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ทักษะ:
Diplomacy
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Passionate about delivering great work.
- Proactively engage each account to ensure that every Activate functionality and offering is being leveraged, maximizing the value of each Activate subscription.
- Work with customers to develop a plan, including metrics for success that outlines how Activate will be addressing their immediate and future needs.
- Provide continuing education for customers to maximize product usage.
- Work cohesively with Sales, Product, Support and Data to ensure fast and managed implementation and deployment.
- Constantly think of innovative ways Activate can increase renewals and drive long term customer success. A proactive approach is taken for each account where cross-selling and up-selling is made a priority.
- Distribute product expertise through delivery of training and planning workshops to clients.
- Pro-actively analyze customer product usage and provide strategic advice to the customer around how they can better engage their internal and external users.
- Liaise with customers to track additional requirements and features.
- Work with product, support and R&D to meet customers requirements.
- Work closely with data analysts to provide customers added value analytics and professional out of the system reports and insights.
- A Little About You.
- Curiosity drives your interest in what moves the market. A proven commercial leader, who can build and execute a sales strategy and plan, and be accountable for sales operations, such as forecast and pipeline management. You thrive in a fast-paced sales environment, have exceptional commercial acumen and very strong client relationship and negotiation skills. A proven people leader, who is passionate about developing and growing talent, who has a track record of building morale and high team engagement. You are a team player who has the ability to collaborate with peers and contribute to the success of NIQ Thailand.
- Qualifications A minimum of 3 years demonstrated experience working with key customer management, account management, consultancy or sales roles.
- Demonstrated experience with account planning with complex customer structures.
- Proven track record of establishing strong customer relationships across levels of an organization.
- Working in SaaS hi-tech company/ startup as a B2B customer success manager - an advantage.
- Proven track record in delivering great value to your customers.
- Excellent presentation and communication skills.
- Strong communication and interpersonal skills.
- Diplomacy, tact, and poise when working through customer issues and escalations.
- Strong organizational/time management skills and the ability to manage multiple projects simultaneously.
- Demonstrated ability to effectively work cross-functionally.
- Demonstrated ability to manage complex projects, align resources and manage to measurable business and technology outcomes.
- Strong analytical skills, proven experience with data analytics and creating insights out of complex data.
- experience in retail industry, FMCG market, and shopping behavior analytics - an advantage.
- Additional Information.
- Remote-hybrid based role, must be physically located within Thailand and candidate must be a Country/Region Resident .
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
ทักษะ:
Automation, Industry trends, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and implement a strategic transformation roadmap that aligns with the company s objectives and growth vision.
- Lead cross-functional initiatives to streamline operations, improve efficiency, and enhance customer experience.
- Drive digital transformation projects, including the adoption of new technologies, data analytics, and automation tools.
- Collaborate closely with C-level executives to identify key areas of improvement and innovation.
- Facilitate change management processes, fostering a culture of innovation and continuous improvement.
- Oversee and manage transformation project teams, ensuring timely and effective execution.
- Measure and report on the impact of transformation initiatives, adjusting strategies as needed to ensure long-term success.
- Establish partnerships with external vendors and stakeholders to leverage new technology and best practices.
- Master s degree in Business Administration, Management, or a related field (or equivalent experience).
- Minimum of 10 years of experience in strategic transformation, change management, or similar roles in a large organization with over 10 years of experience in team management.
- Proven track record in leading digital and operational transformation projects.
- Strong knowledge of industry trends, emerging technologies, and best practices in business transformation.
- Excellent leadership, communication, and interpersonal skills.
- Ability to think strategically and manage complex projects across multiple departments.
- Strong problem-solving skills with a focus on data-driven decision-making.
- Experience working with senior executives and cross-functional teams.
- Familiarity with project management tools and methodologies.
- Previous experience in a consulting firm or advisory role is highly preferred.
ทักษะ:
Compliance, Scrum, Project Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Define and communicate a comprehensive digital strategy that supports business growth, customer engagement, and operational efficiency.
- Lead the development, enhancement, and management of core digital platforms, ensuring they meet performance, scalability, and security requirements.
- Design and oversee the architecture of digital platforms, ensuring modularity, extensibility, and seamless integration with other systems.
- Stay informed about emerging digital trends, technologies, and best practices to drive innovation and continuous improvement.
- Collaborate closely with product managers, engineering teams, and stakeholders to gather requirements, prioritize initiatives, and ensure seamless integration.
- Evaluate, select, and manage external vendors and partners to enhance platform capabilities and support business needs.
- Provide guidance and direction to technical teams, ensuring successful development, implementation, and maintenance of platform solutions.
- Engage with executive leadership, business units, and external partners to communicate platform updates, progress, and future plans.
- Define and monitor key performance indicators (KPIs) to measure the success and effectiveness of digital platforms.
- Identify potential risks and challenges, develop mitigation strategies, and ensure compliance with industry standards and regulations.
- Master s or Bachelor's in Computer Science, Engineering, Business, or related field.
- At least 15 years proven experience in leading digital transformation initiatives and managing technology platforms.
- Strong understanding of digital strategy, platform architecture, and related processes.
- Excellent leadership skills with a track record of leading cross-functional teams and driving successful platform initiatives.
- Strategic mindset with the ability to translate business goals into actionable digital strategies and initiatives.
- Experience with Agile/Scrum methodologies and project management tools.
- Strong communication, negotiation, and interpersonal skills to collaborate effectively with internal teams and external stakeholders.
- Familiarity with cloud platforms, APIs, and emerging technologies is advantageous.
- Ability to manage multiple projects simultaneously and work well in a fast-paced, dynamic environment.
- Demonstrated ability to solve complex problems and make informed decisions in a rapidly changing landscape.
- Fluent in English communication.
ประสบการณ์:
6 ปีขึ้นไป
ทักษะ:
Industry trends, Java, PHP
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.
- Be the key trusted advisor and influencer in shaping customer decisions to buy and adopt Microsoft Azure solutions by winning the customers technical decision for consumption projects and usage scenarios through tailored messaging, technical discussion ...
- Collaborates with Digital Specialists, extended sales team, partners to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Elevate team capabilities and focus on working smarter and more effectively. Prioritizing time with customers and partners, leveraging tools and processes to run and grow the business and build a stronger team.
- Lead technical demonstrations of Azure solutions to explain and prove the capabilities of Microsoft Azure relative to the customers business and technical objectives. Collaborates with account teams, partners, or services to track, qualify, and expand new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales to determine the quality of the opportunity and whether to proceed.
- Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Has a deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops, Webinars, and direct engagement.
- Build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders. Collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business and maximize scale through partners; work with technical specialist/CSA to secure commitment.
- Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners, creating demand leading with industry use cases.
- Required/Minimum Qualifications: 6+ years of technology-related sales or account management experience.
- OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience.
- Additional or Preferred Qualifications: 8+ years of technology-related sales or account management experience.
- OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience.
- OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience.
- 3+ years of solution sales or consulting services sales experience.
- Subject matter expertise in any of the following is preferred: Understanding in one of the following: Systems Operations / Management - Virtualization; IP Networking; Storage; IT Security.
- IT Infrastructure knowledge.
- Software design or development - languages such as.NET, C++, Java, PHP, Perl, Python, Ruby on Rails or Pig/Hive; Migration virtual machines from private to public cloud environments.
- SQL including OSS (postgres, MySQL etc), Azure SQL.
- NoSQL Databases including OSS (Maria, Mongo etc), Cosmos DB.
- Data Governance.
- Competitive Landscape - Knowledge of cloud development platforms.
- Partners - Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
- Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
ทักษะ:
Market Research, Research, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support the Regional Customer Success lead in designing the practice area organization balancing methodological, language and technical needs.
- Support the Regional Customer Success lead in managing the P&L of the practice area including W&S and T&E budgets.
- Support hub strategy for market and product lines.
- Coordinate and drive cross-training programs in order to maximize solution and delivery excellence, expertise, and staffing flexibility.
- Set and measure a high level of delivery standards driving client satisfaction.
- Contribute to meet regional revenue targets by supporting repeat sales and timely deliverables.
- Coordinate and support with regional Sales partners on client and project revenue growth, retention, and profitability.
- Represent Customer Success at key client meetings, Top-To-Top meetings, and key engagements as relevant.
- Work with global commercial strategy team and across regions within the global SA&I customer success team to develop and implement best delivery practices.
- Target reductions in cycle time across ad hoc methods.
- Drive high level employee engagement and retention.
- Foster a culture of continuous improvement and accountability to drive organizational efficiency.
- Key stakeholder in providing input into product and toolkit roadmap, representing regional needs for the practice area.
- Support/enable industry and thought leadership efforts.
- Qualifications Proven track record in Analytics Consultancy/ Market Research leadership roles.
- Expertise in (application of) Customer Insight Solutions preferred.
- Proven leader of high performing teams.
- Bachelor's Degree required, Master s preferred, or equivalent experience.
- Knowledge in sales processes in CPG companies, customers, modern and traditional market.
- Good knowledge of NielsenIQ products, services and data preferred.
- Strong analytical skills.
- Proven sales acumen.
- Skillsets.
- Strong sense of urgency and accountability to drive client outcomes.
- Proven experience in leading a team, managing people, and developing talent.
- Able to work collaboratively with internal & external teams.
- Capable to maintain positive client relationships in complex situations & resolve client issues.
- Strong logic, deductive reasoning, problem-solving, and critical thinking skills.
- Skilled & polished communicator, including client presentations.
- Able to synthesize data & simplify findings to solve client business issues.
- Strong project management skills and ability to manage multiple priorities.
- Experience using large data sets to finding insights and make recommendations.
- High say-do ratio.
- Experience in driving organizational transformation is a plus.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
ทักษะ:
Sales, VPS, YouTube, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage highly consultative, complex sales cycles - from lead generation to closure.
- Consistently generate and develop pipeline to ensure healthy quarterly coverage.
- Create, develop, and execute strategic territory and account plans for Thailand.
- Call on senior-level executive contacts (CMO, CEO, CDO, CxOs, VPs).
- Develop a deep understanding of Taboola platform, competitive positioning, and the Thai digital advertising landscape.
- Consistently exceed quarterly and annual revenue targets.
- Drive brand awareness and lead generation via networking, associations, and industry events.
- Own customer satisfaction and retention in the Thai market.
- Manage, coach and develop a sales team and lead the team to consistently achieve and exceed revenue goals.
- What skills and qualifications do I need?.
- A self-starting closer who can create a large pipeline of business within a short period.
- A strategic thinker with strong business value selling skills.
- Comfortable presenting to all levels of an organization, both individually and as part of a larger team.
- Inherently curious and intelligent, with a hunger for success.
- A team player who is nimble and adaptable in a fast-paced environment.
- 10+ years of sales experience in the digital advertising or related industries.
- Experience selling performance marketing product, or analytics/data platforms in the enterprise space in Thailand.
- Strategic and analytical sales approach with a focus on building relationships with top-tier clients and media agencies.
- Proven track record of success in building and leading a high performing sales teams (3+ years).
- Strong analytical skills to monitor and identify trends in data and translate into actionable sales strategies.
- Excellent ability to quickly learn and apply technical details.
- Excellent professional presence and business acumen.
- Native-level Thai language skills and a deep understanding of the local market dynamics.
- Excellent command of English for seamless global collaboration.
- Why Taboola?.
- The opportunity to shape the native advertising landscape in Thailand.
- A dynamic, fast-paced environment where your ideas can become reality.
- Continuous learning opportunities to stay at the cutting edge of digital innovation.
- A competitive compensation package where performance is rewarded.
- The chance to work with some of the brightest minds in the industry.
- Learn more about on LinkedIn, Facebook, Instagram, YouTube, & the Taboola Life Blog.
- Sounds good, how do I apply?.
- Are you ready to lead the digital advertising revolution in Thailand? Join us and make your mark on the future of digital discovery.
- It's easy, submit your CV by clicking the "Apply" button below.
- Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.
ทักษะ:
Sales, Negotiation, Salesforce
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- This person will be a SE representative who establishes customer relationships and ensure the best quality of developing and delivering of tender proposal until ensure to receive order placement with skilled negotiation and communication.
- You will create the strategy to win and communicate with other parties bringing the order to SE and achieve in assigned target order.
- You will be gain exposure to customers across Asia Pacific region.
- What You BringSales Executive is fully responsible for order management under standard business by engaging all collaborators to bring the success order entries.
- Prepare proposals within SE scope and framework including but not limited to identification and interpretation of customers enquiries, internal and external clarifications, creating offers with all necessary supporting documents.
- Initiate and follow up on the Approval process for standard business wherever deemed necessary by SE business and signatures guidelines.
- Coordinate with global distributed team for order handling, technical, commercial and lead time clarification whenever required.
- Record and maintain opportunities update in CRM tools i.e. Salesforce.com and prepare report summary to discuss during monthly forecast meeting with the relevant partners or whenever required.
- Develop and handle long term relationships with assigned clients under specific area and disciplines.
- Investigate and evaluate specific business opportunities for the client related product and service portfolio. Qualifies opportunities to resolve bid strategy and solution.
- Maintain the accuracy of the entire installed fleets, incl. operating status and planned outages, and customer data with PM collaboration.
- Prepare, coordinate and conduct project & proposal negotiations in collaboration with other involved professionals, identify market price levels and apply or recommend discounts as required in accordance with our discounting policies.
- We are under Sales Central attached to Asia Pacific Region under Business Area called Gas ServicesOur Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
- Who is Siemens Energy?.
- At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment.
- Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
- Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
- Our Commitment to Diversity.
- Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
- Rewards/Benefits.
- The compensation and benefits shall follow SE policy.
- https://jobs.siemens-energy.com/jobs
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Sales, Quality Assurance, Assurance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Technical Service Background Experience.
- Post-Sales for Cybersecurity products.
- Cybersecurity-certified Engineer.
- Strong background in professional services sales and delivery with customer facing professional services sales experience.
- Has strong working knowledge of NetApp technology and solutions with Cybersecurity certificates.
- Successful in creating and maintaining customer relationships with senior and executive level customer leaders.
- Builds profitable services engagements by following defined quality assurance mechanisms to identify correctly establish scope and level of effort.
- Manages complex consulting services through engagement sales cycles.
- Proactively determines business requirements, understands critical success factors, internal capabilities, timelines, and current infrastructure to successfully position projects/programs.
- Spends 75% or more of time in post-sales positioning, scoping, sizing and crafting deals.
- Coordinates with professional services delivery teams on their accounts with regards to understanding and meeting customer needs.
- Presents proposals and consulting solutions to customers and account teams.
- Accountable for accuracy of sizing and scoping services deals.
- Accountable and responsible for the identification, qualification and forecast reporting of all professional services opportunities.
- Bachelor s Degree in Computer Engineering or Computer Science.
- At least 3 years of experience in Cybersecurity or systems integration/management.
- Post sales services experience on Cybersecurity products.
- Required at least one or two Cybersecurity Certificates.
- Extensive experience managing large billable projects for external customers.
- Excellent ability to communicate effectively, in verbal and in writing.
- Strong technical acumen, sufficient to understand the technologies and technical issues involved with the Cybersecurity product portfolio and heterogeneous customer environments.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Solid presentation skills required.
ทักษะ:
Automation, Computer Security, System Administration
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Experience in technical and consulting skills with subject matter expertise in one or more of the following specialties: incident response, systems administration, disaster recovery, business continuity, computer forensics and/or network security.
- Prior experience with IT/OT cybersecurity management systems, risk assessments, risk mitigation. Applying reference architectures and frameworks to industrial automation environment and securing industrial automation projects.
- Experience managing technical security projects either as a consultant or internal s ...
- A thorough understanding of network protocols, network devices, computer security devices, secure architecture & system administration in support of computer forensics & network security operations.
- Significant hands-on experience with hardware/software tools used in incident response, computer forensics, network security assessments, and/or application security.
- Experience with assessing and developing enterprise-wide policies and procedures for IT risk mitigation and incident response.
- Experience in Windows, Mac, and Unix operating systems.
- Concepts and Communication Demonstrated ability to work with and advise senior and executive level clients regarding strategic and tactical processes of Incident Response, staying professional and communicating clearly under pressure.
- Advanced understanding of information security governance concepts, including ability to gauge maturity level of an organisation's incident response program by against best practices as well as by applying practical knowledge of attacker methodologies, attack lifecycle, Cyber Kill Chain, etc.
- Ability to communicate technical findings & concepts to key stakeholders.
- Operational Technology Experience working with-in Operational Technology environments that have a safety-first focus.
- Demonstrate an understanding of the key differences between IT versus OT environments and be able to articulate best practices on how to secure each.
- Understanding of OT Security industry best practices and guidelines such as NIST 800-82, ISA/IEC 62443, and PERA.
- Familiarity with regional laws and regulations regarding critical infrastructure and OT Security.
- Experience with OT-focused security tooling such as Nozomi Networks, Claroty, Tenable.OT, Armis, or Dragos.
- Able to analyse common industrial network protocols (Modbus, Profinet, EtherNet/IP, etc).
- Familiarity with common ICS vendors (Honeywell, Schneider Electric, Yokogawa etc.) and their products, network architectures, and equipment.
- Preferred Technical and Professional Expertise
- Digital Forensics & Incident Response Ability to forensically analyse both Windows & Unix systems for evidence of compromise.
- Proficiency with commercial and open source forensic tools such as EnCase, X-Ways, and Sleuthkit.
- Skills and experience with cloud DFIR.
- Proficient in writing cohesive reports for a technical and non-technical audience.
- Experience hunting threat actors in large enterprise networks and cloud environments.
- Experience with using and configuring Endpoint Detection & Response (EDR) tools.
- Network Forensics Experience performing log analysis locally and via SIEM/log aggregation tool.
- Analyse and/or decipher packet captures from network protocol analysers (Wireshark, TCPdump, etc).
- Demonstrate an understanding of the behaviour, security risks and controls of common network protocols.
- Demonstrate an understanding of common applications used in Windows and Linux enterprise environment. Familiarity with Active Directory, Exchange and Office365 applications and logs.
- Remediation services Experience acting as a trusted advisor throughout the IR process.
- Advise clients on best practice whilst providing a sounding board during risk-based decisions.
- Track record of success in an incident management role using project management.
- Ability to lead teams comprised of customer staff and staff from competing service providers.
- Proactive services Examine and analyse available client internal policies, processes, and procedures to determine patterns and gaps at both a strategic and tactical levels. Recommend appropriate course of action to support maturing the client s incident response program and cyber security posture.
- A strong familiarity with various security frameworks and standards and applicable data privacy laws and regulations.
- Demonstrated experience with planning, scoping, and delivering technical and/or executive level tabletop exercises, with a focus on either tactical or strategic incident response processes. Ability to incorporate current trends and develop custom scenarios applicable to a client.
- Diverse understanding of cyber security related vulnerabilities, common attack vectors, and mitigations.
- Capable of developing strategic level incident response plans as well as tactical-focused playbooks.
- DevSecOps Low-level operating system knowledge, including automation and performing administrative tasks.
- Scripting or programming experience, preferably in a language commonly used for DFIR such as Python or PowerShell.
- Ability to work with data at scale such as using Splunk / ELK.
- Expertise working with shell programs such as grep, sed and awk to process data quickly.
- Working experience with virtualisation and cloud technology platforms like IBM Cloud, AWS, GCP, & Azure.
- OT Security One or more security certifications.
- OT IDS tool such as Nozomi Networks, Claroty, Tenable.OT, Armis, or Dragos.
- SANS GIAC or ISA99/IEC-62443 Cybersecurity.
- Experience in designing / engineering control systems.
- About Business UnitIBM Consulting is IBM s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
- Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you ll be able to learn and develop yourself and your career, you ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
- Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
- Are you ready to be an IBMer?.
- About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
- Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
- At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
- Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
- Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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