เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Research, Business Development, Usability Testing

ประเภทงาน:

งานประจำ

• Design the most appropriate research approach to answer each key business question; select suitable methodologies.
• Lead end-to-end research projects: from clarifying objectives, methodology planning, buyer recruitment, moderation, analysis, to insightful reporting.
• Execute and analyze qualitative methodologies including in-depth interviews (IDIs), focus group discussions (FGDs), diary studies, and immersion research related to e-commerce buyer behavior.
• Translate qualitative findings into clear, actionable recommendations tailored for stakeholders in Marketing, Business Development, Product, and Operations.
• Collaborate effectively with internal teams and external research agencies, ensuring high-quality outcomes from external partners.
• Occasionally support or conduct usability testing, persona development, and user journey studies especially valuable when collaborating with product or UX teams.
• Support buyer recruitment for qualitative studies and immersion trips, including screening and facilitating sessions.
• Monitor industry trends and platform dynamics to contextualize insights and spot growth opportunities.
• Requirements: Bachelor's Degree in a related discipline (e.g., Marketing, Psychology, Sociology, Communication, or Business Administration).
• 2-3 years of experience in Market Research, with strong hands-on experience in qualitative research; agency-side experience is a plus.
• Strong understanding of qualitative research frameworks, and ability to recommend the right methodology to best answer different types of research questions.
• Demonstrated creativity and an innovative mindset, with the ability to approach research challenges from fresh perspectives.
• Experience in managing end-to-end qualitative research projects from framing research objectives, designing guides, buyer recruitment, moderation, analysis, to final reporting.
• Proficiency in Excel and Google Suite (e.g., Google Sheets, Docs, and Slides), familiar with Lyssna/Hotjar is a plus.
• Excellent storytelling and communication skills (written and verbal), with the ability to engage stakeholders across functions and levels.
• Detail-oriented, able to manage multiple tasks independently, meet deadlines, and thrive in a fast-paced environment.

ทักษะ:

Research, Usability Testing, Industry trends

ประเภทงาน:

งานประจำ

• Conduct user research and usability testing to gather insights and understand user needs.
• Create wireframes, prototypes, and high-fidelity designs for web and mobile applications.
• Develop user personas and customer journey maps to inform design decisions.
• Collaborate with product managers, developers, and other stakeholders to ensure design feasibility and alignment with business objectives.
• Design and maintain a consistent visual language and design system across all digital touchpoints.
• Analyze user feedback and metrics to iterate on designs and improve user experience.
• Stay up-to-date with industry trends, best practices, and emerging technologies in UX/UI and CX design.
• Bachelor s degree in Business Administration, Technology, Engineering, or a related field.
• 3-10 years of experience in UI/UX and CX design, Human-Computer Interaction, preferably in the telecommunications industry.
• Strong portfolio showcasing design projects and process, with a focus on user-centered design.
• Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar.
• Experience with user research methodologies and usability testing.
• Excellent communication and collaboration skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

OmniGraffle, Balsamiq, Research

ประเภทงาน:

งานประจำ

• Understand, study and analyze user needs and create journey maps, user flows and storyboards in defining the aspirational CX and UX, incorporating the industry best practices and UX principles.
• Design and deliver on-brand, accessible, cohesive and high-quality visual experiences as per Chubb Design System and brand guidelines, validating the design direction and artifacts with the design leads or creative directors (e.g., Head of Experience Design).
• Help digital product owners or project leaders define long and short-term vision and roadmap for digital products, applications or solutions.
• Create wireframes as per customer needs, produce prototypes, and test/validate the UX.
• Keep the engineer-focused mindset in creating the wireframes with a deep consideration for responsive design and robustness of the design solutions.
• Responsible for the review and validation of the implemented front-end work while preparing developer-friendly UI handoff artifacts and technical annotations.
• Collaborate with other designers within and cross-team to solve design challenges and maintain a level of design consistency and coherence across Teams, Domains, products and largely the overall Chubb s digital ecosystem.
• Associate/Bachelor/Master s degree in design fields (e.g., graphic, communication, media, industrial), computer science, HCI, psychology, marketing, etc.; and/or certification in UX/UI.
• 5+ years of hands-on UX experience preferred.
• Experience with Fintech products is an advantage.
• Prior experience as a product designer or UX/UI designer.
• Graphic and visual design skills, including use of a diverse set of software such as Figma, Adobe Suite, OmniGraffle, Balsamiq, Azure or other relevant tools.
• Experience with designing quality consumer products in keeping with design trends.
• Experience with conducting user research, usability testing, A/B testing, rapid prototyping.
• High proficiency in using design tools (e.g., Figma, Adobe Suite, Sketch).
• Experience working in an Agile setting (or willingness to learn Agile ways of working).

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

React.js, Oracle, English

ประเภทงาน:

งานประจำ

• Develop and enhance web applications using React.js and Next.js to support existing systems and upcoming new platform development.
• Collaborate with cross-functional teams, including backend developers, suppliers, and international teams, to deliver high-quality solutions.
• Integrate frontend applications with backend services via APIs to ensure seamless data flow and system functionality.
• Maintain and improve existing systems used by suppliers, ensuring performance, scalability, and usability.
• Participate in system design discussions and contribute to technical decisions for new feature development.
• Create and maintain technical documentation, including sequence diagrams and system workflows.
• Debug, troubleshoot, and resolve frontend issues efficiently.
• Ensure code quality through best practices, code reviews, and proper testing.
• Optimize applications for maximum speed and scalability.
• Work closely with international teams to ensure smooth communication and project delivery.
• Bachelor s degree in Computer Science, Software Engineering, Information Technology, or a related field.
• At least 8 years of experience in Frontend Development.
• Strong expertise in React.js and Next.js frameworks.
• Proven experience in building and maintaining web applications.
• Experience in API integration and working with backend systems.
• Familiarity with databases such as PostgreSQL and Oracle.
• Ability to create technical documentation such as sequence diagrams and system flows.
• Strong problem-solving and analytical skills.
• Experience working in collaborative and cross-cultural environments.
• Ability to work independently and take ownership of tasks.
• Thai native level with good command of English (able to read documentation and participate in technical discussions).