เงื่อนไขการค้นหา

ทักษะ:

Research, English

ประเภทงาน:

งานประจำ

• To ensure all teams have up to date information prior to each service.
• To answer the telephones promptly, courteously and following the relevant judging standards.
• To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
• To pass all special guest requirements to the relevant department required to act upon them.
• To accurately take and process all cancellations and amendments.
• To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
• To accurately file all correspondence relating to reservations processed.
• To welcome guests with warmth and courtesy according to required standards.
• To assist guests with their belonging and ensure that they are returned without delay.
• To observe and to anticipate guest s needs.
• Glean personal and relevant information relating to VIP guests.
• To support the management ensuring a smooth, pleasant and efficient service.
• To use up selling techniques to exceed guest expectations and increase revenue.
• To ensure that the manager is kept informed of all guest comments and complaints.
• To create personalised menu.
• To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
• To revise floor plan and check floor is set correctly.
• To use the booking sheet to check name, and refer to guests appropriately.
• To set up and to maintain a nice working area.
• To follow opening / closing duties to required standards.
• Other duties as assigned by superiors.
• Base Salary + On duty Allowance 100฿ / day + Service Charge.
• Full working rights for Thailand only.
• Previous experience in similar role 2 - 3 years.
• F&B background.
• Customer care skills.
• Attention to detail.
• Ability to work under pressure Autonomy & initiative.
• Ability to handle a complex and multi-faceted role.
• Excellent level of English.
• Motivational skills.
• If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
• Interested person may send your resume to [email protected].

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Enthusiastic, Work Well Under Pressure, Teamwork, Arabic, English

ประเภทงาน:

งานประจำ

• Provide excellent customer service.
• Attend client queries through phone calls and emails, by being proactive, courteous, friendly, and helpful.
• Ensure that all client requests, issues and complaints are resolved promptly and accurately, per defined policies, guidelines, terms and conditions.
• Promote goodwill when dealing with clients and internal sales teams, to maintain good client relationship, achieve high level of client satisfaction, and retain client loyalty.
• Act and suggest on improvement opportunities identified during daily work.
• Qualifications Service oriented and interested in the function of customer service.
• 1+ year experience in hotel reservation, hotel receptionist or call center business. Fresh Graduate also welcome.
• Good spoken and written in English and Arabic.
• Enthusiastic, self-motivated individual with excellent interpersonal skill and verbal / written communication skills.
• Excellent time management skills with the ability to work well under pressure in a fast-paced environment.
• Proactive, driving for result and teamwork spirit.
• University graduate or recognized diploma in a field of Hospitality and Tourist or any related field.
• Work based in Bangkok, Thailand.
• Able to work in shifts.
• You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
• As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

ทักษะ:

Research, English

ประเภทงาน:

งานประจำ

• To ensure all teams have up to date information prior to each service.
• To answer the telephones promptly, courteously and following the relevant judging standards.
• To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
• To pass all special guest requirements to the relevant department required to act upon them.
• To accurately take and process all cancellations and amendments.
• To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
• To accurately file all correspondence relating to reservations processed.
• To welcome guests with warmth and courtesy according to required standards.
• To assist guests with their belonging and ensure that they are returned without delay.
• To observe and to anticipate guest s needs.
• Glean personal and relevant information relating to VIP guests.
• To support the management ensuring a smooth, pleasant and efficient service.
• To use up selling techniques to exceed guest expectations and increase revenue.
• To ensure that the manager is kept informed of all guest comments and complaints.
• To create personalised menu.
• To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
• To revise floor plan and check floor is set correctly.
• To use the booking sheet to check name, and refer to guests appropriately.
• To set up and to maintain a nice working area.
• To follow opening / closing duties to required standards.
• Other duties as assigned by superiors.
• Organized the seating.
• Knowledge -Standards of service, reservation practices, customer engagement.
• Hospitality.
• Fluency in Thai & English, conversational ability in one other Asian language preferred.
• Previous experience in similar role 5 years.
• F&B background.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Negotiation, English

ประเภทงาน:

งานประจำ

• ประสานงานและติดตามการแก้ปัญหาข้อร้องเรียนกับหน่วยงานต่างๆ และลูกบ้าน.
• จัดตั้งนิติบุคคลให้บรรลุเป้าหมายของบริษัทฯ โดยประสานงานกับผู้เกี่ยวข้องทั้งภายในและภายนอก.
• จัดกิจกรรมเพื่อเสริมสร้างความสัมพันธ์ระหว่างลูกค้าในโครงการหรือกับบริษัทฯ.
• งานอื่นๆ ตามที่ได้รับมอบหมาย.
• จบการศึกษาระดับ ปวส.ขึ้นไป ไม่จำกัดสาขา (พิจารณารับนักศึกษาจบใหม่).
• หากมีประสบการณ์ในงานด้านธุรการ/ประชาสัมพันธ์ หรือธุรการอาคาร/หมู่บ้าน จะได้รับการพิจารณาเป็นพิเศษ.
• มีทักษะในการประสานงาน การเจรจา และมีมนุษย์สัมพันธ์กับผู้อื่นเป็นอย่างดี.
• บุคลิกภาพดี.
• ทำงานภายใต้ภาวะความกดดันได้ดี.
• สามารถใช้โปรแกรมคอมพิวเตอร์พื้นฐานได้ (MS Office).
• เป็นงานประจำ สามารถปฏิบัติงาน 6วัน/สัปดาห์ (ไมได้หยุด เสาร์-อาทิตย์) และประจำโครงการที่ได้รับมอบหมายได้.
• หากสามารถสื่อสารภาษาอังกฤษได้จะพิจารณาเป็นพิเศษ.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Service-Minded, Enthusiastic, Thai, English

ประเภทงาน:

งานประจำ

• Introduce products and provide services at the Bar to customers both walk-in to dine-in including takeaway and through online channels (LINE OA).
• Inform customers of promotions to stimulate sales.
• Summarize customer orders using POS system and compile.
• Sales reports for the retails shop and bar (dine-in) at the end of the day.
• Prepare products with made sure is good condition to delivery to customers period.
• Maintain cleanliness and orderliness to ensure a welcoming environment of retails shop and dine-in area for customers.
• Restock products in the store.
• Greet and provide service to customers at the bar (2nd floor).
• Other duties as assigned.
• High school education or equivalent / no gender preference.
• Age: 25-40 years old / **Male Only**.
• Good communication skills in both Thai and English (Needs).
• Experience 0-5 year and interest in wine will be given special consideration.
• Passionate about service.
• Strong problem-solving skills.
• Able to work well in a team.
• No serious contagious diseases.
• Service charges.
• Health insurance (after 120 days).
• Social insurance.
• 8 days off per month.
• Working 5 days/week (rotational schedule day/night shifts).