เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Oversee housekeeping operations across Socialtel, Slumber Party Hostels, and Bodega Hostels..
• Establish and implement consistent housekeeping SOPs and cleaning standards across all properties..
• Ensure guest rooms, dormitories, bathrooms, public areas, staff areas, and back-of-house spaces are clean, hygienic, and well maintained..
• Conduct regular property visits, inspections, and operational audits..
• Monitor housekeeping performance and implement corrective actions where required..
• Work closely with property management teams to resolve operational challenges..
• Cleanliness & Guest Experience.
• Maintain high standards of cleanliness, hygiene, room presentation, and overall property appearance..
• Ensure guest rooms, shared facilities, dormitories, and bathrooms meet the expectations of each brand..
• Monitor guest feedback, cleanliness scores, and housekeeping-related complaints..
• Establish effective procedures for handling guest requests, room issues, lost property, and service recovery..
• Identify recurring cleanliness issues and implement sustainable solutions..
• Support a welcoming, comfortable, and social guest environment across the hostel and lifestyle hospitality portfolio..
• Team Leadership & Development.
• Lead, coach, and support housekeeping supervisors, room attendants, public-area attendants, and other housekeeping employees..
• Develop training programs for cleaning procedures, hygiene, room inspections, chemical handling, and service standards..
• Establish clear performance expectations and productivity targets..
• Support recruitment, onboarding, training, and development of housekeeping teams..
• Evaluate staffing structures and manpower requirements based on occupancy and operational needs..
• Promote teamwork, accountability, and continuous improvement..
• Productivity & Workforce Planning.
• Develop housekeeping schedules and staffing plans aligned with occupancy, arrivals, departures, and room turnover..
• Monitor room-cleaning productivity and labor efficiency..
• Establish realistic cleaning-time standards for private rooms, dormitories, bathrooms, and public areas..
• Optimize manpower allocation across properties when operationally appropriate..
• Coordinate with Front Office and Operations teams to prioritize room readiness and guest requirements..
• Identify opportunities to improve workflows without compromising cleanliness or safety..
• Cost Control & Inventory Management.
• Manage housekeeping budgets and monitor operating expenses..
• Control the use of cleaning supplies, chemicals, linen, towels, amenities, and other housekeeping materials..
• Monitor linen circulation, replacement, stock levels, and losses..
• Implement effective inventory controls and purchasing procedures..
• Reduce wastage and unnecessary expenditure while maintaining required standards..
• Evaluate suppliers and outsourced housekeeping or laundry services where applicable..
• Maintenance & Asset Protection.
• Work closely with Engineering, Maintenance, and property teams to report and resolve room defects and maintenance issues..
• Ensure damaged furniture, fixtures, linen, and equipment are reported and followed up..
• Support preventive maintenance through regular room and public-area inspections..
• Monitor room conditions and identify recurring maintenance concerns..
• Help protect the property's assets through proper handling, storage, and maintenance procedures..
• SOPs, Quality Assurance & Compliance.
• Develop and maintain group-wide housekeeping SOPs, checklists, and inspection forms..
• Conduct regular quality audits and evaluate compliance across properties..
• Ensure proper cleaning chemical usage, storage, and handling..
• Maintain appropriate hygiene, sanitation, and workplace safety practices..
• Ensure housekeeping teams follow company policies and applicable local regulations..
• Prepare action plans and follow up on audit findings..
• Cross-Department Coordination.
• Coordinate with Front Office and Operations regarding room status, early arrivals, late check-outs, and room readiness..
• Work with General Managers and Hostel Managers to align housekeeping priorities with business needs..
• Coordinate with Finance and Procurement on budgets, purchasing, and inventory controls..
• Collaborate with HR and Learning & Development on recruitment, training, and employee development..
• Support operational projects, renovations, new openings, and housekeeping setup when required..
• Group Reporting & Continuous Improvement.
• Prepare regular reports on cleanliness, productivity, staffing, costs, and quality audits..
• Track housekeeping KPIs across all properties..
• Identify best practices and share effective solutions between brands and locations..
• Recommend operational improvements to increase efficiency and guest satisfaction..
• Support the implementation of systems, tools, and processes that improve housekeeping management..
• Minimum 5 years of housekeeping experience in hotels, resorts, hostels, or lifestyle hospitality..
• Previous experience as a Group Housekeeping Manager, Cluster Executive Housekeeper, Executive Housekeeper, or senior housekeeping leader..
• Experience managing housekeeping operations across multiple properties is strongly preferred..
• Strong knowledge of room cleaning, dormitory cleaning, public-area maintenance, linen management, and hygiene standards..
• Proven experience leading, training, and developing housekeeping teams..
• Strong understanding of labor productivity, inventory management, and cost control..
• Experience developing SOPs, conducting inspections, and implementing quality improvements..
• Strong organizational, communication, and problem-solving skills..
• Good English communication skills..
• Willingness to travel regularly between properties and destinations..
• Ability to work independently and support operational teams across multiple locations..
• IDEAL CANDIDATE.
• The ideal candidate is a practical, detail-oriented, and hands-on housekeeping professional who understands the operational demands of multi-property hospitality.
• International hotel groups and resorts.
• Lifestyle and boutique hotels.
• Hostels and shared-accommodation concepts.
• High-occupancy properties with frequent room turnover.
• Multi-property or cluster housekeeping operations.
• Hospitality groups with different brands and service models.
• The successful candidate must be comfortable working in both full-service lifestyle hotels and social hostels, adapting housekeeping procedures to private rooms, dormitories, shared bathrooms, communal areas, and high-traffic social spaces.

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Supervise and coordinate daily housekeeping activities across guest rooms, public areas, and back-of-house spaces.
• Ensure consistent adherence to resort standards of cleanliness, presentation, and hygiene.
• Implement and monitor cleaning schedules, deep-cleaning programs, and preventive maintenance routines.
• Team Management & Development.
• Recruit, train, and mentor housekeeping staff to deliver exceptional service.
• Conduct regular performance evaluations and provide coaching for improvement.
• Foster a positive, professional, and collaborative team culture.
• Guest Experience & Service Quality.
• Respond promptly to guest requests and concerns related to housekeeping.
• Collaborate with Front Office and other departments to ensure seamless guest experiences.
• Support VIP arrivals and special arrangements with personalized housekeeping services.
• Administration & Resource Control.
• Manage departmental budgets, inventory, and procurement of cleaning supplies and amenities.
• Monitor linen and laundry operations to ensure efficiency and quality.
• Maintain compliance with health, safety, and environmental standards.
• Innovation & Sustainability.
• Introduce eco-friendly practices and sustainable housekeeping initiatives.
• Stay updated on industry trends and implement innovative solutions to enhance efficiency and guest satisfaction.
• Proven experience in housekeeping management within a hotel or resort environment.
• Strong leadership, organizational, and communication skills.
• Knowledge of housekeeping procedures, cleaning techniques, and hygiene standards.
• Ability to manage budgets, schedules, and staff effectively.
• Commitment to guest satisfaction and attention to detail.
• Familiarity with property management systems and housekeeping software is an advantage.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Leadership Skill, Opera

ประเภทงาน:

งานประจำ

• Actively guide and direct the team to ensure service delivery is at its best and established standards of operation are met.
• Diploma or Bachelor's degree in Hotel Management Tourism or a related field.
• Minimum 2-4 years of experience in hotel housekeeping operations.
• with at least 1-2 years in a supervisory team leader or senior role.
• Strong leadership to supervise motivate and guide the housekeeping team to maintain high standards.
• Ability to conduct on-the-job training (OJT) and mentor team members according to SOPs.
• Ability to assign daily tasks manage staff rosters and optimize staffing during peak hours.
• High attention to detail in inspecting guest rooms corridors and public areas for flawless cleanliness and setup.
• In-depth knowledge of housekeeping procedures chemical handling safety regulations and cleaning equipment.
• Proficient in hotel systems (e.g. Opera Fidelio) for room status updates maintenance logs and office docs/emails.
• Basic skills in managing and controlling inventories of guest amenities linen and cleaning supplies.
• Bachelor.
• 2-4.

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Ensure that all public, guest-facing and back of house areas of the hotel are properly cleaned at all times.
• Ensure health & safety requirements are adhered to.
• Ensure that all staff are aware of and follow departmental SOP's and LSOPs.
• Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members.
• Assist in managing relationships with suppliers.
• Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
• Ensure that lost and found articles are stored properly and that the correct logs are maintained.
• Ensure that par levels of linen, towels and uniforms are current, and in line with inventory.
• Develop and maintain a motivational working environment within the department and positive relations with other departments.
• Train staff to become multi skilled in all facets of housekeeping.
• Initiate measures to minimize all wastage of materials and amenities are used in the department.
• Ensure that proper key controls are in place.
• Control overtime through good management and immediate response to problems.
• Ensure VIP requirements are met.
• Ensure all special requests are met, with particular reference to families visiting our resorts with children.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Ensure that all public, guest-facing and back of house areas of the hotel are properly cleaned at all times. Ensure health & safety requirements are adhered to.
• Ensure that all staff are aware of and follow departmental SOP's and LSOPs.
• Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members.
• Assist in managing relationships with suppliers.
• Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
• Ensure that lost and found articles are stored properly and that the correct logs are maintained.
• Ensure that par levels of linen, towels and uniforms are current, and in line with inventory.
• Develop and maintain a motivational working environment within the department and positive relations with other departments. Train staff to become multi skilled in all facets of housekeeping.
• Initiate measures to minimize all wastage of materials and amenities are used in the department.
• Ensure that proper key controls are in place.
• Control overtime through good management and immediate response to problems.
• Ensure VIP requirements are met.
• Ensure all special requests are met, with particular reference to families visiting our resorts with children.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Leadership Skill, English

ประเภทงาน:

งานประจำ

• Maintain high standards of cleanliness, hygiene, room presentation and maintenance throughout the hotel.
• Conduct regular room and public-area inspections and ensure rooms are ready on time.
• Manage daily Housekeeping operations, manpower, productivity and room priorities.
• Handle guest concerns and ensure prompt service recovery.
• Lead, train, coach and develop the Housekeeping team.
• Coordinate closely with Front Office, Engineering, Laundry and other departments.
• Manage linen, uniforms, amenities, cleaning supplies, equipment and inventories.
• Control departmental budget, payroll and operating expenses.
• Ensure compliance with hotel quality standards, LQA, safety, hygiene and sustainability requirements.
• Monitor guest feedback, inspection results and performance indicators and take corrective action.
• Degree/Diploma in Hospitality Management or related field.
• Minimum 5 years' Housekeeping experience, including 3 years in a Housekeeping Manager or comparable senior role.
• Experience in an international Five-Star hotel or resort.
• Strong knowledge of Housekeeping operations, room inspection, hygiene, laundry, inventory and cost control.
• Experience with LQA or comparable quality standards preferred.
• Good leadership, communication and people-management skills.
• Good command of English and relevant hotel systems.

ทักษะ:

Management

ประเภทงาน:

งานประจำ

• Where Memories Start with You.
• Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
• We are an equal opportunity employer, and all applications will be considered for em ...

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Discreet and well-organised, and know how to make our guests feel at home.
• Attentive, you ensure each guest has personalised service and a unique experience.
• Meticulous, with a good eye for detail, your give impeccable service.
• You will.
• Assist the Executive Housekeeper in the checking and cleanliness of rooms and common areas.
• Report malfunctions to the maintenance department.
• Anticipate and respond to the different requirements and needs of the resort's clientele.
• Supervise the maintenance staff (30 to 50 employees).
• Monitor the condition of stocks, identify supply needs and establish orders.
• Check the conformity of the work carried out according to Club Med high quality standards.
• Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering).
• Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets.
• In becoming a G.O Executive Housekeeper Assistant, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!.
• So what are you waiting for? Pack your bags!.
• All our positions are open to people with disabilities.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Leadership Skill, English

ประเภทงาน:

งานประจำ

• Coordinate, schedule and supervise Housekeeping team members.
• Conduct regular inspections of guest rooms, public areas and back-of-house areas.
• Ensure cleanliness and service standards meet Anantara brand standards.
• Manage housekeeping supplies, equipment and inventory.
• Train, coach and develop Housekeeping team members.
• Handle guest requests, complaints and follow-up actions.
• Coordinate with Front Office, Engineering, F&B and other departments.
• Monitor adherence to SOP, hygiene, health & safety and HACCP requirements.
• Support manpower planning, productivity and cost control.
• Act on behalf of the Executive Housekeeper when required.
• Minimum 5 years' experience in Housekeeping, with supervisory/leadership experience.
• Previous experience in a luxury hotel/resort is highly preferred.
• Strong knowledge of Housekeeping operations, SOPs and quality standards.
• Good knowledge of hygiene and safety standards.
• Good command in English communication skills.
• Strong leadership and people-management skills.
• Excellent attention to detail.
• Good problem-solving and decision-making skills.
• Strong communication and interpersonal skills.
• Passion for training, coaching and developing team members.
• Able to work flexible shifts, weekends and public holidays.
• Preferred.
• Bachelor's degree or Diploma in Hospitality / Hotel Management or related field.
• Experience in a large luxury hotel/resort.
• Knowledge of Opera / PMS and Microsoft Office.
• Experience in inventory control, scheduling and departmental cost control.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Industry trends, Leadership Skill

ประเภทงาน:

งานประจำ

• Develop and implement operational strategies that align with the company's overall goals and objectives.
• Manage and oversee the day-to-day operations of all hotels, ensuring high levels of guest satisfaction and efficient use of resources.
• Lead and manage a team of hotel managers and directors to drive performance and operational excellence.
• Develop and manage hotel budgets, forecasting revenue and expenses, and implementing cost control measures.
• Ensure compliance with all company policies and procedures, as well as local, state, and federal regulations.
• Analyze market trends and competitive intelligence to identify new opportunities and improve operational efficiencies.
• Collaborate with marketing, sales, and revenue management teams to develop and implement effective marketing and revenue strategies.
• Maintain effective communication and working relationships with all stakeholders, including hotel owners, investors, and board members.
• Develop and implement training and development programs for hotel staff to improve guest satisfaction and employee engagement.
• Bachelor's degree in hospitality management, business administration, or a related field.
• 10+ years of experience in hotel operations, including at least 5 years in a senior leadership role.
• Strong knowledge of hospitality industry trends, best practices, and regulations.
• Excellent leadership and management skills, with the ability to motivate and inspire teams to achieve performance targets.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
• Proven track record of developing and implementing successful operational strategies that drive revenue growth and improve guest satisfaction.
• Experience managing budgets and financial performance of hotels.
• Ability to travel as required to visit hotels and attend meetings and events.

ทักษะ:

Project Management, Accounting, Purchasing, Russian

ประเภทงาน:

ฝึกงาน

• Lifestyle Services (Customer Service).
• Lifestyle Services (Housekeeping).
• Lifestyle Services (Chinese speaking).
• Lifestyle Services (Russian speaking).
• Human Capital.
• Centralized Engineering.
• Centralized Accounting.
• Centralized Reservation.
• Centralized Purchasing.
• Centralized IT.
• Project Management Division (PMD) Construction.
• Legal.
• CV ประวัติ.
• A copy of transcripts ผลการศึกษาล่าสุด.
• Internship period ระยะเวลาในการฝึก.
• Benefit สวัสดิการ.
• Monthly allowance ค่าเบี้ยเลี้ยง 5,000 / เดือน.
• Transportation บริการรถรับส่ง.
• 2 Meals/day อาหารพนักงานวันละ 2 มื้อ.
• Uniform ชุดยูนิฟอร์ม.
• Group Life Insurance ประกันชีวิตแบบกลุ่ม.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Project Management, Civil Engineering, Architecture, English

ประเภทงาน:

งานประจำ

• Lead hotel construction and development projects from project initiation, design development, procurement, construction, commissioning, and hotel opening.
• Develop and manage overall project schedules, budgets, and resource plans to ensure projects are delivered on time and within budget.
• Coordinate with internal stakeholders including Development, Design, Procurement, Operations, Finance, Legal, and Asset Management throughout the project lifecycle.
• Manage consultants, architects, engineers, contractors, and suppliers to ensure project quality and compliance with company standards.
• Review project designs, drawings, specifications, and construction methodologies to optimize quality, cost efficiency, and operational functionality.
• Monitor construction progress, identify project risks, and implement corrective actions to minimize delays and cost overruns.
• Ensure compliance with building regulations, safety requirements, environmental standards, and corporate governance.
• Conduct regular site inspections, project meetings, and progress reporting to senior management.
• Manage project budgets, variation orders, claims, contract administration, and project documentation.
• Support feasibility reviews, construction monitoring, project reporting, and stakeholder coordination.
• Support hotel pre-opening activities and ensure smooth project handover to Operations.
• Bachelor's degree in Civil Engineering, Construction Management, Architecture, or related field.
• Minimum 7 years of experience in hotel, hospitality, mixed-use, commercial, or large-scale construction projects.
• Lead multiple concurrent hotel development projects, primarily mid-scale, upscale, and luxury hotel developments.
• Proven experience managing projects throughout the full project lifecycle from concept to completion.
• Experience coordinating multidisciplinary teams, consultants, and contractors.
• Good command of English both verbal and written skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Able to travel to project sites nationwide as needed.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Architecture, English

ประเภทงาน:

งานประจำ

• สัญชาติไทย/มาเลเซีย/ยุโรป, เพศชาย/หญิง อายุไม่เกิน 38 ปี ( Thai/Malasian/European Nationality, Male or Female not over 38 years old).
• วุฒิปริญญาโท สาขาการเงิน สาขาอสังหาริมทรัพย์ หรือ วุฒิปริญญาตรี สาขาวิศวกรรมศาสตร์ หรือสถาปนิก และมีความชำนาญด้านการเงิน (Master's degree in Finance or Real-Estate, Bachelor's degree in Engineering or Architecture and Expertise in Finance).
• มีประสบการณ์ด้านอสังหาริมทรัพย์ หรือธุรกิจด้านโรงแรม 3 ปี จะพิจารณาเป็นพิเศษ (3 years experience in Real-Estate or Hospitality management will be an advantage).
• มีทักษะด้านการสื่อสารและการบริการเป็นอย่างดี (Good communication skill and service minded).
• สามารถสื่อสารภาษาอังกฤษได้ดี (Fluent in English).
• มีความรู้ทางด้านคอมพิวเตอร์เป็นอย่างดี (Strong computer literacy).

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Oversees the operation of all relevant technical systems and regular inspection of plants & other technical operation.
• กำกับดูแลระบบเทคนิคที่เกี่ยวข้องทั้งหมดและการตรวจสอบอาคารและการดำเนินงานด้านเทคนิคอื่นๆอย่างสม่ำเสมอ.
• Ensures that the preventive maintenance programme is implemented according to schedule.
• ตรวจสอบให้แน่ใจว่าโปรแกรมการบำรุงรักษาเชิงป้องกันเป็นไปตามกำหนดเวลา.
• Recommends any adjustment/modification regarding the system to achieve improvement.
• แนะนำ การปรับเปลี่ยน/การดัดแปลงใดๆ ที่เกี่ยวข้องกับระบบเพื่อปรับปรุงระบบให้ดีขึ้น.
• Works out a systematic maintenance plan.
• ปฏิบัติงานตามแผนการบำรุงรักษาที่วางไว้.
• To be responsible for the administration and management of M & E services and property management.
• รับผิดชอบการบริหารจัดการงานซ่อมบำรุง งานวิศวกรรม และการบริหารทรัพย์สิน.
• Provides support for advertising & promotion events.
• ให้การสนับสนุนสำหรับการโฆษณาและกิจกรรมส่งเสริมการขาย.
• Oversees the implementation of energy audit and utility conservation measures.
• กำกับดูแลการดำเนินงานการตรวจสอบด้านพลังงานและการอนุรักษ์พลังงาน.
• Supervises team of technicians in specialized areas.
• ดูแลทีมเจ้าหน้าที่เทคนิคในพื้นที่ที่กำหนด.
• Initiates and plans major repairs and modification works and other programmes to improve performance of common services.
• ริเริ่มและวางแผนการซ่อมแซมที่สำคัญและปรับเปลี่ยนการดำเนินงานและแผนงานอื่นๆเพื่อปรับปรุงประสิทธิภาพการให้บริการ.
• To liaise with local statutory governmental organization with matters pertaining to, including but not limited to, the use of utilities such as water, gas and electricity, licensing, inspection, testing to satisfy Statutory.
• Requirements of all engineering systems.
• ประสานงานกับองค์กรปกครองส่วนท้องถิ่นเรื่องการใช้สาธารณูปโภค เช่น น้ำ ก๊าซและไฟฟ้า การออกใบอนุญาต การตรวจสอบ และการทดสอบเพื่อให้ระบบวิศวกรรมทั้งหมดเป็นไปตามที่กฎหมายกำหนด.
• Ensures all term contractors works meet the scope, terms and conditions as specified and agreed in the maintenance/works contracts.
• มั่นใจว่าการทำงานของผู้รับเหมาทั้งหมดเป็นไปตามขอบเขต ข้อกำหนด และเงื่อนไขตามที่ระบุและตกลงในสัญญา.
• To be responsible that all engineering staff is equipped with reaction procedures to emergency situations, especially power failure: lift malfunction, flood and typhoon.
• รับผิดชอบต่อการปฏิบัติของพนักงานฝ่ายวิศวกรรมทุกคนพร้อมขั้นตอนการตอบสนองต่อสถานการณ์ฉุกเฉิน โดยเฉพาะอย่างยิ่งไฟฟ้าขัดข้อง การทำงานผิดปกติของลิฟต์ น้ำท่วม และพายุไต้ฝุ่น.
• Ensure efficient installation, maintenance and overhauls.
• มั่นใจว่าการติดตั้ง การบำรุงรักษา และการปรับปรุงมีประสิทธิภาพ.
• Ensure that the preventive maintenance program is implemented according to schedule.
• ตรวจสอบให้แน่ใจว่าแผนงานการบำรุงรักษาเชิงป้องกันเป็นไปตามกำหนดเวลา.
• Excuses program of Energy Conservation.
• แก้ไขแผนงานด้านการอนุรักษ์พลังงาน.
• Resolves emergency breakdowns within assigned shift.
• แก้ไขสถานการณ์ฉุกเฉินภายในช่วงเวลาการทำงานที่ได้รับมอบหมาย.
• Contributes to effective internal control system.
• สร้างระบบการควบคุมภายในที่มีประสิทธิภาพ.
• Resolve problems concerning assigned area of specific technical responsibilities.
• แก้ไขปัญหาเทคนิคเฉพาะทางที่ได้รับมอบหมาย.
• Makes recommendation for any adjustment / modification regarding to the system improvement as necessary.
• ให้คำแนะนำสำหรับการปรับเปลี่ยน / ดัดแปลงใดๆ เกี่ยวกับการปรับปรุงระบบตามความจำเป็น.
• Participate in and comply with the hotel's EHS (Environment, Health & Safety) and Sustainability programs, including attending meetings and reporting issues to ensure timely resolution and maintain a safe and efficient working environment.
• เข้าร่วมและปฏิบัติตามข้อกำหนดด้านชีวอนามัย (EHS) และโครงการเพื่อความยั่งยืนของโรงแรม พร้อมทั้งร่วมประชุมและรายงานปัญหาเพื่อให้สามารถดำเนินการแก้ไขได้อย่างทันท่วงที เพื่อส่งเสริมความปลอดภัยและประสิทธิภาพในการดำเนินงานของโรงแรม.
• Degree in a related field.
• ปริญญาตรีในสาขาที่เกี่ยวข้อง.
• At least 5 years relevant work experience, at least 3 years in the hospitality industry in a supervisory position.
• ประสบการณ์การทำงานที่เกี่ยวข้องอย่างน้อย 5 ปีและอย่างน้อย 3 ปีในตำแหน่งหัวหน้างานในอุตสาหกรรมการบริการ.
• Good written and verbal communication in the English Language,.
• สามารถพูดและเขียนภาษาอังกฤษได้ดี.
• Ability to maintain and repair relevant machinery.
• ความสามารถในการบำรุงรักษาและซ่อมแซมเครื่องจักรที่เกี่ยวข้อง.
• Knowledge of functions of relevant technical systems and associated equipment and operational procedures.
• ความรู้ในระบบเทคนิคที่เกี่ยวข้องรวมถึงอุปกรณ์ที่เกี่ยวข้องและขั้นตอนการปฏิบัติงาน.
• Good management and supervisory skills.
• ทักษะการบริหารจัดการและการกำกับดูแลที่ดี.
• Self-motivated, Able to function independently, Pleasant, Polite.
• มีแรงจูงใจในตนเอง สามารถทำงานได้อย่างอิสระ ร่าเริง สุภาพ, มีความเป็นผู้นำ.

ประเภทงาน:

งานประจำ

• Front Desk Operations: Handle guest check-ins and check-outs, manage room assignments, process payments, and maintain accurate records.
• Guest Support: Provide excellent customer service by addressing inquiries, resolving basic complaints, and offering recommendations for local attractions and services.
• Reservation Handling: Manage room bookings, cancellations, and modifications using the hotels reservation system, ensuring accuracy and efficiency.
• Grab & GO Station: Responsible for inventory and replenishment items of Grab & GO and daily Sales report (F&B) on their property.
• Coordination: Liaise with housekeeping and maintenance to ensure guest rooms are ready and guest requests are fulfilled promptly.
• Cash and Report Handling: Perform daily cash handling, billing, and end-of-shift reports according to hotel procedures.

ประเภทงาน:

งานประจำ

• The F&B Accounting Manager is the senior financial position overseeing all aspects of the food and beverage operation management for The Mall Group's venues. This role is responsible for financial strategy, P&L management, budget oversight, and cost control across all venues. and take care of TMG Accounting for P&L and budget reporting for our F&B group..
• Oversee the preparation and submission of monthly and annual financial reports for all venues.
• Analyze financial data, including trends, variances, and performance metrics, to provide actionable insights to the GGM and other senior leaders.
• Present comprehensive financial reporting to senior management summarizing key financial metrics and performance, and offering recommendations for improvement.
• Track and monitor budget performance, providing monthly forecasts and adjusting financial projections.
• Implement and manage cost control systems to ensure financial efficiency across all venues, focusing on food and beverage costs, labor cost, and overhead expenses.
• Perform cost-benefit analyses on menu items, ingredients sourcing, and supplier contracts to ensure maximum profitability.
• Oversee inventory management, ensuring that inventory systems are accurate and reflect the actual usage of goods.
• Manage cash handling and banking activities, ensuring compliance with company policies and safeguarding financial assets.
• Ensure compliance with all relevant financial regulations, including local tax laws, reporting requirements, and industry standards.
• Work closely with Operations Directors, Culinary Directors, and other senior leaders to ensure financial alignment with operational strategies.
• Coordinate with TMG Accounting on monthly P&L reporting, ensuring timely and accurate financial data is provided to the team.
• Lead a small team of F&B accountants, providing guidance, training and mentorship to ensure adherence to company policies and accurate financial reporting..
• Minimum of 3-5 years of experience in Financial management, with at least 1 years in a senior cost control finance role withing the F&B, Horeca or hospitality industry.
• Proven expertise in budget management, cost control, and P&L reporting in multi-venue operations.
• Strong understanding of accounting principles, financial regulations, and compliance standards.
• Experience with F&B-specific financial management tools (e.g., Sage, Quickbooks, etc.).
• Degrees in Accounting, Finance, or related field; professional certification (e.g., CPA, ACCA) are preferred.
• Fair to good in English (Conversational), Thai language skills are highly desirable.

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Direct day-to-day hotel operations, plan and assign work, and ensure appropriate staffing levels are maintained to meet operational requirements.
• Develop team members and improve performance through regular coaching, feedback, recognition, and the establishment of clear performance and development goals.
• Ensure colleagues are properly trained and equipped with the knowledge, tools, and resources required to perform their roles efficiently and in compliance with brand and hotel standards.
• Recommend or initiate appropriate HR-related actions when required, in collaboration with Human Resources and the General Manager.
• Promote teamwork, engagement, and quality service through effective daily communication and close coordination with department heads and operational teams.
• Support the development of a strong leadership pipeline and identify high-potential colleagues for future career growth.
• Responsible Business.
• Ensure a safe and secure environment for guests, colleagues, and hotel assets in compliance with hotel and owner policies, brand standards, legal requirements, and local regulations.
• Maintain positive relationships with relevant external stakeholders, authorities, suppliers, business partners, and members of the local community.
• Act as a representative of the hotel and brand to enhance awareness and strengthen the hotel's reputation within the local community.
• Encourage colleague participation in community organizations, activities, sustainability initiatives, and responsible business programs.
• Develop and implement action plans that support environmental sustainability and reduce the hotel's carbon footprint.
• Perform other duties as assigned and serve as Manager on Duty when required.
• Guest Experience.
• Engage professionally with guests and key external contacts, including current and potential clients, government officials, travel industry representatives, suppliers, competitors, and members of the local community.
• Ensure the hotel consistently delivers the highest level of guest satisfaction through exceptional service, operational excellence, and well-maintained facilities and amenities.
• Take ownership of significant guest concerns and service recovery situations, ensuring timely resolution and appropriate follow-up.
• Work closely with department heads to continuously improve the guest journey and overall hotel experience.
• Ensure guest feedback and satisfaction results are regularly reviewed and translated into clear operational action plans.
• Financial & Commercial Performance.
• Support the General Manager in the development, implementation, and monitoring of the hotel's financial and operational plans to maximize guest satisfaction, revenue potential, productivity, and profitability.
• Monitor departmental performance, productivity, costs, and operational efficiency, taking corrective action where necessary.
• Work closely with Commercial, Revenue, Finance, and operational teams to identify opportunities to improve revenue, profitability, and overall business performance.
• Make recommendations for capital expenditure and property improvements that enhance the hotel's assets, guest experience, operational efficiency, and brand positioning.
• Support the General Manager in achieving hotel performance targets while maintaining appropriate cost controls and service standards.
• KEY PERSONALITY CRITERIA.
• Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration.
• Three years' general management experience in a high-level operations role or prior general manager experience or an equivalent combination of education and experience.
• Type and level of experience required may vary slightly based on size and complexity of.
• Must speak Thai language.

ทักษะ:

Purchasing

ประเภทงาน:

งานประจำ

• Translates operating forecasts into material requirements plans and thereby determines standard stock and re-order levels with Department Heads and Management.
• Participates in negotiations for service contracts.
• Identifies and develops reliable sources of supply.
• Identifies and organizes adequate storage for all perpetual inventory items and implements corporate policy, products and initiatives in order to maximize cost effectiveness.
• Establishes adequate record keeping and issuance procedures.
• Protects inventories from waste, spoilage and theft.
• Keeps abreast of the marketplace as to innovation and value.
• Processes purchase requests from departments.
• Obtains competitive quotations and bids.
• Ensure physical stock take is conducted as scheduled.
• Posts orders to inventory module and produces purchase order for receiver to match against goods received.
• Place approved orders.
• Establishes standard purchasing specifications.
• Ensures products and resources are assigned to the appropriate department and billed accordingly.
• Supervises the hotels print shop to ensure timely and economical production of printed material.
• Ensures that market surveys are completed in coordination with the Executive Chef, F&B Manager and Accountant.
• Works with Superior on manpower planning and management needs.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Financial Modeling, Microsoft Office

ประเภทงาน:

งานประจำ

• Review term and condition of hotel management agreement, power of attorney, contract and agreement to align under direction with legal team on issuing new hotel management agreement, cash pooling and any addendums to hotel management agreement on competitive set.
• Liaise with legal department on providing support to hotel on POA request and company documents for any of legal related uses and provide necessary required information to legal department on contracting of outsources company for hotels.
• Work with hotel to define OS&E needed for opening, place order and ensure items arrive on time.
• Work with hotel to define staffing structure.
• Ensure best practices are used from existing hotels on new project creating new openings as centers of process excellence.
• Work with AWC Sales & Marketing team to guide hotels own opening sales and marketing process ensuring learnings and knowledge from other AWC market hotels is applied in new property.
• Work with PD and operator design team to ensure hotel operation design is optimized and on time.
• Ensure hotel has complete pre-opening timeline in place 6 months out and is monitored so opening is on plan and on time.
• Degree in business, hotel's business, or related field.
• Previous experience as an analyst or asset management or work in hotel's business minimum 3 years.
• Proficiency in Microsoft Office and industry-related software.
• Financial knowledgeable background with experience in financial modeling.
• Strategically minded with strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Excellent organizational and managerial skills.
• Attention to detail.
• Skilled negotiator.

ทักษะ:

Procurement

ประเภทงาน:

งานประจำ

• Lead architectural and structural design review from concept through construction documentation, ensuring design quality, buildability, and alignment with premium hotel standards.
• Develop and manage overall project schedules, budgets, and resource plans; monitor construction progress, identify project risks, and implement corrective actions to minimize delays and cost overruns.
• Drive structural lean design and architectural value engineering to optimize cost wi ...
• Coordinate with internal stakeholders including Development, Design, Procurement, Operations, Finance, Legal, and Asset Management throughout the project lifecycle.
• Manage consultants, architects, structural engineers, contractors, and suppliers to ensure project quality and compliance with company and brand standards.
• Coordinate with hotel operator / brand technical services on design review cycles and brand standards compliance.
• Manage guest room mockup development and approval.
• Coordinate interior fit-out, FF&E/OS&E procurement, testing & commissioning, and defects rectification through to handover.
• Ensure compliance with building regulations, safety requirements, environmental standards, and corporate governance; uphold procurement governance and vendor integrity standards.
• Conduct regular site inspections, project meetings, and progress reporting to senior management.
• Manage variation orders, claims, contract administration, and project documentation.
• Support hotel pre-opening activities and ensure smooth project handover to Operations.