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ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Cloud Computing, Product Development, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Receive escalated technical issues from Frontline Support Engineers.
- Analyze complex problems to diagnose root causes.
- Develop and implement advanced solutions using your knowledge of products and services.
- Collaborate with product engineering teams to identify and resolve product defects.
- Document solutions and knowledge base articles for future reference.
- Stay up to date on the latest features, tools, and best practices of cloud industry.
- Provide technical guidance and mentorship to Frontline Support Engineers.
- Job Qualifications.
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Minimum 5 years of experience in technical support.
- Proven experience in a supervisory or management position.
- Proven ability to troubleshoot and resolve complex technical problems.
- In-depth knowledge of market cloud products and services.
- Having relevant cloud technical certifications is a plus.
- Experience with cloud troubleshooting methodologies.
- Excellent communication and interpersonal skills.
- Fluent in English both written and verbal (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
ทักษะ:
Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- The Job requires a technical background, preferably chemical acquired either through formal education and/or.
- experiences.Demonstrate strong technical analysis, interpretation skill, problem solving skill and knowledge of marketing.
- Drive and ability to deliver the result without supervision.
- Excellent communication and presentation skill, fluency in English.
- Ability to travel within country and aboard.
- OTHER REQUIREMENTS.
ประสบการณ์:
6 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Ensures the supply of utilities to the site.
- Incumbents are responsible for shift operations during regular and non-regular hours, and for the on-going maintenance of the building equipment.
- Provides proper operations of all building equipment, ensures maximum reliability and efficiency to maximize production and savings.
- Responsible for maintaining all documents and records regarding facility performance.
- Provides support of local and/state authorities where appropriate.
- Knowledge/Skills/Competencies.
- Knowledge of electrical, electromechanical and pneumatic systems and principals of operation.
- Basic knowledge of methods used in the routine maintenance and repair of office and manufacturing facilities.
- Basic knowledge of building operating systems.
- Ability to operate complex equipment (e.g., tractors, delivery trucks, etc.) and other machinery / equipment (e.g., pallet jacks, high-lift equipment, power tools, etc.) Proof of required operator s licenses and / or certifications.
- Knowledge of personal computers and Windows applications.
- Excellent knowledge of quality standards.
- Ability to effectively communicate with a variety of internal customers.
- Physical Demands.
- Duties of the position are performed in a manufacturing environment with frequent exposure to noise, dust, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
- Duties of the position require periodic light physical effort and exertion including prolonged repetitive motions, sitting in confined workspaces, using tools and equipment, and moving and handling materials.
- Duties of the position may require periodic heavy manual effort and exertion including climbing, lifting, pulling and moving objects over 20 pounds.
- Typical Experience.
- Four to six years of relevant experience.
- Typical Education.
- Additional courses after High School, or an equivalent combination of education and experience.
- Educational requirements may vary by geography.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
System Testing, Software Testing, Network Administration, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly.
- Monitoring and maintaining the company computer systems, installing, and configuring hardware and software, and solving technical problems.
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
- Monitoring and maintaining computer systems and networks.
- Responding in a timely manner to service issues and requests.
- Providing technical support across the company.
- Setting up accounts for new users.
- Repairing and replacing equipment as necessary.
- Testing new technology.
- Job Qualifications.
- Bachelor s degree in information technology, Computer Science, or related field.
- Minimum of 5 years experience in IT support.
- Good knowledge of Active directory management tools.
- Good knowledge of Azure AD.
- Customer Service minded.
- Great communication and interpersonal skills.
- Creativity, problem solving skills, negotiation, systematic thinking.
- Good command in English (Minimum 500 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
ประสบการณ์:
15 ปีขึ้นไป
ทักษะ:
Project Management, Risk Management, Procurement, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Project development and project management role to lead the team in development and execution of the assigned project and being accountable for the success of the assigned project.
- Developing project approach, scope, schedule, budget, and resources planning for the project.
- Lead the technical scope and support the non-technical scope in development of the projects, including:
- Conceptual designing and development plan of the project.
- Procurement of engineering, procurement, and construction contracts through appropriate approaches; from TOR until contract signed.
- Technical supporting for non-technical works e.g. permit/license, EIA, legal, financing, BOI.
- Execution phase of the projects; responsible for project management to achieve schedule, budget, and quality targets, including:
- Overseeing the engineering, procurement, and construction team.
- Contract management.
- Risk management and mitigation, change management.
- Scheduling and resource planning.
- Project close-out and lesson learnt.
- Coordinating with team and providing supports on relevant issues to complete project effectively.
- Job Qualifications.
- Bachelor s degree or higher in Engineering or related fields.
- Minimum 15-20 years experience with at least 10 years experience in project management.
- Project management, scheduling and resource planning, and risk management capabilities.
- Understanding engineering, procurement, and construction contracts.
- Get it done mindset.
- Managing and empowering others, commercial mindset, problem solving, decision making.
- Fluent in English both written and verbal (Minimum 750 TOEIC score).
- Ability to travel/ work upcountry and abroad.
ทักษะ:
Data Analysis, SQL, Python
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Collaborate with business leaders to identify and prioritize data needs.
- Translate business goals into data requirements and actionable insights.
- Develop and maintain strong relationships with stakeholders across the organization.
- Lead the development and implementation of data strategies that align with business objectives.
- Ensure data governance policies and procedures are adhered to.
- Champion data quality, integrity, and security across the organization.
- Oversee the delivery of advanced analytics and business intelligence solutions.
- Provide strategic insights and recommendations based on data analysis.
- Utilize data to identify trends, opportunities, and potential risks.
- Mentor and guide data analysts and data scientists within the team.
- Drive continuous improvement in data processes and analytics capabilities.
- Manage and prioritize data projects to ensure timely delivery.
- Coordinate with IT and other departments to implement data solutions.
- Monitor and report on project progress and outcomes.
- Stay updated on the latest data technologies and methodologies.
- Ensure the use of best practices in data analytics and data science.
- Provide technical guidance and support to the team.
- Bachelor s degree in Data Science, Computer Science, Business Analytics, or a related field.
- Proven experience in a business partnering role, with the ability to influence and drive business strategy.
- Proficiency in data analysis tools and technologies (e.g., SQL, Python, Power BI).
- Strong project management abilities with experience in leading cross-functional projects.
- Has Finance and Accounting knowledge will be a plus.
- Strong ability to analyze user requirements, make recommendations and implement solution.
- Strategic thinker with a business-focused mindset.
- Strong oral and written communication skills.
- Strong communication and interpersonal skills, with the ability to explain complex data concepts to non-technical stakeholders.
- Ability to prioritize and execute in high-pressured environment.
- Ability to work in a fast-paced, dynamic environment.
- Strong problem-solving skills.
- CP Axtra | Lotus's
- CP Axtra Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Business Statistics / Analysis, SQL, Software Development, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Understanding and ensuring that business requirements, expectations and opportunities for business are identified, prioritized and represented in strategies, also identify the key success factors, current issues and potential solutions to measure the success of the project/strategies.
- Providing technical expertise in assessing IT applications and initiatives to improve and support business processes.
- Coordinating and providing solutions for application development throughout the life ...
- Documenting business requirements, test cases, and workflow including configuring systems as application admin (e.g. SAS, In-House application development).
- Managing and projecting the AS-IS process, TO-BE process, business process mapping and impact assessments.
- Providing business process, technical and digital transformation knowledge to extend and embed the use of IT solutions to support Gulf s business, in alignment with IT Strategy roadmap.
- Working closely with business users and vendors to ensure the best practice of IT software development in Digital transformation concepts.
- Organizing and coordinate tasks and activities performed by the project team to ensure project progress.
- Acting as a focal point, managing and coordinating project-related third-party relationships (e.g., offshore providers, Software vendors) from the vendor selection process to roll out the projects.
- Performing user acceptance testing to ensure software quality.
- Driving, enabling, and managing business change and process reengineering where required and training and training document.
- Serving as a single point of contact for some of the assigned applications.
- Investigating and resolving application functionality-related issues, provide first-level support, troubleshoot and identify modifications needed to meet business processes.
- Job Qaulifications.
- Bachelor s degree in information technology, computer science, engineering, IT or a related field from Prominent universities.
- Minimum of 5 years of hands-on experience in business analyst, system analyst, project management.
- Minimum of 2 years of hands-on experience in software development and database inquiry (SQL).
- Flexible, creative, and up to date in the Technology movement to create business solutions.
- Able to multi-task and prioritize workload supporting multiple projects.
- Creativity, problem solving skills, negotiation and systematic thinking.
- Fluent in English both written and verbal (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Windows Server, Amazon AWS, VMware, Microsoft Azure
ประเภทงาน:
งานประจำ
เงินเดือน:
฿40,000 - ฿60,000, สามารถต่อรองได้
- Manage and maintain Windows servers, VMware environments, and Active Directory.
- Provide support for Microsoft 365 applications and services, including Exchange Online, SharePoint, and Teams.
- Manage and support cloud infrastructure and services on AWS, Azure, and EKS.
- Diagnose and resolve hardware, software, and network issues.
- Implement and maintain security protocols and procedures to protect IT systems.
- Ensure regular backups are performed and manage disaster recovery plans.
- Monitor system and cloud performance and make recommendations for improvements.
- Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps.
- Provide technical support to end-users and assist with IT-related inquiries and issues.
- Participate in IT projects, including system upgrades, migrations, and new implementations.
- Bachelor s degree in computer science, Information Technology, or a related field.
- At least 5 years of experience in system administration and support or related role.
- Proficiency in Windows Server and Active Directory administration.
- Experience with VMware virtualization technologies.
- Strong knowledge of Microsoft 365 applications and services.
- Experience with cloud platforms such as AWS, Azure, and container orchestration with EKS.
- Familiarity with network protocols and troubleshooting.
- Understanding of security best practices and tools.
- Relevant certifications such as Microsoft Certified: Windows Server, VMware Certified Professional (VCP), AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator, and Kubernetes certifications are a plus.
- Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
System Security, Windows Server
ประเภทงาน:
งานประจำ
เงินเดือน:
฿60,000 - ฿80,000, สามารถต่อรองได้
- Provide input and security consultation in a project-based environment as well as assisting operational of IT Security components with functional security requirements.
- Evaluate new projects and applications as they relate to security architecture and design; audit existing deployments and analyse gaps against security practices and standards.
- Conduct application vulnerability assessment, secure code review, and security penetration testing for new projects, enhancement projects, and periodic assurance to com ...
- Implement and operate DevSecOps on projects/applications that use DevOps process.
- Track, enforce, and consult to resolution the closure of security risks including review plans and monitor progress or remedial actions according to security requirements, security design, application vulnerability, and penetration testing issues.
- Periodically review security requirements to align with Bank s policies and regulations.
- Support periodic security audits.
- Manage third parties involved in IT Security Advisory and Assurance.
- Bachelor's or Master s Degree in Computer Science, Engineering, Information Systems or equivalent.
- Minimum 3 years in IT Security Advisory, Security Assurance, Threat Hunting plus experience working in or closely with IT Application, Enterprise Architect, and IT Risk management.
- Knowledge of Security Framework and Concepts, Compliance, Risk and Regulations, PCI DSS, OWASP, COBIT.
- Experience in performing comprehensive and authoritative technical analysis of the security readiness and compliance of applications.
- The ability to oversee pentesting to find vulnerabilities in all elements of a security system, understand security vulnerabilities, secure code review and remediation.
- Data and information management, including classification, retention and destruction. It also means keeping corporate and personal data both private and secure while needed, and destroyed when it is no longer needed.
- Knowledge of all applicable laws and compliance frameworks to enforce compliance.
- Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.
ทักษะ:
Excel, Visio, SQL, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Serve as the first point of contact for business applications.
- Collaborate as part of a team to ensure the stability, integrity, and efficient operation of business systems.
- Administer, monitor, and maintain applications in accordance with area standards.
- Provide Tier I and Tier II customer service and functional support to end-users in area of expertise; work with customers to diagnose, review, and resolve incidents.
- Serve as a liaison between technical staff and user groups.
- Execute developed test plans to ensure desired results are achieved; support testing such as user acceptance, performance, security, and usability.
- Experience in developing business process maps and formal requirements documentation, such as Business Requirements Documents (BRDs), System Diagrams, Sequence Diagrams, System Flows, Function Specification Documents, Detail Design Specification Documents, Test Cases for SIT and UAT, Training Documents, and User Manuals.
- Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or equivalent industry experience.
- Excellent reading, writing, and speaking skills in English and Thai.
- Strong communication, presentation, and self-learning skills.
- At least 5 years of experience in a Business/System Analyst or Business Process Improvement role.
- Strong problem-solving and analytical skills combined with the ability to communicate effectively with technical IT teams or related parties.
- Ability to work effectively both independently and as part of a team.
- Proficiency in using MS Office (Word, Excel, PowerPoint, Visio, Query, SQL).
- Skill & Personality: Good team player..
- Office of Human Capital.
- THAI BEVERAGE LOGISTIC COMPANY LIMITED.
- ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Risk Management, Safety Management, Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Implement procedures, standards, guidelines and management system related to technical safety including technical safety documents e.g. risk management standard, process safety management standard, HAZID/ HAZOP guideline and technical safety specifications within PTTEP Engineering General Specifications (PEGS) in compliance with international standard and industry best practice plus in alignment with corporate direction and SSHE MS.
- Develop and implement technical safety work plans, activities and budget in accordan ...
- Provide advice, guidance and support to projects/assets on implementation of corporate SSHE MS standards/ procedures and guidelines, international design codes/standards and PEGS related to Process/Technical Safety.
- Act as Technical Authority for technical safety related to preliminary assess deviation against relevant corporate SSHE standards and specifications.
- Provide process and technical safety support to Projects involving participation / leading safety studies (HAZID, HAZOP, QRA etc), performing safety engineering design and studies, and/or supervising / reviewing / approving work done by engineering contractors. Ensure that recommendations from these studies are translated into actions to make risks as low as reasonably practical.
- Provide process and technical safety support to asset operations and high-risk activities (e.g. drilling, logistics) including participation / leading safety studies, Management of Change (Modifications, Deviations, Downgraded Situations), assist in process safety performance monitoring and analysis, etc.
- Develop and periodically review Concept Safety Reports, Design, Operations and high risk activity Safety Cases, including oversight of contractors work.
- Assist in conducting compliance check and audit programs on Technical Safety related (MOC, Safety barriers, PSUA, PTRs/OTRs, SSHE Due Diligence, SSHE Verification Audit), identify gap, give recommendation for continuous improvement, and track until completion of SSHE findings/ recommendations/ actions.
- Key Accountabilities (Continued).
- Use appropriate software and tools for safety analysis, calculation and design aids e.g. PHAST as well as provide support, guidance and troubleshoot to projects/ assets on engineering activities regarding technical safety and safety engineering.
- Participate in accident/ incident investigations when nominated, analyse and provide advice and support on preventive measurement and remedial actions to near misses or high potential incidents related to Technical Safety including SCE failure to ensure all actions are taken properly.
- Formulate and implement program/campaign which promote process safety awareness, Loss of Primary Containment (LOPC) prevention and prevent major accident in PTTEP asset operations, projects and high risk activities.
- Develop safety engineering deliverables, prepare related documents, and produce, organize a process safety database and report.
- Identify and monitor all Major Accident Events (MAEs), Safety Critical Elements (SCEs) and Performance Standard (PS) as well as provide support on development and implementation of Major Accident Event Prevention Tool within projects/ assets and high risk activities.
- Able to work at site locations (domestics / International), Fit to work offshore.
- Other duties assigned by supervisor or manager.
- Professional Knowledge & Experiences.
- Bachelor s Degree in Chemical Engineering or related fields.
- Minimum 5 years experience of Technical Safety Engineer or 8 years experience in related engineering disciplines.
- Minimum 3 years experience in oil and gas industry onshore or offshore.
- Good understanding of oil and gas exploration and production process.
- Have a comprehensive knowledge in loss prevention process, safety study and safety analysis techniques.
- Good knowledge of industry codes, standards and legislation on SSHE aspect.
- Strong leadership skills and good communication skills.
- Good command of spoken and written English.
- Strong analytical skills.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Analytical Thinking, High Responsibilities, Multitasking
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 , สามารถต่อรองได้
- Analyze requests and issues to develop business requirement documents for system and platform development.
- Collaborate with all stakeholders to design conceptual solutions and create technical specifications.
- Prepare user manuals, test scripts, and conduct usability testing.
- Coordinate training for program, application, and system users.
- Support and document incidents for new and existing trading systems and platforms, and track actions to ensure efficient operation.
- Assist users in planning, facilitating, and tracking project execution.
- Verify data accuracy in the system to coordinate with relevant internal and external parties for resolution.
- Bachelor's degree in Statistics, IT, Computer Science, or a related field.
- Minimum 3 years' work experience in Business Analyst / System Analyst with programming skills in developing web applications.
- Experience with ERP, CRM systems, or real estate and construction systems; experience in real estate is a plus.
- Proficient in Microsoft Office with advanced skills in Excel and VBA.
- Creative and innovative mindset.
- Excellent communication, analytical, presentation, and negotiation skills with clients/employees/system developers.
- Strong problem-solving skills.
- Good interpersonal skills and a strong team player.
- Ability to work under high pressure.
ทักษะ:
Oracle, SQL, Problem Solving
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Understand what stakeholders need, business analyze and design following requirement and transform to technical solution, and pass these requirements to the developers.
- Communicate with Technical team to generate work pipeline, process timeline following targets.
- Coordinate with both stakeholders and the development team whenever a new feature or update is added to a project. This facilitates the collection of client feedback and the resolution of issues encountered by the development team when implementing new ...
- The business analyst role is to understand and explain the new feature updates to business and take feedback for further development. Based on business feedback, BA instructs the development team to make amendments or continue as is.
- At times, the business requests an additional feature be added to a project, and the BA must determine whether or not it is feasible, and then assign resources if necessary to implement it.
- Collaborate with QAs once the product is prepared, to test it among the users to know it s working capacity and quality by conducting UAT (user acceptance test) to determine whether or not the prototype meets the requirements of the project under consideration.
- Monitor and control application development.
- Support project and document report on Functional specification, High Level Design specification and User Manual.
- Bachelor's Degree in Computer Science, Computer Engineer, IT or related fields.
- Minimum of 3-year experience as Business Analyst or System Analyst.
- Familiar with Web Application Design and Native Mobile Application should be advantage.
- Good Knowledge in IT Business including DBMS, Oracle or SQL Server.
- Self-Motivated, Strong analytical & problem solving skills, conceptual thinking.
- Communication skills, be able to explain difficult concepts to non-technical users.
- Presentation skills.
- Project Management.
ทักษะ:
Project Management, ASP.NET, .NET, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- System Requirements Analysis: Understanding and analyzing business and user requirements to define software and hardware requirements.
- System Design: Planning and designing systems that align with the specified requirements and usage.
- System Development: Writing code and developing systems based on the established design.
- Testing and Refinement: Testing the system to ensure accuracy and refining it according to requirements.
- Project Management: Planning and managing system development projects to ensure they proceed as scheduled.
- Communication: Communicating with stakeholders such as development teams, system administrators, and end-users.
- Problem Solving: Investigating and resolving issues that arise within the system.
- Maintenance: Maintaining the system to ensure continuous operation and performing upgrades or updates as needed.
- Consultation: Providing technical advice and support to teams or management.
- Learning and Innovation: Keeping abreast of trends and importing new technologies and innovations into the assigned jobs.
- At least Bachelor s degree in Computer Science, Engineering, Information Technology, or related field.
- A minimum of 7 years of experience in a System Analyst or related position.
- Proficiency in analyzing system requirements and designing systems that align with those requirements.
- Experience in developing applications (C#, ASP.NET, Web API and Entity Framework).
- Experience with database design and development using SQL Server or other relational databases.
- Familiarity with cloud services such as Firebase, AWS and Microsoft Azure.
- Strong communication (writing & speaking well in both Thai and English) and teamwork abilities.
- Strong problem-solving skills and decision-making abilities in complex situations.
- Knowledge of Agile/Scrum development methodologies.
- Get things done within the agreed timeline.
ทักษะ:
Oracle, SQL, UNIX
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide functional and technical support for Oracle Retail applications, including but not limited to Retail Merchandising System (RMS), Retail Price Management (RPM), Retail Store Inventory Management (SIM), and Allocation.
- Troubleshoot and resolve production incidents and service requests related to Oracle Retail applications, ensuring timely resolution and minimal business disruption.
- Perform root cause analysis to identify recurring issues and implement permanent solutions.
- Collaborate with IT teams and Oracle Support to escalate, follow up, and resolve complex technical issues.
- Conduct regular system performance tuning and monitoring to ensure the stability and availability of Oracle Retail applications.
- Assist in the deployment of application updates, patches, and configuration changes.
- Support testing efforts for patches, updates, and enhancements in non-production environments.
- Maintain detailed documentation on issue resolution processes, configurations, and system changes.
- Participate in on-call rotations to ensure 24/7 application availability.
- RequirementsBachelor s degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in application support or a similar role, with a focus on Oracle Retail (RMS, RPM, SIM, or other Oracle Retail suite applications).
- Strong knowledge of Oracle databases, PL/SQL, and performance tuning.
- Experience with Oracle Retail integration points and knowledge of Oracle Retail data models.
- Hands-on experience with Unix/Linux operating systems and shell scripting.
- Familiarity with Oracle WebLogic and middleware technologies.
- Experience with Oracle Retail patching, upgrades, and environment management.
- Solid understanding of IT service management frameworks, such as ITIL.
- Experience with monitoring tools and application performance management (APM) tools.
- Ability to troubleshoot both functional and technical issues, analyze logs, and conduct root cause analysis.
- Strong communication skills to work with business users and cross-functional teams.
- Ability to work independently and as part of a team, with a strong customer service mindset.
- Experience with cloud environments (e.g., Oracle Cloud, AWS) and Oracle Retail cloud solutions.
- Knowledge of Oracle Fusion Middleware, Java, or other relevant Oracle technologies.
- Experience working in a retail environment and familiarity with retail business processes.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Low level design, implement, and support complex enterprise network solutions.
- Work closely with customers to understand their needs and requirements.
- Develop and implement network designs that meet customer objectives.
- Troubleshoot and resolve network issues during implementation.
- Document network designs and configurations.
- Provide technical expertise to support sales and marketing efforts.
- Customer network integration and delivery.
- Low design, implement, and support complex enterprise network solutions.
- Work closely with customers to understand their needs and requirements.
- Develop and implement network designs that meet customer objectives.
- Troubleshoot and resolve network issues during implementation.
- Document network designs and configurations up to date.
- Provide technical expertise to support sales and marketing efforts.
- Hand over completed document to after sale service.
- Project implementation tracking with update.
- 1st Tier Engineer.
- First diagnostic problem and do first troubleshooting of enterprise solutions.
- EDS (MPLS, SD-WAN, 5G).
- ICT (Cloud, Firewall).
- Mobile services (M2M, SMS).
- To be ticket owner who do proactive update progress incident to customer within OLA time.
- To ensure service of customer are normal after incident restoration.
- Bachelor s Degree in Telecommunication Engineer, Computer Engineering, Computer Science, or IT related fields.
- 2-5 years of work experience with user IT Support or Network Support.
- Positive attitude.
- Reliable and working time flexibility.
- Having knowledge of IP Networking (LAN/WAN).
- Having Knowledge of Cloud Technology.
- Having knowledge in Cisco, Huawei, ZTE router and switch equipment will be advantage.
- Having knowledge in Firewall Palo Alto, FortiGate equipment will be advantage.
- Having Knowledge of Cyber Security services will be advantage.
- Good problem-solving, analytical, and team-working skills.
- Excellent communication and interpersonal skills.
- Service Account Management (Engineer or IT).
- Job Responsibilities.
- Single point of contact (SPOC) on Operations matters.
- Oversee day-to-day fault management for Critical or Escalated incident.
- Provide regular updates and ensure timely fault resolution for Critical or Escalated incident following by SLA commitment to corporate customer.
- Overseeing the entire planned maintenance cycle for customer s critical services.
- Provide data information that customer needed with in SLA.
- Built more relationship with enterprise customer & provide the best customer experience for the best customer satisfaction.
- Previous meeting minutes.
- Present monthly network availability report.
- Summary of Incidents.
- Develop improvement plan for prolong outages, found no fault, repeated fault, chronic problem, etc.
- Update or review any improvement plan.
- Response VOC and coordinate relate team to improve our service.
- Investigate and find out the root cause for chronic problem of enterprise Customer and consult with related team to find out the solution of that problem.
- On site for problem troubleshooting of all Enterprise product such as Corporate Fixed line, Cloud, SD WAN, Firewall, Bulk SMS, M2M, EDS (MPLS & IPLC), Radio Quality etc.
- Analysis data for SKA Customer to reduce and improvement for better Availability, MTTR and Fault rate of each service such as EDS M2M Bulk SMS E1 etc.
- In deep analysis for some SKA customer that have different trend of fault rate, availability and MTTR.
- Coordinate with related team to set action plan and target to improve our service.
- Find out the root cause and clarify internal process to improve our service especially in aftersales service areas.
ทักษะ:
Risk Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Plan and support internal audit strategies in Cyber Security part (Cyber Security is the practice of defending computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks).
- Lead a Cyber Security Audit team to ensure output through implementation of work standards and report to top management.
- Identify potential Cyber Security Risk and convince others in the organization to accept complete proposals and recommendation.
- Master s degree in Computer Engineering, Computer Science, Information Technology.
- Experience At least 7 years such as Information Security Management, Information Risk Management, IT Audit Management, ICT Security, Cloud Security, or in a related field.
- Professional certificates of CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager) are advantage.
- Background in technical knowledge of Cyber Security Audit.
- Good command in English.
ทักษะ:
Oracle, Software Development, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
- Cloud business marketing or product experience; ROI, P&L, Feasibility related business acumen of product manager role.
- OCI Solution Architech, Oracle Security certificate, OCI DB professional is an advantage...
- Cloud Solution Architect Engineer / Presales / Solution Consulting.
- Design Cloud Architectures - Ensure robust, scalable, and secure cloud infrastructure tailored to partner needs, allowing businesses to handle growth, and changing demands efficiently.
- Lead Architectural Design Sessions - Facilitate the creation of effective and efficient cloud solutions through collaborative planning and design sessions, ensuring alignment with business goals and technical requirements. This collaboration fosters innovation and problem-solving, leading to better-designed systems.
- Develop Proof of Concepts and Pilots - Demonstrate the feasibility and benefits of proposed cloud solutions, gaining partner buy-in and driving adoption. These prototypes help validate ideas and identify potential issues before full-scale implementation, saving time and resources.
- Provide Technical Guidance and Support - Ensure successful implementation and optimization of cloud solutions, enhancing partner satisfaction and solution performance, to maximize the value of partner cloud investments and adapt efficiently to challenges.
- Transition partner and customer from Legacy Systems - Facilitate smooth transitions to modern cloud environments, improving efficiency and reducing operational risks for partners, to help them stay competitive by leveraging the latest technologies and cloud best practices.
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field.
- 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
- Strong background and in-depth knowledge of cloud technologies. And strong project management skills..
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Software Development, DevOps, SQL, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- You will serve as the first point of contact to support those seeking technical assistance.
- You will solve urgent, customer-specific issues using in-house support tools.
- You will escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure a smooth problem investigation.
- You will ensure that all issues and their resolutions are properly logged and documented.
- You will identify major, elusive, and recurrent issues that impact clients.
- You possess analytical and problem-solving skills. (No change made to this sentence as it doesn't fit with the "you will" structure.).
- Bachelor's degree in Computer Science or Information Technology, or equivalent experience.
- Good knowledge of database systems management software, Jira, Azure DevOps, and logging software.
- At least one year of experience working in technical support roles.
- Strong investigation and problem-solving skills with the ability to troubleshoot and identify the root causes of software and infrastructure problems.
- Self-motivated, eager to solve problems, and driven to completion.
- A good understanding of SQL and JSON, and knowledge of any programming language is a plus.
- Fluent in written and spoken English.
- This role is open for both Thai and non-Thai candidates. We can provide full VISA sponsorship if required.
ทักษะ:
Oracle, Automation, Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness.
- You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement.
- You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
- Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
- 3+ years technical support, technical consulting experience, or information technology experience.
- Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
- Able to take roles of On-call, Standby, 24*7 in the future. (Maybe).
- Proficiency of English communication..
- Cloud Business Operation Engineer / Specialist.
- Collaborates with appropriate stakeholders to determine user requirements for a scenario.
- Drives identification of dependencies and the development of design documents for a product, application, service, or platform.
- Ensure robust, scalable, and secure cloud infrastructure tailored to partner/customer needs, allowing businesses to handle growth, and changing demands efficiently.
- Determine workload criticality, impact of disruptions, or performance degradation.
- Establish business-approved cost and performance commitments.
- Monitor and operate cloud workloads.
- Maintain asset and workload inventory.
- Monitor performance of workloads.
- Maintain operational compliance.
- Protect workloads and associated assets.
- Recover assets if there is performance degradation or business interruption.
- Mature functionality of core platforms.
- Continuously improve workload performance.
- Improve budgetary and design requirements of workloads to fit commitments to the business..
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field.
- 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting, OR equivalent experience.
- Strong background and in-depth knowledge of cloud technologies. And strong project management skills.
- Proficiency of English communication.
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