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อัพโหลดเรซูเม่ของคุณ AI ของเราจะวิเคราะห์และแนะนำตำแหน่งงานที่ดีที่สุดให้คุณ
ประสบการณ์:
5 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
- Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
- Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
- Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
- Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
- Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
- Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
- Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
- 24x7 standby in shift to support first line staffs.
- 5 Years Experiences in Telecomunication or IT Operation.
- Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
- Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
- Customer-oriented mindset with strong problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
- Basic computer skills Excel,Word,Power point etc. is essential.
- Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
- Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
- Programming skills in python,shell script or php are advantageous.
- Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
- What happens once you apply?.
- Click Here to find all you need to know about what our typical hiring process looks like.
- We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
- Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
- We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
- We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
- Primary country and city: Thailand (TH) || Bangkok.
- Job details: Automated Operations Engineer.
- Primary Recruiter: Sitthinon Charoenkitwayo.
วันนี้
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ประสบการณ์:
3 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
- Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
- Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
- Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
- Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
- Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
- Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
- Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
- 24x7 standby in shift to support first line staffs.
- 0 - 3 Years Experiences in Telecomunication or IT Operation.
- Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
- Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
- Customer-oriented mindset with strong problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Basic computer skills Excel,Word,Power point etc. is essential.
- Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
- Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
- Programming skills in python,shell script or php are advantageous.
- What happens once you apply?.
- Click Here to find all you need to know about what our typical hiring process looks like.
- We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
- Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
- We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
- We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
- Primary country and city: Thailand (TH) || Bangkok.
- Job details: Automated Operations Engineer.
- Primary Recruiter: Sitthinon Charoenkitwayo.
วันนี้
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ทักษะ:
Product Development, Finance, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Own overall Regional Practice Area revenue and cost OP (Operating Plan), driving long term profitable growth.
- Understand portfolio profitability and improve Practice Area profit profile via product mix.
- Craft regional client engagement plans alongside SS and ADs for target client activation at HQ, regional and local level.
- Serve as senior leader on Regional/Local RFI/RFP engagements working across SA&I and NielsenIQ for a unified response and representing the Practice Area and its tools.
- Involve in proposal development and E2E sales process in partnership with SS, Sales Enablement and Delivery.
- Regionally adjust and collaborate in the Go to Market plan, partnering with regional commercial leader, sales enablement, product marketing, global SMEs and training teams in the creation of Sales Plays, Sales campaign calendar & content, Commercial Decks, Proposal Decks, Demo Scripts, training plans, pitch perfect certifications, etc.
- Own regional sales SME communities including all regional leaders and local SMEs to share BDPs, White Space opportunity frameworks, etc. with a regular cadence. Build valuable routines across the team to keep high engagement levels and collaboration across teams. Actively participate in global SME sales communities. Explore alternative use cases that could be served with existing product capabilities to capture new revenue opportunities in existing clients or new verticals.
- Collaborate with SS and Delivery to create standard SOW documentation.
- Voice of client.
- Partner with Global SME team to give input for product development and prioritizations based on client feedback, RFPs requirements, competition analysis and market trends. Collaborate with Client Advisory Boards and Internal Advisory Board to capture needs and get early feedback on our mid / long term product roadmaps.
- Collaborate with PL and sales transformation team on rate cards that reflect pricing strategy / positioning vs competition and enable internal profit targets.Evaluate potential partners that can help us drive incremental revenue complementing our offering or covering areas we are not investing in.
- Product positioning and awareness.
- Clearly and convincingly articulate Practice Area offerings and unique value proposition, matching them with relevant client business challenges/KPIs. Adapt Practice Area sales framework to each Region linked to use cases relevant to specific target buyer personas.
- Regionally adjust buyer personas profile and objection handling playbook. Generate buyer personas database at Regional level to activate with GTM plan.
- Facilitate the creation of client case studies to support product positioning.
- Lead or support T2T client meetings concerning Practice Area (regional level).
- Regionally adjust and implement the global sales strategy for Practice Area / Product strategy in partnership with product marketing.
- Maintain broader Practice Area product/technical knowledge across all SA&I tools. Lead Regional Bootcamps.
- Qualifications Expert in Finance vertical Sales.
- Proven Leader of high performing teams.
- Bachelor's Degree required, Master s preferred.
- Good knowledge of processes in Financial services companies, their customers (both consumer and B2B), partners, FinTech and the broader ecosystem.
- Good knowledge of NielsenIQ products, services and data preferred.
- Expertise in (application of) one of NielsenIQ branded solutions is a plus.
- Strong analytical skills.
- Proven sales acumen.
- Skill-sets.
- Strong sense of urgency and accountability to drive client outcomes.
- Proven experience in leading a team, managing people, and developing talent.
- Experience in driving organizational transformation.
- Able to work collaboratively with internal & external teams.
- Capable to maintain positive client relationships in complex situations & resolve client issues.
- Strong logic, deductive reasoning, problem-solving, and critical thinking skills.
- Skilled & polished communicator, including client presentations / events.
- Strategic thinking and vison.
- Understanding of dependencies across areas.
- Strong project management skills and ability to manage multiple priorities.
- High say-do ratio.
- The role is ideally based in Singapore (preferred). Open to other locations in APAC.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
วันนี้
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ทักษะ:
Product Development, E-learning, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Define which products are core to the solution portfolio.
- Articulate how each of the products brings unique client benefits.
- Ensure portfolio profitability is understood & improved over time.
- Commercial ownership of pricing rate cards & commercial policies.
- Identify the solutions with the highest revenue opportunity.
- Ensure APAC markets needs are met in product development roadmap.
- Provide APAC Markets teams visibility to product plans and timelines.
- Identify white space in the portfolio / unmet client needs and seek partner / acquisition programs to meet those needs (where we will not build).
- Accountable for the Portfolio Operating Plan (with the correct mix by solution).
- 2) How to Sell?.
- Build a strong community around the portfolio / expertise.
- A community that learns, adopts & activates with speed.
- A community that is formed with Sales & Delivery teams.
- Cross country client opportunities / Best practice sharing.
- Define the WOW to guarantee regular connections within local sales leaders & Market leaders.
- Maintain central Knowledge Management drives to enable your communities.
- Campaign calendar & content.
- Commercial Decks / Proposal Decks.
- Improve Demo Scripts.
- Create and coordinate TL and Webinars (with Inside Sales support).
- Market kit Product adaptation to APAC: Rate cards, Commercial Policies and Discounts, Communication kit (power pages, one-pagers, detailed product presentation, etc).
- Joint coordination with the Inside Sales teams for external and internal campaigns.
- Ensure that the Sales teams are enabled with best-in-class product / solution / sales training materials.
- Seek for consistency across APAC Markets.
- Ensure Power Position sales decks & pitch perfect examples available.
- Develop automated gift of content tools (in partnership with Inside Sales).
- Define the training product plans for APAC teams (in partnership with Inside Sales).
- Execute and coordinate the internal & external training plan (in partnership with Inside Sales).
- Work with Inside Sales team to translate these materials to eLearning where appropriate.
- Share competitive analysis.
- Lead / heavy support to major RFPs and or multi-market RFPs.
- Continuous support to local sales leaders in the definition of the best solution for client specific needs.
- Direct involvement with HQ clients: grow, build, impact relationship and revenue.
- In charge of the coordination of APAC markets for global RFP s.
- Connect with Commercial teams in other regions to identify opportunities to apply in APAC.
- Ensure strong visibility to revenue performance / outlook / $risks & opps for your product portfolio on an continuous basis.
- 3) How to Operate?.
- Strong alignment with Product & Delivery COE organization.
- Ensure product activation & quality consistency across APAC.
- Critical to align how & where new product activation will be tested and scaled through the Delivery COE organization.
- Connect with APAC Delivery team leader to define prioritizations if necessary, delivery gaps & opportunities, define rules and ways of working.
- Accountable for new product activation and scale.
- Role-model talent management excellence and support talent retention.
- Qualifications English level: advanced oral and written.
- Strong analytical skills and insight generation.
- High Negotiation, Problem Solving & Communications Skills.
- Teamwork: Ability to work with others on tasks and activities without necessarily being the leader, even when these are not directly related to their interests or objectives.
- Influence skills, good level of relationship / networking, internal and external.
- Self - motivation: Ability to work towards a goal without depending on constant recognition from your immediate boss.
- Self-starter with solid organizational and planning skills.
- Experience leading teams or solutions.
- High level of energy, motivation, drive, enthusiasm, initiative, commitment and professionalism.
- Good understanding of the client s needs.
- Able to effectively communicate in a cross-country environment.
- High understanding of the respective industries & retailing in both modern and traditional trade environments.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
วันนี้
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ทักษะ:
Automation, Computer Security, System Administration
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Experience in technical and consulting skills with subject matter expertise in one or more of the following specialties: incident response, systems administration, disaster recovery, business continuity, computer forensics and/or network security.
- Prior experience with IT/OT cybersecurity management systems, risk assessments, risk mitigation. Applying reference architectures and frameworks to industrial automation environment and securing industrial automation projects.
- Experience managing technical security projects either as a consultant or internal s ...
- A thorough understanding of network protocols, network devices, computer security devices, secure architecture & system administration in support of computer forensics & network security operations.
- Significant hands-on experience with hardware/software tools used in incident response, computer forensics, network security assessments, and/or application security.
- Experience with assessing and developing enterprise-wide policies and procedures for IT risk mitigation and incident response.
- Experience in Windows, Mac, and Unix operating systems.
- Concepts and Communication Demonstrated ability to work with and advise senior and executive level clients regarding strategic and tactical processes of Incident Response, staying professional and communicating clearly under pressure.
- Advanced understanding of information security governance concepts, including ability to gauge maturity level of an organisation's incident response program by against best practices as well as by applying practical knowledge of attacker methodologies, attack lifecycle, Cyber Kill Chain, etc.
- Ability to communicate technical findings & concepts to key stakeholders.
- Operational Technology Experience working with-in Operational Technology environments that have a safety-first focus.
- Demonstrate an understanding of the key differences between IT versus OT environments and be able to articulate best practices on how to secure each.
- Understanding of OT Security industry best practices and guidelines such as NIST 800-82, ISA/IEC 62443, and PERA.
- Familiarity with regional laws and regulations regarding critical infrastructure and OT Security.
- Experience with OT-focused security tooling such as Nozomi Networks, Claroty, Tenable.OT, Armis, or Dragos.
- Able to analyse common industrial network protocols (Modbus, Profinet, EtherNet/IP, etc).
- Familiarity with common ICS vendors (Honeywell, Schneider Electric, Yokogawa etc.) and their products, network architectures, and equipment.
- Preferred Technical and Professional Expertise
- Digital Forensics & Incident Response Ability to forensically analyse both Windows & Unix systems for evidence of compromise.
- Proficiency with commercial and open source forensic tools such as EnCase, X-Ways, and Sleuthkit.
- Skills and experience with cloud DFIR.
- Proficient in writing cohesive reports for a technical and non-technical audience.
- Experience hunting threat actors in large enterprise networks and cloud environments.
- Experience with using and configuring Endpoint Detection & Response (EDR) tools.
- Network Forensics Experience performing log analysis locally and via SIEM/log aggregation tool.
- Analyse and/or decipher packet captures from network protocol analysers (Wireshark, TCPdump, etc).
- Demonstrate an understanding of the behaviour, security risks and controls of common network protocols.
- Demonstrate an understanding of common applications used in Windows and Linux enterprise environment. Familiarity with Active Directory, Exchange and Office365 applications and logs.
- Remediation services Experience acting as a trusted advisor throughout the IR process.
- Advise clients on best practice whilst providing a sounding board during risk-based decisions.
- Track record of success in an incident management role using project management.
- Ability to lead teams comprised of customer staff and staff from competing service providers.
- Proactive services Examine and analyse available client internal policies, processes, and procedures to determine patterns and gaps at both a strategic and tactical levels. Recommend appropriate course of action to support maturing the client s incident response program and cyber security posture.
- A strong familiarity with various security frameworks and standards and applicable data privacy laws and regulations.
- Demonstrated experience with planning, scoping, and delivering technical and/or executive level tabletop exercises, with a focus on either tactical or strategic incident response processes. Ability to incorporate current trends and develop custom scenarios applicable to a client.
- Diverse understanding of cyber security related vulnerabilities, common attack vectors, and mitigations.
- Capable of developing strategic level incident response plans as well as tactical-focused playbooks.
- DevSecOps Low-level operating system knowledge, including automation and performing administrative tasks.
- Scripting or programming experience, preferably in a language commonly used for DFIR such as Python or PowerShell.
- Ability to work with data at scale such as using Splunk / ELK.
- Expertise working with shell programs such as grep, sed and awk to process data quickly.
- Working experience with virtualisation and cloud technology platforms like IBM Cloud, AWS, GCP, & Azure.
- OT Security One or more security certifications.
- OT IDS tool such as Nozomi Networks, Claroty, Tenable.OT, Armis, or Dragos.
- SANS GIAC or ISA99/IEC-62443 Cybersecurity.
- Experience in designing / engineering control systems.
- About Business UnitIBM Consulting is IBM s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
- Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you ll be able to learn and develop yourself and your career, you ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
- Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
- Are you ready to be an IBMer?.
- About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
- Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
- At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
- Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
- Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
9 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ทักษะ:
Product Owner, Docker, Java, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Tackle applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period, and be able to apply workaround solutions by modifying current source code.
- Performs root cause analysis (RCA) by doing deep code analysis to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with proactive/reactive action.
- Perform BAU system set up, bug fixing & small CRs with IT implementation methodology (build, test, deploy) aligned to company security and business objectives and strategy.
- Manage regular system patch upgrade with product owner & business stakeholders.
- Manage monitoring tools by creating scripts, robot or AI, and ensure no business disruption.
- Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
- Be familiar with REST API (Synchronous Process), Message Producer/Consumer Process (Async Process) and Batch process.
- Be familiar withe of Opensource Monitoring Tools such as ELK stack, Grafana.
- Be familiar with Container Technology such as Docker, K8S.
- Be familiar with Cloud Technology such AWS, Azure and Tencent cloud.
- Bachelor's in Computer Science or related field.
- 1-3 years in SRE or Support Engineer.
- Strong in programming (Java, Go),basic SQL, Linux/Unix Scripting, Cloud platforms (AWS, Azure, Tencent Cloud).
- Hands-on experience with Docker, Kubernetes( K8S), including deploying, scaling, and troubleshooting.
- Skilled in diagnosing and resolving issues quickly, with experience in root cause analysis and incident response.
- Knowledge of SLAs, SLOs, and automation to improve system reliability and reduce manual intervention.
- Good English proficiency.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
1 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ทักษะ:
Product Owner, Docker, Java, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead and manage staff resource, deliver works to the teams, and manage teams' schedule.
- Leads and manage applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period.
- Performs root cause analysis (RCA) to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with ...
- Perform BAU system set up, bug fixing & small CRs with IT implementation methodology (build, test, deploy) aligned to company security and business objectives and strategy.
- Lead and manage system monitoring process to ensure data quality and integrity in production is always accurate and available for key stakeholders and business processes that depend on it.
- Lead and manage regular IT audit checks on recorded calls, incidents and provides feedback to team members to ensure procedures are followed and quality is improved.
- Lead and manage regular system patch upgrade with product owner & business stakeholders.
- Lead and manage IT service & support operating model and procedure in responsible area to ensure team is able to support BAU & business stakeholders smoothly especially month end & yearend financial closing activities.
- Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
- Be familiar with REST API (Syncronous Process), Message Producer/Consumer Process (Async Process) and Batch process.
- Be familiar withe of Opensource Monitoring Tools such as ELK stack, Grafarna.
- Be familiar with Container Technology such as Docker, K8S.
- Be familiar with Cloud Technology such AWS, Azure and Tencent cloud.
- Bachelor s in Computer Science or related field.
- 6+ years in SRE or Support Engneer, with leadership experience.
- Familiar in programming (Java, Go),basic SQL, Linux/Unix scripting, Cloud platforms (AWS, Azure, Tencent Cloud).
- Experienced in ITIL (Ticket Management, Problem Manasgerment).
- Familiar with container technology such as Docker, Kubernetes (K8S).
- Skilled in monitoring tools (ELK stack, Grafana) and incident response, with experience in high-availability design.
- Excellent communication and team mentorship, with experience leading cross-functional projects.
- Good English proficiency.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
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