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āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Producing Reports, Compliance
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Providing a variety of services using entry to advanced level technical and support knowledge covering multiple areas of ocean operations requirements, including data files, documentation, invoices, delivery orders and others related.
- Reviewing, completing and processing various degrees of ocean freight documentation, databases producing reports for ocean operations, and related services.
- Providing basic to more advanced support in the interpretation and assistance to staff and management regarding ocean freight policies, programs and practices.
- Providing support researching issues and developing recommendations to resolve issues related to Ocean Operations.
- Assisting in the review and implementation of ocean freight policies, practices and programs to meet organizational, operations, customer and management needs.
- Assisting to ensure compliance with applicable country laws, rules and regulations; receives guidance and direction or escalates when required.
- Performs other duties as assigned.
- WHAT ARE WE LOOKING FOR? Graduation from a high school or secondary school, or equivalent education and experience is often accepted. Formal vocational or college degree might be preferred for higher level roles, but typically not required.
- Typically require less than three years of experience in ocean services or operational area, intermediate roles typically require at least three years of experience and more senior roles typically require at least five years of experience and at least two years of experience at the intermediate level.
- Basic to more advanced general knowledge of ocean operations and services.
- Basic analytical skills and good service orientation.
- Communicating with co-workers to provide and receive direction.
- WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
- ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļāļģāļŦāļāļāđāļāļāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļāļĩāļĄ Demand Forecast & Planning āļŠāļģāļŦāļĢāļąāļāđāļāļ§āļāļēāļāļāļēāļĢāļāļēāļĒ āļāļēāļĢāļāļĢāļ°āļāļēāļĒāļŠāļīāļāļāđāļēāđāļāļĒāļąāļāļĢāđāļēāļāļāđāļēāđāļĄāđāļāļīāļĢāđāļāđāļāļĢāļ
- āļāļĢāļīāļŦāļēāļĢ āđāļĨāļ°āļāļĢāļ§āļāļŠāļāļ Process Order āļāļāļāļĨāļđāļāļāđāļē
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāļĩāļĄ Demand Forecast & Planning āđāļāļ·āđāļāđāļŦāđāļĄāļĩāļŠāļīāļāļāđāļēāđāļāļĩāļĒāļāļāļāļāđāļāļāļēāļĢāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļĨāļđāļāļāđāļē
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāđāļēāļĒāļāļēāļĒ āđāļāđāļĢāļ·āđāļāļāļāļēāļĢāļĢāļąāļ-āļāļąāļāļŠāđāļāļŠāļīāļāļāđāļēāļāļāļāļĨāļđāļāļāđāļēāđāļāđāļĨāļ°āļĢāļēāļĒ
- āļāļĢāļ°āļāļļāļĄāđāļĨāļ°āļ§āļēāļāđāļāļāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļāđāļēāļĒāļāļāļŠāđāļāđāļāļāļēāļĢāļĢāļąāļ-āļāļąāļāļŠāđāļāļŠāļīāļāļāđāļē
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļĨāļđāļāļāđāļēāđāļāđāļĢāļ·āđāļāļāļŠāļīāļāļāđāļēāđāļĨāļ°āļāļēāļĢāļāļąāļāļŠāđāļ āđāļŦāđāļāļđāļāļāđāļāļāđāļĨāļ°āļŠāļāļāļāļĨāđāļāļāļāļąāļāļŦāļĨāļąāļāđāļāļāļāđāļāļāļāļĨāļđāļāļāđāļē
- āļāļīāļāļāļēāļĄ āđāļĨāļ°āļĢāļēāļĒāļāļēāļāļāļĢāļ°āđāļāđāļāļāļąāļāļŦāļē āļāļēāļāļāļēāļĢāļĢāļąāļāļāļāđāļāļāļĢāđ-āļāļēāļĢāļāļąāļāļŠāđāļ-āđāļāđāļāļāļ·āļāđāđāļĨāļ°āđāļāļĨāļĩāđāļĒāļāļŠāļīāļāļāđāļē
- āļāļąāļāļāļģāđāļĨāļ°āļ§āļīāđāļāļĢāļēāļ°āļŦāđāļĢāļēāļĒāļāļēāļāđāļāļŠāđāļ§āļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ
- āļāļąāļāļāļēāđāļĨāļ°āļāļĢāļąāļāļāļĢāļļāļ āļāļēāļĢāļĢāļąāļ-āļāļąāļāļŠāđāļ order
- āļāļĢāļīāļāļāļēāļāļĢāļĩ āļāđāļēāļāļāļēāļĢāļāļĢāļīāļŦāļēāļĢ/āļāļēāļĢāļāļąāļāļāļēāļĢ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļēāļĢāļ§āļēāļāđāļāļ/āļāļĢāļ°āļĄāļēāļāļāļēāļĢāļŠāļąāđāļāđāļĨāļ°āļāļĢāļ°āļāļēāļĒāļŠāļīāļāļāđāļē
- āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļĨāļļāđāļĄāđāļāđāļāļŠāļīāļāļāđāļēāļāļļāļāđāļ āļ/āļāļĢāļīāđāļ āļ āļāđāļāļāļāļēāļāđāļĄāđāļāļīāļĢāđāļāđāļāļĢāļāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļāđāļēāļāļāļąāļāļāļĨāļēāļĒāđāļāļāđāļĨāļ°āđāļĨāļāļīāļŠāļāļīāļāļŠāđ
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāđāļāđāļāļāļĄāļāļīāļ§āđāļāļāļĢāđāđāļāļĢāđāļāļĢāļĄ MS-Office
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāđāļēāļāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāļāļąāđāļāļāļēāļĢāļāļđāļāđāļĨāļ°āđāļāļĩāļĒāļ.
āļāļąāļāļĐāļ°:
Event Planning, Budgeting, Social media
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Plan and execute engaging online and offline events (e.g., webinars, conferences, product launches, meetups) to share knowledge of digital assets, promote company products/services and drive brand awareness.
- Manage all aspects of event planning and execution, including budgeting, logistics, vendor relations, and on-site coordination.
- Collaborate with internal teams and external partners to ensure successful event execution.
- Track and analyze event performance metrics (e.g., attendance, engagement, lead generation) to measure ROI and optimize future events.
- Develop and implement integrated marketing campaigns across various channels (e.g., digital, social media, email, content) to achieve specific marketing goals.
- Create compelling marketing materials and content that resonate with target audiences.
- Provide administrative support to the marketing operations team, including data entry, file management, and research.
- Participate in collaborative projects with other marketing teams to support integrated campaigns and initiatives.
- Handle ad-hoc marketing operations tasks and projects as assigned, demonstrating flexibility and problem-solving skills.
- For Candidate Privacy Policy, please follow at https://careers.bitkub.com/privacy.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Swift, Finance, Problem Solving, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ30,000 - āļŋ40,000
- Handle Inward or Outward remittance transactions for clients according to the standard operating procedures and service standards.
- Centralized of Inward and Outward Remittance processing presented from branches to be process and meet with SLA.
- Coaching and training staff to be more knowledge of Foreign Remittance and Regulations of Bank of Thailand etc.
- Investigate and follow up pending transaction to be ensure it has been cleared and settled.
- Co-ordinate with internal unit or group to boast up of new project to be growth up and meet target of the group.
- Monitor Biz channel for Outward remittance and Foreign remittance report.
- Participate in systems enhancement projects.
- Participate in projects on systems enhancement.
- Bachelor s Degree of International business or related field.
- At least 3-5 years in Remittance department or Money Transfer by SWIFT, knowledgeable in Regulations of Bank of Thailand.
- Strong detail-orientation and numerical sense.
- Good communication of reading, speaking and writing English.
- Computer skill, Proficiency in PC applications.
- Coaching to subordinates.
- Has negotiation and solving problem skills.
āļāļąāļāļĐāļ°:
Business Development, Data Analysis
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Determine the management policy, create a strategic plan, action plan, and operation of the Gas station (in your responsible area/region/district).
- Control and manage the gas station s operation to follow the goals and the directions of the organization towards short-term and long-term plans; as well as, rules, standards, quality, service, manpower, and related safety measures.
- Plan strategies to increase sales in the gas station, analyze targeted customers, set guidelines for customer services, and convey to your team for them to use to creat ...
- Plan and set profit and loss strategies and goals in all of the business units within the service station: such as fuel sales, engine fuel sales, and increasing the number of membership cards.
- Provide suggestions for ways to improve operations and management of the station efficiently, and meet the specified goals.
- Analyze, study, and find ways to improve the efficiency of the gas station in your responsible area.
- Supervise, manage, and develop the section/region/branch managers to perform tasks accordingly to the specified goals.
- āļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļĨāļ°āļāļĢāļ°āļĄāļēāļāļāļēāļĢāļāļāļāļĢāļ°āļĄāļēāļāđāļĨāļ°āļĒāļāļāļāļēāļĒ āļāļĢāļīāļŦāļēāļĢāļāļĨāļāļĢāļ°āļāļāļāļāļēāļĢ āđāļāļ·āđāļāļŠāļĢāđāļēāļāļāļĨāļāļģāđāļĢāđāļāļāļļāļāļŦāļāđāļ§āļĒāļāļļāļĢāļāļīāļāļ āļēāļĒāđāļāļŠāļāļēāļāļĩāļāļĢāļīāļāļēāļĢāļŊ.
- āļāļģāļŦāļāļ āļāļąāļāļāļēāđāļĨāļ°āļāļĢāļąāļāļāļĢāļļāļāļĄāļēāļāļĢāļāļēāļāļāļēāļĢāļāļģāļāļēāļ āļ§āļēāļāđāļāļ§āļāļēāļāļāļēāļĢāļāļ§āļāļāļļāļĄāļāļĢāļ°āļāļ§āļāļāļēāļĢāļŠāļ·āđāļāļāļ§āļēāļĄ āļāļģāļŦāļāļāļĄāļēāļāļĢāļāļēāļāļāļđāđāļĄāļ·āļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļāļ āļēāļĒāđāļāļāļāļāļāļĨāļļāđāļĄāļāļāļīāļāļąāļāļīāļāļēāļĢ āđāļāļ·āđāļāđāļŦāđāđāļāļīāļāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāļāļĢāļ°āļŠāļīāļāļāļīāļāļĨāđāļĨāļ°āđāļāđāļāļĄāļēāļāļĢāļāļēāļ.
- āļāļģāļŦāļāļāļāļĨāļĒāļļāļāļāđāđāļĨāļ°āđāļāļ§āļāļēāļāđāļāļāļēāļĢāļŠāđāļāđāļŠāļĢāļīāļĄāļāļēāļĢāļāļēāļĒāđāļŦāđāļŠāļāļāļāļĨāđāļāļāļāļąāļāđāļāđāļēāļŦāļĄāļēāļĒāļāļāļāļāļĢāļīāļĐāļąāļ.
- āļāļīāļāļāļēāļĄāļāļēāļĢāļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļēāđāļŦāđāđāļāđāļāđāļāļāļēāļĄāļĄāļēāļāļĢāļāļēāļ.
- āļĢāđāļ§āļĄāļāļąāļāļāļģāđāļĨāļ°āļāļĢāļąāļāļāļĢāļļāļāļŦāļĨāļąāļāđāļāļāļāđ/āđāļāļ·āđāļāļāđāļāđāļāļāļēāļĢāļāļīāļāļēāļĢāļāļē Incentive āđāļĨāļ° KPIs āļāļāļāļŠāļāļēāļāļĩāļāļĢāļīāļāļēāļĢ.
- āļāļąāļāļŦāļēāđāļĨāļ°āļŠāļāļąāļāļŠāļāļļāļāđāļāļĢāļ·āđāļāļāļĄāļ·āļāđāļĨāļ°āļāļļāļāļāļĢāļāđāļāđāļēāļāđ āđāļāļ·āđāļāļŠāļāļąāļāļŠāļāļļāļāļāļēāļāļŠāļāļēāļāļĩāļāļĢāļīāļāļēāļĢāđāļāļāđāļēāļāļāļēāļāļāļēāļĒāđāļĨāļ°āļāļēāļāļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļēāđāļŦāđāđāļāļīāļāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļ.
- āļāļāļāđāļāļ āļāļąāļāļāļēāđāļĨāļ°āļāļ§āļāļāļļāļĄāđāļāļāđāļēāļ Operation Management Dashboard.
- āļāļģāļāļąāļāļāļđāđāļĨāļāļēāļĢāļāļģāđāļāļīāļāļāļēāļāđāļāļ āļēāļāļĢāļ§āļĄ āđāļāļ·āđāļāđāļŦāđāđāļāđāļĒāļāļāļāļēāļĒāļāļēāļĄāđāļāđāļēāļŦāļĄāļēāļĒ.
- āļāļģāļāļąāļāļāļđāđāļĨāļāļēāļĢāļāļģāđāļāļīāļāļāļēāļāļāļĒāļēāļĒāļŠāļāļēāļāļĩāļāļĢāļīāļāļēāļĢāđāļŦāđāđāļāđāļāđāļāļāļēāļĄāđāļāđāļēāļŦāļĄāļēāļĒ.
- āļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļĨāļ°āļāļĢāļ°āļĄāļēāļāļāļēāļĢāļāļāļāļĢāļ°āļĄāļēāļāđāļĨāļ°āļĒāļāļāļāļēāļĒ āļāļĢāļīāļŦāļēāļĢāļāļĨāļāļĢāļ°āļāļāļāļāļēāļĢāđāļāļ āļēāļāļĢāļ§āļĄāļāļāļāļāđāļēāļĒāļāļēāļāđāļŦāđāļŠāļāļāļāļĨāđāļāļāļāļąāļāļāđāļĒāļāļēāļĒ āđāļĨāļ°āđāļāđāļēāļŦāļĄāļēāļĒāļāļĢāļīāļĐāļąāļ.
- āļāļģāļŦāļāļ āļāļąāļāļāļēāđāļĨāļ°āļāļĢāļąāļāļāļĢāļļāļāļĄāļēāļāļĢāļāļēāļāļāļēāļĢāļāļģāļāļēāļ āļāļģāļŦāļāļāļĄāļēāļāļĢāļāļēāļāļāļđāđāļĄāļ·āļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļāļ āļēāļĒāđāļāļāļāļāļāļĨāļļāđāļĄāļāļāļīāļāļąāļāļīāļāļēāļĢ.
- āļāļģāļŦāļāļāļāļĨāļĒāļļāļāļāđāđāļĨāļ°āđāļāļ§āļāļēāļāđāļāļāļēāļĢāļŠāđāļāđāļŠāļĢāļīāļĄāļāļēāļĢāļāļēāļĒāđāļŦāđāļŠāļāļāļāļĨāđāļāļāļāļąāļāđāļāđāļēāļŦāļĄāļēāļĒāļāļāļāļāļĢāļīāļĐāļąāļ..
- Bachelor degree or Higher in MBA, Economics, Engineer or related field.
- At least 10 years' experience in Operation, Marketing or Business Development.
- Experience in Oil &Energy, Retail, or Automotive industry.
- Experience in Operation design, Setup and Control.
- Data Driven mindset and Data Analysis.
- Well handle multitask and Leading team.
- Multi-dimensional of systematic thinking, Linkage of operation and business.
- Must have full working rights in Thailand.
- Thai Only.
āļāļąāļāļĐāļ°:
Risk Management, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Collaborate with top management to develop and execute operational strategies aligned with the company s goals and objectives.
- Build and lead a high-performing team by establishing clear goals, implementing effective talent strategies (recruitment, development, management, and retention), and ensuring achievement of all targets, KPIs, and SLAs.
- Lead, mentor, and develop the Operations team performance, fostering a collaborative and high-performance work environment aligned with company direction and purpose.
- Manage to streamline day-to-day operations including transaction fulfillment, and user account management to ensure smooth and efficient workflow across teams.
- Ensure and develop standard operating procedures (SOPs) align with company policies, procedures, and regulations to implement comprehensive risk management strategies to minimize operational disruptions.
- Conduct performance evaluations, provide constructive feedback, and implement training programs to enhance team capabilities.
- Utilize data-driven insights to identify trends, opportunities, and areas of improvement.
- Oversee the recruiting and performance evaluation of the Operations team, including optimizing resource distribution to maximize efficiency and meet company goals.
- Determine the projects for the Operations team to collaborate with cross-functional teams to improve the overall operational work processes, and tools and identify opportunities to optimize customer experience that increase customer satisfaction and improve the company products.
- Prevent and resolve conflicts among the Operations team and other teams to maintain a productive work environment.
- Bachelor s degree in any related field.
- Minimum 7 years of experience in Operations management with a minimum of 5 years of experience in a supervisory role.
- Excellent in managing and leading multicultural and diverse teams with a proven track record in effective team leadership and management.
- A strong leader who effectively handles critical situations with a good mindset in people development, leadership qualities with excellent communication, mentoring, task-delegation, coaching, conflict resolution, and interpersonal skills.
- Strong background in identifying, assessing, and mitigating operational risks.
- Solid understanding of core digital currency operations, including trade execution, settlement, wallet management, and custody procedures.
- Solid foundation in data, root cause, and learning-need analysis by using various data sources.
- Ability to leverage data and analytics to measure operational performance, identify areas for improvement, and make data-driven decisions.
- Forward-thinking mindset, with the desire to leverage technology to improve operational tools and systems.
- Excellent verbal and written communication skills in both Thai and English.
- Experienced in cryptocurrency, banking, online payments, exchanges, or trading business within the Operations or Customer Support field (A must).
- Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
- Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
- Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
- Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
- For Candidate Privacy Policy, please follow at https://careers.bitkub.com/privacy.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Support on audits of import/export transactions.
- Ensure the control and governance of the Local customs regulations.
- Operations.
- Perform import/export operations and work with Logistics Vendors.
- Work with Logistics Vendors to ensure smooth day to day operation.
- Support and provide the troubleshooting and issue resolving on import/export operation.
- Own tracking, savings, service improvement projects data gathering and results tracking.
- System/Capability.
- Own Master Data set-up and maintenance.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
- Set and review short-term objectives and operational plans for team to support the tactical goals for treasury business units.
- Ensure the accuracy and efficiency of the processing of Financial Instruments and Money Markets transactions, including settlement, accounting, and reporting within timeframe.
- Collaborate with Finance, Compliance, IT, and other departments on new products and process improvements.
- Bachelor s degree or higher in Finance, Accounting, Economics, or related fields.
- Minimum 5 years of experience in Treasury Operations.
- Strong communication, negotiation, and interpersonal skills.
- Proficiency in English.
āļāļąāļāļĐāļ°:
Project Management
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. About the Team E-commerce's Governance and Experience (GNE) is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. The Moderation Team is part of the GNE organization. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop. Responsibilities.
- Develop and implement Moderation Standard Operating Procedures (SOP) programs.
- Lead in country moderation SOP design and deliver timely and clear updates to internal teams to enable front line operations and to deliver high quality moderation results.
- Manage day-to-day policy development workflows, related guidelines, updates and be the single point of contact and liaison to the overall governance and policy team and other cross functional stakeholders.
- Conduct analysis and draft existing and new moderation guidelines for partners, products and contents with a focus on safety issues.
- Gather insights and identify key business requirements for cross-functional teams and business partners.
- Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
- Work with other program managers to identify risks and opportunities across multiple projects within the department.
- Work closely with quality and training teams to identify struggling areas that should be addressed through learning solutions.
- Bachelor's Degree in business administration, project management or policy related fields.
- 3+ years of working experience in project or program management.
- Track record in crafting and operationalising moderation guidelines in the tech industry.
- Familiar with internet governance management, with a certain level of business sensitivity and risk awareness.
- Preferred Qualifications.
- Master's degree in business administration or policy related fields.
- Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
- Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
āļāļąāļāļĐāļ°:
Procurement, Compliance
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Develop and implement operational strategies, systems, and processes to enhance productivity and efficiency.
- Oversee all aspects of food and beverage operations, including procurement, production, quality control, and service delivery.
- Drive operational excellence through continuous improvement initiatives.
- Production & Supply Chain Management.
- Manage and optimize production schedules, ensuring timely delivery and adherence to quality standards.
- Oversee supply chain operations, including procurement, inventory management, and logistics.
- Build and maintain strong relationships with suppliers and vendors.
- Quality & Regulatory Compliance.
- Ensure compliance with industry regulations, safety standards, and ethical manufacturing practices.
- Monitor quality control processes to maintain product excellence and customer satisfaction.
- Financial & Budget Management.
- Develop and manage the operational budget, ensuring cost efficiency and profitability.
- Analyze operational metrics and provide regular performance reports to the CEO.
- Team Development & Leadership.
- Lead, mentor, and develop a high-performing operations team.
- Foster a culture of growth mindset, agile, and communicate frankly with compassion.
- Strategic Initiatives.
- Collaborate with the CEO and other executives to develop and execute the company's long term strategic vision.
- Identify and evaluate opportunities for growth, including new products, processes, or market trends.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ50,000 - āļŋ75,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Facilitate smooth implementation and operations on fundamental platform mechanisms, for which strong internal operations are necessary
- Steer, guide, prioritize, and provide actionable visibility to commercial team on what to focus on and prioritize their resources against
- Enable management to understand performance, steer, and prioritize and decide efficiently on focus areas - by providing visibility on business performance across topics under scope
- Shape the regional agenda and focus in line with what will benefit Lazada TH and Lazada as a whole.
- Collaborate with senior leadership to define and execute sales KPI aligned with company goals.
- Provide data-driven insights to on sales KPI, and develop actionable recommendations to optimize commercial efforts.
- Develop and oversee the execution of short-term and long-term sales KPIs and objectives.
- Manage E2E target setting process (from working with BI and regional team)
- Evaluate and refine sales processes to improve efficiency and scalability across commercial teams.
- Identify bottlenecks in the sales process and implement solutions that enable the commercial team to operate at peak performance.
- Develop commercial seller database and design commercial structure (Positioning & Differentiation) included governance for segmentation. Maintain Database: create SOP to collect, add/change/remove and utilize
- Design SOP for on-going tasks e.g. Seller Segmentation/ KAM incentive performance update etc.
- Prepare all sales ops launch materials (deck, Q&A, live sessions, KAM comms).
- Oversee the selection, implementation, and management of sales tools and platforms, including sales enablement tools, and analytical tools e.g. Lazada Workstation
- Ensure the integration of systems and tools to enable a seamless flow of data across the commercial and other teams.
- Train and provide ongoing support for the commercial team in the effective use of sales tools and technologies.
- Build leverage of workstation for commercial team.
- Lead the development and maintenance of sales KPIs, metrics, and reporting systems.
- Monitor and report on sales performance, providing detailed analysis of trends, conversion rates, and ROI for various initiatives.
- Identify opportunities for performance improvement and make data-backed recommendations to drive better commercial outcomes.
- Analyze and evaluate KAM effectiveness and efficiency.
- Serve as a key liaison and coordinate between the commercial team and other departments (e.g., Regional, Product, HR, Legal, Finance) to ensure alignment on goals, strategy, resource allocation and key updates.
- Run weekly syncs with Local PICs, Product and MS team
- Work with HR to ensure incentive issuance in each quarter is accurate and on time.
- Lead initiatives to adopt new sales practices, processes, and tools to keep the commercial team agile and competitive.
- Foster a culture of continuous improvement within the commercial team and across the organization.
- Provide leadership and mentorship to team member, guiding their growth and development.
- Consistently collect feedback from all relevant stakeholders to improve sales ops design and processes.
- Bachelor s degree in Business, Marketing, or a related field (Master s degree preferred).
- 5+ years of experience in sales operations, sales management, or related functions, with at least 3 years in a leadership role.
- Previous experience in e-commerce, or technology sectors is highly preferred.
- Strong understanding of sales processes, pipeline management, and systems
- Expertise in sales performance analysis, with the ability to interpret complex data and translate it into actionable insights.
- Proficiency with Microsoft s Excel is a must
- Strong leadership and interpersonal skills, with the ability to collaborate effectively across departments and motivate teams.
- Exceptional problem-solving skills and a proven track record of implementing process improvements that drive results.
- Knowledge of e-commerce platforms and digital sales channels is a plus.
- Strong communication skills, both written and verbal, with the ability to present complex ideas to executive leadership.
- Strategic thinker with a results-oriented mindset.
- Detail-oriented with a focus on accuracy and efficiency.
- Highly analytical with a strong ability to interpret data and make data-driven decisions.
- Excellent project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs..
āļāļąāļāļĐāļ°:
Risk Management, Business Development
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Responsible for overall risk areas including technology, credit risk, market risk/liquidity risk, operational risk, and fraud risk.
- Managing and supervising team members and improving its operations.
- Maintaining the necessary and sufficient risk management framework.
- Developing and maintaining processes to support overall risk management transparency, analysis, and control requirements.
- Establishing, and revising documents, i.e. policies, rules, and manuals, regarding risk management.
- Developing quantitative risk analysis, and designing risk metrics and tools to help manage, measure, and monitor measurable risks.
- Monitoring risk-taking activities in the firm and risk profiles of the firm and reporting to senior management and committee.
- Decision-support and decision-making for large exposures, new products, and overall business development.
- Reviewing, summarizing, presenting, and advising senior management and formal risk management committees on key risk management issues.
- Ensuring best risk management practice within the business, adherence to each Risk Management Framework, as well as the veracity of risk reporting.
- Managed and was responsible for coordinating BCP operations.
- Other assigned tasks.
- Bachelor s degree or above in a related field.
- At least 5 years experience in operational risk, risk management, or related function.
- Having related experience in Financial Sectors or the FinTech Industry is preferred.
- Strong problem-solving, prioritization, and communication skills.
- Enjoy working in a fast-paced environment, highly adaptive, and using a flexible approach to get things done.
- Eager to learn about the blockchain, web3, and cryptocurrency business.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
- Important: Candidate Privacy Policy.
- āļŠāļģāļāļąāļ:āđāļāļĢāļāļāđāļēāļāđāļĨāļ°āļāļģāļāļ§āļēāļĄāđāļāđāļēāđāļ: āļāđāļĒāļāļēāļĒāļāļ§āļēāļĄāđāļāđāļāļŠāđāļ§āļāļāļąāļ§āļāđāļēāļāļāļĢāļąāļāļĒāļēāļāļĢāļāļļāļāļāļĨ āļŠāļģāļŦāļĢāļąāļāļāļđāđāļŠāļĄāļąāļāļĢāļāļēāļ āđāļĨāļ°āļāļđāđāļŠāļĄāļąāļāļĢāđāļāđāļēāļāļķāļāļāļēāļ*.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
6 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Project Management, Procurement
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Work jointly with BCG teams and high impact client project teams, bringing expertise to the team and to the client on site.
- Work independently at a module level on select topics.
- Support case teams, especially those with need for deep expertise and a hands-on approach.
- Contribute to the quality of the work, question results with sanity checks and with the project team.
- Educate and inform clients proactively about state of the art technologies, methodologies and tools and how it can bring value to their business and, in particular, operations.
- Play a lead role in presenting key findings to C-level executives.
- What You'll Bring.
- Strong academics from top-tier institutions (top 15% of class).
- A minimum of 6 years of experience in a mix of consulting (at least 2 years) and industry experience in manufacturing/operations related topics.
- Other acceptable experience to complement past consulting experience can include large project management and/or strategic roles within an operational business.
- Strong track record of success in implementation.
- Prior experience in industries (manufacturing, operations in factory, supply chain, procurement) would be an added advantage.
- Superior business sense and clear potential to work beyond core areas of experience and within project team.
- Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
- BCG is an E - Verify Employer. Click here for more information on E-Verify.
āļāļąāļāļĐāļ°:
Negotiation, Data Analysis, Excel
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Collaborate with Operations and R&D to design production processes that are easy to execute and efficient.
- Create training materials for stores when new products are introduced.
- Provide comprehensive training, both On-site and Online, during the introduction of new products or processes.
- Coordinate with Operations to receive feedback and monitor potential issues.
- Prepare tools and equipment for Operations to ensure efficient work.
- Review and analyze current work processes to identify opportunities for improvement and increased efficiency.
- Oversee and manage budgets related to process development and improvement.
- Prepare performance reports and present them to management.
- Bachelor s degree or higher in Food Science, Food Technology or any related fields.
- A minimum of 7 years operations training in retail business.
- Experience and knowledge in ready meal production would be highly beneficial.
- Influencing and negotiation.
- Stakeholder Management.
- Supplier Management.
- Data Analysis and Report preparation.
- Microsoft Excel.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
Greenline Synergy provides the Information technology operations which includes the process of implementing, managing, delivering and supporting IT services to meet the business needs of internal and external users.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļĢāļąāļāđāļĨāļ°āļāđāļēāļĒāđāļāļīāļāđāļĨāļ°āđāļāđāļāļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļāļēāļĢāļāļąāļāļŠāļĢāļĢāđāļāļ·āđāļāđāļŦāđāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļĢāļāļēāļāđāļāļīāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđ.
- āđāļĨāļ·āļāļāđāļāđāđāļāļīāļāļāļēāļāļāļāļēāļāļēāļĢāļāļĩāđāļĄāļĩāļāđāļāļāļļāļāļāļāļāđāļāļīāļāļāđāļģāļāļĩāđāļŠāļļāļ āđāļĨāļ°āļāļĢāļīāļŦāļēāļĢāđāļāļīāļāļŠāļāļāļāđāļŦāļĨāļ·āļāđāļŦāđāđāļāđāļĢāļąāļāļāļĨāļāļāļāđāļāļāļŠāļđāļāļŠāļļāļ.
- āļāļāļīāļāļąāļāļīāļāļēāļĢāļāļģāļĢāļ°āļŦāļāļĩāđāđāļāļĒāđāļāđāļĢāļ°āļāļ cash management.
- āļāļīāļāļāļēāļĄāđāļāļāļŠāļēāļĢāđāļāļ·āđāļāļāļĢāļ°āļāļāļāļāļēāļĢāļāđāļēāļĒāđāļāļīāļ āļāļąāļāļāļģāļāđāļāļĄāļđāļĨāđāļŠāļāļāļāļđāđāļāļąāļāļāļąāļāļāļąāļāļāļēāđāļāļ·āđāļāļāļĢāļ§āļāļŠāļāļāđāļĨāļ°āđāļŠāļāļāļāļĢāļĢāļĄāļāļēāļĢāļāļāļļāļĄāļąāļāļīāļāđāļēāļāļĢāļ°āļāļ.
- āļĢāļąāļāļĐāļēāđāļāļīāļāļŠāļāļĒāđāļāļĒāđāļĨāļ°āđāļāļīāļāļāļāđāļāļĒāđāļāļīāļāļŠāļāļĒāđāļāļĒ.
- āļĢāļąāļāļ§āļēāļāļāļīāļĨāđāļĨāļ°āļāļđāđāļĨāļāļēāļĢāļāļģāļĢāļ°āļŦāļāļĩāđāđāļŦāđāļāļĢāļāļāļēāļĄāļāļģāļŦāļāļ.
- āļāļąāļāļāļģāđāļāđāļŠāļĢāđāļāļĢāļąāļāđāļāļīāļāđāļĨāļ°āļŦāļāļąāļāļŠāļ·āļāļĢāļąāļāļĢāļāļāļ āļēāļĐāļĩāļŦāļąāļ āļ āļāļĩāđāļāđāļēāļĒ.
- āļāļąāļāļāļģāđāļĨāļ°āļāļĢāļ§āļāļŠāļāļāđāļāļāļŠāļēāļĢāđāļāļīāļāđāļāļāļĢāļąāļ - āđāļāļīāļāđāļāļāļāļāļāļāđāļēāļāļāļĢāļ°āđāļāļĻ.
- āļāļąāļāļāļģāļĢāļēāļĒāļāļēāļāļāđāļēāļāđ āļāļēāļāļāđāļēāļāļāļēāļĢāđāļāļīāļ āđāļāđāļ āļāļ°āđāļāļĩāļĒāļāļĢāļąāļ-āļāđāļēāļĒāļāļāļēāļāļēāļĢ āļŠāļąāļāļāļēāđāļāļīāļāļāļđāđāļĢāļ°āļŦāļ§āđāļēāļāļāļĢāļīāļĐāļąāļāđāļāđāļāļĢāļ·āļāđāļĨāļ°āļŠāļāļēāļāļąāļāļāļēāļĢāđāļāļīāļ āļĢāļēāļĒāļāļēāļāļĒāļāļāļāļāđāļŦāļĨāļ·āļ āđāļĨāļ°āđāļāļīāļāļāļēāļāļāļāļēāļāļēāļĢāļāļļāļāļāļąāļāļāļĩ āļĢāļēāļĒāļāļēāļāļŦāļāļĩāđāđāļāļīāļāļāļđāđāļŠāļāļēāļāļąāļāļāļēāļĢāđāļāļīāļāļāļĩāđāļāļ°āļāļĢāļāļāļģāļŦāļāļ āđāļāđāļāļāđāļ.
- āļāļģāļŦāļāđāļēāļāļĩāđāļāļ·āđāļāđ āļāļēāļĄāļāļĩāđāļāļđāđāļāļąāļāļāļąāļāļāļąāļāļāļēāļĄāļāļāļŦāļĄāļēāļĒ.
- āļāļĢāļīāļāļāļēāļāļĢāļĩāļŠāļēāļāļēāļāļēāļĢāđāļāļīāļ āļāļąāļāļāļĩ āđāļĻāļĢāļĐāļāļĻāļēāļŠāļāļĢāđ āļāļĢāļīāļŦāļēāļĢāļāļąāđāļ§āđāļ āļĄāļĩāļāļ§āļēāļĄāđāļāđāļēāđāļāđāļāļāļēāļĢāļāļģāđāļāļīāļāļāļēāļāļāļāļāļāļĨāļļāđāļĄāļāļĢāļīāļĐāļąāļ.
- āļĄāļĩāļāļ§āļēāļĄāđāļāđāļēāđāļāđāļāļĢāļ°āļāļāļāļāļēāļāļēāļĢ āđāļĨāļ°āļāļēāļĢāļāļĢāļīāļŦāļēāļĢāđāļāļīāļ.
- āļŠāļēāļĄāļēāļĢāļāļāļāļīāļāļąāļāļīāļāļēāļāđāļāļĢāļ°āļāļ CASH MANAGEMENT āļāļāļāļāļāļēāļāļēāļĢ āđāļĨāļ°āļāļĢāļąāļāđāļāļĨāļĩāđāļĒāļāđāļāđāļāļēāļĄāļĢāļ°āļāļ.
- āđāļāđāđāļāļĢāđāļāļĢāļĄāļāļāļĄāļāļīāļ§āđāļāļāļĢāđāđāļāļāļēāļĢāļāļĢāļ°āļĄāļ§āļĨāļāļĨ āđāļĨāļ°āļāļąāļāļāļģāļĢāļēāļĒāļāļēāļāđāļāđ.
- āđāļāđāđāļāļĢāļ·āđāļāļāļāļīāļāđāļĨāļāđāļāđāļāļĨāđāļāļāđāļāļĨāđāļ§.
- āļĒāļīāļāļāļĩāļĢāļąāļāļāļąāļāļĻāļķāļāļĐāļēāļāļāđāļŦāļĄāđ.
- āļāļīāļāļāđāļāļŠāļāļāļāļēāļĄ āļāļļāļāļāļąāļāļāđāļāļāļ
- Email: [email protected]
- āļŠāļąāļāļāļąāļāļāļĢāļīāļĐāļąāļ āđāļāļĒāđāļāļāđāļ§āļāđāļĢāļ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ)
- āļŠāļāļēāļāļāļĩāđāļāļāļīāļāļąāļāļīāļāļēāļ āļāļēāļāļēāļĢāđāļŠāļāđāļŠāļĄ1 (āļ.āļ§āļīāļ āļēāļ§āļāļĩāļĢāļąāļāļŠāļīāļ āđāļāļ§āļāļāļāļĄāļāļĨ āđāļāļāļāļāļļāļāļąāļāļĢ āļāļāļĄ.).
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ80,000 - āļŋ100,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Assist the Livestream and commercial teams with daily activities and execution of livestream campaigns, such as thematic livestreams and brands livestreams, ensuring all the executions happen in a timely and professional manner.
- Collaborate with campaign and traffic teams to support deal hunting and livestream adoption, integrating livestream as one of the key mechanics across campaigns, including category campaigns and mega campaigns.
- Relationship management with livestream sellers; assisting them in their needs and m ...
- Assist in analysing seller livestream performance data to generate meaningful insights and reports.
- Conduct competitor analysis to provide recommendations on new initiatives or areas of improvement,.
- Collaborate with cross-functional teams such as Business Intelligence, Marketing and Business Development as required.
- Assist in administrative tasks and marketing operations.
- Requirements/Qualifications(must have):.
- 4+ years of experience in e-commerce, project management, or related fields.
- Proven track record of successfully managing and executing projects or initiatives.
- Familiarity with e-commerce platforms and livestream ecosystem a plus.
- Excellent project management skills, including the ability to manage multiple projects simultaneously.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Proficiency in Microsoft Office Suite, especially Excel, and experience with data analysis tools.Personal Attributes.
- Highly organized and detail-oriented.
- Proactive and self-motivated with a strong sense of ownership.
- Ability to adapt to a fast-paced, dynamic work environment.
- Strong problem-solving skills and a results-driven mindset..
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Perform the daily execution of operations, including but not limited to processing transactions, verifying accounts, and verifying customer assets.
- Respond to the large volume of customer inquiries and questions, and provide information regarding tradings, digital asset transfers, and company products or services with great attention to detail and a customer-service-centric mind.
- Conduct duties following communication procedures, guidelines, regulations, and policies correctly.
- Participate with cross-functional teams to address the operational work process issues and identify opportunities to optimize customer experience to increase customer satisfaction.
- Participate in projects and other special tasks as assigned.
- Bachelor s degree in any field.
- Minimum 1 year of experience in Operations, Customer Support, or any related field.
- Good verbal and written communication skills in both Thai and English.
- Good explanation with a can-do attitude and a keen attention to detail.
- Customer-centric mindset focusing on providing a positive customer experience.
- Ability to remain calm and maintain patience during difficult customer interactions.
- Comfortable working in a fast-paced and ambiguous environment.
- Ability to prioritize and manage multiple responsibilities.
- Flexible working hours with 5 working days a week (Willing to work on rotating shifts including weekends and public holidays).
- Experienced in cryptocurrency, banking, online payments, exchanges, or trading.
- Experienced in the Operations or Customer Support.
- General understanding of KYC/AMLO requirements.
- Work experience in a high-growth startup or tech company.
- Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
- Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
- Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
- Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
āļāļąāļāļĐāļ°:
Project Management
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
- Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
- Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
- Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
- Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
- Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
- Bachelor's Degree in business administration, project management or equivalent practical experience.
- Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
- Track record of launching and delivering partner operations management improvements across multiple geographical locations.
- Able to travel to Business Partner sites frequently.
- Preferred Qualifications.
- Master's degree in business administration or equivalent practical experience.
- Experience in E-Commerce or marketplace platforms.
- Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
- Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- About Trust & Safety.
- Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
- The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
- It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
- This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
- Grow the Safety team and oversee their day-to-day management.
- Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
- Strengthen the team's understanding of labeling policies and the target of labeling.
- Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
- Bachelor's Degree or equivalent education background.
- 1 year of experience working as People Manager/Team Lead.
- 3 years of experience working on content quality or safety in a major tech or media company.
- Good command of online safety, privacy, and expression issues.
- Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
- Advanced Degree or equivalent education background.
- Team player and ability to collaborate with different teams.
- Attention to detail and ability to work independently.
- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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āļĒāļāļāļāļīāļĒāļĄ
āļĨāļāļāļāļģ 5 āļŠāļīāđāļāļāļĩāđāļŦāļĨāļąāļāđāļĨāļīāļāļāļēāļ āļāļĩāļ§āļīāļāļāļļāļāļāļ°āđāļāļĨāļĩāđāļĒāļāđāļāļāļĨāļāļāļāļēāļĨ
āļāļģāđāļāļ°āļāļģāļāđāļēāļāļāļēāļāļĩāļāļāļĢāļīāļĐāļąāļ 7 āđāļāļāļāļĩāđāļāļļāļāđāļĄāđāļāļ§āļĢāļāļģāļāļēāļāļāđāļ§āļĒ
āļāļģāđāļāļ°āļāļģāļāļēāļĢāļŦāļēāļāļēāļāđāļāļīāļāđāļāļĨāļŠāļļāļāļĒāļāļ 50 āļāļĢāļīāļĐāļąāļāļāļĩāđāļāļāļĢāļļāđāļāđāļŦāļĄāđāļāļĒāļēāļāļĢāđāļ§āļĄāļāļēāļāļāđāļ§āļĒāļĄāļēāļāļāļĩāđāļŠāļļāļ 2025
āļāđāļēāļ§āļŠāļēāļĢāđāļŦāļĄāđāđ