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ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
eCommerce
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Define and develop Enterprise Architecture guiding principles, standards, policies and ensure the alignment to end-to-end digital roadmap definitions in order to support EA goal including Application, Data, Integration, Infrastructure and Cybersecurity domains.
- Provide advise and work Digital Business Partner, Project Manager, SRE and Cyber security team to develop and review solution and enterprise architect complying with EA Standards and direction.
- Review, consolidate and maintain EA document (i.e., Architect, policy, guideline) is up to date on a regular basis.
- Create, update, revise, and maintain up-to-date status of all enterprise architecture, design and relating guidelines to current developing environment in organization on a regular basis.
- Analyze technology trend and evaluate the impact on the broader Enterprise Architecture.
- Participate in EA Review Board or any other Review Board that requires EA point of view and ensure Enterprise Architect being developed adhere to Architecture guiding principles and meet business and EA performance goals.
- Connect and working with 3rd party's consultant to reshape all relating digital tech-and-trends to ensure that those direction and roadmap are align with business dynamics.
- EXPERIENCE.
- EDUCATION.
- Bachelor degree in computer science, computer engineering related technical discipline.
- OTHER REQUIREMENTS.
- 5 years Experience of defining and documenting (HL and detailed) technical enterprise-scale architectures involving applications, data, and technology.
- Solid experience with Cloud platforms and understanding of scaling, provisioning, elasticity, storage and networking.
- Deep understanding of digital solution architecture within complex IT programmers.
- The ability to understand complex business problems and commercial frameworks applying a logical, systematic approach to define an appropriate solution.
- Demonstrable experience of working on digital transformation projects involving a wide array of digital technologies, (i.e. eCommerce, Portals, Content Management platforms, Omni-Channel and Multi-device solutions).
ทักษะ:
Hindi
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Review, classify and/or remove content according to client guidelines, using specific tools and channels.
- Understand and remain updated on changing client policies and guidelines.
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
- Serve as an advocate for the user community.
- Participate in process improvement initiatives that improve quality and efficiency of work.
- Participate in continuous training programs and workgroup discussions for optimal development in the role.
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
- Basic Qualifications/Skills Needed.
- Strong coping, emotional resilience, and stress-management skills.
- Excellent comprehension, communication, and skills in Hindi language.
- Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
- Strong attention to detail.
- Comfort synthesizing and analyzing information from multiple streams.
- Strong critical thinking and decision-making skills.
- Deep familiarity and passion for the internet, internet platforms, and internet culture.
- High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
- Ability to work well individually and as part of a team.
- Ability to work differing rotations/shifts and non-standard work hours including weekend and public holiday.
- Flexibility in meeting changing business needs in a fast-paced environment.
- Commitment to quality, efficiency, and effectiveness.
- Previous business process outsourcing, customer service, or content moderation experience is a plus.
- About Accenture.
- Accenture is a leading global professional services company that helps the world s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
- Equal Employment Opportunity Statement.
- All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
- Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
- Accenture is committed to providing veteran employment opportunities to our service men and women.
ทักษะ:
Assurance, Compliance, Problem Solving, Data Analysis
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Perform effective quality assurance (QA) process to monitor Identify opportunity for service quality improvement of all team within Operations and deliver practical solutions and methodologies to solve complex business issue.
- Record the to-do list and result of recommended actions to the follow up document to ensure that all agreed actions per auditor's recommendations or compliance's review will be finished at agreed timeline.
- Establish analysis report for the technical review and the progress of technical com ...
- Analyze and inspects problems in daily production; raises problem investigate report to concerned parties with recommended actions.
- Work closely with cross functional teams to address quality-related issues and drive continuous improvement initiatives.
- Monitor the performance of service delivery and develop set of strategic improvement action to turn weakness to strength.
- Assist in business process improvement and process design to achieve business goals by coaching, brushing up or update training classes.
- Identify areas for improvement in processes, procedures, and systems to enhance quality, efficiency, and effectiveness. This involves implementing new quality control measures, refining existing processes, or introducing new technologies.
- Perform effective quality assurance (QA) process to monitor underwriting, policy services, and claims quality to align with the target action plan.
- Evaluate potential fraud indicators and the impact of current fraud trends and make recommendations as to appropriate mitigation.
- Conduct investigations into allegations of fraud, waste or abuse committed by clients against our company.
- Monitor and inspect processes, and services to ensure they meet predefined quality standards.
ทักษะ:
Social media, Analytical Thinking, Leadership Skill, Good Communication Skills
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
- Define and deliver a roadmap that delivers a consistent target customer experience across touchpoints and business processes.
- Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that cap ...
- Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
- Lead implementation of key CX initiatives/solutions to enhance quality and differentiate CX across various touch-points.
- Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction.
- Managing the execution of FWD CX strategic initiatives across key journeys e.g. Customer Journey Mapping, Customer design thinking workshops, etc.
- Ensure that the amount of effort spent by customers in their interactions with FWD and its partners is significantly and measurably reduced, to improve both experience and lower cost to serve.
ทักษะ:
Analytical Thinking, Problem Solving, Data Analysis, User Experience (UX)
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
- Map end-to-end customer journey catering for unique interaction across touchpoints, assess "Moment of Truth" and identify key customer pain points.
- Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that cap ...
- Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
- Lead implementation of key CX initiatives/solutions to enhance quality and differentiate CX across various touch-points.
- Provide insights to organizations from their customers so they make more informed decisions.
- Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction.
- Managing the execution of FWD CX strategic initiatives across key journeys e.g. Customer Journey Mapping, Customer design thinking workshops.
ทักษะ:
Procurement
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design & Develop solution to cover all required FBB & WIFI core network area and fulfill business and service requirement for Consumer, SME, Enterprise & FMC.
- Determine cost structure and propose best practice investment efficiency and control investment within assigned annual budget.
- Engage in exploration on new technology FBB & WIFI core network, data center and IT related system, which can lead to fulfill business requirements, evaluation and short listed for future procurement.
- Design and Develop network planning and operation tool to digitalize planning & operation process.
- Bachelor or higher degree in Computer, IT, or Telecom Engineering.
- At least 3-10 years experience in Mobile operator, Broadband network company especially in core network domain.
- Strong knowledge in Core Network (MPLS, BNG, DPI,CGN, DHCP, AAA) & IT System Infrastructure (Switch, Load Balance, Firewall/WAF, Server, Storage) Design/Planning.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Risk Management, Microsoft Office, Data Analysis
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Transaction Monitoring:Analyze transactions in real-time using fraud detection tools and rules.
- Identify suspicious activity based on pre-defined risk profiles and behavioral patterns.
- Investigate flagged transactions and determine their legitimacy.
- Escalate high-risk cases to the Fraud Management team for further investigation.
- Fraud Investigation:Gather and analyze evidence related to suspected fraudulent activity.
- Conduct research to identify potential fraud schemes and perpetrators.
- Document findings and recommend appropriate actions, such as blocking accounts, recovering funds, or reporting to law enforcement.
- Collaborate with internal teams (customer support, risk management) to resolve cases effectively and efficiently.
- Data Analysis & Reporting:Analyze fraud trends and patterns to identify emerging threats and adjust detection rules accordingly.
- Generate reports on fraud activity, providing insights to the Fraud Management team and senior management.
- Track and measure the effectiveness of fraud prevention and detection measures.
- Stay Informed:Stay up-to-date on the latest fraud threats, trends, and best practices.
- Participate in ongoing training and development opportunities to enhance your skills and knowledge.
- Minimum of 2-3 years of experience in fraud analysis or a related field.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and ability to identify anomalies in data.
- Proficient in Microsoft Office Suite,SQL language and data analysis tools.
- Understanding of fraud detection and prevention techniques preferred.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Bachelor's degree in business administration, finance, IT, engineering, or a related field preferred.
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support team head on developing strategy and action plan for social e.g. Human rights, Occupational Safety and Health, Diversity Inclusion and Equality etc.
- Support team head on developing policies, guidelines related to social sustainability.
- Work closely with SR Representative to develop and execute corporate social related initiative and other sustainability activities.
- Monitor and report an overall social program management and strategy related to social.
- Monitor and assess social impact overall social program.
- Support and consolidate social info on annual Sustainability reports.
- Engages with internal & External stakeholders (e.g. Sustainability & Risk Representative, PG/BU).
- Degree in social development or related fields.
- Background in SR Representative and Corporate Affair.
- Knowledge in regulatory requirements, and health and safety programs.
- Good communication and presentation skills in English and Thai.
- Office of Human Capital.
- THAI BEVERAGE PUBLIC COMPANY LIMITED.
- ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.
ทักษะ:
Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree in human resources, business administration, psychology, political sciences, or related field or equivalent work experience.
- 5 years experience in organization development, HR development, Recruitment, project management, or consulting.
- Background from FMCG, consulting firm.
- Ability to be self-directed and be an independent contributor to the team.
- Strong in analytical and critical thinking, problem-solving, and consultation.
- Office of Human Capital, Thai Beverage Public Company Limited..
ทักษะ:
Risk Management, Internal Audit, Accounting, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support team head on developing Risk Management Process including tools and templates across ThaiBev Group.
- Facilitate risk Identification assessment and reporting of risks across ThaiBev Group with PG/BU Risk coordinators.
- Consolidate and Monitor risk and reporting structures including reporting dashboards, risk registers, templates and supporting documentation.
- Produce risk reports working with key contributors and support the analysis of significant risks and the appropriate mitigation measures.
- Conduct risk management awareness and capabilities across ThaiBev Group.
- Work closely with Internal Audit, Sustainability Development working Team and other Committee to ensure an enterprise risk management approach.
- Identify and analyze sector trends to continuously improve risk management approach, including the identification of gaps in processes and capabilities.
- Deliver the risk management knowledge and subject matter expertise and support to Executives and in the field to execute their risk management responsibilities.
- Degree in Accounting, International Development, Business Management or related filed.
- Experience in risk management / Risk management consulting.
- Experience in overseeing, supporting and/or establishing an ongoing risk management process.
- Good communication and presentation skills in English and Thai.
- Office of Human Capital.
- THAI BEVERAGE PUBLIC COMPANY LIMITED.
- ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.
ทักษะ:
Finance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support team head on developing strategy and action plan for Governance e.g. Shareholders, Board of Director, Company Regulations, etc.
- Work closely with SR Representative to develop and execute corporate sustainability and risk initiatives and strategies.
- Develop and execute an overall program management and change management strategy related to social.
- Support and consolidate social info on annual Sustainability reports.
- Support team head on developing policies, guidelines related to social sustainability.
- Engages with internal stakeholders (e.g. Board of Committee, PG/BU) and conduct sustainability assessments.
- Degree in business administration, economics, finance or related fields.
- Background in SR Representative.
- Knowledge in regulatory requirements, interpretations, and health and safety programs.
- Office of Human Capital.
- THAI BEVERAGE PUBLIC COMPANY LIMITED.
- ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Digital Marketing, eCommerce, Accounting, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide support and implement in building market and project operating plan.
- Monitor and edit marketing content including digital marketing and brands strategy.
- Provide support China project team to help coordinate, execute and drive project to meet targets and deliverables on time and successfully.
- Coordinate with related key Chinese partner, internal and external parties to integrate resources and information for the project with systems or processes and keep a good relationship with all involved parties.
- Translate Thai-Chinese-English for various contents.
- Keep update current knowledge of online digital marketing trends, eCommerce, technology trend or cross-border trade in China.
- Qualifications Bachelor or Master s degree in Economics, Business, Accounting, Finance or related fields.
- Minimum 2 years experience in Digital Marketing.
- Advanced business Chinese level (HSK level 6).
- Have knowledge background in Product Corporate Banking will be advantage.
- We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
ทักษะ:
Project Management, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Operate Group PMO & Transformation Office by monitoring progress and benefits realization of projects, focusing on Transformation projects that drive transformative changes of ThaiBev Group.
- Support project tracking, financial planning, information, coordination and logistics management of Transformation Program.
- Support adoption & execution of ThaiBev Group s Project Management and Post-Implementation Review (PIR) framework, standard, system and tools with a focus on Transforma ...
- Provide expertise & support on project management framework, standard & governance to Transformation project teams, managing inquiries & requests, and fostering the adoption of standards.
- Produce reports & analyses through researches, interviews and fact-finding to drive high-impact projects and provide updates to top management on strategic progress.
- Support on coordinating with PMOs, Project Management Coordinators (PM Cos), and Transformation project teams to ensure alignment between strategic direction and project implementation.
- Conduct change management & communication of Transformation Program to a wider audience to promote about the program.
- Bachelor s degree or higher in Business Administration, Economics, or a relevant field.
- Minimum 3 years of professional experience in project management or a relevant field. Previous experience in change management is advantageous.
- Comfortable with ambiguity, able to work under pressure, and prioritize workload to meet objectives and deadlines.
- Excellent communication skills, both verbal and written, to convey complex matters effectively and appeal to a wide audience.
- Strong interpersonal skills and emotional intelligence, capable of working in a large cross-functional/country environment with individuals at all levels.
- Hard working, highly committed, driven and perseverant.
- Fluency in English and Thai.
- Proficiency in spreadsheet and presentation creation tools, as well as Internet research tools.
- Office of Human Capital.
- THAI BEVERAGE PUBLIC COMPANY LIMITED.
- ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Excel, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Apply your knowledge and experience to source talent for senior Technology roles.
- Screen candidates and gauge both technical skills and chemistry of candidates for fit, and to understand candidate motivation.
- Structure, lead and deliver at times complex projects with variety of stakeholders and project members to improve best practice and optimize our processes.
- Brainstorm with the team and Hiring Managers on sourcing and recruitment strategies.
- Produce results in an ambiguous and unstructured environment - we don't always have all the information and need to make decisions at speed.
- Work independently and autonomously while partnering with Tech Recruiters, Recruitment Coordinators, and the Tech Stakeholders.
- Use data in all you do - an excellent storyteller who can inform on market insights to help shape and drive sourcing and recruitment strategy.
- 8+ years of corporate (in-house) technical sourcing experience.
- Experience partnering with senior leadership, hiring managers, and all stakeholders of Tech to drive deliverables for the TA team.
- Strategic and structured approach to sourcing and stakeholder partnerships.
- Experience with root-cause analysis, working with complex recruitment data and ability to produce clear data-driven visual storytelling.
- Experience structuring and delivering project within TA - with focus on optimizing and improving processes.
- ATS experience with sourcing, monitoring, and managing candidates.
- Knowledge with MS Office, including Word, Excel, and Outlook.
- Boolean search expertise, job board sourcing, LinkedIn, Facebook, Twitter, and other sourcing tools.
- Strong communication skills in English (written and spoken).
- Bachelor's degree is required, or at least 3 years of experience working in recruitment.
- Greenhouse expertise.
- LinkedIn Recruiter expertise.
- Experience in a Product, E-commerce, OTA, or internet company.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ศึกษา ติดตามแนวโน้มทางธุรกิจและโอกาสทางการตลาดของภูมิภาคอาเซียนอย่างต่อเนื่อง.
- วิเคราะห์และจัดทำแผนการดำเนินงานของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center) โดยสอดคล้องกับพันธกิจของบริษัทได้.
- วิเคราะห์ตลาดและแนวโน้มทางธุรกิจเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ และการจัดทำแผนงบกำไรขาดทุนของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center).
- วิเคราะห์ และออกแบบโครงการวิจัย การให้คำปรึกษา การเขียนบทความเชิงวิชาการ และการพัฒนาหลักสูตรฝึกอบรมสำหรับผู้บริหารระดับสูงให้เป็นไปตามแผนงานที่กำหนด.
- วิเคราะห์ และจัดทำข้อมูลเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ได้อย่างมีประสิทธิภาพ.
- วิเคราะห์ และจัดทำรายงาน การเขียนบทความเชิงวิชาการ การพัฒนาหลักสูตรฝึกอบรมสำหรับผู้บริหารระดับสูง เพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ได้อย่างมีประสิทธิภาพ.
- วิเคราะห์ พัฒนาปรับปรุงเนื้อหา และจัดทำผลงานนำเสนอเพื่อการสร้างความร่วมมือ และสร้างรายได้ กับทั้งหน่วยงานภายในและภายนอก ทั้งในประเทศและต่างประเทศ.
- วิเคราะห์ และให้คำปรึกษาเพื่อการพัฒนาธุรกิจกับทั้งลูกค้าบุคคล ลูกค้าระดับหน่วยงาน เครือข่ายความร่วมมือทั้งภายในประเทศและต่างประเทศ.
- ดูแลการจัดการโครงการ/กิจกรรมต่างๆ ให้เป็นไปตามแผนงาน และแผนงบประมาณของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center).
- นำเสนอผลงาน/โครงการต่างๆ ของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center) กับทั้งหน่วยงานภายในและภายนอก ทั้งในประเทศและต่างประเทศ.
- รวบรวม จัดเก็บข้อมูลเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้อย่างเป็นระบบ.
- วิเคราะห์ จัดทำแผน และพัฒนาขีดความสามารถในการปฏิบัติงานของผู้ใต้บังคับบัญชา.
- ติดต่อประสานงานสร้างเครือข่ายความร่วมมือกับทั้งลูกค้าบุคคล และหน่วยงานภาครัฐ ภาคเอกชนเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ของบริษัท.
- งานสนับสนุนต่างๆ ด้านงานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ตามที่ได้รับมอบหมาย.
- วุฒิการศึกษาปริญญาตรี - โท สาขาบริหารธุรกิจ / เศรษฐศาสตร์ / รัฐศาสตร์ หรืออื่นๆ ที่เกี่ยวข้อง.
- ประสบการณ์ 5-7 ปี ด้านการบริหาร บริหารโครงการ การพัฒนาธุรกิจ หรือด้านต่างๆ ที่เป็นประโยชน์ต่อการบริหารโครงการ.
- มีความสามารถในการใช้ภาษาอังกฤษได้ดี และหากสามารถสื่อสารภาษาอื่นๆในอาเซียน จะเป็นประโยชน์.
- มีทักษะในการสื่อสาร การเขียนบทความต่างๆ.
- สามารถประสานงานกับผู้อื่นได้อย่างมีประสิทธิภาพ มีมนุษยสัมพันธ์ที่ดี.
- สามารถการแก้ปัญหาเฉพาะหน้าได้ดี.
- มีความยืดหยุ่นในการทำงานและการเปลี่ยนแปลงต่างๆ.
- ไม่ย่อท้อต่ออุปสรรคต่างๆ ในการทำงาน.
- [email protected].
- Office of Human Capital - Thai Beverage Public Company Limited.
ทักษะ:
Software Development, MongoDB, SQL
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support AIS in-house or Partner products such as myAIS, AIS Insurance Service, etc.
- Serve as the first point/second point of contact for customers seeking technical assistance over the Ticket system, MS Teams, phone, email, or in person.
- Determine the best solution based on the issue and details provided by customers.
- Walk the customer through the problem-solving process, either directly or through user-friendly guides.
- Follow up with customers to ensure the issue has been resolved.
- Document technical knowledge in the form of notes and manuals for knowledge sharing purpose.
- Keep customers happy.
- Efficiently lead a team of 15 or more members under the high demands and pressures from customers.
- Strive to exceed the expectations of customers and colleagues alike.
- BSc/BA in IT, Computer Science,Software Engineer or relevant field.
- At least 5 years experience in Technical Support or Software Development Team.
- Proven experience as a IT Technical Support Specialist or similar role.
- Tech-savvy with working knowledge of technology such as Databases (MongoDB, SQL Statement), Unix System,Kibana, Grafana, Cloud Azure (basic knowledge), etc.
- Good understanding of computer systems, mobile devices, and other tech products.
- Ability to diagnose and resolve basic technical issues.
- Excellent communication skills.
- Customer-oriented and cool-tempered.
ทักษะ:
Automation, Quality Assurance, Assurance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Process Analysis: Conduct thorough analysis of existing business processes to identify opportunities for automation.
- Solution Design: Design and develop automation solutions using low/ no-code automation tools, ensuring alignment with business objectives and technical requirements.
- Implementation: Implement automation solutions, including configuration, testing, and deployment.
- Testing and Quality Assurance: Develop and execute test cases to ensure the quality and reliability of solutions.
- Maintenance and Optimization: Monitor and maintain automation solutions, making necessary adjustments and optimizations to ensure ongoing performance.
- Collaboration: Collaborate with cross-functional teams to understand needs and provide effective solutions.
- Knowledge Sharing and Documentation: Share knowledge and best practices related to automation technologies and methodologies to empower others to do the same for their work within a governance framework.
- What You'll Need to Succeed.
- Expertise in Microsoft 365 tools, Power Apps, Power BI, and SharePoint, outlook, teams, slack, Workday, JIRA, ATS (applicant tracking systems).
- At least 5-7 years' experience building solutions with RPA tools Must Have: Power Platforms (e.g., Power Automate flow/desktop, Power Apps, Power BI) Good to have: Blue prism, Celonis.
- Experience customizing SharePoint lists and disparate systems with PowerApps.
- Experience developing PowerApps model.
- Proficient in creating PowerShell scripts, and coding languages such as Python, Vb.net, JavaScript.
- Setting up automation environment with strict adherence to Sox compliance measures.
- Excellent problem-solving and analytical skills to analyze business processes and identify automation opportunities.
- Preferred Qualifications/ Skills.
- Experience building automation scripts (e.g., Python, JavaScript).
- Microsoft Certified: Power Platform Functional Consultant Associate.
- Microsoft Certified: Power Platform Developer Associate.
- LLM / NLP knowledge preferably implemented in a people tech use case.
- Proven expertise in working with API, DB (Oracle, SQL server), PDF, AI Builder and Image recognition in Power Automate Desktop.
- knowledge of Azure Cloud.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree in Science/ Biological Engineering/ Physics and Medical Instrumentation or related fields.
- Minimum 2 years related work experience in Operation Instruments.
- Able to travel upcountry.
- Set up and prepare operational instruments to ensure readiness for use.
- Provide support during product demonstrations to assist customers and stakeholders.
- Conduct training sessions and prepare comprehensive instruction manuals for users.
- Follow up on customer feedback and communicate key insights to the product and sales teams.
- Resolve complex issues related to machine operations and ensure customer satisfaction.
- Guide, train, and educate the sales team to enhance their knowledge and understanding of the product.
ทักษะ:
Accounting, Finance, Financial Analysis
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Conduct thorough financial planning and business analysis to support strategic initiatives.
- Analyze financial information and prepare detailed reports to aid in decision-making.
- Utilize financial data to develop and monitor budgets, forecasts, and financial models.
- Interpret financial statements and provide insights to improve financial performance.
- Collaborate with cross-functional teams to gather relevant data and ensure accuracy in financial reporting.
- Assist in the development of long-term financial strategies and objectives.
- Stay updated with market trends and economic conditions to provide accurate financial forecasts.
- Present financial findings and recommendations to senior management and stakeholders.
- Bachelor s degree in Accounting, Finance, or a related discipline.
- Proven experience in interpreting financial statements, accounting data, and financial information.
- Expertise in Financial Planning and Business Analysis.
- Strong Analytical Skills with solid Finance and Accounting knowledge.
- Advanced proficiency in financial analysis, modeling, and forecasting.
- Minimum of 5 years of experience in related fields.
- Excellent communication, problem-solving, and decision-making abilities.
- Professional certifications such as CFA or CPA are advantageous.
ทักษะ:
Legal, Compliance, Excel
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support local HR teams in managing sensitive employee situations and to review instances of employee misconduct, including investigating and recommending disciplinary action weighing the extent of violation, fairness of action and local employment laws.
- Assist the Corporate Investigations team in reviewing Business Ethics Line matters and conducting local employee investigations.
- Assess policy issues in regard to legal risk; work with legal advisors to ensure com ...
- Develop metrics and leverage on analytics to track progress of ER programs and create comprehensive review decks for Leadership team..
- HR Project and L&D Support (30%).
- Coordinate and administer various learning programs including onsite and online training sessions.
- Manage Training logistics, including scheduling, and venue coordination.
- Support Thailand HR project per assignment e.g. employees engagement survey, engagement activities.
- Responsible for document submission to Department of Skill Development in monthly basisBachelor s Degree or equivalent work experience, preferably with a focus in Human Resources Management or Business Management..
- Minimum 3 years of related work experience, with at least 2 years of experience in Labor/Industrial relations/Employee Relations.
- Experience in a global or multi-national work environment.
- Familiar with Thai Labour law.
- Prior HR Employee Relations experience, HR Project support, or Accenture HR experience.
- Excel, PowerPoint skills.
- Detail oriented.
- Strong organization and project management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Excellent project management skills with the ability to handle multiple tasks simultaneously.
- Ability to remain confident under pressure and work with teams collaboratively to address issues.
- Comfortable learning to use reporting tools and conduct analysis.
- Effective oral and written communication skills.
- Problem solving skill.
- Quality assurance/thoroughness.
- Comfortable working in office and virtually.
- Collaborative, able to work across organizational entities and to build and maintain strong networks.
- Advocate for inclusion and diversity.
- Demonstrated leadership, teamwork and collaboration in a professional setting.
- You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career..
- Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law..
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