เงื่อนไขการค้นหา

ทักษะ:

Research, Usability Testing, Industry trends

ประเภทงาน:

งานประจำ

• Conduct user research and usability testing to gather insights and understand user needs.
• Create wireframes, prototypes, and high-fidelity designs for web and mobile applications.
• Develop user personas and customer journey maps to inform design decisions.
• Collaborate with product managers, developers, and other stakeholders to ensure design feasibility and alignment with business objectives.
• Design and maintain a consistent visual language and design system across all digital touchpoints.
• Analyze user feedback and metrics to iterate on designs and improve user experience.
• Stay up-to-date with industry trends, best practices, and emerging technologies in UX/UI and CX design.
• Bachelor s degree in Business Administration, Technology, Engineering, or a related field.
• 3-10 years of experience in UI/UX and CX design, Human-Computer Interaction, preferably in the telecommunications industry.
• Strong portfolio showcasing design projects and process, with a focus on user-centered design.
• Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar.
• Experience with user research methodologies and usability testing.
• Excellent communication and collaboration skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

OmniGraffle, Balsamiq, Research

ประเภทงาน:

งานประจำ

• Understand, study and analyze user needs and create journey maps, user flows and storyboards in defining the aspirational CX and UX, incorporating the industry best practices and UX principles.
• Design and deliver on-brand, accessible, cohesive and high-quality visual experiences as per Chubb Design System and brand guidelines, validating the design direction and artifacts with the design leads or creative directors (e.g., Head of Experience Design).
• Help digital product owners or project leaders define long and short-term vision and roadmap for digital products, applications or solutions.
• Create wireframes as per customer needs, produce prototypes, and test/validate the UX.
• Keep the engineer-focused mindset in creating the wireframes with a deep consideration for responsive design and robustness of the design solutions.
• Responsible for the review and validation of the implemented front-end work while preparing developer-friendly UI handoff artifacts and technical annotations.
• Collaborate with other designers within and cross-team to solve design challenges and maintain a level of design consistency and coherence across Teams, Domains, products and largely the overall Chubb s digital ecosystem.
• Associate/Bachelor/Master s degree in design fields (e.g., graphic, communication, media, industrial), computer science, HCI, psychology, marketing, etc.; and/or certification in UX/UI.
• 5+ years of hands-on UX experience preferred.
• Experience with Fintech products is an advantage.
• Prior experience as a product designer or UX/UI designer.
• Graphic and visual design skills, including use of a diverse set of software such as Figma, Adobe Suite, OmniGraffle, Balsamiq, Azure or other relevant tools.
• Experience with designing quality consumer products in keeping with design trends.
• Experience with conducting user research, usability testing, A/B testing, rapid prototyping.
• High proficiency in using design tools (e.g., Figma, Adobe Suite, Sketch).
• Experience working in an Agile setting (or willingness to learn Agile ways of working).