เงื่อนไขการค้นหา

ทักษะ:

Compliance, Assurance, Microsoft Azure

ประเภทงาน:

งานประจำ

• Supports cross-program, and cross-group Architecture strategies, opportunities, and problem resolution within a given domain, also setting enterprise direction.
• Provides input and guidance regarding the creation of guardrails (standards, policies, patterns, process and practice improvements etc.).
• Acts as a consultant and trusted advisor, establishing and maintaining an ecosystem of contacts within business units, regulatory bodies, even customers, to understand business activities and business drivers, as well as business vision and strategy.
• Updates and maintains the key Architecture artifacts (inventories, reports, roadmap and other domain artefacts).
• Conducts horizon scanning, looking for emerging technology. This includes not just the identification of our industry's technology direction, but also as well as social, environmental and behavioural trends that would have an impact.
• Audits compliance with domain guardrails (over and above day to day governance and assurance carried out by federated solutions architects).
• Understands relevant vendor strategies, product roadmaps, and customer preferences.
• Qualifications & Experience: Professional qualification or similar, such as TOGAF.
• Knowledge and experience of one or more architectural domains (business, data, application, technology).
• Knowledge of architectural frameworks, techniques and practices used in enterprise and solution architecture.
• Ability to engage with colleagues around our product and technology functions. Solid grasp of AWS and/or Microsoft Azure technologies, especially storage technologies.
• Strong knowledge of Hadoop/NoSQL.
• Good working knowledge of GCP, especially BigQuery.
• Preferred - knowledge of financial market data.
• Preferred - experience of information architecture.
• LSEG is an equal opportunities employer, that seeks to offer an inclusive environment to all colleagues. Furthermore, LSEG has committed to reduce its carbon emissions by 50% by 2030, and to reach net zero by 2040. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ทักษะ:

DevOps, Jenkins, Automation, English

ประเภทงาน:

งานประจำ

• Enable rapid developer onboarding to LSEG developer tools, ensuring they become productive quickly to build applications on their chosen Cloud platform.
• Improve Developer Experience by increasing their ability to improve cadence of delivery of new features.
• Unlock Developer Capacity and enable greater Innovation by modernising tooling and processes.
• Ensure that development on the integrated platform is both secure and compliant by design.
• Tech Profile/Essential Skills Good knowledge of Infrastructure as Code concepts (IAC) and basics of Microservices architecture.
• Knowledge of Cloud Technology basics across CSPs - Amazon, Microsoft, and Google (at least one).
• Knowledge and implementation experience of DevOps, CI/CD, DevSecOps concepts.
• Good level of understanding of Architecture principles, design methodologies and their applicability.
• Creating and deploying CI/CD pipelines (GitLab / Jenkins / GitHub).
• Configuring and running Code/Binary scans using solutions like SonarQube, Semgrep, Blackbuck, Trivy, GitLeaks Veracode, etc.
• Configuring and using Secrets management tools like Vault and Cloud native solutions.
• Broad knowledge of SDLC Tools, specifically Build, Test and Deploy Automation tools, e.g., Maven, Gradle, Selenium, Ansible, etc.
• Good understanding of Source code mgmt solutions like GitHub, GitLab, BitBucket, etc.
• Good understanding of Artifact and dependency mgmt solutions like JFrog, Nexus, etc.
• Good understanding on Containerisation solutions, e.g., K8, Docker, Kaniko, etc.
• Proficiency in at least one of the standard programming languages - Java/JavaScript, C#, Python, or similar Object-oriented programming.
• Proficiency in at least one of the standard scripting languages - Terraform, Bash, Ansible, etc.
• Good understanding of Software engineering concepts, e.g., coding techniques (DRY principles), Trunk based development (Branching/Merging techniques), etc.
• Good understanding of Developer Desktops - both Physical and Virtual (W365) and implementation of tooling framework/solutions for Desktops.
• Good understanding of the basics of Gen AI concepts and solutions - GitHub Copilot, GitLab Duo, Q developer.
• Previous experience in a Project delivery, Coordination or Support role.
• Previous experience of Software Development, Business and Technical Analysis, Quality Assurance, and / or Emerging Technology and Governance.
• PPM Tools (ex: Clarity, JIRA, Asana).
• Preferred Skills and Experience Hands-On experience of working on Windows/ Linux Servers. Cloud services (AWS/Azure/GCP).
• Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls.
• Strong problem solving skills on these platforms.
• Minimum knowledge and understanding of financial markets are desirable.
• Ability to work independently and in a team environment.
• Ability to communicate effectively in English with all levels of staff, both orally and written.
• Ability to manage own work and multitask to meet tight deadlines without losing sight of priorities under minimum supervision.
• Highly motivated, self-directed individual with a positive & pro-active attitude to work.
• Customer and service focused, with determination to meet their needs and expectations.
• Be driven and committed to the goals and objectives of the team and organization.
• Second line point of escalation in event of a major incident.
• KEY COMPETENCIES Deploys agile best practices as appropriate throughout the software development lifecycle.
• Analyses infrastructure requirements and designs the architecture for central or distributed processing to meet user requirements.
• Creates, applies and implements technologies to deliver and produce services with minimal human intervention, to improve the efficiency, reliability and speed tasks.
• Develops, tests and maintains software applications and related programs and procedures; demonstrates creativity and innovation using available software development tools and following design requirements.
• Creates and maintains documentation to describe the system and its parts, including requirements documents, design decisions, architecture descriptions, program source code and support documentation.
• Possesses depth of technical expertise, knowledge of technologies and design, development and implementation of technologies.
• Possesses knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problem.
• Shows ability to come up with new ideas and novel approaches to problems and establish solutions through different methods.
• Partners with clients and resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.
• Defines a problem, generates solutions, and evaluates and identifies the best solution to overcome the problem.
• Interacts well with others, quickly establishing rapport building positive relationships and networks.
• Ensures a product/service meets or exceeds specified standards and objectives to achieve desired level of quality.
• Education and Professional Skills Curious about new technologies and tools, creative thinking and initiative taking.
• Solid English reading/writing capability required.
• Strong communication & collaboration skills.
• Commitment to DevOps culture.
• Familiarity with Agile principles including any hand on experience.
• Detailed Responsibilities Ensure quality deliverables to ensure software meets or exceeds specified standards and objectives.
• Apply software engineering principles and practices to design, build, and run solutions which are scalable and reliable.
• Design, develop, modify, adapt and implement short and long-term solutions to technology needs through new and existing applications, systems architecture, network systems and applications infrastructure.
• The team(s) continuously fine-tune systems to meet stringent non-functional requirements on performance, resilience and operability, and design.
• Demonstrates significant knowledge of a single or multiple technologies and advises on design, development and implementation.
• Advances tools and applications by producing clean and efficient code and reviews others' code when required.
• Handles own workload and promotes an inclusive and open culture.
• Demonstrates depth of knowledge and expertise in software development and is regarded as the SME in their domain. Develops knowledge of other domains to understand linkages and dependencies.
• Understands the tech strategy and culture, and how they impact own work as well as adjacent teams.
• Oversees the design work and planning for user journeys ensuring the achieve the desired objectives.
• Supports the creation of solutions for Epics and the associated implementation tasks.
• Adapts existing patterns to develop robust solutions.
• Develops understanding of LSEG's commercial direction and how technology is forming a part of this.
• Completes the delivery of given tasks with some guidance and oversight.
• Builds strong relationships with senior internal stakeholders, growing network and collaborating with own team and colleagues in other domains. Communicates complex information clearly to relevant audiences.
• Takes initiative to develop knowledge in technology products and tools through on the job learning, certifications and projects.
• Must interact with global teams in time zones spanning UK, US, APAC areas.
• Engage in and improve the whole lifecycle of services from inception and design, through to deployment, operation, and refinement.
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
• Build a CI/CD pipeline and maintain the pipeline for Software Delivery.
• Collaborate with Security and Infrastructure teams to ensure the patching are up to date.
• Co-ordinate and work with Devops Capability team to perform the Disaster recovery for the applications.
• Participate in Project related activities to meet operational needs.
• To ensure knowledge Articles of all supported systems is continually updated.
• To provide a high level of customer service, whilst working under pressure.
• To follow and adhere to established Incident Management, Change Management and Problem Management procedures.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Industry trends, Java, PHP

ประเภทงาน:

งานประจำ

• Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.
• Be the key trusted advisor and influencer in shaping customer decisions to buy and adopt Microsoft Azure solutions by winning the customers technical decision for consumption projects and usage scenarios through tailored messaging, technical discussion ...
• Collaborates with Digital Specialists, extended sales team, partners to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Elevate team capabilities and focus on working smarter and more effectively. Prioritizing time with customers and partners, leveraging tools and processes to run and grow the business and build a stronger team.
• Lead technical demonstrations of Azure solutions to explain and prove the capabilities of Microsoft Azure relative to the customers business and technical objectives. Collaborates with account teams, partners, or services to track, qualify, and expand new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales to determine the quality of the opportunity and whether to proceed.
• Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Has a deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops, Webinars, and direct engagement.
• Build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders. Collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business and maximize scale through partners; work with technical specialist/CSA to secure commitment.
• Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners, creating demand leading with industry use cases.
• Required/Minimum Qualifications: 6+ years of technology-related sales or account management experience.
• OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience.
• Additional or Preferred Qualifications: 8+ years of technology-related sales or account management experience.
• OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience.
• OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience.
• 3+ years of solution sales or consulting services sales experience.
• Subject matter expertise in any of the following is preferred: Understanding in one of the following: Systems Operations / Management - Virtualization; IP Networking; Storage; IT Security.
• IT Infrastructure knowledge.
• Software design or development - languages such as.NET, C++, Java, PHP, Perl, Python, Ruby on Rails or Pig/Hive; Migration virtual machines from private to public cloud environments.
• SQL including OSS (postgres, MySQL etc), Azure SQL.
• NoSQL Databases including OSS (Maria, Mongo etc), Cosmos DB.
• Data Governance.
• Competitive Landscape - Knowledge of cloud development platforms.
• Partners - Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
• Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

ElasticSearch, Data Analysis, Tableau, English

ประเภทงาน:

งานประจำ

• Service Intelligence Analyst will be responsible for ensuring that not only sufficient capacity exists within Enterprise Data Platform infrastructures to meet Business Unit demands, but also service continues to operate within defined Service Level Agreement (SLA).
• You will demonstrate Refinitiv tooling e.g. Elasticsearch Logstash Kibana (ELK) stack, Grafana, DataDog along with other data analysis/visualization tools e.g. Tableau Prep, Tableau Desktop, Microsoft Excel, Microsoft Power BI to;.
• o Define key measures and set up appropriate monitoring to indicate capacity/service status.
• o Review the capacity/service status across infrastructures to assess risk levels, address issues with relevant teams, and progress open actions.
• o Analyze both client level and system level usage data and be able to provide insights and recommendations.
• o Provide regular reports to key customers to communicate the current status and drive actions to a timely closure.
• This role will also have an opportunity to liaise with many Development teams across the globe to troubleshoot, analyze, and investigate capacity/performance related issues in the infrastructure to resolve them.
• Qualification Bachelor degree in Business, Technology, or Operations Management.
• Strong critical thinking and analytical thinking.
• Strong data analytical skill.
• Strong administrative and organizational skills required, as is a focused attention to details.
• Strong working knowledge of Microsoft Excel (preferably to advanced level).
• Good background in data visualization concept and tools. Tableau knowledge is preferred.
• Good background in any programming or scripting languages. Python knowledge is preferred.
• Good communication in English and strong interpersonal skills required.
• 2-3 years experience working in a technical environment or with a technical organization.
• LSEG is an equal opportunties employer, that seeks to offer an inclusive environment to all colleagues. Furthermore, LSEG has committed to reduce its carbon emissions by 50% by 2030, and to reach net zero by 2040 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

ETL, Quantitative Analysis, Industry trends

ประเภทงาน:

งานประจำ

• Translating business requirements to technical solutions leveraging strong business acumen.
• You will be a core member of the EY Microsoft Data and AI team, responsible for extracting large quantities of data from client s IT systems, developing efficient ETL and data management processes, and building architectures for rapid ingestion and dissemination of key data.
• Apply expertise in quantitative analysis, data mining and presentation of data to de ...
• Extremely flexible and experience managing multiple tasks and priorities on deadlines.
• Applying technical knowledge to architect solutions that meet business and IT needs, create Data Platform roadmaps, and enable the Data Platforms to scale to support additional use cases.
• Staying abreast of current business and industry trends relevant to the client's business.
• Monitoring progress, managing risk, and ensuring key stakeholders are kept informed about progress and expected outcomes.
• Understanding customers overall data estate, IT and business priorities and success measures to design implementation architectures and solutions.
• Strong team collaboration and experience working with remote teams.
• Working on large-scale client engagements. Fostering relationships with client personnel at appropriate levels. Consistently delivering quality client services. Driving high-quality work products within expected timeframes and on budget.
• Demonstrated significant professional experience of commercial, strategy and/or research/analytics interacting with senior stakeholders to effectively communicate insights.
• Execute on building data solutions for business intelligence and assist in effectively managing and monitoring the data ecosystem of analytics, data lakes, warehouses platforms and tools.
• Provide directional guidance and recommendations around data flows including data technology, data integrations, data models, and data storage formats.
• To qualify for the role, you must have.
• Bachelor s degree, or MS degree in Business, Economics, Technology Entrepreneurship, Computer Science, Informatics, Statistics, Applied Mathematics, Data Science, or Machine Learning.
• Minimum of 3-5 years of relevant consulting experience with focus on advanced analytics and business intelligence or similar roles. New graduated are welcome!.
• Communication and critical thinking are essential, must be able to listen and understand the question and develop and deliver clear insights.
• Experience communicating the results of analysis to both technical and non-technical audiences.
• Independent and able to manage and prioritize workload.
• Ability to adapt quickly and positively to change.
• Breadth of technical passion, desire to learn and knowledge services.
• Willingness and ability to travel to meet client if need.
• Ideally, you ll also have.
• Experience working business or IT transformation projects that have supported data science, business intelligence, artificial intelligence, and cloud applications at scale.
• Ability to communicate clearly and succinctly, adjusts to a variety of styles and audiences with ability to tell compelling stories with the data.
• Experience with C#, VBA, JavaScript, R.
• A vast understanding of key BI trends and the BI vendor landscape.
• Working experience with Agile and/or Scrum methods of delivery.
• Working experience with design led thinking.
• Microsoft Certifications in the Data & AI domain.
• We re interested in passionate leaders with strong vision and a desire to deeply understand the trends at the intersection of business and Data and AI. We want a customer-focused professional who is motivated to drive the creation of great enterprise products and who can collaborate and partner with other product teams, and engineers. If you have a genuine passion for helping businesses achieve the full potential of their data, this role is for you.
• What we offer.
• We offer a competitive compensation package where you ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you ll decide how much vacation time you need based on your own personal circumstances. You ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
• EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Microsoft Office

ประเภทงาน:

งานประจำ

• Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations.
• Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment.
• Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities.
• Accountable for achieving individual training performance metrics.
• Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required).
• Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations.
• Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients.
• May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids.
• Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation.
• Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis.
• Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures.
• Candidate Profile.
• Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred.
• Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.).
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office.
• Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable.
• Self-starter, sense of urgency, and works well under pressure.
• Strong attention to detail.
• Sense of professionalism and ability to develop good relationships.
• Career Framework Role.
• Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills.
• Analyzes possible solutions using standard procedures and principles.
• Builds knowledge of the organization, processes and customers Solves a range of straightforward problems.
• Receives a moderate level of guidance and direction.
• Disclaimer.
• The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
• Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
• Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Research, Market Research, Excel, English

ประเภทงาน:

งานประจำ

• Actively drive issue-based analyses, deliver proactive insights, and build effective analytical presentations and consultative storytelling to clients with insightful and actionable recommendations.
• Deliver three aspects of actionable insights KPIs: (1) quality of data, (2) quality of analysis and (3) quality of delivery (including. reporting and presentation).
• Build strong relationships with clients through an empathetic understanding of clients needs/requirements and consultative advisory.
• Interacting with prospective/existing clients and help with identifying new business opportunities by providing solutions to their business problems.
• Assist in driving continuous innovation and leverage new techniques and technologies into the field of qualitative research.
• A LITTLE BIT ABOUT YOU.
• Business acumen and well organized, including planning and focus to deliver the financial outcome.
• Highly motivated, self-directed, pro-active & possess a driven personality capable of working within tight deadlines or an agile environment. Ability to manage multiple projects simultaneously while maintaining a strong client service orientation.
• Qualifications Bachelor s Degree or equivalent, Master s Degree desirable; relevant Degree in sociology, anthropology, psychology or business is desirable.
• Having at least 3-5 years working in Qualitative Market Research, Ethnographic Market Research or related jobs.
• Diverse practical experience in different qualitative research methods (e.g. focus groups, ethnography, in-depth/expert interviews, grounded theory, projective techniques, etc.).
• Strong research discipline and exposure, with the ability to synergize both quantitative and qualitative research.
• Experienced in helping to manage a team.
• Excellent client management and relationship building skills and ability to converse with mid-level stakeholders in client organization.
• Proficient in Microsoft Excel & Powerpoint and Google Spreadsheet & Slides.
• Excellent written & verbal communication skills in Thai and and English.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Contracts, Teamwork, English

ประเภทงาน:

งานประจำ

• Achieve revenue, profitability, quality, speed of delivery, productivity and client satisfaction targets as well as other related business development objectives as assigned.
• Maintain and further foster relationships with current clients.
• Develop plans to cross-sell and introduce new services to current clients.
• Conduct thorough business development processes to identify incremental revenue opportunities from new clients, beyond the base.
• Increase company exposure through participating in associations, webinars and/or seminars.
• Contribute to the short-term strategies and business plans for the growth of Business Unit based on global and regional / sub-regional directions.
• Provide continuous feedback on competitive activities within assigned clients.
• Financial Management.
• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned.
• Ensure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the division.
• Monitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial targets.
• Ensure proper pricing and contracts are completed and approved according to company's policies and guidelines.
• Client Servicing.
• Implement Joint Business Plans (JBPs) that will contribute to maximum client satisfaction and ensure continuous profitable and business growth.
• Lead all commercial aspects with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement.
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales.
• Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division.
• Identify the client needs: situation/competitor assessment, need assessment, potential solutions.
• Participating in creation of the PE plan & timeline: communicating the voice of client.
• Develop the pricing proposal & commercial approach with the RI Leader.
• Support the proper communication of the new product and its benefits with clients.
• Organizational Management and Development.
• Participate in local and cluster initiatives as part of continuing leadership development.
• Work across functional business units to support organizational initiatives and business needs.
• Promote inter-departmental and inter-divisional communications and teamwork.
• A Little Bit About You.
• Curiosity drives your interest in what moves the market. A proven commercial leader, who can build and execute a sales strategy and plan, and be accountable for sales operations, such as forecast and pipeline management. You thrive in a fast-paced sales environment, have exceptional commercial acumen and very strong client relationship and negotiation skills. A proven people leader, who is passionate about developing and growing talent, who has a track record of building morale and high team engagement. You are a team player who has the ability to collaborate with peers and contribute to the success of NIQ Thailand.
• Minimum Bachelor s Degree is required, Master s Degree is preferred.
• Minimum 5 years of working experience in FMCG (retailer/marketing/sales) or research-related industry experience (insights/category/shopper/agency).
• Proven expert knowledge of the market research industry.
• Strong commercial acumen with significant B2B sales experience.
• Proficiency in using Microsoft Office and good analytical skills.
• Exceptional client management and negotiation skills.
• Fluent in English written and verbal communication skills.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Research, Statistics, Market Research, English

ประเภทงาน:

งานประจำ

• Maintaining and building an accurate, complete, up-to-date understanding of the market with insightful data and intelligence.
• Accountable for analyses, charting and performing quality checks for analytic reports.
• Assisting in developing analytical solutions, consumer insight recommendation and developing questionnaires aligned with client goals and needs.
• Assisting in preparation of proposals and credential presentations.
• Ensuring timely and quality deliverables and services to clients.
• Providing administrative and operational support in research projects.
• Collaborating with the various internal teams for research projects.
• You will play an essential role in managing research projects from start to finish; supporting the Senior Manager on research design, analysis, reporting through to presenting findings to clients. We will arm you with the best in market research skills and capabilities, through on the job coaching and structured training. You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.
• Qualifications University graduate in Marketing, Business, Economics, Social Sciences, Mathematics, Statistics or equivalent disciplines.
• Minimum 1 year of working experience in Market Research industry, however, fresh graduates are encouraged to apply.
• Excellent analytical, communication, and coordination skills.
• Proactive and strive for excellence and a good team player.
• Proficient in Microsoft Excel & PowerPoint.
• Good client service skills and able to communicate and write effectively in English and Thai.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ทักษะ:

Microsoft Dynamics, Sales, Contracts

ประเภทงาน:

งานประจำ

• Utilize Microsoft Dynamics to support the sales team by accurately maintaining existing client and new prospect data, managing sales pipelines, and generating reports.
• Collaborate with the sales team to ensure timely and accurate entry of client orders, including pricing, product details, and delivery schedules.
• Provide administrative support to the sales team by preparing sales presentations, proposals, and contracts, ensuring all documents are accurate, professional, and meet company standards.
• Monitor and track sales activities, such as customer interactions, leads, opportunities, and follow-up actions, using Microsoft Dynamics to ensure timely and effective customer engagement.
• Assist in preparing sales forecasts and performance reports, analyzing data to identify trends, opportunities, and areas for improvement.
• Coordinate with cross-functional teams to ensure seamless order fulfillment, resolve customer inquiries, and optimize the overall sales process.
• Maintain up-to-date knowledge of product features, pricing, and promotions to provide accurate and relevant information to clients and the sales team.
• Contribute to the continuous improvement of sales support processes and systems, making recommendations for enhancements and implementing approved changes.
• Provide exceptional customer service by promptly responding to client inquiries, resolving issues, and ensuring client satisfaction throughout the sales process.
• Collaborate with the sales team to develop and maintain positive customer relationships, identifying upselling and cross-selling opportunities.
• Qualifications Bachelor's degree in business administration, marketing, or a related field is preferred.
• Proven experience as a Sales Support Administrator or in a similar sales support role.
• Proficient in using Microsoft Dynamics or similar CRM software.
• Advanced proficiency in Microsoft Suite, including Word, Excel, PowerPoint, and Outlook.
• Excellent organizational and multitasking skills with the ability to prioritize tasks and meet deadlines.
• Strong attention to detail and ability to maintain accuracy while working with large amounts of data.
• Exceptional interpersonal and communication skills, both written and verbal.
• Action-oriented mindset with the ability to take initiative and make informed decisions.
• Ability to work effectively as part of a team, collaborating with colleagues from various departments.
• Strong problem-solving skills and the ability to adapt to changing priorities and requirements.
• Additional Information
• Hybrid-based role, must be physically located within the job country and the applicant must be a Country Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.