เงื่อนไขการค้นหา

ทักษะ:

Software Development, MongoDB, SQL

ประเภทงาน:

งานประจำ

• Support AIS in-house or Partner products such as myAIS, AIS Insurance Service, etc.
• Serve as the first point/second point of contact for customers seeking technical assistance over the Ticket system, MS Teams, phone, email, or in person.
• Determine the best solution based on the issue and details provided by customers.
• Walk the customer through the problem-solving process, either directly or through user-friendly guides.
• Follow up with customers to ensure the issue has been resolved.
• Document technical knowledge in the form of notes and manuals for knowledge sharing purpose.
• Keep customers happy.
• Efficiently lead a team of 15 or more members under the high demands and pressures from customers.
• Strive to exceed the expectations of customers and colleagues alike.
• BSc/BA in IT, Computer Science,Software Engineer or relevant field.
• At least 5 years experience in Technical Support or Software Development Team.
• Proven experience as a IT Technical Support Specialist or similar role.
• Tech-savvy with working knowledge of technology such as Databases (MongoDB, SQL Statement), Unix System,Kibana, Grafana, Cloud Azure (basic knowledge), etc.
• Good understanding of computer systems, mobile devices, and other tech products.
• Ability to diagnose and resolve basic technical issues.
• Excellent communication skills.
• Customer-oriented and cool-tempered.

ทักษะ:

Sales, Negotiation, Problem Solving

ประเภทงาน:

งานประจำ

• To ensure fulfillment of sales and other objectives by means of implementation.
• To secure all containers using for covering sales budget.
• To achieve target set out increase market share & sales, through acquisition and retention of customers.
• To propose improvement of and/ or within the internal & external processes to the Sales Manager, so as to increase efficiency and effectiveness of the organization.
• To establish and continuously improve product & market knowledge, so as to be more efficient.
• To establish solid communication, co-ordination with all existing and new clients proving good base for sales growth.
• Obtain reliable market information to participate in establishing and preparing solid business plan(s) and budgets.
• Obtain sufficient market & product knowledge so as to carry-out technical selling and not just compete on price.
• Bachelor's Degree in Food Science or related field.
• Having experience 3 years in food ingredient business or food functional; Bakery, Ice-cream or snack & confectionery products would be an advantage.
• Good technical, sales, marketing and negotiation skills.
• Team player, ability to learn fast.
• Decision making & problem solving skills.
• Good communication & interpersonal skill.
• Open minded, proactive and innovative.
• We offer an attractive compensation; benefit package (Commission, provident fund, medical, dental, life insurance, yearly checkup) and career opportunities to the successful candidate.
• Only short-listed candidate will be notified.

ทักษะ:

Sales, Product Development, Negotiation

ประเภทงาน:

งานประจำ

• Responsible for sales in Cosmetic Ingredients division.
• Plan and arrange the customer visit report as well as to present new product s information to customer.
• Ensure fulfillment of sales and other objectives by means of implementation.
• Achieve target set out increase market share & sales, through acquisition and retention of customers.
• Build product propositions with existing customers and identify new business opportunities.
• Provide technical advisory to customer and be able to solve basic technical problems.
• Explore opportunity and get voice of market/customer for new product development.
• Establish and continuously improve product & market knowledge, so as to be more efficient.
• Propose improvement of and/or within internal & external processes to Product Manager as to increase efficiency and effectiveness of the organization.
• Bachelor s Degree in Chemistry, Cosmetic Science is preferable or any related field.
• Having experience in selling Cosmetic & Personal care Ingredients would be an advantage.
• Good technical, Sales, Marketing and Negotiation skills.
• Team player, fast learner and result oriented.
• Able to work under pressure.
• Decision making & problem solving skills.
• Can do attitude, Service mind, Good interpersonal skill, & Idea initiatives.
• Berli Jucker Public Co., Ltd.
• Human Resources Division.
• 99 Soi Rubia, Sukhumvit 42,
• Phrakanong, Klongtoey, Bangkok 10110
• Visit us at: https://careers.bjc.co.th/
• LinkedIn: Berli Jucker Public Company Limited (BJC)
• Facebook Fan Page: BJC Careers..

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Problem Solving, Amazon AWS, Microsoft Azure, Software Development, Web development, English, Thai

ประเภทงาน:

งานประจำ

• Guide customers through how to integrate Braze into their tech stacks such as web, iOS, Android and Huawei.
• Advise customers on categorizing their data to match with the Braze data system.
• Plan data collection injected from various sources such as database server, AWS, Microsoft Azure, Snowflake and other cloud storage.
• Guide effective data import strategy to the client. Advice how to embed SDK, API and Messaging Integrations into channels and other martech systems.
• Plan for testing and troubleshooting when the customer faces some issue on their platform.
• 2+ years of experience in software development and system architecture.
• Strong knowledge of web and mobile app development (iOS, Android and Huawei) are required.
• Experience with SDK and API integration.
• Knowledge of cloud servers databases either AWS, Microsoft Azure, Snowflake or other cloud storage.
• Proven track record of designing and implementing secure, scalable, and high-performing IT solutions.
• Excellent communication, collaboration, time management and problem-solving skills.
• The ability to think strategically and translate technical concepts into clear, concise language for non-technical audiences.
• Able to speak English fluently.

ทักษะ:

Microsoft Office, Excel, eCommerce

ประเภทงาน:

งานประจำ

• Provide 2nd Level of Application Support for application systems and software components.
• Troubleshoot and investigate the root cause of incidents that happen with application systems.
• Work closely with application development teams and vendor to investigate, fix and test applications Administrate application system of the company in term of application configuration, master data setup, application user id and permission management.
• Maintain SLA, application availability, capacity and performance KPI.
• Responsible for basic troubleshooting and report/follow up to technical team.
• Maintaining up-to-date documentation of applications operation and procedure manuals.
• Track and analyze trends in application support requests and generate statistical reports.
• Oversee development and updates of help sheets, usage guides, and FAQ lists for end users.
• Bachelor's Degree in Computer Science, Information Technology or related.
• At least 8 Years+ of experience in Application Support, Technical Support or Service Support.
• Knowledge on Microsoft Office, Word, Excel and Powerpoint.
• Experience in Ecommerce platform support and agile methodology would be a plus.
• Location: BTS Ekkamai
• Working Day: Mon-Fri (Onsite).

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Software Development, DevOps, SQL, English

ประเภทงาน:

งานประจำ

• You will serve as the first point of contact to support those seeking technical assistance.
• You will solve urgent, customer-specific issues using in-house support tools.
• You will escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure a smooth problem investigation.
• You will ensure that all issues and their resolutions are properly logged and documented.
• You will identify major, elusive, and recurrent issues that impact clients.
• You possess analytical and problem-solving skills. (No change made to this sentence as it doesn't fit with the "you will" structure.).
• Bachelor's degree in Computer Science or Information Technology, or equivalent experience.
• Good knowledge of database systems management software, Jira, Azure DevOps, and logging software.
• At least one year of experience working in technical support roles.
• Strong investigation and problem-solving skills with the ability to troubleshoot and identify the root causes of software and infrastructure problems.
• Self-motivated, eager to solve problems, and driven to completion.
• A good understanding of SQL and JSON, and knowledge of any programming language is a plus.
• Fluent in written and spoken English.
• This role is open for both Thai and non-Thai candidates. We can provide full VISA sponsorship if required.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales

ประเภทงาน:

งานประจำ

• Experiences in sales support, client service or administration area.
• To support routine tasks of in-store media sales (back office) at Hypermarket, Supermarket, Other Modem Trades and New Channel.
• To manage, update, and present weekly sales report.
• To issue PR and prepare other related documents of sales and media productions.
• To support to find key finding and improvement point to propose supervisor and manager.
• To perform other tasks related to sales as assigned by sales support supervisor.
• Work closely and coordinate with other departments such as finance, procurement, production, retail, and operation team.
• Minimum Bachelor's degree in any relate field.
• Proficient in Microsoft Excel; especially pivot and vlookup functions.
• A minimum 2 years of Sales Coordinator or Admin experience in general industry, companies, organizations will be a plus.
• Adaptability, teamwork,communications, service mind and high responsibility.

ทักษะ:

Sales, VMware, Cloud Computing

ประเภทงาน:

งานประจำ

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience.
• Cloud Presales/ Cloud Solution Sales.
• Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
• Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
• Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Demonstrate a strong understanding of cloud fundamentals and best practices for at least one of the following cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform (GCP) or other public cloud.
• Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
• Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
• Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
• Develop strategic cloud project plans that outline the migration process and highlight the long-term benefits for customers.
• Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
• Deliver impactful presentations that showcase your cloud knowledge and effectively communicate the value proposition of our cloud solutions.
• Participate in proof-of-concept (POC) development and execution.
• Stay up-to-date on the latest cloud trends and technologies to ensure you offer the most relevant solutions to our customers.
• Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
• Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
• Proven experience in architecting cloud solutions for medium to large enterprise customers.
• Ability to analyze customer environments and recommend secure cloud solutions that align with their specific business needs.
• In-depth understanding of general security practices for cloud computing.
• Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
• Working knowledge of Landing Zone design principles.
• Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
• Excellent presentation and communication skills, with the ability to tailor your message to different audiences.
• Experience in developing strategic plans and investment proposals for cloud projects is a plus.
• A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
• Cloud Service Support/ Dispatcher / Cloud Technical Support.
• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• 3+ years technical support, technical consulting experience, or information technology experience.
• Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
• Cloud Implementation (Azure Cloud engineer).
• Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
• Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
• Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
• Manage Monitoring and Troubleshooting AWS SQL (SQL VM, Manage instance, PAAS).
• Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
• Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
• Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
• Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
• Experience with Logging and log monitoring (CloudWatch and CloudTrail) both for performance, security, and compliance efforts.
• Proficiency with Infrastructure as Code (IaC), including CloudFormation and/or Terraform.
• Understanding of CI/CD on AWS platform.
• Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
• Strong understanding of Identity and Access Management (IAM), SSO Integration.
• Strong understanding of high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Network Security (Cloud).
• Reponsibilities.
• Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
• Support integration with Software-defined network and virtualization platform such as Linux KVM.
• Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
• Work with hyper scaler providers to implement network connection between cloud environments.
• Manage network information registrations such as IP network address, AS number, domain name, etc.
• Implement authentication, authorization and accounting system for network and security devices.
• Troubleshoot network and security incidents.
• Relevant network certifications such as CCNA, CCNP, CCIE.
• Relevant Information Security certification such as CISSP.
• Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
• Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.
• Experience with network monitoring and troubleshooting tools.
• Cloud Solution Review and Risk Management Specialist (Bidding Review Team).
• Facilitate and drive solution review sessionStudy and Evaluate technical requirement including TOR.
• Compare and Validate between Presale s solution and Customer requirement.
• Ensure the delivery plan with the identified timeline.
• Clarified the owner of after-sale process both Insource and Outsource.
• Consult to clarify the Project s risks with Risk Mitigation to have Risk Register Cost.
• Ensure corporate governance guideline are adhered.
• Prepare summarized report with approval on Solution Review Result and handover to EFRM.
• Note:Non-Telecom team is responsible for Cloud both Public (MS, AWS, Google, HW, Oracle) & Private, ICT (Server, IT Infra, CCTV, Wi-Fi, etc.), Security and SW development Product.
• Education: Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in enterprise solution delivery, including network infrastructure, cloud solutions, and data center technologies.
• Proven track record in bid evaluation, contract negotiation, and vendor management.
• Strong understanding of risk management principles and methodologies.
• Experience in working with diverse technical teams and stakeholders.
• Proficiency in network protocols (TCP/IP, routing, switching) and network security concepts.
• Knowledge of cloud technologies (AWS, Azure, GCP) and virtualization.

ทักษะ:

System Security, Software Development, Product Development

ประเภทงาน:

งานประจำ

• Manage the application support and technical support team and evaluate performance.
• Collaborate with cross-functional teams to identify system requirements and enhancements, focusing on stability and scalability.
• Prioritizing issue and incident based on business needs.
• Support operational incident raises through service desk team and perform troubleshooting, minimizing downtime and impact on business operations.
• Oversee IT infrastructure, network performance, and system availability to ensure seamless operation.
• Ensure data backups, system security, and disaster recovery plans are in place and regularly tested.
• Coordinate with related parties to solving issues and incidents.
• Perform ad-hoc tasks.
• Bachelor's degree in computer engineering, computer science, or IT-related fields.
• At least 1 years experience in application support or similar role.
• At least 1 years experience in manage application support and technical support team.
• Understanding of the software development lifecycle and software development methodologies, version control, testing and QA, and deployment.
• Coordinate with product development teams and external parties to solve complex issues.
• Good interpersonal and communication skills.
• Proven ability to troubleshoot complex issues under pressure, with a focus on quick recovery and minimizing impact.
• Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
• Contact Information:-.
• Office of Human Capital.
• D2C SERVICES Company Limited.
• Vibhavadi Rangsit Road, Ladyao Subdistrict, Chatuchak District, Bangkok 10900.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

ERP, Oracle, SAP

ประเภทงาน:

งานประจำ

• Developing client solutions with Oracle Tools such as BI Publisher Report, OTBI Report, and FR Report.
• Developing client solutions with Oracle PaaS Tools such as ODI, OICS, and JCS.
• Helping to define and influence the future technical direction for the evolution of client solutions.
• Supporting the deployment of client solutions into production.
• Build and deploy applications.
• Works mostly independently within task guidelines established by management.
• Perform work based on defined processes and provide feedback on process improvements as appropriate.
• Cooperate with the team leader in estimation effort, developing plan/schedule, and performing tasks according to the plan.
• Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance.
• Respond to tech inquiries via email, through online chats, over the phone, or in person.
• Bachelor s Degree or higher in Computer Science/ Engineering/ Information Technology or related fields.
• At least 1-year experience in Customize On Oracle Fusion Cloud.
• At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
• Working experiences from areas of integration, report, or form developments.
• Skill/Knowledge: BI Publisher Tools, OTBI, FR Report, OICS, ODI, PL/SQL, Oracle Form, Oracle Report, JDeveloper.
• An understanding of software development best practices, and a desire to see them implemented.
• A desire to constantly learn and upskill your abilities.
• The ability to absorb new technical information and apply it effectively.
• Able to deal with and handle difficult situations and work under time constraints.
• Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
• Positive attitude and empathy for others.
• Nice to have: experience in the Oracle Fusion Cloud.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Bachelor s degree in Computer Science, Information Technology, or a related field.
• 4-5 years of working experience in IT support or a related role.
• Experience with troubleshooting hardware (desktops, laptops, printers) and software issues.
• Knowledge of networking fundamentals (e.g., TCP/IP, DNS, VPN, Wi-Fi troubleshooting.
• Understanding of IT security practices (e.g., password policies, phishing detection.
• Good command of English communication.
• Service-mind, proactive and willing to go extra mile..

ทักษะ:

Sales, Accounting, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Check listings available on the internal search.
• Daily update database in the system (in case there are any mistakes related listings).
• Deal with walk-in customers/landlord/Developer and phone calls, record their details and requirements, provide information and forward to Sales or Rentals manager.
• Coordinate with the Accounting department to process company bill payments, send accounting documents, and create internal documents.
• Prepare documents to request to be an authorized representative for project sales and contact Developers/landlord to gather project details and send information to relevant departments in Bangkok.
• Support Property management team for checking out process and dealing with client/owners issue during time of staying.
• Viewing process included preparing key from juristic until complete viewing with clients.
• Move-in process included furniture inventory, damages inventory, Juristic office registration).
• For sale deals, any property transfer related to the Land Department.
• Have full working rights for Thailand with excellent command of written and spoken English. Additional languages are an advantage.
• Fresh graduates are welcome to apply.
• Good knowledge of Phuket.
• Experience in Real Estate is an advantage, but not required.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint etc.), knowledge of CRM system is a bonus.
• Basic understanding of accounting.
• Detail-oriented, highly organized, diligent, capable to multi-task, reliable, good communication skills.
• Highly motivated, service-minded and well presented.
• Job Highlight & Work Culture.
• Established and defined career paths.
• International work environment and New generation culture.
• Monthly Celebration & Parties. We got lots of food and drinks.
• Won Best Place to Work award, certified by Work Venture.
• Company Values.
• Customer & Partner First.
• Integrity & Reliability.
• Team Collaboration & Innovation.
• Proactive Ownership.
• Performance Culture: Work hard, have fun, make history.
• Vision: To be the preferred real estate partner for everyone.
• Mission: Delivering trusted and seamless real estate experiences with an end-to-end technology platform empowering market participants.
• Slogan: Your Smart Choice for Real Estate..
• Send Your Application Now!.
• JOIN US TODAY If you re ready to unleash your potential and ready to start an exciting career journey with limitless possibilities, we invite you to join our team at PropertyScout..
• Please email your updated English CV to [email protected] using the format below.
• Email Subject: Apply - Office Admin & Sales Support (Phuket) - [Your Name].
• Please introduce yourself and answer the following questions in English.
• Why are you a good fit for this role?.
• What experience or skills enable you to be successful in this position?.
• When can you start?.
• Please note that only shortlisted candidates will be contacted shortly.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Be focal point and accountable person to cater engineering digital solutions in each of key focus areas.
• Provide implementation of engineering digital services through a range of digital methodologies, solutions.
• Develop standard, guideline leveraging from engineering data best practice e.g. CFIHOS.etc.
• Analyze as-is and to-be engineering processes and further define system / technology / business requirements.
• Capture and translate of business requirements to digitally enabled solutions.
• Ensure engineering data in specific focus areas are managed in concept of single source of truth, accepted in term of quality and controlled under appropriate user roles.
• Professional Knowledge & Experiences.
• Bachelor s or higher in Mechanic, Instrumental, Electrical or other engineering related field.
• Minimum 5 years experience involving in Engineering, Construction, Maintenance or Operation, preferably in the oil and gas or a similar industry.
• Understand overall typical engineering & construction development processes, basic understanding of asset life cycle.
• Possess data and information skill or be in the position of using, managing & controlling data.
• Having experience of key user roles involving in software / application development, understand how business requirements are translated to software requirements.
• Understand IT basic knowledge e.g. UI/UX design, Application Programming Interface, Database.etc.
• Having interest to learn in new digital solutions or technologies.

ประเภทงาน:

งานประจำ

• Responsible for reports/projects/activities related to Sales - Group Sales Support department.
• To gather, collate, summarized, review and analyze overall Sales - Group Sales Support data and activities.
• Review and approve documents for Exclusivity contract to control investment percentage.
• Responsible for projects and/or company projects/activities.
• Coordinate with Sales team to provide business analysis data and continuously improve data management/reporting platform.
• Internal Reporting (performance reports, Budget reports).
• Complete ad hoc reports upon management requests accurately under timing constraint.
• Job Skills & Qualifications.
• At least 3-5 years experience in Business Development and Sales analytic in FMCG industry is preferable.
• Experience working in a sales environment where understanding of strategic sales process and the steps necessary to drive sales results is required.
• Strong in business analysis and development.
• Strong analytical and strategic thinking.
• Good command in spoken and written English.
• Contact Information:-.
• Sermsuk Public Company Limited.
• Head Office. No. 90 CW Tower, Ratchadapisek Road,Huai Khwang Sub-District, Huai Khwang District, Bangkok.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
• Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
• Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
• Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
• Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
• 24x7 standby in shift to support first line staffs.
• 5 Years Experiences in Telecomunication or IT Operation.
• Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Customer-oriented mindset with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• Basic computer skills Excel,Word,Power point etc. is essential.
• Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
• Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
• Programming skills in python,shell script or php are advantageous.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Respond promptly and accurately to customer inquiries via phone, email, and live chat, while maintaining service quality and ensuring continuous productivity.
• Provide a warm and professional welcome to walk-in customers, addressing their needs and inquiries effectively.
• Identify customer needs and help customers use specific features.
• Follow up with customers to ensure their concerns, including technical issues, are well addressed.
• Stay informed about our internal databases, SOPs, policies, new features and functionalities, and technical information to share relevant information with customers.
• Share feature requests and effective workarounds with team members.
• Review and report product malfunctions (for example, by testing different scenarios or impersonating users) and collaborate with technical teams for issue resolution.
• Gather customer feedback and share it with product, marketing, or related teams to resolve customer issues and recommend service or platform improvements.
• Assist in training new customer support representatives when needed.
• Bachelor s degree in any field (New graduates are also welcome).
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, and can-do attitude.
• Ability to prioritize and manage multiple responsibilities.
• Customer-centric mindset, focusing on providing a positive customer experience.
• Ability to remain calm and maintain patience during difficult client interactions.
• Comfortable working in a fast-paced, ambiguous environment.
• Flexible working hours with 5 working days & 2 days off per week (Willing to work on rotating shifts including weekends and public holidays).
• Experience in cryptocurrency, online payments, banking, exchanges, or any of these is preferred.
• Experience in an operations or customer support position.
• Work experience in a high-growth startup or tech company.
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Project Management, Research, English

ประเภทงาน:

งานประจำ

• Operate Group PMO & Transformation Office by monitoring progress and benefits realization of projects, focusing on Transformation projects that drive transformative changes of ThaiBev Group.
• Support project tracking, financial planning, information, coordination and logistics management of Transformation Program.
• Support adoption & execution of ThaiBev Group s Project Management and Post-Implementation Review (PIR) framework, standard, system and tools with a focus on Transforma ...
• Provide expertise & support on project management framework, standard & governance to Transformation project teams, managing inquiries & requests, and fostering the adoption of standards.
• Produce reports & analyses through researches, interviews and fact-finding to drive high-impact projects and provide updates to top management on strategic progress.
• Support on coordinating with PMOs, Project Management Coordinators (PM Cos), and Transformation project teams to ensure alignment between strategic direction and project implementation.
• Conduct change management & communication of Transformation Program to a wider audience to promote about the program.
• Bachelor s degree or higher in Business Administration, Economics, or a relevant field.
• Minimum 3 years of professional experience in project management or a relevant field. Previous experience in change management is advantageous.
• Comfortable with ambiguity, able to work under pressure, and prioritize workload to meet objectives and deadlines.
• Excellent communication skills, both verbal and written, to convey complex matters effectively and appeal to a wide audience.
• Strong interpersonal skills and emotional intelligence, capable of working in a large cross-functional/country environment with individuals at all levels.
• Hard working, highly committed, driven and perseverant.
• Fluency in English and Thai.
• Proficiency in spreadsheet and presentation creation tools, as well as Internet research tools.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

ประเภทงาน:

งานประจำ

• ปริญญาตรีทางด้านศิลปศาสตร์ บริหารธุรกิจ โรงแรมและการท่องเที่ยว หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ในงานจัดประชุม และ/หรือ งานเลขานุการอย่างน้อย 3 ปี.
• มีประสบงานด้านอุตสาหกรรม MICE จะได้รับการพิจารณาเป็นพิเศษ.
• มีความสามารถในการใช้ภาษาไทยและภาษาอังกฤษในระดับดี.
• มีทักษะการสื่อสารที่ดี ทำงานเป็นทีมได้ และสามารถแก้ไขปัญหาเฉพาะหน้าได้ดี.
• มีความแม่นยำ ละเอียดรอบคอบในขั้นตอนต่างๆ.
• มีมนุษย์สัมพันธ์ที่ดี มีการติดต่อประสานงานทั้งภายในและภายนอกองค์กรอย่างมีประสิทธิภาพ.
• สนใจในการเพิ่มพูนความรู้ เรียนรู้ได้รวดเร็ว มีความเข้าใจที่จำเป็นเพื่อใช้ในการปฏิบัติหน้าที่ที่ได้รับมอบหมายได้อย่างทันเหตุการณ์และถูกต้องครบถ้วน.
• รักษาความลับและเข้าใจระดับของการเปิดเผยข้อมูลเป็นอย่างดี ถูกต้องตามกฎหมายและกฎระเบียบ.
• K. Ratirat.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

ทักษะ:

SQL, Able to work as a shift, Analytical Thinking, Good Communication Skills

ประเภทงาน:

งานประจำ

• ศึกษาและทำความเข้าใจ Application / Software ที่ใช้ในองค์กร เพื่อให้สามารถ support user ได้อย่างถูกต้อง.
• ตรวจสอบและแก้ไขปัญหาต่างๆ ที่เกิดขึ้นกับ Application ให้เป็นไปตาม SLA ที่กำหนด.
• ทำงานร่วมกับทีมพัฒนาระบบ เพื่อแก้ไขปัญหาที่เกิดขึ้นกับ Application.
• จัดทำเอกสารรวบรวมการแก้ไขปัญหาเพื่อเป็น Knowledge Base.
• ให้การสนับสนุนและให้คำปรึกษาเกี่ยวกับการใช้งาน Application.
• จบการศึกษาระดับปริญญาตรี สาขาวิชาวิทยาการคอมพิวเตอร์ วิศวกรรมคอมพิวเตอร์ หรือสาขาวิชาที่เกี่ยวข้อง.
• มีทักษะในการคิดเชิงวิเคราะห์อย่างเป็นระบบและทำงานแบบมุ่งผลสำเร็จ.
• มีทัศนคติ can-do ในการทำงาน.
• สามารถทำงานภายใต้สภาวะกดดันและเวลาอันจำกัดได้ดี.
• มีความสามารถในการสื่อสาร มนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกับผู้อื่นได้ดี.
• มีความรู้เกี่ยวกับฐานข้อมูล และภาษา SQL.
• สามารถใช้คำสั่งจาก MS SQL ได้.
• สามารถปฏิบัติงานเป็นกะได้.
• มีประสบการณ์ในงาน Application support (จะพิจารณาเป็นพิเศษ).

ทักษะ:

Publishing, Microsoft Office, Android

ประเภทงาน:

งานประจำ

• Provide onsite/remote L1 and L2 technical support for our employees through Email, IM, Walk-in, and Ticketing.
• The supporting scopes include but are not limited to end-user devices, conference technology, and applications software within the site corporate environment.
• The IT Support Engineer will provide build, setup, maintain, implement, and troubleshoot for all technology related matters affecting end-user productivity.
• The incumbent will work closely with all users and management for issue resolutions, monitoring of our corporate IT infrastructure and driving service improvement to assist in its growth.
• May be assigned to lead initiatives/projects to drive technology improvement and user satisfaction as required.
• Drive continuous service improvement plans in technology-related matters affecting end-user productivity and improving user experience satisfaction.
• Identify and develop better tools, and implements improvements and solutions to increase the operational efficiency of the IT Service management process with a focus on excellent user journeys, experiences and satisfaction.
• Mandatory Requirement.
• Fundamental understanding of IT concepts regarding hardware and software, networking, data storage, data backups, and monitoring.
• Core competency with Mac OS and Microsoft Windows and familiarity with data backup concepts and systems.
• Good understanding of common PC & Mac hardware components and connections.
• Good understanding of Network Protocols (TCP/IP/UDP/ICMP etc.).
• Good understanding of common applications: email (Gmail), G Suite, desktop publishing (Microsoft Office), web browsers (Safari, Chrome.Etc.).
• Desired Skills.
• Working knowledge of Network Management, Conference Technology, and Audio Visual.
• Working knowledge of each kind of PC(Mac/Win), mobile(Android/iOS) hardware device troubleshooting.
• Working knowledge of software(installation/upgrading/network-connection) troubleshooting.
• Working knowledge with 1 or more ITSM ticketing systems.
• Working knowledge of mobile device management and support.
• Working knowledge of Cloud-based applications & services.
• Any program(i.g. Java, PHP, python, shell script, etc) coding experience will be a bonus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.