เงื่อนไขการค้นหา

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• บริหารและควบคุมการดำเนินงานภายในร้านให้เป็นไปตามมาตรฐานของบริษัท (บริหารยอดขายและต้นทุน Sale/ COG/ COL).
• ดูแลคุณภาพอาหาร การบริการ และความสะอาดภายในร้าน.
• บริหารจัดการทีมงานและจัดตารางการทำงานของพนักงาน.
• ควบคุมต้นทุน ยอดขาย และสต็อกสินค้า.
• แก้ไขปัญหาเฉพาะหน้าและดูแลความพึงพอใจของลูกค้า.
• สรุปรายงานผลการดำเนินงานและประสานงานกับฝ่ายที่เกี่ยวข้อง.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Problem Solving, Graphic Design, Recruitment, Leadership Skill

ประเภทงาน:

งานประจำ

• Assist the store manager in daily business operations, human resources, customer service, and merchandising.
• Coordinate, monitor, and report on daily operations.
• Ensure the store environment complies with health and safety regulations.
• Monitor and maintain suitable store inventory levels.
• Maintain a clean, organized, and aesthetically pleasing store front.
• Ensure that store policies and procedures are followed.
• Recruit, train, and supervise employees.
• Manage employee schedules, conduct performance reviews, and enforce disciplinary actions.
• Resolve customer complaints and concerns in a timely manner.
• Assist with the development of new sales and recruitment strategies.
• Bachelor's degree in Business Administration or relevant field.
• A minimum of 5 years experience working in a retail environment is required.
• Experience in training and managing a team.
• Strong conceptual, graphic design, type, and page layout skills for projects ranging from print to interactive to broadcast.
• Strong leadership and people management skills.
• Excellent communication and organizational skills.
• Decision-making and problem-solving skills.
• Able to work a flexible schedule.
• Good math skills.
• Attention to detail.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Management and follow-up of Customer Services.
• Contribute to your team's effort in managing services to customers (customer contact and complaints handling, follow-up with relevant store IT tools, etc.).
• Ensure follow-up for all customer services (customer requests, special and personalized orders, reservations and wishes, remote sales, Repair requests).
• Be a real partner to sales team to optimize and simplify the back-office follow-up of those services.
• Performance follow-up and continuous improvement in Customer Services.
• Be responsible for the business performance of all service-related operations.
• Monitor conversion rates and average durations for reservations and customer requests.
• Monitor lead times at each relevant step of the aftersales & repair lifecycle.
• Internal Control and procedures.
• Till controls.
• Support on morning store opening (till opening, key checks etc.).
• Supervise till closing with sales teams and/or cashiers after the store has been closed.
• Be responsible for accurate till controls and cash remittances (to the safe, to the bank).
• Compliance and knowledge of internal procedures.
• Manage the store archiving for relevant documents, following the local and Group internal control rules.
• Support sales teams towards perfectly accurate use of their digital tools and be the store's key user on Service-related processes.
• Be responsible for the application of procedures related to internal control and health & safety.
• Store Administration.
• Store Team Administration.
• Manage the staff roster by optimizing sales floor coverage, taking into consideration overtime, paid leave, sick leave, accidents etc.
• Coordinate with external agencies to plan external / temporary staff.
• Oversee the allocation of staff uniforms: fitting, order, alterations, dry cleaning, spare uniforms.
• Oversee the supply of office stationeries, food & beverage and other relevant tools, coordinate with suppliers, control delivery and invoicing.
• Maintenance & Security.
• Be responsible for store day-to-day maintenance (lighting, cleaning, access, security): coordinate with suppliers and Head Office, ensure timely interventions, control the quality.
• Manage internal and external security agents.
• Stock Management.
• Stock Controls.
• Put in the necessary measures to ensure that the stocks processes are well managed and maintained; inbound, outbound, damaged, returns and transfers.
• Oversee the stock team when needed in reviewing and correcting negative stocks or stock discrepancies.
• Preparation of stock takes, cycle counts and investigation of discrepancies.
• Implement corrective actions to improve future stock takes results (methods, tool, training) and reduce shrinkage.
• Team Management.
• Global performance follow-up.
• Follow up closely the quality of interactions of your team members with customers and make sure they are in line with Hermès Standards of excellence.
• Organize weekly morning briefs with your team and provide regular feedbacks to your Store Manager.
• Individual performance follow-up and development.
• Participate in the training process for newcomers in your team; Hermès culture, product knowledge and other specific job responsibilities.
• Continuously coach and train your team members in all knowledge and skills necessary to the pursuit of the team's objectives.
• Passionate about retail and luxury.
• Minimum 5 years of working experience.
• Significant previous management experience in administrative / operations position, preferably in Retail environment.
• Very organized, rigorous and reliable, able to organize his/her work autonomously and to anticipate.
• Service and customer-oriented (internal and externa customers), with excellent communication skills.
• Proficient with Excel / IT tools.
• Team player - first experience of management appreciated if supervising security.
• Language requirements: fluency in English is mandatory (written and oral).

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Microsoft Office, Leadership Skill, Customer Relationship Management (CRM), English, French

ประเภทงาน:

งานประจำ

• Support the Store Manager in overall store management including sales, customer service, operations, product, and team performance.
• Ensure daily operations are executed according to brand standards: stock management, security, grooming, CRM, after-sales service, and store maintenance.
• Lead by example on the sales floor to ensure smooth day-to-day operations and support team members as needed.
• Act as Store-In-Charge when the Store Manager is absent.
• Sales Performance & Customer Service.
• Drive individual and team sales performance to achieve or exceed targets.
• Coach and motivate the sales team to deliver an exceptional, personalized customer experience.
• Lead and implement initiatives to grow and retain a strong client base, including developing VIP clients and acquiring new customers.
• Support and encourage clienteling initiatives and CRM activities across the team.
• Stay informed of market trends and provide relevant insights and buying feedback to the Store Manager.
• Monitor product sell-through to optimize inventory performance and seasonal sell-out.
• People Development & Team Management.
• Supervise, coach, and mentor sales staff through regular performance feedback, goal setting, and on-the-job development.
• Conduct regular floor observations, coaching sessions, and morning briefings.
• Foster a strong team spirit based on trust, mutual respect, discipline, and brand values.
• Ensure the team receives regular training in customer service, product knowledge, and selling techniques.
• Assist in organizing team activities and maintaining team morale.
• Handle basic disciplinary issues and escalate to the Store Manager or HR when necessary.
• Minimum 3-5 years of relevant management experience in luxury retail, fashion, or similar customer-facing industry.
• Fluent in English. French is a plus.
• Passionate about fashion, craftsmanship, and luxury service.
• Strong leadership, interpersonal, and communication skills.
• High level of professionalism, integrity, and discretion.
• Proficient in Microsoft Office and CRM systems.
• Flexibility to work retail hours, including weekends and public holidays.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• บริหารและควบคุมการดำเนินงานภายในร้านให้เป็นไปตามมาตรฐานของบริษัท (บริหารยอดขายและต้นทุน Sale/ COG/ COL).
• ดูแลคุณภาพอาหาร การบริการ และความสะอาดภายในร้าน.
• บริหารจัดการทีมงานและจัดตารางการทำงานของพนักงาน.
• ควบคุมต้นทุน ยอดขาย และสต็อกสินค้า.
• แก้ไขปัญหาเฉพาะหน้าและดูแลความพึงพอใจของลูกค้า.
• สรุปรายงานผลการดำเนินงานและประสานงานกับฝ่ายที่เกี่ยวข้อง.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Leadership Skill, Maya, English, Thai

ประเภทงาน:

งานประจำ

• Central Village.
• Store Manager.
• Terminal 21 Korat.
• Assistant Store Manager.
• Muangthong.
• BigC Rama 2.
• The Mall Bangkapi.
• Paradise Park.
• Central Village.
• Hatyai Village.
• One Bangkok.
• Market Village Suvarnabhumi.
• SportMall Siam Paragon.
• Store Supervisor.
• SportMall Bangkapi.
• Maya Chiangmai.
• Drive sales performance and achieve business targets.
• Lead, coach, and develop a high-performing store team.
• Ensure smooth daily store operations and compliance with company standards.
• Manage inventory, stock levels, and store profitability.
• Deliver exceptional customer experiences and uphold brand standards.
• Monitor market trends and identify growth opportunities.
• Act as a brand ambassador and inspire team engagement.
• At least 2-7 years of proven retail management experience, store manager role, preferably in sportswear, fashion, or premium lifestyle brands.
• Strong leadership, problem-solving, and organizational skills with the ability to inspire and motivate teams.
• Excellent communication skills; fluent in Thai with good English proficiency (spoken and written).
• Proficient in MS Office and retail systems (POS, inventory, reporting).
• Demonstrated ability to deliver results in a fast-paced, high-volume retail environment.
• Strong sense of accountability, ownership, and attention to detail.
• Highly proactive, results-driven, and passionate about sports and lifestyle culture.