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ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ไม่ระบุประสบการณ์ขั้นต่ำ.
- สายงาน
- บริการลูกค้า.
- ประเภทงาน
- งานประจำ.
- เงินเดือน
- สามารถต่อรองได้.
ทักษะ:
Good Communication Skills, Service-Minded, Pleasant Personality, English, Mandarin, Japanese
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
- Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
- Good interpersonal skill and service mind (Consider from the good personality first).
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Able to work in shift time.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Benefit:
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Interested person may send your resume or via APPLY NOW or address below:
ทักษะ:
Service-Minded, Good Communication Skills, Pleasant Personality, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
- Good interpersonal skill and service mind (Consider from the good personality first).
- Able to work in shift time.
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Good communication skill in English.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Benefit:
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Interested person may send your resume or via APPLY NOW or address below:
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Service-Minded, Good Communication Skills, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000+ , มีค่าคอมมิชชั่น
- Explaining and guiding customers on how to use the company dashboard and services.
- Managing incoming calls and customer service inquiries.
- Adjusting job positions posted by clients to improve performance and provide better results when required.
- Analyze the performance of previous job listings on a weekly basis and coordinate with related AEs on results.
- Calling to customers to build relationships and help them with hiring.
- Inviting Customers to continue WorkVenture services (commission on purchases received).
- Bachelor's Degree in any field.
- Service-minded attitude.
- Communicative command of English.
- Good interpersonal and communication skills.
- WorkVenture assures a flexible and relaxed working environment in our office in Thonglor. We believe that great ideas come from anywhere and we value your creativity. We believe having a diverse team makes WorkVenture a more interesting and innovative place to work, and we strive every day to make WorkVenture a welcoming place for all.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), Service-Minded, Document administrative, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿20,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
- มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
- เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
- ปฎิบัติตามขั้นตอนการทำงาน และสามารถปิดยอดการขายได้.
- ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
- แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
- ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
- เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
- ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
- ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
- ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
- จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
- ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
- ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
- บันทึก และจัดทำเอกสารรายงาน.
- จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
- จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
- จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
- แจ้งเตือนวันหมดอายุของรหัส PIN.
- พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
- มีใจรักงานบริการ.
- มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
- สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
- สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
- สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
- จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
- หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Market Research, Research, Microsoft Office, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Providing performance overview analysis and business issue analysis to Automotive and other Tech and Durable clients.
- Providing in-depth consulting services and delivering insights and analytics as well as thought leadership.
- Developing deep knowledge of NielsenIQ M.I Service (Tech & Durable Vertical) and Panel solutions and delivering value for clients.
- Working closely with the Consulting Lead and Customer Service to transform customer experience.
- Consulting clients to optimize the use of NielsenIQ Essentials.
- Developing and delivering business solutions for client performance tracking.
- Qualifications At least a Bachelor's Degree, preferably in business.
- Around 3 to 5 years of working experience, preferably within consumer or trade marketing, analytics and insights or market research.
- Knowledge of the Automotive industry but not mandatory, Tech and Durable Industries is also prefered.
- Knowledge of research techniques and methodologies would be an advantage.
- Excellent analytical skills.
- Excellent communication skills and presentation skills.
- An ability to work independently and in a team.
- Good interpersonal skills are a must.
- Fluent in spoken and written English.
- Competent in Microsoft Office (Excel, Powerpoint, Word, etc).
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Sales, Document administrative, Microsoft Office, English, Mandarin
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Plan the work of the sales team to achieve the company's policies and goals.
- Monitor and evaluate the performance of the sales team.
- Control, supervise and support the work of the team to proceed appropriately and in accordance with the company's goals.
- Summarize the performance of the sales team and report the performance results according to the appropriate schedule.
- Coordinate with various departments to ensure the most efficient work.
- Help find additional assets to sell to support the team's sales.
- Continuously follow up on market information and movements.
- Support sales documentation work.
- Bachelor's degree in Marketing, Business Administration or related fields.
- At least 2-3 years of experience in real estate sales.
- Good communication skills.
- Basic knowledge of real estate business.
- Able to work under pressure.
- Able to speak, read, and write English and Chinese (Mandarin) well.
- Able to use basic computer programs well.
- Good interpersonal skills.
ทักษะ:
Service-Minded, Customer Relationship Management (CRM), Good Communication Skills, Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿45,000 - ฿65,000, สามารถต่อรองได้
- Make a high volume of outbound calls to both new and existing clients, with the goal of pre-qualifying potential buyers for real estate developer projects.
- Engage with customers via phone, email, and other contact methods to initiate conversations, answer inquiries, and build rapport.
- Provide excellent customer service by understanding buyer needs and presenting relevant property options that may align with their interests.
- Screen and qualify both inbound and outbound leads, ensuring they meet project criteria before forwarding them to the sales team.
- Accurately record customer interactions, lead qualifications, and follow-up notes in the CRM system to maintain an organized pipeline.
- Re-engage lost buyers by reigniting their interest in available developments and bringing them back into the flow.
- Distribute qualified leads to the most appropriate agents based on the buyer's needs, ensuring a smooth handoff for further engagement.
- Stay updated on current real estate projects and marketing strategies to provide accurate information during client interactions.
- Relationship Building: Build and maintain strong relationships with buyers, ensuring they feel supported and valued throughout their experience with us.
- Contribute to the overall success of the sales team by facilitating a consistent flow of high-quality leads.
- Bachelor's degree in Business or marketing or other related fields.
- Experience in customer service or a similar feedback-oriented role.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- A proactive approach to problem-solving and issue resolution.
- Ability to work collaboratively in a team environment.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Good Communication Skills, Problem Solving, Telesales, English
ประเภทงาน:
งานประจำ
- Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
- Accept and register bookings for DHL services.
- Offer alternatives to customers and potentially turn information calls into sales leads.
- Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
- Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
- Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
- Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
- Bachelor Degree in Business Administration, Business English or related field.
- Good command of English.
- Telephone and Communication skills.
- Willing to work in shift.
- Experienced in Call Center would be an advantaged.
ทักษะ:
Microsoft Office, Excel, Statistics, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Summarize data in tables, charts, and graphs.
- Analyze and interpret sales data and consumer data + One NielsenIQ portfolio data.
- Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations.
- Review data for errors and inconsistencies.
- Use internal tools and data sources.
- Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners (CBPs') expectations.
- Interacts with client staff on routine issues.
- Independently discusses analysis design to best answer client questions with CBP/client.
- Discuss design and calculate the Quantified Business Opportunity.
- Drive time/cost-effectiveness on the project.
- Support meeting the COE objectives as a whole.
- Inspire peers and co-workers.
- QualificationsCuriosity will bring you to understand where the market is moving and to provide business solutions based on the client's needs. Your chance to deliver high-quality client services all the time is here, working together with our client business partners, while your communication skills will help you to adapt to the multi-diverse working culture.
- Bachelor s Degree from reputable Universities, min GPA 2.5.
- Fresh Graduate are welcome to apply.
- Strong business and financial acumen (including business environment and client) with excellent analytical skills.
- Understanding of growth and brand strategy.
- Strong communication skills & presentation skills, able to interpret numbers or data by storytelling techniques.
- Ability to work independently and comfortable working in a digitally enabled environment.
- Strong Organizational & interpersonal skills.
- Good client service skills and able to communicate and write effectively in English and Thai.
- Knowledge of Microsoft Office, especially PowerPoint and Excel.
- Retail data experience is a plus.
- Basic knowledge in statistics would be an added advantage.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Customer Relationship Management (CRM), Negotiation, Service-Minded, English
ประเภทงาน:
งานประจำ
- Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
- Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
- Handle and respond to all tracing enquiries confidently and knowledgeably in accordance with the global CS process, creating a Win-Win outcome for the customers and for ...
- Demonstrate professionalism and deliver best-in-class customer service to all internal and external customers.
- Liaise with other departments and Operations to address issues on service recovery.
- Highlight areas for improvement with suggested solutions to improve DHL s procedures, technology and service so as to positively enhance our customers experience with DHL.
- Assist the Tracing Supervisor (if applicable) to carry out relevant CS orientation / training programs for new or existing CS staff.
- Bachelor s Degree with 1-2 years experience in a Customer Care or Customer Contact Center in a service industry (preferable).
- Good problem solving and analytical thinking.
- Good command in written and spoken English.
- English typical skills.
- Good telephone skills.
- Good conflict resolution skills.
- Technical Skills (Telephone system, Order/Shipment Track & Trace Systems and Order Booking Systems preferable).
- Good negotiation and interpersonal skills.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Single License, Service-Minded, Good Communication Skills, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
- Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
- Support the project implementation and perform any extra job assigned.
- Work or follow up the case with other departments for any service required.
- Bachelor degree in any related field.
- At least 5 year of experiences as call center or customer service-related field.
- Possesses Single License is a must in role Unit Linked.
- Excellence Communication in Thai and English.
- Excellence Service mind, customer service and positive thiniking.
- Able to work in shift / flexible time.
ทักษะ:
Sales, Business Development, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿35,000 - ฿45,000, สามารถต่อรองได้
- Assist with the preparation of material for strategy meets / business reviews / sales conferences.
- Understand current and new/prospect client relationships, their asset allocation preferences and assist in client review presentations.
- Create and find opportunities to generate income for the agency from various agency services such as Offices open for rent.
- Provide various information about the facility that customers are interested in, such as Various services Service rates, etc.
- Create sales to meet goals.
- Prepare quotations, send customer information to relevant agencies, issue invoices to customers for collection.
- Check every part for completeness before the day of the event. and after the work is finishedBuild relationships between the organization and customers.
- Identify business opportunities, achieve sales and business targets.
- Have experiences in Sales Executive, Business Development.
- Sales skill, Business Development and negotiation.
- Good English is must.
- Working date & times: Mon - Fri at 8.30 a.m.-5.00 p.m.
- Location: Nearly MRT: Queen Sirikit National Convention Centre Station.
ทักษะ:
Business Development, Contracts, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Build, manage, and develop business across key partners, e-wallets, payment, e-commerce platforms, and others.
- Identify business needs related to cryptocurrency industry in terms of cash in/out solutions, remittance, and exchange platforms understand, and analyze their requirements, and provide input to develop the project.
- Manage the process of initiating and drafting contracts for new initiative to ensure all technical and operational aspects are covered.
- Initiate feasibility assessment to identify project potential.
- Able to make data-driven decisions and use your own judgment to take courses in your work.
- Identify gaps and weaknesses in the current Cash in/out Channels and analyze potential improvements or potential changes in contractual agreement based on the assessment of the quality of service through performance reports on a monthly basis.
- Organize data in a succinct and easy-to-understand manner: proper documentation, evaluation, and presentation.
- Develop and improve existing products/services to resonate with the market.
- Negotiate contract terms with clients and communicate with stakeholders.
- Coordinate with other teams to develop mutually beneficial proposals.
- Gather useful information from customer and competitor data.
- Monitor project teams to ensure contracts are executed as agreed.
- Participate in planning and preparing presentations/pitch decks and make and give presentations to prospective clients and internal executives.
- Identify and research potential clients and develop and maintain client relationships.
- Degree in Business, Finance, Economics, Data Science, or a related field.
- 2-7 years in business development or financial services.
- Experience managing relationships with partners, clients, or vendors including managing technology integrations and product-related partnerships, or servicing clients on financial B2B technologies.
- Commercial or client service experience in channels/e-commerce/payments.
- Experience in conducting revenue projection models and project feasibility analysis.
- Be passionate about crypto/blockchain with a great understanding of the industry, players, and current movements.
- Think strategically be able to think in terms of the long-term and the bigger picture, and see the value in potential solutions and partnerships.
- Be self-motivated and able to initiate and take ownership of leads and projects.
- Have a can-do attitude and be willing to go the extra mile for the team to successfully deliver results.
- Fluency in English (spoken and written) is required; additional language skills are also valued.
- Have strong communication, presentation, and liaison skills in both external and internal endeavors.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Salesforce, Data Analysis, Market Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Full responsibility for the report quality and timely delivery of reports to retailers.
- Keeping up to date records on contacts, correspondence and meetings with the retailers via Salesforce system.
- Ensure that all records for sending data to the retailers are up to date and accurate.
- Ensure high level of retailer servicing and establish good relationship with key contacts within your retailers.
- Ensure retailers are using GfK data and services throughout their organisation, thereby ensure that GfK data is an integral part of the retailers buying decisions.
- Organising and delivering presentations to key retailer contacts with the relevant product experts and ensuring that any queries during presentations are followed up satisfactorily.
- Identify and organise the training needs of your allocated number of retailers.
- Provide support to all areas of the business: Ops, Coding and Commercial Department.
- Responsible for the integrity of the retail deliverable for your group of retailers including a quarterly review process.
- Responsible for ensuring the accuracy of the data feed from your group of retailers including a bi-annual review.
- Should be actively improve/manage the speed of data delivery from the retailers.
- For the retailers you manage support the Coding Team in identifying unknown products on data feeds.
- Support commercial team on identifying new business opportunities.
- Support commercial team on the recruitment of new retailers.
- Qualifications University degree or equivalent experience.
- Fresh Graduate is encouraged to apply as well.
- Minimum 1 year of working experience in data analysis or market research.
- Advanced analytical skills, with an ability to interpret and present actionable insights through storytelling.
- Knowledge with Microsoft Excel, and PowerPoint.
- Strong analytical mind and excellent numerical skills.
- Excellent command of both written and spoken Thai and English.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Excel, Service-Minded, Good Communication Skills, Pleasant Personality, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To ensure that the restaurant/ bakery boutique is ready to operate at the highest standard by completing Mise en Place to the required standard.
- To maintain service standards of Blue By Alain Ducasse in personalized way.
- To actively operate restaurant / bakery boutique Mise en place, maintain the Alain Ducasse s standards.
- To excel in product knowledge, offering inspiration to customers.
- To study the product Descriptions, being able to explain the ingredients, the cooking procedure, the history and background of every product.
- Full knowledge of art ware, design and other relevant restaurant / bakery boutique information.
- To create a welcoming and positive customer experience at the bakery counter.
- To advise customers on baked goods selection and taking orders.
- Weighing, pricing, and packaging purchased items, as well as processing payments.
- Moitoring the visual appeal and the availability of baked goods on display.
- Reporting low baked goods stock to the Exective Pastry Chef / GM in a timely manner.
- To maintain a clean and tidy baked goods counter and performing other duties on request.
- Managing customer complaints and relaying them to the GM and Executive Pastry chef.
- Thai nationality.
- High school graduate or equivalent vocational training certificate.
- Previous experience in similar role 1 - 2 years in specialty coffee.
- Excellent personal presentation and Service minded.
- Excellent command of English.
- A passion for service excellence & customer satisfaction.
ทักษะ:
Financial Reporting, Automation, Finance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Actively update and enhance the company s corporate and financial model, providing support for strategic planning process.
- Support improvement of financial reporting through automation.
- Become point person for key finance applications by business functions.
- Assist with the preparation of debt covenant calculations and lender reporting requirements.
- Extracts and analyses historical financial data to forecast expected future results accurately.
- Analysis working procedures with the objective to identify and implement best practices.
- Performs cost-benefit analyses, research-based projects and small-scale feasibility studies to support the operating divisions.
- Independently develops and executes plans for small-scale projects.
- Determines and creates the required project deliverables.
- Create strong business partnerships with various levels of business function.
- Help drive close, forecast, and planning processes.
- Build thoughtful analyses to drive better investment decisions.
- Help finance partners gain key insights into spend through analyses and reporting.
- Help define and implement scalable financial processes related to monthly, quarterly and year-end close, including accruals and reporting.
- Assists leadership and senior professionals in implementation and roll outs of large-scale projects.
- Collaborates with team members and cross-functional counterparts and communicates relevant information to direct leader.
- Upholds the security and confidentiality of documents and data within area of responsibility.
- Other duties as assigned.
- Bachelor or Master s degree in Finance, Accounting, Economics or Business.
- Advanced Excel-based/ Power BI/ P&L financial modeling proficiency and strong analytical skills.
- An understanding of basic accounting and financial reporting concepts.
- Ability to thrive in a fast-paced environment, manage multiple tasks, and meet deadlines.
- Strong critical thinking and problem-solving abilities.
- Excellent customer service and communication skills.
- Comfortable presenting ideas and scenarios to senior and executive leadership.
- Highly organized with exceptional attention to detail.
- Intellectual curiosity and a positive attitude.
- Proactive, strong personality, leadership and pressure resistant.
- Excellent communication skills.
- Cross functional thinking.
ประสบการณ์:
12 ปีขึ้นไป
ทักษะ:
Research, Data Analysis, Problem Solving
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Enable omni-channel customer journey and experience design.
- Operating model based on analytics practices.
- Digital enablement and platform implementation.
- You will support Deloitte and client s business growth by:Identifying client s business requirements / overall strategy and vision, and any opportunities for efficiencies in existing process / service design.
- Undertaking extensive desktop and on-the-ground research on various aspects relevant to our current and potential clients viz. market sizing, competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc.
- Developing draft pitch proposals including storyboarding, data analysis, opportunity sizing, proposed team composition, project costing and fee estimates.
- Using tech, human-centered design thinking and innovative approaches to solve business needs.
- Participating in team problem solving efforts and offer ideas to solve client issues.
- Facilitating client workshops to complete current state assessment and providing basis for future state design and rollout planning.
- Conducting relevant research, data analysis, and create reports.
- Maintaining responsibility for quality, completion, and accuracy of work products.
- Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
- Assisting in proposal development, as requested.
- Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with Deloitte colleagues and clients.
- As a Senior Manager you will:Focus on the delivery of client work and lead a cross-service line team for major deliverables and projects. Take charge of fulfilling the responsivities and deliverables planned for project working closely with the team and client to obtain sign-off and ensure client satisfaction as a result, build trusted relationships with the client.
- You will be continually encouraged to devise innovative solutions to help our clients maximise the value of their data assets by helping them transform data into insight. You will also assume real ownership of projects and key stakeholders at executive levels as you help them execute their strategy to build an efficient analytics organisation, processes and supporting technology.
- In addition, Managers should support practice development and business management activities to help grow the Analytics & Cognitive practice as well as aligning to an industry to exploit depth of knowledge and professional experience.
- Working as a key business partner to high profile clients, you'll have the chance to develop your expertise from strategy to execution, as well as in delivery and implementation. As a Manager in the FS Data and AI, you'll be able to put your own creative ideas into practice as you take ownership of deliverables and resources on transformation projects and hone your commercial skills.
- Design and develop tailor-made solutions, strengthen presence of AI&D Practice for in the SEA market, identify revenue-generating opportunities, and get involved in proposal writing, pitch presentations, etc.
- Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Senior Managers across our Firm are expected to:Establish a strong leadership brand by inspiring others through passion, integrity, and appreciation.
- Create opportunities to drive impact by leveraging each person s strengths to build high performing teams.
- Apply deep knowledge of trends and activity to drive continuous improvement and build lasting relationships across a diverse network.
- Translate and communicate broader strategy into a convincing team vision and goals, in order to align the team and sets priorities to achieve objectives.
- Actively contribute to building the talent pipeline by championing a talent experience that attracts, develops and retains top talent and high performing teams.
- Enough about us, let's talk about youIf you are someone with:Bachelor or Masters' Degree in any relevant discipline.
- Minimum 12 years of working experience in the Consulting Industry within Financial Services clientele.
- It would be great to haveBusiness problem solving in the banking or Insurance domain, using analytical tools i.e Machine Learning libraries, LLM (Large Language Model) such as Open AI, Anthrophyic, Google Bard.
- Hands-on Experience in finding Data Science solutions, developing AI Models using ML Workbench (i.e PIVOTAL Cloudera, Ms Azure, NVDIA Omniverse).
- Good foundation in Data Management, Data Governance (AI Model, ML Ops).
- Banking domain analytics within mass market;wealth or private banking sales & customer 360 analytics.
- fraud-compliance-risk analytics.
- operational productivity & capacity analytics.
- human resource analytics or various advanced analytical frameworks for SME / commercial banking.
- transaction banking, payments, etc..
- Insurance Domain within Bancassurance, Life, General Insurance domain such as agency sales & distribution, customer acquisition & servicing analytics, claims processing, fraud, etc..
- It would be nice should you haveGood foundation in programming language i.e (at least one) R, Python, Scala.
- Certification with relevant to Cloud / Machine Learning / Artificial Intelligence.
- Regional Financial Services Experience, across SEA.
- Strong client relationship skills, including an ability to independently engage with clients.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit our short-term and long-term project assignments.
- Additionally:Lead or Manage:Opportunity Management - RFI / RFP Process, Solution Designing, Budgeting and Account Planning.
- Delivery Management - Project Management, Manage Project Team, Project P&L.
- Leadership - Mentor and coach team members, fostering their professional growth and development within the insurance consulting domain.
- Next Steps So what are you waiting for? Join the winning team now.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
- LI-VK Requisition ID: 105124In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
ทักษะ:
Excel, Service-Minded, Problem Solving, Good Communication Skills, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To ensure that the restaurant/ bakery boutique is ready to operate at the highest standard by completing Mise en Place to the required standard.
- To maintain service standards of Blue By Alain Ducasse in personalized way.
- To actively operate restaurant / bakery boutique Mise en place, maintain the Alain Ducasse s standards.
- To excel in product knowledge, offering inspiration to customers.
- To study the product Descriptions, being able to explain the ingredients, the cooking procedure, the history and background of every product.
- Full knowledge of art ware, design and other relevant restaurant / bakery boutique information.
- To create a welcoming and positive customer experience at the bakery counter.
- To advise customers on baked goods selection and taking orders.
- Weighing, pricing, and packaging purchased items, as well as processing payments.
- Moitoring the visual appeal and the availability of baked goods on display.
- Reporting low baked goods stock to the Exective Pastry Chef / GM in a timely manner.
- To maintain a clean and tidy baked goods counter and performing other duties on request.
- Managing customer complaints and relaying them to the GM and Executive Pastry chef.
- Thai nationality.
- High school graduate or equivalent vocational training certificate.
- Previous experience in similar role 1 - 2 years in specialty coffee.
- Excellent personal presentation and Service minded.
- Excellent command of English.
- A passion for service excellence & customer satisfaction.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Sales, Quality Assurance, Assurance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Technical Service Background Experience.
- Post-Sales for Cybersecurity products.
- Cybersecurity-certified Engineer.
- Strong background in professional services sales and delivery with customer facing professional services sales experience.
- Has strong working knowledge of NetApp technology and solutions with Cybersecurity certificates.
- Successful in creating and maintaining customer relationships with senior and executive level customer leaders.
- Builds profitable services engagements by following defined quality assurance mechanisms to identify correctly establish scope and level of effort.
- Manages complex consulting services through engagement sales cycles.
- Proactively determines business requirements, understands critical success factors, internal capabilities, timelines, and current infrastructure to successfully position projects/programs.
- Spends 75% or more of time in post-sales positioning, scoping, sizing and crafting deals.
- Coordinates with professional services delivery teams on their accounts with regards to understanding and meeting customer needs.
- Presents proposals and consulting solutions to customers and account teams.
- Accountable for accuracy of sizing and scoping services deals.
- Accountable and responsible for the identification, qualification and forecast reporting of all professional services opportunities.
- Bachelor s Degree in Computer Engineering or Computer Science.
- At least 3 years of experience in Cybersecurity or systems integration/management.
- Post sales services experience on Cybersecurity products.
- Required at least one or two Cybersecurity Certificates.
- Extensive experience managing large billable projects for external customers.
- Excellent ability to communicate effectively, in verbal and in writing.
- Strong technical acumen, sufficient to understand the technologies and technical issues involved with the Cybersecurity product portfolio and heterogeneous customer environments.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Solid presentation skills required.
ผู้บริหารฝ่ายบริการลูกค้า - รายละเอียดงานทั่วไปและหน้าที่
ภาพรวม:ผู้บริหารฝ่ายบริการลูกค้ามีหน้าที่รับผิดชอบในการให้บริการลูกค้าที่เป็นเลิศแก่ลูกค้า พวกเขาเป็นจุดติดต่อแรกสำหรับลูกค้าและมีหน้าที่รับผิดชอบในการแก้ไขข้อซักถาม ข้อร้องเรียน และปัญหาต่างๆ ของลูกค้า จะต้องสามารถให้ข้อมูลที่ถูกต้องและแก้ปัญหาแก่ลูกค้าได้ทันท่วงที
ความรับผิดชอบร่วมกัน:
ตอบคำถามของลูกค้า:
ตอบคำถามของลูกค้าในเวลาที่เหมาะสมและเป็นมืออาชีพ
แก้ไขข้อร้องเรียนของลูกค้า:
แก้ไขข้อร้องเรียนและปัญหาของลูกค้าในเวลาที่เหมาะสมและเป็นมืออาชีพ
ให้ข้อมูลที่ถูกต้อง:
ให้ข้อมูลที่ถูกต้องแก่ลูกค้าในเวลาที่เหมาะสม
รักษาบันทึกลูกค้า:
รักษาบันทึกลูกค้าและปรับปรุงข้อมูลลูกค้าตามความจำเป็น
ติดตามผลกับลูกค้า:
ติดตามผลกับลูกค้าเพื่อให้แน่ใจว่าพวกเขาพึงพอใจกับบริการที่มีให้
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