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āļāļąāļāļĐāļ°:
Software Development, MongoDB, SQL
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Support AIS in-house or Partner products such as myAIS, AIS Insurance Service, etc.
- Serve as the first point/second point of contact for customers seeking technical assistance over the Ticket system, MS Teams, phone, email, or in person.
- Determine the best solution based on the issue and details provided by customers.
- Walk the customer through the problem-solving process, either directly or through user-friendly guides.
- Follow up with customers to ensure the issue has been resolved.
- Document technical knowledge in the form of notes and manuals for knowledge sharing purpose.
- Keep customers happy.
- Efficiently lead a team of 15 or more members under the high demands and pressures from customers.
- Strive to exceed the expectations of customers and colleagues alike.
- BSc/BA in IT, Computer Science,Software Engineer or relevant field.
- At least 5 years experience in Technical Support or Software Development Team.
- Proven experience as a IT Technical Support Specialist or similar role.
- Tech-savvy with working knowledge of technology such as Databases (MongoDB, SQL Statement), Unix System,Kibana, Grafana, Cloud Azure (basic knowledge), etc.
- Good understanding of computer systems, mobile devices, and other tech products.
- Ability to diagnose and resolve basic technical issues.
- Excellent communication skills.
- Customer-oriented and cool-tempered.
āļāļąāļāļĐāļ°:
Problem Solving, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- The Job requires a technical background, preferably chemical acquired either through formal education and/or.
- experiences.Demonstrate strong technical analysis, interpretation skill, problem solving skill and knowledge of marketing.
- Drive and ability to deliver the result without supervision.
- Excellent communication and presentation skill, fluency in English.
- Ability to travel within country and aboard.
- OTHER REQUIREMENTS.
āļāļąāļāļĐāļ°:
Project Management, Research, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Operate Group PMO & Transformation Office by monitoring progress and benefits realization of projects, focusing on Transformation projects that drive transformative changes of ThaiBev Group.
- Support project tracking, financial planning, information, coordination and logistics management of Transformation Program.
- Support adoption & execution of ThaiBev Group s Project Management and Post-Implementation Review (PIR) framework, standard, system and tools with a focus on Transforma ...
- Provide expertise & support on project management framework, standard & governance to Transformation project teams, managing inquiries & requests, and fostering the adoption of standards.
- Produce reports & analyses through researches, interviews and fact-finding to drive high-impact projects and provide updates to top management on strategic progress.
- Support on coordinating with PMOs, Project Management Coordinators (PM Cos), and Transformation project teams to ensure alignment between strategic direction and project implementation.
- Conduct change management & communication of Transformation Program to a wider audience to promote about the program.
- Bachelor s degree or higher in Business Administration, Economics, or a relevant field.
- Minimum 3 years of professional experience in project management or a relevant field. Previous experience in change management is advantageous.
- Comfortable with ambiguity, able to work under pressure, and prioritize workload to meet objectives and deadlines.
- Excellent communication skills, both verbal and written, to convey complex matters effectively and appeal to a wide audience.
- Strong interpersonal skills and emotional intelligence, capable of working in a large cross-functional/country environment with individuals at all levels.
- Hard working, highly committed, driven and perseverant.
- Fluency in English and Thai.
- Proficiency in spreadsheet and presentation creation tools, as well as Internet research tools.
- Office of Human Capital.
- THAI BEVERAGE PUBLIC COMPANY LIMITED.
- ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.
āļāļąāļāļĐāļ°:
Negotiation
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Bachelor degree or higher in Computer Science or related filed.
- There are 2-3 years, Experience in AWS Cloud.
- Able to do Cloud design, evaluation, POC, implementation.
- Self-Motivation and Hard Working.
- Able to work some time on night and weekend by job duties.
- Able to troubleshooting related to Cloud Services problem.
- Willing to self-study for Cloud knowledge and learn new knowledge from team.
- Good communication,interpersonal, problem-solving, presentation, and negotiation skill.
āļāļąāļāļĐāļ°:
Procurement, Compliance, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Resolve IT incidents within the required time frame.
- Wi-Fi: Ubiquiti Unifi UDM and APs (99%).
- LAN: Zyxel switches.
- Provide first-line support for user account issues in Google Workspace and Microsoft Entra ID.
- Coordinate with external vendors (e.g., VOIP, network providers) to resolve issues.
- Collaborate with Level 2 external vendors to resolve complex IT issues efficiently.
- Assist in filling out client vendor security assessment forms accurately and on time.
- Software Support and Account Administration.
- Administer Google Workspace and Microsoft Entra accounts.
- Support the setup of accounts for new users, including the Intune onboarding process.
- Manage the onboarding and offboarding of employees across systems.
- Assist in tracking internal SaaS usage.
- Maintain and manage the SaaS register, tracking usage and ensuring cost optimization.
- Technical Assets and Procurement.
- Handle the procurement of IT equipment, such as PCs, laptops, and peripherals, ensuring timely delivery and cost optimization.
- Develop and manage an IT asset lifecycle strategy, including procurement, maintenance, and retirement.
- Provide asset management support, including managing access keys, laptops, monitors, TVs, casting devices, webcams, and other IT-related office supplies.
- Manage inventory of IT equipment, consumables, and other supplies; support asset tracking and maintain asset reports.
- Arrange equipment repairs and maintenance, track warranty information, and oversee asset disposal.
- Endpoint Security and IT Compliance.
- Manage endpoint security by monitoring and maintaining the Microsoft Intune Admin Panel to ensure devices comply with company security policies.
- Regularly audit IT systems to ensure compliance with IT security and data privacy policies.
- Assist in developing and executing IT security incident response plans.
- Conduct access control audits across systems (e.g., Google Workspace, Microsoft Entra ID).
- Monitor and report on device backup and recovery processes.
- IT Projects and Process Improvement.
- Document and improve IT support processes by creating Standard Operating Procedures (SOPs).
- Identify opportunities for automating repetitive IT tasks through tools like Power Automate or scripting.
- Support or lead small IT projects, such as deploying new tools, upgrading infrastructure, or enhancing network security.
- Assist in preparing IT budgets by tracking expenses, identifying cost-saving opportunities, and forecasting IT needs.
- Security Equipment.
- Add or remove employees from fingerprint scanning and door entry systems.
- Ensure the functionality of security cameras (Unifi Protect G4 Bullet).
- Audits and Compliance.
- Participate in IT audits, ensuring compliance with company policies and security standards.
- Participate and implement in ISO certification and maintenance.
- Other Tasks.
- Identify areas for improvement and cost reduction while maintaining service and delivery standards.
- Prepare and update Process and Policy Documentation\.
- Provide training to internal users.
- Support internal events, activities, and meetups by ensuring technical equipment functions correctly.
- Assist with administrative paperwork related to IT and admin processes.
- Perform on-site support outside regular office hours (e.g., weekends) for troubleshooting or equipment setup to minimize downtime.
- Participate in special projects as assigned by the VP of Operations.
- Assist the Office Manager and Admin team with tasks such as moving furniture, fixing small items, cabling (electrical, etc.), and other minor tasks as assigned.
- The Qualifications.
- Bachelor s degree/Diploma in an IT-related field or relevant experience in lieu..
- Apple and Windows operating systems
- Basic networking (preferably Ubiquiti Unifi UDM and APs)
- Cloud services (e.g., Google Workspace, Microsoft Entra).
- Familiarity with Microsoft Intune and Apple Business Manager.
- Familiarity with Slack.
- Knowledge and experience in hardware and software troubleshooting.
- Strong problem-solving and communication skills.
- Previous experience in a technical support role.
- Service-oriented mindset.
- Detail-oriented and able to work independently, raising issues when necessary.
- Ability to prioritize tasks and work effectively under pressure.
- Willingness to learn, adapt, and work flexible hours.
- Familiarity with ticketing systems is a plus.
- English language proficiency is preferred.
- The Benefits.
- 10(15) days annual paid vacation.
- Health insurance.
- Life insurance.
- Provident Fund.
- Free Lunch every Wednesday.
- Learning Support.
- Grade A Office in the heart of Bangkok, directly connect with MRT Queen Sirikit Station.
- International work environment with over 20 different nationalities in the team.
- Working with a wide and interesting portfolio of clients in SEA and globally.
- Help with the international relocation, VISA and work permit process from start to finish.
- Opportunity to visit events and conferences.
- Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Bachelor s degree in Computer Science, Information Technology, or a related field.
- 4-5 years of working experience in IT support or a related role.
- Experience with troubleshooting hardware (desktops, laptops, printers) and software issues.
- Knowledge of networking fundamentals (e.g., TCP/IP, DNS, VPN, Wi-Fi troubleshooting.
- Understanding of IT security practices (e.g., password policies, phishing detection.
- Good command of English communication.
- Service-mind, proactive and willing to go extra mile..
āļāļąāļāļĐāļ°:
SQL, Able to work as a shift, Analytical Thinking, Good Communication Skills
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļĻāļķāļāļĐāļēāđāļĨāļ°āļāļģāļāļ§āļēāļĄāđāļāđāļēāđāļ Application / Software āļāļĩāđāđāļāđāđāļāļāļāļāđāļāļĢ āđāļāļ·āđāļāđāļŦāđāļŠāļēāļĄāļēāļĢāļ support user āđāļāđāļāļĒāđāļēāļāļāļđāļāļāđāļāļ.
- āļāļĢāļ§āļāļŠāļāļāđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāļāđāļēāļāđ āļāļĩāđāđāļāļīāļāļāļķāđāļāļāļąāļ Application āđāļŦāđāđāļāđāļāđāļāļāļēāļĄ SLA āļāļĩāđāļāļģāļŦāļāļ.
- āļāļģāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļāļĩāļĄāļāļąāļāļāļēāļĢāļ°āļāļ āđāļāļ·āđāļāđāļāđāđāļāļāļąāļāļŦāļēāļāļĩāđāđāļāļīāļāļāļķāđāļāļāļąāļ Application.
- āļāļąāļāļāļģāđāļāļāļŠāļēāļĢāļĢāļ§āļāļĢāļ§āļĄāļāļēāļĢāđāļāđāđāļāļāļąāļāļŦāļēāđāļāļ·āđāļāđāļāđāļ Knowledge Base.
- āđāļŦāđāļāļēāļĢāļŠāļāļąāļāļŠāļāļļāļāđāļĨāļ°āđāļŦāđāļāļģāļāļĢāļķāļāļĐāļēāđāļāļĩāđāļĒāļ§āļāļąāļāļāļēāļĢāđāļāđāļāļēāļ Application.
- āļāļāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩ āļŠāļēāļāļēāļ§āļīāļāļēāļ§āļīāļāļĒāļēāļāļēāļĢāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ āļ§āļīāļĻāļ§āļāļĢāļĢāļĄāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ āļŦāļĢāļ·āļāļŠāļēāļāļēāļ§āļīāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļāļīāļāđāļāļīāļāļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāļĒāđāļēāļāđāļāđāļāļĢāļ°āļāļāđāļĨāļ°āļāļģāļāļēāļāđāļāļāļĄāļļāđāļāļāļĨāļŠāļģāđāļĢāđāļ.
- āļĄāļĩāļāļąāļĻāļāļāļāļī can-do āđāļāļāļēāļĢāļāļģāļāļēāļ.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļ āļēāļĒāđāļāđāļŠāļ āļēāļ§āļ°āļāļāļāļąāļāđāļĨāļ°āđāļ§āļĨāļēāļāļąāļāļāļģāļāļąāļāđāļāđāļāļĩ.
- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢ āļĄāļāļļāļĐāļĒāđāļŠāļąāļĄāļāļąāļāļāđāļāļĩāđāļāļĩ āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļāļđāđāļāļ·āđāļāđāļāđāļāļĩ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļĩāđāļĒāļ§āļāļąāļāļāļēāļāļāđāļāļĄāļđāļĨ āđāļĨāļ°āļ āļēāļĐāļē SQL.
- āļŠāļēāļĄāļēāļĢāļāđāļāđāļāļģāļŠāļąāđāļāļāļēāļ MS SQL āđāļāđ.
- āļŠāļēāļĄāļēāļĢāļāļāļāļīāļāļąāļāļīāļāļēāļāđāļāđāļāļāļ°āđāļāđ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļ Application support (āļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ).
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
8 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Automation, Finance, Compliance
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Work closely with stakeholders from different verticals in Finance.
- Consult stakeholders to propose the best suited automation solution.
- Build/manage/optimize E2E automations while ensuring security and compliance aspects.
- Become familiar with finance ecosystem at Agoda.
- Work with Gen AI technology to deliver efficiency saving automation projects.
- Undergraduate/Post graduate degree.
- 8+ years of experience with RPA tools and process mining tools & OCR. Ideally 10+ yrs but not mandatory. Mandatory: Power Automate + Celonis+ Rossum Good to have: Blue Prism, Alteryx, Blue prism process Intelligence (BPPI), Interact.
- End-to-end delivery of at least 5 processes using Power Automate Desktop.
- Experience in full stack development with framework experience on- Django, React JS, Node JS and Bootstrap.
- Experience in advanced programming and Gen AI implementation using JavaScript, Python with expertise in vector embedding databases.
- Strong understanding of ITGC controls and payment wallet systems. Oversee the development and deployment of RPA solutions for digital wallets.
- High sense of ownership and growth mindset, ability to be self-directed.
- Establish robust RPA governance and strong control over bots ensuring high Bot utilization factor.
- Excellent communication skills and ability to influence peers and build strong relationships within Finance and cross-functionally.
- Advanced Excel skills.
- Accounting/Financial knowledge and commercial acumen.
- Experience in full stack development - UI/UX / API dev /backend/Postgres DB.
- Solid technical/functional knowledge in procure to pay (P2P), Order to cash (O2C) & Record to Report (R2R) cycle.
- Familiarity with scrum/agile methodology.
- Other helpful skills - Hadoop, Celonis Certification, Power Automate Desktop Certification.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
āļāļąāļāļĐāļ°:
Automation, Quality Assurance, Assurance
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Process Analysis: Conduct thorough analysis of existing business processes to identify opportunities for automation.
- Solution Design: Design and develop automation solutions using low/ no-code automation tools, ensuring alignment with business objectives and technical requirements.
- Implementation: Implement automation solutions, including configuration, testing, and deployment.
- Testing and Quality Assurance: Develop and execute test cases to ensure the quality and reliability of solutions.
- Maintenance and Optimization: Monitor and maintain automation solutions, making necessary adjustments and optimizations to ensure ongoing performance.
- Collaboration: Collaborate with cross-functional teams to understand needs and provide effective solutions.
- Knowledge Sharing and Documentation: Share knowledge and best practices related to automation technologies and methodologies to empower others to do the same for their work within a governance framework.
- What You'll Need to Succeed.
- Expertise in Microsoft 365 tools, Power Apps, Power BI, and SharePoint, outlook, teams, slack, Workday, JIRA, ATS (applicant tracking systems).
- At least 5-7 years' experience building solutions with RPA tools Must Have: Power Platforms (e.g., Power Automate flow/desktop, Power Apps, Power BI) Good to have: Blue prism, Celonis.
- Experience customizing SharePoint lists and disparate systems with PowerApps.
- Experience developing PowerApps model.
- Proficient in creating PowerShell scripts, and coding languages such as Python, Vb.net, JavaScript.
- Setting up automation environment with strict adherence to Sox compliance measures.
- Excellent problem-solving and analytical skills to analyze business processes and identify automation opportunities.
- Preferred Qualifications/ Skills.
- Experience building automation scripts (e.g., Python, JavaScript).
- Microsoft Certified: Power Platform Functional Consultant Associate.
- Microsoft Certified: Power Platform Developer Associate.
- LLM / NLP knowledge preferably implemented in a people tech use case.
- Proven expertise in working with API, DB (Oracle, SQL server), PDF, AI Builder and Image recognition in Power Automate Desktop.
- knowledge of Azure Cloud.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
āļāļąāļāļĐāļ°:
Sales, VMware, Cloud Computing
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
- Cloud business marketing or product experience.
- Cloud Presales/ Cloud Solution Sales.
- Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
- Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
- Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
- Demonstrate a strong understanding of cloud fundamentals and best practices for at least one of the following cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform (GCP) or other public cloud.
- Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
- Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
- Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
- Develop strategic cloud project plans that outline the migration process and highlight the long-term benefits for customers.
- Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
- Deliver impactful presentations that showcase your cloud knowledge and effectively communicate the value proposition of our cloud solutions.
- Participate in proof-of-concept (POC) development and execution.
- Stay up-to-date on the latest cloud trends and technologies to ensure you offer the most relevant solutions to our customers.
- Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
- Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
- Proven experience in architecting cloud solutions for medium to large enterprise customers.
- Ability to analyze customer environments and recommend secure cloud solutions that align with their specific business needs.
- In-depth understanding of general security practices for cloud computing.
- Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
- Working knowledge of Landing Zone design principles.
- Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
- Excellent presentation and communication skills, with the ability to tailor your message to different audiences.
- Experience in developing strategic plans and investment proposals for cloud projects is a plus.
- A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
- Cloud Service Support/ Dispatcher / Cloud Technical Support.
- You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
- Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
- 3+ years technical support, technical consulting experience, or information technology experience.
- Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
- Cloud Implementation (Azure Cloud engineer).
- Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
- Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
- Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
- Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
- Manage Monitoring and Troubleshooting AWS SQL (SQL VM, Manage instance, PAAS).
- Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
- Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
- Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
- Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
- Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
- Experience with Logging and log monitoring (CloudWatch and CloudTrail) both for performance, security, and compliance efforts.
- Proficiency with Infrastructure as Code (IaC), including CloudFormation and/or Terraform.
- Understanding of CI/CD on AWS platform.
- Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
- Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
- Strong understanding of Identity and Access Management (IAM), SSO Integration.
- Strong understanding of high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
- Network Security (Cloud).
- Reponsibilities.
- Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
- Support integration with Software-defined network and virtualization platform such as Linux KVM.
- Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
- Work with hyper scaler providers to implement network connection between cloud environments.
- Manage network information registrations such as IP network address, AS number, domain name, etc.
- Implement authentication, authorization and accounting system for network and security devices.
- Troubleshoot network and security incidents.
- Relevant network certifications such as CCNA, CCNP, CCIE.
- Relevant Information Security certification such as CISSP.
- Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
- Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.
- Experience with network monitoring and troubleshooting tools.
- Cloud Solution Review and Risk Management Specialist (Bidding Review Team).
- Facilitate and drive solution review sessionStudy and Evaluate technical requirement including TOR.
- Compare and Validate between Presale s solution and Customer requirement.
- Ensure the delivery plan with the identified timeline.
- Clarified the owner of after-sale process both Insource and Outsource.
- Consult to clarify the Project s risks with Risk Mitigation to have Risk Register Cost.
- Ensure corporate governance guideline are adhered.
- Prepare summarized report with approval on Solution Review Result and handover to EFRM.
- Note:Non-Telecom team is responsible for Cloud both Public (MS, AWS, Google, HW, Oracle) & Private, ICT (Server, IT Infra, CCTV, Wi-Fi, etc.), Security and SW development Product.
- Education: Bachelor's degree in Computer Science, Engineering, or a related field.
- Minimum of 5 years of experience in enterprise solution delivery, including network infrastructure, cloud solutions, and data center technologies.
- Proven track record in bid evaluation, contract negotiation, and vendor management.
- Strong understanding of risk management principles and methodologies.
- Experience in working with diverse technical teams and stakeholders.
- Proficiency in network protocols (TCP/IP, routing, switching) and network security concepts.
- Knowledge of cloud technologies (AWS, Azure, GCP) and virtualization.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- The Business Process Design Specialist/Manager is responsible for analyzing, designing, and improving business processes to enhance organizational efficiency, reduce costs, and improve customer satisfaction. The role involves working closely with various departments to map workflows, identify inefficiencies, and implement optimized processes aligned with the organization s strategic goals..
- Collaborate with stakeholders to gather detailed insights into current business processes.
- Develop process flow diagrams, documentation, and workflow models using industry-standard tools.
- Identify gaps, bottlenecks, and inefficiencies in existing processes.
- Propose and implement process improvements that align with business objectives.
- Drive process re-engineering initiatives to support digital transformation and operational excellence.
- Ensure alignment between business processes and technology systems.
- Work with cross-functional teams to ensure process designs meet business needs.
- Act as a liaison between business units and IT teams to ensure effective implementation of process changes.
- Define and track key performance indicators (KPIs) to measure the success of process improvements.
- Provide regular updates and reports to leadership on process optimization initiatives.
- Ensure all business processes adhere to company policies and regulatory requirements.
- Develop and maintain process documentation for training and compliance purposes.
- Provide training and guidance to employees on new and updated processes.
- Support teams in adapting to process changes..
- Bachelor s degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
- Minimum 5 years of experience in business process design, process improvement, or a related role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills to collaborate with diverse teams.
- Proficiency in process modeling and documentation tools.
- Knowledge of Lean, Six Sigma, or other process improvement methodologies.
- Familiarity with ERP systems and workflow automation tools.
- Understanding of digital transformation trends and technologies.
- Lean Six Sigma Green Belt or Black Belt.
- BPM (Business Process Management) certification is a plus.
- Project Management Professional (PMP) certification is a plus.
- Detail-oriented with a focus on efficiency and accuracy.
- Self-motivated and capable of managing multiple projects simultaneously.
- Adaptable to changing business needs and environments..
- Contact Information:-.
- Office of Human Capital.
- THAI BEVERAGE PUBLIC COMPANY LIMITED.
- ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Compliance, Research, Automation
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Maintain an accurate inventory of all software licenses for both servers and client devices.
- Regularly audit and reconcile license usage against inventory to ensure compliance.
- Analyze current license management processes and identify areas for improvement.
- Develop and implement standardized procedures for license acquisition, renewal, and decommissioning.
- Research, recommend, and implement automation tools to enhance license tracking and reporting.
- Create dashboards and reports for stakeholders to monitor license usage and compliance.
- Work closely with IT, procurement, and compliance teams to ensure alignment on licensing policies and practices.
- Train staff on best practices for license management and usage.
- Ensure compliance with vendor licensing agreements and internal policies.
- Prepare regular reports on license usage and compliance status for senior management.
- Liaise with software vendors for licensing inquiries, renewals, and audits.
- Negotiate terms and conditions with vendors to optimize licensing costs.
- Qualifications Bachelor s degree in Information Technology, Computer Science, or a related field.
- Relevant certifications in IT asset management or software licensing (e.g., ITIL, SAM, or similar) are a plus.
- Minimum of 5 years of experience in IT asset management or software licensing, preferably in a large organization or financial institution.
- Demonstrated experience with license management tools and software inventory solutions.
- Strong understanding of software licensing models and compliance requirements.
- Proven track record in process improvement and automation in IT operations.
- Excellent analytical skills with the ability to interpret data and generate actionable insights.
- Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
- We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
2 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Enthusiastic, SQL, Excel, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Track and monitor HR announcement to ensure all new hires are granted approved access rights of Agoda's systems including Active directory and user's mailboxes.
- Track and monitor HR announcement to ensure all access rights are removed once an employee leaves the company.
- Provide support and troubleshooting for requests received via ServiceDesk and ensure all requests are completed within the agreed SLA.
- User management. Handling user account creation and deletion, password change.
- Responsible for providing/removing access to shared folders.
- Managing Distribution Lists on Active Directory and Share Point.
- Responsible for resolving day-to-day issues as assigned to the GSD Operations team.
- Responsible for completing multiple projects on time and that they meet the given KPIs.
- Ability to make quick decisions, implement standards and best practices to improve the support processes.
- Fluent in Thai and English.
- Enthusiastic team player.
- Bachelor's degree in information technology, Computer Science or related field.
- Minimum 2 years' experience in IT Helpdesk, Operations support.
- Solid knowledge of SQL Database Server, Query Command are preferable.
- Good knowledge of Okta admin would be advantage.
- Good knowledge of Active directory management tools, Exchange and Share Point.
- Good knowledge of Azure AD, Exchange online or Microsoft Office 365.
- Customer Service minded, all the way.
- Great communication and interpersonal skills; a good sense of humor is always a plus.
- Organization and time management skills, analytical skills, attention to detail and accuracy.
- Must demonstrate ownership and be both proactive and reactive.
- Computer proficiency in MS Office especially MS Excel is a plus.
- Hybrid Working Model.
- WFH Set Up Allowance.
- 30 Days of Remote Working from anywhere globally every year.
- Employee discount for accommodation globally.
- Global team of 90+ nationalities.
- 40+ offices and 25+ countries.
- Annual CSR / Volunteer Time off.
- Benevity Subscription for employee donations.
- Volunteering opportunities globally.
- Free Headspace subscription.
- Free Odilo & Udemy subscriptions.
- Access to Employee Assistance Program (third party for personal and workplace support).
- Enhanced Parental Leave.
- Life, TPD & Accident Insurance.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Compliance, Risk Management, ISO 27001
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Develop and implement IT governance frameworks, policies, and procedures that align with industry best practices, regulatory requirements, the company and technology team objectives.
- Design and implement controls and mitigation strategies to address identified risks and ensure compliance with relevant regulations and industry standards.
- Collaborate with key stakeholders to identify and document IT governance goals, objectives, and key performance indicators (KPIs) that align with the company and techno ...
- Collaborate with IT and business stakeholders to balance business agility and IT risk.
- Coordinate and participate in audits and assessments to evaluate the effectiveness of IT governance controls and ensure compliance with internal policies and external regulations.
- Monitor and report on the effectiveness of IT governance controls, identify areas for improvement, and recommend appropriate remediation actions.
- Regularly review existing policies and procedures to identify gaps and areas of improvement.
- Maintain a thorough understanding of emerging trends, technologies, and regulatory changes that could impact the company s IT operations and governance.
- Bachelor s degree in Computer Science/Engineering, Information Systems, or IT related field.
- At least 5 years of work experience and 2 years in IT governance, risk management, or IT audit.
- Strong knowledge of IT governance standards and frameworks such as COBIT, ITIL, ISO 27001, etc.
- Solid understanding of cyber security principles and data privacy regulations.
- Exceptional communication skills with the ability to present complex IT concepts to non-technical stakeholders.
- Analytical mindset with strong problem-solving skills and attention to detail.
- Proven project management and leadership skills.
- Familiarity with cloud technologies and their governance requirements.
- Experience in a startup or tech-oriented environment.
- If you are passionate about IT governance and want to make a significant impact in a dynamic startup environment, we would love to hear from you!.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Compliance, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Provide onsite IT support across multiple office locations, ensuring timely resolution of technical issues.
- Collaborate with the IT team to manage and maintain IT infrastructure, including hardware, software, and network systems.
- Troubleshoot and resolve hardware and software issues for end-users, including desktops, laptops, printers, and mobile devices.
- Install, configure, and update software applications and operating systems.
- Conduct regular maintenance and updates on IT equipment to ensure optimal performance.
- Assist in the setup and support of video conferencing systems and other communication tools.
- Manage user accounts, permissions, and access rights in accordance with company policies.
- Document and track all support requests and resolutions using the IT service management system.
- Provide training and support to end-users on IT systems and applications.
- Ensure compliance with IT policies and procedures, including data security and backup protocols.
- Participate in IT projects and initiatives, providing onsite support and expertise as needed.
- Monitor and report on IT system performance, identifying areas for improvement and optimization.
- Have more than 3 years of experience in IT support, preferably in a multisite environment.
- Strong knowledge of IT infrastructure, including hardware, software, and network systems.
- Proficient in troubleshooting and resolving technical issues related to desktops, laptops, printers, and mobile devices.
- Experience with installing, configuring, and updating software applications and operating systems.
- Familiar with IT service management tools and practices.
- Excellent communication and interpersonal skills, with the ability to work effectively with end-users and IT team members.
- Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks.
- Proficient in English.
- Ability to travel to different office locations as required.
- Certification in IT support or related fields (e.g., CompTIA A+, Microsoft Certified IT Professional) is a plus.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
System Administration, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Provide technical support and assistance to employees via various communication channels, including phone, email, chat, remote tools and in person interactions.
- Assist in the setting up of IT equipment, laptops, IT infrastructure to ensure consistency and reliability.
- Collaborate with IT teams in different countries to address technical issues and implement effective solutions.
- Perform routine system administration tasks, such as user account management, access control, and software updates, utilizing centralized administration tools.
- Document all support activities, solutions, and procedures to ensure knowledge sharing and accessibility to all relevant stakeholders.
- Report to the IT manager.
- Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, officer / Senior Officer across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
- Understand how our daily work contributes to the priorities of the team and business.
- Understand the set expectations and demonstrate accountability in keeping personal performance on track.
- Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
- Demonstrate an appreciation for working with others.
- Understand what is fundamental to Deloitte s success as a business.
- Demonstrate integrity and an awareness of strengths, differences, and personal impact.
- Develop their understanding of Deloitte and offer a fresh perspective.
- RequirementsBachelor's degree in Information Technology, Computer Science, or a related field.
- 1-5 years of working experience in the IT support field or in a related area. New graduates are also welcome.
- Excellent understanding of computer hardware, software, and networking concepts, with the ability to troubleshoot and resolve complex technical issues.
- Working Thai and English communication skills.
- Demonstrated maturity, reliability, service orientation, and the ability to work effectively under pressure.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Candidates will only be contacted by authorised Deloitte Recruiters via the firm s business contact number or business email address.Requisition ID: 103279In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
āļāļąāļāļĐāļ°:
Purchasing, Research, Work Well Under Pressure
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner.
- Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues.
- Knowledge in MS O365, installation and troubleshooting.
- Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting.
- Ticketing system management experience, managing tickets under SLA.
- 1st and 2nd tier level support.
- IT Asset Inventory Management.
- IT Purchasing Management experience.
- Keen in learning new technologies.
- Managing technical documentation / Instruction guide.
- Performs other related duties as assigned.
- Bachelor s degree in computer science, information technology, or related field.
- Internship period: Minimum to commit 4 months or more.
- Full Time Working Arrangement Internship.
- Ability to identify, research, and resolve technical problems.
- Flexible with change, work well under pressure and in a fast-paced environment.
- Basic knowledge of windows OS and mac OS.
- Self-motivated; work well independently and with a team.
- Strong communication (verbal & written) & customer-service skills.
- Strong work ethic and attention to detail.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Java, Python, Scrum
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Engaging with product owners, architects, and other specialists you'll design world-class solutions to address our customer needs.
- Providing design recommendations, developing, and integrating programs per written specifications. Occasionally to frequently responsible for writing moderate to complex design specifications.
- Build and maintain efficient, reusable, reliable and secure code based on User Stories.
- Working within a multi-functional agile team, you'll develop enterprise software, adhering to company standards and established software methodology.
- Through participation in refinement and planning sessions, you'll work with other team members to analyze development requirements, provide design options and complexity estimates, and agree how to deliver the requirements.
- Translating business and technical requirements into detailed design specifications for application code and modules.
- Work closely with team members to set timeframes of the assigned User Stories and details milestones to meet customer and business needs.
- Demonstrating a consistent focus on your good quality of software deliverables through the creation and execution of automated tests using Agile/Scrum process.
- Identifies ways to improve the operation of own area and the team to achieve efficiencies and results.
- Provides technical support to operations or other development teams.
- Doing code review with junior staff to ensure the good quality of code and drive on test automation.
- Actively participating in Scrum meetings, you'll give timely status updates on areas for which you are responsible and call out issues/blockers of project.
- Identifies ways to improve the operation of own area and the team to achieve efficiencies and results.
- Required Skills Master/Bachelor s Degree in Computer Science, Computer Engineering or related discipline.
- 3+ years of experience working in software development or related fields.
- Strong skills and experience developing applications in Java and/or Python or other relevant languages.
- Solid technical background with understanding of programming styles, frameworks, design patterns and unit testing.
- Experience in at least one CSP (AWS, Azure, GCP) with a range of tooling (S3, Lambda, ECS, EC2 for example).
- Experience in at least one of Snowflake, BigQuery, Databricks, Apache Spark.
- At least two programming languages (Java, Python, Go,.NET/C#).
- Experience in relational databases (for example Postgres).
- Understanding of security implications and secure coding.
- Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
- Good communication skills, both verbal and written.
- Skill for writing clean, readable code and reusable components.
- Experience with Test Driven Development and / or Behavior Driven Development.
- Desired Skills Practical experience with cloud-native application development, preferably AWS.
- Experience on the following technologies: AWS (EC2, ECS/EKS, S3, Lambda, IAM, API Gateway etc.),cloud database technologies (AWS RDS, DynamoDB, Aurora, Postgres, Azure SQL, etc.), and cloud streaming service ( KDA, Kinesis, SQS).
- Go/Rust.
- Docker.
- Experience in Snowflake.
- Experience in Databricks.
- Experience in Apache Spark.
- Experience in BigQuery.
- Experience with Microsoft Azure.
- Experience in SQL database, Nosql database, JSON document.
- Experience in Elasticsearch / Opensearch.
- Kubernetes.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
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- Date: 15 Dec 2024 Location: Chonburi, Sriracha (āļāļĨāļāļļāļĢāļĩ), Thailand, 20230
- EXPERIENCE.
- The Endpoint Solution Specialist is a pivotal member of our IT team responsible for the design, implementation, and maintenance of endpoint solutions, ensuring the reliability, security, and optimal performance of endpoint devices across our organization. This role involves staying at the forefront of technology trends and best practices to deliver state-of-the-art endpoint solutions that meet the evolving needs of o ...
- EDUCATION.
- Bachelor's degree in a relevant field; certifications in endpoint management and security are advantageous.
- Proven experience in endpoint solution design, implementation, and support for both Windows and Mac environments, utilizing desktop management tools.
- Strong technical knowledge of endpoint hardware and software, security protocols, and best practices on both Windows and Mac platforms, with proficiency in desktop management tools.
- Excellent problem-solving and troubleshooting skills.
- Effective communication and interpersonal abilities.
- Detail-oriented with a commitment to accuracy.
- Ability to work collaboratively in a cross-functional team environment.
- Project management skills for executing endpoint-related initiatives.
- The Endpoint Solution Specialist role is integral to ensuring the reliability, security, and performance of endpoint devices within our organization, encompassing both Windows and Mac environments. This position requires a blend of technical expertise, security awareness, and a commitment to delivering superior endpoint solutions to support our business operations effectively on both platforms.
- ROLE & RESPONSIBILITY.
- Software Rollout and Patch Management: Plan and execute mass software rollouts, updates, and patches to ensure all endpoint devices are up-to-date with the latest applications and security fixes for both Windows and Mac platforms, using desktop management tools.
- Endpoint Performance Optimization: Monitor and optimize endpoint device performance on both Windows and Mac systems, identifying and addressing bottlenecks and performance issues with the assistance of desktop management tools.
- Vendor Management: Engage with technology vendors and suppliers to evaluate and select endpoint solutions for Windows and Mac environments, negotiate contracts, and manage vendor relationships effectively, including assessing the compatibility of desktop management tools.
- Technical Escalation Support: Provide technical escalation support to the IT Support team, assisting in resolving complex endpoint-related issues and guiding junior team members when needed.
- Documentation and Training: Maintain comprehensive documentation of endpoint configurations and procedures for both Windows and Mac systems, including the utilization of desktop management tools. Develop and deliver training programs for end-users on both platforms to maximize productivity and minimize disruptions.
- Endpoint Inventory Management: Oversee endpoint inventory, ensuring accurate records of hardware and software assets for both Windows and Mac systems, aided by desktop management tools. Manage hardware procurement and disposal processes.
- Continuous Improvement: Stay updated on industry trends and emerging technologies related to endpoint solutions on both Windows and Mac platforms, leveraging desktop management tools. Propose and implement enhancements to improve the reliability and efficiency of endpoint management for both environments.
- ROLE & RESPONSIBILITY.
- Endpoint Solution Design: Collaborate with stakeholders to design and architect endpoint solutions for various devices, including PCs (both Windows and Mac), notebooks, mobile devices, tablets, and printers, ensuring they align with business requirements and security standards.
- Endpoint Security: Implement robust security measures to safeguard endpoint devices against cyber threats, including malware, ransomware, and data breaches, on both Windows and Mac platforms. Regularly update and patch endpoint security software.
- Endpoint Configuration Management: Develop and maintain standardized configurations for endpoint devices across both Windows and Mac environments, ensuring consistency and compliance with organizational policies, leveraging desktop management tools.
- End-User Support: Provide technical support to end-users for endpoint-related issues on both Windows and Mac systems, troubleshoot hardware and software problems, and facilitate quick resolution.
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Analytical Thinking, English
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- Overview of the job.
- Are you interested in building long-term business relationships with our customers?.
- If so, Procter & Gamble is the right place to kick-start your career & leadership development as our Pharmacy Advisor (Product Specialist).
- The Pharmacy Advisor supports the Healthcare portfolio by establishing a peer-to-peer scientific discussion with Pharmacists and staff, highlighting product features and benefits to get the Pharmacist s recommendation. You will secure product presence in the store on base business and new initiatives that meet the Company's high quality. 90% of the time is spent on customer-facing activities.
- Your team.
- This role reports to a Sales Manager and will be part of a sales team where trust, team spirit, passion for winning, and leadership are significant.
- How success looks like.
- Full ownership and high accountability of your business (i.e., account, territory, area, customers).
- Able to develop and recommend business strategies to achieve short-term and long-term business growth for customers and P&G.
- Role Description.
- Achieve sales, volume, share, and category growth results in the assigned geographical area. Monitor and analyze data to identify opportunities for growth and improvement. Prepare and submit regular reports and forecasts.
- Detailing and promoting pharmacists' and staff s recommendations by establishing scientific discussion, highlighting product information, and underlining points of difference from competing products.
- Group product presentation: Organize scientific sessions with small groups of pharmacists to support product recommendations.
- Deliver coverage in line with territory mapping and customer segmentation. Strengthen and maintain P&G's reputation and build outstanding long-term customer relationships.
- Job Qualifications.
- Role RequirementsBachelor s degree in a relevant Health Science/ Pharmaceutical, Medical field with an excellent academic background (welcome for fresh graduates).
- Experience and/or basic knowledge of the healthcare or pharmaceutical industry.
- Born leaders who are passionate about making things happen.
- Have strong analytical thinking and skills.
- Proficient in Thai and basic in English.
- Hold a valid driver's license and be flexible to relocate as the assignment could require..
- About us.
- We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
- Visit http://www.pg.com to know more.
- Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being in touch so we craft brands and products to improve the lives of the world s consumers now and in the future. We want you to inspire us with your unrivaled ideas.
- We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
- Job Schedule.
- Full time
- Job Number.
- R000114793
- Job Segmentation.
- Recent Grads/Entry Level (Job Segmentation)
- 1
- 2
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