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ทักษะ:
SAP, Compliance, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s degree in computer engineering, Computer Science or a relevant field; certifications in SAP or specific SAP applications are advantageous.
- Proven experience in the management, optimization, and support of enterprise-level SAP applications.
- Strong technical knowledge of SAP applications, integration technologies, and best practices.
- Proficiency in SAP application security measures, compliance requirements, and data protection.
- Excellent problem-solving skills and the ability to diagnose and resolve complex SAP application-related issues.
- Effective communication and interpersonal skills for collaboration with cross-functional teams and end-users.
- Detail-oriented with a commitment to documentation and best practices.
- Ability to adapt to evolving technology trends and maintain a proactive approach to SAP application management and optimization.
- Project management skills for executing SAP application-related initiatives.
- The Enterprise Application Specialist for SAP role is integral in maintaining and enhancing the performance, functionality, and security of SAP applications, fostering business process efficiency, delivering value to the organization, and serving as the primary contact for SAP-related escalations from functional teams.
- ROLE & RESPONSIBILITY.
- Application Management: Oversee the administration, configuration, and maintenance of enterprise-level SAP applications through SAP Basis and SAP Functional team to ensure their availability and reliability.
- Integration and Interoperability: Facilitate the integration of SAP applications with other systems, enabling data flow and process automation across the organization while ensuring compatibility with existing systems.
- Application Enhancement: Collaborate with business units to identify opportunities for improving SAP application functionality, streamlining processes, and enhancing user experience.
- Vendor Relations: Engage with SAP application vendors and suppliers, manage relationships, and negotiate contracts to ensure the efficient operation of SAP software solutions.
- User Support: Provide technical support and issue resolution for end-users, working to resolve SAP application-related problems promptly and efficiently.
- Security and Compliance: Implement and maintain security measures to protect sensitive data within SAP applications, ensuring compliance with industry regulations and internal policies.
- Documentation and Training: Create and maintain comprehensive documentation of SAP application configurations and procedures. Develop and deliver training programs to empower users and maximize the value of SAP applications.
- Performance Monitoring: Continuously monitor SAP application performance, diagnose and address issues, and optimize resource utilization to improve overall efficiency.
- ROLE & RESPONSIBILITY.
- Upgrades and Patch Management: Plan and execute SAP software upgrades and patches, ensuring applications remain up-to-date with the latest features, enhancements, and security fixes.
- Change Management: Manage changes to SAP applications, assess their impact on business processes, and ensure smooth transitions while minimizing disruptions.
- Business Continuity: Implement and maintain business continuity and disaster recovery plans for critical SAP applications to minimize downtime.
- Reporting and Analytics: Generate and analyze data and reports to identify trends, bottlenecks, and opportunities for improvement in SAP application performance and usage.
- Focal Point for Escalations: Act as the focal point for SAP-related escalations from functional teams, coordinating issue resolution and communication to minimize disruptions and ensure smooth operations.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Software Testing, UI Automator, Automation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design test case and implement system test.
- Record/analyze test results and provide feedback to the development team.
- Perform reporting the defect to the bug tracking system.
- Coordinate with programmer to solve software errors.
- Develop project-related documents such as user acceptance test documents and user manuals.
- Coordinate and facilitate the User Acceptance Test.
- Provide guidance and support team members.
- Bachelor s degree in Computer Engineering, Computer Science or related field.
- Have at least 3 years direct experience in Software Testing.
- A proactive, team player with ability to work in dynamic environments.
- Able to understand system and application logic quickly.
- Understand the fundamentals of the test level (Unit/API/UI tests).
- Experience in Automation Testing would be a plus (Robot framework, Katalon, etc.).
- Experience in agile methodology (standup meeting, scrum, sprint) would be a plus.
- Self motivation and self development with new technology release.
- Fast learner and enjoy solving problems.
ทักษะ:
Oracle, Scrum, Java
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Work with Integration Architect and Solution Architects to write the Integration for the various requirements.
- Analyse the current integration and plan for refactoring the same to conform to Enterprise Integration Architecture.
- Integration should have abstraction to ensure that the source/ destination systems can be changed by writing connectors.
- Able to write small functionalities within Oracle Retail to ensure that Integration works correctly and confirms to Oracle Retail application.
- Work as scrum teams.
- Bachelor s degree in information technology, software engineering, computer science, or related field.
- Sound knowledge of Core Oracle skills - PLSQL, Shell Scripts, etc. which is required for Oracle Retail.
- Knowledge of Node JS, Java Script, Java for writing REST APIs.
- Knowledge of deploying the APIs in containers.
- Technical Knowledge of Oracle Retail is advantageous.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
System Testing, SQL, Linux, Shell Script, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and manage the System within the distribution centre (for Warehouse application.).
- Manage to maximize of efficiency of all distribution centre.
- Manage problem solving queries on end-to-end distribution system.
- Provide technical support and functional specification work on Retail/Supply Chain platform.
- Analyse incident in operation and provide quick turn-over to users.
- Debug issues and design permanent fixes via system configuration changes or system enhancement.
- Perform gap analysis, requirement gathering and user training on Warehouse Management System application.
- Provide hands on support coverage post induction and understanding of the system.
- Perform documentation, unit testing, system testing and deployment of software components to improvise warehouse management system when required.
- Demonstrate to users and provide training regarding new changes on warehouse management system application product features.
- Create and track a plan to deliver the programme goals, including the technical implementation plan Understand trade-offs and resulting impacts; make impacts visible to Product, Infrastructure or Engineering for the right decision to be made.
- Understand technology concepts, grasp new ones quickly and appreciate their implications on delivery.
- Effectively manage major incidents, ensuring stakeholders are updated with the right information to drive the correct decisions.
- Build positive relationships with suppliers & external stakeholders to deliver software or professional services.
- Coach peers and other roles, teaching where required, on methodologies and programme management tools.
- Bachelor s or master s degree in IT software or any other related field.
- 2-4 years of experience in SA.
- Experience in Distribution Centre and Logistic Operations and warehouse management system is a plus.
- English communication and presentation skills are mandatory.
- Good analytical and problem-solving skill.
- Collaborative very effectively and share system knowledge with others.
- Programming languages and logics, especially on SQL programming and shell script.
- Knowledge in Linux OS / Linux commands is a plus.
- Already possess car and able to travel to upcountry occasionally.
ทักษะ:
SQL, Java, UNIX, Linux, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responding to customer / business user inquiries that escalate from Tier-1 support team.
- Identifying customer issues and diagnosing the root of the problem.
- Providing troubleshooting and guidance to Tier-1 support team in resolving the customer's issues.
- Logging and updating support tickets for tracking purposes.
- Escalating unresolved issues or complex problems to higher-level support tiers (e.g., Tier-3 support) when necessary.
- Knowledge, Skills and Competencies:
- A degree in Computer Engineering, Computer Sciences or Information Technology.
- Knowledge of programming languages i.e. SQL, Java and.Net Languages.
- Previous experience as an application support analyst or a similar role.
- System Engineer / System Administrator.
- Responsible for Monitor and analyze Server performance, Operating System and ensure efficient utilization of Server Hardware.
- Responsible for performance tuning and corrective maintenance to assure that Server Hardware, OS and Network Connection is performing efficiently
- Installing and upgrading UNIX / Window system software on company servers and computers.
- Creating UNIX / Windows file systems.
- Setting up and maintaining UNIX / Windows user accounts and access management systems.
- Implementing network and computer system policies.
- Detecting and troubleshooting software and hardware issues.
- Responding to user requests and software errors.
- Monitoring the performance of the system and server.
- Creating backup and recovery policies.
- Setting up and monitoring security policies.
- Applying patches and upgrades when necessary.
- Knowledge, Skills and Competencies:
- Previous experience as a UNIX/Window system administrator.
- Bachelor s degree in computer science, computer engineering, or a similar field.
- Knowledge of UNIX, LINUX and Windows operating systems, storage environments, file systems, and network protocols.
- Detailed knowledge of UNIX/Window principles, file editing, UNIX commands, and file manipulation.
- Familiarity with Windows, UNIX, LINUX, and LINUX shell scripting.
- Knowledge of networking principles including routing, subnets, TCP, IP, VLANs, and UDP.
- Understanding of backup procedures and storage management.
- In-depth knowledge of computer hardware systems including circuit boards, memory modules, and processors.
- Database Administrator.
- Responsible for Monitor and analyze database performance and ensure efficient utilization of database systems.
- Responsible for performance tuning and corrective maintenance to assure that database is performing efficiently.
- Perform data backups and developing data recovery plans.
- Perform database security and integrity controls.
- Perform database capacity planning and maintain a database instance.
- Knowledge, Skills and Competencies:
- Bachelor s degree in computer science or a related information technology field.
- At least 2 years of experience as a System and Database administrator.
- Proficiency in database administrator, including MS SQL, MongoDB, Oracle Database or PostgreSQL.
- Good understand in database design, troubleshooting and maintenance.
- Experience in SQL and PL/SQL.
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Data Analysis, Marketing Strategy, Excel, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- วิเคราะห์ข้อมูลลูกค้าแต่ละ segment ศึกษาความต้องการของลูกค้า รูปแบบการซื้อปัจจุบัน - เป้าอนาคต.
- วิเคราะห์ยอดขายตามประเภทสินค้า/ ภาพรวมการขายสินค้าและบริการ Ruejai ตลอดจนข้อมูลคู่แข่งในตลาด.
- จัดทำกลยุทธ์และวางแผนการตลาด.
- จัดทำแคมเปญทางการตลาดและวิเคราะห์ผล.
- สร้าง Lead ให้ฝ่ายขายเพื่อกระตุ้นการขาย และติดตามการนัดหมาย.
- ทำรายงานสรุปผลการขาย พร้อมรายงานผู้ที่เกี่ยวข้องทราบ.
- ประสานงานฝ่ายสื่อสาร ในการทำโฆษณาประชาสัมพันธ์.
- จบการศึกษาระดับปริญญาตรี สาขาการตลาด หรือ สาขาที่เกี่ยวข้อง.
- มีประสบการณ์ด้านการตลาด 7-8 ปีขึ้นไป.
- สามารถใช้โปรแกรมexcel (Vlookup, Pivot, IFS, Tableua) powper point, canva ได้.
ทักษะ:
SAP, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- SAP S/4 HANA experience.
- SAP MM/WM Module.
- Good command of English.
- Provide support service to End-User.
- Develop functional specification
- Setup Authorization Profile.
- Configure / Setup System Parameter.
- Develop Training Material and Conduct training class to User. Able to travel to work abroad.
- ประสบการณ์ที่จำเป็น
- ไม่ระบุประสบการณ์ขั้นต่ำ.
- สายงาน
- การจัดการ.
- ประเภทงาน
- งานประจำ.
- เงินเดือน
- สามารถต่อรองได้.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ไม่ระบุประสบการณ์ขั้นต่ำ.
- สายงาน
- การจัดการ.
- ประเภทงาน
- งานประจำ.
- เงินเดือน
- สามารถต่อรองได้.
ทักษะ:
Contracts, Electrical Engineering, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Preparation of technical scope (activity lists, BOM etc.) for planned inspections for our SGT 800 customers with Long Term Program (LTP) contracts.
- Lead, co-ordinate and/or implement the technical activities to deliver preventive maintenance to our customers.
- Derive technical feedback to quotes for upselling and conduct technical risk assessment for the upsell scope. This is done in consultation with other functional teams.
- Responsible for the update of product data in IT systems after inspections.
- Maintain updated understanding on customer s gas turbine units including core engine information (operating cycle/operating hours) and history.
- Responsible for the contracts technical specifications and that Engine Life are followed and reports the project's technical results.
- Follow up and report deviations between contract and actual outcome to the contract owner.
- Define, coordinate, drive, follow up and complete technical issues within the project (raise case in SFDC).
- Be the project s technical representative as well as the link to the technical organization. Responsible for technical issues before, during and after meetings with customers, suppliers, and project teams.
- Product/Technical Support.
- Provides prompt technical response to Customer to keep our customer equipment operating safely.
- Assists and guides Customer to fault find and resolve equipment related operational technical issues.
- Liaises with global engineering teams/guide to seek further support if technical issue cannot be resolved regionally.
- Defines and assesses technical risks, if vital, in consultation with other technical functions.
- Support Siemens Energy field service engineers on site with solving, mechanical and commissioning guidance.
- Support engineering team to conduct RCA by providing technical recommendations and collecting the right information.
- Feedback from site to standard and service design/development department regarding design issues.
- Support other functions in the business unit, e.g., Sales, Logistics etc., in any technical issues related to the SGT-800 gas turbine that may arise, such as service product presentation, clarify mods & ups scope and help with customs clearance when importing spare parts.
- Business responsibility.
- Have a financial awareness in / about the project.
- Support MK&S team to identify new opportunities from technical recommendations provided to the customer.
- Capable and willing to assist the Head of Distributed Technical Support in special projects and improvement initiatives.
- To ensure that work is carried out within the framework of the cost budget and given time schedule with high standard of quality.
- Willingness to travel to customer sites (approximately 30%).
- What You Bring.
- You have commissioning or installation experience of SGT 800 turbines.
- Or have a solid technical background relevant for Gas Turbine Engineering. It can be a technical degree (Bachelor or Master of Science or equivalent experience in Control/Mechanical/Electrical Engineering), or Gas Turbine work experience.
- Good understanding of operation of gas turbine and driven compression equipment and their associated auxiliary systems; air filtration, acoustic packages, lube oils systems, fuel gas systems, seal gas system and other auxiliary systems.
- Ability to work as a great teammate and supply to the success of the team.
- Good verbal and written communications skills in English and Thai.
- Ability to initiate ideas to resolve sophisticated issues and improve work processes.
- Comfortable with working in several IT systems.
- Interest in process improvement is a benefit, as this is one of our focus-areas.
- Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
- The team you will be part of a growing regional engineering team with strong connections to colleagues working in our headquarter. We strive to support each other and build a strong technical knowledge within the team. There is always someone to discuss solutions and ideas with within the team before presenting the final scope. An internal buddy program will be set up to take care of new team members.
- Who is Siemens Energy?.
- At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 98,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment.
- Our distributed team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
- Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
- Our Commitment to Diversity.
- Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
- https://jobs.siemens-energy.com/jobs.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
System Testing, Finance, Business Statistics / Analysis, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- สนับสนุน วิเคราะห์ และแก้ไขปัญหาเบื้องต้นที่เกี่ยวข้องกับโปรแกรมระบบต่างๆ ที่ใช้งานจริงใน Business Unit ที่ได้รับมอบหมาย.
- นำเสนอการออกแบบ หรือแก้ไขปรับปรุงระบบสารสนเทศ โดยการวิเคราะห์ความต้องการทางธุรกิจ และระบุความต้องการของผู้ใช้งานเบื้องต้น เพื่อให้ทีมพัฒนาระบบมาดูแลในเรื่องของการพัฒนาระบบต่อไป.
- ช่วยในการทดสอบโปรแกรมระบบก่อนดำเนินการติดตั้งจริง รวมทั้งช่วยเตรียมแผนการติดตั้งและฝึกอบรมพร้อมจัดทำเอกสารคู่มือ.
- พิจารณาผลกระทบทางธุรกิจของการนำระบบสารสนเทศมาใช้งานในสภาพแวดล้อมทางธุรกิจในปัจจุบัน.
- ปริญญาตรีด้านวิทยาการคอมพิวเตอร์, คอมพิวเตอร์ธุรกิจ, เทคโนโลยีสารสนเทศ หรือ สาขาที่เกี่ยวข้อง.
- มีประสบการณ์ทำงานในส่วนงานที่เกี่ยวข้องอย่างน้อย 2 ปีขึ้นไป.
- มีทักษะการสื่อสารที่ดี.
- สามารถติดตั้ง OS Software และมีความรู้เกี่ยวกับการติดตั้ง device driver ต่างๆให้กับเครื่อง computer ได้.
- มีความรู้พิ้นฐานทางเกี่ยวกับขบวนการทางธุรกิจ เช่น ระบบบัญชี, ระบบการเงิน, ภาษีอากร, ระบบงานขาย, ระบบจัดซื้อ, ระบบการวางแผนการผลิต, ระบบโลจิสติก.
- สามารถวิเคราะห์ แก้ปัญหาและให้คำปรึกษาเกี่ยวกับระบบ/ขั้นตอนการทำงานได้.
ทักษะ:
Microsoft Office, Excel, eCommerce
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide 2nd Level of Application Support for application systems and software components.
- Troubleshoot and investigate the root cause of incidents that happen with application systems.
- Work closely with application development teams and vendor to investigate, fix and test applications Administrate application system of the company in term of application configuration, master data setup, application user id and permission management.
- Maintain SLA, application availability, capacity and performance KPI.
- Responsible for basic troubleshooting and report/follow up to technical team.
- Maintaining up-to-date documentation of applications operation and procedure manuals.
- Track and analyze trends in application support requests and generate statistical reports.
- Oversee development and updates of help sheets, usage guides, and FAQ lists for end users.
- Bachelor's Degree in Computer Science, Information Technology or related.
- At least 3-10 Years of experience in Application Support, Technical Support or Service Support. (Junior - Senior Level).
- Knowledge on Microsoft Office, Word, Excel and Powerpoint.
- Experience in Ecommerce platform support and agile methodology would be a plus.
- Location: BTS Ekkamai
- Working Day: Mon-Fri.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
SAP, Oracle, ERP
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Understand business end-to-end processes such as P2P (Procure to Pay), O2C (Order to Cash), and business best practices in FSI (Financial Service Institution) such as Bank, Insurance, Digital Asset or AMC (Asset Management Company), and Retail.
- Understand the process of helpdesk support and enterprise software solutions such as SAP, Oracle, or Microsoft with the ability of analytical skills.
- Serve as a first-tier support with knowledge of applications and business processes by understanding issues and then.
- 1) search for the solution from a knowledge base or issue summary for repeated issues or.
- 2) reproduce and identify certain new errors and symptoms which have never been found before.
- 3) Escalate the pending issues to the upper level of support to find the root cause, workaround, and long-term solution for each case.
- 4) Follow up on all pending cases from the Oracle global support forum and local partner support team.
- Supporting the functional document preparation such as Functional Specification Document or application design and testing efforts for long-term expansion such as if it requires any customization of report/form/interfacing in the future then this role has a responsibility to prepare for specification document.
- Supporting a testing effort for the current configuration in case Oracle regular upgrades occur.
- Supporting a testing effort for new functionalities that the client would like to enable.
- Cooperate with the technical team in estimating efforts, developing plans/schedules, and performing tasks according to the plan.
- Bachelor s Degree or higher in Business Administration/Accountancy/Computer Science/Engineering/Information Technology or related fields.
- At least 1 year experience in Oracle Fusion Cloud Implementation or Support.
- At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
- Working experiences in areas of Accounting, Finance, Inventory Management, Procurement, Order Management and Thailand Tax Localization.
- Skill/Knowledge: Application configuration, Application reporting tool development from.
- Oracle Fusion Cloud Service or Oracle E-Business Suite (EBS) or Oracle Netsuite.
- An understanding of software implementation life cycle with best practices.
- A desire to constantly learn and upskill your abilities.
- The ability to absorb new technical information and apply it effectively such as SQL statements.
- Able to deal with and handle difficult situations and work under time constraints.
- Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
- Positive attitude and empathy for others.
- Bonus Point: Experience in the Oracle Fusion Cloud.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Software Development, System Testing, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- สนับสนุนโครงการตามนโยบายของทีมงานขายบริษัทแคชแวน.
- ศึกษาความต้องการของทีมงานขาย และรวบรวมข้อมูล เพื่อนำไปวิเคราะห์ระบบ.
- ประสานงานกับส่วนงานที่เกี่ยวข้อง และ Outsource พร้อมกับติดตามการดำเนินการ.
- ทดสอบระบบ โปรแกรม แอพพลิเคชั่น ที่พัฒนาจากบริษัทแคชแวน, ไอทีส่วนกลาง และผู้พัฒนาระบบจากภายนอก เพื่อให้เป็นไปตามขอบเขตของการพัฒนา และประเมินผลการทดสอบ.
- จัดทำแผนการทดสอบ และกระบวนการทดสอบ ให้เป็นมาตรฐานแต่ละระบบ.
- ถ่ายทอดความรู้ให้กับพนักงานในบริษัท/ภายนอกบริษัท ที่เกี่ยวข้องกับระบบ/โปรแกรม/แอพพลิเคชั่น.
- ติดตามการเปลี่ยนแปลงของเทคโนโลยีการพัฒนา Software ใหม่ เพื่อนำไปประยุกต์ใช้ในงานได้อย่างมีประสิทธิภาพ.
- นำเสนอกระกวนการ หรือเทคโนโลยีใหม่ ๆ ที่จะใช้กับระบบงาน หรือการทดสอบ.
- ปริญญาตรีด้านวิทยาการคอมพิวเตอร์, คอมพิวเตอร์ธุรกิจ, เทคโนโลยีสารสนเทศ หรือ สาขาที่เกี่ยวข้อง.
- มีประสบการณ์ทำงานในส่วนงานที่เกี่ยวข้องอย่างน้อย 2 ปีขึ้นไป หรือ ผ่านการพัฒนาระบบมาอย่างน้อย 2 โครงการ ( 2 Software Development Life Cycle).
- มีทักษะด้านการสื่อสารที่ดี.
- มีความรู้ความสามารถในการทดสอบระบบได้เป็นอย่างดี.
- มีความสามารถในการฝึกอบรมและสอนงานได้.
- มีความรู้ด้านเทคโนโลยีสมัยใหม่ทั้ง Hardware และ Software และนำมาประยุกต์ใช้งานได้.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Product Owner, SQL, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Leads and manage applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period.
- Performs root cause analysis (RCA) to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with proactive/reactive action.
- Perform BAU system set up, bug fixing & small CRs with IT implementation methodology ...
- Lead and manage system monitoring process to ensure data quality and integrity in production is always accurate and available for key stakeholders and business processes that depend on it.
- Lead and manage regular IT audit checks on recorded calls, incidents and provides feedback to team members to ensure procedures are followed and quality is improved.
- Lead and manage regular system patch upgrade with product owner & business stakeholders.
- Lead and manage IT service & support operating model and procedure in responsible area to ensure team is able to support BAU & business stakeholders smoothly especially month end & year end financial closing activities.
- Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
- Responsible areas forOrdering and Supply Chain systems.
- Warehouse Management systems.
- Transport Management systems..
- Bachelor Degree or higher in Computer Engineering, Computer Science or related fields.
- At least 3 years experience in IT Retail or IT services as the manager or management roles.
- Good communication, problem solving and cross cross-group collaboration skills.
- Good command of written and spoken English.
- Ability to prioritize, track and manage a large number of divergent tasks and action items.
- Strong ability to analyze user requirements, make recommendations and implement solution.
- Strong presentation and interpersonal skills.
- Ability to prioritize and execute in high-pressured environment.
- Call handling experience in IT Service Desk environment with exceptional customer focus and root cause analysis.
- Programming languages and logics, especially on SQL programming.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
System Testing, Web development, SQL, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Being the central point of application support for all Digital transformation applications e.g., web, mobile, data analytics, AI, RPA, ML.
- Leading incident recovery and detailing root case analysis.
- Taking ownership of incidents and ensuring they are resolved within SLA.
- Prioritizing the issues, requests, and production enhancements to meet business priorities.
- Analyzing and resolving production issues and data and execute queries to correct data, highly complex business requirements, and requests (bug, support, modification, enchantment, etc.).
- Preparing issue summary document, production performance, and advising for long-term improvements.
- Assisting in new implementations, installations, upgrades, and migrations of systems.
- Assisting in the rollout of existing applications.
- Providing data preparation, update master data, and configuration.
- Attaining good levels of feedback with business users and internal stakeholders.
- Checking the production environment on Azure, memory usage, and response time to ensure production readiness.
- Communicating with stakeholders on a regular basis with status reports.
- Escalating or delegating issues in a timely manner if needed.
- Coordinating tests as needed for support.
- Providing training to users and team.
- Being a central point of contact for production application support on assigned applications.
- Following up with the development team, users, and managers until incidents are closed.
- Job Qualifications.
- Bachelor s degree in information technology, computer science, engineering, IT, or a related field from Prominent universities.
- Minimum of 2 years of hands-on experience in application support and managing production requests for web/mobile development.
- Hands-on experience in database inquiry (SQL), and reporting generation would be an advantage.
- Creative, and up to date in the Technology movement to create business solutions.
- Able to multi-task and prioritize workload supporting multiple projects.
- Creativity, problem solving skills, negotiation and systematic thinking.
- Fluent in English both written and verbal (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
ประสบการณ์:
11 ปีขึ้นไป
ทักษะ:
Positive Thinker, Human Resources Development, Business Development, English, Thai
ประเภทงาน:
งานประจำ
- Become a trusted advisor to businesses and professionals.
- Enjoy developing sustainable learning solutions to drive revenue growth.
- Utilize your learning agility and experience in multinational environment.
- Use strategic mindset to independently drive global practices in local context.
- Be empowered to drive business development with your entrepreneurial spirit.
- They have passion in Dale Carnegie principles and walk the talk.
- They are motivated by solving organizational and personal challenges.
- They enjoy consultative selling and drive sustainable revenue.
- They continuously self-develop and keep abreast of business acumen.
- They cultivate strong client relationships and become trusted business partners.
- What does most of your Day to Day look like?.
- Actively pursue new business opportunities, build relationships with prospective clients, and create customized training solutions that align with client needs.
- Analyze the client s business needs and design strategic, long-term solutions aimed at driving sustainable growth and consistently achieving revenue targets.
- Engage proactively with business chambers and associations to enhance brand visibility and establish greater credibility.
- Collaborate with the marketing, solutions development, and training delivery teams to align services with market demands and client expectations.
- Guide other team members, helping them develop their skills in client management and business development.
- What experience do you need?.
- 10 or more years of business development or business consulting experience with passion to see people s success - preferably in a professional service industry.
- Proven experience in business development and sales, particularly in a B2B environment, with a track record of meeting or exceeding revenue targets.
- Extensive experience managing client relationships, including developing strategies for retaining and growing accounts.
- Ability to manage multiple projects and client engagements simultaneously, ensuring timely delivery, cost effectiveness, and high-quality service.
- What competencies should you have?.
- Business professionalism with prospecting skills (i.e. Business analysis, Seek out business opportunities, Make phone calls to prospects, Establish long-term relationship, etc.).
- Strong communication, presentation, and negotiation skills to influence decision-makers and secure client buy-in on proposed solutions.
- Versed in a consultative sales approach to drive to financial target through sustainable people development solutions for clients and/or individuals.
- Confident in strategic business conversation to mid to upper level executives.
- What are the must haves of you?.
- Strong team player and can-do attitude to deliver assigned accountabilities.
- Positive thinking, be resilient to deliver excellence, and flexible to adapt.
- Potential and/or Interest to become a coach/trainer.
- Passion for self-development and achievement.
- Capable in business level of Thai and English.
- What benefits would you receive?.
- Global learning and development opportunities.
- Professional, top quality and fun working environment.
- Possible life breakthroughs for personal and professional achievement.
- Opportunity to meet with our regional and global network from over 85 countries.
- Optional dual career tracks to become a world-class trainer.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Sales, Microsoft Office, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿30,000 - ฿60,000, สามารถต่อรองได้
- Age 27-35 years old.
- A successful career of at least 5 years in selling experiences to schools and/or universities or businesses preferably in a professional consultative services environment.
- Must have consultative sales background with demonstrated skills in the areas of lead generation, prospecting and driving opportunities to closure.
- A stable work history and successful record of accomplishment of personal performance of Sales in a corporate or educational environment is essential.
- A well-developed pattern of achievement, strong people skills, energy, motivation, and integrity is critical to success in this role.
- Strong verbal and written communications skills are essential both Thai and English. Must be able to create and deliver compelling presentations that engage clients in discussion.
- High proficiency in Microsoft Office Suite tools.
- หมายเหตุ: ต้องเก่งงานขาย อดทน มีรถ ไปทำงานต่างจังหวัดได้ ทำงานเสาร์อาทิตย์ได้ เข้าใจงานด้านการศึกษา อยากพัฒนาเด็กไทยและการศึกษาไทย ทัศนคติดี นำเสนอได้ โน้มน้าวใจได้ ทำงานเอกสารได้.
- Visit our website at www.pacrimgroup.com for more information regarding our organization..
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Software Development, Problem Solving, Enthusiastic, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- On-call support/ weekends on a rotation basis.
- Provide 2d level of technical support for all application systems and software components.
- Troubleshoot and investigate the root cause of incidents that happen within application systems.
- Work closely with application development teams and platform team to investigate and fix issues.
- Monitor, update and maintain application systems to ensure they are working as operational.
- Understand and be able to study and apply new technology to support business requirements.
- Continuously improve work scope and reduce manual work.
- Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving issues.
- Key member of the incident response team.
- A positive, can-do attitude, that naturally expresses a high degree of empathy to others.
- Require strong technical, analytical, interpersonal and organizational skills.
- Bachelor s Degree in Computer Science or equivalent work experience. We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
- 3 - 5 years of relevant work experience.
- Experience in troubleshooting and investigating IT system/application incidents, structured approach to problem solving.
- Self-motivated and self-learning and able to work in a fast-paced work environment with minimal supervision.
- Good interpersonal communication, high responsibility, enthusiastic to explore new technologies.
- Excellent service mind and good customer service skills.
- Able to work under pressure.
- Good command of spoken and written Thai and English.
- Hand-on Unix/Linux skill and shell programming and Java application log reading and analyzing is a plus.
- Understanding the Financial terminology (especially Loan) is preferred.
- Experience with a broad mix of technologies, including a strong subset of:Familiarity with Linux and Unix operating systems.
- Basic understanding with SQL, API, Database, Networking, AWS, Prometheus, Grafana, Jenkins or RunDeck.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Sales, Negotiation, Microsoft Office, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Meet monthly sales, renewal, and referral targets as set by Company.
- Ensure all KPIs are met that related to Sales, Student support and Student success.
- Manage your daily KPIs such as phone calls, sales presentation, and student appointment, etc.
- Record the performance in the company system regarding the sales daily activities and sales process.
- Provide Support to Students in Centre, deal with any issues or problems that may arise and ensure these are addressed to student s satisfaction.
- Bachelor s Degree in any field.
- 23-35 years old.
- At least 1-2 years of work experience in sales. Experience in the education industry is an advantage.
- Loves selling and servicing customers (Service mind).
- A team player with great interpersonal, communication, and negotiation skills.
- Good command of English and computer literate in MS Office.
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
SAP, Project Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿120,000 - ฿150,000, สามารถต่อรองได้
- Analyse and design the to-be business processes.
- Work with the business process team, client team to assess current capabilities and identify high-level customer requirements.
- Serve as functional experts of the module and processes in scope.
- Identify and define detailed product requirements and use cases.
- Set up and maintain the Requirements and Traceability deliverable.
- Work with the Project Manager, architects, and other team members to define metrics and performance goals for the application.
- Participate in transitioning the requirements and use cases to the designers, developers, and ensure a clear and complete understanding of the requirements.
- Assist in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.
- Participate in quality management reviews as outlined in the Verification and Validation Overview, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfil the requirements.
- Serve as a resource for the change enablement team as they evaluate training and performance support needs and design the training and performance support products.
- Bachelor s Degree in Information Technology, Computer Science or another relevant field.
- At least 7 years related work experience.
- Extensive knowledge and working experience in handling SAP particularly SAP-Purchasing (MM-PO).
- Experience in handling a team.
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