เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Supports the Boutique Management (Head of Boutique and Deputy Head of Boutique) in driving a client-centric culture within the boutique to champion client engagement so as to develop long lasting relationships with clients and to ensure that the Brand is perceived as the ultimate Service Destination.
• Gathers and shares the service achievements and success stories in order to celebrate, to inspire and to motivate the boutique teams to surpass the expectations of customers.
• Supports Boutique Management in sustaining Client Service Values as a mindset.
• Act as a champion for iCoco (Internal Client s Portfolio Tools) and encourage Fashion Advisor to leverage on the tools for clientele.
• As part of the Boutique team, participates in and supports day-to-day Operations as directed by Boutique Management.
• Luxury Fashion competition awareness: proactively seek out competitors information on Client Relationship or Experiences related activities, events, services and regularly reports to Boutique Management and Marketing team.
• Support Boutique Management to implement client strategy at boutique level Understands Customer Relation Management (CRM) strategy, client segmentation and objectives of marketing activities and tools, and translates them into boutique operational actions.
• Holds regular meetings with Marketing team to bridge Office and Boutique updates.
• Works closely with Marketing and Boutique teams to select customers based on Client activity / events objectives.
• Client Development Understands the clients and their behaviors in the Boutique and be able to address the issues in order to improve client s performance.
• Manage and act as a center to support team on building long term relationships with clients using a diverse range of tools and touch points like spontaneous gestures, in-boutique Client activities, exclusive services etc.
• Responsible for budget of Spontaneous gestures and Gifting management with priority base on key clients portfolio.
• Reviews at agreed intervals with Fashion Advisors on the progress of each client in Fashion Advisor s portfolio.
• Basic Customer Experience Management (CEM) Analysis Monthly tracking on Client strategy performance at the boutique and come up with key learning and solution for improvement.
• Follows-up on Key Performance Indicators to measure the effectiveness of campaign.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment both locally and internationally.
• Leading and delivering business impacts by your expert and support to both staff and clients.
• What you will bring Preferably more than 5 years experience in Customer Relationship Management (CRM) or Customer Experience Management (CEM).
• Solid experience in CRM data management, data insights, or other client data-focused roles, with intermediate to advanced data skills. Ability to interpret data, identify patterns, gaps, and trends, and translate insights into actionable strategies.
• Prior experience in the luxury fashion industry or similar retail business setup is highly desirable.
• Exceptional communication skills in both Thai and English, with the ability to tailor communication styles to suit diverse audiences.
• Genuine passion for building lasting client relationships, with a strong service-oriented mindset.
• Enthusiasm for luxury fashion, paired with a commitment to excellence, innovation, and a keen eye for detail.
• Professional, well-groomed appearance with a pleasant and dynamic personality.
• As the role will be based at Boutique, flexible and adaptable to retail working hours, including weekends and public holidays.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Answer all online chats regarding product information and general client concerns in a timely and professional manner.
• Responsible for all online orders (Lazada/Shopee, own website). Order processing, monitor fulfilment of delivery and product returns.
• Coordinate with marketing team to assist in generating pre or post live promoting artworks such as banner.
• Handle customer complaints, provide appropriate solutions and alternatives within designated time limits, and resolve the problem with best solution.
• Assist Ecommerce team to ensure all products information such as pricing, promotion, stocks level, layout, and images are up to date and available-to-sell.
• Support uploading of product listings including content for various marketplaces such as Shopee, Lazada, as well as the company's e-commerce website.
• Check and consolidate orders to warehouse department at the end of the day without errors.
• Assist in Returns and Replacements as needed.
• Other related operational tasks such as logistics-related matters to ensure smooth running flow for the e-commerce business.
• Perform other duties as assigned.
• Bachelor s degree in Business Administration or related field.
• Minimum 1-year experience in Social Media Admin or Customer Service.
• Proficient in using Social Media platform (especially Facebook, Instagram, Line, Shopee, Lazada).
• Preferably to have knowledge on v-lookup and pivot table.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Must be sales enthusiast and passionate about convincing potential customer to purchase our products.
• Ability to work in a high-energy, fast paced environment and easily adapt to change.
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Video Editing, Social Media Management, Customer Relationship Management (CRM), Thai, English

ประเภทงาน:

งานประจำ

• Achieve Sales and/or Marketing objectives as set out by the company, and assist in day-to-day retail showroom operations.
• Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
• Establish and Maintain long-term customer relationships, by developing new customer base and institutional accounts.
• Generate and edit diverse content, spanning graphic design and written materials.
• Design, create and maintain digital marketing efforts including website and social media platforms.
• Pleasant personality and excellent communication skills.
• Highly self-motivated and responsible team player.
• Well-groomed, with a good sense of refinement.
• Ability to work on rotation including weekends.
• Piano-playing and/or appreciation for music & arts.
• Flat hierarchy with emphasis on open communication.
• Dynamic and supportive environment with focus on self-development.
• Competitive remuneration in line with performance and skill-set.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance, Teamwork, Industry trends

ประเภทงาน:

งานประจำ

• Develop comprehensive training materials and programs tailored to the needs of telemarketing staff, focusing on sales techniques, product knowledge, and compliance.
• Conduct onboarding training for new recruits and ongoing training sessions for existing staff to enhance their skills.
• Utilize a variety of coaching techniques such as role-playing, active listening, and one-on-one feedback sessions to support under performing and new recruited TMRs in achieving their full potential.
• Hold regular coaching sessions to provide personalized feedback based on performance metrics and recorded calls.
• Provide specific guidance and constructive feedback to help TMRs improve their performance.
• Monitor and evaluate agent performance through call reviews, metrics analysis, and direct observation.
• Identify areas for improvement and create customized development plans for individual agents, focusing on setting and achieving personal goals.
• Foster a positive and motivating work environment that encourages teamwork, collaboration, and a growth mindset.
• Recognize and reward top performers and promote a culture of continuous improvement and learning.
• Implement ongoing training programs that focus on enhancing specific skills such as objection handling, sales pitches, and customer relationship management.
• Establish a peer feedback system to enable team members to learn from one another.
• Maintain accurate records of training sessions, performance metrics, and progress evaluations to track the effectiveness of coaching strategies.
• Provide regular reports to management on agent performance and training outcomes.
• Ensure that all telemarketers are compliant with company policies and relevant regulations, and that they understand ethical sales practices.
• Stay informed about industry trends and best practices to continually enhance the training curriculum.
• Skills.
• Strong coaching and mentoring abilities with a focus on individual and team development.
• Exceptional communication and interpersonal skills to motivate and engage team members.
• Proficiency in analyzing performance metrics and using data to inform coaching strategies.
• Ability to adapt coaching styles to meet the diverse needs of team members.
• Proficient with telemarketing software and CRM systems.
• Experience.
• Minimum of 3-5 years of experience in telemarketing, sales, or customer service roles.
• Previous supervisory or training experience in a telemarketing environment is preferred.
• Bachelor s degree in Marketing, Communications or related field.
• Learn to know, fast learning and proactive person.
• Motivated self-starter with a passion for teaching and developing others.
• Strong leadership qualities with a solutions-oriented approach.
• Positive attitude and resilience in a high-paced, results-driven environment.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, Digital Marketing, SEO, English

ประเภทงาน:

งานประจำ

• Understand prospects' needs and objectives, and present digital marketing solutions that meet their goals.
• Lead the charge in telemarketing, LinkedIn, and email marketing and other outreach.
• Cultivate fresh leads and nurture existing bonds.
• Spearhead our presence at industry events, boosting brand visibility.
• Maintain and grow client relationships, unveiling opportunities for upsells and ensuring stellar service.
• 2-3 years in the sales trenches, with a preference for those in digital marketing or advertising.
• A winning record of smashing sales goals.
• Savvy in the digital marketing realm (SEO, PPC, Social Media, and more).
• CRM software proficiency.
• A relationship-builder at heart.
• A self-starter spirit, thriving both solo and within team dynamics.
• A relentless drive, fuelled by a genuine passion for closing deals.
• Someone looking to get out and challenge themselves working and living in an amazing part of the world.
• Entelech is a fast-growing global digital marketing agency with offices in Bangkok, Sydney, and London. We are always on the hunt for talented and motivated individuals to join our team and help us provide our clients with excellent customer service and fantastic marketing results. We are owned by Aussie's and have a great team of Expats and Locals.
• Entelech is more than just an agency, it is a tight-knit family-like environment to work within where employees are valued and empowered to drive our business forward. We have a tremendous culture of a can-do work ethic, individual ownership, and real comradery and a management style that rewards initiative, nurtures creativity and encourages ideas.
• We offer generous salary packages that afford a great lifestyle, and benefits including annual bonuses, quarterly KPI bonuses, guaranteed yearly salary increases, health insurance, a provident investment fund, and regular team-building events. We also provide all employees with career progression plans including training, certifications, and job promotion opportunities.
• If this sounds exactly like the opportunity and challenge your life needs, get in touch and let's talk!.
• Pay: ฿40,000.00 - ฿150,000.00 per month.
• B2B sales: 2 years (Preferred).
• English (Required).
• Work Location: In person.

ทักษะ:

Research, Mechanical Engineering, Salesforce, English

ประเภทงาน:

งานประจำ

• Responsible for pre-sales support of products and problem-solving solutions, assisting sales to research and analyze customer demand, formulating technical proposals and tenders, expounding on technical solutions, demonstrating products, and answering technical inquiries.
• Driving product sales, promoting and selling products, and providing solutions via engineering dealers and project sales boosts profitability increases market share and encourages the colleges to achieve sales targets.
• Improve the opportunity for each key account for brand expansion.
• Managing dealers' PSI, inventory, and sales out.
• Collect and analyze customer feedback on products and technical issues to the Customer Service department and take responsibility for the aftersales and follow up on the customer problems.
• Deepen solutions according to customer s demand and assist technical engineers in implementing solutions.
• Conduct relevant technical training for internal sales and pre-sales as well as external partners.
• Maintain and develop healthy relationships with potential dealers and customers.
• Skills and Qualifications
• Qualification Bachelor or higher in Mechanical Engineering (the other engineering degree backgrounds are also considerable), Business Administration, Marketing.
• At least 5-7 experience in Project Sales, Channel Management, and Business/ Partner Development.
• Experience in Partner Relationship Management or Customer Relationship Management.
• Familiar with Air Conditioner (HVAC, VRF), Electronic Home Appliance industries.
• Extensive knowledge of project and channel market strategy; relevant influencers and decision makers; customer insights, buying behaviour and segmentation.
• Ability to convert partner engagement into sales opportunity.
• Strong interpersonal, communication and presentation skills.
• Ability to thrive in a high-growth, fast paced and demanding environment.
• Excellent command of English both spoken & written with computer literacy.
• Familiar & Discipline to work with SalesForce.com program, or any other similar CRM programs.

ทักษะ:

SAP, Compliance, Purchasing, English

ประเภทงาน:

งานประจำ

• Build up and manage the relationship with suppliers and align the supplier strategy with the Brenntag strategy and deploy it to the sales organization.
• Support the Sales team with e.g. market data, documentation, training and contribute in the preparation/organization of customer visits and sales fairs.
• Track and review sales project pipeline and sampling.
• Negotiate supply agreements, principal goals and terms of business in alignment with corporate objectives and overall business strategy.
• Accountable for price negotiations with suppliers, maintaining price management tools (if available) and give price guidance for sales.
• Owner of product stewardship (setup articles in SAP, complaint management, compliance, documentation).
• Ensure the right stock level/ working capital by strategic purchasing. Allocate available material to customer orders.
• Support sourcing and marketing activities by market research and market knowledge.
• Education: Bachelor s Degree in Cosmetics Science, Chemistry, Chemical Engineering, Pharma, Biology, or any related field
• Experience: At least 5-10 years experience in sales, marketing, product management or business development( in Personal Care and Home Care business is preferred). Others:Strong business acumen and communication skills to build long-standing and successful relationships with supplier & customers.
• Commercial Acumen: Strong negotiation skills, pricing strategy understanding, and financial awareness.
• Strategic thinking and problem-solving abilities to identify market challenges, propose innovative solutions, and drive business growth.
• Agile and proactive, able to work in a matrix environment with virtual collaboration.
• Strong negotiation and influencing skills to navigate complex customer - suppliers - distributor relationships and achieve mutually beneficial outcomes.
• Adapt & develop solutions as per customer - suppliers needs with clear & decisive communication.
• Analytical mindset with the ability to interpret data, extract insights, and make data driven decisions.
• Exceptional organizational and time management skills to effectively prioritize tasks, manage multiple projects and meet deadlines.
• Good understanding with Salesforce CRM software and other relevant tools.
• Ability to travel to visit customer or suppliers as needed.
• Strong Collaboration, team player and persuasion skills.
• High competency working with Microsoft office.
• Work independently with minimum supervision.
• Self-motivated and disciplined approach is essential.
• Proficiency in English is essential, fluent in any SEA language is an added advantage.
• Good Interpersonal skills.
• Brenntag TA Team

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Consult & Advise Clients - Guide clients through fabric choices, style options, and fit preferences to create their perfect garments.
• Take & Process Orders - Capture detailed measurements, specifications, and timelines while ensuring accuracy throughout the process.
• Manage Client Relationships - Build lasting connections by understanding each client's unique style and needs across multiple visits.
• Support Marketing Efforts - Help create content and manage social media presence.
• Coordinate Operations - Liaise between clients and our master tailors, ensuring smooth communication and project flow.
• Good English communication skills.
• Detail-oriented with strong organizational skills.
• Interest in fashion, luxury goods and ready to learn & grow.
• Work in our gorgeous atelier, be part of continuing a proud tailoring tradition, and help shape how we connect with discerning local and global clients who value true craftsmanship. Learn a lot of managing a very fast growing fashion business.

ทักษะ:

Market Research, Research, Contracts, English, Japanese

ประเภทงาน:

งานประจำ

• Market Research & Strategy: Identify and analyze market trends, customer needs, and competitive landscape to develop growth strategies..
• Business Expansion: Explore and secure new business opportunities, partnerships, and joint ventures in the target business value chain..
• Client Relationship Management: Build and maintain strong relationships with key clients, government agencies, suppliers, and industry stakeholders..
• Sales & Revenue Growth: Develop sales strategies, negotiate contracts, and achieve revenue targets..
• Project Development: Collaborate with engineering, procurement, and operations teams to assess the feasibility of new projects and expansion plans..
• Regulatory Compliance: Ensure adherence to industry regulations, safety standards, and environmental guidelines..
• Financial & Risk Analysis: Assess investment opportunities, conduct feasibility studies, and prepare financial models to support decision-making..
• Stakeholder Engagement: Represent the company at industry conferences, trade shows, and networking events to enhance brand visibility..
• Education: Bachelor s degree in Engineering, Business Administration, Finance, or a related field. A Master s degree (MBA or MSc in Finance/Energy Management) is preferred..
• Experience: Minimum 15 years of experience in business development, sales, or strategic planning in the energy-related sectors..
• Industry Knowledge: Strong understanding of energy-related value chains and operations, as well as global energy market trends. Knowledge of the life sciences business is a plus..
• Negotiation Skills: Proven ability to negotiate and close high-value contracts and partnerships..
• Analytical & Financial Acumen: Experience in financial modeling, market analysis, and risk assessment for business expansion..
• Networking Ability: Established network of industry contacts, including government agencies, regulatory bodies, and key players in the energy sector..
• Technical & Commercial Understanding: Knowledge of energy-related value chains and business operations. Knowledge of manufacturing is a plus..
• Languages: Proficiency in English is required; knowledge of other languages, such as Thai, Japanese, or Chinese, is a plus..
• Software Skills: Proficiency in SAP, CRM systems, Microsoft Office (Excel, PowerPoint), and data analysis tools..
• Travel Requirement: Willingness to travel domestically and internationally for business meetings and site visits..
• Strong leadership and decision-making abilities.
• Excellent communication and presentation skills.
• Ability to work under pressure and handle multiple projects simultaneously.
• Entrepreneurial mindset with a proactive approach to business growth.

ทักษะ:

Contracts, Negotiation, Excel

ประเภทงาน:

งานประจำ

• Ensure the successful of professional high standards of tenant services implementation for the benefits of the best result of increasing tenants satisfaction and loyalty, leading revenue, and profit, and building a good company reputation.
• Prepare and analyze all TS related reports to the head of tenant & product store management such as contract status report, AR report, early termination.
• Follow up all renewal contracts to make sure all contract to be completed before expire date. And support team for renewal negotiation if the cases that must be review ...
• Coordinate with related team, marketing and Property team to help coordinate and solve problems.
• Coordinate with tenants to meet customer needs and increase sales or meet new customer groups.
• Implementation of tenant satisfaction faction survey and process for the analysis of results, propose initiative of specific strategic actions plans to attract, retain increase customer loyalty, satisfaction and enhance profitability.
• Follow up with tenants to renew & Fit-out the lease agreement within timeline and ensure to update the tenant information through CRM system correctly completely for timely use.
• Review and assist team for tenants complains and issues.
• 1-2 year of experience in Shopping Center Management,tenant management, Service Business, Commercial building, Wholesale, or Retail is preferable.
• Proficient in MS-Office, expert in Excel and PowerPoint.
• Great organizational and time management abilities.
• Superb communication, collaboration, negotiation and problem-solving skills.
• Service-mind and excellent relationship management.
• Systematic and familiar with measurement, tracking and continuous improvement.
• Analysis and presentation skills, strong integrity and industry knowledge, detailed orientated without mistakes..
• AXTRA Happitat Co.,Ltd.
• 695 Moo 12, Bang Kaeo, Bang Phli, Samut Prakan 10540.
• Axtra Happitat is a major retail and lifestyle destination developed by CP Axtra (CPAXT) in Thailand, featuring a combination of a nature-inspired theme, commercial spaces, a Central Utility Plant (CUP), and extensive digital integration with virtual and online shopping experiences. Located within the Forestias development, it serves as a hub for community markets, eco-friendly shopping, lifestyle experiences, and events, with a focus on sustainability and a hybrid physical-digital retail model. The project is intended to boost profitability for CP Axtra and is a significant part of its strategy to build a diverse omnichannel retail platform across Southeast Asia.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .