เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Network Programming

ประเภทงาน:

งานประจำ

• Provide consultation and basic troubleshooting for computer systems to users via telephone, email, and MS Teams.
• Perform remote access to customers' computers to resolve computer system issues.
• Analyze problems and escalate unresolved issues to 2nd line support level.
• After opening a job, record customer details and issues accurately in the system.
• Follow up with users on issue resolution from beginning to end of the process.
• Bachelor's degree in a related field.
• Able to work in shifts (No night shifts).
• Possess a service-oriented mindset and willingness to learn.
• Knowledgeable in Windows Technical and Microsoft Office.
• Conveniently able to travel to work at The Mall (Huamark-Ramkhamhaeng).
• At least 1 year of experience.