เงื่อนไขการค้นหา

ทักษะ:

Scrum, Excel, Visio, English

ประเภทงาน:

งานประจำ

• Understanding of the banking industry.
• Understanding of banking products and banking customer interactions.
• Gather business requirements by managing relationship with stakeholders and facilitating those conversations.
• Translating these requirements into process flows, user stories and unambiguous testable requirements with clear acceptance criteria.
• Identify automated processes as well as design where required manual exception handling processes.
• Identify areas where integration is needed.
• Act as integrated scrum team member to assure requirements are understood fully.
• Work with Architects in defining non-functional requirements.
• Preferred skills.
• Deep understanding of Digital Banking process flows and the underlying system enablement.
• Understanding of cloud based modern banking architectures.
• Understanding of partner ecosystem approaches to deliver banking.
• Deep understanding of end-to-end digital service delivery.
• Understanding of onboarding, service and transactional flows and technology ability.
• Understanding of the data architecture.
• Experience in designing a digital bank, virtual bank or fintechs.
• Understanding of customer value proposition in the banking context.
• Strong MS Office skills: MS PowerPoint, MS Excel, MS Project, MS Visio.
• Strong presentation skills and group facilitation.
• Good communication skills in Thai and English.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No

ทักษะ:

Excel, Visio, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Front-to-back office operation business analysis and business processes review, redesign and optimisation.
• Transformational change across a financial services organization (core banking solution implementation, technology / digital integration, cost optimisation).
• Establishment of Shared Services Centre and outsourcing function.
• Enabling technology / digital implementations like RPA, and FinTech related solutions.
• Work closely with the engagement team, manager and client representative to deliver the projects.
• Act as the daily contact point for the clients.
• Preferred skills.
• Strong analytical, interpersonal, written and verbal skills.
• A proven ability to translate client objectives into deliverable design, and develop deliverables that address complex situations.
• Knowledge of the key strategic business drivers, regulatory constraints and operational process requirements across financial services.
• The ability to define a strategy, develop business cases and define the target operating model (organization design, customer experience, processes).
• Good understanding of key Financial Services operations trends and FinTech (including but not limited to BlockChain, RPA, Machine Learning, IOT).
• Strong MS Office skills: MS PowerPoint, MS Excel, MS Project, MS Visio.
• Strong presentation skills and group facilitation.
• Good communication skills in Thai and English.
• Demonstrated management skills, including the ability to train and develop staff, manage project budgets and develop strong client relationships.
• Experience in operations excellence roles such as digital process optimisation.
• Internship experience working in Big 4 Consulting firms and/or Financial Services firms (Retail Banks, Corporate / Institutional Banks, Insurance, Asset Management, Capital Markets).
• Experience in Operations and Project Management office.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified).
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

AutoCAD, Visio, English

ประเภทงาน:

งานประจำ

• Responsible for planning preventive maintenance schedules for the electrical system.
• Responsible for coordinating and managing vendors and suppliers to preventive maintenance and payment plans.
• 2nd Level support to Data Center Operation (FOC), on site to solve Incident and Problem management.
• 2nd Level support to engineer team all site, Data Center (TT1, TT2, MTG, BNA).
• To create & update reports and documents to comply with ISO 20k, 22k, 27k, 50k & TCOS standards.
• Review PUE, cost saving energy and report.
• Measured Efficiency air system and record annual report.
• Responsible for implementing Electrical such as MU, TR, MDB, GEN, UPS, RECT, BATT, ATS.
• Bachelor degree of Engineering, Electrical engineering or related field.
• More than 5 years of experience in maintenance of electrical systems such as RMU, TR, MDB, GEN, UPS, RECT, BATT, ATS: implement and support electrical systems in buildings or Data Centers.
• At least 1 years experience in designing electrical systems (such as RMU, TR, MDB, GEN, UPS, RECT, BATT, ATS). implement, and support for electrical systems in building.
• Able to use the program AutoCAD, Visio.
• Able to work as a team and work in and standby on call on holiday.
• Able to work overtime if required and a hotline arrives (Less than 1 hour on site from your home).
• Proficiency in English communication is beneficial for both reading and writing.
• Work Location: TrueIDC - Bangna Site (KM26).

ทักษะ:

Microsoft Office, Excel, Visio, English

ประเภทงาน:

งานประจำ

• Front-to-back office operation business analysis and business processes review, redesign and optimisation.
• Transformational change across a Financial Services organization (core banking solution implementation, technology / digital integration and cost optimisation).
• Establishment of Shared Services Centre and outsourcing function.
• Enabling technology / digital implementations like RPA, and FinTech related solutions.
• Work closely with the engagement team, Manager and client representative to deliver the projects.
• Act as the daily contact point for the clients.
• About you.
• Good understanding of key Financial Services operations trends and FinTech (including but not limited to BlockChain, RPA, Machine Learning, IOT).
• Strong analytical, interpersonal, written and verbal skills.
• A proven ability to translate client objectives into deliverable design, and develop deliverables that address complex situations.
• Knowledge of the key strategic business drivers, regulatory constraints and operational process requirements across Financial Services.
• The ability to define a strategy, develop business cases and define the target operating model (organization design, customer experience, processes).
• Strong Microsoft Office skills: MS PowerPoint, MS Excel, MS Project, MS Visio.
• Strong presentation sk ills and group facilitation.
• Demonstrated management skills, including the ability to train and develop staff, manage project budgets and develop strong client relationships.
• Excellent English and Thai written and verbal communication skills.
• Demonstrate strong inter-personal skills and good communication skills, including the ability to document reports and conduct presentations for clients and key stakeholders.
• Experience in operations excellence roles such as digital process optimisation.
• Internship experience working in Big 4 Consulting firms and/or Financial Services firms (Retail Banks, Corporate /Institutional Banks, Insurance, Asset Management, Capital Markets).
• Experience in Operations and Project Management office.
• Prior project management experience.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No

ทักษะ:

Legal, Compliance, Project Management

ประเภทงาน:

งานประจำ

• Partners with the S/VP/GM & their staff to develop & implement strategic HR initiatives such as workforce planning, resource mgt, empl. relations, performance management, skills management, programs & policies, leadership dvpmt. In an unionized site,inc. overall union-mgt relations, & negotiating & implementing local agreements.
• Provides advice, counsel, direction & training to the mgt team & mgrs on any business issue that has empl. or organizational impact on company personnel practices, procedures, & initiatives, including interpreting the intent & meaning of the contractua ...
• Works directly with companys attorneys in preparation of arbitration &/or afffirmative action cases.
• Develop overall strategic direction to maintain credibility, communications, & relationships with union officials, stewards, & business partners to enhance the accomplishment of company objectives & permit a dialogue on problem situations so they can be resolved outside the grievance process.
• Ensures consistent application of policies/procedures for recruiting, rewarding, retaining, recognizing & developing people within a site.
• Provides empl. relations consultation services to GM, mgt & empl.
• Develops, recommends, implements & maintains performance mgt programs & ensures consistent & timely application.
• Provides coaching & makes recommendations to mgrs/supervisors for performance development & corrective action.
• Conducts internal investigations of acts of empl. misconduct including interviewing, gathering evidence, consulting legal council, making recommendations & documenting findings.
• Represents site in charges of violating regulation or law.
• Provides performance program reporting.
• Partners with site senior mgt team to implement organizational change interventions-e.g. restructuring, reengineering, automating.
• Conducts ongoing skill competencies, knowledge/talent needs assessment.
• Develops or obtains specific training programs designed to meet the site's needs. Implements & directs staffing strategies which ensure attracting & retaining high caliber talent within & outside the site.
• Manages the rollout of Corp. HR Programs at the site level.
• Ensures compliance to corp. policies, governmental regulations & laws. Keeps abreast of legislative decisions, changes in employment laws & regs to limit legal exposure & liability.
• Knowledge/Skills/Competencies.
• In-depth knowledge of government regulations.
• Extensive knowledge of labor laws and experience in Labor Relations.
• Knowledge of Personnel and Employment laws.
• Strong organizational development, leadership development, facilitation, internal consulting skills.
• Customer Satisfaction initiatives.
• Extensive knowledge of World Class Manufacturing processes and Six Sigma strategies.
• Strong Project Management skills.
• Experience with HRIS systems.
• Ability to effectively communicate with a wide variety of internal customers.
• Ability to evaluate multiple highly detailed tasks, determine priorities and organize work in a manner that allows for timely completion of projects.
• Ability to manage sensitive employee information in a confidential manner.
• Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word, PowerPoint, Microsoft Project, and Visio.
• Ability to effectively organize and motivate team members with a diverse group of skill sets.
• Typical Experience.
• Nine plus years of relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational requirements may vary by geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

ทักษะ:

Finance, Budgeting, Excel, English

ประเภทงาน:

งานประจำ

• Good understanding of key Financial Services operations trends, FinTech (including but not limited to BlockChain, RPA, Machine Learning, IOT), Finance Txfomation, Enterprise Performance Management: PBF(Planning, Budgeting and Forecasting), Lean Finance/paperless Finance and connected enterprise, Finance Fast Close(Blackline), Treasury Services(Liquidity Management) and strategic cost reduction.
• Strong analytical, interpersonal, written and verbal skills both in Thai and English.
• A proven ability to translate client objectives into deliverable design, and develop deliverables that address complex situations.
• Knowledge of the key strategic business drivers, regulatory constraints and finance processes.
• The ability to define a strategy, develop business cases and define the target operating model (organisation design, processes, governance).
• Strong MS Office skills: MS PowerPoint, MS Excel, MS Project, MS Visio.
• Strong presentation skills and group facilitation.
• If you have any questions, please feel free to contact Prangnart, Human Resources Team, on [email protected].
• We thank all applicants. Please note that only short-listed candidates will be contacted for interviews.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Legal, Compliance, Project Management

ประเภทงาน:

งานประจำ

• Partners with the S/VP/GM & their staff to develop & implement strategic HR initiatives such as workforce planning, resource mgt, empl. relations, performance management, skills management, programs & policies, leadership dvpmt. In an unionized site,inc. overall union-mgt relations, & negotiating & implementing local agreements.
• Provides advice, counsel, direction & training to the mgt team & mgrs on any business issue that has empl. or organizational impact on company personnel practices, procedures, & initiatives, including interpreting the intent & meaning of the contractua ...
• Works directly with companys attorneys in preparation of arbitration &/or afffirmative action cases.
• Develop overall strategic direction to maintain credibility, communications, & relationships with union officials, stewards, & business partners to enhance the accomplishment of company objectives & permit a dialogue on problem situations so they can be resolved outside the grievance process.
• Ensures consistent application of policies/procedures for recruiting, rewarding, retaining, recognizing & developing people within a site.
• Provides empl. relations consultation services to GM, mgt & empl.
• Develops, recommends, implements & maintains performance mgt programs & ensures consistent & timely application.
• Provides coaching & makes recommendations to mgrs/supervisors for performance development & corrective action.
• Conducts internal investigations of acts of empl. misconduct including interviewing, gathering evidence, consulting legal council, making recommendations & documenting findings.
• Represents site in charges of violating regulation or law.
• Provides performance program reporting.
• Partners with site senior mgt team to implement organizational change interventions-e.g. restructuring, reengineering, automating.
• Conducts ongoing skill competencies, knowledge/talent needs assessment.
• Develops or obtains specific training programs designed to meet the site's needs. Implements & directs staffing strategies which ensure attracting & retaining high caliber talent within & outside the site.
• Manages the rollout of Corp. HR Programs at the site level.
• Ensures compliance to corp. policies, governmental regulations & laws. Keeps abreast of legislative decisions, changes in employment laws & regs to limit legal exposure & liability.
• Knowledge/Skills/Competencies.
• In-depth knowledge of government regulations.
• Extensive knowledge of labor laws and experience in Labor Relations.
• Knowledge of Personnel and Employment laws.
• Strong organizational development, leadership development, facilitation, internal consulting skills.
• Customer Satisfaction initiatives.
• Extensive knowledge of World Class Manufacturing processes and Six Sigma strategies.
• Strong Project Management skills.
• Experience with HRIS systems.
• Ability to effectively communicate with a wide variety of internal customers.
• Ability to evaluate multiple highly detailed tasks, determine priorities and organize work in a manner that allows for timely completion of projects.
• Ability to manage sensitive employee information in a confidential manner.
• Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word, PowerPoint, Microsoft Project, and Visio.
• Ability to effectively organize and motivate team members with a diverse group of skill sets.
• Typical Experience.
• Nine plus years of relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational requirements may vary by geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

ประสบการณ์:

15 ปีขึ้นไป

ทักษะ:

Problem Solving, Research, Data Analysis

ประเภทงาน:

งานประจำ

• Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work.
• Participate in team problem solving efforts and offer ideas to solve client issues.
• Conduct relevant research, data analysis, and create reports.
• Maintain responsibility for completion and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
• Assist in proposal development, as requested.
• Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Managers across our Firm are expected to:Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
• Make effective use of resources to optimise value.
• Demonstrate the success and efficiency of Deloitte through leveraging its network and people.
• Deliver exceptional quality results and stakeholder value by leveraging each person s strengths to build high performing teams across businesses and borders.
• Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
• Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
• Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.
• Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.
• Requirements:Tertiary qualification in a business with a well ranked institution and/or currently enrolled in a MBA program.
• Minimum 15 years of professional experience in a strategic or operations planning / consulting role within the Consumer Business industry.
• Experience in leading strategy and operational transformation with one of these sectors:FMCG / Consumer Business focusing on go-to-market strategies in SEA markets, commercial strategies, and operational strategies.
• Retail and wholesale distribution focusing on strategy, talent optimization, sustainable margin, value-based care and customer experience transformation.
• Experience with budgetary responsibilities related to projects or resources.
• Exceptional interpersonal, team-building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to professional excellence, as well as personal and professional growth.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Willingness to work outside of office base.
• Next Steps So what are you waiting for? Join the winning team now.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 106486In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

12 ปีขึ้นไป

ทักษะ:

Compliance, Business Development, Research, English

ประเภทงาน:

งานประจำ

• Lead teams on various client engagements in developing tax solutions, providing tax advice, tax planning, tax compliance and strategies for multinational clients across a broad range of industries.
• Liaise with the Revenue Department and other government agencies in connection with client engagements.
• Ensure timely delivery of reports, provide in-depth analysis and manage projects effectively.
• Establish strong relationship with clients, develop and execute successful sales strategies.
• Participate in various business development opportunities and project pursuits.
• Supervise assignments of engagement team and provide mentorship to team members.
• Participate in various research, training and practice/professional development initiatives.
• Support the top managements in enhancing the firm s reputation and industry standing.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level.
• Build a high-performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others.
• Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations.
• Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success.
• Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others.
• Actively manages the business to deliver maximum value to Deloitte and to external stakeholders.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte.
• RequirementsPossess a Bachelors Degree in related disciplines such as Accounting/Economics/Laws.
• Over 12 years of working experience preferably in a professional services firm.
• CPA and/or TA license is a plus.
• Strong proficiency in both written and spoken English.
• Possess good organizational skills and able to prioritize work to meet tight deadlines.
• Strong leadership, people management and coaching skills; able to work both independently and as part of a team.
• Possess good working knowledge of Microsoft Office tools.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address.Requisition ID: 106131In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Public Relations, Legal, Computer Security, English

ประเภทงาน:

งานประจำ

• Executes cybersecurity engineer tasks including, but not limited to, security patch management, security vulnerability management, and security configuration management.
• Tests, implements, deploys, maintains, reviews, and administers the cybersecurity tools.
• Assist in identifying, prioritizing, and coordinating the protection of critical cyber defense infrastructure and key resources.
• Coordinate with Cyber Defense Analysts to manage and administer the updating of rules and signatures (e.g., intrusion detection/protection systems, antivirus, and content blacklists) for specialized cyber defense applications.
• Identify potential conflicts with the implementation of any cyber defense tools (e.g., tool and signature testing and optimization).
• Operates and maintains production information security systems.
• Ensures proper cybersecurity documentation is in place regarding standard operating procedures.
• Monitors the industry and external environment for emerging threats and advises relevant stakeholders on appropriate courses of action.
• Oversees incident response planning and the investigation of security breaches and assists with any associated disciplinary, public relations, and legal matters.
• Applies expert knowledge and skills to resolve problems, including support concepts and methods, problem isolation and troubleshooting procedures, system and file recovery processes, and operating system and network configurations.
• Prepares and presents cogent and cohesive analyses and briefings advising management on new technological developments, techniques, and enhancements that result in increased time and cost efficiencies.
• Provides advice and assistance to troubleshoot the most complex problems in a manner that minimizes interruptions in the ability to carry out critical business activities.
• Supports rapid response teams in response to customer service problems resulting from catastrophic events such as virus infections or widespread power outages.
• Supports the development of a formal cyber security risk assessment program.
• Supports and assists in maintaining a vulnerability/gap/response assessment program.
• Supports the ongoing maintenance of the cyber-Kill Chain for the company, focusing on phases of cyber-attack and remediation/mitigation for each phase.
• Supports ongoing activities to develop, communicate, and support appropriate standards and risk controls associated with digital data.
• Supports the development and maintenance of a company Data Protection program.
• Responds to cybersecurity alerts.
• Cascade and leverage cybersecurity control and practice to the entire company group.
• Bachelor s or Master s degree in Computer Engineering, MIS, IT, or a related field.
• At least 2 years experience in computer security and 5 years in IT infrastructure.
• Have a foundation in good information security practices.
• Knowledge of International Security frameworks, Standards, and Guidelines, e.g., COBIT, NIST-800, ISO 27001, PCI-DSS, OWASP, etc.
• Experience in Security tools, e.g., EDR, ATP, WAF, IPS/IDS, Deception, TI/TIP, Anti DDoS.
• Experience in Cloud Environments, e.g., Google Cloud, AWS, Microsoft Azure.
• Experience with system and application security management and control.
• Experience with system, network, and OS hardening techniques. (e.g., remove unnecessary services, password policies, network segmentation, enable logging, least privilege, etc.).
• Experience with facilitating information security risk assessments.
• Technical writing, documentation development, process mapping, and visual communication skills.
• Hands-on experience with computer programming languages and/or scripting languages such as Python, Java, and Shell for automation.
• Professional certificates related to work (e.g., CISSP, CISM, AWS Certified Security, or similar general security certification) are desirable.
• Talent to identify and create a broad vision for a security solution and to execute it;.
• Systems Thinking - the ability to see how parts interact with the whole (big picture thinking).
• Proven experience of acting as an expert in project teams.
• A positive, can-do attitude who naturally expresses a high degree of empathy to others.
• Ability to explain your thoughts or findings also to non-technical professionals.
• Strong problem-solving and analytical abilities Able to work under minimal supervision, detail oriented.
• Excellent English (Spoken and Written).
• Location: True Digital Park, Punnawithi.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Scala, Java, Kotlin, English

ประเภทงาน:

งานประจำ

• 8+ years of experience developing performance-critical applications in a production environment using Scala, Java, Kotlin, C#, Go or relevant modern programming languages.
• Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other).
• Ability to direct significant company-wide projects and sets technical vision.
• Good command of the English language.
• Deeply involved in making architectural decisions, setting the standard and direction for the team.
• Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality.
• Passion for software development and continuous improvement of your knowledge and skills.
• It's Great if You Have.
• Knowledge in NoSQL, Queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), and Play framework.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Scala, Java, Kotlin, English

ประเภทงาน:

งานประจำ

• 10+ years of experience developing performance-critical applications in a production environment using Scala, Java, Kotlin, C#, Go or relevant modern programming languages.
• Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other).
• Ability to direct significant company-wide projects and sets technical vision.
• Good command of the English language.
• Deeply involved in making architectural decisions, setting the standard and direction for the team.
• Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality.
• Passion for software development and continuous improvement of your knowledge and skills.
• It's Great if You Have.
• Knowledge in NoSQL, Queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), and Play framework.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

SQL, Tableau, Industry trends

ประเภทงาน:

งานประจำ

• Develop Strategic Communication Plans: Ideate and implement comprehensive email and multi-channel marketing strategies that enhance brand visibility and drive engagement among B2B partners.
• Design Impactful Campaigns: Lead the planning and execution of email marketing campaigns that align with brand guidelines and generate quality leads, working closely with cross-functional teams.
• Optimize Partner Journey: Analyze partner lifecycle data to ensure that communicatio ...
• Analyze Campaign Performance: Analyze campaign results, derive insights, and continuously refine strategies based on data-driven decision-making.
• Innovate and Experiment: Cultivate an experimental mindset by running A/B tests and exploring new communication strategies to enhance engagement and conversion rates.
• Manage Projects Efficiently: Develop KPIs and OKRs, oversee timelines, and resource allocation to ensure successful campaign execution within business objectives.
• Mentor and Lead a Team: Inspire, mentor, and manage a team of marketing professionals and analysts, fostering talent development and recruiting top performers in the industry.
• What You'll Need to Succeed.
• Extensive Experience: A minimum of 8 years in email marketing, campaign management, or a related field. Strong emphasis on B2B marketing is a plus.
• Analytical Expertise: Proven analytical skills (SQL and Tableau for visualization). Strong ability to interpret data, drive insights, and apply findings to improve campaign effectiveness.
• Strategic Vision: Ability to conceptualize the big picture while aligning communication strategies with broader business goals.
• Leadership Skills: Strong team management experience, with a track record of hiring, developing, and retaining high-performing teams.
• Effective Communication: Excellent written and verbal communication skills to convey complex ideas clearly and persuasively.
• Market Knowledge: In-depth understanding of industry trends, particularly in Tech and the travel sector, to keep Agoda at the forefront of B2B marketing.
• Adaptability: Comfortable in a fast-paced environment and open to exploring new channels and innovative approaches.
• Skills:: Advanced SQL skills required;Tableau knowledge advantageous.
• Why Join Us?
• As the Associate Director of Integrated Marketing Communications, you will play a pivotal role in shaping Agoda's communication strategy to partners and driving meaningful engagement. If you are an innovative leader with a passion for data-driven marketing and a desire to make a significant impact, we encourage you to apply and join our dynamic team!.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Kotlin, Scala, Java

ประเภทงาน:

งานประจำ

• Architecting and developing highly scalable, mission critical back end systems.
• Owning a big chunk of Agoda's system all the way from the north-star & vision down to the bytecode level.
• Enabling impactful collaboration and cross-team projects on big projects, making a dent in the quality of our services, code & architecture.
• Providing thoughtful feedback, nurture an inclusive engineering environment, and champion engineering fundamentals. Bring out the best from your fellow engineers.
• Identifying and implementing opportunities for optimization across the technology stack, focusing on cost, efficiency, velocity & dev happiness.
• Exhibiting technical leadership throughout the broader organization, conveying complex technical trade-offs to non-techies such as business owners & C-suite executives.
• Overall experience of 10+ years in software engineering roles.
• Proven hands-on experienceExperience with owning production services with significant impact on design, development, deployment, monitoring & evolution.
• Curiosity, staying a-breast on technological improvements and open source advancement.
• Strong programming skills in languages such as Kotlin, Scala, Java, C#.
• Can perform deep research & take decisions on complex projects. Can easily toggle between running as a lone wolf and also works great as part of a pack.
• Strong communication skills, with the ability to explain complex technical details to stakeholders at all levels.
• On top of being an expert in Back End, has understanding of challenges and trade-offs in the entire engineering universe, from Front End/ Mobile to Data 7 analytics.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Master's or Ph.D. in a technical field.
• Experience with Kubernetes for effective container orchestration and scaling.
• Deep understanding of CI/CD pipelines, automation tools, and practices relevant to machine learning.
• Experience in programming with Rust, C or other low level language.
• This position is based in Bangkok, Thailand. (Relocation support is provided).
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Think big and then execute at a granular level!.
• Learn the intricacies of the completions and drilling data life-cycles and become a subject matter expert in these areas.
• Own & manage all product life-cycles on our products and services from product roadmaps, product processes, create and write user stories, design user journeys, manage acceptance criteria, etc.
• Work with our stakeholder and other team members to take a vision and break it down into user stories and create mockups/wireframes of new features (the basic design experience helpful, but not required).
• Actively manage, prioritize and balance your product roadmap, customers support needs, stakeholder feature requests, time to market, and product backlog.
• Work closely with our partner, business team, engineers, customer experience team, and operation team to capture feedback, identify new requirements and translate requirements into deliverable solutions.
• Minimum 5 years in a Product Manager / Business Analyst role in the banking platform, or consultant field.
• Experience in Lending & Unsecured Loan (Retail Loan, Credit Card) is required.
• An experience in a startup company or Agile methodologies is a plus.
• Demonstrates an aptitude for learning complex technical concepts and can simplify & articulate ideas, with excellent communication skills, both verbal and written.
• Interested in learning new technologies and working towards integrating legacy industry data systems with an innovative solution with an incredible user journey.
• Able to inspire, motivate and support a team to get things done.
• Familiarity with Jira or other product management tools is a plus.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Finance, Legal, Project Management, English

ประเภทงาน:

งานประจำ

• Attractive compensations and benefits, amazing offices in heart of Bangkok, relocation support.
• Be part of young and multinational global team in Bangkok HQ (15+ nationalities in Partner Programs team).
• Work on various strategic projects from idea stage until global rollout and scaling.
• 360 visions on supply operations and strategy as you will work with supply, product, performance marketing, partner services, finance, tax and legal, pricing teams.
• Mentorship + various opportunities for advancement throughout the business.
• Project Management: come up with initiatives to reach business targets, plan milestones and deliverables, allocate tasks, manage stakeholders, measure performance and deliver results impacting business.
• Go-To-Market Strategy: develop pilot, testing and global rollouts plans for new programs, products and updates.
• Stakeholder Management: align objectives and deliverables with colleagues in finance, legal, product, marketing and partner services departments.
• Reporting: Enhance and streamline reports for senior leadership with help of Analytics team and deliver actionable insights.
• Research and presentations: Present your findings and insights to relevant stakeholders, auditors and senior leadership team on a regular basis.
• Country coordination: Support local country teams to grow portfolio size of our solutions, help to answer their questions, provide them with actionable insights.
• Kick-start new ideas: find new opportunities and bring them into action. Based on data you see opportunities and come up with concepts to test and implement them.
• Minimum 5+ years of experience in top tier consulting firms, international tech companies, fast growing internet / tech startups.
• At least 3-4 years of experience in project management and handling tickets & operations and administrative tasks.
• Bachelor's Degree or higher from a top university with a quantitative, finance or engineering degree, advanced business degrees. MBA from a top school is preferred.
• Ability to communicate fluently in English.
• Familiarity with SQL, Tableau, advanced Excel skills, advanced PowerPoint and presentation skills.
• Proven track record in Consulting Projects / Project Management / Business Planning, business or financial analysis.
• Proven track record in using data analysis, data insights and experimentation to support business decisions.
• Intellectual curiosity, ability to learn fast.
• A team player who work well with multiple stakeholders in a multicultural environment.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Legal, Compliance, Problem Solving, English

ประเภทงาน:

งานประจำ

• Design and work on Cybersecurity framework based on business objectives and strategic imperatives of the client organization including goals, vision, mission, and operational plans.
• Designing and implementing data protection and privacy programs for our clients and supporting their business.
• Evaluating the data protection and privacy practices of our clients and Conducting Privacy Impact Assessments.
• Monitor processes and drive improvements in efficiency and quality of cyber-security programs.
• Assist in development of workflows for transitioning strategic plans into implementation plans and operational readiness.
• Facilitate strategic planning initiatives, documentation, technical roadmaps and security tool rationalization.
• Assist in designing the security organization structure including cyber defense.
• Develop security policies, procedures, standards based on the security strategy and roadmap.
• Review of cyber security policies and processes to identify gaps in design of control based on comprehensive assessment framework.
• Maintain continuous communication with key stakeholders in support of the security strategy, and plan and solicit feedbacks, to uplift the programs and capabilities.
• Conduct security process implementation reviews to assess security effectiveness and reporting.
• Conduct Current State Assessment of cyber security practices against the defined controls and provide recommendations for to-be state.
• Run cyber security diagnostic assessments and develop programs for Cybersecurity skill development and enhancement.
• Implement security controls for realization of the certification requirements and provide technology roadmap based on the security strategy.
• Assisting in delivering privacy projects to acting as a subject matter expert on them or to leading a team towards excellent client experience.
• Supporting and guiding our clients in adhering to the complex web of relevant national and international regulations (e.g. EU General Data Protection Regulation, PDPA and etc.).
• Deploying processes and tools to help detect and prevent privacy breaches.
• Ensuring a harmonized approach towards data protection and privacy by bringing together our client s stakeholders (e.g. legal, compliance, risk, HR, security, business functions ).
• Assisting clients in privacy related incident response activities.
• Supporting the client s team by acting as an interim team member (e.g. data protection officer, security officer, security manager, security analyst ).
• Proactively identifying and pursuing opportunities for further business and team growth.
• Preferred skills.
• At least three years of experience in cyber-security.
• Bachelor s degree in Computer Engineering, Computer Science, Information Systems or a related field.
• Have knowledge of industry standard classification schemes, such as ISO 27000, NIST. GDPR, TH PDPA, PCI DSS, Data Loss Prevention etc.
• Have demonstrated self leadership, problem solving, including verbal and written communication skills. You need to be able to communicate clearly in both Thai and English.
• Have proven analytical, decision-making, and presentation skills.
• Have a high level of MS Office proficiency.
• Be able to work both independently and as part of a team with professionals at all levels.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Collaborate with the Warehouse Manager and 3PL partners to drive improvement in distribution KPIs safety, quality, service, inventory, cost / productivity.
• Supervise and develop a team of Warehouse Operatives, creating an environment of continuous improvement and efficiency.
• Analyse and enhance Standard Operating Procedures (SOPs) to streamline warehouse processes.
• Manage warehousing, distribution, and maintenance operations in compliance with company policies and vision.
• Maintain high standards of health and safety, hygiene, and security within the warehouse environment.
• Implement, coordinate, and monitor operational policies and procedures to ensure optimal efficiency and space utilisation.
• The experience we're looking for.
• Proven experience in warehouse operations and inventory management.
• Proficiency in continuous improvement strategies, with a focus on efficiency and cost savings.
• Strong interpersonal skills, with the ability to build partnerships and manage relationships effectively.
• A sound understanding of Supply Chain Management and warehousing KPIs.
• Expertise in utilising warehouse management systems and databases.
• An analytical mind, capable of using data to identify opportunities for process improvements.
• The skills for success.
• Supply Chain Management, Business Partnership, Collaboration, Partnership building, Relationship management, Business acumen, Productivity management, Logistics management, Project management, Improve business processes, Advanced analytics, Data analytics, Manufacturing excellence, Ecommerce.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
• We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
• All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

ETL, Quantitative Analysis, Industry trends

ประเภทงาน:

งานประจำ

• Translating business requirements to technical solutions leveraging strong business acumen.
• You will be a core member of the EY Microsoft Data and AI team, responsible for extracting large quantities of data from client s IT systems, developing efficient ETL and data management processes, and building architectures for rapid ingestion and dissemination of key data.
• Apply expertise in quantitative analysis, data mining and presentation of data to de ...
• Extremely flexible and experience managing multiple tasks and priorities on deadlines.
• Applying technical knowledge to architect solutions that meet business and IT needs, create Data Platform roadmaps, and enable the Data Platforms to scale to support additional use cases.
• Staying abreast of current business and industry trends relevant to the client's business.
• Monitoring progress, managing risk, and ensuring key stakeholders are kept informed about progress and expected outcomes.
• Understanding customers overall data estate, IT and business priorities and success measures to design implementation architectures and solutions.
• Strong team collaboration and experience working with remote teams.
• Working on large-scale client engagements. Fostering relationships with client personnel at appropriate levels. Consistently delivering quality client services. Driving high-quality work products within expected timeframes and on budget.
• Demonstrated significant professional experience of commercial, strategy and/or research/analytics interacting with senior stakeholders to effectively communicate insights.
• Execute on building data solutions for business intelligence and assist in effectively managing and monitoring the data ecosystem of analytics, data lakes, warehouses platforms and tools.
• Provide directional guidance and recommendations around data flows including data technology, data integrations, data models, and data storage formats.
• To qualify for the role, you must have.
• Bachelor s degree, or MS degree in Business, Economics, Technology Entrepreneurship, Computer Science, Informatics, Statistics, Applied Mathematics, Data Science, or Machine Learning.
• Minimum of 0-1 years of relevant consulting experience with focus on advanced analytics and business intelligence or similar roles. New graduated are welcome!.
• Communication and critical thinking are essential, must be able to listen and understand the question and develop and deliver clear insights.
• Experience communicating the results of analysis to both technical and non-technical audiences.
• Independent and able to manage and prioritize workload.
• Ability to adapt quickly and positively to change.
• Breadth of technical passion, desire to learn and knowledge services.
• Willingness and ability to travel to meet client if need.
• Ideally, you ll also have.
• Experience working business or IT transformation projects that have supported data science, business intelligence, artificial intelligence, and cloud applications at scale.
• Ability to communicate clearly and succinctly, adjusts to a variety of styles and audiences with ability to tell compelling stories with the data.
• Experience with C#, VBA, JavaScript, R.
• A vast understanding of key BI trends and the BI vendor landscape.
• Working experience with Agile and/or Scrum methods of delivery.
• Working experience with design led thinking.
• Microsoft Certifications in the Data & AI domain.
• We re interested in passionate leaders with strong vision and a desire to deeply understand the trends at the intersection of business and Data and AI. We want a customer-focused professional who is motivated to drive the creation of great enterprise products and who can collaborate and partner with other product teams, and engineers. If you have a genuine passion for helping businesses achieve the full potential of their data, this role is for you.
• What we offer.
• We offer a competitive compensation package where you ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you ll decide how much vacation time you need based on your own personal circumstances. You ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
• EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

ทักษะ:

Finance, Statistics, Excel

ประเภทงาน:

งานประจำ

• Lead Planning and forecasting for one product in CEG and manage end to end interactions with Senior leadership, Operations, Finance, etc.
• Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat/Messaging, and future additional channels.
• Communicate proactive adjustments to the workforce plan based on changing/dynamic forecasts and re-forecast when necessary.
• Collaborate with other departments, team managers, Operation Leaders to identify opportunities for improvement of resource utilization.
• Participate in workforce management-related projects with various teams within and outside CEG.
• Communicate with Senior leadership team and recommend actions related to forecasting and resource planning.
• Collaboration with wider WFM team and WFM Leadership team by providing input on decisions or updates and be open and constructive about what is not working well and how the group can improve.
• EXPECTATIONS - BEHAVIORS AND VALUES.
• Behavior.
• Definition.
• Continuous improvement.
• Regularly identifies improvement opportunities, quantifies them, and follows through to measurable/demonstratable outcomes. Embraces both successes and failures to learn and maximize the benefit.
• Embraces and drives change, is open and supportive of improvement opportunities identified by others.
• Deliver better together.
• Collaborates and engages with colleagues and broader Agoda teams to share ideas and learning and work together toward shared ambitions.
• Is respectful to colleagues, open to different perspectives /viewpoints, and positively contributes to discussions.
• Enable others` success.
• Is committed to building and nurturing a culture of frequent feedback, coaching and career development.
• Provides clarity on accountabilities and goals and progress.
• Regularly takes the opportunity to connect and align teams and team members to the Agoda/CEG strategy, making these relevant and digestible.
• COMPETENCIES REQUIRED.
• Analytical Ability & Problem Solving.
• Can visualize, articulate, conceptualize, or solve both complex and uncomplicated problems using the available data.
• Decision making ability.
• Set a course of action purposely chosen from different alternatives to achieve company objectives.
• Effective communication (Verbal and written).
• Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills.
• Flexibility and Agility.
• Can adjust behavior to new information and changing circumstances. Be open to new ways of doing things and always experiment with new methods. Works effectively in a dynamic environment.
• KPI management.
• Create and execute a KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Listening and influencing.
• Practices attentive and active listening. Can influence strategies that persuade key stakeholders to take action that will promote shared interests and business goals.
• Process Improvement.
• Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
• Reporting.
• Be able to confidently give a written account of business metrics, projects and team performance based on data, observations, or investigations.
• Result driven.
• Driving high standards to accomplish challenging goals. Works hard to achieve them.
• Time / workload management & prioritization.
• Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.
• Operational Planning & Coordination.
• Create and execute a detailed plan with the aim to provide a clear vision on how the team, department will contribute to the achievement of the company's strategic goals.
• Presentation.
• Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Strong Excel skills and beginner SQL skills.
• Experience in Python or R is good to have.
• Understanding of data visualization tools like Tableau.
• We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.