เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Service-Minded, English

ประเภทงาน:

งานประจำ

• ดูแลประสบการณ์ของคนไข้ตั้งแต่เข้ารับบริการที่คลินิก.
• ประสานงานกับ Reception และทีมพยาบาล.
• ติดตามลูกค้าผ่านระบบไลน์ของทีมแล็บ ให้ข้อมูลเกี่ยวกับการรักษาและตัวอ่อน.
• แนะนำแพ็คเกจการรักษาและให้ข้อมูลเพิ่มเติมเกี่ยวกับการรักษา.
• ดูแลและให้กำลังใจลูกค้าในกรณีผลการตรวจไม่เป็นไปตามคาด.
• ดูแลลูกค้า VIP และให้การสนับสนุนด้านจิตใจ.
• ประสานงานกับลูกค้าต่างชาติและเอเจนซี่เพื่อให้เกิดความเข้าใจตรงกัน.
• ประเมินความพึงพอใจหลังรับบริการและนำผลไปปรับปรุงการบริการ.
• เพศหญิง อายุ 24-35 ปี.
• ปริญญาตรีหากจบสาขาบริหารธุรกิจ การตลาด นิเทศศาสตร์ การจัดการ หรือสาขาที่เกี่ยวข้อง จะพิจารณาเป็นพิเศษ.
• มีประสบการณ์เกี่ยวกับงานลูกค้าสัมพันธ์ทางด้านคลินิก โรงพยาบาล.
• สื่อสารภาษาอังกฤษได้ดี มีคะแนน TOEIC ขั้นต่ำ 500 คะแนน.
• บุคคลิกหน้าตาดี มีใจรักงานบริการ มีมนุษย์พันธุ์ที่ดี.
• แก้ไขเฉพาะหน้าได้ดี มีทักษะในเข้าหาลูกค้า.
• หากมีประสบการณ์ด้าน CRM, Customer Service หรือธุรกิจสุขภาพ จะพิจารณาเป็นพิเศษ.
• ใช้เครื่องมือบน Line@/ Facebook/ Instagram ได้.
• สามารถใช้โปรแกรมคอมพื้นฐานได้ เช่น WMD,Google Calender, MS Office.
• สามารถทำงานเป็นทีมได้มีความเข้าใจลูกค้าในเชิงของความรู้สึกและอารมณ์มีทักษะในการสื่อสารและการเจรจาต่อรองยอดเยี่ยม.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับบริษัทที่มีชื่อเสียงในด้านการแพทย์เฉพาะทาง พร้อมโอกาสในการพัฒนาทักษะและเติบโตในสายอาชีพ พร้อมสวัสดิการที่ดีและสภาพแวดล้อมการทำงานที่เป็นมิตร.
• ค่าตอบแทนพิเศษ.
• ประกันชีวิต.
• ประกันสุขภาพ.
• เงินโบนัสตามผลงาน.
• ประกันสังคม.
• กองทุนสำรองเลี้ยงชีพ.
• Incentive รายเดือน.
• ปรับเงินเดือนประจำปี.
• โบนัสประจำปี.
• OT.
• ฝึกอบรม.

ทักษะ:

Digital Marketing, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• วางแผนและดูแลกลยุทธ์ CRM เพื่อสร้างความสัมพันธ์ที่ดีกับลูกค้า.
• บริหารจัดการฐานข้อมูลลูกค้า (Customer Database, Segmentation, Loyalty Program).
• ออกแบบและดำเนินการแคมเปญ CRM ผ่านช่องทางต่าง ๆ เช่น Facebook, Line OA.
• พัฒนาและดูแล Customer Journey ให้สอดคล้องกับเป้าหมายธุรกิจ (Acquisition.
• Retention.
• Loyalty).
• โทรติดตามและให้คำปรึกษาลูกค้าเก่าเสมือนเป็น Personal Consultant.
• ศึกษาและแนะนำเครื่องมือ CRM ใหม่ ๆ หรือ Marketing Automation เพื่อนำมาปรับใช้.
• ประสานงานกับทีม Marketing และ Sales เพื่อให้กลยุทธ์สอดคล้องกับเป้าหมายธุรกิจ.
• ทำรายงานสรุปผลประจำเดือนเพื่อวางแผนพัฒนากลยุทธ์ต่อไป.
• ปริญญาตรีขึ้นไป สาขาการตลาด บริหารธุรกิจ ดิจิทัลมาร์เก็ตติ้ง หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ทำงานด้าน CRM, Digital Marketing, Data Analytics อย่างน้อย 1-3 ปี.
• มีความรู้ด้าน Data Segmentation, Customer Journey, Retention Marketing จะพิจารณาเป็นพิเศษ.
• มีประสบการณ์ด้าน Loyalty Program หรือ Membership Management.
• มีทักษะด้านการวิเคราะห์ข้อมูลและการนำเสนอ.
• มีทักษะการเจรจา ประสานงาน ที่ดี.
• มีใจรักในงานบริการ.
• มีความรับผิดชอบ ละเอียด รอบคอบ รู้หน้าที่.
• สามารถทำงานภายใต้แรงกดดันได้.
• มีมนุษยสัมพันธ์ที่ดี มีพลังบวก ชอบเรียนรู้สิ่งใหม่ ๆ อยู่เสมอ และพร้อมทำงานเป็นทีม.
• มีทักษะในการสื่อสารด้านภาษาอังกฤษ.
• พัฒนาตัวเองอยู่ตลอดเวลา.
• Resume.
• Δ.
• Upload your Resume/CV.
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• Privacy Overview.
• เว็บไซต์นี้ใช้คุกกี้เพื่อปรับปรุงประสบการณ์ของคุณในขณะที่คุณสำรวจเว็บไซต์ คุกกี้ที่ถูกจัดหมวดหมู่ตามความจำเป็นจะถูกจัดเก็บไว้ในเบราว์เซอร์ของคุณ เนื่องจากคุกกี้เหล่านี้มีความจำเป็นต่อการทำงานของฟังก์ชันพื้นฐานของเว็บไซต์ เรายังใช้คุกกี้ของบุคคลที่สามที่ช่วยเราวิเคราะห์และทำความเข้าใจว่าคุณใช้เว็บไซต์นี้อย่างไร คุกกี้เหล่านี้จะถูกเก็บไว้ในเบราว์เซอร์ของคุณเมื่อได้รับความยินยอมจากคุณเท่านั้น คุณยังมีตัวเลือกในการเลือกไม่ใช้คุกกี้เหล่านี้ แต่การเลือกไม่ใช้คุกกี้บางตัวอาจส่งผลต่อประสบการณ์การท่องเว็บของคุณ.
• Necessary.
• Always Enabled.

ทักษะ:

Digital Marketing, Customer Relationship Management (CRM), Negotiation

ประเภทงาน:

งานประจำ

• Company Description.
• A flagship resort, Banyan Tree Phuket is renowned for its immaculate hospitality and one-of-a-kind dining experiences. Revel in the feeling of complete relaxation at the Banyan Tree Spa, retreat to your private villa and rediscover your inner peace in the gentle hymns of the calming waves. Situated on the west coast of Phuket, the resort is accessible 20 minutes via Phuket International Airport. Banyan Tree Phuket is a sanctuary for the senses, tucked away in a corner of Laguna Phuket, Asia's first ...
• Role Description.
• This is a full-time, on-site role as an E-Commerce Manager at Banyan Group in Phuket. The E-Commerce Manager will oversee online distribution channels, manage relationships with Online Travel Agents (OTAs), monitor rate parity, and optimize channel management connectivity to maximize online visibility, booking performance, and revenue opportunities. The role also involves managing digital marketing content across online travel platforms, ensuring accurate hotel information, attractive content presentation, and seamless connectivity between distribution systems. The E-Commerce Manager will collaborate closely with Revenue Management, Reservations, and other hotel departments to support commercial objectives and enhance the guest booking experience.
• Experience in e-commerce, online distribution, or digital marketing within the hospitality industry.
• Strong knowledge of Online Travel Agents (OTAs), account management, rate parity, and channel management.
• Experience managing OTA partnerships, online content, promotions, and connectivity accounts.
• Understanding of hotel reservation and revenue management tools, including Internet Booking Engines (IBE), Hotel Information Systems (HIS), Property Management Systems (PMS), Customer Relationship Management (CRM), and Channel Management systems.
• Background in account management and reservations is an advantage.
• Understanding of hotel operations and the relationships between Reservations, Revenue Management, Sales, and other operational departments.
• Strong analytical, communication, negotiation, and problem-solving skills.
• Ability to manage multiple distribution platforms, maintain data accuracy, and identify opportunities to improve online performance.
• Industry: Hospitality.
• Employment Type: Full-time.

ทักษะ:

Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Deliver excellent customer service across multiple channels (face-to-face, phone, email, web chat, social media), ensuring enquiries, complaints, and registrations are handled professionally, accurately, and in line with service standards.
• Maintain accurate and timely data entry on CRM and other systems, ensuring compliance with safeguarding, financial, and information security policies.
• Identify opportunities during service interactions to recommend suitable products and services, contributing to sales and retention targets.
• Provide feedback and insights on customer needs, behaviours, and issues to support continuous improvement and Voice of the Customer initiatives.
• Support the delivery of operational processes such as booking consultations, payments, refunds, and customer communications, ensuring alignment with quality audit requirements.
• Continuously develop knowledge of British Council products, services, and policies to ensure customers receive up-to-date and accurate information.
• Work Experience.
• Essentials.
• Experience of working in a customer-facing role, delivering services to agreed quality and sales targets.
• Strong computer literacy with the ability to use standard applications confidently.
• Desirables.
• Experience of supporting service-to-sales opportunities within a customer interaction.
• Proficient in using computer systems and digital tools including CRM platforms and online registration systems.
• Language requirements: English C1 and local language.
• British Council Pay Band: 4/H.
• Department: English and Exam.
• Working location: Thailand.
• Proof of Identity requirements/right to work in country: Candidates should ensure they have the legal right to live and work in the country where the role is based. Visa sponsorship and relocation assistance are not provided.
• Closing Date: 10 Nov 2026 (23.59 ICT).
• A connected and trusted UK in a more connected and trusted world.
• Equality, Diversity and Inclusion Statement.
• We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
• Safeguarding Statement.
• The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children.
• If you experience any difficulties with submitting your application, please email [email protected].

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), Negotiation, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Sales of Donaldson replacement filters and other aftermarket products in assigned territory via daily calls and follow ups against a given sales goal.
• Independently plan and schedule outbound sales calls to maximize personal and territory sales efforts to achieve given KPI.
• Issue and follow up on written quotations for standard after-market product within set price and discount levels until placement of customer order.
• Following up with external sales/service/distributors on leads, generating and tracking opportunities through all the sales stages.
• Recover lost business.
• Ensure that the CRM data base is maintained in a systematic and accurate manner in order to increase frequency of sales activities and to provide an up-to-date sales data source.
• Advise clients of other products and services available, within the same business unit but also across other areas of Donaldson's business.
• Collate and distribute client feedback on quality, new projects, budgets and competitor information. This data to be made available for the appropriate sales department/region in order to improve quality and increase sales opportunities and revenue.
• Liaise with internal sales and service organization in order to keep them fully informed on activities concerning assigned customers.
• Collect information of market trends, customer preferences and competitor activity, sharing information with others within the business unit for better strategic placement in the marketplace.
• Key Qualifications and Requirements.
• Bachelor's in engineering, food science, food engineering, business administration or related field.
• 2-3 years of experience in an internal sales function dealing with cliental via phone & electronic transfer.
• Strong mechanical/technical aptitude.
• Experience in using a CRM software.
• Strong communication skills; strong attention to detail.
• Motivated, Aggressive, Competitive, High Energy, Independent Sales Professional.
• Able to establish rapport and influence.
• Strong negotiation skills. High resilience and able to handle rejection from customers.
• 2 years previous outbound telephone sales experience.
• Proficient in Microsoft office software (Excel, PPT, Outlook and Word).
• Experience in the use of CRM software will be an advantage.
• Conversant in Thai and English.
• Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
• Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to [email protected] to verify that the communication is from Donaldson.
• Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Develop and run the digital sales strategy for healthcare packages across the hospital website, LINE Official Account, social media, and e-commerce marketplaces such as Shopee and Lazada.
• Plan and execute promotional campaigns, including flash sales, seasonal offers, and bundled packages, with clear revenue and conversion targets.
• Manage paid media (Google Ads, Meta, TikTok) and optimize cost per acquisition and return on ad spend.
• Oversee the online booking and payment journey from first click to confirmed appointment, and work with IT and operations to reduce drop-off.
• Coordinate with content and SEO teams to make sure product pages are persuasive, accurate, and available in the languages our patients use.
• Track and report on online sales performance using GA4, marketplace dashboards, and CRM data.
• Offline Sales.
• Plan and run on-site activities such as health fairs, corporate roadshows, and in-hospital promotional events.
• Train and support front-line staff and patient relations teams on current packages and promotions so in-hospital sales are consistent.
• Shared / Omnichannel.
• Create a unified sales and marketing plan so online and offline channels support each other rather than compete.
• Maintain lead and customer data in the CRM, and use it for segmentation, remarketing, and repeat-visit campaigns.
• Work with clinical departments to develop new packages based on market demand and service capacity.
• Set budgets, forecast revenue, and present monthly performance reports to management.
• Bachelor's degree in Marketing, Business Administration, Communications, or related field. MBA is a plus.
• Minimum 5 years of experience in marketing or sales, with at least 2 years in healthcare, wellness, insurance, or other regulated industries.
• Proven success in digital sales, performance marketing, and B2B/field sales.
• Experience with e-commerce platforms, CRM systems, GA4, and marketing analytics.
• Strong communication skills in both Thai and English.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Development, Project Management, Problem Solving, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Develop, maintain, and manage Expeditors world-wide activity with one of our industry-leading, top global customers to achieve optimum business retention and development.
• Ensure that customer's cross-functional and geographical operational requirements are proactively identified and serviced.
• Act as the chief revenue growth champion and orchestrator for global strategic business planning and execution by leveraging global relationships, your industry knowled ...
• Deliver world class business reviews and workshops tailored to your customer that drive further collaboration between Expeditors and the customer with a focus on value creation and cost reduction as measured through business intelligence.
• Drive alignment and co-collaboration efforts in multiple geo's to identify customer's top supply chain priorities and challenges.
• Work with Expeditors senior executives and product & geo management to create value-add solutions that are timely and relevant to the customer's ecosystem.
• Increases Expeditors' revenues and profitability through providing enhanced valued-added service.
• SCOPE OF POSITION.
• Understand global customers' profile, needs and expectations.
• Retain existing business and continuous pursuit of global business development.
• Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwide.
• REPORTING STRUCTURE.
• Customer Retention and Development Manager.
• University or equivalent business qualifications.
• Minimum 3 years Expeditors or industry experience.
• Proven work experience in business development.
• Knowledge of Expeditors products and services.
• Knowledge of required Expeditors operating systems.
• Proficient in MS Office and CRM software.
• Strong presentation skills.
• Proven project management skills.
• Strong analytical skills.
• Ability to perform and meet KPI requirements.
• Proven problem solving and interpersonal skills.
• Charismatic with an ability to connect.
• Fluent in English communication.
• Paid Vacation, Holiday, Sick Time.
• Health Plan: Medical.
• Life Insurance.
• Employee Stock Purchase Plan.
• Training and Personnel Development Program.
• Growth opportunities within the company.
• Employee Referral Program Bonus.

ทักษะ:

Customer Relationship Management (CRM), Negotiation, Teamwork, Automation

ประเภทงาน:

งานประจำ

Country-specific programs and initiatives may be available. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to conne ...

ทักษะ:

Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• รวบรวม สรุป และนำส่งรายงานการใช้รถบริษัทฯ จัดทำงบประมาณเพื่อรถโอนย้าย หรือ รถใหม่ ประสานงานเรื่องรถทดแทนและค่าปรับจราจร.
• สรุปราคาและภาวะEnd Product ประจำสัปดาห์.
• ติดตาม,ตรวจสอบ เอกสาร การซื้ออาหารสัตว์-พันธุ์สัตว์ ตรวจสอบความถูกต้องของเอกสารและรวบรวมค่าใช้จ่ายต่างๆทีมงานขาย เพื่อนำส่งศูนย์ตรวจจ่าย.
• จัดทำใบแจ้งหนี้ และประกาศราคาซื้อ-ขาย ติดตาม,ตรวจสอบ และนำส่งเอกสาร เพื่อสร้าง/ปรับปรุง รหัสผู้ซื้อ,ผู้ขาย.
• งานยานยนต์รวบรวม, สรุป และนำส่งรายงานการใช้รถบริษัทฯ, จัดทำงบประมาณเพื่อขอรถทดแทน (หมดอายุ), จัดทำงบประมาณเพื่อรถโอนย้าย หรือ รถใหม่.
• วุฒิปริญญาตรี สาขาบริหารธุรกิจ การจัดการ หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
• มีประสบการณ์ 0-3 ปีขึ้นไป.
• มีทักษะการสื่อสาร/นำเสนอ ที่ดี.
• สถานที่ปฏิบัติงาน: ซี.พี.สำนักงานตรอกจันทน์ ตึก 128 ชั้น 5 https://maps.app.goo.gl/Kkzais63gb7gF4ju9.
• Apply now or contact us for more information. เริ่มต้นงานที่ใช่กับ CPF องค์กรแห่งนวัตกรรม.
• แอดเฟรนด์เลยที่ Line: @CPFCareer หรือคลิกลิงก์นี้ https://lin.ee/A3u7tKo.
• สมัครตอนนี้.
• เริ่มการสมัครด้วย LinkedIn.
• สมัครตอนนี้.
• เริ่มต้น.
• โปรดรอสักครู่.
• ข้อมูลโดยย่อ.
• CPF Worldwide.
• เปิดในแท็บใหม่.
• เปิดในแท็บใหม่.
• เปิดในแท็บใหม่.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Nutrition, Leadership Skill, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Sales Leadership: Lead and motivate the sales team to meet and exceed sales targets, driving both new customer acquisition and increasing revenue from existing accounts.
• Team Management: Manage, coach, and develop the sales team to maximize performance. Set clear sales objectives, provide ongoing feedback, and ensure that the team has the skills and support needed to succeed.
• Sales Strategy & Execution: Develop and execute a sales strategy that aligns with th ...
• New Business Development: Identify and pursue new business opportunities, leading your team to target potential customers and expand the company's market presence.
• Customer Relationship Management: Build and maintain strong relationships with key customers and stakeholders, ensuring high levels of satisfaction and long-term business growth.
• Performance Monitoring: Track team performance against sales targets and KPIs, taking corrective actions when necessary to ensure goals are met or exceeded.
• Collaboration: Work closely with internal departments such as marketing, supply chain, and portfolio management to ensure a seamless customer experience and to drive product alignment with market needs.
• Forecasting & Reporting: Oversee sales forecasting and pipeline management, ensuring accurate and timely reporting on team performance, market conditions, and sales opportunities.
• Training & Development: Provide ongoing training, mentorship, and coaching to help team members improve their sales skills, product knowledge, and customer engagement capabilities.
• Skills.
• Sales Experience: Minimum of 7 years in sales leadership role within Food & Nutrition distribution industry, with a proven track record of driving sales growth and leading teams to consistently exceed targets.
• People Management: Strong experience in managing and developing sales teams, with the ability to inspire, motivate, and lead by example.
• Sales Strategy: Expertise in developing and implementing sales strategies that drive business growth, including experience in new customer acquisition and expanding share of wallet within existing accounts.
• Financial Acumen: Strong understanding of sales metrics and the ability to manage forecasts, pipelines, and budgets.
• Communication Skills: Excellent communication and presentation skills, with the ability to influence stakeholders at all levels and inspire your team to deliver results.
• Problem Solving: Ability to analyze market trends, identify obstacles, and find creative solutions to drive business success.
• Customer Focus: A customer-centric mindset with the ability to build lasting relationships and address customer needs proactively.
• Tools: Proficiency in MS Office and CRM software.
• Minimum of 7 years in sales leadership role within Food & Nutrition distribution industry, with a proven track record of driving sales growth and leading teams to consistently exceed targets.
• Strong experience in managing and developing sales teams, with the ability to inspire, motivate, and lead by example.
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels and inspire your team to deliver results.
• A customer-centric mindset with the ability to build lasting relationships and address customer needs proactively.
• Proficiency in MS Office and CRM software.
• About Caldic.
• At Caldic, we're a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.
• Global opportunities with rapid career growth and development.
• An inclusive, diverse, and dynamic work environment.
• The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more.
• We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit: www.caldic.com.
• Ready to Join Us?.
• If you're ready to take your career to the next level and join a global leader, apply now at Caldic!.
• Equal Opportunity Employer.
• Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.

ทักษะ:

Customer Relationship Management (CRM), Project Management, Data Analysis

ประเภทงาน:

งานประจำ

• Develop and execute strategic account plans to drive customer retention, growth, and advocacy.
• Proactively engage with customers to understand their business objectives, challenges, and technical requirements.
• Act as a trusted advisor, guiding customers through change management initiatives and product adoption processes.
• Monitor customer health, analyze usage data, and identify opportunities for process improvements and increased value realization.
• Collaborate cross-functionally with sales, product, and technical support teams to address customer needs and resolve complex issues.
• Leverage strong business communication skills to conduct effective presentations, workshops, and business reviews with executive stakeholders.
• Contribute to the ongoing development and refinement of customer success strategies and best practices.
• Drive customer satisfaction through exceptional customer experience (CX) and proactive relationship management.
• Identify opportunities for upselling and cross-selling, working closely with the Sales Management team.
• Manage and prioritize multiple customer engagements and projects concurrently, demonstrating strong program and project management capabilities.
• Provide technical support guidance and escalation management when necessary, ensuring timely resolution.
• Bachelor's degree in Business, Computer Science, or a related field.
• Proven experience in a customer-facing role, such as Account Management or Customer Success, preferably within a B2B SaaS environment.
• Demonstrated expertise in Customer Relationship Management (CRM) and a deep understanding of customer engagement methodologies.
• Strong analytical skills with the ability to perform Data Analysis and Data Management to derive actionable insights.
• Excellent Business Communications skills, both written and verbal, with the ability to articulate complex information clearly and concisely.
• Experience with Change Management principles and guiding customers through transitions.
• A strong passion for delivering exceptional Customer Experience (CX) and driving Customer Satisfaction.
• Familiarity with Product Management concepts and the ability to articulate product value.
• Proven ability in Program Management and Project Management, with experience managing multiple initiatives simultaneously.
• Understanding of Sales Management principles and the ability to identify growth opportunities.
• Basic understanding of Technical Support processes and ability to troubleshoot common issues.
• LI-SP1.
• Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Teamwork, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Perform clerical duties such as sending rooming list to hotels, issuing tour documentations to agencie.
• Work closely with sales teams & internal overseas offices in solving daily enquiries from clients in a timely manner.
• Priorities daily workload, ensuring all required tasks are completed within deadline.
• Other ad-hoc projects as assigned.
• Strong analysis, critical thinking, and evaluation abilities.
• Proven work experience as a Sales account executive.
• Service-oriented with a very positive working attitude.
• Hands-on experience with customer service.
• Solid knowledge of CRM software an MS office.
• Understanding of sales performance metrics.
• Analytical and time-management skills.
• Service-oriented with a very positive working attitude.
• Ability to prioritize work effectively, and work independently with minimum supervision.
• Attentive to details and sensitive to figures.
• Organization skills and ability to multitask in a fast-paced work environment.
• Highly motivated and a good teamwork player.
• Excellent communication and interpersonal skills in both written and verbal in Thai and English.
• Computer literate with Microsoft Office applications.
• Knowledge of European destinations is an advantage.
• Authorization to work in Thailand.
• Bachelor's degree in any discipline ideally in Business Administration, Marketing, Travel & Tourism or relevant field.
• At least 1-3 years of Sales experience preferably from the following sectors: outbound travel; international airline or a B2B land operator.
• Excellent communication in written and spoken English to negotiate and present in English.
• Attention to detail and accuracy.
• The dedication to high performance and results.
• Thorough planning and organization skills.
• The behavior of customer-focused, to be highly motivated, and being a good team player.
• Opportunity to work in an international environment.
• Diverse & Inclusive culture.
• Learning and training opportunities for growth.
• Dedicated Employee Engagement Activities.

ทักษะ:

Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Source new sales opportunities through inbound lead follow-ups and outbound cold calls and emails.
• Understand customer needs and identify how our solutions can address them.
• Conduct account research, identify key stakeholders, and generate interest effectively.
• Manage multiple tasks simultaneously and prioritize workload efficiently.
• Demonstrate strong oral and written communication skills in all interactions.
• Maintain, organize, and expand a high-quality database of prospects within your assigned scope.
• What You Will Need.
• New graduates are highly encouraged;.
• University degree in related fields;.
• Inside sales experience is a plus;.
• Good exposure to the e-commerce society will be an advantage;.
• Ability to multi-task and manage time effectively;.
• Excellent oral and written communication skills;.
• Should be creative about researching markets, identifying key players, and generating leads;.
• You're a natural around the phone, and dialing dozens of numbers a day is a piece of cake for you;.
• Ability to be flexible and adapt quickly in a fast-paced, start-up environment;.
• Strong problem identification and objection-resolution skills;.
• Preferably digital marketing-related experience in a customer-oriented position;.
• What We Offer.
• Be part of a diverse team that's as global as it gets - where every voice is heard and 50+ nationalities build together.
• Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
• Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• Become a Shareowner through our eligibility-based "ESOP" and own a piece of what you build.
• Help build the team you want to work with and enjoy rewarding referral bonuses.
• Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
• From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
• n.
• We aren't just hiring for a position; we are hiring for a mission - a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.
• To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.
• If this sounds like who you are and where you aspire to be, we are excited to meet you.
• We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
• Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium!.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Leadership Skill, ERP, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Ensure alignment of project scope, objectives with client expectations.
• Able to identify resources or tasks needed for the project.
• Serve as main point of contact for clients throughout the engagement cycle (onboarding).
• Provide project updates via meetings or emails.
• Able to manage client expectations and ensure any changes are clearly communicated and documented.
• Facilitate collaboration between internal teams and send progress reports for clients and senior leaders.
• Support client onboarding and software handover by organizing and gathering client needs and facilitating software walkthrough/client training.
• Review, process, and respond to client queries within the turn-around-time as defined by the team goals.
• Track and monitor developments and trends on ESG reporting requirements in the markets/jurisdictions covered by the team.
• Participate in, and contribute to further development of processes and improvements in the ESG product offering by collaborating with colleagues within the team as well as from other departments such as IT, Marketing, etc.
• Support overall team goals by taking ownership of production targets, delivering required output of high quality, and ensuring that deadlines are met.
• Provide internal support by contributing to periodic training sessions to develop the team's knowledge base.
• Education.
• Candidate must possess at least Bachelor's degree e.g. Business, International Development/ Relations, Social Science, Interdisciplinary Studies etc. (a degree in Sustainability or any relevant field such as Environmental Science or International Human Rights is good to have, but not required).
• Experience.
• Has at least 2- 3 years of professional experience in project management for SaaS product.
• Has superior Client-Facing Skills.
• Proven ability to define a clear Statement of Work (SOW), and manage client expectations regarding changes, costs, and timelines.
• Risk & Issue Management: Proactive identification, documentation, and mitigation of project risks (e.g., resource conflicts, technical dependencies, client delays) and effective management of issues and escalations.
• SaaS/Software Implementation Experience: At least 3-5 years of direct experience managing B2B software, ERP, CRM, or specialized SaaS platform implementations from kick-off to Go-Live is a plus.
• Exceptional Communication: Mastery of written and verbal communication, including the ability to communicate project status, complex technical issues, and risks clearly to both technical teams and executive-level clients (Stakeholder Management).
• Leadership & Conflict Resolution: The ability to motivate and lead a diverse, cross-functional team (developers, consultants, client leads) and to act as a neutral party to resolve conflicts - both internal and external.
• Adaptability & Problem-Solving: Projects rarely go perfectly. The PM must be flexible and an effective problem-solver, quickly devising creative solutions for unexpected technical roadblocks or client-side resource constraints.
• Some Knowledge on ESG reporting requirements such as annual and sustainability reports.
• Experience in issuer/client communication and working with teams across different geographies is preferred.
• Skill/Certifications/Languages.
• Fluent in English and Thai.
• Excellent research, analytical, and time management skills.
• Results-driven and has the ability to work under pressure and can work on daily/weekly deadlines.
• Self-motivated, works well independently or with a team.
• Good to have (but not required): Completed certifications on international frameworks such as GRI, TCFD, SASB, etc.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Architecture, Leadership Skill, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Deal Flow Generation.
• Design and operate systematic deal flow channels: accelerator partnerships, VC co-investment networks, university tech-transfer offices, government innovation agencies (NIA, NSTDA, BOI), and industry events.
• Own and continuously expand BiiC's startup and innovator database, ensuring quality, recency, and strategic relevance of contacts.
• Generate a target of qualified deal flow referrals per quarter aligned with IVC's investment thesis.
• Represent BiiC at key events (Demo Days, Investor Forums, Innovation Summits) to scout and attract high-potential opportunities.
• Ecosystem Architecture & Partnership Building.
• Map and engage the full Thai and regional innovation ecosystem: VCs, CVCs, accelerators, incubators, co-working spaces, research institutions, and government bodies.
• Establish and manage formal partnership MOUs with key ecosystem players that generate reciprocal deal flow and co-investment opportunities.
• Design and execute BiiC-branded ecosystem programs: innovation challenges, startup showcases, corporate-startup matching events, and knowledge-sharing forums.
• Build BiiC's reputation as the preferred corporate innovation partner among Thai startups and regional founders.
• Incubation & Startup Support.
• Design and manage BiiC's incubation/acceleration programs that develop startups aligned with BCP business units' needs.
• Coordinate between startups and BCP BUs to facilitate PoC projects, commercial pilots, and go-to-market support.
• Track incubation cohort progress and ensure measurable synergy outcomes (revenue, cost savings, strategic value) are achieved and reported.
• Intelligence & Reporting.
• Monitor innovation trends in BCP's priority sectors (energy transition, AI/deep tech, bio, sustainability) and translate into actionable deal flow strategy.
• Produce weekly/monthly deal flow and ecosystem health reports for BiiC leadership.
• Maintain a structured CRM/database of ecosystem contacts, deal stages, and partnership status.
• Required.
• 2+ years of experience in startup ecosystem roles: accelerator management, CVC ecosystem, innovation program management, or venture development.
• Strong existing network within the Thai startup, VC, and corporate innovation ecosystem.
• Demonstrated track record of building partnerships, programs, or communities that generated measurable innovation outcomes.
• Excellent communication, facilitation, and stakeholder engagement skills in Thai and English.
• Bachelor's degree in Business, Engineering, Innovation, or a related field.
• Preferred.
• Experience working in or closely with a Corporate Venture Capital or Corporate Innovation unit.
• Background in energy, sustainability, or deep tech sectors.
• MBA or postgraduate degree with innovation/entrepreneurship focus.
• Familiarity with government innovation support agencies (NIA, NSTDA, Depa, BOI) and their programs.
• COMPETENCIES: What we look for?.
• Ecosystem Connector.
• Knows everyone in the room - and makes things happen through relationships.
• Program Builder.
• Designs structured programs with clear outcomes, not just events.
• Strategic Thinking.
• Understands how ecosystem activity translates to deal quality and BCP value.
• Execution Discipline.
• Follows through on partnerships and commitments; tracks results rigorously.
• Entrepreneurial Energy.
• Operates with startup-like hustle within a corporate environment.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Digital Marketing, Branding, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Own and grow strategic relationships with key clients, acting as a trusted advisor on business growth and media strategy.
• Plan, launch, optimize, and report on campaigns across branding and performance objectives, ensuring strong delivery and measurable business outcomes.
• Understand client business models, customer journeys, and commercial priorities to provide relevant, consultative solutions for both online and offline conversion goals.
• Analyze campaign performance, attribution, and measurement data to generate actionable insights and optimization recommendations tied to client KPIs.
• Lead regular business reviews, campaign reviews, and quarterly planning sessions to strengthen client trust, identify opportunities, and influence investment strategy.
• Partner closely with Sales to support pre-sale strategy, account planning, client pitches, and growth opportunities across key verticals.
• Identify upsell opportunities by connecting client business needs with TikTok solutions that can unlock incremental growth.
• Work cross-functionally with Product, Measurement, Ad Ops, and Engineering teams to troubleshoot issues, improve campaign execution, and advocate for client needs.
• Stay ahead of product developments and proactively educate clients on new and existing TikTok ad products, best practices, and relevant market opportunities.
• Build category-specific playbooks, solution frameworks, and best practices for CPG verticals.
• Minimum.
• 5+ years of experience in client solutions, digital marketing, media planning, account management, or ad strategy on the agency, platform, or brand side.
• Proven experience managing or advising advertisers on branding and performance campaigns.
• Strong understanding of CPG business models, including customer acquisition and conversion strategy.
• Experience translating business objectives into media strategy and actionable campaign plans.
• Strong data analytical skills with the ability to identify insights, solve problems, and make data-driven recommendations.
• Excellent client-facing communication and stakeholder management skills.
• Preferred.
• Hands-on experience with or strong knowledge of CPG, App campaigns, Messaging Ads, and Branding solutions.
• Provide strategic guidance on tracking, attribution, funnel design, CRM connection, and measurement frameworks to improve campaign effectiveness.
• Experience using tools such as GA, MMPs, CRM signals, or other analytics platforms.
• Familiarity with lead quality optimization, offline conversion, appointment/booking funnels, app install and post-install optimization, and messaging-based conversion journeys.
• Exceptional verbal and written communication skills, story-teller.
• Excellent listening skills and proactive about collaboration.
• Adaptability and strong problem-solving skills using the proper escalation process.
• Ability to analyze data and identify insight.
• Organized and detailed oriented. Self-starter and motivated to learn.

ทักษะ:

Customer Relationship Management (CRM), Public Relations

ประเภทงาน:

งานประจำ

• Provide guidance, supervision, and control over the sales process to ensure accuracy, transparency, and traceability, from order placement and payment collection to product delivery.
• Analyze product demand and prepare monthly demand forecasts for relevant departments.
• Develop and implement customer relationship management (CRM) strategies to build long-term customer partnerships.
• Establish and communicate sales promotion policies and activities in alignment with sales and marketing strategies.
• Plan and execute sales, marketing, and public relations activities to drive sales growth and achieve targets.
• Manage and develop sales channels in accordance with the organization's strategy (Traditional Trade, Wholesale, and ADR).
• Monitor and control sales performance and revenue across all channels to ensure accuracy and effectiveness.
• Manage departmental workflows and documentation processes to improve operational efficiency.
• Lead, develop, and manage team members by setting goals, defining KPIs, monitoring performance, and supporting employee development.
• Bachelor's degree or higher in a related field.
• Minimum 8-10 years of direct experience in sales management or a related field within the Fast-Moving Consumer Goods (FMCG) industry.
• Willing and able to travel extensively to provincial locations as required.
• Possess a valid driver's license and be able to drive.
• Proven experience in managing and leading regional sales teams.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Event Planning, Project Management, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Lead Management: Promptly qualify and respond to all incoming event inquiries via telephone, email, and digital platforms.
• Site Inspections: Conduct professional site tours of the property, articulating the value proposition and tailoring layouts to meet prospective clients' objectives.
• Proposal & Contract Management: Prepare bespoke proposals, negotiate pricing within approved yield management parameters, and oversee the execution of formal contracts and deposit collection.
• Event Planning & Coordination.
• Client Consultation: Serve as the dedicated point of contact post-booking to finalize all event details, including culinary requirements, audio-visual setups, and interior design.
• Logistical Oversight: Create detailed event orders (EOs), floor plans, and comprehensive timelines to communicate client expectations clearly to internal departments.
• Vendor Management: Supervise external partners and suppliers, ensuring strict adherence to venue guidelines, insurance requirements, and delivery schedules.
• Execution & Post-Event Operations.
• On-Site Coordination: Oversee event execution on-the-day, managing real-time logistics and serving as the primary liaison for the client host to guarantee a seamless experience.
• Financial Reconciliation: Verify final billing statements against actualized consumption and ensure timely account settlement.
• Relationship Management: Implement structured post-event follow-up protocols to assess client satisfaction, secure feedback, and foster long-term repeat business.
• Professional.
• Experience: A minimum of 1-2 years of progressive experience within luxury hospitality, premium event planning, or corporate sales.
• Communication: Refined verbal and written communication skills, with a demonstrated ability to engage diplomatically with high-net-worth individuals and corporate executives.
• Project Management: Exceptional organizational acumen, characterized by the ability to manage multiple complex portfolios concurrently under strict deadlines.
• Technical Proficiency: Advanced command of property management systems (PMS), CRM software, and digital event diagramming tools.
• Flexibility: Availability to work non-traditional hours, including evenings, weekends, and holidays, aligned with event operational demands.

ทักษะ:

Customer Relationship Management (CRM), Data Analysis

ประเภทงาน:

งานประจำ

• ดำเนินการ และตรวจสอบ การดำเนินการในการวิเคราะห์ข้อมูลในกลุ่มผลิตภัณฑ์ (product group) เพื่อให้ได้มาซึ่งยอดขาย และแผนงานพัฒนางานขาย โดยใช้ข้อมูลของลูกค้า.
• วางแผน ดำเนินการ ในการทำงานที่เกี่ยวข้องทีมขายกลุ่มผลิตภัณฑ์ (product group) ในส่วนของการพัฒนาแผนงาน ทั้งรายปี / รายไตรมาสเพื่อให้เป็นไปตามแผนงานของธุรกิจ.
• วางแผนงาน และจัดเตรียมข้อมูลต่าง ๆ ที่เกี่ยวข้องให้แก่ทีมขายกลุ่มผลิตภัณฑ์ (product group)และเป็น Key Partnership กับผู้บังคับบัญชาในการให้คำปรึกษาในเรื่องต่าง ๆ ที่เกี่ยวข้อง.
• วิเคราะห์ ติดตามข่าวสาร หรือกิจกรรมต่าง ๆ ทางการตลาดของคู่แข่งเพื่อนำข้อมูลมาใช้ในการปรับแผนงานเพื่อการแข่งขัน.
• วิเคราะห์ และสนับสนุนข้อมูลในการมองหาโอกาสการเติบโตของธุรกิจ.
• ปริญญาตรีด้านการตลาด/บริหารธุรกิจและมีประสบการณ์ในระดับการบริหารอย่างน้อย 3-5 ปี.
• มีประสบการณ์ด้านการตลาดและการขายสินค้าเครื่องดื่ม หรือ FMCG ในช่องทางโมเดิร์นเทรด ไม่น้อยกว่า 5 ปี และมีความเข้าใจกระบวนการจัดจำหน่ายในช่องทางนี้อย่างละเอียด และผลกระทบกับช่องทางการจัดจำหน่ายอื่นๆ.
• Knowledge & Skills (ความรู้และทักษะ).
• มีความรู้ในด้านการบริหารกลยุทธ์ทางการตลาด และช่องทางการจัดจำหน่าย.
• มีความรู้ในการใช้งานคอมพิวเตอร์โปรแกรม MS office, Space Management.
• มีความรู้ด้านภาษาอังกฤษทั้งการพูดและเขียนเป็นอย่างดี.
• มีทักษะในการวางแผน นำเสนอแผนงาน การจัดการและการวิเคราะห์.
• มีทักษะในการเจรจาต่อรองอย่างมีประสิทธิภาพ.
• มีความเข้าใจในธุรกิจขององค์กรเป็นอย่างดี.
• มีทักษะในการจัดลำดับความสำคัญของงาน.
• มีทักษะในการวิเคราะห์เชิงเหตุผล.
• มีทักษะในการอ่าน Data ของ Nielsen, EGG Digital และ C-Smart ได้.
• มีความสามารถในการสอนงานต่อได้ (Coaching).

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Business Development, Project Management, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Integrate, formulate, and execute personalized omnichannel marketing strategies, covering marketing communications, multi-channel campaign management, and customer loyalty initiatives.
• Create and manage a consumer insights plan to understand trends, consumer attitudes and behaviors, functional and emotional requirements, consumption occasions, shopper needs, and translate these findings into actionable insights for brand positioning and messaging.
• Capture and analyze customer data across all communication channels throughout the customer lifecycle.
• Drive the utilization of data for commercial purposes, leading analysis and acting as a catalyst for change (insights generation, execution of action plans, measurement, and change management).
• Manage and strengthen relationships with business users to maximize data for commercial purposes and create actionable insights from various existing data sources.
• Initiate ideas, create a roadmap, and execute plans for new data acquisition to propel the business forward.
• Collaborate seamlessly with marketing, analytics, products, and IT teams on analytics deliverables and work processes.
• Key Qualification.
• Education (Minimum qualifications required).
• Bachelor / Master degree.
• Business Administration, Economics, Statistics, or a related field.
• Experience (Minimum professional experience required).
• Proven 7 years of experience in customer insights and commercial analysis, with expertise in at least one of the following fields: retail, pricing, promotions, CRM, or media measurements.
• Experience in retail, real estate industry is a plus.
• Be able to communicate in English.
• Skills and Knowledge (Minimum specifics skills and competencies required).
• A results-oriented, resilient professional who is open to collaborating with individuals from diverse data literacy backgrounds.
• Highly proficient in data analytics skills, including the use of visualization and analytical tools for commercial purposes.
• Exceptional communication and data translation abilities for effective engagement with business users, coupled with strong presentation and interpersonal skills in both Thai and English.
• A background in business development related to insights or platform solutions would be a valuable asset.
• Demonstrated excellence in project management and organizational skills, as well as strong interpersonal capabilities.