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ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Enthusiastic, Work Well Under Pressure, Teamwork, English, Arabic
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Cold call / outreach to potential clients regarding the real estate.
- Follow up with other potential clients. (Acceptance rate).
- Make appointments with potential clients for viewing property.
- Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
- Develop and implement strategies for proactive client engagement and relationship building.
- Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals.
- Collect and analyze client feedback to identify trends and areas for improvement.
- Maintain accurate records of client interactions, feedback, and engagement activities.
- Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies..
- Thai nationality.
- At least Bachelor s degree.
- Excellent interpersonal, communication and organizing skills.
- Very good written and spoken English and Thai skills, Chinese is a plus.
- High attention to detail, well organized, with a sense of urgency and a drive to get things done.
- Previous work experience in real estate, in hospitality, or in sales is advantageous.
- Available and flexible to work in an assigned shift.
- Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
- International work environment.
- Accident and health insurance on top of standard social security.
- Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service.
- What s great about this opportunity?.
- Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
- Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
- Reinvent property rentals for millions of people across SEA with us!.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Good Communication Skills, Service-Minded, Problem Solving, English, Thai
ประเภทงาน:
งานประจำ
- บริการตอบข้อซักถามและให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ต่าง ๆ ของทางธนาคาร.
- รับแจ้งและดำเนินการแก้ไขปัญหาเบื้องต้นของลูกค้าที่เกิดจากการใช้บริการต่างๆ ของธนาคาร พร้อมประสานงานกับหน่วยงานที่เกี่ยวข้อง.
- ติดตามพร้อมแจ้งผลการดำเนินการแก้ไขปัญหาและบริการให้ลูกค้าทราบ.
- การศึกษาระดับปริญญาตรี.
- สามารถปฏิบัติงานเป็นผลัด / กะได้ (ปฏิบัติงาน 5 วันต่อสัปดาห์ วันละ 8.30 ชั่วโมง).
- มีประสบการณ์ทำงานในธุรกิจบริการ หรือ Call Center จะได้รับการพิจารณาเป็นพิเศษ.
- ผู้สมัครชายต้องพ้นภาระทางทหารแล้ว.
- สถานที่ปฏิบัติงาน: ธนาคารกรุงเทพ สำนักงานใหญ่สีลม, ธนาคารกรุงเทพ สำนักงานพระราม 9.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Management, Leadership Skill, Able to work as a shift, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for team mentoring.
- Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
- Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
- Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
- Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
- Taking regular pre and post shift huddles discussing high and low pointers.
- Providing Floor support to agents and providing other assistance .
- Bachelor's degree or higher in any fields.
- Good command of English.
- Good understanding of system resources and allocation Flexible to work.
- Open to work in rotating shifts and weekends.
- Ability to work under pressure.
- Result and target oriented with team management and coaching skills.
- Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
- Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Good Communication Skills, Service-Minded, Problem Solving, English, Thai
ประเภทงาน:
งานประจำ
- บริการตอบข้อซักถามและให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ต่าง ๆ ของทางธนาคาร.
- รับแจ้งและดำเนินการแก้ไขปัญหาเบื้องต้นของลูกค้าที่เกิดจากการใช้บริการต่างๆ ของธนาคาร พร้อมประสานงานกับหน่วยงานที่เกี่ยวข้อง.
- ติดตามพร้อมแจ้งผลการดำเนินการแก้ไขปัญหาและบริการให้ลูกค้าทราบ.
- การศึกษาระดับปริญญาตรี.
- สามารถปฏิบัติงานเป็นผลัด / กะได้ (ปฏิบัติงาน 5 วันต่อสัปดาห์ วันละ 8.30 ชั่วโมง).
- มีประสบการณ์ทำงานในธุรกิจบริการ หรือ Call Center จะได้รับการพิจารณาเป็นพิเศษ.
- ผู้สมัครชายต้องพ้นภาระทางทหารแล้ว.
- สถานที่ปฏิบัติงาน: ธนาคารกรุงเทพ สำนักงานใหญ่สีลม, ธนาคารกรุงเทพ สำนักงานพระราม 9.
ทักษะ:
Business Development, Microsoft Office, Excel
ประเภทงาน:
งานประจำ
เงินเดือน:
฿55,000 - ฿80,000, สามารถต่อรองได้
- Minimum of 4 years of professional experience, preferably in roles related to sales, account management, buyer, procurement, retail, or business development.
- Previous experience in industries related to e-commerce or sales, and direct client-facing roles are highly advantageous.
- Demonstrated proficiency in Microsoft Office suite, including Excel, Word, and PowerPoint, to effectively analyze data, create reports, and deliver compelling presentations.
- Possess a proactive "can-do" attitude, self-motivation, and a strong drive to achieve ambitious goals and targets.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with brand partners and internal stakeholders.
ทักษะ:
Project Management, Finance, Power BI
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead transformation initiatives, conduct framework, collaborating with stakeholders across the organization to ensure timely and effective execution of plans.
- Always bring in insights from external sources which can be beneficial to the business.
- Convert insights into actionable business recommendations and drive cross-functional execution.
- Identify risks and opportunities to refine format strategies, leveraging both internal and external information.
- Ensure strong project management practices are in place, utilizing an agile approach to achieve project goals.
- Financial Performance Analysis and Enterprise Value Enhancement:Conduct comprehensive financial analyses to identify performance gaps, trends, and opportunities for improvement.
- Develop and implement strategies to enhance profitability, optimize resource allocation, and manage financial risks.
- Evaluate financial drivers of enterprise value, including revenue growth, cost optimization, and profit improvement.
- Collaborate closely with internal finance teams to align with business goals and objectives, providing insights and recommendations to support decision-making.
- Power BI Development and Financial Modeling:Lead the development and utilization of sophisticated financial models using Power BI to forecast financial performance, evaluate investment opportunities, and assess risks.
- Leverage data analytics techniques to extract meaningful insights from data, informing strategic decision-making.
- Communicate results and recommendations effectively to stakeholders, ensuring data-driven decisions are made at all levels of the organization..
- Master's degree in Mathematics, Economics, Computer Science, Information Management, Statistics or related field.
- Proven experience in project management within the retail or FMCG industry.
- Strong expertise in Power BI development and data analytics.
- Demonstrated ability to conduct financial performance analysis and develop strategies for profitability improvement.
- Excellent communication, collaboration, and stakeholder management skills.
- Strong analytical thinking with the ability to convert data insights into actionable business strategies.
- Experience in change management and driving cross-functional projects.
- Agile project management experience is a plus.
- Willing to travel..
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
ทักษะ:
Data Analysis, Finance, SQL, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Data Analysis: Conduct in-depth analysis of retail and wholesale business data to address specific business questions and challenges.
- Insight Generation: Interpret results from dashboards and data analyses to develop actionable insights and strategic recommendations.
- Requirement Gathering: Identify business problems, gather requirements, and propose potential solutions, including leveraging AI to enhance business operations.
- ML Model creation: Create data analytic model including both deterministic and machine learning model.
- AI vendors coordination: Collaborate with external AI suppliers to align project objectives with technological capabilities.
- Cross-Departmental Collaboration: Work with various departments to develop and implement data-driven strategies that optimize business processes and decision-making.
- Communication: Act as a liaison between stakeholders and AI vendors, ensuring clear communication and understanding of project requirements.
- Data analytics and AI Strategy Design: Design and recommend how Business Intelligence (BI) and AI technologies can address business problems and provide further insights.
- Decision-making support: Present key findings from own analysis and strategic recommendations to business counterparts and senior management, focusing on project approaches and strategic planning.
- Master's degree in Finance, Business, Engineering, or a related field.
- Strong business acumen, with a deep understanding of retail and wholesale business.
- 3+ years of proven experience as a data analytic role (Retail or E-Commerce business is preferable).
- Hands-on Experience in SQL, data cloud platform (e.g., Databricks, Snowflake, GCP, or AWS), and high proficiency in Excel.
- Good Knowledge of Statistics.
- Experience in Python (Pandas, Numpy, SparkSQL), Data Visualisation (Tableau, PowerBI) is a plus.
- Excellent communication skills with the ability to convey complex findings to non-technical stakeholders.
- Fluent in Thai and English.
- Having a good attitude toward teamwork and willing to work hard.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Electrical Engineering, Mechanical Engineering, English
ประเภทงาน:
งานประจำ
- Serve as the main contact for network investigations.
- Monitor GSA internal networks and data hall environments.
- Interpret and address connectivity alerts.
- Lead incident management events and create event tickets.
- Perform configuration tasks and adhere to security policies.
- Research and summarize events, providing reports.
- Coordinate with carriers to resolve customer issues.
- Provide input for network management optimization.
- Troubleshoot and escalate issues as needed.
- Deliver timely and accurate end-to-end support.
- Document actions and provide peer coaching/training.
- Job Qualifications.
- Bachelor's degree in information technology, computer science or related field.
- Flexible schedule availability, including nights, weekends, and shift rotations.
- Strong focus on customer service solutions.
- Understanding of various network topologies.
- Excellent communication skills via direct contact, phone, email, and documentation/tracking incidents.
- Knowledge of OSI Model and troubleshooting techniques.
- Familiarity with industry cabling standards and datacenter infrastructure.
- Proficiency in interacting with computing systems.
- Ability to navigate and utilize ticketing systems effectively.
- Comfortable working in a fast-paced environment with professionalism and flexibility.
- Punctual, reliable, and able to manage deadlines effectively.
- Strong organizational skills.
- Familiar with Computer literate with an emphasis on Microsoft Office Suite.
- Experience with equipment terminal access applications (Ex.: CRT, Putty, SSH).
- Experience with network monitoring software applications.
- We welcome recent graduates and those starting out in their careers to apply for this engineer-level position.
- Leader position is reserved for candidates with direct experience only.
- Creativity, problem solving skills, negotiation and systematic thinking.
- Fluent in English both written and verbal (Minimum 500 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Mechanical Engineering, Electrical Engineering, English
ประเภทงาน:
งานประจำ
- Provide day to day installation, maintenance, and repair of all facilities in the data center.
- 24x7 shift work responsibility when qualified and designated.
- Provide requested reporting and documentation.
- Support of facility, development, and construction teams.
- Perform tasks as assigned by DC operation manager.
- Respond to customer requests, power, cooling, and facility audits.
- First tier investigate any power, communication, or cooling anomalies.
- Attend assigned meetings and training.
- Assist in ensuring customer compliance with GSA Acceptance Usage Policy (AUP).
- Provide technical escort when needed.
- Job Qualifications.
- Must be familiar with safety requirements and OSHA regulations or Thailand safety regulations.
- Basic understanding of electrical and mechanical systems that may be employed in a data center environment. This may include electrical feeders, transformers, generators, switchgear, UPS systems, DC power systems, ATS/STS units, PDU units, air handling units, cooling towers, and fire suppression systems.
- Familiar with Interpret wiring diagrams, schematics, and electrical drawings.
- Ability to express ideas clearly, concisely, and effectively with contractors performing maintenance or upgrades on systems installed in the data center environment.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to analyze and make suggestions for problem resolution.
- Solve problems with good initiative and sound judgment.
- Creativity, problem solving skills, negotiation and systematic thinking.
- Fluent in English both written and verbal (Minimum 500 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for planning preventive maintenance schedules for air condition & Fire protection systems.
- Responsible for coordinating and managing vendors and suppliers to preventive maintenance and payment plans.
- 2nd Level support to Data Center Operation (FOC), on site to solve Incident and Problem management.
- 2nd Level support to engineer team all site, Data Center (TT1, TT2, MTG, BNA).
- To create & update reports and documents to comply with ISO 20k, 22k, 27k, 50k & TCOS standards.
- Review PUE, cost saving energy and report.
- Measured Efficiency air system and record annual report.
- Responsible for implementation of Mechanical such as comfort air, precision air.
- Responsible for implementation of Fire suppression such as FM200, NOVEC, CO2, Fire Sprinkler, Fire Pump, Fire alarm, and Vesda.
- Working period office time 9:00 - 18:00 and able to standby on call or onsite to work on holiday.
- Bachelor degree of Engineering, Mechanical engineering or related field.
- At Least 3 years experience in maintenance air conditioning such as comfort air, precision air, chiller air cool, water cool, pump motor: implement and support for mechanics-air condition systems in buildings or Data Centers.
- At least 1 years experience in designing air conditioners such as comfort air, precision air, chiller air cool, water cool, pump motor: implement, and support for mechanics-air condition systems in building.
- Able to Air - Diagram and Psychrometric chart knowledge.
- Able to work as a team and work in and standby on call on holiday.
- Able to work overtime if required and a hotline arrives (Less than 1 hour on site from your home).
- Proficiency in English communication is beneficial.
- Work Location: TrueIDC - Bangna Site (KM26).
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Mechanical Drawing, Electrical Engineering, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿50,000 - ฿70,000
- On duty and take responsibility when absence DC operation manager.
- Quality assurance of Technician work performed along with associated documentation.
- Maintenance of supply and tool inventory used by MEP system.
- Management and reporting of Technician hours worked.
- Ensure compliance of policies and procedures by Technicians.
- Mentoring and leadership on data center floor for technicians.
- Support of construction, research, and development activity.
- Good understanding of electrical and mechanical systems that may be employed in a data center environment. This may include electrical feeders, transformers, generators, switchgear, UPS systems, DC power systems, ATS/STS units, PDU units, air handling units, cooling towers, and fire suppression systems.
- Must be familiar with safety requirements and OSHA regulations governing a multi-megawatt facility.
- Interpret wiring diagrams, schematics, and electrical drawings.
- Job Qualifications.
- Familiar with Microsoft Suite, BMS, EPMS, CPMS and CMMS.
- Travel may be requested by GSA.
- The data center is a 24 hour/7 day operation.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to express ideas clearly, concisely and effectively with contractors installing, performing maintenance or upgrade work on systems installed in the data center environment.
- Ability to analyze and make suggestions for problem resolution.
- Solve problems with good initiative and sound judgment.
- Make decisions independently with minimal guidance.
- Creativity, problem solving skills, negotiation and systematic thinking.
- Fluent in English both written and verbal (Minimum 500 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
ทักษะ:
Finance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Control and review DC s expenses.
- Control and review costing and import transactions.
- Review, control and monitor budget for DC.
- Control and review stock management.
- Support month-end and year-end closings, processing vendor payments, preparation of financial statements and bank reconciliations.
- Contribute to Month-end Close, Quarterly Reviews, and Annual Audit processes.
- Develop routine and ad hoc reporting based on departmental needs.
- Reconcile Balance Sheet Accounts.
- Prepare and enter weekly/monthly journal entries.
- Generate weekly and monthly Financial Reports.
- Purchase of office supplies on an as needed basis.
- Performs other related duties as assigned.
- A Bachelor s degree in Accounting/Finance with at least 5 years of manufacturing and/or distribution experience.
- At least 3 years of experience in relevant finance roles (Accounting/Controlling/Finance).
- 1-3 years of experience in inventory accounting and control within e-Commerce and store retail environments.
- Must possess a strong financial background and be able to do month end financial preparation and analysis, inventory management and general accounting functions.
- Knowledge of WM (Warehouse Management).
- Must have strong communication skills and possess exceptional organizational and planning skills and be able to handle multiple tasks in a team-based environment.
- Experience and understanding of general accounting, inventory, and cost accounting.
- Proven ability to solve unstructured business and accounting problems.
- Proven analytical, financial understanding in delivering variance analysis, as well as data interpretation of business impact and results.
- Good knowledge for VAT and WHT that related to import transactions and distribution and fulfillment center s tax matters.
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
System Security, Windows Server, Linux
ประเภทงาน:
งานประจำ
เงินเดือน:
฿60,000 - ฿90,000, สามารถต่อรองได้
- Identify and evaluate areas for improvement in detection, prevention, and cyber incident response.
- Work closely with stakeholders to develop and follow up on remediation plans.
- Provide expert consultation on mitigating strategies and actionable remediation plans to asset owners.
- Collaborate with various teams to create, implement, and monitor effective remediation strategies.
- Apply knowledge of IT infrastructure, with experience as a system administrator or system engineer, to enhance cybersecurity measures.
- Utilize an understanding of offensive and defensive cybersecurity strategies (e.g., red and blue teams).
- Perform penetration testing or demonstrate a strong understanding of penetration testing methodologies to assess the security of IT systems.
- Use computer forensic tools to examine and analyze electronic media in suspected hacking cases.
- Conduct tasks related to malware analysis and reverse engineering to identify and mitigate threats.
- Define a course of action if a security problem exists and explain in detailed technical reports what occurred when an incident happens, including the reasons it occurred, and the response taken.
- Document incidents thoroughly, providing detailed technical reports that include the cause of the incident, and the response measures implemented.
- Build relationships with other entities responsible for conducting cyber threat analyses, ensuring effective collaboration and information sharing.
- Bachelor s degree / master s degree or higher in Computer Engineering, Information Technology, Computer science or related field.
- Proficiency with SIEM, UBA, and SOAR tools.
- Experience with system monitoring tools.
- Coding ability in C, C++, C#, Java, ASM, PERL, PHP, and PowerShell.
- Knowledge of backup and archiving techniques.
- Use of enterprise system monitoring tools.
- Understanding of cloud computing.
- Proficiency in UNIX.
- Knowledge of network communication (IP/TCP).
- Familiarity with computer hardware systems.
- Experience with web-based application security.
- Strong knowledge of Windows and Linux Operating Systems.
- Experience in identifying and evaluating cybersecurity risks and providing actionable insights.
- Previous experience as a penetration tester (pentester) is highly beneficial.
- Experience as a system administrator/system engineer is advantageous.
- Familiarity with computer forensic tools and techniques.
- Experience in malware analysis and reverse engineering.
- Ability to work well under pressure while handling multiple tasks.
- Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Budgeting, Microsoft Office, Excel, Project Management, Data Analysis
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible as role of a project Management, taking care network development plan, a new distribution center and a new project for existing operations, the main area response is expansion of the distribution network for supporting the rapid growth of new stores opening. End- to-End control from the beginning of warehouse development to the end handover. Including propose a proposal, budgeting, contract and registration, process design, system design, project implementation, and operation running in migration phase.
- Co-ordinates with internal & external team members to serve demands in the future supply chain & logistics management focusing in networking development & warehousing part.
- Collect and analyze data relating to logistics operations and determine optimal logistics operating solutions focusing in networking development & warehousing part. Include improving warehouse processes and layout design.
- To ensure that all recommended solutions, implementation plans, meet the requirements. Manages project implementations with all stakeholders and related parties as a project manager.
- Keep up with the latest trends and innovations in warehousing and logistics.
- Other projects or feasibility studies upon assignment.
- Bachelor Degree of Supply Chain, Logistic, Economic and other relate filed (Supply chain management, warehousing design is an advantage.).
- Have Experience 3-5 Years in DC Network Planning, Hub Network Planning, Warehouse operations, Project implementation and WMS.
- Have Experience of Control End-to-End for a new Distribution center is an advantage.
- Strong analytical and numerical skill is mandatory.
- Proficient in Microsoft Office Applications. (Excel, PowerPoint and Visio), AutoCAD, and Microsoft Project is an advantage.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manages a customer application center or service operation center at country or cluster level (or a region if single-division or back-office scope).
- Responsible for business growth, P&L and SFCs, profitability, customer satisfaction & quality. Monitors center performance.
- A Senior Manager typically manages a department or small unit that incudes multiple teams led by Managers and/or Team Leaders.
- Ownership of short to mid-term (1-3 years) execution of functional strategy and the operational direction of the Department.
- Problems faced are often complex and require extensive investigation and analysis.
- Requires ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership.
- QualificationsBachelor's degree required in Engineering or related field.
- 10+ years of relevant experience in program management, process management or process improvement.
- Excellent attention to detail as demonstrated in accuracy, grammar, punctuation and ability to recall specific facts and a commitment to high accuracy standards.
- Ability to prioritize, multi-task and follow changing directions in a fast-paced business environment.
- The ideal candidate will be a self-starter with a passion for energy management business highly motivated with desire to learn new proficiency and a high level of flexibility and commitment.
- Strong dedication to problem solving and process improvements.
- Team player, personable, professional, and flexible.
- Strong communication and interpersonal skills for effective cross-functional collaborate.
- Ability to analyze large datasets.
- Ability to write comprehensive reports.
- An analytical mind and inclination for problem-solving.
- Primary Location: TH-Bangkok.
- Schedule: Full-time Unposting Date: Ongoing
ประสบการณ์:
4 ปีขึ้นไป
ทักษะ:
Finance, Accounting, Business Development
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Act as internal consultant to support strategy development and lead execution of key strategic projects.
- Take ownership of new partnership development, identify, develop and execute plan to align with company strategy.
- Work with head of department to plan and allocate partnership budget across channels.
- Develops and maintains productive working relationships with team members.
- Tracking business performance and create monthly summary report.
- Bachelor s degree in finance, Accounting, Business, IT, Engineer or any related field.
- At least 4 years experience in Business development, Strategic Planning, Financial Planning or related field.
- Experience in consultancy companies Big4 is a plus.
- Customer orientation, self-driven, strong negotiation skills and excellent interpersonal.
- Creative problem solver.
- High proficiency with Microsoft Excel, PowerPoint, understanding of financial.
- report is a plus.
- Location: True Digital Park, Punnawithi.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- Trust & Safety Department Introduction.
- Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
- To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
- About Team.
- The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
- What will I be doing?.
- Operation & Data Management.
- You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
- You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
- You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
- You will be monitoring the quality scored of agents and run root cause analysis to the management team.
- You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
- Training Management.
- You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
- You will deliver process/product/policy training in classroom and/or virtually to new joiners.
- You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
- What should I bring with me?.
- A minimum Diploma & above education background.
- You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.
- Good English and Thai proficiency.
- You have good attention to detail and you are comfortable using data analysis to identify trends.
- Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- You are familiar with search engines and algorithms of any social media platform or search engine optimization.
- You come with experience in a BPO / call center / customer service or vendor management environment is a plus.
- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
- We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
- LI-Hybrid.
ทักษะ:
Legal, Compliance, Fast Learner, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- You will ensure legal compliance and safety of content uploaded to our platform.
- You are responsible for the development, improvement, and maintenance of standards for the security of our online communities.
- You will improve the content management strategy for platforms.
- You are responsible for coordinating with supervising departments for timely management of content that violates our policies.
- What should I bring with me?.
- You are a fast learner and a good communicator and can speak, read and write fluently in English and Thai.
- Willing to work on shifts.
- You pay attention to detail and have a passion for maintaining a high standard of work.
- You have the resilience and persistence to handle routine daily tasks efficiently and accurately.
- You have active usage and interest in short video platforms.
- Preferred Qualifications.
- You possess cultural sensitivity and understanding relating to global/ regional current affairs. Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.
- Experience in a BPO / call center/customer service environment is a plus.
- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ทักษะ:
Salesforce
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible to management the needs of Partners, Sales team and distribution support for issue reported and provided solution for NB Process and related.
- Organize resources to do quality check of NB process such as Counteroffer for CL, money remaining remaining from settlement, source of payment, assignee for CL etc.
- Evaluate the new business process with effected with Underwriting SLA such as AFI, changing the application information.
- Reconcile information to ensure correctness and accuracy.
- Monitor and Handle NB Process inquiry service from call center, sale support team, sale distributors via Salesforce, e-mail and MS team.
- Be able to promptly address the issue in new business process and make quick decision to resolve problem effectively.
- Negotiate to fully enable the solution that create best practice and supports specific business requirement with IT and related functions.
- Build relationship and develops partnership with sales team/sales support to drive the collaborative achievement of production targets.
- Manage all cancellation process payment transactions of new business premium refund to customers within SLA and be accurate.
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