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ประสบการณ์:
4 ปีขึ้นไป
ทักษะ:
Finance, Accounting, Business Development
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Act as internal consultant to support strategy development and lead execution of key strategic projects.
- Take ownership of new partnership development, identify, develop and execute plan to align with company strategy.
- Work with head of department to plan and allocate partnership budget across channels.
- Develops and maintains productive working relationships with team members.
- Tracking business performance and create monthly summary report.
- Bachelor s degree in finance, Accounting, Business, IT, Engineer or any related field.
- At least 4 years experience in Business development, Strategic Planning, Financial Planning or related field.
- Experience in consultancy companies Big4 is a plus.
- Customer orientation, self-driven, strong negotiation skills and excellent interpersonal.
- Creative problem solver.
- High proficiency with Microsoft Excel, PowerPoint, understanding of financial.
- report is a plus.
- Location: True Digital Park, Punnawithi.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Microsoft Office, Telesales, Service-Minded, English, Thai
ประเภทงาน:
งานพาร์ทไทม์
เงินเดือน:
สามารถต่อรองได้
- การโทรสัมภาษณ์ผู้ประกอบการและลูกค้าเพื่อเก็บข้อมูลตามโครงการต่างๆที่ได้รับมอบหมายภายในระยะเวลาที่กำหนด.
- ประสานงานและติดตามแบบสอบถามที่มีการกรอกข้อมูลอย่างครบถ้วนและสมบูรณ์จากลูกค้าและบริษัทต่างๆ ให้ได้กลับมาครบตามจำนวนและเวลาที่กำหนด.
- การจัดการข้อมูลอย่างถูกต้องและมีประสิทธิภาพรวมถึงการให้ความสำคัญกับข้อมูลที่ต้องรวบรวมจัดเก็บ.
- การดูแลลูกค้า เช่น การรับเรื่องปัญหาการใช้งานระบบ, การตอบคำถามลูกค้าและการแก้ไขปัญหาอย่างถูกต้องตามกระบวนการทำงาน.
- ประชาสัมพันธ์โครงการผ่านทางการโทรศัพท์.
- ติดต่อประสานงานทั่วไปและงานอื่นๆ ตามที่ได้รับมอบหมาย.
- ประสบการณ์การทำงาน.
- มีประสบการณ์ด้านการโทรเก็บข้อมูลในเชิงแบบสอบถาม, แบบสำรวจและให้ความสำคัญกับความถูกต้องของข้อมูล.
- มีประสบการณ์ด้านการให้บริการลูกค้า สามารถตอบคำถามและแก้ปัญหาให้ลูกค้าได้ภายในระยะเวลาที่กำหนด, มีใจรักการบริการ.
- มีประสบการณ์ในการแนะนำหรือขายสินค้า/ผลิตภัณฑ์ผ่านทางการโทรศัพท์ (Tele-sales) ** จะพิจารณาพิเศษ **.
- ทักษะการสื่อสารและการเขียนภาษาไทยระดับเจ้าของภาษา.
- ทักษะการสื่อสารและการเขียนภาษาอังกฤษขั้นพื้นฐาน.
- ทักษะการใช้โปรแกรม Microsoft (Words, Excel, PowerPoint) ระดับดี.
- ระดับการศึกษาในสาขาหรือประสบการณ์ทำงานที่เกี่ยวข้อง.
- มีเครื่องมือในการทำงาน เช่น คอมพิวเตอร์หรือ Notebook, อินเตอร์เน็ตบ้านหรือ Wi-fi ที่สามารถเชื่อมต่อได้อย่างมีประสิทธิภาพ.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Microsoft Office, Negotiation, Good Communication Skills, Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿28,000 - ฿32,000, สามารถต่อรองได้
- จบการศึกษาระดับปริญญาตรี ทุกสาขา.
- มีประสบการณ์ในสายงาน Call Center, Customer Service.
- มีความสามารถในการเป็นผู้นำและสามารถกระตุ้นและฝึกอบรมทีมงานได้.
- มีความสามารถในการคิดวิเคราะห์และแก้ไขปัญหา.
- สามารถใช้โปรแกรม MS Office เป็นอย่างดี.
- สามารถทำงานเป็นกะได้.
- หากมีความรู้เกี่ยวกับธนาคารและทักษะภาษาอังกฤษจะพิจารณาเป็นพิเศษ.
- หมายเหตุ: ธนาคารมีความจำเป็นจะต้องดำเนินการตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้ เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Good Communication Skills, Service-Minded, Problem Solving, English, Thai
ประเภทงาน:
งานประจำ
- บริการตอบข้อซักถามและให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ต่าง ๆ ของทางธนาคาร.
- รับแจ้งและดำเนินการแก้ไขปัญหาเบื้องต้นของลูกค้าที่เกิดจากการใช้บริการต่างๆ ของธนาคาร พร้อมประสานงานกับหน่วยงานที่เกี่ยวข้อง.
- ติดตามพร้อมแจ้งผลการดำเนินการแก้ไขปัญหาและบริการให้ลูกค้าทราบ.
- การศึกษาระดับปริญญาตรี.
- สามารถปฏิบัติงานเป็นผลัด / กะได้ (ปฏิบัติงาน 5 วันต่อสัปดาห์ วันละ 8.30 ชั่วโมง).
- มีประสบการณ์ทำงานในธุรกิจบริการ หรือ Call Center จะได้รับการพิจารณาเป็นพิเศษ.
- ผู้สมัครชายต้องพ้นภาระทางทหารแล้ว.
- สถานที่ปฏิบัติงาน: ธนาคารกรุงเทพ สำนักงานใหญ่สีลม, ธนาคารกรุงเทพ สำนักงานพระราม 9.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Management, Leadership Skill, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for team mentoring.
- Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
- Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
- Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
- Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
- Taking regular pre and post shift huddles discussing high and low pointers.
- Providing Floor support to agents and providing other assistance .
- Bachelor's degree or higher in any fields.
- Good command of English.
- Good understanding of system resources and allocation Flexible to work.
- Open to work in rotating shifts and weekends.
- Ability to work under pressure.
- Result and target oriented with team management and coaching skills.
- Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
- Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for planning preventive maintenance schedules for air condition & Fire protection systems.
- Responsible for coordinating and managing vendors and suppliers to preventive maintenance and payment plans.
- 2nd Level support to Data Center Operation (FOC), on site to solve Incident and Problem management.
- 2nd Level support to engineer team all site, Data Center (TT1, TT2, MTG, BNA).
- To create & update reports and documents to comply with ISO 20k, 22k, 27k, 50k & TCOS standards.
- Review PUE, cost saving energy and report.
- Measured Efficiency air system and record annual report.
- Responsible for implementation of Mechanical such as comfort air, precision air.
- Responsible for implementation of Fire suppression such as FM200, NOVEC, CO2, Fire Sprinkler, Fire Pump, Fire alarm, and Vesda.
- Working period office time 9:00 - 18:00 and able to standby on call or onsite to work on holiday.
- Bachelor degree of Engineering, Mechanical engineering or related field.
- At Least 3 years experience in maintenance air conditioning such as comfort air, precision air, chiller air cool, water cool, pump motor: implement and support for mechanics-air condition systems in buildings or Data Centers.
- At least 1 years experience in designing air conditioners such as comfort air, precision air, chiller air cool, water cool, pump motor: implement, and support for mechanics-air condition systems in building.
- Able to Air - Diagram and Psychrometric chart knowledge.
- Able to work as a team and work in and standby on call on holiday.
- Able to work overtime if required and a hotline arrives (Less than 1 hour on site from your home).
- Proficiency in English communication is beneficial.
- Work Location: TrueIDC - Bangna Site (KM26).
ทักษะ:
Budgeting, Microsoft Office, Excel
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible as role of a project Management, taking care network development plan, a new distribution center and a new project for existing operations, the main area response is expansion of the distribution network for supporting the rapid growth of new stores opening. End- to-End control from the beginning of warehouse development to the end handover. Including propose a proposal, budgeting, contract and registration, process design, system design, project implementation, and operation running in migration phase.
- Co-ordinates with internal & external team members to serve demands in the future supply chain & logistics management focusing in networking development & warehousing part.
- Collect and analyze data relating to logistics operations and determine optimal logistics operating solutions focusing in networking development & warehousing part. Include improving warehouse processes and layout design.
- To ensure that all recommended solutions, implementation plans, meet the requirements. Manages project implementations with all stakeholders and related parties as a project manager.
- Keep up with the latest trends and innovations in warehousing and logistics.
- Other projects or feasibility studies upon assignment.
- Bachelor Degree of Supply Chain, Logistic, Economic and other relate filed (Supply chain management, warehousing design is an advantage.).
- Have Experience 3-5 Years in DC Network Planning, Hub Network Planning, Warehouse operations, Project implementation and WMS.
- Have Experience of Control End-to-End for a new Distribution center is an advantage.
- Strong analytical and numerical skill is mandatory.
- Proficient in Microsoft Office Applications. (Excel, PowerPoint and Visio), AutoCAD, and Microsoft Project is an advantage.
ทักษะ:
Finance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Control and review DC s expenses.
- Control and review costing and import transactions.
- Review, control and monitor budget for DC.
- Control and review stock management.
- Support month-end and year-end closings, processing vendor payments, preparation of financial statements and bank reconciliations.
- Contribute to Month-end Close, Quarterly Reviews, and Annual Audit processes.
- Develop routine and ad hoc reporting based on departmental needs.
- Reconcile Balance Sheet Accounts.
- Prepare and enter weekly/monthly journal entries.
- Generate weekly and monthly Financial Reports.
- Purchase of office supplies on an as needed basis.
- Performs other related duties as assigned.
- A Bachelor s degree in Accounting/Finance with at least 5 years of manufacturing and/or distribution experience.
- At least 3 years of experience in relevant finance roles (Accounting/Controlling/Finance).
- 1-3 years of experience in inventory accounting and control within e-Commerce and store retail environments.
- Must possess a strong financial background and be able to do month end financial preparation and analysis, inventory management and general accounting functions.
- Knowledge of WM (Warehouse Management).
- Must have strong communication skills and possess exceptional organizational and planning skills and be able to handle multiple tasks in a team-based environment.
- Experience and understanding of general accounting, inventory, and cost accounting.
- Proven ability to solve unstructured business and accounting problems.
- Proven analytical, financial understanding in delivering variance analysis, as well as data interpretation of business impact and results.
- Good knowledge for VAT and WHT that related to import transactions and distribution and fulfillment center s tax matters.
ทักษะ:
Teamwork, Negotiation, Excel, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Ensure that all merchandise flows through DC accurately, good quality, timely and safely in order to meet stores service expectation.
- To organize and oversee the daily operations of DC ensure to achieve all DC KPI targets and beyond and develop continuous improvement initiatives and share best practices with team members.
- Control the overall DC controllable expenses within agreed budget and improve on productivity year by year with result meet or exceed budget.
- Ensure that the all Operation functions can meet future developments for company continuous growth.
- Ensure staff high moral and teamwork in order to eliminate business disruption also, support on safety work place.
- Work Location: Khlong Preng, Mueang Chachoengsao, Chachoengsao
- Working day: 5 Days/Week.
- Bachelor Degree or higher in Business Administration, Logistics or any relate field.
- Have direct experience in Warehouse Operation, Distribution Center Operation at least 15 Years.
- Minimum of 5 years experiences of Cold Storage, DC-Fresh Food/Chill.
- Minimum of 10 years in Management Level.
- Have experience of Retail business, Logistics/Warehouse business would be advantage.
- Strong negotiation skills with proactive, initiative, and work well under high pressure.
- Multi-tasked person with result-oriented.
- Strong analytical skill, initiative, proactive and result - oriented.
- Have business acumen, logistic background logistic, supply chain management or manufacturing background.
- Good Command in English for Communication Skills.
- Computer Literacy (MS Word, Excel, and Power Point).
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Electrical Engineering, Mechanical Engineering, English
ประเภทงาน:
งานประจำ
- Serve as the main contact for network investigations.
- Monitor GSA internal networks and data hall environments.
- Interpret and address connectivity alerts.
- Lead incident management events and create event tickets.
- Perform configuration tasks and adhere to security policies.
- Research and summarize events, providing reports.
- Coordinate with carriers to resolve customer issues.
- Provide input for network management optimization.
- Troubleshoot and escalate issues as needed.
- Deliver timely and accurate end-to-end support.
- Document actions and provide peer coaching/training.
- Job Qualifications.
- Bachelor's degree in information technology, computer science or related field.
- Flexible schedule availability, including nights, weekends, and shift rotations.
- Strong focus on customer service solutions.
- Understanding of various network topologies.
- Excellent communication skills via direct contact, phone, email, and documentation/tracking incidents.
- Knowledge of OSI Model and troubleshooting techniques.
- Familiarity with industry cabling standards and datacenter infrastructure.
- Proficiency in interacting with computing systems.
- Ability to navigate and utilize ticketing systems effectively.
- Comfortable working in a fast-paced environment with professionalism and flexibility.
- Punctual, reliable, and able to manage deadlines effectively.
- Strong organizational skills.
- Familiar with Computer literate with an emphasis on Microsoft Office Suite.
- Experience with equipment terminal access applications (Ex.: CRT, Putty, SSH).
- Experience with network monitoring software applications.
- We welcome recent graduates and those starting out in their careers to apply for this engineer-level position.
- Leader position is reserved for candidates with direct experience only.
- Creativity, problem solving skills, negotiation and systematic thinking.
- Fluent in English both written and verbal (Minimum 500 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Mechanical Engineering, Electrical Engineering, English
ประเภทงาน:
งานประจำ
- Provide day to day installation, maintenance, and repair of all facilities in the data center.
- 24x7 shift work responsibility when qualified and designated.
- Provide requested reporting and documentation.
- Support of facility, development, and construction teams.
- Perform tasks as assigned by DC operation manager.
- Respond to customer requests, power, cooling, and facility audits.
- First tier investigate any power, communication, or cooling anomalies.
- Attend assigned meetings and training.
- Assist in ensuring customer compliance with GSA Acceptance Usage Policy (AUP).
- Provide technical escort when needed.
- Job Qualifications.
- Must be familiar with safety requirements and OSHA regulations or Thailand safety regulations.
- Basic understanding of electrical and mechanical systems that may be employed in a data center environment. This may include electrical feeders, transformers, generators, switchgear, UPS systems, DC power systems, ATS/STS units, PDU units, air handling units, cooling towers, and fire suppression systems.
- Familiar with Interpret wiring diagrams, schematics, and electrical drawings.
- Ability to express ideas clearly, concisely, and effectively with contractors performing maintenance or upgrades on systems installed in the data center environment.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to analyze and make suggestions for problem resolution.
- Solve problems with good initiative and sound judgment.
- Creativity, problem solving skills, negotiation and systematic thinking.
- Fluent in English both written and verbal (Minimum 500 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Mechanical Drawing, Electrical Engineering, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿50,000 - ฿70,000
- On duty and take responsibility when absence DC operation manager.
- Quality assurance of Technician work performed along with associated documentation.
- Maintenance of supply and tool inventory used by MEP system.
- Management and reporting of Technician hours worked.
- Ensure compliance of policies and procedures by Technicians.
- Mentoring and leadership on data center floor for technicians.
- Support of construction, research, and development activity.
- Good understanding of electrical and mechanical systems that may be employed in a data center environment. This may include electrical feeders, transformers, generators, switchgear, UPS systems, DC power systems, ATS/STS units, PDU units, air handling units, cooling towers, and fire suppression systems.
- Must be familiar with safety requirements and OSHA regulations governing a multi-megawatt facility.
- Interpret wiring diagrams, schematics, and electrical drawings.
- Job Qualifications.
- Familiar with Microsoft Suite, BMS, EPMS, CPMS and CMMS.
- Travel may be requested by GSA.
- The data center is a 24 hour/7 day operation.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to express ideas clearly, concisely and effectively with contractors installing, performing maintenance or upgrade work on systems installed in the data center environment.
- Ability to analyze and make suggestions for problem resolution.
- Solve problems with good initiative and sound judgment.
- Make decisions independently with minimal guidance.
- Creativity, problem solving skills, negotiation and systematic thinking.
- Fluent in English both written and verbal (Minimum 500 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
ทักษะ:
Excel, Labor law, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s Degree / Master s Degree in Human Resources Management or related filed.
- Minimum 10 years of working experience in HR Business Partner or HRM function.
- Have experience in Retail, Wholesale or Logistics & Warehouse Business at least 3 years.
- Excellent for Excel & Data Analyst.
- Strong in HR and labor law knowledge.
- Good Business acumen.
- Strategic thinking with excellent communication and coaching skills.
- Good interpersonal and relationship management skills.
- Strong negotiation, influencing and building motivation skills.
- Good command in English for Communication with Forefinger Management Level.
- Location: Mobility (Pathumthani, Ayutthaya, Bangkok, Chachoengsao)
- Working day: Monday - Friday.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Data Analysis, Budgeting, Contracts, Human Resource Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿50,000 - ฿75,000, สามารถต่อรองได้
- Strategic allocation with key partners to drive cost efficiency & service levels consistency of assigned countries.
- Execute forecasting models of contacts based on historical data, business trends & expected demand.
- Collaborate with automation team on volume inflow strategies for service levels consistency & quality.
- Partner with BPO to uplift workforce performance metrics to identify trends and areas for improvement.
- Deep dive operational metrics to improve performance & create remedial actions to achieve target goals.
- Provide business insights & recommendations to leadership based on workforce performance and data analysis.
- Execute project governance plans, project schedules, success criteria, and project milestones.
- Run budgeting and cost analysis through collaboration with business for close-to-actual forecast accuracy, P&L ownership with Finance.
- Support Local & Regional Finance and Procurement Business Partner in invoicing & procurement processes.
- In-depth understanding of workforce management principles in a contact center environment.
- Minimum 2 experience in workforce management & planning; preferably at business side or consulting.
- Eager to learn & work with teams across SEA markets and diverse cultures.
- Strong analytical and problem-solving skills, with the ability to interpret data and make actionable decisions.
- Good communication skills, with the ability to communicate effectively at all levels within the organization.
- Good people skills, to collaborate with the team with empathy in changing environments.
- Agile and flexible with the pace of a high-pressure working environment & industry.
- Natural with numbers, strong analytical skills and structured process thinking, attentive to detail.
- Fluent English communications.
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
System Security, Windows Server, Linux
ประเภทงาน:
งานประจำ
เงินเดือน:
฿60,000 - ฿90,000, สามารถต่อรองได้
- Identify and evaluate areas for improvement in detection, prevention, and cyber incident response.
- Work closely with stakeholders to develop and follow up on remediation plans.
- Provide expert consultation on mitigating strategies and actionable remediation plans to asset owners.
- Collaborate with various teams to create, implement, and monitor effective remediation strategies.
- Apply knowledge of IT infrastructure, with experience as a system administrator or system engineer, to enhance cybersecurity measures.
- Utilize an understanding of offensive and defensive cybersecurity strategies (e.g., red and blue teams).
- Perform penetration testing or demonstrate a strong understanding of penetration testing methodologies to assess the security of IT systems.
- Use computer forensic tools to examine and analyze electronic media in suspected hacking cases.
- Conduct tasks related to malware analysis and reverse engineering to identify and mitigate threats.
- Define a course of action if a security problem exists and explain in detailed technical reports what occurred when an incident happens, including the reasons it occurred, and the response taken.
- Document incidents thoroughly, providing detailed technical reports that include the cause of the incident, and the response measures implemented.
- Build relationships with other entities responsible for conducting cyber threat analyses, ensuring effective collaboration and information sharing.
- Bachelor s degree / master s degree or higher in Computer Engineering, Information Technology, Computer science or related field.
- Proficiency with SIEM, UBA, and SOAR tools.
- Experience with system monitoring tools.
- Coding ability in C, C++, C#, Java, ASM, PERL, PHP, and PowerShell.
- Knowledge of backup and archiving techniques.
- Use of enterprise system monitoring tools.
- Understanding of cloud computing.
- Proficiency in UNIX.
- Knowledge of network communication (IP/TCP).
- Familiarity with computer hardware systems.
- Experience with web-based application security.
- Strong knowledge of Windows and Linux Operating Systems.
- Experience in identifying and evaluating cybersecurity risks and providing actionable insights.
- Previous experience as a penetration tester (pentester) is highly beneficial.
- Experience as a system administrator/system engineer is advantageous.
- Familiarity with computer forensic tools and techniques.
- Experience in malware analysis and reverse engineering.
- Ability to work well under pressure while handling multiple tasks.
- Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.
ทักษะ:
Salesforce
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible to management the needs of Partners, Sales team and distribution support for issue reported and provided solution for NB Process and related.
- Organize resources to do quality check of NB process such as Counteroffer for CL, money remaining remaining from settlement, source of payment, assignee for CL etc.
- Evaluate the new business process with effected with Underwriting SLA such as AFI, changing the application information.
- Reconcile information to ensure correctness and accuracy.
- Monitor and Handle NB Process inquiry service from call center, sale support team, sale distributors via Salesforce, e-mail and MS team.
- Be able to promptly address the issue in new business process and make quick decision to resolve problem effectively.
- Negotiate to fully enable the solution that create best practice and supports specific business requirement with IT and related functions.
- Build relationship and develops partnership with sales team/sales support to drive the collaborative achievement of production targets.
- Manage all cancellation process payment transactions of new business premium refund to customers within SLA and be accurate.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Single License, Service-Minded, Good Communication Skills, Able to work as a shift, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
- Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
- Support the project implementation and perform any extra job assigned.
- Work or follow up the case with other departments for any service required.
- Bachelor degree in any related field.
- At least 5 year of experiences as call center or customer service-related field.
- Possesses Single License is a must in role Unit Linked.
- Excellence Communication in Thai and English.
- Excellence Servicemind, customer service and positive thiniking.
- Able to work in shift / flexible time.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
AutoCAD, Visio, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for planning preventive maintenance schedules for the electrical system.
- Responsible for coordinating and managing vendors and suppliers to preventive maintenance and payment plans.
- 2nd Level support to Data Center Operation (FOC), on site to solve Incident and Problem management.
- 2nd Level support to engineer team all site, Data Center (TT1, TT2, MTG, BNA).
- To create & update reports and documents to comply with ISO 20k, 22k, 27k, 50k & TCOS standards.
- Review PUE, cost saving energy and report.
- Measured Efficiency air system and record annual report.
- Responsible for implementing Electrical such as MU, TR, MDB, GEN, UPS, RECT, BATT, ATS.
- Bachelor degree of Engineering, Electrical engineering or related field.
- More than 5 years of experience in maintenance of electrical systems such as RMU, TR, MDB, GEN, UPS, RECT, BATT, ATS: implement and support electrical systems in buildings or Data Centers.
- At least 1 years experience in designing electrical systems (such as RMU, TR, MDB, GEN, UPS, RECT, BATT, ATS). implement, and support for electrical systems in building.
- Able to use the program AutoCAD, Visio.
- Able to work as a team and work in and standby on call on holiday.
- Able to work overtime if required and a hotline arrives (Less than 1 hour on site from your home).
- Proficiency in English communication is beneficial for both reading and writing.
- Work Location: TrueIDC - Bangna Site (KM26).
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Project Management, Industrial Engineering, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree in a technical field, or equivalent practical experience.
- 8 years of experience in program management.
- Experience with technical teams, project management, engineering, and construction of data centers or mission facilities.
- Experience with data center equipment/environments (e.g., civil/structural, electrical switchgear, generators, chillers, security monitoring).
- Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.
- Preferred qualifications:Master's degree in Architectural, Electrical, Mechanical or Industrial Engineering, Construction Management, or related technical field.
- Certification in Construction manager, Project Management Professional (PMP), registered architect, etc.
- 10 years of experience managing multi-group/disciplinary construction projects with civil, architectural, electrical, mechanical, controls, security monitoring, fire safety, networking/fiber, server equipment, systems, and infrastructure.
- Experience in requirements gathering, resource organization, task prioritization, and scheduling and achieving objectives within set goals.
- Experience managing vendor relationships and an understanding of standard practices in the design and construction industry, and pursuit of industry leading practices.
- Knowledge of fast track design build processes.
- Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.
- Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
- ResponsibilitiesProvide management of data centers at multiple scales.
- Manage and coordinate the needs of multiple partner teams, while managing changes and maintaining a focus on keeping the project on schedule, budget, quality, and safety.
- Manage technical projects in a rapidly changing industry.
- Deliver data center facility from start to commissioning and understand the nuances and risks that will need to be managed.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Google Cloud Platform, Amazon AWS, Microsoft Azure, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage, monitor, and maintain critical infrastructure components such as servers, storage systems, and networks.
- Use infrastructure monitoring tools to proactively detect issues and ensure continuous service availability.
- Respond to and resolve infrastructure-related incidents in a timely manner, minimizing downtime.
- Conduct root cause analysis of recurring issues and implement solutions to prevent future incidents.
- Participate in on-call rotations and work flexible hours to ensure 24/7 support.
- Perform capacity planning to ensure infrastructure scalability and support business growth.
- Optimize system and network performance by identifying potential bottlenecks and making necessary adjustments.
- Implement and manage regular backups of key systems and data.
- Support disaster recovery processes and ensure infrastructure resilience to maintain business continuity.
- Apply security best practices to protect infrastructure from internal and external threats.
- Ensure compliance with internal policies, industry standards, and regulatory requirements.
- Develop automation tools to streamline operational processes, improve efficiency, and reduce manual effort.
- Continuously seek opportunities to enhance and optimize infrastructure operations through automation.
- Maintain accurate documentation of infrastructure configurations, procedures, and incident resolutions.
- Provide regular performance and incident reports to management and relevant stakeholders.
- Collaborate with cross-functional teams on infrastructure-related projects and new initiatives.
- Bachelor s degree in information technology, Computer Science, or related field. Fresh graduates are encouraged to apply.
- Prior internship or project experience in IT infrastructure management is a plus.
- GCP Professional level certification, AWS Certified Solutions Architect, or Azure Administrator certification is preferred, or proven experience with the ability to obtain certification later.
- Strong learning ability and willingness to take the exams post-hiring are welcome.
- Knowledge of networking, server administration, and cloud platforms (Google Cloud, AWS, Azure).
- Familiarity with virtualization tools (e.g., VMware, Hyper-V) and automation tools (e.g., Ansible, Terraform).
- Understanding of monitoring and logging systems (e.g., Nagios, Zabbix).
- Strong problem-solving skills with the ability to work under pressure.
- Team player with excellent communication skills.
- Flexibility in working shifts, on-call, and remote office locations (Operation Center or Data Center sites).
- Training and development opportunities will be provided, including support for certification exams.
- Good command in English (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
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