เงื่อนไขการค้นหา

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Contracts, Procurement, Legal

ประเภทงาน:

งานประจำ

• Perform full range of procurement contract and contract management activities focusing on E&P operations and other businesses of the Company with objectives to achieve balanced commercial/contractual terms while fully comply with applicable laws and regulations.
• Draft, review and revise contracts, and other legal documents including correspondences as assigned.
• Negotiate contractual terms and provide legal advice and opinion.
• Provide legal advice/services during contract management including pre-litigation stage.
• Interpret contractual obligations, rights and responsibilities, ensuring compliance and minimizing legal risks.
• Provide ad-hoc legal advice and guidance on legal matters to achieve optimum legal and commercial decisions.
• Keep abreast of relevant laws and regulations affecting Company s procurement activities.
• Any other assignment as may be requested.
• Professional Knowledge & Experiences.
• Bachelor Degree in Law or higher.
• Fluent in English both written and verbal communication (TOEIC score >= 750).
• A minimum of 4 years of experience in contract laws in international business transactions.
• Experiences in drafting, negotiating, and interpreting contracts is a must.
• Experience in E&P procurement contracts will be an advantage.
• Ability to exercise flexibility, initiative, good judgment and discretion, and lead contractual negotiations.
• Ability to serve as a resource to others in the resolution of legal problems and issues.
• Good interpersonal skills, teamwork, and can-do attitude.
• Work Location.
• Bangkok - Resident.

ทักษะ:

Automation, SQL

ประเภทงาน:

งานประจำ

• Carry out daily morning and evening checks for all the critical applications and providea summary report for the IT Operations.
• Effectively managing all the major production incidents, taking complete ownershiptowards the closure of the incident. Ensuring regular updates are provided for issuesand liaising with the relevant support teams to ensure minimal downtime/disruption.
• Service request fulfillment.
• Problem Management.
• Deploy application code on all the production and pre-production environments acrossthe various BJC applications based on the release schedule. This includes managing all the business communications and post release environment availability.
• Build and maintain day-to-day working relationships with the business community toincrease customer knowledge, capability and system satisfaction within the ITcommunity to maintain and improve the services offered by the support function.
• Building strong knowledge management repository across the applications within theteam ensuring all the operational, application support handover and processdocuments are maintained up to date.
• Proactively identify application improvements on the areas of performance, availabilityand automation of the repetitive tasks which saves the overall cost and time.
• Bachelor degree in management information system, computer science, and/or business, or equivalent work experience.
• At least 3-5 years of experience with application support and application support processes.
• Experience of working within the ITIL framework.
• Hands on experience in the implementation and ongoing management of trading applications andassociated interfaces.
• Experience of end of day batch processing and business reporting.
• Knowledge and understanding of SQL.
• Working on office 5 day per week, Flexible working hours.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Document administrative, Microsoft Office, English

ประเภทงาน:

งานประจำ

• สนับสนุนทีมขาย ในการจัดการเอกสารและประสานงานกับลูกค้า.
• เตรียมข้อมูลอสังหาริมทรัพย์ และเอกสารที่เกี่ยวข้องเพื่อส่งมอบให้ทีมขาย.
• ดูแลลูกค้าอย่างใกล้ชิด ทั้งในขั้นตอนการขายและบริการหลังการขาย.
• จัดทำรายงานและข้อมูลการขาย เพื่อสนับสนุนการตัดสินใจของทีม.
• วุฒิการศึกษาปริญญาตรี สาขาใดก็ได้.
• มีประสบการณ์ด้านอสังหาทรัพย์อย่างน้อย 1 ปีขึ้นไป (พิจารณาเป็นพิเศษ).
• มีใจรักการบริการ มีไหวพริบในการแก้ปัญหาเฉพาะหน้า.
• สามารถทำงานร่วมกับผู้อื่นได้ มีความรับผิดชอบต่องานสูง.
• ผลตอบแทน.
• เงินเดือนเริ่มต้น: ฐานเงินเดือน 18,000 บาท + ค่าคอมมิชชั่น
• รายได้โดยประมาณ: 25,000 - 35,000 + บาทต่อเดือน (รวมคอมมิชชั่น)..

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

System Administration, English

ประเภทงาน:

งานประจำ

• Provide technical support and assistance to employees via various communication channels, including phone, email, chat, remote tools and in person interactions.
• Assist in the setting up of IT equipment, laptops, IT infrastructure to ensure consistency and reliability.
• Collaborate with IT teams in different countries to address technical issues and implement effective solutions.
• Perform routine system administration tasks, such as user account management, access control, and software updates, utilizing centralized administration tools.
• Document all support activities, solutions, and procedures to ensure knowledge sharing and accessibility to all relevant stakeholders.
• Report to the IT manager.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, officer / Senior Officer across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• RequirementsBachelor's degree in Information Technology, Computer Science, or a related field.
• 1-5 years of working experience in the IT support field or in a related area. New graduates are also welcome.
• Excellent understanding of computer hardware, software, and networking concepts, with the ability to troubleshoot and resolve complex technical issues.
• Working Thai and English communication skills.
• Demonstrated maturity, reliability, service orientation, and the ability to work effectively under pressure.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Candidates will only be contacted by authorised Deloitte Recruiters via the firm s business contact number or business email address.Requisition ID: 103279In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Finance, ERP, Excel, English

ประเภทงาน:

งานประจำ

• Verify and Post Vendor s Invoice by 3-Way Matching with PO process and Non-PO Process.
• Verify Relevant VAT and Tax of transactional basis.
• Ensure that the overdue items are treated properly per standard procedure to support the business.
• Responsible for GL Reconciliation in AP Module to ensure that all transactions are accurately recorded regarding to Thailand Accounting Standard and Tax Regulation.
• Proceed Suspense VAT reconciliation to ensure that the balance and detail represent in ERP is correct before submission to Revenue Department.
• Coordinate closely with Global Finance Services (GFS) to ensure that all transaction are recorded / proceeded completely.
• Verify the detail in Ariba Flow to ensure the correctness in terms of Taxation & Accounting before final PO to be released.
• Support both internal and external auditors.
• Provide effective and timely support with internal and external inquiries.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Officer across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• RequirementsBachelor s degree in accounting.
• Min. 3-5 years experience in accounting roles.
• Good computer skills especially MS Office: Words, Excel.
• Good command of English.
• Ability to work under pressure, proactive, positive, and can-do attitude.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 106071In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ทักษะ:

SAP, Accounting, Finance

ประเภทงาน:

งานประจำ

• Gather information from suppliers in order to use the information to estimate prices when considering purchases. including presenting options to supervisors.
• Make a quotation and cost budget Cost of each project.
• Prepare and check quotations and inspect purchased work to be in accordance with the agreement/purchase contract or employment contract.
• Check the correctness of the Supplier's work and coordinate activities between the customer and the Supplier in inspecting the work.
• Prepare and summarize the actual costs of each project, including following up documents for other related departments.
• Support overall documents via SAP system.
• Bachelor's degree in accounting, business management, finance or the related.
• Have working experiences more than 3 years.
• Have a good skill in Excel, SAP.
• Pivot, VLOOKUP is in advantage.
• Location: Nearly MRT Thailand Cultural Centre Station.
• Working date & Times: Mon-Fri at 8.30 a.m. - 05.00 p.m.
• Talent Acquisition and Onboarding Associate
• Thai Beverage Public Company Limited.

ทักษะ:

Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• สนับสนุนกระบวนการสรรหาและคัดเลือกบุคคลากร.
• วางแผนและปฐมนิเทศพนักงานใหม่.
• สนับสนุนในการวางแผนการฝึกอบรบและพัฒนาพนักงาน.
• สนับสนุนในการจัดทำรายงานที่เกี่ยวกับการทำจ่ายพนักงาน.
• มีส่วนร่วมในการพัฒนาโปรแกรมเพื่อส่งเสริมความสัมพันธ์ที่ดีระหว่างพนักงาน.
• เก็บบันทึกข้อมูลและเอกสารที่เกี่ยวข้องกับพนักงาน.
• วางแผนการจัดซื้ออุปกรณ์และของใช้ในสำนักงาน.
• บันทึกและตรวจสอบรายการทรัพย์สินถาวร.
• สนับสนุนการจัดทำงบประมาณและจัดการค่าใช้จ่ายต่างๆที่เกี่ยวกับพนักงาน.
• ดำเนินการเรื่องเอกสารการเบิกจ่ายที่เกี่ยวข้องกับพนักงาน.
• จบการศึกษาระดับปริญญาตรีในสาขาบริหารธุรกิจ ทรัพยากรมนุษย์ จิตวิทยา ภาษาอังกฤษ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์ในการทำงานด้านธุรการ และ/หรือ ทรัพยากรบุคคล 1-2 ปี.
• มีทักษะการใช้ Microsoft Office (Word, Excel, PowerPoint).
• มีทักษะในการสื่อสารและการประสานงานที่ดี.
• มีความละเอียดรอบคอบและสามารถบริหารเวลา.
• สามารถทำงานภายใต้แรงกดดันและปรับตัวได้รวดเร็ว.
• หากสามารถใช้โปรแกรม Canva จะได้รับการพิจารณาเป็นพิเศษ.
• หากมีทักษะในการสื่อสาร ภาษาอังกฤษ จะได้รับการพิจารณาเป็นพิเศษ.

ประเภทงาน:

งานประจำ

• Represent a positive image of the organization and deliver exceptional service to customers
• Represent a good image of the shopping mall and company
• Providing excellence service to customer at the assigned service counter including
• Information Center
• Parking Validation
• Redemption (Promotion & Rewards)
• Membership Services
• Selling and Issuing Gift Cards, Coupons, or Vouchers
• Baby Stroller & Wheelchair Service
• Assist with Customer Issues
• Receive and Handle Customer Feedback
• Support Company Activities and Events
• Comply with Company Policy
• Hours of operation: 5 working days per week
• Functional Skills & Experiences
• 0-2 years experience in customer service
• Good command of spoken and written English.
• Good command of spoken and written Arabic speaker
• Competence in Computer & Digital Literary
• Familiar with application & program usage
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.

ประเภทงาน:

งานประจำ

• Represent a positive image of the organization and deliver exceptional service to customers
• Represent a good image of the shopping mall and company
• Providing excellence service to customer at the assigned service counter including
• Information Center
• Parking Validation
• Redemption (Promotion & Rewards)
• Membership Services
• Selling and Issuing Gift Cards, Coupons, or Vouchers
• Baby Stroller & Wheelchair Service
• Assist with Customer Issues
• Receive and Handle Customer Feedback
• Support Company Activities and Events
• Comply with Company Policy
• Hours of operation: 5 working days per week
• Functional Skills & Experiences
• 0-2 years experience in customer service
• Good command of spoken and written English
• Competence in Computer & Digital Literary
• Familiar with application & program usage
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.

ทักษะ:

Good Communication Skills, Japanese, Korean

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.

ทักษะ:

Procurement, Contracts, Compliance, English

ประเภทงาน:

งานประจำ

• Coordinate with corporate Procurement team and Drilling & Well Services engineers for Annual Procurement Plan (APP) preparation.
• Communicate / track and monitor annual APP progress for Drilling & Well Services.
• Prepare Procurement Proposal Forms (PPFs, i.e., PPF for strategy, PPF to award and PPF for variation/amendment and MEMOs).
• Verify PPF data accuracy before submission and ensure that they are submitted as per timeline and approved by Procurement Committee.
• Coordinate with engineers / contract holders for Board of Directors preparation and submission.
• Coordinate with users (contract holders), procurement officers and/or assets to clarify questions and find the solutions.
• Be custodian of contracts under Drilling & Well Services.
• Prepare monthly Drilling & Well Services contracts analysis report.
• Conduct procurement & contracts training for Drilling & Well Services engineers / contract holders.
• Coordinate with JV auditors and engineers for any audit issues regarding procurement and contracts under Drilling & Well Services.
• Coordinate with cost team for simple PPF preparation including Contract value and Contract discount value.
• Conduct internal joint-audit with cost team for contract and cost compliance.
• Track and monitor contracts and cost KPIs.
• Professional Knowledge & Experiences.
• Education: Bachelor s Degree or higher in Business Administration, or related fields.
• Desired expertise / experiences 3-5 years, preferably in E&P, working with any asset.
• Extensive knowledge & skills: Knowledge of Oil & Gas industry, work program budget, work plan, integrated plan.
• Good command of both written and spoken English.
• Additional Desirable Qualifications.
• Good interpersonal skill, coordination, presentation and communication skills. Energetic and enthusiastic character.
• Good analytical skill (interpret meaningful themes from quantitative and qualitative data.
• High degree of self-motivation and ability to work in a demanding environment.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.

ประเภทงาน:

งานประจำ

• สร้างและพัฒนายอดการขายของลูกค้า
• รวบรวมข้อมมูลและทำความเข้าใจเกี่ยวกับข้อมูลทางการตลาด
• เป็นผู้ให้ความช่วยเหลือเกี่ยวกับข้อมูลของลูกค้า
• ทำงานร่วมกับหน่วยงานวิจัยทั้งในและนอกองค์กร.

ประเภทงาน:

งานประจำ

• Represent a positive image of the organization and deliver exceptional service to customers
• Represent a good image of the shopping mall and company
• Providing excellence service to customer at the assigned service counter including
• Information Center
• Parking Validation
• Redemption (Promotion & Rewards)
• Membership Services
• Selling and Issuing Gift Cards, Coupons, or Vouchers
• Baby Stroller & Wheelchair Service
• Assist with Customer Issues
• Receive and Handle Customer Feedback
• Support Company Activities and Events
• Comply with Company Policy
• Hours of operation: 5 working days per week
• Functional Skills & Experiences
• 0-2 years experience in customer service
• Good command of spoken and written English
• Competence in Computer & Digital Literary
• Familiar with application & program usage
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.

ประเภทงาน:

งานประจำ

• จัดเตรียมเอกสาร daily briefing ให้กับทีม.
• ดึง redemption daily report เพื่อตรวจสอบความถูกต้อง และรายการต่อ Manager / Supervisor.
• จัดทำรายงานเคสและ feedback ข้อเสนอแนะต่างๆ ของลูกค้า เป็นรายงานประจำวัน / สัปดาห์ / เดือน / ไตรมาส.
• การจัดทำคู่มือ และ material ของฝ่ายฯ.
• Support Daily Operation หน้างานของฝ่ายลูกค้าสัมพันธ์.
• การจัดสต๊อกของรางวัลสำหรับการแลกโปรโมชั่น และบันทึกอย่างเป็นระบบ เพื่อตรวจสอบได้ง่าย.
• การประสานรับ และ ส่งมอบคืน Gift Card สำหรับขาย และ สำหรับแจก ให้กับทีมแคชเชียร์.
• การประสานกับหน่วยงานอื่น.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Respond promptly and accurately to customer inquiries via phone, email, and live chat, while maintaining service quality and ensuring continuous productivity.
• Provide a warm and professional welcome to walk-in customers, addressing their needs and inquiries effectively.
• Identify customer needs and help customers use specific features.
• Follow up with customers to ensure their concerns, including technical issues, are well addressed.
• Stay informed about our internal databases, SOPs, policies, new features and functionalities, and technical information to share relevant information with customers.
• Share feature requests and effective workarounds with team members.
• Review and report product malfunctions (for example, by testing different scenarios or impersonating users) and collaborate with technical teams for issue resolution.
• Gather customer feedback and share it with product, marketing, or related teams to resolve customer issues and recommend service or platform improvements.
• Assist in training new customer support representatives when needed.
• Bachelor s degree in any field (New graduates are also welcome).
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, and can-do attitude.
• Ability to prioritize and manage multiple responsibilities.
• Customer-centric mindset, focusing on providing a positive customer experience.
• Ability to remain calm and maintain patience during difficult client interactions.
• Comfortable working in a fast-paced, ambiguous environment.
• Flexible working hours with 5 working days & 2 days off per week (Willing to work on rotating shifts including weekends and public holidays).
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Implement Public Affairs procedures, standards, guidelines, and strategies across organization to support PTTEP corporate direction and strategies.
• Develop and implement Public Affairs work plan, activities/events and budget in accordance with corporate direction and FG s strategy to promote and strengthen good relationship with key government agencies.
• Buildup, strengthen and maintain good relationship and networking with government agencies and other related stakeholders both national and international to ensure full ...
• Be responsible for other assignments as instructed by supervisor regarding special project matters.
• Follow the Company s SSHE policy and regulations in all works under responsibility.
• Execute corporate donation and sponsorship support and ensure effectiveness, transparency, and alignment with the company s donation guideline.
• Consolidate and integrate donation s activities across the organization, analyze overall spending, and report the performance to management.
• Execute Government Affairs' activities as planned and ensure effectiveness and efficiency of the execution.
• Develop appropriate actions to respond government policies in timely manner, and enhance PTTEP's image among authorities.
• Monitor and keep update directions and movements of government policies, report, government officials which effect to PTTEP business and activities, and provide appropriate recommendations for dealing with potential issues as well as provide PTTEP information to concerned government agencies when required.
• Maintain and update a database of key government agencies with accuracy and timeliness to support future collaborat ion with government agencies.
• Perform PTTEP protocol role including organize and support government related events, conferences and meetings, and respond to inquiries of government agencies.
• Provide support information and assist other functions in dealing with government agencies by following protocol and procedures to ensure smooth operations.
• Professional Knowledge & Experiences.
• Bachelor s degree in Social Science and any related field.
• 5-10 years experience in related field.
• Good analytical and relationships management skill.
• Good interpersonal and communication skill.
• Good command of spoken and written English.
• Good ability to utilize computer system effectively.
• Able to travel and work upcountry.

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

ประเภทงาน:

งานประจำ

• ดูแลเและให้คำแนะนำแก้ไขปัญหาให้กับลูกค้า.
• ประสานงานกับบุคลากรภายในองค์กร.
• จัดทำเอกสารตามทีได้รับมอบหมาย.
• สนใจส่งใบสมัครและประวัติ ส่วนตัวมาได้ที่ E-mailอัตรา: 1 ตำแหน่งเงินเดือน: เงินเดือน 15,000 บาท ขึ้นไป (ตามประสบการณ์) บาทสถานที่ปฏิบัติงาน: อาคารพญาไท พลาซ่า ติดสถานีรถไฟฟ้าพญาไทจังหวัด: กรุงเทพมหานครเขต: พญาไท, ราชเทวี, สานเสนใน, ดินแดงคุณสมบัติผู้สมัครงาน: 1. อายุไม่เกิน 30 ปี
• วุฒิการศึกษาปริญญาตรีขึ้นไป
• พูดเก่ง อัธยาศัยดี มีไหวพริบ และ ทักษะในการพูด
• มีความกระตือรือร้น ขยัน และ อดทน
• สามารถทำงานร่วมกับผู้อื่นได้เป็นอย่างดี
• ยินดีรับนักษาจบใหม่ ไม่จำเป็นต้องมีประสบการณ์
• สามารถใช้ภาษาอังกฤษในการทำงาน จะได้รับการพิจารณาพิเศษ
• ดำเนินกิจการพัฒนาซอฟท์แวร์ และธุรกิจออนไลน์
• มีธุรกิจ 3 กลุ่มธุรกิจ
• พัฒนาซอฟท์แวร์
• บริการเว็บสำเร็จรูป ร้านค้าออนไลน์
• บริการ SMS ครบวงจร สวัสดิการ:ฝึกอบรมเพิ่มทักษะในวิชาชีพ.
• เงินเดือน.
• โบนัส.
• เบี้ยขยัน.
• ประกันสังคม.
• วันหยุดพักผ่อนประจำปี.
• สัมนาประจำปี.
• ปรับอัตราเงินเดือนประจำปี.
• วิธีการสมัครงาน: เขียนใบสมัครด้วยตัวเองแล้วส่งอีเมล์
• ใบสมัครของผู้ที่ผ่านการพิจารณาแล้วเท่านั้น ที่จะได้รับการติดต่อสัมภาษณ์งานที่บริษัทฯ
• ไม่รับสมัครงานในรูปแบบ walk-in ติดต่อ: Human Resources DepartmentPIESOFT Company Limited.
• 128/21/1 ชั้น 3 อาคารพญาไทพลาซ่า ถนนพญาไท แขวงทุ่งพญาไท เขตราชเทวี กรุงเทพมหานคร 10400

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

XML, English

ประเภทงาน:

งานประจำ

• Provide point of contact for customers and support over tickets regarding cytric product and queries.
• Provide Support & Consultation as SME through phone, emails & chat in case required.
• Prompt and error-free processing of cases, if necessary in cooperation with other technical departments.
• Designing test scenarios for problem cases, performing error analyses.
• Create documentation.
• Provide prompt assistance in the area of customer care.
• Provide accurate incident resolution and service request management, within the established Service Level Agreement (SLA).
• Appropriately escalate issues to leadership and other teams.
• Proactively identify problem areas, and devise and deliver solutions to enhance the service quality and to prevent future problems.
• Assist the team lead with documentation and processes.
• Serve as an escalation point in resolving customer service issues within the scope of a specialist.
• Oversee the development and communication of help sheets, usage guides, and FAQs for end users.
• Provide accurate incident resolution and rervice request management, within established Service Level Agreement (SLA).
• Contribute business through reports and analysis (e.g. forecast),.
• providing qualitative feedback when needed.
• Analyse customer's business, operational and technical requirements (e.g. for internal reports).
• Support process improvement opportunities to drive operational efficiencies.
• Work closely with the Team/Stakeholders/stakeholding departments on incident progress and resolution.
• Create documentation for internal and external use with incident resolution and/or training.
• Support other technical teams as they operationalize new applications/tools to ensure the Global Support is prepared to support them and the customers.
• Create and conduct training sessions when needed for a variety of audiences.
• Any other tasks assigned by your line manager in accordance with your skills and experience.
• Candidate profile.
• Minimum 3 years experience in working with Cytric.
• Very good knowledge of Cytric and/or high expertise in specific Cytric areas.
• understanding of the Travel/Tourism Business.
• previous work experience in Customer Service or other relevant experience with strong technical affinity.
• Previous technical Customer Support experience.
• Solid PC and operating systems experience.
• Network knowledge.
• Log (xml) reading experience.
• Fluent in English.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.