เงื่อนไขการค้นหา

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Respond to customer inquiries regarding hotel/flight bookings through phone, email, and chat.
• Assist with booking changes, cancellations, and resolving any issues that arise during the reservation process.
• Provide accurate information about travel options, policies, and services to enhance the customer experience.
• Maintain a high level of professionalism and empathy to ensure customer satisfaction and retention.
• Collaborate with internal teams to address complex customer concerns and improve service processes.
• Thai national.
• Bachelor degree.
• Fluency in both Thai and English (B2 level) is required, including reading, writing, and speaking skills.
• Previous experience or internship in hotel or flight reservations is required.
• Shift timing 7.00-16.00, 9.00-18.00, 22.00-07.00.
• 5 working day.
• KPI performance & Attendance incentives.
• Medical insurance.
• If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Management, Microsoft Office, Finance, Project Management, English, Thai

ประเภทงาน:

งานประจำ

• Lead and support a small team, ensuring smooth daily operations.
• Communicate regularly with our UK General Manager.
• Provide comprehensive reports on all reservation and product-related tasks.
• Ensure team goals are aligned with time and financial objectives.
• Foster continuous team growth through ongoing training and development.
• Reservations Tasks:
• Accurately process and manage booking requests.
• Maintain and verify all reservation records.
• Handle future reservation and allotment requests.
• Ensure timely invoicing and budget submissions for tours.
• Resolve any booking discrepancies with efficiency.
• Stay current with company policies and actively participate in training.
• A degree in Travel and Tourism, Business Administration, or a related field.
• 3-5 years of experience in a DMC or Tour Operator environment.
• Proven leadership and management skills.
• Strong proficiency in both Thai and English, with excellent communication skills.
• Detail-oriented with strong organizational abilities.
• Proficiency in Microsoft Office Suite.
• A positive attitude and a commitment to Responsible Tourism.
• What We Offer:
• Competitive salary.
• Hybrid working environment.
• A dynamic, fast-paced work atmosphere.
• Opportunities for professional growth in the tourism industry.
• Benefits aligned with UK standards, including holiday and sick pay.

ทักษะ:

Research, English

ประเภทงาน:

งานประจำ

• To ensure all teams have up to date information prior to each service.
• To answer the telephones promptly, courteously and following the relevant judging standards.
• To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
• To pass all special guest requirements to the relevant department required to act upon them.
• To accurately take and process all cancellations and amendments.
• To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
• To accurately file all correspondence relating to reservations processed.
• To welcome guests with warmth and courtesy according to required standards.
• To assist guests with their belonging and ensure that they are returned without delay.
• To observe and to anticipate guest s needs.
• Glean personal and relevant information relating to VIP guests.
• To support the management ensuring a smooth, pleasant and efficient service.
• To use up selling techniques to exceed guest expectations and increase revenue.
• To ensure that the manager is kept informed of all guest comments and complaints.
• To create personalised menu.
• To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
• To revise floor plan and check floor is set correctly.
• To use the booking sheet to check name, and refer to guests appropriately.
• To set up and to maintain a nice working area.
• To follow opening / closing duties to required standards.
• Other duties as assigned by superiors.
• Full working rights for Thailand only.
• Previous experience in similar role 2 - 3 years.
• F&B background.
• Customer care skills.
• Attention to detail.
• Ability to work under pressure Autonomy & initiative.
• Ability to handle a complex and multi-faceted role.
• Excellent level of English.
• Motivational skills.
• Interested person may send your resume to [email protected].
• or contact to.

ทักษะ:

Purchasing, Excel

ประเภทงาน:

งานประจำ

• Support setting up tasks related to SC that involved process rollout for open new stores, Refresh & Rebrand Stores within timeline.
• Focus on the forecasting & replenishment process to make sure the availability of new stores, Refresh & Rebrand Stores achieve on company targets.
• Daily OOS & GAP monitoring during Setting up of rollout period of new stores, Refresh & Rebrand stores.
• Issue Purchasing Order to suppliers & follow up suppliers for delivery confirmation, coordinate to DC & alert to prioritize and focus the stock replenishment process to stores.
• Coordinate to related SC team, Stores setting up and Store manager incase of suppliers insufficient to be the reservation plan of opening new stores.
• Coordinate to Stores Setting up team, DC & Transport team and related HO team for setting up the store master, ordering pattern and key parameter of new stores and coordinate to the IM & SC parameter setting up team.
• Coordinate with related functions (Supply Chain, DC, IM) on item master / item maintenance to make sure whole ordering systems ready for new stores.
• Support team in any assignment from Line manager.
• Experience in Supply Chain or retail business will be the advantage.
• Bachelor s degree or higher in Business Administration, Engineering, Supply Chain, Logistics or related fields.
• Like to communicate and coordinate with people in cross functional.
• Fair analytical and presentation skills.
• Computer literacy especially for Microsoft word and Excel.
• At least 3 years of work experience in Supply Chain, Category management, logistics or in retail business.
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Research, English

ประเภทงาน:

งานประจำ

• To ensure all teams have up to date information prior to each service.
• To answer the telephones promptly, courteously and following the relevant judging standards.
• To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
• To pass all special guest requirements to the relevant department required to act upon them.
• To accurately take and process all cancellations and amendments.
• To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
• To accurately file all correspondence relating to reservations processed.
• To welcome guests with warmth and courtesy according to required standards.
• To assist guests with their belonging and ensure that they are returned without delay.
• To observe and to anticipate guest s needs.
• Glean personal and relevant information relating to VIP guests.
• To support the management ensuring a smooth, pleasant and efficient service.
• To use up selling techniques to exceed guest expectations and increase revenue.
• To ensure that the manager is kept informed of all guest comments and complaints.
• To create personalised menu.
• To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
• To revise floor plan and check floor is set correctly.
• To use the booking sheet to check name, and refer to guests appropriately.
• To set up and to maintain a nice working area.
• To follow opening / closing duties to required standards.
• Other duties as assigned by superiors.
• Organized the seating.
• Knowledge -Standards of service, reservation practices, customer engagement.
• Hospitality.
• Fluency in Thai & English, conversational ability in one other Asian language preferred.
• Previous experience in similar role 5 years.
• F&B background.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Sales, Customer Relationship Management (CRM), Thai, English

ประเภทงาน:

งานประจำ

• Responsible for sales targets.
• Sell to industrial customers (B-B) to meet sales targets.
• Call out to new and potential client to offer the training course in safety.
• Manage customers relationships. Assist client to make reservation.
• Manage documents such as: quotation/ PO/ Invoice and assist client to go through the payment process.
• Cordinate with trainer and sale team when company have training.
• Manage Facebook advertise, Line chat response and social media content.
• Job may require traveling.
• Thai nationality Only.
• English communication in speaking and writing email.
• Sales experience in B-B or industrial manufacturing.
• Mature, Responsible, Self-driven and Creative problem solver.
• Strong interpersonal, communication skills, negotiation skills.
• Growing mindset and can do attitude.
• Proficient in Microsoft Office and familiar with Digital Marketing tools is a plus.
• Have full responsibility to assigned sales targets.
• 5 days work week (Mon-Fri) from 08:30 - 17:30.
• Mobile Allowances + car allowances.
• Commission.
• Performance Incentives / Anual Bonus.
• Office Location: Lam Luk Ka, Pathum Thani.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Respond to customer inquiries regarding hotel/flight bookings through phone, email, and chat.
• Assist with booking changes, cancellations, and resolving any issues that arise during the reservation process.
• Provide accurate information about travel options, policies, and services to enhance the customer experience.
• Maintain a high level of professionalism and empathy to ensure customer satisfaction and retention.
• Collaborate with internal teams to address complex customer concerns and improve service processes.
• Thai national.
• Bachelor degree.
• Fluency in both Thai and English (B2 level) is required, including reading, writing, and speaking skills.
• Previous experience or internship in hotel or flight reservations is required.
• Shift timing 7.00-16.00, 9.00-18.00, 22.00-07.00.
• 5 working day.
• KPI performance & Attendance incentives.
• Medical insurance.
• If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.