เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

SAP, Project Management, English, Mandarin

ประเภทงาน:

งานประจำ

• You may be assigned as Level 2 AMS support or Level 3 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expectedTo render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract.
• To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.
• To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
• To maintain documentation according to firm standards, best practices, and standard operating procedures.
• To fully comply with and adhere to all the standard AMS process & procedures that are developed.
• To actively participate and contribute to any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization or Client.
• You may be assigned as part of project team member to implement the application. In this role, you are expectedTo support the project teams in delivery of our solution applications and in development of work products that addresses our clients business needs and help achieve their strategic goals.
• To support the project teams in developing presentation materials or documentations and in coordination of communications with the client.
• You will work with diverse and talented project team members to solve problems, improve performance, and generate value for our clients across all industries.
• You will uphold the firm s standards and ethos in working with fellow team members and in your interactions with the clients.
• You will be tasked to lead and/or coach Analyst and Consultant level members.
• You will support business development efforts by contributing directly to the preparation, development of proposals, presentations and publications.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirements:Have at least 5-8 years experience working with the SAP S/4HANA or SAP ECC as a support team lead/member, implementation team lead/member of SAP SD (Sales & Distribution) Module.
• Good knowledge of integration to other related modules/sub-modules to ensure ability to understand end to end business process and work independently to derive test data/scenarios and perform testing.
• Any experience within basic technical debugging is an added advantage.
• Having at least 3 years of experience leading a team is an added advantage.
• Certifications in any of the above applications and/or certified in ITIL or Project Management (e.g., PMP, PRINCE or Agile) is an added advantage.
• Good command of English Language. Ability to speak and/or write other languages will be an added advantage. Example: Mandarin, Bahasa Malaysia/Indonesia, Thai, Vietnamese, Korean, Japanese, etc.
• Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes.
• Pro-active, resourceful, able to rally members to collaborate and deliver task assigned in a timely manner.
• Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business.
• Willing to work based on clients business workdays and office hours and on rotation basis to support any critical or high request after client s business office hours.
• Ability to travel if required, i.e. to be placed at Client s site for the project.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 105400In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Sales, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Good Communication Skills, social skills, easy to make friends with, nice personality, humor, problem solver.
• Being honest, transparent and accurate.
• Be an entrepreneurial "go-getter".
• Be able to communicate in English well both verbally and in written form in a polite manner.
• Be able to address a small crowd in a confident way.
• Comfortable in dealing with authoritative people (being less greng-jai is very helpful).
• Good at problem solving.
• Good at juggling multiple tasks and developing your own routines for daily tasks.
• Negotiation skills and especially selling on Value with the ability to close deals without discounting.
• Fast Learner.
• Good understanding of sales and business.
• Good understanding of social media, pop culture.
• Good understanding of music.
• Bonus: A network from within corporate brands/MNC's or creative industry/content producers may be helpful.
• Bonus: If you also happen to speak Vietnamese (in addition to English), you may be a good fit for our international team.
• EMPLOYMENT TRAINING.
• Once you are fully employed, your employment will begin with a month of full-time training, during which you will be provided with the mobile equipment you need (Mac + iPhone w dedicated number) and fixed equipment by your office desk. During the initial training-month (only) you will earn half of base salary (represented by our investment into your training).
• After the initial training-month you will be ready to do business and visit customers, however, training will continue occasionally for another 1-6 months and throughout the employment whenever needed. During the first 6 months a senior will accompany you to customer visits, after which you are expected to be ready to visit customers on your own..
• SALARIES.
• As you increase your client portfolio and maintain it well (customers normally stay year-on-year) you will benefit from a compound effect that allows you to build a fast increasing and stable income long-term.
• Salary starts from 35,000-75,000 Bt/month (including minimum expected average yearly commission) depending on your qualifications and the size of the client portfolio you are entrusted with. You can typically expect a minimum of 20% increase in salary per year, but may be higher if you are good..
• BE YOUR OWN BOSS.
• You can more or less "be your own boss" as your salary is linked with the revenues generated by your client portfolio. The greater the effort and success, the higher salary you will earn. Within our framework you generate and "own" your own business without the risk and admin involved in actually running your own company. Subject to our overall company strategies and policies it is an extremely independent job, but we also work as a team to evaluate and discuss customer proposals as well as developing our skill sets and our ability to solve problems. We meet daily in the office or over video with Friday dinners and drinks at least once a month. We typically work from our office 3-4 days per week while at other times you may visit customers or work from home (once you are fully trained).
• This position is based in Bangkok, Huamak area in Bangkapi. Working hours are 8 hours per day, Monday to Friday. Open for Thai citizens only..
• Be able to communicate in English well both verbally and in written form in a polite manner.
• Have a complete understanding of Epidemic Sound's business model (training provided).
• Be able to naturally share about Epidemic Sound's unique concepts in conversation, identify customer's needs, negotiate contracts and close deals.
• Continually prospect for new customers through research, through your current network, customer recommendations, internal analytics, cold emails and calls including cold walk-ins, markets/ conferences and other lead generation methods.
• Be able to handle software like spreadsheets, wordprocessing, calendars and other online admin tools like Slack, Zoom, Google apps etc. (Mac experience is a plus).
• Maintain accurate records of all activities in our CRM.
• Able to provide customer training of Epidemic Sound's platform including having a good understanding of music and musical genres for the purpose of curation support (training provided).
• Able to assist in managing our team and provide staff support and training internally as needed.
• Be an ambassador to We Soundtrack and Epidemic Sound in all aspects of the position both in your work and privately.
• Training and development within an international company culture.
• Flexible working hours and holiday allocation.
• Work from home 1-2 days per week.
• 5-day work week.
• Social security and group health insurance.
• Apple MacBook Pro + iPhone + work number provided.
• Allowances (internet, travel etc.).
• Performance based salary with client portfolio feeding your base salary for a compounded effect that allows you to build a high and stable income long-term.
• Inclusive company culture with zero tolerance for discrimination (gender, origin, age etc.).
• Socially and environmentally responsible company (high ESG score) with a well defined code of conduct.
• snacks and drinks in the office.

ประเภทงาน:

งานประจำ

• Manage the management s calendar, including scheduling meetings, appointments, and travel arrangements.
• Handle confidential correspondence and draft letters, emails, and reports on behalf of the executives.
• Act as a liaison between management and internal/external stakeholders, maintaining clear communication and following up on tasks.
• Prepare meeting agendas, minutes, presentations, and follow-up action items.
• Organize events, conferences, and other business functions as required.
• Screen phone calls, inquiries, and requests, and handle them appropriately.
• Assist with personal tasks and errands as needed by management.
• Monitor and prioritize emails and other communications for the executives, ensuring timely responses.
• Handle sensitive matters with a high level of confidentiality and discretion.
• Bachelor s degree in Business Administration, Communication, or related field.
• Vietnamese with strong communication skills in Thai and English, or a Chinese individual with strong communication skills in Thai and English.
• Minimum of 3-5 years of experience as a Secretary, Executive Assistant, or in a similar role supporting C-level executives.
• Strong organizational skills with the ability to prioritize and multitask.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
• Strong interpersonal skills and the ability to work effectively in a team environment.
• Ability to work independently, handle pressure, and meet deadlines.
• Experience in managing travel arrangements and event coordination.
• Must demonstrate professionalism, integrity, and reliability.
• Available to work in Bangkok, Thailand.