เงื่อนไขการค้นหา

ทักษะ:

Software Development, MongoDB, SQL

ประเภทงาน:

งานประจำ

• Support AIS in-house or Partner products such as myAIS, AIS Insurance Service, etc.
• Serve as the first point/second point of contact for customers seeking technical assistance over the Ticket system, MS Teams, phone, email, or in person.
• Determine the best solution based on the issue and details provided by customers.
• Walk the customer through the problem-solving process, either directly or through user-friendly guides.
• Follow up with customers to ensure the issue has been resolved.
• Document technical knowledge in the form of notes and manuals for knowledge sharing purpose.
• Keep customers happy.
• Efficiently lead a team of 15 or more members under the high demands and pressures from customers.
• Strive to exceed the expectations of customers and colleagues alike.
• BSc/BA in IT, Computer Science,Software Engineer or relevant field.
• At least 5 years experience in Technical Support or Software Development Team.
• Proven experience as a IT Technical Support Specialist or similar role.
• Tech-savvy with working knowledge of technology such as Databases (MongoDB, SQL Statement), Unix System,Kibana, Grafana, Cloud Azure (basic knowledge), etc.
• Good understanding of computer systems, mobile devices, and other tech products.
• Ability to diagnose and resolve basic technical issues.
• Excellent communication skills.
• Customer-oriented and cool-tempered.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Windows Server, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Install & Pre-install legacy and enterprise computer systems and their peripherals.
• Take calls from customers, deliver on-site support services and initiate the right response.
• Maintain & Service on legacy and enterprise computer systems and their peripherals.
• Perform PM as schedule.
• Stand-by service as request.
• Ability to work with multiple jobs.
• Able to work under time pressure./ able to work under pressure.
• Driving your own car.
• Bachelor's degree in Computer Engineering, Electronics, Electrical Engineer or related field.
• Male only.
• 0 - 3 years experience in computer field or related work.
• Computer skills: Window, Server, Storage, Basic Network, Microsoft Office and etc.
• Willing to participate in non-standard working time models (Willing to work on a flexible time including after office hours, holidays and weekend.

ทักษะ:

Oracle, SQL, UNIX

ประเภทงาน:

งานประจำ

• Provide functional and technical support for Oracle Retail applications, including but not limited to Retail Merchandising System (RMS), Retail Price Management (RPM), Retail Store Inventory Management (SIM), and Allocation.
• Troubleshoot and resolve production incidents and service requests related to Oracle Retail applications, ensuring timely resolution and minimal business disruption.
• Perform root cause analysis to identify recurring issues and implement permanent solutions.
• Collaborate with IT teams and Oracle Support to escalate, follow up, and resolve complex technical issues.
• Conduct regular system performance tuning and monitoring to ensure the stability and availability of Oracle Retail applications.
• Assist in the deployment of application updates, patches, and configuration changes.
• Support testing efforts for patches, updates, and enhancements in non-production environments.
• Maintain detailed documentation on issue resolution processes, configurations, and system changes.
• Participate in on-call rotations to ensure 24/7 application availability.
• RequirementsBachelor s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in application support or a similar role, with a focus on Oracle Retail (RMS, RPM, SIM, or other Oracle Retail suite applications).
• Strong knowledge of Oracle databases, PL/SQL, and performance tuning.
• Experience with Oracle Retail integration points and knowledge of Oracle Retail data models.
• Hands-on experience with Unix/Linux operating systems and shell scripting.
• Familiarity with Oracle WebLogic and middleware technologies.
• Experience with Oracle Retail patching, upgrades, and environment management.
• Solid understanding of IT service management frameworks, such as ITIL.
• Experience with monitoring tools and application performance management (APM) tools.
• Ability to troubleshoot both functional and technical issues, analyze logs, and conduct root cause analysis.
• Strong communication skills to work with business users and cross-functional teams.
• Ability to work independently and as part of a team, with a strong customer service mindset.
• Experience with cloud environments (e.g., Oracle Cloud, AWS) and Oracle Retail cloud solutions.
• Knowledge of Oracle Fusion Middleware, Java, or other relevant Oracle technologies.
• Experience working in a retail environment and familiarity with retail business processes.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Linux, CompTIA Security+, Network Administration, English

ประเภทงาน:

งานประจำ

• Oversee power, cooling, and cabling; install, configure, and maintain servers, storage, and network hardware.
• Ensure 24/7 system availability through proactive monitoring, performing routine health checks on servers, storage systems, and networks.
• Diagnose and resolve server, network, and application performance issues; escalate critical incidents and ensure swift resolution.
• Implement security protocols (firewalls, access controls) and ensure compliance with industry standards and internal policies.
• Manage data backup processes and conduct disaster recovery tests to ensure business continuity.
• Execute hardware and software upgrades for servers, networks, and storage systems, and maintain thorough documentation of configurations and processes.
• Bachelor s degree in IT, Computer Science, or related field.
• Experience in data center operations, Linux, and Microsoft system administration.
• Familiarity with ServiceNow and network administration.
• Certifications like CCNA, CompTIA Network+, or relevant Microsoft certifications (e.g., MCSA) are preferred.
• Flexible to relocation.
• Good command in English (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ทักษะ:

Problem Solving, Linux, Network Programming

ประเภทงาน:

งานประจำ

• Collaborate with globally based support colleagues to further investigate issues with Enterprise software components in internal and external client environments.
• Apply and leverage knowledge and expertise of Enterprise software components to provide thorough technical analysis and issue replications of complex issues.
• Work with development teams as needed to bring issues to resolution.
• Participate in Support case reviews.
• Contribute to product and internal documentation.
• Handle multiple complex issues in a challenging, dynamic technical environment.
• Qualifications (Must-Haves): 5 or more years of computer software industry experience in real-time, multi-threaded systems, with an emphasis on technical analysis and problem solving.
• Solid, demonstrated experience with Linux and Windows Operating Systems - including shell scripting, system tools, procedures - that aid in operation and troubleshooting of software components that operate in those environments.
• Experience in network programming (e.g., sockets, TCP/IP, UDP, multicast).
• Strong, demonstrated analytical troubleshooting skills.
• Strong written and verbal communication skills.
• Bachelor s degree in CS, Engineering or related is required; masters preferred.
• Qualifications (Nice-to-Haves): Knowledge and experience in real-time C/C++ programming.
• Knowledge and experience in database (Postgresql, Oracle, etc).
• Financial industry experience a strong plus.
• Sounds exciting to you? Apply now and get connected with us! LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

PowerShell, Python, Amazon AWS, Microsoft Azure, English, Thai

ประเภทงาน:

งานประจำ

• Design, operate and maintain IT system and Infrastructure on both private cloud and public cloud in accordance with FWD standards and policies.
• Work with project owner and stakeholders to support an application hosted at on-premise data centers and public cloud providers.
• Consult with project owner and stakeholders on deployment design, implementation, monitoring and optimization within cloud platforms.
• Take a hands-on role in automating infrastructure migration to cloud environments.
• Develop scripts to automate standard activities (ie. PowerShell, Python).
• Develop, document, make recommendations, and communicate plans for investing in IT cloud infrastructure, including analysis of cost reduction opportunities.
• Anticipate, mitigate, identify, respond to, and resolve problems affecting cloud systems performance, efficiency, and availability.
• Complete all vulnerability fixing are on time and align with group policy.
• Bachelor s Degree in Computer Science or IT related fields.
• Prefer Certified Microsoft, Azure, AWS or equivalent IT industry certificate.
• Minimum 3-5 years of experience in IT Infrastructure and Cloud Infrastructure.
• Excellence communication both Thai and English.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Research, Statistics, SQL, English

ประเภทงาน:

งานประจำ

• Deliver excellent support service and manage the needs of our stakeholders.
• Become an expert in Agoda's systems, products, and best practices in development and support team processes.
• Reduce unnecessary support work to development teams.
• Continuously identify work process improvements.
• Create new documentations/tools to improve efficiency of issues investigation.
• Define best practice of quality improvement which includes quality initiatives, coverage, measuring success and building in the right KPI/SLA to guarantee a high level of quality deliverable, proactive production monitoring and issue prevention.
• Faster discover potential escaped bugs which could cause business financial losses.
• Data driven analytic skill. Pointing out problematic areas and suggesting for improvements.
• Build on the Agoda quality culture to bring it into everything we do. Research, participate in workshops, try new approaches, innovate, experiment, and invent.
• Bachelor's degree in IT, Mathematics, Statistics, Analytics, or other relevant degrees.
• Proven of 4 years of experience in support-related.
• SQL proficiency required: can extract data from large databases using SQL to develop data queries (nosql e.g. elastic search, postgresql?).
• Quick learner, strong attention to detail.
• Data driven culture.
• Excellent analytical thinking and problem-solving skills including the ability to analyze and resolve complex problems.
• Organized and structured: can manage multiple, competing priorities and deliver results successfully.
• Eagerness to learn and contribute to the team.
• Excellent communication and comprehension skills: confident in communicating with people of differing levels of seniority, analytical understanding and from a wide variety of backgrounds.
• Good command of the English language.
• Ability to work in a fast-paced, dynamic, multicultural environment.
• prioritization.
• Experience in support duty.
• Advanced data analytics skills - scripting, calculations, statistics, advanced SQL, Grafana.
• Solid programming skill in any languages and ready to learn more - C#, Java, Scala, Python are preferred.
• Experience in tools and automation development.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Bachelor s degree in Computer Science, Information Technology, or a related field.
• 4-5 years of working experience in IT support or a related role.
• Experience with troubleshooting hardware (desktops, laptops, printers) and software issues.
• Knowledge of networking fundamentals (e.g., TCP/IP, DNS, VPN, Wi-Fi troubleshooting.
• Understanding of IT security practices (e.g., password policies, phishing detection.
• Good command of English communication.
• Service-mind, proactive and willing to go extra mile..

ทักษะ:

SQL, Able to work as a shift, Analytical Thinking, Good Communication Skills

ประเภทงาน:

งานประจำ

• ศึกษาและทำความเข้าใจ Application / Software ที่ใช้ในองค์กร เพื่อให้สามารถ support user ได้อย่างถูกต้อง.
• ตรวจสอบและแก้ไขปัญหาต่างๆ ที่เกิดขึ้นกับ Application ให้เป็นไปตาม SLA ที่กำหนด.
• ทำงานร่วมกับทีมพัฒนาระบบ เพื่อแก้ไขปัญหาที่เกิดขึ้นกับ Application.
• จัดทำเอกสารรวบรวมการแก้ไขปัญหาเพื่อเป็น Knowledge Base.
• ให้การสนับสนุนและให้คำปรึกษาเกี่ยวกับการใช้งาน Application.
• จบการศึกษาระดับปริญญาตรี สาขาวิชาวิทยาการคอมพิวเตอร์ วิศวกรรมคอมพิวเตอร์ หรือสาขาวิชาที่เกี่ยวข้อง.
• มีทักษะในการคิดเชิงวิเคราะห์อย่างเป็นระบบและทำงานแบบมุ่งผลสำเร็จ.
• มีทัศนคติ can-do ในการทำงาน.
• สามารถทำงานภายใต้สภาวะกดดันและเวลาอันจำกัดได้ดี.
• มีความสามารถในการสื่อสาร มนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกับผู้อื่นได้ดี.
• มีความรู้เกี่ยวกับฐานข้อมูล และภาษา SQL.
• สามารถใช้คำสั่งจาก MS SQL ได้.
• สามารถปฏิบัติงานเป็นกะได้.
• มีประสบการณ์ในงาน Application support (จะพิจารณาเป็นพิเศษ).

ประเภทงาน:

งานประจำ

• The Business Process Design Specialist/Manager is responsible for analyzing, designing, and improving business processes to enhance organizational efficiency, reduce costs, and improve customer satisfaction. The role involves working closely with various departments to map workflows, identify inefficiencies, and implement optimized processes aligned with the organization s strategic goals..
• Collaborate with stakeholders to gather detailed insights into current business processes.
• Develop process flow diagrams, documentation, and workflow models using industry-standard tools.
• Identify gaps, bottlenecks, and inefficiencies in existing processes.
• Propose and implement process improvements that align with business objectives.
• Drive process re-engineering initiatives to support digital transformation and operational excellence.
• Ensure alignment between business processes and technology systems.
• Work with cross-functional teams to ensure process designs meet business needs.
• Act as a liaison between business units and IT teams to ensure effective implementation of process changes.
• Define and track key performance indicators (KPIs) to measure the success of process improvements.
• Provide regular updates and reports to leadership on process optimization initiatives.
• Ensure all business processes adhere to company policies and regulatory requirements.
• Develop and maintain process documentation for training and compliance purposes.
• Provide training and guidance to employees on new and updated processes.
• Support teams in adapting to process changes..
• Bachelor s degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
• Minimum 5 years of experience in business process design, process improvement, or a related role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills to collaborate with diverse teams.
• Proficiency in process modeling and documentation tools.
• Knowledge of Lean, Six Sigma, or other process improvement methodologies.
• Familiarity with ERP systems and workflow automation tools.
• Understanding of digital transformation trends and technologies.
• Lean Six Sigma Green Belt or Black Belt.
• BPM (Business Process Management) certification is a plus.
• Project Management Professional (PMP) certification is a plus.
• Detail-oriented with a focus on efficiency and accuracy.
• Self-motivated and capable of managing multiple projects simultaneously.
• Adaptable to changing business needs and environments..
• Contact Information:-.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

ทักษะ:

Sales, VMware, Cloud Computing

ประเภทงาน:

งานประจำ

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience.
• Cloud Presales/ Cloud Solution Sales.
• Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
• Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
• Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Demonstrate a strong understanding of cloud fundamentals and best practices for at least one of the following cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform (GCP) or other public cloud.
• Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
• Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
• Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
• Develop strategic cloud project plans that outline the migration process and highlight the long-term benefits for customers.
• Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
• Deliver impactful presentations that showcase your cloud knowledge and effectively communicate the value proposition of our cloud solutions.
• Participate in proof-of-concept (POC) development and execution.
• Stay up-to-date on the latest cloud trends and technologies to ensure you offer the most relevant solutions to our customers.
• Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
• Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
• Proven experience in architecting cloud solutions for medium to large enterprise customers.
• Ability to analyze customer environments and recommend secure cloud solutions that align with their specific business needs.
• In-depth understanding of general security practices for cloud computing.
• Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
• Working knowledge of Landing Zone design principles.
• Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
• Excellent presentation and communication skills, with the ability to tailor your message to different audiences.
• Experience in developing strategic plans and investment proposals for cloud projects is a plus.
• A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
• Cloud Service Support/ Dispatcher / Cloud Technical Support.
• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• 3+ years technical support, technical consulting experience, or information technology experience.
• Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
• Cloud Implementation (Azure Cloud engineer).
• Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
• Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
• Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
• Manage Monitoring and Troubleshooting AWS SQL (SQL VM, Manage instance, PAAS).
• Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
• Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
• Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
• Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
• Experience with Logging and log monitoring (CloudWatch and CloudTrail) both for performance, security, and compliance efforts.
• Proficiency with Infrastructure as Code (IaC), including CloudFormation and/or Terraform.
• Understanding of CI/CD on AWS platform.
• Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
• Strong understanding of Identity and Access Management (IAM), SSO Integration.
• Strong understanding of high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Network Security (Cloud).
• Reponsibilities.
• Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
• Support integration with Software-defined network and virtualization platform such as Linux KVM.
• Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
• Work with hyper scaler providers to implement network connection between cloud environments.
• Manage network information registrations such as IP network address, AS number, domain name, etc.
• Implement authentication, authorization and accounting system for network and security devices.
• Troubleshoot network and security incidents.
• Relevant network certifications such as CCNA, CCNP, CCIE.
• Relevant Information Security certification such as CISSP.
• Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
• Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.
• Experience with network monitoring and troubleshooting tools.
• Cloud Solution Review and Risk Management Specialist (Bidding Review Team).
• Facilitate and drive solution review sessionStudy and Evaluate technical requirement including TOR.
• Compare and Validate between Presale s solution and Customer requirement.
• Ensure the delivery plan with the identified timeline.
• Clarified the owner of after-sale process both Insource and Outsource.
• Consult to clarify the Project s risks with Risk Mitigation to have Risk Register Cost.
• Ensure corporate governance guideline are adhered.
• Prepare summarized report with approval on Solution Review Result and handover to EFRM.
• Note:Non-Telecom team is responsible for Cloud both Public (MS, AWS, Google, HW, Oracle) & Private, ICT (Server, IT Infra, CCTV, Wi-Fi, etc.), Security and SW development Product.
• Education: Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in enterprise solution delivery, including network infrastructure, cloud solutions, and data center technologies.
• Proven track record in bid evaluation, contract negotiation, and vendor management.
• Strong understanding of risk management principles and methodologies.
• Experience in working with diverse technical teams and stakeholders.
• Proficiency in network protocols (TCP/IP, routing, switching) and network security concepts.
• Knowledge of cloud technologies (AWS, Azure, GCP) and virtualization.

ทักษะ:

Product Development, Budgeting, Compliance, English

ประเภทงาน:

งานประจำ

• Requirement Analysis: Understand functional, non-functional, and integration requirements to ensure business needs are fully captured.
• Architecture Discipline: Follow proper architecture discipline to translate business requirements into application and system design.
• Technology Selection and Prototype: Propose and select the most appropriate technology for solutions, Implement prototype development to validate new technologies and use-cases.
• Methodology Development: Develop methodologies for projects, identify risks, and determine approaches to ensure the final product is delivered with optimum cost-effectiveness and minimal disruption.
• Constraint Management: Account for project constraints, including technology, risks, scope, cost, quality, time, and resources.
• Collaboration: Cooperate with the development team on all tasks and activities, providing technical engineering support and developing new migration plans for future technology infrastructure.
• Stakeholder Management: Ensure all stakeholder requirements are considered and regularly inform them about product development processes, costs, and budgeting.
• Project Ownership: Take ownership of all IT-related projects as required, following the DOS (Digital Operating Structure) guidelines.
• Regulatory Compliance: Collaborate with EA to ensure alignment on Enterprise Architecture and compliance with local regulatory requirements.
• Bachelor degree or higher in Computer Science, Engineering, or related Fields.
• Cloud Architecture Certification is a plus.
• Minimum 10 years work experience in IT with at least 3 years of experience design application using NodeJS, Java Springboot, web applications, microservice architecture, and APIs-based services.
• Strong knowledge of emerging technologies and best practices, databases (SQL, NoSQL), cloud-native technologies (preferably AWS), Kubernetes (KUBE), and DevSecOps.
• Fluent in Thai and English communication.

ทักษะ:

Risk Management, English

ประเภทงาน:

งานประจำ

• Plan and support internal audit strategies in Cyber Security part (Cyber Security is the practice of defending computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks).
• Lead a Cyber Security Audit team to ensure output through implementation of work standards and report to top management.
• Identify potential Cyber Security Risk and convince others in the organization to accept complete proposals and recommendation.
• Master s degree in Computer Engineering, Computer Science, Information Technology.
• Experience At least 7 years such as Information Security Management, Information Risk Management, IT Audit Management, ICT Security, Cloud Security, or in a related field.
• Professional certificates of CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager) are advantage.
• Background in technical knowledge of Cyber Security Audit.
• Good command in English.

ทักษะ:

System Security, Software Development, Product Development

ประเภทงาน:

งานประจำ

• Manage the application support and technical support team and evaluate performance.
• Collaborate with cross-functional teams to identify system requirements and enhancements, focusing on stability and scalability.
• Prioritizing issue and incident based on business needs.
• Support operational incident raises through service desk team and perform troubleshooting, minimizing downtime and impact on business operations.
• Oversee IT infrastructure, network performance, and system availability to ensure seamless operation.
• Ensure data backups, system security, and disaster recovery plans are in place and regularly tested.
• Coordinate with related parties to solving issues and incidents.
• Perform ad-hoc tasks.
• Bachelor's degree in computer engineering, computer science, or IT-related fields.
• At least 1 years experience in application support or similar role.
• At least 1 years experience in manage application support and technical support team.
• Understanding of the software development lifecycle and software development methodologies, version control, testing and QA, and deployment.
• Coordinate with product development teams and external parties to solve complex issues.
• Good interpersonal and communication skills.
• Proven ability to troubleshoot complex issues under pressure, with a focus on quick recovery and minimizing impact.
• Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
• Contact Information:-.
• Office of Human Capital.
• D2C SERVICES Company Limited.
• Vibhavadi Rangsit Road, Ladyao Subdistrict, Chatuchak District, Bangkok 10900.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Assurance, Compliance, ISO 9001, English

ประเภทงาน:

งานประจำ

• Provide Quality supports to PTTEP Well Engineering and Operations Division (OWO) and its departments ensuring that the Quality contractual requirements are fulfilled.
• Perform continual review of suppliers Quality Plans and Quality Control Plans to ensure that the Goods and Services to be procured with specific reference to the application severity level, are in accordance with the contract requirements.
• Perform continuous review of suppliers Quality related documentation, ex. WPS/PQR, NDT, coating, leak testing, and other agreed procedures stated in the contract to ens ...
• Coordinate third-party inspection (TPI) activities related to service contract operational bases.
• Perform audits and assessments where applicable both inside Thailand and at suppliers/contractors bases worldwide.
• Ensure all Quality records are archived and documented into a Quality database system in OWO Division.
• Assist in preparing Quality related Call for Tender (CFT) and participate in bids evaluation and contracting process.
• Key Accountabilities.
• Manage the TPI personnel on contract to PTTEP.
• Manage the OWO s Quality database system to ensure that any record required is properly archived and retrievable.
• Perform the review of suppliers Quality documentation to ensure suitability to Scope of Work/Service.
• Perform Quality technical audits and assessments.
• Lead Quality and technical meetings as necessary.
• Review supplier reports from a Quality point of view.
• Follow Up NCR reports issued by PTTEP and suppliers/contractors with respect to corrective actions presented by suppliers/contractors.
• Lead monthly contract meetings with service providers from a Quality perspective.
• Demonstrate a personal commitment to Safety, Security, Health and Environment (SSHE) by following:Thailand Statutory SSHE regulations.
• PTTEP Corporate SSHE Policy.
• Supplier s/Contractor s SSHE Management Systems.
• Key Accountabilities (Cont.).
• Interface with OWO Division and its departments in Bangkok and the Logistics Base in Songkhla for all matters concerning the Quality issues on OWO s goods, equipment, and services.
• Interface with the PTTEP Quality representatives in Songkhla, or in other locations where PTTEP equipment or services are being performed.
• Keep regular contact with goods, equipment, and service suppliers and local service providers.
• Remain competent to represent PTTEP in the presence of the regulator as required.
• Contribute to preparation of OWO QA/QC budget including follow-up and control of expenditures for the assigned contract management.
• Supervise, coach, and mentor the junior engineers on technical and operational issues related to QA/QC.
• Professional Knowledge & Experiences.
• Bachelor s degree in any engineering discipline from a recognized University.
• Hold certificate for ISO 9001 Version 2015 training (or API Q1 or Q2 training).
• Possess working knowledge in the NDT methods of Magnetic Particle Inspection, Liquid Penetrant, Ultrasonic Testing and Radiography.
• Possess working knowledge of the facilities equipment and services being purchased by PTTEP OWO Departments.
• Have minimum 7 years working in a Quality Department of any engineering/manufacturing industries (preferably in Oil & Gas business especially with practical experience in managing Quality issues on drilling, completion, and intervention equipment).
• Advantageous if with good knowledge and familiarity with the most advanced QA/QC requirements and procedures for inspection/auditing, matured in a major oil company.
• Flexible attitude to stay in operational bases, manufacturing facilities for short periods.
• Critical aptitude and the ability to analyse processes quickly, methodically, and effectively.
• PC literacy with MS Office basic applications in a Windows environment.
• Team player skills, capable of working with professionals from different partner companies.
• Fluency in English language, both verbal and written.
• Shall demonstrate attitude and experience in working in a multi-national/multi-cultural environment; and must show the sensibility and capability to understand and harmonize with people from different cultural and experience background.
• Must be aware of and commit himself/herself to the Company s Operating Instructions as far as his/her personal behaviour is concerned during all the time of his working commitment.
• Must be aware of the local working condition, both at the designated office and on-site(s), with respect to social, seasonal, and environmental constraints.

ทักษะ:

Software Development, Oracle, SQL, English

ประเภทงาน:

งานประจำ

• Manage IT Solution of BigC Loyalty and Promotion Management.
• Support production issues in daily basis and after business hour.
• Communicate with key users to provide application support and explain resolutions.
• Analyze the issues reported by users and provide solutions.
• Lead and handle project > 50 man days or project related to many Business Units on his/ her own started from user requirement, design, development and UAT.
• Communicate with customer on responsible project.
• Develop and manage detailed work plan on assigned project.
• Manage incident report, analyst incidents,and incident problems.
• Provide recommend and lead improvement on responsible modules or system.
• Recommend enhancement/change on daily operations and processes.
• Manage issues on assigned module/system.
• Provide guidance to team member on issue resolution and query.
• Understand high level impacts with other functional area.
• Bachelor s degree or higher in Computer Engineering, Computer Science, Information Technology, or related fields.
• At least 3 years experience in software development.
• Database skill including oracle, MS SQL Server, postgresql etc.
• Integration skill via API, postman etc.
• Good command of English both speaking and writing.
• Location: BTS Ekkamai
• Working Day: Mon-Fri (Onsite).

ทักษะ:

Power BI, Excel, Problem Solving

ประเภทงาน:

งานประจำ

• Following critical path, ensuring all activities meet the required deadlines.
• Transforming data into business insights.
• Lead analytical task by utilizing data analytical and Power BI skill.
• Coordinate cross-functional team (Commercial/Store operation) by convincing with data and reporting.
• Support and conduct meeting with Commercial senior leadership team to accomplish project and related task.
• Other assignments as it deems appropriate.
• Bachelor Degree or above in IT, IT Engineering, Logistics, Business Data, Marketing, Business Administration or related field.
• Experience of retail or supplier supply chain, or distribution operations.
• Background of drawing Planogram is a big plus.
• Good Computer skills, especially on MS Excel.
• Product knowledge (preferable).
• Cross-functional agility, and the ability to lead and meet objectives in a fast-paced, rapidly changing environment.
• Strong logical thinking, visual design, and presentation skills with exceptional attention to detail.
• Good analytical & problem solving skills, planning skills, numerical skills.
• Good attitude and self-motivated.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
• Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
• Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
• Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
• Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
• 24x7 standby in shift to support first line staffs.
• 0 - 3 Years Experiences in Telecomunication or IT Operation.
• Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Customer-oriented mindset with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Basic computer skills Excel,Word,Power point etc. is essential.
• Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
• Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
• Programming skills in python,shell script or php are advantageous.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.

ทักษะ:

Project Management, ASP.NET, .NET, English

ประเภทงาน:

งานประจำ

• System Requirements Analysis: Understanding and analyzing business and user requirements to define software and hardware requirements.
• System Design: Planning and designing systems that align with the specified requirements and usage.
• System Development: Writing code and developing systems based on the established design.
• Testing and Refinement: Testing the system to ensure accuracy and refining it according to requirements.
• Project Management: Planning and managing system development projects to ensure they proceed as scheduled.
• Communication: Communicating with stakeholders such as development teams, system administrators, and end-users.
• Problem Solving: Investigating and resolving issues that arise within the system.
• Maintenance: Maintaining the system to ensure continuous operation and performing upgrades or updates as needed.
• Consultation: Providing technical advice and support to teams or management.
• Learning and Innovation: Keeping abreast of trends and importing new technologies and innovations into the assigned jobs.
• At least Bachelor s degree in Computer Science, Engineering, Information Technology, or related field.
• A minimum of 7 years of experience in a System Analyst or related position.
• Proficiency in analyzing system requirements and designing systems that align with those requirements.
• Experience in developing applications (C#, ASP.NET, Web API and Entity Framework).
• Experience with database design and development using SQL Server or other relational databases.
• Familiarity with cloud services such as Firebase, AWS and Microsoft Azure.
• Strong communication (writing & speaking well in both Thai and English) and teamwork abilities.
• Strong problem-solving skills and decision-making abilities in complex situations.
• Knowledge of Agile/Scrum development methodologies.
• Get things done within the agreed timeline.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Risk Management, Microsoft Office, Data Analysis

ประเภทงาน:

งานประจำ

• Transaction Monitoring:Analyze transactions in real-time using fraud detection tools and rules.
• Identify suspicious activity based on pre-defined risk profiles and behavioral patterns.
• Investigate flagged transactions and determine their legitimacy.
• Escalate high-risk cases to the Fraud Management team for further investigation.
• Fraud Investigation:Gather and analyze evidence related to suspected fraudulent activity.
• Conduct research to identify potential fraud schemes and perpetrators.
• Document findings and recommend appropriate actions, such as blocking accounts, recovering funds, or reporting to law enforcement.
• Collaborate with internal teams (customer support, risk management) to resolve cases effectively and efficiently.
• Data Analysis & Reporting:Analyze fraud trends and patterns to identify emerging threats and adjust detection rules accordingly.
• Generate reports on fraud activity, providing insights to the Fraud Management team and senior management.
• Track and measure the effectiveness of fraud prevention and detection measures.
• Stay Informed:Stay up-to-date on the latest fraud threats, trends, and best practices.
• Participate in ongoing training and development opportunities to enhance your skills and knowledge.
• Minimum of 2-3 years of experience in fraud analysis or a related field.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and ability to identify anomalies in data.
• Proficient in Microsoft Office Suite,SQL language and data analysis tools.
• Understanding of fraud detection and prevention techniques preferred.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Bachelor's degree in business administration, finance, IT, engineering, or a related field preferred.