เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Windows Server, UNIX

ประเภทงาน:

งานประจำ

• Lead for Fully competent in enhancing Incident Level 1 (L1) and Incident Level 1.5 (L1.5) incident management with minimum requirement for Incident Level 2 (L2) and provide comprehensive solution to end User for Level 1 and Level 1.5.
• Supervise staff responsible for first level technical support, ensuring all incidents are properly documented, tracked and resolution occurs within client Service Level Agreement.
• Define and implement user support services strategies and plans.
• Define, deliver, and manage user support services ensuring SLA requirements are being met and an optimized user experience.
• Monitor, measure, report and review current performance of services and ensure support capacity meets stakeholder needs.
• Provide a seamless end to end user support experience across digital, analog and face to face channels.
• Manage multi dimension of complexity on IT service management, vendor management, as well as video/conference and broadcasting systems.
• Develop and enhance relationships with key stakeholders, actively managing expectations and monitoring satisfaction levels.
• Establish standard process for connecting to use IT services and service catalog for desktop computer, Mobile devices, and its software.
• Plan, direct and control all activities related to Service Management, Service Integration and Technical Operations.
• Monitors the pulse of the end user community, ensuring its needs are understood and met.
• EDUCATION.
• Bachelor s degree in computer science, Business Administration, Engineering, Engineering Management, or related fields.
• EXPERIENCE.
• Minimum 5 years in IT from End User Support, project development, project management, IT infrastructure, or strategy and planning.
• Good Technical skill: Windows operating system 7.0 onward, Windows Server, Unix, LAN I WAN I internet, IP Phone, Regulatory compliance, Security, Mobile operating systems i.e. iOS 9.3, Android, Software development life cycle, Service desk tool.
• OTHER REQUIREMENTS.
• Good Soft skill: Communication, Leadership, Problem solving, Decision making, Result oriented, and Service mind.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Design incentive programs and mechanics to build commitment and drive strong GMV/order growth for incubation brands/sellers.
• Deliver comprehensive analysis (both quantitative and qualitative) where able to drill down fundamental issues to identify gap or opportunity for further improvement of incubation program.
• Develop dashboard and/or tracker for AM team to monitor program status and performance.
• Manage incentive budget which can prioritize based on value added toward different mechanisms.
• Optimize AM team operation to increase productivity and efficiency.
• Understanding business/industry needs to come up with scalable solutions for long-term investment.
• Bachelor degree.
• 3-5 years experience in BD/PMO roles in e-commerce or related industries.
• Good in strategic planning, execution, and development of growth program.
• High ownership, can think independently, proactive, hands-on, and detail-oriented.
• Proficient in English, and fluent in Thai.
• Very strong logical and analytical skills with a high understanding of platform mechanics is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Monitor, track and control sales performance on PCS system.
• Manage and optimize dialer systems (e.g., predictive dialers, auto-dialers,manual-dialers) to enhance call efficiency and connect rates.
• Analyze dialing metrics, lead conversion rates, and overall campaign performance to identify areas for improvement.
• Work closely with sales and marketing teams to align lead generation strategies with business goals.
• Generate and present regular and ad-hoc reports on lead performance, dialing statistics to senior management.
• Ensure all dialing practices comply with relevant regulations and company policies.
• Bachelor s degree in Business, Marketing, or a related field.
• Proven experience in lead management and dialer systems.
• Familiarity with CRM or telephony software (e.g., Salesforce, PCS, Genesys) and dialing technology.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

ทักษะ:

Scrum, English

ประเภทงาน:

งานประจำ

• Oversee all FWD strategic project in project management pipeline and also take role to deliver strategic projects including business process improvement, transformation and change management.
• Lead and oversee feasibility study, prepare project plans, working with the project team to identify key steps, resources, time frames and activities.
• Monitor status of planned activities and keep project and resource on plan.
• Update projects regularly to project sponsor/steering committee and propose project issues resolution.
• Lead, control and guide Agile practice such as Daily Scrum, Sprint Planning, Sprint Review, Sprint Grooming to project team and team member in Project Management.
• Lead, control and guide project team and team member in Project Management for Using JIRA tool for task tracking and project monitoring.
• Bachelor s or Master s degree required with any fields background.
• Preference for project management training and/or certification.
• At least 5 years direct work experience as a IT project manager that includes managing and implementations of IT projects.
• Background in cloud AWS or related is preferred.
• Experience in supervising and coaching subordinates.
• Excellence communication in both Thai and English.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Research, Automation

ประเภทงาน:

งานประจำ

• Maintain an accurate inventory of all software licenses for both servers and client devices.
• Regularly audit and reconcile license usage against inventory to ensure compliance.
• Analyze current license management processes and identify areas for improvement.
• Develop and implement standardized procedures for license acquisition, renewal, and decommissioning.
• Research, recommend, and implement automation tools to enhance license tracking and reporting.
• Create dashboards and reports for stakeholders to monitor license usage and compliance.
• Work closely with IT, procurement, and compliance teams to ensure alignment on licensing policies and practices.
• Train staff on best practices for license management and usage.
• Ensure compliance with vendor licensing agreements and internal policies.
• Prepare regular reports on license usage and compliance status for senior management.
• Liaise with software vendors for licensing inquiries, renewals, and audits.
• Negotiate terms and conditions with vendors to optimize licensing costs.
• Qualifications Bachelor s degree in Information Technology, Computer Science, or a related field.
• Relevant certifications in IT asset management or software licensing (e.g., ITIL, SAM, or similar) are a plus.
• Minimum of 5 years of experience in IT asset management or software licensing, preferably in a large organization or financial institution.
• Demonstrated experience with license management tools and software inventory solutions.
• Strong understanding of software licensing models and compliance requirements.
• Proven track record in process improvement and automation in IT operations.
• Excellent analytical skills with the ability to interpret data and generate actionable insights.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Risk Management, Data Analysis

ประเภทงาน:

งานประจำ

• จัดทำแผนความต่อเนื่องทางธุรกิจ (Business Continuity Plan) ครอบคลุมการระบุและประเมินความเสี่ยง การวิเคราะห์กิจกรรมสำคัญที่จะต้องกอบกู้ การจัดทำกลยุทธ์ด้านความต่อเนื่องทางธุรกิจ และดำเนินการซักซ้อมแผนความต่อเนื่องทางธุรกิจ.
• พัฒนาแผนความต่อเนื่องทางธุรกิจ และปรับปรุงเอกสารที่เกี่ยวข้องกับ Business Continuity Plan.
• จัดทำการระบุและประเมินความเสี่ยง (Risk and Control Self-Assessment).
• ดำเนินการร่วมกับหน่วยงานต่าง ๆ ในการ Improve งานด้านบริหารความเสี่ยง.
• ให้ความรู้คนในองค์กรในเรื่องการบริหารความเสี่ยง.
• รายงานเรื่องที่เกี่ยวข้องกับการบริหารความเสี่ยง.
• จัดทำข้อมูลสำหรับใช้ในการรายงานความเสี่ยง (Enterprise Risk Management).
• ดำเนินงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• วุฒิการศึกษา ระดับปริญญาตรีขึ้นไป สาขาวิชาการเงิน,ประกันภัย, บริหารความเสี่ยง หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านการบริหารความต่อเนื่องทางธุรกิจ (Business Continuity Plan) อย่างน้อย 4 ปี.
• มีความรู้ในการวิเคราะห์หลักการและแนวคิดด้านการบริหารความเสี่ยง.
• หากมีความรู้ทางธุรกิจประกันชีวิตจะพิจารณาเป็นพิเศษ.
• มีความรู้ในการใช้เครื่องมือและวิธีการบริหารความเสี่ยง.
• สามารถสื่อสารอย่างมีประสิทธิภาพ.

ประเภทงาน:

งานประจำ

Job Description Key responsibilities: Focuses on day-to-day execution Proactively reviews and manages client data to ensure optimal performance on all campaigns Liaises with vendors and third party reps to maintain and develop relationships and build knowledge of new features and betas Provide initial insights on campaign trends to executives and planners Generates campaign reports and is responsible for pacing, QA and trafficking Location: Bangkok Brand: Amplifi Time Type: Full time Contract Type: Permanent

ทักษะ:

Contracts, Project Management, Social media, English

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Business Development, Negotiation, Teamwork, English

ประเภทงาน:

งานประจำ

• Identify and target new potential and strategic partners.
• Build and tailor the right value proposition and product offering according to each partner needs.
• Work very closely with the Acquisition team to set-up the partner in our system and ensure effective and efficient conversion.
• Sign differentiation with existing partners Identify and target partners where there is potential business uplift via differentiated conditions tailored to each partner with a joint-value approach.
• Prioritize the hotels by the uplift potential value and work closely with commodity owner to align the approach externally.
• Understand the market landscape and trends to be able to present the right value proposition to the partner.
• Deep understanding of the SPA model (strategic partnership agreement) to be targeted as the ultimate differentiation.
• Negotiate differentiated conditions to ensure competitive advantages with key partners (Exclusive conditions, tailor contracting for key customers, SPA or SVC agreements, etc).
• Strategy implementation and delivery Implement and deploy the strategic plans agreed with the Regional Account developer Manager and aigned with the overall organizational goals and objectives.
• Work on strategic account planning by prioritising the right partner interactions at the right time.
• Deep understanding on customer needs, analyze competitor landscape and offerings as well as demand and potential conversion.
• Support the Ecosystem integration by tailoring the product offering to each partner's needs (Roiback, MKT products, Data, Insurance, etc).
• Product optimization via growth plans Understand the pipeline s potential and identify the key elements to improve the overall contracting quality that will drive the increase in conversion rate and materialize the hotel s or cluster's potential.
• Develop joint-plans with partners for long-term relationships.
• Identify key opportunities aligned with the partner s strategy to ensure growth (markets, lead times, volume growth in certain customer segments, etc).
• Collaboration Work very closely with the commodity, acquisition and differentiation teams towards mutual goals and objectives.
• Work closely with both teams on the transition of hotels and clusters to be moved to differentiated (strategic acquisitions, SPAs, etc)+.
• Work closely with the Direct channel specialists team to accelerate the Ecosystem deployment and new deals acquisition.
• Maintain close relationship with other account developer specialist to foster collaboration and best practice sharing.
• Work closely with other departments to ensure smooth operation (marketing, operations, commercial enablement hub, SPA specialists, commercial optimisation, competitiveness, etc).
• Tools & Processes adoption Ensure the usage and adoption levels of the company tools or processes agreed with team leader.
• Active participation in the usage of any new tool and process implemented as well as providing constructive feedback towards its constant improvement.
• Ensure continuity of the usage and adoption of tools and processes aligned with the company objectives.
• Collaborate with the decision on standarization across the region to ensure consistency and efficiency.
• Seemless transition Ensuring smooth transition when transferring a product to the diffeerntiated teams.
• Avoid business disruptions in the promise delivery to maintian customer trust and satisfaction.
• Effective communication between initial team within commodity and the differentiated team to transfer all relevant knowledge, insights, contacts and any necessary documentation.
• Identify and mitigate any potential risk associated to the transition.
• External relationships Develop and maintain relationships with external stakeholders, including customers and hotel partners.
• Support and set an example in front of the teams on a hotel consultative selling approach towards our key partners.
• Direct involvement in the negotiations, optimisation and acquisition with key strategic accounts in their region.
• Represent the company at industry events, conferences and trade shows.
• Requirements Capabilities: Market Expertise and Relationship Building: Demonstrate a deep understanding of the hotel landscape, build strong partnerships, and tailor solutions to meet individual hotel needs.
• Commercial Acumen and Negotiation Mastery: Master the negotiation process, structure optimal commercial agreements, and optimize the use of HBX' tools to drive business growth and profitability.
• Business Development and Planning: Identify new business opportunities, develop comprehensive business plans, and prioritize initiatives based on business fundamentals.
• Data-driven decision-making: Leverage data and insights to inform decision-making, optimize performance, and identify areas for improvement.
• Product and Revenue Management Expertise: Possess a deep understanding of Hotelbeds' product portfolio and hotel revenue management principles to optimize pricing and inventory strategies.
• Teamwork and Collaboration: Collaborate effectively with internal and external stakeholders, sharing knowledge and aligning efforts to achieve common goals.
• Agility and Adaptability: Demonstrate the ability to thrive in a dynamic environment, embrace change, and think creatively to overcome challenges.
• Experience: Previous experience in commercial roles with direct contact with clients.
• Previous experience in contracting and negotiation with customers.
• Excellent in English spoken and written.
• Account planning.
• Account Growth Plans.
• Qualifications Bachelor's or master s degree in business administration, Tourism Management or similar.
• Proficient level of English and any additional language would be a plus.
• You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
• As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
• The training team supports our SMB team creating and delivering interactive, memorable and inclusive training experiences. We enabling learners to realize their growth potential and support advertisers in unlocking revenue and driving business outcomes.
• We are looking for a passionate and experienced Training Specialist to support the ongoing training and development of our APAC SMB internal sales teams in order to ensure a high quality experience for our SMB advertisers. Our ideal candidate will have demonstrated success developing and delivering training programs, working closely with sales teams to drive sales activities, and devising scalable learning systems.
• Work collaboratively with external and internal stakeholders to identify and assess training and development needs that are aligned across regional business needs.
• Design, prepare, and deliver training and development programs through Train-the-Trainer methodology.
• Plan, communicate, and measure milestones, risks, and process improvement opportunities of day-to-day operations for various training programs.
• Evaluate training solutions for quality, business impact, and scalability.
• Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.
• Assist with the development and support of a Learning Management System and other scalable learning solutions.
• At least 3 - 5 years of experience in L&D, preferably in the digital/tech advertising industry.
• Good understanding and knowledge of the various stages of a sales funnel, conversion rates and sales pipeline activities.
• Ability to deliver technical content and excellent presentation and storytelling skills.
• Have a passion for training, ability to think on your feet, adaptable to changing environment.
• Familiarity with various LMS platforms and other L&D tools.
• Experience working with sales teams, account management and service workflows.
• Expert knowledge of social media, mobile apps, and digital and mobile marketing.
• Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประเภทงาน:

งานประจำ

• Bangkok Regular Operations Job ID: A232488.
• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact for ourselves, our company, and the communities we serve.
• Join us.
• About.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• This role is part of the Quality Solutions and Implementation team in the Training and Quality pillar of Trust and Safety Operations. Focused on improving quality, the Quality Implementation Specialist will successfully implement quality assessment systems, solutions, and quality improvement projects across our end to end global quality ecosystem for TikTok. This role will be a key conduit between the TnQ Quality Solutions team and the Quality Operations and Moderation teams with oversight to all impacting change to front line teams.
• Build strong relationships across Quality Solutions, Quality Operations, Training & Performance Improvement and moderation teams to drive successful adoption of key quality projects.
• Responsible for the successful implementation of quality systems, solutions and projects across teams and regions of our end-to-end quality ecosystem.
• Provides effective change management and governance across a region to ensure strong alignment between all parts of the quality ecosystem.
• Partners with key regional stakeholders to calibrate, drive consistency in performance and land change effectively.
• Coordinate training needs/requests for new systems/improvements between Quality Solutions, the Training & Performance Improvement team and moderation teams.
• Pro-actively evaluate the impact of upcoming policy/product/process changes for a project in order to co-ordinate and ensure their effective implementation and positive impact end users.
• Partners with key stakeholders to provide a strong feedback mechanism to Quality Solutions to ensure continuous improvement of our quality system.
• Bachelor's Degree or equivalent education, ideally in computer science or business.
• Experienced project/program manager with a strong track record of successfully implementing transformational regional or global projects/programs.
• Lean six sigma qualification or equivalent experience is a plus.
• Excellent command of English, ability to use English as a working language.
• Excellent communication skills, stress-resilient and strong ability to adapt to any changes.
• Ability to work independently and manage multiple projects simultaneously.
• Strong change management experience.
• Strong influencing skills. Preferred Qualifications.
• 1+ years' experience working on content quality, safety or policy is preferred. - Regional/global stakeholder management experience is preferred.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Sales, Business Development, Negotiation

ประเภทงาน:

งานประจำ

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience.
• Business Development in Hyperscale and ICT Business.
• Responsible for ensuring the success of cloud products by growing their revenue and ensure smooth operation.
• Interaction and development of relations with representatives with hyperscale vendors to understand more about their business and their key success factors to work solutions with product development team and external team to make our business success.
• Development of a sales development strategy and key message for products and solutions based on products with our Product management.
• Negotiate and tracking deals with suggest product detail, promotion, special campaign communication etc. from product development team with sales team and work with marketing to develop matching initiatives to boost revenues.
• Focusing on solution offerings to be published on Vendor's Marketplace to advance organization's capabilities as well as to bring in more market revenues and solution rebates to corporate.
• To execute partner program benefit to drive sale or solution sale with implementation, adoption, and optimization of cloud services, ensuring successful outcomes for customers.
• Planning Go-to-Market activities to create opportunities around focused solutions to develop and achieve aspirational corporate targets.
• To coordinate with cross-functional team to identify issues and follow up on solutions.
• Able to follow through to ensure excellent quality of execution.
• In-depth understanding of seller insights and able to leverage these insights to build strong relationships with sellers and feedback to our team to improve the products and services.
• Driven to achieve team goals and is transparent to share ideas to help total team improve performance.
• Have high accountability and responsibility to follow through each task as well as high ownership of each product brand.
• At least 5 years experienced in Key Account, Online business, Business Development, Presale, Solution Sale or Product Management would be a plus (have product knowledge in AWS, Google, or Microsoft).
• Able to collaborate well with other team members.
• Tenacity to develop ideas independently and thrive in a fast-paced start-up environment.
• Strong communication skills and Negotiation Skill.
• Detail Oriented and Data Analysis.
• Public Cloud Product Specialist.
• Responsible for Product management on Public Cloud product strategy to maximize sales, revenue, market share and profit margins.
• well round knowledge in market analysis, addressable market, trends and drivers of Public cloud business in Thailand.
• Initiate new product development, product road map, Manage Product life cycle and co-develop GTM strategy.
• Understand e2e Enterprise business process from product sourcing, T&C, Contract to developing the process of sales ordering to after sales service.
• Responsible for managing business-to-business relationships with partners and vendors on public cloud domain.
• Manage product offerings, and competency to teams.
• Well knowledge on Public Cloud product offering. hands-on knowledge in using public cloud partner portal is a plus.
• Bachelor s degree or higher in an associated discipline.
• 2+ years experience in product management, pricing, and/or product marketing, business development, and / or related areas.
• Being a self-starter and can juggle multiple priorities and make things happen in a fast-paced, dynamic and often ambiguous environment.
• PC skills; Advance on Excel (Pivot table/Data analysis), Intermediate on Word/PowerPoint.
• Past experience Cloud/ Public Cloud experience or driving enterprise cloud product is a plus.
• Cloud Presales/ Cloud Solution Sales.
• Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
• Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
• Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
• Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
• Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
• Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
• Participate in proof-of-concept (POC) development and execution.
• Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
• Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
• Proven experience in architecting cloud solutions for medium to large enterprise customers.
• In-depth understanding of general security practices for cloud computing.
• Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
• Working knowledge of Landing Zone design principles.
• Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
• Experience in developing strategic plans and investment proposals for cloud projects is a plus.
• A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
• Cloud Service Support/ Dispatcher / Cloud Technical Support.
• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• Cloud Implementation (Azure Cloud engineer).
• Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
• Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
• Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
• Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
• Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
• Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
• Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
• Understanding of CI/CD on AWS platform.
• Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
• Strong understanding of Identity and Access Management (IAM), SSO Integration.
• Network Security (Cloud).
• Reponsibilities.
• Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
• Support integration with Software-defined network and virtualization platform such as Linux KVM.
• Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
• Work with hyper scaler providers to implement network connection between cloud environments.
• Implement authentication, authorization and accounting system for network and security devices.
• Relevant network certifications such as CCNA, CCNP, CCIE and Information Security certification such as CISSP.
• Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
• Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.

ทักษะ:

Scrum, Project Management, Product Owner, English

ประเภทงาน:

งานประจำ

• Banking and/or Financial Services industry experience (Core Banking / Core) OR Data & AI is required.
• Minimum Bachelor s degree or equivalent.
• At least 6 years of industry/ consulting experience (depending on seniority).
• Prior experience in business process improvements, operating model, business analysis. However, prior experience in other roles can be considered.
• Prior experience in Waterfall and/or Agile Methodologies will be ideal (ITIL, Scrum, etc would be an advantage).
• Strong application project management skill and design knowledge.
• Functional.
• Conversant in Thai & English (as this role will be interfacing with Thai stakeholders who are versed in Thai & English language).
• Ability to work in a team environment delivering quality software that meets requirements working to a timeline.
• Ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner.
• Well-developed analytical skills and the ability to provide clarity to complex issues and synthesize large amounts of information.
• Able to work independently.
• Consulting and partnering with our clients to help them develop high performance industry, functional and/or digital solutions to advance their industry position.
• Act as the single point of contact for both internal and external parties to ensure smooth and consistent communication flow of business/functional requirements.
• Facilitate and drive functional workshops to drive desired design outcomes.
• Gather and analyze business requirements and translate them into functional requirements specification or user stories.
• Assess and evaluate business process, business model, and organization to identify areas of improvements, define/propose potential business and technology solution to enhance business performance.
• Define customer journey and/or operational process to serve full life cycle of banking-related process.
• Assist the product owner with creating and maintaining a healthy and ordered product backlog.
• Provide supports to other workstream such as development, testing and deployment activities.
• Communicate with other teams and stakeholders to identify, monitor and resolve functional dependencies.
• All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career..
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law..
• The Organization.
• Accenture is an Irish-domiciled multinational professional services company that provides services in:.
• 1) Technology.
• 2) Strategy & Consulting.
• 3) Interactive.
• 4) Operations.
• As a Fortune Global 500 company, it has been incorporated in Dublin, Ireland since September 1, 2009.
• With more than 500,000 employees worldwide in 200 cities across 51 countries Accenture also operates more than 100 innovation hubs, developing solutions for cloud, finance, and other industries..
• The Pillar.
• The Groups.
• Accenture Banking & Consulting / Financial Services.
• Technology has changed the way people and businesses bank, and traditional strategies no longer work. Now is the time for bold new approaches to intensifying disruption.
• Segments.
• Retail Banking - Helping banks deliver winning experiences using the latest technology and the best of data, analytics and talent to make better decisions day to day.
• Commerical & Corporate Banking - Helping banks deliver winning experiences using the latest technology and the best of data, analytics and talent to make better decisions day to day.
• Central Banks & Regulators - Leveraging new technology, data and a lean operating model to maximize market efficiency and better regulate the industry.
• Specialty Finance - Profiting from the convergence of industries to provide custom lending experiences through advanced analytics and integrated digital processes.
• Payments - Helping banks and specialist providers create value-added payments products and services for clients across retail, public service, travel and more.

ทักษะ:

Social media, Data Analysis, Digital Marketing

ประเภทงาน:

งานประจำ

• Campaign Strategy & Execution: Develop and implement effective marketing campaigns across various channels (e.g., digital, social media, events) to target specific SME segments and drive lead generation.
• Data Analysis & Reporting: Extract data from multiple sources, analyze campaign performance, and leverage insights to optimize marketing strategies and improve business performance.
• Audience Targeting: Identify target audiences, their needs, and their online behavio ...
• Channel Optimization: Identify and explore new opportunities within existing marketing channels to increase sales and improve ROI.
• Strategic Partnerships: Build and maintain strong relationships with key partners and alliances within the SME ecosystem.
• Budget Management: Prepare and manage the marketing budget, ensuring efficient allocation of funds across different channels and campaigns.
• Content Creation & Approval: Oversee the creation and approval of high-quality marketing materials, including website banners, brochures, social media posts, and other relevant content.
• Performance Monitoring & Optimization: Track campaign performance, analyze key metrics (e.g., website traffic, conversion rates, ROI), and make necessary adjustments to improve campaign effectiveness.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Experience in digital marketing, including SEO, SEM, social media marketing, and content marketing.
• Proficiency in data analysis tools (e.g., Google Analytics, CRM software).
• Strong project management and organizational skills.
• Ability to work independently and as part of a team.
• Bachelor's degree in a related field.
• Experience: Demonstrable marketing experience and a willingness to learn.
• Audience insight: Proven ability to identify target audiences and create effective marketing campaigns.
• Analytical skills: Familiarity with web analytics tools and the ability to analyze SME behavior.
• Collaboration: Represent the marketing team to cross-functional groups, including product management, sales, and customer support.
• Market Research and Project Management: Background in market research and project management.
• SME Marketing Communications Specialist.
• This role is responsible for developing and executing effective marketing communication strategies to promote products, services, and brand awareness within the Small and Medium Enterprise (SME) segment.
• Develop Marketing Communication Strategies: Create and implement comprehensive marketing communication plans for SME target audiences across various channels.
• Coordinate with IMC Team: Collaborate closely with the Integrated Marketing Communications (IMC) team to plan, develop, and distribute marketing and sales materials for the SME segment.
• Channel Management: Work closely with channel teams to ensure all SME communication channels and campaigns are aligned with business objectives and effectively reach the target audience.
• Creative Oversight: Oversee all SME marketing artwork and media, including direct communication, online presence, website content, and digital media.
• Budget Management: Manage and control the SME marketing budget effectively, ensuring optimal allocation of funds across different channels and campaigns.
• Initiative Development: Proactively identify and propose new marketing initiatives and campaigns to support SME business growth and achieve successful outcomes.
• Strong understanding of marketing principles and best practices.
• Excellent communication and interpersonal skills.
• Experience in developing and executing marketing campaigns across various channels.
• Proficiency in project management and organizational skills.
• Strong analytical and problem-solving skills.
• At least bachelor's degree.
• Have at least 3 years experience of relevant professional experience in brand management/ brand marketing experience.
• Proactive and results oriented thinker who would flourish in an entrepreneurial environment where new ideas are championed.
• Communicates clearly and succinctly in both oral and written forms.
• Demonstrated interest and enthusiasm for marketing and communications (advertising, digital marketing, pr, media).
• Incentive Program Analyst.
• This role is responsible for designing, implementing, and managing an effective incentive program to drive sales performance. The ideal candidate will have a strong analytical background and the ability to work cross-functionally with sales, finance, and product teams.
• Develop and Implement Incentive Programs: Design and implement well-structured incentive schemes aligned with company strategy and sales objectives.
• Communication & Training: Effectively communicate incentive program details to sales teams and provide user-friendly tools and resources to help them understand and maximize their incentives.
• Performance Analysis: Analyze the relationship between incentive payouts and business performance. Forecast sales performance by product, region, and other key metrics. Simulate incentive budget spending based on different scenarios.
• Data Management & Reporting: Build and maintain dashboards to track individual and team incentive payouts and performance. Sync data sources on revenue and margin from relevant teams to accurately calculate incentive performance.
• Product Knowledge & Accuracy: Understand enterprise products and coordinate with analysis and product teams to ensure the accuracy of product masters before generating performance reports.
• Sales Target Setting: Prepare sales targets by product, region, and individual seller. Review and adjust target allocations for employee transfers or resignations.
• Process Improvement: Coordinate with working teams to automate data processing and reporting, reducing manual work and minimizing calculation errors.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis and reporting tools (e.g., Excel, SQL, Tableau).
• Excellent communication and interpersonal skills.
• Strong understanding of sales processes and incentives.
• Ability to work independently and as part of a team.
• At least bachelor's degree.
• Have at least 3 years experience of relevant professional experience in brand management/ brand marketing experience.
• Proactive and results oriented thinker who would flourish in an entrepreneurial environment where new ideas are championed.
• Communicates clearly and succinctly in both oral and written forms.
• Demonstrated interest and enthusiasm for marketing and communications (advertising, digital marketing, pr, media).

ประเภทงาน:

งานประจำ

• Position No.1: Product Development (Product Platform: AIS Play).
• Job Summary: Design, execute, and manage video products for AIS PLAY, focusing on UI/UX design, feature development, customer experience enhancement, and OTT integrations..
• Lead the design and management of AIS PLAY's video products, including UI/UX improvements, new feature development, and OTT integrations.
• Create prototypes and detailed product specifications.
• Collaborate with technical and marketing teams to gather and prioritize product requirements.
• Conduct user research and data analysis to drive product decisions.
• Optimize digital experience performance, identifying areas for improvement and competitive advantages.
• Recommend and implement strategies to enhance user experience.
• Perform additional tasks as assigned by management.
• Bachelor's degree in Computer Science, or related field.
• 1-2 years of experience in product management or similar role.
• Proficiency in English communication.
• Basic understanding of OTT platforms and streaming technologies.
• Experience with project management tools (e.g., Jira, Trello).
• Familiarity with agile methodologies.
• Strong analytical and problem-solving skills.
• Experience in the entertainment industry, particularly video streaming.
• Knowledge of data analysis tools and techniques.
• Understanding of UX/UI design principles.
• Experience with video streaming or media platforms.
• Click Link to Apply => https://ais.wd3.myworkdayjobs.com/Careers/job/Bangkok/Senior-Marketing-Officer--Product-Owner---Product-Platform-_R24014095.
• Position No.2: Business Analyst (OTT Package Platform - AIS Play).
• Design and implement OTT packages, including integration of various services, optimizing user journey, and enhancing user experience for each OTT offering.
• Manage and oversee package operations, ensuring smooth functionality, troubleshooting issues, and continuously improving package performance and user satisfaction.
• Collaborate with platform development team and stakeholders to align package creation with overall product strategy and technical capabilities.
• Design, execute, and Manage Video Product and related (AIS PLAY), including UI & UX design, features development, customer experience, package and OTT integrations.
• Lead the integration of our OTT platform with third-party OTT partners.
• Collaborate with OTT partner to develop and launch the collaboration service ie Billing on behalf, Service bundling.
• Oversee troubleshooting processes for platform issues, working closely with customer support, technical, and QA teams.
• Bachelor's degree in Business, Computer Science, or related field.
• Proficiency in English communication.
• Familiarity with agile methodologies.
• Strong analytical, motivational, coordinate and problem-solving skills.
• Experience with video streaming or media platforms.
• Knowledge of data analysis tools and techniques.
• Understanding of UX/UI design principles.
• Basic understanding of OTT platforms and streaming technologies Experience with project management tools (e.g., Jira, Trello).
• Click Link to Apply => https://ais.wd3.myworkdayjobs.com/Careers/job/Bangkok/Product-Development-Specialist_R24012583.

ทักษะ:

Project Management, Linux, UNIX, English

ประเภทงาน:

งานประจำ

• Manage CCII (Cloud, Cyber Security, IOT, ICT) project for single and multi-tower solution for Property, Retail, Conglomerate, and international customer segments.
• Be a committee of AIS bid management for validating large projects at TCV > 10MB.
• Manage project stakeholders to meet expectation and requirement.
• Communicate project progress to stakeholders.
• Plan and manage project issue and risk with proper actions.
• Plan and manage project to meet project objective, within timeline, project budget, scope and give customer satisfied.
• Manage project resource both internal delivery and external suppliers.
• Bachelor's degree or higher in computer science, business, or a related field.
• 8-15 years of project management and related experience.
• Strong in communication and stakeholder management.
• Project Management Professional certification preferred.
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Experience seeing projects through the full life cycle.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful.
• Proven ability to complete projects according to outlined scope, budget, and timeline.
• Engineering Specialist (Cyber Security).
• Oversee the implementation of cyber security solutions and services to ensure customer satisfaction and security effectiveness.
• Plan and establish procedures and systems that enhance operational efficiency.
• Delegate tasks effectively to team members to achieve organizational objectives.
• Strategically allocate resources to optimize project outcomes.
• Monitor and support staff in their work progress to ensure timely delivery of services.
• Evaluate staff performance through regular assessments and feedback mechanisms.
• Foster professional development among team members to enhance their skills and capabilities.
• Drive productivity and maintain high quality standards within the division.
• Provide guidance and coaching to staff to support exceptional service delivery.
• Bachelor s degree in Computer Science, Information Technology, Cybersecurity, or a related field. Some positions may require a master s degree.
• Relevant work experience in cybersecurity roles, typically ranging from 3-7 years, depending on the seniority of the position. Hands-on experience with security technologies and methodologies is essential.
• Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), CompTIA Security+, Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) may be preferred or required.
• Proficiency in network security, firewalls, intrusion detection systems, and VPN.
• Knowledge of operating systems (Windows, Linux, UNIX) and databases.
• Experience with security protocols (SSL, IPsec, etc.) and encryption.
• Familiarity with security frameworks and standards (NIST, ISO 27001, etc.).
• Knowledge of Compliance: Understanding of regulatory requirements and compliance standards (e.g., GDPR, HIPAA, PCI-DSS).
• Ability to work both independently and collaboratively in a team environment.
• Strong attention to detail and the ability to prioritize tasks effectively.
• Engineering/IT Specialist (Cyber Security)
• Design/Implement Cyber Security project for Private Cloud and Global Cloud (AWS and MS Azure).
• Solution integration and migration.
• Control suppliers in the assigned project.
• Do project quality control.
• Do project risk assessment and management.
• Do project UAT with customer.
• Create final project document.
• Do customer project training (OJT).
• At least 4 years of Cyber Security experience.
• Bachelor s degree in Computer Engineering, Information Technology, Computer Science or related fields.
• Experience in installation and operation Security product e.g. Firewall, IPS, SIEM, NAC, Anti-Virus, Endpoint.
• Knowledge on network security and cloud technology.
• Knowledge of monitoring tools (What s up gold, Zabbix, Nagios).
• Has valid Security product Certification e.g. Fortinet NSE3-7, Palo Alto PCNSA, PCNSE, Cisco CCNA, CCNP Security.
• Experienced in ITIL framework.
• Senior Engineer (System Infrastructure)
• Implement Server, Storage, Virtualization, Backup system for Enterprise customer.
• Hypervisor and Operating system configuration and customization.
• Network and firewall integration for Cloud infrastructure.
• Hand-over completed solution to related team.
• At least 3 years experience on Server, Storage, VMware and Veeam delivery.
• Strong knowledge of Cloud environment and Operating system. (Windows and Linux).
• Basic skill of Database and Middleware installation.
• Strong organizational skills and ability to take on multiple assignments.
• Experienced firewall and cloud network implementation.
• Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
• Good command of English.
• VMware VCP or Linux certificate knowledge is an advantage.

ทักษะ:

Compliance, Assembly, Purchasing, English

ประเภทงาน:

งานประจำ

• Specialist in plastic component and associated tool / mould: specifying, implementing, and qualifying the tool & manufacturing process in compliance with Schneider Performance System principles.
• Ensure the pourability and manufacturability of plastic components used in the assembly or fabricated process. Design choices based on industrial and technological capabilities to meet customers and Schneiders requirements (quality / delivery / cost).
• For new offer, ensures the manufacturability of the plastic component and tool. For ...
• Select, validate, introduce, and standardize new technologies/processes locally in plastic components domain.
• Define needs of new tool (renewal, capacity, productivity, localization) each year and review quarterly.
• Launch tools with technical and financial study then follow up according to the needs and schedule.
• Continuously monitor execution of projects,.
• Buy off tools, keep all related document and establish maintenance plan.
• Follow tool condition and perform tooling appraisal periodically with follow up actions.
• Maintain & manage tooling database via Vendor Tooling Management system.
• Support CS&Q, SCM, Production, Technical and Purchasing team for tooling aspects.
• Provide technical support to the factories.
• Ensure the robustness of our parts and tooling developed.
• Bachelor's degree in Tooling, Manufacturing, Mechanical Engineering, or related field or equivalent.
• 5 years or above experience in Molding / tooling industry in international manufacturing company.
• Tools/Molds management skills, Tooling issue solving skill, Tools/Molds structure, Stamping/Plastic/Die Casting process,.
• Material selection, Engineering drawing (ISO8015).
• Good command in Thai and English.
• Location: Bangpoo Industrial Estate, Samutprakarn, Thailand.
• Primary Location: TH-11-Samut Prakan.
• Schedule: Full-time Unposting Date: Ongoing

ทักษะ:

Data Analysis, Project Management, SQL

ประเภทงาน:

งานประจำ

• People leadership.
• Foster a positive team culture through open feedback, collaboration, recognition, and clear communication of performance expectations and CEG/ WFM objectives.
• Oversee team performance against targets, supporting specialists in overcoming obstacles, and providing guidance to facilitate problem-solving and effective decision-making.
• Upholding Agoda Value and CEG Leadership behaviours with high standard of professionalism.
• WFM Reporting & data analysis.
• Capacity Modelling: Participate in the design and implementation of capacity modelling activities and projects, focusing on enhancing the accuracy of volume forecasting and other valuable metric.
• Data management: Collaborate with internal stakeholders (Analytics, Ops, HR) on design, and manage tracking for WFM key metrics.
• Data analysis/ approach: Recommend actions for maintaining SLAs, identifying process gaps through deep dives and implementing improvements,.
• Reporting and presentation: Preparing and presenting team performance data, challenges, and opportunities.
• CollaborationCollaborate with local WFM teamProvide regular updates on team performance, traffic trends, ongoing projects, challenges, and opportunities.
• Actively participate in leadership meetings by sharing best practices, offering constructive feedback, and contributing to group improvements.
• Stay informed about company products, updates, goals, decisions, and projects to align team efforts effectively.
• Collaborate with other teams/Stakeholder:Work closely with stakeholders to understand the gaps and work towards the solution.
• Partner with GSV and Operations teams on various initiatives and projects.
• Management:Stay updated on key company, team, and departmental updates to ensure alignment with organizational priorities.
• Collaborate to deliver on CEG, divisional, and project objectives while maintaining a focus on integrity and compliance.
• Coaching and giving feedback.
• Provide constructive and creative one-on-one coaching and feedback to WFM team members to help them achieve their best performance.
• Regularly review performance with Capacity Planners and the team through performance reports, dashboards, observations, buddying sessions, and system audit reviews.
• Address underperformance effectively by utilizing the Performance Improvement Plan (PIP) process when necessary.
• COMPETENCIES REQUIRED.
• Analytical Ability & Problem Solving.
• Can visualize, articulate, conceptualize, or solve complex problems using the data available.
• Decision making ability.
• Set a course of action purposely chosen from different alternatives to achieve company objectives.
• Effective communication (Verbal and written).
• Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills.
• Flexibility and Agility.
• Can adjust behavior to new information and changing circumstances. Be open to new ways of doing things and always experiment with new methods. Works effectively in a dynamic environment.
• KPI management.
• Execute a KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Listening and influencing.
• Practice attentive and active listening. Can influence strategies that persuade key stakeholders to take action that will promote shared interests and business goals.
• Process Improvement.
• Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
• Reporting.
• Be able to confidently give a written account of business metrics, projects and team performance based on data, observations, or investigations.
• Result driven.
• Driving high standards to accomplish challenging goals. Works hard to achieve them.
• Time / workload management & prioritization.
• Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.
• Coaching.
• Support and develop team members to achieve a specific personal and professional goal by guiding and training.
• Develop and Manage team.
• Govern and coordinate the team to perform in their job. Learn the skills, potential and ambitions of the team members and define long term success.
• Operational Planning & Coordination.
• Create and execute a detailed plan with the aim to provide a clear vision on how the team, department will contribute to the achievement of the company's strategic goals.
• People training.
• Identify training needs, create, and develop trainings to help team member's specific knowledge or skill to improve performance in their current roles.
• Presentation.
• Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Team level KPI management.
• Create and execute a team KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Experience being a functional lead.
• Experience in setting functional level OKRs.
• Experience in presenting to Director-level stakeholders.
• Project Management qualifications (e.g. Prince or SixSigma).
• Experience in SQL, Python, metabase, etc.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Being up to speed with cutting edge proprietary planning tools as well as able to extract and analyze important data; validating our recommendations.
• You would have a pulse of the business category & knowledge of competitive frame.
• Worked on moderate scaled live campaigns.
• Have initiated contact with key media partners and understood the baseline of their offerings particularly digital.
• Connected with internal specialist & external stakeholders units to integrate solutions.
• In six months: Being able to comprehend and apply our proprietary planning framework model in key campaigns.
• You would have landed live; larger scaled campaigns.
• You will have started to build relationships with the key decision makers within the current client portfolio.
• Master a flawless media execution process, working alongside various stakeholders.
• In 12 months: Develop a strong category acumen - from a media and business point of view.
• Identify a pipeline of commercially viable solutions to support our client s goals.
• Create and execute a pipeline of exciting business building ideas which could potentially be industry award winning.
• Main Responsibilities: Develop and maintain media plans.
• Assist Senior Media Planner in devising strategy for brands.
• Review and update purchase orders within the execution framework.
• To ensure that all campaign efficiencies are achieved by analyzing campaigns, and recommending tactical changes to maximize campaign performance.
• Interacting with media suppliers to work on upcoming opportunities.
• Prepare and update media reports for internal and external stakeholders (i.e. post buys, droppage reconciliation, PIBs, double spotting, SOV Tracker).
• Present plans both internally and externally.
• Monitor client billing.
• Supervise with the Assistant Media Planner in creating, updating, and executing media plans.
• Assist Senior Planner's in preparing quarterly, semi-annually & yearly reviews.
• Assist Senior Planner's to work with cross function departments/teams as part of the media management process.
• Respond to client day to day requests.
• Minimum qualifications: At least 2 related years of experience working in media planning area within an agency.
• Good understanding of all media channels.
• High level of understanding consumer researches.
• Excellent communication skills and experience working across large media budgets.
• Business proficiency in English.
• More about GroupM.
• GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.
• Discover more about GroupM at
• www.groupm.com
• Follow @GroupMAPAC on Twitter
• Follow GroupM on LinkedIn -
• https://www.linkedin.com/company/groupm
• About Thailand.
• In a population of 69 million people, Thailand s mobile penetration is at a whopping 120% with smart phone penetration at 50%. Digital spend has grown 38% year-on-year and most people are now accessing the internet via mobile devices. Bangkok is one of the top Facebook cities in the world and Thailand ranks high in time spend viewing YouTube.
• The audience fragmentation, following years of a virtual FTA TV duopoly, is creating huge trading and content opportunities. Thailand is one of the fastest-growing media markets in the region. Those looking for a rewarding and dynamic career in media have no better place to be than Thailand.
• GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it s about belonging. We celebrate the fact that everyone is unique and that s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

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• Curious: About people, what drives them, and what connects them. About channels, both new and established, always questioning how we can break traditional molds.
• Creative: Always seeking fresh and exciting ways to bring brands to audiences. Looking for that extra spark in the plan that stands out.
• Challenging: Willing to push yourself and others to explore new, better, or uncharted ways to solve business challenges.
• Collaborative: Eager and able to work with diverse skills, personalities, and perspectives. Bringing people together to create, deliver strategies, and hold ourselves accountable.
• You are a confident communicator, capable of advising and working with senior clients, partners, and agency stakeholders. You have a proactive, excellence-driven approach to exceeding client expectations and continuously seek opportunities to drive the business forward from both agency and client perspectives.
• Essential Skills + Experience:Experience in data and insights-driven media & communication strategy, preferably in an agency setting; at least 4 years of experience in strategic planning/account management/media planning.
• Understanding of how brand-building and performance-focused media strategies connect and impact business outcomes.
• Strong communication and interpersonal skills, with some experience in designing and delivering presentations to senior clients.
• Experience collaborating with clients to distill business challenges into clear, concise media strategic briefs.
• Ability to contribute to the creation of integrated strategies across multifunctional teams (internal/external).
• Effective storytelling skills, with the ability to make clear, actionable recommendations on complex business problems.
• Ability to work with and inspire teams across different cultures, markets, and capabilities.
• Familiarity with syndicated research tools, consumer research methodologies, and techniques (e.g., GWI, Euromonitor, eMarketer, WARC).
• Responsibilities:Work with Category leads and Strategy Lead in the development of media strategy, media planning best practices, consumer engagement strategies, and thought leadership.
• Support the design and delivery of media strategies across the market.
• Develop strong relationships and drive collaboration with creative agency teams to integrate media and messaging, creating award-worthy campaigns.
• Collaborate with specialist teams (e.g., Data Strategy + Insights, Digital Transformation, Innovation + Invention, Commerce) to elevate the solutions provided to Nestlé and enhance the impact of our work.
• Work with stakeholders to shape briefs and establish clear, accountable KPIs and success metrics for our work.
• Provide thought leadership and inspiration for clients, identifying new opportunities to engage core and new growth audiences, and showcase new media/platform offerings.
• Participate in sessions to build relationships, share best practices across the network, and foster collaboration, such as media days, regional conferences, weekly calls, and global sharing sessions.
• More about GroupM Thailand In a population of 69 million people, Thailand s mobile penetration is at a whopping 120% with smart phone penetration at 50%. Digital spend has grown 38% year-on-year and most people are now accessing the internet via mobile devices. Bangkok is one of the top Facebook cities in the world and Thailand ranks high in time spend viewing YouTube. The audience fragmentation, following years of a virtual FTA TV duopoly, is creating huge trading and content opportunities. Thailand is one of the fastest-growing media markets in the region. Those looking for a rewarding and dynamic career in media have no better place to be than Thailand. GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it s about belonging. We celebrate the fact that everyone is unique and that s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with. Discover more about GroupM at www.groupm.com Follow @GroupMWorldwide on Twitter Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm