เงื่อนไขการค้นหา

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Negotiation

ประเภทงาน:

งานประจำ

• Take responsibility, manage and supervise sales as target defined.
• Identify target accounts and customer needs, propose solutions to overcome competitive obstacles.
• Conduct sales presentations, account reviews and provide consultancy service to clients on our on-air advertising service offerings.
• Negotiate business deal and plan sales strategies.
• Analyze data, TV rating and statistic for the sales strategy and for customer as needed.
• Analyze, understand and take an excellent care of customers.
• Be flexible in the working hour.
• Bachelor or Master Degree in any fields.
• Manager position - At least 3-5 years experience as Sales Executive / Manager (Experience in media advertising industry or related is an advantage).
• Officer position - 1-2 years experience in any field (Experience in media advertising industry or related is an advantage).
• Strong skills of negotiation, sales strategy and sales management.
• Self-motivated person with high commitment and eager to learn.
• Optimistic personality.

ทักษะ:

Marketing Strategy

ประเภทงาน:

งานประจำ

• Focus primarily on marketing and sales function of Corporate Trust Services in order to solicit new accounts/business as well as managing existing customers.
• Responsible for achieving assigned revenue target.
• Develop marketing strategy / account plan and regularly update customer profile under responsibility.
• Ensure consistency in new business momentum, in terms of building up of the prospects pipeline each month.
• Consistently monitor and report competitive activities and new market developments and work closely with Product Team, Operations Group and/or other Departments to achieve solution for clients to which will assist in business expansion and/or business origination.
• Prepare quotations, proposals, presentation materials for clients, agreements, POA, SLA, call reports, deal reports for review, and internal memos relating to special request for clients.
• Client Services To act as the prime contact point for customers in assisting their queries / problems.
• To regularly keep close contact with clients to assist Sales in finding gap and spotting opportunity for business referral.
• To act as a liaison officer amongst different units e.g. cooperate with RMs, Sales, and Operations to solve customers problems.
• To perform Service Review for clients.
• To handle end-to-end process of new account opening, closing and maintenance.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.