เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Legal, Data Analysis, Research

ประเภทงาน:

งานประจำ

• Legal Technology Management: Oversee the implementation and maintenance of legal technology solutions, such as legal-AI tools, e-billing, contract management systems, and document management systems.
• Process Optimization: Identify opportunities to streamline legal processes and improve efficiency. Develop and implement best practices for the legal department.
• Data Analysis: Analyze legal data to provide insights and recommendations for process improvements. Generate reports and dashboards to track key performance metrics.
• Vendor/Invoice Management: Manage the invoicing process including reviewing, approving, and tracking invoices to ensure timely and accurate payment.
• Budget/Spend Reporting: Assist in managing the legal department's budget, including tracking expenses and identifying cost-saving opportunities.
• Project Support: Provide support for various legal projects, including research, documentation, and coordination with other departments.
• Compliance: Ensure compliance with regulatory requirements and internal policies. Assist in developing and implementing compliance programs/documentation (eg. SOP, policy, guidelines).
• Bachelor's degree in Business Administration, Law, or a related field.
• Minimum 3 years of experience in legal operations or a similar role in process improvement/project management.
• Strong understanding of legal technology and tools.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Experience with data analysis and reporting tools.
• LI-DN2.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Compliance, English

ประเภทงาน:

งานประจำ

• 2~3 years of experience in HR operations;.
• Good understanding of labour/compliance laws, cultural nuances and HR best practices;.
• Experience with employee lifecycle (including but not limited to onboarding, transfers, performance cycles, leaves of absence, immigration matters and offboarding);.
• Ability to work independently, demonstrating initiative and a proactive approach to problem-solving;.
• Highly proficient and excellent communication skills in English.
• Preferred Qualifications.
• Support employees and improve employee experience by providing end-to-end HR solutions to solve their issues;.
• High level of discretion, confidentiality, and ethics;.
• Humility, flexibility, and good interpersonal & customer facing skills are a must to be part of a strong and united team across the APAC region;.
• Experience in setting up relationships & handling trade unions is a plus.

ทักษะ:

Finance, Power BI, Tableau

ประเภทงาน:

งานประจำ

• Monitor sales trends, manage stock levels, and coordinate with supply chain teams to ensure accurate inventory and avoid stock discrepancies.
• Oversee daily operations, including order processing, inventory updates, and issue resolution to ensure smooth platform performance.
• Support the setup, integration, and operational rollout of new sales channels, ensuring alignment with existing workflows.
• Identify operational gaps, propose process enhancements, and lead initiatives to improve efficiency, reduce errors, and optimize resource usage.
• Ensure accurate and timely order fulfillment by working closely with warehouses, logistics, and customer service teams.
• Investigate and resolve operational issues such as stock mismatches, delayed orders, and return discrepancies, with a focus on root cause analysis.
• Track key operational KPIs, analyze data to identify trends, and prepare reports to support decision-making and process improvements.
• Work with IT, logistics, finance, and customer service teams to ensure seamless end-to-end operational processes.
• Ensure operational systems and workflows are up-to-date, efficient, and well-documented for easy reference and continuous improvement.
• Provide operational guidance and support to internal teams, ensuring best practices are consistently applied across all channels.
• Bachelor s degree in Business administration, Economics, Supply Chain or a related field.
• 2+ years of experience in e-commerce, marketplace operations, demand planning, or inventory management.
• Familiarity with online merchandising and marketplace platforms is a plus.
• Proficient in MS Excel & PowerPoint and Google Sheets.
• Experience with other analytical tools (e.g., Power BI, Tableau) for data analysis is a plus.
• Knowledge of forecasting techniques and inventory management software is advantageous.
• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Able to work under pressure and handle multiple projects simultaneously.
• Detail-oriented with good organizational skills.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.

ทักษะ:

Project Management, Social media, English, Vietnamese

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications.
• We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• About the team The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy.
• Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
• What will I be doing?.
• Keep up to date with the latest trends and best practices in the search ads business and the search engine industry.
• Collaborate with stakeholders such as PM and RD teams to understand requirements and drive improvements and optimization of key product and delivery metrics.
• Develop and implement proactive operational plans and coordinate internal and external resources to ensure efficient implementation and achievement of business goals.
• Establish and enforce guidelines or SOPs based on business requirements and manage the execution of search ads projects to ensure quality and effectiveness.
• Identify and resolve problems that occur during project execution using data-driven insights and creative solutions.
• Cooperate with labeling vendors to ensure alignment with overall delivery standards.
• Report, analyze, and provide insights to optimize our operational process.
• Any additional responsibilities that are not specifically listed above.
• Bachelor's degree or higher.
• Minimum of 3 years of work experience in product operation within the IT industry.
• Project management and quality management experience.
• Experience collaborating with labeling vendors is preferred.
• Strong understanding of quality, efficiency, and cost management principles.
• Fluency in English is required.
• Excellent problem-solving skills and the ability to think critically.
• Strong communication and presentation skills and work effectively with cross-functional teams and stakeholders.
• Strong analytical skills with a proven ability to utilize data for decision-making and driving improvements.
• Thorough understanding of search engines and familiarity with social media platforms.
• Flexible, adaptable, proactive, and self-motivated and perform well in a highly dynamic, rapidly changing environment.
• A secondary language is preferred (Thai, Vietnamese, Bahasa Indonesian) to work with external stakeholders.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• TikTok Trust & Safety recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
• We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centered, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
• At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประเภทงาน:

งานประจำ

• Responsible for Lazada TH CRM operations, devising and executing localized PUSH and Email communication strategies E2E.
• Develop and keep optimizing localized Push notification strategies (including content, timing, frequency, etc.) based on Thai market user habits and brand identity to enhance click-through rates, conversion rates, and user retention.
• Monitor and analyze push performance metrics (e.g., open rate, conversion rate) to refine targeted Push strategies by leveraging user segmentation and behavioral data f ...
• Collaborate closely with cross-functional teams including commercial and products to integrate resources for cross-channel promotions and product updates.
• Research and explore local customer preferences as well market trends to propose innovative solutions for enhancing brand influence and user experience..
• Bachelor's degree or above, with CRM and/or content ops experience in e-commerce or related industry.
• Excellent content ops ability to craft engaging Thai and English content.
• Result-driven mindset with experience in A/B testing, data analysis and strategy optimization.
• Good understanding of the Thai market and in-depth knowledge of e-commerce user behavior.
• Strong team player, innovative mindset, and self-motivated in a fast-paced environment.

ประเภทงาน:

งานประจำ

• Oversee an end-to-end deals hunting process for Flash Sale channel. Design the deals hunting criteria and process in order to maximize the sales on the channel.
• Work closely with commercial team to identify and grow new strategic assortment from key sellers.
• Incubate and expand the pool of eligible sellers to ensure a sustainable growth.
• Maintain the quality of the products featured on the channel by establishing operation standards in order to create a good customer experience.
• Utilize data to monitor the performance and present insights and recommendations to management..
• Requirements/Qualifications(must have):.
• Bachelor's degree in related field (i.e. Business, Marketing, Economic, Engineering etc.).
• 1-3 years of work experience with commercial, retail or data analysis background.
• Proficiency in Microsoft Office, particularly Excel.
• Fluent in both Thai and English..
• Excellent analytical skills and data visualization skills, SQL would be a plus.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Lead the team to handle all quality excursions independently, and take effective actions on time.
• Oversee the product & material quality from NPI to mass production.
• Develop the quality control plan for respective area (material/process/product).
• Monitor and report quality KPI for internal (factory) and external (customer).
• Drive continuous improvement to benefit customer, CLS and supplier.
• Develop and maintain internal quality system, procedures, work instructions and workmanship standards.
• Lead process/product/system/supplier audit and improvement actions follow up.Industry standards (e.g. ISO).
• Compliance audit.
• Safety audit etc.
• Follow up the EC(Engineering Change), SPCN(Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally).
• Coach junior quality staff to improve their quality knowledge.
• Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.
• Knowledge/Skills/Competencies.
• Strong knowledge of quality tools, ISO and IPC standards and processes.
• Knowledge of software and its uses in generating reports capturing data presenting data in an understandable format.
• Strong knowledge of product and manufacturing processes.
• Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality,on-time delivery and profitability of the unit.
• Knowledge of quality tools such as FMEA, PMP, SPC, 8D methodology, etc.
• Knowledge of Six sigma and Lean Kaizen.
• Ability to effectively communicate with a wide variety of internal and external customers.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require repetitive manual movements (e.g., keyboarding), carrying, pushing or pulling light objects, (under 5 kg.), carrying, pushing or pulling heavy objects (over 5 kg.), crouching, climbing.
• Sustained visual concentration on small areas, such as monitors, screens, precise eye/hand coordination, sustained visual concentration on numbers, legal documents.
• Typical Experience.
• 4 to 6 years in a similar role or industry.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experiency.
• Educational requirements may vary by geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

ประเภทงาน:

งานประจำ

• In the role, you will be part of the growth team that specializes in designing frameworks and SOPs to grow partners, build incentive frameworks, develop steering methodology and work with country teams to improve affiliate performance.
• Track and steer affiliate performance towards country KPIs, ensuring cost efficiency and sustainable growth.
• Work closely with 6 countries team to develop country targets, design mechanics, optimize cost and identify growth opportunities or bottlenecks.
• Regularly analyze performance trends, flag potential issues, and provide actionable insights and strategic recommendations to drive growth.
• Main PIC during mega campaigns, supporting countries in planning, monitoring, and optimizing incentive/bonus strategies.
• Develop a clear and actionable execution plans and SOPs to support country-level strategies.
• Support key strategic projects requiring cross-functional collaboration (e.g., campaigns, product initiatives)..
• Bachelors degree in business, economics, marketing, finance or related fields.
• 3+ years of work experience, preferably in analysis, strategic partnerships or similar roles in an ecommerce/technology company.
• Sharp critical thinking, problem-solving skills, strong analytical. Proficiency in SQL and experience leveraging data to drive insights and business decisions.
• Logical, highly organized, and effective in communication, enjoy working with multiple internal stakeholders and execute to the last mile.
• Strong sense of ownership. Eager to make an impact, self-motivated, proactive, and thrives in a fast-paced environment.
• Strong verbal and written communication skills in English..

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Leadership Skill, Multitasking, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Responsible for reconciliation, settlement, and adjustment of financial transactions via Mobile, ATM, CDM, and Banking Agent (both on-us and off-us), including transaction monitoring (e.g., opening new accounts, promptpay registration processing via Mobile).
• Prepare data reports for AMLO and BOT.
• Engage in requirement gathering with BU, IT, and Finance to support new services and middleware replacement for better performance.
• Providing operational insights and writing test documentation (test scripts, business requirements, design reports).
• Basic knowledge of banking or financial institution operations, minimum 3 years experience.
• Skills in standard accounting principles.
• Ability to provide operational insights for both new and existing processes.
• Responsible for routine tasks and testing new systems or system enhancements.
• Ability to write test documentation (test scripts, business requirements, design reports).
• Ability to convey system enhancement knowledge to colleagues.
• Excellent English proficiency.
• Good communication and interpersonal skills.
• Experience in Risk and Control of Digital Banking services is a plus.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Operate and assist in the daily maintenance of the HIPPO.
• Perform manual tasks such as loading and unloading materials, cleaning equipment, and supporting the operations team.
• Identify and solve problems that may arise during operations to keep things running smoothly.
• Ensure safety protocols are followed at all times.
• Collaborate with team members to ensure efficient and effective operations.
• Maintain cleanliness and organization of the worksite and equipment.
• Report any equipment malfunctions or concerns to the supervisor.
• Assist with other operational tasks as required.
• Previous experience in manual labor or hands-on work is preferred.
• Proactive, problem-solving attitude.
• Basic English communication skills are an advantage, but not essential.
• Ability to work outdoors and in various weather conditions.
• Willingness to work 5 days a week on-site at the HIPPO.
• Ability to work well as part of a team.
• A strong sense of responsibility and attention to detail.
• The opportunity to make a meaningful impact in reducing plastic pollution.
• A dynamic and supportive work environment.

ทักษะ:

Event Planning, Financial Reporting

ประเภทงาน:

งานประจำ

• Act as the primary contact for managers, employees, clients, and external partners.
• Manage calendars, schedule meetings, and handle travel arrangements (air tickets, hotels, catering, and itineraries).
• Organize departmental meetings, team-building activities, and group morale events, including logistics and cost control.
• Prepare reports, presentations, and administrative documents as needed.
• Support administrative tasks such as creating POs, system updates, and basic bookkeeping.
• Assist with onboarding new hires and provide coaching for the department.
• Take meeting dictation, minutes, and ensure follow-up actions are completed.
• Contribute to well-being activities organized by the AA community.
• Provide administrative support for visitors and external guests.
• Assist with event planning, including logistics for group and lab events.
• Update and maintain the group s distribution list.
• Manage expense submissions, approvals, and assist with financial reporting.
• Support content creation for events, including collaboration with partners and organizers.
• Assist with internal and external communications, including translation and policy QA support.
• Perform general office duties such as ordering supplies, maintaining records, and preparing invoices.

ทักษะ:

Project Management, Excel, SQL

ประเภทงาน:

งานประจำ

• Analyze and perform daily checks account supply health and investigate root causes for underperformance.
• Oversee delivery of support requests and find areas to optimize.
• Cooperate with Sales Force/Key Accounts Team on resolution and performance improvement.
• Advise on operational impact of ongoing projects and initiatives to reach business targets; run and assess your proposed actions in collaboration with the relevant teams.
• Use out of the box thinking to develop and implement solutions to unique challenges.
• Improve team operation processes and manage supporting resources.
• Documenting processes and procedures to ensure clarity and consistency.
• 2-3 years operations or project management experience.
• Strong problem-solving, analytical skills and attention to detail.
• Investigative skill to quickly identifying issues and opportunities.
• Strong interpersonal skills & ability to influence internal/external stakeholders.
• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
• Be a Team player with a Professional "get it done" attitude and work ethic.
• Adapts well to and is energized by change.
• Is creative and Innovative.
• Experience in Internet, E-Commerce, technology or travel industry experience is a plus.
• Working knowledge and fluency with SQL is a plus.
• Bangkok.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Compliance, Automation, Risk Management

ประเภทงาน:

งานประจำ

• Lead and enhance security operations, mentoring team members and implementing advanced security strategies.
• Architect and enforce security frameworks for IT systems, networks, and cloud environments.
• Monitor, detect, and respond to cyber threats, conducting forensic investigations and post-incident analysis.
• Oversee vulnerability management, system hardening, and security compliance.
• Manage identity and access controls, privileged accounts, and authentication mechanisms.
• Drive security automation, process improvements, and adoption of emerging technologies.
• Conduct security awareness training and ensure best practices across the organization.
• Minimum 5+ years of experience in security operations, with a strong focus on incident response, vulnerability management, and risk assessment.
• Proven experience leading incident response efforts and conducting root cause investigations.
• Experience with vulnerability management, and overseeing the security pipeline.
• Experience with security standardization and IT compliance certification and audit.
• Experience with risk management frameworks and methodologies.
• Expert knowledge of security tools, including SIEM, EDR, vulnerability scanners, and penetration testing tools.
• Strong understanding of network protocols, cloud operating systems, and security concepts.
• Strong understanding of security frameworks such as NIST, ISO 27001, and MITRE ATT&CK.
• Proficiency in scripting languages (e.g., Python, PowerShell) for automation and analysis is a plus.
• Exceptional analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and a commitment to accuracy.
• Strong documentation and reporting skills.
• Ability to effectively communicate technical risks to non-technical stakeholders.
• Understanding of the 3 lines of defense model is a significant advantage.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.

ประเภทงาน:

งานประจำ

• กำหนดแผนงานร่วมกับทีม Demand Forecast & Planning สำหรับแนวทางการขาย การกระจายสินค้าไปยังร้านค้าโมเดิร์นเทรด
• บริหาร และตรวจสอบ Process Order ของลูกค้า
• ประสานงานกับทีม Demand Forecast & Planning เพื่อให้มีสินค้าเพียงพอต่อการความต้องการลูกค้า
• ประสานงานกับฝ่ายขาย ในเรื่องการรับ-จัดส่งสินค้าของลูกค้าแต่ละราย
• ประชุมและวางแผนงานร่วมกับฝ่ายขนส่งในการรับ-จัดส่งสินค้า
• ประสานงานกับลูกค้าในเรื่องสินค้าและการจัดส่ง ให้ถูกต้องและสอดคล้องกับหลักเกณฑ์ของลูกค้า
• ติดตาม และรายงานประเด็นปัญหา จากการรับออเดอร์-การจัดส่ง-เก็บคืนเเละเปลี่ยนสินค้า
• จัดทำและวิเคราะห์รายงานในส่วนที่เกี่ยวข้อง
• พัฒนาและปรับปรุง การรับ-จัดส่ง order
• ปริญญาตรี ด้านการบริหาร/การจัดการ หรือสาขาที่เกี่ยวข้อง
• มีประสบการณ์การวางแผน/ประมาณการสั่งและกระจายสินค้า
• หากมีประสบการณ์ในกลุ่มเป็นสินค้าอุปโภค/บริโภค ช่องทางโมเดิร์นเทรดจะได้รับการพิจารณาเป็นพิเศษ
• มีความรู้ในด้านซัพพลายเชนและโลจิสติกส์
• มีทักษะในการใช้คอมพิวเตอร์โปรแกรม MS-Office
• มีความรู้ด้านภาษาอังกฤษทั้งการพูดและเขียน.

ทักษะ:

Quality Assurance, Assurance, Data Analysis, English

ประเภทงาน:

งานประจำ

• Leading, managing, recruiting & developing the local search operation team, helping them to achieve their full potential and maintain high standards & quality of work.
• Being responsible for ensuring that all services are delivered within the framework of TikTok's core values and in line with existing policies & procedures.
• Being responsible for leading the team to perform policy, process & strategies localization, BPO quality management, Quality assurance, RCA, data analysis & deep dives, making reports & policy recommendations and strengthening the team's understanding ...
• Continuously evaluate outcomes, manage performance, establish and optimize the workflow and SOPs, report, analyse, and optimize quality process to ensure productivity, quality, effect and efficiency goals can be met.
• Being responsible for cooperating with cross-functional teams such as product, research & development teams to optimize search strategies and improve users' search experience.
• Being responsible for landing new projects and providing high-quality training to BPO site.
• Actively promoting and supporting inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and goals.
• Creating an inspiring team environment with an open communication culture, utilizing clear goals and objective setting to help the team succeed.
• Additional compatible and related responsibilities which are not necessarily listed above.
• Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content.
• Bachelor's Degree or equivalent education/experience.
• 3+ years experience working on quality management in a major tech or media company, experience in Search operation is a plus.
• Recent and minimum 2 years experience as Team Lead/Content Manager/ Technical Lead [Strong people management skills and currently managing large multicultural teams with diverse skills.].
• Outstanding natural communicator (verbal/written) with excellent language and communication skills at full proficiency level in English and Thai to support Thai market.
• Strong attention to details and ability to work independently.
• General knowledge about Search Engineering/Search engines and Search related strategies.
• Deep understanding of online safety, privacy, and expression issues.
• Possesses good interpersonal skills, demonstrate good judgment, training and coaching skills.
• Proven track record of working with cross-functional partners, across different countries, ideally have experience with different markets/region.

ทักษะ:

Project Management, Excel, SQL

ประเภทงาน:

งานประจำ

• Analyze and perform daily checks account supply health and investigate root causes for underperformance.
• Oversee delivery of support requests and find areas to optimize.
• Cooperate with Sales Force/Key Accounts Team on resolution and performance improvement.
• Advise on operational impact of ongoing projects and initiatives to reach business targets; run and assess your proposed actions in collaboration with the relevant teams.
• Use out of the box thinking to develop and implement solutions to unique challenges.
• Improve team operation processes and manage supporting resources.
• Documenting processes and procedures to ensure clarity and consistency.
• 2-3 years operations or project management experience.
• Strong problem-solving, analytical skills and attention to detail.
• Investigative skill to quickly identifying issues and opportunities.
• Strong interpersonal skills & ability to influence internal/external stakeholders.
• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
• Be a Team player with a Professional "get it done" attitude and work ethic.
• Adapts well to and is energized by change.
• Is creative and Innovative.
• Experience in Internet, E-Commerce, technology or travel industry experience is a plus.
• Working knowledge and fluency with SQL is a plus.
• Bangkok.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Graphic Design, Multitasking, Enthusiastic

ประเภทงาน:

งานประจำ

• Create, review, and update knowledge content such as Macros, FAQs, SOPs, and articles for the Operations and Customer Support team and customers.
• Maintain the accuracy and timeliness of content in the Knowledge Base, ensuring all materials are updated and written in appropriate, professional language.
• Amend and revise content as necessary to adapt to changes in the work environment and processes.
• Stay informed on industry developments and content management best practices by attending relevant meetings, reading journals, and participating in courses.
• Assist in creating and ensuring the accuracy of announcements on the company s communication channels related to maintenance, technical issues, and other matters.
• Coordinate with external teams to address customer inquiries and ensure smooth communication and operational alignment.
• Bachelor s degree in a related field.
• Minimum 0-1 year of experience in content creation or related fields (Welcom New Grade).
• General understanding of business industry knowledge and Customer Support/Operations/KYC processes.
• Fluency in English and Thai, with excellent verbal and written communication skils TOEIC score of 900+ (or equivalent English proficiency test score).
• Basic graphic design skills and familiarity with design tools such as Canva.
• Ability to generate new ideas for improving team processes and content quality.
• Strong critical thinking and listening skills, with attention to detail.
• Strong interpersonal skills, with the ability to build partnerships across teams and collaborate effectively.
• Good time management and multitasking abilities, with a proactive, enthusiastic approach to work.
• Open-mind, with a willingness to learn and develop new skills.
• Experience in cryptocurrency, banking, online payments, exchanges, or trading.
• Experience in content creation, Operations, or Customer Support.
• Work experience in a high-growth startup or tech company.
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement..
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Swift, Finance, Problem Solving, English

ประเภทงาน:

งานประจำ

• Handle Inward or Outward remittance transactions for clients according to the standard operating procedures and service standards.
• Centralized of Inward and Outward Remittance processing presented from branches to be process and meet with SLA.
• Coaching and training staff to be more knowledge of Foreign Remittance and Regulations of Bank of Thailand etc.
• Investigate and follow up pending transaction to be ensure it has been cleared and settled.
• Co-ordinate with internal unit or group to boast up of new project to be growth up and meet target of the group.
• Monitor Biz channel for Outward remittance and Foreign remittance report.
• Participate in systems enhancement projects.
• Participate in projects on systems enhancement.
• Bachelor s Degree of International business or related field.
• At least 3-5 years in Remittance department or Money Transfer by SWIFT, knowledgeable in Regulations of Bank of Thailand.
• Strong detail-orientation and numerical sense.
• Good communication of reading, speaking and writing English.
• Computer skill, Proficiency in PC applications.
• Coaching to subordinates.
• Has negotiation and solving problem skills.

ประเภทงาน:

งานประจำ

• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Trust & Safety Department Introduction.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• About Team.
• The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
• What will I be doing?.
• Operation & Data Management.
• You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
• You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
• You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
• You will be monitoring the quality scored of agents and run root cause analysis to the management team.
• You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
• Training Management.
• You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
• You will deliver process/product/policy training in classroom and/or virtually to new joiners.
• You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
• What should I bring with me?.
• A minimum Diploma & above education background.
• You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.
• Good English and Thai proficiency.
• You have good attention to detail and you are comfortable using data analysis to identify trends.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• You are familiar with search engines and algorithms of any social media platform or search engine optimization.
• You come with experience in a BPO / call center / customer service or vendor management environment is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Hybrid.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Trust & Safety.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Grow the Safety team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of labeling policies and the target of labeling.
• Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
• Bachelor's Degree or equivalent education background.
• 1 year of experience working as People Manager/Team Lead.
• 3 years of experience working on content quality or safety in a major tech or media company.
• Good command of online safety, privacy, and expression issues.
• Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
• Advanced Degree or equivalent education background.
• Team player and ability to collaborate with different teams.
• Attention to detail and ability to work independently.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.