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ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Java, Python, Javascript, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Master/Bachelor s Degree in Computer Science, Computer Engineering.
- Experience 5+ years in software architecture design and development.
- Knowledge of architecture design guideline/development practice.
- Knowledge of Distributed System Design and Implementation.
- Expert software engineer of Java, Python and/or JavaScript.
- Experienced in the Cloud technology.
- Experience of emerging technology, e.g. AI would be an advantage.
- Experience of SQL and database.
- Proven technical background with understanding of programming styles, frameworks, design patterns and unit testing.
- Understanding of security implications and secure coding.
- Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
- Fluent in English for both spoken and written.
- Skill for writing clean, readable code and reusable components.
- Experience with Test Driven Development and / or Behavior Driven Development.
- Self-motivated, pressure-tolerant, and result oriented personality with innovation.
- Good communication and interpersonal skills.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
ทักษะ:
Excel, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Be a point of contact, respond to line managers and employees queries on HR policies, processes, and procedures to apply correct HR solutions about people matter.
- Coordinate with HRBP in each respective country on HR activities following HR calendar.
- Work on manpower planning and maintain the up-to-date organization chart and job roles of each business unit.
- Maintain employee profile, related employee changes and movement in HR system such as rotation, promotion, etc.
- Collect, analyze, and provide HR information and reports to related stakeholders (e.g. compensation data, turnover report, exit interview, employee engagement survey, etc.).
- Coordinate with the recruitment team to attract qualified candidates, conduct an interview, and complete hiring administrative task.
- Prepare compensation and benefits transactions to HR Shared Service team (e.g. overtime, allowances, insurance, etc.).
- Coordinate with external agency for visa/work permit request.
- Initiate or recommend HR process improvement as appropriate.
- Be a part of HR team to create a happy workplace.
- QualificationsBachelor/ Master Degree in Human Resource Management or related field.
- 3 - 5 years of experience in HR Management, HRBP.
- Experienced in Performance Management and PMS systems.
- Skilled in Excel (VLOOK UP, PIVOT TABLE).
- Experience in FMCG will be an advantage.
- Good Communicate in English.
- Location: ThaiBev Quarter, Klong Toei.
- Working date & times: Mon-Fri 8.30 - 17.00 PM.
ทักษะ:
Accounting, Finance, Legal, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- 580+ in-house agents.
- 150+ non-agent team members across product/tech, marketing, supply and operations.
- We serve more than 10,000 buyers, tenants, and property owners every month through a large agent network and an in-house brokerage team.
- Starting in Thailand, we plan to expand internationally. Peers in other markets are Beike in China (USD 32bn in valuation with 550k agents on the platform), Loft and Quinto Andar in Brazil (USD 3bn and 5bn valuation), or Square Yards in India. Their success is an inspiration for us to build the leading property transaction platform across Southeast Asia.
- The company is venture-backed and well-capitalized, with international investors and a long-term ambition to build a category-defining real estate platform in Southeast Asia.
- Why this role existsThis role is created as part of a strategic upgrade of the accounting function, supporting PropertyScout s transition from operational execution to scale-up accounting, accounting financial leadership, and stronger business partnership.
- As the company grows in complexity and scale, we are strengthening financial ownership, controls, and decision support across the organization. This role is designed for a senior finance leader (VP-level) with clear accountability for financial accuracy, governance, team quality, and financial performance management.
- Depending on performance and company evolution, this role may grow into a full CFO position over time.
- MissionOwn financial truth. Build a strong, scalable finance engine. Ensure discipline, accuracy, and transparency across finance, legal coordination, and compliance. Be a trusted partner to the CEO and leadership team. Track and collaborate to achieve financial company objectives.
- Why this is an attractive roleDirect partnership with the CEO and senior leadership.
- Real authority to upgrade team, processes, and standards.
- Broad scope across finance, legal coordination, and finance-related growth initiatives.
- Exposure to company-wide decision-making at scale.
- Clear long-term growth path, including the opportunity to help build a finance organization capable of supporting future capital market readiness (e.g. IPO), should the company pursue that path.
- Core Responsibilities1. Accounting Ownership (Top Priority).
- Full ownership of P&L, Balance Sheet, and Cash Flow.
- Ensure accurate, timely monthly close.
- Personally review financials and reconciliation.
- Own payroll, commissions payments, and revenue recognition logic.
- Build and maintain strong internal controls and audit readiness.
- Lead annual audits and tax processes.
- Team Leadership & Structure.
- Lead, hire, develop, and upgrade the finance & accounting team.
- Ensure accountability and performance across the function.
- Establish and enforce SOPs for closing, reporting, and approvals.
- FP&A & Leadership Partnership.
- Lead budgeting, forecasting, and scenario planning.
- Track performance against financial objectives (revenue, EBITDA, cash flow), highlight and understand and deviations of actuals vs. plan, make actionable proposals to close gaps, identify and recommend opportunities to overachieve targets.
- Prepare board and investor reporting.
- Act as a thought partner to the CEO and leadership team.
- Legal & Compliance.
- Own legal coordination across the company.
- Work with external lawyers, auditors, and tax advisors.
- Oversee contracting processes and approval flows.
- Ensure compliance with Thai regulations.
- Strengthen governance, documentation, and risk management.
- Oversee basic Singapore (SG) statutory and regulatory compliance requirements.
- Act as the primary finance contact for the Singapore accounting firm, coordinating annual compliance, statutory filings, and financial reporting as required.
- Ensure timely submission of statutory documents and maintain proper records for SG entities.
- Proactively identify compliance risks across jurisdictions and recommend corrective actions.
- BOI Compliance & Regulatory Alignment.
- Ensure full compliance with Board of Investment (BOI) conditions applicable to the company, including requirements related to approved positions, minimum salary thresholds, job scope, and employee qualifications.
- Monitor and validate salary structures, payroll, and compensation components to ensure ongoing BOI compliance.
- Coordinate with HR and external advisors to support BOI reporting, audits, and inspections.
- Maintain accurate documentation and records required by BOI and other relevant authorities.
- Proactively identify compliance risks and recommend corrective actions to management.
- Act as the primary finance counterpart for BOI-related financial and compliance matters.
- Structured & Strategic Initiatives Support.
- Support complex initiatives (e.g. financing-related or investment-adjacent projects).
- Build financial models, guardrails, and risk frameworks.
- Coordinate across finance, legal, operations, and external partners.
- Identify and flag risks and constraints early.
- Operational Improvement.
- Identify inefficiencies across finance and adjacent operations.
- Improve financial tooling, data flows, and reporting quality.
- Enable scalable growth with discipline and structure.
- What Success Looks Like (12 months)Clean, trusted, and timely financials.
- No recurring accounting or reporting errors.
- A strong, reliable, and accountable finance team.
- Clear financial visibility for leadership and investors and reliable achievement of financial objectives.
- Finance function trusted as an enabler.
- Profile We re Looking For8+ years experience in finance / accounting.
- Proven experience leading finance or accounting teams.
- Strong hands-on background (not purely strategic), willingness and motivation to work operationally and get personally involved to deliver results in scope and on time.
- Startup or scale-up experience strongly preferred.
- High judgment, ownership mindset, and attention to detail.
- Fluent in English and Thai.
- CompensationFixed salary and title calibrated to experience.
- Health insurance and other employee benefits offered.
- Employees stock options possible for the right candidate.
ทักษะ:
Budgeting
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Focus on the improvement and implementation of strategic, financial and non-financial goals.
- Develop and track plans for IT budgeting monitoring spends to be effective and within overall approval.
- Enable smooth and efficient IT purchases and implement methodical vendor management. Maintain good relationship with preferred vendors and provide evaluation for improvement.
- Participate in and play a part of the enterprise transformation program. Drive out required outputs to move along with the new IT initiatives and business case justifications.
- Ensure same processes are introduced and followed by resources in the same IT department after the amalgamation.
- Govern production release process management, policies and procedures. Coordinate with auditors for internal and external annual auditing exercises.
- Ensure Testing COE deliver projects on time within budget with low defects to support operation efficiency and deliver fast time to market..
- Master s Degree in IT Management or related field.
- More than 10 years of experience in working on IT Budgeting, Variance Analysis with demonstrated capability and track record in the practice of Planning & Performance Management.
- Experience in Insurance domain is preferred.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Biology, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿17,000 - ฿34,000, สามารถต่อรองได้
- Perform routine and advanced mammalian cell culture, including maintenance, expansion, and cryopreservation..
- Conduct transfection experiments using chemical, lipid-based, or electroporation methods..
- Optimize gene expression protocols and analyze outcomes using fluorescence microscopy, flow cytometry, and qPCR..
- Prepare and maintain detailed lab records, SOPs, and experimental documentation..
- Assist in the development and execution of cell-based assays, including viability, proliferation, and reporter assays..
- Support troubleshooting, protocol optimization, and data analysis..
- Maintain lab equipment and ensure compliance with safety and quality standards..
- Master s degree in Cell Biology, Biotechnology, Molecular Biology, or a related field..
- Minimum 2 years of hands-on experience with mammalian cell culture and transfection techniques..
- Proficiency in aseptic techniques and familiarity with various cell lines (e.g., HEK293, CHO)..
- Strong problem-solving skills and attention to detail..
- Ability to work independently as well as part of a collaborative team..
- Excellent written and verbal communication skills..
- Must be able to communicate in English..
- Experience with stable cell line generation or CRISPR-based editing..
- Experience with molecular cloning, ELISA, Southern blot, and Western blot..
- Familiarity with laboratory automation or high-throughput screening..
- Located in Chiang Mai..
- Competitive compensation plan.
- Bonuses and pay increase upon performance.
- Access to a team of researchers.
- The company will offer a one-year contract which can be extended..
- 5 days / week (Monday - Friday).
- Estimated 7-8 hours / day for full time.
- Only candidates who are physically located in Chiang Mai, Thailand will be considered. The role is on-site, in the lab.
- To apply: Please submit your CV and a cover letter detailing your relevant experience to [email protected], or complete the form below.
- Google form: https://forms.gle/QRpg3EaVadq3GL9u9.
ทักษะ:
Product Owner, Research, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Translate business needs and initiatives into practical, actionable solutions delivered through digital platforms.
- Define and prioritize the product roadmap and backlog based on high-impact metrics, ensuring alignment with business objectives, market trends, and customer pain points.
- Analyze the feasibility of business requirements and convert them into well-defined user stories for development activities.
- Lead the end-to-end product and feature development lifecycle from ideation through launch while tracking progress to ensure timely delivery within budget.
- Engage with the UX/UI design team to conduct user research, apply best-practice design standards, and drive continuous improvement of the user experience.
- Collaborate with cross-functional and development teams in accordance with project management processes and Agile ceremonies, including sprint planning, daily stand-ups, iteration reviews, and retrospectives.
- Leverage tools such as Figma and ensure compliance with standards (e.g., naming conventions, design notation) to enhance team collaboration and maintain efficiency in producing high-quality deliverables.
- Monitor post-launch product performance, capture customer feedback, and drive continuous improvements to products and features to maximize customer value.
- Apply now if you have these advantages.
- Master's/Bachelor's degrees in fields like Computer Science, Management Information Systems, or another related field.
- Senior-level experience with mobile banking applications and a solid understanding of the digital product lifecycle.
- In-depth understanding of Agile methodologies, technical understanding of products, and up to date on industry standards and best practices.
- Comfortable working with multiple teams, in-house and remote.
- Excellent verbal and written communication skills.
- Accurate and precise attention to detail.
- Able to build strong interpersonal relationships with business analysts, UI/UX team, leadership, senior management, and internal and external stakeholders.
- Able to use advanced functionality of Miro, Jira and Confluence.
- Great organizational, responsible and time management abilities.
- Experience with digital product onboarding and foundational features is a plus.
- Why join Krungsri?.
- As a part of MUFG (Mitsubishi UFJ Financial Group), we a truly a global bank with networks all over the world.
- We offer a striking work-life balance culture with hybrid work policies (3 days in office per week).
- Unbelievable benefits such as attractive bonuses and many more..
- Apply now before this role is close. **.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed]).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed]).
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
- หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN (https://krungsri.com/b/privacynoticeen).
- ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
- ภาษาไทย (https://krungsri.com/b/privacynoticeth).
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Good Communication Skills, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000+ , มีค่าคอมมิชชั่น
- Provide administrative support to the sales team, including preparing reports and managing documentation.
- Coordinate with clients and internal teams to ensure timely delivery of products and services.
- Handle customer inquiries and resolve issues efficiently.
- Maintain accurate sales records and update databases as needed.
- Assist in organizing sales meetings and preparing necessary materials.
- Bachelor s degree in Business Administration, Marketing, or a related field.
- Strong organizational and multitasking skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent communication and interpersonal skills.
- Previous experience in sales support or administrative roles is a plus.
- Why to apply?.
- Join Unike Bioceutics to be part of a passionate team dedicated to innovation and quality. Enjoy a supportive work environment, opportunities for professional growth, and the chance to contribute to a company that values prevention and well-being.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
มีค่าคอมมิชชั่น
- Consult & Advise Clients - Guide clients through fabric choices, style options, and fit preferences to create their perfect garments.
- Take & Process Orders - Capture detailed measurements, specifications, and timelines while ensuring accuracy throughout the process.
- Manage Client Relationships - Build lasting connections by understanding each client's unique style and needs across multiple visits.
- Support Marketing Efforts - Help create content and manage social media presence.
- Coordinate Operations - Liaise between clients and our master tailors, ensuring smooth communication and project flow.
- Good English communication skills.
- Detail-oriented with strong organizational skills.
- Interest in fashion, luxury goods and ready to learn & grow.
- Work in our gorgeous atelier, be part of continuing a proud tailoring tradition, and help shape how we connect with discerning local and global clients who value true craftsmanship. Learn a lot of managing a very fast growing fashion business.
ทักษะ:
Network Infrastructure, SAP, Assurance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Participate in the development of IT Audit Programs within assigned areas, covering IT security, applications, and IT processes (e.g., network infrastructure, operating systems, data centers, SAP, and retail systems). Assess whether security risks and vulnerabilities are properly identified and mitigated. Coordinate audit scope and effectiveness with business units and external IT/security specialists..
- Contribute to the design of detailed audit testing procedures in alignment with the approved Audit Program, including the definition of audit scope, sample sizes, audit ...
- Execute audit assignments as assigned by supervisors, performing detailed testing in accordance with established audit methodologies and procedures..
- Review and consolidate audit results, working papers, and supporting evidence prepared by team members in order to analyze audit findings and determine whether further audit procedures or expanded testing are required..
- Evaluate and analyze audit findings, including root causes and risks, and provide recommendations for improvement. Prepare and consolidate audit reports for submission to management for review and consideration..
- Bachelor s degree or higher in Management Information Systems, Information Technology, Computer Science, or other related fields..
- At least 5 years of experience in internal auditing, with a focus on IT audit, IT security controls, or IT-related assurance functions, or other relevant experience (e.g., information security, IT risk and control, IT governance, or IT quality assurance)..
- Strong leadership skills, with the ability to work effectively as part of a team and adapt to changing work environments..
- Strong analytical and systematic thinking skills..
- Proactive and innovative mindset, with the ability to initiate improvements..
- Effective communication and coordination skills..
- Proficiency in computer applications, including MS Office and SAP ERP..
- Professional certifications such as CISA, CISSP, CISM, or other relevant technical certifications will be considered an advantage..
- Working location: The Mall Ramkhamhaeng (Headquarter).
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Automation, Software Testing, Python, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Master/Bachelor s Degree in Computer Science, Computer Engineering or related subject area.
- Experience 5+ years in software testing.
- Shown knowledge and experience in the fundamental of software testing, testing concept, method, automation test implementation and test tools.
- Solid Understanding of Robot framework, Cucumber and Python programming.
- Experience of performance testing and tools.
- Experienced in the Cloud technology.
- Understanding of security implications and secure coding.
- Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
- Proficient in English for both spoken and written.
- Skill for writing clean, readable code and reusable components.
- Self-motivated, pressure-tolerant, and result oriented personality with innovation.
- Good communication and interpersonal skills.
- Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
ทักษะ:
Problem Solving, Statistics, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Excellent communication rapport-building skills.
- Strong analytical skills.
- Strong ability to provide Operations Director/Managers with inputs on possible resolutions and recommendations on WFM and Reporting -related issues.
- Able to take Management direction and cascade to staff.
- Strong coaching skills.
- Provide solutions to escalated issues and updates on account SLA concern to Operations and uppper management.
- Responsibilities:Develop and implement Customer Service inbound and outbound contact strategies.
- Ensure Call Center applications, routing, hardware and software technologies (i.e., Nice, IEX, Aspect,Verint, Genesys & AVAYA) are running as designed.
- Maximize effectiveness of technology and manpower through direct involvement in forecasting and staffing (call volume, AHT, Adherence, Shrinkage, etc.).
- Manage activities and initiatives related to the effective implementation and ongoing usage of the Workforce System (IEX)Work with key internal and external business partners to conduct root cause analysis on issues impacting Contact Center performance, and communicate findings and resolution to the leadership team and WFM.Troubleshoot call routing application and system related issues with team members and partners, and provide timely resolutionRequired to interact daily with the call center leaderships team through project work, presentations, defect analysis, problem solving and strategy.
- Analyze real-time metrics of call-handling, talk-time and other KPI s via Workforce Management (WFM) to determine risks to service level targets and escalate issues accordinglyMaintain overall operational performance statistics on an interval, daily, weekly and monthly basis (Service Level, Occupancy, ASA, AHT, Adherence, etc.).
ทักษะ:
Industry trends, Express, Problem Solving
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and complete the customer success strategy for trading desktop users, desk heads and application owners across multiple accounts within the ASEAN region.
- Own customer health, adoption metrics, renewals and execution of customer success plans.
- Delivering highly engaging customized product demos based on user workflow and their requirements.
- Partner with sales leadership to provide insights on customer health with a focus on adoption, expansion opportunities and renewals.
- Provide insights to Market Development, Customer Operations and Customer Proposition on customer experience and industry trends to drive the voice of the customer in business strategy.
- Proactively engage and build deep relationships with key customer stakeholders to advise engagement strategy and build & advocates.
- Participate in industry events alongside the team to champion networking, brand presence, and stay up to date on industry trends.
- Contribute to overall vision and strategy of the Customer Success Management Group.
- Develop innovative ways of engaging and contributing to customers and businesses through LSEG products and services.
- Experience and Skills: Experience in client facing roles such as account management and/or relationship management roles across the Trading Workflow.
- Good financial markets knowledge ideally.
- Experience in on-boarding, set up, training/product demos, resolution and customer concern of issues, client retention.
- Able to use data to make decisions, understand /interpret data sets to analyse trends, simplify sophisticated problems and express themselves thoughtfully.
- Ability to challenge team members and be challenged, provide and receive feedback to achieve team goals.
- Excellent communication and presentation skills with ability to flex style depending on audience (C-Level / Leadership / Team.
- Ability to adapt in a fast-paced environment and rapidly- changing market.
- Proactive and positive demeanour and has an approach to increase customer happiness and deepen relationships and possess a solution-oriented demeanour to help customers deliver on their business objectives.
- Proven record and passion for driving outcomes.
- Qualifications University / college degree preferred.
- Excellent Service-minded.
- Analytic skill, problem solving skill.
- MS Office (Excel VBA is an advantage).
- Programming/API skill preferred.
- Proactive approach.
- Strong customer relationship skills.
- Able to work individually and as a team.
- Presentation skills (verbal & written).
- Strong social skills.
- Ability to coordinate and complete a sales plan.
- Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Compliance, Automation, Software Testing, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Maintaining automated code and scripts to ensure reliability and alignment with evolving requirements.
- Monitoring automated test results and ensuring all tests consistently pass before release, investigating and fixing failures promptly.
- Driving improvements in test coverage, stability, and execution speed to reduce defects and increase delivery confidence.
- Ensuring traceability between requirements, test cases, and automated scripts for completeness and compliance.
- You will lead defining testing scenarios and estimating effort to fulfill customer requirements. We work closely as a team to set timeframes for assigned user stories and establish clear outcomes that align with business objectives. You will review scenarios and test cases with junior team members to ensure high-quality test code and adherence to engineering guideline. We continuously work to identify and implement any improvements to improve team/operational efficiency. And You will be responsible to drive them to achieve efficiencies and results. Qualifications & Experience: Master/Bachelor s Degree in Computer Science, Computer Engineering or related or a related field.
- Experience 5+ years in testing fundamentals, automation, and QA tools.
- Proven knowledge and experience in software testing fundamentals, testing concept, method, automation test implementation and test tools.
- Proven understanding of Robot framework, Cucumber and Python programming.
- Experience of performance testing and automation frameworks.
- Experienced in the Cloud technology.
- Understanding of security implications and secure coding.
- Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
- Proficient in English for both spoken and written.
- Skill for writing clean, readable code and reusable components.
- Self-motivated, pressure-tolerant, and result oriented personality with innovation.
- Good communication and interpersonal skills.
- Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Business Development, Problem Solving, Quantitative Analysis, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English and Thai is highly preferred (depends on the market assignment).
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
ทักษะ:
Energetic, Work Well Under Pressure, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Answer all incoming calls in a friendly, energetic, and efficient manner.
- Obtain the necessary information from guests to input reservations.
- Assist guests regarding hotel facilities, destinations, and Accor loyalty program in an informative and helpful way.
- Providing solutions and recommendations.
- Offering a personalized and customized reservations experience.
- Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities.
- Assisting and resolving any guest complaints in a timely and professional manner to the best of your ability.
- E mails handling for Reservations and Customer service activities.
- Other related duties could be assigned as needed.
- คุณสมบัติThe ideal candidate will have experience in a customer service setting, hotel/resort reservationist, front desk agent, or equivalent work experience.
- Native in Thai (Verbal/Written) and proficiency in English Verbal/Written is necessary.
- Effective in following and achieving department sales goals.
- Computer literate in Microsoft Window applications required.
- Excellent communication skills, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once.
- Strong interpersonal and problem-solving abilities.
- Highly responsible & reliable.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Flexible working hours.
- ข้อมูลเพิ่มเติมOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
- Why work for Accor?.
- We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
- Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
- Do what you love, care for the world, dare to challenge the status quo!.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Finance, Statistics, SQL
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Customer Lifecycle Analytics You will collaborate with Customer, Product, and Product Marketing teams to build a unified view of the customer experience across the lifecycle, using segmentation and cohort analysis to uncover insights. You ll continuously learn from customer behaviour and feedback, feeding those learnings back into future campaigns and tactics so our programs stay relevant and impactful..
- Campaign Performance, Reporting & Optimisation You will consistently monitor, iterate, and report on lifecycle campaigns by reviewing multi-channel communication perfor ...
- Data Enablement & Audience Strategy You will collaborate with Strategic Operations and data teams to design and refine audience pathways for customer communications and commercial programs, ensuring we can target, segment, and orchestrate journeys effectively across the funnel..
- What you have.
- 2 - 3 years experience in an analytical role (Business Analyst, Data Analyst, Marketing Analyst or similar).
- Bachelor degree in quantitative field (Business, Finance, Statistics, Data Science, Engineering).
- Strong analytics skills and good understanding of the customer lifecycle marketing funnel.
- Experience working with complex audience segmentations.
- Takes end-to-end accountability for campaign analytics, from cohort identification to post campaign analysis.
- Rockstar collaborator who loves working with many stakeholders to produce a great customer outcome.
- Thrives on the pace of a high growth tech environment and works at speed while delivering a high quality outcome.
- Self-starter and multitasker; comfortable juggling and managing multiple projects and driving them to completion.
- Technical Skills.
- Strong knowledge in SQL for extracting, manipulating and interpreting data (Snowflake / Databricks or similar).
- Strong knowledge in MS Excel/Google Sheet including pivot table, vlookup, transformation, visualisation.
- Proficiency in creating dashboards and visualisations using BI platforms like Tableau, Looker Studio, PowerBI or similar.
- Experience in using Customer Data Platform like Hightouch to connect data points from data warehouse to crm tool.
- Bonus Experience.
- Solid working knowledge of marketing automation platforms such as Marketo, Intercom, and social channels is an advantage.
- Marketing experience in SaaS or Tech business with a real passion for the customer.
- Digital native who grasps new technology easily.
- Our Perks & Benefits .
- Equity packages for you to be a part of the SiteMinder journey.
- Hybrid working model (in-office & from home).
- Mental health and well-being initiatives.
- Generous parental (including secondary) leave policy.
- Paid birthday, study and volunteering leave every year.
- Sponsored social clubs, team events, and celebrations.
- Employee Resource Groups (ERG) to help you connect and get involved.
- Investment in your personal growth offering training for your advancement.
- Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
- When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
ประสบการณ์:
3 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Department: Production.
- Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
- Oversee and coordinate the overall production process for concerts and live shows.
- Work closely with Creative, Artist Management, and Production teams to ensure shows are delivered according to the intended concept.
- Coordinate with suppliers and technical teams, including Lighting, Sound, Stage, Visual, and Special Effects.
- Ensure on-site readiness throughout all stages, from preparation and rehearsals to show day.
- Manage on-site operations to ensure execution follows the planned workflow and timeline.
- Handle on-site challenges and resolve issues effectively in real-time situations.
- Support other production-related projects within Showbiz, Concerts, and Festivals.
- At least 3-5 years of experience or strong involvement in Production, Concerts, Showbiz, or Events.
- Good understanding of live show and concert production workflows.
- Strong communication and coordination skills.
- Ability to work well as part of a team and perform under pressure.
- Willing to work flexible hours and travel as required by the nature of the job.
- Experience in Concerts, Festivals, or Live Events will be an advantage.
- ประสบการณ์ 3 ปีขึ้นไป.
- จำนวน 2 อัตรา.
ทักษะ:
Salesforce, SQL, Tableau
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Extract, compile, and synthesise data from SiteMinder product platform, Salesforce CRM, and Snowflake data warehouse using SQL queries.
- Build and maintain dynamic dashboards in Google Sheets, Tableau, Salesforce to create unified performance visibility.
- Monitor real-time pipeline and performance health metrics across all regions, tracking conversion rates, activation timelines, and customer progression.
- Identify growth opportunities and revenue trends through cross-system data analysis.
- Develop automated reporting frameworks that pull from multiple data sources to track KPIs and operational metrics.
- Analyse customer behaviour patterns and product usage data to optimise onboarding pathways.
- Provide actionable insights that drive growth outcomes and improve conversion metrics.
- Create or manage forecasting models using historical data from Salesforce, Snowflake, and product analytics.
- Partner with leadership to translate data findings into strategic initiatives.
- Support business decision-making with comprehensive performance analytics delivered through intelligent dashboards and reports.
- What you have.
- Technical Proficiency.
- Advanced SQL skills for data extraction, transformation, and analysis.
- Experience with Snowflake data warehouse platform.
- Proficiency in Tableau for data visualisation and dashboard creation.
- Strong expertise in Salesforce CRM for pipeline management and reporting.
- Advanced Google Sheets skills including complex formulas, pivot tables, and data manipulation.
- Experience & Background.
- Experience in operations analytics, revenue operations, or similar role.
- Experience working with SaaS products and CRM systems.
- Advanced proficiency in Salesforce, Tableau, Snowflake, Google Suite.
- Proven SQL skills and experience with data visualisation tools.
- Experience working with multi-region, multi-language operations.
- Track record of driving operational efficiency through data-driven initiatives.
- Experience working across multiple regions/time zones preferred.
- Excellent project management and stakeholder management skills.
- Flexibility of working hours is required.
- Our Perks & Benefits.
- Equity packages for you to be a part of the SiteMinder journey.
- Hybrid working model (in-office & from home) / Fully remote.
- Mental health and well-being initiatives.
- Generous parental (including secondary) leave policy.
- Paid birthday, study and volunteering leave every year.
- Sponsored social clubs, team events, and celebrations.
- Employee Resource Groups (ERG) to help you connect and get involved.
- Investment in your personal growth offering training for your advancement.
- Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
- When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- During the pre-opening, support Chief Concierge who is a hotel champion for the launch of concierge KEY software program and establish the system for Hotel before further utilizing.
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Responds to all guest requests in an accurate and timely manner making recommendations based on an insightful local knowledge and hotel practices.
- Processes parcels, packages, courier service, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
- Works harmoniously and professionally with co-workers and he/she directly report to Assistance Chief Concierge.
- Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current.
- Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
- Stores and retrieves guest luggage and packages.
- Utilizes a variety of internal software programs to accurately input special arrangements the guest has made and to assure proper billing.
- Non-Essential Functions.
- Assists with responsibilities and duties in the absence of Concierge leaders or due to heavy volume in the areas of the Bell stand, Front desk. Door greeter and lobby coverage,.
- Provide a basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
- Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Bangkok at Chao Phraya River provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
DevOps, Automation, Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead platform engineering and IT operations to design, develop, and operate high-quality, scalable, resilient solutions to drive business outcomes for Chubb Life TH.
- Define and evolve the technology vision, target architecture, and technical roadmaps for digital channels, distribution, customer servicing, core systems, and integration.
- Set and uphold a high talent bar for engineering, including interviewing and qualification standards, and effective onboarding for new team members.
- Lead and mentor world class software engineering teams, set engineering practices including development and use of AI in the SDLC, testing, observability, and CI/CD, ensuring quality is built into the end to end process.
- Provide hands-on technical leadership through design reviews, architecture decisions, and occasional deep dives into complex engineering challenges.
- Champion modern engineering practices (e.g., Agile, DevOps, automation) and a culture of experimentation, innovation, and continuous learning.
- Build, coach, and retain a high-performing engineering organization, developing leaders in engineering, QA, product management, and business analysis at all levels.
- Improve reliability, performance, incident response, and operational efficiency across critical platforms with modern IT ops practices (e.g., DevOps, SRE).
- Synthesize practical solutions in a mixed modern/legacy/regulated environment, balancing speed and innovation with stability, risk, and compliance..
- Platform and Business Stakeholder Management.
- Own the end-to-end lifecycle of Thailand Life s technology platforms. Meet the needs of customers, agents, and internal users through continuous improvement and high-quality, intuitive user experiences.
- Partner with the COO and business leaders, including Agency, Partnerships, Product, Customer, and other key business functions to align technology strategy, roadmaps, and delivery plans with business goals and regulatory constraints.
- Translate desired business outcomes into prioritized portfolios of initiatives, balancing innovation, risk reduction, and operational excellence.
- Lead digital transformation and innovation initiatives that deliver measurable improvements in growth, productivity, and customer experience.
- Manage key technology vendors and partners, ensuring performance against SLAs, continuity of service, and alignment with Chubb s strategic directions.
- Operate effectively within a matrix organization, collaborating with the Group CTO, CIO, and regional technology teams to leverage global platforms, standards, and capabilities while meeting local needs.
- Communicate technology strategy, progress, risks, and engineering trade-offs clearly to executive management and other stakeholders..
- Governance, Compliance, and Security.
- Ensure technology services comply with regulations, audit requirements, Chubb Group policies, and industry standards, taking full ownership of information security, cybersecurity posture, and data protection.
- Work within - as well as constructively influence - global technology governance processes (e.g., architecture review, change management, incidents, procurement and vendor risk management) to create positive technology and business outcomes.
- Oversee IT budgets, financial plans, and investment business cases, ensuring cost transparency and clear value realization from technology investments.
- Ensure business continuity and disaster recovery capabilities for critical systems are in place and tested.
- 10+ years experience in the engineering of platform solutions and managing related initiatives in complex, multi geography/business line environments.
- At least 5 years in senior technology leadership (e.g., Head of Engineering, CTO, CIO, or equivalent), preferably with experience in a regulated industry.
- Strong technical foundation with recent hands on software development (e.g., writing/reviewing code, designing systems) and the ability to engage deeply with engineers on architecture and implementation decisions.
- Hands on experience deploying and operating applications on cloud platforms (AWS, Azure, or GCP), including monitoring, scaling, and incident response.
- Practical experience with containerization and orchestration, and strong familiarity with Linux server fundamentals (e.g., processes, networking, storage, security).
- Proven experience across a wide range of technologies (operating systems, programming languages, cloud platforms, databases, integrations), and tooling, including the use of AI in the software development lifecycle.
- Experience in Insurance or Financial Services is strongly preferred.
- Tertiary qualifications in Engineering, Computer Science, or Business/Finance; equivalent skills and experience will also be considered for strong candidates.
- Demonstrated intellectual curiosity and learning agility, with a track record of quickly mastering new technologies and domains.
- Candidates will be asked to present a technical portfolio (e.g., architecture/design artefacts, code samples, contributions to products or platforms) and walk through systems design and trade off decisions as part of the selection process.
- Role Competencies.
- Technical Acumen: Deep technology foundation in modern software engineering and platforms. Able to positively guide technical discussions, solution and architecture design, and operations decisions. Can explain technical concepts in clear, business relevant language to both engineers and executives, and challenge proposals with credible, hands on insight.
- Strategic Focus: Brings a long term perspective to shape technology strategy, architecture, and platform evolution to support current and future business models. Communicates this strategy clearly to senior leaders and teams.
- Business Acumen: Applies technical expertise and domain knowledge to real business problems, balancing growth, efficiency, customer experience, and risk. Understands how technology decisions affect P&L, regulatory obligations, and operations, and can articulate these trade offs to business stakeholders.
- Ownership: Takes full accountability for technology outcomes, including engineering quality, platform reliability, security posture, delivery timelines, and business impact.
- Influence: Operates effectively in a matrix organization with multiple reporting lines, using data, clear narratives, and technical credibility to influence executives, peers, and teams. Builds coalitions across Group, regional, and local stakeholders to move complex initiatives forward without always relying on formal authority.
- Execution: Drives disciplined execution of complex, cross functional technology programs, from concept through deployment and operations. Uses clear goals, measurable outcomes, and regular communication of progress, risks, and trade offs to ensure commitments are delivered.
- Inclusive Team Leadership: Fosters high collaboration within the technology organization and across Chubb, acting as One Chubb. Builds multi disciplinary teams and creates an environment where different perspectives are integrated.
- Leadership: Sets an ethical example and is as a role model for Chub values, even under pressure and ambiguity. Communicates candidly/constructively, makes difficult decisions visible and understandable to executives, peers, and teams.
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