เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Accountable for meeting individual (KPIs) and team goals.
• Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
• MUST have good command of spoken and written ENGLISH language and be a Native Thai.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
• Minimum typing speed of 35 words per minute.
• English proficiency test such as TOEIC score 700 and above.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Single License, Service-Minded, Good Communication Skills, Able to work as a shift, English, Thai

ประเภทงาน:

งานประจำ

• Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
• Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
• Support the project implementation and perform any extra job assigned.
• Work or follow up the case with other departments for any service required.
• Bachelor degree in any related field.
• At least 5 year of experiences as call center or customer service-related field.
• Possesses Single License is a must in role Unit Linked.
• Excellence Communication in Thai and English.
• Excellence Servicemind, customer service and positive thiniking.
• Able to work in shift / flexible time.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Energetic, Enthusiastic, Fast Learner, Good Communication Skills, Outgoing Personality, English, Thai

ประเภทงาน:

งานประจำ

• Rent a Scooter Bangkok is Bangkok s number one motorcycle rental business, known for exceptional customer service and exceeding expectations. Our mission is to deliver the ultimate "wow" effect with every clients interaction through thoughtful touches like complimentary candies, refreshing towels, free gifts and exceptional customer service.
• With the best fleet of scooters, a prime location, and a team driven by trust, teamwork, and efficiency, we ensure every customer enjoys a seamless experience. If you r ...
• THAI NATIONALS ONLY !!!.
• www.rentascooterbangkok.com.
• www.motorcyclerentalbangkok.com.
• www.motorbikerentalsbangkok.com.
• www.rideinasia.com.
• Welcome Clients with a Big Smile: Provide a warm, friendly, and engaging welcome to all customers.
• Be Extremely Responsive & Reactive: Respond promptly to messages, emails, and inquiries, aiming to reply within one minute.
• Explain the Contract & Scooter Details: Clearly explain rental agreements, scooter specifics, and important driving tips for navigating Bangkok.
• Manage Payment & Deposits: Handle customer payments and deposits efficiently, ensuring follow-up and organization.
• Update Stock in Real-Time: Maintain accurate records of motorbike stock in our CRM system (Asana) in real-time.
• Follow Up on Payment & Rental Extensions: Ensure timely payment collection and follow up on any rental extensions.
• Manage Accounting for Scooters: Oversee scooter-related accounting and financial tasks.
• Prepare Weekly & Monthly Reports: Compile and prepare detailed reports on rentals, payments, and business performance.
• Collect Client Reviews: Request and track customer reviews after each rental to ensure satisfaction and continuous improvement.
• Stay Available for Assistance: Be available on the phone to assist clients with any issues related to the bikes during their rental period..
• Job Details:.
• Working Hours: Monday to Saturday, 9:30 AM to 6:00 PM.
• Salary: Between 20,000 and 35,000 THB per month, based on skills, experience, and mindset.
• Commission: Offered based on monthly revenue/gross margin.
• Location: 39/4 Soi Attha Kravi 1, Sukhumvit Soi 26, Central Bangkok.
• Probation Period: 3 months.
• Start Date: ASAP.
• Tools and Systems: You will use a CRM system called Asana to manage customer follow-ups and motorbike inventory. Communication with customers will primarily be handled through WhatsApp, with the corporate phone provided by us.
• Opportunities for Growth: Outstanding performance may lead to higher positions within the company, offering exciting opportunities for career advancement.
• Please send a mail directly to our Recruitment Department, with the subject Scooter Manager at the following email: [email protected] and [email protected].

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Customer Relationship Management (CRM), Service-Minded, English, Thai

ประเภทงาน:

งานประจำ

• ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
• มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
• เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
• ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
• แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
• ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
• เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
• ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
• ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
• ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
• จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
• ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
• ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
• บันทึก และจัดทำเอกสารรายงาน.
• จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
• จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
• จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
• แจ้งเตือนวันหมดอายุของรหัส PIN.
• พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
• มีใจรักงานบริการ.
• มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
• สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
• สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
• สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
• จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
• หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.

ทักษะ:

Able to work as a shift, Service-Minded, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.
• Hours of operation: working 5 days/week.
• 00 a.m.- 20.00 p.m.
• 00 a.m.- 22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Interested person may send your resume or via APPLY NOW.

ประเภทงาน:

งานประจำ

• จัดทำเอกสารที่เกี่ยวข้อง-เอกสารเงินกู้ธนาคาร
• ประสานงานผู้รับเหมาในการตรวจแก้ไขงาน Defect
• นัดหมาย ติดตามลูกค้าในช่วงโอนโดยให้สอดคล้องกับแผนงานและระยะเวลาที่กำหนดไว้อัตรา: 3 ตำแหน่งเงินเดือน: ไม่ระบุ บาทสถานที่ปฏิบัติงาน: แขวงคลองตันเหนือ เขตวัฒนา จังหวัดกรุงเทพมหานคร จังหวัด: กรุงเทพมหานครเขต: คลองเตย, วัฒนาคุณสมบัติผู้สมัครงาน: 1. เพศหญิง อายุ 24 ปีขึ้นไป, วุฒิการศึกษาปริญญาตรี ไม่จำกัดสาขา
• สามารถใช้คอมพิวเตอร์โปรแกรม MS.Office ได้ในระดับดี
• มีบุคลิกภาพดี และทักษะการสื่อสาร-มนุษย์สัมพันธ์ดี
• Major Development is a real estate development company focusing on luxury residential development. We are now looking for qualified and active candidates to join and strengthen our business in the following positions. สวัสดิการ:กองทุนสำรองเลี้ยงชีพ.
• ค่ารักษาพยาบาล.
• ประกันชีวิตและอุบัติเหตุ ค่ารักษาพยาบาลคนไข้ในและนอก.
• เงินสงเคราะห์กรณีเสียชีวิต.
• ตรวจสุขภาพประจำปี.
• วิธีการสมัครงาน:ส่ง Resume พร้อมรายละเอียดประวัติส่วนตัว และแนบรูปถ่าย สมัครผ่านทาง Email ตามที่ระบุไว้.
• ติดต่อ: Human Resources DepartmentMajor Development Public Company Limited
• 141 ซอยทองหล่อ 10 สุขุมวิท 55 แขวงคลองตันเหนือ เขตวัฒนา กรุงเทพมหานคร 10110

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

ทักษะ:

Good Communication Skills, Able to work as a shift, Service-Minded, Pleasant Personality, English

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Interested person may send your resume or via APPLY NOW.

ทักษะ:

Sales, Compliance

ประเภทงาน:

งานประจำ

• Conduct in-person and virtual training sessions for employees across multiple locations within the assigned region.
• Train employees on company policies, operational procedures, product knowledge, customer service standards, and other relevant areas.
• Develop, adapt, and customize training programs to meet regional needs.
• Ensure training materials are aligned with company goals, culture, and compliance requirements.
• Incorporate innovative methods, such as e-learning tools, workshops, and simulations, to enhance training effectiveness.
• Ensure that training programs adhere to company standards, industry regulations, and compliance requirements.
• Evaluate the effectiveness of training programs by gathering feedback, assessing participant performance, and analyzing key performance indicators (KPIs).
• Collaborate with managers to identify skill gaps and recommend additional training or improvement plans.
• Improved sales performance align with company direction.
• Improved 9 cell tier for sales team.
• Travel frequently within the region to deliver training sessions and observe on-site operations.
• Coordinate schedules and logistics for training events across multiple locations.
• Work closely with other trainers, HR, and management teams to align training efforts with business objectives.
• Prepare detailed reports on training outcomes, regional performance, and suggested improvements.
• Bachelor s degree in education, human resources, business, or a related field (preferred).
• Experience in training, coaching, or a related field (3-5 years is typical).
• Familiarity with the company s industry, products, and services is often required.
• Willingness to travel extensively within the region.
• Strong communication and presentation skills.
• Ability to engage and motivate diverse groups of learners.
• Knowledge of adult learning principles and training methodologies.
• Organizational and time-management skills for managing multiple training sessions and locations.
• Proficiency in learning management systems (LMS) and other training technologies.
• Analytical skills for assessing training effectiveness and identifying skill gaps..

ทักษะ:

English, Mandarin

ประเภทงาน:

งานประจำ

• Communicates the importance of image to the boutique team, and sets a good example.
• Swiftly spots and effectively corrects and explains to the boutique team on lapses of images to prevent future recurrences.
• Conducts or appoint senior boutique staff members to conduct daily checks to ensure that window and in-boutique displays consistently reflect the essence of the seasonal line and are in accordance with the Chanel image.
• Ensures or appoints senior boutique staff members to ensure that the boutique environment is always in optimum condition from cleanliness to maintenance of furniture, fixtures and décor including the professional image of team members.
• Manage and inspire the Boutique team Manages and inspires Fashion Advisors by being a role model, taking a close interest in his/her direct reports well-being, and actively participating in their professional development.
• Formulates performance management objectives and appraises the Fashion Advisors, with frequent informal interactions to identify individual strengths and/or weaknesses and develop action plans to build individual strengths and/or address individual needs.
• Deftly adapts management and communication styles in dealing with different boutique team members to achieve maximum results. Acts differently as mentor, coach, counselor depending on circumstances.
• Partners with Training team and Field Trainers by following up after training sessions with team members to ensure proficiency in product knowledge and sales techniques.
• Build a Client-centric Boutique team Supports the team in developing and executing a client-centric culture among the boutique team that emphasizes on client engagement and on building long lasting relationships with them.
• Sets high standards in all aspects of customer service and motivates the boutique team to achieve these standards via: Effective handling of feedback.
• Adhering to exchange and return guidelines.
• Capturing and keeping up-to-date data of each client.
• Assists in inculcating a positive mindset towards returns and exchanges. Understands in general the customer s needs and expectations, and drives the boutique team members to fulfill these needs and expectations.
• Properly manage Merchandise & Inventory Directs or appoints senior boutique team members to direct daily opening and closing inventory count to ensure no inventory losses. Discrepancies, if they arise, must be reported in a timely manner as determined by the Retail Operation Manager.
• Supervises the Back of House team to ensure that the Back of House is neat, and that stocks are managed efficiently to facilitate Front of House activities.
• Conducts or appoints senior boutique team member to conduct regular cycle count of inventories; personally, conducts the annual full inventory count.
• Adheres to Company guidelines to ensure that proper controls are instituted to prevent stock losses, pilferage, or damage. Monitor and perform spot checks to ensure that these controls are being followed.
• Effectively manage day-to-day Operations Rotates with the Supervisors on shift (including weekends and public holidays) to ensure adequate supervision of boutique team on the floor.
• Designs and reviews roster to maximize staff strength in accordance to traffic demands and trading patterns.
• Ensures all operational procedures regarding sales, transfers, stock adjustments and all policies are followed.
• Ensures daily sales and appropriate paperwork is accurately completed.
• Ensures daily and monthly sales targets are achieved for the store.
• Provides qualitative information on customer trends / demands, competitor activity and merchandise movement to Fashion Management on a regular basis.
• Attends to all day-to-day Operations issues promptly and astutely, seeking direction and guidance from the GM Fashion as needed.
• Qualifications Minimum 3-year experience in managing a team of no less than 10 members.
• Fluent in English and Thai, Mandarin a plus.
• Knowledge of Store operations management.
• Experience in Luxury Fashion is a strong advantage.
• Effectively manage day-to-day Operations.
• Leadership and Management skill.
• Passion for luxury fashion, strive for excellence and eye for details.
• Good analytical skills.
• Able to understand and synthesize business and market intelligence.
• Develop clear and challenging but achievable goals and maintain commitment to goals even in difficult situations.
• Able to withstand retail working hours and work on weekends and public holidays.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Microsoft Office, English

ประเภทงาน:

งานประจำ

• assign learning module to learner and track/monitor completion (if needed).
• upload new content to platform.
• upload historical training data to MEL.
• Troubleshoot issues as they arise onsite.
• Manage the training logistic. Responsibility including but not limited to: reserve & prepare classroom and keep them properly set up.
• send registration to learner and send post training survey.
• create, review, print, and disseminate training materials to be used in training, such as instructional notes, feedback forms, and so on.
• Training activity/data reporting Prepare reports on training activities and results with timely manner (monthly basis).
• Register training activity to MEL (starting August onward).
• Maintain training records (e.g. trainee lists, schedules, attendance sheets).
• Maintain updated curriculum database and training record with timely manner Support Trainer to develop communication pieces ie L&D newsletter/report, L&D training wrap up email, any communication pieces suggest by Trainer Ensure the compliance of all training activities with established policies and best practices Research curriculum actively and remain up-to-date on developments within Pfizer and competitors Seek and gather information from management, learners and other departments regarding the effectiveness of completed training courses and constantly seek to improve it Assist training Manager to identify best practices for training functionality and process improvement REQUIREMENTS: Skill & ExperienceProficiency in Microsoft office and adequate of databases.
• Excellent communication and presentation skills.
• Professional Proficiency in English Writing and Speaking.
• Excellent interpersonal skills which enable a training coordinator to serve as a point of contact for participants and vendors.
• Experience with learning management software would be a plus.
• The ability to work effectively and efficiently under pressure, and strong endurance skills.
• The ability to work independently, multitask, and excellent organizational skills.
• Good knowledge of learning principles and modern training techniques.
• Support people by heart and learning attitude.
• Strong Time management skills and High commitment.
• Strong understanding of business goals and standards for customer service and team management skills.
• A Bachelor s degree in management or in similar field.
• At least 2 years of proven work experience as a training administrators or coordinators or similar role either professionally or through an internship.
• LI-PFE Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Sales Training