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ประสบการณ์:
1 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
- Understand and deliver business strategies and improve customer services through the execution of self-service.
- Accountable for meeting individual (KPIs) and team goals.
- Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
- MUST have good command of spoken and written ENGLISH language and be a Native Thai.
- Immaculate telephone manners and communication skills.
- Excellent listening skills, critical-thinker with attention to detail.
- Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
- Ability to work in both a team environment and autonomously.
- Demonstrate high degree of integrity and confidentiality.
- At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
- Minimum typing speed of 35 words per minute.
- English proficiency test such as TOEIC score 700 and above.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Good Communication Skills, Problem Solving, Work Well Under Pressure, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿25,000 - ฿35,000, สามารถต่อรองได้
- Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
- Establish and maintain long-term customer relationships, by providing excellent after-sales support and/or technical services to new customer base and institutional accounts.
- Assist in day-to-day showroom operations and maintain accurate records on relevant metrics as assigned.
- Bachelor in any relate field.
- Pleasant personality and excellent communication skills.
- Well-groomed, with a good sense of refinement.
- Highly self-motivated and able to work on rotation including weekends.
- Piano-playing and/or appreciation for music & arts.
- Flat hierarchy with emphasis on open communication.
- Dynamic and supportive environment with focus on self-development.
- Competitive remuneration in line with performance and skill-set.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 - ฿16,750
- รับสายเข้า โทรออกไปหาลูกค้า และให้บริการลูกค้าผ่านทางช่อง Chat เพื่อให้บริการที่เกี่ยวข้องกับการสมัคร การชำระเงิน หรือการแก้ไขปัญหาต่าง ๆ.
- ช่วยเหลือลูกค้าเกี่ยวกับการตั้งค่าบัญชีผู้ใช้ในระบบเว็บไซต์และแอพลิเคชั่น.
- ช่วยลูกค้าในการสมัครยื่นขอสินเชื่อและบัตรเครดิต โดยอธิบายขั้นตอนและเงื่อนไขต่าง ๆ.
- ให้ข้อมูลเกี่ยวกับการชำระเงินกู้ เช่น การตรวจสอบยอดค้างชำระ การชำระเงินผ่านช่องทางต่าง ๆ และคำแนะนำเกี่ยวกับกำหนดการชำระเงิน.
- ช่วยเหลือในการชำระค่าบัตรเครดิต ตรวจสอบข้อมูลยอดชำระ และให้คำแนะนำในการชำระเงินตามเงื่อนไขต่าง ๆ กับลูกค้า.
- รับฟังข้อร้องเรียนจากลูกค้าและหาทางแก้ไขปัญหาอย่างรวดเร็วและมีประสิทธิภาพ.
- ให้คำแนะนำในการแก้ไขปัญหาหรือข้อข้องใจที่เกิดขึ้นจากการใช้งาน.
- วุฒิม.ปลายขึ้นไป ไม่จำกัดสาขา ไม่จำกัดคณะ.
- สื่อสารภาษาไทยได้ในระดับดี.
- มีประสบการณ์เกี่ยวกับงาน Call Center / Customer Service อย่างน้อย 6 เดือนขึ้นไป.
- ทำงาน 5 วันต่อสัปดาห์ (หยุดเสาร์อาทิตย์ และวันหยุดนักขัตฤกษ์).
- เข้างาน 9.00 - 18.00.
- สามารถเริ่มงานได้วันที่ 17 กุมภาพันธ์ 2568.
- หากเริ่มงานได้ในวันที่ระบุไว้จะพิจารณาเป็นพิเศษ.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), Service-Minded, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿20,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
- มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
- เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
- ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
- แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
- ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
- เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
- ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
- ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
- ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
- จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
- ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
- ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
- บันทึก และจัดทำเอกสารรายงาน.
- จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
- จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
- จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
- แจ้งเตือนวันหมดอายุของรหัส PIN.
- พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
- มีใจรักงานบริการ.
- มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
- สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
- สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
- สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
- จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
- หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), Positive Thinker, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿22,000 - ฿24,000, สามารถต่อรองได้
- Answer incoming calls, emails, and chats and perform outbound calls related to products, and services.
- Identify customer requirements and ensure they are answered or routed through the appropriate support channel.
- Demonstrate a strong customer service orientation and takes responsibility to ensure that customers are satisfied.
- Provides high level of professionalism and competent customer service.
- Follows the process and procedures for changes in Brand if required.
- Thai nationality.
- Fluency in both Thai and English (CEFR B1 level) is required, including reading, writing, and speaking skills.
- Bachelor's Degree in any related field.
- Fresh graudates are welcome. **.
- Shift start times will be scheduled every hour between 9:00 AM and 12:00 PM.
- Work schedule 5 days of the week, weekly off 2 days/ week.
- Base Salary.
- KPI performance & Attendance incentives.
- Medical insurances.
- 12-day annual leaves.
- Social security.
- Bhiraj Tower at Bitec (BTS Bang Na).
- 66 Tower (BTS Udumsuk).
ทักษะ:
Able to work as a shift, Service-Minded, Good Communication Skills, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
- Good interpersonal skill and service mind (Consider from the good personality first).
- Able to work in shift time.
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Good communication skill in English.
- Hours of operation: working 5 days/week.
- 00 a.m.- 20.00 p.m.
- 00 a.m.- 22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Interested person may send your resume or via APPLY NOW.
ทักษะ:
Social media, Data Analysis, Digital Marketing
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Campaign Strategy & Execution: Develop and implement effective marketing campaigns across various channels (e.g., digital, social media, events) to target specific SME segments and drive lead generation.
- Data Analysis & Reporting: Extract data from multiple sources, analyze campaign performance, and leverage insights to optimize marketing strategies and improve business performance.
- Audience Targeting: Identify target audiences, their needs, and their online behavio ...
- Channel Optimization: Identify and explore new opportunities within existing marketing channels to increase sales and improve ROI.
- Strategic Partnerships: Build and maintain strong relationships with key partners and alliances within the SME ecosystem.
- Budget Management: Prepare and manage the marketing budget, ensuring efficient allocation of funds across different channels and campaigns.
- Content Creation & Approval: Oversee the creation and approval of high-quality marketing materials, including website banners, brochures, social media posts, and other relevant content.
- Performance Monitoring & Optimization: Track campaign performance, analyze key metrics (e.g., website traffic, conversion rates, ROI), and make necessary adjustments to improve campaign effectiveness.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Experience in digital marketing, including SEO, SEM, social media marketing, and content marketing.
- Proficiency in data analysis tools (e.g., Google Analytics, CRM software).
- Strong project management and organizational skills.
- Ability to work independently and as part of a team.
- Bachelor's degree in a related field.
- Experience: Demonstrable marketing experience and a willingness to learn.
- Audience insight: Proven ability to identify target audiences and create effective marketing campaigns.
- Analytical skills: Familiarity with web analytics tools and the ability to analyze SME behavior.
- Collaboration: Represent the marketing team to cross-functional groups, including product management, sales, and customer support.
- Market Research and Project Management: Background in market research and project management.
- SME Marketing Communications Specialist.
- This role is responsible for developing and executing effective marketing communication strategies to promote products, services, and brand awareness within the Small and Medium Enterprise (SME) segment.
- Develop Marketing Communication Strategies: Create and implement comprehensive marketing communication plans for SME target audiences across various channels.
- Coordinate with IMC Team: Collaborate closely with the Integrated Marketing Communications (IMC) team to plan, develop, and distribute marketing and sales materials for the SME segment.
- Channel Management: Work closely with channel teams to ensure all SME communication channels and campaigns are aligned with business objectives and effectively reach the target audience.
- Creative Oversight: Oversee all SME marketing artwork and media, including direct communication, online presence, website content, and digital media.
- Budget Management: Manage and control the SME marketing budget effectively, ensuring optimal allocation of funds across different channels and campaigns.
- Initiative Development: Proactively identify and propose new marketing initiatives and campaigns to support SME business growth and achieve successful outcomes.
- Strong understanding of marketing principles and best practices.
- Excellent communication and interpersonal skills.
- Experience in developing and executing marketing campaigns across various channels.
- Proficiency in project management and organizational skills.
- Strong analytical and problem-solving skills.
- At least bachelor's degree.
- Have at least 3 years experience of relevant professional experience in brand management/ brand marketing experience.
- Proactive and results oriented thinker who would flourish in an entrepreneurial environment where new ideas are championed.
- Communicates clearly and succinctly in both oral and written forms.
- Demonstrated interest and enthusiasm for marketing and communications (advertising, digital marketing, pr, media).
- Incentive Program Analyst.
- This role is responsible for designing, implementing, and managing an effective incentive program to drive sales performance. The ideal candidate will have a strong analytical background and the ability to work cross-functionally with sales, finance, and product teams.
- Develop and Implement Incentive Programs: Design and implement well-structured incentive schemes aligned with company strategy and sales objectives.
- Communication & Training: Effectively communicate incentive program details to sales teams and provide user-friendly tools and resources to help them understand and maximize their incentives.
- Performance Analysis: Analyze the relationship between incentive payouts and business performance. Forecast sales performance by product, region, and other key metrics. Simulate incentive budget spending based on different scenarios.
- Data Management & Reporting: Build and maintain dashboards to track individual and team incentive payouts and performance. Sync data sources on revenue and margin from relevant teams to accurately calculate incentive performance.
- Product Knowledge & Accuracy: Understand enterprise products and coordinate with analysis and product teams to ensure the accuracy of product masters before generating performance reports.
- Sales Target Setting: Prepare sales targets by product, region, and individual seller. Review and adjust target allocations for employee transfers or resignations.
- Process Improvement: Coordinate with working teams to automate data processing and reporting, reducing manual work and minimizing calculation errors.
- Strong analytical and problem-solving skills.
- Proficiency in data analysis and reporting tools (e.g., Excel, SQL, Tableau).
- Excellent communication and interpersonal skills.
- Strong understanding of sales processes and incentives.
- Ability to work independently and as part of a team.
- At least bachelor's degree.
- Have at least 3 years experience of relevant professional experience in brand management/ brand marketing experience.
- Proactive and results oriented thinker who would flourish in an entrepreneurial environment where new ideas are championed.
- Communicates clearly and succinctly in both oral and written forms.
- Demonstrated interest and enthusiasm for marketing and communications (advertising, digital marketing, pr, media).
ทักษะ:
Product Owner, Market Research, Research
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Define and execute the product implementation and expansion for Big C Gift Card and other digital products in alignment with business objectives and client needs.
- Lead the end-to-end lifecycle of a product, from conception to launch, including market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.
- Collaborate with cross-functional teams, including technology, marketing, sales, and customer service to ensure a seamless product development process.
- Work closely with the development team to define detailed product requirements and ensure timely, high-quality delivery.
- Communicate product updates, performance, and strategies to stakeholders at all levels, including executives and clients.
- Understand Big C Digital s strategic and competitive position and deliver products that are recognized as the best in the industry.
- Drive user experience improvements and product enhancements to ensure clients satisfaction.
- Bachelor's or master's degree in Computer Science, Business Administration, Marketing or a related field.
- At least 3-5 years of experiences in Product Owner.
- Have knowledge and understanding of Payment and Digital Services Systems (IT Solution).
- Have ability to analyze and manage sales operations to achieve the company's goals.
- Good at communication, presentation and public speaking skills.
ทักษะ:
Sales, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Competitive Compensation: We are offering competitive salary and performance-based bonuses, along with comprehensive benefits and additional passive income for referrals.
- Innovative Environment: Join a dynamic team that embraces innovation and uses the latest technology to enhance sales and customer service.
- Career Growth: We offer excellent opportunities for professional development and career advancement.
- Supportive Culture: Work in a collaborative and supportive environment where your contributions are valued and recognized.
- Build, manage and oversee the daily operations of the sales team.
- Recruitment, training and retention of property consultants.
- Regularly review and analyze the performance of property consultants, providing constructive feedback and development plans.
- Monitor team performance.
- Identify and implement process improvements to streamline sales operations and increase efficiency.
- Offer support and market knowledge to team members.
- Actively assist property consultants in closing deals by providing guidance, resources, and strategic input.
- Coordinate with other departments to provide property consultants with the necessary tools and information to close deals efficiently.
- Inspire and motivate the sales team to achieve their targets and maintain a high level of morale.
- Share market insights and trends with the sales team to help them better understand and respond to client needs.
- Develop and implement strategies to retain clients and encourage referrals.
- A minimum of 1 year of experience full time in a management role within the real estate industry in Thailand.
- Proven ability to lead, motivate, and manage a team of sales professionals to achieve and exceed targets.
- Strong customer service orientation with the ability to build and maintain client relationships.
- Excellent verbal and written communication skills, with the ability to present and negotiate effectively. Fluent in English language, additional language is a plus.
- Skilled in conflict resolution and problem-solving, with the ability to handle difficult situations.
- Creative thinker who can bring new ideas and approaches to improve sales processes and outcomes.
- Excellent time management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
- High ethical standards and integrity in all business dealings.
- Ability to think strategically and contribute to the overall business strategy.
ทักษะ:
Sales, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿30,000, สามารถต่อรองได้
- Fluent in English.
- International Environment.
- Salary + Commission +++.
- To rent out and sell properties as received target.
- To follow and meet clients (including guiding on property tour).
- To prepare related documents.
- To explore new opportunity in real estate business or any related including survey.
- To source new client channels and stocks.
- To develop and maintain strong relationship with client and ensure a continuous workflow of sales revenue.
- Preferred Qualifications.
- Bachelor s degree in any field.
- Must be able to communicate in English effectively.
- Previous experience as a real estate broker or working for a developer is required.
- Strong interpersonal and communication skills with a track record of achieving high-end residential property sales.
- Excellent personal presentation and customer service skills with a positive attitude.
- Able to work 6 days/week.
ทักษะ:
Social media
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
- Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
- Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
- Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
- Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
- System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
- Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
- Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
- Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- จัดทำเอกสารที่เกี่ยวข้อง-เอกสารเงินกู้ธนาคาร
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- นัดหมาย ติดตามลูกค้าในช่วงโอนโดยให้สอดคล้องกับแผนงานและระยะเวลาที่กำหนดไว้อัตรา: 3 ตำแหน่งเงินเดือน: ไม่ระบุ บาทสถานที่ปฏิบัติงาน: แขวงคลองตันเหนือ เขตวัฒนา จังหวัดกรุงเทพมหานคร จังหวัด: กรุงเทพมหานครเขต: คลองเตย, วัฒนาคุณสมบัติผู้สมัครงาน: 1. เพศหญิง อายุ 24 ปีขึ้นไป, วุฒิการศึกษาปริญญาตรี ไม่จำกัดสาขา
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- มีบุคลิกภาพดี และทักษะการสื่อสาร-มนุษย์สัมพันธ์ดี
- Major Development is a real estate development company focusing on luxury residential development. We are now looking for qualified and active candidates to join and strengthen our business in the following positions. สวัสดิการ:กองทุนสำรองเลี้ยงชีพ.
- ค่ารักษาพยาบาล.
- ประกันชีวิตและอุบัติเหตุ ค่ารักษาพยาบาลคนไข้ในและนอก.
- เงินสงเคราะห์กรณีเสียชีวิต.
- ตรวจสุขภาพประจำปี.
- วิธีการสมัครงาน:ส่ง Resume พร้อมรายละเอียดประวัติส่วนตัว และแนบรูปถ่าย สมัครผ่านทาง Email ตามที่ระบุไว้.
- ติดต่อ: Human Resources DepartmentMajor Development Public Company Limited
- 141 ซอยทองหล่อ 10 สุขุมวิท 55 แขวงคลองตันเหนือ เขตวัฒนา กรุงเทพมหานคร 10110
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Cold call / outreach to potential clients regarding the real estate.
- Follow up with other potential clients. (Acceptance rate).
- Make appointments with potential clients for viewing property.
- Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
- Develop and implement strategies for proactive client engagement and relationship building.
- Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals.
- Collect and analyze client feedback to identify trends and areas for improvement.
- Maintain accurate records of client interactions, feedback, and engagement activities.
- Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies..
- Thai nationality.
- At least Bachelor s degree.
- Excellent interpersonal, communication and organizing skills.
- Very good written and spoken English and Thai skills, Chinese is a plus.
- High attention to detail, well organized, with a sense of urgency and a drive to get things done.
- Previous work experience in real estate, in hospitality, or in sales is advantageous.
- Available and flexible to work in an assigned shift.
- Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
- International work environment.
- Accident and health insurance on top of standard social security.
- Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service.
- What s great about this opportunity?.
- Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
- Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
- Reinvent property rentals for millions of people across SEA with us!.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and implement demand forecasting models tailored to BJC's product portfolio and market trends.
- Collaborate closely with sales, marketing, and finance teams to gather insights and align demand plans with business objectives.
- Monitor and analyze demand patterns, adjusting forecasts to reflect changing market dynamics and customer preferences.
- Coordinate with production, procurement, and logistics teams to optimize inventory levels and streamline supply chain operations.
- Manage supplier relationships, negotiating terms and agreements to ensure timely and cost-effective procurement of materials.
- Implement supply chain initiatives to improve efficiency, such as vendor-managed inventory and lean manufacturing principles.
- Identify and mitigate supply chain risks through proactive planning and risk management strategies.
- Utilize supply chain management systems to track inventory levels, monitor performance metrics, and generate reports for management review.
- Drive continuous improvement initiatives to enhance supply chain efficiency, reduce costs, and improve customer service levels.
- Bachelor's degree in Supply Chain Management, Logistics, Operations Management, or related field; advanced degree preferred.
- Minimum of 5 years of experience in demand planning, supply chain management, or related roles, preferably in the consumer goods industry.
- Strong analytical skills with proficiency in demand forecasting techniques and statistical analysis.
- In-depth knowledge of supply chain principles, inventory management practices, and logistics operations.
- Experience with supply chain management systems (e.g., ERP, MRP) and advanced proficiency in Microsoft Excel.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Strategic thinker with the ability to develop and implement innovative solutions to optimize the supply chain.
- Strong problem-solving skills with a proactive and results-driven approach to addressing challenges.
- Ability to thrive in a fast-paced and dynamic environment, with a commitment to continuous learning and professional development.
ทักษะ:
Finance, Negotiation, Accounting
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for financial evaluation and initiate other aspects for new opportunities to commercial team.
- Gathering sales, profit, other income, and other information of each supplier, buyer, category and item for analysing.
- Business partnership & support to commercial team. Support and assist commercial team with scenarios, business cases, analysis and reports;.
- Focus on "root cause analysis" and "action driven".
- Ownership of financial measures associated with established KPIs;.
- Monitor and analyze activities related to sales, marketing and innovation;.
- Support, prepare, run and monitor planning activities (forecast, budget, strategic).
- Lead analysis and reporting for dedicated sales areas and market sectors to optimize profitability;.
- Identify, investigate, and analyze costs overruns, costs savings and potential improvements;.
- Perform, manage and support ad-hoc projects;.
- Preparing analysis report in different aspects.
- Preparing presentation to management teams.
- Preparing information support to commercial team to use for negotiation with supplier.
- Responsible for improving financial and business controls across the commercial area to improve operating efficiency and data quality.
- Gathering product price from operation team and/or external sources, and update products price list to system.
- Suggested comparative price range to commercial team.
- Monitoring product price by item, by region to maintain price competitive advantage.
- Bachelor or Master s degree in Finance, Accounting, Economics or Business, CPA or CFA preferred.
- At least 2 year in finance experience in FP&A, corporate finance, management account, business analysis in complex trading or financial analysis area (preferably in retail or FCMG companies).
- Advanced Excel-based financial modeling proficiency and strong analytical skills.
- An understanding of basic accounting and financial reporting concepts.
- Ability to thrive in a fast-paced environment, manage multiple tasks, and meet deadlines.
- Strong critical thinking and problem-solving abilities.
- Excellent customer service and communication skills.
- Comfortable presenting ideas and scenarios to senior and executive leadership.
- Highly organized with exceptional attention to detail.
- Intellectual curiosity and a positive attitude.
- Proactive, strong personality, leadership and pressure resistant.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Own Transportation and Driving Licence, Pleasant Personality, Sales, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿30,000, สามารถต่อรองได้
- Provide advice and services to new and existing customers, maintaining strong relationships and ensuring satisfaction.
- Follow up with existing customers to monitor service delivery, resolve issues, and ensure sales retention.
- Handle inquiries from new customers, expand the client base by sourcing and reaching out to leads, and present the company s logistics services.
- Visit customers to follow up on services and introduce the company.
- Prepare service quotations based on customer needs, negotiating prices when necessary.
- Coordinate with internal departments to transfer confirmed work and set up new customer accounts.
- Perform other tasks as assigned by the supervisor.
- Male of Female, age not over 35 years old.
- Bachelor s Degree in any field, preferable Marketing or Logistics.
- 1-3 years experience in Freight Forwarding, Shipping Line, Export-Import business.
- Highly sales focused and outstanding skill in Presentation, Communication, Negotiation.
- Pleasant personality with excellent in interpersonal skills.
- Good computer skills (MS Office, Word and Excel).
- Good command of both spoken and written English.
- Own Transportation.
- Fuel allowance.
- Vehicle maintenance allowance.
- Social Security.
- Provident Fund.
- Health Insurance.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Ensures all policies and procedures are effectively implemented and consistently followed in stores.
- Reviews and updates the store operation manual to ensure efficient and effective operation.
- Provides customer service at high and consistent level across the store network.
- Recommends and implements local sales initiatives and store sales incentives.
- Ensures that staff and stock levels are appropriate for sales maximization.
- Achieves sales growth consistent with the company business plan.
- Sets discretionary store expenditures and manages costs within approved budget.
- Manages and motivates store team to increase sales and ensure efficiency.
- Plans and directs store staffing to consistently provide excellent customer service.
- Develops the store team with succession plan to deliver the company growth.
- Performs all aspects of people management including recruiting, appraisals, induction and recruitment, goal setting and performance management.
- Ensures store environments are safe, clean and friendly to work and shop.
- Contributes to overall company performance.
- Handles special projects as required.
- Have full working rights for Thailand.
- Minimum 5 years of experience in retail/hypermarket business is a must.
- Minimum 3 years in branch management level.
- Demonstrate a high sense of urgency and always do what s right for customers.
- Entrepreneurial spirit, a vision for the excellent service store.
- Good command of English and computer literacy.
- Able to work in nationwide.
ทักษะ:
Sales, Salesforce, Java
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Work alongside the wider team, lead the overall technology solution, planning and estimation for complex projects.
- Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
- Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology ...
- Act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
- Conduct quality reviews of our implementation to ensure they meet our high standards.
- Lead end-to-end pre-sales activities.
- Provide leadership and support for delivery teams and staff in local offices.
- Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Requirements:8+ years CRM experience with a minimum of 4 years on the Salesforce core platform and Salesforce Marketing Cloud.
- At least 4 full life-cycle Salesforce implementation with strong expertise as well as certifications in the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus.
- Development and troubleshooting experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services) will be preferred.
- Lead technical design sessions with client s technical team/architects; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
- Strong understanding of Agile / Iterative delivery methodology.
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
- Understanding of systems architecture and ability to design scalable performance-driven solutions.
- Familiarity with platform authentication patterns (SAML, SSO, OAuth).
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
- Responsible for deliverable for project. Capacity plan for specific plan, managing the development team.
- Ensure utilization of staff is optimized by tracking individual team member forecast.
- Allocating resources and responsibilities across the team to deliver business results and develop team members.
- Responsible for supporting quality programs throughout the entire SDLC period.
- Experience with Wave Analytics, Lightening, Blue Kai, Eloqua, Exact Target or Marketo will be a bonus.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
- Requisition ID: 107007In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
ทักษะ:
Data Analysis, Big Data, SQL, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Analyze Internal Data such as Traffic, Car Parking, Wi-Fi, Customer (Local & Global Citizen), Promotion, Loyalty Program Proposition, Member data and tenants including the new business data sets in the future to understand the customer insight in depth.
- Bring insights from Data Scientist to analyze to find the business opportunities, process improvement and find new initiate new business ideas for sales and revenue increase including enhancing Customer Engagement.
- Analyze to find the customer need and insights from consolidating existing data. This is to keep tracking on the consumer behavior and consumer preference so that the company can present the proper products, services and marketing communications according to each customer target group.
- Analyze the business data in depth for marketing campaigns by both Offline and Online channels to accomplish the expected objectives.
- Analyze the data on return of investment from marketing activities and Loyalty Programs, this would enhance learning curve on investment for Marketing and extend the business ideas for all related stakeholders to work effectively.
- Support internal parties in terms of providing data analysis from Analytics products of all properties, ONESIAM Super App to drive the data-led organization.
- Verify and ensure the quality of the data before distributing to internal parties to be accurate, updated and effective enough preparing for data analysis.
- Manage a small group member on data analyst.
- Perform other tasks as assigned.
- Graduated from Bachelor or Master Degree in Business, Computer Science, Engineering or other related fields.
- At least 10 years of strong experience in Data Analysis for big data.
- Able to use analytic tools such as SQL, Python, PySpark, etc.
- Good at storytelling for the data analysis.
- Good command in English.
- Experience in manage a small of members before.
- Possess detail-oriented, communication, analytical, strategic thinking skills.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Sales, Salesforce, Automation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Be an expert in the Digital Sales and Marketing Automation domain to provide a deep understanding of the relevant Salesforce solution(s).
- Responsible for business requirements, functional design, process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures.
- Lead on the design, implementation of technology and creative business solutions for iconic brands.
- Take the lead on projects, solving some of the most exciting problems for our clients.
- Build lasting relationships with key client stakeholders and sponsors.
- Collaborate with amazing digital experts across disciplines to innovate and create great solutions. Supporting the Digital team in RFP and proposal responses.
- Requirements:Tertiary qualification in a relevant technology, business, or marketing discipline.
- 3 - 8 years experience in consulting and/or CRM implementation in an enterprise environment.
- Functional or techno-functional expertise one or more of the following: Sales Cloud, Service Cloud, Marketing Cloud. Development experience in Apex, VisualForce, Force.com or Java/J2EE and AMPScript. Relevant Salesforce certification(s) in Sales, Service and Marketing will be a plus.
- Experience contributing to RFP responses and other sales activities. Strong understanding of Agile / Iterative delivery methodology.
- Configure and implement integration with Salesforce Core and Marketing Cloud.
- Drive and determination to continually learn new things and develop yourself.
- A natural team player who enjoys working with others to solve problems and sharing knowledge. Willing to push the technical limits and find the best solution for the business and our customers.
- Drive, tenacity, client-focused and results-oriented.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
- LI_MH Requisition ID: 107266In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
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