เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Service-Minded, English

ประเภทงาน:

งานประจำ

• ดูแลประสบการณ์ของคนไข้ตั้งแต่เข้ารับบริการที่คลินิก.
• ประสานงานกับ Reception และทีมพยาบาล.
• ติดตามลูกค้าผ่านระบบไลน์ของทีมแล็บ ให้ข้อมูลเกี่ยวกับการรักษาและตัวอ่อน.
• แนะนำแพ็คเกจการรักษาและให้ข้อมูลเพิ่มเติมเกี่ยวกับการรักษา.
• ดูแลและให้กำลังใจลูกค้าในกรณีผลการตรวจไม่เป็นไปตามคาด.
• ดูแลลูกค้า VIP และให้การสนับสนุนด้านจิตใจ.
• ประสานงานกับลูกค้าต่างชาติและเอเจนซี่เพื่อให้เกิดความเข้าใจตรงกัน.
• ประเมินความพึงพอใจหลังรับบริการและนำผลไปปรับปรุงการบริการ.
• เพศหญิง อายุ 24-35 ปี.
• ปริญญาตรีหากจบสาขาบริหารธุรกิจ การตลาด นิเทศศาสตร์ การจัดการ หรือสาขาที่เกี่ยวข้อง จะพิจารณาเป็นพิเศษ.
• มีประสบการณ์เกี่ยวกับงานลูกค้าสัมพันธ์ทางด้านคลินิก โรงพยาบาล.
• สื่อสารภาษาอังกฤษได้ดี มีคะแนน TOEIC ขั้นต่ำ 500 คะแนน.
• บุคคลิกหน้าตาดี มีใจรักงานบริการ มีมนุษย์พันธุ์ที่ดี.
• แก้ไขเฉพาะหน้าได้ดี มีทักษะในเข้าหาลูกค้า.
• หากมีประสบการณ์ด้าน CRM, Customer Service หรือธุรกิจสุขภาพ จะพิจารณาเป็นพิเศษ.
• ใช้เครื่องมือบน Line@/ Facebook/ Instagram ได้.
• สามารถใช้โปรแกรมคอมพื้นฐานได้ เช่น WMD,Google Calender, MS Office.
• สามารถทำงานเป็นทีมได้มีความเข้าใจลูกค้าในเชิงของความรู้สึกและอารมณ์มีทักษะในการสื่อสารและการเจรจาต่อรองยอดเยี่ยม.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับบริษัทที่มีชื่อเสียงในด้านการแพทย์เฉพาะทาง พร้อมโอกาสในการพัฒนาทักษะและเติบโตในสายอาชีพ พร้อมสวัสดิการที่ดีและสภาพแวดล้อมการทำงานที่เป็นมิตร.
• ค่าตอบแทนพิเศษ.
• ประกันชีวิต.
• ประกันสุขภาพ.
• เงินโบนัสตามผลงาน.
• ประกันสังคม.
• กองทุนสำรองเลี้ยงชีพ.
• Incentive รายเดือน.
• ปรับเงินเดือนประจำปี.
• โบนัสประจำปี.
• OT.
• ฝึกอบรม.

ทักษะ:

Digital Marketing, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• วางแผนและดูแลกลยุทธ์ CRM เพื่อสร้างความสัมพันธ์ที่ดีกับลูกค้า.
• บริหารจัดการฐานข้อมูลลูกค้า (Customer Database, Segmentation, Loyalty Program).
• ออกแบบและดำเนินการแคมเปญ CRM ผ่านช่องทางต่าง ๆ เช่น Facebook, Line OA.
• พัฒนาและดูแล Customer Journey ให้สอดคล้องกับเป้าหมายธุรกิจ (Acquisition.
• Retention.
• Loyalty).
• โทรติดตามและให้คำปรึกษาลูกค้าเก่าเสมือนเป็น Personal Consultant.
• ศึกษาและแนะนำเครื่องมือ CRM ใหม่ ๆ หรือ Marketing Automation เพื่อนำมาปรับใช้.
• ประสานงานกับทีม Marketing และ Sales เพื่อให้กลยุทธ์สอดคล้องกับเป้าหมายธุรกิจ.
• ทำรายงานสรุปผลประจำเดือนเพื่อวางแผนพัฒนากลยุทธ์ต่อไป.
• ปริญญาตรีขึ้นไป สาขาการตลาด บริหารธุรกิจ ดิจิทัลมาร์เก็ตติ้ง หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ทำงานด้าน CRM, Digital Marketing, Data Analytics อย่างน้อย 1-3 ปี.
• มีความรู้ด้าน Data Segmentation, Customer Journey, Retention Marketing จะพิจารณาเป็นพิเศษ.
• มีประสบการณ์ด้าน Loyalty Program หรือ Membership Management.
• มีทักษะด้านการวิเคราะห์ข้อมูลและการนำเสนอ.
• มีทักษะการเจรจา ประสานงาน ที่ดี.
• มีใจรักในงานบริการ.
• มีความรับผิดชอบ ละเอียด รอบคอบ รู้หน้าที่.
• สามารถทำงานภายใต้แรงกดดันได้.
• มีมนุษยสัมพันธ์ที่ดี มีพลังบวก ชอบเรียนรู้สิ่งใหม่ ๆ อยู่เสมอ และพร้อมทำงานเป็นทีม.
• มีทักษะในการสื่อสารด้านภาษาอังกฤษ.
• พัฒนาตัวเองอยู่ตลอดเวลา.
• Resume.
• Δ.
• Upload your Resume/CV.
• ค้นหา หรือ ลากเพื่อ Upload File File format.pdf.png.jpg maximum 5 mb.
• Privacy Overview.
• เว็บไซต์นี้ใช้คุกกี้เพื่อปรับปรุงประสบการณ์ของคุณในขณะที่คุณสำรวจเว็บไซต์ คุกกี้ที่ถูกจัดหมวดหมู่ตามความจำเป็นจะถูกจัดเก็บไว้ในเบราว์เซอร์ของคุณ เนื่องจากคุกกี้เหล่านี้มีความจำเป็นต่อการทำงานของฟังก์ชันพื้นฐานของเว็บไซต์ เรายังใช้คุกกี้ของบุคคลที่สามที่ช่วยเราวิเคราะห์และทำความเข้าใจว่าคุณใช้เว็บไซต์นี้อย่างไร คุกกี้เหล่านี้จะถูกเก็บไว้ในเบราว์เซอร์ของคุณเมื่อได้รับความยินยอมจากคุณเท่านั้น คุณยังมีตัวเลือกในการเลือกไม่ใช้คุกกี้เหล่านี้ แต่การเลือกไม่ใช้คุกกี้บางตัวอาจส่งผลต่อประสบการณ์การท่องเว็บของคุณ.
• Necessary.
• Always Enabled.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Development, Project Management, Problem Solving, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Develop, maintain, and manage Expeditors world-wide activity with one of our industry-leading, top global customers to achieve optimum business retention and development.
• Ensure that customer's cross-functional and geographical operational requirements are proactively identified and serviced.
• Act as the chief revenue growth champion and orchestrator for global strategic business planning and execution by leveraging global relationships, your industry knowled ...
• Deliver world class business reviews and workshops tailored to your customer that drive further collaboration between Expeditors and the customer with a focus on value creation and cost reduction as measured through business intelligence.
• Drive alignment and co-collaboration efforts in multiple geo's to identify customer's top supply chain priorities and challenges.
• Work with Expeditors senior executives and product & geo management to create value-add solutions that are timely and relevant to the customer's ecosystem.
• Increases Expeditors' revenues and profitability through providing enhanced valued-added service.
• SCOPE OF POSITION.
• Understand global customers' profile, needs and expectations.
• Retain existing business and continuous pursuit of global business development.
• Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwide.
• REPORTING STRUCTURE.
• Customer Retention and Development Manager.
• University or equivalent business qualifications.
• Minimum 3 years Expeditors or industry experience.
• Proven work experience in business development.
• Knowledge of Expeditors products and services.
• Knowledge of required Expeditors operating systems.
• Proficient in MS Office and CRM software.
• Strong presentation skills.
• Proven project management skills.
• Strong analytical skills.
• Ability to perform and meet KPI requirements.
• Proven problem solving and interpersonal skills.
• Charismatic with an ability to connect.
• Fluent in English communication.
• Paid Vacation, Holiday, Sick Time.
• Health Plan: Medical.
• Life Insurance.
• Employee Stock Purchase Plan.
• Training and Personnel Development Program.
• Growth opportunities within the company.
• Employee Referral Program Bonus.

ทักษะ:

Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Schedule online meetings to discover and understand the goals of students and parents.
• Communicate and follow up with parents via calls / online messaging apps.
• Present, inform, and sell programs and how they meet our clients' needs.
• Answer potential clients' questions and sharing additional information needed.
• Handle any objections to close sales and achieve sales targets.
• Report customer feedback to the corresponding department.
• Coordinate and schedule/reschedule an online meeting with global teams and customers.
• Support management on any other sales-related tasks to improve team goals.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Leadership Skill, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Strategic HCP Expansion & Market Development.
• Lead HCP expansion initiatives across key adult-care specialties, identifying growth opportunities, unmet needs, and customer segments.
• Develop actionable insights on physician behaviors, treatment practices, referral pathways, and competitive dynamics to shape local engagement strategies.
• Build and execute HCP engagement plans to increase awareness, consideration, adoption, and advocacy for the brand.
• Establish strong relationships with key opinion leaders (KOLs), influential specialists, and priority healthcare stakeholders.
• Brand & Product Marketing.
• Develop localized marketing strategies aligned with global/regional brand objectives.
• Define customer segmentation, targeting approach, key messages, and engagement priorities.
• Drive product positioning and value communication for different physician segments.
• Ensure effective localization and deployment of marketing campaigns and promotional materials within approved claims and compliance requirements.
• Customer Experience & Omnichannel Engagement.
• Design customer journeys and engagement approaches across face-to-face, scientific events, digital, and non-personal promotion channels.
• Optimize customer experience by ensuring consistency of messaging and interactions throughout the HCP journey.
• Partner with Medical, Sales, Market Access, and Commercial Excellence teams to deliver seamless customer engagement.
• Field Force Enablement.
• Equip sales and KAM teams with compelling brand narratives, product messaging, and customer engagement tools.
• Support training activities to enhance scientific communication and promotional effectiveness.
• Monitor field feedback and market response to continuously improve engagement approaches.
• Cross-functional Leadership.
• Serve as the marketing lead within cross-functional brand teams.
• Collaborate closely with Medical Affairs, Sales, Market Access, Supply Chain, Finance, and Commercial Excellence functions.
• Ensure effective alignment and execution of brand priorities, campaigns, and customer engagement activities.
• Analytics, Business Planning & Budget Management.
• Analyze market performance, customer engagement metrics, prescription trends, and competitive activities.
• Use data and AI-enabled insights to optimize customer targeting and engagement effectiveness.
• Manage marketing investment and activity budgets to maximize ROI.
• Partner with Finance, Supply Chain, and commercial teams on forecasting and demand planning activities.
• Preferred Experience.
• 5+ years of pharmaceutical marketing experience, including Product Manager, Senior Product Manager, Brand Manager, or similar roles.
• Proven track record of developing and executing marketing strategies for prescription products in pharmaceutical companies.
• Experience driving HCP engagement and market development across one or more adult-care specialties such as: Infectious Disease Cardiology Endocrinology Family Medicine Internal Medicine Geriatrics.
• Strong exposure to physician-focused marketing and customer engagement initiatives.
• Experience working with KOLs, scientific societies, congresses, and medical education activities.
• Experience collaborating with Sales, Medical Affairs, and Market Access teams.
• Familiarity with omnichannel customer engagement and CRM-driven marketing programs.
• Experience managing marketing budgets and operating within pharmaceutical compliance requirements.
• Key Capabilities.
• Strong pharmaceutical marketing and brand management expertise.
• Deep understanding of HCP customers and healthcare ecosystems.
• Strategic thinking with strong commercial acumen.
• Ability to influence and collaborate across cross-functional teams.
• Customer journey design and omnichannel engagement capabilities.
• Data-driven decision making and analytical mindset.
• Budget management and ROI optimization.
• Agile, innovative, and results-oriented approach.
• Education.
• Bachelor's degree in Pharmacy, Medicine, Life Sciences, Marketing, Business Administration, or a related field.
• MBA or advanced business/marketing qualification is an advantage.
• Locations.
• Bangkok, Thailand.
• Worker Type.
• Employee.
• Worker Sub-Type.
• Regular.
• Time Type.
• Full time.

ทักษะ:

Telesales, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Contact, engage and sell to parents/students our classes and educational products through telesales, instant messaging and other communication tools.
• Pursue the sales opportunities and close the deals effectively.
• Handle enquiries on sales, quotations, and service enquiries promptly.
• Update all activities in Sales Reporting Tool in a timely manner.
• Provide excellent services and delight customers to attract word-of-mouth referrals.
• Attend any marketing events when required.
• Any other ad-hoc duties as required.

ทักษะ:

Customer Relationship Management (CRM), Project Management, Data Analysis

ประเภทงาน:

งานประจำ

• Develop and execute strategic account plans to drive customer retention, growth, and advocacy.
• Proactively engage with customers to understand their business objectives, challenges, and technical requirements.
• Act as a trusted advisor, guiding customers through change management initiatives and product adoption processes.
• Monitor customer health, analyze usage data, and identify opportunities for process improvements and increased value realization.
• Collaborate cross-functionally with sales, product, and technical support teams to address customer needs and resolve complex issues.
• Leverage strong business communication skills to conduct effective presentations, workshops, and business reviews with executive stakeholders.
• Contribute to the ongoing development and refinement of customer success strategies and best practices.
• Drive customer satisfaction through exceptional customer experience (CX) and proactive relationship management.
• Identify opportunities for upselling and cross-selling, working closely with the Sales Management team.
• Manage and prioritize multiple customer engagements and projects concurrently, demonstrating strong program and project management capabilities.
• Provide technical support guidance and escalation management when necessary, ensuring timely resolution.
• Bachelor's degree in Business, Computer Science, or a related field.
• Proven experience in a customer-facing role, such as Account Management or Customer Success, preferably within a B2B SaaS environment.
• Demonstrated expertise in Customer Relationship Management (CRM) and a deep understanding of customer engagement methodologies.
• Strong analytical skills with the ability to perform Data Analysis and Data Management to derive actionable insights.
• Excellent Business Communications skills, both written and verbal, with the ability to articulate complex information clearly and concisely.
• Experience with Change Management principles and guiding customers through transitions.
• A strong passion for delivering exceptional Customer Experience (CX) and driving Customer Satisfaction.
• Familiarity with Product Management concepts and the ability to articulate product value.
• Proven ability in Program Management and Project Management, with experience managing multiple initiatives simultaneously.
• Understanding of Sales Management principles and the ability to identify growth opportunities.
• Basic understanding of Technical Support processes and ability to troubleshoot common issues.
• LI-SP1.
• Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Teamwork, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Perform clerical duties such as sending rooming list to hotels, issuing tour documentations to agencie.
• Work closely with sales teams & internal overseas offices in solving daily enquiries from clients in a timely manner.
• Priorities daily workload, ensuring all required tasks are completed within deadline.
• Other ad-hoc projects as assigned.
• Strong analysis, critical thinking, and evaluation abilities.
• Proven work experience as a Sales account executive.
• Service-oriented with a very positive working attitude.
• Hands-on experience with customer service.
• Solid knowledge of CRM software an MS office.
• Understanding of sales performance metrics.
• Analytical and time-management skills.
• Service-oriented with a very positive working attitude.
• Ability to prioritize work effectively, and work independently with minimum supervision.
• Attentive to details and sensitive to figures.
• Organization skills and ability to multitask in a fast-paced work environment.
• Highly motivated and a good teamwork player.
• Excellent communication and interpersonal skills in both written and verbal in Thai and English.
• Computer literate with Microsoft Office applications.
• Knowledge of European destinations is an advantage.
• Authorization to work in Thailand.
• Bachelor's degree in any discipline ideally in Business Administration, Marketing, Travel & Tourism or relevant field.
• At least 1-3 years of Sales experience preferably from the following sectors: outbound travel; international airline or a B2B land operator.
• Excellent communication in written and spoken English to negotiate and present in English.
• Attention to detail and accuracy.
• The dedication to high performance and results.
• Thorough planning and organization skills.
• The behavior of customer-focused, to be highly motivated, and being a good team player.
• Opportunity to work in an international environment.
• Diverse & Inclusive culture.
• Learning and training opportunities for growth.
• Dedicated Employee Engagement Activities.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Leadership Skill, ERP, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Ensure alignment of project scope, objectives with client expectations.
• Able to identify resources or tasks needed for the project.
• Serve as main point of contact for clients throughout the engagement cycle (onboarding).
• Provide project updates via meetings or emails.
• Able to manage client expectations and ensure any changes are clearly communicated and documented.
• Facilitate collaboration between internal teams and send progress reports for clients and senior leaders.
• Support client onboarding and software handover by organizing and gathering client needs and facilitating software walkthrough/client training.
• Review, process, and respond to client queries within the turn-around-time as defined by the team goals.
• Track and monitor developments and trends on ESG reporting requirements in the markets/jurisdictions covered by the team.
• Participate in, and contribute to further development of processes and improvements in the ESG product offering by collaborating with colleagues within the team as well as from other departments such as IT, Marketing, etc.
• Support overall team goals by taking ownership of production targets, delivering required output of high quality, and ensuring that deadlines are met.
• Provide internal support by contributing to periodic training sessions to develop the team's knowledge base.
• Education.
• Candidate must possess at least Bachelor's degree e.g. Business, International Development/ Relations, Social Science, Interdisciplinary Studies etc. (a degree in Sustainability or any relevant field such as Environmental Science or International Human Rights is good to have, but not required).
• Experience.
• Has at least 2- 3 years of professional experience in project management for SaaS product.
• Has superior Client-Facing Skills.
• Proven ability to define a clear Statement of Work (SOW), and manage client expectations regarding changes, costs, and timelines.
• Risk & Issue Management: Proactive identification, documentation, and mitigation of project risks (e.g., resource conflicts, technical dependencies, client delays) and effective management of issues and escalations.
• SaaS/Software Implementation Experience: At least 3-5 years of direct experience managing B2B software, ERP, CRM, or specialized SaaS platform implementations from kick-off to Go-Live is a plus.
• Exceptional Communication: Mastery of written and verbal communication, including the ability to communicate project status, complex technical issues, and risks clearly to both technical teams and executive-level clients (Stakeholder Management).
• Leadership & Conflict Resolution: The ability to motivate and lead a diverse, cross-functional team (developers, consultants, client leads) and to act as a neutral party to resolve conflicts - both internal and external.
• Adaptability & Problem-Solving: Projects rarely go perfectly. The PM must be flexible and an effective problem-solver, quickly devising creative solutions for unexpected technical roadblocks or client-side resource constraints.
• Some Knowledge on ESG reporting requirements such as annual and sustainability reports.
• Experience in issuer/client communication and working with teams across different geographies is preferred.
• Skill/Certifications/Languages.
• Fluent in English and Thai.
• Excellent research, analytical, and time management skills.
• Results-driven and has the ability to work under pressure and can work on daily/weekly deadlines.
• Self-motivated, works well independently or with a team.
• Good to have (but not required): Completed certifications on international frameworks such as GRI, TCFD, SASB, etc.

ทักษะ:

Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Source new sales opportunities through inbound lead follow-ups and outbound cold calls and emails.
• Understand customer needs and identify how our solutions can address them.
• Conduct account research, identify key stakeholders, and generate interest effectively.
• Manage multiple tasks simultaneously and prioritize workload efficiently.
• Demonstrate strong oral and written communication skills in all interactions.
• Maintain, organize, and expand a high-quality database of prospects within your assigned scope.
• What You Will Need.
• New graduates are highly encouraged;.
• University degree in related fields;.
• Inside sales experience is a plus;.
• Good exposure to the e-commerce society will be an advantage;.
• Ability to multi-task and manage time effectively;.
• Excellent oral and written communication skills;.
• Should be creative about researching markets, identifying key players, and generating leads;.
• You're a natural around the phone, and dialing dozens of numbers a day is a piece of cake for you;.
• Ability to be flexible and adapt quickly in a fast-paced, start-up environment;.
• Strong problem identification and objection-resolution skills;.
• Preferably digital marketing-related experience in a customer-oriented position;.
• What We Offer.
• Be part of a diverse team that's as global as it gets - where every voice is heard and 50+ nationalities build together.
• Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
• Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• Become a Shareowner through our eligibility-based "ESOP" and own a piece of what you build.
• Help build the team you want to work with and enjoy rewarding referral bonuses.
• Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
• From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
• n.
• We aren't just hiring for a position; we are hiring for a mission - a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.
• To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.
• If this sounds like who you are and where you aspire to be, we are excited to meet you.
• We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
• Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium!.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Support remote team members on the ground with cross-departmental communications, coordination, and system inputs/updates.
• Prepare, review, and audit internal documents and reports prior to submitting for Head of Department (HOD) approval.
• Collect, consolidate, and update team data and channel databases regularly.
• Monitor and analyze sales data from channel managers.
• Prepare regular reports from the system.
• Collaborate with channel managers and the finance team on expense reports etc.
• Facilitate cross-functional collaboration between departments to address overseas team needs and requests.
• Assist and monitor accurate records of sales activities, partner communications, and performance metrics in the company's CRM system.
• Minimum 2 years of experience in Sales Coordinator, Sales Support, Customer Service, or related functions.
• Experience in real estate or hospitality.
• Good Excel skills (Reporting).
• Able to communicate in English, Thai or other languages are preferred.
• Basic knowledge of real estate, partnership.
• Details oriented.
• Cross-cultural communication and interpersonal skills.
• English, Thai, proficiency in an additional language relevant to the target regions is a plus.
• Proficient in CRM software and sales reporting tools.

ทักษะ:

Negotiation, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Identify, approach, and acquire new B2B customers within the LTL segment.
• Develop a robust sales pipeline through lead generation, networking, and market mapping.
• Conduct sales presentations, proposals, and negotiate pricing and contracts.
• Collaborate with pricing and operations to design solutions that meet client requirements.
• Account Management.
• Manage existing accounts to ensure satisfaction, retention, and revenue growth.
• Conduct regular business reviews to identify upselling and cross-selling opportunities.
• Collaboration with Internal Teams.
• Coordinate with Operations and Customer Service to resolve service issues.
• Work closely with solutions, transport and project management teams to ensure a cohesive approach to sales.
• Share client feedback with relevant departments to help improve products and services.
• nWhy Join Us?.
• We are committed to creating a supportive and rewarding work environment. Our employees are our greatest asset, and we strive to offer a compensation package that recognizes and values their contributions.
• Submit a job application.
• By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the "Notice") and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the "Company") for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.

ทักษะ:

Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Source new sales opportunities through inbound lead follow-ups and outbound cold calls and emails.
• Understand customer needs and identify how our solutions can address them.
• Conduct account research, identify key stakeholders, and generate interest effectively.
• Manage multiple tasks simultaneously and prioritize workload efficiently.
• Demonstrate strong oral and written communication skills in all interactions.
• Maintain, organize, and expand a high-quality database of prospects within your assigned scope.
• What You Will Need.
• New graduates are highly encouraged;.
• University degree in related fields;.
• Inside sales experience is a plus;.
• Good exposure to the e-commerce society will be an advantage;.
• Ability to multi-task and manage time effectively;.
• Excellent oral and written communication skills;.
• Should be creative about researching markets, identifying key players, and generating leads;.
• You're a natural around the phone, and dialing dozens of numbers a day is a piece of cake for you;.
• Ability to be flexible and adapt quickly in a fast-paced, start-up environment;.
• Strong problem identification and objection-resolution skills;.
• Preferably digital marketing-related experience in a customer-oriented position;.
• What We Offer.
• Be part of a diverse team that's as global as it gets - where every voice is heard and 50+ nationalities build together.
• Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
• Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• Become a Shareowner through our eligibility-based "ESOP" and own a piece of what you build.
• Help build the team you want to work with and enjoy rewarding referral bonuses.
• Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
• From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
• n.
• We aren't just hiring for a position; we are hiring for a mission - a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.
• To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.
• If this sounds like who you are and where you aspire to be, we are excited to meet you.
• We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
• Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Develop and run the digital sales strategy for healthcare packages across the hospital website, LINE Official Account, social media, and e-commerce marketplaces such as Shopee and Lazada.
• Plan and execute promotional campaigns, including flash sales, seasonal offers, and bundled packages, with clear revenue and conversion targets.
• Manage paid media (Google Ads, Meta, TikTok) and optimize cost per acquisition and return on ad spend.
• Oversee the online booking and payment journey from first click to confirmed appointment, and work with IT and operations to reduce drop-off.
• Coordinate with content and SEO teams to make sure product pages are persuasive, accurate, and available in the languages our patients use.
• Track and report on online sales performance using GA4, marketplace dashboards, and CRM data.
• Offline Sales.
• Plan and run on-site activities such as health fairs, corporate roadshows, and in-hospital promotional events.
• Train and support front-line staff and patient relations teams on current packages and promotions so in-hospital sales are consistent.
• Shared / Omnichannel.
• Create a unified sales and marketing plan so online and offline channels support each other rather than compete.
• Maintain lead and customer data in the CRM, and use it for segmentation, remarketing, and repeat-visit campaigns.
• Work with clinical departments to develop new packages based on market demand and service capacity.
• Set budgets, forecast revenue, and present monthly performance reports to management.
• Bachelor's degree in Marketing, Business Administration, Communications, or related field. MBA is a plus.
• Minimum 5 years of experience in marketing or sales, with at least 2 years in healthcare, wellness, insurance, or other regulated industries.
• Proven success in digital sales, performance marketing, and B2B/field sales.
• Experience with e-commerce platforms, CRM systems, GA4, and marketing analytics.
• Strong communication skills in both Thai and English.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Business Development, Project Management, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Integrate, formulate, and execute personalized omnichannel marketing strategies, covering marketing communications, multi-channel campaign management, and customer loyalty initiatives.
• Create and manage a consumer insights plan to understand trends, consumer attitudes and behaviors, functional and emotional requirements, consumption occasions, shopper needs, and translate these findings into actionable insights for brand positioning and messaging.
• Capture and analyze customer data across all communication channels throughout the customer lifecycle.
• Drive the utilization of data for commercial purposes, leading analysis and acting as a catalyst for change (insights generation, execution of action plans, measurement, and change management).
• Manage and strengthen relationships with business users to maximize data for commercial purposes and create actionable insights from various existing data sources.
• Initiate ideas, create a roadmap, and execute plans for new data acquisition to propel the business forward.
• Collaborate seamlessly with marketing, analytics, products, and IT teams on analytics deliverables and work processes.
• Key Qualification.
• Education (Minimum qualifications required).
• Bachelor / Master degree.
• Business Administration, Economics, Statistics, or a related field.
• Experience (Minimum professional experience required).
• Proven 7 years of experience in customer insights and commercial analysis, with expertise in at least one of the following fields: retail, pricing, promotions, CRM, or media measurements.
• Experience in retail, real estate industry is a plus.
• Be able to communicate in English.
• Skills and Knowledge (Minimum specifics skills and competencies required).
• A results-oriented, resilient professional who is open to collaborating with individuals from diverse data literacy backgrounds.
• Highly proficient in data analytics skills, including the use of visualization and analytical tools for commercial purposes.
• Exceptional communication and data translation abilities for effective engagement with business users, coupled with strong presentation and interpersonal skills in both Thai and English.
• A background in business development related to insights or platform solutions would be a valuable asset.
• Demonstrated excellence in project management and organizational skills, as well as strong interpersonal capabilities.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Data Analysis, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Be a key driver of commercial excellence by shaping channel strategies and business decisions that positively impact healthcare professionals and patients across Thailand.
• Lead channel planning and operational excellence initiatives to enable sustainable business growth and outstanding customer engagement.
• Based in Bangkok, Thailand, collaborate with Sales, Marketing, Market Access, and Business Analytics teams to transform insights into impactful business actions.
• Tasks & Responsibilities.
• Lead channel performance monitoring and identify business opportunities through data-driven insights.
• Develop and execute channel operations strategies aligned with business objectives and customer needs.
• Coordinate cross-functional initiatives to improve operational efficiency and commercial execution.
• Manage business planning processes, target settings, and performance tracking.
• Ensure data quality, reporting accuracy, and timely delivery of business insights to stakeholders.
• Drive continuous improvement initiatives and implement best practices across channel operations.
• Bachelor's degree in Business Administration, Life Sciences, Analytics, or related fields.
• Minimum 2 years of proven experience in Commercial Operations, Business Analytics, Sales Operations, or Channel Management within the Life Science industry.
• Strong analytical and problem-solving skills with the ability to translate data into actionable business recommendations.
• Demonstrated ability to work effectively with cross-functional stakeholders in a matrix environment.
• Proficiency in CRM systems, Microsoft Excel, and data analysis or visualization tools; experience with business intelligence platforms and project management tools is an advantage.
• Proficiency for English in professional level and fluent in Thai are required.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), Problem Solving, Assurance

ประเภทงาน:

งานประจำ

You'll Make a Difference By: Provide strategic financial guidance: Partner with sales teams to offer expert advice on deal structuring, pricing strategies, and return on investment (ROI) analysis to maximize profitability. Analyze financial data and performance: Evaluate sales performance metrics, including revenue and profit, and identify key trends and opportunities for improvement. Manage sales planning and forecasting: Support the creation of financial forecasts and budgets for sales initiatives, ensuring alignment with various stakeholders. Contribute to business development: ...

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft Office, Power point, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Build and maintain strong relationships with healthcare professionals through regular, planned visits.
• Share accurate and clear scientific information to support healthcare professionals' decision-making.
• Develop and execute territory plans to meet and exceed sales and customer engagement goals.
• Monitor market dynamics, competitor activity, and customer needs to identify opportunities for growth.
• Collaborate with internal teams to align strategies and deliver outstanding customer experiences.
• Ensure all activities follow ethical codes, local laws, and company policies to maintain trust and compliance.
• Why You?.
• Basic Qualification.
• Bachelor's degree in Life Sciences, Pharmacy, Nursing, Biotechnology, or a related field.
• Minimum of one year experience in a customer-facing role such as field sales, medical representation, or territory management.
• Strong communication skills in Thai; English communication skills are a plus.
• Valid driver's license and willingness to travel regularly within the assigned territory.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with basic customer relationship management (CRM) tools.
• Commitment to acting with integrity and professionalism in all customer interactions.
• Preferred Qualification.
• Experience working in pharmaceutical sales or healthcare settings in Thailand, preferably in urban areas such as Bangkok.
• Ability to interpret scientific studies and present clinical data confidently.
• Strong listening and interpersonal skills that help you build effective partnerships.
• Experience leading educational sessions or group presentations.
• Adaptability, eagerness to learn, and a proactive mindset.
• Bilingual skills or additional language abilities to connect with diverse healthcare professionals.
• Work Model.
• This role is primarily on-site in Thailand and requires regular field visits to hospitals, clinics, and healthcare centers within the assigned territory. Some local flexibility for hybrid working may be considered depending on business needs and team arrangements.
• Ready to grow your career with a company focused on meaningful impact? Apply today and start making a difference by supporting healthcare professionals and the patients they serve. We look forward to hearing how you can contribute to getting ahead of disease together.
• Skills.
• Customer Centric Selling, Data to Insights, Digital Fluency, Omnichannel, Sales Territory Management, Scientific Literacy.
• Why GSK?.
• Uniting science, technology and talent to get ahead of disease together.
• GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.
• People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
• We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact [email protected]. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.
• Important notice to Employment businesses/ Agencies.
• GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Automation, Customer Relationship Management (CRM), Project Management, English

ประเภทงาน:

งานประจำ

• Chatbot Operations: Manage and improve conversational automation, including content design, task flow, and monitor performance to improve customer resolution and experience.
• System Management (CRM): Ensure smooth day-to-day operations across frontend and backend. Configure, troubleshoot, and enhance system features based on operational needs and issues.
• Project Coordination: Lead and support operational initiatives with internal and ext ...
• Process Improvement: Identify opportunities for process optimization, design solutions, and work with stakeholders to resolve root causes.
• Stakeholder Communication: Provide clear updates, track progress, and communicate risks and resolutions to all relevant teams.
• Performance & Reporting: Monitor KPIs, analyze data trends, and prepare reports to support decision-making and target achievement.
• Bachelor's or Master's degree in Engineering, BBA, or any related field.
• Maximum 3 years of working experience. Fresh graduates are also welcome to apply.
• Effective communication skills and good command of English.
• Proficient in working with numbers and data organization, especially with MS Excel or Google Sheet.
• Able to work effectively and efficiently towards goals in a complex, diverse and fast-paced environment.
• Strong project management, logical thinking and problem-solving skills with initiatives.
• Customer-oriented, open-minded, eager to learn, have good interpersonal skills and have team spirit.
• Fluent in computer programming (e.g. SQL, UiPath, Google App Script, JavaScript) is a plus.

ทักษะ:

Project Management, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• กลยุทธ์และแผนงานด้านเทคโนโลยีและนวัตกรรม.
• วางกลยุทธ์และแผนพัฒนาเทคโนโลยีให้สอดคล้องกับเป้าหมายธุรกิจร้านอาหาร.
• ค้นหาและประเมินเทคโนโลยีหรือนวัตกรรมใหม่ ๆ ที่สามารถนำมาใช้ในร้านอาหาร เช่น POS, Mobile Ordering, Digital Payment, Kitchen Display System, Inventory Management, CRM เป็นต้น.
• การบริหารโครงการ (Project Management).
• ดูแลและขับเคลื่อนโครงการด้านเทคโนโลยีและนวัตกรรมให้สำเร็จตามแผน.
• ประสานงานกับทุกฝ่ายในองค์กร เช่น ฝ่ายปฏิบัติการ ฝ่ายจัดซื้อ ฝ่ายบัญชีและการเงิน ฝ่ายการตลาด กับผู้ให้บริการเทคโนโลยีภายนอก.
• การปรับปรุงกระบวนการ (Process Improvement).
• วิเคราะห์ Pain Point ของร้านอาหารและหาแนวทางแก้ไขด้วยเทคโนโลยี.
• เพิ่มประสิทธิภาพด้านการจัดการสต็อก ต้นทุนอาหาร (Food Cost) และแรงงาน.
• การยกระดับประสบการณ์ลูกค้า (Customer Experience).
• นำเทคโนโลยีด้าน Digital Service มาประยุกต์ เช่น Self-Ordering Kiosk, Loyalty Program, Data Analytics.
• พัฒนาช่องทาง O2O (Online to Offline) เช่น Delivery Platform, Mobile App.
• การติดตามและประเมินผล.
• ติดตาม ROI ของโครงการด้านเทคโนโลยีและนวัตกรรม.
• จัดทำรายงานเสนอผู้บริหารเกี่ยวกับผลลัพธ์และโอกาสใหม่ ๆ.
• ไม่จำกัดเพศ อายุ 35 - 42 ปี.
• วุฒิการศึกษาระดับปริญญาตรี ขึ้นไป สาขาวิศวกรรมศาสตร์ เทคโนโลยีสารสนเทศ การจัดการนวัตกรรม หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ 5 - 8 ปี ขึ้นไป ด้านการจัดการเทคโนโลยี, IT Solution, หรือ Business Innovation (หากอยู่ในธุรกิจ F&B / Retail จะพิจารณาเป็นพิเศษ).
• มีทักษะ Project Management, Change Management และ Business Analysis.
• เข้าใจระบบร้านอาหาร เช่น POS, Inventory, CRM, Loyalty Platform.
• มีความคิดสร้างสรรค์ มองหาโอกาสใหม่ ๆ และสามารถเชื่อมโยงเทคโนโลยีเข้ากับการสร้างมูลค่าธุรกิจ.
• สมัครงานตำแหน่งนี้.