เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Software Development, Problem Solving, Enthusiastic, English

ประเภทงาน:

งานประจำ

• On-call support/ weekends on a rotation basis.
• Provide 2d level of technical support for all application systems and software components.
• Troubleshoot and investigate the root cause of incidents that happen within application systems.
• Work closely with application development teams and platform team to investigate and fix issues.
• Monitor, update and maintain application systems to ensure they are working as operational.
• Understand and be able to study and apply new technology to support business requirements.
• Continuously improve work scope and reduce manual work.
• Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving issues.
• Key member of the incident response team.
• A positive, can-do attitude, that naturally expresses a high degree of empathy to others.
• Require strong technical, analytical, interpersonal and organizational skills.
• Bachelor s Degree in Computer Science or equivalent work experience. We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
• 3 - 5 years of relevant work experience.
• Experience in troubleshooting and investigating IT system/application incidents, structured approach to problem solving.
• Self-motivated and self-learning and able to work in a fast-paced work environment with minimal supervision.
• Good interpersonal communication, high responsibility, enthusiastic to explore new technologies.
• Excellent service mind and good customer service skills.
• Able to work under pressure.
• Good command of spoken and written Thai and English.
• Hand-on Unix/Linux skill and shell programming and Java application log reading and analyzing is a plus.
• Understanding the Financial terminology (especially Loan) is preferred.
• Experience with a broad mix of technologies, including a strong subset of:Familiarity with Linux and Unix operating systems.
• Basic understanding with SQL, API, Database, Networking, AWS, Prometheus, Grafana, Jenkins or RunDeck.

ทักษะ:

Oracle, SQL, UNIX

ประเภทงาน:

งานประจำ

• Provide functional and technical support for Oracle Retail applications, including but not limited to Retail Merchandising System (RMS), Retail Price Management (RPM), Retail Store Inventory Management (SIM), and Allocation.
• Troubleshoot and resolve production incidents and service requests related to Oracle Retail applications, ensuring timely resolution and minimal business disruption.
• Perform root cause analysis to identify recurring issues and implement permanent solutions.
• Collaborate with IT teams and Oracle Support to escalate, follow up, and resolve complex technical issues.
• Conduct regular system performance tuning and monitoring to ensure the stability and availability of Oracle Retail applications.
• Assist in the deployment of application updates, patches, and configuration changes.
• Support testing efforts for patches, updates, and enhancements in non-production environments.
• Maintain detailed documentation on issue resolution processes, configurations, and system changes.
• Participate in on-call rotations to ensure 24/7 application availability.
• RequirementsBachelor s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in application support or a similar role, with a focus on Oracle Retail (RMS, RPM, SIM, or other Oracle Retail suite applications).
• Strong knowledge of Oracle databases, PL/SQL, and performance tuning.
• Experience with Oracle Retail integration points and knowledge of Oracle Retail data models.
• Hands-on experience with Unix/Linux operating systems and shell scripting.
• Familiarity with Oracle WebLogic and middleware technologies.
• Experience with Oracle Retail patching, upgrades, and environment management.
• Solid understanding of IT service management frameworks, such as ITIL.
• Experience with monitoring tools and application performance management (APM) tools.
• Ability to troubleshoot both functional and technical issues, analyze logs, and conduct root cause analysis.
• Strong communication skills to work with business users and cross-functional teams.
• Ability to work independently and as part of a team, with a strong customer service mindset.
• Experience with cloud environments (e.g., Oracle Cloud, AWS) and Oracle Retail cloud solutions.
• Knowledge of Oracle Fusion Middleware, Java, or other relevant Oracle technologies.
• Experience working in a retail environment and familiarity with retail business processes.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

System Testing, Web development, SQL, English

ประเภทงาน:

งานประจำ

• Being the central point of application support for all Digital transformation applications e.g., web, mobile, data analytics, AI, RPA, ML.
• Leading incident recovery and detailing root case analysis.
• Taking ownership of incidents and ensuring they are resolved within SLA.
• Prioritizing the issues, requests, and production enhancements to meet business priorities.
• Analyzing and resolving production issues and data and execute queries to correct data, highly complex business requirements, and requests (bug, support, modification, enchantment, etc.).
• Preparing issue summary document, production performance, and advising for long-term improvements.
• Assisting in new implementations, installations, upgrades, and migrations of systems.
• Assisting in the rollout of existing applications.
• Providing data preparation, update master data, and configuration.
• Attaining good levels of feedback with business users and internal stakeholders.
• Checking the production environment on Azure, memory usage, and response time to ensure production readiness.
• Communicating with stakeholders on a regular basis with status reports.
• Escalating or delegating issues in a timely manner if needed.
• Coordinating tests as needed for support.
• Providing training to users and team.
• Being a central point of contact for production application support on assigned applications.
• Following up with the development team, users, and managers until incidents are closed.
• Job Qualifications.
• Bachelor s degree in information technology, computer science, engineering, IT, or a related field from Prominent universities.
• Minimum of 2 years of hands-on experience in application support and managing production requests for web/mobile development.
• Hands-on experience in database inquiry (SQL), and reporting generation would be an advantage.
• Creative, and up to date in the Technology movement to create business solutions.
• Able to multi-task and prioritize workload supporting multiple projects.
• Creativity, problem solving skills, negotiation and systematic thinking.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

System Testing, Software Testing, Network Administration, English

ประเภทงาน:

งานประจำ

• Supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly.
• Monitoring and maintaining the company computer systems, installing, and configuring hardware and software, and solving technical problems.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company.
• Setting up accounts for new users.
• Repairing and replacing equipment as necessary.
• Testing new technology.
• Job Qualifications.
• Bachelor s degree in information technology, Computer Science, or related field.
• Minimum of 5 years experience in IT support.
• Good knowledge of Active directory management tools.
• Good knowledge of Azure AD.
• Customer Service minded.
• Great communication and interpersonal skills.
• Creativity, problem solving skills, negotiation, systematic thinking.
• Good command in English (Minimum 500 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ประเภทงาน:

งานประจำ

• สนับสนุน วิเคราะห์ และแก้ไขปัญหาเบื้องต้นที่เกี่ยวข้องกับอุปกรณ์ หรือระบบต่างๆ ที่ใช้งานใน Business Unit ที่ได้รับมอบหมาย.
• ประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อแก้ปัญหา.
• ติดตาม hardware vendor ในการซ่อม hardware ต่างๆ ทั้งที่อยู่ใน และนอกการรับประกัน เช่น การขอเคลม hard disk ที่เสียในระยะเวลาประกัน, การส่ง printer เข้าศูนย์ซ่อม เป็นต้น.
• ติดตามให้ระบบ update virus pattern และ system patch ให้ทันสมัย.
• ดำเนินการ back up ข้อมูลในระบบต่างๆ บนเครื่องแม่ข่าย.
• ติดตั้ง OS software และมีความรู้เกี่ยวกับ การติดตั้ง device driver ต่างๆให้กับเครื่อง computer ได้.
• ปริญญาตรีสาขาเทคโนโลยีสารสนเทศ หรือ สาขาที่เกี่ยวข้อง.
• สามารถวิเคราะห์ แก้ปัญหาและให้คำปรึกษาเกี่ยวกับ Hardware / Software / Network ได้.
• มีประสบการณ์ IT Support / Helpdesk / Service desk อย่างน้อย 3-4 ปี.
• มีความเข้าใจเกี่ยวกับนโยบายการรับประกันของอุปกรณ์ต่างๆ รวมทั้งติดตามระยะเวลาในการรับประกันของอุปกรณ์.
• สามารถวิเคราะห์ ตรวจสอบจุดเสียได้อย่างมีประสิทธิภาพ เพื่อหลีกเลี่ยงการส่งซ่อมทั้งๆที่ hardware ไม่มีปัญหา.
• สามารถวิเคราะห์ และประเมินปัญหาที่ไม่สามารถแก้ไขได้ทันที ว่าควรจะส่งต่อ หรือประสานงานกับหน่วยงานใด เพื่อร้องขอความช่วยเหลือในการแก้ปัญหา.
• มีทักษะในการสื่อสาร ประสานงานอย่างมีประสิทธิภาพ และสามารถควบคุมอารมณ์ได้ดี.
• ติดต่อสอบถาม.
• สำนักทรัพยากรบุคคล.
• บริษัท ดิจิทัล แอนด์ เทคโนโลยี เซอร์วิสเซส จำกัด (Digital and Technology Services).

ทักษะ:

Network Infrastructure, Project Management, VMware, English

ประเภทงาน:

งานประจำ

• Design/Implement Cyber Security project for Private Cloud and Global Cloud (CloudX, AWS and MS Azure).
• Solution integration and migration.
• Control suppliers in the assigned project.
• Do project quality control.
• Do project risk assessment and management.
• Do project UAT with customer.
• Create final project document.
• Do customer project training (OJT).
• At least 4 years of Cyber Security experience.
• Bachelor s degree in Computer Engineering, Information Technology, Computer Science or related fields.
• Experience in installation and operation Security product e.g. Firewall, IPS, SIEM, NAC, Anti-Virus, Endpoint.
• Knowledge on network security and cloud technology.
• Knowledge of monitoring tools (What s up gold, Zabbix, Nagios).
• Has valid Security product Certification e.g. Foritnet NSE3-7, PaloAlto PCNSA, PCNSE, Cisco CCNA, CCNP Security.
• Experienced in ITIL framework.
• Senior Engineer/Engineering Specialist (Network and Security).
• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
• Managing and troubleshooting SD-WAN solutions, Wireless Lan and Cybersec solution.
• Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.
• Monitor performance and ensure system availability and reliability.
• Monitor system resource utilization, trending, and capacity planning.
• Provide Level-2/3 support and troubleshooting to resolve issues.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
• Select and implement security tools, policies, and procedures in conjunction with the company s security team.
• Work with vendors and other IT personnel for problem resolution.
• Bachelor s degree in computer engineering, computer science, IT, or related fields.
• At least 3-5 years of experience in network & security areas.
• Knowledge and Experience with network design, implementation, service support, and troubleshooting.
• Knowledge and Experience with SD-WAN, Network Security and CyberSec solutions.
• Knowledge and Experience in LAN/Datacenter networking, TCP/IP, DNS, DHCP, SSL, HTTP, Proxy, Web Application Firewall.
• CCNA, CCNP, CompTIA Network+, Fortigate, PaloAlto product certificate is advantage.
• Good communication, analytical thinking, and effective communication skills with interpersonal and problem-solving skill.
• Able to work outside working hours.
• Good command of read, listen, written and speaking English.
• On-call support during non-office hours.
• Engineering Specialist (Project Engineer).
• Manage CCII (Cloud, Cyber Security, IOT, ICT) project for single and multi-tower solution for Property, Retail, Conglomerate, and international customer segments.
• Be a committee of AIS bid management for validating large projects at TCV > 10MB.
• Manage project stakeholders to meet expectation and requirement.
• Communicate project progress to stakeholders.
• Plan and manage project issue and risk with proper actions.
• Plan and manage project to meet project objective, within timeline, project budget, scope and give customer satisfied.
• Manage project resource both internal delivery and external suppliers.
• Bachelor's degree or higher in computer science, business, or a related field.
• 8-15 years of project management and related experience.
• Strong in communication and stakeholder management.
• Project Management Professional certification preferred.
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Experience seeing projects through the full life cycle.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful.
• Proven ability to complete projects according to outlined scope, budget, and timeline.
• Senior Engineer (System Infrastructure)
• Implement Server, Storage, Virtualization, Backup system for Enterprise customer.
• Hypervisor and Operating system configuration and customization.
• Network and firewall integration for Cloud infrastructure.
• Hand-over completed solution to related team.
• At least 3 years experience on Server, Storage, VMware and Veeam delivery.
• Strong knowledge of Cloud environment and Operating system. (Windows and Linux).
• Basic skill of Database and Middleware installation.
• Strong organizational skills and ability to take on multiple assignments.
• Experienced firewall and cloud network implementation.
• Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
• Good command of English.
• VMware VCP or Linux certificate knowledge is an advantage.

ทักษะ:

Product Owner, Docker, Java, English

ประเภทงาน:

งานประจำ

• Tackle applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period, and be able to apply workaround solutions by modifying current source code.
• Performs root cause analysis (RCA) by doing deep code analysis to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with proactive/reactive action.
• Perform BAU system set up, bug fixing & small CRs with IT implementation methodology (build, test, deploy) aligned to company security and business objectives and strategy.
• Manage regular system patch upgrade with product owner & business stakeholders.
• Manage monitoring tools by creating scripts, robot or AI, and ensure no business disruption.
• Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
• Be familiar with REST API (Synchronous Process), Message Producer/Consumer Process (Async Process) and Batch process.
• Be familiar withe of Opensource Monitoring Tools such as ELK stack, Grafana.
• Be familiar with Container Technology such as Docker, K8S.
• Be familiar with Cloud Technology such AWS, Azure and Tencent cloud.
• Bachelor's in Computer Science or related field.
• 1-3 years in SRE or Support Engineer.
• Strong in programming (Java, Go),basic SQL, Linux/Unix Scripting, Cloud platforms (AWS, Azure, Tencent Cloud).
• Hands-on experience with Docker, Kubernetes( K8S), including deploying, scaling, and troubleshooting.
• Skilled in diagnosing and resolving issues quickly, with experience in root cause analysis and incident response.
• Knowledge of SLAs, SLOs, and automation to improve system reliability and reduce manual intervention.
• Good English proficiency.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

SAP, Oracle, ERP

ประเภทงาน:

งานประจำ

• Understand business end-to-end processes such as P2P (Procure to Pay), O2C (Order to Cash), and business best practices in FSI (Financial Service Institution) such as Bank, Insurance, Digital Asset or AMC (Asset Management Company), and Retail.
• Understand the process of helpdesk support and enterprise software solutions such as SAP, Oracle, or Microsoft with the ability of analytical skills.
• Serve as a first-tier support with knowledge of applications and business processes by understanding issues and then.
• 1) search for the solution from a knowledge base or issue summary for repeated issues or.
• 2) reproduce and identify certain new errors and symptoms which have never been found before.
• 3) Escalate the pending issues to the upper level of support to find the root cause, workaround, and long-term solution for each case.
• 4) Follow up on all pending cases from the Oracle global support forum and local partner support team.
• Supporting the functional document preparation such as Functional Specification Document or application design and testing efforts for long-term expansion such as if it requires any customization of report/form/interfacing in the future then this role has a responsibility to prepare for specification document.
• Supporting a testing effort for the current configuration in case Oracle regular upgrades occur.
• Supporting a testing effort for new functionalities that the client would like to enable.
• Cooperate with the technical team in estimating efforts, developing plans/schedules, and performing tasks according to the plan.
• Bachelor s Degree or higher in Business Administration/Accountancy/Computer Science/Engineering/Information Technology or related fields.
• At least 1 year experience in Oracle Fusion Cloud Implementation or Support.
• At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
• Working experiences in areas of Accounting, Finance, Inventory Management, Procurement, Order Management and Thailand Tax Localization.
• Skill/Knowledge: Application configuration, Application reporting tool development from.
• Oracle Fusion Cloud Service or Oracle E-Business Suite (EBS) or Oracle Netsuite.
• An understanding of software implementation life cycle with best practices.
• A desire to constantly learn and upskill your abilities.
• The ability to absorb new technical information and apply it effectively such as SQL statements.
• Able to deal with and handle difficult situations and work under time constraints.
• Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
• Positive attitude and empathy for others.
• Bonus Point: Experience in the Oracle Fusion Cloud.

ทักษะ:

Software Development, Oracle, SQL, English

ประเภทงาน:

งานประจำ

• Manage IT Solution of BigC Loyalty and Promotion Management.
• Support production issues in daily basis and after business hour.
• Communicate with key users to provide application support and explain resolutions.
• Analyze the issues reported by users and provide solutions.
• Lead and handle project > 50 man days or project related to many Business Units on his/ her own started from user requirement, design, development and UAT.
• Communicate with customer on responsible project.
• Develop and manage detailed work plan on assigned project.
• Manage incident report, analyst incidents,and incident problems.
• Provide recommend and lead improvement on responsible modules or system.
• Recommend enhancement/change on daily operations and processes.
• Manage issues on assigned module/system.
• Provide guidance to team member on issue resolution and query.
• Understand high level impacts with other functional area.
• We looking for.
• Bachelor s degree or higher in Computer Engineering, Computer Science, Information Technology, or related fields.
• At least 3 years experience in software development.
• Database skill including oracle, MS SQL Server, postgresql etc.
• Integration skill via API, postman etc.
• Good command of English both speaking and writing.
• Location: BTS Ekkamai
• Working Day: Mon-Fri.

ประเภทงาน:

งานประจำ

• Manage software developer team to deliver customer project Collaborate within and among the customer and developer team and also overseeing the outsource.
• Keep monitoring the work progress and escalate any issues to the team when it's needed.
• Providing reports and activity updates to management.
• Ensure the team is working according to customer requirement and control project plan and timeline.
• Analysis of user requirements, design and develop software applications are to provide the best solution according to business needs- Provide and run software testing (e.g. Unit test, System integration test / UAT,Performance and Security test.
• Involve in quality assurance of procedures to support and manage project to develop on plan and quality.
• Control and monitor project progress to deliver the project within budgetand timeplan.
• Coordinate well with other teams such as Infra&Network team when troubleshooting the issues.
• Coordinate AIS Security Audit and Compliance team.
• Comply with the development process up to the standard guideline.
• Participate in the area of security and audit where it's required.
• Working closely with security, risk, compliance, audit team to ensure the gaps can be closed according to the request in the agreed schedule..
• Bachelor or Master s degree in Management Information System, Information Technology, Computer Science, Business Computer or other related field.
• At least 5 years experience in skill SQL Server, PL/SQL, and MySQL.
• Programming language /Technology: HTML, XML, Java, JavaScript, PHP, C#, Vb.net, VB classic, Perl script, ASP and SQL command.
• Familiar with Microsoft SQL Server. MySQL.
• Proficient in Database design and deep understanding of RDBMS/no-SQL.
• Perform analysis, design, coding, testing, deploying, and maintaining for assigned projects.
• Document system process flows and other documents required for application development.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance, Excel, English, Mandarin

ประเภทงาน:

งานประจำ

• Supporting Product & Tech team to accept and manage incoming tickets on any reports due to Product system issues.
• Support on system configuration.
• Working closely with the internal Product Manager and Quality Assurance team to resolve any stakeholder's inquiry.
• Able to deliver under pressure within agreed timeline.
• Able to identify task priorities and assignments to complete any given tasks.
• High School or Diploma in Computer Science (preferred) or System Information.
• At least 1 year experience in API usage and function with internal or external Customer Service experience.
• Knowledge of E-Commerce, Insurance Industry or Fintech.
• Skilled in Microsoft Excel, Technical Understanding and High-level attention to detail-oriented.
• Proficient in using product management tools such as Confluence, Jira, JIRA Service Desk, etc.
• Good communication in English is a must, Mandarin is a plus.
• Thai Nationality.
• About FUSE.
• Fuse is a breakthrough company in the insurance industry. We provide one app for various insurance product types from numerous well-known and trusted insurance companies. We have expanded our business not only in Indonesia but also China and Vietnam, and are planning on an even bigger expansion to grab markets from other Southeast Asia countries.
• Our vision is to deploy the latest cutting-edge technology that enables everyone to buy, claim, or sell all kinds of insurances easily and instantly.
• Our mission is to be an insurance technology/platform partner that allows all online/offline channel partners to sell multiple insurance products from multiple insurance companies online in real-time.
• Fuse is committed not only to make insurance easily available for everyone but also to spread awareness about the importance of having financial plans and protection through insurance.
• More about FUSE.
• FUSE Group LinkedIn.
• Instagram @lifeatfuse.

ทักษะ:

Oracle, Automation, Compliance, English

ประเภทงาน:

งานประจำ

• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• Readiness.
• You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
• Product/Process Improvement.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• 3+ years technical support, technical consulting experience, or information technology experience.
• Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
• Able to take roles of On-call, Standby, 24*7 in the future. (Maybe).
• Proficiency of English communication..
• Cloud Business Operation Engineer / Specialist.
• Collaborates with appropriate stakeholders to determine user requirements for a scenario.
• Drives identification of dependencies and the development of design documents for a product, application, service, or platform.
• Ensure robust, scalable, and secure cloud infrastructure tailored to partner/customer needs, allowing businesses to handle growth, and changing demands efficiently.
• Determine workload criticality, impact of disruptions, or performance degradation.
• Establish business-approved cost and performance commitments.
• Monitor and operate cloud workloads.
• Maintain asset and workload inventory.
• Monitor performance of workloads.
• Maintain operational compliance.
• Protect workloads and associated assets.
• Recover assets if there is performance degradation or business interruption.
• Mature functionality of core platforms.
• Continuously improve workload performance.
• Improve budgetary and design requirements of workloads to fit commitments to the business..
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field.
• 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting, OR equivalent experience.
• Strong background and in-depth knowledge of cloud technologies. And strong project management skills.
• Proficiency of English communication.

ทักษะ:

PowerShell, Python, English

ประเภทงาน:

งานประจำ

• Design, operate and maintain IT system and Infrastructure on both private cloud and public cloud in accordance with FWD standards and policies.
• Work with project owner and stakeholders to support an application hosted at on-premise data centers and public cloud providers.
• Consult with project owner and stakeholders on deployment design, implementation, monitoring and optimization within cloud platforms.
• Take a hands-on role in automating infrastructure migration to cloud environments.
• Develop scripts to automate standard activities (ie. PowerShell, Python).
• Develop, document, make recommendations, and communicate plans for investing in IT cloud infrastructure, including analysis of cost reduction opportunities.
• Anticipate, mitigate, identify, respond to, and resolve problems affecting cloud systems performance, efficiency, and availability.
• Complete all vulnerability fixing are on time and align with group policy.
• Bachelor s Degree in Computer Science or IT related fields.
• Prefer Certified Microsoft, Azure, AWS or equivalent IT industry certificate.
• Minimum 3-5 years of experience in IT Infrastructure and Cloud Infrastructure.
• Excellence communication both Thai and English.

ทักษะ:

Purchasing, Research, Work Well Under Pressure

ประเภทงาน:

งานประจำ

• Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner.
• Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues.
• Knowledge in MS O365, installation and troubleshooting.
• Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting.
• Ticketing system management experience, managing tickets under SLA.
• 1st and 2nd tier level support.
• IT Asset Inventory Management.
• IT Purchasing Management experience.
• Keen in learning new technologies.
• Managing technical documentation / Instruction guide.
• Performs other related duties as assigned.
• Bachelor s degree in computer science, information technology, or related field.
• Internship period: Minimum to commit 4 months or more.
• Full Time Working Arrangement Internship.
• Ability to identify, research, and resolve technical problems.
• Flexible with change, work well under pressure and in a fast-paced environment.
• Basic knowledge of windows OS and mac OS.
• Self-motivated; work well independently and with a team.
• Strong communication (verbal & written) & customer-service skills.
• Strong work ethic and attention to detail.

ทักษะ:

Compliance, Excel, SQL

ประเภทงาน:

งานประจำ

• Assist in the development, testing, and deployment of various modules within the HRIS (People System) to meet evolving business needs.
• Collaborate with HR stakeholders to gather requirements and translate them into system functionalities.
• Coordinate with IT and third-party vendors to ensure seamless integration and implementation of new features.
• Design and deliver training sessions for HR team members on the features, functionality, and best practices of the HRIS.
• Provide ongoing support and troubleshooting assistance to user to resolve system-related issues and enhance user experience.
• Create and maintain user guides and documentation to support HR staff in effectively using the HRIS.
• Ensure the accuracy, integrity, and completeness of data within the HRIS master files and related support tools.
• Perform other duties and assignments as required by management.
• 2-3 years of experience working with HRIS systems, preferably with experience in People System.
• Familiarity with HR best practices and compliance regulations.
• Advance Microsoft Excel, SQL server, Visio.
• Logical thinking.
• Communication skill.
• Problem solving.
• Stakeholder management.
• Collaboration.
• Digital literacy.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Labor law, Compliance, Human Resource Management, English

ประเภทงาน:

งานประจำ

• Drive our hiring process by preparing all documents, creating and input employee data on the HRIS system and supporting the Talent Acquisition team after finishing the recruitment process.
• Deliver the day to day HR activities including onboarding, contracting and other documentation involved in setting up new staff.
• Oversee and coordinate with the HR Team about the Visa and Work Permit process by supporting, preparing and sending all documents to the Admin team for processing to re ...
• Oversee, manage, implement, initiate and present the welfare policies e.g. Health and Life Insurance, Provident Fund or other new policies impact the organization.
• Ensuring all employee records are up to date, maintained accurately and in a timely manner, and confidentiality is protected where required.
• Keep up to date with labor law and welfare benefit policy from the government and the Labor Ministry, Modern award structures, interpret changes and implications for the organization.
• Maintain, update and improve Workplace Health and Safety (WHS) policies and practices to ensure compliance with relevant legislation and regulations and manage compensation claims.
• Assist in implementing the Development Action Plan (Training Plan, Employee Engagement Plan, Welfare and Benefit Plan and Employee Relation or Activities Plan) as well as helping to develop and implement our staff s moving forward.
• Development of new policies and procedures as well as reviewing and maintaining existing policies and procedures on a schedule and as needed basis.
• Support the development and scheduling of a learning and development program to build employee capabilities in specific competencies.
• Preparation, analysis and reporting of People and Culture metrics.
• Support culture and workplace activities, such as internal communications, staff engagement surveys, and our All-Staff retreats and cultural initiatives.
• Support key strategic initiatives including a new Diversity and Inclusion plan.
• Fluent in written and spoken English.
• Experience working in a multinational environment.
• Tertiary qualifications and/or Certificate IV in Human Resource Management or a related field (or equivalent demonstrated experience).
• At least 1 year of experience in supporting people and culture work, including recruitment, onboarding, compensation & welfare benefits, employee relations, company policies about people, cultural and engagement activities, legal compliance, OH&S, People development and beyond.
• You are a true people generalist and jack-of-all trades. You re a quick learner and go where you need to go to get the job done.
• You have excellent communication skills, whether that be verbal or written, and know how to change your style of communication depending on your audience.
• You have the ability to create useful resources that help people in their day-to-day work, from a how-to guide for interviews to spreadsheets to track performance reviews.
• You have an understanding of people and how to create environments where they can be their best.
• You have excellent organization, project and time management skills.
• Ability to work autonomously and as a supportive team player - you can take a task and run with it but also look to contribute to the team (and celebrate the achievements!).
• To be successful in your application you must also possess the following traits:
• Willing to work in a fast-paced environment and meet deadlines; comfortable working to targets (KPIs and OKRs).
• Focused, with an attention to detail that enables you to complete tasks independently and to the highest standards.
• Proactive and able to generate new ideas to improve processes and enhance results.
• Willing to work hard to achieve exceptional results.
• 10 (15) days annual paid vacation.
• Flexible working hours.
• Hybrid working policy.
• Health & Life insurance.
• Free Lunch every Tuesday & Thursday.
• Provident Fund.
• Learning Support.
• An office in the heart of Bangkok, connected with MRT Queen Sirikit station, with easy access to the highway.
• International work environment with over 20 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.

ทักษะ:

Product Owner, Docker, Java, English

ประเภทงาน:

งานประจำ

• Lead and manage staff resource, deliver works to the teams, and manage teams' schedule.
• Leads and manage applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period.
• Performs root cause analysis (RCA) to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with ...
• Perform BAU system set up, bug fixing & small CRs with IT implementation methodology (build, test, deploy) aligned to company security and business objectives and strategy.
• Lead and manage system monitoring process to ensure data quality and integrity in production is always accurate and available for key stakeholders and business processes that depend on it.
• Lead and manage regular IT audit checks on recorded calls, incidents and provides feedback to team members to ensure procedures are followed and quality is improved.
• Lead and manage regular system patch upgrade with product owner & business stakeholders.
• Lead and manage IT service & support operating model and procedure in responsible area to ensure team is able to support BAU & business stakeholders smoothly especially month end & yearend financial closing activities.
• Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
• Be familiar with REST API (Syncronous Process), Message Producer/Consumer Process (Async Process) and Batch process.
• Be familiar withe of Opensource Monitoring Tools such as ELK stack, Grafarna.
• Be familiar with Container Technology such as Docker, K8S.
• Be familiar with Cloud Technology such AWS, Azure and Tencent cloud.
• Bachelor s in Computer Science or related field.
• 6+ years in SRE or Support Engneer, with leadership experience.
• Familiar in programming (Java, Go),basic SQL, Linux/Unix scripting, Cloud platforms (AWS, Azure, Tencent Cloud).
• Experienced in ITIL (Ticket Management, Problem Manasgerment).
• Familiar with container technology such as Docker, Kubernetes (K8S).
• Skilled in monitoring tools (ELK stack, Grafana) and incident response, with experience in high-availability design.
• Excellent communication and team mentorship, with experience leading cross-functional projects.
• Good English proficiency.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Oracle, SQL, Problem Solving

ประเภทงาน:

งานประจำ

• Understand what stakeholders need, business analyze and design following requirement and transform to technical solution, and pass these requirements to the developers.
• Communicate with Technical team to generate work pipeline, process timeline following targets.
• Coordinate with both stakeholders and the development team whenever a new feature or update is added to a project. This facilitates the collection of client feedback and the resolution of issues encountered by the development team when implementing new ...
• The business analyst role is to understand and explain the new feature updates to business and take feedback for further development. Based on business feedback, BA instructs the development team to make amendments or continue as is.
• At times, the business requests an additional feature be added to a project, and the BA must determine whether or not it is feasible, and then assign resources if necessary to implement it.
• Collaborate with QAs once the product is prepared, to test it among the users to know it s working capacity and quality by conducting UAT (user acceptance test) to determine whether or not the prototype meets the requirements of the project under consideration.
• Monitor and control application development.
• Support project and document report on Functional specification, High Level Design specification and User Manual.
• Bachelor's Degree in Computer Science, Computer Engineer, IT or related fields.
• Minimum of 3-year experience as Business Analyst or System Analyst.
• Familiar with Web Application Design and Native Mobile Application should be advantage.
• Good Knowledge in IT Business including DBMS, Oracle or SQL Server.
• Self-Motivated, Strong analytical & problem solving skills, conceptual thinking.
• Communication skills, be able to explain difficult concepts to non-technical users.
• Presentation skills.
• Project Management.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

System Testing, SQL, Linux, Shell Script, English

ประเภทงาน:

งานประจำ

• Develop and manage the System within the distribution centre (for Warehouse application.).
• Manage to maximize of efficiency of all distribution centre.
• Manage problem solving queries on end-to-end distribution system.
• Provide technical support and functional specification work on Retail/Supply Chain platform.
• Analyse incident in operation and provide quick turn-over to users.
• Debug issues and design permanent fixes via system configuration changes or system enhancement.
• Perform gap analysis, requirement gathering and user training on Warehouse Management System application.
• Provide hands on support coverage post induction and understanding of the system.
• Perform documentation, unit testing, system testing and deployment of software components to improvise warehouse management system when required.
• Demonstrate to users and provide training regarding new changes on warehouse management system application product features.
• Create and track a plan to deliver the programme goals, including the technical implementation plan Understand trade-offs and resulting impacts; make impacts visible to Product, Infrastructure or Engineering for the right decision to be made.
• Understand technology concepts, grasp new ones quickly and appreciate their implications on delivery.
• Effectively manage major incidents, ensuring stakeholders are updated with the right information to drive the correct decisions.
• Build positive relationships with suppliers & external stakeholders to deliver software or professional services.
• Coach peers and other roles, teaching where required, on methodologies and programme management tools.
• Bachelor s or master s degree in IT software or any other related field.
• 2-4 years of experience in SA.
• Experience in Distribution Centre and Logistic Operations and warehouse management system is a plus.
• English communication and presentation skills are mandatory.
• Good analytical and problem-solving skill.
• Collaborative very effectively and share system knowledge with others.
• Programming languages and logics, especially on SQL programming and shell script.
• Knowledge in Linux OS / Linux commands is a plus.
• Already possess car and able to travel to upcountry occasionally.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

SQL, Oracle, Microsoft Access, Linux, English

ประเภทงาน:

งานประจำ

• Assist to develop audit programs and testing procedures relevant to risk and audit engagement objectives. Select and use a variety of manual and automated tools and techniques to obtain data and other information on business process.
• Execute audit work with good understanding of business processes in assigned scope as well as develop and ensure that working papers are a true reflection of all activities performed during the audit engagement.
• Apply the internal audit methodology and carries out the audit procedures as well as ...
• Select and apply the appropriate tools and techniques to data gathering, analysis and interpretation, and presenting the audit observations with reliable, relevant and sufficient evidence and evaluates critically in order to obtain preliminary agreed management actions with audit's clients.
• Able to perform analytical calculation or methods to support Internal Audit function and other business units for identifying exception from controls, fraud trendency or analytic modeling.
• Assist in the preparation of a concise and informative audit report to effectively communicate the findings and recommendations to the team lead.
• Perform other related duties as assigned.
• Minimum 5 years of working experiences in IT and Application Control Audit or Security control in IT auditing, or other related experiences (e.g. Information Security, IT Service Management).
• Have basic knowledge and ability to apply related with IT Standard and good practice e.g. COBIT, ITIL, ISO27001 series to audit work IT infrastructure, Information security, IT application e.g. Microsoft SQL, Oracle, Microsoft Access Operating system e.g. Microsoft Windows, Linux (would be preferable) and Cloud Platform Security.
• Curiosity and exercises professional skepticism.
• Ability to work independently.
• Strong interpersonal and communication skill on both Thai and English - Knowledge Based in Data Analytics or Artificial intelligence (if any).
• SAP ECC6.0 and SAP S4/HANA experience a plus.