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ประเภทงาน:

งานประจำ

• Job Number26000028
• Job CategoryHousekeeping & Laundry
• LocationSheraton Grande Sukhumvit a Luxury Collection Hotel Bangkok, 250 Sukhumvit Road, Bangkok, Bangkok, Thailand, 10110
• ScheduleFull Time
• Located Remotely?N
• Position Type Non-Management
• POSITION SUMMARY.
• Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
• No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
• From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ประเภทงาน:

งานประจำ

• สนับสนุน Project Manager ในการบริหารและควบคุมงานระบบอาคาร (Electrical, Mechanical, Fire Protection และระบบที่เกี่ยวข้อง) รวมถึงงานโครงสร้างและสถาปัตยกรรมที่เกี่ยวข้องกับระบบ.
• ตรวจสอบและติดตามงานรื้อถอน งานปรับปรุง และงานเพิ่มเติมในอาคารเดิม (Renovation / Retrofit).
• ตรวจสอบแบบ Shop Drawing, วัสดุ และงานติดตั้งของผู้รับเหมาให้เป็นไปตามแบบและมาตรฐาน.
• ประสานงานระหว่างงานระบบ MEP, งานโครงสร้าง และงานตกแต่งภายใน เพื่อให้งานดำเนินไปอย่างราบรื่น.
• ตรวจสอบคุณภาพงานระบบ และสนับสนุนการทดสอบ ตรวจรับ และส่งมอบระบบอาคาร (Testing & Commissioning).
• จัดทำรายงานความคืบหน้าโครงการ และประสานงานกับ Project Manager และผู้เกี่ยวข้อง.
• ปริญญาตรี สาขาวิศวกรรมเครื่องกล วิศวกรรมไฟฟ้า หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์งานระบบอาคาร อาคารเชิงพาณิชย์ หรือโรงแรม อย่างน้อย 10-15 ปี.
• มีความเข้าใจระบบ MEP และงานปรับปรุงระบบอาคารเดิม (As-built / Retrofit).
• มีทักษะการสื่อสาร การประสานงาน และสามารถทำงานร่วมกับหลายฝ่ายได้ดี.
• มีประสบการณ์โครงการ Renovation / Retrofit จะพิจารณาเป็นพิเศษ.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, High Responsibilities, Ability to travel upcountry, Sales, Teaching, Thai, English

ประเภทงาน:

งานประจำ

• Visiting customers on a regular basis along with the sales team in assigned areas or routes acrosss Bangkok & Thailand.
• Presenting the company's products & services to all positions in the client's company from housekeeping manager to purchase & hotel/restaurant manager.
• Training the customer's team on how to safely & successfully use the company's products, which includes cleaning chemicals & dispenser systems.
• Developing the training arm of the business by setting up all our training protocols, training processes, and a training center, both for our internal use & for training our clients.
• Collecting customer requirements & market data & regularly reporting to the Sales Manager.
• Communicating regularly with our production line in order to finetune customer requirements, adapt & expand to cater to new market demands.
• Fluent in Thai & profficient in English.
• Experience in the cleaning industry.
• Great communication skills.
• Detail-oriented, logical thinker & self-motivated.
• Is This Job for You.
• This job is for someone who is interested in helping pivot a core function of a business.
• This job is for someone who is passionate about the hospitality, F&B & industrial sales (chemical) industry.
• Cleanfirm Co., Ltd. is a part of Rapos Group, which is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
• In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
• In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
• In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
• If this job sounds like you, we look forward to seeing your application!.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, High Responsibilities, Ability to travel upcountry, Sales, Chemical Engineering, Thai, English

ประเภทงาน:

งานประจำ

• Visiting medium to large scale customers on a regular basis in assigned areas or routes acrosss Bangkok & Thailand.
• Presenting the company's products & services to all positions in the client's company from housekeeping manager to purchase & hotel/restaurant manager.
• Training the customer's team to be profficient & confident in our product usage across their organization.
• Helping acquiring new customers and maintaining relationships with existing ones to capture maximum market share along with the account executives.
• Collecting customer requirements & market data & regularly reporting to the Sales Manager.
• Fluent in Thai & profficient in English.
• Knowledge in chemistry or experience in the cleaning industry.
• Great communication skills.
• Detail-oriented, logical thinker & self-motivated.
• Is This Job for You.
• This job is for someone who is interested in both chemistry & technical sales.
• This job is for someone who is passionate about the hospitality & F&B supply chain.
• Cleanfirm Co., Ltd. is a part of Rapos Group, which is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
• In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
• In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
• In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
• If this job sounds like you, we look forward to seeing your application!.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Swift, Assurance, English, French

ประเภทงาน:

งานประจำ

• Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
• Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
• Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
• Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
• Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
• Key input goals.
• Regional escalation framework and resolution protocols.
• Quality audit program and training roadmap.
• Monthly and quarterly performance reports with actionable insights.
• Hotel satisfaction improvement plan.
• Strategic relationship management framework.
• Key output goals.
• Reduction in escalation volume and resolution time.
• Improvement in first-contact resolution rates.
• Increase in hotel satisfaction scores.
• Decrease in recurring technical issues.
• Strengthened stakeholder engagement and trust.
• Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
• At least 8+ years experience in technical account management or similar role.
• Proven experience in escalation management and quality assurance.
• Experience working with luxury hotel brands and high-touch service environments.
• Strong background in stakeholder management and relationship building.
• Experience in training and guiding support teams.
• Excellent communication and relationship management skills.
• Strong analytical and problem-solving abilities.
• Customer-centric mindset with focus on service excellence.
• Ability to work effectively in cross-functional environments.
• Fluency in English (required) and additional languages is beneficial French(FR).
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Automation, Teamwork, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Responsible for financial-related work for overseas hotels, ensuring that the financial team's work is carried out in a timely, accurate and secure manner;.
• Commitment to improving the overall financial service experience and satisfaction for all properties;.
• Create & facilitate the accomplishment of the team s OKRs;.
• Promote the optimization of internal operational and system processes, and enhance the automation rate of financial activities;.
• Base in Thailand, overseeing the management and construct of the financial team, reporting to Headquarter in China.
• What you'll Need to SucceedFull-time bachelor degree or above, with more than two years of work experience;.
• 3-5 years adn above team leading experiences.
• Native-speaker of Thai, with proficiency in Chinese & English reading and writing, and skilled in oral Chinese & English;.
• Solid interpersonal skills, with excellent teamwork spirit;.
• A good level of statistical and logical analysis capabilities, and familiar with the use of Microsoft Office.
• Why Trip.com Group
• We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

ทักษะ:

Teamwork, Excel, English

ประเภทงาน:

งานประจำ

• Responsible for hotel settlement work in Thailand and Southeast Asia through phone calls, emails, etc. Address hotel s inquiries and follow up on dispute booking orders.
• Assess financial risks to minimize bad debts and ensure the fund transaction make on time and accurately.
• Maintain the relationships between BUs and hotels to enhance service quality.
• What you'll Need to SucceedBachelor's degree or higher, preferably with customer service experience.
• Native proficiency in Thai, and excellent reading, writing, and speaking abilities in both Chinese and English.
• Strong communication and coordination skills, as well as a high sense of teamwork.
• Ability to possess and analyze data, sensitive on figures, logical thinking and good skills of Office software (Excel, PowerPoint and Word).
• Why Trip.com Group.
• We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

ประเภทงาน:

งานประจำ

• Job Number25186921
• Job CategoryHousekeeping & Laundry
• LocationRenaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand, 10330
• ScheduleFull Time
• Located Remotely?N
• Position Type Non-Management
• POSITION SUMMARY.
• Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
• No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ประเภทงาน:

งานประจำ

• Acts as a Shift Leader managing the daily operations of the Residential Front Office.
• Checks daily shift checklists to making sure to complete all tasks at the end of each shift.
• Assist Concierge Supervisor in planning the staff roster.
• Assist with the Residential On-boarding process.
• Ensures that all financial and credit procedures are followed. Supports Concierge Supervisor in following up on credit issues with Credit Manager.
• Supports Concierge Supervisor in following up on overdue utilities payment and assessment fees.
• Actively manages Housekeeping and Engineering A la Carte Services.
• Takes action in all matters related to the safety, security, satisfaction and well-being of residents and employees.
• Responds to residential complaints from all residential areas.
• Handles all resident interactions with the highest level of hospitality and professionalism - accommodating special requests whenever possible; assists residents in all inquiries in connection with residence/hotel/resort services, hours of operations, key residence/hotel personnel, in-house events, directions, etc. Responds to all resident requests in an accurate and timely manner making recommendations based on local knowledge and residence practices.
• Processes packages, faxes, messages, and mail, which may be either outgoing or incoming in an accurate and timely manner; stores and retrieves resident packages, groceries, luggage, dry cleaning and flowers. Assists retrieval of resident s vehicles if requested.
• Manages and provides access to the building(s) and units with all vendor/contractor/ homeowners service providers and visitors, after previous authorization received, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor/contractors and homeowners service providers. Controls entry doors and elevator/lift access.
• Maintains security and restricts access to non-authorized individual during overnight hours.
• Ensures that collateral and information for vendors, restaurants, museums, attractions, maps, and other local attractions are updated and current. Is knowledgeable about what activities are available in the local vicinity (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close relationships with vendors in these areas in order to provide information, transportation, ticketing, and reservations for residents.
• Updates homeowner profiles with any relevant information.
• Utilizes a variety of software programs to accurately input special arrangements (i.e. Engineering and Housekeeping requests) the resident has made and ensures accurate billing.
• Monitors the fire alarm panel; responds to any emergency situation, such as providing access to emergency personnel - fire department, ambulance, etc.
• Coordinates the booking of the elevators/lifts for move-in or move-out after the 1st occupancy period is over.
• Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in the Employee Handbook.
• Works harmoniously and professionally with co-workers and supervisors.
• Works closely with Housekeeping team when scheduling and organizing A La Carte Services.
• Works closely with Engineering team when scheduling and organizing A La Carte Services.
• ADDITIONAL RESPONSIBILITIES.
• Assists Guest Service Attendants with responsibilities and duties in their absence or due to heavy volume periods.
• Works closely with hotel/resort night shift to ensure the general security of the building.
• Ensures that the Residential Lobby is in optimal condition of cleanliness and tidiness at all times.
• Perform other tasks or projects as assigned by the Guest Services Manager, Assistant Director of Residences or Director of Residences, and is also able to work in all shifts including night shift.
• Visa sponsorship is not available for the role. Only successful candidates will be contacted.
• What You Will Bring.
• Candidates with a passion for excellence, expertise in Residential Concierge and proven leadership experience are invited to apply for a career with Four Seasons.
• Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
• Previous pre-opening experience is a plus.
• Candidate should hold valid work authorization for Thailand.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

ทักษะ:

Compliance, Multitasking, Opera

ประเภทงาน:

งานประจำ

• Liaise with all departments to ensure smooth and coordinated operations.
• Personally welcome and escort VIP guests; authorize courtesies and ensure VIP room inspections with Housekeeping.
• Maintain and regularly update guest profiles; ensure guest needs are anticipated and fulfilled.
• Ensure efficient and professional check-in and check-out experiences.
• Handle guest inquiries and complaints tactfully, ensuring timely follow-up and resolution.
• Supervise and support the Front Office team; conduct daily briefings and monitor service standards.
• Review rate variances, billing instructions, and guest credit to ensure revenue control and accuracy.
• Manage full-house situations and coordinate guest relocations when necessary.
• Oversee lobby and driveway operations, ensuring accessibility, safety, and guest comfort.
• Log and report all security incidents and emergencies; ensure safety procedures are followed.
• Conduct Night Audit processes and ensure compliance with hotel standards.
• Communicate key operational updates and guest feedback to the Rooms Division Manager.
• Maintain knowledge of hotel facilities, F&B outlets, and emergency procedures.
• QualificationsPrevious Duty Manager experience, preferably within a hotel environment.
• Exceptional communication and interpersonal skills to build strong rapport with guests and colleagues.
• Confident and proactive problem-solver with strong conflict resolution abilities.
• Excellent time management and multitasking skills in a fast-paced service environment.
• High attention to detail with a genuine commitment to delivering 5-star service.
• Experience with Opera PMS is preferred; First Aid and CPR certification is an advantage.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.