เงื่อนไขการค้นหา

ทักษะ:

Good Communication Skills, Japanese, Korean

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• Interested person may send your resume or via APPLY NOW or address below:

ทักษะ:

Social media, Enthusiastic, English, Thai

ประเภทงาน:

งานประจำ

• Interact with customers and provide customer care via Social Media, Live Chat, Email and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• Who are we looking for?.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, weekends and public holidays.
• (Available for evening shift will be preferred - evening shift allowance will be provided).
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and writing in English,Thai.
• Being able to work immediately is preferred.
• What are the benefits?.
• Flexible working arrangement along with the 1 day work from home policy.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.
• Interested person may send your resume or via APPLY NOW or address below:

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Service-Minded, Fast Learner, English

ประเภทงาน:

งานประจำ

• Handles initial inquiries.
• Supports and tracks local marketing activities and promotional events.
• Conducts sales activities through enrollment.
• Forms and manages groups.
• Follows up on unconverted inquiries and inactive customers.
• CUSTOMER RETENTION ACTIVITIES.
• Maintains positive customer relations and ensures customer satisfaction.
• Conducts customer orientations.
• Ensure optimal Language Center appearance.
• Encourages customer re-enrollments.
• Schedules lessons for customers and instructors.
• Schedules and conducts student consultations and counseling.
• OPERATIONS.
• Enters and manages customer information in the company system.
• Prepares invoices, collects customer payments and handles other accounting activities.
• Prepares reports and required documents.
• Manages material inventory.
• Maintains correspondence with customers.
• Bachelor's degree in any field.
• 0-2 years of working experience (Fresh Graduate are welcome).
• Good Command of English.
• Good command of Microsoft Office.
• Good Interpersonal Skills.
• Fringe Benefit.
• Social Security Fund, Health Insurance, Provident Fund, Language Learning Allowance.

ทักษะ:

Project Management, Analytical Thinking, Negotiation, English

ประเภทงาน:

งานประจำ

• Oversee the digital infrastructure, platforms, and technologies supporting various business operations.
• Implement and optimize digital processes to enhance operational efficiency.
• Ensure the integration of digital solutions across different departments for seamless operations.
• Develop and implement strategies to enhance the after-sales service experience for customers.
• Oversee the post-purchase customer support process, including product maintenance, repairs, and warranty services.
• Establish and maintain service level agreements (SLAs) to meet customer satisfaction goals.
• Develop and execute the organization's project management strategy in alignment with overall business objectives.
• Prioritize and select projects based on strategic goals and resource availability.
• Develop and execute the organization's project management strategy in alignment with overall business objectives.
• Prioritize and select projects based on strategic goals and resource availability.
• Bachelor s degree or Master s degree in Business management, International Business, Marketing and Project Management.
• Minimum 7-10 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 5 years in e-commerce platform is a plus.
• Minimum 5 years in project management platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Experience in Fraud would be a plus.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Desired Skills: Negotiation and persuasion skill, organization skill, impeccable presentation and interpersonal skill and strong leadership skill.

ทักษะ:

Cooperate, Excel, Power point, English

ประเภทงาน:

งานประจำ

• Co-ordinate with overseas, carriers, agents, brokerages, vendors about details of the coming import shipments.
• Co-ordinate with consignee to update schedule and ask for Greenlight/approval schedule before move the shipments.
• Track and Trace incoming shipment via CW1 system then send arrival notice to customer in a timely manner/as agreed timeline.
• Provide shipment manifest to vessel/port operator prior to the arrival of the vessel.
• Manage cash flow (i.e. required local amount, required date and time).
• Provide supporting documents for the cheque /cash request process to obtain the D/O.
• Collecting all information needed to calculate bills receivable (i.e. quote, quotation, rate card, RFQ, discount rate etc.).
• Bachelor's Degree or higher in Logistics or any related field.
• At least 1-3 years' experience in Freight forwarding industry with strong background in Ocean Freight Import.
• Service-mind with good customer relationship skills.
• Strong interpersonal skill and cooperate with all levels including management.
• Excellent MS office skills (Words, Excel, Power Point).
• Good command of both spoken and written English.
• Welcome! Please submit your resume and concerned documents for interview consideration at [email protected].

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Inventory / Warehouse Management, Quality Management System

ประเภทงาน:

งานประจำ

• Supports efforts to drive Quality Improvement in complaints related to quality issues with marketing, sales and rest of supply chain..
• Initiates activities aimed at managing quality issues with customers and channels including rejections, complaints, technical support, product handling and customer waste reduction..
• Provides Quality requirements for physical product returns from customers and provides disposition approval (where needed).
• Prepares reports and communications regarding quality issues in logistics, country that affect market and ensures improvement plans are in place and monitored through regular review..
• Monitors, aggregates and analyzes marketplace and overall product quality data from multiple channels (e.g. consumer & customer care lines, shelf inspections, warehouse & re-packer data, employee observations etc.) to prioritize, escalate and initiate Q improvement activities as appropriate..
• Supports Quality improvement projects within cluster for business complaints, cold chain, and CRQS using data analysis, workshops & toolkits and also digital solution..
• Leads Pallet Quality Improvement based on KPI data, trends analyses and quality improvement methodologies / tools..
• Provides interface with care lines for customer and consumer alert triggers and feedback data..
• Defines CRQS for Secondary and Tertiary Packaging based on Customer needs and globally aligned..
• Ensures regular marketplace on-shelf product assessments are carried out (CRQS evaluations), data is analyzed, and improvement projects are activated and followed up..
• Spends time in market to understand customer and merchandising processes and to identify and activate opportunities for improvement..
• Ensures and verifies ongoing compliance to UL Quality Management Standards in third party re-packers and assemblers and Logistics operations through communication, self-assessment activities, KPI monitoring, technical visits (as needed)..
• Ensure and verifies compliance and calibration of UL Quality Management System across UL managed warehouse and UL distribution center (DC) via quality audit program..
• Validates third party re-packers, assemblers and warehouse / transportation providers are capable of meeting UL Quality requirements by conducting technical capability assessments..
• Raises issues and drives improvements for import with supplying Bus..
• Ensure local registration of import product to comply with legislation..
• Initiates and prepares Inter-company Quality documents for cross border, validates first shipment quality and monitors on-going quality of FG received..
• Supports market information to BU for marketplace incidents by follow incident management protocol..
• Deploys UL Quality strategy, governance and goals through BU specific projects and targets..
• Develops Quality links to strategies of BU SC organization..
• Halal CICOT Registration.
• Manage halal CICOT registration for UL product and coordinate with cross function team (Marketing, Research and development, planning) to provide document or information related with Halal registration. Including support Halal audit (CICOT) activity to manufacturing..
• Maintain product halal CICOT compliance for UL and manufacturing partners product..
• WHAT YOU WILL NEED TO SUCCEED.
• Batchelor s or master s degree in food science, engineering, quality, logistics or customer service experience.
• Minimum 3 years experience in Supply Chain Quality, Quality logistic, Quality engineering.
• CAPA, RCA, 5 Why problem-solving workable knowledge is a plus..
• Experience in QualityOne and other programs essential for Quality analysis such as Microsoft Excel, PowerPoint, Word, Power BI, etc. and warehouse traceability systems is a plus..
• Experience in Warehouse and Logistics.
• Digital skill.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Analytical Thinking, English

ประเภทงาน:

งานประจำ

• To support the management of the overall E2E process for import AHC and consolidate Demand by each Markets (PH, VN, TH) and share to sourcing countries..
• To work jointly with stakeholder both internal and external for network meeting and ensure Launch on time and in full..
• To monitor and control inventory levels of materials and finished goods to meet the agreed customer service level..
• To develop, establish and implement the effective logistics procedure, monitoring, fault finding and reporting system to prompt corrective actions by all concerns..
• To co-ordinate with Sourcing Unit and third-party manufacturers on weekly and long-term plan to meet the agreed customer service level..
• import shipment management and packaging process..
• To propose the disposal of obsolete materials, goods, and damaged stocks..
• WHAT YOU WILL NEED TO SUCCEED.
• Batchelor s in supply chain management, logistics or related field.
• Planning and analytical skills.
• Energetic, responsive and flexible.
• Good command in English.
• background /experience in Supply chain.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.