เงื่อนไขการค้นหา

ทักษะ:

Business Development

ประเภทงาน:

ฝึกงาน

Due to high volume of candidates, only shortlisted candidates will be contacted.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Project Management, Business Development, Quantitative Analysis, Data Analysis, English

ประเภทงาน:

งานประจำ

• Property Program Development engage with related stakeholder for property program development in scope of Refresh Store and New Store and program prioritized management base on P&L performance, business strategy, opportunity and customer requirement. Ensure the property roll out plan will be aligned with business direction.
• Business Strategy learning and understand format development strategies and new business model of Lotus's store to apply as new store model and refresh current potential store. The aim is to increase sales, profitability, minimize investment costs and ...
• Business Model Development coordinate with related party to work on potential projects and define project scope, goals, and deliverables in scope of Property Development, Channel Development, Product Range Improvement, and New Store Model and then test and trial each project as Proof of Concept to find optimized process and get key learning to adjust model as PDCA.
• Project Performance Tracking - Track and updated project process on a regular basis, ensure the project is able to achieve milestone. Including develop mitigation plan for any critical issues occurred.
• Data-Driven Decision Making understand historical P&L, product margin mixed, category contribution, top sales item, return on space, store sized, store build cost, competitor data, and GIS in both store and format level to shape business initiatives and action plan.
• 1-2 years+ working experience in business development, project management, and/or quantitative analysis.
• Experience with business development strategies and analytical techniques of Six Sigma, Lean and etc.
• Experience in defining and leading multiple change programs in a dynamic environment.
• Experience as a consultant for internal or external clients is a PLUS.
• Degree in Business Administration, Engineering, Supply Chain, Finance, IT or related field.
• Skilled in business development, project management, and data analysis.
• Ability to use data and metrics to test theories, back up assumptions, develop business cases, complete root cause analysis and measure success.
• Ability to work independently and under pressure with business-partnering mindset.
• Good presentation, communication and influencing skills.

ประเภทงาน:

งานประจำ

• ไม่ระบุประสบการณ์ขั้นต่ำ.
• สายงาน
• บริการลูกค้า.
• ประเภทงาน
• งานประจำ.
• เงินเดือน
• สามารถต่อรองได้.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Service-Minded, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Explaining and guiding customers on how to use the company dashboard and services.
• Managing incoming calls and customer service inquiries.
• Adjusting job positions posted by clients to improve performance and provide better results when required.
• Analyze the performance of previous job listings on a weekly basis and coordinate with related AEs on results.
• Calling to customers to build relationships and help them with hiring.
• Inviting Customers to continue WorkVenture services (commission on purchases received).
• Bachelor's Degree in any field.
• Service-minded attitude.
• Communicative command of English.
• Good interpersonal and communication skills.
• WorkVenture assures a flexible and relaxed working environment in our office in Thonglor. We believe that great ideas come from anywhere and we value your creativity. We believe having a diverse team makes WorkVenture a more interesting and innovative place to work, and we strive every day to make WorkVenture a welcoming place for all.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Data Analysis, Microsoft Office, Quality Assurance, English

ประเภทงาน:

งานประจำ

• Driving the Quality of Outsourced Agents: Enhance agent performance through targeted quality initiatives.
• Designing Analytical Frameworks: Identify performance gaps through data analysis.
• Collaborating with Outsourced QA: Work closely to address and close performance gaps among agents.
• Creating Monitoring Frameworks: Develop strategies for monitoring low-performing agents.
• Conducting Side-by-Side Monitoring: Engage in random live call and chat listening for real-time performance assessment.
• Leading QA Calibration Exercises: Facilitate calibration sessions to align quality assessment criteria.
• Maintaining the Knowledge Base: Ensure all resources are current and accessible for team members.
• Responding to Requests from the Quality Lead: Provide timely support and information as needed.
• Intermediate English Proficiency or Above.
• Bachelor's Degree in a related field.
• 2-3 Years of Experience in the relevant industry.
• Strong Analytical and Listening Skills.
• Effective Communication and Interpersonal Skills.
• Proficiency with Databases and Microsoft Office.
• Knowledge of QA Terms, Tools, and Methodologies.
• Analytical, Problem-Solving, and Decision-Making Skills.
• Customer Service Competency.
• Ability to Work Collaboratively in a Team Environment.
• Experience Working with BPOs.

ประสบการณ์:

10 ปีขึ้นไป

ทักษะ:

Market Research, Marketing Strategy, Digital Marketing, Copywriting, English

ประเภทงาน:

งานประจำ

• Lead the development of comprehensive integrated marketing communication strategies aligned with organizational goals and target audience preferences.
• Conduct market research and analysis to identify consumer insights, market trends, and competitive landscapes to inform strategy development.
• Supervise and mentor a team of marketing professionals, including but not limited to copywriters, graphic designers, digital marketers, and social media specialists.
• Provide guidance, support, and professional development opportunities to team members to enhance their skills and capabilities.
• Collaborate with internal stakeholders, including product managers, sales teams, and executives, to plan and execute integrated marketing campaigns across various channels such as digital, social media, print, events, and public relations.
• Oversee the development of creative assets, content, and messaging that resonate with target audiences and reinforce brand identity and positioning.
• Monitor and analyze key performance indicators (KPIs) to evaluate the effectiveness of marketing campaigns and initiatives.
• Use data-driven insights to optimize marketing strategies, messaging, and channel mix to maximize ROI and achieve campaign objectives.
• Ensure consistency and adherence to brand guidelines and messaging across all marketing communication channels and materials.
• Maintain compliance with relevant regulations, industry standards, and best practices in marketing and advertising.
• Foster collaboration and alignment with cross-functional teams, including sales, product development, customer support, and external agencies, to ensure integrated and cohesive marketing efforts.
• Act as a liaison between marketing and other departments to facilitate communication and support collective business objectives.
• Bachelor s or Master s Degree in Marketing Communications, Mass Communications or related fields.
• More than 10-15 years of experiences in marketing communication or related with Team management.
• Have background experiences in media agency will be preferable.
• Experiences in Shopping Mall platform will be an advantage.
• Background knowledges in marketing communication, and marketing analysis.
• Understand the business trends, customer behavior, and be able to evaluate opportunities for growth.
• Good personality with strong communication and interpersonal skills.
• Strong creativity and project management skills, with budget management.
• Excellent command in English.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Statistics / Analysis, Data Analysis, Power BI, SQL, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Define business analysis and reporting requirements to support contact center operations, marketing, and relevant business units.
• Design and prepare performance analysis report, dashboard, and presentation for cross-functional team and executive meetings.
• Conduct root cause analysis of key performance metrics with actionable recommendations for operations improvement or revenue generation.
• Interpret data and analyze results using data management tools or performance tracking system to support data-driven decision making.
• Understand and communicate customer insights and contact analytics in driving new business or solution initiatives.
• Collect and analyze best practices in contact center technology movement or trend.
• Job Qualifications:
• Bachelor/Master s degree in Business Administration, Statistics, MIS, Economics, Marketing or in any related fields, aged not over 35.
• Minimum of 3-5 years experience in Business Analysis.
• At least 2 years of extensive experience in data analytics using Power BI, MS Power platform, BI tools, MS Office, or SQL.
• Ability to communicate complex analysis in a clear, simple, and actionable manner.
• Good command in English.
• Experience in Telecom, Contact Center Operations or Digital Platforms is a plus.

ทักษะ:

Compliance, Scrum, Project Management, English

ประเภทงาน:

งานประจำ

• Define and communicate a comprehensive digital strategy that supports business growth, customer engagement, and operational efficiency.
• Lead the development, enhancement, and management of core digital platforms, ensuring they meet performance, scalability, and security requirements.
• Design and oversee the architecture of digital platforms, ensuring modularity, extensibility, and seamless integration with other systems.
• Stay informed about emerging digital trends, technologies, and best practices to drive innovation and continuous improvement.
• Collaborate closely with product managers, engineering teams, and stakeholders to gather requirements, prioritize initiatives, and ensure seamless integration.
• Evaluate, select, and manage external vendors and partners to enhance platform capabilities and support business needs.
• Provide guidance and direction to technical teams, ensuring successful development, implementation, and maintenance of platform solutions.
• Engage with executive leadership, business units, and external partners to communicate platform updates, progress, and future plans.
• Define and monitor key performance indicators (KPIs) to measure the success and effectiveness of digital platforms.
• Identify potential risks and challenges, develop mitigation strategies, and ensure compliance with industry standards and regulations.
• Master s or Bachelor's in Computer Science, Engineering, Business, or related field.
• At least 15 years proven experience in leading digital transformation initiatives and managing technology platforms.
• Strong understanding of digital strategy, platform architecture, and related processes.
• Excellent leadership skills with a track record of leading cross-functional teams and driving successful platform initiatives.
• Strategic mindset with the ability to translate business goals into actionable digital strategies and initiatives.
• Experience with Agile/Scrum methodologies and project management tools.
• Strong communication, negotiation, and interpersonal skills to collaborate effectively with internal teams and external stakeholders.
• Familiarity with cloud platforms, APIs, and emerging technologies is advantageous.
• Ability to manage multiple projects simultaneously and work well in a fast-paced, dynamic environment.
• Demonstrated ability to solve complex problems and make informed decisions in a rapidly changing landscape.
• Fluent in English communication.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Salesforce, Data Analysis, Market Research, English

ประเภทงาน:

งานประจำ

• Full responsibility for the report quality and timely delivery of reports to retailers.
• Keeping up to date records on contacts, correspondence and meetings with the retailers via Salesforce system.
• Ensure that all records for sending data to the retailers are up to date and accurate.
• Ensure high level of retailer servicing and establish good relationship with key contacts within your retailers.
• Ensure retailers are using GfK data and services throughout their organisation, thereby ensure that GfK data is an integral part of the retailers buying decisions.
• Organising and delivering presentations to key retailer contacts with the relevant product experts and ensuring that any queries during presentations are followed up satisfactorily.
• Identify and organise the training needs of your allocated number of retailers.
• Provide support to all areas of the business: Ops, Coding and Commercial Department.
• Responsible for the integrity of the retail deliverable for your group of retailers including a quarterly review process.
• Responsible for ensuring the accuracy of the data feed from your group of retailers including a bi-annual review.
• Should be actively improve/manage the speed of data delivery from the retailers.
• For the retailers you manage support the Coding Team in identifying unknown products on data feeds.
• Support commercial team on identifying new business opportunities.
• Support commercial team on the recruitment of new retailers.
• Qualifications University degree or equivalent experience.
• Fresh Graduate is encouraged to apply as well.
• Minimum 1 year of working experience in data analysis or market research.
• Advanced analytical skills, with an ability to interpret and present actionable insights through storytelling.
• Knowledge with Microsoft Excel, and PowerPoint.
• Strong analytical mind and excellent numerical skills.
• Excellent command of both written and spoken Thai and English.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Market Research, Research, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Providing performance overview analysis and business issue analysis to Automotive and other Tech and Durable clients.
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership.
• Developing deep knowledge of NielsenIQ M.I Service (Tech & Durable Vertical) and Panel solutions and delivering value for clients.
• Working closely with the Consulting Lead and Customer Service to transform customer experience.
• Consulting clients to optimize the use of NielsenIQ Essentials.
• Developing and delivering business solutions for client performance tracking.
• Qualifications At least a Bachelor's Degree, preferably in business.
• Around 3 to 5 years of working experience, preferably within consumer or trade marketing, analytics and insights or market research.
• Knowledge of the Automotive industry but not mandatory, Tech and Durable Industries is also prefered.
• Knowledge of research techniques and methodologies would be an advantage.
• Excellent analytical skills.
• Excellent communication skills and presentation skills.
• An ability to work independently and in a team.
• Good interpersonal skills are a must.
• Fluent in spoken and written English.
• Competent in Microsoft Office (Excel, Powerpoint, Word, etc).
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ทักษะ:

Microsoft Office, Excel, Statistics, English

ประเภทงาน:

งานประจำ

• Summarize data in tables, charts, and graphs.
• Analyze and interpret sales data and consumer data + One NielsenIQ portfolio data.
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations.
• Review data for errors and inconsistencies.
• Use internal tools and data sources.
• Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners (CBPs') expectations.
• Interacts with client staff on routine issues.
• Independently discusses analysis design to best answer client questions with CBP/client.
• Discuss design and calculate the Quantified Business Opportunity.
• Drive time/cost-effectiveness on the project.
• Support meeting the COE objectives as a whole.
• Inspire peers and co-workers.
• QualificationsCuriosity will bring you to understand where the market is moving and to provide business solutions based on the client's needs. Your chance to deliver high-quality client services all the time is here, working together with our client business partners, while your communication skills will help you to adapt to the multi-diverse working culture.
• Bachelor s Degree from reputable Universities, min GPA 2.5.
• Fresh Graduate are welcome to apply.
• Strong business and financial acumen (including business environment and client) with excellent analytical skills.
• Understanding of growth and brand strategy.
• Strong communication skills & presentation skills, able to interpret numbers or data by storytelling techniques.
• Ability to work independently and comfortable working in a digitally enabled environment.
• Strong Organizational & interpersonal skills.
• Good client service skills and able to communicate and write effectively in English and Thai.
• Knowledge of Microsoft Office, especially PowerPoint and Excel.
• Retail data experience is a plus.
• Basic knowledge in statistics would be an added advantage.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประเภทงาน:

งานประจำ

• Manager, Customer Success Management The Amadeus Customer Success Manager (CSM) empowers their customers to unlock the most value of Amadeus solutions for higher return on their investment and business impact. CSMs bring expertise to support our customer business expansion. They are responsible for understanding the needs and constraints of customers, and then promoting early adoption and best usage of Amadeus products to derive maximum value for the customer. They enable Amadeus to respond faster and more precisely to customer needs, ensuring their success and satisfaction. CSMs p ...
• Airline Distribution CSMs can be assigned to one or multiple Airline accounts. When working with Strategic Accounts, CSM is key in shaping and coordinating the work of the Extended Account Team. CSMs work with the different distribution channels, including NDC and EDIFACT, and with Airlines using Amadeus Altea, Navitaire, or 3rd party PSS systems.
• Key accountabilities.
• Talent Management and Engagement: Manage a medium-sized team of engaged, high performance Customer Success Managers. Ensure customer needs are covered by the team, assigning the right profiles for each customer. Provide coaching and mentoring on their roles and motivate the team to achieve the business success. Guide team members in best practices and ensure the customer success model is being applied in a way that fits each specific customers' needs. Ensure the right tools, metrics, accesses and permissions are available to the team so they can perform to the best of their capacity. Support the people's growth and plan career development in the context of the role. Report, address and propose solutions for customer risks and opportunities promptly, raising these to senior management to get support when necessary.
• Own Customer Success Plans: The Manager, Customer Success Management is a hand-on role and should personally handle Customer Success activity for one or more accounts. Secure the right level of customer success plans for the customers in scope of the team. Drive customer alignment and goal-setting. Help team members orchestrate Amadeus roles in engaging customer in upfront goal-setting - including external meetings with (key) decision makers to agree on KPIs, method for tracking, and Success Plan elements. Set clear expectations on engagement model with stakeholders building stakeholder map, communicating role of CSM, and with implementation communicating resource requirements, and risks, based on customer deployment readiness. If new customer or highly strategic, participate in internal handover meetings organized by Account Manager to understand Account Plan and customer context.
• Manage ongoing customer adoption and health: Proactively review key metrics, reach out whenever they drop below target, and problem solve ways to drive adoption. Share best practices for solution usage with customers to secure highest possible level of adoption and satisfaction. Engage Amadeus consulting resources when necessary to conduct Health Checks. Lead regular (quarterly or annual) business reviews to discuss whether Amadeus is progressing towards value and opportunities for improvement based on success charter and KPI tracking. Play coordinating support role whenever customer runs into frustrating technical challenges by activating individuals with relevant expertise to address these and feeding back progress updates. Deliver and explain dashboards relevant to customers business outcomes. Advocate for customer internally through prioritization process with Product Management Marketing and with Amadeus leadership engagement when necessary.
• Support AM in renewals and expansion (upsell): Identify upsell or expansion opportunities and engage with relevant team (Pre-Sales and Account Management). Check-in regularly with AM to discuss opportunities for account growth (in line with AM account plan), and ways to address bottle-necks to growth. Support AM in renewals preparation, being pulled in by AM to share customer progress towards value (Customer Success Plan) that AM will use to drive renewals treatment.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Automation, Assembly, Project Management

ประเภทงาน:

งานประจำ

• Directs all of the engineering process and test development activities of a site.
• Develops short- and long-term goals supporting target customers.
• Has input into annual and 3-5 year business plans.
• Builds processes based upon the organizations strengths and knowledge of the competitors.
• Directs overall engineering processes and test development supporting all activities from initial customer requirements through product obsolescence.
• Communicates regularly with direct reports and existing customers to provide information, escalate issues and create and enhance a positive working relationship.
• Delivers presentations and communicates capabilities to potential and existing customers.
• Works with potential customers to help define their needs and to present technical proposals to meet those needs.
• Ensures proposals meet requirements for manufacturing profitability, etc.
• Delivers presentations and communicates capabilities to potential and existing customers.
• Ensures proposals meet requirements for manufacturing profitability, etc.
• Interfaces with other facilities to ensure consistency in process and implementation as well as to develop complementary services and coordinate capabilities worldwide.
• Knowledge/Skills/Competencies.
• Around 15 years of experience in complex and high-performance PCBA manufacturing engineering, including process design, capability validation and controls, inspection process controls (X-ray, AOI, ICT, etc.), press fit processes, error-proofing, troubleshooting, and automation.
• Expertise in back-end assembly, focusing on the design of lean, efficient, error-proofed, and inspection systems.
• Experience in equipment, tooling, fixture design, and qualification.
• Proficiency in test engineering, including test equipment and test script development, troubleshooting, and test efficiency.
• Advanced knowledge in manufacturing process development and application engineering interface with customers.
• Strong project management skills.
• Extensive engineering network and industry knowledge of cutting-edge technology.
• Strong people and management skills.
• A strong customer focus and dealing with clients.
• Project Management - Ability to lead high-value, complex, multifunctional projects that involve accountability to executive management or directly to the customer. Ability to influence decision-makers to ensure that the right financial and people resources are allocated to your project while ensuring that project ROR is in the desired range. Able to consider non-conventional technical solutions and acquire external knowledge and best practices for the project.
• Leadership - Demonstrate "Executive Leadership Behaviors" per Celestica Leadership Imperatives.
• Financial Acumen / Business Planning: Develop strategic plans on the business units or total company level to ensure all engineering work is financially viable and delivers the right ROI. Engage in developing billing and accounting methods for engineering work, participate in benchmarking, and understand and apply the best market practices to make engineering delivery financially attractive to our internal and external partners.
• Physical Demands.
• Incumbent will perform the duties of this position in a normal office environment.
• Occasional overnight travel is required.
• Typical Experience.
• Fifteen plus years of relevant experience.
• Typical Education.
• Bachelor's degree in Electronic Engineering, related field, or consideration of an equivalent combination of education and experience. Advanced studies in Business/Operations/Technology are recommended.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Research, Market Research

ประเภทงาน:

งานประจำ

• Responsible for creating and delivering marketing tactics and advertising campaigns.
• Analyzes customer requirements, develops messaging architecture and competitive positioning, specifies vehicles/projects, secures resources, communicates project development and drives creative development processes.
• Responsible for the development, implementation and analysis of interactive advertising and e-commerce programs and packages.
• Manages the marketing and implementation of programs and analyzes their effectiveness.
• May be responsible for processing and/or scheduling web-based advertising.
• Develops models for vertical markets, campaigns and ad models and conducts research studies.
• Responsible for implementing and driving channel programs.
• Defines and maintains VAR programs and agreements; recruits and develops joint business ventures of VARs and defines and implements VAR marketing, training and support programs.
• Responsible for planning and market research activities designed to increase sales growth and expand market share.
• Develop and implement strategic marketing policies and objectives.
• Evaluate and adjust strategies to respond to changing and/or competitive markets.
• Identifies and maintains relationships with product partners, third-party vendors, etc. Responsible for strategic customer acquisition programs.
• Develops and implements direct mail programs; develops, conducts and maintains consumer marketing and customer profiling practices and directs list management and analysis.
• Develops marketing strategies for new and existing products and services.
• Researches trends and technologies to meet customer needs.
• Works with sales to ensure that sales reps have the necessary collateral and advertising materials.
• What you bring to the role:Manages large team which would typically consist of both experienced professionals and supervisors/managers.
• Focus on policy and strategy implementation of operational plans.
• Problems faced may be difficult to moderately complex.
• Influences others outside of their own job area regarding policies, processes and procedures.
• Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
• Provide input in defining operation plans and strategies.
• Provides input into strategic decisions that impact functional area.
• Manages subordinate professional staff, may manage lower level associates through Supervisor/Manager.
• Works toward objectives established by upper levels of management.
• Will recommend and implement departmental-specific procedures.
• Assignments are defined in terms of objectives.
• Provides input to strategic decisions that affect functional area of responsibility.
• Objectives for the assigned area defined by upper management.
• Latitude to make decisions to achieve goals.
• Assists executives in defining operational plans and strategies.
• Managers at this level may become involved in day-to-day activities where their acquired expertise and knowledge provide direction to subordinates.
• Uses interpersonal skills to influence customers, suppliers and other comparable level managers.
• A four-year college degree (or additional relevant experience in a related field).
• Minimum of a 4-year degree and 8 years functional experience including a minimum of 5 years position-specific experience.
• Minimum of 5 years of supervisory experience preferably managing through subordinate managers.
• Mastery over subject area, ability to make significant contributions to the company.
• This is not a complete listing of the job duties. It s a representation of the things you will be doing, and you may not perform all of these duties.

ประสบการณ์:

12 ปีขึ้นไป

ทักษะ:

Research, Data Analysis, Problem Solving

ประเภทงาน:

งานประจำ

• Enable omni-channel customer journey and experience design.
• Operating model based on analytics practices.
• Digital enablement and platform implementation.
• You will support Deloitte and client s business growth by:Identifying client s business requirements / overall strategy and vision, and any opportunities for efficiencies in existing process / service design.
• Undertaking extensive desktop and on-the-ground research on various aspects relevant to our current and potential clients viz. market sizing, competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc.
• Developing draft pitch proposals including storyboarding, data analysis, opportunity sizing, proposed team composition, project costing and fee estimates.
• Using tech, human-centered design thinking and innovative approaches to solve business needs.
• Participating in team problem solving efforts and offer ideas to solve client issues.
• Facilitating client workshops to complete current state assessment and providing basis for future state design and rollout planning.
• Conducting relevant research, data analysis, and create reports.
• Maintaining responsibility for quality, completion, and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
• Assisting in proposal development, as requested.
• Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with Deloitte colleagues and clients.
• As a Senior Manager you will:Focus on the delivery of client work and lead a cross-service line team for major deliverables and projects. Take charge of fulfilling the responsivities and deliverables planned for project working closely with the team and client to obtain sign-off and ensure client satisfaction as a result, build trusted relationships with the client.
• You will be continually encouraged to devise innovative solutions to help our clients maximise the value of their data assets by helping them transform data into insight. You will also assume real ownership of projects and key stakeholders at executive levels as you help them execute their strategy to build an efficient analytics organisation, processes and supporting technology.
• In addition, Managers should support practice development and business management activities to help grow the Analytics & Cognitive practice as well as aligning to an industry to exploit depth of knowledge and professional experience.
• Working as a key business partner to high profile clients, you'll have the chance to develop your expertise from strategy to execution, as well as in delivery and implementation. As a Manager in the FS Data and AI, you'll be able to put your own creative ideas into practice as you take ownership of deliverables and resources on transformation projects and hone your commercial skills.
• Design and develop tailor-made solutions, strengthen presence of AI&D Practice for in the SEA market, identify revenue-generating opportunities, and get involved in proposal writing, pitch presentations, etc.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Senior Managers across our Firm are expected to:Establish a strong leadership brand by inspiring others through passion, integrity, and appreciation.
• Create opportunities to drive impact by leveraging each person s strengths to build high performing teams.
• Apply deep knowledge of trends and activity to drive continuous improvement and build lasting relationships across a diverse network.
• Translate and communicate broader strategy into a convincing team vision and goals, in order to align the team and sets priorities to achieve objectives.
• Actively contribute to building the talent pipeline by championing a talent experience that attracts, develops and retains top talent and high performing teams.
• Enough about us, let's talk about youIf you are someone with:Bachelor or Masters' Degree in any relevant discipline.
• Minimum 12 years of working experience in the Consulting Industry within Financial Services clientele.
• It would be great to haveBusiness problem solving in the banking or Insurance domain, using analytical tools i.e Machine Learning libraries, LLM (Large Language Model) such as Open AI, Anthrophyic, Google Bard.
• Hands-on Experience in finding Data Science solutions, developing AI Models using ML Workbench (i.e PIVOTAL Cloudera, Ms Azure, NVDIA Omniverse).
• Good foundation in Data Management, Data Governance (AI Model, ML Ops).
• Banking domain analytics within mass market;wealth or private banking sales & customer 360 analytics.
• fraud-compliance-risk analytics.
• operational productivity & capacity analytics.
• human resource analytics or various advanced analytical frameworks for SME / commercial banking.
• transaction banking, payments, etc..
• Insurance Domain within Bancassurance, Life, General Insurance domain such as agency sales & distribution, customer acquisition & servicing analytics, claims processing, fraud, etc..
• It would be nice should you haveGood foundation in programming language i.e (at least one) R, Python, Scala.
• Certification with relevant to Cloud / Machine Learning / Artificial Intelligence.
• Regional Financial Services Experience, across SEA.
• Strong client relationship skills, including an ability to independently engage with clients.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit our short-term and long-term project assignments.
• Additionally:Lead or Manage:Opportunity Management - RFI / RFP Process, Solution Designing, Budgeting and Account Planning.
• Delivery Management - Project Management, Manage Project Team, Project P&L.
• Leadership - Mentor and coach team members, fostering their professional growth and development within the insurance consulting domain.
• Next Steps So what are you waiting for? Join the winning team now.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• LI-VK Requisition ID: 105124In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Sales, Quality Assurance, Assurance

ประเภทงาน:

งานประจำ

• Technical Service Background Experience.
• Post-Sales for Cybersecurity products.
• Cybersecurity-certified Engineer.
• Strong background in professional services sales and delivery with customer facing professional services sales experience.
• Has strong working knowledge of NetApp technology and solutions with Cybersecurity certificates.
• Successful in creating and maintaining customer relationships with senior and executive level customer leaders.
• Builds profitable services engagements by following defined quality assurance mechanisms to identify correctly establish scope and level of effort.
• Manages complex consulting services through engagement sales cycles.
• Proactively determines business requirements, understands critical success factors, internal capabilities, timelines, and current infrastructure to successfully position projects/programs.
• Spends 75% or more of time in post-sales positioning, scoping, sizing and crafting deals.
• Coordinates with professional services delivery teams on their accounts with regards to understanding and meeting customer needs.
• Presents proposals and consulting solutions to customers and account teams.
• Accountable for accuracy of sizing and scoping services deals.
• Accountable and responsible for the identification, qualification and forecast reporting of all professional services opportunities.
• Bachelor s Degree in Computer Engineering or Computer Science.
• At least 3 years of experience in Cybersecurity or systems integration/management.
• Post sales services experience on Cybersecurity products.
• Required at least one or two Cybersecurity Certificates.
• Extensive experience managing large billable projects for external customers.
• Excellent ability to communicate effectively, in verbal and in writing.
• Strong technical acumen, sufficient to understand the technologies and technical issues involved with the Cybersecurity product portfolio and heterogeneous customer environments.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Solid presentation skills required.

ทักษะ:

Contracts, Internal Audit, Sales, English

ประเภทงาน:

งานประจำ

• Order Management: Process, track, and fulfill customer orders throughout the entire order lifecycle, ensuring customer satisfaction.
• Coordination with supply chain, planning & logistics teams to answer customer enquiries, and provide on time delivery.
• Contract management to ensure smooth operations in line with contracts (prices, payment terms and deliveries, etc.).
• Operation excellence: Conduct internal Audit on Sales Operations processes, develop, and implement new customer service policies and procedures across all affiliates.
• Ensure adherence to processes, especially with IT systems (ERP/CRM).
• Work on continuous improvement to streamline processes.
• Analyze recurring problems and implement solutions to prevent future issues.
• Customer Experience Enhancement: Initiate and lead initiatives aimed at improving the overall customer experience.
• Identify customer pain points to propose improvements.
• Team Management: Supervise and lead a team of customer service executives.
• Monitor performance metrics and ensure team adherence to service standards.
• Performance Analysis and Reporting: Monitor and analyze sales performance indicators (Sales vs Forecast & Budget).
• Track and analyze customer service metrics (Customer Service Level, Lead Time, Customer Satisfaction, resolution time).
• Forecast: Review update and monitor sales forecasts.
• Update demand forecast to supply chain and track demand variation.
• Competencies: General Customer-centric approach.
• Excellent English skills.
• Excellent communication skills.
• Teamwork and motivational skills.
• Exposure to international environment required.
• Functional In-depth understanding of sales principles and customer service practices.
• Proficiency with MS Office Suite, particularly MS Excel. Power BI is a plus.
• Proven work experience as a Sales support specialist is a plus.
• Hands-on experience with ERP and CRM systems is a plus.
• Qualifications: Bachelor s or Master's degree in Business field.
• 5-10 years of experiences in business operations.
• Excellent Command of spoken & written English.
• Excellent computer skills (Microsoft - Excel & Words).
• Good analytical and problem-solving skills.

ทักษะ:

Contracts, Microsoft Office, Excel, English, Japanese

ประเภทงาน:

งานประจำ

• Build and maintain strong and long-lasting business relationship with customers.
• Serve as the main point of contact for all customer account management matters.
• Negotiate contracts and close agreements to maximize profit.
• Develop a solid and trusting relationship with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our services according to customer needs and objectives.
• Maintain efficient account portfolios.
• Clearly communicate the progress of initiatives to internal and external stakeholders on a scheduled basis.
• Develop new business with existing accounts and /or identify areas of improvement to meet KPIs.
• Forecast and track key account metrics (e.g. monthly sales results and annual forecasts, etc).
• Update account fact sheets and account status reports.
• Collaborate with cross divisional / functional teams to achieve targets while keeping customers satisfied and engaged with our products and services in the long run.
• Assist with challenging customers requests/issues/escalation as needed.
• University degree in Business Administration, Automotive or Engineering.
• Experience in Account Manager or relevant role in charge of global automotive OES accounts will be advantageous.
• Work experience in Multinational Company with diverse culture and nationalities.
• A good understanding of entire value chain of automotive manufacturing and aftermarket industry.
• Mandatory: Proficiency in verbal and written communication in local language in English.
• Understanding in Japanese Language (N1 level or Business Japanese level) will be advantageous.
• Strong proficiency in Microsoft Office Tools, especially Excel and ability to do complex pivot table and lookup table analysis.
• Experience in SAP system.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and senior management level.
• Experience in delivering customer focused solutions.
• Proactive individual to innovate, initiate and implement improvements.
• Ability to think of the big picture and application to focused operations.
• Proven ability to multi-task, manage multiple account management projects at one time while maintaining sharp attention to detail and meeting timelines.
• Excellent listening, negotiation and presentation abilities.
• Know how to meet ambitious individual and team-wide targets.
• Additional Information
• Your future job offers you
• 5 working days, multinational working environment and flexible working hours.
• Make it happen
• Apply a job with us by clicking the I m interested button!.
• Due to high volume of candidates, only shortlisted candidates will be contacted.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

SAP, Problem Solving, Research, English

ประเภทงาน:

งานประจำ

• Provide executive consultation to customers and prospects to build solutions to achieve business goals and create value through a holistic model.
• Articulate strategic priorities and qualified addressable market opportunities.
• Leads the development and adoption of scalable governance models to achieve targeted revenue, margin, and market share goals.
• Leverages strategic partnerships with key decision-makers internally and in partner and customer organizations.
• Represent SAP externally on value management vision and strategic subject matters. Viewed as an emerging thought leader in their core area of specialization.
• Partner with field sales teams to identify revenue opportunities, manage the development of account strategies and plans to maximize customer lifetime value.
• Lead and develop the creation of customer-centric executive positioning/point of views to excite customer to collaborate with SAP.
• Collaborate with Virtual Account Team to deliver executive pitch reflecting value proposition for industry and knowledge of SAP portfolio Customer Engagement to Deliver Revenue for LOB or Industry/Industries.
• Guide Sales and Virtual Account Team strategy to focus on Vision to Value creation during customer journey.
• Act as a trusted strategic advisor to nurture customer executive relationships.
• Lead and orchestrate structured engagements and navigate a matrix organization.
• Position and lead SAP s engagements to build the case-for-change enabled by SAP solutions.
• Use techniques such as design thinking, interviews and process benchmarking to explore new business models and discover value opportunities.
• Identify, calculate and validate the value potential and ROI of SAP-enabled transformation.
• Embed experience thinking into all collaborative customer discussions.
• Engage with sponsors to continually make the case for change.
• Work with account team to ensure compelling industry and value messages are delivered in deliverables such as RFP Responses, Value Propositions, Points-of-View (PoV), Product Demos.
• Deliver presentations to small and large audiences and dealing elegantly with objections.
• Coach delivery teams from SAP and Partners to validate business case and secure value delivery to customer based on the understanding of implementation dynamics.
• Collaborate with other teams to monitor and guide the progress selected customers are making in their SAP enabled transformations Insight / Practice Development for LOB or Industry/Industries.
• Lead the buildout and/or curation of value proposition content aligned with end to end processes (i.e. Lead to Cash, Record to Report) and key personas (Customer Experience for Sales, Service, Marketing, Human Resources, Intelligent Spend Management, CFO, CHRO, Head of Supply Chain, CIO) across the Intelligent Enterprise. Value proposition content includes PoV templates, business case templates, value models.
• Engage in practice development projects showcasing industry expertise based on customer engagements and/or other field experience.
• Share insights/thought leadership across all relevant channels including social channels.
• Nurture and deliver customer reference stories that showcase actual proof points/value creation.
• Mentor junior team members.
• Participate in enablement programs, community of practices, and/or Hubs to share knowledge.
• Experience & Language Requirements.
• 8+ years of professional experience in Sales / Consulting / Industry / Functional experience.
• Min 3 years of strategy/management consulting experience with leading international firm or 3+ years of value advisory experience in B2B technology space across IaaS, PaaS or SaaS.
• Strong analytical and problem solving skills (e.g. first-principles based thinking, ability to deal with ambiguity) to build customer specific digital transformation value narratives.
• Strong business acumen with ability to link industry specific trends, customer objectives and the promise of technology into a compelling case for change.
• Advanced knowledge of value selling methodology and toolkits, e.g. executive interview techniques, design and facilitation of executive workshops, driving business and IT alignment, stakeholder validation, customer analysis and research, financial modelling for business case creation (e.g. cashflow estimation, NPV, ROI analysis).
• Strong customer facing skills and ability to navigate diverse stakeholder perspectives and expectations.
• Experience in diverse technology landscape and process/technology integration topics.
• Good understanding of emerging and growing technology trends (e.g. Cloud, AI).
• Understanding of core business processes in the context of ERP solutions. Strong understanding of Finance processes or SAP Finance capabilities will be considered an advantage.
• Understanding of SAP Industry/LoB and/or product offerings.
• Understanding of ERP implementations and post-implementation value management.
• Experience with large account management, account engagement design, and engagement orchestration.
• Experience building and retaining strong customer relationships.
• Fluency in English, any other language an asset. Fluency in the language of local markets desirable.
• Education.
• Bachelor's degree (or equivalent) required, MBA or equivalent degree required from an accredited university.
• Thailand, Indonesia, Malaysia (any).
• Global Mobility.
• T&C applied.
• Bring out your best.
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
• SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
• Successful candidates might be required to undergo a background verification with an external vendor.
• Requisition ID: 404263 | Work Area: Sales | Expected Travel: 0 - 40% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Asia-Pacific.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• As an SMC Azure Sales Specialist focusing on Infrastructure and Security, you are a business leader with technical expertise working with our most important Corporate Managed Customers. Located in country, you will lead a virtual team of Sales, Technical, and Services resources to help customers evaluate their Cloud Strategy and Digital & AI Transformation plans and recommend solutions that meet their requirements. You will build and maintain relationships with customers, influence long-term strategic direction and act as a trusted advisor, driving engagement at the C-suite level w ...
• This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your Cloud & AI expertise.
• Microsoft s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
• Scaling and Collaboration Collaborates with One Commercial Partner (OCP) and with a network of partners to cross-sell, up-sell, and co-sell; identifies and supports on-boarding new partners by researching and discussing customer scenarios; provides feedback to OCP on partner gaps; develops joint proposals and consumption plans with partners; contributes to developing partner strategies to address gaps in partner capabilities. Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners. Role Model Microsoft Values Treats others with fairness and respect, and shows empathy and compassion. Models compliance and represents the Microsoft Values and the One Microsoft culture. Sales Execution Collaborates with team members to discover new opportunities; drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., marketing, account teams); collaborates with account teams, partners, or services to track, qualify, and expand new opportunities; collaborates with other teams (e.g., account teams) and services to build pipeline; interfaces with customers and builds relationships via social selling; applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed. Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals; has a deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services; creates guiding examples of digital transformation through seminars, workshops, Webinars, and direct engagement. Identifies customer business needs and technology readiness; contributes to the development of solutions in collaboration with internal teams, partners, and services; proposes prioritized solutions that align with customers' needs; articulates the business value of proposed solutions. Proactively builds external stakeholders' mapping; collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business. Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, global black belts [GBBs]); for licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners; identifies, articulates, and facilitates the removal of blockers to consumption by partnering with internal and external stakeholders. Implements strategies to accelerate the closing of deals; contributes input on strategies to drive and close prioritized opportunities; coaches junior team members in deal plan execution; implements close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure. Technical Expertise Collaborates with the "compete" global black belts (GBBs) to analyze competitor products, solutions, and/or services and implements strategies to position Microsoft against competitors in customer communication; proactively provides analysis of the competitive landscape in supported solution area; evaluates opportunities and makes recommendations on pursuit or withdrawal. Sales Excellence Collaborates with partners and resources and leverages customer insights or industry knowledge; contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation. Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Engages with internal and external stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory. Manages the end-to-end business of the assigned territory; conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities. Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience; manages and/or orchestrates sales and delivery success through the account team and pursuit team. Deliver Results Through Teamwork Drives the execution of projects by identifying customer and operational needs, setting priorities, removing barriers and obstacles, and allocating resources. Partners and collaborates with other teams on related deliverables, and leverages others in relevant work streams.
• Required/minimum qualifications Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience. Additional or preferred qualifications 3+ years of solution sales or consulting services sales experience Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience OR 8+ years of technology-related sales or account management experience.
• Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.