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ที่มีคำว่า Customer Relationship Management (CRM)
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อัพโหลดเรซูเม่ของคุณ AI ของเราจะวิเคราะห์และแนะนำตำแหน่งงานที่ดีที่สุดให้คุณ
ทักษะ:
Business Development, Market Research, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Identify, develop and execute comprehensive strategic projects for Online business including to SC+ Premium (Samsung Care Plus Premium, subscription-based service), Long-term Installment programs and other initiatives, aligning with overall company objectives and market opportunities.
- Conduct thorough market research and competitive analysis to identify growth opportunities, customer needs, and potential partnerships.
- Define target customer segments and tailor product offerings and launch strategies f ...
- Program Launch & Execution: Lead the project management and execution from conception to post-launch optimization.
- Coordinate and collaborate extensively with cross-functional teams including Product Management, Marketing, Legal, Finance, IT, Customer Service, and Sales to ensure seamless integration and successful go-to-market.
- Develop detailed launch plans, including timelines, resource allocation, and key performance indicators (KPIs).
- Commercialization & Growth: Define pricing strategies, sales models, and product strategy for all potential channels.
- Monitor program performance post-launch, analyze data and provide insights to identify areas for improvement and optimization.
- Propose and implement initiatives to drive customer acquisition, retention, and revenue growth.
- Partnership Management: Identify potential strategic partners (such as bank partners, telco services, retailers) and explore business and/or crm opportunities to drive sales growth for Samsung.com.
- Establish strong relationship with continuous engagement with top tier partners to increase number of active user and sales via samsung.com partner program site.
- Work with internal teams to provide special offers or promotion for partners.
- Negotiate deals and support from partners to drive growth for both parties.
- Skills and Qualifications
- Qualifications: Bachelor's degree in Business Administration, Marketing, Finance, or a related field. MBA is a plus.
- Minimum of 10 years of progressive experience in business development and partnership, or D2C management, preferably within the consumer electronics, financial services, or telecommunications industry.
- Proven track record of successfully launching new products or services, especially in a D2C environment.
- Strong understanding of subscription business models and/or consumer financing programs.
- Excellent project management skills with the ability to lead complex initiatives and manage multiple stakeholders.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to work independently as an individual contributor, demonstrating high initiative and ownership.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Fluency in Thai and English (both written and spoken).
7 วันที่ผ่านมา
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ประสบการณ์:
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ทักษะ:
Sales, Market Research, Customer Relationship Management (CRM), Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Identify, develop, and close new business opportunities by offering tailored people development solutions to clients.
- Drive sustainable revenue through client acquisition and expanding existing accounts to meet sales targets.
- Serve as a trusted advisor, managing end-to-end engagements and ensuring the delivery of effective solutions.
- Keep abreast about industry trends, market demands, and emerging people development practices.
- Build and maintain strong relationships with HR leaders, decision-makers, and other key stakeholders to drive revenue growth.
- What experience do I need?.
- 0-8 Years in business analyst, consultative selling, or business development - preferably in a professional service industry.
- Fresh Graduate Welcome.
- What competencies should I have?.
- Strong prospecting skills.
- Exemplary phone manner.
- Consultative sales ability.
- Comfort in selling over the phone to consumers (B2C).
- Exceptional interpersonal and communication skills.
- Ability to network - connections to business communities.
- What are the must haves ?.
- Are fluent in business level of Thai and English.
- Value teamwork and collaboration.
- Potential and/or Interest to become trainer.
- University or College Degree in any relate field.
- What benefits would I receive?.
- Dale Carnegie s extensive training opportunities for personal and professional development.
- Highly global, professional, top quality and fun working environment.
- Breakthroughs for personal and career development.
- What is the compensation plan?.
- Salary structure with bonus program.
- Overrides on individual and team success and year-end bonus package.
- World-class benefits and welfare for all Gens.
- Trainer professional package when become a certified trainer.
- Interested applicants, please apply online at http://www.dalecarnegie.com/careers/ AND send your resume to [email protected]
- Dale Carnegie Thailand.
- 195 One Bangkok Tower 4, 15th Floor, Wireless Road, Lumpini, Pathumwan, Bangkok, 10330, Thailand.
1 วันที่ผ่านมา
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ทักษะ:
GIS, Industry trends, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Serve as the main point of contact for assigned high-touch customers, managing relationships from onboarding through ongoing engagement.
- Build and maintain strong, long-term relationships with top management and middle managers in customer organizations. Understand power maps and decision makin process in customer organization.
- Understands customer strategy and how DG solutions (SCADA, ADMS, DERMS, GIS) can help in reaching these goals.
- Develop and implement customized onboarding plans tailored to individual customer needs.
- Create and manage customer success plans that align with the customer s business goals and desired outcomes.
- Prepare both standard and custom documentation to support onboarding and ongoing engagement.
- Lead weekly and daily communication touchpoints with customers to provide updates, resolve issues, and offer strategic advice.
- Collaborate closely with the Operatios team for seamless handoffs in last phase of project delivery.
- Collaborate closely with the Sales team for seamless handoffs and cooperative customer management.
- Organize quarterly business reviews (QBRs) and take part in annual SteerCo meetings to discuss performance, progress, and future goals.
- Monitor customer health, proactively address challenges, and drive customer retention and growth through tailored engagement strategies.
- Promote advocacy programs, webinars, and external presentations, positioning the customer as a success story for internal and external audiences.
- Collaborate with product teams to provide input on the roadmap based on customer feedback and requirements.
- Prepare and deliver quarterly business reviews (QBRs) for high-touch customers, focusing on performance metrics, business value, and strategic alignment.
- Generate custom pricing proposals when necessary and assist in contract renewals.
- Work intensively with Sales and Support teams to ensure a coordinated approach to customer management.
- Drive internal and external success stories, including developing 3 internal and 1 external story per customer annually.
- Engage customers in advocacy programs, helping them to present their success stories at user conferences and other industry events.
- Lead webinars with product owners and advocates to showcase customer successes and product enhancements benefits to Customers.
- Accelerate time to value by guiding customers through their maturity journey and upselling digital and advisory services.
- Coordinte with Partner, if Partner is engaged in project delivery and/or L1 support.
- Maximize the return on investment from our software and services.
- Continuous Service Improvement, benefit from ongoing enhancements based on customer feedback and industry trends.
- Build a long-term, collaborative relationship with our team dedicated to their success.
- Participating in the tendering process during acquisition of new High-touch customers, by providing answers to customer s requests, participating in tendering calls with customers, and closely collaborating with Tendering, Sales and Support during the whole process.
- What skills and capabilities will make you successful?Customer Relationship Management (CRM).
- Digital Grid Software Expertise (ADMS, OMS, GIS).
- Stakeholder Management & Strategic Communication.
- Cross-functional Team Collaboration.
- Tendering & Commercial Proposal Development.
- Customer Success Planning & Performance Monitoring.
- Customer Advocacy & Success Story Enablement.
- What qualifications will make you successful for this role? Education: Bachelor s/Master s degree in Power Engineering, or related field.
- Proven experience in a customer-facing role within the software industry, with a focus on customer success, stakeholder management, account management, or similar functions.
- Good understanding of Power Distribution Utilities' business, their processes and regulatory compliance principles is a significant advantage.
- Understanding of ADMS/OMS/GIS software and its integration within utility landscape.
- Strong understanding of software products for utilities and the ability to communicate technical concepts effectively to non-technical stakeholders.
- Excellent communication, interpersonal and negotiation skills.
- Ability to thrive in a fast-paced, dynamic environment and drive initiatives independently.
- Familiarity with customer success platforms and tools is a plus.
- Support up to 10% international travel yearly.
- Professional Proficiency in both written and spoken English is mandatory. Thai language proficiency is a plus.
- Let us learn about you! Apply today.
- Looking to make an IMPACT with your career?.
- When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
- IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
- We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
- Become an IMPACT Maker with Schneider Electric - apply today!.
- 36 billion global revenue
- 13% organic growth
- 150 000+ employees in 100+ countries
- 1 on the Global 100 World s most sustainable corporations.
- You must submit an online application to be considered for any position with us. This position will be posted until filled.
- Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
- Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
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ทักษะ:
Creativity, Industry trends, SAP, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- responsible for delivery of outcome of assigned projects or areas of responsibility internally recognized senior on complex technical and business matters.
- works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions.
- collaborates in devising long-term concepts.
- may include team lead or supervisory responsibilities.
- Complexity.
- contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects) works independently on topics while setting priorities having sole responsibility.
- provides regular project status and updates.
- decisions/solutions can enhance essentially current and future design and strategy enhance complex systems & processes.
- Experience.
- advanced technical or business skills and special knowledge in one / several areas.
- individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations typically several years experience with increasing amount of responsibility.
- Communication.
- builds and maintains partnerships with internal and external customers and partners.
- contributes actively to build common ground for cooperation.
- communicates clear and conveying processes & policies in a way that others can understand.
- communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers.
- The Account Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products.
- Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue. Annual Revenue - Achieve / exceed quota targets.
- Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.
- Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
- Customer Acumen - Actively understand each customer's technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
- Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.
- Business Planning - Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer's decision process.
- Demand Generation, Pipeline and Opportunity Management Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
- Pipeline partnerships - Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.
- Leverage SAP Solutions - Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al).
- Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
- Support all SAP promotions and events in the territory.
- Sales Excellence.
- Sell value.
- Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
- Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP.
- Utilize best practice sales models.
- Understand SAP's competition and effectively position solutions against them.
- Maintain CRM system with accurate customer and pipeline information.
- Leading a (Virtual) Account Team.
- Demonstrates leadership skills in the orchestration of remote teams.
- Ensure account teams and Partners are well versed in each account's strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations.
- Experience & Language Requirements.
- 10+ years of experience in sales of complex business software / IT solutions Proven track record in business application software sales.
- Experience in lead role of a team-selling environment.
- Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market. Business level English: Fluent.
- Thai + English language: Fluent, Business Level.
- Bring out your best
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
- Successful candidates might be required to undergo a background verification with an external vendor.
- AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
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ทักษะ:
Outgoing Personality, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿25,000, สามารถต่อรองได้
- Developing the relationship with both tenant and landlord for after-sales services.
- Maintaining the standard and operating procedures of ticketing and tasking in the CRM system.
- Responsible for assigned tenancy management and property management duties daily such as; check-in & check-out, assisting clients on their requests and seeking solutions, registering documents, gathering information and resources for each of the issues, reporting errors or successes to the superior, promoting our property management p ...
- Providing the office management facilities and services including other administrative tasks which are assigned by the superior.
- Bachelor degree in any discipline, preferred in hospitality management.
- Dynamic and filled with enthusiasm and energy to learn.
- Must have excellent written and spoken English and Thai skills.
- Must have the ability to work independently and follow guidelines.
- Outgoing personality, excellent interpersonal and communication skills.
- High attention to detail with a sense of urgency in administrative work.
- Hands-on do-er , with drive and ability to roll up sleeves and get things done.
- Experience in Property or Real Estate Business / Customer Service is a big advantage.
- Fresh graduates with an interesting profile are encouraged to apply.
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ส่งแจ้งเตือนงานใหม่ล่าสุดสำหรับCustomer Relationship Management (CRM)
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