เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, Legal, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Provide professional and warm welcome to the customers.
• Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image.
• Responsible for the daily store operations.
• Keep customers informed on new products or services, changes, etc.
• Identifies and handles client enquiries and concerns.
• Executes sales plans and participates in marketing events and promotion programs.
• Communicates feedback gathered through in-store activities to store management.
• Participate in the stock transfer management, monthly stocktakes' preparation and their execution.
• Other duties as assigned.
• Requirements & Capabilities:At least 2 years of relevant experience in high-end fashion, luxury industry or in similar capacity.
• Passion in retail industry with good selling skills.
• Likes fashion and appreciates quality products.
• Fluent in English. Additional languages spoken is a plus.
• Must be a good team player, pleasant, service oriented with good communication skills.
• Basic computer skills.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Being in charge of verbal translation/interpretation at the boutique in Thai/Chinese Mandarin or vice versa, for Chinese customers, while ensuring the accuracy, context, commercial objective as well as brand image in the translated communication and interaction.
• Assist the Fashion Advisor and the related parties in the relevant areas requiring Chinese interpretation.
• Support in other related assignments.
• Qualifications Bachelor s degree in a related field.
• Language competency in both Thai and Chinese with HSK Level 3 or above, preferably some experience as Chinese translator.
• English fluency will be a plus.
• Service mind, team playing attitude with solid understanding of the Chinese cultural contexts.
• Strong interpersonal and communication skills. Interests in fashion and retail industry will be advantageous.
• Able to work full-time in shifts (including weekends) and to start in a contracted position first with possibility for contract renewal.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ประเภทงาน:

งานประจำ

• Existing Private Clients and Top Clients from Boutiques (Fashion and High Jewelry clients).
• Existing Haute Couture clients.
• High potential Private Clients and High Jewelry prospects (Top Elites, Elite who used to be Private Clients, and top TH clients in other country database).
• CLIENTS STRATEGY: Develop a personal relationship with Top Private Clients and in depth understanding of overall Private Clients and Top clients on their lifestyle, preference, and sales performance.
• Define how to engage and convey the Brand to Private Clients together with Merchandising & Marketing covering all touchpoints (Buys, Events, Gifts, Communication.).
• Work with Retail/Boutique Management to improve boutique service and Private Clients related operations (managing reservation, remote services.).
• To recruit and develop local Private Client base and programs in partnership with Global / Regional team, other CHANEL markets and by developing local partnership (landlords,.).
• To support WFJ development (Haute Horlogerie & Haute Joaillerie).
• Private Clients PROGRAM & PLANNING: Define yearly plan on private client mapping and journey (including event, activities, gifting, trips, client targeting, etc.) Event, Activities, and Trips: International events/trips: Fashion shows, HC shows, Image events, HJ events.
• Regional events/trips: Image events, HC presentation, and others.
• Local events/trips: Image events, collection event, other local CRM events..
• Identifying Local opportunities through ongoing monitoring of market activities and creating local Private Client experiences relevant to the brands values.
• Communicate and engage all stakeholders on the plan (boutique,.).
• Private Clients RELATIONSHIP BUILDING Accompany clients as Brand Ambassador for Local Private Clients events as well International Trips for Fashion, Watches and Fine Jewelry.
• Partner with Boutique and CEE in their targeting approach & in the development of their knowledge of Private Clients.
• LOCAL SUPPORT / COACHING Support boutique in the development of their Private Clients relationship through coaching (ex: Etiquette/Dinner experience), event/trip entertainment and advise on coaching individual approach (ex: Boutique gestures).
• Floor observation and feedback.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment.
• Providing expert advice and support to both staff and clients.
• Engaging in projects that challenge and expand your skills.
• What you will bring Excellent communication and interpersonal skills with the ability to build excellent relationships with all stakeholders (local, regional, global).
• An ability to interact proactively with management and staff at all levels of the organisation.
• Demonstrate and uphold company initiatives and values, including discretion and confidentiality.
• Ability to contribute towards the development and implementation of fashion marketing programs and initiatives to meet the needs of the organisation.
• Client service & High-End mindset, deep understanding of retail dynamics and environment.
• Deep knowledge & understanding of Thai luxury clients.
• Solid level of sophistication and culture on Art, Cuisine, Winery, .
• Mindful of grooming, social etiquette and at ease in mingling.
• Personal network and connections in affluent circles.
• Well-developed organisational and administrative skills, including strong attention to detail and the ability to prioritise and control own workload.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Supports the Boutique Management (Head of Boutique and Deputy Head of Boutique) in driving a client-centric culture within the boutique to champion client engagement so as to develop long lasting relationships with clients and to ensure that the Brand is perceived as the ultimate Service Destination.
• Gathers and shares the service achievements and success stories in order to celebrate, to inspire and to motivate the boutique teams to surpass the expectations of customers.
• Supports Boutique Management in sustaining Client Service Values as a mindset.
• Act as a champion for iCoco (Internal Client s Portfolio Tools) and encourage Fashion Advisor to leverage on the tools for clientele.
• As part of the Boutique team, participates in and supports day-to-day Operations as directed by Boutique Management.
• Luxury Fashion competition awareness: proactively seek out competitors information on Client Relationship or Experiences related activities, events, services and regularly reports to Boutique Management and Marketing team.
• Support Boutique Management to implement client strategy at boutique level Understands Customer Relation Management (CRM) strategy, client segmentation and objectives of marketing activities and tools, and translates them into boutique operational actions.
• Holds regular meetings with Marketing team to bridge Office and Boutique updates.
• Works closely with Marketing and Boutique teams to select customers based on Client activity / events objectives.
• Client Development Understands the clients and their behaviors in the Boutique and be able to address the issues in order to improve client s performance.
• Manage and act as a center to support team on building long term relationships with clients using a diverse range of tools and touch points like spontaneous gestures, in-boutique Client activities, exclusive services etc.
• Responsible for budget of Spontaneous gestures and Gifting management with priority base on key clients portfolio.
• Reviews at agreed intervals with Fashion Advisors on the progress of each client in Fashion Advisor s portfolio.
• Basic Customer Experience Management (CEM) Analysis Monthly tracking on Client strategy performance at the boutique and come up with key learning and solution for improvement.
• Follows-up on Key Performance Indicators to measure the effectiveness of campaign.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment both locally and internationally.
• Leading and delivering business impacts by your expert and support to both staff and clients.
• What you will bring At least 3 years experience in Customer Relation Management (CRM)/ Customer Experience Management (CEM).
• Experience in Luxury Fashion is a strong advantage.
• Proven track record of effective implementation of a client engagement strategy.
• Excellent communication in both Thai and English, able to adapt communication style to suit with different audiences.
• Deep interest in building client relationships with service-oriented mindset.
• Passion for luxury fashion, strive for excellence with constant drive for innovation and eye for details.
• Well groomed, with a pleasant and dynamic personality.
• Able to withstand retail working hours and work on weekends and public holidays.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ทักษะ:

Microsoft Office, Project Management

ประเภทงาน:

งานประจำ

• Department: Back Office & Administration.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Organize and arrange schedules, flights, hotel and transferring, travel plan ensure all commitment are met with precision.
• Arrange personal and professional matters from intimate gatherings to large functions.
• Handle sensitive information with the utmost confidentiality and professionalism.
• Manage unexpected tasks or changes in priority, demonstrating flexibility and resourcefulness.
• Accompany the executive on business trips and social events, providing companionship and conversation.
• Assist with personal tasks such as dining, shopping, and other personal needs.
• Manage and complete all assignments.
• Proven experience as a Personal Assistant, Executive Assistant, or in a similar role is preferred.
• Good communication (Thai & English TOEIC 800+).
• Proficiency in office software (e.g., Microsoft Office, Google Workspace) and familiarity with scheduling and project management tools.
• Excellent personality with interests in fashion, design, arts and etc.
• Able to travel both domestically and internationally.
• ประสบการณ์ 1 ปีขึ้นไป.
• จำนวน 1 อัตรา.

ประเภทงาน:

งานประจำ

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.
• KNOWLEDGE AND SKILLSPassion for human relations and sales Problem solving, curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Passion and knowledge of the managed product category Good communication in English. Mandarin is an advantage

ทักษะ:

English, Mandarin

ประเภทงาน:

งานประจำ

• Communicates the importance of image to the boutique team, and sets a good example.
• Swiftly spots and effectively corrects and explains to the boutique team on lapses of images to prevent future recurrences.
• Conducts or appoint senior boutique staff members to conduct daily checks to ensure that window and in-boutique displays consistently reflect the essence of the seasonal line and are in accordance with the Chanel image.
• Ensures or appoints senior boutique staff members to ensure that the boutique environment is always in optimum condition from cleanliness to maintenance of furniture, fixtures and décor including the professional image of team members.
• Manage and inspire the Boutique team Manages and inspires Fashion Advisors by being a role model, taking a close interest in his/her direct reports well-being, and actively participating in their professional development.
• Formulates performance management objectives and appraises the Fashion Advisors, with frequent informal interactions to identify individual strengths and/or weaknesses and develop action plans to build individual strengths and/or address individual needs.
• Deftly adapts management and communication styles in dealing with different boutique team members to achieve maximum results. Acts differently as mentor, coach, counselor depending on circumstances.
• Partners with Training team and Field Trainers by following up after training sessions with team members to ensure proficiency in product knowledge and sales techniques.
• Build a Client-centric Boutique team Supports the team in developing and executing a client-centric culture among the boutique team that emphasizes on client engagement and on building long lasting relationships with them.
• Sets high standards in all aspects of customer service and motivates the boutique team to achieve these standards via: Effective handling of feedback.
• Adhering to exchange and return guidelines.
• Capturing and keeping up-to-date data of each client.
• Assists in inculcating a positive mindset towards returns and exchanges. Understands in general the customer s needs and expectations, and drives the boutique team members to fulfill these needs and expectations.
• Properly manage Merchandise & Inventory Directs or appoints senior boutique team members to direct daily opening and closing inventory count to ensure no inventory losses. Discrepancies, if they arise, must be reported in a timely manner as determined by the Retail Operation Manager.
• Supervises the Back of House team to ensure that the Back of House is neat, and that stocks are managed efficiently to facilitate Front of House activities.
• Conducts or appoints senior boutique team member to conduct regular cycle count of inventories; personally, conducts the annual full inventory count.
• Adheres to Company guidelines to ensure that proper controls are instituted to prevent stock losses, pilferage, or damage. Monitor and perform spot checks to ensure that these controls are being followed.
• Effectively manage day-to-day Operations Rotates with the Supervisors on shift (including weekends and public holidays) to ensure adequate supervision of boutique team on the floor.
• Designs and reviews roster to maximize staff strength in accordance to traffic demands and trading patterns.
• Ensures all operational procedures regarding sales, transfers, stock adjustments and all policies are followed.
• Ensures daily sales and appropriate paperwork is accurately completed.
• Ensures daily and monthly sales targets are achieved for the store.
• Provides qualitative information on customer trends / demands, competitor activity and merchandise movement to Fashion Management on a regular basis.
• Attends to all day-to-day Operations issues promptly and astutely, seeking direction and guidance from the GM Fashion as needed.
• Qualifications Minimum 3-year experience in managing a team of no less than 10 members.
• Fluent in English and Thai, Mandarin a plus.
• Knowledge of Store operations management.
• Experience in Luxury Fashion is a strong advantage.
• Effectively manage day-to-day Operations.
• Leadership and Management skill.
• Passion for luxury fashion, strive for excellence and eye for details.
• Good analytical skills.
• Able to understand and synthesize business and market intelligence.
• Develop clear and challenging but achievable goals and maintain commitment to goals even in difficult situations.
• Able to withstand retail working hours and work on weekends and public holidays.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL

ประเภทงาน:

งานประจำ

• Drive and maximize sales performances.
• Propose and develop business plans.
• Drive the store team to exceed their KPIs.
• Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
• Be present on the sales floor, ensuring a proper approach and service to the Clients.
• Foster the Omni Channel development through the team.
• Meet the store-operating budget, controlling store expenses.
• CUSTOMERFoster a Client centric mindset by developing and maintaining solid Client relationships.
• Guarantee an excellent Client satisfaction and the highest level of Client service.
• Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.
• Foster a strong private appointment culture.
• TEAMPromote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
• Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.
• The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.
• RETAILDevelop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
• Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
• Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.
• Ensure synergy and cooperation between front and back of house.
• Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.
• EVENTSCooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.
• KNOWLEDGE AND SKILLSBusiness driven Leadership and team management Ability to motivate and persuade people Strong customer service mindset Natural ability to welcome our client Confident, enthusiastic and positive Mature and assertive Organized and detail oriented Market and product knowledge/passion Business/Retail Management degree or equivalent is a plus Interest in luxury/fashion, art and design Fluent spoken English expected. Other languages Mandarin desirable

ทักษะ:

Compliance, Accounting

ประเภทงาน:

งานประจำ

• Develop a deep understanding of Agoda's business, as well as existing and potential regulatory issues.
• Design and implement tax planning strategies.
• Obtain great structural efficiencies.
• Manage income tax risks globally.
• Turn the Tax area into a competitive advantage for Agoda while remaining compliant with tax laws, company policies and core values.
• Ensure that documentation and monitoring controls are in place for the organization and for the entire scope of tax.
• You will also ensure that Agoda's business model is accurately reflected in contracts. You will be accountable for developing a best-in-class tax organization and practices. You will ensure that all external international requirements are met, while relevant internal reporting and metrics are in place to enable insights into the business and support decision-making.
• Experience and knowledge.
• Well-rounded multi-disciplinary Tax experience >15 years.
• Operational in-house tax experience.
• Team management >10 people.
• International tax management experience.
• Deep understanding of international and regional tax regulations as well as compliance and filing procedures.
• Exposure to Accounting and Risks and Controls matters.
• Experience in an agile environment, handling multiple priorities simultaneously.
• Technologically literate and up-to-date on latest digital industry innovations.
• Competencies.
• Strong multi-disciplinary team leadership skills.
• Outstanding communication, direct and clear.
• Ability to explain technical tax matters to business partners.
• Ability to influence in a collaborative fashion.
• Ability to implement change initiatives effectively.
• Ability to prioritize and organize teams around priorities.
• Traits.
• Entrepreneurial and dynamic personality.
• Global mindset and outlook.
• Pragmatic, solution driven.
• Attention to details, analytical, numerical.
• Travel industry experience.
• Asia regional experience.
• E-commerce experience.
• Tax Law degree.
• Accounting Standards Knowledge.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

eCommerce

ประเภทงาน:

งานประจำ

• Ensure an exceptional welcome and customer service, fostering cross selling among the product categories.
• Analyze the department performance and define the actıons required for achıeving the busıness objectıves.
• Give commercial suggestions to SM.
• Drive the team to exceed their KPIs.
• Be constantly up-to-date on market trend and share ınsıghts wıth relevant functıons.
• Foster the ecommerce channel development.
• CUSTOMEREnsure high levels of customer satisfaction through excellent service.
• Strengthen customer loyalty by engagıng and supporting the sales team ın clientelıng actıvıties and gains new local customers to grow department sales.
• TEAMTrain and inspire the sales staff of her/his department in product knowledge, sales techniques, customer services and company procedures.
• Identify hıgh potentıal collaborators for internal development opportunities.
• Ensure effective communication and encourage information sharing and development of ad hoc morning briefing.
• RETAILGuarantee an in-depth product knowledge wıthın the department, working wıth the relevant functions to support product/ collection training needs.
• Provıde feedback and focused suggestions on department needs to the Store Manager.
• Guarantee the vısual presentatıon of his/her department.
• Ensure effectıve and effıcıent back-of-house organization for the department and is responsible for the protectıon of the company s assets as well as the staff grooming standards to be ensured.
• KNOWLEDGE AND SKILLSPassion and knowledge of the managed product category Business driven Team player with the ability to lead and influence peers Strong customer service approach Natural ability to serve our client Confident, enthusiastic and positive Problem solving Organized and detail oriented Market and product knowledge/passion Business/Retail Management degree or equivalent is a plus Interest in luxury/fashion, art and design Fluent spoken Thai and English expected

ประเภทงาน:

งานประจำ

• Business planning - target setting, performance tracking, business reviews
• Preparing for & presenting in partnership meetings with clients.
• Strategic partnership development and relationship management -top Global Fashion/Sports companies.
• Promotional Planning including campaign planning and NPD launches regionally.
• Analytical- data insights to improve and support business & retail plans
• Developing & implementing processes for regional partnerships
• Managing tech product roadmap to support new innovations and enhance UX for respective categories & group companies
• Capability development and regular close collaboration with local teams in joint business planning for respective Group companies
• Business development - identify new trends and brands to support constant growth on Lazada.
• Mid- level: Ability to work the top leaders in the industry and internally with senior leadership to drive the growth of the Strategic Accounts
• Cross-functional collaboration: Work with multiple external and internal stakeholders like brand managers, campaign teams, seller operations teams, other category teams and traffic management teams to achieve the business objectives
• Analytical Skills: Ability to digest exceptionally large amount of data along with providing insights based on data
• 6-8+ years experience in e-Commerce industry, Fashion/Sports industries - in commercial roles and / or consulting
• Knowledge about SEA Fashion/Sports Industry: Experience working with Fashion or sports Brands
• Basics of E-Commerce business: Appreciate the dynamics of online business and the challenges associated with building a business online.

ทักษะ:

Research, Purchasing, Negotiation, English

ประเภทงาน:

งานประจำ

• Work closely with the related such as Supplier, Designers to initiate the collaboration projects that align with to brand strategies.
• Research and select products from various brands that align with the store s merchandising strategy and customer preferences.
• Evaluate samples and trends to ensure the selected products meet quality and aesthetic standards.
• Update product displays regularly based on sales trends and inventory levels.
• Collaborate with management to forecast inventory needs based on sales patterns.
• Develop and manage purchasing budgets to ensure profitability and cost-effectiveness.
• Analyze sales data to identify trends and adjust merchandising strategies accordingly.
• Collaborate with marketing teams to plan promotions and advertising campaigns to drive sales.
• Prepare regular reports on sales, inventory levels, and market trends to inform decision-making.
• Establish and maintain positive relationships with suppliers and vendors to negotiate pricing, terms, and delivery schedules.
• Bachelor s degree in Business, Fashion Merchandising, Retail Management, or a related field.
• Previous experience as a merchandiser or in a related role within a retail environment, preferably with exposure to multiple brands.
• Strong analytical skills and the ability to interpret sales data and market trends.
• Excellent negotiation and communication skills to build strong supplier relationships.
• Proficient in retail management and inventory management software and Microsoft Office Suite (Excel, Word).
• Strong communication in English.