เงื่อนไขการค้นหา

ทักษะ:

Assurance, Automation, Javascript

ประเภทงาน:

งานประจำ

• Develop Automated Test Scripts: - Create and maintain test scripts for different modules of the super app. - Utilize scripting languages like JavaScript, Python, or Java and tools like Selenium, Appium, and Cypress.
• Continuous Integration/Continuous Deployment (CI/CD) Support: - Integrate automated tests within the CI/CD pipelines using platforms like Jenkins, GitLab CI, or Travis CI. - Ensure rapid and reliable deployments with comprehensive test coverage.
• Test Planning and Design: - Collaborate with product managers and developers to unde ...
• Performance Testing: - Use tools like JMeter or LoadRunner to simulate load and gauge system performance. - Identify bottlenecks and work with development teams to optimize performance.
• Defect Tracking and Reporting: - Document and report bugs and issues effectively using tools like JIRA or Bugzilla. - Track defect resolution progress and verify fixes.
• Version Control Systems: - Utilize version control tools like Git to manage test scripts and collaborate with other team members.
• Cross-Platform Testing: - Ensure the super app functions seamlessly across various operating systems and devices. - Use emulators, simulators, or real devices for comprehensive testing.
• Compliance and Security Testing: - Adhere to data protection regulations and perform security testing. - Collaborate with security teams to test for vulnerabilities and ensure data privacy.
• Data Management in Testing: - Handle test data effectively, ensuring data consistency and security. - Use databases and cloud storage solutions for managing test data.
• Documentation and Training: - Document test strategies, processes, and results clearly. - Provide training and guidance to junior QA staff or stakeholders as necessary.
• Collaboration with Cross-Functional Teams: - Work closely with developers, product managers, and UX/UI designers to address issues early in the development cycle. - Participate in agile ceremonies like sprint planning, stand-ups, and retrospectives.
• Innovation and Improvement: - Continuously look for ways to enhance testing processes through new tools, techniques, or methodologies. - Stay updated with the latest trends in QA automation and implement best practices.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, Compliance, English

ประเภทงาน:

งานประจำ

• Conducting detailed reviews and complex RCA's to ensure labeling accuracy and consistency.
• Monitoring quality performance and compliance against project-specific KPIs.
• Identifying trends, risks, and potential gaps in processes or guidelines.
• Providing structured feedback and improvement recommendations to the Central Project Team.
• Supporting continual optimization of workflows, tools, and evaluation methodologies.
• Improve Model performance of AI models.
• Our frontline teams interact with images, video, text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• What will I be doing?Perform daily audit on internal system, analysis of errors and feedback to respective team.
• Work with training team to align policy understanding of QA and labelers;.
• Provide support on Policy/Quality related questions on ad-hoc basis;.
• Responsible in guiding new joiners in order to achieve ramp up target;.
• Work closely with Safety Specialist in order to provide feedback on quality;.
• Identify potential errors in policy and correct them in time;.
• Conduct quality meeting with the team to analyze errors;.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Your ability to work in a high-tempo environment, adapt, and respond to the day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Manage Khmer content for Safety Model Operations team, ensuring productivity and accuracy meet business requirements for the Khmer-speaking markets.
• Minimum QualificationBachelor's Degree or equivalent education/experience.
• Fluent in Khmer (Cambodian Language) is required as the role requires communication with Cambodian markets, fluent in English is also required as it is the working language.
• Strong attention to details and ability to work independently.
• Preferred QualificationsMinimum 1 year working experience as Quality Assurance Analyst.
• In-depth understanding of local culture and internet usage habits.
• Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
• Possesses good interpersonal skills.
• Advanced degree is preferred.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Accounting, Negotiation, English

ประเภทงาน:

ฝึกงาน

• Currently a 3rd or 4th-year undergraduate student in Accounting or a related field.
• Available to join the internship program from Oct 2026 to Apr 2027.
• Required Documents.
• Resume - Mandatory.
• Transcript - Mandatory.
• GPAX or Weighted Average Mark (WAM)- Mandatory.
• Optional.
• English Proficiency Score.
• Working Hours.
• Monday to Friday (weekly).
• Onsite and Hybrid working model.
• At EY, you ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
• To better reflect this, The exceptional EY experience. It s yours to build. is our new promise to our people.
• The opportunity.
• EY is committed to doing its part in building a better working world. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
• Our auditor is designed to help our clients meet their reporting requirements by accurately reporting on financial statements and providing meaningful insights into accounting and reporting matters. In addition to you ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients information.
• Your key responsibilities.
• Plans financial audits by understanding organization objectives, structure, policies, processes, internal controls, and external regulations; identifying risk areas; prepares audit scope and objectives; prepares audit programs.
• Performs audit of financial statements via various methodologies including inquiry, vouching, tracing, examination, observation, and analysis.
• Evaluates internal controls and accounting systems; recommending areas of improvements.
• Completing audit processes and documenting higher-risk areas to increase your technical and business skills in areas including revenue, financial instruments and income taxes.
• Understanding our clients unique ambitions and needs and referring them to colleagues in other teams and areas to broaden our business relationships where possible.
• Maintain client relationships at the appropriate level and present a favorable impression of the firm. Moreover, engaging clients and providing authoritative advice and professionalism throughout transactions.
• Assess, advise and help clients to implement security related frameworks e.g. Information Security Management System (ISMS).
• Contributes to team results by welcoming new and different work requirements; helping others accomplish related job results as and where needed.
• Keeps up-to-date with any changes or planned changes to accounting standards or other pronouncements and understand their impact upon the audit strategy.
• Skills and attributes for success.
• To qualify for the role, you must have.
• Bachelor's degree in Accounting, or other related fields.
• Excellent communication and negotiation skills and a collaborative approach to management and Good interpersonal skills and team player.
• Effective command of verbal listened and written both Thai and English. and Good appreciation of fundamental accounting knowledge and/or audit knowledge and financial controls.
• Able to handle multiple tasks and assignments and the flexibility to constantly learn and adapt in a fast-paced environment.
• As a global leader in assurance, Audit, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.
• What we offer.
• We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

ทักษะ:

Assurance, Compliance, Fast Learner, English

ประเภทงาน:

งานประจำ

• Conducting detailed reviews and complex RCA's to ensure labeling accuracy and consistency.
• Monitoring quality performance and compliance against project-specific KPIs.
• Identifying trends, risks, and potential gaps in processes or guidelines.
• Providing structured feedback and improvement recommendations to the Central Project Team.
• Supporting continual optimization of workflows, tools, and evaluation methodologies.
• Improve Model performance of AI models.
• Our frontline teams interact with images, video, text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Responsibilities:Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
• Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
• Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between all internal & external stakeholders.
• Perform daily audits and provide analysis of errors and feedback to respective teams.
• Compile & deliver regular performance data reports to SME & management teams as required.
• Conduct regular RCA escalations through the relevant process.
• Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
• Participate in or lead policy briefings to ensure any changes are consistent and in line with cultural, socio, geographical and political conditions.
• Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
• Be able & willing to support or backfill temporary gaps in market support.
• Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
• Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
• Design/help to design a training plan and implement it according to the timeline.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Minimum Qualification(s)You are a good communicator, proficient in English and Thai as this role will cover Thailand market.
• A fast learner who has the ability to embrace a fast-paced working environment.
• Preferred Qualification(s)Experience in Content Moderation/Content Quality/Content Safety/Labeling/Annotation will be an added advantage.
• Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
• Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
• Comfortable reporting to, or collaborating with, a broad range of XFN partners.
• Presentation skills, good communication and interpersonal skills.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Accounting, Negotiation, English

ประเภทงาน:

ฝึกงาน

• Currently a 3rd or 4th-year undergraduate student in Accounting or a related field.
• Available to join the internship program from Dec 2026 to Mar 2027.
• Required Documents.
• Resume - Mandatory.
• Transcript - Mandatory.
• GPAX or Weighted Average Mark (WAM)- Mandatory.
• Optional.
• English Proficiency Score.
• Working Hours.
• Monday to Friday (weekly).
• Onsite and Hybrid working model.
• At EY, you ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
• To better reflect this, The exceptional EY experience. It s yours to build. is our new promise to our people.
• The opportunity.
• EY is committed to doing its part in building a better working world. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
• Our auditor is designed to help our clients meet their reporting requirements by accurately reporting on financial statements and providing meaningful insights into accounting and reporting matters. In addition to you ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients information.
• Your key responsibilities.
• Plans financial audits by understanding organization objectives, structure, policies, processes, internal controls, and external regulations; identifying risk areas; prepares audit scope and objectives; prepares audit programs.
• Performs audit of financial statements via various methodologies including inquiry, vouching, tracing, examination, observation, and analysis.
• Evaluates internal controls and accounting systems; recommending areas of improvements.
• Completing audit processes and documenting higher-risk areas to increase your technical and business skills in areas including revenue, financial instruments and income taxes.
• Understanding our clients unique ambitions and needs and referring them to colleagues in other teams and areas to broaden our business relationships where possible.
• Maintain client relationships at the appropriate level and present a favorable impression of the firm. Moreover, engaging clients and providing authoritative advice and professionalism throughout transactions.
• Assess, advise and help clients to implement security related frameworks e.g. Information Security Management System (ISMS).
• Contributes to team results by welcoming new and different work requirements; helping others accomplish related job results as and where needed.
• Keeps up-to-date with any changes or planned changes to accounting standards or other pronouncements and understand their impact upon the audit strategy.
• Skills and attributes for success.
• To qualify for the role, you must have.
• Bachelor's degree in Accounting, or other related fields.
• Excellent communication and negotiation skills and a collaborative approach to management and Good interpersonal skills and team player.
• Effective command of verbal listened and written both Thai and English. and Good appreciation of fundamental accounting knowledge and/or audit knowledge and financial controls.
• Able to handle multiple tasks and assignments and the flexibility to constantly learn and adapt in a fast-paced environment.
• As a global leader in assurance, Audit, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.
• What we offer.
• We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, English

ประเภทงาน:

งานประจำ

• Perform daily audit on internal system;.
• Provide analysis of errors and feedback to respective team.
• Work with training team to align policy understanding of QA and labelers.
• Provide support on Policy/Quality related questions on ad-hoc basis.
• Responsible in guiding new joiners in order to achieve ramp up target.
• Work closely with Safety Specialist in order to provide feedback on quality.
• Identify potential errors in policy and correct them in time.
• Conduct quality meeting with the team to analyze errors.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Minimum QualificationsCompletion of Bachelor's Degree.
• Possesses good interpersonal skills.
• Fluent in Thai is required as the role requires handling Thai content; fluent in English is also required as it is the working language.
• Preferred QualificationsMinimum 1 year working experience as Quality Assurance Analyst.
• Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
• Strong attention to details and ability to work independently.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Assurance, Excel, Public Speaking, English

ประเภทงาน:

งานประจำ

• Evaluations (Audit & DSATs) to identify if we can appeal (Results for iQA).
• Share feedback with the agents on all people related defects (Quality Audits - CC, BC and Cc) and DSATs (Agent Related).
• Conduct training and refreshers.
• Support and mentor new employees.
• Help operations on key metrics performance (Sharing insights & suggest action plan).
• Responsibilities:Minimum bi-lingual proficiency and above is preferred (English).
• Language proficiency in English is mandatory.
• Proven experience as corporate Qualit assurance or TQA.
• Understanding of effective Quality KRAs (Key responsibilities areas).
• Willingness to keep abreast of new techniques in corporate Quality.
• Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset.
• Phenomenal communication, presentation and public speaking skills.
• Organizational and time management abilities.
• Critical thinking, analytical and decision making abilities.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, English

ประเภทงาน:

งานประจำ

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsCompletion of Bachelor's degree.
• Relevant internship experience in Policy, Trust & Safety, or Quality Management, or candidates with 1+ years of working experience in Quality Assurance, Training, or Editorial Review.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
• Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Preferred QualificationsPrior experience in Content Moderation, AI operations, or Technical Writing is a significant plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Accounting, Negotiation, English

ประเภทงาน:

ฝึกงาน

• Currently a 3rd or 4th-year undergraduate student in Accounting or a related field.
• Available to join the internship program from Jan 2027 to Apr 2027.
• Required Documents.
• Resume - Mandatory.
• Transcript - Mandatory.
• GPAX or Weighted Average Mark (WAM)- Mandatory.
• Optional.
• English Proficiency Score.
• Working Hours.
• Monday to Friday (weekly).
• Onsite and Hybrid working model.
• At EY, you ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
• To better reflect this, The exceptional EY experience. It s yours to build. is our new promise to our people.
• The opportunity.
• EY is committed to doing its part in building a better working world. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
• Our auditor is designed to help our clients meet their reporting requirements by accurately reporting on financial statements and providing meaningful insights into accounting and reporting matters. In addition to you ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients information.
• Your key responsibilities.
• Plans financial audits by understanding organization objectives, structure, policies, processes, internal controls, and external regulations; identifying risk areas; prepares audit scope and objectives; prepares audit programs.
• Performs audit of financial statements via various methodologies including inquiry, vouching, tracing, examination, observation, and analysis.
• Evaluates internal controls and accounting systems; recommending areas of improvements.
• Completing audit processes and documenting higher-risk areas to increase your technical and business skills in areas including revenue, financial instruments and income taxes.
• Understanding our clients unique ambitions and needs and referring them to colleagues in other teams and areas to broaden our business relationships where possible.
• Maintain client relationships at the appropriate level and present a favorable impression of the firm. Moreover, engaging clients and providing authoritative advice and professionalism throughout transactions.
• Assess, advise and help clients to implement security related frameworks e.g. Information Security Management System (ISMS).
• Contributes to team results by welcoming new and different work requirements; helping others accomplish related job results as and where needed.
• Keeps up-to-date with any changes or planned changes to accounting standards or other pronouncements and understand their impact upon the audit strategy.
• Skills and attributes for success.
• To qualify for the role, you must have.
• Bachelor's degree in Accounting, or other related fields.
• Excellent communication and negotiation skills and a collaborative approach to management and Good interpersonal skills and team player.
• Effective command of verbal listened and written both Thai and English. and Good appreciation of fundamental accounting knowledge and/or audit knowledge and financial controls.
• Able to handle multiple tasks and assignments and the flexibility to constantly learn and adapt in a fast-paced environment.
• As a global leader in assurance, Audit, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.
• What we offer.
• We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

ทักษะ:

Assurance, Project Management, Automation

ประเภทงาน:

งานประจำ

• Collaborate with cross-functional team members within and across business units to leverage internal product knowledge and expertise for optimum efficiency.
• Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives.
• Design and create test cases and scripts to address business and technical use cases.
• Work closely with developers to design test criteria and develop automated tests.
• Lead and develop the automation strategy/effort and generate scripts to perform automated testing cycles using Robot framework, Python, Shell script.
• Perform both Manual and Automation testing, performance testing, End to End testing.
• Participate in the architecture and design of a feature early in the development cycle, influencing it to drive quality and adherence to specifications.
• Create documentation for QA process.
• Maintain regular and punctual attendance at work.
• Owns continuous improvement for existing and new processes.
• All other duties as assigned.
• Relevant work experience in development and/or testing role. Or 3+ years for senior QA position.
• Excellent verbal and written communication skills.
• Technical background and an understanding of software testing.
• Good development/scripting skills in common languages like Python, JAVA, Shell script, etc.
• Knowledge of automated testing tools, like Selenium, Robot Framework, Appium, Cypress, JMeter etc.
• Proven ability to manage and prioritize multiple, diverse projects simultaneously.
• Must be flexible, independent and self-motivated.
• Knowledge of Performance testing is an added advantage.
• Experience with some common QA testing tools and best practice.
• Strong desire to be part of a team and build great products.
• Location: True Digital Park, Bangkok.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Assurance, Accounting, Financial Reporting

ประเภทงาน:

ฝึกงาน

• Accounting & Reporting Assurance: Providing technical accounting and financial reporting advisory, including accounting standards implementation, financial statement preparation, regulatory reporting and financial instrument valuation.
• Transactions Accounting Support: End-to-end capital markets advisory from readiness assessment, IFRS conversion, financial reporting and acting as reporting accountant.
• Controls Assurance: Internal controls assessment, automation, reporting and remediation to ensure compliance with regulatory requirements, industry standards, and best ...
• Internal Audit: Independent assessment over the manner in which key risks within the organizations are identified, assessed, managed, reported and monitored.
• IT Audit: IT risk assessment (covering network, infrastructure, systems, applications, policies and operations) and remediation to ensure alignment with industry standards, regulatory requirements and business objectives.
• Sustainability Assurance: End-to-end environmental, social and governance (ESG) assessment, reporting and disclosure as well as independent assurance over sustainability reporting.
• We re looking for aspiring professionals who are eager to explore a career in a dynamic and fast-paced professional services environment.
• Eligibility:Recent graduates from 2023 to 2026 with less than 3 years of full-time work experience.
• Degree background in Accounting, Finance, Business, or other related fields.
• Ideal candidates will also demonstrate:Strong analytical and problem-solving skills, with the ability to interpret and work with data.
• Excellent communication, teamwork, and adaptability.
• High attention to detail and a strong interest in assurance, risk, and compliance services.
• If you are ready to Amplify your career, apply now! Requisition ID: 111547In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ทักษะ:

Assurance, Automation

ประเภทงาน:

งานประจำ

• Partner with engineers, product managers, and designers early to identify risks, edge cases, and gaps before development is complete.
• Design practical, risk-based test strategies across web, mobile, API, and backend systems.
• Build and maintain automated test coverage at the right layers, including integration, API, and end-to-end tests.
• Improve CI/CD quality gates and feedback loops to enable teams to move quickly without losing confidence.
• Support exploratory, regression, and release testing where human judgment matters most.
• Analyze defects, flaky tests, and production issues to drive long-term quality improvements.
• Help improve testability, release confidence, and visibility into quality across teams.
• Understand system design, architecture, and service interactions to create more effective test plans and improve overall product quality.
• Design and execute performance, load, and stress tests using tools like k6 or JMeter.
• Participate in requirement analysis and system design discussions to identify edge cases, risks, and testability early (shift-left testing).
• Advocate for quality as a shared responsibility, not just the work of one function.
• Basic Qualifications.
• Experience in QA, or test automation in modern software teams.
• Strong understanding of test strategy, risk-based testing, and defect prevention.
• Hands-on experience with tools such as Jest, Playwright, Patrol, and API testing tools.
• Familiarity with web applications, mobile apps, backend APIs, and databases.
• Strong communication skills and the ability to collaborate well across functions.
• A curious, analytical, proactive mindset with a passion for building better products.
• Familiarity with system design and software architecture, or a strong willingness to learn how complex systems work in order to improve testing quality.
• Preferred Qualifications.
• Experience with performance and load testing.
• Experience working in a shift-left or quality engineering culture.
• Familiarity with observability, incident learning, or production quality metrics.
• Perks & Benefits.
• Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Assurance, ISO 9001, English

ประเภทงาน:

งานประจำ

• Manage the Third Party Inspector (TPI) personnel on contract to PTTEP.
• Manage the OWE/S s Quality database system to ensure that any record required is properly archived and retrievable.
• Perform the review of suppliers Quality documentation to ensure suitability to Scope of Work/Service.
• Perform Quality technical audits and assessments.
• Lead Quality and technical meetings as necessary.
• Review supplier reports from a Quality point of view.
• Follow Up NCR reports issued by PTTEP and suppliers/contractors with respect to corrective actions presented by suppliers/contractors.
• Lead monthly contract meetings with service providers from a Quality perspective.
• Demonstrate a personal commitment to Safety, Security, Health and Environment (SSHE) by following:Thailand Statutory SSHE regulations.
• PTTEP Corporate SSHE Policy.
• Supplier s/Contractor s SSHE Management Systems.
• Interface with OWE/S and relevant departments, sections in Bangkok and the Logistics Base in Songkhla for all matters concerning the Quality issues on Drilling and Well services s goods, equipment, and services.
• Interface with the relevant personal PTTEP QAQC engineers, Supervisors or representatives in Songkhla, or in other locations where PTTEP equipment or services are being performed.
• Keep regular contact with goods, equipment, and service suppliers and local service providers.
• Remain competent to represent PTTEP in the presence of the regulator as required.
• Contribute to preparation of OWE QA/QC budget including follow-up and control of expenditures for the assigned contract management.
• Supervise, coach, and mentor the junior engineers on technical and operational issues related to QA/QC.
• Professional Knowledge & Experiences.
• Bachelor s degree in any engineering discipline from a recognized University.
• Hold certificate for ISO 9001 Version 2015 training (or API Q1 or Q2 training).
• Possess working knowledge in the NDT methods of Magnetic Particle Inspection, Liquid Penetrant, Ultrasonic Testing and Radiography.
• Possess working knowledge of the facilities equipment and services being purchased by Well Operations Departments.
• Have minimum 5-7 years working in a Quality Department of any engineering/manufacturing industries (preferably in Oil & Gas business especially with practical experience in managing Quality issues on drilling, completion, and intervention equipment).
• Advantageous if with good knowledge and familiarity with the most advanced QA/QC requirements and procedures for inspection/auditing, matured in a Major Oil & Gas company.
• Flexible attitude to stay in operational bases, manufacturing facilities for short periods.
• Critical aptitude and the ability to analyse processes quickly, methodically, and effectively.
• PC literacy with MS Office basic applications in a Windows environment.
• Team player skills, capable of working with professionals from different partner companies.
• Fluency in English language, both verbal and written.
• Additional Desirable Qualification.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, English

ประเภทงาน:

งานประจำ

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsBachelor's degree or equivalent experience; 1+ years of experience in quality assurance, training, editorial review, or a related field;.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements. Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Excellent written communication skills with emphasis on precision, clarity, and operational feasibility.
• Preferred QualificationsPrior experience in content moderation, AI, or technical writing teams is a plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, Swift, Internal Audit, English

ประเภทงาน:

งานประจำ

• Zero business interruption due to external regulatory issue/notifications.
• Zero External Notification (from Local authorities) on Customization Operations.
• Zero Significant Quality Incident on Customization Operations.
• Quality related customer complaint/rejection/return improvement.
• Right First Time on Artwork and Initiative delivery via customization.
• Vertical startup for Customization Operation owned supply network design project deliveries.
• In-market quality issue/crisis management and resolution.
• Zero critical observation for Internal 3PL (Third Party Logistics) assessment.
• Contribution to Cost-Cash-Service delivery vs target.
• Leads the QA program in local customization site and ensures that customization operations in your area of responsibility operate with the expected level of QA capability inline with company s policy. Own building the capability building & coaching of your responsible organization and any contracted third party operations and ensure internal policy/procedure or external compliance.
• To lead, co-lead or contribute in enabling cost/cash/service delivery of your organization.
• Build capability with key partners in Plant, Sales, Customer/Distributor Logistics in driving and enabling on target shelf quality execution in the trade.
• Coordinate with Customization key stakeholders on quality related issue resolution and Product disposition to minimize business interruption. Drive swift product disposition decision on Quality related block to minimize non performing inventory.
• Partnership with Customization team to ensure Quality element readiness for Customization initiatives, Supplier Selection, Qualification and On-going assessment.
• Responsible for Quality Incident, Quality related Customer and Consumer Complaint root cause investigation and CaPA development and closure effectiveness.
• Knowledgeable in external regulation. Oversight and liaison with product regulatory team for regulatory compliance in Customization. Responsible to coordinate with key stakeholders to ensure compliance to Halal, ISO, and other Quality-related customization licenses and/or certifications.
• Primary QA SPOC to review, approve and provide solutions as needed for all Customization related change management for Customization projects, initiatives, and on-going production.
• Build Quality Culture and QA capability for strong Customization foundations, ie qualifying and conducting health assessment, internal audit to ensure existing and new customization have clear action plans to meet the P&G quality systems and business needs.
• Responsible for reviewing Quality results, improvement, help needed and drive effective and influential engagement in the Production Supply and SMO LT Quality Council.
• Job Qualifications.
• Role Requirements.
• Bachelor's degree in Science, Engineering fields or supply chain-related with an excellent academic background.
• 1-3 years working experience preferably in QA /QC.
• Must have proven success from school or work experience of leadership and analytical thinking skills.
• Curious individuals can make sophisticated decisions using all the available data but are comfortable enough to use their gut feeling and instinct when these are missing.
• Strong in communication and proficient in English & Thai.
• About us.
• We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories, and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
• Visit http://www.pg.com to know more.
• We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
• Job Schedule.
• Full time
• Job Number.
• R000146803
• Job Segmentation.
• Entry Level

ทักษะ:

Accounting, Project Management, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Prepare and complete the audit documentation based on Thai Auditing Standards to conclude the result of testing and findings..
• Perform analysis the financial information to identify unusual transactions based on understanding in business knowledge of the client.
• Make an inquiry with the client to gain understanding in the internal controls and complete the audit documentation.
• Explore improvement areas (i.e., internal controls deficiencies) to provide the recommendation.
• Support the engagement team to search the client information and business industry including Thai Accounting Standards to advise the business and accounting knowledge to the client.
• Perform project management to manage the assigned work to meet the deadlines..
• Build good relationship and communication with the engagement team and client.
• Maintain technical knowledge by actively participate in the training classes.
• Adhere to the profession s technical standards and the firm s policies, staying abreast of the latest industry developments, and matters of significance that impact our profession and clientele..
• Develop a working knowledge of common issues related to tax, SEC, or other regulatory reporting requirements as necessary.
• Demonstrate a strong commitment to personal learning and development..
• Understand how our daily work contributes to the priorities of the team and business..
• Understand the set expectations and demonstrate accountability in keeping personal performance on track..
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team..
• Demonstrate an appreciation for working with others..
• Understand what is fundamental to Deloitte s success as a business..
• Demonstrate integrity and an awareness of strengths, differences, and personal impact..
• Develop their understanding of Deloitte and offer a fresh perspective.
• Education: Bachelor s degree in Accountancy.
• Work Experience: Not required; open to fresh graduates.
• Good communication skills in English, both verbal and written, ensuring clear and effective interaction..
• Proven time management abilities, capable of meeting tight deadlines consistently..
• A strong team player who can also deliver results independently with minimal supervision..
• Highly analytical mindset, with a focus on detail and accuracy..
• Proficient in Microsoft Office applications, showcasing advanced computer skills (i.e., SQL and Data Analytics and Power BI).
• Demonstrated capability to manage stress effectively in a dynamic work environment..
• Flexibility to work both individually and as part of a team, adapting to the needs of each project..
• Resilience and stamina to maintain high performance under pressure and within tight deadlines.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• Requisition ID: 113109In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Assurance, Accounting, CPA, English

ประเภทงาน:

งานประจำ

• Assist in carrying out quality audit and other assurance services to clients in multiple services.
• Identify and communicate accounting and auditing matters to managers and partners.
• Identify performance improvement opportunities.
• Interact with clients to help ensure that the information flow from the client to the audit team is efficient.
• Help prepare audit budgets, plans, proposals and presentations.
• Provide coaching and feedback to junior team members.
• Bachelor's Degree or above in Accounting.
• 2-5 years of external audit experience.
• CPA qualification is an advantage.
• Team player with strong interpersonal, communication and project management skills.
• Proficiency in spoken and written English & Thai.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Accounting Policies, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Client Management, Communication, Compliance Auditing, Complying With Regulations, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy, External Audit {+ 24 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Up to 80%
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Assurance, Accounting, CPA, English

ประเภทงาน:

งานประจำ

• Assist in carrying out quality audit and other assurance services to clients in multiple services.
• Identify and communicate accounting and auditing matters to partners.
• Identify performance improvement opportunities.
• Interact with clients to help ensure that the information flow from the client to the audit team is efficient.
• Help prepare audit budgets, plans, proposals and presentations.
• Provide coaching and feedback to junior team members.
• Bachelor's Degree or above in Accounting.
• 6+ years of external audit experience.
• CPA qualification.
• Team player with strong interpersonal, communication and project management skills.
• Proficiency in spoken and written English & Thai.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Accounting Policies, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Client Management, Coaching and Feedback, Communication, Compliance Auditing, Complying With Regulations, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy {+ 29 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Up to 80%
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Assurance, Automation

ประเภทงาน:

งานประจำ

• Design and maintain automated test frameworks and pipelines.
• Collaborate with cross-functional teams to ensure testability and quality from design to release (functionalities, data and infrastructure).
• Perform hands-on testing (manual and automated) for complex features and integrations.
• Analyze test results, identify root causes, and drive continuous improvement.
• Ensure compliance with industry standards and internal quality metrics.
• Advocate for quality across the SDLC and participate in release planning.
• Mentor QA engineers, fostering a culture of ownership and excellence.
• Bachelor s or Master s degree in Computer Science, Engineering, or related field.
• 5+ years of experience in software quality assurance or test engineering.
• Proven experience leading QA teams or initiatives.
• Strong knowledge and hands-on experience in QA methodologies, tools, and processes.
• Proficiency in test automation tools (e.g. Playwright, Cucumber, Postman).
• Experience with CI/CD pipelines and version control systems (e.g., GitLab, GitLab Pipeline).
• Familiarity with performance, cyber security, and API testing.
• Excellent analytical, communication, and leadership skills.
• Senior Associate
• Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
• Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
• Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
• We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
• You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
• LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
• Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject.
• If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express, Assurance, Compliance

ประเภทงาน:

งานประจำ

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.