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āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Previous experience in Food & Beverage/Restaurant operation.
- Eye for detail to achieve operational excellence.
- Excellent guest service skills.
- Excellent English skills.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
Good Communication Skills, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ17,000 - āļŋ18,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Welcome and greet customers warmly, providing information about our services and products.
- Handle check-in and check-out processes efficiently, including cashier duties.
- Ensure the reception area operates smoothly and meets quality standards.
- Provide excellent customer service to enhance guest satisfaction.
- Coordinate with other departments to ensure seamless service delivery.
- Work 6 days per week.
- Bachelor s degree in any field.
- 1+ year experience in hotel or spa (preferred).
- Front desk or reception skills.
- Good English (Japanese/Chinese is a plus).
- Clear communication skills.
- Friendly and good teamwork.
- Leadership and organizational skills..
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
Able to work as a shift, Service-Minded, Problem Solving, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ16,000 - āļŋ18,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Welcome and assist residents and visitors efficiently and in a friendly manner.
- Handle residents inquiries and provide accurate information about the property and services.
- Coordinate with other departments to ensure guest satisfaction and resolve any issues promptly.
- Maintain accurate records of residents information and transactions.
- Provide concierge services, including booking reservations and arranging transportation.
- Ensure the front desk area is clean, organized, and presentable at all times.
- Previous experience in a front office or customer service role is preferred.
- Strong communication and interpersonal skills.
- Proficiency in English; additional languages are a plus.
- Ability to multitask and work in a fast-paced environment.
- Professional appearance and demeanor.
- Familiarity with hotel management software is an advantage.
- Why to apply?.
- Join Collars Hospitality to be part of a team that values excellence, innovation, and true Thai hospitality. Enjoy opportunities for growth, a supportive work environment, and the chance to contribute to creating unforgettable guest experiences.
āļāļąāļāļĐāļ°:
Social media, Excel, Multitasking
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Handle inbound and outbound calls to assist customers with inquiries, complaints, and requests.
- Manage and resolve customer complaints and urgent issues through various channels such as telephone and social media.
- Provide accurate and timely information regarding the shopping mall, including stores, facilities, services, and events.
- Create work orders and record customer details into the system.
- Follow up on complaints, maintenance issues, and service requests until resolution and case closure.
- Analyze recurring issues and propose preventive or immediate solutions.
- Prepare daily, weekly, and monthly reports on calls, complaints, and maintenance requests.
- Perform reception duties, including greeting visitors, verifying identification, and issuing visitor access cards for office building entry.
- Coordinate and manage the process of collecting and returning visitor cards, ensuring security protocols are followed.
- Collaborate with relevant departments to ensure smooth operations and enhance customer satisfaction.
- Minimum 3 years of experience in a call center or customer service role.
- Experience in handling complaints, inquiries, and service requests via phone, social media, or in-person channels.
- Familiarity with CRM systems or call center software is an advantage.
- Proficiency in MS Office applications (Word, Excel, Outlook).
- Strong interpersonal skills and the ability to work as part of a team.
- Willingness to work in shifts, including weekends and public holidays.
- Strong verbal communication and active listening skills.
- Service-minded with a professional and courteous approach.
- Ability to remain calm and manage challenging or emotional customer situations.
- Effective problem-solving and decision-making skills.
- Strong multitasking ability in a fast-paced environment.
- High attention to detail and accuracy in documentation.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ15,000 - āļŋ16,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļāļąāļāđāļāļĢāļĩāļĒāļĄāļ§āļąāļāļāļļāļāļīāļāđāļŦāđāļāļĢāđāļāļĄāļŠāļģāļŦāļĢāļąāļāļāļēāļĢāļāļĢāļ°āļāļāļāļāļēāļŦāļēāļĢ āđāļāđāļ āļāļēāļĢāļāļąāđāļ āļāļ§āļ āļāļĨāļāļ āļŦāļąāđāļ āđāļĨāļ°āđāļāļĢāļĩāļĒāļĄāļŠāđāļ§āļāļāļŠāļĄāļāđāļēāļāđ āļāļēāļĄāđāļĄāļāļđ.
- āļāļĢāļ§āļāļŠāļāļāļāļļāļāļ āļēāļāļāļāļāļ§āļąāļāļāļļāļāļīāļāļāļĩāđāđāļāđāļĢāļąāļ āđāļĨāļ°āļāļąāļāđāļĢāļĩāļĒāļāļāļēāļĄāļŦāļĨāļąāļ āđāļāļ·āđāļāļĢāļąāļāļĐāļēāļāļ§āļēāļĄāļŠāļ.
- āļāļĢāļ°āļāļāļāļāļēāļŦāļēāļĢāđāļŦāđāļāļĢāđāļāļĄāđāļŠāļīāļĢāđāļāļāļēāļĄāļāļāđāļāļāļĢāđāļāļāļāļāļēāļāļāļĢāļąāļ§āļĢāđāļāļ.
- āļāļ§āļāļāļļāļĄāļāļļāļāļŦāļ āļđāļĄāļīāļāļāļāđāļāļēāđāļĨāļ°āļāļēāļŦāļēāļĢāđāļŦāđāļŠāļļāļāļāļāļāļĩ āļāļĨāļāļāļ āļąāļĒāļāđāļāļāļēāļĢāļāļĢāļīāđāļ āļ āđāļĨāļ°āđāļāđāļāđāļāļāļēāļĄāļĄāļēāļāļĢāļāļēāļāļāļāļāļĢāđāļēāļ.
- āđāļāļĢāļĩāļĒāļĄāļāļēāļŦāļēāļĢāļāļēāļāļŦāļĨāļąāļ.
- āļāļđāđāļĨāļĢāļąāļāļĐāļēāļāļ§āļēāļĄāļŠāļ°āļāļēāļāļāļāļāļāļ·āđāļāļāļĩāđāļāļĢāļąāļ§ āļāļļāļāļāļĢāļāđ āđāļĨāļ°āđāļāļĢāļ·āđāļāļāļĄāļ·āļāđāļāļĢāļ·āđāļāļāđāļāđāđāļŦāđāļāļđāļāļŠāļļāļāļāļāļēāļĄāļąāļĒāļāļĒāļđāđāđāļŠāļĄāļ.
- āļāļĢāļ§āļāļŠāļāļāđāļĨāļ°āļāļ§āļāļāļļāļĄāļāļļāļāļ āļēāļāļāļāļāļāļēāļŦāļēāļĢāļāđāļāļāļāļģāļŠāđāļāđāļāļĒāļąāļāļĨāļđāļāļāđāļē.
- āļāļąāļāļāļēāļĢāļŠāļāđāļāļāļ§āļąāļāļāļļāļāļīāļāļ āļēāļĒāđāļāļāļĢāļąāļ§ āđāļĨāļ°āđāļāđāļāđāļāļ·āļāļāđāļĄāļ·āđāļāļĄāļĩāļāļĢāļīāļĄāļēāļāđāļĄāđāđāļāļĩāļĒāļāļāļ.
- āļāļąāļāļĨāļģāļāļąāļāļāļēāļĢāļāļģāļāļāđāļāļāļĢāđāđāļāļ·āđāļāđāļŦāđāļŠāļēāļĄāļēāļĢāļāļŠāđāļāļāļēāļŦāļēāļĢāđāļāđāļāļĢāļāđāļ§āļĨāļē.
- āļāļģāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļāļāļąāļāļāļēāļāļāļĢāļąāļ§āļāļ·āđāļāđ āđāļāļāļēāļĢāđāļāļĢāļĩāļĒāļĄāļ§āļąāļāļāļļāļāļīāļāđāļĨāļ°āļāļąāļāļāļēāļŦāļēāļĢāđāļŦāđāļāļĢāđāļāļĄāđāļŠāļīāļĢāđāļ.
- āļāļģāļāļ§āļēāļĄāļŠāļ°āļāļēāļāļ āļēāļāļāļ°āļāļĩāđāđāļāđāđāļāļĢāļ°āļŦāļ§āđāļēāļāļāļēāļĢāļāļģāļāļēāļ.
- āļāļģāļāļ§āļēāļĄāļŠāļ°āļāļēāļāļāļ·āđāļāļāļĩāđāļāļĢāļąāļ§āļŦāļĨāļąāļāļāļēāļāđāļŠāļĢāđāļāļŠāļīāđāļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļ..
- āđāļāļĻāļāļēāļĒ/āļŦāļāļīāļ āļāļēāļĒāļļāđāļĄāđāđāļāļīāļ 20-40 āļāļĩ āļāļāđāļāļĒ.
- āļāļēāļĢāļĻāļķāļāļĐāļēāđāļĄāđāļāđāļģāļāļ§āđāļēāļĄāļąāļāļĒāļĄāļĻāļķāļāļĐāļēāļāļāļāļāđāļ.
- āļĒāļīāļāļāļĩāļĢāļąāļāļāļąāļāļĻāļķāļāļĐāļēāļāļāđāļŦāļĄāđ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļļāļĢāļāļīāļāļĢāđāļēāļāļāļēāļŦāļēāļĢ.
- āļāļĒāļąāļ āļāļ·āđāļāļŠāļąāļāļĒāđ āļāļāļāļ āļŠāļ°āļāļēāļ.
- āļĄāļĩāļāļ§āļēāļĄāļĄāļļāđāļāļĄāļąāđāļāđāļĨāļ°āļāļļāđāļĄāđāļāđāļāļāļēāļĢāđāļŦāđāļāļĢāļīāļāļēāļĢāļĢāļ°āđāļāļĩāļĒāļāļāļēāļĢāđāļāđāļāļāļēāļĒ.
- āđāļĄāđāļĄāļĩāļĢāļāļĒāļŠāļąāļāļāļāļāļĢāđāļĄāļāđāļē āđāļĄāđāļāļģāļŠāļĩāļāļĄ.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļāļēāļĄāđāļ§āļĨāļēāļāļĩāđāļāļĢāļīāļĐāļąāļāļāļģāļŦāļāļ.
- 1
āļĒāļāļāļāļīāļĒāļĄ
āļĨāļāļāļāļģ 5 āļŠāļīāđāļāļāļĩāđāļŦāļĨāļąāļāđāļĨāļīāļāļāļēāļ āļāļĩāļ§āļīāļāļāļļāļāļāļ°āđāļāļĨāļĩāđāļĒāļāđāļāļāļĨāļāļāļāļēāļĨ
āļāļģāđāļāļ°āļāļģāļāđāļēāļāļāļēāļāļĩāļāļāļĢāļīāļĐāļąāļ 7 āđāļāļāļāļĩāđāļāļļāļāđāļĄāđāļāļ§āļĢāļāļģāļāļēāļāļāđāļ§āļĒ
āļāļģāđāļāļ°āļāļģāļāļēāļĢāļŦāļēāļāļēāļāđāļāļīāļāđāļāļĨāļŠāļļāļāļĒāļāļ 50 āļāļĢāļīāļĐāļąāļāļāļĩāđāļāļāļĢāļļāđāļāđāļŦāļĄāđāļāļĒāļēāļāļĢāđāļ§āļĄāļāļēāļāļāđāļ§āļĒāļĄāļēāļāļāļĩāđāļŠāļļāļ 2025
āļāđāļēāļ§āļŠāļēāļĢāđāļŦāļĄāđāđ
