เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• จัดทำเอกสารที่เกี่ยวข้อง-เอกสารเงินกู้ธนาคาร
• ประสานงานผู้รับเหมาในการตรวจแก้ไขงาน Defect
• นัดหมาย ติดตามลูกค้าในช่วงโอนโดยให้สอดคล้องกับแผนงานและระยะเวลาที่กำหนดไว้อัตรา: 3 ตำแหน่งเงินเดือน: ไม่ระบุ บาทสถานที่ปฏิบัติงาน: แขวงคลองตันเหนือ เขตวัฒนา จังหวัดกรุงเทพมหานคร จังหวัด: กรุงเทพมหานครเขต: คลองเตย, วัฒนาคุณสมบัติผู้สมัครงาน: 1. เพศหญิง อายุ 24 ปีขึ้นไป, วุฒิการศึกษาปริญญาตรี ไม่จำกัดสาขา
• สามารถใช้คอมพิวเตอร์โปรแกรม MS.Office ได้ในระดับดี
• มีบุคลิกภาพดี และทักษะการสื่อสาร-มนุษย์สัมพันธ์ดี
• Major Development is a real estate development company focusing on luxury residential development. We are now looking for qualified and active candidates to join and strengthen our business in the following positions. สวัสดิการ:กองทุนสำรองเลี้ยงชีพ.
• ค่ารักษาพยาบาล.
• ประกันชีวิตและอุบัติเหตุ ค่ารักษาพยาบาลคนไข้ในและนอก.
• เงินสงเคราะห์กรณีเสียชีวิต.
• ตรวจสุขภาพประจำปี.
• วิธีการสมัครงาน:ส่ง Resume พร้อมรายละเอียดประวัติส่วนตัว และแนบรูปถ่าย สมัครผ่านทาง Email ตามที่ระบุไว้.
• ติดต่อ: Human Resources DepartmentMajor Development Public Company Limited
• 141 ซอยทองหล่อ 10 สุขุมวิท 55 แขวงคลองตันเหนือ เขตวัฒนา กรุงเทพมหานคร 10110

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Single License, Service-Minded, Good Communication Skills, Able to work as a shift, English, Thai

ประเภทงาน:

งานประจำ

• Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
• Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
• Support the project implementation and perform any extra job assigned.
• Work or follow up the case with other departments for any service required.
• Bachelor degree in any related field.
• At least 5 year of experiences as call center or customer service-related field.
• Possesses Single License is a must in role Unit Linked.
• Excellence Communication in Thai and English.
• Excellence Servicemind, customer service and positive thiniking.
• Able to work in shift / flexible time.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Customer Relationship Management (CRM), Service-Minded, Document administrative, English, Thai

ประเภทงาน:

งานประจำ

• ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
• มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
• เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
• ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
• แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
• ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
• เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
• ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
• ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
• ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
• จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
• ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
• ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
• บันทึก และจัดทำเอกสารรายงาน.
• จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
• จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
• จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
• แจ้งเตือนวันหมดอายุของรหัส PIN.
• พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
• มีใจรักงานบริการ.
• มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
• สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
• สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
• สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
• จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
• หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.

ทักษะ:

Good Communication Skills, Japanese, Korean

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.

ทักษะ:

Contracts, English

ประเภทงาน:

งานประจำ

• Communicating with customers through various channels.
• Responding promptly to customer inquiries.
• Prepare handover/ defect records and reports.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Processing order forms, applications and requests.
• Ensure all necessary maintenance needs are effectively taken care of.
• Track, organize and maintain budgetary files and financial information.
• Ensure bills and invoices are paid on time.
• Track and maintain lease agreements and contracts.
• Maintaining customer and defects database, tracking documents, electronic files, and all other correspondence up to date and provide update reports.
• Bachelor's degree in Marketing, Business Administration or related fields.
• At least 2-3 years of experience in real estate sales.
• Good communication skills.
• Basic knowledge of real estate business.
• Able to work under pressure.
• Able to speak, read, and write English and Chinese (Mandarin) well.
• Able to use basic computer programs well.
• Good interpersonal skills.
• To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
• ฝ่ายทรัพยากรบุคคล
• บริษัท เอสซี แอสเสท คอร์ปอเรชั่น จำกัด (มหาชน)
• อาคารชินวัตร ทาวเวอร์ 3 ชั้น 10
• เลขที่ 1010 ถนนวิภาวดี - รังสิต
• แขวงจตุจักร เขตจตุจักร กรุงเทพฯ 10900.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Accountable for meeting individual (KPIs) and team goals.
• Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
• MUST have good command of spoken and written ENGLISH language and be a Native Thai.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
• Minimum typing speed of 35 words per minute.
• English proficiency test such as TOEIC score 700 and above.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Compliance, Data Analysis, Power BI

ประเภทงาน:

งานประจำ

• Build and maintain an HR data repository tailored to the food business under ThaiBev group, focusing on metrics critical to food operations, such as labor productivity, turnover by location, and shift coverage efficiency.
• Ensure data integrity and compliance with industry-specific labor regulations, maintaining a transparent and accurate source of HR information.
• Collaborate with operations teams to integrate labor data from multiple food business units, enabling holistic insights across various branches and regions.
• Assist HR Line Manager on Strategic HR Analytics for Workforce OptimizationConduct data analysis on staffing patterns, turnover rates, and workforce efficiency to identify optimization opportunities aligned with food business cycles.
• Use predictive analytics to anticipate workforce needs for peak and off-peak seasons, aiding in proactive staffing and cost control with operation team to centralization.
• Assist on Commercial Structure and Labor Cost Management for Food OperationsAnalyze labor costs relative to revenue and operational efficiency within different food outlets, providing insights to optimize staffing while maximizing profitability.
• Support the development of labor cost budgets that align with product pricing and sales targets in the food sector, helping maintain competitive yet profitable operations.
• Generate regular reports on labor cost performance against targets, identifying areas for improvement and enabling business leaders to adjust strategy as needed.
• Be Leader on developing Power BI Development for Real-Time Food Business InsightsDesign and deploy Power BI dashboards specific to food operations, offering real-time insights on key metrics like labor costs, staffing levels, and turnover rates across outlets.
• Collaborate with senior leaders in the food division to customize dashboards, highlighting KPIs that impact food production, service speed, and customer satisfaction.
• Continuously update Power BI capabilities to provide comprehensive, up-to-date views on HR metrics essential to food business strategy.
• 3+ years of experience in analytics, data management not specific in HR experience.
• Demonstrated proficiency in Power BI development and advanced Excel skills, including VBA, macros, and pivot tables.
• Prior experience in labor cost analysis, commercial structure evaluation.
• Contact Information:-.
• Oishi Group Public Company Limited.
• CW Tower, No.90. Ratchadapisek Road, Huai Khwang, Bangkok.

ประเภทงาน:

งานประจำ

• Oversee daily coffee station operations, ensuring smooth service, quality, and efficiency.
• Ensure regular cleaning and upkeep of coffee machines, grinders, and related equipment.
• Lead baristas and front-of-house staff, ensuring high standards in coffee preparation and customer service.
• Train staff on brewing, espresso techniques, and quality standards to maintain drink consistency.
• Monitor and reorder inventory (coffee beans, milk, syrups, etc.) to maintain stock levels and reduce waste.
• Optimize workflows and implement procedures to enhance service speed, quality, and customer satisfaction.
• Ensure adherence to health, safety, and sanitation regulations.
• Address customer complaints and provide solutions to maintain satisfaction.
• Recruit, train, and motivate staff, providing ongoing feedback and skill development.
• Collaborate with suppliers to ensure timely deliveries and top-quality ingredients.
• Lead the creation of new coffee blends, beverages, and menu items, experimenting with trends and customer preferences.
• Oversee coffee roasting, ensuring quality, consistency, and sustainability in sourcing.
• Monitor sales, costs, and inventory to optimize budget and pricing strategies for profitability.
• Proven experience in a coffee-focused or food & beverage management role, ideally with experience in both coffee and operational management.
• Strong knowledge of coffee preparation, roasting techniques, and equipment maintenance.
• Experience in developing and launching new food or beverage items, with a strong understanding of market trends.
• Excellent leadership and people management skills.
• Exceptional customer service skills with the ability to resolve issues promptly and professionally.
• Strong organizational skills and the ability to multitask and prioritize effectively.
• Basic financial acumen, including budgeting, inventory management, and sales tracking.
• Ability to work in a fast-paced, high-pressure environment.
• Knowledge of health, safety, and hygiene regulations in the food and beverage industry.
• Ability to work flexible hours, including weekends and holidays, as required.

ทักษะ:

Negotiation

ประเภทงาน:

งานประจำ

• Lead store operations, site acquisition, and franchise management to drive growth and profitability.
• Oversee store performance, focusing on sales, customer service, and operational improvements across company-owned and franchise stores.
• Manage expenses, inventory, and loss prevention to meet company KPIs.
• Direct site selection, store development, and franchise expansion, ensuring alignment with business objectives.
• Conduct store visits and stay updated on market trends to support operational and franchise excellence.
• Bachelor's degree in Business Administration or any related.
• Minimum of 10 years of experience in retail management, with at least 5 years in a senior leadership role.
• Retail Operations Expertise.
• Leadership and Team Management.
• Franchise Management.
• Negotiation and Market Insight.
• Problem-Solving & Decision-Making.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Sales, Market Planning, Project Management, Business Development, English, Thai

ประเภทงาน:

งานประจำ

• Generate sales leads through franchise acquisition activities, i.e. cold call, prospect conversation, exhibitions, etc.,.
• Own and lead multi-platform franchise prospect engagement activities, i.e. Facebook, TikTok, YouTube.
• Be responsible for delivering sales growth according to the approved budget plan.
• Visit proposed franchise locations and meet with prospective franchisees to discuss minimum and non-negotiable operating standards for their compliance.
• Prepare and complete the franchise contracts after the negotiating phase.
• Deeply understand nature of the business via multiple tools but not limited to customer visits, lead generation program, digital marketing engagement plan, design thinking process, customer centric based analysis, data-driven decision-making process, etc.,.
• Identify business risks and opportunities that result in the most optimum business growth.
• Initiate Browny s Laundromat Business School to create a sustainable brand awareness and long-term relationship with franchise investors.
• Lead in one of Browny Ecosystem s activities, (Browny Ecosystem is the strategic marketing campaign of the company that results in sustainable customer relationship.) i.e. Browny Club, Browny 101, etc.
• Support and seek financial solutions for the prospective franchisee to secure Browny contract.
• Secondary duty:
• Lead a team consisting of in-house interns and outsourced service providers to achieve and deliver business results.
• Generate and plan a new business initiative, marketing plan, and branding initiative.
• Experience in sales and business management will be a big plus.
• Bachelor s degree in Business Administration/Economics/Engineering and any related field.
• Be analytic yet realistic.
• CAN-DO mindset.
• Super productive and goal driven.
• Be a flexible person in a startup environment.
• Strong interpersonal and communication skills with various-background stakeholders, i.e. clients, construction workers, construction foreman, contractors, etc.
• Willing to travel to project sites nationwide.
• (1-year contract - permanent conversion available ).

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Branding, Digital Marketing, Analytical Thinking, eCommerce, English

ประเภทงาน:

งานประจำ

• Ensure all marketplace channels [Lazada/Shopee/Others (if any)] are growing and deliver KPI on track.
• Ensuring optimal product presentation and visibility on online channels.
• Leading all initiatives across different services with platform theme and our own brand campaign for each platforms.
• Ensure consumer acquisition and retain them with satisfaction method, tool or program base on consumer behavior.
• Manage day-to-day collaboration all channel with brand/partner/customer.
• Coordinating with internal cross function and partner for smooth operation including all supply chain and stock monitoring & management.
• Establish and monitor progress against key performance indicators.
• Monitor market trends and competitor analysis.
• Responsible for partnership retain client satisfaction and tracking customer behavior based on data.
• Works with internal and external stakeholders, other departments, Merchandise, marketing team, sales team, online team, agency etc.to ensure that everything is ready for go-live: branding, product and campaign.
• Work with Platform and marketplace [Lazada/Shopee/Others (if any)] to ensure that activities are in place and growing business together.
• Generate report and any platform analysis to related department.
• Bachelor's degree or higher in Marketing E-Commerce, Computer, Business or other related fields.
• 2-3 years of direct experiences in E-commerce and Digital Marketing from Retail.
• Direct experience E-Commerce Marketing, CRM and Database Marketing in Online Retail and digital campaign.
• Experience end-to-end customer shopping experience - UX, UI and CX.
• Up-beat, positive, can-do attitude, inquisitive personality; trusted, reliable and goal-oriented.
• Fast-learner; Adaptability Quotient, analytical thinking and good communication skills; organized and dedicated.
• Good communicate both Thai and English.
• Able to work under pressure very well.
• Excellence work with MS Office task.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

• Achieve Sales and/or Marketing objectives as set out by the company, and assist in day-to-day showroom operations.
• Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
• Establish and maintain long-term customer relationships, by developing new customer base and institutional accounts.
• Conceptualize, develop and execute suitable marketing activities and campaigns.
• Design, build and maintain digital marketing efforts including website and social media platforms.
• Pleasant personality and excellent communication skills.
• Highly self-motivated and responsible team player.
• Well-groomed, with a good sense of refinement.
• Ability to work on rotation including weekends.
• Piano-playing and/or appreciation for music & arts.
• Flat hierarchy with emphasis on open communication.
• Dynamic and supportive environment with focus on self-development.
• Competitive remuneration in line with performance and skill-set.

ทักษะ:

Sales, Compliance

ประเภทงาน:

งานประจำ

• Conduct in-person and virtual training sessions for employees across multiple locations within the assigned region.
• Train employees on company policies, operational procedures, product knowledge, customer service standards, and other relevant areas.
• Develop, adapt, and customize training programs to meet regional needs.
• Ensure training materials are aligned with company goals, culture, and compliance requirements.
• Incorporate innovative methods, such as e-learning tools, workshops, and simulations, to enhance training effectiveness.
• Ensure that training programs adhere to company standards, industry regulations, and compliance requirements.
• Evaluate the effectiveness of training programs by gathering feedback, assessing participant performance, and analyzing key performance indicators (KPIs).
• Collaborate with managers to identify skill gaps and recommend additional training or improvement plans.
• Improved sales performance align with company direction.
• Improved 9 cell tier for sales team.
• Travel frequently within the region to deliver training sessions and observe on-site operations.
• Coordinate schedules and logistics for training events across multiple locations.
• Work closely with other trainers, HR, and management teams to align training efforts with business objectives.
• Prepare detailed reports on training outcomes, regional performance, and suggested improvements.
• Bachelor s degree in education, human resources, business, or a related field (preferred).
• Experience in training, coaching, or a related field (3-5 years is typical).
• Familiarity with the company s industry, products, and services is often required.
• Willingness to travel extensively within the region.
• Strong communication and presentation skills.
• Ability to engage and motivate diverse groups of learners.
• Knowledge of adult learning principles and training methodologies.
• Organizational and time-management skills for managing multiple training sessions and locations.
• Proficiency in learning management systems (LMS) and other training technologies.
• Analytical skills for assessing training effectiveness and identifying skill gaps..

ประเภทงาน:

งานประจำ

• Position Overview.
• Support our growing sales initiatives, streamline administrative processes, and ensure a higher level of customer service and operational efficiency.
• Relieve the current team from administrative burdens, allowing them to focus more on strategic sales activities and client engagement, thus enhancing overall productivity.
• Facilitate smoother coordination between lubes sales team, Territory Managers, and other department, ensuring seamless operations and improved internal communication.
• Data Management: Generate sales reports, maintain accurate data, and support analysis.
• Coordination: Assist the sales team with scheduling, travel arrangements, and sales material preparation.
• Inventory Management: Monitor souvenir stock levels and coordinate with lubes sale team.
• Marketing Support: Assist with campaign coordination and prepare marketing materials.
• Administrative Duties: Perform general office tasks, manage documentation.
• Education: Bachelor s degree in Business Administration, Marketing, or a related field.
• Experience: Minimum or 1-2 years of experience in sales administration or related role.
• Skills: - Proficiency in office administration, including managing schedules, and handling customer inquiries.
• Strong organization and multitasking abilities to manage various administrative tasks efficiently.
• Attention to Detail: Hight level of accuracy in handling data and documentation.
• Flexibility to adapt to changing priorities and handle a dynamic work environment.
• Strong focus on delivering hight-quality customer service and maintaining positive relationships.

ทักษะ:

Business Development

ประเภทงาน:

งานประจำ

• Deliver good choices to customers by recruiting right tenants and arranging appropriate tenant mix to serve customers needs in each service station location.
• Evaluate and select suitable brands and shops for each vacancy to align with the center s concept.
• Support, coordinate, and liaise between tenants and our related functions (such as construction team, tenant coordinators, and etc.) with design and construction requirements.
• Catch up with new customer behavior trend and opportunity to upgrade our existing shops in term of range offers.
• Maximize utilization of Service Station space.
• Defining main policies, planning, and designing leasing space, event areas, and advertising spaces for BCP non- oil business and presenting them to management.
• Liaise between tenant operation team to solve tenant operation problems and Treat tenants in fair and responsible manner.
• Communicate policies and strategies to the team to ensure a clear understanding of processes and objectives.
• Analyze sales data generated in each quarter to adjust operational plans and ensure alignment with current trends.
• Bachelor s degree in marketing, Finance, Economics or related fields
• At least 5 years leasing experience / Food / Service/ Health & Beauty
• Marketing and consumer products selling skills are an advantage
• Able to travel alone throughout Thailand.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Problem Solving, Outgoing Personality, Multitasking, Enthusiastic, Analytical Thinking, English, Thai

ประเภทงาน:

งานประจำ

• Who We Are: Seven Clean Seas is an ocean-impact social enterprise dedicated to combating plastic pollution while fostering sustainable livelihoods in South-East Asian communities. We build Ocean Impact Projects and empower communities to turn the tide on plastic pollution. Our initiatives follow the Measure, Reduce, Offset, and Engage framework, involving businesses and individuals in co-creating sustainability initiatives. Additionally, we develop impactful projects that clean the ocean and create employment opportunities for local communities.
• The Role: As a Partnerships Executive, you will be at the forefront of our growth strategy, spearheading efforts to expand Seven Clean Seas' partnership base. You'll play a pivotal role in driving sales initiatives, leveraging your expertise in business development to forge strong relationships with potential partners. This position demands a proactive approach to identifying and pursuing opportunities, with a focus on achieving sales targets and driving revenue growth. You'll collaborate closely with the sales team and senior leadership to develop and execute strategies that maximize our impact in combating plastic pollution while fostering sustainable livelihoods. This role offers an exciting opportunity to make a tangible difference in our mission while advancing your career in sales and business development.
• Sales and Partnership Development: - Identify and cultivate relationships with potential partners, securing meetings and nurturing prospects through the sales pipeline. - Support in the preparation of presentations, proposals, and tender documents to effectively communicate our services and offerings. - Negotiate and close partnership deals. - Continue the partner relationship and support Partner Management to ensure customer success after signing the contract.
• Performance Tracking and Reporting: - Set and work towards collective and individual sales targets and KPIs, ensuring alignment with organizational objectives. - Utilize CRM system Hubspot, to analyze and track qualitative and quantitative data, providing insights to enhance sales strategies.
• Collaboration and Communication: - Collaborate with internal teams to understand service offerings and evaluate potential partnerships that align with our values and objectives. - Communicate effectively with cross-functional teams and external stakeholders to facilitate partnership development and execution.
• Trend Analysis and Opportunity Identification: - Stay abreast of industry trends and market developments, identifying opportunities to scale sales, growth, and partnerships. - Anticipate client needs and preferences, leveraging insights to tailor sales approaches and maximize customer satisfaction.
• Overall Function: - Scope out new business opportunities through market research. - Develop multichannel cold outreach workflows across strategic and revenue pillars. - Ensure data integrity and cleanliness. - Generate campaign content with support from team members. - Run and manage sales outreach 'sprints.' - Actively suggest cold and warm engagement campaigns.
• University Degree
• Minimum of 3 years of experience in business to business sales
• Organized, Personable
• Business/Sales focus
• Proficiency in managing data and information
• Experience in Sustainability, GreenTech, or Social Impact startups preferred
• Familiarity with CRM systems and sales processes
• Tenacious attitude towards combating plastic pollution and promoting environmental sustainability
• Formal or self-study background in the sustainability sector
• The opportunity to contribute to a meaningful cause by combating plastic pollution in an international organisation
• A dynamic role with potential for leadership development and career growth
• Competitive salary, employee development budget, and growth opportunities.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Legal, Finance, eCommerce, English

ประเภทงาน:

งานประจำ

• Respond promptly and effectively to clients inquiries via calls, chats, and emails.
• Listening to the client attentively, troubleshooting, providing accurate information, and issuing solutions.
• Facilitating a seamless flow by acting as a liaison between clients and internal teams.
• Proactively gather client feedback, analyze trends, and identify where to improve our service.
• Collaborating cross-function with other departments, such as Stores Team, Finance, Communications, and Operations.
• Back office - Ecommerce Orders ManagementOversee the order management function and order validation process.
• Monitoring Warehouse picking and packing process. Ensure all orders are fulfilled and dispatched within provided lead time.
• Fully in charge of all return and exchange orders by following the internal procedures and processing them in a timely manner.
• Efficiently manage and track orders, to ensure smooth processing and timely delivery.
• Regularly connect with external couriers for shipment management.
• ReportingProvide a report on inquiries and client trends, along with analysis, on a monthly and yearly basis.
• Analyze and report on the performance of each communication channel.
• The successful candidate for this role must flexibility in terms of time management and availability. A Customer Service Associate will be expected to work on the weekends and public holidays, as well as be open to working in shifts.
• Qualification and Requirements:At least 3 years of experience with proven skills in a customer services area or related field.
• Fluent in both spoken and written English and Thai.
• Service-minded and detail-oriented.
• Problem-solving skills.
• Effectively manage stress and skillfully navigate complex situations.
• Exhibits emotional resilience.
• Strong passion for our House.
• Intermediate proficiency in Microsoft tools and applications.
• Experience in back-office management (Ecommerce Systems) will be an advantage.
• Experience in the luxury retail industry will be an advantage.
• Good Team player.

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

ประเภทงาน:

งานประจำ

• Ensures all policies and procedures are effectively implemented and consistently followed in stores.
• Reviews and updates the store operation manual to ensure efficient and effective operation.
• Provides customer service at high and consistent level across the store network.
• Recommends and implements local sales initiatives and store sales incentives.
• Ensures that staff and stock levels are appropriate for sales maximization.
• Achieves sales growth consistent with the company business plan.
• Sets discretionary store expenditures and manages costs within approved budget.
• Manages and motivates store team to increase sales and ensure efficiency.
• Plans and directs store staffing to consistently provide excellent customer service.
• Develops the store team with succession plan to deliver the company growth.
• Performs all aspects of people management including recruiting, appraisals, induction and recruitment, goal setting and performance management.
• Ensures store environments are safe, clean and friendly to work and shop.
• Contributes to overall company performance.
• Handles special projects as required.
• Thai male or female.
• Minimum 5 years of experience in retail/hypermarket business is a must.
• Minimum 3 years in branch management level.
• Demonstrate a high sense of urgency and always do what s right for customers.
• Entrepreneurial spirit, a vision for the excellent service store.
• Good command of English and computer literacy.
• Able to work in nationwide.