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āļāļĩāđāļĄāļĩāļāļģāļ§āđāļē reservation & ticketing officer
āđāļĢāļĩāļĒāļāļāļēāļĄ
āļāļĢāļļāļāļēāđāļĨāļ·āļāļ
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āļāļąāļāđāļŦāļĨāļāđāļĢāļāļđāđāļĄāđāļāļāļāļāļļāļ AI āļāļāļāđāļĢāļēāļāļ°āļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļĨāļ°āđāļāļ°āļāļģāļāļģāđāļŦāļāđāļāļāļēāļāļāļĩāđāļāļĩāļāļĩāđāļŠāļļāļāđāļŦāđāļāļļāļ
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Existing Private Clients and Top Clients from Boutiques (Fashion and High Jewelry clients).
- Existing Haute Couture clients.
- High potential Private Clients and High Jewelry prospects (Top Elites, Elite who used to be Private Clients, and top TH clients in other country database).
- CLIENTS STRATEGY: Develop a personal relationship with Top Private Clients and in depth understanding of overall Private Clients and Top clients on their lifestyle, preference, and sales performance.
- Define how to engage and convey the Brand to Private Clients together with Merchandising & Marketing covering all touchpoints (Buys, Events, Gifts, Communication.).
- Work with Retail/Boutique Management to improve boutique service and Private Clients related operations (managing reservation, remote services.).
- To recruit and develop local Private Client base and programs in partnership with Global / Regional team, other CHANEL markets and by developing local partnership (landlords,.).
- To support WFJ development (Haute Horlogerie & Haute Joaillerie).
- Private Clients PROGRAM & PLANNING: Define yearly plan on private client mapping and journey (including event, activities, gifting, trips, client targeting, etc.) Event, Activities, and Trips: International events/trips: Fashion shows, HC shows, Image events, HJ events.
- Regional events/trips: Image events, HC presentation, and others.
- Local events/trips: Image events, collection event, other local CRM events..
- Identifying Local opportunities through ongoing monitoring of market activities and creating local Private Client experiences relevant to the brands values.
- Communicate and engage all stakeholders on the plan (boutique,.).
- Private Clients RELATIONSHIP BUILDING Accompany clients as Brand Ambassador for Local Private Clients events as well International Trips for Fashion, Watches and Fine Jewelry.
- Partner with Boutique and CEE in their targeting approach & in the development of their knowledge of Private Clients.
- LOCAL SUPPORT / COACHING Support boutique in the development of their Private Clients relationship through coaching (ex: Etiquette/Dinner experience), event/trip entertainment and advise on coaching individual approach (ex: Boutique gestures).
- Floor observation and feedback.
- You are energised by Collaborating with a dedicated team in a fast-paced retail environment.
- Providing expert advice and support to both staff and clients.
- Engaging in projects that challenge and expand your skills.
- What you will bring Excellent communication and interpersonal skills with the ability to build excellent relationships with all stakeholders (local, regional, global).
- An ability to interact proactively with management and staff at all levels of the organisation.
- Demonstrate and uphold company initiatives and values, including discretion and confidentiality.
- Ability to contribute towards the development and implementation of fashion marketing programs and initiatives to meet the needs of the organisation.
- Client service & High-End mindset, deep understanding of retail dynamics and environment.
- Deep knowledge & understanding of Thai luxury clients.
- Solid level of sophistication and culture on Art, Cuisine, Winery, .
- Mindful of grooming, social etiquette and at ease in mingling.
- Personal network and connections in affluent circles.
- Well-developed organisational and administrative skills, including strong attention to detail and the ability to prioritise and control own workload.
- What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
- Ongoing training and development to enhance your skills and knowledge.
- A supportive team environment where your contributions are valued.
- Competitive compensation and benefits package.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
3 āļ§āļąāļāļāļĩāđāļāđāļēāļāļĄāļē
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āļāļąāļāļāļķāļ
āļĒāļāđāļĨāļīāļ
āļŠāļēāļāļĢ, āļāļĢāļļāļāđāļāļ, āļāļąāļāļāļĩ
,āļāļēāļĢāđāļāļīāļ
āļāļąāļāļāļĩ,āļāļēāļĢāđāļāļīāļ
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
2 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Accounting, Finance, Legal, Taxation
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ18,000 , āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Prepare financial statement details for review by the Accounting Department Head.
- Summarize accounts receivable reports to support approval document submissions.
- Resolve accounting system issues in NAV and ICON systems.
- Prepare and verify accounts receivable documents and record them in the NAV system on time and in compliance with accounting standards.
- Prepare monthly tax summary reports.
- Generate monthly sales tax and input tax reports (for promotional items).
- Compile monthly specific business tax reports.
- Provide individual accounts receivable and monthly ownership transfer reports.
- Report on advance payments, reservation fees, contract payments, and down payments.
- Monitor overdue down payments and report on unit repossession.
- Prepare and record documents for reservation openings, purchase agreements, and ownership transfers.
- Prepare and record documents for reservation fee collection, contract payments, and ownership transfer payments.
- Prepare and record documents for installment payments and overdue down payments.
- Prepare and record documents for other service income of the company.
- Cooperate and participate in company activities as appropriate.
- Perform other tasks as assigned by supervisors.
- Bachelor s degree or higher in accounting or a related field.
- Minimum of 2 years in experience in finance.
- Proficient in Microsoft Office applications.
- Skilled in using accounting systems.
- Confident, responsible, and demonstrates leadership qualities.
- Detail-oriented, accurate, and efficient.
- Able to work effectively in a team.
- Knowledgeable in general accounting principles.
- Understanding of legal and tax regulations.
- Capable of working under high pressure.
1 āļ§āļąāļāļāļĩāđāļāđāļēāļāļĄāļē
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āļāļąāļāļāļķāļ
āļĒāļāđāļĨāļīāļ
āļāļĨāļāļāļŠāļēāļ, āļāļĢāļļāļāđāļāļ,
āļāļąāļāļĐāļ°:
Research, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- To ensure all teams have up to date information prior to each service.
- To answer the telephones promptly, courteously and following the relevant judging standards.
- To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
- To pass all special guest requirements to the relevant department required to act upon them.
- To accurately take and process all cancellations and amendments.
- To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
- To accurately file all correspondence relating to reservations processed.
- To welcome guests with warmth and courtesy according to required standards.
- To assist guests with their belonging and ensure that they are returned without delay.
- To observe and to anticipate guest s needs.
- Glean personal and relevant information relating to VIP guests.
- To support the management ensuring a smooth, pleasant and efficient service.
- To use up selling techniques to exceed guest expectations and increase revenue.
- To ensure that the manager is kept informed of all guest comments and complaints.
- To create personalised menu.
- To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
- To revise floor plan and check floor is set correctly.
- To use the booking sheet to check name, and refer to guests appropriately.
- To set up and to maintain a nice working area.
- To follow opening / closing duties to required standards.
- Other duties as assigned by superiors.
- Full working rights for Thailand only.
- Previous experience in similar role 2 - 3 years.
- F&B background.
- Customer care skills.
- Attention to detail.
- Ability to work under pressure Autonomy & initiative.
- Ability to handle a complex and multi-faceted role.
- Excellent level of English.
- Motivational skills.
- Interested person may send your resume to [email protected].
- or contact to.
6 āļ§āļąāļāļāļĩāđāļāđāļēāļāļĄāļē
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āļāļąāļāļāļķāļ
āļĒāļāđāļĨāļīāļ
āļŠāđāļāđāļāđāļāđāļāļ·āļāļāļāļēāļāđāļŦāļĄāđāļĨāđāļēāļŠāļļāļāļŠāļģāļŦāļĢāļąāļreservation & ticketing officer
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