เงื่อนไขการค้นหา

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Accounting, Negotiation

ประเภทงาน:

งานประจำ

• Act as internal consultant to support strategy development and lead execution of key strategic projects.
• Take ownership of new partnership development, identify, develop and execute plan to align with company strategy.
• Work with head of department to plan and allocate partnership budget across channels.
• Develops and maintains productive working relationships with team members.
• Tracking business performance and create monthly summary report.
• Bachelor s degree in finance, Accounting, Business, IT, Engineer or any related field.
• At least 4 years experience in Business development, Strategic Planning, Financial Planning or related field.
• Experience in consultancy companies Big4 is a plus.
• Customer orientation, self-driven, strong negotiation skills and excellent interpersonal.
• Creative problem solver.
• High proficiency with Microsoft Excel, PowerPoint, understanding of financial.
• report is a plus.
• Location: True Digital Park, Punnawithi.

ทักษะ:

Social media, Excel, Multitasking

ประเภทงาน:

งานประจำ

• Handle inbound and outbound calls to assist customers with inquiries, complaints, and requests.
• Manage and resolve customer complaints and urgent issues through various channels such as telephone and social media.
• Provide accurate and timely information regarding the shopping mall, including stores, facilities, services, and events.
• Create work orders and record customer details into the system.
• Follow up on complaints, maintenance issues, and service requests until resolution and case closure.
• Analyze recurring issues and propose preventive or immediate solutions.
• Prepare daily, weekly, and monthly reports on calls, complaints, and maintenance requests.
• Perform reception duties, including greeting visitors, verifying identification, and issuing visitor access cards for office building entry.
• Coordinate and manage the process of collecting and returning visitor cards, ensuring security protocols are followed.
• Collaborate with relevant departments to ensure smooth operations and enhance customer satisfaction.
• Minimum 3 years of experience in a call center or customer service role.
• Experience in handling complaints, inquiries, and service requests via phone, social media, or in-person channels.
• Familiarity with CRM systems or call center software is an advantage.
• Proficiency in MS Office applications (Word, Excel, Outlook).
• Strong interpersonal skills and the ability to work as part of a team.
• Willingness to work in shifts, including weekends and public holidays.
• Strong verbal communication and active listening skills.
• Service-minded with a professional and courteous approach.
• Ability to remain calm and manage challenging or emotional customer situations.
• Effective problem-solving and decision-making skills.
• Strong multitasking ability in a fast-paced environment.
• High attention to detail and accuracy in documentation.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Microsoft Office, Excel, English

ประเภทงาน:

งานประจำ

• Answer customer calls with accurately, efficiently and professionally by following call center processes (English and Thai language).
• Maintain and update the necessary information for customer into related banking system with accurately.
• Follow up on customer requests/issues or escalate to supervisors when needed according to department processes.
• Perform sales activities to support business direction by providing and recommend the most suitable banking products and service to customer.
• Fulfill other work assigned by supervisors or managers.
• Bachelor's Degree in any fields.
• Able to work on shift schedule.
• Knowledge of Financial and Banking business (if any).
• Computer literate in Microsoft Office - Word & Excel.
• Customer service oriented.
• Proactive, self-motivated and high responsibility.
• Able to work in a team environment.
• Possess good service mind and patient.
• Able to work under pressure.
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรของธนาคารได้ โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฏด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• เก็บรวมรวม ค้นคว้าหาข้อมูลความต้องการ (Requirement Gathering) ค้นคว้า วิจัย กระบวนการทำงานทางธุรกิจตลอดจนข้อกำหนดทางธุรกิจ (Business Rules) ของหน่วยงาน.
• จัดทำ สิ่งที่ต้องพัฒนาเพิ่มเติม (Gap Analysis) เพื่อประเมินขอบเขตการทำงาน (Scope of Work).
• ดูแล ติดต่อสื่อสารกับ Stakeholder ไม่ว่าจะเป็น Owner, Project Management Officer, UX/UI Designer, Developer เป็นต้น เพื่อวางแผน และจัดลำดับการทำงาน.
• แปลความต้องการทาง Business มาสื่อสารกับ Developer และแปลคำถาม หรือ ข้อความทางเทคนิคเพื่อสื่อสาร ทำความเข้าใจกับ Business Unit.
• จัดทำเอกสาร เช่น User Story เพื่อเรียบเรียงโครงการให้เพื่อนร่วมทีมเข้าใจตรงกัน.
• ทำการทดสอบส่วนของ System Integration กับระบบแวดล้อมที่เกี่ยวข้อง.
• ประสานกับทางผู้ใช้เพื่อทำการทดสอบ User Acceptance Test.
• วิเคราะห์สถิติการใช้งาน เพื่อนำไปสู่แนวทางการปรับปรุงและพัฒนาระบบอย่างต่อเนื่อง.
• ปริญญาตรีสาขาคอมพิวเตอร์ หรือสาขาที่เกี่ยข้อง.
• มีประสบการณ์สำหรับงานด้านบริหารโครงการ IT อย่างน้อย 2 ปี.
• มีความรู้/เข้าใจ Methodology ที่ใช้ในการพัฒนา.
• มีประสบการณ์ทำงานในงานที่เกี่ยวข้องอย่างน้อย 4 ปี.
• มีมนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกับบุคคลอื่นได้.
• ยืดหยุ่น ปรับตัวได้ดี เนื่องจากบางครั้งอาจมีการติดต่อประสานงานในวันหยุด.
• Contact Information:-.
• K. Sawarin Tel.
• Office of Human Capital.
• DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
• F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110.
• MRT QSNCC Station Exit 1.

ประเภทงาน:

งานประจำ

• Supervises daily operations for a team of Security Officers; includes regular duties such as planning, scheduling, submitting timesheets, organizing, and directing execution of routine and special project work delegated by Security leadership.
• Aids in identifying and attracting prime talent by participating in the recruitment process, assessing qualifications, interviewing candidates, and hiring individuals to join the team.
• Contributes and supports the development, implementation, and enforcement of securit ...
• Guides team members on how to fulfil the special / unique requirements for NTT GDC clients, and ensures requirements are met; includes maintaining a positive and professional demeanor, proper engagement, and establishing client relationships.
• Remains alert and monitors security operations at all times during shift to ensure data center and surrounding property is secure and not accessed by unauthorized personnel, or open to sabotage, vandalism or theft.
• Acts as the first point of contact during security incidents, assist with investigations, gather evidence, and prepare incident reports. This also includes collaborating with relevant stakeholders to resolve incidents effectively.
• Administers the operation of all security related systems on shift, such as access control, CCTV, digital video recording, photo badging, etc.
• Reviews utilization and maintenance of security equipment.
• Organizes and conducts predefined actions in emergency situations and renders first aid, in events ranging from fire, work accidents, to illness.
• Recommends improvements to recordkeeping software to capture accurate security officer activities.
• To thrive in this role, you need to have: Familiarity with security management, preferably in a data center or critical infrastructure environment.
• Knowledge of physical security systems, access control, surveillance technologies, and incident response procedures.
• Recognition of leadership skills with the ability to learn to motivate and manage a team effectively.
• Analytical and problem-solving skills to identify and mitigate security risks and vulnerabilities.
• Good communicator, with ability to interact with stakeholders at all levels.
• Able to navigate security technologies and computer systems, including access control systems, CCTV, and incident management software.
• Familiar with occupational hazards and safety rules.
• Academic qualifications and certifications: High School or GED required.
• Post school qualification, or equivalent combination of work experience and occupational training / certifications.
• Certifications such as Certified Protection Professional (CPP), Certified Information Systems Security Professional (CISSP), or Physical Security Professional (PSP) are preferred.
• CPR/First Aid Certification preferred.
• Required experience: Prior Law-Enforcement and/or Military Schooling, a plus.
• Prior relevant experience in law enforcement, industrial, commercial, or governmental security and loss prevention.
• Prior relevant experience using security systems and tools, for example access control systems, CCTV etc.
• Developing experience in managing a team of Security Guards.
• On-site Working About NTT DATA
• NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.