เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Accounting, Assurance, Research, English

ประเภทงาน:

งานประจำ

• Supervise team in the fieldwork toward successful completion of accounting advisory engagements related to and other assurance engagement (other than financial statements audit) across diverse industries in Thailand.
• Conduct secondary and primary research through data gathering and client interviews.
• Develop effective client relationships that enable our recommendations to be acted upon.
• Contribute continuously to our firm s knowledge base from project experiences.
• Understand objectives for stakeholders, clients and Deloitte whilst aligning own performance to objectives and sets personal priorities.
• Develop themselves by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.
• Seek opportunities to challenge themselves, collaborate with others to deliver and takes accountability for results.
• Build relationships and communicates effectively in order to positively influence peers and stakeholders.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• RequirementsBachelor s degree in Accounting, Finance, Economics or related degree; CPA qualification and Master s degree are preferable but not essential.
• Able to demonstrate capability to work effectively in both dynamic international and local environments.
• Able to develop and maintain positive working relationships with colleagues, manager, as well as key personnel in business units.
• Excellent communication skills, strong written and oral presentation skills, bilingual in Thai and English.
• For Analyst Level.
• At least 1-2 years experience in audit or accounting or knowledge & experience in the areas listed below is a plusFor Consultant Level.
• At least 2-3 years experience in audit or accounting or knowledge & experience in the areas listed below is a plusFor Senior Consultant Level.
• At least 4-5 years experience in audit or accounting or knowledge & experience in the areas listed below is a plusTechnical accounting on IFRS, TFRS, or US GAAP.
• Financial close, consolidation & Reporting.
• Finance and accounting process and control.
• Enterprise Resource Planning system design and implementation.
• ESG (Environmental social and governance) reporting and assurance.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address.Requisition ID: 107476In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, Meet Deadlines, English

ประเภทงาน:

งานประจำ

• Conduct thorough audits of live chat interactions to ensure adherence to established quality standards and provide constructive feedback to customer support representatives for continuous improvement.
• Review website content to ensure accuracy, clarity, and alignment with company messaging, and collaborate with the Marketing team to facilitate accurate and culturally sensitive translations as needed.
• Participate in monthly calibration sessions with the customer support team to ensure ...
• Conduct audits of sales calls to assess the quality of communication, adherence to scripts, and overall customer experience, providing feedback to the sales team to enhance their effectiveness and customer satisfaction.
• Generate and analyze monthly reports on customer support metrics, including CSAT scores, identifying trends and areas for improvement, and collaborating with relevant teams to implement enhancements..
• Educational background: Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
• 1 - 2 years experience in Customer Service or Quality Assurance, specializing in contact centers, preferably in a virtual environment (LiveChat).
• Fluency in both English and Thai.
• Able to work independently in a remote setup.
• Stable internet required.
• Strong attention to detail, with the ability to identify nuances, patterns, and areas for improvement within customer interactions.
• Excellent analytical and problem-solving skills, enabling the interpretation of data and identification of trends to drive quality improvements.
• Exceptional written and verbal communication skills to provide clear, concise, and constructive feedback to agents and Team Leaders.
• Ability to adapt quickly to changing priorities and successfully operate in a fast-paced team environment.
• Strong teamwork and collaboration skills, facilitating effective engagement with supervisors and team leaders in implementing quality initiatives.
• Excellent time management skills, allowing for the prioritization of tasks, meeting deadlines, and handling multiple projects simultaneously.

ทักษะ:

Quality Assurance, Assurance, Data Analysis

ประเภทงาน:

งานประจำ

• You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
• You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
• You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
• You will be monitoring the quality scored of agents and run root cause analysis to the management team.
• You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
• Training Management.
• You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
• You will deliver process/product/policy training in classroom and/or virtually to new joiners.
• You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
• Minimum Qualifications 1. Bachelor and above degree. Excellent skills in Thai and English as a working language to communicate with stakeholders who are based in English-speaking and Thai-speaking markets. 2. Strong ability to learn and understand. 3. Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role. 4. Your resilience and commitment to self-care to manage the emotional demands of the role. Preferred Qualifications.
• Familiarity with search engines and algorithms of any social media platform would be a plus point.
• You have good attention to detail and you are comfortable using data analysis to identify trends.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.

ทักษะ:

Quality Assurance, Assurance, Data Analysis, English

ประเภทงาน:

งานประจำ

• Perform daily operational tasks such as quality inspection, guidelines and process optimization, queue assignment, and handling escalations for the evaluation project.
• Work closely with stakeholders to stay updated on guideline developments and provide feedback on implementation and execution.
• Conduct daily audits on an internal system and provide error analysis and feedback to stakeholders (R&D & Product Manager).
• Monitor the quality scores of evaluators and conduct root cause analysis with the management team.
• Monitor project data, record daily output and quality scores, prepare data analysis/reports for projects, and validate reports and data provided to stakeholders/partners.
• Localize the guidelines and design training schedules and coordinate and liaise with key stakeholders to ensure the successful go live within the targeted timeframe.
• Deliver process/product/guideline training to new joiners.
• Play a role in setting up product knowledge tests, sharing result analysis, and working with key stakeholders to improve the product knowledge of the team.
• Completion of Bachelor's degree or above.
• Proficiency in English and Thai as working languages.
• 1 year of experience in Quality Analyst/Quality Assurance, particularly in search engine evaluation.
• Familiarity with search engines, social media algorithms, and SEO.
• Demonstrated computer proficiency with Office software.
• Deep understanding of local culture and internet usage habits.
• Attention to detail and ability to use data analysis to identify trends.

ทักษะ:

Assurance

ประเภทงาน:

งานประจำ

• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, English

ประเภทงาน:

งานประจำ

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsBachelor's degree or equivalent experience; 1+ years of experience in quality assurance, training, editorial review, or a related field;.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements. Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Excellent written communication skills with emphasis on precision, clarity, and operational feasibility.
• Preferred QualificationsPrior experience in content moderation, AI, or technical writing teams is a plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Assurance, English

ประเภทงาน:

งานประจำ

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Bachelor s degree or equivalent experience; 1+ years of experience in quality assurance, training, editorial review, or a related field;.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
• Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Excellent written communication skills with emphasis on precision, clarity, and operational feasibility.
• Preferred Qualifications.
• Prior experience in content moderation, AI, or technical writing teams is a plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Assurance

ประเภทงาน:

งานประจำ

• Lead and execute technology risk assessments, identifying potential vulnerabilities and threats across various IT systems and processes.
• Conduct in-depth information technology audits to evaluate the effectiveness of internal controls and compliance with relevant policies and regulations.
• Develop and implement IT risk management strategies, frameworks, and policies in line with industry best practices and regulatory requirements.
• Perform detailed vulnerability assessments and penetration testing to identify and prioritize security weaknesses.
• Provide expert guidance on cybersecurity and information security best practices, including IT security architecture and security controls.
• Utilize investigative skills to analyze security incidents, identify root causes, and recommend corrective actions.
• Collaborate with various business units and IT teams to embed risk management principles into project lifecycles and operational processes, leveraging Agile Methodology.
• Contribute to the design and implementation of robust internal controls to mitigate identified technology risks.
• Prepare comprehensive reports on technology risk posture, audit findings, and recommendations for senior management and stakeholders.
• Stay abreast of emerging technology risks, cybersecurity threats, and regulatory changes to proactively adapt risk assurance strategies.
• Job Qualifications Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field. Master's degree or relevant certifications (e.g., CISA, CISSP, CRISC) preferred.
• Minimum of 5-7 years of experience in IT risk management, information security, or IT audit, preferably within the financial services industry.
• Proven experience with Agile Methodology in a technology or risk assurance context.
• Strong expertise in Cybersecurity and Information Security principles, frameworks, and best practices.
• Extensive experience with Information Technology Auditing and assessing Internal Controls.
• Demonstrated proficiency in IT Risk and Security Assurance, including IT Risk Assessments and Risk Analysis.
• In-depth knowledge of IT Security Architecture and Security Controls.
• Practical experience in conducting Vulnerability Assessments.
• Excellent Investigative Skills for incident analysis and root cause identification.
• Familiarity with Risk Management Information Systems.
• Strong analytical, problem-solving, and communication skills, with the ability to articulate complex technical issues to non-technical audiences.
• Ability to work independently and as part of a team in a fast-paced and evolving environment.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ทักษะ:

Quality Assurance, Assurance, Mobile App Testing, English

ประเภทงาน:

งานประจำ

• Bachelor's degree or higher Computer Science, Information Technology, Computer Engineering, or a related field.
• At least 2-3 years of proven experience as a quality assurance engineer, software tester, or similar role with expertise in manual and automated testing.
• Experience with API testing and mobile app testing (iOS and Android).
• Strong analytical and problem-solving abilities.
• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Proficiency in automation programming skills on mobile app and API backend testing, especially with robotframework, postman.
• Understanding of database management systems and SQL for data verification.
• Familiarity with Agile methodology and JIRA tool.
• Ability to work in fast-paced, collaboratively in a team environment and handle multiple tasks simultaneously.
• Good English communication.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

ทักษะ:

Assurance, Finance, Accounting, English

ประเภทงาน:

งานประจำ

• Develop and maintain Group audit framework, policy and procedure including enabling tools for governing audit teams within SCBX Group.
• Provide consultation, advice, and related services to add value to and improve the Group's audit practices.
• Ensure that the audit methodology, tools, and platform are consistent and that all audit teams within the Group are held to the same Group's standard.
• Create and sustain the Group professional audit team with the necessary knowledge, skills, experience, and resources to meet the requirements and future challenges.
• Monitor and consolidate reports on audit governance implementation.
• Collaboration with other Group assurance functions.
• Conduct special assignment as assigned..
• If you meet below qualifications and are ready to take on a challenging role, we encourage you to apply.
• Master's or bachelor s degree in Finance, Accounting, Auditing, Business, Economics, IT or related fields.
• Minimum of 3 years working as internal / external audit in Big4 firms or listed companies with a focus on governance, risk management, or strategic initiatives.
• Proven experience in developing audit strategies & governance frameworks.
• Exposure to data analytics and technology-enabled auditing or audit strategy will be advantage.
• Project management skills, including the ability to handle own project.
• Strategic and analytical thinking, result oriented, problem-solving, and work well under pressure.
• Good written and oral communications skills both in Thai and English.
• About Us.
• SCBX is the mothership of the financial technology business group, comprising 12 subsidiary companies that operate across three key business pillars: Banking Business, Consumer and Digital Finance Business, and Platform and Technology Business. In addition, SCBX also focuses on Climate Technology, aspiring to become The Most Admired Regional Financial Technology Group .
• The company conducts its business with flexibility and prudence in governance and risk management and has possesses the potential to compete equally in global competitions.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Assurance, Quality Assurance, Compliance

ประเภทงาน:

งานประจำ

• Lead the hotel s Quality Assurance function, promoting a service culture rooted in Thai hospitality and Four Seasons luxury standards.
• Serve as the internal ambassador for Four Seasons service standards, Forbes Travel Guide criteria, LQA protocols, and STM practices across all areas.
• Coach employees to reinforce service behaviors that reflect the essence of Four Seasons Bangkok s guest journey.
• Champion Glitchology, knowledge testing, and continuous learning initiatives to maintain service excellence and consistency.
• Quality Standards & Compliance.
• Develop and maintain property specific quality standards and SOPs that align with Four Seasons brand while reflecting the operational needs of an urban resort setting.
• Ensure all departments adhere to Benchmark standard testing, Forbes and LQA service requirements.
• Support leaders in embedding quality systems into daily operations, ensuring alignment with health & safety, environmental, and corporate compliance frameworks.
• Audit & Performance Monitoring.
• Lead regular property-wide inspections and audits throughout all service areas.
• Oversee preparation for Forbes Travel Guide and LQA assessments, ensuring readiness, team confidence, and post assessment action plans.
• Manage ongoing internal and external quality assessments (through consistency of standard testing) with a focus on service consistency and continuous improvement.
• Monitor performance trends and benchmark results against other Four Seasons properties in the region.
• Guest Feedback & Data Analysis.
• Analyze guest feedback from Qualtrics, LQA, online reviews, and daily glitches to identify trends, opportunities, and training needs.
• Evaluate Bangkok specific guest expectations (e.g., wellness driven experiences, cultural immersion, river centric activities) to improve guest journey touchpoints.
• Lead full Guest Journey Cycle reviews including arrivals via car/boat, wellness flows, restaurant experiences, and riverside interactions and translate insights into improvement plans.
• Present regular quality performance updates and trend reports to the Planning Committee.
• Cross Department Collaboration.
• Partner with leaders across all departments to enhance service delivery and operational quality.
• Collaborate with Learning & Development to align training programs with real time operational needs and quality goals.
• Maintain communication systems such as quality committees, daily briefings, and monthly quality reviews.
• Corrective Actions & Continuous Improvement.
• Guide departments in creating and executing action plans following audits, inspections, or guest feedback.
• Identify best practices from Four Seasons properties globally and adapt them to the cultural and operational context of Four Seasons Bangkok.
• Lead quality-improvement workshops and service-behavior calibration sessions tailored to Bangkok s diverse and sophisticated guest demographic.
• Initiate improvements in hotel systems, communications, and service flow to enhance guest satisfaction and operational efficiency.
• Training & Development Support.
• Partner with Learning & Development to provide specialized training aligned with Forbes, LQA, and Four Seasons Bangkok service expectations.
• Maintain a strong Designated Trainer program, supporting trainers in delivering consistent and effective standards-based learning.
• Conduct Forbes/LQA simulations, service refreshers, and skill based workshops focused on the unique guest journey of Four Seasons Bangkok.
• Measure training effectiveness through behavioral observations, performance metrics, and guest sentiment analysis.
• Compliance.
• Adhere to Four Seasons Work Rules and Standards of Conduct as outlined in EmPact.
• Ensure all quality related practices comply with local regulations and Four Seasons global guidelines.
• Bachelor s degree in Hospitality Management or related field preferred.
• 3-5 years of experience in Quality Assurance or operations within luxury hospitality.
• Strong familiarity with Forbes Travel Guide, LQA, and Four Seasons core standards.
• Proven skills in data analysis, guest feedback interpretation, and performance monitoring tools (e.g., Qualtrics.
• Confident communicator with strong facilitation, coaching, and presentation skills.
• Demonstrated ability to collaborate across diverse operational teams.
• High level of organization, attention to detail, and passion for luxury service.
• Understanding of cultural nuances and guest expectations specific to the Bangkok market.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

ทักษะ:

Software Development, Automation, Assurance, English

ประเภทงาน:

งานประจำ

• Able to response all aspects of testing and owning the quality of application release through software development life cycle (SDLC) or agile method to reduce future operation cost of application by automation testing technique.
• To cooperate in the enhancement of the methodologies employed for test strategy defining, test planning and execution, defect tracking, and metric and status reporting.
• To interact with stakeholders to plan testing for delivery of products and enhancements and to assure products meet product requirements and quality standards.
• To be a part of solution delivery team to plan and execute automated for functional and non-functional tests.
• To report issues and results, researching and identifying root causes as appropriate, documenting accordingly.
• To ensure that testing addresses requirements as agreed with other stakeholders.
• To identify opportunities to apply existing automation or other tools to meet testing needs.
• To work across teams as a coach to enhance quality assurance/testing and help to develop/execute performance and automation testing throughout the business as appropriate.
• Bachelor s degree/Master s degree in Computer Science, Computer Engineering, Technology Management or related fields.
• Manage team sizing 10 staffs up.
• Minimum 5 years of experiences in automated tester role.
• Strong knowledge in Continuous Integration (CI) and Continuous Development (CD).
• Strong knowledge in QA methodologies, of the software development process.
• Basic knowledge in financial services industry.
• Knowledge software automate testing.
• Prior experience in preparing test plan / test case / Test script is a must.
• Good strategic thinking, analytical skill in interpreting functional requirements and design documents to develop appropriate test plan.
• Test automation tool; Robot Framework, SOAPUI, Cucumber, Gherkin, Ruby, Selenium, etc.
• Understanding of the basic financial, business model and processes.
• Strong analytical and problem - solving skills.
• Problem solving skill.

ทักษะ:

Compliance, Quality Assurance, Assurance

ประเภทงาน:

งานประจำ

• To manage the end to end coordination of the Compliance Committee, Risk and Compliance Committee, and other governance forums to ensure effective planning, preparation, and execution.
• To facilitate agenda setting, meeting structure, and the preparation of briefing materials to support well informed and timely decision making.
• To facilitate agenda setting, meeting structure, and the preparation, review, and quality assurance of all meeting documents - including agendas, briefing materials, pr ...
• To coordinate with cross functional stakeholders to gather inputs, track deliverables, and ensure timely submission of materials.
• To resolve issues proactively by liaising with stakeholders, addressing gaps, and ensuring seamless meeting operations.
• To support Committee Chairs and members through pre meeting consultations, action item tracking, and follow ups to ensure execution of committee decisions.
• To formulate and maintain governance-related documents, including policies, procedures, and committee charters, ensuring they remain current and aligned with regulatory and internal requirements.
• 2-3 years of overall working experience in coordination, administrative support, governance support, compliance, or related fields. Direct field experience is a plus.
• Good understanding of committee processes including agenda planning, meeting lifecycle management, and follow-up of action items.
• Ability to gather, consolidate, and organize information from various stakeholders to support the preparation of meeting materials.
• Experience in drafting, reviewing, and formatting documents, such as agendas, meeting packs, briefing notes, and minutes of meeting.
• Experience working with cross-functional teams to clarify requirements, resolve issues, and ensure timely completion of assigned tasks.
• Strong problem solving skills in coordinating time-sensitive or multi-stakeholder activities.
• Experience in administrating governance-related workflows, such as scheduling, documentation control, communication management, or supporting compliance processes.
• Experience in banking, financial services, compliance, or corporate governance functions is an advantage.
• Experience supporting executive-level or management meetings, workshops, or governance forums is preferred.
• Talent Acquisition Department Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
• Only shortlisted candidates will be contacted"
• FB: Krungsri Career.
• LinkedIn: Krungsri.
• LINE: Krungsri Career.

ทักษะ:

ERP, SAP, Oracle

ประเภทงาน:

งานประจำ

• 3rd- 4th year undergraduate student.
• Be able to commit a minimum of 12 weeks (full-time), period between Aug - Dec 2026.
• Start/End dates are based on the academic calendar and EY s internship program.
• Required documents attach.
• Resume **please specify, your avaiable period internship - A must.
• Transcript - A must (Unofficial / Capture can be used.).
• 3rd grades must only show totally 5 semesters (till Feb 2026).
• GPAX or weighted average mark (WAM) ** Please specify, In the application field - A must.
• Please provide your cumulative grade point average (GPA) or weighted average mark (WAM).".
• Standard English score i.e. TOEIC, TOEFL, IELTS (if any).
• Are you ready to shape the future with confidence?.
• Will you shape the future or will the future shape you?.
• How will we work better together to build a better working world?.
• Here at EY, you ll have the chance to build a truly exceptional experience. We ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you ll develop the skills you need to stay relevant today and, in the future, - all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.
• The opportunity: your next adventure awaits.
• Our IT Audit support service are designed for the dual purpose of strengthening internal controls and, in so doing, helping to improve IT and business performance. In addition to assurance-related engagements.
• IT Audit (business and IT processes) as part of Financial Audit.
• Review automated controls / IT security of well-known Operating Systems and DBMSs.
• Review ERP e.g. SAP, Oracle etc. for business operations.
• Work includes conduct/examine internal audits of client s established internal controls and procedures to evaluate the effectiveness of clients' information-related controls and processes and associated risk exposures. Identify weak of IT processes that cause business risks. Documenting the test findings and remediation testing.
• Participate in the meeting with client s top management to report and recommend on IT general controls and automated controls.
• Provide support, maintain communication, assist team in accomplishing audit objectives and updating senior team members on progress.
• Clients include multinational and more than 30% SET-listed companies with many business types.
• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers.
• You are inclusive. We re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.
• (Year 3-4) Senior year student for Majoring in Accounting, AIS, MIS, Inforamtion System, Statistic, Computer Science, Computer Engineering, IT or other related fields.
• Effective command of verbal and written both Thai and English.
• Strong analytical skills, detailed and results oriented, problem solving, interpersonal and leadership skills.
• Adaptable and be able to work upcountry.
• Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
• Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds both professionally and culturally.
• Bring out the best in yourself with continuous investment in your personal well-being and career development.
• Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.
• Hands-on experience with real-world projects and challenges, providing you with invaluable insights and skills.
• Allowance package.
• Business travel insurance.
• IT equipment support.
• Are you ready to shape your future with confidence? Apply today.
• To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
• EY | Building a better working world.
• EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
• Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
• EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

ทักษะ:

Network Infrastructure, SAP, Assurance

ประเภทงาน:

งานประจำ

• Participate in the development of IT Audit Programs within assigned areas, covering IT security, applications, and IT processes (e.g., network infrastructure, operating systems, data centers, SAP, and retail systems). Assess whether security risks and vulnerabilities are properly identified and mitigated. Coordinate audit scope and effectiveness with business units and external IT/security specialists..
• Contribute to the design of detailed audit testing procedures in alignment with the approved Audit Program, including the definition of audit scope, sample sizes, audit ...
• Execute audit assignments as assigned by supervisors, performing detailed testing in accordance with established audit methodologies and procedures..
• Review and consolidate audit results, working papers, and supporting evidence prepared by team members in order to analyze audit findings and determine whether further audit procedures or expanded testing are required..
• Evaluate and analyze audit findings, including root causes and risks, and provide recommendations for improvement. Prepare and consolidate audit reports for submission to management for review and consideration..
• Bachelor s degree or higher in Management Information Systems, Information Technology, Computer Science, or other related fields..
• At least 5 years of experience in internal auditing, with a focus on IT audit, IT security controls, or IT-related assurance functions, or other relevant experience (e.g., information security, IT risk and control, IT governance, or IT quality assurance)..
• Strong leadership skills, with the ability to work effectively as part of a team and adapt to changing work environments..
• Strong analytical and systematic thinking skills..
• Proactive and innovative mindset, with the ability to initiate improvements..
• Effective communication and coordination skills..
• Proficiency in computer applications, including MS Office and SAP ERP..
• Professional certifications such as CISA, CISSP, CISM, or other relevant technical certifications will be considered an advantage..
• Working location: The Mall Ramkhamhaeng (Headquarter).

ทักษะ:

Project Management, Quality Assurance, Assurance

ประเภทงาน:

งานประจำ

• Led end-to-end quality performance management across multiple workflows, driving continuous improvement to meet efficiency targets and quality targets.
• Partnered closely with internal stakeholders to align quality expectations, manage workflow complexity, and support cross-functional communications.
• Directed and coordinated the quality team to ensure alignment with overall quality objectives, delivery standards, and operational priorities.
• Proactively identified quality risks and assessed the impact of new and existing workflows, enabling early mitigation and stable delivery.
• Managed shift planning and resource allocation to ensure coverage, efficiency, and SLA adherence across operations.
• Owned team capability development by coaching, mentoring, and upskilling quality team members to build sustainable quality expertise.
• Applied project management methodologies to optimize processes, improve efficiency, and embed a culture of continuous improvement.
• Bachelor's degree or above.
• Excellent English verbal and written skills.
• In-depth understanding of labeling policies and guidelines, at least 2 years experience of Quality Assurance Team Lead.
• Strong Content analysis, Data Analysis and Reporting skills.
• Strong logical thinking to evaluate the requests and prioritize the tasks.
• Strong communication skills, with the ability to effectively and efficiently collaborate with stakeholders.
• Strong Leadership and Performance Management skills, with the ability to engage and motivate a team to deliver high outcomes.
• Strong operation skills, understanding BCP Management during an unplanned or unexpected situation.
• Proficiency in using moderation tools, content management systems and people management systems.
• Preferred Qualifications.
• Experience of leading or working with multi-market teams.
• Experience of implementing projects, strategies or processes in Bytedance.
• Ability to succeed in a fast-paced and diverse environment.

ทักษะ:

Assurance, Excel, Public Speaking, English

ประเภทงาน:

งานประจำ

• Evaluations (Audit & DSATs) to identify if we can appeal (Results for iQA).
• Share feedback with the agents on all people related defects (Quality Audits - CC, BC and Cc) and DSATs (Agent Related).
• Conduct training and refreshers.
• Support and mentor new employees.
• Help operations on key metrics performance (Sharing insights & suggest action plan).
• Responsibilities:Minimum bi-lingual proficiency and above is preferred (English).
• Language proficiency in English is mandatory.
• Proven experience as corporate Qualit assurance or TQA.
• Understanding of effective Quality KRAs (Key responsibilities areas).
• Willingness to keep abreast of new techniques in corporate Quality.
• Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset.
• Phenomenal communication, presentation and public speaking skills.
• Organizational and time management abilities.
• Critical thinking, analytical and decision making abilities.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Assurance, Public Speaking, English

ประเภทงาน:

งานประจำ

• Managing a team of QAs in the LOB/Program.
• Share feedback with the agents on all people related defects (Quality Audits) / Failed audits, along with the QAs, whenever needed.
• (Triad Session)Review The Reviewer activity to enssure less or no variance in the audits done by the team.
• Governing Dispute Managemnet Process.
• Managing internal & external stakeholder expectations.
• Training and Refreshers coordination with the training team for new/existing QAs.
• Support and mentor new QAs & managing their monthly scorecard.
• Help operations on key metrics performance (Sharing insights & suggest action plan).
• Conduct weekly quiz and spot checks on new updates & common defects (Identified Audit defects).
• Sharing weekly/monthky performance dashboard.
• Working on weekly/monthky and quarterly review decks & present them to the clients with the supervisor.
• Conducting quality sessions with new hires.
• Requirements Minimum of 2 year of experience as a Quality Analyst Supervisor.
• Mandatory language proficiency in Thai and English.
• Experience in preparing and presenting written project status reports and executive briefings.
• Exceptional communication, presentation, and public speaking skills.
• Strong organizational and time management abilities.
• Key Responsibilities: Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact centre environment.
• Make recommendations and define strategies that solve critical business problems, through both established industry best practices and creative innovations.
• Ensuring timely completion of all client deliverables.
• Prepare reports, analysis, trend & run project when required to improve quality performance.
• Own on-time, accurate, quality analysis and reports/visualizations in tight alignment with specified project objectives.
• Package, deliver, and at times present key findings and briefings.
• Conduct random evaluations to identify areas of improvement as necessary.
• Conduct regular spot checks of the QAs audits and work on their development accordingly.
• Identify training needs by working with operations team and QA.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Assurance, Express, Compliance, English

ประเภทงาน:

งานประจำ

• Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
• Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
• Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
• Lead initiatives to enhance audit methodologies, including streamlining audit processes.
• Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
• Guide, coach and support subordinates and operations at all levels as required.
• Requirements: Bachelor s degree in a related field.
• 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
• Strong analytical and problem-solving skills with experience in data-driven decision making.
• Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
• Proficient in project management tools (e.g., Google Workspace).
• Ability to work collaboratively in multicultural environments and adapt to changing priorities.
• Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
• Fluent in both Thai and English.
• End-to-end ownership for initiatives is expected.
• Strong Leadership skill.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• 3rd- 4th year undergraduate student.
• Be able to commit a minimum of 12 weeks (full-time) during April-July 2026 period (flexibility to align with the academic semester).
• Required documents attach.
• Resume - A must.
• Transcript - A must (Unofficial / Capture can be used.).
• GPAX or weighted average mark (WAM) ** Please specify, In the application field - A must.
• Please provide your cumulative grade point average (GPA) or weighted average mark (WAM).".
• Are you ready to shape the future with confidence?.
• Will you shape the future or will the future shape you?.
• How will we work better together to build a better working world?.
• Here at EY, you ll have the chance to build a truly exceptional experience. We ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you ll develop the skills you need to stay relevant today and, in the future, - all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.
• The opportunity: your next adventure awaits.
• We are seeking a motivated and passionate intern to join our Climate Change and Sustainability Services team. This internship offers the opportunity to be part of a dynamic group of professionals dedicated to providing high-value, independent, and trusted advice on Environmental, Social, and Governance (ESG) and Sustainability matters. The successful candidate will support our mission to expand our portfolio of Sustainability services in Thailand, focusing on climate change, decarbonization, human rights, supply chain management, and sustainability reporting.
• Collaborate with a team of sustainability professionals to enhance our service offerings in Thailand.
• Participate in projects that assist clients in identifying, measuring, and managing business and reporting risks associated with ESG/Sustainability transitions.
• Support the delivery of services related to changing government regulations and new trends in sustainability management.
• Engage in the development of ESG/sustainability strategies, focusing on environmental, climate, and social aspects.
• Contribute to the preparation of sustainability reports and assessments, including human rights due diligence and social impact assessments.
• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers.
• You are inclusive. We re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.
• (Year 3-4) Senior year student for a Bachelor s degree in Engineering, Science, Forestry or related field.
• Demonstrated interest in sustainability focusing on climate change and environmental savings matters.
• Keen to learn and grow within the field of Sustainability/ESG services.
• Able to work independently and think logically.
• Strong analytical and problem-solving skills.
• Excellent communication skills in both English and Thai, with the ability to articulate complex concepts clearly and effectively.
• Exposure to sustainability advice, sustainability audit/verification, or related fields.
• Familiarity with the matters of climate actions, greenhouse gas emission, decarbonization and transition plan.
• Experience or interest in developing ESG/sustainability strategies.
• Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
• Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds both professionally and culturally.
• Bring out the best in yourself with continuous investment in your personal well-being and career development.
• Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.
• Hands-on experience with real-world projects and challenges, providing you with invaluable insights and skills.
• Allowance package.
• Business travel insurance.
• IT equipment support.
• Are you ready to shape your future with confidence? Apply today.
• To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.