เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Service-Minded, English

ประเภทงาน:

งานประจำ

• ดูแลประสบการณ์ของคนไข้ตั้งแต่เข้ารับบริการที่คลินิก.
• ประสานงานกับ Reception และทีมพยาบาล.
• ติดตามลูกค้าผ่านระบบไลน์ของทีมแล็บ ให้ข้อมูลเกี่ยวกับการรักษาและตัวอ่อน.
• แนะนำแพ็คเกจการรักษาและให้ข้อมูลเพิ่มเติมเกี่ยวกับการรักษา.
• ดูแลและให้กำลังใจลูกค้าในกรณีผลการตรวจไม่เป็นไปตามคาด.
• ดูแลลูกค้า VIP และให้การสนับสนุนด้านจิตใจ.
• ประสานงานกับลูกค้าต่างชาติและเอเจนซี่เพื่อให้เกิดความเข้าใจตรงกัน.
• ประเมินความพึงพอใจหลังรับบริการและนำผลไปปรับปรุงการบริการ.
• เพศหญิง อายุ 24-35 ปี.
• ปริญญาตรีหากจบสาขาบริหารธุรกิจ การตลาด นิเทศศาสตร์ การจัดการ หรือสาขาที่เกี่ยวข้อง จะพิจารณาเป็นพิเศษ.
• มีประสบการณ์เกี่ยวกับงานลูกค้าสัมพันธ์ทางด้านคลินิก โรงพยาบาล.
• สื่อสารภาษาอังกฤษได้ดี มีคะแนน TOEIC ขั้นต่ำ 500 คะแนน.
• บุคคลิกหน้าตาดี มีใจรักงานบริการ มีมนุษย์พันธุ์ที่ดี.
• แก้ไขเฉพาะหน้าได้ดี มีทักษะในเข้าหาลูกค้า.
• หากมีประสบการณ์ด้าน CRM, Customer Service หรือธุรกิจสุขภาพ จะพิจารณาเป็นพิเศษ.
• ใช้เครื่องมือบน Line@/ Facebook/ Instagram ได้.
• สามารถใช้โปรแกรมคอมพื้นฐานได้ เช่น WMD,Google Calender, MS Office.
• สามารถทำงานเป็นทีมได้มีความเข้าใจลูกค้าในเชิงของความรู้สึกและอารมณ์มีทักษะในการสื่อสารและการเจรจาต่อรองยอดเยี่ยม.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับบริษัทที่มีชื่อเสียงในด้านการแพทย์เฉพาะทาง พร้อมโอกาสในการพัฒนาทักษะและเติบโตในสายอาชีพ พร้อมสวัสดิการที่ดีและสภาพแวดล้อมการทำงานที่เป็นมิตร.
• ค่าตอบแทนพิเศษ.
• ประกันชีวิต.
• ประกันสุขภาพ.
• เงินโบนัสตามผลงาน.
• ประกันสังคม.
• กองทุนสำรองเลี้ยงชีพ.
• Incentive รายเดือน.
• ปรับเงินเดือนประจำปี.
• โบนัสประจำปี.
• OT.
• ฝึกอบรม.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Social media, Teamwork, Customer Relationship Management (CRM), English, Thai

ประเภทงาน:

งานประจำ

• Analyze customer data from surveys and feedback to identify pain points and customer language.
• Work closely with Product and Customer Success teams to continuously update product understanding during development.
• Define Value Proposition and Key Messages for each feature/package aligned with target customer segments.
• Conduct competitive positioning analysis against chatbot and CRM competitors in the market.
• Plan and drive marketing activities.
• Convert Key Messages into concrete marketing activities such as advertising campaigns, social media content, webinars, and email/broadcast feature announcements.
• Develop Go-to-Market Plans for new features or packages from pre-launch through launch to post-launch.
• Brief creative and content teams to ensure accurate and engaging feature communication.
• Collaborate with Sales team to produce sales tools including brochures, sales slides, and one-pagers that support closing deals.
• Monitor campaign and message performance including engagement, conversion, and feedback.
• Use results to refine positioning and marketing activities for continuous improvement.
• About you.
• 2-5 years of experience in Product Marketing, Marketing, or Brand in SaaS/Tech business (B2B SME experience will be given special consideration).
• Ability to learn and explain technical product features in language that general audiences understand.
• Strong writing skills in both Thai and English with ability to select keywords and key messages appropriate for target audiences.
• Experience planning and executing marketing activities including campaigns, content, and launch plans from start to finish.
• Ability to analyze data from surveys, customer feedback, and performance metrics to adjust strategy.
• Strong cross-functional teamwork with Product, Sales, Customer Success, and Creative teams.
• Experience with or familiarity with Chatbot, CRM, Omnichannel Communication, or Martech products will be given special consideration.
• About ZWIZ.AIFounded in 2017, we are an AI and Chatbot startup currently empowering over 60,000 clients across both SME and Enterprise sectors. As an official partner of Meta (Facebook) and LINE, our team has grown to nearly 50 highly driven professionals. We pride ourselves on our dynamic culture.
• Working at ZWIZ.AI.
• Hybrid Work Model: We offer a flexible schedule with 4 remote working days and 1 day in the office (Fridays). Our office is conveniently located near BTS Ari.
• Working Hours: 10:00 AM - 6:00 PM (Monday - Friday).
• Agile Startup Environment: Experience a fast-paced, high-growth environment where you will work closely with the executive team and accelerate your learning curve.
• Comprehensive Benefits & Perks.
• Performance & Longevity Bonuses: We offer mid-year and year-end bonuses based on company performance, alongside special longevity bonuses for employees reaching 3 to 10 years of service.
• Equipment Allowance: A monthly laptop depreciation allowance is provided upon successful completion of the probationary period.
• Health & Wellness: Employees receive comprehensive group health insurance (OPD up to 1,500 THB per visit and Personal Accident coverage up to 100,000 THB), as well as complimentary annual health check-ups.
• Travel Expense Reimbursement: Full reimbursement is provided for all travel and accommodation expenses incurred during client meetings or overseas assignments.
• Food & Beverage Perks: Enjoy complimentary Friday lunches, quarterly team dining events, and an unlimited supply of snacks and beverages in our office pantry.
• Employee Engagement: We foster team building through annual company outings, New Year celebrations, birthday gift vouchers, and various seasonal activities.
• Life Milestone Gifts: We celebrate with you by providing congratulatory gifts for significant life events, such as weddings and childbirth.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Social media, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Identify and pursue new sales opportunities, and deliver presentations demonstrating Cartrack' products and solutions.
• Identify and build strong relationships with car dealers, car accessories dealers, and other relevant OEM dealer partners.
• Exceed sales targets with a focus on generating new business and developing existing customers.
• Conduct thorough needs analysis on client requirements with tailor-made pricing structure/deals.
• Acquire new customers by cold caling, networking, and using various Social Media platforms.
• Monthly sales forecast preparation and submission.
• Use CRM to ful potential to report, measure and control sales inputs and outcomes.

ทักษะ:

Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• สรรหาลูกค้ารายใหม่ นำเสนอเบี้ยประกันภัย และเงื่อนไขความคุ้มครองให้กับลูกค้า และปิดการขาย.
• สร้างความสัมพันธ์กับลูกค้า และจัดกิจกรรมส่งเสริมการขาย เพื่อสร้างโอกาสในการขยายงาน.
• จัดทำ Customer Relationship Management (CRM) เพื่อสร้างความพึงพอใจและพัฒนาการบริการ.
• ติดตามผลการนำเสนองาน (Quotation) และนำข้อมูลมาปรับปรุงการนำเสนองานเพื่อเพิ่มความสามารถในการแข่งขัน.
• พิจารณารับประกันภัยทั้งงานใหม่และต่ออายุ คำนวณเบี้ยประกันภัยและจัดทำข้อเสนอเบี้ยประกันภัยและเงื่อนไขความคุ้มครอง ประสานงานกับคู่ค้าเพื่อแลกเปลี่ยนและสนับสนุนข้อมูลที่เกี่ยวข้องกับการรับประกันภัย.
• ปริญญาตรี/โท สาขาประกันภัย การตลาด การประกันภัย บริหารธุรกิจ หรือสาขาวิชาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์อย่างน้อย 2 ปี ในสายงานประกันภัย หรือการตลาด.
• มีทักษะในการสื่อสาร และการเจรจาต่อรอง.
• รักในงานบริการและการขาย.
• มีบุคลิกภาพ และมนุษยสัมพันธ์ที่ดี.
• มีทักษะในการสื่อสารภาษาอังกฤษที่ดี.
• สามารถขับรถยนต์ได้และมีใบอนุญาตขับขี่.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Business Development, Salesforce, Customer Relationship Management (CRM), English, Thai

ประเภทงาน:

งานประจำ

• CX Lead Generation & Pipeline Support.
• Outreach & Prospecting: Run multi-channel outreach to identify and qualify prospect brands, pinpoint key decision makers in each account, and send targeted messages and emails to secure first-meeting opportunities.
• Pre-Research & Opportunity Mapping: Research prospects from the outreach target list, summarize the key points that signal selling opportunities, and support ongoing client meetings as needed.
• MQL Nurturing: Own the follow-up process for Marketing Qualified Leads (MQLs) generated from Merkle's global events and CX insight reports (e.g., CX Imperatives).
• Cadence Management & Database Maintenance: Maintain lead nurturing sequences and CRM records for prospects interested in CX/MarTech, CRM, loyalty, and personalization, and run cadences per the BD Director's strategy.
• Event Support: Assist with CX event coordination and lead capture initiatives.2. Client Engagement & Solution Pitching.
• CX Solution Support: Support the BD Director in showing how our data-driven approach builds better customer experiences.
• Consultative Presentation: Present MarTech and CX solutions to clients in both English and Thai, focusing on how we design and build seamless end-to-end customer journeys.
• Market Insight: Stay current on global and local CX trends to act as a knowledgeable advisor during early client interactions.
• Stakeholder Coordination: Schedule and coordinate meetings between prospects and senior team members, write meeting minutes, summarize key points, and share follow-up notes with both clients and the internal team.
• Sales Operations & Legal Coordination.
• Documentation Management: Handle the end-to-end process for sales-related legal documents (NDAs, SOWs, Service Agreements) across CX pitching.
• Contract Oversight: Manage the internal approval process to keep the legal foundation of our client partnerships secure and efficient.
• CRM Hygiene: Keep accurate records of the CX sales funnel to provide clear data for growth forecasting.
• Reporting: Compile weekly and monthly pipeline summaries and lead status reports.
• Bachelor's degree in business, Marketing, Communications, or related field.
• 1-3 years experience in Client Success, Business Development, Sales, or Consulting.
• Experience in Customer Experience (CX), MarTech, CRM, or a data-driven agency environment is highly preferred.
• Strong verbal and written skills in English and Thai.
• A proactive "hustler" mentality combined with an understanding of how to build long-term customer relationships.
• High attention to detail regarding legal documents and internal administrative workflows.
• Familiarity with CRM tools (Salesforce/HubSpot) and CX technology stacks is a plus.
• Bangkok.
• Dentsu Cxm.
• Full time.
• Permanent.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Recruitment, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Delivers profitability and recognition for the organization by selling and providing services to customers utilizing organization tools, techniques, and intellectual capital to assist the healthcare industry by bettering processes, implementing new technologies; and accruing new technical capabilities to meet pharmaceutical and medical demands.
• Maximizes sales growth by relying on a comprehensive knowledge of one or more therapeutic disciplines and/or specialty areas to secure repeat business and gain customer ...
• Targets, promotes, and sells specialized products or services; identifies target customers and producers; achieves sales targets; maintains an up-to-date understanding of products and clinical efficacy, proximity to specialist market trends or developments and customer satisfaction.
• In line with Company strategy and objectives, maximize sales growth within in a specified geographical territory or target industry, relying on developing knowledge of one or more therapeutic disciplines and or specialty areas in order to secure repeat business and gain customer loyalty.
• This is generally achieved by educating and informing the target audience on the features and benefits of the specialty product(s) versus competitor products in order to increase prescriptions and or use by the healthcare professionals.
• Achieve assigned activity goals and targets for the territory as agreed with the reporting manager.
• Within a specific geographical territory, identify target customers and physician profiling while maintaining and analyzing customer records.
• Conduct sales interviews, carry out pre-call planning and preparation and develop a self analytical approach in order to identify learning areas from each call.
• Demonstrate a good understanding of the product (s) clinical efficacy and be able to state the features and benefits of the customer's products based on a developing understanding of the specialty area or therapeutic discipline.
• Successfully manage objections and or issues raised, escalating more sensitive or complex queries.
• Maintain records in the reporting systems within the required timescales.
• Effectively utilize the relevant software (e.g. Electronic Territory Management System, CRM systems) to maintain records updated and to report daily calls.
• Coordinate group events related to speciality area to optimize business while complying with relevant country legislation.
• Keep Line Manager informed about changes in competitor activities and other market changes.
• Attend training courses and or seminars to continue to develop and deepen knowledge within specialty and disease areas and read relevant publications as per customer profile.
• Keep all Company equipment safe and in a good state of repair.
• Share experiences, ideas and techniques in order to assist with the sales training of colleagues.
• Discuss, agree and document assigned activity, Key Performance Indicator tools, and targets as agreed with Line Manager.
• Successfully complete career development courses and additional training as required by the customer.
• Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.
• Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry's Code of Practice.
• Perform other duties as assigned.
• Require 1 - 2 years of prior relevant experience in Medical Sales.
• Bachelor's Degree in Life Sciences / Pharmacy / Business or related field.
• Good understanding of Healthcare Market and related procedures.
• Fluency software operating systems, such as MS Office and customer relationship management systems.
• Effective verbal and written communication skills.
• Ability to conduct face to face presentations to customers.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.
• Cardiometabolic/Insulin/Biosimilar product experience will be desirable.
• LI-CES.
• LI-PK1.
• LI-DNP.
• IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.
• IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

ทักษะ:

Digital Marketing, Google Analytics, Google Ads, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• วางแผน บริหาร และเพิ่มประสิทธิภาพการซื้อสื่อออนไลน์ (Paid Media) ทุกช่องทาง เช่น Facebook, Instagram, Google, TikTok และ Marketplace.
• กำหนดงบประมาณและการจัดสรรงบโฆษณาให้เกิดผลตอบแทนสูงสุด.
• บริหารการประมูลโฆษณา (Bidding Strategy) และการทดสอบครีเอทีฟ (Creative Testing).
• ติดตาม วิเคราะห์ และรายงานผลการดำเนินงานของแคมเปญ.
• ดูแลระบบ Tracking และ Attribution เพื่อวัดผลทางการตลาดอย่างแม่นยำ.
• พัฒนาและปรับปรุง Conversion Funnel เพื่อเพิ่มยอดขายและลดต้นทุนการได้มาซึ่งลูกค้า.
• ทำงานร่วมกับทีม Content, CRM และ KOL เพื่อผลักดันผลลัพธ์ทางธุรกิจ.
• งานอื่นๆตามที่ได้รับมอบหมาย.
• ปริญญาตรีหรือสูงกว่า สาขาการตลาด บริหารธุรกิจ สถิติ วิทยาการข้อมูล หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน Digital Marketing, Performance Marketing หรือ Paid Media อย่างน้อย 5 ปี.
• มีความเชี่ยวชาญในการบริหารสื่อโฆษณาออนไลน์ เช่น Facebook Ads, Google Ads, TikTok Ads, Marketplace Ads.
• มีความรู้ด้าน Media Planning, Budget Allocation และ ROI Optimization.
• มีประสบการณ์ด้าน Bidding Strategy, Campaign Optimization และ Creative Testing.
• มีความเข้าใจระบบ Tracking และ Attribution เช่น Google Analytics, GA4, GTM หรือเครื่องมือวัดผลทางการตลาดอื่นๆ.
• มีทักษะการวิเคราะห์ข้อมูล การจัดทำรายงาน และการนำเสนอข้อมูลเชิงธุรกิจ.
• มีความสามารถในการพัฒนาและปรับปรุง Conversion Funnel เพื่อเพิ่มประสิทธิภาพทางการตลาดและยอดขาย.
• Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง.
• มีภาวะผู้นำและประสบการณ์ในการบริหารทีม.
• มีทักษะการสื่อสาร การประสานงาน และการนำเสนอที่ดี.
• สามารถบริหารหลายโครงการพร้อมกันภายใต้ระยะเวลาที่กำหนด.
• มีความคิดเชิงกลยุทธ์ (Strategic Thinking) และมุ่งเน้นผลลัพธ์ทางธุรกิจ.
• สามารถทำงานร่วมกับทีม Cross-functional ได้อย่างมีประสิทธิภาพ.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Social media, Negotiation, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Identify and pursue new sales opportunities, and deliver presentations demonstrating Cartrack' products and solutions.
• Exceed sales targets with a focus on generating new business and developing existing customers.
• Conduct thorough needs analysis on client requirements with tailor-made pricing structure/deals.
• Acquire new customers by cold calling, networking, and using various Social Media platforms.
• Monthly sales forecast preparation and submission.
• Use CRM to full potential to report, measure and control sales inputs and outcomes.
• Bachelor's Degree in any related field.
• 2-5 years of working as a Sales in any products.
• Prospecting & cold calling experience.
• Strong in communication, negotiation, analytical, and interpersonal skills.
• Computer literacy: MS Words, Excel.
• Own car and valid driving license.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Develop and execute marketing strategies to drive membership acquisition, engagement, and retention for M GEN and M PASS.
• Plan and manage end-to-end marketing campaigns, promotions, and member-exclusive benefits.
• Create customer-centric campaigns that enhance the member experience and increase loyalty.
• Analyze customer behavior, market trends, and campaign performance to identify insights and business opportunities.
• Utilize customer data and analytics tools to support marketing decisions and optimize campaign effectiveness.
• Define customer segmentation and develop targeted marketing initiatives based on customer needs and preferences.
• Collaborate with Digital Marketing, CRM, Operations, and external partners to deliver integrated marketing campaigns.
• Monitor campaign performance, prepare reports, and recommend improvement plans to achieve business objectives.
• Bachelor's degree in Marketing, Business Administration, or related field.
• At least 5 years of experience in Marketing, CRM, Loyalty Program, Product Marketing, or Campaign Management.
• Strong analytical skills with the ability to translate data into actionable marketing insights.
• Hands-on experience with marketing analytics tools such as Excel, Power BI, Tableau, Google Analytics, or similar platforms.
• Creative mindset with strong project management and communication skills.
• Experience in membership, subscription, entertainment, retail, or lifestyle business is a plus.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Microsoft Office, Leadership Skill, Customer Relationship Management (CRM), English, French

ประเภทงาน:

งานประจำ

• Support the Store Manager in overall store management including sales, customer service, operations, product, and team performance.
• Ensure daily operations are executed according to brand standards: stock management, security, grooming, CRM, after-sales service, and store maintenance.
• Lead by example on the sales floor to ensure smooth day-to-day operations and support team members as needed.
• Act as Store-In-Charge when the Store Manager is absent.
• Sales Performance & Customer Service.
• Drive individual and team sales performance to achieve or exceed targets.
• Coach and motivate the sales team to deliver an exceptional, personalized customer experience.
• Lead and implement initiatives to grow and retain a strong client base, including developing VIP clients and acquiring new customers.
• Support and encourage clienteling initiatives and CRM activities across the team.
• Stay informed of market trends and provide relevant insights and buying feedback to the Store Manager.
• Monitor product sell-through to optimize inventory performance and seasonal sell-out.
• People Development & Team Management.
• Supervise, coach, and mentor sales staff through regular performance feedback, goal setting, and on-the-job development.
• Conduct regular floor observations, coaching sessions, and morning briefings.
• Foster a strong team spirit based on trust, mutual respect, discipline, and brand values.
• Ensure the team receives regular training in customer service, product knowledge, and selling techniques.
• Assist in organizing team activities and maintaining team morale.
• Handle basic disciplinary issues and escalate to the Store Manager or HR when necessary.
• Minimum 3-5 years of relevant management experience in luxury retail, fashion, or similar customer-facing industry.
• Fluent in English. French is a plus.
• Passionate about fashion, craftsmanship, and luxury service.
• Strong leadership, interpersonal, and communication skills.
• High level of professionalism, integrity, and discretion.
• Proficient in Microsoft Office and CRM systems.
• Flexibility to work retail hours, including weekends and public holidays.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Digital Marketing, Flash, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• E Commerce Coordinator.
• 1. Campaign & Promotion Execution.
• Campaigns and Promotions Execution: assist in executing platform campaigns and promotions: Flash Sales, Mega Campaigns (9.9/11.11/12.12), Brand Days, bundles, free-shipping campaigns, etc.
• Campaigns and Promotions Accuracy and Effectiveness: Ensure campaign mechanics, discount structures, and promo banners are correctly implemented on each platform.
• Stakeholders Coordination: Coordinate with e-commerce enablers/agencies and Supply Chain to ensure stock availability, on-time order fulfillment and platform compliance.
• 2. Platform Operations & Maintenance.
• Day-to-day management: support the E Commerce Manager in day to day management of key platforms (Shopee, Lazada, TikTok Shop) - listings, pricing, product content, banners, GWP and promotion setup.
• Ensure product listings/product information/master data are accurate and up to date (titles, descriptions, images, pricing, stock).
• Stock management and updates: coordinate with the supply chain and warehouse teams to maintain healthy stock levels, prevent out of stock issues, and provide weekly inventory updates.
• Product configuration: update product configuration on a regular basis.
• 3. Performance Monitoring & Analytics.
• Performance tracking: monitor and track platform KPIs (traffic, conversion, ratings, sell-out).
• Performance reporting: prepare regular performance reports and dashboards for the E Commerce Manager.
• Highlight issues or opportunities (e.g., top selling SKUs, under performing products, promo effectiveness/analysis).
• Marketing Coordinator.
• 1. Brand & Campaign Support (OTC channels).
• Campaign brief: prepare campaign briefs (in line with the overall brand and marketing plans and strategies defined by the Brand Manager) and consolidate feedback from stakeholders.
• Campaign and promotional materials development: coordinate with agencies, designers, copywriters and internal teams to develop campaign and promotional materials (brochures, banners, videos, POSM, etc.) follow brand guidelines.
• Marketing materials review and proof reading: review and proofread marketing materials to ensure accuracy and consistency of messaging before submitting them to the Brand Managers for final approval.
• Campaign execution: support execution of brand marketing plans and promotional campaigns across online and offline channels in line with the overall brand and marketing plans and strategies defined by the Brand Manager.
• Campaign monitoring: monitor campaign timelines and ensure all deliverables are completed on schedule.
• 2. Performance Tracking & Reporting (OTC channels).
• Markeing performance tracking: assist in tracking key marketing KPIs (e.g., reach, engagement, conversion, campaign performance) and maintaining organized documentation of marketing activities.
• Campaign performance reporting: compile campaign performance reports, consolidate data, and provide basic insights for the Brand Manager.
• Post-campaign reviewing: support post campaign reviews and document best practices and key learnings for future campaigns.
• E Commerce and Marketing General operations.
• 1. Customer Experience & Coordination.
• Customer ratings and reviews monitoring: monitor customer ratings and reviews on platforms and flag recurring issues.
• Shopper experience management: coordinate with customer service, logistics, and sales teams to improve the end to end shopper experience.
• Customer retention and loyalty management: support initiatives to enhance retention and loyalty (CRM activities, member deals, re targeting campaigns).
• Customer inquiry and complaint management: monitor and coordinate responses to customer inquiries/complaints with relevant teams (CS, Quality complain, etc.).
• 2. Other Operation and Ad-hoc Tasks.
• Manage Return order (RO) tracking with distributor.
• Handle urgent operational requests from marketing and e commerce teams (e.g., price changes, banner updates, or emergency campaign adjustments).
• Provide general administrative support, including meeting and events preparation, documentation, and follow up actions related to marketing and e commerce initiatives.
• Undertake other related tasks assigned by management to ensure smooth execution of marketing and online activities.
• Key Competencies.
• Understanding of e-commerce platform management and digital marketing.
• Strong project and campaign coordination skills.
• Data-driven reporting capability and analytical mindset.
• Effective cross-functional communication with Sales, Marketing, Regulatory/RA, Supply Chain and external agencies.
• Customer service mindset, high attention to detail and accuracy.
• Good command of English and proficiency in MS Office (especially Excel).
• Bachelor's degree in Marketing, Business Administration or a related field.
• 2-3 years of experience in e-commerce operations, digital marketing, or marketing coordination (experience in FMCG or healthcare is an advantage).
• Hands-on experience with e-commerce seller platforms (e.g., Shopee, Lazada, TikTok Shop Seller Center) preferred.
• เงินเดือนเดือนที่ 13.
• ประกันสุขภาพ / ประกันชีวิต/ ประกันอุบัติเหตุ / ประกันทุพพลภาพ / ประกันสังคม.
• กองทุนสำรองเลี้ยงชีพ.
• ทันตกรรม และ ตรวจร่างกายประจำปีที่เหมาะสมกับเพศ และ วัย.
• เวลาการทำงานที่ยืดหยุ่น (Flexible hour).
• Happy Friday (ชั่วโมงการทำงานสั้นลงทุกวัน ศุกร์ ของสัปดาห์ เลิกงาน 4 โมงเย็น).
• วันหยุดพักผ่อนประจำปี (พักร้อน).
• วันหยุดพักผ่อนตามประเพณี และวันหยุดอื่น ๆ ตามนโยบายของบริษัท.
• วันหยุดในวันเกิด (Birthday leave).
• Flexible health benefit allowance.
• We Care: มุมผลไม้ ขนม และ เครื่องดื่มฟรีที่ออฟฟิศสำนักงาน.
• งานกิจกรรมสังสรรค์สำหรับพนักงานในโอกาสต่าง ๆ.
• กระเช้า/Gift voucher เยี่ยมคลอด และ เยี่ยมไข้.
• เงินช่วยเหลือการจัดการงานศพ.
• หลักสูตรพัฒนาทักษะของพนักงาน.
• อื่น ๆ.
• https://www.stada.com/.
• STADA (Thailand) Co., Ltd.
• 8 T-One Building, 14th Floor, Unit 1405, Soi Sukhumvit 40, Sukhumvit Road,.
• Phraka-nong, Klong-Toei, Bangkok 10110, Thailand.

ทักษะ:

Problem Solving, Customer Relationship Management (CRM), Mandarin, English

ประเภทงาน:

งานประจำ

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.
• KNOWLEDGE AND SKILLS.
• Passion for human relations and sales.
• Problem solving, curiosity and interest in luxury/fashion, art and design.
• Experience of building a long-lasting relationship with clients.
• Being able to work in team as well as alone.
• Excellent communication and interpersonal skills.
• Passion and knowledge of the managed product category.
• Good communication in English and Mandarin.
• Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

ทักษะ:

Project Management, Microsoft Office, Problem Solving, Data Analysis, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Customer Support: Provide technical assistance to key customers, including troubleshooting, product recommendations, and application guidance.
• Product Expertise: Serve as a subject matter expert on our product portfolio and its applications in customer processes.
• Field Visits: Conduct on-site visits to support product trials, installations, and performance evaluations.
• Problem Solving: Diagnose technical issues and collaborate with R&D and manufacturing teams to deliver solutions.
• Training & Education: Deliver technical presentations and training sessions for customers and internal teams.
• Data Analysis: Collect and analyze performance data to optimize product usage and identify improvement opportunities.
• Collaboration: Work closely with Sales, Marketing, and Technical teams to develop tailored solutions for customer needs.
• Documentation: Prepare detailed reports on trials, technical findings, and recommendations.
• Who are You?.
• Customer-Centric: You are committed to understanding customer needs and delivering value-added solutions.
• Analytical Thinker: You approach technical challenges logically and make data-driven decisions.
• Clear Communicator: You can explain complex technical concepts in a way that is easy to understand.
• Collaborative: You work effectively across teams and build strong relationships internally and externally.
• Adaptable: You thrive in a dynamic environment and can manage multiple priorities.
• What competencies will you need?.
• Technical Expertise: Strong knowledge of specialty chemicals, formulations, and application processes.
• Problem-Solving Skills: Ability to diagnose and resolve technical issues quickly and effectively.
• Communication Skills: Excellent verbal and written communication for customer interactions and reporting.
• Project Management: Ability to manage technical projects and trials from start to finish.
• Data Analysis: Proficiency in analyzing performance data and drawing actionable insights.
• Digital Literacy: Familiarity with CRM systems, technical documentation tools, and Microsoft Office.
• We are Offering.
• As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus scheme. In addition, you will also be covered under our corporate medical insurance plan and annual leaves.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Market Research, Leadership Skill, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Develop and implement comprehensive enterprise sales strategies to achieve and exceed revenue targets for the GrabForBusiness segment.
• Lead, mentor, and motivate a sales team to deliver performance and foster a culture of continuous improvement.
• Identify, prospect, and close enterprise-level accounts through strategic and consultative selling approaches.
• Manage complex sales cycles and negotiate contracts with C-suite executives and main decision-makers.
• Analyze market trends, competitive landscape, and customer to inform business strategy and identify growth opportunities.
• Build partnerships with enterprise clients, ensuring customer satisfaction and long-term account retention.
• Develop accurate sales forecasts, monitor pipeline health, and provide regular performance reporting to senior management.
• Collaborate with product, marketing, and operations teams to align sales efforts with organizational goals.
• Conduct market research to position GrabForBusiness in the enterprise segment.
• Represent GrabForBusiness at industry events, conferences, and client meetings to enhance brand visibility and credibility.
• Understand the prospect's needs and market solutions which align to those needs.
• What Essential Skills You Will Need.
• Minimum 5 years of enterprise sales experience in B2B environments, with experience exceeding sales targets.
• Demonstrated expertise in discovering core prospect pain points, validating critical business issues, and driving high-stakes deal execution.
• Familiar with talent development and driving team performance to exceed sales targets.
• Proficiency with CRM platforms and sales analytics tools.
• Grounded in market intelligence and commercial awareness.
• Experience in sales forecasting, pipeline management, and revenue optimization.
• Deep familiarity with SEA business practices and market trends.
• Expertise in managing and closing Enterprise deals within the tech and services space.
• Experience establishing and expanding sales operations across emerging markets.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ทักษะ:

Analytical Thinking, Leadership Skill, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Deliver outstanding customer support via phone calls, chats, and emails;.
• Build strong and lasting customer relationships;.
• Keep up with evolving tools and technology;.
• Handle sensitive customer data with care and security;.
• Apply the latest and greatest customer happiness practices;.
• Maintain deep understanding of client solutions and meet KPI;.
• Communicate with developers and cross-functional specialists.
• What you need.
• Excellent English skills (C1 for both spoken and written);.
• At least 6 months of experience in a customer support role;.
• Strong analytical thinking and research skills;.
• Experience in travel industry;.
• Positive, proactive and responsible attitude;.
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload).
• Experience in hospitality or logistics;.
• Experienced with Zendesk or highly experienced with another CRM;.
• Experience with tickets.
• Flexible schedule;.
• Opportunity to cooperate fully remotely;.
• Inclusive international environment;.
• Compensation in USD;.
• Rewards for referring friends;.
• Balance between project workload and personal time, but also - internal health policy;.
• Responsive leadership interested in your development and long-lasting cooperation;.
• Greenhouse conditions for self-development;.
• A culture built on trust, with no time-tracking requirements.
• The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
• You can learn more.
• and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
• So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!.
• Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
• Know someone perfect for the role? Refer them and get rewarded!.
• We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
• Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
• Internal job code: 1XB.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Leadership Skill, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Manila, Philippines (Hybrid).
• Full-time.
• Workplace: hybrid.
• Join Our Team as a Senior Market Development Manager!.
• This isn't your typical AE role.
• As a Senior Market Development Manager (Senior MDM) at AccelerAsia, you'll help fast-growing enterprise technology companies from Europe and North America break into Southeast Asia and win their first landmark customers in the region.
• Instead of inheriting an existing pipeline, you'll shape go-to-market strategies, open up new conversations, and close lighthouse deals in untapped markets. You'll work side-by-side with a Market Development Executive (MDE) who supports you across the full sales cycle, not just top-funnel.
• While this role demands autonomy, you won't be on your own. You'll be supported by an experienced Team Lead and a regional leadership team with deep enterprise sales expertise across Southeast Asia. You'll move fast, learn quickly, and stretch yourself.
• If you've got a background in enterprise software sales and are looking to go beyond a traditional AE track, into something more entrepreneurial, hands-on, and meaningful, this could be a fit. It's intense, fast-moving, and not for everyone. If you are hungry to learn, work directly with senior leadership at the global headquarters of disruptive enterprise technology companies, and gain skills far beyond a typical sales role, this might be the most exciting chapter of your career yet.
• Work as part of a close-knit team with an MDE who will support you in developing the pipeline and a Team Lead who will provide strategic direction, coaching, and regional expertise. Together, you'll develop and refine the market entry strategy. This is a team sport, not a solo mission.
• Define the Market: You won't just be entering a known market; you'll help define it. You'll be responsible for identifying the right verticals, messages, and partners to establish our client's presence in Southeast Asia.
• Own Revenue Generation: You'll be responsible for driving overall revenue. You are expected to develop opportunities, support pipeline generation through hosting targeted events, attending industry conferences, opening up partner channels through partners.
• You are a builder. You want to create and build markets, not just operate in them. You're excited by the unknown and ready to carve out something new.
• You are a hunter. You know that generating and closing opportunities with large enterprises is not easy and it takes persistence - but you have that in spades.
• You're driven by how technology improves business. You're commercially and intellectually curious about how technology can solve real operational problems, unlock new capabilities, and drive business growth. You focus less on trends and more on practical applications. You think about how innovation can streamline processes, improve decision-making, or expand what a business can achieve.
• You're open and adaptable across cultures. You're motivated to work with people from diverse backgrounds across Europe, North America, and Southeast Asia. You see cross-cultural collaboration not just as a challenge, but as an opportunity to grow faster, elevate your thinking, and expand your toolkit for working with different people. Ideally, you've had some experience in this already, but more importantly, you believe this exposure will help you thrive.
• You're curious and you learn fast. You have the ability to acquire understanding & absorb information rapidly, and apply it to the work.
• You are a challenger. You don't settle for "the way things are". You question assumptions, push boundaries, and welcome debate to get to better outcomes.
• You are resilient. Setbacks don't throw you. You adapt, stay proactive, and keep finding new ways forward.
• You are supportive. You want your teammates to succeed just as much as you want to succeed. You collaborate, share, and step up when it counts.
• You bring energy. You show up with enthusiasm and drive, not just for your own goals, but for your team and clients too.
• Hard Skills & Experience Snapshot.
• Minimum of 5 years in B2B enterprise sales, preferably in SaaS.
• Proven success in building, maintaining, and closing opportunities.
• Experience selling across multiple ASEAN markets.
• Proficient with CRM platforms (ie. Hubspot) and sales enablement tools (ie. LinkedIn Sales Navigator, Apollo).
• Exceptional verbal and written communication skills. You enjoy pitching and discovery, You are eloquent and able to think (and speak) on your feet.
• What We Offer.
• We offer a competitive salary, uncapped commission, and a structured, but flexible career path to help you grow fast.
• Since 2010, AccelerAsia has launched 80+ fast-growing enterprise tech companies from Europe and North America expand into APAC. We're known not just for delivering results, but for developing talent; many of our alumni now lead teams at top tech firms, scale-ups, or run their own ventures.
• You'll join a real-world bootcamp for scaling disruptive tech into new markets, with exposure to a range of domains, from MarTech and cybersecurity to AI and beyond. This gives you the chance to deepen your expertise or pivot into new areas as you grow.
• You'll work with exciting global tech, supported by a sharp, experienced team in a high-performance, low-politics environment where we push each other to succeed and have a lot of fun doing it.
• Unlimited Annual Leave.
• Hybrid Working Arrangement.
• Health Insurance.
• Team Activities.
• Annual Team Overseas Offsite.
• Phone Allowance.
• Laptop (Apple MacBook Air).
• Apply.
• Apply at AccelerAsia](https://apply.workable.com/accelerasia/j/93C4407009/apply).

ทักษะ:

Database Development, Negotiation, Data Entry, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Conduct field surveys and collect information from retailers, workshops, service centers, dealers, and relevant outlets.
• Collect key information such as outlet type, segment (2W/4W), brands sold, product range, SAE grade, API specification, package size, and price range.
• Verify and regularly update outlet information to ensure accuracy, completeness, and up-to-date data.
• Prepare market mapping by area, province, and customer segment.
• Competitor & Market Intelligence.
• Collect information on competitor pricing, promotions, product specifications, and distribution activities.
• Monitor popular brands, products, and lubricant specifications in each market area.
• Gather information on customer behavior, preferences, and market demand.
• Prepare price benchmarking and competitor analysis to support sales strategy development.
• Customer & Outlet Database Development.
• Identify and collect information on potential customers, workshops, retailers, dealers, and distributors.
• Categorize outlets and customers by type, segment, area, and business potential.
• Expand the number of potential outlets and customers in the company database.
• Maintain accurate and up-to-date customer and outlet information in the CRM / Customer Database.
• Identify high-potential outlets and convert qualified prospects into sales opportunities.
• Market Visit & Sales Development.
• Plan and conduct regular market visits in Bangkok and BMR, with occasional visits to other provinces as assigned.
• Approach prospective customers, workshops, retailers, and dealers to introduce and promote Pertamina Lubricants products.
• Develop relationships with new and existing customers to expand PERTAMINA FASTRON and PERTAMINA ENDURO distribution.
• Present product information, promotions, pricing, and commercial programs to potential customers.
• Follow up with prospective customers and support the conversion of sales opportunities into actual orders.
• Record market visit results and collect feedback from distributors and outlets regarding products, prices, promotions, and customer requirements.
• Monitor product availability, brand visibility, and competitor presence at points of sale.
• Sales & Account Management.
• Achieve assigned sales volume, revenue, outlet development, and distribution targets.
• Support the Sales Domestic team to generate sales orders from assigned customers and market areas.
• Maintain regular contact with existing customers to encourage repeat orders and identify additional sales opportunities.
• Follow up on customer inquiries, quotations, promotions, product availability, and order status.
• Coordinate with the Sales Team and relevant internal departments to support order fulfillment and customer requirements.
• Develop new customers and increase product penetration within assigned territories.
• Monitor customer sales performance and propose actions to improve sales volume and product movement.
• Support promotional activities, product campaigns, and other sales programs implemented by the company.
• Database Management & Reporting.
• Record and update market and sales information in the company CRM / Customer Database.
• Maintain Outlet, Customer, Competitor, Product, and Price Databases.
• Record customer visits, sales opportunities, follow-up actions, and sales progress in the CRM.
• Prepare weekly and monthly Market Visit and Sales Activity Reports.
• Summarize market information related to market coverage, product preferences, pricing, competitor activity, and potential sales opportunities.
• Present key market findings, sales opportunities, and recommended actions to management.
• High Vocational Certificate (ปวส.) or higher in Business Administration, Marketing, Sales, Automotive, or related fields. Fresh graduates are welcome; experience in sales, automotive products, lubricants, spare parts, workshops, or related businesses will be an advantage.
• Able to travel within Bangkok, and Bangkok Metropolitan Region area.
• Comfortable with field sales, customer visits, prospecting, and approaching new customers.
• Able to work independently in the field.
• A valid driving license is required.
• Basic proficiency in Microsoft Excel, CRM systems, and data entry.
• Good communication, interpersonal, presentation, and negotiation skills.
• Target-oriented, proactive, responsible, well-organized, and willing to learn.
• Benefit.
• Incentive based on KPI.
• Flexible working hours.
• Travelling Allowance (Depends on position).
• Birthday Party.
• Annual Leave 17 days per year.
• Tax company issued.
• Social Security.
• Public holiday (more than 13 Days per year).

ทักษะ:

Automation, Customer Relationship Management (CRM), English, Thai

ประเภทงาน:

งานประจำ

• Reach out to new potential clients through cold calling, email, and LinkedIn communication.
• Identify market potential in sectors such as government projects, mining, and industrial automation.
• Generate new leads through proactive prospecting and CRM management.
• Prepare commercial offers and ensure contracts are signed to achieve assigned sales goals.
• Build and maintain long-term relationships with customers through frequent communication and visits.
• Represent Teltonika at exhibitions, conferences, and client meetings.
• Collaborate with product specialists and technical teams to deliver tailored solutions.
• Good English language skills (both spoken and written), as it will be your primary working language.
• Strong motivation to work in B2B sales (sales experience will be considered an advantage).
• Organized, results-oriented and challenge-driven personality.
• Ambition to generate substantial earnings by conquering foreign markets with an innovative product.
• Willingness to travel abroad.
• Fluency in both English and Thai is essential for this role.

ทักษะ:

Analytical Thinking, Leadership Skill, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Deliver outstanding customer support via phone calls, chats, and emails;.
• Build strong and lasting customer relationships;.
• Keep up with evolving tools and technology;.
• Handle sensitive customer data with care and security;.
• Apply the latest and greatest customer happiness practices;.
• Maintain deep understanding of client solutions and meet KPI;.
• Communicate with developers and cross-functional specialists;.
• Excellent English skills (C1 for both spoken and written);.
• At least 6 months of experience in a customer support role;.
• Experienced with Zendesk or highly experienced with another CRM;.
• Strong analytical thinking and research skills;.
• Experience in travel industry;.
• Positive, proactive and responsible attitude;.
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload);.
• Experience in hospitality;.
• Flexible schedule.
• Opportunity to cooperate fully remotely;.
• Inclusive international environment;.
• Compensation in USD;.
• Rewards for referring friends;.
• Balance between project workload and personal time, but also - internal health policy;.
• Responsive leadership interested in your development and long-lasting cooperation;.
• Greenhouse conditions for self-development;.
• A culture built on trust, with no time-tracking requirements;.
• The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
• You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
• So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!.
• Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
• Know someone perfect for the role? Refer them and get rewarded!.
• We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
• Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

ทักษะ:

Microsoft Office, Customer Relationship Management (CRM), English, Thai

ประเภทงาน:

งานประจำ

• Bangkok, Thailand.
• Full-time.
• Workplace: on_site.
• Department: Customer Service.
• Company Overview.
• CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team.
• Reporting Line: Reports directly to the Head of Customer Support.
• Location: BKK, Thailand.
• General Purpose: The General purpose of the position is to ensure a smooth, reliable, and positive experience for clients who trade using our platforms.This involves assisting clients with their trading accounts, resolving technical or transactional issues, and providing clear information.
• about the company's products, services, and trading platforms.
• Effectively manage company communication channels, including live chat, emails, and phone calls.
• Identify and assess customers' needs to ensure a high level of satisfaction.
• Receive and handle inquiries from new leads and existing clients via phone, chat, email, and client portal.
• Provide timely and accurate support to clients within the specified time frame.
• Maintain and update CRM records with all customer interactions and actions taken.
• Coordinate with internal departments by creating and assigning tasks for inquiries that require further investigation.
• Follow up with clients and schedule callbacks to ensure resolution and customer satisfaction.
• Work independently as well as collaboratively in a team environment.
• Adhere to standard operating procedures and company policies at all times.
• Proven experience in a customer support or client service role.
• Previous experience or background in Forex trading or the financial markets is a strong advantage.
• Excellent command of English and Thai both spoken and written.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Strong phone communication skills with active listening abilities.
• Ability to work under pressure and meet tight deadlines.
• Excellent communication, problem-solving, and presentation skills.
• Flexible to work on a weekly rotating shift schedule (morning, afternoon, and night shifts in the near future).
• Employer Value Proposition:Join a collaborative team where your expertise is valued, and individual contributions extend beyond daily support tasks. You'll work with a modern tech stack, enjoy meaningful autonomy in how you approach challenges, and have clear opportunities for personal and professional growth.
• Competitive Salary along with KPI Bonus.
• Night Shift Allowance.
• Growth Opportunities.
• Collaborative Team.
• Apply.
• Apply at CXM Direct LLC](https://apply.workable.com/cxmdirect/j/052C230381/apply).