เงื่อนไขการค้นหา

ทักษะ:

Analytical Thinking, Leadership Skill, English

ประเภทงาน:

งานประจำ

• Resource Planning to support SOCs and RCs operation: Manpower, Pallet, Consumables both BAU and Campaign.
• Volume curve analysis to tighten manpower planning.
• Coordinate with subcontractor company to inform/adjust number of MPW need.
• Actual MPW report and Productivity Analysis.
• Cost control per budgeted.
• Tracking and Monitoring Productivity and incentive scheme.
• Lead Project according to company direction regarding resource management.
• Requirements: Bachelor's degree in business administration, operation management, logistic management is plus.
• Experience in team management.
• Knowledge on Operational activity and limitation.
• Essential cross-functional working skills with strong analytical thinking, initiative and results-driven.
• Excellent written and verbal communication skills in English.
• G- Strong Analysis skill.
• Strong leadership skill.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Leadership Skill, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Manage full-cycle client relationships-from strategic planning to execution-spanning digital content, event-based learning solutions, and marketing campaigns.
• Serve as the primary bridge between clients, creative/content teams, production, and external partners to ensure alignment and timely delivery.
• Provide expert strategic recommendations in Digital Marketing, Social Media, Event Strategy, and AI-driven solutions that support client goals.
• Maintain responsibility for revenue targets, budget control, and cost optimization across accounts.
• Lead and mentor account team members, ensuring high-quality delivery and a professional standard of communication.
• Develop new business opportunities through relationship building, proactive proposals, and client insight.
• Bachelor s degree in Marketing, Business, Communications, or a relevant field.
• 3 years (for Account Executive) 7 years (for Account Manager) of experience in Account Management, Client Service, or Integrated Campaigns (agency experience preferred).
• Strong understanding of omnichannel marketing, media strategy, and B2B client needs.
• Proficient in AI Tools, PowerPoint, Excel, and Office communication tools.
• Fluent in English (written and spoken) with strong presentation and interpersonal skills.
• Positive, proactive, and able to multitask effectively in a fast-paced, cross-functional environment.
• หน้าที่ความรับผิดชอบ (Responsibilities).
• บริหารจัดการความสัมพันธ์กับลูกค้าแบบครบวงจร ตั้งแต่การวางแผนกลยุทธ์ไปจนถึงการปฏิบัติงาน ครอบคลุมทั้งคอนเทนต์ดิจิทัล อีเวนต์ และแคมเปญการตลาด.
• ทำหน้าที่เป็นตัวกลางหลักระหว่างลูกค้า ทีมครีเอทีฟ/คอนเทนต์ ทีมโปรดักชัน และพาร์ทเนอร์ภายนอก เพื่อให้มั่นใจว่าการทำงานเป็นไปในทิศทางเดียวกันและส่งมอบงานได้ตรงตามกำหนดเวลา.
• ให้คำแนะนำเชิงกลยุทธ์จากความเชี่ยวชาญในด้านการตลาดดิจิทัล โซเชียลมีเดีย อีเวนต์ และโซลูชันที่ขับเคลื่อนด้วย AI เพื่อสนับสนุนเป้าหมายของลูกค้า.
• รับผิดชอบเป้าหมายรายได้ การควบคุมงบประมาณ และการบริหารจัดการต้นทุนให้เกิดประสิทธิภาพสูงสุด.
• เป็นผู้นำและให้คำแนะนำแก่สมาชิกในทีมบริหารลูกค้า เพื่อให้มั่นใจว่ามีการส่งมอบงานที่มีคุณภาพสูงและมีมาตรฐานการสื่อสารที่เป็นมืออาชีพ.
• พัฒนาโอกาสทางธุรกิจใหม่ๆ ผ่านการสร้างความสัมพันธ์ การนำเสนอแผนงานเชิงรุก และการวิเคราะห์ข้อมูลเชิงลึกของลูกค้า.
• วุฒิการศึกษาระดับปริญญาตรี สาขาการตลาด บริหารธุรกิจ การสื่อสาร หรือสาขาที่เกี่ยวข้อง.
• ประสบการณ์ขั้นต่ำ 3 ปี (สำหรับตำแหน่ง Account Executive) หรือ 7 ปี (สำหรับตำแหน่ง Account Manager) ในด้านการบริหารความสัมพันธ์ลูกค้า (Account Management) งานบริการลูกค้า (Client Service) หรือแคมเปญการตลาดแบบบูรณาการ (หากมีประสบการณ์สายเอเจนซี่จะพิจารณาเป็นพิเศษ).
• มีความเข้าใจอย่างลึกซึ้งเกี่ยวกับการตลาดแบบ Omnichannel กลยุทธ์สื่อ และความต้องการของลูกค้ากลุ่ม B2B.
• มีความเชี่ยวชาญในการใช้เครื่องมือ AI, PowerPoint, Excel และเครื่องมือสื่อสารในสำนักงาน.
• สื่อสารภาษาอังกฤษได้อย่างคล่องแคล่ว (ทั้งการเขียนและการพูด) พร้อมทักษะการนำเสนอและมนุษยสัมพันธ์ที่ดีเยี่ยม.
• มีทัศนคติเชิงบวก กระตือรือร้น และสามารถทำงานหลายอย่างพร้อมกันได้อย่างมีประสิทธิภาพในสภาพแวดล้อมที่รวดเร็วและต้องทำงานร่วมกับหลายฝ่าย
• รูปแบบการทำงาน Hybrid Working (เข้าออฟฟิศสลับ Work from Home)
• กองทุนสำรองเลี้ยงชีพ (Provident Fund)
• โบนัสประจำปี (ตามผลประกอบการ)
• พิจารณาปรับเงินเดือนประจำปี (ตามผลการปฏิบัติงาน)
• กิจกรรมพัฒนาบุคลากรและการฝึกอบรม (Training & Development)
• กิจกรรมท่องเที่ยวประจำปี (Company Outing)
• ตรวจสุขภาพประจำปี
• วันหยุดพักผ่อนประจำปี
• ประกันสังคม.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Energetic, Good Communication Skills, Leadership Skill, Management, Recruitment, Thai, English

ประเภทงาน:

งานประจำ

• Monitor and ensure smooth daily operations across all Browny stores using both online and offline, existing and newly invented tools to achieve the KPI at the lowest cost.
• Analyze sales data and customer behavior to identify opportunities for revenue growth and implement effective strategies.
• Develop and enforce quality standards to maintain high levels of customer satisfaction.
• Oversee and support store managers remotely, providing guidance and ensuring adherence to company policies and procedures.
• Design and implement tools and standard operating procedures (SOPs) to improve operational efficiency and effectiveness.
• Utilize the Browny Hub dashboard to generate reports on store performance, identifying trends and areas for improvement.
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 2-5 years of experience in operations or back-office management, preferably in the retail or service industry.
• Proficient in data analysis and familiar with management systems like Browny Hub.
• Strong leadership and communication skills for effective remote team management.
• Ability to develop and implement operational tools and procedures.
• Fluent in Thai; proficiency in English is an advantage.
• Experience in chain business operations is a strong advantage.
• Why Join Us?.
• At Browny Wash & Dry, we value innovation, efficiency, and customer satisfaction. Joining our team means being part of a forward-thinking company that is revolutionizing the laundromat industry in Thailand. We offer opportunities for professional growth and the chance to make a significant impact on our operations.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Leadership Skill, Multitasking, Problem Solving, Teamwork, English, Thai

ประเภทงาน:

งานประจำ

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 6-8 years of experience in HR, with a focus on PMS, labour law, payroll, administration, and recruitment.
• In-depth knowledge of Thai labour laws and regulations.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in HR software and Microsoft Office Suite.
• Ability to handle sensitive and confidential information with discretion.

ประสบการณ์:

10 ปีขึ้นไป

ทักษะ:

Finance, Leadership Skill, Analytical Thinking, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Master s degree in Business Administration or related field (MBA preferred).
• Minimum 10 years experience in senior management (MD, GM, VP, or equivalent) within the chemical, manufacturing, or industrial distribution sectors.
• Proven track record in strategic planning, business growth, and operational excellence.
• Strong financial acumen with experience managing full P&L responsibility.
• Excellent leadership, communication, and interpersonal skills.
• Deep understanding of industrial chemical markets, supply chains, and customer needs.
• Fluent in both Thai and English.
• Able to travel domestically and internationally as required.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

High Responsibilities, Leadership Skill

ประเภทงาน:

งานประจำ

• วางแผนการทำงานและบริหารจัดการทรัพยากร ทั้งบุคลากร เครื่องมือ และงบประมาณ ตามงานหรือโปรเจกต์ที่รับผิดชอบ
• ควบคุม ดูแล และบริหารงานโปรดักชันต่างๆ ที่รับผิดชอบ ให้มีคุณภาพตามมาตรฐานขององค์กร ภายในระยะเวลาและงบประมาณตามแผนที่กำหนด
• ติดตาม ศึกษา ค้นคว้าเทรนด์และแนวโน้มการทำงานโปรดักชัน ทั้งรูปแบบการทำงานและผลงานใหม่ๆ เพื่อออกแบบงานโปรดักชันที่แปลกใหม่และน่าสนใจ สร้างคุณค่า สอดคล้องกับทิศทางการผลิตคอนเทนต์ขององค์กรและความต้องการของลูกค้า
• นำเสนอความคิดและตัวอย่างงานใหม่ๆ ในการสร้างสรรค์วิดีโอที่เหมาะสมกับโปรเจกต์ที่ได้รับมอบหมายและทิศทางการผลิตคอนเทนต์ขององค์กร พร้อมทำให้สิ่งนั้นเกิดขึ้นจริง
• ประสานงานกับหน่วยงานภายในและภายนอก เพื่อให้ได้เนื้องานที่สมบูรณ์และตรงตามเป้าหมายของแพลตฟอร์ม.
• ปริญญาตรีสาขาวารสารศาสตร์ นิเทศศาสตร์ หรือสาขาอื่นๆ ที่เกี่ยวข้อง
• หากมีประสบการณ์ด้านการผลิตเนื้อหาในสื่อธุรกิจและเศรษฐกิจมาก่อนจะได้รับการพิจารณาเป็นพิเศษ
• มีความรู้ ความสามารถในการบริหารจัดการงบประมาณการผลิตต่างๆ
• มีความรู้ ความเข้าใจในกระบวนการผลิตงานโปรดักชันต่างๆ ทั้งวิดีโอและเสียง
• มีความสามารถและทักษะในการจัดการ บริหารงานหรือโปรเจกต์จำนวนมากในระยะเวลาเดียวกัน
• มีความรู้ ความเข้าใจผู้ชมและลูกค้า เพื่อออกแบบงานโปรดักชันหรือคอนเทนต์ต่างๆ ให้ตอบโจทย์ความต้องการของตลาด
• มีความรู้ ความสามารถ และทักษะความเป็นผู้นำและการบริหารสมาชิกในการทำงาน
• มีทักษะการสื่อสารที่ดี ใจเย็น รอบคอบ สามารถทำงานภายใต้ความกดดัน และมีความยืดหยุ่นในการทำงานนอกเวลาหากจำเป็น.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• วางแผนและจัดสรรงบประมาณ พร้อมควบคุมค่าใช้จ่ายให้เป็นไปตามที่กำหนด
• บริหารจัดการ ควบคุมการผลิต และมอบหมายงานให้กับทีมผลิตคอนเทนต์หรือทีมอื่นๆ ที่เกี่ยวข้องได้อย่างเหมาะสมและเป็นระบบ เช่น กราฟิก ซาวด์ดีไซเนอร์ และซัพพลายเออร์
• สรรหาและรวบรวมซัพพลายเออร์รายใหม่อยู่เสมอ เพื่อเพิ่มประสิทธิภาพในการทำงาน และสามารถควบคุมงบประมาณได้อย่างเหมาะสม
• รวบรวมและจัดการเอกสารเกี่ยวกับงบประมาณทั้งงานที่รับผิดชอบ
• ค้นหา วิเคราะห์ และสรุปเนื้อหา เกี่ยวกับระบบและการผลิตคอนเทนต์ใหม่ๆ ให้กับหน่วยงาน เพื่อออกแบบรูปแบบและแนวทางการจัดงานใหม่ๆ
• ใช้เครื่องมือการทำงาน เช่น Google Docs, Google Sheets, Google Slides และ Canva ได้อย่างคล่องแคล่ว.
• ปริญญาตรี สาขานิเทศศาสตร์หรือสาขาอื่นๆ ที่เกี่ยวข้อง
• มีประสบการณ์ด้านการจัดงานอีเวนต์และงานแสดง ตั้งแต่ 2-4 ปี
• มีความรู้ด้านธุรกิจ บริหารงบประมาณของการจัดงานอีเวนต์และงานแสดง
• มีความรู้ ความสามารถในการบริหารจัดการการทำงานอีเวนต์ต่างๆ ทั้งรูปแบบออฟไลน์และออนไลน์
• มีข้อมูล รายชื่อ และราคาของซัพพลายเออร์ต่างๆ ที่เกี่ยวข้องกับงานอีเวนต์และงานแสดง
• มีความรู้ ความเข้าใจ ความสามารถในจัดการเอกสารและงานระบบได้ดี มีความละเอียดรอบคอบ
• สามารถทำงานเป็นทีมได้ดี มีมนุษยสัมพันธ์ดี
• มีความรู้ ความเข้าใจงานสายโปรดักชันเบื้องต้น (สำหรับการผลิตไฟล์งานต่างๆ ในอีเวนต์ เช่น การตัดต่อ หรือโมชันกราฟิก) หากมีประสบการณ์ด้านโปรดักชันหรือการควบคุมสเตจจะพิจารณาเป็นพิเศษ
• มีไหวพริบและแก้ไขปัญหาเฉพาะหน้าได้ดี.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Assurance, Express, Compliance, English

ประเภทงาน:

งานประจำ

• Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
• Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
• Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
• Lead initiatives to enhance audit methodologies, including streamlining audit processes.
• Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
• Guide, coach and support subordinates and operations at all levels as required.
• Requirements: Bachelor s degree in a related field.
• 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
• Strong analytical and problem-solving skills with experience in data-driven decision making.
• Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
• Proficient in project management tools (e.g., Google Workspace).
• Ability to work collaboratively in multicultural environments and adapt to changing priorities.
• Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
• Fluent in both Thai and English.
• End-to-end ownership for initiatives is expected.
• Strong Leadership skill.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Risk Management, SAP

ประเภทงาน:

งานประจำ

• Conduct session of business and regulatory requirements for master data structures, hierarchies, and taxonomies related to GRC (e.g. organization hierarchy, business process hierarchy, risk taxonomy, control standards, product etc.) and finalise the requirement.
• Provide advisory on Master Data Management to support good design of system functionality to ensure design aligning with relevant regulatory requirement and good practice.
• Ensure alignment of master data with regulatory frameworks (e.g., Basel II/III, BOT, IOSCO) and enterprise taxonomies.
• Manage relationships between master data objects and other GRC modules (Incident, Risk, Compliance, Policy, Issues Management, etc.).
• Translate requirements into system specifications and user stories.
• Lead the workshops with client stakeholders and solve the issues properly with good practices and knowledge sharing.
• Prepare documentation including Requirement Traceability Matrix (RTM), Functional Specification Document (FSD), and process flows.
• Support design, configuration, and integration of the Master Data module within the GRC platform.
• Develop, execute and manage test cases & scripts and UAT for Master Data module.
• Support accuracy and completeness of data migration and system outputs.
• Document test results, track defects, and support resolution.
• Create training materials (such as manuals, quick guides, and e-learning modules) and conduct the trainings.
• Support change management activities for Master Data module to ensure effective adoption.
• Advise on good governance processes and controls to ensure ongoing accuracy, consistency, and effective-date management of master data.
• Manage project delivery, budgets, risks, key stakeholders and communications with clients.
• Supervise and coach junior consultants, reviewing work products to ensure quality and consistency.
• Contribute to business development through proposals, client presentations, and thought leadership.
• Your Role as a Leader.
• Build and lead diverse teams, providing coaching and development opportunities to junior staff.
• Collaborate across service lines to deliver integrated solutions to clients.
• Inspire confidence and trust in clients through strong stakeholder engagement and communication.
• Drive superior outcomes by aligning project objectives with client strategic priorities.
• Demonstrate integrity, accountability, and inclusive leadership values.
• Bachelor s or Master s degree in Business Administration, Risk Management, Finance, Information Systems, or related field.
• For consultant level 1-3 years.
• For Senior Consultant and Manager 5-8 years of experience in GRC, Enterprise Data Management or Data Governance, Risk Management, or Risk Advisory, preferably in the financial services sector.
• Strong knowledge of professional frameworks (COSO, DAMA, ISO) and regulatory standards (Basel II/III, BOT) relevant to data management, risk management and control standard.
• Experience with GRC platforms (RSA Archer, SAP GRC, MetricStream, or equivalent) is a plus.
• Archer Certified Administrator (Specialist/Expert), ServiceNow CIS (Risk & Compliance), or equivalent certification is a plus.
• Proficiency in business analysis, documentation, and stakeholder facilitation.
• Strong problem-solving, analytical, and communication skills.
• Professional certifications such as GRC, CISA, CRISC, CISM, CISSP are highly desirable.
• Technical Skills.
• Exposure to GRC/IRM platforms such as Archer, ServiceNow, or MetricStream.
• Understanding of workflows, reporting, and dashboard.
• Proficiency in data processing and analytics using tools e.g. Microsoft Excel, Python.
• Proficiency in Microsoft Product for analysis, presentation and reporting.
• Soft Skills.
• Strong client-facing skills with ability to influence and consult at management levels.
• Excellent presentation, facilitation, and communication skills.
• Team-oriented with a willingness to learn and adapt to dynamic client environments.
• Ability to work in structured consulting environments with deadlines and deliverables.
• Critical thinking, strong problem-solving and conflict resolution capabilities.
• Industry Focus: FSI.
• Exposure to banking, asset management, digital asset, insurance, and financial services risk and compliance processes. Understanding of significant risk and compliance domain for specific industry.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 110812In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Automation, Risk Management, Compliance, English

ประเภทงาน:

งานประจำ

• Lead and oversee the end-to-end operations of ShopeePay Customer Service teams, including both Level 1 (L1) and Level 2 (L2) support.
• Lead and manage cross-functional CS-related projects (e.g., new process rollouts, system enhancement, automation initiatives) from initiation to execution, ensuring alignment with business goals and timely delivery.
• Act as PMO for CS function, including project planning, resource allocation, progress tracking, and risk management.
• Ensure delivery of excellent customer experience by managing daily workflows, team performance, and service quality.
• Collaborate cross-functionally with product, operations, and compliance teams to resolve recurring issues and enhance service standards.
• Prepare and present performance reports, root cause analysis, and action plans to stakeholders and management.
• Requirements: Bachelor s or Master s degree in Business, Operations, or a related field.
• 4+ years of experience in customer service or project management, with at least 1 year in a leadership role.
• Proven track record in managing large support teams and delivering service excellence in a fast-paced environment.
• Strong analytical mindset with experience in interpreting performance data and driving metrics-based improvements.
• Excellent communication, people management, and conflict resolution skills with good command of English.
• Familiarity with fintech, payments, or digital wallet services is an advantage.
• Strong logical and analytical thinking.
• SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Digital Marketing, Automation, Business Development, English

ประเภทงาน:

งานประจำ

• Prospecting via telemarketing, LinkedIn, and email marketing to maintain a full pipeline of opportunities across our key markets (Thailand, Australia, UK).
• Follow up on warm leads assigned to you by our Sales Manager.
• Understand client needs and objectives, and present bespoke digital marketing solutions that meet their goals.
• Attend industry functions, conferences, and networking events.
• Meet and exceed monthly and annual sales targets.
• Ensure smooth transition of new clients and maintain relationships for future upselling/cross-selling.
• Work closely with the marketing, strategy, and operations teams to align sales strategies.
• What We Offer: Support & Culture.
• Autonomy & Trust: We foster a culture where you are supported and motivated, but never micromanaged. You are given the freedom to manage your workflow and strategy.
• Strength-Based Leadership: You will be encouraged to shape your role around your unique strengths and reach out for the support you need to fill knowledge or skill gaps.
• Dedicated Mentorship: Receive regular, one-on-one mentorship from experienced managers dedicated to your professional growth.
• Modern Sales Toolkit: We equip you with the best-in-class tools and software, including Go High Level CRM, AI-powered automation, and specialized prospecting platforms, to maximize your efficiency and results.
• Team Camaraderie: Enjoy a strong team culture that values camaraderie and mutual support. We work hard, but we also ensure a healthy balance between achieving goals and enjoying ourselves.
• Collaborative Environment: Work within a collaborative, international team where your input directly shapes client strategies using Google Workspace for seamless communication.
• Key Requirements & Qualifications.
• A minimum of 2 years of proven B2B sales or business development experience, preferably in Digital Marketing, Media, Advertising, or a relevant Tech/Service industry.
• A strong understanding of the digital marketing landscape.
• Target-driven mindset with a history of meeting or exceeding sales quotas.
• English: Excellent communication and presentation skills in English are essential for communicating with UK and Australian clients.
• Thai: Proficiency in Thai is highly valued for efforts targeting the Thai market.
• A proactive, self-motivated "hunter" attitude with outstanding negotiation and client relationship skills.
• Proficiency in using a CRM system (e.g., Go High Level) and the Google Workspace suite.
• Compensation & Benefits at Entelech.
• Earning Potential: Highly Competitive OTE (On-Target Earnings) of ฿120,000 - ฿150,000+ THB per month based on consistently hitting sales targets.
• Salary: Highly Competitive Base Salary (dependent on experience) + Generous Uncapped Commission Structure.
• Performance Bonuses: Salary Increases, Quarterly and Annual Target Bonuses.
• Expat Support: BOI Certified Company providing Renewable 2-Year Visa and Work Permit for Expatriate Employees.
• Work Flexibility: Work From Home flexibility provided to high performers.
• Location: Office conveniently located right next to Huai Khwang MRT.
• Pay: ฿40,000.00 - ฿100,000.00 per month.
• Work Location: In person.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Lead the design and implementation of training programs focused on AI literacy, AI adoption in the workplace, and emerging digital skills.
• Develop blended learning experiences (in-person, virtual, and self-paced) leveraging modern tools, AI-powered platforms, and analytics.
• Learning Strategy & Innovation Partner with business leaders to identify skills gaps and align learning programs with organizational goals.
• Introduce and experiment with cutting-edge learning technologies such as AI-powered learning assistants, adaptive learning paths, and gamified experiences.
• Facilitation & Capability Building Facilitate engaging workshops, leadership sessions, and AI awareness programs.
• Coach managers and employees on how to integrate AI and digital solutions into daily work.
• Data-Driven Learning Impact.
• Utilize learning analytics and AI tools to measure training effectiveness, engagement, and business impact.
• Continuously improve programs based on data insights and learner feedback.
• Requirements: Bachelor s degree in HR, Psychology, Education, Business, or a related field (Master s degree is a plus).
• 2-5 years of experience in L&D.
• Strong experience designing and implementing training programs, with a focus on digital/AI-driven learning solutions.
• Knowledge of AI applications in workplace learning (chatbots, adaptive learning systems, prompt engineering, etc.).
• Strong facilitation and presentation skills with ability to engage diverse groups.
• Excellent communication skills (English required).
• Fast learner with curiosity to explore new technologies and apply them creatively.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Research, Procurement, Data Analysis, English

ประเภทงาน:

งานประจำ

• Developing and leading pharma pricing, access, and reimbursement strategies through cross functional networking at local and regional levels.
• Supporting the development and execution of integrated value and access strategies relevant to pharma which align with the wider external affairs strategy and support the achievement of the organization's commercial goals.
• Building and maintaining a deep understanding of the payer landscape, including barriers and opportunities.
• Informing and executing strategic pricing decisions in pharma including collaborating with the Head of Market Access, regional market access, and global pricing team on value-based pricing.
• Collaborating with the pharma BUD to develop market access strategy plans, with a particular emphasis on pharma - key growth drivers and priority products.
• Developing and communicating value propositions for each key stakeholder to achieve market access objectives.
• Developing and communicating evidence submissions to relevant HTA and / or other decision-taking processes.
• Shaping tender design in key therapy areas.
• Designing bespoke approaches to the out-of-pocket market in Thailand, including through business-to-business.
• Communicating and disseminating health economic analyses.
• Developing a thorough understanding of the policy objectives, health priorities, and planned initiatives of government, particularly as they may impact on access for company s franchise.
• Collaborate with Policy colleagues in the assessment of and development of action plan to shape the value frameworks and other policies impacting value assessment.
• Monitoring access and pricing environment.
• HEOR.
• Supervising the development, adaptation, and implementation of Health Economic (HE) models and programs to meet customer needs and achieve commercial targets.
• Determining outcomes research requirements and developing local data generation strategies in collaboration with a respective TA market access manager.
• Searching literature and critically reviewing, extracting, and summarizing relevant evidence.
• Supporting the wider external affairs team to engage in evidence-based conversations with key stakeholders as appropriate.
• Developing strategy and design, in collaboration with medical affairs, of local data generation studies.
• Designing market access LDG projects in alignment with CORE.
• Overseeing the data procurement, data analysis, and reporting.
• Overseeing the publication of findings and dissemination of finding to commercial teams.
• Present at conferences on the topic of health economics and LDG findings to strengthen value and affordability cases to key leaders in the industry.
• Provide strategic input into market access and commercial plans.
• The building of models to explore different scenarios to inform strategic decisions. E.g. alternative reimbursement models, business case models for new product launches, pricing strategies, etc.
• Assist with the analysis of current data and trends, partnering with the relevant market access managers in guiding the commercial teams on strategic decisions.
• Leadership and strategic counsel.
• WHAT YOU MUST HAVE.
• University educated to a high level (Bachelor s degree is required; advanced/graduate degree preferred (PhD, MPH, MPP, MBA, other)).
• 5-7 years experience of the pharmaceutical sector in Thailand.
• Experience of working at a senior level in a market access role or in Health economic area.
• Detailed knowledge of the key market access issues relating to national health system, reimbursement, and experience of working to overcome them.
• Evidence of strategic and analytical thought.
• Proven track record of success in developing and implementing access strategies.
• Proven ability to establish strong influential relationships with key stakeholders/government officials.
• Proven ability to lead evidence-based development project, especially in health economic evaluation area.
• Strong organizational and project management skills.
• Demonstrated leadership skills and experience leading and managing cross-functional teams within a matrix organization.
• Demonstrated ability to influence and lead without direct reporting relationships; be a change agent to the cross-functional teams.
• Demonstrated attitude with commercial & strategic thinking.
• Interpersonal effectiveness, particularly in working productively under pressure with team.
• Fluent English language skills.
• Critical competencies for success.
• Ability to navigate the market access environment: the market access manager will be able to assist in identifying optimal routes to reimbursement, and help develop and address any needs and requirements of the routes identified - including requirements for HTA and/ or tender processes as appropriate.
• Understanding of the payer mindset: the market access manager will have an understanding of, and insights into, the attitudes of payers.
• Other personal characteristics.
• Highly committed.
• Able to engage a complex set of issues.
• Attentive to detail.
• Of impeccable integrity.
• Calm under pressure.
• Good communication and negotiation skills.
• Able to work in a highly dynamic situation.
• Ability to embrace a mindset of Networking, Empowering, Experimenting, Sharing & Learning, whilst maintaining focus on Purpose, High Integrity &Ethics, Patient-Focus and Diversity & Inclusiveness.
• Accountability, Accountability, Adaptability, Business Decisions, Communication, Cost Effectiveness Analysis, Data Analysis, Detail-Oriented, Direct Marketing, Dynamic Pricing, Healthcare Reimbursement, Health Economic Modeling, Health Economics, Health Economics Research, Health Policy Analysis, Health Technology Assessment (HTA), Interpersonal Relationships, Management Process, Market Access, Market Research, Oncology, Outcomes Research, Price Modelling, Pricing Processes, Pricing Strategies {+ 3 more}
• Current Employees apply HERE.
• Current Contingent Workers apply HERE.
• Search Firm Representatives Please Read Carefully
• Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
• Regular
• Not Applicable
• 01/30/2026A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
• Requisition ID:R371674.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Social media, Social Media Management, Quality Assurance

ประเภทงาน:

งานประจำ

• Supervise daily handling of customer complaints, inquiries, and problem cases.
• Ensure timely and effective resolution in line with service level agreements (SLAs).
• Analyze recurring issues and work with relevant teams to reduce case volumes.
• Lead the SWAT team to manage urgent delivery issues such as stuck, lost, or high-priority parcels.
• Coordinate with operations and ground teams to resolve escalated delivery issues quickly.
• Maintain close monitoring and reporting of high-priority cases to leadership.
• Work closely with SPX operations, customer service, and logistics teams to improve end-to-end service experience.
• Liaise with tech or product teams for system improvements or tools needed for case resolution.
• Track KPIs such as resolution time, CSAT (Customer Satisfaction Score), and all of OKRs areas.
• Use data to find root causes and develop action plans to improve performance and reduce case backlogs.
• Lead and mentor a team of agents or specialists managing case and SWAT activities.
• Conduct regular training, performance evaluations, and process updates.
• Identify customer pain points and suggest enhancements to services or processes.
• Proactively work on initiatives to reduce customer effort and increase satisfaction.
• Requirements Bachelor s degree in Business, Communications, or a related field.
• 5+ years of experience in customer service, with at least 2-3 years in a supervisory or managerial role.
• Proven experience managing teams in live, non-live and SWAT customer service environments (Call, Email, Social media, etc.).
• Strong understanding of all mile delivery and logistics processes.
• Ability to interpret KPIs like CSAT and delivery SLA metrics.
• Strong communication and interpersonal skills to collaborate across teams (CS, Operations, Warehouse and others related).
• Conflict resolution and escalation management abilities.
• Capable of leading a SWAT team and making quick decisions under pressure.
• Proactive mindset for root cause analysis and implementing improvements.
• Comfortable working in fast-paced, high-pressure environments with quick turnaround times.
• Experience with SWAT, Crisis, social media management, live chat platforms, and call technology is a plus.
• Knowledge of e-commerce or logistics industries is a plus.
• Familiarity with quality assurance practices and performance monitoring is a plus.

ทักษะ:

Compliance, Contracts, Meet Deadlines

ประเภทงาน:

งานประจำ

• Oversees the execution and completion of client implementation projects.
• Oversees people who lead standard projects supporting the company-client relationship, ensuring customer satisfaction.
• Provides budget analysis, labor planning, and coordination of activities between client and company employees.
• Monitors project completion from initiation through delivery to meet revenue and cost projections.
• Oversees performance of the installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements.
• Serves as a mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients.
• Determines and defines client implementation project scope and objectives.
• Prepares budget based on scope of work and resource requirements.
• Creates the project management plan based on requirements and obtain sign off.
• Tracks standard projects cost to monitor compliance to budget.
• Develops and manages a detailed client implementation project schedule and work plan.
• Provides project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
• Manages contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
• Utilizes industry best practices, techniques, and standards throughout entire project execution.
• Monitors progress and make adjustments as needed.
• Measures project performance to identify areas for improvement.
• Oversees all incoming and outgoing project documentation and administration and develop relevant project status and related reports.
• Ensures that project milestones are met, project scope changes are aligned to budget and managed effectively.
• Actions improvements from project reviews using artefacts from projects including historical metrics to improve current project processes and increase project quality delivery.
• Leads and manages a team of project managers and implementation resources. Provides guidance, mentorship, and supports to project teams, ensuring their effectiveness, productivity, and professional growth.
• To thrive in this role, you need to have: Advanced communication and stakeholder engagement skills at senior leadership / executive level (internal and external).
• Advanced client implementation project / program management skills,.
• Excellent organizing and planning skills.
• Excellent attention to detail and accuracy.
• Excellent interpersonal skills and extremely resourceful.
• Adaptable with excellent analytical skills.
• Proactive approach with the ability to work independently and as part of a team.
• Ability to work under pressure and meet deadlines.
• Ability to manage conflict using a solution-focused approach.
• Ability to solve problems creatively.
• Advanced ability to complete projects according to outlined scope, budget and timeline.
• Ability to coordinate the activities of a team and variety of stakeholders to drive completion of projects.
• Academic qualifications and certifications: Bachelor s or equivalent degree in the relevant field of study.
• Relevant certifications, such as PMI, Project management professional, CAPM, PMP or Prince 2 etc.
• Required experience: Advanced professional experience in project management gained within a global IT services organization.
• Advanced project management experience including high complexity, cross services / technology domain solutions.
• Advanced experience using with project management software tools, methodologies, and best practices.
• Advanced demonstrated experience managing the entire project lifecycle.
• Advanced demonstrated experience coordinating operational tasks of a team.
• Advanced demonstrated experience delivering client implementation projects.
• Advanced experience delivering projects using an agile methodology.
• Advanced experience interacting with client stakeholders on planning, progress tracking, communication, and escalation activities.
• Advanced experience interacting with executive stakeholders and providing feedback in steering committee meetings.
• Advanced people management / leadership experience gained within a global IT services organization.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

ทักษะ:

Budgeting

ประเภทงาน:

งานประจำ

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
• Minimum years experience required.
• Add here AND change text color to black or remove bullet and section title if not applicable.
• Additional application instructions.
• Add here AND change text color to black or remove bullet and section title if not applicable.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Advanced Business Application Programming (ABAP), Analytical Thinking, Business Transformation, Coaching and Feedback, Communication, Creativity, Design Automation, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Process Improvement, Process Optimization, Professional Courage, Relationship Building, SAP Analytics Cloud, SAP Fiori, SAP HANA, SAP NetWeaver {+ 5 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, Negotiation

ประเภทงาน:

งานประจำ

• Monitor all outbound process and coordinate with other internal and external team to ensure that the process is running smoothly.
• Deliver outbound performance to align with plan.
• Deliver strong leadership, influencing and collaboration skills in working with team.
• Ensure performance of temp and full time staff followed WI.
• Manage, monitor and improve productivity for all functions of Outbound team.
• Ensure all outbound team performs tasks meet KPIs as well as evaluate and improve their performance.
• Manage, study and understand WMS system for existing and new outbound functions and able to be a mentor for team member.
• Prepare monthly reports, Daily reports, outbound issues, etc.
• Plan and manage all consumables and equipment.
• To perform any other duties assigned by Supervisor or Manager.
• Requirements: Bachelor s Degree in Logistic management, supply chain or any related field.
• At least 2 years of working experience in Warehousing (e-commerce is highly preferred).
• Experience in Outbound.
• Proficient with Microsoft Excel.
• Ability to work under deadlines and pressure.
• Good interpersonal, communication, problem solving and negotiation skills.
• Good team player.
• Able to work on shift and day-off when required.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

DevOps, Continuous Integration, Automation

ประเภทงาน:

งานประจำ

• Leadership & Strategy: Lead the DevOps team, define strategy, and drive the implementation of best practices across the organization.
• CI/CD Pipeline: Design, implement, and maintain continuous integration/continuous deployment (CI/CD) pipelines for efficient software delivery.
• Automation: Automate processes across the development lifecycle, including infrastructure provisioning, configuration management, and monitoring.
• Cloud Management: Manage cloud infrastructure (AWS, Azure, GCP) to ensure scalability, security, and cost-efficiency.
• Collaboration: Work closely with development, QA, and operations teams to align on goals, troubleshoot issues, and optimize processes.
• Monitoring & Performance: Implement monitoring solutions to ensure system reliability, availability, and performance. Conduct regular performance assessments and optimizations.
• Security: Integrate security best practices into the DevOps lifecycle, ensuring that all systems are secure and compliant with industry standards.
• Mentorship: Mentor and train junior team members, fostering a culture of continuous learning and improvement.
• Incident Management: Lead incident response efforts and root cause analysis, ensuring swift resolution and prevention of future issues.
• Bachelor s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 5+ years of experience in DevOps or related roles, with at least 2 years in a leadership capacity.
• Strong experience with CI/CD tools (Jenkins, GitLab, CircleCI, etc.).
• Proficiency in cloud platforms (AWS, GCP) and infrastructure-as-code tools (Terraform, Ansible, etc.).
• Expertise in scripting languages (Python, Bash, etc.).
• Solid understanding of containerization (Docker, Kubernetes) and orchestration.
• Strong knowledge of monitoring and logging tools (Prometheus, Grafana, ELK Stack).
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication and leadership skills, with the ability to influence cross-functional teams.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Data Entry, SAP, Oracle

ประเภทงาน:

งานประจำ

• Lead the end-to-end onboarding process for all new warehouse staff, ensuring they are integrated into the culture and safety protocols from day one.
• Conduct hands-on, "on-the-floor" training for core warehouse functions (receiving, picking, packing, and shipping).
• Standardize training modules to ensure every worker, regardless of shift, receives the same high-quality instruction.
• WMS & Technical Mastery Act as the Subject Matter Expert (SME) for the Warehouse Management System (WMS).
• Train staff on handheld scanners, desktop interfaces, and system-driven workflows to minimize data entry errors and inventory discrepancies.
• Troubleshoot common user errors in the WMS and provide "just-in-time" retraining where needed.
• Strategic L&D Planning Collaborate with the corporate L&D Team to align warehouse training with broader organizational goals.
• Identify "skills gaps" within the current team and develop targeted training interventions.
• Maintain a training matrix to track certifications, equipment licenses (e.g., forklift), and refresher course deadlines.
• Performance & Quality Control Monitor the "Time to Productivity" for new hires, ensuring they hit performance benchmarks within the expected timeframe.
• Conduct regular audits of ground operations to ensure staff are following the "Principle Methods" (Standard Operating Procedures).
• Provide feedback to warehouse leads regarding staff performance and areas for improvement.
• Requirements: 3+ years in warehouse operations, with at least 1 year in a dedicated training or supervisory role.
• Advanced knowledge of WMS logic (e.g., SAP, Manhattan, Blue Yonder, or Oracle) is essential.
• Ability to translate complex technical processes into simple, actionable steps for a diverse workforce.
• Strong organizational skills to manage training schedules without disrupting high-volume warehouse output.
• Strong leadership, negotiation, and decision-making skills.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Finance, Negotiation, English

ประเภทงาน:

งานประจำ

• Manage cycle count, troubleshooting and replenishment(pick face and storage) process to improve productivity and accuracy.
• Monitor all warehouse processes to minimise damage, missing and expire items in the warehouse and do stock adjustment to maximise inventory accuracy.
• Summary damage, missing and expired stock and adjust in WMS on a monthly basis.
• Provide monthly or quarterly cycle count reports to sellers based on their requirement.
• Analyse & troubleshoot problems and continuous improve of inventory and warehouse concerns.
• Manage cycle count plan and process to comply with cycle count compliance.
• Manage damage and write off stock to comply with finance and auditor standards.
• Manage stock in pick face and storage to minimise pickpath for picking and complete outbound SLA.
• Prepare manpower for D-day and all campaigns to make sure the warehouse can complete SLA.
• Deliver strong leadership, influencing and collaboration skills in working with the senior business teams on the strategy and execution of operational plans for the benefit of the company and long-term business success.
• To perform any other duties assigned by Manager.
• Job Description: Manage cycle count, troubleshooting and replenishment(pick face and storage) process to improve productivity and accuracy.
• Monitor all warehouse processes to minimise damage, missing and expire items in the warehouse and do stock adjustment to maximise inventory accuracy.
• Summary damage, missing and expired stock and adjust in WMS on a monthly basis.
• Provide monthly or quarterly cycle count reports to sellers based on their requirement.
• Analyse & troubleshoot problems and continuous improve of inventory and warehouse concerns.
• Manage cycle count plan and process to comply with cycle count compliance.
• Manage damage and write off stock to comply with finance and auditor standards.
• Manage stock in pick face and storage to minimise pickpath for picking and complete outbound SLA.
• Prepare manpower for D-day and all campaigns to make sure the warehouse can complete SLA.
• Deliver strong leadership, influencing and collaboration skills in working with the senior business teams on the strategy and execution of operational plans for the benefit of the company and long-term business success.
• To perform any other duties assigned by Manager.
• Requirements: Bachelor s Degree or higher in Logistic management, supply chain or any related field.
• At least 5 years of working experience for Inventory management (e-commerce is highly preferred).
• Experience in Inventory Cycle Count will be advantage.
• Be able to communicate in English.
• Problem solving skills and Conflict management.
• Ability to work under deadlines and pressure.
• Good interpersonal, communication and negotiation skills.
• Good team player.
• Proficient with Microsoft Excel.
• Able to work on shift and day-off when required.