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ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s degree in Computer Science, Information Technology, or a related field.
- 4-5 years of working experience in IT support or a related role.
- Experience with troubleshooting hardware (desktops, laptops, printers) and software issues.
- Knowledge of networking fundamentals (e.g., TCP/IP, DNS, VPN, Wi-Fi troubleshooting.
- Understanding of IT security practices (e.g., password policies, phishing detection.
- Good command of English communication.
- Service-mind, proactive and willing to go extra mile..
ทักษะ:
SQL, Able to work as a shift, Analytical Thinking, Good Communication Skills
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ศึกษาและทำความเข้าใจ Application / Software ที่ใช้ในองค์กร เพื่อให้สามารถ support user ได้อย่างถูกต้อง.
- ตรวจสอบและแก้ไขปัญหาต่างๆ ที่เกิดขึ้นกับ Application ให้เป็นไปตาม SLA ที่กำหนด.
- ทำงานร่วมกับทีมพัฒนาระบบ เพื่อแก้ไขปัญหาที่เกิดขึ้นกับ Application.
- จัดทำเอกสารรวบรวมการแก้ไขปัญหาเพื่อเป็น Knowledge Base.
- ให้การสนับสนุนและให้คำปรึกษาเกี่ยวกับการใช้งาน Application.
- จบการศึกษาระดับปริญญาตรี สาขาวิชาวิทยาการคอมพิวเตอร์ วิศวกรรมคอมพิวเตอร์ หรือสาขาวิชาที่เกี่ยวข้อง.
- มีทักษะในการคิดเชิงวิเคราะห์อย่างเป็นระบบและทำงานแบบมุ่งผลสำเร็จ.
- มีทัศนคติ can-do ในการทำงาน.
- สามารถทำงานภายใต้สภาวะกดดันและเวลาอันจำกัดได้ดี.
- มีความสามารถในการสื่อสาร มนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกับผู้อื่นได้ดี.
- มีความรู้เกี่ยวกับฐานข้อมูล และภาษา SQL.
- สามารถใช้คำสั่งจาก MS SQL ได้.
- สามารถปฏิบัติงานเป็นกะได้.
- มีประสบการณ์ในงาน Application support (จะพิจารณาเป็นพิเศษ).
ทักษะ:
Product Owner, Finance, Procurement, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Understand business needs in all changes/new initiative to drive to IT strategy and roadmaps into action for Finance area.
- Fully understand retail and finance business processes from Record to Report, Order to Cash and Procurement to Pay area and other Finance area.
- Identify problem/challenge and recommend right solution/workaround solution.
- Own IT project portfolio and demand backlog to plan out timeline/resource. Also drive improvement business case with benefit realization & cost required.
- Be able to act as IT Project manager to manage scope, timeline and resource with optimum solution.
- Fully work with IT product owner and other IT team to drive solution and innovate idea to the firm.
- Manage Internal / External Audit requirement changes for accounting area by work with IT product owner.
- Support the Lead Growing the technology team both business/technical knowledge.
- Bachelor's Degree in Computer Science or Engineering or Accounting IT.
- 5 years+ experience in IT consulting/operation/support with accounting software or any ERP systems (SAP, Oracle, Microsoft etc.).
- Call handling experience in project management and development lift cycle experience.
- Good Microsoft Office skills (Excel, Word, PPT).
- Excellent English skill.
- Project management and communication skills.
- Excellent communication skill, presentation skill, documentation, logical thinking and strong analytical skill.
- Ability to prioritize and execute in high-pressured environment.
- Strong ability to analyze user requirements, make recommendations and implement solution .
- Strong problem solver with ability to lead the team to push the solution and progress.
- Challenger mindset and passion to challenge status quo to find new solutions and drive out of the box ideas - loves and embraces change.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
ERP, Oracle, SAP
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Developing client solutions with Oracle Tools such as BI Publisher Report, OTBI Report, and FR Report.
- Developing client solutions with Oracle PaaS Tools such as ODI, OICS, and JCS.
- Helping to define and influence the future technical direction for the evolution of client solutions.
- Supporting the deployment of client solutions into production.
- Build and deploy applications.
- Works mostly independently within task guidelines established by management.
- Perform work based on defined processes and provide feedback on process improvements as appropriate.
- Cooperate with the team leader in estimation effort, developing plan/schedule, and performing tasks according to the plan.
- Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance.
- Respond to tech inquiries via email, through online chats, over the phone, or in person.
- Bachelor s Degree or higher in Computer Science/ Engineering/ Information Technology or related fields.
- At least 1-year experience in Customize On Oracle Fusion Cloud.
- At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
- Working experiences from areas of integration, report, or form developments.
- Skill/Knowledge: BI Publisher Tools, OTBI, FR Report, OICS, ODI, PL/SQL, Oracle Form, Oracle Report, JDeveloper.
- An understanding of software development best practices, and a desire to see them implemented.
- A desire to constantly learn and upskill your abilities.
- The ability to absorb new technical information and apply it effectively.
- Able to deal with and handle difficult situations and work under time constraints.
- Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
- Positive attitude and empathy for others.
- Nice to have: experience in the Oracle Fusion Cloud.
ทักษะ:
Sales, VMware, Cloud Computing
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
- Cloud business marketing or product experience.
- Cloud Presales/ Cloud Solution Sales.
- Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
- Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
- Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
- Demonstrate a strong understanding of cloud fundamentals and best practices for at least one of the following cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform (GCP) or other public cloud.
- Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
- Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
- Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
- Develop strategic cloud project plans that outline the migration process and highlight the long-term benefits for customers.
- Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
- Deliver impactful presentations that showcase your cloud knowledge and effectively communicate the value proposition of our cloud solutions.
- Participate in proof-of-concept (POC) development and execution.
- Stay up-to-date on the latest cloud trends and technologies to ensure you offer the most relevant solutions to our customers.
- Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
- Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
- Proven experience in architecting cloud solutions for medium to large enterprise customers.
- Ability to analyze customer environments and recommend secure cloud solutions that align with their specific business needs.
- In-depth understanding of general security practices for cloud computing.
- Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
- Working knowledge of Landing Zone design principles.
- Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
- Excellent presentation and communication skills, with the ability to tailor your message to different audiences.
- Experience in developing strategic plans and investment proposals for cloud projects is a plus.
- A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
- Cloud Service Support/ Dispatcher / Cloud Technical Support.
- You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
- Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
- 3+ years technical support, technical consulting experience, or information technology experience.
- Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
- Cloud Implementation (Azure Cloud engineer).
- Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
- Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
- Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
- Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
- Manage Monitoring and Troubleshooting AWS SQL (SQL VM, Manage instance, PAAS).
- Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
- Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
- Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
- Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
- Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
- Experience with Logging and log monitoring (CloudWatch and CloudTrail) both for performance, security, and compliance efforts.
- Proficiency with Infrastructure as Code (IaC), including CloudFormation and/or Terraform.
- Understanding of CI/CD on AWS platform.
- Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
- Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
- Strong understanding of Identity and Access Management (IAM), SSO Integration.
- Strong understanding of high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
- Network Security (Cloud).
- Reponsibilities.
- Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
- Support integration with Software-defined network and virtualization platform such as Linux KVM.
- Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
- Work with hyper scaler providers to implement network connection between cloud environments.
- Manage network information registrations such as IP network address, AS number, domain name, etc.
- Implement authentication, authorization and accounting system for network and security devices.
- Troubleshoot network and security incidents.
- Relevant network certifications such as CCNA, CCNP, CCIE.
- Relevant Information Security certification such as CISSP.
- Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
- Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.
- Experience with network monitoring and troubleshooting tools.
- Cloud Solution Review and Risk Management Specialist (Bidding Review Team).
- Facilitate and drive solution review sessionStudy and Evaluate technical requirement including TOR.
- Compare and Validate between Presale s solution and Customer requirement.
- Ensure the delivery plan with the identified timeline.
- Clarified the owner of after-sale process both Insource and Outsource.
- Consult to clarify the Project s risks with Risk Mitigation to have Risk Register Cost.
- Ensure corporate governance guideline are adhered.
- Prepare summarized report with approval on Solution Review Result and handover to EFRM.
- Note:Non-Telecom team is responsible for Cloud both Public (MS, AWS, Google, HW, Oracle) & Private, ICT (Server, IT Infra, CCTV, Wi-Fi, etc.), Security and SW development Product.
- Education: Bachelor's degree in Computer Science, Engineering, or a related field.
- Minimum of 5 years of experience in enterprise solution delivery, including network infrastructure, cloud solutions, and data center technologies.
- Proven track record in bid evaluation, contract negotiation, and vendor management.
- Strong understanding of risk management principles and methodologies.
- Experience in working with diverse technical teams and stakeholders.
- Proficiency in network protocols (TCP/IP, routing, switching) and network security concepts.
- Knowledge of cloud technologies (AWS, Azure, GCP) and virtualization.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
PHP, Java, Oracle
ประเภทงาน:
งานประจำ
เงินเดือน:
฿70,000 - ฿90,000, สามารถต่อรองได้
- Lead, Manage and mentor development teams.
- Provide technical / functional leadership and direction to a team of onsite and contract developers.
- Work closely with team members to define direction and approach to product design, execution and tailoring the development in order to meet the project requirement.
- Create detailed project plans, scope of work and report project status to company management on a weekly basis.
- Establish performance goals and periodically reviews performance of team members, cultivating a culture of engineering excellence and self-motivation to accomplish signification deliverables with in tight teamlines.
- Bachelor s or Master s degree in Statistics, Computer science, or other related fields.
- Must have an advanced knowledge of programming in PHP, JAVA script and Oracle Database.
- Minimum 3-5 years of experience in leading software development team.
- Strong ability to support and mentor team members to accomplish team goals.
- Excellent organizational and time management skills.
- Exceptional communication, presentation and interpersonal skills.
- Experience in development of Human Resource Management software will be an advantage.
- Personal Leave: 5 days per year without lateness penalties.
- Annual Leave: 10 days per year, with the ability to carry over up to 5 unused days to the next year (eligible after one full year of employment).
- Health Checkups: Pre-employment and annual health checkups.
- Insurance Coverage: Life and accident insurance (OPD/IPD).
- Provident Fund: Managed by Kasikorn Bank.
- Social Gathering Allowance: Monthly allowance of 100 THB.
- Attendance Bonus: Monthly bonus of 500 THB, increasing incrementally up to a maximum of 12,000 THB per year (for certain positions).
- Company Events: New Year parties, annual trips, birthday celebrations, company merit-making, and other social events.
- Support for Bereavement: Financial support and wreaths for funerals (employees and their families), as well as gift baskets for childbirth or hospitalization.
- Birthday Leave: Employees may take their birthday off; if unused, it can be converted to one day s pay (maximum up to 5,000 THB depending on base salary).
- Birthday Celebrations: Cake for birthdays.
- Annual Bonus: Paid twice a year.
- Annual Salary Adjustments: Regular annual salary increases.
ทักษะ:
Product Development, Budgeting, Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Requirement Analysis: Understand functional, non-functional, and integration requirements to ensure business needs are fully captured.
- Architecture Discipline: Follow proper architecture discipline to translate business requirements into application and system design.
- Technology Selection and Prototype: Propose and select the most appropriate technology for solutions, Implement prototype development to validate new technologies and use-cases.
- Methodology Development: Develop methodologies for projects, identify risks, and determine approaches to ensure the final product is delivered with optimum cost-effectiveness and minimal disruption.
- Constraint Management: Account for project constraints, including technology, risks, scope, cost, quality, time, and resources.
- Collaboration: Cooperate with the development team on all tasks and activities, providing technical engineering support and developing new migration plans for future technology infrastructure.
- Stakeholder Management: Ensure all stakeholder requirements are considered and regularly inform them about product development processes, costs, and budgeting.
- Project Ownership: Take ownership of all IT-related projects as required, following the DOS (Digital Operating Structure) guidelines.
- Regulatory Compliance: Collaborate with EA to ensure alignment on Enterprise Architecture and compliance with local regulatory requirements.
- Bachelor degree or higher in Computer Science, Engineering, or related Fields.
- Cloud Architecture Certification is a plus.
- Minimum 10 years work experience in IT with at least 3 years of experience design application using NodeJS, Java Springboot, web applications, microservice architecture, and APIs-based services.
- Strong knowledge of emerging technologies and best practices, databases (SQL, NoSQL), cloud-native technologies (preferably AWS), Kubernetes (KUBE), and DevSecOps.
- Fluent in Thai and English communication.
ทักษะ:
System Security, Software Development, Product Development
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage the application support and technical support team and evaluate performance.
- Collaborate with cross-functional teams to identify system requirements and enhancements, focusing on stability and scalability.
- Prioritizing issue and incident based on business needs.
- Support operational incident raises through service desk team and perform troubleshooting, minimizing downtime and impact on business operations.
- Oversee IT infrastructure, network performance, and system availability to ensure seamless operation.
- Ensure data backups, system security, and disaster recovery plans are in place and regularly tested.
- Coordinate with related parties to solving issues and incidents.
- Perform ad-hoc tasks.
- Bachelor's degree in computer engineering, computer science, or IT-related fields.
- At least 1 years experience in application support or similar role.
- At least 1 years experience in manage application support and technical support team.
- Understanding of the software development lifecycle and software development methodologies, version control, testing and QA, and deployment.
- Coordinate with product development teams and external parties to solve complex issues.
- Good interpersonal and communication skills.
- Proven ability to troubleshoot complex issues under pressure, with a focus on quick recovery and minimizing impact.
- Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
- Contact Information:-.
- Office of Human Capital.
- D2C SERVICES Company Limited.
- Vibhavadi Rangsit Road, Ladyao Subdistrict, Chatuchak District, Bangkok 10900.
ทักษะ:
Risk Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Plan and support internal audit strategies in Cyber Security part (Cyber Security is the practice of defending computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks).
- Lead a Cyber Security Audit team to ensure output through implementation of work standards and report to top management.
- Identify potential Cyber Security Risk and convince others in the organization to accept complete proposals and recommendation.
- Master s degree in Computer Engineering, Computer Science, Information Technology.
- Experience At least 7 years such as Information Security Management, Information Risk Management, IT Audit Management, ICT Security, Cloud Security, or in a related field.
- Professional certificates of CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager) are advantage.
- Background in technical knowledge of Cyber Security Audit.
- Good command in English.
ประสบการณ์:
3 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
- Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
- Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
- Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
- Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
- Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
- Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
- Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
- 24x7 standby in shift to support first line staffs.
- 0 - 3 Years Experiences in Telecomunication or IT Operation.
- Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
- Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
- Customer-oriented mindset with strong problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Basic computer skills Excel,Word,Power point etc. is essential.
- Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
- Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
- Programming skills in python,shell script or php are advantageous.
- What happens once you apply?.
- Click Here to find all you need to know about what our typical hiring process looks like.
- We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
- Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
- We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
- We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
- Primary country and city: Thailand (TH) || Bangkok.
- Job details: Automated Operations Engineer.
- Primary Recruiter: Sitthinon Charoenkitwayo.
ทักษะ:
Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- The Job requires a technical background, preferably chemical acquired either through formal education and/or.
- experiences.Demonstrate strong technical analysis, interpretation skill, problem solving skill and knowledge of marketing.
- Drive and ability to deliver the result without supervision.
- Excellent communication and presentation skill, fluency in English.
- Ability to travel within country and aboard.
- OTHER REQUIREMENTS.
ทักษะ:
Procurement, Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Resolve IT incidents within the required time frame.
- Wi-Fi: Ubiquiti Unifi UDM and APs (99%).
- LAN: Zyxel switches.
- Provide first-line support for user account issues in Google Workspace and Microsoft Entra ID.
- Coordinate with external vendors (e.g., VOIP, network providers) to resolve issues.
- Collaborate with Level 2 external vendors to resolve complex IT issues efficiently.
- Assist in filling out client vendor security assessment forms accurately and on time.
- Software Support and Account Administration.
- Administer Google Workspace and Microsoft Entra accounts.
- Support the setup of accounts for new users, including the Intune onboarding process.
- Manage the onboarding and offboarding of employees across systems.
- Assist in tracking internal SaaS usage.
- Maintain and manage the SaaS register, tracking usage and ensuring cost optimization.
- Technical Assets and Procurement.
- Handle the procurement of IT equipment, such as PCs, laptops, and peripherals, ensuring timely delivery and cost optimization.
- Develop and manage an IT asset lifecycle strategy, including procurement, maintenance, and retirement.
- Provide asset management support, including managing access keys, laptops, monitors, TVs, casting devices, webcams, and other IT-related office supplies.
- Manage inventory of IT equipment, consumables, and other supplies; support asset tracking and maintain asset reports.
- Arrange equipment repairs and maintenance, track warranty information, and oversee asset disposal.
- Endpoint Security and IT Compliance.
- Manage endpoint security by monitoring and maintaining the Microsoft Intune Admin Panel to ensure devices comply with company security policies.
- Regularly audit IT systems to ensure compliance with IT security and data privacy policies.
- Assist in developing and executing IT security incident response plans.
- Conduct access control audits across systems (e.g., Google Workspace, Microsoft Entra ID).
- Monitor and report on device backup and recovery processes.
- IT Projects and Process Improvement.
- Document and improve IT support processes by creating Standard Operating Procedures (SOPs).
- Identify opportunities for automating repetitive IT tasks through tools like Power Automate or scripting.
- Support or lead small IT projects, such as deploying new tools, upgrading infrastructure, or enhancing network security.
- Assist in preparing IT budgets by tracking expenses, identifying cost-saving opportunities, and forecasting IT needs.
- Security Equipment.
- Add or remove employees from fingerprint scanning and door entry systems.
- Ensure the functionality of security cameras (Unifi Protect G4 Bullet).
- Audits and Compliance.
- Participate in IT audits, ensuring compliance with company policies and security standards.
- Participate and implement in ISO certification and maintenance.
- Other Tasks.
- Identify areas for improvement and cost reduction while maintaining service and delivery standards.
- Prepare and update Process and Policy Documentation\.
- Provide training to internal users.
- Support internal events, activities, and meetups by ensuring technical equipment functions correctly.
- Assist with administrative paperwork related to IT and admin processes.
- Perform on-site support outside regular office hours (e.g., weekends) for troubleshooting or equipment setup to minimize downtime.
- Participate in special projects as assigned by the VP of Operations.
- Assist the Office Manager and Admin team with tasks such as moving furniture, fixing small items, cabling (electrical, etc.), and other minor tasks as assigned.
- The Qualifications.
- Bachelor s degree/Diploma in an IT-related field or relevant experience in lieu..
- Apple and Windows operating systems
- Basic networking (preferably Ubiquiti Unifi UDM and APs)
- Cloud services (e.g., Google Workspace, Microsoft Entra).
- Familiarity with Microsoft Intune and Apple Business Manager.
- Familiarity with Slack.
- Knowledge and experience in hardware and software troubleshooting.
- Strong problem-solving and communication skills.
- Previous experience in a technical support role.
- Service-oriented mindset.
- Detail-oriented and able to work independently, raising issues when necessary.
- Ability to prioritize tasks and work effectively under pressure.
- Willingness to learn, adapt, and work flexible hours.
- Familiarity with ticketing systems is a plus.
- English language proficiency is preferred.
- The Benefits.
- 10(15) days annual paid vacation.
- Health insurance.
- Life insurance.
- Provident Fund.
- Free Lunch every Wednesday.
- Learning Support.
- Grade A Office in the heart of Bangkok, directly connect with MRT Queen Sirikit Station.
- International work environment with over 20 different nationalities in the team.
- Working with a wide and interesting portfolio of clients in SEA and globally.
- Help with the international relocation, VISA and work permit process from start to finish.
- Opportunity to visit events and conferences.
- Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
PHP, Database Development, SQL, Python, English
ประเภทงาน:
งานประจำ
- Develop functionality for integration of forecast and observation information from local and international agencies to RIMES data warehouse.
- Implementing automated data integration functionality to streamline processes for data integrated platforms.
- Managing databases and data warehouses, ensuring data integrity, security, and availability.
- Supporting the development and design of both back-end and front-end systems to meet project objectives.
- Assist in the development of the technical design framework and specifications (e.g., function, system architecture, data flow, etc.).
- B. Web Portal and Interface Development.
- Design/development/customization the data visualization platform with user-friendly web portals/websites.
- Creating dashboards and visual interfaces for the DSS, enhancing usability and accessibility.
- Creating and maintaining efficient script for web portals, websites, dashboards, and visual interfaces.
- Planning, design, development, testing, and validation of new systems, solutions, and processes to meet user needs and requirements effectively and efficiently.
- Analyses of users need to identify critical points where sectoral platform could be used effectively.
- Lead the development of system mock-ups and its iterations based on the design framework and specification, and users feedback.
- C. IT Infrastructure and Support.
- Ensuring seamless integration of IT systems with web applications and DSS.
- Providing technical support and troubleshooting to resolve any project-related IT issues.
- Implementing and managing security measures and backup solutions to protect project data.
- D. Other tasks.
- Conducting regular system reviews and maintaining optimal functionality and relevance.
- Scoping up the needs, requirements and recommending the implementation to enhance system performance and user experience.
- Participate in project planning and capacity-building activities.
- Perform other duties as may be required by the Project.
- Bachelor s degree in Information technology, Software Engineering, Computer Science or any related field.
- At least three (3) years of work experience in programming using Python, PHP, and the backend framework of Python or PHP.
- Or at least three (3) years of work experience in JavaScript, or modern JavaScript frameworks (e.g., React, Angular, Vue.js).
- Or at least three (3) years of combined work experience in systems design and database management.
- At least two (2) years of work experience in designing and implementing APIs and integrating systems using web services (e.g., REST, SOAP), including API documentation.
- Involvement in at least two (2) web and/or mobile app development projects in the last five years would be an advantage.
- Familiarity with the institutions/organizations as well as approaches and concepts in disaster risk reduction and management (DRRM), early warning, and/or climate change adaptation (CCA) would be an advantage.
- Excellent understanding of system development methodologies and lifecycle.
- Expert in relational databases and SQL.
- Proficient with software testing principles and methodologies.
- Excellent critical thinking, problem-solving, and planning skills.
- Strong communication, interpersonal, and writing skills.
- Ability to work amicably in a multicultural and multidisciplinary work environment.
- Excellent knowledge of English (both oral and written).
- Self-motivated, flexible, and able to work effectively and independently.
- Excellent work ethic and aptitude to work with a constructive attitude.
- Conscientious and efficient in meeting commitments, observing deadlines, and achieving results.
- Shows persistence when faced with difficulties or challenge.
- Interested candidates should send your application letter, resume, salary expectation and 2 references in PDF format to [email protected] by midnight of 8 January 2024, Bangkok time. Please state Full Stack Developer-HQ: Your Name the Subject line of the email. Only short-listed applicants will be contacted..
- Ms. Dusadee Padungkul.
- Head-Operational Support.
- Regional Integrated Multi-Hazard Early Warning System.
- AIT Campus, 58 Moo 9 Paholyothin Rd., Klong 1,.
- Klong Luang, Pathumthani 12120 Thailand..
- RIMES promotes diversity and inclusion in the workplace. Well-qualified applicants particularly women are encouraged to apply.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Budgeting, Data Analysis, ERP, SAP, SQL, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿40,000 - ฿80,000, สามารถต่อรองได้
- Collaborate with key stakeholders to gather business requirements for financial and operational planning..
- Build, manage, and maintain dynamic financial models using Anaplan implementation..
- Assist in the design and architecture of Anaplan models to support strategic initiatives and streamline FP&A processes..
- Partner with IT teams to integrate financial data from ERP, CRM, and other systems into planning tools..
- Contribute to ongoing improvement initiatives by identifying gaps and proposing solutions..
- Participate in training sessions to achieve Anaplan certification and develop technical expertise in model building..
- Bachelor s degree in Finance, Accounting, Economics, Data Science, or a related field..
- 2+ years of experience in FP&A, financial modeling, or business analysis..
- Prior experience with ERP systems (e.g., SAP, Oracle) or EPM tools (e.g., Adaptive Insights, Hyperion, Tableau) is a strong plus..
- Advanced proficiency in Microsoft Excel (e.g., Pivot Tables, Macros, and Data Visualization)..
- Strong analytical skills with a focus on financial data interpretation and reporting..
- Basic understanding of database tools (e.g., SQL) and data visualization platforms (e.g., Power BI, Tableau) is preferred..
- Willingness to learn Anaplan Model Building through hands-on training and certification programs..
- Excellent communication skills to interact with technical and non-technical stakeholders..
- Strong problem-solving abilities and attention to detail..
- Ability to work both independently and collaboratively in a team-oriented environment..
- Proactive mindset with a passion for continuous learning and improvement..
- At Ignite Idea, we specialize in delivering cutting-edge Digital Transformation, CRM, and customer-centric solutions that transcend conventional methods. With a keen focus on Salesforce, Adobe Document Cloud, and a myriad of other innovative technologies, we offer comprehensive expertise that extends beyond mere implementation..
- Workstyle and Culture.
- Hybrid, Flex Hour, but result oriented!.
- Create a positive and inclusive work environment that fosters creativity and innovation.
- Encourage open communication and collaboration between team members.
- Reward and recognize employees for their hard work and contributions to the company's success.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Market Planning, SAP, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Be responsible for design, implement and deliver the functional and technical components of the planning, budgeting and forecasting solutions.
- Able to interact with clients to understand the business requirements to conclude blueprint, configuration, testing, migration, support, and continuous enhancements.
- Responsibilities include, using knowledge of accounting functions on General Ledger, Asset Accounting, Controlling and Profitability process areas.
- Focusing on SAP SAC and SAP Datasphere on development and deployment of business Intelligence Solutions to support business requirements using SAC Planning.
- SAP Business Planning and Consolidations BPC, BusinessObjects Business Intelligence BO BI and Data Warehouse BW skills will be an advantage.
- Bachelor s degree in IT or equivalent work experience.
- Minimum 2 years of experience in managing SAP Analytical and/or Reporting work streams for large or complex systems for various industry sectorsExperience on SAC BPC as a planning tool,.
- Designing implementing data models and data conversionDemonstrates thought proven abilities and technical experience with SAP.
- Analytics technologies S 4HANA Embedded Analytics, BW 4HANA, SAP Fiori, Google Azure AWS Cloud technologies and BI visualization tools.
- Good Understanding of SAP data structures, End to End dataflow, SAC predictive capabilities, augmented analytics, planning, budgeting, forecasting, etc.
- Ability to be flexible and work analytically in a problem solving environment.
- Ability to travel to client sites local or overseas.
- Excellent leadership, communication written and oral and interpersonal skills.
ประสบการณ์:
5 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
- Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
- Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
- Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
- Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
- Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
- Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
- Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
- 24x7 standby in shift to support first line staffs.
- 5 Years Experiences in Telecomunication or IT Operation.
- Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
- Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
- Customer-oriented mindset with strong problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
- Basic computer skills Excel,Word,Power point etc. is essential.
- Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
- Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
- Programming skills in python,shell script or php are advantageous.
- Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
- What happens once you apply?.
- Click Here to find all you need to know about what our typical hiring process looks like.
- We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
- Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
- We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
- We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
- Primary country and city: Thailand (TH) || Bangkok.
- Job details: Automated Operations Engineer.
- Primary Recruiter: Sitthinon Charoenkitwayo.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
System Security, Windows Server
ประเภทงาน:
งานประจำ
เงินเดือน:
฿60,000 - ฿80,000, สามารถต่อรองได้
- Provide input and security consultation in a project-based environment as well as assisting operational of IT Security components with functional security requirements.
- Evaluate new projects and applications as they relate to security architecture and design; audit existing deployments and analyse gaps against security practices and standards.
- Conduct application vulnerability assessment, secure code review, and security penetration testing for new projects, enhancement projects, and periodic assurance to com ...
- Implement and operate DevSecOps on projects/applications that use DevOps process.
- Track, enforce, and consult to resolution the closure of security risks including review plans and monitor progress or remedial actions according to security requirements, security design, application vulnerability, and penetration testing issues.
- Periodically review security requirements to align with Bank s policies and regulations.
- Support periodic security audits.
- Manage third parties involved in IT Security Advisory and Assurance.
- Bachelor's or Master s Degree in Computer Science, Engineering, Information Systems or equivalent.
- Minimum 3 years in IT Security Advisory, Security Assurance, Threat Hunting plus experience working in or closely with IT Application, Enterprise Architect, and IT Risk management.
- Knowledge of Security Framework and Concepts, Compliance, Risk and Regulations, PCI DSS, OWASP, COBIT.
- Experience in performing comprehensive and authoritative technical analysis of the security readiness and compliance of applications.
- The ability to oversee pentesting to find vulnerabilities in all elements of a security system, understand security vulnerabilities, secure code review and remediation.
- Data and information management, including classification, retention and destruction. It also means keeping corporate and personal data both private and secure while needed, and destroyed when it is no longer needed.
- Knowledge of all applicable laws and compliance frameworks to enforce compliance.
- Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Windows Server, Amazon AWS, VMware, Microsoft Azure
ประเภทงาน:
งานประจำ
เงินเดือน:
฿40,000 - ฿60,000, สามารถต่อรองได้
- Manage and maintain Windows servers, VMware environments, and Active Directory.
- Provide support for Microsoft 365 applications and services, including Exchange Online, SharePoint, and Teams.
- Manage and support cloud infrastructure and services on AWS, Azure, and EKS.
- Diagnose and resolve hardware, software, and network issues.
- Implement and maintain security protocols and procedures to protect IT systems.
- Ensure regular backups are performed and manage disaster recovery plans.
- Monitor system and cloud performance and make recommendations for improvements.
- Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps.
- Provide technical support to end-users and assist with IT-related inquiries and issues.
- Participate in IT projects, including system upgrades, migrations, and new implementations.
- Bachelor s degree in computer science, Information Technology, or a related field.
- At least 5 years of experience in system administration and support or related role.
- Proficiency in Windows Server and Active Directory administration.
- Experience with VMware virtualization technologies.
- Strong knowledge of Microsoft 365 applications and services.
- Experience with cloud platforms such as AWS, Azure, and container orchestration with EKS.
- Familiarity with network protocols and troubleshooting.
- Understanding of security best practices and tools.
- Relevant certifications such as Microsoft Certified: Windows Server, VMware Certified Professional (VCP), AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator, and Kubernetes certifications are a plus.
- Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.
ทักษะ:
Oracle, SQL, UNIX
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide functional and technical support for Oracle Retail applications, including but not limited to Retail Merchandising System (RMS), Retail Price Management (RPM), Retail Store Inventory Management (SIM), and Allocation.
- Troubleshoot and resolve production incidents and service requests related to Oracle Retail applications, ensuring timely resolution and minimal business disruption.
- Perform root cause analysis to identify recurring issues and implement permanent solutions.
- Collaborate with IT teams and Oracle Support to escalate, follow up, and resolve complex technical issues.
- Conduct regular system performance tuning and monitoring to ensure the stability and availability of Oracle Retail applications.
- Assist in the deployment of application updates, patches, and configuration changes.
- Support testing efforts for patches, updates, and enhancements in non-production environments.
- Maintain detailed documentation on issue resolution processes, configurations, and system changes.
- Participate in on-call rotations to ensure 24/7 application availability.
- RequirementsBachelor s degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in application support or a similar role, with a focus on Oracle Retail (RMS, RPM, SIM, or other Oracle Retail suite applications).
- Strong knowledge of Oracle databases, PL/SQL, and performance tuning.
- Experience with Oracle Retail integration points and knowledge of Oracle Retail data models.
- Hands-on experience with Unix/Linux operating systems and shell scripting.
- Familiarity with Oracle WebLogic and middleware technologies.
- Experience with Oracle Retail patching, upgrades, and environment management.
- Solid understanding of IT service management frameworks, such as ITIL.
- Experience with monitoring tools and application performance management (APM) tools.
- Ability to troubleshoot both functional and technical issues, analyze logs, and conduct root cause analysis.
- Strong communication skills to work with business users and cross-functional teams.
- Ability to work independently and as part of a team, with a strong customer service mindset.
- Experience with cloud environments (e.g., Oracle Cloud, AWS) and Oracle Retail cloud solutions.
- Knowledge of Oracle Fusion Middleware, Java, or other relevant Oracle technologies.
- Experience working in a retail environment and familiarity with retail business processes.
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Respond promptly and accurately to customer inquiries via phone, email, and live chat, while maintaining service quality and ensuring continuous productivity.
- Provide a warm and professional welcome to walk-in customers, addressing their needs and inquiries effectively.
- Identify customer needs and help customers use specific features.
- Follow up with customers to ensure their concerns, including technical issues, are well addressed.
- Stay informed about our internal databases, SOPs, policies, new features and functionalities, and technical information to share relevant information with customers.
- Share feature requests and effective workarounds with team members.
- Review and report product malfunctions (for example, by testing different scenarios or impersonating users) and collaborate with technical teams for issue resolution.
- Gather customer feedback and share it with product, marketing, or related teams to resolve customer issues and recommend service or platform improvements.
- Assist in training new customer support representatives when needed.
- Bachelor s degree in any field (New graduates are also welcome).
- Strong verbal and written communication skills in both Thai and English.
- Excellent communication, explanation, attention to detail, and can-do attitude.
- Ability to prioritize and manage multiple responsibilities.
- Customer-centric mindset, focusing on providing a positive customer experience.
- Ability to remain calm and maintain patience during difficult client interactions.
- Comfortable working in a fast-paced, ambiguous environment.
- Flexible working hours with 5 working days & 2 days off per week (Willing to work on rotating shifts including weekends and public holidays).
- Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
- Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
- Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
- Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
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