แสดงผล 1 - 3 ตำแหน่งงาน จากทั้งหมด 3 ตำแหน่งงาน
ที่มีคำว่า head of call center
เรียงตาม
กรุณาเลือก
- No elements found. Consider changing the search query.
อัพโหลดเรซูเม่ของคุณ AI ของเราจะวิเคราะห์และแนะนำตำแหน่งงานที่ดีที่สุดให้คุณ


ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Project Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Secure Power s solution business growth, profitability, Data Centre segment activities and overall project portfolio.
- Taking leadership role for presales and post sales activities in Large Data Center projects for architecture design, engineering, deployment and operation of M&E system, including the whole life cycle design, build and operation phases.
- Strong people leadership qualities in managing large team >20 staff include team leaders across different function Tendering, Solution Engineering, Project Management a ...
- Building an effective organization and developing a roadmap to ensure the right competence level at all stages of the Data Centre lifecycle that is in line with the Secure Power Business.
- Being a recognized industry expert in the Data Centre industry, and with a strong understanding of the dynamics of how the Data Centre evolution, with a strong appreciation of Data Centre design and concepts for the infrastructure layer of the Data Centre.
- Ensuring the proper running, governance and deployment of Schneider Electric GCP Customer Project Process (CPP), Safety procedure and Solution Business Risk Policy at all times.
- Responsabilities.
- Ensure strong collaboration between Cluster Application Centre teams and key stakeholders from Countries, Zones, Regions, Segments, Businesses, Global Solution, Global Strategic and Targeted Customers teams.
- Manage Tender, Engineering, Project Management team and activities to address the business and meet Key performance objectives.
- Monitor, control, drive and report the performance of Customer project business within defined geographical perimeter and technology.
- Lead the Data Centre Projects country cadence calls to define action plan to win projects according to key opportunities identified by the sales team and follow-up of the action plan.
- Leverage the GCP regional competencies and local application Centre services capability. Understand the Zone/Country set up, on the ground capability, identify potential gaps and recovery actions.
- Qualify and Prioritize Opportunity to Facilitate Resource Planning. Assess the project timeline in view of resources planning.
- Engage with large customers using solution and consultative selling method to support the Sales team during presales phase in fostering customer relationship intimacy.
- Based on deep market understanding and technology trends, anticipate business changes and their impacts on SPAC organization. Based on BUs, Segment and FOs business strategy, adapt the technical offers with possible innovation.
- Master solution business risks and opportunities in order to identify risk, coverage and mitigation plan during both tendering and project execution.
- Lead and support implementation GCP Customer Project Process changes. Ensuring ongoing proper running and governance of CPP within the cluster perimeter.
- Taking part of regional opportunity and project review.
- Structure, build, develop, train and motivate team members, optimizing resources to drive performance management.
- QualificationsBachelor s Degree in Engineering (Mechanical or Electrical),.
- Masters in Business Administration will be bonus.
- Relevant Professional qualifications (i.e. in the fields of Data Centre, Mechanical & Electrical design, Project Management etc ).
- Uptime or similar industry certification in Data Centre Application.
- 12+ years in Data Centre Segment or critical related Industry of which at least 6+ years in people management role.
- Fluent in English.
- Occasional travel within a year.
- Primary Location: TH-Bangkok.
- Schedule: Full-time Unposting Date: Ongoing
6 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Cold call / outreach to potential clients regarding the real estate.
- Follow up with other potential clients. (Acceptance rate).
- Make appointments with potential clients for viewing property.
- Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
- Develop and implement strategies for proactive client engagement and relationship building.
- Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals.
- Collect and analyze client feedback to identify trends and areas for improvement.
- Maintain accurate records of client interactions, feedback, and engagement activities.
- Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies.
- At least Bachelor s degree in any fields.
- Excellent interpersonal, communication and organizing skills.
- Very good written and spoken English and Thai, Chinese is a big plus.
- High attention to detail, well organized, with a sense of urgency and a drive to get things done.
- Previous work experience in real estate, in hospitality, or in sales is advantageous.
- Available and flexible to work in an assigned shift.
- Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
- International work environment.
- Accident and health insurance on top of standard social security.
- Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service.
- What s great about this opportunity?.
- Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
- Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
- Reinvent property rentals for millions of people across SEA with us!.
วันนี้
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage the call center team in providing the information for customer or by phone calls.
- Manage the incoming issues and coordinate with internal parties for providing responses and problem-solving including following the issues.
- Be responsible for ad-hoc issue in the call center team.
- Provide the operation improvement for best customer satisfaction..
- Graduated from Bachelor Degree in related fields.
- Good at communication in Thai and English.
- Experience in handling ad-hoc issues and problems solving.
- Experience in offline, online businesses and/or retail background would be advantages.
- Obsess proactive, service-minded and good attitude characters.
5 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ส่งแจ้งเตือนงานใหม่ล่าสุดสำหรับhead of call center
- 1