เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Leadership Skill, English

ประเภทงาน:

งานประจำ

• Execute product demonstration trials to support Marketing and Sales strategy for efficient New Product Introductions and Existing Strategic Products.
• Proactive participation and contribution to protocol management.
• Validates results and give recommendations / insights on performance of tested products and solutions via single GAP recommendation.
• Commercial Support.
• Support existing stratergic products by work closely with CPD team, Technical Support Manager and Commercial Team.
• Follow up complain along with the CP Technical Manager and provide details and summary on any evolving issues.
• Spread expertise through result meetings, training and sharing of best practices to commercial team.
• Coach FFs and related paties to perform well in their role.
• Utilize Learning and Development Centers ( LDCs ) as a tool for internal training and show cases to external stakeholders.
• Stakeholder Engagement.
• Build solid & professional relationships based on recognized expertise & trust with Stakeholders and key grower influencers to input into the SFDC.
• Contact and communication with internal and external Stakeholders to ensure Syngenta Crop Solutions used and adoption in proper & safe practices.
• Knowledge, experience & capabilities.
• Graduated in Bachelor in agricultural or related field.
• Good/Fluent both speaking and writing in English.
• Good knowledge of agricultural practices and crop protection.
• Experience at least 3 years in Agro-chemical business.
• Ability to work under pressure condition.
• Strong communication skill.
• Collaborate with local teams to leverage all existing industry relationship.
• Critical technical, professional and personal capabilities.
• Strong interpersonal skills.
• Influencing and negotiating skills.
• Communication and presentation skills.
• Results driven.
• Manage performance to high standards.
• Strong networking and relationship-building skills.
• Self-starter.
• Leadership skill.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Leadership Skill, Service-Minded, Opera, English

ประเภทงาน:

งานประจำ

• Proven experience in a senior management role within the Rooms Division.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• In-depth knowledge of Front Office and Housekeeping operations.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Good command of English.
• Oversee and manage the daily operations of the Rooms Division to ensure the highest service and quality standards.
• Lead, train, and motivate Front Office and Housekeeping teams.
• Ensure guest satisfaction by addressing feedback and handling complaints in a professional manner.
• Effectively handle on-the-spot situations and resolve guest issues appropriately.
• Develop and implement standard operating procedures and service standards.
• Control budgets, expenses, and departmental performance.
• Coordinate with other departments to ensure smooth hotel operations.
• Ensure operations comply with hotel policies, brand standards, and safety regulations.
• Welfare.
• Work 5 days per week.
• 2 meals per day.
• Uniform.
• Public Holidays.
• Annual Leave.
• Service Charge.
• Group insurance.
• Provident Fund.
• Social Security.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• วางแผนและจัดสรรงบประมาณ พร้อมควบคุมค่าใช้จ่ายให้เป็นไปตามที่กำหนด
• บริหารจัดการ ควบคุมการผลิต และมอบหมายงานให้กับทีมผลิตคอนเทนต์หรือทีมอื่นๆ ที่เกี่ยวข้องได้อย่างเหมาะสมและเป็นระบบ เช่น กราฟิก ซาวด์ดีไซเนอร์ และซัพพลายเออร์
• สรรหาและรวบรวมซัพพลายเออร์รายใหม่อยู่เสมอ เพื่อเพิ่มประสิทธิภาพในการทำงาน และสามารถควบคุมงบประมาณได้อย่างเหมาะสม
• รวบรวมและจัดการเอกสารเกี่ยวกับงบประมาณทั้งงานที่รับผิดชอบ
• ค้นหา วิเคราะห์ และสรุปเนื้อหา เกี่ยวกับระบบและการผลิตคอนเทนต์ใหม่ๆ ให้กับหน่วยงาน เพื่อออกแบบรูปแบบและแนวทางการจัดงานใหม่ๆ
• ใช้เครื่องมือการทำงาน เช่น Google Docs, Google Sheets, Google Slides และ Canva ได้อย่างคล่องแคล่ว.
• ปริญญาตรี สาขานิเทศศาสตร์หรือสาขาอื่นๆ ที่เกี่ยวข้อง
• มีประสบการณ์ด้านการจัดงานอีเวนต์และงานแสดง ตั้งแต่ 2-4 ปี
• มีความรู้ด้านธุรกิจ บริหารงบประมาณของการจัดงานอีเวนต์และงานแสดง
• มีความรู้ ความสามารถในการบริหารจัดการการทำงานอีเวนต์ต่างๆ ทั้งรูปแบบออฟไลน์และออนไลน์
• มีข้อมูล รายชื่อ และราคาของซัพพลายเออร์ต่างๆ ที่เกี่ยวข้องกับงานอีเวนต์และงานแสดง
• มีความรู้ ความเข้าใจ ความสามารถในจัดการเอกสารและงานระบบได้ดี มีความละเอียดรอบคอบ
• สามารถทำงานเป็นทีมได้ดี มีมนุษยสัมพันธ์ดี
• มีความรู้ ความเข้าใจงานสายโปรดักชันเบื้องต้น (สำหรับการผลิตไฟล์งานต่างๆ ในอีเวนต์ เช่น การตัดต่อ หรือโมชันกราฟิก) หากมีประสบการณ์ด้านโปรดักชันหรือการควบคุมสเตจจะพิจารณาเป็นพิเศษ
• มีไหวพริบและแก้ไขปัญหาเฉพาะหน้าได้ดี.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Analytical Thinking, Leadership Skill, Problem Solving

ประเภทงาน:

งานประจำ

• วางแผนการขายรวมถึงกิจกรรมส่งเสริมการขายต่างๆโดยตั้งต้นจากกลยุทธ์การขายที่บริษัทวางไว้.
• บริหารและจัดการทีมขายเพื่อบรรลุยอดขายตามเป้าหมาย.
• ควบคุมดูแลหน้างาน สำนักงานขาย และอุปกรณ์การขายต่างๆ ให้อยู่ในสภาพเรียบร้อย.
• แก้ไขปัญหา ตัดสินใจ วิเคราะห์ปัญหา ให้การสนับสนุนทีมขาย เพื่อให้การทำงานเป็นไปอย่างราบรื่น.
• สอนงาน สังเกตการณ์ ติดตามดูแล ให้ข้อมูลป้อนกลับกับทีมขาย เพื่อให้ทีมเกิดการพัฒนา.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Leadership Skill, Analytical Thinking

ประเภทงาน:

งานประจำ

• บริหารและจัดการทีมขายเพื่อบรรลุยอดขายตามเป้าหมาย.
• ควบคุมดูแลหน้างาน สำนักงานขาย และอุปกรณ์การขายต่างๆ ให้อยู่ในสภาพเรียบร้อย.
• แก้ไขปัญหา ตัดสินใจ วิเคราะห์ปัญหา ให้การสนับสนุนทีมขาย เพื่อให้การทำงานเป็นไปอย่างราบรื่น.
• สอนงาน สังเกตการณ์ ติดตามดูแล ให้ข้อมูลป้อนกลับกับทีมขาย เพื่อให้ทีมเกิดการพัฒนา.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• ติดตามและบริหารความเคลื่อนไหวของยอดขายยอดโอนและต้นทุนการขายในภาพรวมของกลุ่มผลิตภัณฑ์.
• วางแผนกลยุทธ์ กำหนดเป้าหมาย และจัดทำแผนการขายที่สอดคล้องกับกลยุทธ์งานขายในโครงการต่าง ๆ เช่น แผนประมาณการยอดขาย, ผังราคาขาย แผนการขายสำหรับ หรือแผนโปรโมชั่นส่งเสริมการขาย เป็นต้น พร้อมทั้งปรับแผนให้สอดคล้องกับสถานการณ์ปัจจุบัน.
• วิเคราะห์สถานการณ์ตลาด ราคาโปรโมชั่น คู่แข่ง ปัญหาและอุปสรรค รวมถึงแนวทางแก้ไขปัญหาเกี่ยวกับการขาย เช่น เทคนิคการนำเสนอขาย การปรับเปลี่ยนโปรโมชั่น เป็นต้น เพื่อกระตุ้นก ...
• ประสานงาน สร้าง และรักษาความสันพันธ์อันดีกับบุคคลภายนอก เช่น ตัวแทนธนาคาร เพื่อช่วยผลักดันและสนับสนุนการขายและโอน.
• เป็นตัวแทนใน การสื่อภาพลักษณ์ และให้คำปรึกษาด้านผลิตภัณฑ์ของโครงการ.
• ให้บริการและสานต่อกิจกรรมเมื่อปิดการขาย.
• ติดตาม รักษาความสัมพันธ์ และขยายฐานลูกค้า.
• เก็บข้อมูลความคิดเห็นของลูกค้ารายบุคคล เพื่อสร้างความเข้าใจเชิงลึกเกี่ยวกับลูกค้า.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

SEO, Finance, Statistics

ประเภทงาน:

งานประจำ

• Support annual, monthly, weekly, and daily E-commerce planning across key KPIs including Revenue, Net Sales, Units, Orders, Traffic, Conversion, Markdowns, Returns, and Cancellations.
• Build and maintain forecasting models using historical trends, commercial assumptions, and campaign planning.
• Support monthly rolling forecasts, latest estimates, and landing calculations with clear visibility on risks and opportunities.
• Drive forecasting discipline through structured assumption tracking and variance analysis.
• PERFORMANCE TRACKING & ANALYSIS.
• Track weekly and daily performance versus plan and highlight risks to monthly landing.
• Conduct deep-dive analysis across traffic, conversion, assortment, promotional mechanics, and operational metrics.
• Prepare performance insights to support weekly trading discussions and monthly business reviews.
• MARKETPLACE & TRADING ALIGNMENT.
• Work closely with Marketplace teams that execute day-to-day platform operations.
• Ensure marketplace performance is accurately reflected in plans, forecasts, and reporting.
• Support alignment of promotional phasing and campaign performance tracking.
• CROSS-FUNCTIONAL COLLABORATION.
• Partner closely with Buying and Merchandising teams on product performance and commercial assumptions.
• Work with Media and Digital teams to embed traffic and conversion assumptions across paid, organic, SEO, direct, and CRM channels.
• Collaborate with Finance on monthly landing updates and performance reporting.
• Work with EM Hub teams across Analytics, Data Solutions, and Operations to ensure data accuracy and execution alignment.
• WHAT SUCCESS LOOKS LIKE.
• Accurate and reliable monthly forecast landings.
• Strong discipline in planning assumptions and forecasting models.
• Clear and proactive communication of risks and opportunities.
• High quality performance analysis supporting commercial decisions.
• On-time delivery of plans, forecasts, and performance updates.
• WHO YOU ARE.
• Bachelor s degree in Business, Economics, Statistics, Mathematics, Engineering, or a related quantitative discipline.
• Minimum 3 years of experience in E-commerce, commercial planning, forecasting, analytics, retail, or marketplace environments.
• Strong understanding of E-commerce and commercial KPIs.
• Advanced Microsoft Excel skills (mandatory) for modelling, forecasting, and deep-dive analysis.
• Strong working knowledge of PowerPoint for communicating insights and recommendations.
• Exposure to Power BI, SQL, Databricks, or dashboarding tools is a plus.
• Strong analytical thinking and problem-solving mindset.
• High ownership, integrity, and attention to detail.
• Comfortable working in fast-paced, multi-stakeholder environments.
• REPORTING & SETUP.
• REPORTS TO.
• Planning leadership, E-commerce Leads, Finance, Marketplace teams, Buying & Merchandising, Media, Analytics, Data Science, Digital Operations, EM Hub, & cluster market teams. No direct reports. WHY THIS ROLE.
• This role is ideal for someone who enjoys working deeply with numbers, building forecasting models, and translating data into clear commercial insights. You will work at the intersection of planning, analytics, and commercial execution across Southeast Asia and Pacific markets. As part of adidas - a globally iconic sports brand - this role offers strong exposure to regional E-commerce operations and a clear pathway toward future planning, analytics, and commercial leadership opportunities.AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
• AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
• CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -
• BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.
• JOB TITLE: Senior Specialist, E-Commerce Planning Forecasting & Analytics BRAND: LOCATION: Bangkok TEAM: Data STATE: COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 542276 DATE: Mar 17, 2026

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance, Creativity, English

ประเภทงาน:

งานประจำ

• Inspire, coach, and develop Beauty Advisors and other beauty specialists through continuous feedback.
• Drive onboarding, training, and succession planning with key partners.
• Foster an inclusive, ethical, and high engagement team culture.
• Drive Business & Entrepreneurial Performance.
• Achieve sales targets and KPIs through analysis and action planning.
• Lead by example on the floor, actively selling and servicing clients.
• Grow CRM performance by building loyal and engaged client communities.
• Deliver Consistent & Memorable Client Experiences.
• Set and uphold high standards of the CHANEL client experience.
• Create personalised, relationship driven client journeys.
• Leverage client feedback to elevate service quality and team capability.
• Ensure Operational & Financial Excellence.
• Oversee staffing, inventory, loss prevention, and counter operations.
• Ensure compliance with brand, VM, grooming, and audit standards.
• Identify opportunities and provide insights to Area Retail Manager.
• You are energised by.
• Leading and developing people through coaching, motivation, and empowerment.
• Creating meaningful client experiences that embody CHANEL s luxury codes.
• Solving business challenges with strategic thinking, creativity, and agility.
• Working in a dynamic retail environment where excellence is expected and celebrated.
• Representing CHANEL with pride, authenticity, and passion.
• What you will bring.
• Minimum 3+ years experience leading a beauty or fragrance frontline team, with proven people management skills.
• Strong capability in coaching, performance management, and team development.
• Solid commercial acumen with experience driving sales, KPIs, and CRM performance.
• Fluent in Thai and English, with a positive, professional, and client centric personality.
• Strong organizational skills, attention to detail, and comfort with digital tools.
• Passion for luxury retail and delivering elevated client experiences.
• What CHANEL can offer you.
• Brand Legacy: In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
• Leadership: exercise your leadership to develop strategic goals.
• Talent Development: Chanel is committed to developing and empowering our people.
• Collaborative Culture: Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• Support and Resources: As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Sales, Compliance, Creativity

ประเภทงาน:

งานประจำ

• Guide Counter/Boutique Managers and Beauty Advisors to achieve sales, client experience, people development, and operational objectives.
• Conduct monthly KPI reviews with Counter/Boutique Managers and uplift performance through structured coaching.
• Develop coaching priorities and enhance learning culture in collaboration with Retail and Learning teams.
• Participate in recruitment and anticipate people related risks such as turnover or performance challenges.
• Support succession planning, team placement, transfers, and onboarding for new hires.
• Ensure timely and accurate administration of all staff related matters.
• Promote CHANEL values ethics, integrity, diversity and cultivate a collaborative, high performance culture.
• Develop the Business.
• Build strong partnerships with Retail Manager and Counter/Boutique Managers to drive overall retail performance.
• Deliver retail KPIs including sales, CRM, and client experience while monitoring trends and forecasting opportunities.
• Support the development and management of incentive schemes to motivate performance.
• Oversee execution of Marketing programs and ensure appropriate resource coordination.
• Ensure optimal inventory mix, stock health, and adherence to operational processes.
• Enhance counter/boutique operations for productivity, traffic alignment, and service readiness.
• Plan and oversee special events and engage stakeholders across functions.
• Track competitive landscape and retail trends; prepare reports and propose strategic recommendations.
• Build, strengthen, and maintain long term relationships with trade partners; support new openings, renovations, and trade term agreements.
• Safeguard Client Experience Excellence.
• Ensure all doors uphold the highest CHANEL standards in image, service, grooming, and hospitality.
• Lead by example through personalized, meaningful client experiences aligned with the CHANEL experience ritual.
• Promote omni channel awareness and help teams embrace digital tools and behaviors.
• Ensure compliance with visual merchandising and hygiene guidelines.
• Support resolution of client service concerns and drive improvements through Client Satisfaction Survey insights.
• Act as a CHANEL Ambassador.
• Develop solid knowledge of the Brand, its heritage, and the Fragrance & Beauty universe; inspire teams by sharing this expertise.
• Ensure implementation of training content while demonstrating curiosity and a proactive learning mindset.
• Uphold, project, and protect the CHANEL image at all times.
• You are energised by.
• Leading and developing people through coaching, motivation, and empowerment.
• Creating meaningful client experiences that embody CHANEL s luxury codes.
• Solving business challenges with strategic thinking, creativity, and agility.
• Building strong relationships and partnerships with diverse stakeholders.
• Working in a dynamic retail environment where excellence is expected and celebrated.
• Representing CHANEL with pride, authenticity, and passion.
• What you will bring.
• A university degree in a related field.
• At least 5 years of retail people management experience, with 2+ years leading multiple teams.
• Strong strategic thinking, planning, and business analysis capabilities.
• Demonstrated ability to coach, develop, and empower teams with empathy and effective feedback.
• Excellent communication, relationship building, and collaborative influencing skills.
• Strong client experience mindset, problem solving ability, and operational discipline.
• Personal agility, curiosity, resilience, and a continuous learning mindset.
• A refined appreciation for luxury, beauty, aesthetics, and a commitment to excellence with integrity.
• What CHANEL can offer you.
• Brand Legacy: In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
• Leadership: exercise your leadership to develop strategic goals.
• Talent Development: Chanel is committed to developing and empowering our people.
• Collaborative Culture: Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• Support and Resources: As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.

ทักษะ:

SAP, Finance, Creative Thinking, English

ประเภทงาน:

ฝึกงาน

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/cross-industry leading practices.
• Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients.
• Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests.
• Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration, and cutover.
• Support change management execution by developing training material, delivering training, and supporting users post cutover.
• Requirements:Available to intern immediately until end of July 2026.
• Strong academic performance in Finance, Engineering, Information Technology, Computer Science, or Information Systems preferred.
• SAP experience will be added advantage.
• Team player with effective interpersonal and communication skills.
• Demonstrated leadership and teamwork within or outside a work setting.
• Exceptional problem-solving ability, logical reasoning, creative thinking, and the ability to untangle complex issues.
• Fluent verbal and written English language skills.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. This role is open to those that possess a valid permit or status to work in Thailand.
• Requisition ID: 112855In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ทักษะ:

Budgeting

ประเภทงาน:

งานประจำ

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
• Minimum years experience required.
• Add here AND change text color to black or remove bullet and section title if not applicable.
• Additional application instructions.
• Add here AND change text color to black or remove bullet and section title if not applicable.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure {+ 23 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.
• Job Posting End Date.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Develop and implement sales plans that drive revenue growth in the assigned geographical area.
• Direct and manage a team of sales representatives and provide coaching, mentoring, and training to improve their performance.
• Build and maintain relationships with key customers, partners, and stakeholders to ensure customer satisfaction and loyalty.
• Identify and pursue new business opportunities, including new markets, products, and services.
• Monitor and analyze market trends, competitors, and customer needs to stay ahead of the competition.
• Collaborate with marketing and other departments to align strategies and achieve sales goals.
• Create and maintain accurate sales reports and forecasts to determine progress and evaluate success.
• Bachelor s degree in business, Marketing, or related field.
• Minimum of 5 years of sales management experience.
• Strong leadership and communication skills.
• Solid understanding of sales methodologies.
• Excellent analytical and problem-solving skills.
• Demonstrated ability to meet and exceed sales targets.
• Availability to travel frequently within the assigned region.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Finance, Compliance

ประเภทงาน:

งานประจำ

• Devise B2B marketing communication strategy to inspire and influence South East Asia clients and partners, especially brands, media agencies, creative agencies, ecosystem partners, and industry associations.
• Develop an SEA region-wide multi-channel new client acquisition strategy, in collaboration with multiple internal stakeholders and external partners, such as: messaging platform, media agencies, vendors, etc.
• Project Management and OptmizationEnd-to-end drive and execute integrated marketing ...
• Independently own and lead strategic projects that need cross-functional collaboration, including sales, product, finance, operation departments and more.
• Manage regular reporting on SEA business marketing initiatives and results, especially bi-annual planning, quarterly planning (OKR) and reporting (QBR).
• Budget management: allocate budget resources effectively to support business growth, oversee budget governance to ensure compliance, track and report budget utilization.
• Drill into the performance of marketing channels, especially events and new client acquisition to track and draw actionable insights and best practices.
• Partner closely with Global hub to drive synergy, shareback best practices and adopt regional learnings to drive business alignment and uplift performance.
• Minimum Qualifications:Minimum 5 years of professional experience in marketing, communications, consulting or business strategy.
• Ability to thrive in a rapid, agile, and often ambiguous growth environment.
• A team player and collaborator, strong relationship-building and leadership skills.
• Strong communication skills, particularly implemented in a cross-functional and global role and experience collaborating with internal and external stakeholders at all levels.
• Ability to apply a structured framework on marketing initiatives, planning and reporting.
• Passion for TikTok marketing, and up for the challenge of building something from the ground up.
• Preferred Qualifications:Good understanding and appreciation of international business, landscapes, and culture.
• Proven experience in media, advertising or technology industries preferred.
• Proven experience developing integrated marketing strategies and executing go-to-market plans, especially events, are preferred.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Stewardship & Training - Design and deliver safe use programs, seminars, and Train the Trainer initiatives to build capacity and ensure responsible product use.
• Project Leadership - Lead sustainability projects end to end, ensuring measurable outcomes aligned with Syngenta s strategy.
• Stakeholder Engagement - Build networks, influence policy, and secure partnerships with farmers, government, industry, and academia.
• Internal Collaboration - Work across commercial, regulatory, and marketing teams to embed stewardship and sustainability into business priorities.
• Advocacy & Alignment - Support leadership with materials, represent Syngenta externally, and align local activities with global and regional strategies.
• Qualifications Strong knowledge of crop protection products, stewardship activities, FAO Code of Conduct, and relevant legislation on CP management and food safety.
• Proven ability to design and deliver stewardship and safe use training programs across diverse stakeholders.
• Strong project management skills to lead sustainability initiatives end to end with measurable outcomes.
• Expertise in stakeholder engagement, policy influence, and building partnerships across government, industry, and academia.
• Skilled in cross functional collaboration to integrate stewardship and sustainability into business priorities.
• Effective communicator, able to prepare advocacy materials and represent the company in external forums.
• Strategic thinker with the ability to align local initiatives with global and regional sustainability strategies.
• Data driven approach to monitoring adoption of practices and safeguarding business interests.
• Additional Information
• What We Offer.
• Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Sales, Business Development, Research, English

ประเภทงาน:

งานประจำ

• Leads the Wholesale Sales function for adidas Thailand, with the primary objective of developing and implementing the Company s Sales strategy and customer plans, fully manage the channel s P&L to achieve sales, margin, and contribution objectives.
• Manage a market leadership position within the prescribed channel through execution of strategy, customer relationships and development of revenue streams.
• Country Leadership position, member of the Senior Leadership team reporting directly into the GM / Country Manager.
• Responsible for exhibiting adidas values, leading culture and developing the pipeline of future leaders.
• Lead team towards delivering sales turnover, margins, and contribution whilst managing sales expense within planned levels.
• Ensure AR collections as per trade terms, DSO objectives and limit bad debts with effective credit management, tracking and credit worthiness of customers.
• Formulate sales development, channel strategies, annual customer plans and ensure execution in line with brand image, presentation and company strategy.
• Develop, negotiate and implement trading terms by customers to drive pay by performance growth, optimizing in-store execution, brand presence, sell-through to represent our brands to consumers according to set standards.
• Build, maintain and expand relationships/ alliances with key customers/ stakeholders, maintaining effective customer service levels to meet order processing, route and order fulfillment.
• Liaise with Marketing team on merchandising support, timely inflow of stocks to service customers, ensuring, prompt action to liquidate old inventory.
• Provide coaching and guidance to the team in achieving their daily responsibilities and objectives.
• Lead and develop digital capabilities within the channel and working model with Wholesale customers.
• Lead Business Development opportunities.
• To lead, develop and influence sales organization.
• To make the right hires into the Wholesale team.
• To set performance objectives, targets, guidelines and assess all reports, and ensure target achievements.
• Develop the functional and interpersonal skills of direct reports to maximize personnel capabilities.
• Manage all reports as an integrated team by setting team objectives, targets and guidelines to build a stronger team.
• Ensure smooth cooperation and alignment between all direct reports and all interfaces.
• Measure and deliver own team s KPIs.
• Report on market trends and competitors in the area.
• Provide realistic business plans and forecasts on KA business performance, take mid-long term planning into consideration.
• Manage Sales working budgets in conjunction with the Brand team.
• Trade inventories within prescribed corridors.
• To observe both global and local policies and procedures in all dealings;.
• Support SEA changes and direction;.
• Perform other tasks as may be assigned from time to time.
• Country Senior Leadership Team.
• SEA Hub Team.
• Wholesale Partners & Distributors.
• KNOWLEDGE, SKILLS AND ABILITIES.
• Ability to think strategically, define business opportunities and problems, understand complex business challenges and formulate effective solutions designed to improve results.
• Demonstrated experience in developing and completing successful financial and business plans for achieving sales, service, and contribution goals in large Retail organizations.
• Strong leadership and coaching skills, and the ability to capitalize on and apply these skills, resulting in the growth and development of managers and employees in the organization.
• Possesses strong interpersonal skills and is able to achieve desired results in a fast-paced, highly competitive, multi-tasking environment.
• Extremely strong in the areas of merchandising and store operations, preferably industry knowledge within footwear & apparel.
• Ability to conduct and analyze research related to consumers, industries, markets, customers and competitors.
• Possess strong organizational, problem solving, negotiation and resolution skills.
• Experience setting a shared vision and direction and building the excitement and enthusiasm needed to engage a wide variety of stakeholders;.
• Experience building organizations with strong teams and truly committed staff - evidenced by employee retention and engagement.
• Bachelor's degree with ten or more years retail management experience.
• Master's degree is an advantage.
• 10+ years managing Sales team, Sales/Account Management, and 5 years Sales Leadership.
• Minimum 7 years experience successfully leading, managing and developing multi store, multi-channel retail teams, B2B, Digital Sales.
• Advanced English and fluent local language.
• Advanced IT Skills (Outlook, Excel, Powerpoint).
• AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
• AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
• CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -
• BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.
• JOB TITLE: Director, Sales BRAND: LOCATION: Bangkok TEAM: Sales STATE: COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 541988 DATE: Apr 8, 2026

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Business Development, Problem Solving, Quantitative Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English.
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ทักษะ:

Procurement, Compliance

ประเภทงาน:

งานประจำ

• End-to-End Project Leadership: Own P&S implementation of assigned 3rd party in-licensing projects across AMEA, acting as project manager from deal signature through launch and scale-up, ensuring all supply chain readiness criteria are met before commercial go-live.
• Cross-Functional Coordination: Orchestrate execution across commercial, regulatory, 3rd party P&S, quality, procurement, suppliers, and import/export compliance functions, providing early visibility of pipeline deals and facilitating alignment across m ...
• Supply Chain Design & Set-Up: Partner with AMEA 3rd Party Portfolio Lead and Global 3rd Party P&S team to design optimal supply chain configurations for new deals, ensuring compliance with country-specific and product-specific requirements, registration timelines, and AMEA infrastructure constraints.
• Regulatory Navigation: Navigate diverse regulatory landscapes across APAC, MEA, and Africa markets, coordinating with regulatory affairs to ensure supply plans align with registration status, import permits, and local compliance requirements.
• Forecast & Binding Process Management: Establish and manage forecast accuracy and binding commitment processes for the 3rd party portfolio, working with regional planning and commercial teams to balance supply availability with AMEA's extended lead times and seasonal demand patterns.
• Contract & Commercial Gatekeeper: Serve as AMEA P&S gatekeeper for purchase-for-resale agreements, collaborating with procurement and Portfolio Lead to identify and resolve contractual gaps, ensuring terms reflect AMEA realities (payment terms, incoterms, currency hedging, minimum order quantities).
• Supplier Relationship Management: Develop and maintain strategic supplier relationships through formal SRM frameworks and regular business reviews (ROPs).
• Focal point of region for P&S issue escalation and drive solution.
• Accountable for the supply budget supporting sales-+300m$.
• Portfolio with medium to high complexity: 600 no of SKU, supply network complexity +40 suppliers.
• The inventory holding criteria.
• Geographical footprint - AMEA region.
• People: Leadership team members: Head of AMEA Supply Operations.
• Critical experience.
• 10+ years of supply chain experience e.g. in planning, procurement, logistics and order management, HSES; quality, demand Management & customer service.
• An established country/BU network.
• Customer facing experience.
• Ability to develop processes and procedures through facilitation with the team.
• Confidence and capability to constructively challenge.
• Experience of managing a supply chain process.
• Capabilities to run the projects and cross functional initiatives.
• Ability to develop and firm the contract with 3rd party supplier would be a advantage.
• Critical leadership capabilities.
• Strong sense of business ownership.
• Collaboration and stakeholders engagement.
• Change and transformation.
• Strong influence skills.
• Effective communication.
• Adaptability and decision making.

ประเภทงาน:

งานประจำ

• Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
• At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
• Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
• Room Service Manager.
• At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
• Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
• About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
• Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
• Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.
• About Four Seasons.
• Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
• As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
• What You Will Be Responsible For.
• Room Service Manager who share a passion for excellence and who infuse enthusiasm into everything they do. Be able to supervise the consistency, quality and efficiency of food and beverage service and amenities for the hotel s guest rooms & suites. Room Service manager is responsible for maintaining par stocks of inventory for Room Service and Private Bar. Candidates must have a firm knowledge of the local market and effective communication skills in both speaking and writing English and Thai is required. Must hold the legal right to work in Thailand.
• Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that stablished cultural and core standards are met; daily activities and planning for outlet operation.
• Keep up with the latest product trends and create seasonal and new guest room amenity program.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food and drink items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner and overnight dining.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition and cleanliness of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Monitor all amenities so they are delivered on time and are properly maintained. Establish and maintain par stocks of all supplies. Ensure the cleanliness of Room Service and guest hallways by establishing and enforcing clean-up schedules.
• Communicate with all other Department Heads to coordinate efforts in matters of mutual interest. Coordinate and execute functions or special receptions in rooms, suites and boardrooms. Establish an effective and efficient method for setting orders properly.
• Train order takers in proper selling and telephone techniques.
• Ensure all private bars are stocked and controlled properly.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• What You Will Bring.
• We are looking for individuals who have a solid knowledge of Room Service experience. The candidates must have good business acumen, a strong work ethic and people-management and facilitation skills. In addition the candidate must have strong leadership and interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
• Minimum of 3 year s experience working in a managerial capacity, experience in hotel operations, preferably Four Seasons or other luxury environment, experience in adult education or a similar experience.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Contracts, Compliance, Quality Assurance

ประเภทงาน:

งานประจำ

• Manage and supervise daily contact center operations (calls, emails, chat channels).
• Ensure service levels, response times, and KPIs are met.
• Develop and implement operational procedures and workflows.
• Monitor call volumes and workforce planning (Roster) to ensure adequate staffing.
• Order and control small assets (PC/monitors) and amenities for the center.
• Coordinate staff recruitment, onboarding and termination with Allegiance as well as welfare benefits contracts.
• Submit Overtime and monthly bonus file to Allegiance.
• Team Leadership.
• Recruit, train, coach, and develop contact center Team Leaders and agents.
• Conduct Monthly and annual performance reviews and provide constructive feedback.
• Foster a positive, motivated, and customer-focused work environment.
• Coordinate animation (monthly events) with Team Leader and Director.
• Handle escalated customer complaints and complex cases.
• Performance & Quality Management.
• Track and analyze performance metrics (AHT, CSAT, CVR, AVERGA) on daily and monthly basis.
• Prepare operational reports and present performance insights to senior management.
• Animate the Quality committee with Coach, Team Leaders and Quality Manager and define improvement initiatives.
• Identify training needs and organize coaching sessions.
• Compliance & Process Improvement.
• Ensure compliance with company policies and data protection regulations. Assist Director with PCI certification.
• Bachelor s degree in Business Administration, Management, or related field.
• 5+ years experience in customer service/contact center operations.
• Minimum 2-3 years in a leadership or managerial role.
• Strong knowledge of contact center KPIs and workforce management.
• Fluency in Thai (both spoken and written).
• Skills & Competencies.
• Strong leadership and people management skills.
• Excellent communication and conflict-resolution abilities.
• Analytical and problem-solving mindset.
• Experience with CRM and contact center systems.
• Ability to work in a fast-paced, performance-driven environment.
• Customer-centric approach.
• Preferred Qualifications.
• Experience managing multi-channel or omnichannel contact centers.
• Knowledge of quality assurance frameworks.
• Experience with workforce management tools and reporting dashboards.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Sales

ประเภทงาน:

งานประจำ

• Team Performance & Sales TargetsDrive the team to achieve daily quotation targets per salesperson.
• Push and monitor team performance to meet the set monthly conversion rate.
• Ensure the team delivers the expected Gross Written Premium (GWP) and achieves target Net Takes percentages.
• Provide guidance, coaching, and performance feedback to enhance productivity.
• Operational ExecutionActively support the team by preparing quotations and handling sales tasks when necessary.
• Manage communication with insurance companies to request quotations and prepare placing/quotation slips in the system as authorized.
• Ensure accuracy and timeliness in all documentation and processes.
• Partner & Stakeholder ManagementCollaborate closely with partners to address and resolve any issues they encounter.
• Handle and resolve escalated matters efficiently to maintain strong partner relationships.
• Coordinate with internal departments to ensure smooth operations and effective problem-solving.
• Leadership & ReportingTrack team performance against KPIs and provide regular updates to management.
• Identify areas for improvement and propose solutions to enhance efficiency and results.
• Lead by example through strong work ethics, accountability, and hands-on support.
• Bachelor s degree in Business, Insurance, or a related field.
• Minimum 3-5 years of experience in sales operations, insurance brokerage, tele sales, or related roles, with at least 1-2 years in a supervisory position.
• Strong understanding of insurance processes, quotation preparation, and GWP/Net Takes concepts.
• Excellent communication and problem-solving skills, with the ability to handle escalations effectively.
• Proven ability to motivate and drive teams toward achieving ambitious sales and operational targets.