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āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Craft and convey clear, impactful and engaging messages that tell a holistic story.
- Apply systems thinking to identify underlying problems and/or opportunities.
- Validate outcomes with clients, share alternative perspectives, and act on client feedback.
- Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
- Deepen and evolve your expertise with a focus on staying relevant.
- Initiate open and honest coaching conversations at all levels.
- Make difficult decisions and take action to resolve issues hindering team effectiveness.
- Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
- Minimum years experience required.
- N/A.
- Additional application instructions.
- N/A.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Change Management, Coaching and Feedback, Communication, Consumer Markets, Cost Management, Creativity, Customer Relations, Customer Service Excellence, Embracing Change, Emotional Regulation, Empathy, Global Supply Chain, Inclusion, Influence, Intellectual Curiosity, Lean Product Development, Learning Agility, Manufacturing Strategy, Market Analysis, Operational Performance Management (OPM) {+ 17 more}Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Available for Work Visa Sponsorship?.
- Government Clearance Required?.
- Job Posting End Date.
- April 30, 2025
āļāļąāļāļĐāļ°:
Project Management
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. About the Team E-commerce's Governance and Experience (GNE) is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. The Moderation Team is part of the GNE organization. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop. Responsibilities.
- Develop and implement Moderation Standard Operating Procedures (SOP) programs.
- Lead in country moderation SOP design and deliver timely and clear updates to internal teams to enable front line operations and to deliver high quality moderation results.
- Manage day-to-day policy development workflows, related guidelines, updates and be the single point of contact and liaison to the overall governance and policy team and other cross functional stakeholders.
- Conduct analysis and draft existing and new moderation guidelines for partners, products and contents with a focus on safety issues.
- Gather insights and identify key business requirements for cross-functional teams and business partners.
- Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
- Work with other program managers to identify risks and opportunities across multiple projects within the department.
- Work closely with quality and training teams to identify struggling areas that should be addressed through learning solutions.
- Bachelor's Degree in business administration, project management or policy related fields.
- 3+ years of working experience in project or program management.
- Track record in crafting and operationalising moderation guidelines in the tech industry.
- Familiar with internet governance management, with a certain level of business sensitivity and risk awareness.
- Preferred Qualifications.
- Master's degree in business administration or policy related fields.
- Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
- Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
āļāļąāļāļĐāļ°:
Compliance, Agile Development, Project Management
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. About the team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
- We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
- We are looking for a SOP Program Manager (PM) with the ability to resolve Selling Partners escalations, building & refining robust processes (SOP) and identifying opportunities for reducing effort in the Selling Partner experience. Responsibilities SOP Development and Improvement.
- Develop SOPs for Seller Support, and Creator Support teams to ensure alignment with best practices and compliance standards.
- Understand problems, policies, and risks, with the ability to effectively translate them into solutions that improve processes and workflows across external teams.
- Monitor the effectiveness of resolutions and continually refine processes to improve operational outcomes.
- Effectively manage project and stakeholder meetings, drive discussions to conclusions, and keep programs on track.
- Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant impact.
- Facilitate tech changes and updates.
- Create and maintain system documentation and provide training and support to team members and others as needed to ensure processes and procedures are understood and followed.
- Work closely with department heads to understand operational needs and incorporate them into SOPs.
- Conduct regular audits and process reviews to ensure SOPs are up-to-date and reflect current practices.
- Resolution Program Management.
- Lead the resolution by identifying recurring issues, analysing root causes, and implementing solutions to prevent future occurrences.
- Promptly escalate critical/high-risk cases to the appropriate authority.
- Manage and respond to internal/external partner enquiries escalated by vendor teams quickly, proficiently and professionally.
- Collaborate with cross-functional teams to address challenges and ensure timely resolution of issues.
- Look for opportunities to identify ongoing issues and eliminate repeat complaints, reduce escalation rate in order to enhance the operating process and improve overall partner experience.
- Leverage rapid, agile development techniques and processes to create content for a rapidly changing environment.
- Lead process improvement efforts.
- Bachelor's degree or equivalent practical experience required.
- 3+ years of operations, program, or project management experience, ideally involving SOP development.
- Familiarity with executing, contributing to, and creating SOPs.
- Demonstrates effective, clear and professional written and oral communication.
- Ability to collaborate cross-functionally with both tech and non-tech teams.
- Preferred Qualifications.
- Experience in eCommerce platforms in the relevant region.
- People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
- Six Sigma or other process design certifications advantageous.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Problem Solving, Negotiation, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Pursue market leadership via understanding the value chain of online and traditional businesses and secure market leadership by managing market distribution trends.
- Manage product portfolios (range, exclusivity), sell-in and sell-out platforms (Trade in / Up, EIP, EPP), logistic methodologies, and inventory management and control weekly, monthly, and annual sales revenue by account to drive sales of the assigned function.
- Initiate sales and trade plan to meet sale target by developing Strategy for Short-t ...
- Plan demand forecast to make sure that stock is available for sale.
- Increase the number of customers by optimizing performance through e-shop development and management.
- Understand the market and consumer and be able to analyze and propose promotions that match each target group.
- Administrative of the price approval process. Serve as a liaison and primary point of contact within the e-Commerce organization for cross-functional partners acting as a project manager to evaluate, prioritize, develop, manage, implement, and e-Commerce initiatives.
- Build and direct a cohesive team of internal and external personnel to effectively develop e-Commerce solutions.
- Explore new channel expansion to build new revenue.
- Qualifications A degree in business or a related degree is essential.
- At least 5-7 years working experience in online FMCG, Pure Player, and e-Commerce capacity.
- Specific knowledge of the online store and / or e-Commerce.
- Knowledge of the internet, e-commerce, direct sales and marketing, and familiarity with best practices and web-based marketing is essential.
- A systematic and logical approach to problem solving and a capacity to work around problems.
- Ability to adapt and respond quickly to a fast changing environment.
- Well-organized project management approach.
- Strong communication, negotiation, and presentation skills in Thai and English.
- Ability to influence, manage stakeholders and take on needs across the business.
- Skills and Qualifications
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
- The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
- With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.
- Join us as we drive the future of e-commerce here at TikTok.
- Account management for the TikTok super top creator in Thailand for TikTok E-commerce program.
- Maintain and cultivate the growth of TikTok super top creator towards performance goals, continues improvement of content for both live streaming and short video, maximizing the business as well as monetization growth.
- Measure and conduct analysis of overall creator's performance towards key metrics as well operational and process improvements.
- Actively work and collaborate together with the cross-functional stakeholders to achieve greater impact on the platform.
- Plan strategically and analyze deeper partnership models beneficial for creators and platform.
- Minimum Bachelor's Degree or above.
- English proficiency and Thai language proficiency.
- Above 5 years of KOL/Top Creator/Celeb Management experience, which scope includes but not only limited to Social Media, Talent Management, and MCN.
- Understand KOL and the media landscape in Thailand, exceptionally skilled at cultivating mature as well as up and rising creators KOLs, with proven successful case(s).
- Outstanding communication skills, presentation and problem-solving, enjoy communication with users and deliver daily support with strong user-driven mindset;.
- Strong planning skills for online & offline campaigns, creative and good at brain-storming;.
- Be enthusiastic, responsible, result-driven and efficient, can work under pressure;.
- E-commerce background is a plus.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
āļāļąāļāļĐāļ°:
Project Management
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
- Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
- Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
- Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
- Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
- Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
- Bachelor's Degree in business administration, project management or equivalent practical experience.
- Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
- Track record of launching and delivering partner operations management improvements across multiple geographical locations.
- Able to travel to Business Partner sites frequently.
- Preferred Qualifications.
- Master's degree in business administration or equivalent practical experience.
- Experience in E-Commerce or marketplace platforms.
- Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
- Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
8 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Finance, Accounting, SQL
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Partner with the Finance Collection and Chargeback teams to refine financial operations, ensuring smooth daily and month-end processes, and provide strategic guidance on new initiatives.
- Engage as a finance, collection and chargeback specialist in business discussions, influencing tech/process decisions, and advocating for finance user interests.
- Develop and test finance tech solutions that adapt to upstream changes, enhancing system functionality and user satisfaction.
- Address and reduce operational issues, continuously improving finance systems and processes, especially within Collection and Chargeback operations.
- Assess the effects of upstream changes on finance systems/reports and collaborate for smooth implementation.
- Facilitate communication to resolve software/tech problems and contribute to the setup and maintenance of financial systems.
- Expand Your Knowledge: Deepen your understanding of Collection and Chargeback within the travel domain.
- Over 8 years in finance systems and operations, with a focus on the collection and chargeback domain in the tech and e-commerce sectors.
- A track record as a techno functional expert in collection and chargeback systems, driving operational excellence and authoritative guidance.
- Strong experience in stakeholder management and the ability to sway decisions.
- A Bachelor's degree in Business Administration, Finance, Accounting, or a related field, along with a professional accounting qualification.
- Have decent understanding of risk and controls related to collection and chargeback process.
- Familiar with the top KPIs for collection and chargeback domains touching on finance systems as well as finance business side.
- Excellent stakeholder management with exceptional presentation skills.
- Capability to work alongside Product, Tech, and Finance teams on various projects and initiatives.
- Exceptional numerical, analytical, problem-solving, and change management skills, coupled with the ability to innovate and make critical judgements.
- Basic SQL proficiency.
- A keen eye for detail, self-motivation, and a mindset geared towards continuous improvement and learning.
- A high level of dependability, urgency, results-orientation, and strong business acumen.
- Experience working in products like Wallets, Payment gateways etc.
- Experience working in finance cross-functions (Finance operations, treasury, Procurement etc.).
- Familiar with local/US GAAP and knowledge & compliance in financial & accounting management.
- Experience in project management using various methodologies (e.g. Agile, SDLC).
- Experience working in data analytics.
- Experience working with Oracle fusion ERP or SAP.
- Experience with Robotic Process Automation (RPA) tool.
- LI-NS2.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
āļāļąāļāļĐāļ°:
Quality Assurance, Assurance, Project Management
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
- We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
- Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
- Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
- Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
- Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
- Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
- Manage the BPO team to ensure high performance.
- Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
- meeting the Partners' expectations.
- Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
- Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
- Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
- Work with escalation from selling partners or Account Managers.
- Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
- Bachelor's degree or equivalent practical experience required.
- 3+ years experience in a Sales, Account Management, or Customer Success role.
- Familiarity with executing, contributing to, and creating SOPs.
- Demonstrates effective, clear and professional written and oral communication.
- Ability to collaborate cross-functionally with both tech and non-tech teams.
- Project management experience.
- Experience with E-commerce, marketplace platforms.
- Commercial thinking.
- Ownership mindset.
- Working with or managing BPO agents who are account managers or sales focused.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.
āļāļąāļāļĐāļ°:
Content Creator, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
- Identify affiliate-creator business opportunities both at the partner and individual creator level in order to come up with partnership for acquisition plan, both for long-term and quick-win scenario.
- Design and co-ordinate cross-functionally to solidify the right fit incubation program/approach both online and on-ground for each creator segmentation from longtail creator to off-platform established creator to make them succeed in the e-commerce area.
- Project manages to ensure incubation program/event outcome (GMV growth), while keeping a healthy relationship with partner and creator.
- Supervise external agency in scale approach execution according to target and budget assigned.
- Minimum Bachelor's Degree or above.
- English proficiency.
- 3+ years of experience in partnership or project manager area.
- A good understanding of content creator landscape.
- Impressive interpersonal skills and stakeholder management in order to drive business outcomes.
- High sense of ownership and ability to manage end-to-end processes with minimal guidance.
- Collaborative and adaptive mindset that is able to pivot contribution to business needs.
- Comfortable working in a fast-paced and dynamic environment.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
āļāļąāļāļĐāļ°:
YouTube, Research, Public Speaking, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
- Train, plan, develop educational content for Thai TikTok Shop creators through self-generated educational presentation and content on various platforms (i.e. TikTok, Facebook, YouTube, Company Website, others), in line with global policies and local strategies.
- Expand outreach channels to communicate with Tiktok Shop creators and control quality of educational content such as articles.
- Actively research market trends including products, contents, community best practice & collaborate with cross-functional teams in order to get sufficient inputs to strategically create promotional and educational materials or projects for creator growth.
- Design and initiate creator engagement programs based on current situations to elevate engagement with creators and help them increase their e-commerce transaction.
- Drive and track performance of TikTok Shop Creator education and engagement activities.
- Minimum Bachelor's degree or above with 2-3 years of relevant experience.
- Had experience of education & training, e-commerce, community development or creator management before.
- Strong understanding of content, especially TikTok, Instagram, YouTube, and other content driven platforms.
- Good communication, data driven, strong execution, collaborative, and time management skills; comfortable working in a fast-paced and dynamic environment.
- Comfortable with public speaking (both offline and online) with track records of motivating and/or inspiring community.
- Proficient in English and Thai.
- Direct experience of being a TikTok creator or TikTok Shop creator.
- Familiar with different social apps and tools such as LINE, Facebook, YouTube etc.
- Experience in content production field (i.e. video editing).
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Procurement, Negotiation, Compliance, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Execution of procurement activities for respective categories in alignment with the line manager and relevant business partners.
- Support the implementation of category strategies for the responsible categories.
- Deliver towards the committed annual Non-Trade Procurement ambitions (e.g. negotiation success).
- The role covered SEA 6 countries and Emerging Market if there is supported needed.
- Experience across indirect spend categories, specialization in store construction and marketing procurement preferred.
- Key ResponsibilitiesStakeholder ManagementAct as the Single Point of Contact (e.g. escalations) for a dedicated adidas business area in context of all Non-Trade Procurement related topics.
- Actively partner up with appointed stakeholders to effectively build business relationships enabling them to achieve their business targets.
- Drive demand intake within NTP and provide regular status updates to your stakeholder.
- Understand and manage business needs and address solutions.
- Manage and challenge business expectations in line with Category strategies and policies.
- Build up and drive project pipelines to achieve negotiation success ambitions.
- Sourcing ManagementLead and/or execute medium sized sourcing projects and/or support large sized sourcing projects (e.g. (e-)RfX, Single Source, risk assessment, supplier base assessment, internal and external analysis) in alignment with the Category Strategy.
- Engage with respective stakeholders and suppliers in context of the sourcing event.
- Perform contract administration activities (local/global) and manage contract compliance.
- Negotiate medium sized contracts up to final authorization.
- Participate in regular Category strategy upskilling sessions.
- Category ManagementDrive and lead the development of local strategies (medium sized categories) to address business needs incl. risk and supplier base assessment).
- Market Trends: Perform comprehensive market research to understand the current and potential future market trends and new innovations related to service scope of the category.
- Internal Requirements: Follow-up with Business Stakeholder Managers on a local level to obtain current and future needs of their stakeholders to consider in their category strategy development.
- Organize, prepare and conduct category council meetings on a regular basis including upskilling of Sourcing Managers.
- Add, update and maintain all category relevant information (e.g. Supplier Rostering) in the Non-Trade Procurement Database.
- Benchmark category practices to identify initiatives for improvement and drive innovative approaches.
- Define P2P and buying channel strategies, identify and consider automation potential.
- Act as an advisor/escalation point for category (medium sized) related issues towards Sourcing colleagues and drive resolution in line with global Procurement policies.
- Consolidate and communicate category s achievements (financial or other).
- Supplier ManagementAct as Point of contact for assigned key supplier(s).
- Lead supplier development activities based on supplier partner management strategy.
- Set-up cross-functional review meetings with key suppliers in order to improve performance and further cost reductions.
- Develop and nurture relationship with supplier to explore further capabilities and drive future innovation.
- Communicate any updates from key suppliers towards the Procurement organization.
- Monitor the performance of the key suppliers, including key performance optimization such as.
- fulfillment towards their contractual agreement.
- benchmarking according to industry standards.
- managing risks.
- Identify and drive potential contract improvement opportunities.
- Establish regular Business Review meetings together with the key supplier.
- Act as Advisor for Stakeholder/Category Manager related to key strategic suppliers.
- Key Relationships:Internal: Non-Trade Procurement team, Global/Local Business Services teams, Key Business Stakeholder Functions, Key Business Partners (Legal, Finance, etc.).
- External: Suppliers: Executives, Key Account Managers & Legal Counsel/Peers and managers of other.
- Knowledge, Skills and Abilities:Advanced knowledge in strategic sourcing and procurement methodologies, business partnering and category management (4 steps strategic sourcing, TCO, fact-based negotiations, life cycle of products/services etc.).
- Experience across indirect spend categories, specialization in store construction and marketing procurement preferred.
- Strong knowledge of procurement tools and data, content and automation (E-sourcing -ariba-, p2p - Ariba-, e-catalogues, buying channels, etc).
- Proven expertise streamlining and improving procurement processes and systems, development of procurement category strategies.
- Strong track record of delivering sustainable savings with bottom line impact.
- Strong ability to analyze data, specifications and influence demand.
- Experience in developing business cases to support investments.
- Experience in working with procurement shared service centers.
- Capability to independently interact throughout the adidas organization and to work with virtual teams.
- Strong analytical, presentation, communication, interpersonal and influencing skills.
- Ability to operate at pace and respond positively to change.
- Action oriented and solution minded team player with high degree of self-management.
- Proficiency in MS Office and ARIBA Sourcing.
- Fluent in English and one of the South East Asian languages to a business standard, spoken and written.
- Requisite Education and Experience / Minimum QualificationsA degree from an accredited college or university (Bsc./Msc.) with emphasis on the areas of business, economics, finance, procurement or legal, or comparable professional education.
- MCIPS certification or studying towards MCIPS preferred.
- At least 6+ years working experience in a procurement role, minimum 3 years experience in a strategic procurement position (manager level or above) with project/strategic sourcing experience and knowledge of category management practices; strong experience across all stages of supplier selection, negotiation and contracting.
- Experience in a global / matrix structure, working with shared service centers is desired.
- Experience of managing and developing teams of a similar size.
- AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
- COURAGE: Speak up when you see an opportunity; step up when you see a need.
- OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
- INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
- TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
- INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
- RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
- ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. JOB TITLE: Senior Procurement Manager SEA BRAND: LOCATION: Bangkok TEAM: Corporate Services STATE: COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 527285 DATE: Apr 11, 2025
āļāļąāļāļĐāļ°:
Problem Solving, Negotiation, Fast Learner, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
- Accelerate brand growth through platform activities including campaigns, content and non-content activities, brand investment and new collaborating initiatives with platforms.
- Develop internal strategy and action plan to grow brands and request brand policy support for top and potential brands in the portfolio.
- Discover new or potential collaboration that fits into the brand's and platform's short-term and long-term goals and build JBPs.
- Ensure brands completely understand and are up-to-date on platform's governance or changes that might impact their planning or operations.
- Conduct brand reviews and alignment with top management and related people and ensure alignment in the next steps with top or selected potential brands.
- Monitor brand's performance and ensure brand has executed their action plan as committed or even go beyond.
- Build and maintain relationships with brands, negotiate and secure best deals based on campaign or seasonality.
- Maintain service quality provided by brands per platform's governance or policy in order to increase brands' and platform's credibility, conversion rate and thus customer satisfaction.
- Collaborate with internal teams to drive various initiatives from platform, cluster, category, and brands.
- Minimum Bachelor's Degree or above.
- 3 years+ experience in e-Commerce; direct experience in relevant categories preferred.
- Proficient in English and Thai languages.
- Strong analytical and problem solving.
- Excellent interpersonal, presentation and negotiation skills.
- Attention to detail, affinity with numbers, logic and problem solving skill.
- A good team player, fast learner, eager to win and go the extra mile, and open to changes.
- Attention to detail, affinity with numbers, logical and problem solving skill.
- Strong connections with brands and big sellers are preferred.
- A good team player, fast learner and open to changes.
- Proficient in Excel and ppt.
- Excellent interpersonal and negotiation skills.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
āļāļąāļāļĐāļ°:
Microsoft Office, Power point, Excel
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- we encourage you to apply early.
- Create user friendly external facing articles and documents from internal documents.
- Conduct training via physical training and online training.
- Create and maintain training material in TH Market languages.
- Translate content into the market language and support business needs such as product education, training resources, internal communication, digital content, video subtitles.
- Update & align content with stakeholders and keep internal staff up to date with latest updates.
- Preparing reports summarising results of translation projects.
- Keep track and maintain the quality, consistency, and accuracy of the localised content in various formats and channels.
- Proficient-level knowledge of TH market languages in both oral and written.
- Final year or recent graduate with a background in language, linguistics, or other related fields.
- Good communication & presentation skill.
- Proficiency with Microsoft Office (Power Point, Excel), and other similar tools.
- Preferred Qualifications.
- Co-operative & Friendly personality.
- Ability to multitask and manage multiple projects at once.
- Understanding online marketing or online platform is plus.
- By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
- With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.
- Join us as we drive the future of e-commerce here at TikTok.
- Accelerate seller growth through platform activities including campaigns, content and non-content activities, brand investment and new collaborating initiatives with platforms.
- Develop internal strategy and action plan to grow sellers in the portfolio.
- Ensure sellers completely understand and are up-to-date on platform's governance or changes that might impact their planning or operations.
- Conduct top sellers business review.
- Monitor sellers' performance and ensure sellers have executed their action plan as committed or even go beyond.
- Responsible for establishing and maintaining good working relationships with key accounts decision-makers or representatives.
- Assist in troubleshooting seller-related problems and providing actionable proactive solutions to potential issues.
- Deliver impact on category growth by ensuring seller campaign participation and marketing support.
- Minimum Bachelor's Degree or above.
- 2 years+ experience in ecommerce; direct experience in relevant categories preferred.
- English proficiency and Thai language proficiency.
- Excellent interpersonal and negotiation skills.
- Attention to detail, affinity with numbers, logic and problem solving skill.
- A good team player, fast learner and open to changes.
- Proficient in Excel and ppt.
- Experience in FMCG or F&B Industry is preferred.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- About TikTok.
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- The integrated marketing team crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience. Whether it's launching innovative marketing campaigns, optimizing user interfaces, or crafting compelling narratives, the team's contributions are essential to TikTokShop's success in SEA.
- In this role you will analyze market trends, develop monetization strategies to grow revenue, and acquire new partners (non-sellers e.g. banks, telco, etc) and maintain relationships with existing partners for monetization revenue, promotion support and co-marketing campaigns.
- Analyze market trends, competitor activities, and requirements from sellers and partners (non-sellers e.g. banks, telco, etc) to develop monetization strategy to grow revenue (ads, cash, commission).
- Develop seller packages, partnership packages, and relevant business pitch decks to facilitate the Business Development teams on package sales with sellers, and partnership discussion with non-sellers e.g. banks, telco, etc.
- Acquire new partners (non-sellers e.g. banks, telco, etc) and maintain relationships with existing partners for monetization revenue, promotion support and co-marketing campaigns.
- Track monetization revenue from seller packages and partnership packages sales, and identify areas for improvement.
- Optimize pricing model for the packages, ads placements, and other revenue-generating elements during the campaigns.
- Provide regular performance updates, next action plans, and forecasts to key stakeholders.
- Work closely with campaigns and marketing teams to consolidate potential resources for monetization.
- Collaborate with Business Development teams (TikTok's Global Business Solutions team, TikTok Shop's Cluster teams) for package sales, and other related stakeholders to ensure adoption and sold-out rate of campaign packages.
- Bachelor's degree in Business, Economics, Marketing, or related field of study. Master's degree is a plus.
- Minimum 3 years of work experience with a focus on the e-commerce industry, or monetization and partnership roles.
- Good analytical and logical thinking skills with the ability to interpret data and trends to provide actionable insight.
- Preferred Qualification.
- Familiarity with advertising technologies and good understanding of e-commerce seller's view points.
- Proficiency in processing complex data sets using Excel.
- Good negotiation and stakeholder management skills.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļķāļāļāļēāļ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
- As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
- Applications will be reviewed on a rolling basis - we encourage you to apply early.
- Successful candidates must be able to commit to at least 3 months long internship period.
- Provide comprehensive support in the Regional Key Accounts (RKA) internal processes and communication. This includes tracking bi-weekly, monthly, and quarterly performance, policy updates, feature roadmaps, and other relevant information.
- Assist RKA Managers throughout all stages of sellers' incubation. Prepare data, regular performance reports, and presentations that highlight key findings, trends, and success metrics for quarterly business reviews and business planning.
- Conduct RKA performance analysis with visualized data. Co-develop analytic dashboards and report templates to ensure high-quality delivery and optimize operational efficiency.
- Perform competitor tracking and market research. Help identify gaps, propose best practices, and provide data analytics support as needed.
- Undertake other duties as assigned.
- Relevant major from university or past experience related to finance or business administration.
- Comfortable working with numbers, extensive data/excel work, and PowerPoint slide creation. Meticulous with keen attention to detail.
- Self-starter who is results-oriented, dedicated, and willing to learn.
- Strong problem-solving skills and excellent interpersonal and communication skills.
- Preferred Qualifications.
- Previous work experience or internships in related fields is a plus.
- Available for a full-time internship, ideally for 6 months.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
- By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
- If you have any questions, please reach out to us at [email protected].
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
- With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
- We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
- Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
- TikTok Shop Graduate Development Program.
- TikTok Shop Graduate Development Program is a 24-month long graduate trainee program, aimed at developing budding talents to be well-versed with the e-commerce world. From Day 1, you will be a full-time employee in a tailored program that consists of multiple job rotations where you will experience and learn about the different roles in our e-commerce team. Engage and empower sellers, participate in running campaigns, build strong networks with leading brands and creators, and more! Upon completing the program, you will seamlessly transition into a new role within our E-Commerce team, further advancing your career with us.
- Seller Acquisition and Incubation.
- Acquire and help sellers of small and medium enterprises to have a smooth onboarding experience on TikTok Shop, improve their growth and performance through knowledge transfer, training, progress tracking, and empower sellers to become successful on the platform. Account Management.
- Work with bigger brands in the market and manage more complex services to improve growth and performance of our brands. Campaign Management and Integrated Marketing.
- Keep our communities engaged and achieve maximum sales through our various TikTok Shop marketing campaigns happening all year round. Work with our marketing team to build awareness of TikTok Shop and create mega campaigns which will impact the whole platform. Creator Management.
- Coordinate and work with our top and long-tail creators to help them be successful as they grow together with TikTok Shop. Become a TikTok Shop relationship manager for our multi-channel networks and TikTok Shop partners, ensuring a win-win relationship for our client's brands and our company. And/or other tasks assigned to you by the company.
- Please note that actual journeys and rotations may vary based on business needs and trainee performance.
- Perks and Benefits.
- Competitive salary and benefits.
- Robust training program designed to support each rotation.
- Extensive learning opportunities from peers.
- Opportunity to lead and contribute to high-impact projects.
- Inclusive and diverse work environment.
- Pathway for career growth and leadership development.
- Bachelor's degree or Master's degree in any field with up to 1 year of full-time work experience.
- Intellectual curiosity and the ability to rapidly learn new concepts and skills.
- English proficiency.
- Preferred Qualifications.
- Exposure to e-commerce or consulting.
- Participation in case competitions.
- Application - 1 August 2024 to 13 October 2024.
- Online Assessment - August to October 2024.
- HR Interview - August to October 2024.
- Business Interview - September to November 2024.
- Individual Case Study Presentation - September to November 2024.
- Final Interview with Senior Leader - September to November 2024.
- Offer - October to December 2024.
- Onboarding & Start - June/July 2025.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
- By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
- Design Seller Growth Program(s) to build seller commitment and drive GMV growth for SMB sellers (Small/ Medium size sellers).
- Run seller analysis to determine (a) which seller segments to prioritize, (b) what are the key seller actions required to grow GMV by seller segments, (c) what are the appropriate seller incentives (vouchers, Ads, traffic boost).
- Measure Program impact on GMV growth - Optimize Seller Growth Program(s) adoption rate, budget, and ROI; run A/B tests where needed.
- Execute the Seller Growth Programs; leverage high-impact features in seller centre (e.g. seller missions, Assortment Growth features) where relevant.
- Collaborate with cross-function teams including Category Managers, Account Manager Leads, Strategy, Product team to design and roll out Seller Growth Program(s) successfully.
- Run Seller Interviews to understand seller pain points to grow on Tik Tok Shop or feedback on Seller Growth Program(s).
- Full responsibility for regular or ad-hoc tasks.
- Minimum Bachelor's Degree or above.
- 3-5 years in ecommerce, merchant growth or new business unit setup.
- Very strong analytical skills, with good numerical sense.
- Able to design and execute programs end-to-end.
- Proficient in English, and fluent Thai.
- Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.
- Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, and comfortable working in a fast-paced and dynamic environment.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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- About TikTok.
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- The integrated marketing team crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience. Whether it's launching innovative marketing campaigns, optimizing user interfaces, or crafting compelling narratives, the team's contributions are essential to TikTokShop's success in SEA. In this role you will develop seller packages, partnership packages, and relevant business pitch decks. You will also be responsible in creating framework for data analysis, extract data, and report findings using suitable visualization tools.
- Analyze market trends, competitor activities, and requirements from sellers and partners (non-sellers e.g. banks, telco, etc) to develop monetization strategy to grow revenue (ads, cash, commission).
- Develop seller packages, partnership packages, and relevant business pitch decks to facilitate the Business Development teams on package sales with sellers, and partnership discussion with non-sellers e.g. banks, telco, etc.
- Acquire new partners (non-sellers e.g. banks, telco, etc) and maintain relationships with existing partners for monetization revenue, promotion support and co-marketing campaigns.
- Create framework for data analysis, extract data, and report findings using suitable visualization tools in areas including user segmentation and CRM, commercial campaign performance and budget efficiency improvement, conversion funnel improvement.
- Provide actionable insights driven by data to support business goals and develop new marketing strategies.
- Build dashboards, and regularly review and analyze key commercial and marketing metrics to enable marketing team members to efficiently monitor performance and and effectively make decisions.
- Track monetization revenue from seller packages and partnership packages sales, and identify areas for improvement - Optimize pricing model for the packages, ads placements, and other revenue-generating elements during the campaigns.
- Provide regular performance, commercial metrics and budget updates, next action plans, and forecasts to key stakeholders to maximize ROI.
- Collaborate with data teams to create reports that can effectively measure campaigns and channel performance.
- Work closely with campaigns and relevant business operations teams to provide insights for future business improvements.
- Collaborate with Business Development teams (TikTok's Global Business Solutions team, TikTok Shop's Cluster teams) for package sales, and other related stakeholders to ensure adoption and sold-out rate of campaign packages.
- Bachelor's degree in Business, Economics, Marketing, or related field of study. Master's degree is a plus.
- Minimum 5 years of work experience with a focus on strategy and business analytics - Proficiency in processing complex data sets using Excel.
- Experience using other data analysis and visualization tools such as Excel, SQL, Python, R, Tableau or similar softwares.
- Preferred Qualification.
- Familiarity with advertising technologies and good understanding of e-commerce seller's view points.
- Strong analytical and logical thinking skills with the ability to interpret data and trends to provide actionable insights.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļķāļāļāļēāļ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
- We are looking for talented individuals to join us for an internship in from July 2024 onwards. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
- Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
- Successful candidates must be able to commit to at least 3 months long internship period.
- Join our dynamic team at TikTok Shop - Thai Platform Operation as a Livestream Business Intelligence Intern. In this role, you will play a crucial part in the growth of our Livestream content and revenue. Livestreaming is a pivotal strategic initiative for us, fostering exceptional engagement with audiences. Given the competitive landscape, with particular attention to competitor's market share, we require swift and frequent initiative deployment to maintain and grow our livestream merchants.
- Set up, monitor, and conduct voucher experiments for key live campaigns and projects.
- Provide daily updates on campaign and project performance data.
- Monitor and record competitor campaigns and voucher activities.
- Other adhoc analysis that requires data analytics, basic MS Excel knowledge skills.
- Attention to details.
- Proficiency in data analysis and reporting tools.
- Ability to work efficiently in a fast-paced environment with frequent changes.
- Preferred Qualifications.
- Actively enrolled university student, preferably with Bachelor degree in Marketing, Business Administration, Statistics, Finance or related fields.
- Experience working in Livestreaming or entertainment industry.
- Proven track record of successful campaign management and revenue optimization.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
- By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].
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