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ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Project Management, Windows Server, UNIX
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead for Fully competent in enhancing Incident Level 1 (L1) and Incident Level 1.5 (L1.5) incident management with minimum requirement for Incident Level 2 (L2) and provide comprehensive solution to end User for Level 1 and Level 1.5.
- Supervise staff responsible for first level technical support, ensuring all incidents are properly documented, tracked and resolution occurs within client Service Level Agreement.
- Define and implement user support services strategies and plans.
- Define, deliver, and manage user support services ensuring SLA requirements are being met and an optimized user experience.
- Monitor, measure, report and review current performance of services and ensure support capacity meets stakeholder needs.
- Provide a seamless end to end user support experience across digital, analog and face to face channels.
- Manage multi dimension of complexity on IT service management, vendor management, as well as video/conference and broadcasting systems.
- Develop and enhance relationships with key stakeholders, actively managing expectations and monitoring satisfaction levels.
- Establish standard process for connecting to use IT services and service catalog for desktop computer, Mobile devices, and its software.
- Plan, direct and control all activities related to Service Management, Service Integration and Technical Operations.
- Monitors the pulse of the end user community, ensuring its needs are understood and met.
- EDUCATION.
- Bachelor s degree in computer science, Business Administration, Engineering, Engineering Management, or related fields.
- EXPERIENCE.
- Minimum 5 years in IT from End User Support, project development, project management, IT infrastructure, or strategy and planning.
- Good Technical skill: Windows operating system 7.0 onward, Windows Server, Unix, LAN I WAN I internet, IP Phone, Regulatory compliance, Security, Mobile operating systems i.e. iOS 9.3, Android, Software development life cycle, Service desk tool.
- OTHER REQUIREMENTS.
- Good Soft skill: Communication, Leadership, Problem solving, Decision making, Result oriented, and Service mind.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ศึกษา ติดตามแนวโน้มทางธุรกิจและโอกาสทางการตลาดของภูมิภาคอาเซียนอย่างต่อเนื่อง.
- วิเคราะห์และจัดทำแผนการดำเนินงานของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center) โดยสอดคล้องกับพันธกิจของบริษัทได้.
- วิเคราะห์ตลาดและแนวโน้มทางธุรกิจเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ และการจัดทำแผนงบกำไรขาดทุนของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center).
- วิเคราะห์ และออกแบบโครงการวิจัย การให้คำปรึกษา การเขียนบทความเชิงวิชาการ และการพัฒนาหลักสูตรฝึกอบรมสำหรับผู้บริหารระดับสูงให้เป็นไปตามแผนงานที่กำหนด.
- วิเคราะห์ และจัดทำข้อมูลเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ได้อย่างมีประสิทธิภาพ.
- วิเคราะห์ และจัดทำรายงาน การเขียนบทความเชิงวิชาการ การพัฒนาหลักสูตรฝึกอบรมสำหรับผู้บริหารระดับสูง เพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ได้อย่างมีประสิทธิภาพ.
- วิเคราะห์ พัฒนาปรับปรุงเนื้อหา และจัดทำผลงานนำเสนอเพื่อการสร้างความร่วมมือ และสร้างรายได้ กับทั้งหน่วยงานภายในและภายนอก ทั้งในประเทศและต่างประเทศ.
- วิเคราะห์ และให้คำปรึกษาเพื่อการพัฒนาธุรกิจกับทั้งลูกค้าบุคคล ลูกค้าระดับหน่วยงาน เครือข่ายความร่วมมือทั้งภายในประเทศและต่างประเทศ.
- ดูแลการจัดการโครงการ/กิจกรรมต่างๆ ให้เป็นไปตามแผนงาน และแผนงบประมาณของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center).
- นำเสนอผลงาน/โครงการต่างๆ ของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center) กับทั้งหน่วยงานภายในและภายนอก ทั้งในประเทศและต่างประเทศ.
- รวบรวม จัดเก็บข้อมูลเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้อย่างเป็นระบบ.
- วิเคราะห์ จัดทำแผน และพัฒนาขีดความสามารถในการปฏิบัติงานของผู้ใต้บังคับบัญชา.
- ติดต่อประสานงานสร้างเครือข่ายความร่วมมือกับทั้งลูกค้าบุคคล และหน่วยงานภาครัฐ ภาคเอกชนเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ของบริษัท.
- งานสนับสนุนต่างๆ ด้านงานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ตามที่ได้รับมอบหมาย.
- วุฒิการศึกษาปริญญาตรี - โท สาขาบริหารธุรกิจ / เศรษฐศาสตร์ / รัฐศาสตร์ หรืออื่นๆ ที่เกี่ยวข้อง.
- ประสบการณ์ 5-7 ปี ด้านการบริหาร บริหารโครงการ การพัฒนาธุรกิจ หรือด้านต่างๆ ที่เป็นประโยชน์ต่อการบริหารโครงการ.
- มีความสามารถในการใช้ภาษาอังกฤษได้ดี และหากสามารถสื่อสารภาษาอื่นๆในอาเซียน จะเป็นประโยชน์.
- มีทักษะในการสื่อสาร การเขียนบทความต่างๆ.
- สามารถประสานงานกับผู้อื่นได้อย่างมีประสิทธิภาพ มีมนุษยสัมพันธ์ที่ดี.
- สามารถการแก้ปัญหาเฉพาะหน้าได้ดี.
- มีความยืดหยุ่นในการทำงานและการเปลี่ยนแปลงต่างๆ.
- ไม่ย่อท้อต่ออุปสรรคต่างๆ ในการทำงาน.
- [email protected].
- Office of Human Capital - Thai Beverage Public Company Limited.
ทักษะ:
Social media, Multitasking, Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Overseeing and executing campaigns that involve influencers and key content creators.
- Communicating with industry professionals and influencers.
- Selecting, dealing with, and arranging meetings with influencers.
- Ensuring contract terms and conditions are met.
- Identifying client target audience preferences and building content ideation.
- Having a solid understanding of digital campaigns and social media channels.
- Building relationships with media, KOLs, and third-party agencies.
- Managing collaborations between brands and KOLs.
- Conceptualizing and managing demand-driving strategies and events.
- Constructing end-to-end full-scale KOL campaigns.
- Managing P&L on KOL-related activities and events.
- Liaising on new product launches and ensuring consistent press.
- Increasing brand awareness, buzz, and share of voice.
- Monitoring key performance metrics of KOL activities and assisting in reporting.
- Coordinating and developing good working relationships with internal and external stakeholders.
- Bachelor s degree in marketing, management, advertising, or related disciplines.
- At least 1-2 years of experience as a KOL Management Officer or similar role.
- Familiarity with digital campaigns and social media channels.
- Broad network and excellent multitasking skills.
- Good English communication skills (preferred).
- Ability to identify target audience preferences and build content.
- Experience in handling a broad range of talents, especially in the beauty.
ทักษะ:
Sales, VMware, Cloud Computing
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
- Cloud business marketing or product experience.
- Cloud Presales/ Cloud Solution Sales.
- Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
- Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
- Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
- Demonstrate a strong understanding of cloud fundamentals and best practices for at least one of the following cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform (GCP) or other public cloud.
- Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
- Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
- Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
- Develop strategic cloud project plans that outline the migration process and highlight the long-term benefits for customers.
- Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
- Deliver impactful presentations that showcase your cloud knowledge and effectively communicate the value proposition of our cloud solutions.
- Participate in proof-of-concept (POC) development and execution.
- Stay up-to-date on the latest cloud trends and technologies to ensure you offer the most relevant solutions to our customers.
- Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
- Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
- Proven experience in architecting cloud solutions for medium to large enterprise customers.
- Ability to analyze customer environments and recommend secure cloud solutions that align with their specific business needs.
- In-depth understanding of general security practices for cloud computing.
- Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
- Working knowledge of Landing Zone design principles.
- Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
- Excellent presentation and communication skills, with the ability to tailor your message to different audiences.
- Experience in developing strategic plans and investment proposals for cloud projects is a plus.
- A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
- Cloud Service Support/ Dispatcher / Cloud Technical Support.
- You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
- Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
- 3+ years technical support, technical consulting experience, or information technology experience.
- Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
- Cloud Implementation (Azure Cloud engineer).
- Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
- Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
- Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
- Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
- Manage Monitoring and Troubleshooting AWS SQL (SQL VM, Manage instance, PAAS).
- Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
- Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
- Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
- Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
- Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
- Experience with Logging and log monitoring (CloudWatch and CloudTrail) both for performance, security, and compliance efforts.
- Proficiency with Infrastructure as Code (IaC), including CloudFormation and/or Terraform.
- Understanding of CI/CD on AWS platform.
- Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
- Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
- Strong understanding of Identity and Access Management (IAM), SSO Integration.
- Strong understanding of high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
- Network Security (Cloud).
- Reponsibilities.
- Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
- Support integration with Software-defined network and virtualization platform such as Linux KVM.
- Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
- Work with hyper scaler providers to implement network connection between cloud environments.
- Manage network information registrations such as IP network address, AS number, domain name, etc.
- Implement authentication, authorization and accounting system for network and security devices.
- Troubleshoot network and security incidents.
- Relevant network certifications such as CCNA, CCNP, CCIE.
- Relevant Information Security certification such as CISSP.
- Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
- Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.
- Experience with network monitoring and troubleshooting tools.
- Cloud Solution Review and Risk Management Specialist (Bidding Review Team).
- Facilitate and drive solution review sessionStudy and Evaluate technical requirement including TOR.
- Compare and Validate between Presale s solution and Customer requirement.
- Ensure the delivery plan with the identified timeline.
- Clarified the owner of after-sale process both Insource and Outsource.
- Consult to clarify the Project s risks with Risk Mitigation to have Risk Register Cost.
- Ensure corporate governance guideline are adhered.
- Prepare summarized report with approval on Solution Review Result and handover to EFRM.
- Note:Non-Telecom team is responsible for Cloud both Public (MS, AWS, Google, HW, Oracle) & Private, ICT (Server, IT Infra, CCTV, Wi-Fi, etc.), Security and SW development Product.
- Education: Bachelor's degree in Computer Science, Engineering, or a related field.
- Minimum of 5 years of experience in enterprise solution delivery, including network infrastructure, cloud solutions, and data center technologies.
- Proven track record in bid evaluation, contract negotiation, and vendor management.
- Strong understanding of risk management principles and methodologies.
- Experience in working with diverse technical teams and stakeholders.
- Proficiency in network protocols (TCP/IP, routing, switching) and network security concepts.
- Knowledge of cloud technologies (AWS, Azure, GCP) and virtualization.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- The Business Process Design Specialist/Manager is responsible for analyzing, designing, and improving business processes to enhance organizational efficiency, reduce costs, and improve customer satisfaction. The role involves working closely with various departments to map workflows, identify inefficiencies, and implement optimized processes aligned with the organization s strategic goals..
- Collaborate with stakeholders to gather detailed insights into current business processes.
- Develop process flow diagrams, documentation, and workflow models using industry-standard tools.
- Identify gaps, bottlenecks, and inefficiencies in existing processes.
- Propose and implement process improvements that align with business objectives.
- Drive process re-engineering initiatives to support digital transformation and operational excellence.
- Ensure alignment between business processes and technology systems.
- Work with cross-functional teams to ensure process designs meet business needs.
- Act as a liaison between business units and IT teams to ensure effective implementation of process changes.
- Define and track key performance indicators (KPIs) to measure the success of process improvements.
- Provide regular updates and reports to leadership on process optimization initiatives.
- Ensure all business processes adhere to company policies and regulatory requirements.
- Develop and maintain process documentation for training and compliance purposes.
- Provide training and guidance to employees on new and updated processes.
- Support teams in adapting to process changes..
- Bachelor s degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
- Minimum 5 years of experience in business process design, process improvement, or a related role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills to collaborate with diverse teams.
- Proficiency in process modeling and documentation tools.
- Knowledge of Lean, Six Sigma, or other process improvement methodologies.
- Familiarity with ERP systems and workflow automation tools.
- Understanding of digital transformation trends and technologies.
- Lean Six Sigma Green Belt or Black Belt.
- BPM (Business Process Management) certification is a plus.
- Project Management Professional (PMP) certification is a plus.
- Detail-oriented with a focus on efficiency and accuracy.
- Self-motivated and capable of managing multiple projects simultaneously.
- Adaptable to changing business needs and environments..
- Contact Information:-.
- Office of Human Capital.
- THAI BEVERAGE PUBLIC COMPANY LIMITED.
- ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Management, Human Resources Development, Leadership Skill
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Plans, develops and implements the strategic goals of Lotus s Pet Food & Pet Us business in alignment with the organizational goals.
- Establishing procedures that promotes the efficient workflow of the Pet Us business .
- Work in partnership with related parties to drive Pet Us business. Be an active link between store operations and other parties to fix problems and issues. .
- Identifies Pet Us performance trends, opportunities for improvement, customer profiling by store, store benefits and competitor analysis .
- Support and coach Pet Us Shop Manager and team and ensure they are capable of managing workload and deliver all KPIs .
- On the job training to new hired Pet Us Shop Manager and staff .
- Develops and implements staff development training and orientation. Increase staff s efficiency by upskill, provide specialist knowledge .
- Work with HR to provide for staff recruitment. .
- Support new Pet Us shops set up and ensure that new Pet Us shops are opened within timeline. .
- Ensure that stores are comply with regulation and audit .
- Deliver great department presentation standards .
- Bachelor's Degree in related field eg. Marketing, Business Administration .
- At least 5 years working experience in retail business. Another Experience in Pet business operations is a big plus. .
- Expertise in retail store operation. .
- Strong passion in Pet business .
- Leadership Skills .
- Strong operational skills & management skills .
- Good communication & Interpersonal skills .
- Able to travel upcountry occasionally for store setup.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
ประสบการณ์:
6 ปีขึ้นไป
ทักษะ:
Finance, Contracts, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Works as a member of team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions.
- With guidance from more experienced team members manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.
- Strong participation in pricing/bid preparation and the development and management of contract terms.
- Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management).
- Communicates frequently with customers to help ensure satisfaction with the company and the products.
- Co-ordinates and hosts regular/as needed program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.
- Receives and resolves customer issues and complaints. Monitors the impact on inventory of order changes.
- Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.
- Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variances.
- Knowledge/Skills/Competencies.
- In-depth knowledge of the manufacturing process, schedules and scheduling requirements, and SCM.
- In-depth knowledge of the business issues associated with manufacturing PCBs.
- In-depth knowledge of product pricing, contracts and contract negotiations.
- Thorough understanding of business risks and price make up (Value add and Materials).
- Excellent customer contact, negotiation and problem resolution skills.
- Good presentation, database management and computer skills.
- Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
- Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers.
- Ability to effectively lead and motivate a diverse group of employees to achieve high production within tight time deadlines.
- Physical Demands.
- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
- Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- Above demands are carried out within the local existing Health and Safety guidelines.
- Typical Experience.
- Three to six years of relevant experience.
- Typical Education.
- Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
- Educational Requirements may vary by Geography.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Research, ISO 27001, Enthusiastic, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Collect and analyze threat intelligence reports covering new threats, vulnerabilities, products.
- Conduct technical and operational threat intelligence research, both independently and as part of a wider team.
- Identify emerging threats, techniques and trends, the means of protecting or defending against them, and articulate these in a range of report formats to relevant stakeholders.
- Conduct deep-level analysis of malware, including how it is developed, functions, and employed.
- Support the Consulting and Managed CTI teams, Vulnerability Management, Incident Response and CSOC team with up-to-date technical intelligence, detection logic and situational awareness on current and emerging threats.
- Support Cybersecurity Posture Management to guarantee that a good cybersecurity posture is consistently maintained at an acceptable level. Liaison with external audit, internal audit, financial crime and associated consultants, and the group firm.
- Assist technology security team leaders/others in responding to cybersecurity incidents that have an impact on cybersecurity posture, in order to guarantee quick reaction, tracking, and proper maintenance.
- Assist in R&D and innovation on cybersecurity technology and approaches for continuous cybersecurity uplift.
- Qualifications Bachelor s or Master degree in computer science, Computer Engineering, Information Technology, or related field.
- At least 5 years of experience in Information Security or a related field.
- Knowledge of security technology e.g. WAF, SIEM, EDR, IAM, CSOC and Vulnerability Management.
- Experience in cloud cybersecurity technologies and services.
- Exposure to malware reverse engineering, network intrusion analysis, host intrusion analysis, log analysis, vulnerability research or digital forensics is preferred.
- Strong understanding of industry best practices and standards, including ISO 27001, NIST, and CIS is preferred.
- Relevant certifications such as CISSP, CISM, or CISA are a plus.
- Excellent communication and problem-analytical skills, with the ability to communicate complex security issues to non-technical stakeholders.
- Effective English for verbal, written communication.
- Enthusiastic, thriving, good interpersonal skills.
- We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Compliance, Legal, Risk Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop data security policy review, data security policy exceptions, and control risk mitigation processes.
- Define the security controls for access management lifecycle (i.e., requirement for creation, deletion, transfer and review).
- Operate:Advice on technology relating to Data Privacy and Protection (i.e., PDPA) related security controls implementation.
- Drive and support data security controls such as Data Loss Prevention (DLP), Data Masking, Data Encryption capabilities to protect sensitive data.
- Drive compliance (or collaborate with compliance team) to organization security policies, standards, metrics, and legal requirements.
- Communicate and enforce security policies, rules, and standards.
- Conduct impact assessment of data initiatives from a security point of view.
- Ensure the cryptographic keys and related components are safety and protection of confidential information.
- Resolve data security audit and risk findings.
- Review and develop security controls to current access controls policies and procedures.
- Provide requirements for create and manage roles, access rights (includes privileged access), authentication and identity within the environment.
- Conduct periodic review of user access.
- Review, approve and monitor the usage of privileged access.
- EDUCATION.
- Bachelor s degree in computer science, Information Systems, or equivalent education or work experience.
- EXPERIENCE.
- Work experience in privacy, compliance, information security, auditing or a related field may also be an accepted alternative, according to Cybersecurity.
- Minimum 3 years of experience in and strong knowledge of privacy, data, operational risk management, information security, or related areas in IT.
- OTHER REQUIREMENTS.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Enthusiastic, SQL, Excel, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Track and monitor HR announcement to ensure all new hires are granted approved access rights of Agoda's systems including Active directory and user's mailboxes.
- Track and monitor HR announcement to ensure all access rights are removed once an employee leaves the company.
- Provide support and troubleshooting for requests received via ServiceDesk and ensure all requests are completed within the agreed SLA.
- User management. Handling user account creation and deletion, password change.
- Responsible for providing/removing access to shared folders.
- Managing Distribution Lists on Active Directory and Share Point.
- Responsible for resolving day-to-day issues as assigned to the GSD Operations team.
- Responsible for completing multiple projects on time and that they meet the given KPIs.
- Ability to make quick decisions, implement standards and best practices to improve the support processes.
- Fluent in Thai and English.
- Enthusiastic team player.
- Bachelor's degree in information technology, Computer Science or related field.
- Minimum 2 years' experience in IT Helpdesk, Operations support.
- Solid knowledge of SQL Database Server, Query Command are preferable.
- Good knowledge of Okta admin would be advantage.
- Good knowledge of Active directory management tools, Exchange and Share Point.
- Good knowledge of Azure AD, Exchange online or Microsoft Office 365.
- Customer Service minded, all the way.
- Great communication and interpersonal skills; a good sense of humor is always a plus.
- Organization and time management skills, analytical skills, attention to detail and accuracy.
- Must demonstrate ownership and be both proactive and reactive.
- Computer proficiency in MS Office especially MS Excel is a plus.
- Hybrid Working Model.
- WFH Set Up Allowance.
- 30 Days of Remote Working from anywhere globally every year.
- Employee discount for accommodation globally.
- Global team of 90+ nationalities.
- 40+ offices and 25+ countries.
- Annual CSR / Volunteer Time off.
- Benevity Subscription for employee donations.
- Volunteering opportunities globally.
- Free Headspace subscription.
- Free Odilo & Udemy subscriptions.
- Access to Employee Assistance Program (third party for personal and workplace support).
- Enhanced Parental Leave.
- Life, TPD & Accident Insurance.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Compliance, Research, Automation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Maintain an accurate inventory of all software licenses for both servers and client devices.
- Regularly audit and reconcile license usage against inventory to ensure compliance.
- Analyze current license management processes and identify areas for improvement.
- Develop and implement standardized procedures for license acquisition, renewal, and decommissioning.
- Research, recommend, and implement automation tools to enhance license tracking and reporting.
- Create dashboards and reports for stakeholders to monitor license usage and compliance.
- Work closely with IT, procurement, and compliance teams to ensure alignment on licensing policies and practices.
- Train staff on best practices for license management and usage.
- Ensure compliance with vendor licensing agreements and internal policies.
- Prepare regular reports on license usage and compliance status for senior management.
- Liaise with software vendors for licensing inquiries, renewals, and audits.
- Negotiate terms and conditions with vendors to optimize licensing costs.
- Qualifications Bachelor s degree in Information Technology, Computer Science, or a related field.
- Relevant certifications in IT asset management or software licensing (e.g., ITIL, SAM, or similar) are a plus.
- Minimum of 5 years of experience in IT asset management or software licensing, preferably in a large organization or financial institution.
- Demonstrated experience with license management tools and software inventory solutions.
- Strong understanding of software licensing models and compliance requirements.
- Proven track record in process improvement and automation in IT operations.
- Excellent analytical skills with the ability to interpret data and generate actionable insights.
- Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
- We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
ทักษะ:
SAP, Excel, Problem Solving
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Coordinate and initiate customer and employee master data changes for sales including processing of data.
- Support the implementation of organizational realignments for master data and administrative processes.
- Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
- Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
- Identify and implement master data simplification opportunities.
- What you will bring.
- Experience in customer service, logistics or sales support.
- Basic knowledge of sales systems and tools (including SAP and MS Excel).
- Solid communication and problem solving skills.
- Ability to handle and resolve multiple queries, respond quickly and maintain composure.
- More about this role.
- No Relocation support available Business Unit Summary.
- Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
- Job Type.
- Temporary (Fixed Term) Sales Operations SalesJob Details.
- Title.
- Distributor Productivity & Performance Specialist.
- Function.
- Sales.
- Date.
- 12/17/2024.
- Job ID.
- R-124677.
- Work Schedule.
- Full time.
- Job Type.
- Temporary.
- Bangkok, Thailand
ทักษะ:
Digital Marketing, Industry trends, YouTube
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- You will work with high-profile, recognized client sites, where a small change can make a big impact.
- As part of a high-performance team, who have years of experience in successfully delivering SEO various regions of the world, you have the opportunity to further increase your knowledge while also being a key player in how we continue to grow.
- We are in a period of strong growth, which means that there is support for development of new products and services. If you have an entrepreneurial spirit, now is the t ...
- Measures of success -.
- Take ownership of existing projects and clients.
- Gain understanding of existing processes and tools to ensure successful deliver of client work.
- Develop relationships with key stakeholders within assigned Agency.
- Train and further develop existing team members on advanced SEO strategy development.
- Deliver growth in Agency revenue towards meeting targets.
- Build upon and improve efficiencies in developing client deliverables.
- Train and further develop existing team members on advanced SEO strategy development.
- Client retention and growth of Agency to meet and exceed revenue targets.
- Fully managing all assigned clients requiring only high level oversight from Director on client s day-to-day activities.
- Train and further develop existing team members on advanced SEO strategy development.
- Client service.
- Ensure high level of service are delivered from all SEO projects team member working on.
- Ensuring all projects are delivered to a professional standard and in line with the agreed timings.
- Strategy.
- Supporting the development of the optimal owned media strategy and owned media activation for clients based on their budgets, target audience and KPIs.
- Ensure owned media planning approach consider multiple platforms like web, social, apps and marketplaces.
- Providing analysis, audit and plan using a combination of resources include search, social, content, audience auditing tool.
- Providing on-page and off-page (content marketing) strategy and coordination with team to deliver best-in-class SEO projects.
- Planning and Performance.
- Provide project planning timeframe and response to client briefs.
- Regular monitor content on the client s site and as well as content marketing plan delivery.
- Supporting the development of client target and ensuring content marketing implementation achieves the KPIs set out at the campaign planning stage.
- Team Management.
- Line-management of all individuals within team including making sure timesheets are complete, signing off holiday, illness and conducting appraisals and objective setting.
- Study and find new insights in an ever evolving digital marketing.
- Coaching, training, progression and personal development of all team members.
- Running regular status meeting with agencies teams to ensure campaign activity is progressing as planned and that there is appropriate communication to the client from across the account team.
- Relationship.
- Respected business-led relationship with direct team members, ability to both professionally nature and critique team members.
- Strong collaborative relationship with lead members of both Business team, client s web development.
- Working relationship with business planning team as and when appropriate, in order to understand paid content marketing plan and execution.
- Working relationship with peers within [m]PLATFORM Services who manage other channel disciplines (Paid Search, Paid Social, Display and E-commerce).
- Friendly, professional relationship with all clients.
- Collaborative relationship with third-party agencies.
- Positive relationships with suppliers and creation of new initiative to continue service expansion.
- Have a habit to catch up SEO industry trends, movement and ecosystem changes which may related to SEO campaign performance.
- Must be keen in learning other search engine mechanics such as, Youtube Search, Ecommerce Search and internal website search algorithm.
- Have abilities to use and utilize SEO tools including Google Search Consoles, Google Webmaster tool, Google keyword planner, Ahrefs, DeepCrawl, MOZ, SerpBoo Etc.
- Deep familiarity with the core strategies used for SEO, in particular technical optimization, as well as keyword research, content, linking, digital asset optimization etc.
- Ability to work face-to-face with client teams is essential.
- Web analytics experience is essential. Advanced configuration and analysis experience/certifications are desirable.
- Web Development Skills - HTML, CSS, JavaScript and server-side scripting languages.
- Understanding of common web server technologies, and popular content management systems, their limitations and how to work within these to achieve SEO requirements.
- About mPlatform.
- m]PLATFORM is an advanced technology suite of flexible media planning applications, data analytics and digital services. The platform will improve advertisers ability to use audience defining insights from hundreds of data sources to find and communicate with their consumers across all media. [m]PLATFORM makes it possible for media planners at GroupM agencies to use the most detailed consumer data to achieve results for their clients. It is supported by a team of data scientists, technologists and digital practitioners from across GroupM specialist companies and Xaxis. [m]PLATFORM unifies data analytics and digital services including search, social, mobile, digital ad operations and programmatic into one team delivering a completely open and fully transparent data and technology architecture.
- For more information, visit https://www.groupm.com/tags/mplatform About Thailand.
- In a population of 66 million people, Thailand s mobile penetration is at a whopping 137% with smart phone penetration at 61%. Digital spend has grown 18% year-on-year since 2016 and most people are now accessing the internet via mobile devices. Bangkok is one of the top Facebook cities in the world and Thailand ranks high in time spend viewing YouTube.
- The audience fragmentation, following years of a virtual FTA TV duopoly, is creating huge trading and content opportunities. Thailand is one of the fastest-growing media and marketing communication markets in the region. Those looking for a rewarding and dynamic career in media have no better place to be than Thailand.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Research, Google Analytics, Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and implement effective SEO strategies to improve organic search rankings and drive traffic.
- Lead a team of SEO specialists and content creators, providing guidance and training.
- Conduct keyword research and competitor analysis to identify opportunities.
- Optimise website content, meta tags, and other on-page elements.
- Oversee the creation of high-quality, SEO-friendly content.
- Monitor and analyse SEO performance using tools like Google Analytics, Search Console, and third-party SEO tools.
- Stay up-to-date with the latest SEO trends, algorithm changes, and best practices.
- Manage link-building campaigns to enhance website authority.
- Collaborate with other departments to align SEO efforts with overall marketing strategies.
- Prepare and present comprehensive SEO reports to senior management.
- Ensure all SEO practices comply with search engine guidelines.
- Problem Solving SEO technical difficulties, and Google algorithm changes.
- Planning the Marketing Strategy: Develop and plan marketing strategies for clients, ensuring alignment with their objectives and industry best practices.
- Analysing Data: Analyse digital marketing efforts, identify insights, and recommend next steps to update strategies, stay competitive, and achieve better results.
- Quality Control and Oversight: Conduct quality control to identify and rectify mistakes, improving campaign effectiveness and client satisfaction.
- AI Usage: Leverage AI tools and technologies to enhance SEO strategies, automate repetitive tasks, and gain deeper insights into data trends and performance metrics.
- Bachelor's Degree in Marketing, Business Administration, or similar.
- Minimum of 5 years of experience in SEO, with a proven track record of successful campaigns.
- Strong understanding of SEO tools and software (e.g., Google Analytics, SEMrush, Ahrefs, Google Trends).
- Excellent command of the English language.
- Ability to multitask and stay organised.
- Strong analytical and logical skills.
- Leadership qualities with the ability to inspire and motivate a team.
- A passion for digital marketing and staying updated with industry changes.
- Familiarity with AI tools and their applications in digital marketing.
- Salary of 50,000-80,000 baht per month (dependent on experience and qualifications).
- Annual and KPI Bonuses.
- Convenient location near Rama IX MRT.
- 5-day work week - no weekend work required.
- Staff Social Club and regular events and outings.
- Generous annual leave packages.
- Continual training and education initiatives.
- A fun, relaxed work environment with great team culture.
- So if you would like to join a young, dynamic business looking to rapidly grow and be rewarded with a genuine career path opportunity, please reply with a cover letter outlining your recent job experiences and why you think you would be suitable for this role.
- Pay: ฿40,000.00 - ฿80,000.00 per month.
- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (Required).
- SEO: 5 years (Required).
- English Fluency (Required).
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Research, Google Ads, eCommerce, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and implement effective paid advertising strategies across various platforms.
- Lead a team of paid ads specialists, providing guidance and training.
- Create, manage, and optimise paid ad campaigns to maximise ROI.
- Conduct keyword research, audience targeting, and competitor analysis.
- Oversee ad copy creation, design, and landing page optimization.
- Monitor and analyse campaign performance using tools like Google Ads, Facebook Ads Manager, and third-party analytics.
- Stay up-to-date with the latest trends, algorithm changes, and best practices in paid advertising.
- Collaborate with other departments to ensure alignment with overall marketing strategies.
- Prepare and present comprehensive campaign reports to senior management.
- Ensure all advertising practices comply with platform guidelines.
- Ecommerce advertisement and development (Advantage) - e.g Shopping Ads across both Facebook & Google.
- Facebook in particular for advertisements on their market place.
- Planning the Marketing Strategy: Develop and plan marketing strategies for clients, ensuring alignment with their objectives and industry best practices.
- Analysing Data: Analyse digital marketing efforts, identify insights, and recommend next steps to update strategies, stay competitive, and achieve better results.
- Quality Control and Oversight: Conduct quality control to identify and rectify mistakes, improving campaign effectiveness and client satisfaction.
- AI Usage: Leverage AI tools and technologies to enhance paid advertising strategies, automate repetitive tasks, and gain deeper insights into data trends and performance metrics.
- Bachelor's Degree in Marketing, Business Administration, or similar.
- Minimum of 5 years of experience in paid advertising, with a proven track record of successful campaigns.
- Strong understanding of paid advertising tools and platforms (e.g., Google Ads, Facebook Ads, TikTok Ads).
- Excellent command of the English language.
- Ability to multitask and stay organised.
- Strong analytical and logical skills.
- Leadership qualities with the ability to inspire and motivate a team.
- A passion for digital marketing and staying updated with industry changes.
- Familiarity with AI tools and their applications in digital marketing.
- Salary of 50,000-80,000 baht per month (dependent on experience and qualifications).
- Annual and KPI Bonuses.
- Convenient location near Rama IX MRT.
- 5-day work week - no weekend work required.
- Staff Social Club and regular events and outings.
- Generous annual leave packages.
- Continual training and education initiatives.
- A fun, relaxed work environment with great team culture.
- So if you would like to join a young, dynamic business looking to rapidly grow and be rewarded with a genuine career path opportunity, please reply with a cover letter outlining your recent job experiences and why you think you would be suitable for this role.
- Pay: ฿50,000.00 - ฿75,000.00 per month.
- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (Required).
- Paid Media Buyer: 5 years (Required).
- English Fluency (Required).
ทักษะ:
Contracts, Internal Audit, Sales, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Order Management: Process, track, and fulfill customer orders throughout the entire order lifecycle, ensuring customer satisfaction.
- Coordination with supply chain, planning & logistics teams to answer customer enquiries, and provide on time delivery.
- Contract management to ensure smooth operations in line with contracts (prices, payment terms and deliveries, etc.).
- Operation excellence: Conduct internal Audit on Sales Operations processes, develop, and implement new customer service policies and procedures across all affiliates.
- Ensure adherence to processes, especially with IT systems (ERP/CRM).
- Work on continuous improvement to streamline processes.
- Analyze recurring problems and implement solutions to prevent future issues.
- Customer Experience Enhancement: Initiate and lead initiatives aimed at improving the overall customer experience.
- Identify customer pain points to propose improvements.
- Team Management: Supervise and lead a team of customer service executives.
- Monitor performance metrics and ensure team adherence to service standards.
- Performance Analysis and Reporting: Monitor and analyze sales performance indicators (Sales vs Forecast & Budget).
- Track and analyze customer service metrics (Customer Service Level, Lead Time, Customer Satisfaction, resolution time).
- Forecast: Review update and monitor sales forecasts.
- Update demand forecast to supply chain and track demand variation.
- Competencies: General Customer-centric approach.
- Excellent English skills.
- Excellent communication skills.
- Teamwork and motivational skills.
- Exposure to international environment required.
- Functional In-depth understanding of sales principles and customer service practices.
- Proficiency with MS Office Suite, particularly MS Excel. Power BI is a plus.
- Proven work experience as a Sales support specialist is a plus.
- Hands-on experience with ERP and CRM systems is a plus.
- Qualifications: Bachelor s or Master's degree in Business field.
- 5-10 years of experiences in business operations.
- Excellent Command of spoken & written English.
- Excellent computer skills (Microsoft - Excel & Words).
- Good analytical and problem-solving skills.
ทักษะ:
Tableau, Salesforce, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Performance management of the team and individual and regional targets across key business objectives.
- Assist and coach SPA Specialists in dedicated team and support development of frontline teams to develop their individual & strategic market action plans for the year. Support team/colleagues market visits and overall high-level negotiations as required.
- Hold regular team meetings to review performance to plans / targets and provide sour ...
- Share Regional/ Global information, communications with the team to ensure clarity and transparency of purpose at all times.
- Provide opportunities for team members to learn and share with each other their wins, losses & market intelligence in order to learn from each other.
- Set and manage succession plans for key positions in the team both internally and externally.
- Hold regular individual 1-2-1 meetings with team members and provide regular, ongoing feedback, coaching and support to guide and assist with the achievement of their plans & targets.
- Optimise budget and deployment to maximise profitable returns from the region.
- Provide support with individual's personal development needs to assist them to grow their skills, abilities, and competencies.
- Accountability 2 Strategic Business Development 20% Partner closely with Regional Director and Head office SPA team to strategic plan and execute initiative to grow SPA performance.
- Developing a clear plan to drive and effectively implement new strategic partnership programs across all key destinations, demanded products and growth opportunities.
- Launch new HBX products in market and support teams to develop ecosystem value proposition specifically FFE and joint Roiback SPA partnerships.
- Champion the use of the available tools (Mitra, Maxi-rooms, Tableau, Salesforce (SRM), Accelerate) to assist in thinking and acting strategically to drive commercial outcomes.
- Ensure training and support is provided on all soft skills and available business intelligence tools to wider teams.
- Align the work of the team with the work of the local sales teams in line with company integration plans.
- Successfully lead the unification and integrations plans for HBX Group during the coming 12 months.
- Accountability 3 Account Management 15% Participate and attend industry events; key hotelier events & meetings that require Area leadership representation to raise the status of the HBX brand in the region.
- Manage key chain stake holder relationships with top 20% of hotels driving 85% of our business.
- Hold quarterly supplier market workshops promoting our business and driving supplier engagement across the destination.
- Develop deep internal stakeholder relationship to effectively leverage support of broader organization.
- Skills Proven ability to lead and mentor a team towards successful outcomes.
- 5 years or more in a senior sourcing role within APAC.
- Exceptional ability to lead and succeed in high level negotiations.
- Experienced leader with proven ability to deliver results in a fast-paced environment.
- Proven ability to build high performing, high achieving teams.
- Proven ability to build strong internal and external relationships with individuals and partners using an open and consultative approach.
- Highly developed communication (both verbal and written) and presentation skills.
- Ability to demonstrate & teach others a partnership approach to negotiation and sales.
- IT proficiency including good working knowledge of Microsoft Office (with particular focus on manipulating data via Excel pivot) and Internet technologies.
- Solid experience and commercial knowledge of the travel & hospitality industries, key competitors, industry issues and related technology.
- Understanding of hotel revenue management and pricing.
- Knowledge in dynamic pricing and channel manager connectivity.
- Experience in working with 3rd party suppliers.
- You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
- As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
ทักษะ:
Business Development, Negotiation, Teamwork, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Identify and target new potential and strategic partners.
- Build and tailor the right value proposition and product offering according to each partner needs.
- Work very closely with the Acquisition team to set-up the partner in our system and ensure effective and efficient conversion.
- Sign differentiation with existing partners Identify and target partners where there is potential business uplift via differentiated conditions tailored to each partner with a joint-value approach.
- Prioritize the hotels by the uplift potential value and work closely with commodity owner to align the approach externally.
- Understand the market landscape and trends to be able to present the right value proposition to the partner.
- Deep understanding of the SPA model (strategic partnership agreement) to be targeted as the ultimate differentiation.
- Negotiate differentiated conditions to ensure competitive advantages with key partners (Exclusive conditions, tailor contracting for key customers, SPA or SVC agreements, etc).
- Strategy implementation and delivery Implement and deploy the strategic plans agreed with the Regional Account developer Manager and aigned with the overall organizational goals and objectives.
- Work on strategic account planning by prioritising the right partner interactions at the right time.
- Deep understanding on customer needs, analyze competitor landscape and offerings as well as demand and potential conversion.
- Support the Ecosystem integration by tailoring the product offering to each partner's needs (Roiback, MKT products, Data, Insurance, etc).
- Product optimization via growth plans Understand the pipeline s potential and identify the key elements to improve the overall contracting quality that will drive the increase in conversion rate and materialize the hotel s or cluster's potential.
- Develop joint-plans with partners for long-term relationships.
- Identify key opportunities aligned with the partner s strategy to ensure growth (markets, lead times, volume growth in certain customer segments, etc).
- Collaboration Work very closely with the commodity, acquisition and differentiation teams towards mutual goals and objectives.
- Work closely with both teams on the transition of hotels and clusters to be moved to differentiated (strategic acquisitions, SPAs, etc)+.
- Work closely with the Direct channel specialists team to accelerate the Ecosystem deployment and new deals acquisition.
- Maintain close relationship with other account developer specialist to foster collaboration and best practice sharing.
- Work closely with other departments to ensure smooth operation (marketing, operations, commercial enablement hub, SPA specialists, commercial optimisation, competitiveness, etc).
- Tools & Processes adoption Ensure the usage and adoption levels of the company tools or processes agreed with team leader.
- Active participation in the usage of any new tool and process implemented as well as providing constructive feedback towards its constant improvement.
- Ensure continuity of the usage and adoption of tools and processes aligned with the company objectives.
- Collaborate with the decision on standarization across the region to ensure consistency and efficiency.
- Seemless transition Ensuring smooth transition when transferring a product to the diffeerntiated teams.
- Avoid business disruptions in the promise delivery to maintian customer trust and satisfaction.
- Effective communication between initial team within commodity and the differentiated team to transfer all relevant knowledge, insights, contacts and any necessary documentation.
- Identify and mitigate any potential risk associated to the transition.
- External relationships Develop and maintain relationships with external stakeholders, including customers and hotel partners.
- Support and set an example in front of the teams on a hotel consultative selling approach towards our key partners.
- Direct involvement in the negotiations, optimisation and acquisition with key strategic accounts in their region.
- Represent the company at industry events, conferences and trade shows.
- Requirements Capabilities: Market Expertise and Relationship Building: Demonstrate a deep understanding of the hotel landscape, build strong partnerships, and tailor solutions to meet individual hotel needs.
- Commercial Acumen and Negotiation Mastery: Master the negotiation process, structure optimal commercial agreements, and optimize the use of HBX' tools to drive business growth and profitability.
- Business Development and Planning: Identify new business opportunities, develop comprehensive business plans, and prioritize initiatives based on business fundamentals.
- Data-driven decision-making: Leverage data and insights to inform decision-making, optimize performance, and identify areas for improvement.
- Product and Revenue Management Expertise: Possess a deep understanding of Hotelbeds' product portfolio and hotel revenue management principles to optimize pricing and inventory strategies.
- Teamwork and Collaboration: Collaborate effectively with internal and external stakeholders, sharing knowledge and aligning efforts to achieve common goals.
- Agility and Adaptability: Demonstrate the ability to thrive in a dynamic environment, embrace change, and think creatively to overcome challenges.
- Experience: Previous experience in commercial roles with direct contact with clients.
- Previous experience in contracting and negotiation with customers.
- Excellent in English spoken and written.
- Account planning.
- Account Growth Plans.
- Qualifications Bachelor's or master s degree in business administration, Tourism Management or similar.
- Proficient level of English and any additional language would be a plus.
- You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
- As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
SAP, Finance, Excel, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Maintain and execute the order book according to the customer s expectations, ensuring the timely delivery of campaigns and launches.
- Oversee stock availability and order fulfillment for daily business operations, including allocation, phasing and redating.
- Monitor order book accuracy and cleansing as required, coordinating closely with the sales operations team.
- Availability (COTA/COTIF)Track and prioritize seasonal orders in cooperation with PSI and Inbound team.
- Responsible for COTA/OTIF reporting, understanding variance causes and identifying improvement actions.
- Produce order book-related reports to ensure transparency for on-time delivery projections.
- Establish and track Hard Launch processes, identifying critical supply chain constraints and actions to address them.
- RFC ManagementManage RFC updates, gap analysis, and action planning to meet targets.
- AllocationMaintain and update outbound lead times and calendar quarterly to ensure accurate delivery plans and calculations.
- Allocate stock to orders using SAP and other control systems, through overnight batch runs and ad hoc requests.
- Delivery Note (DN) ManagementCollaborate with channels to manage DN creation and execution, ensuring goods delivery adheres to service level agreements.
- Inventory ManagementManage DC inbound capacity with the Inbound team, aligning priorities across functions.
- Oversee inventory activities such as virtual stock transfers and physical inventory movements in SAP.
- Monitor inventory levels, stock aging, and conduct inventory analysis, providing projections for stock levels versus warehouse capacity.
- Present inventory status reports for the monthly EM performance review.
- Optimize demand-supply dynamics and financial-inventory targets, ensuring efficiency and profitability.
- Manage stock category movement to optimize inventory for sales.
- Monitor and manage QI/blocked stock status and value.
- Project or othersParticipation in SAP workshops/upgrades and go-lives in regression testing within the Order Fulfilment area when required.
- Key Relationships:Customer Service/Wholesale.
- DTC.
- EM SCM.
- PSI.
- Brand.
- Master Data.
- Marketing Operations.
- Demand Planning.
- Finance.
- Knowledge Skills and Abilities:Advanced Excel, PowerPoint.
- SAP Knowledge.
- Power BI.
- Analytical and process thinking.
- Proactive, energetic, warm and enthusiastic.
- Fluent in English (written and oral); excellent communication skills.
- Requisite Education and Experience / Minimum QualificationsUniversity degree or equivalent education required.
- Minimum of 2 years of work experience, preferably in Supply Chain Management.
- AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
- COURAGE: Speak up when you see an opportunity; step up when you see a need.
- OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
- INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
- TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
- INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
- RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
- ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. JOB TITLE: Senior Specialist, Order Book Fulfillment BRAND: LOCATION: Bangkok TEAM: Supply Chain & Sourcing STATE: COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 520497 DATE: Dec 10, 2024
ประสบการณ์:
4 ปีขึ้นไป
ทักษะ:
Quality Assurance, Assurance, Industry trends
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Customer Obsession, matching customer needs with appropriate Microsoft resources and repeatable IP, e.g., by giving the customer confidence that we can help them achieve their desired business outcomes, including readying them for AI at scale, using Value Based Delivery.
- Understanding the critical levers that impact achievement of targets/ business objectives and planning ahead to overcome any associated constraints or risks.
- Continuously building their capabilities to meet MS/Customer priorities and personal ...
- Becoming your customers AI Ready transformation consultant by upskilling in workloads/scenarios that ready them to innovate with AI at scale. Use this knowledge at every opportunity to support customers in their AI journey.
- Understanding the focus areas for your role & team.
- Customer CentricityGathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps architecture and digital transformation solutions to customer/partner business outcomes. Acts as the voice of the customer (VOC)/partner by driving new feedback, insights, and resources across internal teams to add and prioritize. Represents the customer/partner to internal teams (e.g., Engineering) to shape products and services by providing insights across the territory. Advocates for the customer/partner at all opportunities and shares customer success stories with the wider internal team.
- Develops and expands existing impactful relationships with customer and partner architects and technical specialists, technical decision makers (TDMs), and business stakeholders. Receives and synthesizes data about customer/partner business and technical requirements, addresses them with technical architecture(s), and demonstrates and proves those solutions' capability and value through design collaboration sessions with the customer/partner. Contributes to and understands how work aligns with customer success plan and meets customer/partner needs by partnering with the appropriate internal teams and resources to deliver customer outcomes. Supports customer/partner skilling and addressing identified capability gaps (e.g., skills, capacities) by delivering as a trusted technical advisor to ensure customer readiness by facilitating technical discussions and adoption of technical best practices (e.g., architecture, well-architectured principles, required technical skills and roles) and enabling operational health and cloud readiness. Assesses and transfers knowledge to close customer/partner capability skill gaps, taking action through peers as appropriate. May identify and recommend most qualified partners to meet customer project needs.
- Guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Supports definition of customer/partner conditions of success. Anticipates customer/partner dissatisfaction and unmet needs and executes strategies to improve experience, value realization, and acceleration of customer transformation.
- Actively listens and respectfully challenges customers/partners when going in the wrong direction, presents insights and alternatives, and takes action appropriately.
- Business Impact Identifies and anticipates issues and advises customers/partners to operate and optimize performance in accordance with Microsoft best practices. Adapts methodology and applies governance to identify, communicate, and minimize business and technical risks. Adheres to quality assurance standards and calculates risks while ensuring excellence in the design and/or delivery of solutions. Leverages standard tools to ensure accurate opportunity and milestone execution and pipeline hygiene.
- Drives customer/partner relationships to anticipate, identify, escalate, and work to resolve technical blockers to accelerate consumption and solution implementations (e.g., by application of technical capabilities). Routes non-technical issues for removal by the appropriate party. Applies broad business and technical knowledge across various architecture or other Microsoft solutions to meet business and information technology (IT) requirements and resolve identified technical constraints. Shapes and enhances customers' requirements.
- Proactively uses knowledge of the offerings, practices, products, services, solutions, and value propositions of Microsoft and its competitors in customer/partner conversations to identify and/or guide and support partners in developing growth opportunities based on knowledge of customer/partner needs. Contributes to increase in consumption and aligns with Customer Success Account Management or other Account Team members on customer/partner priorities to drive growth in consumption via cost optimization, operational excellence performance efficiency, and security. Drives architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer/partner usage and consumption. Ensures that the customer/partner's application has as few points of failure as possible. Consults and provides thought leadership for technical solution clarity, design, development, and deployment (including with and through partner technical stakeholders) and supports the customer/partner throughout implementation to achieve value outcomes and Microsoft's Customer Promise.Understands industry trends and the competitor's architecture solutions and identifies Microsoft's strengths over competitive solutions to drive conversations with customers/partners and convince them of solution.
- Technical Leadership Proactively develops technical and professional learning and development plan in alignment with and support from their manager. Role models effective technical readiness. Acts as a mentor and role model to less experienced colleagues to educate them on technical and non-technical concepts. Participates in development opportunities (e.g., Ready, Build, Ignite).
- Shares ideas, insights, and strategic technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participates in external technical community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team. May obtain management support for assembling and leading a local virtual team.
- Generates new ideas for changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers/partners. Drives opportunities for IP reuse, best practice sharing, and consumption acceleration. Proactively identifies gaps through delivery and communicating those gaps to others (e.g., Leadership, managed intellectual property [MIP], Design, and Governance). Applies subject matter expertise to develop new IP that fills identified gaps.
- Specialty Responsibilities Understands solution area-specific market opportunities (e.g., competitor insights) and collaborates with Global Partner Solutions (GPS) business stakeholders to lead and execute initiatives to translate opportunities into actions. Proactively guides and supports partners in developing repeatable offerings, practices, products, and solutions. Advises the partner throughout initial strategic customer implementations.*.
- Identifies and prioritizes several opportunities that align with revenue goals, and orchestrates growth of solution utilization pipeline with partners. Provides assistance with partner and sales teams to bring clarity to specific opportuniites through proof of concept and technical pre-sales support.*.
- Required/Minimum Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
- Additional or Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting.
- OR equivalent experience.
- 4+ years experience working in a customer-facing role.
- 4+ years experience working on technical projects.
- Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
- MCAPSRegionsASEAN Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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