เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Define, implement, and monitor client engagement strategies and initiatives, in collaboration with boutique management, to retain and grow the client base.
• Work closely with the Boutique Team and Private Clients Manager to identify clients with the potential to groom into top clients and define their engagement journey.
• Analyse and act upon client insights to develop and adjust our clienteling plan, with buy-in from key stakeholders at boutique and office level.
• Support and nurture meaningful client relationships to achieve a deeper understanding and connection to Chanel.
• Be responsible for the client engagement budget and be proactive in proposing cost-efficient alternatives, whilst maintaining key objectives and brand gesture.
• Manage and develop the Boutique Client Engagement team through training and collaboration with HR and promote a talent pipeline.
• Foster client knowledge and clienteling habits in each boutique, as well as strengthen the connection between the boutiques and office.
• You are energised by Collaborating cross-functionally in a fast-paced retail environment.
• Navigating complexity and various stakeholders in a dynamic environment.
• Engaging in projects that challenge and expand your skills.
• Developing a client-focused and high-performing team.
• What you will bring Comfortable being client-facing, with the ability to hold engaging and meaningful conversations, as well as being culturally aware and having worldly knowledge.
• Experienced in building authentic relationships built on trust with both clients and internal and external stakeholders.
• Client orientated, with a passion to deliver exceptional experiences and services to our clients.
• A team player with a collaborative style of working and high level of empathy.
• Strong analytical skills and a strategic thinker.
• Experienced in managing a team.
• Background in luxury retail is preferred.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Enthusiastic, Good Communication Skills, Leadership Skill

ประเภทงาน:

งานประจำ

• Build and maintain relationships with client groups to manage customer relations.
• Create customer satisfaction and leave a positive impression.
• Oversee, plan, and develop initiatives to foster community building and customer loyalty for the project.
• Plan customer engagement activities and communicate with clients through both online and offline channels.
• Plan and create campaigns with content to directly reach customers.
• Coordinate with relevant parties to organize various activities for customers, both online and offline.
• Collect and analyze customer data to understand individual behaviors and enhance satisfaction.
• Manage satisfaction levels in accordance with the defined SLA of the customer relations department.
• Monitor and address homeowner satisfaction after move-in.
• Ensure preparedness of documentation and equipment for customers in receiving transfer boxes within specified timelines.
• Manage feedback from homeowners and customers via applications and the call center.
• Create value through soft sales strategies and recommend various company projects.
• Review documentation related to the management of each project's legal entities.
• Check records of income and expenses for shared costs in each project.
• Maintain the database of homeowners for each project.
• Establish management fees for various projects and record expenses in common areas.
• Act as a central unit to coordinate and distribute maintenance requests for various projects.
• Support the handover process to the legal entity for each project.
• Perform other assigned duties.
• Bachelor s degree or higher in any field.
• Have at least 5 years of experience in customer management and administration.
• Possess English communication skills with a TOEIC score of 650.
• Have good communication skills, strong interpersonal relations, and analytical thinking abilities.
• Have a passion for service and coordination skills.
• Understand construction or system-related issues and can effectively solve problems as they arise.
• Proficient in using Microsoft Office programs.
• Highly responsible and able to work under high pressure.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Energetic, Enthusiastic, Fast Learner, Good Communication Skills, Outgoing Personality, English, Thai

ประเภทงาน:

งานประจำ

• Rent a Scooter Bangkok is Bangkok s number one motorcycle rental business, known for exceptional customer service and exceeding expectations. Our mission is to deliver the ultimate "wow" effect with every clients interaction through thoughtful touches like complimentary candies, refreshing towels, free gifts and exceptional customer service.
• With the best fleet of scooters, a prime location, and a team driven by trust, teamwork, and efficiency, we ensure every customer enjoys a seamless experience. If you r ...
• THAI NATIONALS ONLY !!!.
• www.rentascooterbangkok.com.
• www.motorcyclerentalbangkok.com.
• www.motorbikerentalsbangkok.com.
• www.rideinasia.com.
• Welcome Clients with a Big Smile: Provide a warm, friendly, and engaging welcome to all customers.
• Be Extremely Responsive & Reactive: Respond promptly to messages, emails, and inquiries, aiming to reply within one minute.
• Explain the Contract & Scooter Details: Clearly explain rental agreements, scooter specifics, and important driving tips for navigating Bangkok.
• Manage Payment & Deposits: Handle customer payments and deposits efficiently, ensuring follow-up and organization.
• Update Stock in Real-Time: Maintain accurate records of motorbike stock in our CRM system (Asana) in real-time.
• Follow Up on Payment & Rental Extensions: Ensure timely payment collection and follow up on any rental extensions.
• Manage Accounting for Scooters: Oversee scooter-related accounting and financial tasks.
• Prepare Weekly & Monthly Reports: Compile and prepare detailed reports on rentals, payments, and business performance.
• Collect Client Reviews: Request and track customer reviews after each rental to ensure satisfaction and continuous improvement.
• Stay Available for Assistance: Be available on the phone to assist clients with any issues related to the bikes during their rental period..
• Job Details:.
• Working Hours: Monday to Saturday, 9:30 AM to 6:00 PM.
• Salary: Between 20,000 and 35,000 THB per month, based on skills, experience, and mindset.
• Commission: Offered based on monthly revenue/gross margin.
• Location: 39/4 Soi Attha Kravi 1, Sukhumvit Soi 26, Central Bangkok.
• Probation Period: 3 months.
• Start Date: ASAP.
• Tools and Systems: You will use a CRM system called Asana to manage customer follow-ups and motorbike inventory. Communication with customers will primarily be handled through WhatsApp, with the corporate phone provided by us.
• Opportunities for Growth: Outstanding performance may lead to higher positions within the company, offering exciting opportunities for career advancement.
• Please send a mail directly to our Recruitment Department, with the subject Scooter Manager at the following email: [email protected] and [email protected].

ทักษะ:

Social media, Analytical Thinking, Leadership Skill, Good Communication Skills

ประเภทงาน:

งานประจำ

• Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
• Define and deliver a roadmap that delivers a consistent target customer experience across touchpoints and business processes.
• Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that cap ...
• Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
• Lead implementation of key CX initiatives/solutions to enhance quality and differentiate CX across various touch-points.
• Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction.
• Managing the execution of FWD CX strategic initiatives across key journeys e.g. Customer Journey Mapping, Customer design thinking workshops, etc.
• Ensure that the amount of effort spent by customers in their interactions with FWD and its partners is significantly and measurably reduced, to improve both experience and lower cost to serve.

ประสบการณ์:

10 ปีขึ้นไป

ทักษะ:

Product Development, Research, Data Analysis, Management, English

ประเภทงาน:

งานประจำ

• Develop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment.
• Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD.
• Drive execution of CX related initiatives and ensure alignment of all customer related initiatives.
• Coach and build human capabilities to have a deep understanding of what customers need and expect, and be able to translate into action plan for each customer segment, estimate ROX, through to execution.
• Supervise all customer communication approval to ensure clarity and best CX.
• Work with people culture to infuse CX culture into FWD TH through CX pillars, company goals, customer community, PCD, clarity guideline to achieve FWD goal as to be customer-centric brand.
• Manage team and ensure good employee experience through communication, recognition, motivation and development to increase team engagement.
• Bachelor or Master Degree in business related field with strong academic background from reputable university.
• Design thinking will be advantage.
• At least 10-12 years of experience and proven success in team management, customer experience, product development, customer research and analysis.
• Good Communication in Thai and English.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Management, Sales, Financial Analysis, Market Research, English

ประเภทงาน:

งานประจำ

• Achieve the individual target in terms of the sale amount, profit, and spread.
• Cooperate with the General Manager and colleagues to take care of suppliers and customers.
• Complete credit application and analysis of credit of customer in terms of ability to pay and negative information for consideration.
• Evaluate customer records and recommend payment plans.
• Follow postdated cheques and necessary documents from customers and follow up in case of any delayed payment.
• Build trust, value others, communicate effectively, drive execution, solve problems creatively and demonstrate high integrity.
• Bachelor s degree in the Marketing, Economic or related field.
• Experience at least 3 years in corporate sales at leasing companies or bank, asset on Truck, forklift or any.
• Marketing, Financial, and Negotiation skill with relevant product and industry knowledge.
• Good command of English communication.
• Computer and instant office software Literacy is required.
• Provident Fund.
• Group Insurance.
• Bonus.
• Transportation allowance.
• Working hours: 08:30-17.30 Hrs (Mon-Fri) 5 days of working.
• Working Location: 30th Floor, Q-House Lumpini Building, 1 Sathorn Road (Near MRT Lumpini exit 2).

ทักษะ:

Risk Management

ประเภทงาน:

งานประจำ

• Convert insights into business recommendations and format proposition plans and cascade to store executions.
• Be the project manager in transformation initiatives collaborating and engaging in agile way with right stakeholders at the right timing to gain sponsorship and ownership on the plan.
• Ensure that the Blueprint of the format such as CIA model of New & Refresh store, layout, operation & manpower standard, etc. have been designed to meet format Strategy ...
• Spot risk, opportunity to reshape format strategy where possible.
• Follow Business Code of Conduct and always act with integrity and due diligence.
• Extensive experience in Retail business, Project /Program Management, Commercial & Business acumen.
• Negotiating and influencing skill, Understanding of Thailands macro/micro economic, geographic, demographic and customer behavior.
• Customer understanding and empathy.
• Digital commerce and multi-channel awareness.
• Ability to make data-driven strategic decisions.
• Communication and influencing skills.
• Change management skills.
• Risk management skills.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Statistics, Big Data, English

ประเภทงาน:

งานประจำ

• Provide strategic oversight of customer data management, ensuring compliance with regulatory standards and alignment with the bank's overall strategy.
• Develop and implement strategies to enhance customer data quality.
• Offer guidance and support on leveraging customer data for various strategic projects.
• Assess and monitor the quality of customer data to ensure it meets business needs.
• Manage databases and information systems to support marketing and analytical objectives and analyze data to generate statistical reports, performance metrics, and insights for decision-making.
• Qualifications Bachelor's or Master's degree in Statistics, Data Management, Information Technology, Computer Engineering, or related fields.
• 5-7 years in enterprise data management, big data, data engineering, cloud platforms, or advanced SQL; banking industry experience preferred.
• Strong project management, excellent negotiation, and ability to present complex issues clearly in Thai and English.
• Systematic thinker focused on continuous process improvement and sound decision-making.
• Fluent in written and spoken English.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Sales, Management, Marketing Strategy, Property Management / Development, Negotiation

ประเภทงาน:

งานประจำ

• Act as Project Manager (PM) to coordinate and drive sales, marketing, handover, and after-sales services to achieve project goals.
• Develop strategies and plans for the department to meet the company's objectives.
• Identify new sales channels for the company.
• Build competitive capabilities and develop new business opportunities.
• Coordinate with both internal and external teams to ensure smooth operations and successful completion of projects.
• Participate in presenting various marketing channels.
• Delegate tasks and customer cases to team members.
• Monitor and ensure the sales team meets their targets.
• Analyze customer behavior and needs, as well as competitors, to advise the marketing team.
• Manage and optimize team performance (e.g., sales meetings, reviewing cases, portfolios, sales, and photos).
• Evaluate the performance of all sales personnel and report directly to management.
• Troubleshoot, make decisions, and provide support to the sales team to ensure smooth operations.
• Adhere to company policies and effectively communicate them to subordinates.
• Develop and maintain good relationships with team members, clients, and business partners.
• Oversee and review sales reports of the team.
• Collect, summarize, and report sales results and other tasks to the Executive Vice President.
• Conduct sales team meetings and other meetings as assigned.
• Participate in presenting the company's various policies.
• Perform other tasks as assigned.
• Bachelor's/master's degree or higher in any field.
• Minimum of 7 years in experience in sales management, particularly in real estate.
• Strong English communication skills (TOEIC 700).
• Creative, able to propose new perspectives and marketing strategies for the company.
• Strong understanding of business management, finance, marketing, real estate, architecture, and other related fields.
• Strong negotiation and presentation skills.
• Proficient in MS Office, Excel, CRM, NAV, or experience with sales management systems.
• Ability to work under high pressure.

ประเภทงาน:

งานประจำ

• Position Overview.
• Support our growing sales initiatives, streamline administrative processes, and ensure a higher level of customer service and operational efficiency.
• Relieve the current team from administrative burdens, allowing them to focus more on strategic sales activities and client engagement, thus enhancing overall productivity.
• Facilitate smoother coordination between lubes sales team, Territory Managers, and other department, ensuring seamless operations and improved internal communication.
• Data Management: Generate sales reports, maintain accurate data, and support analysis.
• Coordination: Assist the sales team with scheduling, travel arrangements, and sales material preparation.
• Inventory Management: Monitor souvenir stock levels and coordinate with lubes sale team.
• Marketing Support: Assist with campaign coordination and prepare marketing materials.
• Administrative Duties: Perform general office tasks, manage documentation.
• Education: Bachelor s degree in Business Administration, Marketing, or a related field.
• Experience: Minimum or 1-2 years of experience in sales administration or related role.
• Skills: - Proficiency in office administration, including managing schedules, and handling customer inquiries.
• Strong organization and multitasking abilities to manage various administrative tasks efficiently.
• Attention to Detail: Hight level of accuracy in handling data and documentation.
• Flexibility to adapt to changing priorities and handle a dynamic work environment.
• Strong focus on delivering hight-quality customer service and maintaining positive relationships.

ทักษะ:

Sales, VMware, Cloud Computing

ประเภทงาน:

งานประจำ

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience.
• Cloud Presales/ Cloud Solution Sales.
• Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
• Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
• Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Demonstrate a strong understanding of cloud fundamentals and best practices for at least one of the following cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform (GCP) or other public cloud.
• Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
• Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
• Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
• Develop strategic cloud project plans that outline the migration process and highlight the long-term benefits for customers.
• Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
• Deliver impactful presentations that showcase your cloud knowledge and effectively communicate the value proposition of our cloud solutions.
• Participate in proof-of-concept (POC) development and execution.
• Stay up-to-date on the latest cloud trends and technologies to ensure you offer the most relevant solutions to our customers.
• Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
• Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
• Proven experience in architecting cloud solutions for medium to large enterprise customers.
• Ability to analyze customer environments and recommend secure cloud solutions that align with their specific business needs.
• In-depth understanding of general security practices for cloud computing.
• Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
• Working knowledge of Landing Zone design principles.
• Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
• Excellent presentation and communication skills, with the ability to tailor your message to different audiences.
• Experience in developing strategic plans and investment proposals for cloud projects is a plus.
• A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
• Cloud Service Support/ Dispatcher / Cloud Technical Support.
• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• 3+ years technical support, technical consulting experience, or information technology experience.
• Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
• Cloud Implementation (Azure Cloud engineer).
• Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
• Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
• Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
• Manage Monitoring and Troubleshooting AWS SQL (SQL VM, Manage instance, PAAS).
• Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
• Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
• Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
• Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
• Experience with Logging and log monitoring (CloudWatch and CloudTrail) both for performance, security, and compliance efforts.
• Proficiency with Infrastructure as Code (IaC), including CloudFormation and/or Terraform.
• Understanding of CI/CD on AWS platform.
• Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
• Strong understanding of Identity and Access Management (IAM), SSO Integration.
• Strong understanding of high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Network Security (Cloud).
• Reponsibilities.
• Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
• Support integration with Software-defined network and virtualization platform such as Linux KVM.
• Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
• Work with hyper scaler providers to implement network connection between cloud environments.
• Manage network information registrations such as IP network address, AS number, domain name, etc.
• Implement authentication, authorization and accounting system for network and security devices.
• Troubleshoot network and security incidents.
• Relevant network certifications such as CCNA, CCNP, CCIE.
• Relevant Information Security certification such as CISSP.
• Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
• Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.
• Experience with network monitoring and troubleshooting tools.
• Cloud Solution Review and Risk Management Specialist (Bidding Review Team).
• Facilitate and drive solution review sessionStudy and Evaluate technical requirement including TOR.
• Compare and Validate between Presale s solution and Customer requirement.
• Ensure the delivery plan with the identified timeline.
• Clarified the owner of after-sale process both Insource and Outsource.
• Consult to clarify the Project s risks with Risk Mitigation to have Risk Register Cost.
• Ensure corporate governance guideline are adhered.
• Prepare summarized report with approval on Solution Review Result and handover to EFRM.
• Note:Non-Telecom team is responsible for Cloud both Public (MS, AWS, Google, HW, Oracle) & Private, ICT (Server, IT Infra, CCTV, Wi-Fi, etc.), Security and SW development Product.
• Education: Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in enterprise solution delivery, including network infrastructure, cloud solutions, and data center technologies.
• Proven track record in bid evaluation, contract negotiation, and vendor management.
• Strong understanding of risk management principles and methodologies.
• Experience in working with diverse technical teams and stakeholders.
• Proficiency in network protocols (TCP/IP, routing, switching) and network security concepts.
• Knowledge of cloud technologies (AWS, Azure, GCP) and virtualization.

ประเภทงาน:

งานประจำ

• Transport Operation Manager is responsible for supporting the efficient and effective functioning of transportation processes within an organization. This role involves overseeing day-to-day operations, managing ground operation, and ensuring compliance with industry regulations. Transport Operation Manager will collaborate with various teams to ensure that goods will be dispatched and delivered to both internal customer and external customer timely and correctly.
• Supervise and coordinate daily transportation activities, ensuring timely delivery a ...
• Monitor and manage fleet operations with selected vendor, including vehicle maintenance, driver scheduling, and route optimization.
• Oversee the utilization of transportation management systems (TMS) and related technologies.
• Collaborate with IT teams to troubleshoot and resolve system issues, ensuring seamless integration with other organizational systems.
• Analyze transportation data to optimize delivery routes, reduce transit times, and enhance fuel efficiency together with Control Tower Team
• Implement strategies to improve the overall performance of transportation routes.
• Lead and motivate a team of Supervisor, Officer, Controller, and Dispatcher.
• Conduct regular performance reviews and provide training to enhance team skills.
• Identify and implement technology solutions to enhance transportation operations, such as GPS tracking, route planning software, and communication tools together with Control Tower Team
• Ensure compliance with transportation regulations and safety standards.
• Build and maintain relationships with external transportation vendors, and ensuring service level agreements are met.
• Evaluate vendor performance and address issues as they arise together with other related division such as Control Tower Team
• Generate regular reports on key performance indicators (KPIs) and analyze data to identify trends and areas for improvement.
• Present findings and recommendations to senior management.
• Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
• 6+ years of experience in transportation operations and management.
• Familiarity with transportation management systems and related technologies.
• Strong leadership and interpersonal skills.
• Knowledge of relevant regulations and safety standards.
• Excellent problem-solving and decision-making abilities.
• Proficient in using MS Office and other relevant software..

ประเภทงาน:

งานประจำ

• The Business Process Design Specialist/Manager is responsible for analyzing, designing, and improving business processes to enhance organizational efficiency, reduce costs, and improve customer satisfaction. The role involves working closely with various departments to map workflows, identify inefficiencies, and implement optimized processes aligned with the organization s strategic goals..
• Collaborate with stakeholders to gather detailed insights into current business processes.
• Develop process flow diagrams, documentation, and workflow models using industry-standard tools.
• Identify gaps, bottlenecks, and inefficiencies in existing processes.
• Propose and implement process improvements that align with business objectives.
• Drive process re-engineering initiatives to support digital transformation and operational excellence.
• Ensure alignment between business processes and technology systems.
• Work with cross-functional teams to ensure process designs meet business needs.
• Act as a liaison between business units and IT teams to ensure effective implementation of process changes.
• Define and track key performance indicators (KPIs) to measure the success of process improvements.
• Provide regular updates and reports to leadership on process optimization initiatives.
• Ensure all business processes adhere to company policies and regulatory requirements.
• Develop and maintain process documentation for training and compliance purposes.
• Provide training and guidance to employees on new and updated processes.
• Support teams in adapting to process changes..
• Bachelor s degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
• Minimum 5 years of experience in business process design, process improvement, or a related role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills to collaborate with diverse teams.
• Proficiency in process modeling and documentation tools.
• Knowledge of Lean, Six Sigma, or other process improvement methodologies.
• Familiarity with ERP systems and workflow automation tools.
• Understanding of digital transformation trends and technologies.
• Lean Six Sigma Green Belt or Black Belt.
• BPM (Business Process Management) certification is a plus.
• Project Management Professional (PMP) certification is a plus.
• Detail-oriented with a focus on efficiency and accuracy.
• Self-motivated and capable of managing multiple projects simultaneously.
• Adaptable to changing business needs and environments..
• Contact Information:-.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

ทักษะ:

Diplomacy

ประเภทงาน:

งานประจำ

• Passionate about delivering great work.
• Proactively engage each account to ensure that every Activate functionality and offering is being leveraged, maximizing the value of each Activate subscription.
• Work with customers to develop a plan, including metrics for success that outlines how Activate will be addressing their immediate and future needs.
• Provide continuing education for customers to maximize product usage.
• Work cohesively with Sales, Product, Support and Data to ensure fast and managed implementation and deployment.
• Constantly think of innovative ways Activate can increase renewals and drive long term customer success. A proactive approach is taken for each account where cross-selling and up-selling is made a priority.
• Distribute product expertise through delivery of training and planning workshops to clients.
• Pro-actively analyze customer product usage and provide strategic advice to the customer around how they can better engage their internal and external users.
• Liaise with customers to track additional requirements and features.
• Work with product, support and R&D to meet customers requirements.
• Work closely with data analysts to provide customers added value analytics and professional out of the system reports and insights.
• A Little About You.
• Curiosity drives your interest in what moves the market. A proven commercial leader, who can build and execute a sales strategy and plan, and be accountable for sales operations, such as forecast and pipeline management. You thrive in a fast-paced sales environment, have exceptional commercial acumen and very strong client relationship and negotiation skills. A proven people leader, who is passionate about developing and growing talent, who has a track record of building morale and high team engagement. You are a team player who has the ability to collaborate with peers and contribute to the success of NIQ Thailand.
• Qualifications A minimum of 3 years demonstrated experience working with key customer management, account management, consultancy or sales roles.
• Demonstrated experience with account planning with complex customer structures.
• Proven track record of establishing strong customer relationships across levels of an organization.
• Working in SaaS hi-tech company/ startup as a B2B customer success manager - an advantage.
• Proven track record in delivering great value to your customers.
• Excellent presentation and communication skills.
• Strong communication and interpersonal skills.
• Diplomacy, tact, and poise when working through customer issues and escalations.
• Strong organizational/time management skills and the ability to manage multiple projects simultaneously.
• Demonstrated ability to effectively work cross-functionally.
• Demonstrated ability to manage complex projects, align resources and manage to measurable business and technology outcomes.
• Strong analytical skills, proven experience with data analytics and creating insights out of complex data.
• experience in retail industry, FMCG market, and shopping behavior analytics - an advantage.
• Additional Information.
• Remote-hybrid based role, must be physically located within Thailand and candidate must be a Country/Region Resident .
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Accountable for meeting individual (KPIs) and team goals.
• Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
• MUST have good command of spoken and written ENGLISH language and be a Native Thai.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
• Minimum typing speed of 35 words per minute.
• English proficiency test such as TOEIC score 700 and above.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Compliance, Finance, Accounting, English

ประเภทงาน:

งานประจำ

• Manage relationship with Krungthai corporate clients with annual sales more than 1,000 ML per years.
• Manage business relationship with Krungthai clients and offer the integrated financial solution under. customer needs understanding in order to enhance client profitability.
• Co-analyze the Client needs, credit facilities, associated risk and company status to develop the financial solution proposition under asset quality management.
• Coordinate with the related departments in marketing and servicing the clients.
• Perform the closely credit monitoring client abilities in compliance with the bank policies or guidance.
• Bachelor s or Master s degree in Business Administration, Finance, Accounting, Economics, Banking and Finance or related fields.
• At least 4 years experience in relationship manager in Corporate banking, credit officer, corporate finance, sale and marketing are valuable.
• Knowledge of industry analysis, financial instruments,.
• Excellent English, reading and writing.
• Excellent interpersonal skill, problem solving skill, self-motivated, achievement oriented and integrity.
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .

ทักษะ:

Research, English

ประเภทงาน:

งานประจำ

• To ensure all teams have up to date information prior to each service.
• To answer the telephones promptly, courteously and following the relevant judging standards.
• To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
• To pass all special guest requirements to the relevant department required to act upon them.
• To accurately take and process all cancellations and amendments.
• To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
• To accurately file all correspondence relating to reservations processed.
• To welcome guests with warmth and courtesy according to required standards.
• To assist guests with their belonging and ensure that they are returned without delay.
• To observe and to anticipate guest s needs.
• Glean personal and relevant information relating to VIP guests.
• To support the management ensuring a smooth, pleasant and efficient service.
• To use up selling techniques to exceed guest expectations and increase revenue.
• To ensure that the manager is kept informed of all guest comments and complaints.
• To create personalised menu.
• To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
• To revise floor plan and check floor is set correctly.
• To use the booking sheet to check name, and refer to guests appropriately.
• To set up and to maintain a nice working area.
• To follow opening / closing duties to required standards.
• Other duties as assigned by superiors.
• Full working rights for Thailand only.
• Previous experience in similar role 2 - 3 years.
• F&B background.
• Customer care skills.
• Attention to detail.
• Ability to work under pressure Autonomy & initiative.
• Ability to handle a complex and multi-faceted role.
• Excellent level of English.
• Motivational skills.
• Interested person may send your resume to [email protected].
• or contact to.

ทักษะ:

Compliance, Data Analysis, Power BI

ประเภทงาน:

งานประจำ

• Build and maintain an HR data repository tailored to the food business under ThaiBev group, focusing on metrics critical to food operations, such as labor productivity, turnover by location, and shift coverage efficiency.
• Ensure data integrity and compliance with industry-specific labor regulations, maintaining a transparent and accurate source of HR information.
• Collaborate with operations teams to integrate labor data from multiple food business units, enabling holistic insights across various branches and regions.
• Assist HR Line Manager on Strategic HR Analytics for Workforce OptimizationConduct data analysis on staffing patterns, turnover rates, and workforce efficiency to identify optimization opportunities aligned with food business cycles.
• Use predictive analytics to anticipate workforce needs for peak and off-peak seasons, aiding in proactive staffing and cost control with operation team to centralization.
• Assist on Commercial Structure and Labor Cost Management for Food OperationsAnalyze labor costs relative to revenue and operational efficiency within different food outlets, providing insights to optimize staffing while maximizing profitability.
• Support the development of labor cost budgets that align with product pricing and sales targets in the food sector, helping maintain competitive yet profitable operations.
• Generate regular reports on labor cost performance against targets, identifying areas for improvement and enabling business leaders to adjust strategy as needed.
• Be Leader on developing Power BI Development for Real-Time Food Business InsightsDesign and deploy Power BI dashboards specific to food operations, offering real-time insights on key metrics like labor costs, staffing levels, and turnover rates across outlets.
• Collaborate with senior leaders in the food division to customize dashboards, highlighting KPIs that impact food production, service speed, and customer satisfaction.
• Continuously update Power BI capabilities to provide comprehensive, up-to-date views on HR metrics essential to food business strategy.
• 3+ years of experience in analytics, data management not specific in HR experience.
• Demonstrated proficiency in Power BI development and advanced Excel skills, including VBA, macros, and pivot tables.
• Prior experience in labor cost analysis, commercial structure evaluation.
• Contact Information:-.
• Oishi Group Public Company Limited.
• CW Tower, No.90. Ratchadapisek Road, Huai Khwang, Bangkok.

ประเภทงาน:

งานประจำ

• Collaborate with business stakeholders to identify technology enablers to grow the business
• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products
• Produce and review product requirements documents and work with the UX/UI team to finalize product specification
• Manage and control the completion of projects, overseeing all aspects of solution implementation from start to finish to meet agreed scope, schedule and budget
• Use metrics and data visualization to report progress and support data-driven decision making
• Owns the product launch, conducts user acceptance tests, assists in framing and execution of test cases, and communicates post-launch feedback to business and platform product stakeholders
• Provide the idea to improve products to meet customer needs (the idea must be based on the data driven)
• Work closely with QA team to create the test cases and perform the UAT to make sure the highest quality of products
• Analyze product usage and customer feedback to improve the product
• Perform the product discovery process or job to be done to identify what customer really needs.
• Create product road map and plan.
• Provide data in all aspect to upper management for a decision making.
• Bachelor's degree in Information Technology, Computer Science or related fields
• At Least 5 years of experience as a Developer, Software Engineer, Project Manager, Product Owner or System Analyst Positions
• Self-motivated, eagerness to learn and embrace new challenge
• Strong leadership and people management skill.
• Location: BTS Ekkamai
• Working Day: Mon-Fri.

ทักษะ:

Accounting, Compliance, Accounts Payable

ประเภทงาน:

งานประจำ

• Prepare and ensure timely and accurate financial statements and reports in accordance with local and international accounting standards.
• Oversee month-end and year-end closing processes, ensuring all financial transactions are properly recorded and reported.
• Manage the preparation and submission of statutory accounts, ensuring compliance with Thai regulations.
• Manage and take part in the monthly core project invoicing process and reconciliations. This involves cross functional follow-up and coordination.
• Manage the invoicing of none core activities such as events, rental, etc.
• Manage and take part in documenting, recording and reconciliation of Work In Progress as well as Customer Prepayments.
• Weekly Cash Flow Update: Monitor and update cash flow projections, ensuring accurate tracking of all cash inflows and outflows.
• Oversee accounts payable and receivable processes to ensure timely payments and collections.
• Ensure compliance with all local tax regulations, including VAT, corporate income tax, withholding tax, and personal income tax.
• Prepare and submit tax returns and liaise with tax authorities as needed.
• Provide guidance on tax planning and implement strategies to optimize tax liabilities while ensuring compliance.
• Coordinate and manage external audits, ensuring timely and accurate completion.
• Develop and maintain robust internal controls and procedures to safeguard company assets and ensure accurate financial reporting.
• Manage and take part in preparation of reconciliations of all balance sheet accounts on a monthly basis as well as oversee the continued up-date and completion of the monthly closing check list..
• Participate in the budgeting process, including the preparation of annual budgets and periodic forecasts.
• Monitor and analyze budget variances and provide actionable insights to management.
• Ensure compliance with the Board of Investment (BOI) regulations in Thailand.
• Prepare and submit BOI reports and documentation as required.
• Liaise with BOI officials and ensure all company activities meet BOI requirements.
• Lead and mentor a team of accounting professionals, fostering a collaborative and high-performance culture.
• Provide ongoing training and development opportunities to enhance team skills and knowledge.
• Stay updated with changes in local and international accounting standards and tax regulations.
• Ensure compliance with all regulatory requirements and implement necessary changes to company policies and procedures.
• Validate and reconcile management information shared in Power BI, ensuring data accuracy and reliability.
• Validate, support and distribute Business Unit reporting.
• The Qualifications.
• Bachelor s degree in Accounting, Finance, or a related field; CPA or equivalent certification preferred.
• Minimum of 5 years of accounting experience, with at least 2 years in a managerial role with overall responsibility of Financial Reporting. Experience from a listed company would be a plus.
• In-depth knowledge of Thai accounting and tax regulations, including BOI compliance.
• Experience in the software development or consulting industry is a plus.
• Understanding of international accounting standards (IFRS).
• Proficient in accounting software, particularly Xero, and related systems such as ApprovalMax.
• Experienced user of spreadsheet tools such as Google Sheets or Excel.
• Excellent analytical, problem-solving, and organizational skills.
• Strong attention to detail and ability to work under pressure and meet tight deadlines.
• Good communication and interpersonal skills, with the ability to interact effectively with various stakeholders.
• The Benefits.
• 10 (15) days annual paid vacation.
• Flexible working hours.
• Hybrid working policy.
• Health & Life insurance.
• Free Lunch every Wednesday.
• Provident Fund.
• Learning Support.
• An office in the heart of Bangkok, connected with MRT Queen Sirikit station, with easy access to the highway.
• International work environment with over 25 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.