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āļāļąāļāļĐāļ°:
Customer Relationship Management (CRM)
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļĄāļĩ āđāļ āļāļ§.
- āļ§āļļāļāļīāļāļēāļĢāļāļēāļĢāļĻāļķāļāļĐāļē āļ.āļāļĢāļĩ āļŠāļēāļāļēāļ§āļīāļĻāļ§āļāļĢāļĢāļĄāđāļĒāļāļē āļŦāļĢāļ·āļ āļāđāļāļŠāļĢāđāļēāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļēāļĢāļāđāļēāļāļāļēāļāļāđāļāļŠāļĢāđāļēāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļ§āļāļāļļāļĄāļāļēāļāļāđāļēāļāđāļāļ§āļĢāļēāļ.
- āđāļāļ āļ.āļāļĨāļāļļāļĢāļĩ āļŦāļĨāļēāļĒāđāļāļĢāļāļāļēāļĢ.
- āļ§āļēāļāđāļāļāđāļĨāļ°āļāļ§āļāļāļļāļĄāļāļēāļāļāđāļāļŠāļĢāđāļēāļāđāļŦāđāđāļŠāļĢāđāļāđāļĢāļĩāļĒāļāļĢāđāļāļĒāļāļēāļĄāđāļāļāļāļēāļāđāļāļŠāļąāļāļāļē.
- āļāļ§āļāļāļļāļĄāđāļĨāļ°āļāļąāļāļāļēāļāļāđāļāļŠāļĢāđāļēāļ āđāļŦāđāļĄāļĩāļāļļāļāļ āļēāļāđāļāđāļāđāļāļāļēāļĄāđāļāļ·āđāļāļāđāļāđāļĨāļ°āļāđāļāļāļāļĨāļ.
- āļ§āļēāļāđāļāļāļāļēāļāļāđāļāļŠāļĢāđāļēāļ āđāļāļĒāļāļĢāļ°āļŠāļēāļāļāļēāļ āđāļĨāļ°āđāļŦāđāļŠāļāļāļāļĨāđāļāļāļāļąāļāļāļēāļĢāđāļāļāļāđāļēāļāļāļāļāļāđāļēāļĒāļāļēāļĒ.
- āļāļđāđāļĨāļāļēāļāļāđāļāļŠāļĢāđāļēāļ āļŦāļĨāļąāļāļāļēāļĢāđāļāļāđāļŦāđāđāļāđāļāđāļāļāļēāļĄāļŠāļąāļāļāļēāļāļĢāļīāļāļēāļĢāļŦāļĨāļąāļāļāļēāļĢāļāļēāļĒ.
- āļŠāļĢāđāļēāļāļāļđāđāļĢāļąāļāđāļŦāļĄāļēāđāļŦāļĄāđ āđ āđāļŦāđāļĄāļĩāļĻāļąāļāļĒāļ āļēāļ āđāļĨāļ°āļŠāļēāļĄāļēāļĢāļāļĢāļāļāļĢāļąāļāļāļēāļĢāļāļĒāļēāļĒāļāļąāļ§āļāļāļāļāļĢāļīāļĐāļąāļāļŊ āđāļāļāļāļēāļāļ.
- āļāļĢāļ°āļĄāļēāļāļĢāļēāļāļēāļāđāļāļāļļāļāļāļēāļāļāđāļāļŠāļĢāđāļēāļāļāļēāļĄāđāļāļāđāļŦāļĄāđ āđ āđāļāđāļāļāļĢāļąāđāļāļāļĢāļēāļ§.
- āļāļ°āļāđāļāļāđāļāđāļāļāļ§āļāļāļļāļĄāļāļēāļāļāđāļāļŠāļĢāđāļēāļāđāļāđāļāļĢāļāļāļēāļĢāļāļĩāđāļĢāļąāļāļāļīāļāļāļāļ.
- āļāļąāļāļŦāļēāļāļđāđāļĢāļąāļāđāļŦāļĄāļēāļŦāļĨāļąāļāđāļŦāđāđāļāļĩāļĒāļāļāļāļāđāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāđāļāļĢāļāļāļēāļĢ.
- āļāļąāļāļŦāļēāļāļđāđāļĢāļąāļāđāļŦāļĄāļēāļĒāđāļāļĒāđāļāļ·āđāļāļāļēāļ CRM āļāļāļāđāļāļĢāļāļāļēāļĢ.
- āļāļāļāļāļļāļāļŠāļģāļĢāļāļāđāļĨāļĩāđāļĒāļāļāļĩāļ.
- āļāļĢāļ°āļāļąāļāļŠāļļāļāļ āļēāļāļŦāļĄāļđāđ.
- āļāđāļēāļĢāļąāļāļĐāļēāļāļĒāļēāļāļēāļĨ (āļāļđāđāļāđāļ§āļĒāđāļ āđāļĨāļ°āļāļđāđāļāđāļ§āļĒāļāļāļ).
- āļŠāđāļ§āļāļĨāļāļāļīāđāļĻāļĐāļāļ·āđāļāļāđāļēāļāđāļāđāļāļĢāļāļāļēāļĢāļāļĢāļīāļĐāļąāļāļŊ.
- āļāđāļēāļāļĢāļāļāļāļĩāļ āđāļĨāļ°āļāđāļēāļāļģāđāļŦāļāđāļ.
- āđāļāļīāļāļāđāļ§āļĒāđāļŦāļĨāļ·āļāļĄāļāļāļĨāļŠāļĄāļĢāļŠ.
- āđāļāļīāļāļāđāļ§āļĒāđāļŦāļĨāļ·āļāļāļļāļāļŠāļĄāļāļ.
- āđāļāļīāļāļāđāļ§āļĒāļāļēāļāļāļāļīāļāļāļĢāļāļāļāļĢāļąāļ§ āđāļĨāļ°āļāļāļąāļāļāļēāļ.
- āļāļāļāđāļĒāļĩāđāļĒāļĄāļāļĢāļāļĩāļāļĨāļāļāļāļļāļāļĢ.
- āļāļāļāđāļĒāļĩāđāļĒāļĄāļāļĢāļāļĩāļĢāļąāļāļĐāļēāļāļąāļ§āđāļāđāļĢāļāļāļĒāļēāļāļēāļĨ.
- āļāļĢāļąāļāļāđāļēāļāđāļēāļ āđāļĨāļ°āđāļāļāļąāļŠāļāļĢāļ°āļāļģāļāļĩ.
- āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ āđāļĨāļ°āļāļāļāļāļļāļāđāļāļīāļāļāļāđāļāļ.
- āļāļēāļĢāļŠāļĄāļąāļāļĢāļāļēāļ.
- āļāļĢāļļāļāļēāļāļīāļāļāđāļ.
- āļāļļāļāļāđāļāļ (.
- 08------111.
- āļāļļāļāđāļāđāļĄ (.
- 08-------854.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Service-Minded, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ20,000 - āļŋ26,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļāļđāđāļĨāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļāļāļāļāđāļāđāļāļąāđāļāđāļāđāđāļāđāļēāļĢāļąāļāļāļĢāļīāļāļēāļĢāļāļĩāđāļāļĨāļīāļāļīāļ.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļ Reception āđāļĨāļ°āļāļĩāļĄāļāļĒāļēāļāļēāļĨ.
- āļāļīāļāļāļēāļĄāļĨāļđāļāļāđāļēāļāđāļēāļāļĢāļ°āļāļāđāļĨāļāđāļāļāļāļāļĩāļĄāđāļĨāđāļ āđāļŦāđāļāđāļāļĄāļđāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļēāļĢāļĢāļąāļāļĐāļēāđāļĨāļ°āļāļąāļ§āļāđāļāļ.
- āđāļāļ°āļāļģāđāļāđāļāđāļāļāļāļēāļĢāļĢāļąāļāļĐāļēāđāļĨāļ°āđāļŦāđāļāđāļāļĄāļđāļĨāđāļāļīāđāļĄāđāļāļīāļĄāđāļāļĩāđāļĒāļ§āļāļąāļāļāļēāļĢāļĢāļąāļāļĐāļē.
- āļāļđāđāļĨāđāļĨāļ°āđāļŦāđāļāļģāļĨāļąāļāđāļāļĨāļđāļāļāđāļēāđāļāļāļĢāļāļĩāļāļĨāļāļēāļĢāļāļĢāļ§āļāđāļĄāđāđāļāđāļāđāļāļāļēāļĄāļāļēāļ.
- āļāļđāđāļĨāļĨāļđāļāļāđāļē VIP āđāļĨāļ°āđāļŦāđāļāļēāļĢāļŠāļāļąāļāļŠāļāļļāļāļāđāļēāļāļāļīāļāđāļ.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļĨāļđāļāļāđāļēāļāđāļēāļāļāļēāļāļīāđāļĨāļ°āđāļāđāļāļāļāļĩāđāđāļāļ·āđāļāđāļŦāđāđāļāļīāļāļāļ§āļēāļĄāđāļāđāļēāđāļāļāļĢāļāļāļąāļ.
- āļāļĢāļ°āđāļĄāļīāļāļāļ§āļēāļĄāļāļķāļāļāļāđāļāļŦāļĨāļąāļāļĢāļąāļāļāļĢāļīāļāļēāļĢāđāļĨāļ°āļāļģāļāļĨāđāļāļāļĢāļąāļāļāļĢāļļāļāļāļēāļĢāļāļĢāļīāļāļēāļĢ.
- āđāļāļĻāļŦāļāļīāļ āļāļēāļĒāļļ 24-35 āļāļĩ.
- āļāļĢāļīāļāļāļēāļāļĢāļĩ āļŦāļēāļāļāļāļŠāļēāļāļēāļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ āļāļēāļĢāļāļĨāļēāļ āļāļīāđāļāļĻāļĻāļēāļŠāļāļĢāđ āļāļēāļĢāļāļąāļāļāļēāļĢ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ āļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļĩāđāļĒāļ§āļāļąāļāļāļēāļāļĨāļđāļāļāđāļēāļŠāļąāļĄāļāļąāļāļāđāļāļēāļāļāđāļēāļāļāļĨāļīāļāļīāļ āđāļĢāļāļāļĒāļēāļāļēāļĨ.
- āļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāđāļāļĩ āļĄāļĩāļāļ°āđāļāļ TOEIC āļāļąāđāļāļāđāļģ 500 āļāļ°āđāļāļ.
- āļāļļāļāļāļĨāļīāļāļŦāļāđāļēāļāļēāļāļĩ āļĄāļĩāđāļāļĢāļąāļāļāļēāļāļāļĢāļīāļāļēāļĢ āļĄāļĩāļĄāļāļļāļĐāļĒāđāļāļąāļāļāļļāđāļāļĩāđāļāļĩ.
- āđāļāđāđāļāđāļāļāļēāļ°āļŦāļāđāļēāđāļāđāļāļĩ āļĄāļĩāļāļąāļāļĐāļ°āđāļāđāļāđāļēāļŦāļēāļĨāļđāļāļāđāļē.
- āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļ CRM, Customer Service āļŦāļĢāļ·āļāļāļļāļĢāļāļīāļāļŠāļļāļāļ āļēāļ āļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āđāļāđāđāļāļĢāļ·āđāļāļāļĄāļ·āļāļāļ Line@/ Facebook/ Instagram āđāļāđ.
- āļŠāļēāļĄāļēāļĢāļāđāļāđāđāļāļĢāđāļāļĢāļĄāļāļāļĄāļāļ·āđāļāļāļēāļāđāļāđ āđāļāđāļ WMD,Google Calender, MS Office.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāđāļāđāļāļāļĩāļĄāđāļāđāļĄāļĩāļāļ§āļēāļĄāđāļāđāļēāđāļāļĨāļđāļāļāđāļēāđāļāđāļāļīāļāļāļāļāļāļ§āļēāļĄāļĢāļđāđāļŠāļķāļāđāļĨāļ°āļāļēāļĢāļĄāļāđāļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāđāļĨāļ°āļāļēāļĢāđāļāļĢāļāļēāļāđāļāļĢāļāļāļĒāļāļāđāļĒāļĩāđāļĒāļĄ.
- āļāļģāđāļĄāļāđāļāļāļŠāļĄāļąāļāļĢāļāļēāļāļāļĩāđ?.
- āļĢāđāļ§āļĄāļāļēāļāļāļąāļāļāļĢāļīāļĐāļąāļāļāļĩāđāļĄāļĩāļāļ·āđāļāđāļŠāļĩāļĒāļāđāļāļāđāļēāļāļāļēāļĢāđāļāļāļĒāđāđāļāļāļēāļ°āļāļēāļ āļāļĢāđāļāļĄāđāļāļāļēāļŠāđāļāļāļēāļĢāļāļąāļāļāļēāļāļąāļāļĐāļ°āđāļĨāļ°āđāļāļīāļāđāļāđāļāļŠāļēāļĒāļāļēāļāļĩāļ āļāļĢāđāļāļĄāļŠāļ§āļąāļŠāļāļīāļāļēāļĢāļāļĩāđāļāļĩāđāļĨāļ°āļŠāļ āļēāļāđāļ§āļāļĨāđāļāļĄāļāļēāļĢāļāļģāļāļēāļāļāļĩāđāđāļāđāļāļĄāļīāļāļĢ.
- āļāđāļēāļāļāļāđāļāļāļāļīāđāļĻāļĐ.
- āļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ.
- āļāļĢāļ°āļāļąāļāļŠāļļāļāļ āļēāļ.
- āđāļāļīāļāđāļāļāļąāļŠāļāļēāļĄāļāļĨāļāļēāļ.
- āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ.
- āļāļāļāļāļļāļāļŠāļģāļĢāļāļāđāļĨāļĩāđāļĒāļāļāļĩāļ
- Incentive āļĢāļēāļĒāđāļāļ·āļāļ
- āļāļĢāļąāļāđāļāļīāļāđāļāļ·āļāļāļāļĢāļ°āļāļģāļāļĩ
- āđāļāļāļąāļŠāļāļĢāļ°āļāļģāļāļĩ
- OT
- āļāļķāļāļāļāļĢāļĄ.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Customer Relationship Management (CRM), Sales, Service-Minded, Thai, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ22,000 - āļŋ35,000
- Achieve Sales and/or Marketing objectives as set out by the company, and assist in day-to-day retail showroom operations.
- Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
- Establish and Maintain long-term customer relationships, by developing new customer base and institutional accounts.
- Develop new accounts to generate sales and marketing opportunities.
- Assist and contribute to the development and execution of marketing content and activity.
- Pleasant personality and excellent communication skills.
- Highly self-motivated and responsible team player.
- Well-groomed, with a good sense of refinement.
- Ability to work on rotation including weekends.
- Piano-playing and/or appreciation for music & arts.
- Flat hierarchy with emphasis on open communication.
- Dynamic and supportive environment with focus on self-development.
- Competitive remuneration in line with performance and skill-set.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Business Development, Customer Relationship Management (CRM), Negotiation, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ50,000 - āļŋ80,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Serve as a consultative business partner, translating complex technology solutions into high-value business opportunities for B2B and B2G sectors.
- Build, manage, and maintain strong long-term relationships with clients, partners, and key government stakeholders.
- Lead customer engagement activities to identify business needs, address pain points, and strengthen the opportunity pipeline.
- Analyze Government Terms of Reference (TOR) and lead end-to-end proposal development to support competitive bidding and project success.
- Identify and develop strategic partnerships and collaboration opportunities, both locally and internationally.
- Drive the full business development cycle from opportunity identification and negotiation to successful project acquisition.
- Work closely with technical teams and external stakeholders to support the successful delivery of complex IT projects.
- Bachelor s degree or above in Engineering, Computer Science, Software, IT, or related technical disciplines.
- Minimum 5 years of proven experience in Government / Public Sector business development or ICT solution sales.
- Overseas experience or proven ability to work in international business environments and cross-border public sector projects is a strong advantage.
- Demonstrated success in partner development, stakeholder management, and winning large-scale projects.
- Excellent command of English, both spoken and written, for international coordination and executive-level presentations.
- Strong negotiation, communication, and stakeholder management skills.
- Strong analytical thinking, especially in interpreting complex technical requirements and Government TOR documents.
- Results-driven, resilient, and able to work effectively in a dynamic business environment.
- Preferred Qualifications.
- Strong understanding of B2G sales cycles, government bidding, and public procurement processes.
- Familiarity with Blockchain, Digital Identity (DID), Cybersecurity, or advanced software technology solutions.
- Ability to work effectively with cross-functional technical teams and senior-level stakeholders.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Automation, ERP, Customer Relationship Management (CRM)
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ30,000 - āļŋ40,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- https://www.connect-x.tech.
- ConnectX - āļŠāļēāļĒ B2B āļāļđāđāļāļąāļāļāļēāđāļĨāļ°āđāļŦāđāļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļēāļāđāļēāļ Customer Experience, CDP and Marketing Automation āđāļāļĒāļĄāļĩāļĨāļđāļāļāđāļēāđāļāļŦāļĨāļēāļāļŦāļĨāļēāļĒāļāļļāļāļŠāļēāļŦāļāļĢāļĢāļĄ āļāļēāļāļāļĩāļĄāđāļāđāļāļąāđāļ Google Cloud, Salesforce, AWS, LINE Business Connect āļāļķāđāļāđāļāđāļ Tech āļĢāļ°āļāļąāļāđāļĨāļ āļāļģāđāļŦāđāđāļĢāļēāđāļāđāļāļāļĩāļĄāļāļĩāđāđāļāđāļĢāđāļ§āļĄāļēāļāļāļ.
- āđāļĢāļēāļāļģāļĨāļąāļāļĄāļāļāļŦāļē.
- Project Manager.
- āļāļĩāđāļāļ°āļāļđāđāļĨāļāļĩāļĄāđāļĨāļ°āļāļĢāļīāļŦāļēāļĢāļāļēāļāđāļāļĢāđāļāļāļāļĢāđāļāļĄāļŠāļēāļāļāđāļāđāļāđāļēāļŦāļĄāļēāļĒāđāļĨāļ°āđāļāļīāļāđāļāđāļāļāļĢāđāļāļĄāļāļąāļ āļŠāļ§āļąāļŠāļāļīāļāļēāļĢāđāļĄāđāđāļāđāļāļĢāļīāļĐāļąāļāđāļŦāļāđāđ āđāļāļāļĢāļĢāļĒāļēāļāļēāļĻāļāļēāļĢāļāļģāļāļēāļāļāļĩāđāļāđāļ§āļĒāđāļŦāļĨāļ·āļāļāļąāļ āļŠāļīāđāļāļāļģāļāļ§āļĒāļāļ§āļēāļĄāļŠāļ°āļāļ§āļāļāļĢāđāļāļĄ āđāļĨāļ°āđāļāđāļāļāļąāļāđāļāļ.
- Leading MarTech Software solution (CDP, CRM, Marketing Automation) implementation projects with extensive knowledge of business solution implementation methodology and industry knowledge.
- Able to demonstrate solid project management and strong interpersonal skills, logical thinking, and leadership.
- Develop the overall project charter and plan.
- Manage project progress, issues and risks, and take appropriate countermeasures if required.
- Ensure projects are delivered on-time and the quality is met.
- Manage all stakeholders.
- Review key deliverables, and ensures quality.
- Conduct and lead project steering committee, project status reports.
- Create proposal of project plans and budgets and obtain approval from relevant stakeholder.
- Understanding of the business requirement, be able to advise best-fit solution to meet their objectives.
- Involve in End to End Implementation Project (Gathering Requirement, Design, Implementation, UAT, Budget, Timeline, Expertise, and Training).
- Bachelor's degree in Software Engineering, Computer Science, IT or related fields.
- At least 3+ years of experience in IT and Software industry.
- Experience in Software or Application development is a plus.
- Experience in CDP, CRM solution is a plus.
- Experience in Project life cycle is a plus.
- Strong leadership, interpersonal skills strategic and critical thinking capability.
- Fluency in spoken and written Thai language.
- Experience in or more of the following domains: HR Business Process Improvement, IT Change Management, HR System Implementation, IT Project Management, HR Transformation Advisory, MarTech.
- English skill (speaking and written) and/or TOEIC Score 600+ is a plus.
- Project Manager - ConnectX.
- āđāļāđāļāļāļđāđāļāļģāđāļāļĢāļāļāļēāļĢāļāļēāļĢāļāļīāļāļāļąāđāļāļĢāļ°āļāļ MarTech Software (CDP, CRM, Marketing Automation) āđāļāļĒāļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļāļĢāļ°āļāļ§āļāļāļēāļĢāļ§āļēāļāļĢāļ°āļāļāļāļēāļāļāļļāļĢāļāļīāļāđāļĨāļ°āļāļ§āļēāļĄāđāļāđāļēāđāļāđāļāļāļļāļāļŠāļēāļŦāļāļĢāļĢāļĄ.
- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļāļĢāļīāļŦāļēāļĢāđāļāļĢāļāļāļēāļĢ āļāļąāļāļĐāļ°āļĄāļāļļāļĐāļĒāļŠāļąāļĄāļāļąāļāļāđāļāļĩ āļĄāļĩāļāļĢāļĢāļāļ°āđāļāļāļēāļĢāļāļīāļāļ§āļīāđāļāļĢāļēāļ°āļŦāđ āđāļĨāļ°āļĄāļĩāļ āļēāļ§āļ°āļāļđāđāļāļģ.
- āļ§āļēāļāđāļāļāđāļĨāļ°āļāļģāļŦāļāļāļ āļēāļāļĢāļ§āļĄāļāļāļāđāļāļĢāđāļāļāļāđ (Project Charter & Plan).
- āļāļīāļāļāļēāļĄāļāļ§āļēāļĄāļāļ·āļāļŦāļāđāļē āļāļąāļāļāļēāļĢāļāļąāļāļŦāļēāđāļĨāļ°āļāļ§āļēāļĄāđāļŠāļĩāđāļĒāļāļāļāļāđāļāļĢāļāļāļēāļĢ āļāļĢāđāļāļĄāļāļģāđāļāļīāļāļāļēāļĢāđāļāđāđāļāļāļĒāđāļēāļāđāļŦāļĄāļēāļ°āļŠāļĄ.
- āļĢāļąāļāļāļīāļāļāļāļāđāļŦāđāđāļāļĢāđāļāļāļāđāđāļŠāļĢāđāļāļāļēāļĄāđāļ§āļĨāļē āđāļĨāļ°āđāļāđāļāļļāļāļ āļēāļāļāļēāļĄāļāļĩāđāļāļģāļŦāļāļ.
- āļāļąāļāļāļēāļĢāļāļđāđāļĄāļĩāļŠāđāļ§āļāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāđāļāļŦāļĄāļāļāļāļāđāļāļĢāļāļāļēāļĢ.
- āļāļĢāļ§āļāļŠāļāļāđāļĨāļ°āļāļāļļāļĄāļąāļāļīāļāļĨāļĨāļąāļāļāđāļŠāļģāļāļąāļāļāļāļāđāļāļĢāļāļāļēāļĢ āđāļāļ·āđāļāđāļŦāđāļĄāļąāđāļāđāļāļ§āđāļēāļĄāļĩāļāļļāļāļ āļēāļ.
- āļāļąāļāļāļĢāļ°āļāļļāļĄ Project Steering Committee āđāļĨāļ°āļŠāļĢāļļāļāļĢāļēāļĒāļāļēāļāļāļ§āļēāļĄāļāļ·āļāļŦāļāđāļēāđāļāļĢāļāļāļēāļĢ.
- āļāļąāļāļāļģāļāđāļāđāļŠāļāļāđāļāļĢāļāļāļēāļĢ āļāļāļāļĢāļ°āļĄāļēāļ āđāļĨāļ°āļāļģāđāļŠāļāļāļāļāļāļāļļāļĄāļąāļāļīāļāļēāļāļāļđāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āđāļāđāļēāđāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļēāļāļāļļāļĢāļāļīāļ āđāļĨāļ°āļŠāļēāļĄāļēāļĢāļāđāļāļ°āļāļģāđāļāļĨāļđāļāļąāļāļāļĩāđāđāļŦāļĄāļēāļ°āļŠāļĄāđāļāļ·āđāļāļāļāļāđāļāļāļĒāđāļĨāļđāļāļāđāļēāđāļāđ.
- āļĄāļĩāļŠāđāļ§āļāļĢāđāļ§āļĄāđāļāļāļļāļāļāļąāđāļāļāļāļāļāļāļāđāļāļĢāļāļāļēāļĢ (āđāļāđāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢ, āļāļāļāđāļāļāļĢāļ°āļāļ, āļāļģāđāļāļīāļāļāļēāļĢāļāļīāļāļāļąāđāļ, āļāļāļŠāļāļāļĢāļ°āļāļ, āļāļąāļāļāļģāļāļāļāļĢāļ°āļĄāļēāļ, āļāļ§āļāļāļļāļĄāļĢāļ°āļĒāļ°āđāļ§āļĨāļē, āļāļēāļĢāđāļŦāđāļāļģāļāļĢāļķāļāļĐāļē āđāļĨāļ°āļāļāļĢāļĄāļāļēāļĢāđāļāđāļāļēāļ).
- āļāļāļāļĢāļīāļāļāļēāļāļĢāļĩāđāļāļŠāļēāļāļēāļ§āļīāļĻāļ§āļāļĢāļĢāļĄāļāļāļāļāđāđāļ§āļĢāđ, āļ§āļīāļāļĒāļēāļāļēāļĢāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ, āđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļ·āđāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļŠāļēāļĒ IT āļŦāļĢāļ·āļāļāļāļāļāđāđāļ§āļĢāđāļāļĒāđāļēāļāļāđāļāļĒ 3 āļāļĩāļāļķāđāļāđāļ.
- āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļāļāļēāļĢāļāļąāļāļāļēāļāļāļāļāđāđāļ§āļĢāđāļŦāļĢāļ·āļāđāļāļāļāļĨāļīāđāļāļāļąāļāļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļĢāļ°āļāļ CDP āļŦāļĢāļ·āļ CRM āļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āđāļāđāļēāđāļāļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļģāļāļēāļāļāļāļ Project Life Cycle āļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļĄāļĩāļ āļēāļ§āļ°āļāļđāđāļāļģ āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļĢāļ°āļŦāļ§āđāļēāļāļāļļāļāļāļĨ āļāļ§āļēāļĄāļāļīāļāđāļāļīāļāļāļĨāļĒāļļāļāļāđ āđāļĨāļ°āļāļēāļĢāļāļīāļāļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāļĒāđāļēāļāļĄāļĩāļ§āļīāļāļēāļĢāļāļāļēāļ.
- āļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāđāļāļĒāđāļāđāļāļĩāļāļąāđāļāļāļđāļāđāļĨāļ°āđāļāļĩāļĒāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļŦāļāļķāđāļāļŦāļĢāļ·āļāļŦāļĨāļēāļĒāļāđāļēāļāļāđāļāđāļāļāļĩāđ: āļāļēāļĢāļāļĢāļąāļāļāļĢāļļāļāļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļļāļĢāļāļīāļāļāđāļēāļ HR, āļāļēāļĢāļāļąāļāļāļēāļĢāļāļēāļĢāđāļāļĨāļĩāđāļĒāļāđāļāļĨāļāļāđāļēāļ IT, āļāļēāļĢāļāļīāļāļāļąāđāļāļĢāļ°āļāļ HR, āļāļēāļĢāļāļĢāļīāļŦāļēāļĢāđāļāļĢāļāļāļēāļĢ IT, āļāļēāļĢāđāļŦāđāļāļģāļāļĢāļķāļāļĐāļēāđāļāļāļēāļĢāđāļāļĨāļĩāđāļĒāļāđāļāļĨāļāļĢāļ°āļāļ HR, MarTech.
- āļŦāļēāļāļĄāļĩāļāļąāļāļĐāļ°āļ āļēāļĐāļēāļāļąāļāļāļĪāļĐ (āļāļđāļāđāļĨāļ°āđāļāļĩāļĒāļ) āļŦāļĢāļ·āļāļĄāļĩāļāļ°āđāļāļ TOEIC 600 āļāļķāđāļāđāļ āļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ.
- āļāļĢāļ°āļāļąāļāļŠāļļāļāļ āļēāļ.
- āļāļĢāļ°āļāļąāļāļāļļāļāļąāļāļīāđāļŦāļāļļ.
- āđāļāļīāļāđāļāļāļąāļŠāļāļĢāļ°āļāļģāļāļĩ.
- āļāđāļāļāđāļāļĩāđāļĒāļ§āļāļĢāļ°āļāļģāļāļĩ.
- āļāļĢāļ§āļāļŠāļļāļāļ āļēāļāļāļĢāļ°āļāļģāļāļĩ.
- Flexi Benefit āļāđāļāļāļāļāđāļāļāļĩ.
- Provident fund by UOB (āļāļāļāļāļļāļāļŠāļģāļĢāļāļāđāļĨāļĩāđāļĒāļāļāļĩāļ).
- āļāđāļēāđāļāļīāļāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļāļēāļĢāļāļāļāļ°āļĨāļđāļāļāđāļēāļāļāļāļāļĢāļīāļĐāļąāļ.
- āđāļ§āļĨāļēāļāļģāļāļēāļ Flexible Working Hour/Hybrid Working.
- Beautiful - Facial Treatments (āļĒāļāđāļ§āđāļāļĢāļēāļĒāļāļēāļĢāļāļĩāđāđāļāđāđāļāđāļĄ).
- āļāđāļēāđāļāđāļāđāļēāļĒāđāļāļāļēāļĢāļŠāļāļāđāļāļāļĢāļ°āļāļēāļĻāļāļĩāļĒāļāļąāļāļĢāļāļēāļĄāļāļĩāđāļāļĢāļīāļĐāļąāļāļāļģāļŦāļāļ.
- āļ§āļąāļāļĨāļēāļāļąāļāļĢāđāļāļ āļĨāļēāļ§āļąāļāđāļāļīāļ āļĨāļēāļāļīāļ āļĨāļēāļāđāļ§āļĒ āļĨāļēāļŪāļąāļāļāļĩāļĄāļđāļ āđāļĨāļ°āļ§āļąāļāļĨāļēāļāļĢāļ°āđāļ āļāļāļ·āđāļāđ.
- Hair Wellness (āļāļģāļŠāļĩāļāļĄ, āļĒāđāļāļĄāļŠāļĩāļāļĄ, āļāļąāļāļāļĄ āđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļ·āđāļāđ āļāļĩāđāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĄ).
- ConnectX Co., Ltd.
- | Richmond Building, 75/42, 14th Fl., Soi Sukhumvit 26, Khlong Ton Sub-district, Khlong Toei District, Bangkok, 10110.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Digital Marketing, Public Relations, Power point, SEO, Customer Relationship Management (CRM)
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Serve as the key strategic contact for assigned e-commerce clients.
- Understand client business goals and translate them into actionable digital marketing plans.
- Lead client communications and performance reviews.
- Provide clear briefs and direction to internal teams.
- Maintain strong client relationships and ensure high satisfaction.
- Campaign & Project Coordination.
- Oversee and manage the execution of campaigns across various platforms.
- Collaborate with internal teams including media planners, creatives, SEO, CRM, and marketplace specialists.
- Ensure campaigns are launched on time, within budget, and meet quality standards.
- Monitor progress, troubleshoot issues, and ensure alignment with overall strategy.
- Media, SEO & CRM Collaboration.
- Coordinate with MPS (Media Planning Specialist) to develop strategic media plans.
- Review and ensure the completeness and quality of media plans before presentation to clients.
- Ensure SEO and CRM initiatives are aligned with overall campaign objectives.
- Facilitate integration of media, SEO, and CRM efforts to drive performance.
- Platform Expertise & Strategy.
- Leverage platform-specific knowledge across Meta, Google, TikTok, Shopee, Lazada, and other online media.
- Advise clients on platform trends, ad formats, and marketplace best practices.
- Guide optimization strategies to improve ROAS, conversion rates, and customer engagement.
- Reporting & Analysis.
- Review and consolidate campaign performance data and reports.
- Analyze metrics such as GMV, ROAS, CTR, and CPC to derive actionable insights.
- Present reports and strategic recommendations to clients.
- Use data to inform future media planning and creative direction.
- Bachelor's degree in communications, marketing, public relations, or a related field.
- 3-4 years of experience in digital marketing, client servicing, or performance marketing (e-commerce or agency background preferred).
- Strong understanding of online media platforms including Meta, Google, TikTok, Shopee, and Lazada.
- Strong analytical mindset with the ability to leverage data for decision-making.
- Strong understanding of marketing communication theory and principles.
- Ability to think strategically and creatively.
- Excellent written and verbal communication skills.
- A self-starting attitude - the ability to work independently and take initiatives.
- Ability to manage multiple projects simultaneously.
- Good command of MS Office, MS-EXCEL, MS-POWERPOINT, MS-WORD.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Customer Relationship Management (CRM), Sales, Service-Minded, Thai, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ22,000 - āļŋ35,000
- Achieve Sales and/or Marketing objectives as set out by the company, and assist in day-to-day retail showroom operations.
- Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
- Establish and Maintain long-term customer relationships, by developing new customer base and institutional accounts.
- Develop new accounts to generate sales and marketing opportunities.
- Assist and contribute to the development and execution of marketing content and activity.
- Pleasant personality and excellent communication skills.
- Highly self-motivated and responsible team player.
- Well-groomed, with a good sense of refinement.
- Ability to work on rotation including weekends.
- Piano-playing and/or appreciation for music & arts.
- Flat hierarchy with emphasis on open communication.
- Dynamic and supportive environment with focus on self-development.
- Competitive remuneration in line with performance and skill-set.
āļāļąāļāļĐāļ°:
Customer Relationship Management (CRM)
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļ§āļēāļāđāļāļāļāļĨāļĒāļļāļāļāđāļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļāļ§āļēāļĄāļŠāļąāļĄāļāļāļąāļāđāļāļąāļāļĨāļđāļ āļāđāļē (CRM Strategic Plan)āđāļĨāļ°āļŠāļĢāđāļēāļ āļāļīāļāļāļĢāļĢāļĄāļāļēāļāļāļēāļĢāļāļĨāļēāļ āđāļāļĒāļāđāļēāļāļāļīāļāļāļēāļĢāļ§āđāļīāļāļĢāļēāļ°āļŦāđāļāđāļāļĄāļđāļĨāļŠāļĄāļēāļāļīāļ āđāļāļ·āđāļāđāļŠāļĢāļīāļĄāļŠāļĢāđāļēāļāļāļēāļāļĨāļđāļāļāđāļē āļāļĢāļ°āļāđāļē āđāļĨāļ°āļĒāļāļāļāļēāļĒ.
- āļ§āđāļīāļāļĢāļēāļ°āļŦāđāļāļĪāļāļāļīāļĢāļĢāļĄāļāļēāļĢāļāļ·āđāļāļāļāļāļŠāļĄāļēāļāļīāļ āļāđāļē āđāļāļāļāļĢāļ°āđāļ āļāļŠāļĄāļēāļāļīāļāļāļĩāđāļĄāļĩāļāļĪāļāļāļīāļĢāļĢāļĄāđāļŦāļĄāļ·āļāļāļāļąāļ āļāļĒāđāļēāļāļĄāļĩāļāļąāļĒāļĒāļ° āļŠāļĢāđāļēāļāđāļāđāļāļĢāļēāļĒāļāļēāļāđāļĨāļ°āļ āđāļēāđāļŠāļāļāļāđāļāļāļđāđāļāļĢāļīāļŦāļēāļĢ āđāļĨāļ°āļŦāļāđāļ§āļĒāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ āđāļāļ·āđāļāļāļģāđāļāđāļāđ āļāļĢāļ°āđāļĒāļāļāđāđāļāđāļāļĒāđāļēāļāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāđāļĨāļ°āđāļŦāļĄāļēāļ°āļŠāļĄ.
- āļ§āđāļīāļāļĢāļēāļ°āļŦāđāļāļđāđāđ āļāđāļ (Competitors' Analysis)āđāļĨāļ°āļāđāļēāļāļēāļĢāļĢāļ§āļāļĢāļ§āļĄāļāđāļāļĄāļđāļĨāļāļĨāļēāļ.
- āļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāđāļĨāļ°āļāļ§āļāļāļļāļĄāļāļēāļĢāđāļāđāļāļāļāļĢāļ°āļĄāļēāļāļāđāļēāļāļĨāļđāļāļāđāļēāļŠāļąāļĄāļāļąāļāļāđ.
- āļŠāļĢāļļāļāļĢāļēāļĒāļāļēāļāļĒāļāļāļāļēāļĒ āđāļĨāļ°āļĢāļēāļĒāļāļēāļāļāđāļēāļāđāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļŠāļĄāļēāļāļīāļāļĢāļēāļĒāđāļāļ·āļāļ, āļĢāļēāļĒāđāļāļĢāļĄāļēāļŠ āđāļĨāļ°āļĢāļēāļĒāļāļĩ.
- āļāļĢāļ§āļāļŠāļāļāđāļĨāļ°āļāļīāļāļāļēāļĄāļāļĨāļāļĢāļāļĩāļŠāļĄāļēāļāļīāļāļĄāļĩāļāļēāļĢāļĢāđāļāļāđāļĢāļĩāļĒāļāļāđāļēāļāļāđāļāļāļāļēāļāļāđāļēāļāđ.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Marketing Strategy, Public Relations, Customer Relationship Management (CRM)
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Develop and implement marketing strategies for the business which includes planning, organizing, public relations, visual merchandising, and digital initiatives to achieve business goals.
- Develop and execute product launches and marketing programs of assigned categories such as promotional activities, digital, marketing events to drive the brand awareness.
- Develop multi-channel online and offline marketing activities to achieve business ob ...
- Analyse the market trend, competitor performance and historical data for developing the branding strategy, make recommendations to improve business performance and to increase efficiency and effectiveness of marketing program.
- Oversee sample inventory, ownership and consumption of marketing materials on a seasonal basis, provide recommendation if overstock or shortage issue.
- Manage the marketing budget and P&L for events, campaigns and promotions across the business including the forecasting & allocation of samples to support campaigns.
- Work closely with Sales and Trade Marketing, identify trade needs and opportunities including develop pricing and distribution strategies.
- Oversee Visual Merchandising for all launch displays, merchandising, opening and renovation of counters, and events.
- Understand financial implications to achieve ROI targets on customer marketing activity and identify performance trends that can be leveraged during the forecasting process.
- Forecast and manage all POM materials including samples, collateral, GWP's, promo sets and adjust forecast based on trends in the business.
- Develop all CRM and digital marketing programs to drive sales performance.
- Manage and responsible for CRM to build and expand customer's base.
- Identify new digital marketing opportunities that could help lead to increased conversion and awareness.
- Plan and execute digital and social media activities to drive the traffic and enhance the customer experience.
- Bachelor's degree or Master's degree in Marketing or related field.
- Minimum 5 years' experience in marketing in FMCG or cosmetics.
- Passionate about trends in fashion, beauty, and digital savvy.
- Result-driven, detail-oriented, well-organized, flexible, independent, self-starter, and possess an entrepreneurial spirit.
- Creative strategic thinking and flexibility - ability to multitask and handle pressure in a fast-paced environment.
- Strong analytical, and problem-solving skills.
- Excellent interpersonal, communication, presentation skills.
- Proficiency with MS Word, Excel, PowerPoint, Acrobat, Photoshop.
āļāļąāļāļĐāļ°:
Customer Relationship Management (CRM)
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļāļĢāļīāļŦāļēāļĢāļāļĩāļĄāļāļĢāļ§āļāļĢāļąāļāđāļĨāļ°āļŠāđāļāļĄāļāļāđāļŦāđāđāļāđāļāđāļāļāļēāļĄāļĄāļēāļāļĢāļāļēāļāļāļāļāļāļĢāļīāļĐāļąāļ.
- āļāļģāļāļąāļāļāļđāđāļĨāļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļąāļāļŦāļĄāļēāļĒ āļāļĢāļ§āļāļĢāļąāļāļāđāļēāļ/āļŦāđāļāļāļāļļāļāđāļĨāļ°āļŠāđāļāļĄāļāļ āđāļŦāđāđāļāđāļāđāļāļāļēāļĄāđāļāļāļāļēāļĢāđāļāļ.
- āļāļģāļŦāļāļāđāļĨāļ°āļāļ§āļāļāļļāļĄ SLA āļāļąāđāļāđāļāđāļāļēāļĢāđāļāđāļ Defect āļāļāļāļķāļāļāļēāļĢāđāļāđāđāļāđāļĨāđāļ§āđāļŠāļĢāđāļ.
- āļāļīāļāļāļēāļĄāđāļĨāļ°āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļēāļĢāđāļāđāđāļ Defect āļĢāđāļ§āļĄāļāļąāļāļāđāļēāļĒāđāļāļĢāļāļāļēāļĢāđāļĨāļ°āļāđāļēāļĒāļāđāļāļŠāļĢāđāļēāļ.
- āļāļąāļāļāļēāļāļĢāļ°āļāļ§āļāļāļēāļĢ Customer Journey āļāļąāđāļāđāļāđāļāđāļāļāļāļĢāļ§āļāļĢāļąāļ āļĢāļ°āļŦāļ§āđāļēāļāļŠāđāļāļĄāļāļ āđāļĨāļ°āļŦāļĨāļąāļāļāļēāļĢāđāļāļ.
- āđāļŦāđāļāļģāļāļĢāļķāļāļĐāļēāđāļĨāļ°āļāļąāļāļŠāļīāļāđāļ āđāļŦāđāļāļąāļāļāļĩāļĄāļāļēāļāđāļĢāļ·āđāļāļ āļāđāļēāļāļŠāļīāļāđāļāļ·āđāļ āļāđāļēāļāļāļĢāļ§āļāļĢāļąāļāļĄāļāļ āļāđāļēāļāđāļāļāļāļĢāļĢāļĄāļŠāļīāļāļāļīāđ āļāđāļēāļāļāļēāļāļāđāļāļĄāđāļāļĢāļ°āļĒāļ°āļĢāļąāļāļāļĢāļ°āļāļąāļ āđāļĨāļ°āļāđāļēāļāļāļēāļāļāđāļāļĄāļŦāļĨāļąāļāļŦāļĄāļāļāļĢāļ°āļāļąāļ.
- āļ§āļēāļāđāļāļāļāļąāļāļāļē āđāļĨāļ°āļāļĢāļąāļāļāļĢāļļāļ āļāļēāļĢāļĢāļąāļāđāļĢāļ·āđāļāļāļāļđāđāļĨāļĨāļđāļāļāđāļēāđāļāļāđāļāļāļāļēāļāļāđāļēāļāđ Call Center, Line OA, Web Chat.
- āļāļĢāļīāļāļāļēāļāļĢāļĩāļāļķāđāļāđāļ āļŠāļēāļāļēāļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ āļāļēāļĢāļāļĨāļēāļ āļāļŠāļąāļāļŦāļēāļĢāļīāļĄāļāļĢāļąāļāļĒāđ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđ 5-8 āļāļĩāļāļķāđāļāđāļ āđāļāļāļļāļĢāļāļīāļāļāļŠāļąāļāļŦāļēāļĢāļīāļĄāļāļĢāļąāļāļĒāđ āđāļāļĒāđāļāļāļēāļ°āļāđāļēāļ After Sales / Customer Service / CRM.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļĢāļīāļŦāļēāļĢāļāļĩāļĄāđāļāļĢāļ°āļāļąāļ Manager āļŦāļĢāļ·āļ Department Manager āļāļĒāđāļēāļāļāđāļāļĒ 3-5 āļāļĩāļāļķāđāļāđāļ.
- āļĄāļĩāļāļ§āļēāļĄāđāļāđāļēāđāļāļāļĢāļ°āļāļ§āļāļāļēāļĢāļŠāļīāļāđāļāļ·āđāļāļāđāļēāļ/āļāļāļāđāļ āļāļēāļĢāđāļāļāļāļĢāļĢāļĄāļŠāļīāļāļāļīāđ āđāļĨāļ°āļāļēāļĢāļŠāđāļāļĄāļāļāļāļŠāļąāļāļŦāļēāļĢāļīāļĄāļāļĢāļąāļāļĒāđ.
- āļĄāļĩāļāļ§āļēāļĄāđāļāđāļēāđāļāļāļĢāļ°āļāļ§āļāļāļēāļĢ āļāļĢāļ§āļāļĢāļąāļāļāđāļēāļ/āļŦāđāļāļāļāļļāļ āļāļēāļĢāļŠāđāļāļĄāļāļ āđāļĨāļ°āļāļēāļĢāļāļīāļāļāļēāļĄāđāļāđāđāļ Defect.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Enthusiastic, Negotiation, Customer Relationship Management (CRM)
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Act as the first point of contact for Academy agents on any live rental deal, available for real-time questions as transactions move through each stage.
- Sit in on client interactions where needed (viewings, negotiations, contract signing) to model correct process and terminology.
- Guide agents through the full rental transaction flow: lead qualification, viewings, offer negotiation, contract and deposit handling, through to handover.
- Review each agent's active pipeline in CRM system and flag deals at risk of stalling before they go cold.
- Identify recurring skill gaps across the agent cohort and feed these back to the Head of L&D.
- Candidate Requirements.
- Essential.
- Minimum 1 years' active production in Bangkok rentals, with a verifiable track record of closed rental transactions.
- Direct working knowledge of the Bangkok rental market, client qualification, landlord/tenant negotiations.
- Working fluency in CRM pipeline management, including lead-stage discipline.
- Demonstrated patience and coaching ability with junior or first-time agents.
- Preferred.
- Prior experience mentoring, or managing agents in a real estate brokerage.
- Working Style.
- This role suits someone who gets genuine satisfaction from watching someone else succeed. A patient, approachable and enthusiastic candidate who would love to join the FazWaz family!.
- At FazWaz, our values define how we sell, serve, and succeed both for our clients and as a team.
- They guide how every agent shows up, builds trust, and drives results with integrity.
- OWN IT.
- Take full ownership of your pipeline and performance. Respect every lead, follow up diligently, and deliver on what you commit because results start with responsibility.
- CLIENTS FIRST.
- Put clients at the heart of every action. Understand their needs, act in their best interest, and build relationships based on trust not just transactions.
- SOLUTIONS DRIVEN.
- Challenges are part of the job but we face them with creativity and focus. Find solutions, not excuses, and turn obstacles into opportunities for success.
- STRONGER AS ONE.
- We win together. Share knowledge, collaborate across teams, and support each other to achieve bigger goals than any of us could alone.
- DREAM BIG.
- Aim high and keep growing. Set bold goals, stay curious, and keep learning because every success story starts with ambition.
āļāļąāļāļĐāļ°:
CSS, Customer Relationship Management (CRM)
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļĢāļąāļāđāļāđāļāļāļąāļāļŦāļēāļāđāļēāļāļāļēāļāđāļāļĢāļĻāļąāļāļāđ āļāļĩāđāļĄāļĨ CRM āđāļĨāļ°āđāļāļāļāļāļĢāđāļĄāļāļīāđāļĨāđāļāļāļĢāļāļāļīāļāļŠāđ (E-form).
- āļāļąāļāļāļķāļāļāđāļāļĄāļđāļĨāđāļāļŠāļĨāļāđāļāļĢāļ°āļāļāļāđāļēāļ āđ āļāļĒāđāļēāļāļāļđāļāļāđāļāļ āđāļāđāļ CSS, Acumatica āļŦāļĢāļ·āļāļĢāļ°āļāļāļāļāļāļāļēāļĢāđāļāđāļāļāļĢāđ.
- āļŠāļ·āđāļāļŠāļēāļĢāļāļąāļāļĨāļđāļāļāđāļēāļāļĒāđāļēāļāļāļąāļāđāļāļāđāļāļĩāđāļĒāļ§āļāļąāļāļĢāļēāļĒāļĨāļ°āđāļāļĩāļĒāļāļāļāļāļāļąāļāļŦāļēāđāļĨāļ°āļāļąāđāļāļāļāļāļāļąāļāđāļ.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāđāļēāļāđāļāļāļāļīāļāļŠāļģāļŦāļĢāļąāļāļāļēāļāļāļĢāļīāļāļēāļĢ Onsite āļĢāļ§āļĄāļāļķāļāļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāļĢāļīāļāļēāļĢāļāļāļāļāļēāļĢāđāļāđāļāļāļĢāđāļāđāļēāļ āđ (āđāļāđāļ Epson, āđāļāļĢāļĐāļāļĩāļĒāđāđāļāļĒ, LH Bank).
- āļĄāļāļāļŦāļĄāļēāļĒāđāļĨāļ°āļāļąāļāļŠāđāļāļāļēāļāđāļŦāđāļāļąāļāļāļĩāļĄāļāļĢāļīāļāļēāļĢāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļĒāđāļēāļāļāļđāļāļāđāļāļ.
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļ āļāļĢāļīāļāļāļēāļāļĢāļĩ āđāļāļŠāļēāļāļēāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ āđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļ Help Desk/ Customer Support/ Call Center āļāļĒāđāļēāļāļāđāļāļĒ 2 āļāļĩ.
- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļāļĩāđāļāļĩ āļāļąāđāļāļāļēāļĢāļāļđāļāđāļĨāļ°āļāļēāļĢāđāļāļĩāļĒāļ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāđāļāđāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ āđāļĨāļ°āļŠāļēāļĄāļēāļĢāļāđāļĢāļĩāļĒāļāļĢāļđāđāļĢāļ°āļāļāđāļŦāļĄāđāđāļāđāļāļĒāđāļēāļāļĢāļ§āļāđāļĢāđāļ§.
- āđāļāđāļēāđāļāļāļąāđāļāļāļāļāļāļēāļĢāļŠāđāļāļāļēāļ (dispatch) āđāļĨāļ°āļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāļĩāļĄāļāļĢāļīāļāļēāļĢ/āļāđāļēāļāđāļāļāļāļīāļ.
- āļĄāļĩāđāļāļĢāļąāļāļāļēāļāļāļĢāļīāļāļēāļĢ (Service Mind).
- āļŠāļēāļĄāļēāļĢāļāđāļāđāđāļāļāļąāļāļŦāļēāđāļāļāļēāļ°āļŦāļāđāļēāđāļāđāļāļĩ āđāļĨāļ°āļāļģāļāļēāļāđāļāđāļāļāļĩāļĄāđāļāđ.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāđāļāđāļāļāļ° āļŦāļĢāļ·āļāļāļģāļāļēāļāļāļāļāđāļ§āļĨāļēāđāļāđ (āļŦāļēāļāļāļēāļāļāļģāđāļāđāļ).
āļāļąāļāļĐāļ°:
Project Management, Customer Relationship Management (CRM)
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Own end -to-end delivery of key Wealth initiatives, including Luxe, Retention, and Partnership programs.
- Translate strategic priorities into clear execution plans (roadmap,milestones, owners).
- Ensure initiatives are deliv ered on time, on scope, and aligned with business objectives.
- Luxe Project Ownership.
- Lead execution of Luxe initiatives to drive: Luxury sales growth New-to-Luxe customer acquisition.
- High-value customer engagement.
- Coordinate across CRM, Marketing, BU and partner teams to ensure seamless deliver y.
- Retention Program Ownership.
- Define and implement retention frameworks and customer journeys.
- Design and drive:Tier protection programs Reactivation campaigns.
- Monitor retention performance and continuously optimize initiatives.
- Partnership Monetization.
- Identify and develop strategic partnerships (e.g., banks, lifestyle, travel,luxury brands).
- Drive co-funded campaigns, privileges, and new revenue opportunities.
- Work with internal and external stakeholders to deliver partnership initiatives.
- Project Management & Governance.
- Oversee planning and execution of initiatives, including: Roadmap and prioritization Resource alignment KPI tracking and performance monitoring.
- Establish governance cadence (weekly reviews, monthly business reviews).
- Identify risks, resolve issues, and ensure delivery discipline.
- Bachelor's or Master's degree in Business Administration, Marketing, Finance, or related fields.
- 6-10+ years of experience in:Loyalty, CRM, retail, or customer engagement ecosystems Strategy/ consulting / program management / PMO.
- Proven track record in managing complex, cross-functional projects.
- Experience working with external partners or commercial partnerships is a plus.
- Strong strategic thinking and problem-solving skills.
- Highly organized and structured.
- Excellent project and program management capabilities.
- Strong analytical skills with ability to translate data into insights.
- Outstanding communication and stakeholder management skills.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Customer Relationship Management (CRM), Product Development, Project Management, Marketing Strategy, Digital Marketing
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
Job Description Key responsibilities: Plan and execute trade activation focused on key areas Develop channel-specific activation plans for public hospitals, medical schools, and institutional customers Support customer engagement, access, and adoption programs focused on public/ teaching hospitals settings Coordinate with SMs and PSRs to ensure effective execution Capture field insights and identify public channel opportunities Share best practices for public and institutional activation Support and drive key Marketing Campaign & Stakeholder Management Create promotional materials ...
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Business Development, Digital Marketing, Risk Management, Social media, Customer Relationship Management (CRM)
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
Company Sime Darby Auto Sports Company Limited Key Responsibilities ð Marketing & Business Development Develop and implement marketing campaigns to promote Porsche vehicles, services, and dealership events. Manage digital marketing channels including social media, website, and online advertising. Coordinate with Porsche corporate marketing teams to align dealership promotions with global brand standards. Organize customer engagement events, test-drive experiences, and product launches. Monitor market trends, competitor activities, and customer preferences to refine strategies. Prep ...
āļāļąāļāļĐāļ°:
Customer Relationship Management (CRM)
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Lead the Tenant Services and Experience Team in organizing tenant activities and building a strong, engaged community within the workplace at One Bangkok.
- Collaborate with in-house tenants and external partners to develop and introduce innovative lifestyle and social engagement initiatives, enhancing tenant satisfaction and generating additional revenue from amenities.
- Utilize tenant data analytics to customize approaches, ensuring the highest levels of satisfaction and engagement while proactively addressing any concerns or opportuni ...
- Resolve complex tenant complaints with professionalism and efficiency, leveraging a customer-first approach and ensuring service recovery actions are in place.
- Liaise with property management and other departments to ensure seamless delivery of tenant services, maintaining a proactive and collaborative approach to addressing tenant needs.
- Foster a vibrant and inclusive community by promoting personal growth, productivity, and a sense of belonging through a variety of targeted events and activities.
- Key Qualification.
- At least Bachelor Degree in Marketing, Event Management, Communication or related field.
- 10+ of Work Experience in related field.
- Strong customer service and relationship management skills with a customer-centric mindset.P.
- Proven ability to handle and resolve tenant or customer complaints effectively and professionally.
- Excellent stakeholder management skills with the ability to engage internal and external partners.
- Experience in planning and executing community engagement, wellness, and networking events.
- Strong communication and interpersonal skills, with confidence in interacting with senior executives.
- Proficiency in CRM systems and customer data management to deliver personalized experiences.
- Strong analytical and problem-solving skills with the ability to identify opportunities for service improvement.
- Proactive, organized, and collaborative team player with the ability to manage multiple priorities in a fast-paced environment.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Customer Relationship Management (CRM)
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- We are looking for the CRM Marketing Assistant Manager is responsible for supporting the planning, execution, and optimization of CRM marketing strategies to enhance customer engagement, retention, and lifetime value. This role focuses on managing CRM operations, delivering data-driven campaigns, and developing continuous learning and improvement frameworks for CRM marketing initiatives across multiple customer touchpoints.
- Manage and improve end-to-end CRM marketing operation processes, including campaign ...
- Coordinate with internal teams (IT, Data, Customer Service, and Marketing) to ensure smooth CRM system operations and campaign deployment.
- Ensure data accuracy, customer segmentation, and system compliance with company policies and data privacy standards.
- Develop and maintain CRM process documentation, workflows, and best practices.
- Monitor campaign timelines and deliverables to ensure on-time execution and quality standards.
- Support the design and execution of multi-channel CRM campaigns (e.g., LINE, email, SMS, app push, in-store communication).
- Analyze campaign performance and customer behavior to generate actionable insights and learning reports.
- Build CRM campaign learning frameworks to continuously improve targeting, messaging, and conversion rates.
- Conduct A/B testing and pilot campaigns to optimize campaign effectiveness.
- Share campaign learnings and recommendations with stakeholders to improve future CRM strategies.
- Partner with Brand, Digital, IT, and Operations teams to align CRM campaigns with overall marketing and business objectives.
- Support store operations or frontline teams with CRM-related communication materials and training.
- Liaise with external vendors and CRM platform providers as needed.
- Bachelor's degree in Marketing, Business, Data Analytics, or a related field.
- 3-4 years of experience in CRM, loyalty, digital marketing, or data-driven marketing roles.
- Strong understanding of CRM platforms, marketing automation tools, and customer data management.
- Analytical mindset with experience in campaign performance tracking and reporting.
- Excellent communication and stakeholder management skills.
- Experience in retail, F&B, or loyalty programs is a plus.
- Continuous learning and optimization mindset.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Customer Relationship Management (CRM)
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Shiseido is seeking a data-driven and customer-centric CRM Executive to play a key role in strengthening our customer relationship management ecosystem and driving customer engagement across the consumer journey.
- In this role, you will transform customer data into actionable insights, optimize CRM campaigns and journeys, and support initiatives that enhance customer retention, loyalty, and business performance. Working closely with local, regional, and external partners, you will contribute to a seamless end-to-end CRM experience that deepens ...
- CRM Strategy & Customer Journey.
- Support the development and execution of CRM strategies that enhance customer engagement, retention, and lifetime value.
- Design and optimize customer journey frameworks to improve customer experience and deliver business results.
- Manage and continuously improve automated CRM triggers and lifecycle communications.
- Customer Analytics & Insights.
- Analyze customer data and behavioral trends to identify growth opportunities and actionable business insights.
- Monitor CRM campaign performance and recommend optimization strategies to improve effectiveness and ROI.
- Develop regular CRM performance reports and provide analytical support to brand and management teams.
- CRM Operations & System Excellence.
- Support CRM system monitoring, testing, and enhancement initiatives to ensure smooth operations and data accuracy.
- Work closely with internal stakeholders, regional teams, and external partners to ensure efficient CRM processes and campaign execution.
- Maintain high standards of CRM data quality, governance, and operational effectiveness.
- Cross-functional Collaboration.
- Partner with Marketing, Digital, Commercial, Regional, and Vendor teams to deliver integrated customer engagement initiatives.
- Support special projects and other business initiatives as assigned.
- What makes you a good fit.
- Bachelor's degree in Business Administration, Marketing, Data Analytics, or a related field.
- Minimum 3 years of experience in Marketing, CRM, Customer Analytics, Loyalty Marketing, or related fields.
- Experience working with CRM platforms, customer databases, and marketing automation tools is advantageous.
- Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP, and data analysis functions.
- Proactive, self-motivated, and results-oriented mindset.
- Strong problem-solving capabilities and ability to navigate ambiguity.
- Excellent analytical skills with an understanding of marketing trends.
- Good computer skills with proficiency in relevant software.
- Excellent communication skills in both Thai and English.
- Collaborative team player with the ability to work effectively across multiple functions and markets.
- Curious, agile, and eager to continuously learn and grow.
- Shiseido (Thailand) Co., Ltd.
- 8 T-One Building 23rd-24th Floor, Soi Sukhumvit 40, Sukhumvit Road.
- Phra Khanong Sub-district, Khlong Toei District, Bangkok 10110.
- 0-2-------- ext. 705.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Customer Relationship Management (CRM)
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Develop and execute marketing strategies to drive membership acquisition, engagement, and retention for M GEN and M PASS.
- Plan and manage end-to-end marketing campaigns, promotions, and member-exclusive benefits.
- Create customer-centric campaigns that enhance the member experience and increase loyalty.
- Analyze customer behavior, market trends, and campaign performance to identify insights and business opportunities.
- Utilize customer data and analytics tools to support marketing decisions and optimize campaign effectiveness.
- Define customer segmentation and develop targeted marketing initiatives based on customer needs and preferences.
- Collaborate with Digital Marketing, CRM, Operations, and external partners to deliver integrated marketing campaigns.
- Monitor campaign performance, prepare reports, and recommend improvement plans to achieve business objectives.
- Bachelor's degree in Marketing, Business Administration, or related field.
- At least 5 years of experience in Marketing, CRM, Loyalty Program, Product Marketing, or Campaign Management.
- Strong analytical skills with the ability to translate data into actionable marketing insights.
- Hands-on experience with marketing analytics tools such as Excel, Power BI, Tableau, Google Analytics, or similar platforms.
- Creative mindset with strong project management and communication skills.
- Experience in membership, subscription, entertainment, retail, or lifestyle business is a plus.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Customer Relationship Management (CRM), Project Management, Recruitment
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Education: Bachelor's degree in Business Administration, Facilities Management, Customer Service Management, or related field. Professional certifications in customer service management or facilities operations preferred.
- Leadership Experience: Minimum 5-7 years of progressive experience in customer service or facilities operations, with at least 3-5 years in a supervisory or team leadership role. Demonstrated success in leading customer service teams and managing service delivery operations in a facilities or property management environment.
- Customer Service Expertise: Strong background in customer service management with proven ability to handle complex issue resolution and escalation management. Experience with service request management systems and customer relationship management (CRM) platforms. Knowledge of service level agreements and performance measurement methodologies.
- Technical Skills: Proficiency with facilities management software, ticketing systems, and customer service platforms. Strong analytical skills with ability to interpret performance data and generate actionable insights. Experience with reporting tools and database management systems.
- Communication and Interpersonal Skills: Excellent verbal and written communication skills with ability to interact effectively with customers, team members, and senior management. Strong conflict resolution and problem-solving abilities. Demonstrated capability to provide constructive feedback and coaching to team members.
- Organizational and Management Skills: Proven ability to manage multiple priorities and coordinate complex service delivery activities. Strong project management skills with experience implementing process improvements and system enhancements. Ability to work under pressure and manage emergency response situations.
- Additional Requirements: Flexibility to work various shifts including weekends and holidays as operational needs require. Availability for emergency response and escalation management outside normal business hours. Strong attention to detail and commitment to accuracy in documentation and reporting.
- Experience in commercial real estate or property management industry. Knowledge of building systems and facilities operations. Previous experience with integrated workplace management systems (IWMS). Certification in customer service management or facilities management professional programs.
- This position is primarily office-based with occasional site visits to facilities as needed. The role requires availability for emergency response and may involve extended hours during critical incidents. Regular interaction with customers, team members, and various stakeholders through multiple communication channels including phone, email, and in-person meetings.
- On-site -Bangkok, THA.
- If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!.
- At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
- _JLL Privacy Notice_.
- Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
- For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
- For additional details please see our career site pages for each country.
- Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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