เงื่อนไขการค้นหา

ทักษะ:

Contracts, Internal Audit, Sales, English

ประเภทงาน:

งานประจำ

• Order Management: Process, track, and fulfill customer orders throughout the entire order lifecycle, ensuring customer satisfaction.
• Coordination with supply chain, planning & logistics teams to answer customer enquiries, and provide on time delivery.
• Contract management to ensure smooth operations in line with contracts (prices, payment terms and deliveries, etc.).
• Operation excellence: Conduct internal Audit on Sales Operations processes, develop, and implement new customer service policies and procedures across all affiliates.
• Ensure adherence to processes, especially with IT systems (ERP/CRM).
• Work on continuous improvement to streamline processes.
• Analyze recurring problems and implement solutions to prevent future issues.
• Customer Experience Enhancement: Initiate and lead initiatives aimed at improving the overall customer experience.
• Identify customer pain points to propose improvements.
• Team Management: Supervise and lead a team of customer service executives.
• Monitor performance metrics and ensure team adherence to service standards.
• Performance Analysis and Reporting: Monitor and analyze sales performance indicators (Sales vs Forecast & Budget).
• Track and analyze customer service metrics (Customer Service Level, Lead Time, Customer Satisfaction, resolution time).
• Forecast: Review update and monitor sales forecasts.
• Update demand forecast to supply chain and track demand variation.
• Competencies: General Customer-centric approach.
• Excellent English skills.
• Excellent communication skills.
• Teamwork and motivational skills.
• Exposure to international environment required.
• Functional In-depth understanding of sales principles and customer service practices.
• Proficiency with MS Office Suite, particularly MS Excel. Power BI is a plus.
• Proven work experience as a Sales support specialist is a plus.
• Hands-on experience with ERP and CRM systems is a plus.
• Qualifications: Bachelor s or Master's degree in Business field.
• 5-10 years of experiences in business operations.
• Excellent Command of spoken & written English.
• Excellent computer skills (Microsoft - Excel & Words).
• Good analytical and problem-solving skills.

ทักษะ:

Negotiation, Data Analysis, Excel

ประเภทงาน:

งานประจำ

• Collaborate with Operations and R&D to design production processes that are easy to execute and efficient.
• Create training materials for stores when new products are introduced.
• Provide comprehensive training, both On-site and Online, during the introduction of new products or processes.
• Coordinate with Operations to receive feedback and monitor potential issues.
• Prepare tools and equipment for Operations to ensure efficient work.
• Review and analyze current work processes to identify opportunities for improvement and increased efficiency.
• Oversee and manage budgets related to process development and improvement.
• Prepare performance reports and present them to management.
• Bachelor s degree or higher in Food Science, Food Technology or any related fields.
• A minimum of 7 years operations training in retail business.
• Experience and knowledge in ready meal production would be highly beneficial.
• Influencing and negotiation.
• Stakeholder Management.
• Supplier Management.
• Data Analysis and Report preparation.
• Microsoft Excel.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประเภทงาน:

งานประจำ

• Assist the Livestream and commercial teams with daily activities and execution of livestream campaigns, such as thematic livestreams and brands livestreams, ensuring all the executions happen in a timely and professional manner.
• Collaborate with campaign and traffic teams to support deal hunting and livestream adoption, integrating livestream as one of the key mechanics across campaigns, including category campaigns and mega campaigns.
• Relationship management with livestream sellers; assisting them in their needs and m ...
• Assist in analysing seller livestream performance data to generate meaningful insights and reports.
• Conduct competitor analysis to provide recommendations on new initiatives or areas of improvement,.
• Collaborate with cross-functional teams such as Business Intelligence, Marketing and Business Development as required.
• Assist in administrative tasks and marketing operations.
• Requirements/Qualifications(must have):.
• 4+ years of experience in e-commerce, project management, or related fields.
• Proven track record of successfully managing and executing projects or initiatives.
• Familiarity with e-commerce platforms and livestream ecosystem a plus.
• Excellent project management skills, including the ability to manage multiple projects simultaneously.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proficiency in Microsoft Office Suite, especially Excel, and experience with data analysis tools.Personal Attributes.
• Highly organized and detail-oriented.
• Proactive and self-motivated with a strong sense of ownership.
• Ability to adapt to a fast-paced, dynamic work environment.
• Strong problem-solving skills and a results-driven mindset..

ทักษะ:

Risk Management, Business Development

ประเภทงาน:

งานประจำ

• Responsible for overall risk areas including technology, credit risk, market risk/liquidity risk, operational risk, and fraud risk.
• Managing and supervising team members and improving its operations.
• Maintaining the necessary and sufficient risk management framework.
• Developing and maintaining processes to support overall risk management transparency, analysis, and control requirements.
• Establishing, and revising documents, i.e. policies, rules, and manuals, regarding risk management.
• Developing quantitative risk analysis, and designing risk metrics and tools to help manage, measure, and monitor measurable risks.
• Monitoring risk-taking activities in the firm and risk profiles of the firm and reporting to senior management and committee.
• Decision-support and decision-making for large exposures, new products, and overall business development.
• Reviewing, summarizing, presenting, and advising senior management and formal risk management committees on key risk management issues.
• Ensuring best risk management practice within the business, adherence to each Risk Management Framework, as well as the veracity of risk reporting.
• Managed and was responsible for coordinating BCP operations.
• Other assigned tasks.
• Bachelor s degree or above in a related field.
• At least 5 years experience in operational risk, risk management, or related function.
• Having related experience in Financial Sectors or the FinTech Industry is preferred.
• Strong problem-solving, prioritization, and communication skills.
• Enjoy working in a fast-paced environment, highly adaptive, and using a flexible approach to get things done.
• Eager to learn about the blockchain, web3, and cryptocurrency business.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.

ทักษะ:

Research, Automation

ประเภทงาน:

งานประจำ

• Lead the Cyber Security Incident Response (CSIR) team in day-to-day operations, managing complex incidents, and communicating progress to senior management.
• Ensure clear incident documentation and oversee the implementation and follow-up of realistic remediation plans.
• Detect and independently respond to security incidents across the organization.
• Assume the role of an Incident Manager during major security events.
• Collaborate with management to execute and iterate on the incident response process.
• Develop the threat-response matrix, incident-response playbook, and processes. Design and implement metrics for incident response, continually improving efficiency and effectiveness.
• Stay informed of emerging threats, security technologies, and relevant research for continuous improvement.
• Identify and mitigate complex security threats before exploitation.
• Implement and monitor security measures for infrastructure protection.
• Utilize log analysis platforms for security analytics and threat detection.
• Perform root cause analysis (RCA) and incident reviews.
• Mentor other members of the Security Incident Response Team.
• Help the team grow their skills and experience.
• Provide security recommendations to security architecture, issues, and features.
• Create a supportive environment for team members.
• Build strong partnerships with the other departments as a supporter of the cyber security incident response team. (CSIRT).
• Train team members to prioritize efforts and ensure alignment with company direction.
• Be a role model for positive thinking, and conflict resolution.
• Draft and successfully deliver on quarterly OKRs (Objectives and Key Results).
• Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields.
• A minimum of 5 years of working experience in Security Operations (SecOps), incident response, threat analysis, incident management, or relevant investigations during medium and large-scale security events.
• Robust understanding of security issues, mitigations, and a solid grasp of the current global threat landscape.
• Experience in security solutions, secure network design, firewalls, authentication, authorization systems, log analysis platforms, security incident response, monitoring, and intrusion detection.
• Profound knowledge of attacks, mitigation methods, and threat modeling.
• Experience in digital forensics, SOAR automation, and cloud providers like GCP, AWS, and Azure is advantageous.
• Strong written and verbal communication skills are required, including conducting presentations and creating security reports. Experience with executive-level communications is a plus.
• Substantial engineering mindset.
• Capability to build working relationships with key stakeholders.
• Capability to make concrete progress in the face of ambiguity and imperfect knowledge.
• Hold the certificate of CompTIA Security +, CompTIA CySA+, and others would be an added advantage.

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
• Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
• Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
• Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
• Bachelor's Degree in business administration, project management or equivalent practical experience.
• Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
• Track record of launching and delivering partner operations management improvements across multiple geographical locations.
• Able to travel to Business Partner sites frequently.
• Preferred Qualifications.
• Master's degree in business administration or equivalent practical experience.
• Experience in E-Commerce or marketplace platforms.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.

ทักษะ:

Contracts, Project Management, Social media, English

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประเภทงาน:

งานประจำ

• About UsTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.To us, every chal ...
• Minimum Qualification1. Bachelor degree or above, more than 2 years of operation related work experience.2. Good communication and coordination skills, strong empathy, master the operation methodology of creators and KOL.3. Excellent negotiation skills and cross-functional collaboration and integration capabilities, and have the ability to create and package influential events.4. Clear logic, strong execution ability, data analysis ability, strong self-drive, and certain ability to resist pressure.5. Fluent English and Thai would be required to work with external stakeholders.Preferred Qualification1. Experience in e-commerce or lifestyle business is advantageous.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Quality Assurance, Assurance, Project Management

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
• Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
• Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
• Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
• Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
• Manage the BPO team to ensure high performance.
• Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
• meeting the Partners' expectations.
• Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
• Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
• Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
• Work with escalation from selling partners or Account Managers.
• Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
• Bachelor's degree or equivalent practical experience required.
• 3+ years experience in a Sales, Account Management, or Customer Success role.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Project management experience.
• Experience with E-commerce, marketplace platforms.
• Commercial thinking.
• Ownership mindset.
• Working with or managing BPO agents who are account managers or sales focused.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The Campaign Operations Thailand will be responsible for creating and executing campaigns in Thailand for TikTok LIVE. They will work closely with cross-functional teams such as product, managing creators, and partners to ensure campaigns are successfully executed, resulting in increased customer engagement and revenue.
• As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Job Responsibilities.
• Responsible for planning and operating LIVE events in Thailand, including but not limited to event design, planning, promotional materials production, video editing, event configuration, execution, post-event review and optimization. Support optimization of external promotional materials and video editing.
• Responsible for the promotion and education of native events, communicating with internal teams and external partners. This includes educating stakeholders on event mechanism, strategic communication, material translation, and feedback survey.
• Design stickers, effects, and gifts suitable for native users, and enhance their recognition of gifts.
• Minimum Qualification.
• Bachelor's degree holder.
• Strong communication and written skills in Thailand language & English, able to work in an international and diverse environment.
• Preferred Qualification.
• Capable in multi-tasking, taking initiatives and collaborating effectively in a team setting.
• Exposure in Tech & Media industry is advantageous.
• Good understanding of trending topics & social content products.
• Experience in data analysis work is advantageous.
• Strong business acumen in emerging industries.
• Hunger for ideas, can-do attitude.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Data Analysis, SQL, Project Management, English

ประเภทงาน:

งานประจำ

• Proficient in English.
• Bachelor s degree; advanced degrees welcome.
• 2+ years of experience in operations and people management, particularly in educational or project-based environments.
• Experience with data analysis tools (Excel, SQL) and project management softwareStrong understanding of project-based learning and outcome measurement.
• Demonstrated ability to work across different cultural contexts.
• Excellence in stakeholder management and communication.
• Strategic thinking and problem-solving capabilities.
• Ability to drive systems improvement and optimization.
• Data Management & Technical Operations.
• Build and maintain complex Google Sheets systems for tracking advisor performance, student progress, and outcome achievement.
• Create automated reporting systems and dashboards for real-time monitoring.
• Develop and optimize data collection processes across all pathways.
• Implement data validation and quality control measures.
• Design efficient systems for managing advisor allocations and availability.
• Create technical documentation for all operational processes.
• Identify opportunities for automation and process improvement.
• Maintain and troubleshoot tracking systems and databases.
• Pathway-Based Advisor Management.
• Work with Recruitment to maintain optimal advisor coverage across all six pathways, ensuring appropriate expertise levels for each project type.
• Track and analyze pathway-specific KPIs and outcome achievement rates.
• Develop specialized onboarding programs for each pathway's unique requirements.
• Create and maintain pathway-specific best practices and resources.
• Quality Assurance & Outcome Achievement.
• Monitor project progression through defined outcome levels (1-3) across all pathways.
• Ensure consistent quality in deliverables (e.g., pitch decks, prototypes, campaigns).
• Implement standardized validation processes for each pathway's outcomes.
• Track and optimize student achievement rates across different project types.
• Student-Advisor Matching & Support.
• Optimize student-advisor matching based on project pathway, expertise requirements, and intended outcomes.
• Manage allocation processes to ensure appropriate advisor expertise for each project type.
• Provide pathway-specific guidance for complex projects or escalations.
• Support advisors in helping students achieve defined outcome levels.
• Operational Excellence.
• Develop and maintain systems for tracking project progress across pathways.
• Create and optimize workflows for each project type.
• Implement quality control measures for pathway-specific deliverables.
• Manage communication channels between advisors, students, and support teams.
• Regular reporting on pathway performance and outcome achievement.
• What Success Looks Like.
• High completion rates of level 2-3 outcomes across all pathways.
• Strong advisor retention rates and positive feedback across pathways.
• Efficient project allocation with minimal delays.
• Consistent achievement of pathway-specific quality metrics.
• Positive feedback from students and college admission results.
• Proactive issue identification and resolution.
• Strong collaboration between pathway teams.
• Clear documentation and resources for each project type.
• Continuous improvement in project completion rates and quality.
• If you're passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!
• Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Finance, Accounting, SQL

ประเภทงาน:

งานประจำ

• Collaborate with finance, tech teams, product owners, and incident management to achieve operational excellence by reducing and detecting tech issues impacting finance systems.
• Lead efforts to reduce overall tech issues and incidents impacting finance systems, including upstream and downstream systems.
• Detect issues and incidents faster, ensuring timely mitigation by collaborating with the right teams.
• Act as the voice of finance to the tech team, ensuring all incidents are addressed comprehensively across all finance areas with minimal to no impact.
• Push for thorough root cause analysis and lessons learned to prevent recurring issues.
• Present incident trends and key issues (especially those impacting month-end closing) to senior leadership, clearly explaining the challenges faced, their causes, actions taken, and overall progress in reducing incidents.
• Define and implement metrics and methodologies to measure success in reducing incidents, improving detection, and enhancing resolution times.
• Address and reduce tech issues, continuously improving the ways to have stable and resilient finance systems, covering major areas of finance - Pay-in, Pay-out, chargebacks, Accounting, tax, Treasury and so on.
• Over 8 years in finance systems specially incident management with a focus on any one of the major finance domains (pay-in, pay-out, GL) in the tech and e-commerce sectors.
• A Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
• A track record as a techno-functional expert in finance systems, driving operational excellence and authoritative guidance.
• Strong experience in stakeholder management and the ability to influence decisions.
• A passion for investigating issues, identifying root causes, and driving resolutions.
• Strong ability to define and measure KPIs/metrics to track system performance and improvements.
• A solid understanding of risk and controls related to finance systems and processes.
• Capability to work alongside Product, Tech, and Finance teams on various incidents and initiatives.
• Exceptional numerical, analytical, problem-solving, and change management skills, coupled with the ability to innovate and make critical judgments.
• Basic SQL proficiency.
• A keen eye for detail, self-motivation, and a mindset geared towards continuous improvement and learning.
• A high level of dependability, urgency, results-orientation, and strong business acumen.
• Experience working in finance cross-functions (Finance operations, treasury, etc.).
• Familiarity with local/US GAAP and knowledge & compliance in financial & accounting management.
• Experience working in data analytics.
• Experience working with Oracle Fusion ERP or SAP.
• Experience with Robotic Process Automation (RPA) tools.
• LI-NS2.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ประเภทงาน:

งานประจำ

• About TikTok.
• TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.
• Lead investigations and analysis of suspicious behaviour, fraudulent transactions, and abuse in a timely manner to protect the integrity of the platform.
• Identify vulnerabilities, and collaborate with cross functional teams to mitigate or prevent occurrences of fraudulent activity.
• Monitor user communities for emerging threats and new methods of fraud.
• Produce regular high-quality fraud reports to summarize new trends and business impacts for updating senior management teams.
• Engage with various business, technology, and security/risk stakeholders to identify and solve risk problems at scale.
• Collaborate with product, and data teams to build solutions to proactively or reactively prevent exploitation of the platform.
• Collaborate with Legal, Public Affairs, and other cross-functional teams (when needed) to investigate and respond to regulator inquiries on fraud and (or) crime-related activities.
• Perform other ad-hoc tasks related to fraud operations.
• Minimum of 5+ years professional experience in operation and investigation related to fraud, abuse, or cybercrime.
• Detail-oriented, highly analytical, and strong project management skills.
• Preferred Qualifications.
• Ability to understand opposing points of view on highly complex issues.
• Strong ability to gather information from various online sources and community groups.
• Capacity to draw actionable insights from datasets; knowledge of SQL, Python, or equivalent is a plus.
• Prior law enforcement and/or prosecution experience a plus.
• About 10~20% of travel if needed.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประเภทงาน:

งานประจำ

• Clear articulation, strong affinity;
• More than 3 years of sales experience, with To B and To C experience;
• Able to drive, familiar with the general location of Bangkok and Pattaya, Thailand.
• Follow up the customer list assigned by the company, complete sales tours, explanations, and order closing tasks;
• Negotiate to find channels and customers, do a good job in channel maintenance and customer follow-up;
• Cooperate with leaders to complete other tasks of the Chinese department;
• Continuously learn new knowledge and improve one's own abilities to adapt to the company's development needs.
• 职位名称 华人销售经理/主管 预备岗位
• 招聘人数 2 名
• 国籍要求 不限
• 语言要求 中+泰 或中+英 或中+英+泰
• 工作地点 曼谷素坤逸路 55 巷
• 薪资待遇 底薪 3 万-3.5 万 经理级 / 1.5 万 主管级 +提成 试用期 3 个月
• 工作时间 9 30-18 00 每周休息两天
• 福利待遇 出差有车补贴 燃油补贴 通讯补贴 团队奖金 带薪年假 非泰国籍提 供工作准证.
• 任职要求
• 口齿清晰 亲和力强
• 3 年以上销售经验 有 To B To C 经验
• 能开车 熟悉泰国曼谷 芭提雅大致位置.
• 岗位内容
• 1 跟进公司指派的客户名单 完成销售巡查 讲解 订单成交任务
• 2 谈判寻找渠道和客户 做好渠道维护和客户跟进工作
• 3 配合领导完成中国部其他工作任务
• 4 不断学习新知识 提高自身能力 适应公司发展需要 .

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, Marketing Strategy, Digital Marketing, Data Analysis, English, Mandarin

ประเภทงาน:

งานประจำ

• ติดต่อประสานงานกับ Partner ตามแผนงานของฝ่ายการตลาด และค้นหา Partner ใหม่ๆ.
• ควบคุมดูแลและตรวจสอบรายละเอียดข้อมูล product ของบริษัท.
• วางแผนและควบคุม Content ของการตลาด ให้มีประสิทธิภาพและตรงเวลาตามกำหนด.
• พัฒนาและสร้างโปรไฟล์ผลิตภัณฑ์และการส่งเสริมการขายใหม่ตามกลยุทธ์ของบริษัท.
• ประสานงานกับทีมงาน (ฝ่ายสร้างสรรค์, ฝ่ายการตลาด, ฝ่ายปฎิบัติการ ).
• นำเสนอและสื่อสารข้อมูลรวมถึงการประชาสัมพันธ์ในรูปแบบสื่อใหม่ๆ ของบริษัทฯ ผ่านทางโซเชียล มีเดีย.
• มีประสบการณ์ดูแลงานขาย/ปิดการขายกับลูกค้าตรงและลูกค้าที่เป็น Goverment ได้.
• พบปะเสนองานขายแก่ลูกค้าใหม่ๆ หรือมีฐานข้อมูลลูกค้าเดิมอยู่แล้ว จะรับพิจารณาเป็นพิเศษ.
• นำเสนอสื่อแก่ลูกค้าและให้ข้อมูลที่เป็นประโยชน์เพื่อรองรับความต้องการของลูกค้า.
• ส่งรายงานการขายรายสัปดาห์ให้กับผู้จัดการฝ่ายขาย มีทีมที่ปรึกษาเพื่อหาวิธีปิดงานขายให้.
• สนับสนุนข้อมูลให้กับเอเจนซี่สื่อสำหรับแนวทางของสื่อนำเสนอในทุกประเภท.
• สามารถเดินทางไปติดต่อประชุมกับ Partner ในการทำ Product Promotion ได้.
• ชาย/หญิง/ LGBTQ+ (อายุ 23-30 ปี).
• วุฒิปริญญาตรี การตลาด หรืออื่นๆ ที่เกี่ยวข้อง.
• ประสบการณ์ 1 ปี ขึ้นไป เกี่ยวกับสื่อนอกบ้านหรือเอเจนซี่จะรับพิจารณาเป็นพิเศษ.
• มีทักษะด้านมนุษยสัมพันธ์ที่ดี.
• จัดการงานหลายอย่างและรับมือกับความกดดันได้ดี.
• มีรถยนต์เป็นของตัวเอง / สามารถเดินทางไปต่างจังหวัดได้(ทางเครื่องบิน).
• ความหลงใหลในความสำเร็จและประสิทธิภาพในการทำงาน.

ทักษะ:

Sales, English

ประเภทงาน:

งานประจำ

• Competitive Compensation: We are offering competitive salary and performance-based bonuses, along with comprehensive benefits and additional passive income for referrals.
• Innovative Environment: Join a dynamic team that embraces innovation and uses the latest technology to enhance sales and customer service.
• Career Growth: We offer excellent opportunities for professional development and career advancement.
• Supportive Culture: Work in a collaborative and supportive environment where your contributions are valued and recognized.
• Build, manage and oversee the daily operations of the sales team.
• Recruitment, training and retention of property consultants.
• Regularly review and analyze the performance of property consultants, providing constructive feedback and development plans.
• Monitor team performance.
• Identify and implement process improvements to streamline sales operations and increase efficiency.
• Offer support and market knowledge to team members.
• Actively assist property consultants in closing deals by providing guidance, resources, and strategic input.
• Coordinate with other departments to provide property consultants with the necessary tools and information to close deals efficiently.
• Inspire and motivate the sales team to achieve their targets and maintain a high level of morale.
• Share market insights and trends with the sales team to help them better understand and respond to client needs.
• Develop and implement strategies to retain clients and encourage referrals.
• A minimum of 1 year of experience full time in a management role within the real estate industry in Thailand.
• Proven ability to lead, motivate, and manage a team of sales professionals to achieve and exceed targets.
• Strong customer service orientation with the ability to build and maintain client relationships.
• Excellent verbal and written communication skills, with the ability to present and negotiate effectively. Fluent in English language, additional language is a plus.
• Skilled in conflict resolution and problem-solving, with the ability to handle difficult situations.
• Creative thinker who can bring new ideas and approaches to improve sales processes and outcomes.
• Excellent time management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• High ethical standards and integrity in all business dealings.
• Ability to think strategically and contribute to the overall business strategy.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Sales, Management, Market Research, Negotiation, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Sales Strategy Development.
• Client Acquisition and Retention.
• Solution Customization.
• Team Collaboration.
• Market Research & Competitor.
• Performance Tracking & Report.
• Bachelor degree in any relate field.
• At least experience 5 - 7 years in sales.
• Knowledge & Expertise: Strong understanding of FMCG promotion & consumer engagement strategies.
• Skills: Exceptional communication, negotiation & presentation skills.
• Strategy thinking & ability to build long-term client relationships.
• Proficiency in CRM tools & sales performance tracking systems.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Salesforce, Leadership Skill, Good Communication Skills, English, Thai

ประเภทงาน:

งานประจำ

• โบนัสประจำปี (ขึ้นอยู่กับผลประกอบการ).
• ประสังคม.
• ประกันอุบัติเหตุ.
• เบิกค่ารักษาสุขภาพ และอุบัติเหตุแบบ OPD ได้ (วงเงินขึ้นอยู่กับตำแหน่งงาน).
• เบิกค่าเดินทาง โทรศัพท์.

ประเภทงาน:

งานประจำ

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
• Minimum years experience required.
• N/A.
• Additional application instructions.
• N/A.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Change Management, Coaching and Feedback, Communication, Consumer Markets, Cost Management, Creativity, Customer Relations, Customer Service Excellence, Embracing Change, Emotional Regulation, Empathy, Global Supply Chain, Inclusion, Influence, Intellectual Curiosity, Lean Product Development, Learning Agility, Manufacturing Strategy, Market Analysis, Operational Performance Management (OPM) {+ 17 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.
• Job Posting End Date.
• April 30, 2025

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Sales, Management, Marketing Strategy, Property Management / Development, Negotiation

ประเภทงาน:

งานประจำ

• Act as Project Manager (PM) to coordinate and drive sales, marketing, handover, and after-sales services to achieve project goals.
• Develop strategies and plans for the department to meet the company's objectives.
• Identify new sales channels for the company.
• Build competitive capabilities and develop new business opportunities.
• Coordinate with both internal and external teams to ensure smooth operations and successful completion of projects.
• Participate in presenting various marketing channels.
• Delegate tasks and customer cases to team members.
• Monitor and ensure the sales team meets their targets.
• Analyze customer behavior and needs, as well as competitors, to advise the marketing team.
• Manage and optimize team performance (e.g., sales meetings, reviewing cases, portfolios, sales, and photos).
• Evaluate the performance of all sales personnel and report directly to management.
• Troubleshoot, make decisions, and provide support to the sales team to ensure smooth operations.
• Adhere to company policies and effectively communicate them to subordinates.
• Develop and maintain good relationships with team members, clients, and business partners.
• Oversee and review sales reports of the team.
• Collect, summarize, and report sales results and other tasks to the Executive Vice President.
• Conduct sales team meetings and other meetings as assigned.
• Participate in presenting the company's various policies.
• Perform other tasks as assigned.
• Bachelor's/master's degree or higher in any field.
• Minimum of 7 years in experience in sales management, particularly in real estate.
• Strong English communication skills (TOEIC 700).
• Creative, able to propose new perspectives and marketing strategies for the company.
• Strong understanding of business management, finance, marketing, real estate, architecture, and other related fields.
• Strong negotiation and presentation skills.
• Proficient in MS Office, Excel, CRM, NAV, or experience with sales management systems.
• Ability to work under high pressure.