เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance, Legal, Risk Management

ประเภทงาน:

งานประจำ

• Develop data security policy review, data security policy exceptions, and control risk mitigation processes.
• Define the security controls for access management lifecycle (i.e., requirement for creation, deletion, transfer and review).
• Operate:Advice on technology relating to Data Privacy and Protection (i.e., PDPA) related security controls implementation.
• Drive and support data security controls such as Data Loss Prevention (DLP), Data Masking, Data Encryption capabilities to protect sensitive data.
• Drive compliance (or collaborate with compliance team) to organization security policies, standards, metrics, and legal requirements.
• Communicate and enforce security policies, rules, and standards.
• Conduct impact assessment of data initiatives from a security point of view.
• Ensure the cryptographic keys and related components are safety and protection of confidential information.
• Resolve data security audit and risk findings.
• Review and develop security controls to current access controls policies and procedures.
• Provide requirements for create and manage roles, access rights (includes privileged access), authentication and identity within the environment.
• Conduct periodic review of user access.
• Review, approve and monitor the usage of privileged access.
• EDUCATION.
• Bachelor s degree in computer science, Information Systems, or equivalent education or work experience.
• EXPERIENCE.
• Work experience in privacy, compliance, information security, auditing or a related field may also be an accepted alternative, according to Cybersecurity.
• Minimum 3 years of experience in and strong knowledge of privacy, data, operational risk management, information security, or related areas in IT.
• OTHER REQUIREMENTS.

ทักษะ:

Product Development, Compliance, Accounting

ประเภทงาน:

งานประจำ

• Collaborate and liaise with external fund/investment managers.
• Monitor and analyze portfolio performance using quantitative methods.
• Actively monitor portfolio credit risk.
• Assist Head of Investment Management on portfolio duration management.
• Propose the use of derivatives to manage portfolio/investment risks and execute derivative transactions and FX hedging.
• Execute tactical/strategic portfolio rebalancing.
• Collaborate on foreign investment initiatives.
• Manage investment cashflow and support the Company s cash management.
• Provide investment insights to support new product development.
• Maintain investment system for portfolio management.
• Provide timely economic and market updates for portfolio management decision.
• Conduct annual review of investment policies.
• Ensure compliance with regulations and internal policies.
• Support internal and external auditing.
• Stay up to date on the latest accounting, regulatory and controls developments.
• Support investment projects and process improvements.
• Generate innovative investment ideas.
• Work on ad hoc assignments.
• Prepare detailed investment reports for FD/QD, ALMCO, MIC, IC, RMC and BOD.
• Provide coaching to team members to improve team capability and flexibility to support rapid changes in business needs..

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Design incentive programs and mechanics to build commitment and drive strong GMV/order growth for incubation brands/sellers.
• Deliver comprehensive analysis (both quantitative and qualitative) where able to drill down fundamental issues to identify gap or opportunity for further improvement of incubation program.
• Develop dashboard and/or tracker for AM team to monitor program status and performance.
• Manage incentive budget which can prioritize based on value added toward different mechanisms.
• Optimize AM team operation to increase productivity and efficiency.
• Understanding business/industry needs to come up with scalable solutions for long-term investment.
• Bachelor degree.
• 3-5 years experience in BD/PMO roles in e-commerce or related industries.
• Good in strategic planning, execution, and development of growth program.
• High ownership, can think independently, proactive, hands-on, and detail-oriented.
• Proficient in English, and fluent in Thai.
• Very strong logical and analytical skills with a high understanding of platform mechanics is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Windows Server, UNIX

ประเภทงาน:

งานประจำ

• Lead for Fully competent in enhancing Incident Level 1 (L1) and Incident Level 1.5 (L1.5) incident management with minimum requirement for Incident Level 2 (L2) and provide comprehensive solution to end User for Level 1 and Level 1.5.
• Supervise staff responsible for first level technical support, ensuring all incidents are properly documented, tracked and resolution occurs within client Service Level Agreement.
• Define and implement user support services strategies and plans.
• Define, deliver, and manage user support services ensuring SLA requirements are being met and an optimized user experience.
• Monitor, measure, report and review current performance of services and ensure support capacity meets stakeholder needs.
• Provide a seamless end to end user support experience across digital, analog and face to face channels.
• Manage multi dimension of complexity on IT service management, vendor management, as well as video/conference and broadcasting systems.
• Develop and enhance relationships with key stakeholders, actively managing expectations and monitoring satisfaction levels.
• Establish standard process for connecting to use IT services and service catalog for desktop computer, Mobile devices, and its software.
• Plan, direct and control all activities related to Service Management, Service Integration and Technical Operations.
• Monitors the pulse of the end user community, ensuring its needs are understood and met.
• EDUCATION.
• Bachelor s degree in computer science, Business Administration, Engineering, Engineering Management, or related fields.
• EXPERIENCE.
• Minimum 5 years in IT from End User Support, project development, project management, IT infrastructure, or strategy and planning.
• Good Technical skill: Windows operating system 7.0 onward, Windows Server, Unix, LAN I WAN I internet, IP Phone, Regulatory compliance, Security, Mobile operating systems i.e. iOS 9.3, Android, Software development life cycle, Service desk tool.
• OTHER REQUIREMENTS.
• Good Soft skill: Communication, Leadership, Problem solving, Decision making, Result oriented, and Service mind.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Risk Management, Data Analysis

ประเภทงาน:

งานประจำ

• จัดทำแผนความต่อเนื่องทางธุรกิจ (Business Continuity Plan) ครอบคลุมการระบุและประเมินความเสี่ยง การวิเคราะห์กิจกรรมสำคัญที่จะต้องกอบกู้ การจัดทำกลยุทธ์ด้านความต่อเนื่องทางธุรกิจ และดำเนินการซักซ้อมแผนความต่อเนื่องทางธุรกิจ.
• พัฒนาแผนความต่อเนื่องทางธุรกิจ และปรับปรุงเอกสารที่เกี่ยวข้องกับ Business Continuity Plan.
• จัดทำการระบุและประเมินความเสี่ยง (Risk and Control Self-Assessment).
• ดำเนินการร่วมกับหน่วยงานต่าง ๆ ในการ Improve งานด้านบริหารความเสี่ยง.
• ให้ความรู้คนในองค์กรในเรื่องการบริหารความเสี่ยง.
• รายงานเรื่องที่เกี่ยวข้องกับการบริหารความเสี่ยง.
• จัดทำข้อมูลสำหรับใช้ในการรายงานความเสี่ยง (Enterprise Risk Management).
• ดำเนินงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• วุฒิการศึกษา ระดับปริญญาตรีขึ้นไป สาขาวิชาการเงิน,ประกันภัย, บริหารความเสี่ยง หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านการบริหารความต่อเนื่องทางธุรกิจ (Business Continuity Plan) อย่างน้อย 4 ปี.
• มีความรู้ในการวิเคราะห์หลักการและแนวคิดด้านการบริหารความเสี่ยง.
• หากมีความรู้ทางธุรกิจประกันชีวิตจะพิจารณาเป็นพิเศษ.
• มีความรู้ในการใช้เครื่องมือและวิธีการบริหารความเสี่ยง.
• สามารถสื่อสารอย่างมีประสิทธิภาพ.

ประเภทงาน:

งานประจำ

• ศึกษา ติดตามแนวโน้มทางธุรกิจและโอกาสทางการตลาดของภูมิภาคอาเซียนอย่างต่อเนื่อง.
• วิเคราะห์และจัดทำแผนการดำเนินงานของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center) โดยสอดคล้องกับพันธกิจของบริษัทได้.
• วิเคราะห์ตลาดและแนวโน้มทางธุรกิจเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ และการจัดทำแผนงบกำไรขาดทุนของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center).
• วิเคราะห์ และออกแบบโครงการวิจัย การให้คำปรึกษา การเขียนบทความเชิงวิชาการ และการพัฒนาหลักสูตรฝึกอบรมสำหรับผู้บริหารระดับสูงให้เป็นไปตามแผนงานที่กำหนด.
• วิเคราะห์ และจัดทำข้อมูลเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ได้อย่างมีประสิทธิภาพ.
• วิเคราะห์ และจัดทำรายงาน การเขียนบทความเชิงวิชาการ การพัฒนาหลักสูตรฝึกอบรมสำหรับผู้บริหารระดับสูง เพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ได้อย่างมีประสิทธิภาพ.
• วิเคราะห์ พัฒนาปรับปรุงเนื้อหา และจัดทำผลงานนำเสนอเพื่อการสร้างความร่วมมือ และสร้างรายได้ กับทั้งหน่วยงานภายในและภายนอก ทั้งในประเทศและต่างประเทศ.
• วิเคราะห์ และให้คำปรึกษาเพื่อการพัฒนาธุรกิจกับทั้งลูกค้าบุคคล ลูกค้าระดับหน่วยงาน เครือข่ายความร่วมมือทั้งภายในประเทศและต่างประเทศ.
• ดูแลการจัดการโครงการ/กิจกรรมต่างๆ ให้เป็นไปตามแผนงาน และแผนงบประมาณของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center).
• นำเสนอผลงาน/โครงการต่างๆ ของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center) กับทั้งหน่วยงานภายในและภายนอก ทั้งในประเทศและต่างประเทศ.
• รวบรวม จัดเก็บข้อมูลเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้อย่างเป็นระบบ.
• วิเคราะห์ จัดทำแผน และพัฒนาขีดความสามารถในการปฏิบัติงานของผู้ใต้บังคับบัญชา.
• ติดต่อประสานงานสร้างเครือข่ายความร่วมมือกับทั้งลูกค้าบุคคล และหน่วยงานภาครัฐ ภาคเอกชนเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ของบริษัท.
• งานสนับสนุนต่างๆ ด้านงานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ตามที่ได้รับมอบหมาย.
• วุฒิการศึกษาปริญญาตรี - โท สาขาบริหารธุรกิจ / เศรษฐศาสตร์ / รัฐศาสตร์ หรืออื่นๆ ที่เกี่ยวข้อง.
• ประสบการณ์ 5-7 ปี ด้านการบริหาร บริหารโครงการ การพัฒนาธุรกิจ หรือด้านต่างๆ ที่เป็นประโยชน์ต่อการบริหารโครงการ.
• มีความสามารถในการใช้ภาษาอังกฤษได้ดี และหากสามารถสื่อสารภาษาอื่นๆในอาเซียน จะเป็นประโยชน์.
• มีทักษะในการสื่อสาร การเขียนบทความต่างๆ.
• สามารถประสานงานกับผู้อื่นได้อย่างมีประสิทธิภาพ มีมนุษยสัมพันธ์ที่ดี.
• สามารถการแก้ปัญหาเฉพาะหน้าได้ดี.
• มีความยืดหยุ่นในการทำงานและการเปลี่ยนแปลงต่างๆ.
• ไม่ย่อท้อต่ออุปสรรคต่างๆ ในการทำงาน.
• [email protected].
• Office of Human Capital - Thai Beverage Public Company Limited.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Enthusiastic, SQL, Excel, English

ประเภทงาน:

งานประจำ

• Track and monitor HR announcement to ensure all new hires are granted approved access rights of Agoda's systems including Active directory and user's mailboxes.
• Track and monitor HR announcement to ensure all access rights are removed once an employee leaves the company.
• Provide support and troubleshooting for requests received via ServiceDesk and ensure all requests are completed within the agreed SLA.
• User management. Handling user account creation and deletion, password change.
• Responsible for providing/removing access to shared folders.
• Managing Distribution Lists on Active Directory and Share Point.
• Responsible for resolving day-to-day issues as assigned to the GSD Operations team.
• Responsible for completing multiple projects on time and that they meet the given KPIs.
• Ability to make quick decisions, implement standards and best practices to improve the support processes.
• Fluent in Thai and English.
• Enthusiastic team player.
• Bachelor's degree in information technology, Computer Science or related field.
• Minimum 2 years' experience in IT Helpdesk, Operations support.
• Solid knowledge of SQL Database Server, Query Command are preferable.
• Good knowledge of Okta admin would be advantage.
• Good knowledge of Active directory management tools, Exchange and Share Point.
• Good knowledge of Azure AD, Exchange online or Microsoft Office 365.
• Customer Service minded, all the way.
• Great communication and interpersonal skills; a good sense of humor is always a plus.
• Organization and time management skills, analytical skills, attention to detail and accuracy.
• Must demonstrate ownership and be both proactive and reactive.
• Computer proficiency in MS Office especially MS Excel is a plus.
• Hybrid Working Model.
• WFH Set Up Allowance.
• 30 Days of Remote Working from anywhere globally every year.
• Employee discount for accommodation globally.
• Global team of 90+ nationalities.
• 40+ offices and 25+ countries.
• Annual CSR / Volunteer Time off.
• Benevity Subscription for employee donations.
• Volunteering opportunities globally.
• Free Headspace subscription.
• Free Odilo & Udemy subscriptions.
• Access to Employee Assistance Program (third party for personal and workplace support).
• Enhanced Parental Leave.
• Life, TPD & Accident Insurance.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Research, Automation

ประเภทงาน:

งานประจำ

• Maintain an accurate inventory of all software licenses for both servers and client devices.
• Regularly audit and reconcile license usage against inventory to ensure compliance.
• Analyze current license management processes and identify areas for improvement.
• Develop and implement standardized procedures for license acquisition, renewal, and decommissioning.
• Research, recommend, and implement automation tools to enhance license tracking and reporting.
• Create dashboards and reports for stakeholders to monitor license usage and compliance.
• Work closely with IT, procurement, and compliance teams to ensure alignment on licensing policies and practices.
• Train staff on best practices for license management and usage.
• Ensure compliance with vendor licensing agreements and internal policies.
• Prepare regular reports on license usage and compliance status for senior management.
• Liaise with software vendors for licensing inquiries, renewals, and audits.
• Negotiate terms and conditions with vendors to optimize licensing costs.
• Qualifications Bachelor s degree in Information Technology, Computer Science, or a related field.
• Relevant certifications in IT asset management or software licensing (e.g., ITIL, SAM, or similar) are a plus.
• Minimum of 5 years of experience in IT asset management or software licensing, preferably in a large organization or financial institution.
• Demonstrated experience with license management tools and software inventory solutions.
• Strong understanding of software licensing models and compliance requirements.
• Proven track record in process improvement and automation in IT operations.
• Excellent analytical skills with the ability to interpret data and generate actionable insights.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ทักษะ:

Contracts, Project Management, Social media, English

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
• The training team supports our SMB team creating and delivering interactive, memorable and inclusive training experiences. We enabling learners to realize their growth potential and support advertisers in unlocking revenue and driving business outcomes.
• We are looking for a passionate and experienced Training Specialist to support the ongoing training and development of our APAC SMB internal sales teams in order to ensure a high quality experience for our SMB advertisers. Our ideal candidate will have demonstrated success developing and delivering training programs, working closely with sales teams to drive sales activities, and devising scalable learning systems.
• Work collaboratively with external and internal stakeholders to identify and assess training and development needs that are aligned across regional business needs.
• Design, prepare, and deliver training and development programs through Train-the-Trainer methodology.
• Plan, communicate, and measure milestones, risks, and process improvement opportunities of day-to-day operations for various training programs.
• Evaluate training solutions for quality, business impact, and scalability.
• Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.
• Assist with the development and support of a Learning Management System and other scalable learning solutions.
• At least 3 - 5 years of experience in L&D, preferably in the digital/tech advertising industry.
• Good understanding and knowledge of the various stages of a sales funnel, conversion rates and sales pipeline activities.
• Ability to deliver technical content and excellent presentation and storytelling skills.
• Have a passion for training, ability to think on your feet, adaptable to changing environment.
• Familiarity with various LMS platforms and other L&D tools.
• Experience working with sales teams, account management and service workflows.
• Expert knowledge of social media, mobile apps, and digital and mobile marketing.
• Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประเภทงาน:

งานประจำ

• Bangkok Regular Operations Job ID: A232488.
• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact for ourselves, our company, and the communities we serve.
• Join us.
• About.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• This role is part of the Quality Solutions and Implementation team in the Training and Quality pillar of Trust and Safety Operations. Focused on improving quality, the Quality Implementation Specialist will successfully implement quality assessment systems, solutions, and quality improvement projects across our end to end global quality ecosystem for TikTok. This role will be a key conduit between the TnQ Quality Solutions team and the Quality Operations and Moderation teams with oversight to all impacting change to front line teams.
• Build strong relationships across Quality Solutions, Quality Operations, Training & Performance Improvement and moderation teams to drive successful adoption of key quality projects.
• Responsible for the successful implementation of quality systems, solutions and projects across teams and regions of our end-to-end quality ecosystem.
• Provides effective change management and governance across a region to ensure strong alignment between all parts of the quality ecosystem.
• Partners with key regional stakeholders to calibrate, drive consistency in performance and land change effectively.
• Coordinate training needs/requests for new systems/improvements between Quality Solutions, the Training & Performance Improvement team and moderation teams.
• Pro-actively evaluate the impact of upcoming policy/product/process changes for a project in order to co-ordinate and ensure their effective implementation and positive impact end users.
• Partners with key stakeholders to provide a strong feedback mechanism to Quality Solutions to ensure continuous improvement of our quality system.
• Bachelor's Degree or equivalent education, ideally in computer science or business.
• Experienced project/program manager with a strong track record of successfully implementing transformational regional or global projects/programs.
• Lean six sigma qualification or equivalent experience is a plus.
• Excellent command of English, ability to use English as a working language.
• Excellent communication skills, stress-resilient and strong ability to adapt to any changes.
• Ability to work independently and manage multiple projects simultaneously.
• Strong change management experience.
• Strong influencing skills. Preferred Qualifications.
• 1+ years' experience working on content quality, safety or policy is preferred. - Regional/global stakeholder management experience is preferred.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• As a Policy Enforcement Team Lead, you are responsible for leading a group of Policy Enforcement Specialists to deliver timely, accurate, and scaled Policy guidance to support the Moderation & QA teams responsible for the enforcement of our content policies. Your team is a critical link in our enforcement processes, working closely with cross-functional teams (Policy, Global Training, Moderation, etc) to ensure our policies are enforced in a high quality and consistent manner. They provide day-to-day support in ensuring an aligned understanding of our policies across teams, and identify and channel feedback on opportunities for improvement.
• Policy Enforcement Team Leads ensure the team is trained and equipped for this critical task, and that it is able to deliver reliable support in a sustained manner.
• This role may include limited exposure to harmful or distressing content, which includes but is not limited to: bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; or murder.
• Manage a team of Policy Enforcement Specialists to provide effective policy guidance, manage the market-level rollout of policy changes, maintain up-to-date policy documentation, and ensure all tasks are completed to a high degree of quality and on time;.
• Plan and communicate daily/weekly workload to your team of Policy Enforcement Specialists and delegate duties to relevant people;.
• Train and develop team members, and monitor performance and progress;.
• Support the Head of Policy Enforcement on delivering process improvements, including through projects which develop or enhance the effectiveness with which policies are implemented globally;.
• Manage and oversee projects & initiatives to improve policy implementation and enforcement at the market level.
• Support senior leadership by providing insights, analysis, and team feedback in a timely manner;.
• Partner with XFN Teams internally to ensure Policy team support for quality and appeal processes at scale;.
• Work closely with cross-team leaders and management to provide Policy support for quality improvement efforts.
• Minimum 1 year of recent experience as Market Specialist, QA or Moderation Team leader;.
• Minimum 1 year of experience in managing multicultural teams with diverse skills/ Team Lead/coaching/Mentoring/Training;.
• Strong people management and development skills, leadership skills, with a good understanding of ByteStyle Leadership Principles;.
• In-depth knowledge of performance metrics.
• Natural communicator with great interpersonal skill and full working proficiency in English (verbal & written communication).
• Preferred Qualification.
• Strong data analysis and data visualisation skill, must-have for Lark Sheets and MS Excel and plus for SQL & R & Tableau;.
• Strong Project Management skills;.
• Preparation of monthly status/progress report for projects/tasks;.
• Proven track record of working with cross-functional partners, across different countries/time zones;.
• Strong attention to detail and ability to work independently, demonstrating good judgment, training and leadership skills;.
• Proven ability to multi-task with good time management skills;.
• Some flexibility with working hours;.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role;.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Sales, VMware, Cloud Computing

ประเภทงาน:

งานประจำ

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience.
• Cloud Presales/ Cloud Solution Sales.
• Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
• Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
• Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Demonstrate a strong understanding of cloud fundamentals and best practices for at least one of the following cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform (GCP) or other public cloud.
• Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
• Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
• Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
• Develop strategic cloud project plans that outline the migration process and highlight the long-term benefits for customers.
• Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
• Deliver impactful presentations that showcase your cloud knowledge and effectively communicate the value proposition of our cloud solutions.
• Participate in proof-of-concept (POC) development and execution.
• Stay up-to-date on the latest cloud trends and technologies to ensure you offer the most relevant solutions to our customers.
• Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
• Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
• Proven experience in architecting cloud solutions for medium to large enterprise customers.
• Ability to analyze customer environments and recommend secure cloud solutions that align with their specific business needs.
• In-depth understanding of general security practices for cloud computing.
• Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
• Working knowledge of Landing Zone design principles.
• Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
• Excellent presentation and communication skills, with the ability to tailor your message to different audiences.
• Experience in developing strategic plans and investment proposals for cloud projects is a plus.
• A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
• Cloud Service Support/ Dispatcher / Cloud Technical Support.
• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• 3+ years technical support, technical consulting experience, or information technology experience.
• Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
• Cloud Implementation (Azure Cloud engineer).
• Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
• Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
• Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
• Manage Monitoring and Troubleshooting AWS SQL (SQL VM, Manage instance, PAAS).
• Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
• Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
• Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
• Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
• Experience with Logging and log monitoring (CloudWatch and CloudTrail) both for performance, security, and compliance efforts.
• Proficiency with Infrastructure as Code (IaC), including CloudFormation and/or Terraform.
• Understanding of CI/CD on AWS platform.
• Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
• Strong understanding of Identity and Access Management (IAM), SSO Integration.
• Strong understanding of high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Network Security (Cloud).
• Reponsibilities.
• Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
• Support integration with Software-defined network and virtualization platform such as Linux KVM.
• Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
• Work with hyper scaler providers to implement network connection between cloud environments.
• Manage network information registrations such as IP network address, AS number, domain name, etc.
• Implement authentication, authorization and accounting system for network and security devices.
• Troubleshoot network and security incidents.
• Relevant network certifications such as CCNA, CCNP, CCIE.
• Relevant Information Security certification such as CISSP.
• Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
• Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.
• Experience with network monitoring and troubleshooting tools.
• Cloud Solution Review and Risk Management Specialist (Bidding Review Team).
• Facilitate and drive solution review sessionStudy and Evaluate technical requirement including TOR.
• Compare and Validate between Presale s solution and Customer requirement.
• Ensure the delivery plan with the identified timeline.
• Clarified the owner of after-sale process both Insource and Outsource.
• Consult to clarify the Project s risks with Risk Mitigation to have Risk Register Cost.
• Ensure corporate governance guideline are adhered.
• Prepare summarized report with approval on Solution Review Result and handover to EFRM.
• Note:Non-Telecom team is responsible for Cloud both Public (MS, AWS, Google, HW, Oracle) & Private, ICT (Server, IT Infra, CCTV, Wi-Fi, etc.), Security and SW development Product.
• Education: Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in enterprise solution delivery, including network infrastructure, cloud solutions, and data center technologies.
• Proven track record in bid evaluation, contract negotiation, and vendor management.
• Strong understanding of risk management principles and methodologies.
• Experience in working with diverse technical teams and stakeholders.
• Proficiency in network protocols (TCP/IP, routing, switching) and network security concepts.
• Knowledge of cloud technologies (AWS, Azure, GCP) and virtualization.

ประเภทงาน:

งานประจำ

• The Business Process Design Specialist/Manager is responsible for analyzing, designing, and improving business processes to enhance organizational efficiency, reduce costs, and improve customer satisfaction. The role involves working closely with various departments to map workflows, identify inefficiencies, and implement optimized processes aligned with the organization s strategic goals..
• Collaborate with stakeholders to gather detailed insights into current business processes.
• Develop process flow diagrams, documentation, and workflow models using industry-standard tools.
• Identify gaps, bottlenecks, and inefficiencies in existing processes.
• Propose and implement process improvements that align with business objectives.
• Drive process re-engineering initiatives to support digital transformation and operational excellence.
• Ensure alignment between business processes and technology systems.
• Work with cross-functional teams to ensure process designs meet business needs.
• Act as a liaison between business units and IT teams to ensure effective implementation of process changes.
• Define and track key performance indicators (KPIs) to measure the success of process improvements.
• Provide regular updates and reports to leadership on process optimization initiatives.
• Ensure all business processes adhere to company policies and regulatory requirements.
• Develop and maintain process documentation for training and compliance purposes.
• Provide training and guidance to employees on new and updated processes.
• Support teams in adapting to process changes..
• Bachelor s degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
• Minimum 5 years of experience in business process design, process improvement, or a related role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills to collaborate with diverse teams.
• Proficiency in process modeling and documentation tools.
• Knowledge of Lean, Six Sigma, or other process improvement methodologies.
• Familiarity with ERP systems and workflow automation tools.
• Understanding of digital transformation trends and technologies.
• Lean Six Sigma Green Belt or Black Belt.
• BPM (Business Process Management) certification is a plus.
• Project Management Professional (PMP) certification is a plus.
• Detail-oriented with a focus on efficiency and accuracy.
• Self-motivated and capable of managing multiple projects simultaneously.
• Adaptable to changing business needs and environments..
• Contact Information:-.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Finance, Contracts, Negotiation

ประเภทงาน:

งานประจำ

• Works as a member of team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions.
• With guidance from more experienced team members manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.
• Strong participation in pricing/bid preparation and the development and management of contract terms.
• Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management).
• Communicates frequently with customers to help ensure satisfaction with the company and the products.
• Co-ordinates and hosts regular/as needed program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.
• Receives and resolves customer issues and complaints. Monitors the impact on inventory of order changes.
• Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.
• Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variances.
• Knowledge/Skills/Competencies.
• In-depth knowledge of the manufacturing process, schedules and scheduling requirements, and SCM.
• In-depth knowledge of the business issues associated with manufacturing PCBs.
• In-depth knowledge of product pricing, contracts and contract negotiations.
• Thorough understanding of business risks and price make up (Value add and Materials).
• Excellent customer contact, negotiation and problem resolution skills.
• Good presentation, database management and computer skills.
• Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
• Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers.
• Ability to effectively lead and motivate a diverse group of employees to achieve high production within tight time deadlines.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Above demands are carried out within the local existing Health and Safety guidelines.
• Typical Experience.
• Three to six years of relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Excel, English

ประเภทงาน:

งานประจำ

• Hiring & Onboarding: Collect and organize data for hiring and onboarding processes, create reports, and assist with planning, materials, and follow-up for related initiatives.
• Learning, Growth & Performance: Analyze data for L&D programs, career mobility frameworks, and retention plans. Manage the Supply performance review process, ensuring progress is tracked and reports are prepared.
• Operations, Communications & Data: Handle PE operations (seating, F&B, audits, etc.) ...
• Engagement: Collect and analyze data on engagement initiatives (e.g., recognition, collaboration) and prepare reports to support improvement efforts.
• Other Projects: Support and execute additional projects that contribute to the team's success.
• Is This You?.
• Detail-Oriented & Data-Driven: You enjoy working with precision, ensuring accuracy in data collection, analysis, and reporting.
• Organized & Proactive: You thrive on organizing logistics, preparing materials, and keeping projects on track.
• Creative Problem-Solver: You're motivated by finding new ways to solve problems, improve processes, and contribute fresh ideas.
• What You'll Need to Succeed (Must Have).
• 3+ years of experience, ideally in top-tier consulting firms, global tech companies, or fast-growing startups.
• Expertise in project management.
• Proficiency in Excel and PowerPoint with strong organizational skills to manage multiple tasks simultaneously under time constraints.
• Strong interpersonal skills to interact effectively with stakeholders.
• Excellent communication skills (written and verbal in English), with the ability to clearly convey project updates to various management levels.
• A proactive, agile mindset with the ability to adapt and thrive in a fast-paced environment.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Compliance, Assembly, Purchasing, English

ประเภทงาน:

งานประจำ

• Specialist in plastic component and associated tool / mould: specifying, implementing, and qualifying the tool & manufacturing process in compliance with Schneider Performance System principles.
• Ensure the pourability and manufacturability of plastic components used in the assembly or fabricated process. Design choices based on industrial and technological capabilities to meet customers and Schneiders requirements (quality / delivery / cost).
• For new offer, ensures the manufacturability of the plastic component and tool. For ...
• Select, validate, introduce, and standardize new technologies/processes locally in plastic components domain.
• Define needs of new tool (renewal, capacity, productivity, localization) each year and review quarterly.
• Launch tools with technical and financial study then follow up according to the needs and schedule.
• Continuously monitor execution of projects,.
• Buy off tools, keep all related document and establish maintenance plan.
• Follow tool condition and perform tooling appraisal periodically with follow up actions.
• Maintain & manage tooling database via Vendor Tooling Management system.
• Support CS&Q, SCM, Production, Technical and Purchasing team for tooling aspects.
• Provide technical support to the factories.
• Ensure the robustness of our parts and tooling developed.
• Bachelor's degree in Tooling, Manufacturing, Mechanical Engineering, or related field or equivalent.
• 5 years or above experience in Molding / tooling industry in international manufacturing company.
• Tools/Molds management skills, Tooling issue solving skill, Tools/Molds structure, Stamping/Plastic/Die Casting process,.
• Material selection, Engineering drawing (ISO8015).
• Good command in Thai and English.
• Location: Bangpoo Industrial Estate, Samutprakarn, Thailand.
• Primary Location: TH-11-Samut Prakan.
• Schedule: Full-time Unposting Date: Ongoing

ทักษะ:

Data Analysis, Project Management, SQL

ประเภทงาน:

งานประจำ

• People leadership.
• Foster a positive team culture through open feedback, collaboration, recognition, and clear communication of performance expectations and CEG/ WFM objectives.
• Oversee team performance against targets, supporting specialists in overcoming obstacles, and providing guidance to facilitate problem-solving and effective decision-making.
• Upholding Agoda Value and CEG Leadership behaviours with high standard of professionalism.
• WFM Reporting & data analysis.
• Capacity Modelling: Participate in the design and implementation of capacity modelling activities and projects, focusing on enhancing the accuracy of volume forecasting and other valuable metric.
• Data management: Collaborate with internal stakeholders (Analytics, Ops, HR) on design, and manage tracking for WFM key metrics.
• Data analysis/ approach: Recommend actions for maintaining SLAs, identifying process gaps through deep dives and implementing improvements,.
• Reporting and presentation: Preparing and presenting team performance data, challenges, and opportunities.
• CollaborationCollaborate with local WFM teamProvide regular updates on team performance, traffic trends, ongoing projects, challenges, and opportunities.
• Actively participate in leadership meetings by sharing best practices, offering constructive feedback, and contributing to group improvements.
• Stay informed about company products, updates, goals, decisions, and projects to align team efforts effectively.
• Collaborate with other teams/Stakeholder:Work closely with stakeholders to understand the gaps and work towards the solution.
• Partner with GSV and Operations teams on various initiatives and projects.
• Management:Stay updated on key company, team, and departmental updates to ensure alignment with organizational priorities.
• Collaborate to deliver on CEG, divisional, and project objectives while maintaining a focus on integrity and compliance.
• Coaching and giving feedback.
• Provide constructive and creative one-on-one coaching and feedback to WFM team members to help them achieve their best performance.
• Regularly review performance with Capacity Planners and the team through performance reports, dashboards, observations, buddying sessions, and system audit reviews.
• Address underperformance effectively by utilizing the Performance Improvement Plan (PIP) process when necessary.
• COMPETENCIES REQUIRED.
• Analytical Ability & Problem Solving.
• Can visualize, articulate, conceptualize, or solve complex problems using the data available.
• Decision making ability.
• Set a course of action purposely chosen from different alternatives to achieve company objectives.
• Effective communication (Verbal and written).
• Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills.
• Flexibility and Agility.
• Can adjust behavior to new information and changing circumstances. Be open to new ways of doing things and always experiment with new methods. Works effectively in a dynamic environment.
• KPI management.
• Execute a KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Listening and influencing.
• Practice attentive and active listening. Can influence strategies that persuade key stakeholders to take action that will promote shared interests and business goals.
• Process Improvement.
• Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
• Reporting.
• Be able to confidently give a written account of business metrics, projects and team performance based on data, observations, or investigations.
• Result driven.
• Driving high standards to accomplish challenging goals. Works hard to achieve them.
• Time / workload management & prioritization.
• Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.
• Coaching.
• Support and develop team members to achieve a specific personal and professional goal by guiding and training.
• Develop and Manage team.
• Govern and coordinate the team to perform in their job. Learn the skills, potential and ambitions of the team members and define long term success.
• Operational Planning & Coordination.
• Create and execute a detailed plan with the aim to provide a clear vision on how the team, department will contribute to the achievement of the company's strategic goals.
• People training.
• Identify training needs, create, and develop trainings to help team member's specific knowledge or skill to improve performance in their current roles.
• Presentation.
• Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Team level KPI management.
• Create and execute a team KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Experience being a functional lead.
• Experience in setting functional level OKRs.
• Experience in presenting to Director-level stakeholders.
• Project Management qualifications (e.g. Prince or SixSigma).
• Experience in SQL, Python, metabase, etc.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Research, Google Ads, eCommerce, English

ประเภทงาน:

งานประจำ

• Develop and implement effective paid advertising strategies across various platforms.
• Lead a team of paid ads specialists, providing guidance and training.
• Create, manage, and optimise paid ad campaigns to maximise ROI.
• Conduct keyword research, audience targeting, and competitor analysis.
• Oversee ad copy creation, design, and landing page optimization.
• Monitor and analyse campaign performance using tools like Google Ads, Facebook Ads Manager, and third-party analytics.
• Stay up-to-date with the latest trends, algorithm changes, and best practices in paid advertising.
• Collaborate with other departments to ensure alignment with overall marketing strategies.
• Prepare and present comprehensive campaign reports to senior management.
• Ensure all advertising practices comply with platform guidelines.
• Ecommerce advertisement and development (Advantage) - e.g Shopping Ads across both Facebook & Google.
• Facebook in particular for advertisements on their market place.
• Planning the Marketing Strategy: Develop and plan marketing strategies for clients, ensuring alignment with their objectives and industry best practices.
• Analysing Data: Analyse digital marketing efforts, identify insights, and recommend next steps to update strategies, stay competitive, and achieve better results.
• Quality Control and Oversight: Conduct quality control to identify and rectify mistakes, improving campaign effectiveness and client satisfaction.
• AI Usage: Leverage AI tools and technologies to enhance paid advertising strategies, automate repetitive tasks, and gain deeper insights into data trends and performance metrics.
• Bachelor's Degree in Marketing, Business Administration, or similar.
• Minimum of 5 years of experience in paid advertising, with a proven track record of successful campaigns.
• Strong understanding of paid advertising tools and platforms (e.g., Google Ads, Facebook Ads, TikTok Ads).
• Excellent command of the English language.
• Ability to multitask and stay organised.
• Strong analytical and logical skills.
• Leadership qualities with the ability to inspire and motivate a team.
• A passion for digital marketing and staying updated with industry changes.
• Familiarity with AI tools and their applications in digital marketing.
• Salary of 50,000-80,000 baht per month (dependent on experience and qualifications).
• Annual and KPI Bonuses.
• Convenient location near Rama IX MRT.
• 5-day work week - no weekend work required.
• Staff Social Club and regular events and outings.
• Generous annual leave packages.
• Continual training and education initiatives.
• A fun, relaxed work environment with great team culture.
• So if you would like to join a young, dynamic business looking to rapidly grow and be rewarded with a genuine career path opportunity, please reply with a cover letter outlining your recent job experiences and why you think you would be suitable for this role.
• Pay: ฿50,000.00 - ฿75,000.00 per month.
• กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (Required).
• Paid Media Buyer: 5 years (Required).
• English Fluency (Required).

ประเภทงาน:

งานประจำ

• Date: 13 Jan 2025 Location: Chonburi, Sriracha (ชลบุรี), Thailand, 20230
• EXPERIENCE.
• The Endpoint Solution Specialist is a pivotal member of our IT team responsible for the design, implementation, and maintenance of endpoint solutions, ensuring the reliability, security, and optimal performance of endpoint devices across our organization. This role involves staying at the forefront of technology trends and best practices to deliver state-of-the-art endpoint solutions that meet the evolving needs of o ...
• EDUCATION.
• Bachelor's degree in a relevant field; certifications in endpoint management and security are advantageous.
• Proven experience in endpoint solution design, implementation, and support for both Windows and Mac environments, utilizing desktop management tools.
• Strong technical knowledge of endpoint hardware and software, security protocols, and best practices on both Windows and Mac platforms, with proficiency in desktop management tools.
• Excellent problem-solving and troubleshooting skills.
• Effective communication and interpersonal abilities.
• Detail-oriented with a commitment to accuracy.
• Ability to work collaboratively in a cross-functional team environment.
• Project management skills for executing endpoint-related initiatives.
• The Endpoint Solution Specialist role is integral to ensuring the reliability, security, and performance of endpoint devices within our organization, encompassing both Windows and Mac environments. This position requires a blend of technical expertise, security awareness, and a commitment to delivering superior endpoint solutions to support our business operations effectively on both platforms.
• ROLE & RESPONSIBILITY.
• Software Rollout and Patch Management: Plan and execute mass software rollouts, updates, and patches to ensure all endpoint devices are up-to-date with the latest applications and security fixes for both Windows and Mac platforms, using desktop management tools.
• Endpoint Performance Optimization: Monitor and optimize endpoint device performance on both Windows and Mac systems, identifying and addressing bottlenecks and performance issues with the assistance of desktop management tools.
• Vendor Management: Engage with technology vendors and suppliers to evaluate and select endpoint solutions for Windows and Mac environments, negotiate contracts, and manage vendor relationships effectively, including assessing the compatibility of desktop management tools.
• Technical Escalation Support: Provide technical escalation support to the IT Support team, assisting in resolving complex endpoint-related issues and guiding junior team members when needed.
• Documentation and Training: Maintain comprehensive documentation of endpoint configurations and procedures for both Windows and Mac systems, including the utilization of desktop management tools. Develop and deliver training programs for end-users on both platforms to maximize productivity and minimize disruptions.
• Endpoint Inventory Management: Oversee endpoint inventory, ensuring accurate records of hardware and software assets for both Windows and Mac systems, aided by desktop management tools. Manage hardware procurement and disposal processes.
• Continuous Improvement: Stay updated on industry trends and emerging technologies related to endpoint solutions on both Windows and Mac platforms, leveraging desktop management tools. Propose and implement enhancements to improve the reliability and efficiency of endpoint management for both environments.
• ROLE & RESPONSIBILITY.
• Endpoint Solution Design: Collaborate with stakeholders to design and architect endpoint solutions for various devices, including PCs (both Windows and Mac), notebooks, mobile devices, tablets, and printers, ensuring they align with business requirements and security standards.
• Endpoint Security: Implement robust security measures to safeguard endpoint devices against cyber threats, including malware, ransomware, and data breaches, on both Windows and Mac platforms. Regularly update and patch endpoint security software.
• Endpoint Configuration Management: Develop and maintain standardized configurations for endpoint devices across both Windows and Mac environments, ensuring consistency and compliance with organizational policies, leveraging desktop management tools.
• End-User Support: Provide technical support to end-users for endpoint-related issues on both Windows and Mac systems, troubleshoot hardware and software problems, and facilitate quick resolution.