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ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
- Good interpersonal skill and service mind (Consider from the good personality first).
- Able to work in shift time.
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Good communication skill in English.
ทักษะ:
Social media
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
- Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
- Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
- Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
- Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
- System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
- Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
- Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
- Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.
ทักษะ:
Good Communication Skills, Japanese, Korean
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
- Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
- Good interpersonal skill and service mind (Consider from the good personality first).
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Able to work in shift time.
ทักษะ:
Automation, M&A, Statistics
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Strong People Skills- Responsible for dimensioning, recruitment, development, training, and maintaining inventory of team capabilities to support and deliver Automation Services delivery.
- Automation Portfolio Update and Communication- A key function of MA E2E Portfolio Head is to supply a steady stream of information on the capabilities of the automation portfolio such that CU Automation Head can access it and independently drive adoption within their customer unit.
- CU Roadmap Alignment- The E2E Portfolio Head shall align & communicate a roadmap for the based on committed deliverables by BA SPMs for the following quarter and candidate enhancements for the subsequent quarters.
- Requirements Handling- The CU Automation Head will be the interface to all CU-level Service Lines and customers to receive, clarify and prioritize all requirements. MA E2E Portfolio Head will further review, prioritize and consider those requirements for inclusion in roadmaps or as customizations. MA E2E Portfolio Head is both accountable and responsible to consolidate requirements received from CU Automation Head and to follow up with BA SPMs in the MA BA governance forums.
- ID portfolio deployment support- MA E2E Portfolio Head will engage with MA CPMs and Deployment team to provide full support on providing timely update on road map and help to clear requirements blocker by have constant engagement with BA SPMs.
- Full Potential and Saving & Reporting- The MA E2E Portfolio Head will work with CU Automation Head to finalize the full potential saving for each value stream and report on Monthly basis so that Automation Head can access it and independently drive adoption within their CU.
- You will bring:A bachelor s or higher degree in Computer Science, Mathematics, or related disciplines.
- Minimum 20 Years of experience in the Telecom deployment & operations space.
- Domain experience in radio network rollout.
- Knowledge of automation tools, statistics, optimization & related fields.
- Knowledge of best practices to improve products, processes, and services.
- Experience in complex problem resolution by means of sophisticated analytics & new ways!.
- Implement Performance Management for the correct understanding and adherence to processes, methods, and tools.
- Proven People management experience.
- Experience in driving strategy work.
- Understanding of changing trends in Telco technology.
- Core Competencies:Persuading & Influencing.
- Strong People Management.
- Presenting & Communicating Information.
- Creative & Innovative.
- Learning & researching.
- Relating & Networking.
- Deciding & Initiating Action.
- Adhering to Principles & Values.
- Commercial thinking.
- Why join Ericsson?.
- At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
- What happens once you apply?.
- Click Here to find all you need to know about what our typical hiring process looks like.
- Encouraging a diverse an inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
- Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us.
- We are proud to announce Ericsson India is ranked 19th among Top 50 companies in the country and is once again officially Great Place to Work Certified in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
- Primary country and city: India (IN) || Gurgaon.
- Job details: Service Delivery Line Manager.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), Service-Minded, Document administrative, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿20,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
- มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
- เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
- ปฎิบัติตามขั้นตอนการทำงาน และสามารถปิดยอดการขายได้.
- ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
- แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
- ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
- เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
- ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
- ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
- ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
- จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
- ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
- ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
- บันทึก และจัดทำเอกสารรายงาน.
- จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
- จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
- จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
- แจ้งเตือนวันหมดอายุของรหัส PIN.
- พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
- มีใจรักงานบริการ.
- มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
- สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
- สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
- สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
- จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
- หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ไม่ระบุประสบการณ์ขั้นต่ำ.
- สายงาน
- บริการลูกค้า.
- ประเภทงาน
- งานประจำ.
- เงินเดือน
- สามารถต่อรองได้.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), Service-Minded, Document administrative, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿20,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
- มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
- เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
- ปฎิบัติตามขั้นตอนการทำงาน และสามารถปิดยอดการขายได้.
- ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
- แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
- ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
- เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
- ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
- ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
- ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
- จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
- ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
- ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
- บันทึก และจัดทำเอกสารรายงาน.
- จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
- จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
- จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
- แจ้งเตือนวันหมดอายุของรหัส PIN.
- พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
- มีใจรักงานบริการ.
- มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
- สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
- สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
- สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
- จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
- หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Single License, Service-Minded, Good Communication Skills, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
- Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
- Support the project implementation and perform any extra job assigned.
- Work or follow up the case with other departments for any service required.
- Bachelor degree in any related field.
- At least 5 year of experiences as call center or customer service-related field.
- Possesses Single License is a must in role Unit Linked.
- Excellence Communication in Thai and English.
- Excellence Service mind, customer service and positive thiniking.
- Able to work in shift / flexible time.
ทักษะ:
Service-Minded, Customer Relationship Management (CRM), Good Communication Skills, Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿45,000 - ฿65,000, สามารถต่อรองได้
- Make a high volume of outbound calls to both new and existing clients, with the goal of pre-qualifying potential buyers for real estate developer projects.
- Engage with customers via phone, email, and other contact methods to initiate conversations, answer inquiries, and build rapport.
- Provide excellent customer service by understanding buyer needs and presenting relevant property options that may align with their interests.
- Screen and qualify both inbound and outbound leads, ensuring they meet project criteria before forwarding them to the sales team.
- Accurately record customer interactions, lead qualifications, and follow-up notes in the CRM system to maintain an organized pipeline.
- Re-engage lost buyers by reigniting their interest in available developments and bringing them back into the flow.
- Distribute qualified leads to the most appropriate agents based on the buyer's needs, ensuring a smooth handoff for further engagement.
- Stay updated on current real estate projects and marketing strategies to provide accurate information during client interactions.
- Relationship Building: Build and maintain strong relationships with buyers, ensuring they feel supported and valued throughout their experience with us.
- Contribute to the overall success of the sales team by facilitating a consistent flow of high-quality leads.
- Bachelor's degree in Business or marketing or other related fields.
- Experience in customer service or a similar feedback-oriented role.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- A proactive approach to problem-solving and issue resolution.
- Ability to work collaboratively in a team environment.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Sales, Document administrative, Microsoft Office, English, Mandarin
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Plan the work of the sales team to achieve the company's policies and goals.
- Monitor and evaluate the performance of the sales team.
- Control, supervise and support the work of the team to proceed appropriately and in accordance with the company's goals.
- Summarize the performance of the sales team and report the performance results according to the appropriate schedule.
- Coordinate with various departments to ensure the most efficient work.
- Help find additional assets to sell to support the team's sales.
- Continuously follow up on market information and movements.
- Support sales documentation work.
- Bachelor's degree in Marketing, Business Administration or related fields.
- At least 2-3 years of experience in real estate sales.
- Good communication skills.
- Basic knowledge of real estate business.
- Able to work under pressure.
- Able to speak, read, and write English and Chinese (Mandarin) well.
- Able to use basic computer programs well.
- Good interpersonal skills.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Reporting to Head of Business Intelligence & Strategy Planning for Customer Care, your job is to be the expert in using data to measure and analyze business performance.
- Maintain & refine existing day to day operations-related automated reports.
- Provide visibility in daily operations and critical support during campaigns.
- Develop clear, timely and accurate periodic reports that drive continuous improvement in process and productivity using automation / self-serve dashboards where applicable.
- Aggregating data from various sources and draw out insightful data for the next course of action.
- Work with the internal team to address the pain point faced by buyers and sellers.
- Perform analysis to drill down into certain business challenges, providing conclusions and advice based on insights.
- 3-5 years Experience in analytics, project management, strategy and/or tech consulting, or other related fields. Experience in E-commerce and/or Customer Service is a plus.
- Sharp critical thinking, strong analytical and numerical skills. Good communication skills.
- Eager to work in a fast-paced and ambiguous environment.
- Solid knowlegde of SQL and other programming language. Hands-on experience in data extraction, cleaning, preparation, and dashboard development.
- Highly energetic and self-motivated. Willingness to learn attitude with ability to work under pressure.
- Bachelor s or Master's degree in relevant field of study.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Reporting to the Head of Department, leading and inspiring a team of up to 400 staff with responsibilities including Safety, Quality, Customer Service, Costs and Continuous Improvement.
- The incumbent will be responsible for providing a high level of customer service to over 130 stores in a fast moving environment, controlling a budget of significant value, together with leading change initiatives to further improve performance in all key result areas.
- MAJOR ACCOUNTABILITIES.
- 1 To develop, manage and coach a team of section managers and supervisors, supporting them to inspire their teams to deliver above target results in the areas of Safety, Quality, Customer Service, Costs, People Engagement and Continuous Improvement
- 2 Lead a team of up to 400 staff, with accountability for the whole order fulfillment cycle from Goods Receipt/Inbound, Put-away, Picking, Packing to Dispatch
- 3 Coach and engage the team to ensure they perform to an acceptable standard, and operate in accordance with site quality, GDP, hygiene and housekeeping standards and health & safety requirements
- 4 Fully buy in and follow all the principles of the All Star Program, leading by example to ensure the team is fully engaged with the system, and the culture is ingrained into the organization
- 5 Lead Continuous Improvement activities, working closely with the various site functional teams, including the All Star team to continuously improve performance in all areas
- 6 Promote and ensure a consistent, fair and robust approach to the implementation of people policies and procedures
- 7 When the direct manager is on leave or away from the work place, effectively take over the responsibilities of the direct manager
- 8 Be obsessed with standards so the people and facility fit the Makro Brand
- 9 Ensure the continued professional development of your area of responsibility investigation team, to include the identification of suitable individuals in longer-term succession planning.
- Educational Qualifications.
- Bachelor s Degree in Supply Chain, Production, Manufacturing, Engineering, Warehouse and Logistics or a related discipline.
- Experience.
- Minimum 10 years of experience within a DC or warehouse, with 5 years at a management level, having a track record of driving sustainable improvements in all key result areas
- Leading a team greater than 100 staff within a fast moving, high volume and complex environment with a strong customer service and cost improvement bias.
- Capabilities and Competencies.
- Excellent leadership skills and a hands on inspirational management style, results-driven, communicative, highly numerate and financially astute
- A passion for continuous improvement and a high level of customer orientation and understanding
- Proven analytical, problem solving and project management skills
- Good Command of English and PC Literate
- Able to work flexible hours with an open minded and positive attitude
- Enjoy working as part of a committed, flexible team, and taking pride in everything you do.
ประสบการณ์:
10 ปีขึ้นไป
ทักษะ:
Social media, Research, Excel, Laos, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for providing Resourcing leadership in Celestica Thailand site and Laos, who has more than 5000 employees.
- Develops the overall resourcing strategy for the sites/countries from both a recruitment and internal staffing perspective and may provide leadership to several junior resourcing staff.
- Works closely with the regional HR head to plan and build a regional recruitment strategy in support of business objectives.
- Manages Talent Acquisition team, acts as the functional expert and consultant to both HR and line management on all resourcing initiatives which impact on Celestica's ability to attract and retain high calibre employees.
- Acts as a role model in supporting the Global Resourcing Policy and Guiding Principles which help the company achieve its business goals.
- Ensures that resourcing trackers, monthly resourcing metrics are implemented and that reports are rolled up to the appropriate regional level for global consolidation.
- Knowledge/Skills/Competencies.
- Proven experience as talent acquisition manager;.
- Understanding of all selection methods and techniques.
- Proficient in the use of social media and job boards; Open minded in learning and deploying new tools in talent acquisition.
- Comprehensive understanding of legislation impacting the practice of human resources management. This may include Labour Relations.
- Comprehensive understanding of company HR policies and practices, particularly the Celestica global and regional staffing policies.
- Ability to consult with a wide variety of internal customers to provide end-to-end resourcing solutions, personally or through a high performing team.
- Demonstrated ability as a functional expert in resourcing strategy development, candidate sourcing, assessment and selection.
- Proven ability to lead and motivate a diverse team of staffing specialists on a variety of staffing initiatives.
- Comprehensive experience in vendor management for such services as search, contingency agencies, temporary agencies, and recruitment advertising.
- Ability to effectively represent Celestica externally to suppliers, companies, research and information sharing forums, task forces etc. on recruitment related issues.
- Ability to manage sensitive employee information in a confidential manner.
- Knowledge of relevant computer applications such as Powerpoint. Access, Excel, Microsoft Office, and Applicant Tracking sofftware.
- Advanced proficiency in all of the Interpersonal Competencies and the Leadership Core Competencies of Celestica's Competency Framework.
- Fluent in Thai, English, Excellent in communication skills.
- Typical Experience.
- Seven to ten years of relevant experience.
- Typical Education.
- Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
- Educational requirements may vary by geography.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
SAP, Problem Solving, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide executive consultation to customers and prospects to build solutions to achieve business goals and create value through a holistic model.
- Articulate strategic priorities and qualified addressable market opportunities.
- Leads the development and adoption of scalable governance models to achieve targeted revenue, margin, and market share goals.
- Leverages strategic partnerships with key decision-makers internally and in partner and customer organizations.
- Represent SAP externally on value management vision and strategic subject matters. Viewed as an emerging thought leader in their core area of specialization.
- Partner with field sales teams to identify revenue opportunities, manage the development of account strategies and plans to maximize customer lifetime value.
- Lead and develop the creation of customer-centric executive positioning/point of views to excite customer to collaborate with SAP.
- Collaborate with Virtual Account Team to deliver executive pitch reflecting value proposition for industry and knowledge of SAP portfolio Customer Engagement to Deliver Revenue for LOB or Industry/Industries.
- Guide Sales and Virtual Account Team strategy to focus on Vision to Value creation during customer journey.
- Act as a trusted strategic advisor to nurture customer executive relationships.
- Lead and orchestrate structured engagements and navigate a matrix organization.
- Position and lead SAP s engagements to build the case-for-change enabled by SAP solutions.
- Use techniques such as design thinking, interviews and process benchmarking to explore new business models and discover value opportunities.
- Identify, calculate and validate the value potential and ROI of SAP-enabled transformation.
- Embed experience thinking into all collaborative customer discussions.
- Engage with sponsors to continually make the case for change.
- Work with account team to ensure compelling industry and value messages are delivered in deliverables such as RFP Responses, Value Propositions, Points-of-View (PoV), Product Demos.
- Deliver presentations to small and large audiences and dealing elegantly with objections.
- Coach delivery teams from SAP and Partners to validate business case and secure value delivery to customer based on the understanding of implementation dynamics.
- Collaborate with other teams to monitor and guide the progress selected customers are making in their SAP enabled transformations Insight / Practice Development for LOB or Industry/Industries.
- Lead the buildout and/or curation of value proposition content aligned with end to end processes (i.e. Lead to Cash, Record to Report) and key personas (Customer Experience for Sales, Service, Marketing, Human Resources, Intelligent Spend Management, CFO, CHRO, Head of Supply Chain, CIO) across the Intelligent Enterprise. Value proposition content includes PoV templates, business case templates, value models.
- Engage in practice development projects showcasing industry expertise based on customer engagements and/or other field experience.
- Share insights/thought leadership across all relevant channels including social channels.
- Nurture and deliver customer reference stories that showcase actual proof points/value creation.
- Mentor junior team members.
- Participate in enablement programs, community of practices, and/or Hubs to share knowledge.
- Experience & Language Requirements.
- 8+ years of professional experience in Sales / Consulting / Industry / Functional experience.
- Min 3 years of strategy/management consulting experience with leading international firm or 3+ years of value advisory experience in B2B technology space across IaaS, PaaS or SaaS.
- Strong analytical and problem solving skills (e.g. first-principles based thinking, ability to deal with ambiguity) to build customer specific digital transformation value narratives.
- Strong business acumen with ability to link industry specific trends, customer objectives and the promise of technology into a compelling case for change.
- Advanced knowledge of value selling methodology and toolkits, e.g. executive interview techniques, design and facilitation of executive workshops, driving business and IT alignment, stakeholder validation, customer analysis and research, financial modelling for business case creation (e.g. cashflow estimation, NPV, ROI analysis).
- Strong customer facing skills and ability to navigate diverse stakeholder perspectives and expectations.
- Experience in diverse technology landscape and process/technology integration topics.
- Good understanding of emerging and growing technology trends (e.g. Cloud, AI).
- Understanding of core business processes in the context of ERP solutions. Strong understanding of Finance processes or SAP Finance capabilities will be considered an advantage.
- Understanding of SAP Industry/LoB and/or product offerings.
- Understanding of ERP implementations and post-implementation value management.
- Experience with large account management, account engagement design, and engagement orchestration.
- Experience building and retaining strong customer relationships.
- Fluency in English, any other language an asset. Fluency in the language of local markets desirable.
- Education.
- Bachelor's degree (or equivalent) required, MBA or equivalent degree required from an accredited university.
- Thailand, Indonesia, Malaysia (any).
- Global Mobility.
- T&C applied.
- Bring out your best.
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
- SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
- Successful candidates might be required to undergo a background verification with an external vendor.
- Requisition ID: 404263 | Work Area: Sales | Expected Travel: 0 - 40% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Asia-Pacific.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Sales, Negotiation, Electrical Engineering, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿25,000 - ฿35,000, สามารถต่อรองได้
- Sell electrical our products or services to business.
- Searching for new clients who could benefit from our products in a designated region.
- Travelling to visit potential clients.
- Managing and interpreting customer requirements.
- Establishing new, and maintaining existing, relationships with customers.
- Persuading clients that a product or service will best satisfy their needs.
- Prepare a summary report of Sales of each category to compare with the target of the monthly sale.
- Liaising with other technical engineer.
- Follow up on tender information, Industry work, Sales, address and target of Business division.
- Preparing report for head office.
- Male / Female or Any, Age between 22-35 years old.
- Bachelor's Degree or higher in Electrical / Electronic & Telecommunication or related field.
- Fresh graduates are highly welcome for this position.
- Have to experience in Sales of Electrical (Power) will be an advantage.
- Good interpersonal, communication and presentation skills.
- Good command of English Communication.
- Must have own vehicle.
ทักษะ:
Automation, Electronics, Statistics
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Strong People Skills- Responsible for dimensioning, recruitment, development, training, and.
- maintaining inventory of team capabilities to support and deliver reporting, analytics & migration
- requirements for all the MOAI customer units.Automation Driver for the CU- Drive the automation requirements of CU NRO Projects with focus.
- on use case prioritization & business case development. Drive migration CU s ways of working
- from local tools to global tools portfolio and be aligned with global strategy of standardization.Requirements Handling- The CU Automation Head will be the interface towards the respective.
- CU-level Service Line and customers to receive, clarify and prioritize all requirements and work
- with Portfolio Head to get the requirements reviewed & prioritized to consider those
- requirements for inclusion in roadmaps or as customizationsID portfolio deployment in CU- The CU Automation Head is accountable to deploy Automation.
- portfolio in their CUs based on agreed plan.CU Reporting Alignment- Shall align & engage with reporting, analytics & migration teams to the.
- current available tools & getting the data and mapping the current data with global data
- products. Align with the BA and reporting team to execute Report CreationDrive Automation Adoption- Drive adoption & usage of Intelligent deployment portfolio in CUs.
- CU Workshops-The CU Automation Head will conduct workshops to showcase benefits of.
- automations to wider deployment team within the Customer UnitFull Potential and Saving & Reporting- The CU Automation Head will drive Delivery Efficiency in.
- CU with Automation initiatives to meet Customer Unit Full Potential and Profitability Targets
- You will bring:A bachelor s or higher degree in Electronics, Computer Science, Mathematics, or related disciplines.
- Minimum 20 Years of experience in the Telecom deployment & operations space.
- Domain experience in radio network rollout is mandatory.
- Knowledge of automation tools, statistics, optimization & related fields.
- Strong Project Management Skills (Certification- PMP, Prince2 etc Preferred).
- Knowledge of best practices to improve products, processes, and services.
- Sound analytical and problem-solving abilities.
- Implement Performance Management for the correct understanding and adherence to processes,.
- methods, and tools.Proven People management experience.
- Core CompetenciesPersuading & Influencing.
- Strong People Management.
- Presenting & Communicating Information.
- Creative & Innovative.
- Learning & researching.
- Relating & Networking.
- Deciding & Initiating Action.
- Adhering to Principles & Values.
- Commercial thinking.
- Why join Ericsson?.
- At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
- What happens once you apply?.
- Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth.
- We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
- We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
- We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
- Primary country and city: Thailand (TH) || Bangkok.
- Req ID: 754896.
ทักษะ:
Social media, Enthusiastic, Fast Learner, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Achieve & maximize both individual and team target across all platforms.
- Coach & lead sales associate team to achieve sales goals.
- Conduct regular store meetings to discuss performance, product & promotion knowledge and merchandising to convey information to manage team.
- Liaise between sales and management team.
- Use MS Office & social media platforms and technology to connect with customers and encourage sales.
- Strategy & Management.
- Analyze & review business performance as well as identify opportunities and improvement are with HQ quarterly.
- Regularly meet with HQ team to proactively discuss, develop and plan sales targets and strategies.
- Teach & encourage team in O+O and omnichannel selling.
- Drive, motivate, coach & create a positive working atmosphere within team.
- Manage & evaluate teams.
- Recruit & develop talents.
- Work with Retail Manager and Head Office to build a client-centric store culture.
- Client Service & Management.
- Coordinate sales promotion activities.
- Develop & Analyze CRM plan and provide the team with direction on delivering exceptional service to customers both online and offline.
- Ensure sales teams offer a positive customer experience.
- Enhance customer experiences of both CXE & NPS.
- Are you .
- Enthusiastic and empathic with strong leadership, interpersonal and communication skills.
- Agile, comfortable to adapt and a fast learner.
- Confident and determined to initiate and express ideas.
- Passionate about beauty and cosmetics.
- Digitally savvy with computer literacy, social media and data analysis skills.
- Equipped with O+O sense.
- Experienced in retail or in a department store industry preferred.
- Communicate & written fluently both in Thai and English is a MUST.
- Able to work on weekend.
- 90% working at department store.
- You can apply to up to three jobs within a rolling 30-day window.
- You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams.
- Please visit "Your Application Space" to see the jobs you have already applied to.
- Please don t create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Drive and maximize sales performances.
- Propose and develop business plans.
- Drive the store team to exceed their KPIs.
- Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
- Be present on the sales floor, ensuring a proper approach and service to the Clients.
- Foster the Omni Channel development through the team.
- Meet the store-operating budget, controlling store expenses.
- CUSTOMERFoster a Client centric mindset by developing and maintaining solid Client relationships.
- Guarantee an excellent Client satisfaction and the highest level of Client service.
- Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.
- Foster a strong private appointment culture.
- TEAMPromote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
- Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.
- The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.
- RETAILDevelop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
- Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
- Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.
- Ensure synergy and cooperation between front and back of house.
- Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.
- EVENTSCooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.
- KNOWLEDGE AND SKILLSBusiness driven Leadership and team management Ability to motivate and persuade people Strong customer service mindset Natural ability to welcome our client Confident, enthusiastic and positive Mature and assertive Organized and detail oriented Market and product knowledge/passion Business/Retail Management degree or equivalent is a plus Interest in luxury/fashion, art and design Fluent spoken English expected. Other languages Mandarin desirable
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Product Development, Internal Audit, Finance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Main Interfaces: Underwriting and Product Development, Claims Department, Operations and Business Integration, Line of Business Team (Direct Marketing, Travel, Brokerage).
- Partner, Broker, Agent, Direct Customer.
- Major Duties and ResponsibilitiesUnderwriting Management.
- Underwrite New Business case of A&H and approve cases within assigned authority according to the underwriting standard.
- Oversee and direct submissions to Head of Underwriting for review beyond delegated underwriting authority.
- Obtain approval by Regional Management or Global Underwriting when appropriate.
- Ensure all business is underwritten within established Internal Audit Guidelines.
- Establish, implement and communicate country underwriting policies and procedures, response timetables and quality standards.
- Proactively prepare for account renewal review & sponsor campaigns with marketing staffs. Work with sales staff to identify and produce new products and/or packages to meet current or potential market needs and to generate underwriting profits. Ensure approvals from appropriate regional and regulatory authorities are obtained timely. Initiate account and product reviews with sales staff.
- Loss Control (appropriate use of the available services).
- Quality Control.
- Underwriting Plan/Monitoring Control.
- Pricing Management (using the Burning Cost Model as appropriate).
- Catastrophe Management.
- Portfolio Planning, including Account Management.
- Portfolio Pricing.
- Portfolio Monitoring and Control.
- Train, mentor and guide Underwriters to be technically proficient in underwriting and product development. Initiate and lead in reviewing underwriting proficiency and customer focus efficiency of Underwriters and Underwriting team.
- Liaise with other functional groups to ensure appropriate and timely flow of technical information into and out of the Underwriting Unit: e.g., Finance and Claims.
- Support the implementation and maintenance of new and existing products.
- Rating and Form development and approval.
- Product library updates.
- Review Regulatory Rate Filing and approval management.
- U/W Coordination with marketing.
- Reporting Relationships
- Reports to: Head of A&H Underwriting
- SkillsComfortable and effective in verbal and written communications in English.
- High level of interpersonal and negotiation skills at multiple levels.
- Experience working within a profit center environment with a mid-size to large multinational company.
- Able to team lead and provide excellent leadership to the department to drive results.
- Ability to work in a fast-paced growth environment and multi-task, also under pressure.
- Advanced excel skill and actuarial knowledge / background is plus.
- ExperienceMinimum 5 years of experience in A&H underwriting.
- Minimum 7 years of experience in insurance industry.
- QualificationsBachelor s Degree in insurance or related fields (master s degree preferred).
- Male, Female age 30-40 years old.
- Solid proficiency of underwriting and insurance industry theories and practices.
ทักษะ:
Contracts, Electrical Engineering, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Preparation of technical scope (activity lists, BOM etc.) for planned inspections for our SGT 800 customers with Long Term Program (LTP) contracts.
- Lead, co-ordinate and/or implement the technical activities to deliver preventive maintenance to our customers.
- Derive technical feedback to quotes for upselling and conduct technical risk assessment for the upsell scope. This is done in consultation with other functional teams.
- Responsible for the update of product data in IT systems after inspections.
- Maintain updated understanding on customer s gas turbine units including core engine information (operating cycle/operating hours) and history.
- Responsible for the contracts technical specifications and that Engine Life are followed and reports the project's technical results.
- Follow up and report deviations between contract and actual outcome to the contract owner.
- Define, coordinate, drive, follow up and complete technical issues within the project (raise case in SFDC).
- Be the project s technical representative as well as the link to the technical organization. Responsible for technical issues before, during and after meetings with customers, suppliers, and project teams.
- Product/Technical Support.
- Provides prompt technical response to Customer to keep our customer equipment operating safely.
- Assists and guides Customer to fault find and resolve equipment related operational technical issues.
- Liaises with global engineering teams/guide to seek further support if technical issue cannot be resolved regionally.
- Defines and assesses technical risks, if vital, in consultation with other technical functions.
- Support Siemens Energy field service engineers on site with solving, mechanical and commissioning guidance.
- Support engineering team to conduct RCA by providing technical recommendations and collecting the right information.
- Feedback from site to standard and service design/development department regarding design issues.
- Support other functions in the business unit, e.g., Sales, Logistics etc., in any technical issues related to the SGT-800 gas turbine that may arise, such as service product presentation, clarify mods & ups scope and help with customs clearance when importing spare parts.
- Business responsibility.
- Have a financial awareness in / about the project.
- Support MK&S team to identify new opportunities from technical recommendations provided to the customer.
- Capable and willing to assist the Head of Distributed Technical Support in special projects and improvement initiatives.
- To ensure that work is carried out within the framework of the cost budget and given time schedule with high standard of quality.
- Willingness to travel to customer sites (approximately 30%).
- What You Bring.
- You have commissioning or installation experience of SGT 800 turbines.
- Or have a solid technical background relevant for Gas Turbine Engineering. It can be a technical degree (Bachelor or Master of Science or equivalent experience in Control/Mechanical/Electrical Engineering), or Gas Turbine work experience.
- Good understanding of operation of gas turbine and driven compression equipment and their associated auxiliary systems; air filtration, acoustic packages, lube oils systems, fuel gas systems, seal gas system and other auxiliary systems.
- Ability to work as a great teammate and supply to the success of the team.
- Good verbal and written communications skills in English and Thai.
- Ability to initiate ideas to resolve sophisticated issues and improve work processes.
- Comfortable with working in several IT systems.
- Interest in process improvement is a benefit, as this is one of our focus-areas.
- Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
- The team you will be part of a growing regional engineering team with strong connections to colleagues working in our headquarter. We strive to support each other and build a strong technical knowledge within the team. There is always someone to discuss solutions and ideas with within the team before presenting the final scope. An internal buddy program will be set up to take care of new team members.
- Who is Siemens Energy?.
- At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 98,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment.
- Our distributed team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
- Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
- Our Commitment to Diversity.
- Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
- https://jobs.siemens-energy.com/jobs.
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