เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Service-Minded, English

ประเภทงาน:

งานประจำ

• ดูแลประสบการณ์ของคนไข้ตั้งแต่เข้ารับบริการที่คลินิก.
• ประสานงานกับ Reception และทีมพยาบาล.
• ติดตามลูกค้าผ่านระบบไลน์ของทีมแล็บ ให้ข้อมูลเกี่ยวกับการรักษาและตัวอ่อน.
• แนะนำแพ็คเกจการรักษาและให้ข้อมูลเพิ่มเติมเกี่ยวกับการรักษา.
• ดูแลและให้กำลังใจลูกค้าในกรณีผลการตรวจไม่เป็นไปตามคาด.
• ดูแลลูกค้า VIP และให้การสนับสนุนด้านจิตใจ.
• ประสานงานกับลูกค้าต่างชาติและเอเจนซี่เพื่อให้เกิดความเข้าใจตรงกัน.
• ประเมินความพึงพอใจหลังรับบริการและนำผลไปปรับปรุงการบริการ.
• เพศหญิง อายุ 24-35 ปี.
• ปริญญาตรีหากจบสาขาบริหารธุรกิจ การตลาด นิเทศศาสตร์ การจัดการ หรือสาขาที่เกี่ยวข้อง จะพิจารณาเป็นพิเศษ.
• มีประสบการณ์เกี่ยวกับงานลูกค้าสัมพันธ์ทางด้านคลินิก โรงพยาบาล.
• สื่อสารภาษาอังกฤษได้ดี มีคะแนน TOEIC ขั้นต่ำ 500 คะแนน.
• บุคคลิกหน้าตาดี มีใจรักงานบริการ มีมนุษย์พันธุ์ที่ดี.
• แก้ไขเฉพาะหน้าได้ดี มีทักษะในเข้าหาลูกค้า.
• หากมีประสบการณ์ด้าน CRM, Customer Service หรือธุรกิจสุขภาพ จะพิจารณาเป็นพิเศษ.
• ใช้เครื่องมือบน Line@/ Facebook/ Instagram ได้.
• สามารถใช้โปรแกรมคอมพื้นฐานได้ เช่น WMD,Google Calender, MS Office.
• สามารถทำงานเป็นทีมได้มีความเข้าใจลูกค้าในเชิงของความรู้สึกและอารมณ์มีทักษะในการสื่อสารและการเจรจาต่อรองยอดเยี่ยม.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับบริษัทที่มีชื่อเสียงในด้านการแพทย์เฉพาะทาง พร้อมโอกาสในการพัฒนาทักษะและเติบโตในสายอาชีพ พร้อมสวัสดิการที่ดีและสภาพแวดล้อมการทำงานที่เป็นมิตร.
• ค่าตอบแทนพิเศษ.
• ประกันชีวิต.
• ประกันสุขภาพ.
• เงินโบนัสตามผลงาน.
• ประกันสังคม.
• กองทุนสำรองเลี้ยงชีพ.
• Incentive รายเดือน.
• ปรับเงินเดือนประจำปี.
• โบนัสประจำปี.
• OT.
• ฝึกอบรม.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Quality Assurance, Microsoft Office, Assurance, Biology, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Develop and maintain strong relationships with key customers, including farmers, agricultural cooperatives, distributors, and retailers and surrounding areas.
• Conduct product demonstrations and technical presentations to educate customers on vegetable seed varieties, agronomic benefits, and crop management practices.
• Analyze customer needs and recommend appropriate seed solutions tailored to local growing conditions, market demands, and profitability objectives.
• Prepare and deliver sales proposals, quotations, and technical documentation with precision and attention to detail.
• Provide post-sale technical support, including troubleshooting crop performance issues and offering agronomic recommendations.
• Maintain accurate records of customer interactions, sales activities, and market feedback using CRM systems and sales tools.
• Monitor market trends, competitor activities, and customer preferences to identify new sales opportunities and inform product positioning.
• Collaborate with internal teams including product management, quality assurance, and logistics to ensure customer satisfaction and timely order fulfillment.
• Organize and participate in agricultural events, trade shows, and farmer meetings to promote brand awareness and generate leads.
• Achieve and exceed assigned sales targets while maintaining profitability and customer retention metrics.
• Bachelor's degree in Agriculture, Horticulture, Plant Science, Biology, or a related field; or equivalent professional sales experience in the agricultural sector.
• Minimum 3-5 years of sales experience, preferably in technical sales, agricultural products, or seed industry.
• Strong knowledge of vegetable seed varieties, crop science, and agronomic practices.
• Demonstrated understanding of seed quality standards, germination rates, and regulatory compliance requirements in agriculture.
• Excellent communication and presentation skills with the ability to explain complex technical concepts to diverse audiences.
• Proficiency with CRM software, Microsoft Office Suite, and sales management tools.
• Strong analytical and problem-solving abilities with a detail-oriented approach to customer needs assessment.
• Proven ability to build and maintain long-term customer relationships and manage multiple accounts simultaneously.
• Self-motivated, organized, and results-driven with a customer-focused mindset.
• Knowledge of local agricultural practices, climate conditions, and market dynamics in Thailand is highly desirable.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Industrial Engineering, Negotiation, Power point, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Drive LCS product sales across the assigned customer base, identifying high-potential projects and understanding customer expectations to maximize business opportunities.
• Provide technical and commercial expertise throughout the tender and sales cycle advising customers on equipment optimization and actively demonstrating LCS solutions.
• Develop and execute regionally coordinated LCS sales strategies and action plans in line with Krones' global sales strategy.
• Build and grow the customer base maintaining strong relationships with existing accounts and proactively acquiring new customers through regular visits and engagement.
• Own the sales pipeline end-to-end: forecast order intake, track opportunities, and initiate actions to achieve agreed sales targets.
• Maintain accurate, up-to-date records in the CRM system (appointments, opportunities, potentials, client information).
• Monitor market trends, competitor activity, and lost-business reasons to continuously refine sales approach.
• Consolidate and report sales figures, acting as the local point of contact for Krones AG on ad hoc queries and market/customer feedback.
• Perform other duties as assigned by management.
• Your Profile You contribute.
• Bachelor's degree in Mechanical/Industrial Engineering, Business Administration, or a related field.
• More than 5 years in B2B technical sales, ideally within packaging, filling, or capital equipment machinery; experience selling service/spare parts (Life Cycle Service) is a strong plus.
• Solid understanding of production/packaging line equipment and ability to translate technical specs into customer value.
• Proven consultative/solution selling, pipeline forecasting, negotiation, and key account management.
• Proficiency with CRM systems; strong reporting and Excel/PowerPoint skills.
• Fluent English (written and spoken).
• Frequent regional travel required; strategic mindset with a hands-on, customer-facing approach; exposure to a multicultural-company culture is an advantage.
• Your application Interested? Apply online now!.
• Have we sparked your interest? Then send us your application! You can expect exciting challenges that provide real impetus, in a team that motivates and supports you at the same time - and framework conditions that are not only attractive but also adapt to your life.
• To get us talking quickly, simply send us your application via our online form - it takes less than 5 minutes!.

ทักษะ:

Social media, Customer Relationship Management (CRM), Japanese

ประเภทงาน:

งานประจำ

• Proven experience in delivering online sales across multiple customer contact channels, including phone, email, web/live chat, and social media.
• Essential experience in omni-channel sales strategies.
• Preferred experience with HubSpot or similar CRM platforms. Identifying best practice, processes and systems and drive continuous improvement environment.
• Employing a sound dispute resolution process to address customer complaints.
• Results-driven professional.
• Ensure sales targets, and KPI's are continually reviewed, and expectations are met.
• Develop strategies to meet or exceed sales targets.
• Develop strategies to increase sales and meet or exceed sales targets. - Monitor and evaluate call center performance, ensuring high quality customer service and adherence to company policies and procedures.
• Fluency in Japanese (minimum JLPT N2; N1 preferred), with the ability to communicate effectively in a professional/business setting.
• Excellent communication, engagement and development of people skills.
• Strong experience in online sales, with demonstrated success in meeting or exceeding sales targets in a dynamic environment. Experience with CRM and engagement platforms (HubSpot experience preferred) for seamless customer journey management.
• Supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness.
• Implementing the strategic direction and change.
• Building and maintaining effective internal and external stakeholder relationships.
• Monitor and evaluate contact center performance, ensuring high quality customer service and adherence to company policies and procedures.
• Where Memories Start with You.
• Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
• We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Cloud Computing, VPS, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Partner with Sales: deliver ongoing product training, deal support, and expert guidance; join key sales cycles to accelerate closure.
• Spend significant time with customers to build relationships, understand needs, and drive adoption and upsell.
• Maintain deep product expertise and competitive intelligence; act as the regional "go-to" for teams and customers.
• Capture and synthesize market feedback, customer insights, and competitive signals; channel outcomes to HQ to inform roadmap and marketing.
• Collaborate closely with HQ teams and Marketing to align on strategy and ensure seamless execution of initiatives.
• Track performance (pipeline velocity, win rates, adoption) and adjust plans to maximize impact.
• What makes you a strong fit.
• 5+ years in B2B product sales, solutions consulting, or product GTM roles, ideally across regional markets.
• Strong grasp of the email ecosystem deliverability, sender reputation, compliance, and performance metrics with experience in competitive analysis and joint value propositions.
• Proven record of meeting/exceeding product sales targets in enterprise and commercial segments.
• Strong customer engagement skills comfortable leading discovery, demos, and value-based negotiations alongside Sales.
• Experience gathering market/customer insights and translating them into actionable plans; effective collaboration with HQ product/marketing stakeholders.
• Excellent communication and executive presence; strong cross-functional skills partnering with VPs/Sales Directors; fluent in English (additional regional languages a plus).
• Data-driven mindset; familiarity with CRM/BI tools to analyze pipeline and adoption; willingness to travel within the region.
• Why you'll love it here.
• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you'll have the opportunity to share in our company's success through stock options.
• Work-life balance and Well-being - We offer time off when you need it, special leave days for life's big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
• While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.
• Diversity drives connection.
• Infobip is built on diverse backgrounds, perspectives, and talents. We're proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
• No matter your race, gender, age, background, or identity if you have the passion and skills to thrive, there's a place for you here.
• All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
• Read more about our hiring process.
• LI-KA1.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Act as the primary liaison between internal teams (AHQ, DTC, Marketing) to integrate CRM initiatives into all marketing campaigns and activations.
• Lead and manage the execution of all CRM campaigns and activations to achieve business and CRM objectives / targets, including overseeing creative artwork development, crafting and updating email and social media content, managing Commerce site updates, and organizing OneASICS recruitment booths at events.
• Identify consumer segments and ensure effective targeting of segment audience; manag ...
• Serve as the main point of contact for internal stakeholders and external CRM vendors to resolve any CRM system and technical issues.
• Maintain and improve data management processes and accuracy, upholding data governance standards and ensuring data is captured accurately and consistently across various touchpoints and channels.
• Analyze data from multiple sources to identify trends and deliver actionable insights that inform future CRM marketing strategies.
• Generate regular campaign performance reports and monthly CRM reports to ensure targets are met.
• Manage and address daily customer inquiries related to the OneASICS loyalty program, ensuring a high standard of customer service and satisfaction.
• Develop email marketing concepts and content, and execute them across ASICS brands for Thailand market, owning the email marketing calendar and ensuring content is planned according to best practice and business needs.
• About you.
• Diploma/Degree Holder.
• Minimum 3 year working experience in a similar role, preferably in retail environment.
• Marketing experience essential and understanding of sports retail and sensitive to trends in the market.
• Proven ability to efficiently manage multiple tasks, and work within tight deadlines.
• Strong organizational, planning and coordination skills.
• Strong communication and presentation skills.
• Team player; creative and passionate.
• Ability to engage, motivate and convey key brand messages with external stakeholders.
• Fluent in English.
• Occasional business travel required.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Handle inbound calls, chats, and emails from customers, providing information about OPPO products, services, and promotions. Provide basic troubleshooting support for issues related to device usage, applications, and systems. Handle customer complaints and coordinate with relevant teams such as Service Centers, T2, and Logistics. Accurately and completely record customer cases in the WCSM system. Follow up on customer cases and provide customers with regular status updates. Deliver professional and courteous customer service while maintaining the required service quality standards. ...
• Bachelor's degree in any field. Experience in Call Center, Banking Call Center, Customer Service, or a related industry. Good problem-solving skills and the ability to handle multiple tasks simultaneously. Flexible with working schedules and working hours. Passionate about customer service and helping customers. 1-2 years of experience in customer service, call center operations, or a related role. Experience in e-commerce, online marketplaces, or platform/app-based businesses will be an advantage. Excellent communication and interpersonal skills. Able to handle a high volume of customer interactions and work effectively under pressure. Strong problem-solving skills with a customer-focused mindset. Ability to communicate in English or Chinese will be an additional advantage.

ทักษะ:

Recruitment, Leadership Skill, Assurance, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team. You'll make a difference in: Leadership & Team Management: Lead, manage, and develop a team of Sales Team Leaders, setting clear expectations to foster a high-performance sales culture and ensure effective succession planning. Sales Strategy & Ex ...

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), Business Development, Problem Solving, Recruitment, Assurance

ประเภทงาน:

งานประจำ

Sales Finance, Asia Pacific Zone (Domain FIN Management) We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team. You'll Make a Difference By: Provide strategic financial guidance: Partner with sales teams to offer expert advice on deal structuring, pricing strategies, and return on investment (ROI) an ...

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), Microsoft Office, Negotiation, English

ประเภทงาน:

งานประจำ

• Maintain customer relationships, respond to inquiries, and provide support to customers.
• Discuss and negotiate terms, agreements, and project details with customers.
• Prepare and present projects, products, or services to clients.
• Generate new sales leads and opportunities through prospecting and networking.
• Prepare sales proposals, quotations and other customer-facing documents.
• Provide support to the sales team, including training and mentoring junior sales staff.
• Monitor market trends and competitor activity to identify new business possibilities.
• Collaborate cross-functionally with other departments to ensure seamless customer service.
• About you.
• Minimum 3-5 years of experience in export sales or customer-facing role, preferably in the manufacturing or industrial sector.
• Bachelor's degree in a relevant field, such as Business, Marketing or Sales.
• Good English communication.
• Excellent negotiation and problem-solving abilities.
• Excellent presentation skills.
• Strong interpersonal and communication skills, with the ability to build rapport with customers.
• Proficient in Microsoft Office suite and customer relationship management (CRM) software.
• Adaptable and able to work in a fast-paced, dynamic environment.
• Passion for delivering exceptional customer service.
• Patient, hardworking, and dedicated.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Outgoing Personality, Teamwork, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• an efficient sales strategy in order to exceed goals.
• an excellent client experience.
• sourcing new clients using the CRM tools.
• maintaining and building productive long-term relationships with DG loyal clients.
• mentoring Client Advisor.
• collaborate with the whole store Staff (FoH and BoH).
• develop product knowledge skills.
• Monitor the stock levels and support the activities of the Sale Staff.
• Support basic cash operations when necessary (is trained to use the till).
• Oversee the organization's sales policies, objectives and initiatives.
• Assist in merchandising and maintenance of the shop floor.
• Uphold housekeeping standards in all areas of the store.
• Able to maintain the visual display of the products.
• Understand and follow all company policies and procedures related to sales and service.
• Ensure security awareness through client approach and service.
• Uphold grooming standards in accordance with the DG procedure.
• Perform other duties as directed.
• Job Qualifications & Specifications.
• At least 3 years of experience in sales roles, preferably in Luxury.
• Strong understanding of Client Service needs and exceptional clienteling skills.
• Excellent in interpersonal and customer service skills with pleasant and outgoing personality.
• Strong fashion sense, dynamic and willing to devote to the brand.
• Excellent computer and analytical skills.
• Independent, flexible, willing to work under pressure and with strong communication skills.
• Good communication skills.

ทักษะ:

Business Development, Salesforce, Customer Relationship Management (CRM), English, Thai

ประเภทงาน:

งานประจำ

• Operational Execution & Maintenance - Manage day-to-day updates to supplier contracts, routes, and systems, including enabling/disabling services as needed.
• Issue Resolution & Escalation - Own the resolution of technical or operational challenges; collaborate with internal teams to troubleshoot and resolve backend or system issues.
• SLA & Booking Monitoring - Track booking statuses and system-generated processes to ensure full SLA compliance and timely service delivery.
• Manual Adjustments & Reconciliations - Handle manual updates to bookings, correct inventory discrepancies, and ensure financial accuracy in coordination with our finance team.
• Content & Workflow Management - Support suppliers in maintaining accurate and appealing content (descriptions, images, rates), and ensure internal SOPs and workflows remain updated and aligned with process changes.
• Availability & Pricing Optimization - Collaborate with suppliers to keep availability and pricing up to date and competitive.
• Support Integration - Respond to inquiries from internal teams (e.g., Customer Support via Zendesk or Slack), particularly when coordination with suppliers is required.
• Strong proficiency in English - Mandatory, Native Thai level.
• Minimum 6 months of relevant experience in operations, account management, or a similar role.
• Excellent communication and interpersonal skills, with the ability to collaborate and influence both internal and external stakeholders.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• Experience working with CRM or support platforms such as Salesforce, Zendesk, or similar tools.
• Proficiency in Excel; analytical mindset and strong problem-solving skills.
• Willingness to work in shifts and during weekends - Mandatory.
• Preferred.
• Bachelor's degree in a relevant field.
• Experience in the travel, e-commerce, or mobility industries.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Negotiation, Teamwork, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Identify and reach out to corporate clients, HR leaders, L&D teams, and key decision-makers through LinkedIn, cold calling, networking, and referrals.
• Understand clients' business and training needs and recommend suitable corporate training programs.
• Conduct corporate sales presentations and meetings to introduce our training solutions.
• Prepare and send company profiles, proposals, quotations, program information, and seminar invitations.
• Follow up with prospects, handle objections, and convert leads into corporate clients.
• Build and maintain long-term relationships with corporate clients and identify opportunities for repeat business.
• Manage prospect and client information, follow-ups, and sales activities through Pipedrive CRM.
• Develop sales strategies and consistently work towards individual and team sales KPIs.
• Attend corporate events, seminars, and networking activities to generate new leads and support sales opportunities.
• Work closely with the training team to understand client requirements and ensure suitable training solutions are proposed.
• Participate in sales meetings, coaching, and internal training as required.
• Required Skills.
• High school certificate, diploma, or bachelor's degree.
• Minimum 5 years of experience in sales.
• Experience selling educational programs or corporate training is a plus.
• Good communication, presentation, negotiation, and closing skills.
• Confident in cold calling and communicating with potential clients.
• Good English and computer skills.
• Self-motivated, results-oriented, and able to achieve sales targets.
• Positive attitude, good teamwork, and flexibility to support company events.
• Office-based with 9am-6pm, Mondays to Fridays (with weekend trainings from time to time).
• Occasional overtime may be required during peak periods.
• Our office in Asoke.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), Negotiation

ประเภทงาน:

งานประจำ

You will be at the forefront of cultivating and sustaining relationships with clients in the Oil & Gas sector. Your role will involve effectively communicating our diverse range of service offerings, consistently achieving set sales targets, and channeling client feedback to enhance our services. In addition to representing our brand at industry events and conferences, you will collaborate closely with internal teams to guarantee timely and efficient fulfillment of client needs. Travel, including to offshore sites, may be required to ensure successful client engagements. A proven t ...

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Leadership Skill, Telesales, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

Be responsible for the Outbound Call Centre team which supports distribution partners in converting prospects leads into closed sales primarily in health and motor insurance. Such support can include but not limited to responding to product and / or shopping inquiries by enquiries, recommending the most suitable benefit plan and / or product to customers, others. Supervise Outbound Agents and manage an initial team of up to 5 agents, ensuring they are meeting or exceeding performance targets, and rechecking team members works on a daily basis with no mistakes. Prepare and allocate ...

ทักษะ:

Recruitment, Customer Relationship Management (CRM)

ประเภทงาน:

ฝึกงาน

AstraZeneca Thailand Internship Program 2027 Applications are open from 18 August 2026 to 16 October 2026 for the AstraZeneca Thailand Internship Program 2027. This is an opportunity for students to gain hands-on experience, learn from industry professionals, and explore career paths in the pharmaceutical and healthcare industry. We welcome applicants from Pharmacist and Non-Pharmacist backgrounds, and both can apply for every role depending on their interests, qualifications, and career aspirations. Open Positions Marketing Interns - Rare Disease Marketing Interns - R&I Marketing ...

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Product Development, Leadership Skill, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

Education & Experience Bachelor's degree or above in Engineering, Mechanics, or a related technical discipline. Minimum 5 years of progressive experience in Technical Service, After-Sales, or Quality functions, with at least 2 years in a managerial capacity overseeing multi-cultural teams. Proven track record in managing cross-regional operations within the APAC landscape. Technical Expertise Deep domain knowledge of bathroom systems, plumbing, piping, sewerage, and septic systems. Extensive familiarity with diverse product portfolios, including Ceramics, Wellness products, Faucets ...

ทักษะ:

System Administration, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

To be the face of our brand; to adhere to front desk duties and maintain a thorough knowledge of the company's products. To deliver on service-level-agreement (SLA) commitments made to customers and assist with renewal packages. Troubleshooting of application issues (i.e. Class-in application); to work with internal teams and provide solutions. System administration of applications (i.e. Class-in and ZOHO) such as users access and CRM account management. To process tasks and operational-related matters within Blended-Learning teams via tickets and projects. Ability to triage and pr ...

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Risk Management, Problem Solving, Recruitment, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Work closely with ttb Private Banking teams, solving problem to ensure that sales staff are well-equipped to offer mutual funds products effectively.
• Training and educate as well as providing mutual fund product feature, Structure Funds, Investment knowledge, economic situation and strategies to ttb sales staff.
• Visit clients and recommend investment plans that clients can use to achieve their financial goals and objectives.
• Participate in marketing activities i.e. booth activities, seminars, and clients visit to be in linewith the strategies planned.
• Provide mutual fund products according investment strategies and goals.
• Bachelor's degree or Master degree with minimum of 1-3 years of experience in mutual fund Relationship Manager or Private Fund business.
• Self-motivated and organized individual.
• Excellent communication and strong interpersonal skills.
• Expertise in wealth management products (mutual funds, bonds, insurance, structured products). Financial planning and advisory for affluent clients. Regulatory compliance and risk management knowledge. Portfolio analysis and asset allocation.
• Familiarity with CRM and digital wealth platforms. BEHAVIOURAL COMPETENCIES AND SKILLS: Client-Centric Approach. Strong interpersonal and relationship-building skills. Analytical and problem-solving ability.
• Adaptability and continuous learning. Eastspring is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Data Analysis, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Improve the customer database quality and animate the retail teams to share best practices in customer data capture and data security.
• Ensure regular monitoring of the customer database by developing dedicated analyses and reports.
• Improve the customer data quality through the in-house data quality management tool by deduplicating customers and fix means of contact in error.
• Develop assets to train sales team on customer data management.
• Manage and ensure the compliance of customer database and its security.
• Be responsible for customer knowledge for the subsidiary by sharing retail, omnichannel, and customer-oriented insights.
• Analyze customer behaviors and retail performance, and share the analysis with all retail stakeholders to support strategic decisions.
• Anticipate local trends and customer structure evolution thanks to in-depth customer analyses.
• Accompany the customer targeting initiative with CRM analyses.
• Ensure the data quality and relevancy of the clienteling activities.
• Centralize and harmonize all customer performance related reports of the subsidiary.
• Identify the local Customer Performance KPIs to be monitored.
• Develop and maintain new local reports to follow customer KPIs by store on a regular basis.
• Define the customer performance dashboard and report strategy to streamline the existing report package.
• Act as an ambassador of customer excellence, championing the adoption and impact of customer management tools.
• Collaborate and have regular meetings with retail teams to understand customer insights and seek room for improvement on customer data usage.
• Support the wider team with driving initiatives to develop relationships and create special moments for customers.
• Contribute to the organization of customer events, including invitations, outreach, RSVPs, and logistics.
• Lead and deploy the group projects in subsidiary according to local market specificities.
• Accompany and implement group analytics initiatives, such as customer segmentations, and animate them across the subsidiary.
• Work in close collaboration with CX, OPS, Retail Compliance, and IT teams to deploy projects related to customer relations and data.
• University graduates in related disciplines with at least 3 - 5 years of experiences in CRM or customer data management, preferably in retail or hospitality business environment.
• Proficiency in Microsoft Office suite (Advanced Excel is a must).
• Good knowledge in BI tools (Power BI and/or Cognos IBM) is a plus.
• Ability to analyze and synthesize.
• Customer and business oriented.
• Organized, precise, adaptable, with a balance of strategy and execution.
• Discretion and confidentiality as priority.
• Demonstrated strong interpersonal skills with a team player attitude.
• Ability to work independently and to adapt to a fast-paced, changing environment.
• Fluent in English with excellent oral and written communication skills.