เงื่อนไขการค้นหา

ทักษะ:

Full Stack, GraphQL, Scrum, English

ประเภทงาน:

งานประจำ

• Maintain ownership and responsibility of mission critical systems.
• Be hands on - build high volume platforms using cutting-edge technologies like React and GraphQL.
• Mentor and coach other software engineers.
• Be a major contributor to our agile and scrum practices.
• Design and lead crucial technical projects and initiatives cross teams and departments.
• Stay on the leading edge of technical know-how, industry trends and drive technical innovations.
• 10+ years of experience developing web applications in client-side frameworks such as React, Angular, VueJS, etc. 6+ years preferred.
• B.S. in Computer Science or quantitative field; M.S. preferred.
• Working experience with agile, analytics, A/B testing and/or feature flags, Continuous Delivery, Trunk-based Development.
• Excellent HTML/CSS skills - you understand not only how to build the data, but how to make it look great too.
• Excellent understanding of object-oriented JavaScript, TypeScript.
• You love new technologies and approaches and want to use the best tools available. We want people who can help us continually evolve our stack.
• Great communication and coordination skills.
• Excellent analytical thinking and problem-solving skills.
• You have a good command of the English language.
• Knowledge in physical architecture at scale, building resilient, no single point of failures, highly available solutions.
• Knowledge in one or more of the following: NoSQL technologies (Cassandra, ScyllaDB, ElasticSearch, Redis, DynamoDB, etc), Queueing system experience (Kafka, RabbitMQ, SQS, Azure Service Bus, etc).
• Working Experience with Containers and Dockerization, also K8S is a plus.
• Knowledge and hands on experience in CI/CD solutions would be a plus.
• Strong experience in all aspects of client-side performance optimization,.
• Extremely proficient in modern coding and design practices. For example, Clean Code, SOLID principals, and TDD.
• Experience in multiple front-end platforms including iOS, Android, Web, and API services.
• Have worked on an app or internet company that is at scale with large numbers of users and transactions per second.
• Have experience in a data driven company with experience analyzing and working with Big Data.
• Lead teams and greenfield projects solving large system problems.
• Worked on global projects serving world markets with distributed data centers and localization of the front end and data.
• This position is based in Bangkok, Thailand (Relocation Provided).
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance, SAP, English

ประเภทงาน:

งานประจำ

• Help clients in defining their needs and direct them to the corresponding modules and functionalities.
• Conceptualize functional analyses and the modeling of business processes in relation to project targets.
• Ensuring a cross-sectional view of the client's functional needs.
• Ensure the correlation between the development of solutions and the functional needs of the client.
• Perform the configuration of modules according to the business needs of the clients.
• Provide support and important technical and functional support during the deployment phases.
• Develop and provide leadership during testing and quality assurance phases.
• Maintain technical documentation and transfer knowledge related to its responsibilities.
• Act as a consultant in their area of expertise and represent their department when interfacing with decision-making and technical bodies.
• Provide a monitoring role in order to understand and anticipate trends in their area of expertise, and make appropriate recommendations in terms of developing best practices for the company.
• Bachelor s degree in IT, Computer Sciences, Business Administration, Engineering or related fields.
• More than 3 years and above in SAP deployment, support and/or upgrade projects on one or more of the following modules: FI, CO, ideally acquired in the consulting world.
• Consulting industry experience will be a great plus.
• Possess a strong knowledge and experience in SAP configuration.
• Have developed very good interpersonal communication and user support management skills.
• Possess strong analytical, incident resolution and problem-solving skills.
• Make quality decisions.
• Good Communication in English.
• LI-GM.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ทักษะ:

Microsoft Office, Excel, eCommerce

ประเภทงาน:

งานประจำ

• Provide 2nd Level of Application Support for application systems and software components.
• Troubleshoot and investigate the root cause of incidents that happen with application systems.
• Work closely with application development teams and vendor to investigate, fix and test applications Administrate application system of the company in term of application configuration, master data setup, application user id and permission management.
• Maintain SLA, application availability, capacity and performance KPI.
• Responsible for basic troubleshooting and report/follow up to technical team.
• Maintaining up-to-date documentation of applications operation and procedure manuals.
• Track and analyze trends in application support requests and generate statistical reports.
• Oversee development and updates of help sheets, usage guides, and FAQ lists for end users.
• Bachelor's Degree in Computer Science, Information Technology or related.
• At least 8 Years+ of experience in Application Support, Technical Support or Service Support.
• Knowledge on Microsoft Office, Word, Excel and Powerpoint.
• Experience in Ecommerce platform support and agile methodology would be a plus.
• Location: BTS Ekkamai
• Working Day: Mon-Fri (Onsite).

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• 10+ years experience in project management in full life cycle package / solution implementations, PM processes, methods and tools experience in creating and delivering project level documentation (i.e., client briefs, reports, etc).
• Experience in professional consulting areas.
• Experience in predictive maintenance processes.
• Experience successfully selling or supporting the sales of Asset Management related services.
• Having Consultant/Service Provider experience will be a plus. But at minimum need to understand role of consultant/service provider when working in a project.
• Leadership and Collaboration:Team leading (coaching/mentoring, define/assign tasks, status tracking).
• Experienced people manager will be a plus.
• Good working attitude, mature, can handle tough situation/client..
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร ".

ทักษะ:

RESTful, Problem Solving, English

ประเภทงาน:

งานประจำ

• Knowledge on application design patterns, standards, and application development methodology (ex. RESTful API design principles, Microservices architecture, DDD, TDD, Cloud-native application design, Scalability and Performance optimization, etc.).
• Able to document solution architecture and design artifacts (ex. C4 & UML) and communicate to stakeholders (both upper and lower levels).
• Able to develop implementation plan, effort estimation, identified technical risks with mitigations.
• Experienced end-to-end solution delivery as solution architect or application architect role (from Inception/discovery phase to go live, and a plus for post-production support).
• Technical Proficiency.
• Minimum 10 years experienced in related IT Technology or Leading IT Company.
• Must be able to understand technical details of relevant technology and tools (ex. Frontend development framework and programming languages, Backend development framework and programming languages, CI/CD pipeline, DevSecOps toolchain, Source Code Management Strategy, Cloud infrastructure and network, Container and Orchestration, APM & Observability, etc.). Some candidate may have some specific skills that need to be probed specifically ex. Application Modernization, Enterprise Architecture, solution leveraging GenAI, Observability, etc.
• Still able to perform coding, code review, setup initial project repository and source code management strategy will be a Plus, although not mandatory. Having experience developing a core framework/common services will be a Plus+Plus. However, at minimum must be able to provide feedback on code review and source code management strategy.
• Business Architecture knowledge and experience.
• Knowledge on financial sector, especially on banking industry. Understanding of banking products, processes, regulations, and banking IT systems.
• Familiarity with banking industry regulations such as PCI-DSS, AML, KYC, PDPA.
• Experience design and implement technical solution based on business domain above.
• Requirement analysis skill. Able to clarify and analyze requirement. Then, define and recommend high-level technical solution that correspond to the requirement.
• Others.
• Experienced with Agile practice (must have experience leading implementation project using Agile practice). Experience with planning sprints, managing team deliverables, and ensuring alignment with business goals.
• Soft skillsProficient in English and Thai for both written and verbal.
• Good presentation skills. Able to communicate effectively with clients, stakeholders, and other team members. Able to explain technical concepts to non-both technical and non-technical audiences based on their knowledge level. Able to perform complex technical discussions with non-technical stakeholders.
• Good technical writing and the ability to structure documents logically. Able to produce clear, concise, and comprehensive technical documents.
• Problem solving skill: Probed from experienced designing solution architecture ex. architecture decisions, etc.
• Having Consultant/Service Provider experience will be a plus. But at minimum need to understand role of consultant/service provider when working in a project.
• Leadership and Collaboration:Experienced as solution architect role leading end-to-end delivery phases.
• Team leading (coaching/mentoring, define/assign tasks, status tracking).
• Experienced people manager will be a plus.
• Good working attitude, mature, can handle tough situation/client..
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร ".

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• 12+ years experience in project management in full life cycle package / solution implementations, PM processes, methods and tools experience in creating and delivering project level documentation (i.e., client briefs, reports, etc).
• Experience in professional consulting areas.
• Experience in predictive maintenance processes.
• Experience successfully selling or supporting the sales of Asset Management related services.
• Having Consultant/Service Provider experience will be a plus. But at minimum need to understand role of consultant/service provider when working in a project.
• Leadership and Collaboration:Team leading (coaching/mentoring, define/assign tasks, status tracking).
• Experienced people manager.
• Good working attitude, mature, can handle tough situation/client..
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร ".

ทักษะ:

Java, Scala, Product Owner

ประเภทงาน:

งานประจำ

• Design and develop business logic, frameworks, and APIs to create new features and enhance existing ones using one or more backend programming languages such as Java, Scala, Go, and NodeJS.
• Write clean, scalable, maintainable, and well-structured codes for backend applications and services.
• Deliver consistently high-quality work products with high test coverage on time as planned.
• Work closely and partner with Head of Engineering and Product Owner to size and break down requirements for new features and improvements.
• Use CI/CD tools to automate the working process in software development and deployment.
• Collaborate with team members effectively, conduct code reviews, and knowledge sharing regularly.
• Inspire team members to strive for improvement of their skills with passion in building our business platform and products.
• Manage and lead backend development team(s) to achieve the division s goals and build up a productive team culture.
• Degree in Computer Science, Computer Engineering, Information Technology, or a related field.
• At least 3 years of experience as a Senior Backend developer or similar role.
• At least 1 year of experience as Backend developer lead or similar role.
• At least 4 years of experience in software development using any programming languages such as Java, Scala, Go, and NodeJS.
• Extensive experience in using Java, Scala, Go, and NodeJS with web frameworks for building web services.
• Experience in using standard and open-source libraries as unit and integration testing tools.
• Experience in any open-source projects is a big plus.
• Strong understanding of API design, OOP, design patterns, and clean architecture.
• Strong understanding of server-side application development, and microservice architecture.
• Experience in using Messaging Queue / Kafka and event-driven architecture design.
• Experience in working with both SQL and NoSQL database technologies.
• Experience in using version control systems and source code management tools.
• Experience in using and building CI/CD pipeline and workflow.
• Experience in Docker and Kubernetes on cloud infrastructure.
• Knowledge of online security practices and protocols is a plus.
• Familiarity with Agile software development and methodology.
• Ability to see and explain the big picture of the implementation progress.
• Excellent communication and people management skills.
• Exceptional problem solving, troubleshooting, analytical and logical thinking skills.
• Strong interpersonal skills to work smoothly across functions and coach the team members.

ประเภทงาน:

งานประจำ

• Shape the change vision and define the change acceptance strategy for the project.
• Develop and implement change initiatives, including the skills, structures, tools, and support mechanisms needed for managing organizational change.
• Measure and monitor progress toward achieving the desired state of change.
• Serve as a subject matter expert (SME) in change management with deep knowledge and experience.
• Provide advisory and influencing support to stakeholders at various levels.
• Lead decision-making processes, ensuring alignment with project objectives and organizational goals.
• Collaborate with cross-functional teams to drive alignment and commitment to change initiatives.
• Act as a trusted advisor to stakeholders, addressing concerns and fostering buy-in.
• Design and deliver comprehensive training programs to support the adoption of new processes and systems.
• Ensure training materials and sessions meet the needs of diverse audiences.
• Foster a learning environment that encourages skill development and knowledge transfer.
• Analyze and assess the impact of change on business processes and operations.
• Identify risks and provide innovative solutions to address challenges across multiple teams.
• Guide project teams on change management methodologies and best practices.
• Support teams in executing change and training activities effectively.
• Advanced proficiency in leading organizational change initiatives.
• Proven ability to develop and execute change strategies for large-scale projects.
• Advanced experience in designing and delivering impactful training programs.
• Strong understanding of training methodologies and adult learning principles.
• Exceptional influencing and advisory skills to engage stakeholders and drive consensus.
• Proven track record of making critical decisions and guiding teams toward solutions that apply across multiple areas.
• Ability to work with diverse teams and build strong relationships with stakeholders.
• Expertise in identifying challenges and implementing cross-functional solutions.
• Based in Bangkok, with occasional travel to Rayong as required..
• Why Join Accenture?
• Be a part of a global team that drives innovation and transformation. At Accenture, we provide opportunities to lead impactful projects, collaborate with top talent, and make a difference in the industries we serve. If you are a dynamic leader with expertise in change management and training, we welcome you to join us and shape the future of business.

ประเภทงาน:

งานประจำ

• Conducting Huddles: Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.
• Task Management Guidance: Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.
• SLA and KPI Achievement: Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.
• Performance Reviews: Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.
• Training and Quality Coordination: Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.
• SOPs and Documentation: Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.
• Individual Connects: Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.
• Reporting: Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.
• Leave Management: Implement a planned approach for managing team shrinkage through a Leave management system.
• Attendance Tracking: Accurately track team attendance for billing purposes.
• Time Sheet Validation: Validate team time sheets fortnightly with 100% accuracy.
• Security and Data Protection: Ensure adherence to all security and client data protection measures and guide the team in following required protocols.

ทักษะ:

Research, Product Design, English

ประเภทงาน:

งานประจำ

• Develop and implement technical solutions in two or more technical areas. Lead smaller projects and may coordinate other engineers including reviews of their work.
• Reviews and interprets customer documentation, conducts appropriate research, analysis and experiments with minimal direction from senior staff.
• Creates technical proposals (solution and timelines) based on requirements.
• Provide high level test hardware and software solution architecture.
• Create structural or functional test strategy and test plan to meet project goals and requirements.
• Create technical proposals with costed BOM and hours estimates.
• Create product test requirements with guidance from senior staff and collaboration with customer designers.
• Provides Technical program management for small projects.
• Develop production test strategies based on product design specification.
• Design and develop test solutions including hardware & software elements and then system integration, qualification, and installation to meet product, quality and test requirements outlined in the test plan.
• Debug of tester issues using design of experiments, tools, and failure analysis methodologies.
• Execute all validation/qualification requirements by applying statistical and common industry methods.
• Stabilization of Test Solutions for manufacturing working to optimize with process teams focusing on cycle time and yield.
• Test developers may also work with product design teams with feedback from product testability, test coverage, diagnosability, reparability, firmware/diagnostics and user experience.
• Keeping up to date with relevant industry knowledge and regulations.
• Knowledge/Skills/Competencies.
• DIGITAL/LOGIC: Familiarity of EE-Embedded such as FPGA, DSP and Microcontroller 8-bit, 32-bit ARM Cortex, Familiarity of communications protocols such as RS-232, UART, SPI, I2C, USB and PCIE Gen 3 and higher,.
• Knowledge of Timming diagram of Digital signal analysis.
• POWER: EE-POWER Switching power supplies, Familiarity of Power efficiency in AC-DC converter, EE-POINT of Load Supplies, Power Integrity-CoreSim.
• PCB/LAYOUT: Signal Integrity, Power Integrity, Tolerance Analysis, Cadence, Mentor Xpedition, Mentor PADS, Altium Designer, Other Layout tools (Preferably Altium Designer), Print Circuit Board Fabrication.
• SCHEMATIC DESIGN/SIGNAL INTEGRITY: EE-Digital, EE-Analog, Tolerance Analysis, Static Timing, Schematic Modeling.
• ANALOG: EE-Analog, Tolerance Analysis, Mixed signals of digital and Analog, Grounding balance of multiple systems.
• RF: RF Design(20Ghz).
• Typical Experience.
• Minimum of 5+ yrs of experience Structural and Functional Test development / support for electronic / automotive industry.
• Strong knowledge on test development (SW and Test fixtures).
• Proven strong knowledge on test programming development.
• Familiarity with Altium Designer and PCB fabrication.
• Knowledge on fixtures design, setup/integration.
• Good verbal, and written communication skills in English.
• Must have experience with disciplined operations.
• Must have experience working with and coordinating well with multiple intercompany organizations.
• Typical Education.
• Degree or higher in Electronics Engineering or equivalent.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

ประเภทงาน:

งานประจำ

• Krungthai Bank PCL.
• Role Definition
• Krungthai Bank has focused on accelerating the use of new technology to improve work processes for creating competitiveness and business growth opportunities in the future. One key strategic initiatives for 2025 is the implementation of a new ERP Cloud and the transformation of back-office processes and related applications.
• We are urgently seeking a highly experienced ERP Functional Lead. This individual will play a crucial role in leading and implementing our future ERP platform and will collaborate closely with the Bank s business stakeholders and the selected ERP consulting partner. The successful candidate will lead cross-functional teams to implement the new ERP solutions, develop process improvements, and provide subject matter expertise, while ensuring a smooth transition and support for existing ERP solutions until the cutover point.
• The new ERP Cloud platform represents a strategic investment for the Bank. Your role will be vital in developing this competency area and expanding the ERP Applications team capabilities to meet the operational and data analytics needs of Krungthai Bank and its subsidiaries.
• Oversee and be accountable for the design and implementation of the new ERP platform, collaborating closely with the ERP consulting partner, and ensure the Bank's internal team has the capabilities to enhance, maintain and support the solutions after go-live and system handover.
• Lead and develop a team of ERP Application Specialists in the areas of financial management, budget preparation and planning, procurement and contract management, and project and portfolio management.
• Collaborate with senior management and business stakeholders to gather and analyze requirements, translating them into ERP solutions, system interfaces, workflows, and reports.
• Identify opportunities for process improvements and recommend best practices.
• Ensure effective project execution and alignment with business objectives.
• Support and facilitate the timely resolution of incidents and service requests of the existing ERP applications.
• Bachelor's degree in Finance, Accounting, Business Administration, Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in ERP implementation/support for a global enterprise ERP product, such as Oracle, SAP, or Infor.
• Demonstrated leadership in managing diverse teams and cross-departmental projects.
• Experience with Oracle Fusion ERP Cloud, Oracle EPM Cloud, Oracle Primavera Cloud, Oracle Cloud Infrastructure, Oracle E-Business Suite R12, or SAP Business ByDesign is a strong plus.
• Strong understanding of the banking and financial services industry is preferred, but not mandatory.
• Excellent analytical skills with the ability to define problems, collect data, and draw valid conclusions.
• Effective communication skills, both verbal and written, with the ability to convey complex information clearly to stakeholders.
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Automation, Assembly, AutoCAD, English

ประเภทงาน:

งานประจำ

• Concept and architect automation stations and assembly lines.
• Analysis and the creation of User Requirement Specification (URS) in order to determine feasibility of using one or more machines.
• Perform engineering calculations with respect to cycle time, strength of materials, speeds, horsepower, temperature, pressure, force, etc.
• Analyze engineering drawings (mechanical and electrical) and specifications to determine if it meets process and products specifications.
• Formalize and update drawing documentation.
• Work with Celestica Global Machinery Standards.
• Liaise with vendors (local and abroad) for technical information and specifications.
• Communicate all requested design changes to various teams (within Celestica).
• Knowledge of AutoCAD and SolidWorks is an asset.
• Understanding of machinery safety and safety devices.
• Understanding of the use of pneumatics and hydraulics.
• Understanding of the use of electrical and motion devices (i.e. servo, VFDs, switches, load cells, etc.).
• Experience with robotic programming is an asset.
• An understanding of machine vision (2D, 3D and machine learning) as it applied to automation stations for identification, quality, robotic offset and alignment.
• Concept and architect automation stations and assembly lines.
• Analysis and the creation of User Requirement Specification (URS) in order to determine feasibility of using one or more machines.
• Perform engineering calculations with respect to cycle time, strength of materials, speeds, horsepower, temperature, pressure, force, etc.
• Analyze engineering drawings (mechanical and electrical) and specifications to determine if it meets process and products specifications.
• Formalize and update drawing documentation.
• Work with Celestica Global Machinery Standards.
• Liaise with vendors (local and abroad) for technical information and specifications.
• Communicate all requested design changes to various teams (within Celestica).
• Knowledge of AutoCAD and SolidWorks is an asset.
• Understanding of machinery safety and safety devices.
• Understanding of the use of pneumatics and hydraulics.
• Understanding of the use of electrical and motion devices (i.e. servo, VFDs, switches, load cells, etc.).
• Experience with robotic programming is an asset.
• An understanding of machine vision (2D, 3D and machine learning) as it applied to automation stations for identification, quality, robotic offset and alignment.
• Knowledge/Skills/Competencies.
• Refer to technical skills below.
• Typical Experience.
• Minimum 5 years in automation design at a machine integrator, or equivalent, designing and concepting machines from small table top to large stations.
• Basic knowledge of printed circuit board assembly/electronics manufacturing are an asset.
• Fluent in English.
• Able to work based in Laem Chabang, Chonburi, Thailand.
• Typical Education.
• Degree in Mechanical Engineering/ Electrical Control Engineering / Robotics/ Mechatronics Automation Technology or related field.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

ทักษะ:

Compliance, English

ประเภทงาน:

งานประจำ

• Supervise the daily operation on RTR process, including IC, FA, costing, transaction, reconciliation, analysis and reporting, etc.
• Daily operational performance management and meet targets including Service Level Agreements with client;.
• Achieve client s Service Satisfaction at the level of client s management and also end-users;.
• Facilitate the operational Change Request (CR) process;.
• Build team succession and make it effectively;.
• Provide a holistic view of service delivery to the client;.
• Act as a clear escalation route to the client for service related issues and facilitate resolution of issues.
• Support Ad Hoc contractual projects for the client in line with the nominated project team;.
• Initiate and own continuous improvement projects within area of his/her responsibility;.
• Ensure compliance of the dedicated unit to Accenture policies and procedures applicable for the dedicated unit.
• Key Responsibility.
• Operation Excellence.
• Work with OE support team ;.
• Sound Operations management experience (including SLA management);.
• Basic contractual / change management knowledge;.
• Client interaction skill;.
• Problem Solving.
• Experience in managing unstructured problems.
• Problems within this role are typically service related for the client. Problems can occur on a daily basis and can range from small client requests through to large service issues.
• For contractual problems - working closely with SDL to ensure gaps are identified and closed with client agreement.
• Project Management.
• Attendance to meeting and reviews based on defined MOS system;.
• Support SDL achieve the cost control within budget;.
• People developer, build up team succession and keep the delivery continuously;.
• Client communication, build up the relation and expectation management;.
• Innovation at work, and focus on client value creation;.
• Take ownership.
• Facilitate on the hiring, development, coaching and performance management process of staff in dedicated unit.
• Fluent Thai, English skills including Oral and Business Writing.
• Familiar with F&A outsourcing operation,.
• Rich client facing experience, good at communication with client.
• High responsibility and dedication on work.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Management, Leadership Skill, Able to work as a shift, English, Thai

ประเภทงาน:

งานประจำ

• Responsible for team mentoring.
• Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
• Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
• Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
• Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
• Taking regular pre and post shift huddles discussing high and low pointers.
• Providing Floor support to agents and providing other assistance .
• Bachelor's degree or higher in any fields.
• Good command of English.
• Good understanding of system resources and allocation Flexible to work.
• Open to work in rotating shifts and weekends.
• Ability to work under pressure.
• Result and target oriented with team management and coaching skills.
• Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.

ประเภทงาน:

งานประจำ

• Krungthai Bank PCL.
• Role Definition
• Krungthai Bank has focused on accelerating the use of new technology to improve work processes for creating competitiveness and business growth opportunities in the future. One key strategic initiatives for 2025 is the implementation of a new ERP Cloud and the transformation of back-office processes and related applications.
• We are urgently seeking a highly experienced ERP Technical Lead. This individual will play a crucial role in leading and implementing our future ERP platform and will collaborate closely with the Bank s business stakeholders and the selected ERP consulting partner. The successful candidate will oversee all technical aspects of the new ERP solutions, ensure a seamless transition, and provide support for existing ERP solutions until the cutover point.
• The new ERP Cloud platform represents a strategic investment for the Bank. Your role will be vital in developing this competency area and expanding the ERP Applications team capabilities to meet the operational and data analytics needs of Krungthai Bank and its subsidiaries.
• Oversee and be accountable for the design and implementation of the new ERP platform, collaborating closely with the ERP consulting partner, and ensure the Bank's internal team has the capabilities to enhance, maintain and support the solutions after go-live and system handover.
• Lead and develop a team of ERP Application Developers, responsible for creating, maintaining, and supporting various technical components of ERP solutions. This includes system integration, custom forms, reports, workflows, or other custom objects. The team may also be involved in custom application development as needed.
• Ensure the effective integration of ERP SaaS products, PaaS components, and the Bank s source systems, both in the cloud and on premise.
• Ensure compliance with legal, regulatory and the Bank s enterprise IT standards, policies and guidelines.
• Collaborate with senior management and business stakeholders to gather and analyze requirements, translating them into ERP solutions, system interfaces, workflows, and reports.
• Identify opportunities for process improvements and recommend best practices.
• Ensure effective project execution and alignment with business objectives.
• Provide technical leadership and facilitate the timely resolution of incidents and service requests of the ERP applications.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in ERP implementation/support for a global enterprise ERP product, such as Oracle, SAP, or Infor.
• Demonstrated leadership in managing diverse teams and cross-departmental projects.
• Experience with Oracle Fusion ERP Cloud, Oracle EPM Cloud, Oracle Primavera Cloud, Oracle Cloud Infrastructure, Oracle E-Business Suite R12, or SAP Business by Design is a strong plus.
• Familiarity with Oracle Autonomous Database, Oracle APEX, Oracle Integration Cloud, Oracle Data Integrator, Microsoft SQL Server, as well as Java and.NET application development is preferred, but not mandatory.
• Strong knowledge of ERP modules, particularly in financial management, is beneficial. Other ERP modules relevant to the role may include budget preparation and planning, procurement and contract management, and project and portfolio management.
• Experience in the banking and financial services industry is advantageous, but not required.
• Excellent analytical skills with the ability to define problems, collect data, and draw valid conclusions.
• Effective communication skills, both verbal and written, with the ability to convey complex information clearly to stakeholders.
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Software Development, Javascript, TypeScript

ประเภทงาน:

งานประจำ

• Lead the design and development of highly distributed, large-scale front-end applications.
• Drive collaboration with product managers, product designers, and engineers to design, implement, and improve scalable applications and services.
• Serve as a front-end expert on large-scale projects, providing technical guidance and mentorship.
• Hands-on development of proof of concepts and evaluation of new technologies.
• Implement technical, strategic decisions in cross-functional teams.
• Leading in building a culture that optimizes applications using best practices for performance.
• Maintaining coding standards and staying up-to-date to industry and technology development.
• Part of strategic discussion relating to Agoda's future technology directions and development practices.
• Contribute to the professional development of the team.
• 10+ years of software development experience in building large scale web application, with a minimum of 3 years in a Tech Lead role.
• Proven experience designing, building, improving, and operating high-performance, scalable front-end systems.
• Extensive experience with client-side technologies & modern frameworks (e.g., Javascript, Typescript, React).
• Eager to work in multiple programming languages and frameworks, constantly striving to raise technical excellence.
• Experience mentoring and growing Senior and Staff engineers through thorough and convincing communication.
• Provides technical direction within and across groups by leading projects and building systems with company-wide impact.
• Strong understanding of the business and how their systems impact the bottom line; able to redirect the team based on business priorities.
• Constantly read and learn, moving Agoda forward technically, influencing other teams, and proactively improving others.
• Knowledge of physical architecture at scale, building resilience and highly available solutions.
• Strong experience in all aspects of client-side performance optimization.
• Proficiency in modern coding and design practices. For example, Clean Code, SOLID principals, and TDD.
• Knowledge of back-end technologies and how they integrate with front-end systems.
• This position is based in Bangkok, Thailand (Relocation Provided).
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ประเภทงาน:

งานประจำ

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About us: Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Service and Moderation Team (SMT) is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience.
• The Role: Resolution Lead manages a team who will focus on ensuring true resolution for cases handled by our front-line service teams and protecting our platform. As a people-manager, this role will be responsible for people and performance management, ensuring seller satisfaction through the management and development of our people.
• How the Role contributes to our Mission: We want to give our buyers, sellers and creators confidence that our platform is a trusted, safe marketplace.
• Manage a team of Service Resolution SME responsible for providing customer service to our buyers.
• Manage the team on a day-to-day basis and provide support for escalations.
• Implement policies and processes to ensure a positive, productive work environment, build team morale, and recognize employee achievements.
• Work with Quality Monitoring and Training teams to train new hires / teams through intensive coaching and mentoring.
• Ensure the team is fully trained and prepared to conduct the responsibilities of their role. Proactively identify and resolve issues impacting sellers by working with team, peers, and management.
• Establishing OKR team goals aligned with SMT and GNE ensuring regular monitoring progress against established milestones. Provide regular feedback, performance coaching, maintain productivity and achieve all customer metrics.
• Identify team performance opportunities to coach and support individual contributors performance outputs to meet expectations.
• Enable their team to diagnose seller performance and deep dive into sellers' painpoint, dig for root cause, with the current product and process to assist the seller solve their problems.
• Enable their team to identify potential Buyer-Abuse within TTS policies and processes, define and implement with cross-functional teams project to address gaps.
• Coordinate with cross-functional teams to resolve customer issues, follow-up and make sure close-loop to all escalations.
• Ensure all escalations are owned, investigated and resolved by the team to deliver a solution that meets customer needs.
• Define, implement and manage projects that enhance the business, including projects involving root-cause analysis of weak performance metrics, service readiness projects, and tools projects as assigned or requested by management.
• BA/BS degree or equivalent practical experience.
• 3 years experience as People-manager for individual contributors, in a Service organisation.
• Proven leadership with the ability to thrive in ambiguity and in a matrix environment.
• Good written and verbal communication skills.
• Experience building, managing and influencing relationships with internal stakeholders, using data to generate insights and solving complex problems.
• Preferred Qualifications.
• Experience in eCommerce platforms in the relevant region.
• People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
• Conflict management, with ability to control and resolve complex escalations.
• Excellent written, verbal and interpersonal communication skills with experience to present to C-Level leadership.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Meet Deadlines, Work Well Under Pressure, Business Development, English, Thai

ประเภทงาน:

งานประจำ

• Design and develop Learning Solutions & Learning Products to create new & meet market demand.
• Provide consulting services on People Capability Development and offer solutions to enable corporate client's People Transformation.
• Apply various business frameworks, tools, and best practices in the design process.
• Work closely with Expert Partners in various practice areas in co-designing both Functional/Technical (e.g. Business strategy, Venture strategy, Supply Chain Transformation, Digital Transformation, etc.) and Leadership (e.g. People Manager, Talent & Successor Planning, Agility & Resilience, etc.) Capability Development Solutions for corporate clients.
• Develop systems and tools for measuring the effectiveness of the solutions and present these insights to clients.
• Establish and manage strategic partnerships with learning technology partners to create modern and high-impact learning solutions.
• Lead the team with effective leadership, foster team development, and drive growth by cultivating a high-performance culture.
• MBA (Required).
• Strong expertise and experiences in Learning Solution & Learning Product Development.
• Highly proficient in both Thai and English (TOEIC > 900 Required, or other equivalent test).
• Highly result-oriented with can-do attitude and work-life integration mindset.
• Work Location.
• IRIS Consulting, 12A Pearl Bangkok, BTS Ari.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Sales, Data Analysis, Project Management, English, Thai

ประเภทงาน:

งานประจำ

• Analyzing complex client needs, business & organization challenges, and strategic priorities to articulate strategic perspectives on potential capability development solutions.
• Creating innovative, blended learning solutions (self-learning, workshop, coaching, project-based assignment) that encourage Learners to achieve the highest business impact.
• Designing programs and developing curricula that ensure effective learning experienc ...
• Leveraging technology and AI tools in developing and implementing the solutions for best learning experiences as well as highest work effectiveness & efficiency.
• Developing baseline metrics for learning engagement, program outcomes, and ROI, as well as working with clients to integrate, assess, and report on progress and challenges.
• Driving ongoing innovation of learning solution design and delivery to exceed client expectation.
• Strong track record of Learning Architect Design and Delivery.
• Minimum of 7-10 years of experience, preferably in both strategy/business management and technical HR/HRD/OD tracks.
• Experience working with senior Business/HR executives, HR L&D in large enterprises, and various subject matter experts.
• Graduated with degree in Business/Economics/Engineering; MBA and Management/HR Consulting experience are a plus.
• Proficient in Project management, Professional communication in both English and Thai.
• Good-fit Mindset: Can-do attitude with systematic planning & execution under pressure and limited resources, strategic partnership, collaborative team/expert partner engagement, 100% result orientation.
• Work Location: IRIS Consulting, 12A Pearl Bangkok, BTS Aree.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Magento, Compliance, PHP, Leadership Skill, Problem Solving

ประเภทงาน:

งานประจำ

• Lead the design, development, and deployment of Magento-based e-commerce platforms, ensuring alignment with business requirements and technical standards.
• Oversee code quality, performance optimization, and scalability of the Magento platform.
• Mentor and guide development teams in best practices, coding standards, and architecture principles.
• Collaborate with product managers, business analysts, and stakeholders to define and deliver technical solutions.
• Architect and implement custom Magento modules, extensions, and integrations with third-party systems.
• Develop and maintain APIs for seamless integration with internal and external systems.
• Drive continuous improvement by optimizing existing Magento implementations.
• Troubleshoot and resolve complex issues related to the Magento platform, including performance, functionality, and security.
• Ensure compliance with industry standards and best practices in data security and privacy.
• Act as the key technical liaison between the development team and non-technical stakeholders.
• Communicate technical decisions, challenges, and progress effectively to senior leadership.
• Support cross-functional teams in developing a cohesive digital strategy.
• Proven experience (5+ years) with Magento development, including Magento 2.
• Strong knowledge of PHP, MySQL, HTML, CSS, JavaScript, and other front-end and back-end technologies.
• Familiarity with e-commerce integrations such as payment gateways, ERP, CRM, and PIM systems.
• Experience with version control systems (e.g., Git) and CI/CD pipelines.
• In-depth knowledge of performance optimization, caching strategies, and security practices for Magento.
• Demonstrated experience leading a development team or acting as a technical lead.
• Strong problem-solving skills and the ability to think strategically about technical solutions.
• Excellent communication skills and the ability to work effectively in a collaborative, fast-paced environment.
• Knowledge of cloud hosting platforms such as AWS, Azure, or Google Cloud.
• Familiarity with agile development methodologies and tools (e.g., JIRA, Confluence).
• Magento certification(s) is a plus.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.