เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Service-Minded, English

ประเภทงาน:

งานประจำ

• ดูแลประสบการณ์ของคนไข้ตั้งแต่เข้ารับบริการที่คลินิก.
• ประสานงานกับ Reception และทีมพยาบาล.
• ติดตามลูกค้าผ่านระบบไลน์ของทีมแล็บ ให้ข้อมูลเกี่ยวกับการรักษาและตัวอ่อน.
• แนะนำแพ็คเกจการรักษาและให้ข้อมูลเพิ่มเติมเกี่ยวกับการรักษา.
• ดูแลและให้กำลังใจลูกค้าในกรณีผลการตรวจไม่เป็นไปตามคาด.
• ดูแลลูกค้า VIP และให้การสนับสนุนด้านจิตใจ.
• ประสานงานกับลูกค้าต่างชาติและเอเจนซี่เพื่อให้เกิดความเข้าใจตรงกัน.
• ประเมินความพึงพอใจหลังรับบริการและนำผลไปปรับปรุงการบริการ.
• เพศหญิง อายุ 24-35 ปี.
• ปริญญาตรีหากจบสาขาบริหารธุรกิจ การตลาด นิเทศศาสตร์ การจัดการ หรือสาขาที่เกี่ยวข้อง จะพิจารณาเป็นพิเศษ.
• มีประสบการณ์เกี่ยวกับงานลูกค้าสัมพันธ์ทางด้านคลินิก โรงพยาบาล.
• สื่อสารภาษาอังกฤษได้ดี มีคะแนน TOEIC ขั้นต่ำ 500 คะแนน.
• บุคคลิกหน้าตาดี มีใจรักงานบริการ มีมนุษย์พันธุ์ที่ดี.
• แก้ไขเฉพาะหน้าได้ดี มีทักษะในเข้าหาลูกค้า.
• หากมีประสบการณ์ด้าน CRM, Customer Service หรือธุรกิจสุขภาพ จะพิจารณาเป็นพิเศษ.
• ใช้เครื่องมือบน Line@/ Facebook/ Instagram ได้.
• สามารถใช้โปรแกรมคอมพื้นฐานได้ เช่น WMD,Google Calender, MS Office.
• สามารถทำงานเป็นทีมได้มีความเข้าใจลูกค้าในเชิงของความรู้สึกและอารมณ์มีทักษะในการสื่อสารและการเจรจาต่อรองยอดเยี่ยม.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับบริษัทที่มีชื่อเสียงในด้านการแพทย์เฉพาะทาง พร้อมโอกาสในการพัฒนาทักษะและเติบโตในสายอาชีพ พร้อมสวัสดิการที่ดีและสภาพแวดล้อมการทำงานที่เป็นมิตร.
• ค่าตอบแทนพิเศษ.
• ประกันชีวิต.
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• Incentive รายเดือน.
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• โบนัสประจำปี.
• OT.
• ฝึกอบรม.

ทักษะ:

Digital Marketing, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• วางแผนและดูแลกลยุทธ์ CRM เพื่อสร้างความสัมพันธ์ที่ดีกับลูกค้า.
• บริหารจัดการฐานข้อมูลลูกค้า (Customer Database, Segmentation, Loyalty Program).
• ออกแบบและดำเนินการแคมเปญ CRM ผ่านช่องทางต่าง ๆ เช่น Facebook, Line OA.
• พัฒนาและดูแล Customer Journey ให้สอดคล้องกับเป้าหมายธุรกิจ (Acquisition.
• Retention.
• Loyalty).
• โทรติดตามและให้คำปรึกษาลูกค้าเก่าเสมือนเป็น Personal Consultant.
• ศึกษาและแนะนำเครื่องมือ CRM ใหม่ ๆ หรือ Marketing Automation เพื่อนำมาปรับใช้.
• ประสานงานกับทีม Marketing และ Sales เพื่อให้กลยุทธ์สอดคล้องกับเป้าหมายธุรกิจ.
• ทำรายงานสรุปผลประจำเดือนเพื่อวางแผนพัฒนากลยุทธ์ต่อไป.
• ปริญญาตรีขึ้นไป สาขาการตลาด บริหารธุรกิจ ดิจิทัลมาร์เก็ตติ้ง หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ทำงานด้าน CRM, Digital Marketing, Data Analytics อย่างน้อย 1-3 ปี.
• มีความรู้ด้าน Data Segmentation, Customer Journey, Retention Marketing จะพิจารณาเป็นพิเศษ.
• มีประสบการณ์ด้าน Loyalty Program หรือ Membership Management.
• มีทักษะด้านการวิเคราะห์ข้อมูลและการนำเสนอ.
• มีทักษะการเจรจา ประสานงาน ที่ดี.
• มีใจรักในงานบริการ.
• มีความรับผิดชอบ ละเอียด รอบคอบ รู้หน้าที่.
• สามารถทำงานภายใต้แรงกดดันได้.
• มีมนุษยสัมพันธ์ที่ดี มีพลังบวก ชอบเรียนรู้สิ่งใหม่ ๆ อยู่เสมอ และพร้อมทำงานเป็นทีม.
• มีทักษะในการสื่อสารด้านภาษาอังกฤษ.
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• Necessary.
• Always Enabled.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Negotiation, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• 1 Minute Walk from BTS Surasak to the Office.
• Annual Bonus.
• Salary & Performance Reviews.
• Career Path support Policy.
• Group Insurance.
• Provident Fund.
• Savings Cooperative.
• Good Working Environment and Good Employee Relations.
• Special Subsidy.
• Identify potential clients in the food services industry.
• Conduct cold calls and schedule client meetings.
• Prepare and deliver sales presentations.
• Nurture relationships with existing clients.
• Upsell and cross-sell products/services.
• Handle customer queries and concerns.
• Monitor competitors and market trends.
• Gather customer feedback.
• Participate in industry events and conferences.
• Maintain a sales database.
• Generate weekly and monthly sales reports.
• Provide feedback to the sales and product teams.
• Work closely with the marketing department on sales campaigns.
• Coordinate with customer service for after-sales support.
• Applicant.
• Bachelor's degree in Business, Marketing, or related field.
• Minimum 3-5 years of experience in sales, specifically in the food services industry.
• Excellent verbal and written communication skills.
• Strong negotiation and closing skills.
• Proficiency in using CRM software.
• Must have a valid driver's license.
• Willingness to travel as needed.

ทักษะ:

Negotiation, Leadership Skill, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• 1 minute walk from BTS Surasak to the office.
• Annual bonus.
• Salary & Performance reviews.
• Career path support policy.
• Group insurance.
• Provident fund.
• Savings Cooperative.
• Good working environment and good employee relations.
• Special subsidy.
• The Sales Manager is responsible for overseeing sales operations and strategies across the entire country. They will lead a team of sales professionals, develop sales plans, and execute strategies to achieve company sales targets.
• Develop and implement comprehensive sales strategies and plans to achieve sales targets nationwide.
• Lead, motivate, and manage a team of sales representatives to ensure they meet or exceed sales goals.
• Analyze market trends and customer needs to identify new business opportunities and areas for growth.
• Build and maintain strong relationships with key clients and stakeholders to ensure customer satisfaction and loyalty.
• Monitor and evaluate sales performance metrics, providing regular reports and updates to senior management.
• Collaborate with other departments, such as marketing and product development, to align sales strategies with overall company objectives.
• Conduct regular training sessions to enhance the skills and knowledge of the sales team.
• Stay abreast of industry trends, competitors, and market conditions to adjust sales strategies as needed.
• Develop and manage the sales budget, ensuring efficient allocation of resources to maximize revenue.
• Ensure compliance with company policies, procedures, and ethical standards in all sales activities.
• Travel extensively to various regions within the country to oversee sales operations, meet clients, and assess market conditions.
• Applicant.
• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven experience in sales management, with a track record of meeting or exceeding sales targets.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and negotiation skills.
• Analytical mindset with the ability to interpret sales data and make strategic decisions.
• Ability to work effectively in a fast-paced and dynamic environment.
• Willingness to travel extensively within the country.
• Familiarity with CRM software and sales management tools.

ทักษะ:

Customer Relationship Management (CRM), Project Management, Data Analysis

ประเภทงาน:

งานประจำ

• Develop and execute strategic account plans to drive customer retention, growth, and advocacy.
• Proactively engage with customers to understand their business objectives, challenges, and technical requirements.
• Act as a trusted advisor, guiding customers through change management initiatives and product adoption processes.
• Monitor customer health, analyze usage data, and identify opportunities for process improvements and increased value realization.
• Collaborate cross-functionally with sales, product, and technical support teams to address customer needs and resolve complex issues.
• Leverage strong business communication skills to conduct effective presentations, workshops, and business reviews with executive stakeholders.
• Contribute to the ongoing development and refinement of customer success strategies and best practices.
• Drive customer satisfaction through exceptional customer experience (CX) and proactive relationship management.
• Identify opportunities for upselling and cross-selling, working closely with the Sales Management team.
• Manage and prioritize multiple customer engagements and projects concurrently, demonstrating strong program and project management capabilities.
• Provide technical support guidance and escalation management when necessary, ensuring timely resolution.
• Bachelor's degree in Business, Computer Science, or a related field.
• Proven experience in a customer-facing role, such as Account Management or Customer Success, preferably within a B2B SaaS environment.
• Demonstrated expertise in Customer Relationship Management (CRM) and a deep understanding of customer engagement methodologies.
• Strong analytical skills with the ability to perform Data Analysis and Data Management to derive actionable insights.
• Excellent Business Communications skills, both written and verbal, with the ability to articulate complex information clearly and concisely.
• Experience with Change Management principles and guiding customers through transitions.
• A strong passion for delivering exceptional Customer Experience (CX) and driving Customer Satisfaction.
• Familiarity with Product Management concepts and the ability to articulate product value.
• Proven ability in Program Management and Project Management, with experience managing multiple initiatives simultaneously.
• Understanding of Sales Management principles and the ability to identify growth opportunities.
• Basic understanding of Technical Support processes and ability to troubleshoot common issues.
• LI-SP1.
• Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Teamwork, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Perform clerical duties such as sending rooming list to hotels, issuing tour documentations to agencie.
• Work closely with sales teams & internal overseas offices in solving daily enquiries from clients in a timely manner.
• Priorities daily workload, ensuring all required tasks are completed within deadline.
• Other ad-hoc projects as assigned.
• Strong analysis, critical thinking, and evaluation abilities.
• Proven work experience as a Sales account executive.
• Service-oriented with a very positive working attitude.
• Hands-on experience with customer service.
• Solid knowledge of CRM software an MS office.
• Understanding of sales performance metrics.
• Analytical and time-management skills.
• Service-oriented with a very positive working attitude.
• Ability to prioritize work effectively, and work independently with minimum supervision.
• Attentive to details and sensitive to figures.
• Organization skills and ability to multitask in a fast-paced work environment.
• Highly motivated and a good teamwork player.
• Excellent communication and interpersonal skills in both written and verbal in Thai and English.
• Computer literate with Microsoft Office applications.
• Knowledge of European destinations is an advantage.
• Authorization to work in Thailand.
• Bachelor's degree in any discipline ideally in Business Administration, Marketing, Travel & Tourism or relevant field.
• At least 1-3 years of Sales experience preferably from the following sectors: outbound travel; international airline or a B2B land operator.
• Excellent communication in written and spoken English to negotiate and present in English.
• Attention to detail and accuracy.
• The dedication to high performance and results.
• Thorough planning and organization skills.
• The behavior of customer-focused, to be highly motivated, and being a good team player.
• Opportunity to work in an international environment.
• Diverse & Inclusive culture.
• Learning and training opportunities for growth.
• Dedicated Employee Engagement Activities.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Leadership Skill, ERP, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Ensure alignment of project scope, objectives with client expectations.
• Able to identify resources or tasks needed for the project.
• Serve as main point of contact for clients throughout the engagement cycle (onboarding).
• Provide project updates via meetings or emails.
• Able to manage client expectations and ensure any changes are clearly communicated and documented.
• Facilitate collaboration between internal teams and send progress reports for clients and senior leaders.
• Support client onboarding and software handover by organizing and gathering client needs and facilitating software walkthrough/client training.
• Review, process, and respond to client queries within the turn-around-time as defined by the team goals.
• Track and monitor developments and trends on ESG reporting requirements in the markets/jurisdictions covered by the team.
• Participate in, and contribute to further development of processes and improvements in the ESG product offering by collaborating with colleagues within the team as well as from other departments such as IT, Marketing, etc.
• Support overall team goals by taking ownership of production targets, delivering required output of high quality, and ensuring that deadlines are met.
• Provide internal support by contributing to periodic training sessions to develop the team's knowledge base.
• Education.
• Candidate must possess at least Bachelor's degree e.g. Business, International Development/ Relations, Social Science, Interdisciplinary Studies etc. (a degree in Sustainability or any relevant field such as Environmental Science or International Human Rights is good to have, but not required).
• Experience.
• Has at least 2- 3 years of professional experience in project management for SaaS product.
• Has superior Client-Facing Skills.
• Proven ability to define a clear Statement of Work (SOW), and manage client expectations regarding changes, costs, and timelines.
• Risk & Issue Management: Proactive identification, documentation, and mitigation of project risks (e.g., resource conflicts, technical dependencies, client delays) and effective management of issues and escalations.
• SaaS/Software Implementation Experience: At least 3-5 years of direct experience managing B2B software, ERP, CRM, or specialized SaaS platform implementations from kick-off to Go-Live is a plus.
• Exceptional Communication: Mastery of written and verbal communication, including the ability to communicate project status, complex technical issues, and risks clearly to both technical teams and executive-level clients (Stakeholder Management).
• Leadership & Conflict Resolution: The ability to motivate and lead a diverse, cross-functional team (developers, consultants, client leads) and to act as a neutral party to resolve conflicts - both internal and external.
• Adaptability & Problem-Solving: Projects rarely go perfectly. The PM must be flexible and an effective problem-solver, quickly devising creative solutions for unexpected technical roadblocks or client-side resource constraints.
• Some Knowledge on ESG reporting requirements such as annual and sustainability reports.
• Experience in issuer/client communication and working with teams across different geographies is preferred.
• Skill/Certifications/Languages.
• Fluent in English and Thai.
• Excellent research, analytical, and time management skills.
• Results-driven and has the ability to work under pressure and can work on daily/weekly deadlines.
• Self-motivated, works well independently or with a team.
• Good to have (but not required): Completed certifications on international frameworks such as GRI, TCFD, SASB, etc.

ทักษะ:

Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Source new sales opportunities through inbound lead follow-ups and outbound cold calls and emails.
• Understand customer needs and identify how our solutions can address them.
• Conduct account research, identify key stakeholders, and generate interest effectively.
• Manage multiple tasks simultaneously and prioritize workload efficiently.
• Demonstrate strong oral and written communication skills in all interactions.
• Maintain, organize, and expand a high-quality database of prospects within your assigned scope.
• What You Will Need.
• New graduates are highly encouraged;.
• University degree in related fields;.
• Inside sales experience is a plus;.
• Good exposure to the e-commerce society will be an advantage;.
• Ability to multi-task and manage time effectively;.
• Excellent oral and written communication skills;.
• Should be creative about researching markets, identifying key players, and generating leads;.
• You're a natural around the phone, and dialing dozens of numbers a day is a piece of cake for you;.
• Ability to be flexible and adapt quickly in a fast-paced, start-up environment;.
• Strong problem identification and objection-resolution skills;.
• Preferably digital marketing-related experience in a customer-oriented position;.
• What We Offer.
• Be part of a diverse team that's as global as it gets - where every voice is heard and 50+ nationalities build together.
• Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
• Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• Become a Shareowner through our eligibility-based "ESOP" and own a piece of what you build.
• Help build the team you want to work with and enjoy rewarding referral bonuses.
• Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
• From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
• n.
• We aren't just hiring for a position; we are hiring for a mission - a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.
• To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.
• If this sounds like who you are and where you aspire to be, we are excited to meet you.
• We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
• Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium!.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Support remote team members on the ground with cross-departmental communications, coordination, and system inputs/updates.
• Prepare, review, and audit internal documents and reports prior to submitting for Head of Department (HOD) approval.
• Collect, consolidate, and update team data and channel databases regularly.
• Monitor and analyze sales data from channel managers.
• Prepare regular reports from the system.
• Collaborate with channel managers and the finance team on expense reports etc.
• Facilitate cross-functional collaboration between departments to address overseas team needs and requests.
• Assist and monitor accurate records of sales activities, partner communications, and performance metrics in the company's CRM system.
• Minimum 2 years of experience in Sales Coordinator, Sales Support, Customer Service, or related functions.
• Experience in real estate or hospitality.
• Good Excel skills (Reporting).
• Able to communicate in English, Thai or other languages are preferred.
• Basic knowledge of real estate, partnership.
• Details oriented.
• Cross-cultural communication and interpersonal skills.
• English, Thai, proficiency in an additional language relevant to the target regions is a plus.
• Proficient in CRM software and sales reporting tools.

ทักษะ:

Negotiation, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Identify, approach, and acquire new B2B customers within the LTL segment.
• Develop a robust sales pipeline through lead generation, networking, and market mapping.
• Conduct sales presentations, proposals, and negotiate pricing and contracts.
• Collaborate with pricing and operations to design solutions that meet client requirements.
• Account Management.
• Manage existing accounts to ensure satisfaction, retention, and revenue growth.
• Conduct regular business reviews to identify upselling and cross-selling opportunities.
• Collaboration with Internal Teams.
• Coordinate with Operations and Customer Service to resolve service issues.
• Work closely with solutions, transport and project management teams to ensure a cohesive approach to sales.
• Share client feedback with relevant departments to help improve products and services.
• nWhy Join Us?.
• We are committed to creating a supportive and rewarding work environment. Our employees are our greatest asset, and we strive to offer a compensation package that recognizes and values their contributions.
• Submit a job application.
• By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the "Notice") and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the "Company") for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.

ทักษะ:

Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Source new sales opportunities through inbound lead follow-ups and outbound cold calls and emails.
• Understand customer needs and identify how our solutions can address them.
• Conduct account research, identify key stakeholders, and generate interest effectively.
• Manage multiple tasks simultaneously and prioritize workload efficiently.
• Demonstrate strong oral and written communication skills in all interactions.
• Maintain, organize, and expand a high-quality database of prospects within your assigned scope.
• What You Will Need.
• New graduates are highly encouraged;.
• University degree in related fields;.
• Inside sales experience is a plus;.
• Good exposure to the e-commerce society will be an advantage;.
• Ability to multi-task and manage time effectively;.
• Excellent oral and written communication skills;.
• Should be creative about researching markets, identifying key players, and generating leads;.
• You're a natural around the phone, and dialing dozens of numbers a day is a piece of cake for you;.
• Ability to be flexible and adapt quickly in a fast-paced, start-up environment;.
• Strong problem identification and objection-resolution skills;.
• Preferably digital marketing-related experience in a customer-oriented position;.
• What We Offer.
• Be part of a diverse team that's as global as it gets - where every voice is heard and 50+ nationalities build together.
• Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
• Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• Become a Shareowner through our eligibility-based "ESOP" and own a piece of what you build.
• Help build the team you want to work with and enjoy rewarding referral bonuses.
• Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
• From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
• n.
• We aren't just hiring for a position; we are hiring for a mission - a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.
• To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.
• If this sounds like who you are and where you aspire to be, we are excited to meet you.
• We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
• Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Develop and run the digital sales strategy for healthcare packages across the hospital website, LINE Official Account, social media, and e-commerce marketplaces such as Shopee and Lazada.
• Plan and execute promotional campaigns, including flash sales, seasonal offers, and bundled packages, with clear revenue and conversion targets.
• Manage paid media (Google Ads, Meta, TikTok) and optimize cost per acquisition and return on ad spend.
• Oversee the online booking and payment journey from first click to confirmed appointment, and work with IT and operations to reduce drop-off.
• Coordinate with content and SEO teams to make sure product pages are persuasive, accurate, and available in the languages our patients use.
• Track and report on online sales performance using GA4, marketplace dashboards, and CRM data.
• Offline Sales.
• Plan and run on-site activities such as health fairs, corporate roadshows, and in-hospital promotional events.
• Train and support front-line staff and patient relations teams on current packages and promotions so in-hospital sales are consistent.
• Shared / Omnichannel.
• Create a unified sales and marketing plan so online and offline channels support each other rather than compete.
• Maintain lead and customer data in the CRM, and use it for segmentation, remarketing, and repeat-visit campaigns.
• Work with clinical departments to develop new packages based on market demand and service capacity.
• Set budgets, forecast revenue, and present monthly performance reports to management.
• Bachelor's degree in Marketing, Business Administration, Communications, or related field. MBA is a plus.
• Minimum 5 years of experience in marketing or sales, with at least 2 years in healthcare, wellness, insurance, or other regulated industries.
• Proven success in digital sales, performance marketing, and B2B/field sales.
• Experience with e-commerce platforms, CRM systems, GA4, and marketing analytics.
• Strong communication skills in both Thai and English.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Business Development, Project Management, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Integrate, formulate, and execute personalized omnichannel marketing strategies, covering marketing communications, multi-channel campaign management, and customer loyalty initiatives.
• Create and manage a consumer insights plan to understand trends, consumer attitudes and behaviors, functional and emotional requirements, consumption occasions, shopper needs, and translate these findings into actionable insights for brand positioning and messaging.
• Capture and analyze customer data across all communication channels throughout the customer lifecycle.
• Drive the utilization of data for commercial purposes, leading analysis and acting as a catalyst for change (insights generation, execution of action plans, measurement, and change management).
• Manage and strengthen relationships with business users to maximize data for commercial purposes and create actionable insights from various existing data sources.
• Initiate ideas, create a roadmap, and execute plans for new data acquisition to propel the business forward.
• Collaborate seamlessly with marketing, analytics, products, and IT teams on analytics deliverables and work processes.
• Key Qualification.
• Education (Minimum qualifications required).
• Bachelor / Master degree.
• Business Administration, Economics, Statistics, or a related field.
• Experience (Minimum professional experience required).
• Proven 7 years of experience in customer insights and commercial analysis, with expertise in at least one of the following fields: retail, pricing, promotions, CRM, or media measurements.
• Experience in retail, real estate industry is a plus.
• Be able to communicate in English.
• Skills and Knowledge (Minimum specifics skills and competencies required).
• A results-oriented, resilient professional who is open to collaborating with individuals from diverse data literacy backgrounds.
• Highly proficient in data analytics skills, including the use of visualization and analytical tools for commercial purposes.
• Exceptional communication and data translation abilities for effective engagement with business users, coupled with strong presentation and interpersonal skills in both Thai and English.
• A background in business development related to insights or platform solutions would be a valuable asset.
• Demonstrated excellence in project management and organizational skills, as well as strong interpersonal capabilities.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Data Analysis, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Be a key driver of commercial excellence by shaping channel strategies and business decisions that positively impact healthcare professionals and patients across Thailand.
• Lead channel planning and operational excellence initiatives to enable sustainable business growth and outstanding customer engagement.
• Based in Bangkok, Thailand, collaborate with Sales, Marketing, Market Access, and Business Analytics teams to transform insights into impactful business actions.
• Tasks & Responsibilities.
• Lead channel performance monitoring and identify business opportunities through data-driven insights.
• Develop and execute channel operations strategies aligned with business objectives and customer needs.
• Coordinate cross-functional initiatives to improve operational efficiency and commercial execution.
• Manage business planning processes, target settings, and performance tracking.
• Ensure data quality, reporting accuracy, and timely delivery of business insights to stakeholders.
• Drive continuous improvement initiatives and implement best practices across channel operations.
• Bachelor's degree in Business Administration, Life Sciences, Analytics, or related fields.
• Minimum 2 years of proven experience in Commercial Operations, Business Analytics, Sales Operations, or Channel Management within the Life Science industry.
• Strong analytical and problem-solving skills with the ability to translate data into actionable business recommendations.
• Demonstrated ability to work effectively with cross-functional stakeholders in a matrix environment.
• Proficiency in CRM systems, Microsoft Excel, and data analysis or visualization tools; experience with business intelligence platforms and project management tools is an advantage.
• Proficiency for English in professional level and fluent in Thai are required.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), Problem Solving, Assurance

ประเภทงาน:

งานประจำ

You'll Make a Difference By: Provide strategic financial guidance: Partner with sales teams to offer expert advice on deal structuring, pricing strategies, and return on investment (ROI) analysis to maximize profitability. Analyze financial data and performance: Evaluate sales performance metrics, including revenue and profit, and identify key trends and opportunities for improvement. Manage sales planning and forecasting: Support the creation of financial forecasts and budgets for sales initiatives, ensuring alignment with various stakeholders. Contribute to business development: ...

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft Office, Power point, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Build and maintain strong relationships with healthcare professionals through regular, planned visits.
• Share accurate and clear scientific information to support healthcare professionals' decision-making.
• Develop and execute territory plans to meet and exceed sales and customer engagement goals.
• Monitor market dynamics, competitor activity, and customer needs to identify opportunities for growth.
• Collaborate with internal teams to align strategies and deliver outstanding customer experiences.
• Ensure all activities follow ethical codes, local laws, and company policies to maintain trust and compliance.
• Why You?.
• Basic Qualification.
• Bachelor's degree in Life Sciences, Pharmacy, Nursing, Biotechnology, or a related field.
• Minimum of one year experience in a customer-facing role such as field sales, medical representation, or territory management.
• Strong communication skills in Thai; English communication skills are a plus.
• Valid driver's license and willingness to travel regularly within the assigned territory.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with basic customer relationship management (CRM) tools.
• Commitment to acting with integrity and professionalism in all customer interactions.
• Preferred Qualification.
• Experience working in pharmaceutical sales or healthcare settings in Thailand, preferably in urban areas such as Bangkok.
• Ability to interpret scientific studies and present clinical data confidently.
• Strong listening and interpersonal skills that help you build effective partnerships.
• Experience leading educational sessions or group presentations.
• Adaptability, eagerness to learn, and a proactive mindset.
• Bilingual skills or additional language abilities to connect with diverse healthcare professionals.
• Work Model.
• This role is primarily on-site in Thailand and requires regular field visits to hospitals, clinics, and healthcare centers within the assigned territory. Some local flexibility for hybrid working may be considered depending on business needs and team arrangements.
• Ready to grow your career with a company focused on meaningful impact? Apply today and start making a difference by supporting healthcare professionals and the patients they serve. We look forward to hearing how you can contribute to getting ahead of disease together.
• Skills.
• Customer Centric Selling, Data to Insights, Digital Fluency, Omnichannel, Sales Territory Management, Scientific Literacy.
• Why GSK?.
• Uniting science, technology and talent to get ahead of disease together.
• GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.
• People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
• We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact [email protected]. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.
• Important notice to Employment businesses/ Agencies.
• GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Automation, Customer Relationship Management (CRM), Project Management, English

ประเภทงาน:

งานประจำ

• Chatbot Operations: Manage and improve conversational automation, including content design, task flow, and monitor performance to improve customer resolution and experience.
• System Management (CRM): Ensure smooth day-to-day operations across frontend and backend. Configure, troubleshoot, and enhance system features based on operational needs and issues.
• Project Coordination: Lead and support operational initiatives with internal and ext ...
• Process Improvement: Identify opportunities for process optimization, design solutions, and work with stakeholders to resolve root causes.
• Stakeholder Communication: Provide clear updates, track progress, and communicate risks and resolutions to all relevant teams.
• Performance & Reporting: Monitor KPIs, analyze data trends, and prepare reports to support decision-making and target achievement.
• Bachelor's or Master's degree in Engineering, BBA, or any related field.
• Maximum 3 years of working experience. Fresh graduates are also welcome to apply.
• Effective communication skills and good command of English.
• Proficient in working with numbers and data organization, especially with MS Excel or Google Sheet.
• Able to work effectively and efficiently towards goals in a complex, diverse and fast-paced environment.
• Strong project management, logical thinking and problem-solving skills with initiatives.
• Customer-oriented, open-minded, eager to learn, have good interpersonal skills and have team spirit.
• Fluent in computer programming (e.g. SQL, UiPath, Google App Script, JavaScript) is a plus.

ทักษะ:

Project Management, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• กลยุทธ์และแผนงานด้านเทคโนโลยีและนวัตกรรม.
• วางกลยุทธ์และแผนพัฒนาเทคโนโลยีให้สอดคล้องกับเป้าหมายธุรกิจร้านอาหาร.
• ค้นหาและประเมินเทคโนโลยีหรือนวัตกรรมใหม่ ๆ ที่สามารถนำมาใช้ในร้านอาหาร เช่น POS, Mobile Ordering, Digital Payment, Kitchen Display System, Inventory Management, CRM เป็นต้น.
• การบริหารโครงการ (Project Management).
• ดูแลและขับเคลื่อนโครงการด้านเทคโนโลยีและนวัตกรรมให้สำเร็จตามแผน.
• ประสานงานกับทุกฝ่ายในองค์กร เช่น ฝ่ายปฏิบัติการ ฝ่ายจัดซื้อ ฝ่ายบัญชีและการเงิน ฝ่ายการตลาด กับผู้ให้บริการเทคโนโลยีภายนอก.
• การปรับปรุงกระบวนการ (Process Improvement).
• วิเคราะห์ Pain Point ของร้านอาหารและหาแนวทางแก้ไขด้วยเทคโนโลยี.
• เพิ่มประสิทธิภาพด้านการจัดการสต็อก ต้นทุนอาหาร (Food Cost) และแรงงาน.
• การยกระดับประสบการณ์ลูกค้า (Customer Experience).
• นำเทคโนโลยีด้าน Digital Service มาประยุกต์ เช่น Self-Ordering Kiosk, Loyalty Program, Data Analytics.
• พัฒนาช่องทาง O2O (Online to Offline) เช่น Delivery Platform, Mobile App.
• การติดตามและประเมินผล.
• ติดตาม ROI ของโครงการด้านเทคโนโลยีและนวัตกรรม.
• จัดทำรายงานเสนอผู้บริหารเกี่ยวกับผลลัพธ์และโอกาสใหม่ ๆ.
• ไม่จำกัดเพศ อายุ 35 - 42 ปี.
• วุฒิการศึกษาระดับปริญญาตรี ขึ้นไป สาขาวิศวกรรมศาสตร์ เทคโนโลยีสารสนเทศ การจัดการนวัตกรรม หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ 5 - 8 ปี ขึ้นไป ด้านการจัดการเทคโนโลยี, IT Solution, หรือ Business Innovation (หากอยู่ในธุรกิจ F&B / Retail จะพิจารณาเป็นพิเศษ).
• มีทักษะ Project Management, Change Management และ Business Analysis.
• เข้าใจระบบร้านอาหาร เช่น POS, Inventory, CRM, Loyalty Platform.
• มีความคิดสร้างสรรค์ มองหาโอกาสใหม่ ๆ และสามารถเชื่อมโยงเทคโนโลยีเข้ากับการสร้างมูลค่าธุรกิจ.
• สมัครงานตำแหน่งนี้.

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• We are seeking a Lifestyle Concierge to act as the primary point of contact for our clients, delivering exceptional service and tailored solutions. This role is ideal for individuals who are passionate about customer service, enjoy problem-solving, and have a strong interest in global lifestyle trends.
• Location: GPF Witthayu Towers (Within walking distance from BTS Ploenchit & MRT Lumphini).
• Important Working Conditions.
• Rotating shift schedule (5 working days per week).
• Required to work on weekends and public holidays as assigned.
• Must be able to work morning, afternoon, and night shifts.
• 100% on-site position.
• Handle customer requests via phone, email, and/or chat channels.
• Research and fulfill requests across dining, entertainment, travel, sports & recreation, shopping, roadside assistance, home services, and unique lifestyle needs.
• Provide accurate, timely, and professional responses to inquiries and complaints.
• Ensure service delivery aligns with contractual scope and communicate any limitations effectively.
• Participate in team meetings and training sessions to stay updated on client requirements.
• Utilize internal systems and web-based tools to manage customer data and service requests.
• Adhere to company and client policies in all customer interactions.
• Safeguard customer data and escalate issues when necessary.
• Bachelor's degree in any field (or equivalent work experience).
• Previous customer service or call center experience is an advantage (0-2 years acceptable for entry-level roles).
• Fluent in Thai with good command of English (spoken and written).
• Strong communication and active listening skills.
• Ability to handle high-volume calls and multitask effectively.
• Good problem-solving skills with a service-oriented mindset.
• Basic computer skills (MS Office, CRM systems, web research).
• Ability to work in a shift-based environment (including weekends and night shifts).
• Strong attention to detail and accuracy in handling customer information.
• Positive attitude, patience, and emotional resilience when dealing with customers.
• Team player with good interpersonal skills.
• Footer.

ทักษะ:

Teamwork, Customer Relationship Management (CRM), Negotiation, Project Management, English

ประเภทงาน:

งานประจำ

• สังกัด: ทีม Corporate FX Sales สายงานธุรกิจตลาดเงินตลาดทุน.
• ผู้บังคับบัญชา: ผู้ช่วยกรรมการผู้จัดการใหญ่(EVP Team Leader).
• ผู้อำนวยการฝ่ายอาวุโส ผู้บริหารฝ่าย (SVP Team Leader).
• ผู้อำนวยการฝ่าย ผู้บริหารฝ่าย (FVP Team Leader).
• ผู้ใต้บังคับบัญชา: -.
• วัตถุประสงค์หลัก: ดำเนินการซื้อขายเงินตราต่างประเทศ (FX Spot, Forward, Options, FX และ Bank Note) และการทำธุรกรรมอนุพันธ์อื่นๆ ระหว่างธนาคารและลูกค้ากลุ่มเป้าหมาย รวมทั้งวิเคราะห์ปัญหาและนำเสนอผลิตภัณฑ์ทางการเงินที่เหมาะสมกับความต้องการของลูกค้า ตลอดจนวางแผนการตลาดเพื่อเพิ่มยอดธุรกรรมและฐานลูกค้า.
• Job Responsibilities.
• ทำการซื้อขายเงินตราต่างประเทศ (FX Spot, Forward, Options) และการทำธุรกรรมอนุพันธ์อื่นๆ ระหว่างธนาคารและลูกค้า โดยครอบคลุมถึงลูกค้ารายย่อย บริษัทฯ ขนาดเล็กและขนาดกลาง ตลอดจนลูกค้าหน่วยงานราชการและรัฐวิสาหกิจ.
• ทำการซื้อขายเงินตราต่างประเทศ (FX และ Bank Note) ระหว่างธนาคารและลูกค้านิติบุคคลรับอนุญาต / บุคคลรับอนุญาตจากธนาคาร แห่งประเทศไทย รวมถึงนิติบุคคลรับอนุญาต และสถาบันการเงินในต่างประเทศ.
• ติดตามข่าวสารการเคลื่อนไหวของตลาดเงิน รายงานความเคลื่อนไหว และวิเคราะห์ข้อมูลข่าวสารระหว่างวัน และแจ้งข่าวสารความเคลื่อนไหวของตลาดให้แก่ลูกค้า พร้อมทั้งวิเคราะห์ปัญหา และนำเสนอผลิตภัณฑ์ทางการเงินที่เหมาะสมกับสถานการณ์และความต้องการของลูกค้า.
• วางแผนการตลาดเพื่อเพิ่มยอดธุรกรรมและฐานลูกค้า และทำกำไรจากการขายผลิตภัณฑ์ทางการเงินตามเป้าที่ธนาคารกำหนด โดยติดตามผลการดำเนินงาน (Business Volume และ Profit) ในแต่ละเดือน เพื่อการวางแผนและปรับเปลี่ยนกลยุทธ์ในการดำเนินธุรกิจตามเป้าหมาย.
• ดูแลและประสานงานกับทีม Trading ทีม Markets Solutions and Innovation และ/หรือ ทีม Business Manager and Product Control เพื่อเสนอแนะผลิตภัณฑ์ทางการเงิน ที่เหมาะสมกับลูกค้า.
• ดูแลและควบคุมการใช้วงเงินที่เกี่ยวข้องกับธุรกรรมที่ลูกค้ามีอยู่กับธนาคาร ให้อยู่ภายใต้กรอบที่ได้รับอนุมัติ.
• ดูแลด้านการพนักงาน งบประมาณ สารบรรณ และรวบรวมแผนธุรกิจของหน่วยงาน.
• ปฏิบัติหน้าที่อื่นใดตามที่ได้รับมอบหมาย.
• Required.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านบริหารธุรกิจ การบัญชี การเงิน เศรษฐศาสตร์ การตลาด หรือสาขาวิชาที่เกี่ยวข้อง.
• มีความรู้ด้านการบริหารการขาย การบริหารสภาพคล่อง และการบริหารเงิน หรือมีประสบการณ์ในงานที่เกี่ยวข้อง.
• มีความรู้ด้านตลาดทุน ตลาดการเงิน หรือมีประสบการณ์ในงานที่เกี่ยวข้อง.
• มีความรอบรู้ในธุรกิจธนาคาร ผลิตภัณฑ์ และบริการ รวมถึงมีความรู้ด้านการตลาด.
• สามารถบริหารจัดการ วิเคราะห์ปัญหา และแก้ปัญหาเฉพาะหน้าได้ดี.
• มีทักษะและความสามารถในการสื่อสารได้อย่างมีประสิทธิผล.
• มีทักษะในการนำเสนอ การให้คำปรึกษา และการวิเคราะห์ข้อมูลทางการเงิน.
• มีความสามารถในการวิเคราะห์ความต้องการของลูกค้า และนำเสนอผลิตภัณฑ์ที่เหมาะสมกับลูกค้าได้.
• มีความสามารถในการใช้ภาษาอังกฤษ.
• Preferred.
• และประสบการณ์ที่ควรมี:-.
• Competencies.
• KTB_C001 (C): Collaboration.
• KTB_C001: Communication.
• KTB_C003 (C): Customer and Market Focus.
• KTB_C004: Decision Making and Critical Thinking.
• KTB_C005: Growth Minded.
• KTB_C006 (C): Results Orientation.
• KTB_C002: English Proficiency.
• KTB_C008 (C): Teamwork.
• KTB_C003: Emotional Resilience.
• KTB_D001: Design Thinking.
• KTB_L001: Strategic Execution.
• KTB_L008: Seamless Customer Experience Design.
• KTB_L009: Delivering Digital Solution.
• KTB_L012: Collaborative Innovation.
• KTB_L017: Results Orientation (C).
• KTB_L021: Teamwork (C).
• KTB_T005: Banking Industry and Business Acumen.
• KTB_T020: Consulting and Advisory Skill.
• KTB_T029: Customer Experience Management.
• KTB_T032: Data Analytic and Data Management.
• KTB_T041: Economic Knowledge.
• KTB_T048: Financial Investment Skill.
• CRM_T076: Business Negotiation.
• KTB_T086: Portfolio and Investment Management.
• BIZ_T091: Product Knowledge.
• KTB_T092: Project Management (C).
• KTB_T101: General Risk Management.
• KTB_T104: Selling Skill.
• KTB_T112: System Usage.
• KTB_T193: Financial Analysis.
• KTB_L002: Cross-Functional Collaboration.
• KTB_L003: Innovation Enablement.
• KTB_L004: Ownership and Accountability.
• KTB_L006: Innovative Delivery.
• KTB_L007: Customer Insight Translation.
• KTB_L011: Shared Value Leadership.
• KTB_L016: Project Management (C).
• KTB_L019: Stakeholder Management (C).
• KTB_T066: Law and Regulation.
• KTB_L010: Ecosystem Value Creation.
• KTB_L013: Future Talent Development.
• KTB_L015: Digital Culture Enablement.
• KTB_L018: Risk Management (C).
• KTB_L022: Value Management (C).
• Skills.