เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance, Industrial Engineering, Chemical Engineering, English

ประเภทงาน:

งานประจำ

• Ensure product and service quality meet customer requirements.
• Build and maintain customer satisfaction through accurate and timely communication.
• Act as the main contact between customers and internal teams regarding quality issues.
• Investigate and analyze root causes of customer complaints, and prepare corrective action reports (e.g., CAR, 8D Report).
• Follow up on corrective and preventive actions to ensure effectiveness and prevent recurrence.
• Collect and analyze complaint data to support continuous quality improvement.
• Support customer audits, visits, and other quality-related activities.
• Collaborate with internal teams to identify and resolve quality-related problems.
• Perform other duties as assigned.
• Bachelor's Degree Major in Industrial Engineering, Chemical Engineering, or related fields.
• Experience in QA Engineer, CQE, or related fields.
• New graduate or 2-3 years of working experience.
• Able to communicate in English.
• Email: [email protected].

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance, Software Testing, Software Development, VMware

ประเภทงาน:

งานประจำ

• Test Case Creation & Manual Testing: Design, document, and execute detailed manual test cases and test plans based on product requirements, ensuring thorough functional, integration, and exploratory testing across the system.
• Requirements & Process Analysis: Deeply analyze machine processes, business logic, and complex product requirements to design comprehensive and effective test scenarios that ensure maximum test coverage.
• Cross-Functional Collaboration: Communicate effectively and work closely with Softwa ...
• Debugging & Root Cause Analysis: Investigate system failures, analyze logs, and perform deep debugging and root cause analysis on both software bugs and field-reported issues.
• Test Coverage Improvement: Continuously evaluate and enhance existing test plans, identifying gaps in test coverage and implementing strategies to improve overall software reliability.
• Test Automation & Coding: Design, write, and maintain scalable automated test scripts using programming languages (e.g., C#, or Python), adhering to clean code practices.
• AI Integration: Utilize AI-powered tools (e.g., GitHub Copilot, ChatGPT) to accelerate test case generation, optimize automation scripts, and analyze complex test data.
• Defect Management: Identify, document, and track software defects meticulously using issue tracking systems (e.g., Jira), ensuring issues are driven to resolution.
• Education: Bachelor's degree in Computer Science, Computer Engineering, or a related highly technical field.
• Experience: 2-5 years of proven experience in Software Quality Assurance, Software Testing, or Software Development.
• Deep understanding of the Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC) within Agile/Scrum environments.
• Proficiency in various testing methodologies, including Functional, Non-Functional, Regression, Integration, End-to-End (E2E), Exploratory, and API testing.
• Strong ability to design clear, concise, and comprehensive manual test cases and test plans from ambiguous or complex requirements.
• Solid experience with defect lifecycle management and tracking tools (e.g., Jira, Zephyr, TestRail).
• Proven experience analyzing machine-level processes and mapping them to business logic and software requirements.
• Strong background in performing complex root cause analysis and collaborating on technical solutions.
• Good programming fundamentals with hands-on coding experience (e.g., C#, Python, C++).
• Experience in building and maintaining test automation frameworks (e.g., Selenium, Cypress, Playwright, or API testing tools).
• Ability to read, debug, and understand application source code and system logs.
• Familiarity with version control (Git) and databases (SQL).
• AI Tools Proficiency: Practical experience or strong interest in using Generative AI tools to optimize QA workflows and scripting.
• Preferred.
• Virtualization & Networking: Solid understanding of setting up and managing Virtual Machines (VMware, Hyper-V) and fundamental Networking concepts (TCP/IP, DNS, Firewalls, troubleshooting network-related bugs in test environments).
• CI/CD Pipeline Integration: Hands-on experience configuring and maintaining automated tests within CI/CD pipelines (e.g., Jenkins, GitHub Actions, GitLab CI).
• Hardware/Software Integration Testing: Experience testing software that interacts directly with hardware, IoT devices, or embedded systems (highly advantageous for collaborating with FAE/FSE teams).
• Performance & Load Testing: Familiarity with performance testing tools (e.g., JMeter, k6) to analyze system bottlenecks and optimize performance.
• Technical Communication: Excellent verbal and written communication skills, with the proven ability to articulate complex technical issues clearly to developers, and translate field/customer issues from FAE/FSE teams into actionable technical tasks.
• Analytical Thinking: Exceptional problem-solving skills with a proactive approach to identifying system vulnerabilities and edge cases.
• Team Collaboration: A strong team player who can build alignment across diverse cross-functional teams.
• Fluent English Communication: Fluent in English with the ability to communicate technical complexities seamlessly, lead discussions, and collaborate effortlessly with global stakeholders or international teams.
• We are only considering candidates local to position location and are unable to provide relocation for this position.
• This position is not eligible for visa sponsorship.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance

ประเภทงาน:

งานประจำ

• Market Conduct Oversight Monitor and review market conduct activities across Agency channel to ensure compliance with internal policies and regulatory requirements. Work closely with compliance, legal, sales, and distribution teams to ensure cohesive management of market conduct risks. Regulatory Compliance & Risk Management Stay abreast of current and upcoming regulatory changes affecting market conduct within the life insurance sector. Communicate changes to relevant teams and ensure policies and practices are updated accordingly. Develop and maintain frameworks for ongoing asses ...
• Bachelor's degree in laws, risk management or related fields Minimum of 3-5 years of experience in market conduct, compliance, risk management, or related roles within the insurance or financial services industry Prior experience working with distribution channels, especially Agency channel is preferred Strong understanding of insurance regulations, market conduct standards, and compliance requirements Familiarity with regulatory frameworks applicable to life insurance, such as local insurance laws and international best practices Excellent analytical skills to assess and monitor risks effectively Good understanding of distribution channels and sales practices in life insurance Strong written and verbal communication skills to prepare reports, conduct training, and liaise with various teams Ability to influence and collaborate effectively across departments Proficiency in MS Office Suite and risk management tools About Krungthai-AXA Life Insurance Krungthai-AXA Life Insurance Public Company Limited, created from a solid co-investment partnership between Krungthai Bank PCL. and the AXA Group, global financial protection and asset-management specialists. The trademark of Krungthai-AXA Life Insurance is designed to indicate the combination of the two corporations. Krung Thai Bank PCL. and AXA Group logos are aligned with Thai characters displaying the company name as Krungthai-AXA Life Insurance placed above the red line and the new company signature. Redefining/Life Insurance. Today Krungthai-AXA Life Insurance Public Company Limited is a fast-growing life insurance company with a vision - Ambition AXA. Our Perks and benefits Employee and Family Health Insurance Benefits Life and Accident Insurance Benefits Hybrid Working and Flexible Working Hours Annual Leave & Birthday Leave Salary Increment & Bonus Digital Learning - Self Learning Organization Annual Health Check up Provident Fund.

ทักษะ:

Assurance, Power point, Leadership Skill, SAP, English

ประเภทงาน:

งานประจำ

• Proactively support the audit team and provide necessary support to internal teams.
• Assist and coordinate with the audit team to support the set-up of the audit, resourcing and pricing, independence, and ongoing engagement management.
• Assist with the audit services' daily activities, provide the management report, and handle ad-hoc assignments.
• Participate in project planning, administration, and economics such as budgeting, staffing, billing, and time analysis.
• Assist the audit team on necessary assessments to complete process of engagement, Working In Process (WIP) & AR review, General administrative work e.g., invoicing record, Process for Acceptance of Clients & Engagements (PACE), Engagement Letter (EL) record, Public and Private Company Independence Procedures (PCIP) and new codes updating to the team.
• Collect info and generate reports for team/ projects management e.g. staff utilization analysis, team performance analysis.
• Produce and maintain team manuals, procedures, protocols, templates.
• Monitor/ update/ maintain any relevant team and client databases.
• Coordinate with Learning and Development (L&D) team on in-house trainings.
• Handle all quality risk management preparation and records.
• Highly organise and able to meet deadlines.
• Deal with phone and email enquiries.
• Arrange documents for various types of meetings.
• Update the meeting calendar.
• A few years of experience in administration and/or secretarial support.
• Bachelor's degree in related field; Business Administration, Customer services or other related.
• Computer literacy and good command of English especially in writing and reading.
• Proficiency with MS Office, including Excel, Word and PowerPoint including Outlook.
• Well-organized and detail-oriented.
• Effective, confident and able to multi-task.
• Self-leadership, good team player and can-do attitude.
• Able to coordinate and work well with many audit teams.
• SAP experience is preferable.
• Fundamental analysis skill in audit report and financial statements.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance

ประเภทงาน:

งานประจำ

• Conduct introduction audits for new suppliers in Thailand and neighboring countries, annual audits for system-qualified suppliers, and group-level audits (BQS Star, BTS, Lean, Information Security, etc.).
• Organize and deliver training programs for internal group auditors.
• Handle audit process abnormalities, issuing and summarizing non-conformity reports.
• Prepare, countersign, and upload audit reports into the system, and manage disputes or appeals between suppliers and internal divisions.
• Verify audit non-conformance items and follow up on corrective action plans to ensure complete closure.
• Organize and archive audit data, monitor local regulatory updates, and ensure compliance with statutory and company standards.
• Assist the Overseas Quality Department with quality abnormalities and customer complaints, cooperating with customers and third-party inspectors during factory audits.
• What You'll Need.
• Bachelor's degree in Engineering, Quality Management, Industrial Technology, or a related field.
• 3-5 years of experience in Supplier Quality Assurance (SQA) or Quality Systems Auditing within the manufacturing industry.
• Solid understanding of quality management systems, Lean tools, and Information Security standards.
• Certified Auditor status (ISO 9001 / IATF 16949 / VDA 6.3) is a strong advantage.
• Willingness to travel domestically and internationally for supplier audits.
• Strong negotiation, analytical, and problem-solving capabilities.
• Fluent in English (listening, speaking, reading, writing); proficiency in Chinese is preferred.
• What We Offer.
• Competitive salary based on experience.
• KPI incentive and performance bonuses.
• Transportation support / shuttle bus service.
• Meal and housing allowances.
• Group health insurance and Social Security.
• Travel allowance for domestic and international business trips.
• Professional auditing and career growth opportunities.
• Dynamic work environment in an international automotive company.
• Join BYD THAILAND and drive supplier quality excellence across our regional supply chain operations.

ทักษะ:

Quality Assurance, Assurance, Enthusiastic

ประเภทงาน:

งานประจำ

• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance

ประเภทงาน:

งานประจำ

• Control and monitor daily quality data, including long-term trends of key quality parameters.
• Provide technical support and feedback to production managers and lead during production process trials.
• Participate in product development and coordinate with relevant departments to plan product development.
• Monitor and maintain high product quality and implement compliance with ISO 9001.
• Prepare weekly production formulas and machine orders, coordinating with relevant departments to verify product accuracy.
• Inspect/test and analyze quality data and products that have received customer complaints, and prepare reports for relevant parties. Work with relevant parties to identify root cause analysis (RCA) and implement preventive actions.
• Inspect and maintain laboratory equipment and instruments to ensure readiness for use.
• Adhere to quality, safety, and environmental policies, and supervise subordinates to ensure compliance with these policies.
• Bachelor's degree or higher in Chemical, Ceramic, or related fields.
• Previous experience in establishing or implementing Quality testing standards in compliance with internal Quality management and ISO9001 systems.
• Previous experience in R&D or product development with proven commercialization of new products.
• Understanding of functional additives and suppliers in the building, food or cosmetics industry.
• Ambitious to learn, work hard and grow within a Global multinational.
• Mandatory advanced English speaking, writing and reading skills (TOEIC>800).
• A minimum of 5 years in a manufacturing environment of building materials or mineral processing.
• Ideally experience in leading a laboratory or production quality team for a minimum of 3 years.

ทักษะ:

Quality Assurance, Assurance

ประเภทงาน:

งานประจำ

• รับผิดชอบระบบความปลอดภัยของอาหาร (Food Safety, GHP, HACCP) และคุณภาพของสินค้าให้ตรงตามมาตรฐานสินค้า/มาตรฐานที่ลูกค้าต้องการ.
• ตรวจสอบ ควบคุม ดูแลการควบคุมคุณภาพตั้งแต่รับวัตถุดิบจนถึงการส่งมอบสินค้า เพื่อจุดประสงค์หลักไม่ให้เกิดการ Complaint /Claim.
• สรุปข้อมูลคุณภาพ วิเคราะห์ปัญหาและพัฒนา ปรับปรุงงาน.
• วุฒิปริญญาตรีขึ้นไป สาขาวิทยาศาสตร์การอาหาร หรือสาขาอื่นที่เกี่ยวข้อง.
• หากมีความรู้ด้านระบบคุณภาพอาหาร GHP,HACCP,ISO9001 และ กฎหมายอาหาร จะพิจารณาเป็นพิเศษ.
• มีประสบการณ์ 0-3 ปีขึ้นไป (ทางด้านประกันคุณภาพอาหาร).
• สามารถปฏิบัติงาน 6 วันต่อสัปดาห์ได้ เข้ากะได้.
• ปฏิบัติงาน 6 วันต่อสัปดาห์ (จันทร์-เสาร์).
• สถานที่ปฏิบัติงาน: โรงงานอาหารสำเร็จรูปหนองจอก กทม.
• https://maps.app.goo.gl/rT8E54DQMdjVk3vQ8.
• Apply now or contact us for more information. เริ่มต้นงานที่ใช่กับ CPF องค์กรแห่งนวัตกรรม.
• แอดเฟรนด์เลยที่ Line: @CPFCareer หรือคลิกลิงก์นี้ https://lin.ee/A3u7tKo.
• Start applying with LinkedIn.
• Start.
• Please wait.
• Information at a Glance.
• CPF Worldwide.

ทักษะ:

Assurance

ประเภทงาน:

งานประจำ

• Lead RAMS activities across complex rail projects, ensuring compliance with EN 50126, EN 50128, and EN 50129 standards.
• Collaborate with engineering, operations, and quality teams to integrate safety and reliability into every design phase.
• Develop and maintain reliability models, fault tree analyses, and hazard logs to ensure system robustness.
• Drive innovation in safety assurance processes through digital tools and predictive analytics.
• Foster a culture of continuous learning and knowledge sharing across multidisciplinary teams.
• You'll work with sharp, committed teams solving complex challenges that shape the future of mobility, ensuring seamless integration of business and technology.
• What You Bring.
• Proficiency in RAMS methodologies such as FMEA, FTA, and RBD modeling.
• Experience with safety management systems and standards like IEC 61508 or CENELEC.
• Ability to lead cross-functional reviews and ensure traceability of safety requirements.
• Strong analytical mindset with familiarity in reliability prediction tools (e.g., Reliasoft, Isograph).
• Excellent communication and stakeholder management skills to align technical and operational goals.
• How Success Is Measured.
• Achievement of project safety and reliability targets within defined timelines.
• Effective collaboration and leadership across engineering and assurance teams.
• Reduction in system defects and improvement in operational efficiency metrics.
• Alstom, A Great Place to Grow.
• Work with cutting-edge rail technologies driving the next generation of mobility.
• Contribute to global projects with tangible local impact in Bangkok and beyond.
• Advance your career through continuous learning, mentorship, and international exposure.
• Here, progress isn't always easy but the impact is real. Because the scale is massive, the tasks are complex when the system runs, the train moves, and the city connects that feeling stays with you. And the legacy lasts.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Quality Assurance, Negotiation, Assurance, English

ประเภทงาน:

งานประจำ

• Overview.
• Crown Seal Public Limited Company.
• Crown Seal Public Limited Company is a manufacturer and distributor of Crown Caps, Pilfer-Proof, Maxi-Series, Plastic and Composite caps used as bottling and container seals for products namely carbonated drinks, soy milk, beer, soda, drinking water, energy drinks, fruit juices, liquor, and medical supplies including handheld capping machine and Maxi cap sealing machines. Furthermore the company also earns the revenu ...
• Bachelor's degree or higher in Science majoring in related fields such as Food Science, Food Technology, Food Engineering, Biotechnology, etc.
• 7-10 years of experience in related fields and 5 years of experience in management level (Experience in the food packaging industry is preferable).
• Good command in English.
• Good in Influencing and negotiation skill.
• Control and monitor all aspects of quality assurance system.
• Ensure the manufacturing process comply with standard at both national and international.
• Comply quality control report,statistical process control,Manage non conformity material discrepancy report,Recommend continue improvement quality.
• Benefit.
• What we offer.
• Uniforms.
• Food Allowance.
• Transportation Services.
• Full Medical Care in Govt. Hospitals and Dental Treatment.
• Annual Check-up.
• Provident Fund: Max Contribution 10%.
• Long Service Award.
• Children's.
• Education.
• Allowance.
• Cooperative with High Saving Interest Rates & Special Loan.
• Annual Performance Bonus.
• Crown Seal Public Limited Company.
• 5 Soi Rangsit-Nakornnayok 46.
• Prachatipat, Tanyaburi, Pathumthani 12130.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Quality Assurance, Software Testing, Assurance, Magento

ประเภทงาน:

งานประจำ

• Test, Supports the analysis and review of system features and requirements (i.e. functional, integration, security, scalability and performance).
• Provides quality assurance testing and validation services to ensure information systems programs and projects meet organizational standards and end-user requirements.
• Creates test plans, scenarios and test cases, procures test data, executes tests, and documents results.
• Identifies, analyzes and documents bugs using a bug tracking system, verifies fixes,and follows the QA Test Lifecycle process.
• Participates in the development of customized software, review of functional specifications, and building of process flows with Business Analysts.
• Participates in design reviews.
• Contributes to the development and maintenance of document templates for test plans and standards for QA testing.
• Investigates and remains current with industry technology trends.
• Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools.
• Performs other related duties as required.
• Bachelor's Degree in appropriate field of study or equivalent work experience.
• Ability to manage impact operations and effect change without being confrontational.
• Detail oriented and analytical.
• Ability to work independently and with others.
• Good organized with time-management skills.
• Good communication skills.
• Good in both spoken and written English.
• Familiar in E-Commerce activity e.g. Catalog management, Order flow, payment method is mandatory.
• Work out of the office time is require to support on the deployment activity.
• At least 2-3 years of experience in QA role.
• Knowledge of Software Testing Process is required.
• Knowledge of anySoftware Testing Tools is optional.
• Knowledge of Retail Industry is optional.
• Background Software Tester will be advantage.
• Experience in SDLC and Agile methodology.
• Experience in Magento 2.0 platform E-Commerce Edition is required.
• Experience in JIRA, Confluence system is a plus.

ทักษะ:

Quality Assurance, Assurance

ประเภทงาน:

งานประจำ

• ปฏิบัติงานเก็บตัวอย่างเพื่อนำมาทดสอบคุณภาพทางบรรจุในกระบวนการผลิตเครื่องดื่ม alcohol ให้เป็นไปตามมาตรฐาน.
• ปฏิบัติงานทดสอบคุณภาพทางบรรจุในกระบวนการผลิตให้เป็นไปตามมาตรฐาน และบันทึกผลการทดสอบลงในแบบฟอร์มที่ทางห้องปฏิบัติการกำหนด.
• คำนวณ บันทึก สรุปผลและรายงาน ผลการทดสอบเพื่อแจ้งให้ผู้บังคับบัญชาและหน่วยงานที่เกี่ยวข้องทราบ.
• กรณีที่พบพัสดุบรรจุที่ไม่เป็นไปตามข้อกำหนดต้องดำเนินการกัก พัสดุบรรจุที่ไม่ได้มาตรฐานพร้อมทั้งติดต่อแจ้งหน่วยงานที่เกี่ยวข้องทราบ.
• ดูแลพนักงาน ความเรียบร้อยในกะ.
• ปฏิบัติตามนโยบายเพื่อให้สอดคล้องกับระบบการจัดการต่างๆที่บริษัทจัดทำ.
• จบการศึกษาระดับชั้น มัธยมศึกษาปีที่ 6 / ประกาศนียบัตรวิชาชีพชั้นต้น (ปวช.) / ประกาศนียบัตรวิชาชีพชั้นสูง (ปวส.).
• สามารถใช้คอมพิวเตอร์พื้นฐานได้.
• มีความสามารถในการคำนวณตัวเลขจากสูตรที่ต้องใช้ในการวิเคราะห์ เพื่อให้ได้มาซึ่งผลการทดสอบ.
• สามารถอ่านและเขียนภาษาอังกฤษเบื้องต้นได้.
• มีทักษะการใช้อุปกรณ์ เครื่องมือทางวิทยาศาสตร์.
• มีทักษะในการวิเคราะห์ในห้องปฎิบัติการ.

ทักษะ:

Quality Assurance, Assurance

ประเภทงาน:

งานประจำ

• Conducting detailed reviews and complex RCA's to ensure labeling accuracy and consistency.
• Monitoring quality performance and compliance against project-specific KPIs.
• Identifying trends, risks, and potential gaps in processes or guidelines.
• Providing structured feedback and improvement recommendations to the Central Project Team.
• Supporting continual optimization of workflows, tools, and evaluation methodologies.
• Improve Model performance of AI models.
• Our frontline teams interact with images, video, text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
• Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
• Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between all internal & external stakeholders.
• Perform daily audits and provide analysis of errors and feedback to respective teams.
• Compile & deliver regular performance data reports to SME & management teams as required.
• Conduct regular RCA escalations through the relevant process.
• Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
• Participate in or lead policy briefings to ensure any changes are consistent and in line with cultural, socio, geographical and political conditions.
• Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
• Be able & willing to support or backfill temporary gaps in market support.
• Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
• Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
• Design/help to design a training plan and implement it according to the timeline.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• You are a good communicator, proficient in English and Thai as this role will cover Thailand market.
• A fast learner who has the ability to embrace a fast-paced working environment.
• Preferred Qualification(s).
• Experience in Content Moderation/Content Quality/Content Safety/Labeling/Annotation will be an added advantage.
• Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
• Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
• Comfortable reporting to, or collaborating with, a broad range of XFN partners.
• Presentation skills, good communication and interpersonal skills.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance, English

ประเภทงาน:

งานประจำ

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum.
• Completion of Bachelor's degree.
• Relevant internship experience in Policy, Trust & Safety, or Quality Management, or candidates with 1+ years of working experience in Quality Assurance, Training, or Editorial Review.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
• Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Preferred.
• Prior experience in Content Moderation, AI operations, or Technical Writing is a significant plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.

ทักษะ:

Quality Assurance, Assurance, Data Analysis, English

ประเภทงาน:

งานประจำ

• You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
• You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
• You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
• You will be monitoring the quality scored of agents and run root cause analysis to the management team.
• You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
• Training Management.
• You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
• You will deliver process/product/policy training in classroom and/or virtually to new joiners.
• You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
• Minimum.
• Bachelor and above degree. Excellent skills in Thai and English as a working language to communicate with stakeholders who are based in English-speaking and Thai-speaking markets.
• Strong ability to learn and understand.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Preferred.
• Familiarity with search engines and algorithms of any social media platform would be a plus point.
• You have good attention to detail and you are comfortable using data analysis to identify trends.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance, English

ประเภทงาน:

งานประจำ

• Perform daily audit on internal system;.
• Provide analysis of errors and feedback to respective team.
• Work with training team to align policy understanding of QA and labelers.
• Provide support on Policy/Quality related questions on ad-hoc basis.
• Responsible in guiding new joiners in order to achieve ramp up target.
• Work closely with Safety Specialist in order to provide feedback on quality.
• Identify potential errors in policy and correct them in time.
• Conduct quality meeting with the team to analyze errors.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Minimum.
• Completion of Bachelor's Degree.
• Possesses good interpersonal skills.
• Fluent in Thai is required as the role requires handling Thai content; fluent in English is also required as it is the working language.
• Preferred.
• Minimum 1 year working experience as Quality Assurance Analyst.
• Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
• Strong attention to details and ability to work independently.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance

ประเภทงาน:

งานประจำ

• Conducting detailed reviews and complex RCA's to ensure labeling accuracy and consistency.
• Monitoring quality performance and compliance against project-specific KPIs.
• Identifying trends, risks, and potential gaps in processes or guidelines.
• Providing structured feedback and improvement recommendations to the Central Project Team.
• Supporting continual optimization of workflows, tools, and evaluation methodologies.
• Improve Model performance of AI models.
• Our frontline teams interact with images, video, text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• What will I be doing?.
• Perform daily audit on internal system, analysis of errors and feedback to respective team.
• Work with training team to align policy understanding of QA and labelers;.
• Provide support on Policy/Quality related questions on ad-hoc basis;.
• Responsible in guiding new joiners in order to achieve ramp up target;.
• Work closely with Safety Specialist in order to provide feedback on quality;.
• Identify potential errors in policy and correct them in time;.
• Conduct quality meeting with the team to analyze errors;.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Your ability to work in a high-tempo environment, adapt, and respond to the day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Manage Khmer content for Safety Model Operations team, ensuring productivity and accuracy meet business requirements for the Khmer-speaking markets.
• Minimum Qualification.
• Bachelor's Degree or equivalent education/experience.
• Fluent in Khmer (Cambodian Language) is required as the role requires communication with Cambodian markets, fluent in English is also required as it is the working language.
• Strong attention to details and ability to work independently.
• Preferred.
• Minimum 1 year working experience as Quality Assurance Analyst.
• In-depth understanding of local culture and internet usage habits.
• Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
• Possesses good interpersonal skills.
• Advanced degree is preferred.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance, English

ประเภทงาน:

งานประจำ

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum.
• Bachelor's degree or equivalent experience; 1+ years of experience in quality assurance, training, editorial review, or a related field;.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements. Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Excellent written communication skills with emphasis on precision, clarity, and operational feasibility.
• Preferred.
• Prior experience in content moderation, AI, or technical writing teams is a plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance, Electronics, Mechanical Engineering, English

ประเภทงาน:

งานประจำ

• Carry out daily audit on production operation according to operation instruction in pilot run line.
• Perform quality audit in production process, sub-assemblies and finished goods.
• Conduct quality audit for new model or re-run models, with reference to BOM and ECN.
• Conduct critical material audit as per critical material check list.
• Contribute to NPI QA department improvement goals.
• Bachelor's Degree in Electrical, Electronics, Industrial, Mechanical Engineering or other related field.
• At least 1-2 years of working experience in quality field.
• Good command of both spoken and written English.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance, Automation, Teamwork, Analytical Thinking

ประเภทงาน:

งานประจำ

• Participate in the development of test scripts, test scenarios, test methodologies, and documents for execution.
• Understand project requirements and analyze business cases for testing projects.
• Define testing scope, estimate testing effort and resource for project.
• Conduct testing to ensure products perform according to user requirements and within established guidelines.
• Identity quality risks, issues and escalate to the team.
• Build and maintain automated Software Test Automation Frameworks. (Backend and Frontend).
• Provide comprehensive documentation of test cases, test results and defect management for the required sign-off.
• At least 2 years with Quality Assurance Engineer role.
• At least 1 year experience in Automation Testing tools.
• Understand and write SQL script is a plus.
• Knowledge in testing methodologies, able to create the test cases, test data and test report.
• Experience with Agile methodology such as Scrum, Kanban, and experience in using Jira/Confluence/SharePoint is a plus.
• Experience with CI platforms and Git is a plus.
• Teamwork, high responsible and problem-solving.
• Service minded with a positive attitude, initiative, proactive, self-motivated, and analytical thinking.
• Effective communication and collaboration skills.
• Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง.