เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Assist the Livestream and commercial teams with daily activities and execution of livestream campaigns, such as thematic livestreams and brands livestreams, ensuring all the executions happen in a timely and professional manner.
• Collaborate with campaign and traffic teams to support deal hunting and livestream adoption, integrating livestream as one of the key mechanics across campaigns, including category campaigns and mega campaigns.
• Relationship management with livestream sellers; assisting them in their needs and m ...
• Assist in analysing seller livestream performance data to generate meaningful insights and reports.
• Conduct competitor analysis to provide recommendations on new initiatives or areas of improvement,.
• Collaborate with cross-functional teams such as Business Intelligence, Marketing and Business Development as required.
• Assist in administrative tasks and marketing operations.
• Requirements/Qualifications(must have):.
• 4+ years of experience in e-commerce, project management, or related fields.
• Proven track record of successfully managing and executing projects or initiatives.
• Familiarity with e-commerce platforms and livestream ecosystem a plus.
• Excellent project management skills, including the ability to manage multiple projects simultaneously.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proficiency in Microsoft Office Suite, especially Excel, and experience with data analysis tools.Personal Attributes.
• Highly organized and detail-oriented.
• Proactive and self-motivated with a strong sense of ownership.
• Ability to adapt to a fast-paced, dynamic work environment.
• Strong problem-solving skills and a results-driven mindset..

ประสบการณ์:

15 ปีขึ้นไป

ทักษะ:

Problem Solving, Research, Data Analysis

ประเภทงาน:

งานประจำ

• Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work.
• Participate in team problem solving efforts and offer ideas to solve client issues.
• Conduct relevant research, data analysis, and create reports.
• Maintain responsibility for completion and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
• Assist in proposal development, as requested.
• Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Managers across our Firm are expected to:Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
• Make effective use of resources to optimise value.
• Demonstrate the success and efficiency of Deloitte through leveraging its network and people.
• Deliver exceptional quality results and stakeholder value by leveraging each person s strengths to build high performing teams across businesses and borders.
• Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
• Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
• Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.
• Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.
• RequirementsTertiary qualification in a business with a well ranked institution and/or currently enrolled in a MBA program.
• Minimum 15 years of professional experience in a strategic or operations planning / consulting role within the Consumer Business industry.
• Experience in leading strategy and operational transformation with one of these sectors:FMCG / Consumer Business focusing on go-to-market strategies in SEA markets, commercial strategies, and operational strategies.
• Retail and wholesale distribution focusing on strategy, talent optimization, sustainable margin, value-based care and customer experience transformation.
• Experience with budgetary responsibilities related to projects or resources.
• Exceptional interpersonal, team-building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to professional excellence, as well as personal and professional growth.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Willingness to work outside of office base.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 106486In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ทักษะ:

Risk Management, Business Development

ประเภทงาน:

งานประจำ

• Responsible for overall risk areas including technology, credit risk, market risk/liquidity risk, operational risk, and fraud risk.
• Managing and supervising team members and improving its operations.
• Maintaining the necessary and sufficient risk management framework.
• Developing and maintaining processes to support overall risk management transparency, analysis, and control requirements.
• Establishing, and revising documents, i.e. policies, rules, and manuals, regarding risk management.
• Developing quantitative risk analysis, and designing risk metrics and tools to help manage, measure, and monitor measurable risks.
• Monitoring risk-taking activities in the firm and risk profiles of the firm and reporting to senior management and committee.
• Decision-support and decision-making for large exposures, new products, and overall business development.
• Reviewing, summarizing, presenting, and advising senior management and formal risk management committees on key risk management issues.
• Ensuring best risk management practice within the business, adherence to each Risk Management Framework, as well as the veracity of risk reporting.
• Managed and was responsible for coordinating BCP operations.
• Other assigned tasks.
• Bachelor s degree or above in a related field.
• At least 5 years experience in operational risk, risk management, or related function.
• Having related experience in Financial Sectors or the FinTech Industry is preferred.
• Strong problem-solving, prioritization, and communication skills.
• Enjoy working in a fast-paced environment, highly adaptive, and using a flexible approach to get things done.
• Eager to learn about the blockchain, web3, and cryptocurrency business.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.

ทักษะ:

Research, Automation

ประเภทงาน:

งานประจำ

• Lead the Cyber Security Incident Response (CSIR) team in day-to-day operations, managing complex incidents, and communicating progress to senior management.
• Ensure clear incident documentation and oversee the implementation and follow-up of realistic remediation plans.
• Detect and independently respond to security incidents across the organization.
• Assume the role of an Incident Manager during major security events.
• Collaborate with management to execute and iterate on the incident response process.
• Develop the threat-response matrix, incident-response playbook, and processes. Design and implement metrics for incident response, continually improving efficiency and effectiveness.
• Stay informed of emerging threats, security technologies, and relevant research for continuous improvement.
• Identify and mitigate complex security threats before exploitation.
• Implement and monitor security measures for infrastructure protection.
• Utilize log analysis platforms for security analytics and threat detection.
• Perform root cause analysis (RCA) and incident reviews.
• Mentor other members of the Security Incident Response Team.
• Help the team grow their skills and experience.
• Provide security recommendations to security architecture, issues, and features.
• Create a supportive environment for team members.
• Build strong partnerships with the other departments as a supporter of the cyber security incident response team. (CSIRT).
• Train team members to prioritize efforts and ensure alignment with company direction.
• Be a role model for positive thinking, and conflict resolution.
• Draft and successfully deliver on quarterly OKRs (Objectives and Key Results).
• Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields.
• A minimum of 5 years of working experience in Security Operations (SecOps), incident response, threat analysis, incident management, or relevant investigations during medium and large-scale security events.
• Robust understanding of security issues, mitigations, and a solid grasp of the current global threat landscape.
• Experience in security solutions, secure network design, firewalls, authentication, authorization systems, log analysis platforms, security incident response, monitoring, and intrusion detection.
• Profound knowledge of attacks, mitigation methods, and threat modeling.
• Experience in digital forensics, SOAR automation, and cloud providers like GCP, AWS, and Azure is advantageous.
• Strong written and verbal communication skills are required, including conducting presentations and creating security reports. Experience with executive-level communications is a plus.
• Substantial engineering mindset.
• Capability to build working relationships with key stakeholders.
• Capability to make concrete progress in the face of ambiguity and imperfect knowledge.
• Hold the certificate of CompTIA Security +, CompTIA CySA+, and others would be an added advantage.

ทักษะ:

Negotiation, Data Analysis, Excel

ประเภทงาน:

งานประจำ

• Collaborate with Operations and R&D to design production processes that are easy to execute and efficient.
• Create training materials for stores when new products are introduced.
• Provide comprehensive training, both On-site and Online, during the introduction of new products or processes.
• Coordinate with Operations to receive feedback and monitor potential issues.
• Prepare tools and equipment for Operations to ensure efficient work.
• Review and analyze current work processes to identify opportunities for improvement and increased efficiency.
• Oversee and manage budgets related to process development and improvement.
• Prepare performance reports and present them to management.
• Bachelor s degree or higher in Food Science, Food Technology or any related fields.
• A minimum of 7 years operations training in retail business.
• Experience and knowledge in ready meal production would be highly beneficial.
• Influencing and negotiation.
• Stakeholder Management.
• Supplier Management.
• Data Analysis and Report preparation.
• Microsoft Excel.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Excel, Power BI, Data Analysis, Management

ประเภทงาน:

งานประจำ

• Challenge and align promotion forecast Buyer and Trade Planning teams.
• Allocate promotion target to store based on historical sales or trade planning.
• Ensure the Store Ordering systems are set up accurate and align with promotion critical path.
• Ensure stock readiness before promotion started and maintain stock availability during promotion.
• Tracking sales and stock before, during and at the end of promotion period and able to provide a presentation with key executive summary for key events.
• Monitor promotion performance, leftover stock and follow up exit plan with Buyer team if underperformance.
• Improve forecast accuracy, stock allocation and other relevant figures.
• Any other tasks assigned by line manager.
• Following our Business Code of Conduct and always acting with integrity and due diligence.
• Bachelor/Master degree in Business administration, Supply Chain or equivalent.
• At least 3-5 years in Logistic/Supply Chain.
• Experience in Retail is a big plus.
• Leadership and management skills.
• Data Analytical and Reporting skills e.g. Excel, Power BI tools.
• Presentation and communication skills.
• Stakeholder management.
• Planning, organizational, and time management skills.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
• Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
• Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
• Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
• Bachelor's Degree in business administration, project management or equivalent practical experience.
• Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
• Track record of launching and delivering partner operations management improvements across multiple geographical locations.
• Able to travel to Business Partner sites frequently.
• Preferred Qualifications.
• Master's degree in business administration or equivalent practical experience.
• Experience in E-Commerce or marketplace platforms.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.

ทักษะ:

Contracts, Project Management, Social media, English

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Research, Data Analysis, Problem Solving

ประเภทงาน:

งานประจำ

• Front office / sales and service transformation.
• Omni-channel customer journey and experience design.
• Operating model transformation.
• Digital enablement and platform implementation.
• Customer Acquisition and Engagement initiatives.
• You will support Deloitte and client s business growth by:Identifying client s business requirements / overall strategy and vision, and any opportunities for efficiencies in existing process / service design.
• Undertaking extensive desktop and on-the-ground research on various aspects relevant to our current and potential clients viz. market sizing, competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc.
• Developing draft pitch proposals including storyboarding, data analysis, opportunity sizing, proposed team composition, project costing and fee estimates.
• Using tech, human-centered design thinking and innovative approaches to solve business needs.
• Participating in team problem solving efforts and offer ideas to solve client issues.
• Facilitating client workshops to complete current state assessment and providing basis for future state design and rollout planning.
• Conducting relevant research, data analysis, and create reports.
• Maintaining responsibility for quality, completion, and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
• Assisting in proposal development, as requested.
• Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with Deloitte colleagues and clients.
• With regard to Customer Acquisition and Engagement initiatives, you will:Develop customer acquisition plans and campaigns that encompass competitive assessment, testing strategy, creative positioning, integration into partner digital channels, and leveraging emerging media options (Programmatic Display, PPC, Video, Social, etc.) to deliver against business goals & agreed KPI/Outcomes.
• Partner closely with client stakeholders (Marketing, Analytics, Research, Products, Technology etc.) to build effective marketing plans; launch key initiatives and track key performance indicators.
• Design and Oversee Transformation Initiatives across multiple enabling pillars in their Operating Model (Customer Experience, Organization Structure, Marketing Processes, Products, Proposition, Data, Analytics, Reporting/Insights and Marketing Technology) which impact the client s Go-to-Market capabilities.
• Design digital media initiatives for clients covering owned, paid and social media including Email, Display, PPC, Affiliates, etc.
• Support implementation of Campaigns to maximize segment/channel opportunities and track their performance.
• Enable clients to establish a robust marketing governance framework.
• Work closely with client s business units to promote cross channel pollination, optimize existing customer experience, and identify profit opportunities.
• Significant growth opportunities exist for candidates who demonstrate good skills in developing & executing strategies that deliver business results and the ability to see the big picture, join the dots and align all stakeholders towards flawless execution.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level.
• Build a high-performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others.
• Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations.
• Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success.
• Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others.
• Actively manages the business to deliver maximum value to Deloitte and to external stakeholders.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte.
• RequirementsTertiary qualification in a business, marketing or technology discipline.
• Currently enrolled in an MBA program or have obtained the qualification with a well ranked institution.
• Minimum 8-10 years of working experience in the Consulting Industry and/or Financial Services Industry (Banking), ideally in products, retail marketing or digital acquisition roles.
• Good knowledge of retail banking products and segments (wealth, loans, cards, SME, Affluent etc). Prior experience/exposure to insurance products will be an advantage.
• Knowledge of Southeast Asia market, the core trends and drivers, with proficiency in articulating regulatory, economic, technological, and business impacts on key institutions.
• Types of role led:Digital Transformation in a bank i.e. sales and service transformation including customer journeys, service blueprints and process redesign.
• Strategy Consulting to define Target Operating Models and/or transformation to enable key drivers of change in banking (customer centricity, digitalization, growth, efficiency, regulatory change, sustainability).
• Retail Bank Marketing or Digital Acquisition roles.
• Experience in designing and executing integrated marketing campaigns, and optimizing campaign performance.
• Human-centered design thinking, logical structuring, and analytical problem-solving skills.
• Strong analytical skills, with the ability to interpret data and insights to inform strategy and decision-making.
• Creative thinker with a results-oriented mindset and a passion for driving innovation and delivering exceptional business results.
• Proficient in Excel and PowerPoint usage to present recommendations to client.
• Exceptional interpersonal, team building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 107088In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประเภทงาน:

งานประจำ

• About UsTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.To us, every chal ...
• Minimum Qualification1. Bachelor degree or above, more than 2 years of operation related work experience.2. Good communication and coordination skills, strong empathy, master the operation methodology of creators and KOL.3. Excellent negotiation skills and cross-functional collaboration and integration capabilities, and have the ability to create and package influential events.4. Clear logic, strong execution ability, data analysis ability, strong self-drive, and certain ability to resist pressure.5. Fluent English and Thai would be required to work with external stakeholders.Preferred Qualification1. Experience in e-commerce or lifestyle business is advantageous.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Quality Assurance, Assurance, Project Management

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
• Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
• Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
• Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
• Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
• Manage the BPO team to ensure high performance.
• Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
• meeting the Partners' expectations.
• Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
• Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
• Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
• Work with escalation from selling partners or Account Managers.
• Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
• Bachelor's degree or equivalent practical experience required.
• 3+ years experience in a Sales, Account Management, or Customer Success role.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Project management experience.
• Experience with E-commerce, marketplace platforms.
• Commercial thinking.
• Ownership mindset.
• Working with or managing BPO agents who are account managers or sales focused.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The Campaign Operations Thailand will be responsible for creating and executing campaigns in Thailand for TikTok LIVE. They will work closely with cross-functional teams such as product, managing creators, and partners to ensure campaigns are successfully executed, resulting in increased customer engagement and revenue.
• As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Job Responsibilities.
• Responsible for planning and operating LIVE events in Thailand, including but not limited to event design, planning, promotional materials production, video editing, event configuration, execution, post-event review and optimization. Support optimization of external promotional materials and video editing.
• Responsible for the promotion and education of native events, communicating with internal teams and external partners. This includes educating stakeholders on event mechanism, strategic communication, material translation, and feedback survey.
• Design stickers, effects, and gifts suitable for native users, and enhance their recognition of gifts.
• Minimum Qualification.
• Bachelor's degree holder.
• Strong communication and written skills in Thailand language & English, able to work in an international and diverse environment.
• Preferred Qualification.
• Capable in multi-tasking, taking initiatives and collaborating effectively in a team setting.
• Exposure in Tech & Media industry is advantageous.
• Good understanding of trending topics & social content products.
• Experience in data analysis work is advantageous.
• Strong business acumen in emerging industries.
• Hunger for ideas, can-do attitude.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

ประเภทงาน:

งานประจำ

• About TikTok.
• TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.
• Lead investigations and analysis of suspicious behaviour, fraudulent transactions, and abuse in a timely manner to protect the integrity of the platform.
• Identify vulnerabilities, and collaborate with cross functional teams to mitigate or prevent occurrences of fraudulent activity.
• Monitor user communities for emerging threats and new methods of fraud.
• Produce regular high-quality fraud reports to summarize new trends and business impacts for updating senior management teams.
• Engage with various business, technology, and security/risk stakeholders to identify and solve risk problems at scale.
• Collaborate with product, and data teams to build solutions to proactively or reactively prevent exploitation of the platform.
• Collaborate with Legal, Public Affairs, and other cross-functional teams (when needed) to investigate and respond to regulator inquiries on fraud and (or) crime-related activities.
• Perform other ad-hoc tasks related to fraud operations.
• Minimum of 5+ years professional experience in operation and investigation related to fraud, abuse, or cybercrime.
• Detail-oriented, highly analytical, and strong project management skills.
• Preferred Qualifications.
• Ability to understand opposing points of view on highly complex issues.
• Strong ability to gather information from various online sources and community groups.
• Capacity to draw actionable insights from datasets; knowledge of SQL, Python, or equivalent is a plus.
• Prior law enforcement and/or prosecution experience a plus.
• About 10~20% of travel if needed.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Contracts, Internal Audit, Sales, English

ประเภทงาน:

งานประจำ

• Order Management: Process, track, and fulfill customer orders throughout the entire order lifecycle, ensuring customer satisfaction.
• Coordination with supply chain, planning & logistics teams to answer customer enquiries, and provide on time delivery.
• Contract management to ensure smooth operations in line with contracts (prices, payment terms and deliveries, etc.).
• Operation excellence: Conduct internal Audit on Sales Operations processes, develop, and implement new customer service policies and procedures across all affiliates.
• Ensure adherence to processes, especially with IT systems (ERP/CRM).
• Work on continuous improvement to streamline processes.
• Analyze recurring problems and implement solutions to prevent future issues.
• Customer Experience Enhancement: Initiate and lead initiatives aimed at improving the overall customer experience.
• Identify customer pain points to propose improvements.
• Team Management: Supervise and lead a team of customer service executives.
• Monitor performance metrics and ensure team adherence to service standards.
• Performance Analysis and Reporting: Monitor and analyze sales performance indicators (Sales vs Forecast & Budget).
• Track and analyze customer service metrics (Customer Service Level, Lead Time, Customer Satisfaction, resolution time).
• Forecast: Review update and monitor sales forecasts.
• Update demand forecast to supply chain and track demand variation.
• Competencies: General Customer-centric approach.
• Excellent English skills.
• Excellent communication skills.
• Teamwork and motivational skills.
• Exposure to international environment required.
• Functional In-depth understanding of sales principles and customer service practices.
• Proficiency with MS Office Suite, particularly MS Excel. Power BI is a plus.
• Proven work experience as a Sales support specialist is a plus.
• Hands-on experience with ERP and CRM systems is a plus.
• Qualifications: Bachelor s or Master's degree in Business field.
• 5-10 years of experiences in business operations.
• Excellent Command of spoken & written English.
• Excellent computer skills (Microsoft - Excel & Words).
• Good analytical and problem-solving skills.

ทักษะ:

Market Research, Research, Procurement, English

ประเภทงาน:

งานประจำ

• Manage fully F&B operations of Courtyard Group e.g. OKONOMI, 72 Courtyard (Beam-X, Beer Belly).
• Develop and implement operational strategies that align with business goals.
• Manage budgets, forecasts, and financial performance metrics to maximize profitability.
• Proficiency in doing market research, generating demographic insights, and creating accurate and timely estimates for various projects and brands.
• Manage pre-openings, launch new brands, oversee all facets of operation for already-existing brands, and monitor performance and reports.
• Oversee all aspects of food and beverage operations, including procurement, production, quality control, and service delivery.
• Ensure compliance with health and safety regulations, industry standards, and company policies.
• Analyze operational costs and implement strategies to reduce waste and improve efficiency.
• Collaborate with senior management to establish long-term plans for growth and development.
• Build and maintain relationships with suppliers and vendors to ensure quality ingredients and services.
• Develop and implement initiatives to improve customer satisfaction and loyalty.
• Monitor feedback and performance metrics to drive continuous improvement.
• Prepare regular reports on operational performance, trends, and areas for improvement.
• Utilize data analytics to inform decision-making and operational strategies.
• Assure timely completion of construction milestones.
• Capable of working with a sizable team on a variety of brands, sectors, and job roles.
• Knowledge of supply chain management and vendor negotiations.
• Customer-focused mindset with a commitment to service excellence.
• The ideal candidate should possess the following background.
• Required 10+ years of experience in operations management within the food and beverage industry.
• Thai nationality.
• Strong understanding of food safety standards, regulations, and quality control processes.
• Proven track record of managing budgets and driving profitability.
• Excellent in Thai & English communication and interpersonal skills.
• Ability to analyze data and implement process improvements.
• Strong leadership, organizational and multitasking abilities.
• Proficient in financial management and reporting software.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Perform the daily execution of operations, including but not limited to processing transactions, verifying accounts, and verifying customer assets.
• Respond to the large volume of customer inquiries and questions, and provide information regarding tradings, digital asset transfers, and company products or services with great attention to detail and a customer-service-centric mind.
• Conduct duties following communication procedures, guidelines, regulations, and policies correctly.
• Participate with cross-functional teams to address the operational work process issues and identify opportunities to optimize customer experience to increase customer satisfaction.
• Participate in projects and other special tasks as assigned.
• Bachelor s degree in any field.
• Minimum 1 year of experience in Operations, Customer Support, or any related field.
• Good verbal and written communication skills in both Thai and English.
• Good explanation with a can-do attitude and a keen attention to detail.
• Customer-centric mindset focusing on providing a positive customer experience.
• Ability to remain calm and maintain patience during difficult customer interactions.
• Comfortable working in a fast-paced and ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Flexible working hours with 5 working days a week (Willing to work on rotating shifts including weekends and public holidays).
• Experienced in cryptocurrency, banking, online payments, exchanges, or trading.
• Experienced in the Operations or Customer Support.
• General understanding of KYC/AMLO requirements.
• Work experience in a high-growth startup or tech company.
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ประเภทงาน:

งานประจำ

• รับและจ่ายเงินและเช็คตามที่ได้รับการจัดสรรเพื่อให้การปฏิบัติการทางเงินบรรลุวัตถุประสงค์.
• เลือกใช้เงินจากธนาคารที่มีต้นทุนของเงินต่ำที่สุด และบริหารเงินสดคงเหลือให้ได้รับผลตอบแทนสูงสุด.
• ปฏิบัติการชำระหนี้โดยใช้ระบบ cash management.
• ติดตามเอกสารเพื่อประกอบการจ่ายเงิน จัดทำข้อมูลเสนอผู้บังคับบัญชาเพื่อตรวจสอบและเสนอกรรมการอนุมัติผ่านระบบ.
• รักษาเงินสดย่อยและเบิกชดเชยเงินสดย่อย.
• รับวางบิลและดูแลการชำระหนี้ให้ตรงตามกำหนด.
• จัดทำใบเสร็จรับเงินและหนังสือรับรองภาษีหัก ณ ที่จ่าย.
• จัดทำและตรวจสอบเอกสารเงินโอนรับ - เงินโอนออกต่างประเทศ.
• จัดทำรายงานต่างๆ ทางด้านการเงิน เช่น ทะเบียนรับ-จ่ายธนาคาร สัญญาเงินกู้ระหว่างบริษัทในเครือและสถาบันการเงิน รายงานยอดคงเหลือ และเงินฝากธนาคารทุกบัญชี รายงานหนี้เงินกู้สถาบันการเงินที่จะครบกำหนด เป็นต้น.
• ทำหน้าที่อื่นๆ ตามที่ผู้บังคับบัญชามอบหมาย.
• ปริญญาตรีสาขาการเงิน บัญชี เศรษฐศาสตร์ บริหารทั่วไป มีความเข้าใจในการดำเนินงานของกลุ่มบริษัท.
• มีความเข้าใจในระบบธนาคาร และการบริหารเงิน.
• สามารถปฏิบัติงานในระบบ CASH MANAGEMENT ของธนาคาร และปรับเปลี่ยนได้ตามระบบ.
• ใช้โปรแกรมคอมพิวเตอร์ในการประมวลผล และจัดทำรายงานได้.
• ใช้เครื่องคิดเลขได้คล่องแคล่ว.
• ยินดีรับนักศึกษาจบใหม่.
• ติดต่อสอบถาม คุณนันท์ชนก
• Email: [email protected]
• สังกัดบริษัท ไทยเบฟเวอเรจ จำกัด (มหาชน)
• สถานที่ปฏิบัติงาน อาคารแสงโสม1 (ถ.วิภาวดีรังสิต แขวงจอมพล เขตจตุจักร กทม.).

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in critical facilities management (e.g., facility, technical, and team management).
• Experience in site-level data center or mission critical facility management.
• Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.
• Preferred qualifications:Experience collaborating with other business units to meet company goals and standards.
• Understanding of the operations and maintenance of electrical, control systems, and mechanical systems in a critical environment.
• Ability to develop and grow team members through coaching, mentoring, and training.
• Ability to set, prioritize, and achieve business objectives.
• Excellent problem-solving skills.
• The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facility Technicians at Google data centers operate, monitor and support physical facilities conditions. Some duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). You'll provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order.You will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• ResponsibilitiesEmpower your team through hiring, talent development, and career support. Integrate Google strategy with internal and external partners, ensuring aligned goals.
• Plan and manage operational budgets and expense forecasting. Create and deploy strategies for cost-effective operations focused on total cost of ownership.
• Meet Service Level Agreements (SLAs) on uptime, efficiency, and cost with internal teams. Set strategy and plan deployments across multiple sites.
• Demonstrate critical thinking and innovation in addressing traditional and emergent data center challenges. Demonstrate flexibility and the ability to support our operations, taking the lead in responding to critical events when necessary.
• Lead by example, deliver results, develop people, build community, implement, and drive a safety culture at the site.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

ทักษะ:

English

ประเภทงาน:

ฝึกงาน

• Fluent in spoken and written English.
• Graduation in 2025 or later; able to commit to at least 5 days per week, with an internship duration of at least 6 months.
• Preference for candidates with overseas living/study experience and a strong interest in international markets.
• Good time management and organizational skills, capable of handling multiple tasks in a fast-paced environment.
• Strong communication skills, stress resistance, attention to detail, strong sense of responsibility, and ownership mindset.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.
• To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Trust & Safety.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Grow the Safety team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of labeling policies and the target of labeling.
• Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
• Bachelor's Degree or equivalent education background.
• 1 year of experience working as People Manager/Team Lead.
• 3 years of experience working on content quality or safety in a major tech or media company.
• Good command of online safety, privacy, and expression issues.
• Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
• Advanced Degree or equivalent education background.
• Team player and ability to collaborate with different teams.
• Attention to detail and ability to work independently.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.