เงื่อนไขการค้นหา

ทักษะ:

English, Korean

ประเภทงาน:

งานประจำ

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.
• Professionally handle high volume of inquiries from clients and customers.
• You will be accountable for meeting individual (KPIs) and team goals.
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Continuously identify work process improvements.
• Communicate to Team Leaders and (or) Manager.
• Perform office-based administrative duties whenever required.
• Must demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times.
• Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.
• We are looking for individuals that have an excellent command of spoken and written Korean & business level of English.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Minimum typing speed of 35 words per minute.
• Willing to work rotating shifts.
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• Relocation/ visa support will be provided.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Project Management, Energetic, Business Development, Korean, English

ประเภทงาน:

งานประจำ

• Define, communicate and execute growth strategy for partnership business in South Korea in alignment with department and company visions.
• Deliver on country commercial and profitability targets through robust performance management to enhance profitability and drive competitive advantage.
• Lead and own establishing/maintaining robust relationships at higher level with key partners, influencing key partnership expansions, identifying significant opportunities and convincing/onboarding strategic partners on a large scale.
• Autonomously lead, design, and execute team-wide innovations, improvements, business experiment and share data-driven learnings and create frameworks to scale it across partners and markets.
• Successfully influence and manage key internal stakeholders, upwards and cross-functionally, to set and drive common objectives and achieve business impact.
• Coordinate with top management on strategic planning, objectives, and resource allocation to ensure the competitiveness of Agoda's and other Booking Holdings group companies' partnership products and services in the market.
• Effectively communicate business updates to senior leadership through Quarterly Business Reviews, Strategic Deep Dives and other ad hoc requests.
• 5-7+ years' experience in driving cross-functional initiatives with proven success record, in rapidly changing environment.
• General management in online industry, project management and consulting experience.
• Strategic thinker, strong numerical and analytical skills.
• Native-level fluency in Korean and strong proficiency in English, with the ability to navigate complex communication across both languages.
• Professional "get it done" attitude and work ethic.
• Resourceful, energetic, and self-driven personality.
• Ability to move fast, adapt well to and is energized by change.
• Relevant account management, business development experience highly valued.
• Experience in/have strong connection with online travel/ e-commerce/ metasearch preferred.
• MBA holder from a well-known institution preferred.
• International experience strongly preferred.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Finance, SAP, Production planning, English, Korean

ประเภทงาน:

งานประจำ

• Demonstrable knowledge of SAP S/4HANA - either in Finance (FICO) or Manufacturing/Production Planning & EAM or Supply Chain (warehousing, transportation or supply chain planning).
• Minimum 7 years experience in customer facing roles is essential - either implementation/technology consulting or presales/sales engineering roles.
• Demonstrable track record of successfully navigating complex digital solution presentations, adeptly handling technical challenges, and building collaborative bridges b ...
• Understanding of sales processes is required.
• Leadership skill (Solution or Project proposal, Project team, Internal Initiative etc) is added advantage (required for Digital Solution Advisor Senior Specialist).
• Experience in driving digital transformation in presales, advocating for the adoption of innovative digital tools, and steering teams through intricate digital sales cycles is imperative.
• Confident with topics like Cloud in the B2B environment, Hosted Services, and SaaS/ PaaS models, cloud-based commerce/ business networks.
• Knowledge and experience with competitive ERP solutions is an added advantage.
• Conversational fluency in English mandatory.
• Native Asian language skills required (Chinese, Korean, Japanese, Thai, Vietnamese). Additional language fluency is a bonus.
• Experience in working with customers across different countries is highly desirable.
• We build breakthroughs together.
• SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
• SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
• Successful candidates might be required to undergo a background verification with an external vendor.
• Requisition ID: 392922 | Work Area: Presales | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Indonesia.

ทักษะ:

eCommerce, Excel, English, Korean

ประเภทงาน:

งานประจำ

• Leads CE Online Business team to drive sales growth and deliver premium customer experience at Samsung eStore and be the top best-selling brands on Pure Player platforms in Thailand with the best of Samsung's wide range Product Portfolio.
• Develop and execute the online sales strategy for CE products, ensuring alignment with overall business objectives.
• Lead initiatives to enhance sales performance and profitability across D2C and Pure player platforms.
• Channel Management: Supervise the D2C channel team, including one sub-part manager and four sales specialists, focusing on customer experience and sales optimization.
• Manage pure-player accounts, supported by one sub-part manager, three sales specialists, and a performance marketing expert, ensuring channel growth and operational efficiency.
• Sales Performance: Achieve revenue and profitability targets across all online channels.
• Analyze and monitor KPIs, implementing data-driven improvements to drive growth.
• Cross-functional Collaboration: Coordinate with marketing, supply chain, and IT teams to enhance campaigns, ensure inventory availability, and optimize platform performance.
• Work with the performance marketing team to deliver tailored campaigns that maximize channel efficiency.
• Market Intelligence: Stay ahead of market trends, customer behavior, and competitor activities to refine online strategies.
• Utilize analytics and insights to identify opportunities and address challenges effectively.
• Qualifications Bachelor / Master degree with 10+ years of relevant work experience within a fast-growing eCommerce environment.
• Must be system oriented as well as computer literate and advanced user of MS Office applications (Excel, PowerPoint, Word, etc.).
• Proficiency in building clear and concise presentations to be used with C-Level Management.
• Strong analytical skills to be able to track and generate data-based insights on a weekly basis.
• Solid experience in directly managing the region's key pure players.
• Excellent analytical, problem-solving, commercial, and technical skills.
• Conceptual, strategic and must embrace being an owner and getting involved in the details of the business.
• Must possess interpersonal skills in order to build strong positive people relationships.
• Comfortable in a collaborative environment; flexible and open to ideas from all areas and levels of the organization.
• Ability to multitask efficiently, while being well organized and maintaining high attention to detail.
• High level of commitment and organization skills for handling high visibility projects efficiently without missing milestone delivery to top management.
• Excellent time management to work on tight deadlines and handle the pressure of last-minute requests.
• Ability to operate comfortably and optimally in a fast-paced and highly dynamic environment.
• Knowledge of e-commerce trends, competitive landscape, and digital customer experience.
• Experience as a category sales manager in the digital space with strong sales acumen.
• Comfortable interpreting sales and web traffic data and deriving actionable insights.
• Strong understanding of data reporting and digital advertising best practices.
• Possess an innovative and solutions-oriented mindset.
• Demonstrated ability to learn quickly, and manage change effectively.
• Strong understanding of market dynamics and technology.
• Excellent communication, presentation and interpersonal skills.
• Fluent in English (Korean is a plus).
• Skills and Qualifications

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

SAP, Project Management, English, Mandarin

ประเภทงาน:

งานประจำ

• You may be assigned as Level 2 AMS support or Level 3 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expectedTo render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract.
• To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.
• To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
• To maintain documentation according to firm standards, best practices, and standard operating procedures.
• To fully comply with and adhere to all the standard AMS process & procedures that are developed.
• To actively participate and contribute to any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization or Client.
• You may be assigned as part of project team member to implement the application. In this role, you are expectedTo support the project teams in delivery of our solution applications and in development of work products that addresses our clients business needs and help achieve their strategic goals.
• To support the project teams in developing presentation materials or documentations and in coordination of communications with the client.
• You will work with diverse and talented project team members to solve problems, improve performance, and generate value for our clients across all industries.
• You will uphold the firm s standards and ethos in working with fellow team members and in your interactions with the clients.
• You will be tasked to lead and/or coach Analyst and Consultant level members.
• You will support business development efforts by contributing directly to the preparation, development of proposals, presentations and publications.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirements:Have at least 5-8 years experience working with the SAP S/4HANA or SAP ECC as a support team lead/member, implementation team lead/member of SAP SD (Sales & Distribution) Module.
• Good knowledge of integration to other related modules/sub-modules to ensure ability to understand end to end business process and work independently to derive test data/scenarios and perform testing.
• Any experience within basic technical debugging is an added advantage.
• Having at least 3 years of experience leading a team is an added advantage.
• Certifications in any of the above applications and/or certified in ITIL or Project Management (e.g., PMP, PRINCE or Agile) is an added advantage.
• Good command of English Language. Ability to speak and/or write other languages will be an added advantage. Example: Mandarin, Bahasa Malaysia/Indonesia, Thai, Vietnamese, Korean, Japanese, etc.
• Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes.
• Pro-active, resourceful, able to rally members to collaborate and deliver task assigned in a timely manner.
• Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business.
• Willing to work based on clients business workdays and office hours and on rotation basis to support any critical or high request after client s business office hours.
• Ability to travel if required, i.e. to be placed at Client s site for the project.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 105400In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ทักษะ:

Automation, Market Planning, Fast Learner, English, Japanese

ประเภทงาน:

งานประจำ

• Define the SMB go-to-market strategy for the platform sever-evolving ads products.
• Partner with a range of cross-functional teams across the world to ensure flawless execution against this strategy.
• Partner closely with field teams and utilize data proficiently to deeply understand performance pain points, and formulate product and activation based solutions.
• Adapt regional product initiatives for SMB clients, prioritizing scale, platform based and low touch solutions.
• Manage growth at scale for a range of products in market; set goals, manage launches and implement activations in order to drive product adoption. Collaborate with technical and operations teams to monitor product performance.
• Build robust processes, systems, tools/solutions, workflow optimization, and automation to increase operational efficiency and productivity.
• Analyze and summarize product issues and pain points to recommend product enhancements.
• BA/BS degree or above with 3-5+ years' experience working within media industry with product marketing responsibilities.
• Experience working with product teams and influencing the product roadmap with advertising products.
• Experience in the ad tech or internet industry.
• Knowledge and experience working in SMB marketing.
• Experience driving end to end go-to-market planning and execution for advertising products.
• Experience leveraging data to test hypotheses and drive business recommendations-Experience leading and delivering complex, cross-functional projects on fast-paced timelines.
• A fast learner with a good sense of judgement and original thinking. Ability to thrive in ambiguity and adjust quickly to change.
• Excellent communication, presentation and analytical skills.
• A commercial mindset with a history of delivering against stretch performance goals.
• Language proficiency in Thai & English is a must, with additional fluency in either Japanese or Korean, or another Southeast Asian language in order to communicate with local SMBs and in-market local teams is strongly preferred.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.