เงื่อนไขการค้นหา

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Assurance, Compliance, ISO 9001, English

ประเภทงาน:

งานประจำ

• Provide Quality supports to PTTEP Well Engineering and Operations Division (OWO) and its departments ensuring that the Quality contractual requirements are fulfilled.
• Perform continual review of suppliers Quality Plans and Quality Control Plans to ensure that the Goods and Services to be procured with specific reference to the application severity level, are in accordance with the contract requirements.
• Perform continuous review of suppliers Quality related documentation, ex. WPS/PQR, NDT, coating, leak testing, and other agreed procedures stated in the contract to ens ...
• Coordinate third-party inspection (TPI) activities related to service contract operational bases.
• Perform audits and assessments where applicable both inside Thailand and at suppliers/contractors bases worldwide.
• Ensure all Quality records are archived and documented into a Quality database system in OWO Division.
• Assist in preparing Quality related Call for Tender (CFT) and participate in bids evaluation and contracting process.
• Key Accountabilities.
• Manage the TPI personnel on contract to PTTEP.
• Manage the OWO s Quality database system to ensure that any record required is properly archived and retrievable.
• Perform the review of suppliers Quality documentation to ensure suitability to Scope of Work/Service.
• Perform Quality technical audits and assessments.
• Lead Quality and technical meetings as necessary.
• Review supplier reports from a Quality point of view.
• Follow Up NCR reports issued by PTTEP and suppliers/contractors with respect to corrective actions presented by suppliers/contractors.
• Lead monthly contract meetings with service providers from a Quality perspective.
• Demonstrate a personal commitment to Safety, Security, Health and Environment (SSHE) by following:Thailand Statutory SSHE regulations.
• PTTEP Corporate SSHE Policy.
• Supplier s/Contractor s SSHE Management Systems.
• Key Accountabilities (Cont.).
• Interface with OWO Division and its departments in Bangkok and the Logistics Base in Songkhla for all matters concerning the Quality issues on OWO s goods, equipment, and services.
• Interface with the PTTEP Quality representatives in Songkhla, or in other locations where PTTEP equipment or services are being performed.
• Keep regular contact with goods, equipment, and service suppliers and local service providers.
• Remain competent to represent PTTEP in the presence of the regulator as required.
• Contribute to preparation of OWO QA/QC budget including follow-up and control of expenditures for the assigned contract management.
• Supervise, coach, and mentor the junior engineers on technical and operational issues related to QA/QC.
• Professional Knowledge & Experiences.
• Bachelor s degree in any engineering discipline from a recognized University.
• Hold certificate for ISO 9001 Version 2015 training (or API Q1 or Q2 training).
• Possess working knowledge in the NDT methods of Magnetic Particle Inspection, Liquid Penetrant, Ultrasonic Testing and Radiography.
• Possess working knowledge of the facilities equipment and services being purchased by PTTEP OWO Departments.
• Have minimum 7 years working in a Quality Department of any engineering/manufacturing industries (preferably in Oil & Gas business especially with practical experience in managing Quality issues on drilling, completion, and intervention equipment).
• Advantageous if with good knowledge and familiarity with the most advanced QA/QC requirements and procedures for inspection/auditing, matured in a major oil company.
• Flexible attitude to stay in operational bases, manufacturing facilities for short periods.
• Critical aptitude and the ability to analyse processes quickly, methodically, and effectively.
• PC literacy with MS Office basic applications in a Windows environment.
• Team player skills, capable of working with professionals from different partner companies.
• Fluency in English language, both verbal and written.
• Shall demonstrate attitude and experience in working in a multi-national/multi-cultural environment; and must show the sensibility and capability to understand and harmonize with people from different cultural and experience background.
• Must be aware of and commit himself/herself to the Company s Operating Instructions as far as his/her personal behaviour is concerned during all the time of his working commitment.
• Must be aware of the local working condition, both at the designated office and on-site(s), with respect to social, seasonal, and environmental constraints.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Set and review short-term objectives and operational plans for team to support the tactical goals for treasury business units.
• Ensure the accuracy and efficiency of the processing of Financial Instruments and Money Markets transactions, including settlement, accounting, and reporting within timeframe.
• Collaborate with Finance, Compliance, IT, and other departments on new products and process improvements.
• Bachelor s degree or higher in Finance, Accounting, Economics, or related fields.
• Minimum 5 years of experience in Treasury Operations.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency in English.

ทักษะ:

Risk Management, English

ประเภทงาน:

งานประจำ

• Collaborate with top management to develop and execute operational strategies aligned with the company s goals and objectives.
• Build and lead a high-performing team by establishing clear goals, implementing effective talent strategies (recruitment, development, management, and retention), and ensuring achievement of all targets, KPIs, and SLAs.
• Lead, mentor, and develop the Operations team performance, fostering a collaborative and high-performance work environment aligned with company direction and purpose.
• Manage to streamline day-to-day operations including transaction fulfillment, and user account management to ensure smooth and efficient workflow across teams.
• Ensure and develop standard operating procedures (SOPs) align with company policies, procedures, and regulations to implement comprehensive risk management strategies to minimize operational disruptions.
• Conduct performance evaluations, provide constructive feedback, and implement training programs to enhance team capabilities.
• Utilize data-driven insights to identify trends, opportunities, and areas of improvement.
• Oversee the recruiting and performance evaluation of the Operations team, including optimizing resource distribution to maximize efficiency and meet company goals.
• Determine the projects for the Operations team to collaborate with cross-functional teams to improve the overall operational work processes, and tools and identify opportunities to optimize customer experience that increase customer satisfaction and improve the company products.
• Prevent and resolve conflicts among the Operations team and other teams to maintain a productive work environment.
• Bachelor s degree in any related field.
• Minimum 7 years of experience in Operations management with a minimum of 5 years of experience in a supervisory role.
• Excellent in managing and leading multicultural and diverse teams with a proven track record in effective team leadership and management.
• A strong leader who effectively handles critical situations with a good mindset in people development, leadership qualities with excellent communication, mentoring, task-delegation, coaching, conflict resolution, and interpersonal skills.
• Strong background in identifying, assessing, and mitigating operational risks.
• Solid understanding of core digital currency operations, including trade execution, settlement, wallet management, and custody procedures.
• Solid foundation in data, root cause, and learning-need analysis by using various data sources.
• Ability to leverage data and analytics to measure operational performance, identify areas for improvement, and make data-driven decisions.
• Forward-thinking mindset, with the desire to leverage technology to improve operational tools and systems.
• Excellent verbal and written communication skills in both Thai and English.
• Experienced in cryptocurrency, banking, online payments, exchanges, or trading business within the Operations or Customer Support field (A must).
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
• For Candidate Privacy Policy, please follow at https://careers.bitkub.com/privacy.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Finance, Problem Solving, Teamwork, English

ประเภทงาน:

งานประจำ

• Managing Derivatives Confirmation distribution and coordinate with related parties to follow up unconfirmed Derivatives Confirmation.
• Preparing Fixing Advice for juristic parties and confirming settlement amount for each payment period.
• Managing payment via SWIFT/BAHTNET aligned with Deal ticket for derivatives transactions.
• Controlling/following up settlement aligned with Derivatives Confirmation and Handling accounting entries for derivatives transactions.
• Performing Mark To Market (MTM) report for customers.
• Preparing Data Set report for Bank Of Thailand.
• Bachelor s Degree / Master s Degree in related field.
• Having decent knowledge and understanding for overview of derivatives product.
• Able to verify transactions to be aligned with criteria, rules and regulations determined by Bank Of Thailand.
• Able to manage and plan for business unit task effectively and efficiently.
• Able to work under pressure and communicate with internal/external party.
• Understanding criteria, rules and regulations relating to transactions in order to perform report to internal party and external party (Regulators) accurately and completely.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team E-commerce's Governance and Experience (GNE) is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. The Moderation Team is part of the GNE organization. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop. Responsibilities.
• Develop and implement Moderation Standard Operating Procedures (SOP) programs.
• Lead in country moderation SOP design and deliver timely and clear updates to internal teams to enable front line operations and to deliver high quality moderation results.
• Manage day-to-day policy development workflows, related guidelines, updates and be the single point of contact and liaison to the overall governance and policy team and other cross functional stakeholders.
• Conduct analysis and draft existing and new moderation guidelines for partners, products and contents with a focus on safety issues.
• Gather insights and identify key business requirements for cross-functional teams and business partners.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Work with other program managers to identify risks and opportunities across multiple projects within the department.
• Work closely with quality and training teams to identify struggling areas that should be addressed through learning solutions.
• Bachelor's Degree in business administration, project management or policy related fields.
• 3+ years of working experience in project or program management.
• Track record in crafting and operationalising moderation guidelines in the tech industry.
• Familiar with internet governance management, with a certain level of business sensitivity and risk awareness.
• Preferred Qualifications.
• Master's degree in business administration or policy related fields.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Finance, Power BI, Tableau

ประเภทงาน:

งานประจำ

• Monitor sales trends, manage stock levels, and coordinate with supply chain teams to ensure accurate inventory and avoid stock discrepancies.
• Oversee daily operations, including order processing, inventory updates, and issue resolution to ensure smooth platform performance.
• Support the setup, integration, and operational rollout of new sales channels, ensuring alignment with existing workflows.
• Identify operational gaps, propose process enhancements, and lead initiatives to improve efficiency, reduce errors, and optimize resource usage.
• Ensure accurate and timely order fulfillment by working closely with warehouses, logistics, and customer service teams.
• Investigate and resolve operational issues such as stock mismatches, delayed orders, and return discrepancies, with a focus on root cause analysis.
• Track key operational KPIs, analyze data to identify trends, and prepare reports to support decision-making and process improvements.
• Work with IT, logistics, finance, and customer service teams to ensure seamless end-to-end operational processes.
• Ensure operational systems and workflows are up-to-date, efficient, and well-documented for easy reference and continuous improvement.
• Provide operational guidance and support to internal teams, ensuring best practices are consistently applied across all channels.
• Bachelor s degree in Business administration, Economics, Supply Chain or a related field.
• 2+ years of experience in e-commerce, marketplace operations, demand planning, or inventory management.
• Familiarity with online merchandising and marketplace platforms is a plus.
• Proficient in MS Excel & PowerPoint and Google Sheets.
• Experience with other analytical tools (e.g., Power BI, Tableau) for data analysis is a plus.
• Knowledge of forecasting techniques and inventory management software is advantageous.
• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Able to work under pressure and handle multiple projects simultaneously.
• Detail-oriented with good organizational skills.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Leadership Skill, Multitasking, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Responsible for reconciliation, settlement, and adjustment of financial transactions via Mobile, ATM, CDM, and Banking Agent (both on-us and off-us), including transaction monitoring (e.g., opening new accounts, promptpay registration processing via Mobile).
• Prepare data reports for AMLO and BOT.
• Engage in requirement gathering with BU, IT, and Finance to support new services and middleware replacement for better performance.
• Providing operational insights and writing test documentation (test scripts, business requirements, design reports).
• Basic knowledge of banking or financial institution operations, minimum 3 years experience.
• Skills in standard accounting principles.
• Ability to provide operational insights for both new and existing processes.
• Responsible for routine tasks and testing new systems or system enhancements.
• Ability to write test documentation (test scripts, business requirements, design reports).
• Ability to convey system enhancement knowledge to colleagues.
• Excellent English proficiency.
• Good communication and interpersonal skills.
• Experience in Risk and Control of Digital Banking services is a plus.

ทักษะ:

Contracts, Project Management, Social media, English

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Compliance, SAP, English

ประเภทงาน:

งานประจำ

• Responsible to serve customer by proceed order processing, product delivery, commercial documentations to meet service level agreement (SLA). Responding to customer enquiries and feedback the appropriate solutions to customer.
• Coordinate, negotiate and communicate with internal and external stakeholders to ensure customer orders fulfilment. The target is to ensure excellent service standards, customer satisfaction, compliance, and optimum cost of service.
• EDUCATION.
• Bachelor's Degree or higher in Business Administration or related.
• EXPERIENCE.
• Experience in customer service, sales coordinator, sale supports, sale operations will be advantage.
• New graduates are welcome.
• SAP knowledge (SD Module) will be advantage.
• Good command of spoken and written English.
• Good service mind, interpersonal and communication skill.
• OTHER REQUIREMENTS.

ประเภทงาน:

งานประจำ

• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Trust & Safety Department Introduction.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• About Team.
• The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
• What will I be doing?.
• Operation & Data Management.
• You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
• You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
• You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
• You will be monitoring the quality scored of agents and run root cause analysis to the management team.
• You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
• Training Management.
• You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
• You will deliver process/product/policy training in classroom and/or virtually to new joiners.
• You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
• What should I bring with me?.
• A minimum Diploma & above education background.
• You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.
• Good English and Thai proficiency.
• You have good attention to detail and you are comfortable using data analysis to identify trends.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• You are familiar with search engines and algorithms of any social media platform or search engine optimization.
• You come with experience in a BPO / call center / customer service or vendor management environment is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Hybrid.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Trust & Safety.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Grow the Safety team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of labeling policies and the target of labeling.
• Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
• Bachelor's Degree or equivalent education background.
• 1 year of experience working as People Manager/Team Lead.
• 3 years of experience working on content quality or safety in a major tech or media company.
• Good command of online safety, privacy, and expression issues.
• Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
• Advanced Degree or equivalent education background.
• Team player and ability to collaborate with different teams.
• Attention to detail and ability to work independently.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Project Management, eCommerce, English

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Responsible for the affiliate product assortment strategy, continue to optimize the product pool by improving both the quality and quantity of hero products.
• This requires good communication and stakeholder management skills across creator team and seller team.
• Responsible for the strategy related to the Thailand affiliate product tool operations.
• Work closely with regional product team to improve and optimize product tools in Thailand affiliate marketplace, including optimizing affiliate marketplace products and improving the operational efficiency between affiliate products and creators.
• Improve the data tracking system of the affiliate and formulate annual/quarterly/monthly affiliate operation goals and strategies according to the actual situation in Thailand.
• Output related responsibilities.
• Provide strategic support for relevant annual/quarterly goals of the affiliate, including but not limited to the affiliate GMV and penetration rate, the affiliate's go-live/publish UV, the number of products in the affiliate, the number of creators, etc.
• Delivery of product assortment project goals, including but not limited to the product pool strategy, the hero product pool showcase, the hero product pool penetration rate, etc.
• Minimum Bachelor's Degree or above.
• English proficiency is a must, and Thai language proficiency.
• 3+ years of experience in affiliate, project management, merchant acquisition, vendor management, or eCommerce platform partnership development.
• Provide strategic support for relevant annual/quarterly goals of the affiliate, including but not limited to the affiliate GMV and penetration rate, the affiliate's go-live/publish UV, the number of products in the affiliate, the number of creators, etc.
• Excellent communication skills, both in team collaboration and with different stakeholders.
• Good ability to solve problems, deal with uncertainties and handle pressure.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประเภทงาน:

งานประจำ

• About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers and creators. We are looking for a SEA Governance Operational Risk Analyst role to support root cause analysis and problem resolution management for SEA region.
• Oversight of product & content policy enforcement process as well as moderation checkpoint reviews; evaluating existing platform product, short-video, live-streaming policy enforcement performance, and identifying gaps and improvement plan.
• Responsible for product & content policy enforcement business implementation, interaction, differentiation of moderation human and automation strategy.
• Drive collaboration with cross-function and each South-east market country team to drive the direction and focus of policy enforcement optimisation.
• Responsible for the operation of moderation algorithms, models, tools, and other automated products; familiar with the building and training of listing moderation models and tools for Global E-Commerce platforms; capable of continuously optimizing and iterating relevant products through product operation means.
• Establish mechanisms for iterative optimization of enforcement rules, project interaction and collaboration, emergency analysis and evaluation, etc.
• Minumum Qualifications.
• Bachelor's degree or above.
• Minimum 2+ years work experience in Global E-Commerce governance operations, policy operations or moderation operations.
• Familiar with SEA E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness.
• Proficiency with implementing processes to comply with regulatory requirements.
• Excellent English written and oral communication skills.
• Preferred Qualifications.
• Experience in project/program management and working with cross-functional teams.
• At least a Green belt in Lean Six Sigma will be a plus.
• Ability to monitor and measure results with analytical thinking and program management mindset.
• Ability to demonstrate sound judgment in ambiguous situations.
• Curiosity to develop knowledge of additional product categories as needed.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
• Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
• Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
• Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
• Bachelor's Degree in business administration, project management or equivalent practical experience.
• Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
• Track record of launching and delivering partner operations management improvements across multiple geographical locations.
• Able to travel to Business Partner sites frequently.
• Preferred Qualifications.
• Master's degree in business administration or equivalent practical experience.
• Experience in E-Commerce or marketplace platforms.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• Our Operations team moderates millions of videos globally every day, ensuring we are bringing only safe content to our users. The team develops unified global rules for diversified video and header accounts, manages and optimizes efficiency and accuracy, and provides weekly data analysis of TikTok content diversity.
• What will I be doing?.
• Grow the team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of policies and the target.
• Responsible for localising working processes and strategies, managing projects with specialists and providing the results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, and fake news.
• What should I bring with me?.
• Bachelor's Degree or equivalent education/experience.
• 3+ years experience working in content labeling, content quality, safety or related areas in a major tech or media company.
• Minimum 1 year working experience in team management.
• Outstanding natural communicator (verbal/written) with excellent language and communication skills at full proficiency level in English and Thai language).
• Team player and ability to collaborate with different teams.
• Strong attention to detail and ability to work independently.
• Deep understanding of online video contents, recommendation system, algorithm is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Compliance, Legal

ประเภทงาน:

งานประจำ

• Handle all quality excursions, take effective actions and follow proper escalation.
• Support and follow up the product & material quality from NPI to mass production (FAI(First Article Inspection), IP(Inspection Plan), WI(Work Instruction), etc.). This includes following industry specific protocols as required.
• Assist to create the quality control plan for respective area (material/process/product).
• Analyze, monitor and report quality KPI for internal (factory) and external (customer). à €“ RFPY (Rolled First Pass Yield)/OBA(Out of Box Audit) - RMA (Returned Material Authorization)/DPQL(Delivered Product Quality Level) - Customer feedback - LRR(Line Reject Rate)/ RI Flag(Receiving Inspection Flag)/WWQA(World Wide Quality Alert).
• Drive continuous improvement to benefit customer, CLS and supplier.
• Draft internal quality system procedures, work instructions and workmanship standards.
• Assist process/product/system/supplier audit and improvement actions follow up. - Industry standards (e.g., ISO) - Compliance audit - Safety audit etc.
• Follow up the EC (Engineering Change), SPCN (Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally).
• Enhance the quality skills and product knowledge through the training program.
• Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.
• Knowledge/Skills/Competencies.
• Knowledge of quality tools, ISO and IPC standards and processes.
• Knowledge of software as used in generating reports capturing data & presenting data in an understandable format.
• Knowledge of manufacturing processes Understand quality tools such as FMEA, PMP, SPC, 8D methodology, etc.
• Understand Six Sigma and Lean Kaizen.
• Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality,on-time delivery and profitability of the unit.
• Ability to effectively communicate with a wide variety of internal and external customers.
• Physical Demands.
• Repetitive manual movements (e.g., keyboarding).
• Sustained visual concentration on small areas, such as monitors, screens.
• Sustained visual concentration on numbers, legal documents.
• The job works in a normal office environment with no undue exposure to noise, odours, dust, drafts, etc.
• Typical Experience.
• 4 to 6 years ( 2- 4 years).
• Typical Education.
• Bachelor's Degree.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The Campaign Operations Thailand will be responsible for creating and executing campaigns in Thailand for TikTok LIVE. They will work closely with cross-functional teams such as product, managing creators, and partners to ensure campaigns are successfully executed, resulting in increased customer engagement and revenue.
• As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Job Responsibilities.
• Responsible for planning and operating LIVE events in Thailand, including but not limited to event design, planning, promotional materials production, video editing, event configuration, execution, post-event review and optimization. Support optimization of external promotional materials and video editing.
• Responsible for the promotion and education of native events, communicating with internal teams and external partners. This includes educating stakeholders on event mechanism, strategic communication, material translation, and feedback survey.
• Design stickers, effects, and gifts suitable for native users, and enhance their recognition of gifts.
• Minimum Qualification.
• Bachelor's degree holder.
• Strong communication and written skills in Thailand language & English, able to work in an international and diverse environment.
• Preferred Qualification.
• Capable in multi-tasking, taking initiatives and collaborating effectively in a team setting.
• Exposure in Tech & Media industry is advantageous.
• Good understanding of trending topics & social content products.
• Experience in data analysis work is advantageous.
• Strong business acumen in emerging industries.
• Hunger for ideas, can-do attitude.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

ประเภทงาน:

งานประจำ

• About TikTok.
• TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.
• Lead investigations and analysis of suspicious behaviour, fraudulent transactions, and abuse in a timely manner to protect the integrity of the platform.
• Identify vulnerabilities, and collaborate with cross functional teams to mitigate or prevent occurrences of fraudulent activity.
• Monitor user communities for emerging threats and new methods of fraud.
• Produce regular high-quality fraud reports to summarize new trends and business impacts for updating senior management teams.
• Engage with various business, technology, and security/risk stakeholders to identify and solve risk problems at scale.
• Collaborate with product, and data teams to build solutions to proactively or reactively prevent exploitation of the platform.
• Collaborate with Legal, Public Affairs, and other cross-functional teams (when needed) to investigate and respond to regulator inquiries on fraud and (or) crime-related activities.
• Perform other ad-hoc tasks related to fraud operations.
• Minimum of 5+ years professional experience in operation and investigation related to fraud, abuse, or cybercrime.
• Detail-oriented, highly analytical, and strong project management skills.
• Preferred Qualifications.
• Ability to understand opposing points of view on highly complex issues.
• Strong ability to gather information from various online sources and community groups.
• Capacity to draw actionable insights from datasets; knowledge of SQL, Python, or equivalent is a plus.
• Prior law enforcement and/or prosecution experience a plus.
• About 10~20% of travel if needed.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Automation, Javascript, Data Analysis, English

ประเภทงาน:

งานประจำ

• Learn about and understand core issues affecting the business, identify opportunities for improvement, and develop testable hypotheses to fix the problem.
• Support product initiatives and ensure good coordination and collaboration between the teams in various Agoda's departments as well as within the CEG organization to achieve projects milestones and goals.
• Lead operational flows configuration analysis aiming at processes improvement, automation of activities and implementation of new product improvements.
• Translate, improve, and encode existing process flows on the agent interface software using low-code products, or utilizing pieces of pre-defined code and logic statements. Note that hands-on encoding (using a tool built on top of JavaScript) can be >60% of work during a certain stage of the project.
• Lead User Acceptance Testing (UAT) with selected teams and launch new processes globally.
• Analyze data to ensure that the outputs of processes are achieved; identify key issues and risks, report accordingly to management and propose solutions to be implemented.
• Ensure constant communication between project teams and other stakeholders.
• Resolve problems through data analysis, provide efficient reporting and effective communication.
• Work closely with Product Management/Engineering/Tech to improve the tool for end users.
• This is a hands-on role where you often have to build on a low-code/simplified JavaScript tool and/or conduct many of your own data analyses (primarily SQL, Metabase, & Tableau).
• Experience in project/program management, software development, process flow automation development, management consulting, finance, or data-heavy operations.
• Familiar with operational process configuration tools, e.g., MS Visio, agent guidance software, low-code development, basic computer programming.
• Able to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
• Analytical and able to define analysis structure and interpret data. Ideally, you have some programming background.
• Skilled at statistical software e.g. SQL, VBA, SAAS, Tableau, etc.
• Programming skills (JavaScript, Python, etc.).
• Comfortable with uncertainty and experimentation.
• Proven track record of developing and implementing action plans to achieve business objectives with clear and tangible metrics.
• Strong English communication skills (additional language is a plus), conceptual ability and ability to work with stakeholders at all levels.
• Experience in project/stakeholder management, process improvement, planning, and performance management.
• Able to work in a fast-paced, dynamic, multicultural environment.
• Take initiatives and look for opportunities for improvements. Willing to take and give feedback to colleagues.
• Detail-oriented, hands-on with the ability to complete tasks with speed and accuracy.
• What we offer.
• Competitive compensation package (relocation support for successful overseas candidates).
• Exciting, high impact career opportunity including moves between teams and global locations. You will be interacting with departmental senior leadership team regularly.
• Dynamic multinational working environment with colleagues of diverse educational and professional background.
• Continuous learning and development opportunities through corporate learning programs.
• Modern office space and convenient location at the heart of Bangkok metropolitan.
• This role can serve as a good transition from software engineering/technical field to business, and vice versa.
• PRJM.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Data Analysis, Research, Project Management

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications.
• We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• Our Search Operations team supports our efforts to address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children. The team plays a vital role in analyzing user searches and search strategy optimization to ensure a positive and safe user experience for our community. What.
• Leading overall Search Operations team for Thailand and Vietnam site, responsible for overall project delivery & execution for all key pillars which includes R&T, Model Data, Evaluation & Investigation and E-Commerce.
• Responsible to drive policy, process & strategy localization, continuously drive in house & BPO quality management, providing data analysis & insights along with policy recommendations to ensure productivity, quality & efficiency goals can be met.
• Lead and manage resources in the team to accomplish operations and business goals by completing tasks as needed and maintaining the well-being of the team.
• Collaborate and work closely with cross-functional teams and stakeholders such as central team, product, research & development teams to drive overall business/project performance.
• Minimum 3 years of people management experience.
• Experience in designing and implementing strategic initiatives in the team, including post-implementation monitoring.
• Experience in RCA and project management is highly preferred.
• Pay strong attention to details and the ability to work independently; possess good interpersonal skills;.
• Your ability to work in a high pace environment, adapt, respond to day-to-day challenges of the role and manage diverse stakeholders.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
• We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
• At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Hybrid.