เงื่อนไขการค้นหา

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Project Management, Industrial Engineering, English

ประเภทงาน:

งานประจำ

• Bachelor's degree in a technical field, or equivalent practical experience.
• 8 years of experience in program management.
• Experience with technical teams, project management, engineering, and construction of data centers or mission facilities.
• Experience with data center equipment/environments (e.g., civil/structural, electrical switchgear, generators, chillers, security monitoring).
• Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.
• Preferred qualifications:Master's degree in Architectural, Electrical, Mechanical or Industrial Engineering, Construction Management, or related technical field.
• Certification in Construction manager, Project Management Professional (PMP), registered architect, etc.
• 10 years of experience managing multi-group/disciplinary construction projects with civil, architectural, electrical, mechanical, controls, security monitoring, fire safety, networking/fiber, server equipment, systems, and infrastructure.
• Experience in requirements gathering, resource organization, task prioritization, and scheduling and achieving objectives within set goals.
• Experience managing vendor relationships and an understanding of standard practices in the design and construction industry, and pursuit of industry leading practices.
• Knowledge of fast track design build processes.
• Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• ResponsibilitiesProvide management of data centers at multiple scales.
• Manage and coordinate the needs of multiple partner teams, while managing changes and maintaining a focus on keeping the project on schedule, budget, quality, and safety.
• Manage technical projects in a rapidly changing industry.
• Deliver data center facility from start to commissioning and understand the nuances and risks that will need to be managed.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, Service-Minded, Problem Solving, English, Thai

ประเภทงาน:

งานประจำ

• บริการตอบข้อซักถามและให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ต่าง ๆ ของทางธนาคาร.
• รับแจ้งและดำเนินการแก้ไขปัญหาเบื้องต้นของลูกค้าที่เกิดจากการใช้บริการต่างๆ ของธนาคาร พร้อมประสานงานกับหน่วยงานที่เกี่ยวข้อง.
• ติดตามพร้อมแจ้งผลการดำเนินการแก้ไขปัญหาและบริการให้ลูกค้าทราบ.
• การศึกษาระดับปริญญาตรี.
• สามารถปฏิบัติงานเป็นผลัด / กะได้ (ปฏิบัติงาน 5 วันต่อสัปดาห์ วันละ 8.30 ชั่วโมง).
• มีประสบการณ์ทำงานในธุรกิจบริการ หรือ Call Center จะได้รับการพิจารณาเป็นพิเศษ.
• ผู้สมัครชายต้องพ้นภาระทางทหารแล้ว.
• สถานที่ปฏิบัติงาน: ธนาคารกรุงเทพ สำนักงานใหญ่สีลม, ธนาคารกรุงเทพ สำนักงานพระราม 9.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Management, Leadership Skill, English, Thai

ประเภทงาน:

งานประจำ

• Responsible for team mentoring.
• Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
• Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
• Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
• Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
• Taking regular pre and post shift huddles discussing high and low pointers.
• Providing Floor support to agents and providing other assistance .
• Bachelor's degree or higher in any fields.
• Good command of English.
• Good understanding of system resources and allocation Flexible to work.
• Open to work in rotating shifts and weekends.
• Ability to work under pressure.
• Result and target oriented with team management and coaching skills.
• Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Google Cloud Platform, Amazon AWS, Microsoft Azure, English

ประเภทงาน:

งานประจำ

• Manage, monitor, and maintain critical infrastructure components such as servers, storage systems, and networks.
• Use infrastructure monitoring tools to proactively detect issues and ensure continuous service availability.
• Respond to and resolve infrastructure-related incidents in a timely manner, minimizing downtime.
• Conduct root cause analysis of recurring issues and implement solutions to prevent future incidents.
• Participate in on-call rotations and work flexible hours to ensure 24/7 support.
• Perform capacity planning to ensure infrastructure scalability and support business growth.
• Optimize system and network performance by identifying potential bottlenecks and making necessary adjustments.
• Implement and manage regular backups of key systems and data.
• Support disaster recovery processes and ensure infrastructure resilience to maintain business continuity.
• Apply security best practices to protect infrastructure from internal and external threats.
• Ensure compliance with internal policies, industry standards, and regulatory requirements.
• Develop automation tools to streamline operational processes, improve efficiency, and reduce manual effort.
• Continuously seek opportunities to enhance and optimize infrastructure operations through automation.
• Maintain accurate documentation of infrastructure configurations, procedures, and incident resolutions.
• Provide regular performance and incident reports to management and relevant stakeholders.
• Collaborate with cross-functional teams on infrastructure-related projects and new initiatives.
• Bachelor s degree in information technology, Computer Science, or related field. Fresh graduates are encouraged to apply.
• Prior internship or project experience in IT infrastructure management is a plus.
• GCP Professional level certification, AWS Certified Solutions Architect, or Azure Administrator certification is preferred, or proven experience with the ability to obtain certification later.
• Strong learning ability and willingness to take the exams post-hiring are welcome.
• Knowledge of networking, server administration, and cloud platforms (Google Cloud, AWS, Azure).
• Familiarity with virtualization tools (e.g., VMware, Hyper-V) and automation tools (e.g., Ansible, Terraform).
• Understanding of monitoring and logging systems (e.g., Nagios, Zabbix).
• Strong problem-solving skills with the ability to work under pressure.
• Team player with excellent communication skills.
• Flexibility in working shifts, on-call, and remote office locations (Operation Center or Data Center sites).
• Training and development opportunities will be provided, including support for certification exams.
• Good command in English (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Enthusiastic, Good Communication Skills, Leadership Skill

ประเภทงาน:

งานประจำ

• Build and maintain relationships with client groups to manage customer relations.
• Create customer satisfaction and leave a positive impression.
• Oversee, plan, and develop initiatives to foster community building and customer loyalty for the project.
• Plan customer engagement activities and communicate with clients through both online and offline channels.
• Plan and create campaigns with content to directly reach customers.
• Coordinate with relevant parties to organize various activities for customers, both online and offline.
• Collect and analyze customer data to understand individual behaviors and enhance satisfaction.
• Manage satisfaction levels in accordance with the defined SLA of the customer relations department.
• Monitor and address homeowner satisfaction after move-in.
• Ensure preparedness of documentation and equipment for customers in receiving transfer boxes within specified timelines.
• Manage feedback from homeowners and customers via applications and the call center.
• Create value through soft sales strategies and recommend various company projects.
• Review documentation related to the management of each project's legal entities.
• Check records of income and expenses for shared costs in each project.
• Maintain the database of homeowners for each project.
• Establish management fees for various projects and record expenses in common areas.
• Act as a central unit to coordinate and distribute maintenance requests for various projects.
• Support the handover process to the legal entity for each project.
• Perform other assigned duties.
• Bachelor s degree or higher in any field.
• Have at least 5 years of experience in customer management and administration.
• Possess English communication skills with a TOEIC score of 650.
• Have good communication skills, strong interpersonal relations, and analytical thinking abilities.
• Have a passion for service and coordination skills.
• Understand construction or system-related issues and can effectively solve problems as they arise.
• Proficient in using Microsoft Office programs.
• Highly responsible and able to work under high pressure.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Single License, Service-Minded, Good Communication Skills, Able to work as a shift, English, Thai

ประเภทงาน:

งานประจำ

• Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
• Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
• Support the project implementation and perform any extra job assigned.
• Work or follow up the case with other departments for any service required.
• Bachelor degree in any related field.
• At least 5 year of experiences as call center or customer service-related field.
• Possesses Single License is a must in role Unit Linked.
• Excellence Communication in Thai and English.
• Excellence Servicemind, customer service and positive thiniking.
• Able to work in shift / flexible time.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Responsible for planning preventive maintenance schedules for air condition & Fire protection systems.
• Responsible for coordinating and managing vendors and suppliers to preventive maintenance and payment plans.
• 2nd Level support to Data Center Operation (FOC), on site to solve Incident and Problem management.
• 2nd Level support to engineer team all site, Data Center (TT1, TT2, MTG, BNA).
• To create & update reports and documents to comply with ISO 20k, 22k, 27k, 50k & TCOS standards.
• Review PUE, cost saving energy and report.
• Measured Efficiency air system and record annual report.
• Responsible for implementation of Mechanical such as comfort air, precision air.
• Responsible for implementation of Fire suppression such as FM200, NOVEC, CO2, Fire Sprinkler, Fire Pump, Fire alarm, and Vesda.
• Working period office time 9:00 - 18:00 and able to standby on call or onsite to work on holiday.
• Bachelor degree of Engineering, Mechanical engineering or related field.
• At Least 3 years experience in maintenance air conditioning such as comfort air, precision air, chiller air cool, water cool, pump motor: implement and support for mechanics-air condition systems in buildings or Data Centers.
• At least 1 years experience in designing air conditioners such as comfort air, precision air, chiller air cool, water cool, pump motor: implement, and support for mechanics-air condition systems in building.
• Able to Air - Diagram and Psychrometric chart knowledge.
• Able to work as a team and work in and standby on call on holiday.
• Able to work overtime if required and a hotline arrives (Less than 1 hour on site from your home).
• Proficiency in English communication is beneficial.
• Work Location: TrueIDC - Bangna Site (KM26).

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

AutoCAD, Visio, English

ประเภทงาน:

งานประจำ

• Responsible for planning preventive maintenance schedules for the electrical system.
• Responsible for coordinating and managing vendors and suppliers to preventive maintenance and payment plans.
• 2nd Level support to Data Center Operation (FOC), on site to solve Incident and Problem management.
• 2nd Level support to engineer team all site, Data Center (TT1, TT2, MTG, BNA).
• To create & update reports and documents to comply with ISO 20k, 22k, 27k, 50k & TCOS standards.
• Review PUE, cost saving energy and report.
• Measured Efficiency air system and record annual report.
• Responsible for implementing Electrical such as MU, TR, MDB, GEN, UPS, RECT, BATT, ATS.
• Bachelor degree of Engineering, Electrical engineering or related field.
• More than 5 years of experience in maintenance of electrical systems such as RMU, TR, MDB, GEN, UPS, RECT, BATT, ATS: implement and support electrical systems in buildings or Data Centers.
• At least 1 years experience in designing electrical systems (such as RMU, TR, MDB, GEN, UPS, RECT, BATT, ATS). implement, and support for electrical systems in building.
• Able to use the program AutoCAD, Visio.
• Able to work as a team and work in and standby on call on holiday.
• Able to work overtime if required and a hotline arrives (Less than 1 hour on site from your home).
• Proficiency in English communication is beneficial for both reading and writing.
• Work Location: TrueIDC - Bangna Site (KM26).

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

SQL, Excel, Power BI, English

ประเภทงาน:

งานประจำ

• Responsible for preparing daily, weekly, and monthly client/internal reports & performance dashboards.
• Preparing ad-hoc reports & analyzing data for management that provide insight.
• Data extraction/upload from the client system to the CNX side.
• Partner with business & support strategic projects involving data mining & analytics.
• Optimize use of tools/technology to improve efficiency & effectiveness of the reporting group.
• Analytical skills that allow for the development of data-driven reports.
• Self-starter, ability to complete work with limited degree of supervision.
• Working Knowledge of SQL scripting, VBA Macros.
• Understanding of Call Center Operational Metrics.
• Thai national.
• Bachelor degree.
• 1-2 years of experience with detail data.
• Strong verbal & written communication in English.
• Experience on Advance Excel + Business Intelligence tools (Power BI, Tableau, Google Studio & other BI tools).
• Experience on reporting through CRM switch and tools viz. CMS (Avaya), OB Dialer, Genesys, IEX etc.
• Monthly KPI & Attendance incentives.
• Medical/Accident Insurance.
• Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.