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ทักษะ:
Microsoft Office, Excel, Statistics, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Summarize data in tables, charts, and graphs.
- Analyze and interpret sales data and consumer data + One NielsenIQ portfolio data.
- Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations.
- Review data for errors and inconsistencies.
- Use internal tools and data sources.
- Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners (CBPs') expectations.
- Interacts with client staff on routine issues.
- Independently discusses analysis design to best answer client questions with CBP/client.
- Discuss design and calculate the Quantified Business Opportunity.
- Drive time/cost-effectiveness on the project.
- Support meeting the COE objectives as a whole.
- Inspire peers and co-workers.
- QualificationsCuriosity will bring you to understand where the market is moving and to provide business solutions based on the client's needs. Your chance to deliver high-quality client services all the time is here, working together with our client business partners, while your communication skills will help you to adapt to the multi-diverse working culture.
- Bachelor s Degree from reputable Universities, min GPA 2.5.
- Fresh Graduate are welcome to apply.
- Strong business and financial acumen (including business environment and client) with excellent analytical skills.
- Understanding of growth and brand strategy.
- Strong communication skills & presentation skills, able to interpret numbers or data by storytelling techniques.
- Ability to work independently and comfortable working in a digitally enabled environment.
- Strong Organizational & interpersonal skills.
- Good client service skills and able to communicate and write effectively in English and Thai.
- Knowledge of Microsoft Office, especially PowerPoint and Excel.
- Retail data experience is a plus.
- Basic knowledge in statistics would be an added advantage.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Service-Minded, Good Communication Skills, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000+ , มีค่าคอมมิชชั่น
- Explaining and guiding customers on how to use the company dashboard and services.
- Managing incoming calls and customer service inquiries.
- Adjusting job positions posted by clients to improve performance and provide better results when required.
- Analyze the performance of previous job listings on a weekly basis and coordinate with related AEs on results.
- Calling to customers to build relationships and help them with hiring.
- Inviting Customers to continue WorkVenture services (commission on purchases received).
- Bachelor's Degree in any field.
- Service-minded attitude.
- Communicative command of English.
- Good interpersonal and communication skills.
- WorkVenture assures a flexible and relaxed working environment in our office in Thonglor. We believe that great ideas come from anywhere and we value your creativity. We believe having a diverse team makes WorkVenture a more interesting and innovative place to work, and we strive every day to make WorkVenture a welcoming place for all.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ไม่ระบุประสบการณ์ขั้นต่ำ.
- สายงาน
- บริการลูกค้า.
- ประเภทงาน
- งานประจำ.
- เงินเดือน
- สามารถต่อรองได้.
ทักษะ:
Service-Minded, Good Communication Skills, Pleasant Personality, Microsoft Office, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿23,000 - ฿25,000, สามารถต่อรองได้
- Represent a good image of the shopping mall and company.
- Providing excellence service to customer at the assigned service counter including.
- Information Center.
- Parking Validation.
- Redemption (Promotion & Rewards).
- Membership Services.
- Selling and Issuing Gift Cards, Coupons, or Vouchers.
- Baby Stroller & Wheelchair Service.
- Assist with Customer Issues.
- Receive and Handle Customer Feedback.
- Support Company Activities and Events.
- Comply with Company Policy.
- Hours of operation: 5 working days per week
- Functional Skills & Experiences.
- 0-2 years experience in customer service.
- Good command of spoken and written English.
- Competence in Computer & Digital Literary.
- Familiar with application & program usage.
- Understanding of basic calculation i.e. % discount, on-top discount, % redemption.
ทักษะ:
Good Communication Skills, Service-Minded, Pleasant Personality, English, Mandarin, Japanese
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
- Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
- Good interpersonal skill and service mind (Consider from the good personality first).
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Able to work in shift time.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Benefit:
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Interested person may send your resume or via APPLY NOW or address below:
ทักษะ:
Service-Minded, Good Communication Skills, Pleasant Personality, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
- Good interpersonal skill and service mind (Consider from the good personality first).
- Able to work in shift time.
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Good communication skill in English.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Benefit:
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Interested person may send your resume or via APPLY NOW or address below:
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Market Research, Research, Microsoft Office, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Providing performance overview analysis and business issue analysis to Automotive and other Tech and Durable clients.
- Providing in-depth consulting services and delivering insights and analytics as well as thought leadership.
- Developing deep knowledge of NielsenIQ M.I Service (Tech & Durable Vertical) and Panel solutions and delivering value for clients.
- Working closely with the Consulting Lead and Customer Service to transform customer experience.
- Consulting clients to optimize the use of NielsenIQ Essentials.
- Developing and delivering business solutions for client performance tracking.
- Qualifications At least a Bachelor's Degree, preferably in business.
- Around 3 to 5 years of working experience, preferably within consumer or trade marketing, analytics and insights or market research.
- Knowledge of the Automotive industry but not mandatory, Tech and Durable Industries is also prefered.
- Knowledge of research techniques and methodologies would be an advantage.
- Excellent analytical skills.
- Excellent communication skills and presentation skills.
- An ability to work independently and in a team.
- Good interpersonal skills are a must.
- Fluent in spoken and written English.
- Competent in Microsoft Office (Excel, Powerpoint, Word, etc).
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Single License, Service-Minded, Good Communication Skills, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
- Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
- Support the project implementation and perform any extra job assigned.
- Work or follow up the case with other departments for any service required.
- Bachelor degree in any related field.
- At least 5 year of experiences as call center or customer service-related field.
- Possesses Single License is a must in role Unit Linked.
- Excellence Communication in Thai and English.
- Excellence Service mind, customer service and positive thiniking.
- Able to work in shift / flexible time.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Business owner of BPO agent quality across 6 ventures
- Take lead in improving BPO QA efficiency through standardizing frameworks and automation tools
- Take lead in identifying blockers, pain points that impact to customer satisfaction
- Drive the insight sharing regarding top painpoints, service level, and agent opportunity
- Collaborate with Internal stakeholders to remove roadblock that impact to agent quality
- Collaborate with BPO TQA across ventures to aligning action plan and monitoring the progression
- Lead, manage, and grow the Quality Management team
- Other tasks related to Quality Management as assigned by the Head of Training, Quality, and Escalation.
- 3+ years of experience in operation and performance management
- 3+ years of management positions
- Strong leadership skills, excellent judgment, strong sense of ownership and problem-solving abilities
- Excellent interpersonal and communication skills
- Solid, detail-oriented documentation skills
- Strong data analysis skills
- Professional presentation skill
- Proficiency in both written and spoken English.
ทักษะ:
Service-Minded, Customer Relationship Management (CRM), Good Communication Skills, Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿45,000 - ฿65,000, สามารถต่อรองได้
- Make a high volume of outbound calls to both new and existing clients, with the goal of pre-qualifying potential buyers for real estate developer projects.
- Engage with customers via phone, email, and other contact methods to initiate conversations, answer inquiries, and build rapport.
- Provide excellent customer service by understanding buyer needs and presenting relevant property options that may align with their interests.
- Screen and qualify both inbound and outbound leads, ensuring they meet project criteria before forwarding them to the sales team.
- Accurately record customer interactions, lead qualifications, and follow-up notes in the CRM system to maintain an organized pipeline.
- Re-engage lost buyers by reigniting their interest in available developments and bringing them back into the flow.
- Distribute qualified leads to the most appropriate agents based on the buyer's needs, ensuring a smooth handoff for further engagement.
- Stay updated on current real estate projects and marketing strategies to provide accurate information during client interactions.
- Relationship Building: Build and maintain strong relationships with buyers, ensuring they feel supported and valued throughout their experience with us.
- Contribute to the overall success of the sales team by facilitating a consistent flow of high-quality leads.
- Bachelor's degree in Business or marketing or other related fields.
- Experience in customer service or a similar feedback-oriented role.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- A proactive approach to problem-solving and issue resolution.
- Ability to work collaboratively in a team environment.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
XML, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide point of contact for customers and support over tickets regarding cytric product and queries.
- Provide Support & Consultation as SME through phone, emails & chat in case required.
- Prompt and error-free processing of cases, if necessary in cooperation with other technical departments.
- Designing test scenarios for problem cases, performing error analyses.
- Create documentation.
- Provide prompt assistance in the area of customer care.
- Provide accurate incident resolution and service request management, within the established Service Level Agreement (SLA).
- Appropriately escalate issues to leadership and other teams.
- Proactively identify problem areas, and devise and deliver solutions to enhance the service quality and to prevent future problems.
- Assist the team lead with documentation and processes.
- Serve as an escalation point in resolving customer service issues within the scope of a specialist.
- Oversee the development and communication of help sheets, usage guides, and FAQs for end users.
- Provide accurate incident resolution and rervice request management, within established Service Level Agreement (SLA).
- Contribute business through reports and analysis (e.g. forecast),.
- providing qualitative feedback when needed.
- Analyse customer's business, operational and technical requirements (e.g. for internal reports).
- Support process improvement opportunities to drive operational efficiencies.
- Work closely with the Team/Stakeholders/stakeholding departments on incident progress and resolution.
- Create documentation for internal and external use with incident resolution and/or training.
- Support other technical teams as they operationalize new applications/tools to ensure the Global Support is prepared to support them and the customers.
- Create and conduct training sessions when needed for a variety of audiences.
- Any other tasks assigned by your line manager in accordance with your skills and experience.
- Candidate profile.
- Minimum 3 years experience in working with Cytric.
- Very good knowledge of Cytric and/or high expertise in specific Cytric areas.
- understanding of the Travel/Tourism Business.
- previous work experience in Customer Service or other relevant experience with strong technical affinity.
- Previous technical Customer Support experience.
- Solid PC and operating systems experience.
- Network knowledge.
- Log (xml) reading experience.
- Fluent in English.
- Diversity & Inclusion.
- Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
- Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), Service-Minded, Document administrative, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿20,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
- มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
- เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
- ปฎิบัติตามขั้นตอนการทำงาน และสามารถปิดยอดการขายได้.
- ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
- แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
- ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
- เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
- ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
- ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
- ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
- จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
- ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
- ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
- บันทึก และจัดทำเอกสารรายงาน.
- จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
- จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
- จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
- แจ้งเตือนวันหมดอายุของรหัส PIN.
- พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
- มีใจรักงานบริการ.
- มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
- สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
- สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
- สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
- จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
- หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ขายและโปรโมทบริการของ BFPL เช่น ระบบท่อส่งน้ำมัน, รถขนส่งน้ำมัน, เรือขนส่งน้ำมัน และบริการคลังน้ำมัน.
- พัฒนาความสัมพันธ์กับลูกค้าปัจจุบันและค้นหาและสร้างฐานลูกค้าใหม่.
- ทำงานร่วมกับทีมโลจิสติกส์ในการวางแผนและควบคุมการขนส่งน้ำมัน เพื่อให้การบริการเป็นไปอย่างมีประสิทธิภาพและตรงตามความต้องการของลูกค้า.
- จัดทำแผนการขายและกลยุทธ์การตลาดเพื่อเพิ่มยอดขาย.
- นำเสนอโซลูชันที่ตอบโจทย์ความต้องการของลูกค้า และให้คำแนะนำด้านความปลอดภัย มาตรฐาน และข้อกำหนดในการขนส่งเชื้อเพลิง.
- จัดทำรายงานการขาย วิเคราะห์ข้อมูลตลาดและประเมินแนวโน้มการขนส่งเชื้อเพลิงเพื่อนำเสนอแก่ผู้บริหาร.
- รับผิดชอบต่อการเจรจาสัญญา เงื่อนไขการขาย และประสานงานการจัดการเอกสารสัญญา.
- ร่วมวางแผนและเข้าร่วมกิจกรรมส่งเสริมการขายและการตลาด.
- รวบรวมและวิเคราะห์ข้อมูลจากลูกค้าเพื่อปรับปรุงบริการและตอบสนองต่อความต้องการที่เปลี่ยนแปลง.
- ปริญญาตรีวิศวกรรมศาสตร์ สาขาที่เกี่ยวข้อง.
- ประสบการณ์ด้านการขายหรือโลจิสติกส์อย่างน้อย 3-5 ปี.
- มีทักษะการสื่อสารและการเจรจาต่อรองที่ดี.
- สามารถสื่อสารภาษาอังกฤษได้ดี.
- ความรู้ด้านมาตรฐานความปลอดภัยในการขนส่งน้ำมัน.
- มีความสามารถในการวิเคราะห์ข้อมูลและประเมินสถานการณ์.
- คะแนน TOEIC มากกว่า 650.
- เชี่ยวชาญในการใช้ PowerPoint และ Canva ในการนำเสนอข้อมูล.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Data Analysis, Microsoft Office, Quality Assurance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿45,000 - ฿60,000, สามารถต่อรองได้
- Driving the Quality of Outsourced Agents: Enhance agent performance through targeted quality initiatives.
- Designing Analytical Frameworks: Identify performance gaps through data analysis.
- Collaborating with Outsourced QA: Work closely to address and close performance gaps among agents.
- Creating Monitoring Frameworks: Develop strategies for monitoring low-performing agents.
- Conducting Side-by-Side Monitoring: Engage in random live call and chat listening for real-time performance assessment.
- Leading QA Calibration Exercises: Facilitate calibration sessions to align quality assessment criteria.
- Maintaining the Knowledge Base: Ensure all resources are current and accessible for team members.
- Responding to Requests from the Quality Lead: Provide timely support and information as needed.
- Intermediate English Proficiency or Above.
- Bachelor's Degree in a related field.
- 2-3 Years of Experience in the relevant industry.
- Strong Analytical and Listening Skills.
- Effective Communication and Interpersonal Skills.
- Proficiency with Databases and Microsoft Office.
- Knowledge of QA Terms, Tools, and Methodologies.
- Analytical, Problem-Solving, and Decision-Making Skills.
- Customer Service Competency.
- Ability to Work Collaboratively in a Team Environment.
- Experience Working with BPOs.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Sales, Document administrative, Microsoft Office, English, Mandarin
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Plan the work of the sales team to achieve the company's policies and goals.
- Monitor and evaluate the performance of the sales team.
- Control, supervise and support the work of the team to proceed appropriately and in accordance with the company's goals.
- Summarize the performance of the sales team and report the performance results according to the appropriate schedule.
- Coordinate with various departments to ensure the most efficient work.
- Help find additional assets to sell to support the team's sales.
- Continuously follow up on market information and movements.
- Support sales documentation work.
- Bachelor's degree in Marketing, Business Administration or related fields.
- At least 2-3 years of experience in real estate sales.
- Good communication skills.
- Basic knowledge of real estate business.
- Able to work under pressure.
- Able to speak, read, and write English and Chinese (Mandarin) well.
- Able to use basic computer programs well.
- Good interpersonal skills.
ทักษะ:
Excel
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Represent a good image of the shopping mall and company.
- Supervise team members in delivering beyond expectation service standards.
- Manage the smooth operation at service counters including
- Queue Management
- Operational Issue Resolution
- Service Accuracy
- Documentation and Stock Management
- Promotion & Rewards Management
- Team Coordination.
- Handling and resolving ongoing or escalated customer cases and complaints as assigned by managers.
- Promote company initiatives.
- Support other teams during activities and events
- Hours of operation: 5 working days per week
- Functional Skills & Experiences.
- 3-5 years experience in customer service which at least 1 year in supervisor role.
- Experience in customer complaint management.
- Competence in Computer & Digital Literary (Email and Intermediate MS Excel).
- Familiar with application & program usage.
- Understanding of basic calculation i.e. % discount, on-top discount, % redemption.
ทักษะ:
Enthusiastic, English
ประเภทงาน:
ฝึกงาน
เงินเดือน:
สามารถต่อรองได้
- Facilitating new project acquisition activities.
- Manage pricing.
- Coordinate for customer complaint.
- Manage weekly sales report.
- Support in weekly team meeting.
- Qualifications Current a student in Bachelor's degree or Master's degree in any filed.
- Have good skill in MS office.
- Prioritizing, time management and organization skill.
- Enthusiastic, able handle multi-tasks, work with team.
- Good communication skill in Thai & English.
- Minimum 6 months of internship period.
- Additional Information
- Your future job offers you
- 5 working days, multinational working environment and flexible working hours.
- Make it happen
- Apply a job with us by clicking the I m interested button!.
- Due to high volume of candidates, only shortlisted candidates will be contacted.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Business Statistics / Analysis, Data Analysis, Power BI, SQL, Microsoft Office, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Define business analysis and reporting requirements to support contact center operations, marketing, and relevant business units.
- Design and prepare performance analysis report, dashboard, and presentation for cross-functional team and executive meetings.
- Conduct root cause analysis of key performance metrics with actionable recommendations for operations improvement or revenue generation.
- Interpret data and analyze results using data management tools or performance tracking system to support data-driven decision making.
- Understand and communicate customer insights and contact analytics in driving new business or solution initiatives.
- Collect and analyze best practices in contact center technology movement or trend.
- Job Qualifications:
- Bachelor/Master s degree in Business Administration, Statistics, MIS, Economics, Marketing or in any related fields, aged not over 35.
- Minimum of 3-5 years experience in Business Analysis.
- At least 2 years of extensive experience in data analytics using Power BI, MS Power platform, BI tools, MS Office, or SQL.
- Ability to communicate complex analysis in a clear, simple, and actionable manner.
- Good command in English.
- Experience in Telecom, Contact Center Operations or Digital Platforms is a plus.
ทักษะ:
Digital Marketing, Data Analysis, Marketing Strategy, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Conduct testing and selectionof Generative AI technologies, subsequently develop and produce appropriate content tailored for customer communication. This content should effectively target the intended audience, be engaging, and optimized for distribution across various communication channels.
- Research, develop, and strategize the implementation of AI technologies to enhance marketing initiatives and customer communications.
- Manage tools for aggregating customer data from various sources, ensuring efficient ...
- Collect and integrate customer data from diverse sources to conduct analysis and optimize marketing efforts, ensuring efficiency, precise targeting, and appropriate channel selection.
- Plan, develop, and refine data-driven approaches to enhance marketing plans and strategies, with the aimof improving efficiency and quality.
- A bachelor's degree or higher in computer science, engineering, digital marketing, or related fields.
- Proficiency in data analysis skills.
- Knowledge of digital marketing channels.
- Understanding of digital marketing principles, customer communication and Mar-Tech strategy.
- Knowledge in using Generative AI tools such as ChatGPT, Gemini, Claude, Midjourney, Stable Diffusion, Runway, Luma etc.
- Strong communication, presentation, and interpersonal skills.
ทักษะ:
Sales, Product Development, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for sales in Cosmetic Ingredients division.
- Plan and arrange the customer visit report as well as to present new product s information to customer.
- Ensure fulfillment of sales and other objectives by means of implementation.
- Achieve target set out increase market share & sales, through acquisition and retention of customers.
- Build product propositions with existing customers and identify new business opportunities.
- Provide technical advisory to customer and be able to solve basic technical problems.
- Explore opportunity and get voice of market/customer for new product development.
- Establish and continuously improve product & market knowledge, so as to be more efficient.
- Propose improvement of and/or within internal & external processes to Product Manager as to increase efficiency and effectiveness of the organization.
- Bachelor s Degree in Chemistry, Cosmetic Science is preferable or any related field.
- Having experience in selling Cosmetic & Personal care Ingredients would be an advantage.
- Good technical, Sales, Marketing and Negotiation skills.
- Team player, fast learner and result oriented.
- Able to work under pressure.
- Decision making & problem solving skills.
- Can do attitude, Service mind, Good interpersonal skill, & Idea initiatives.
- Berli Jucker Public Co., Ltd.
- Human Resources Division99 Soi Rubia, Sukhumvit 42,
- Phrakanong, Klongtoey, Bangkok 10110
- Visit us at: https://careers.bjc.co.th/
- LinkedIn: Berli Jucker Public Company Limited (BJC)
- Facebook Fan Page: BJC Careers
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