เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Energetic, Negotiation, Excel, English

ประเภทงาน:

งานประจำ

• Answer all incoming calls, emails and chat messages in a friendly, energetic, and efficient manner following the quality guidelines.
• Make hotel reservations, cancellations and modifications of stay.
• Handle objections and be persuasive.
• Assist guests regarding queries on hotel facilities, destinations, and Accor loyalty programme.
• Offering a personalized experience, even more so for overflow hotels.
• Ensure revenue is maximized by up-selling guest rooms and propose cross selling.
• Support the team of Sales agents.
• Monitor daily performance metrics (conversion rates, revenue targets, CSAT).
• Monitor daily agents activity report, agent availability and efficiency (Answer rates, AHT KPI).
• Conduct call monitoring, coaching sessions.
• Motivate the team to achieve and exceed KPIs.
• Assist in onboarding and training new hires.
• Escalate complex customer or operational issues to management when needed.
• Foster a positive, high-performance team culture.
• Creating ad-hocs SOP, speech guidelines, action plans in collaboration with the Support Coach and Quality Manager.
• Native Thai, fluent in English.
• Minimum 3-5 years of call center sales experience.
• Proven track record of exceeding sales targets.
• At least 1-2 years of leadership or supervisory experience preferred.
• Strong coaching and mentoring skills.
• Excellent communication and negotiation skills.
• Ability to analyze performance data and implement improvement strategies.
• Strong problem-solving and decision-making abilities.
• Computer literate in Microsoft Window, powerpoint and excel applications required.
• Very confident, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once.
• Highly responsible & reliable.
• Very enthusiastic, outgoing personality, organized and thorough.
• Flexible working hours.
• Additional InformationOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
• Why work for Accor?.
• We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
• Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
• Do what you love, care for the world, dare to challenge the status quo!.
• Location: (S-Metro) Metropolis Building, 21th Floor, near BTS Phrom Phong exit 3, three-way intersection Sukhumvit 26.
• Terms: Full time, 5 days/week (working hours from 8am until 9pm).
• Requirement: Shift hours including weekend and public holidays.

ทักษะ:

Budgeting, Good Communication Skills

ประเภทงาน:

งานประจำ

• Supervision: Assist in overseeing daily operations of the restaurant, including staff management and customer service.
• Staff Management: Schedule staff, and ensure they adhere to the restaurant s policies and procedures. Handling Shift Change request, leave request, staff attendance record, and approve OT request.
• Daily briefing: Attend pre-mail briefing with RM in liaison with Kitchen team. -.
• Then conduct daily meeting/briefing with team, subordinate. Before shift started, before leaving and transfer table/customer to the next shift.
• Customer Service: Ensure high-quality customer service, look, grooming of staff and address customer concerns or complaints. - Hand on Customer Service: Participate and assist wait staff when required.
• Assistant Restaurant Manager. - Inventory Management: Manage inventory levels, order supplies, and control costs as well as weekly, monthly and random stock take in the responsible area.
• Financial Management: Monitor and report on financial aspects, such as sales, expenses, and budgets.
• Quality Control: Act as Quality Control person, check both food, drink appearances as well as staff grooming during the operation.
• This to ensure that the club maintain food quality and safety standards, and ensure adherence to health and safety regulations.
• Experience: Previous experience in the restaurant industry, with a proven track record in a managerial or supervisory role.
• Leadership Skills: Strong leadership and team management abilities.
• Customer Service: Excellent customer service skills and the ability to handle customer concerns effectively.
• Financial Acumen: Proficiency in financial management, budgeting, and cost control.
• Communication: Good communication skills to interact with staff, customers, and senior management.
• Organizational Skills: Strong organizational skills and attention to detail.
• Flexibility: Willingness to work irregular hours, including evenings, weekends, and holidays.
• Certification: Some employers may require food safety certifications and/or a degree in hospitality or a related field.

ประเภทงาน:

งานประจำ

• About the teamThis Global E-Commerce Operations team plays a crucial role in onboarding sellers, driving and empowering business growth, enhancing user experience, and ensuring efficient operations and sales support. We are on a mission to reshape the E-commerce landscape and here's a unique opportunity for a seasoned Human Resources Business Partner to support our business teams do just that. You will be responsible for performance reviews, learning and development, and employee retention while also improving existing processes and procedures while collaborating with key stakehold ...
• Minimum Qualifications:1. Minimum 5 years of Human Resources working experience2. Strong written and spoken English3. Comprehensive HR knowledge, especially hands-on experience in employee relations and performance management4. Have in-depth knowledge of compliance and labor laws5. Highly organized and self-sufficient6. BA/BS degree preferred

ประเภทงาน:

งานประจำ

• Oversee the execution of key functions, departments, or projects to ensure alignment with strategic goals.
• Manage P&L responsibility for assigned business segments, including revenue, cost control, and investment planning.
• Develop and implement marketing and sales strategies to expand market share and strengthen competitiveness.
• Lead, coach, and develop managers or team leaders to build strong leadership capabilities and foster a high-performance culture.
• Monitor and report business performance (KPI/OKR) to the VP, providing corrective action plans when necessary.
• Build and maintain strong relationships with key clients and business partners to generate new opportunities and ensure customer satisfaction.
• Drive innovation and process improvement initiatives to enhance operational efficiency and service quality.
• Collaborate with cross-functional teams and other business units to maximize synergy and corporate alignment.
• Ensure compliance with corporate policies, legal requirements, and industry standards, while actively managing risks within the business unit.
• Assist in developing business vision and strategy, and policy of the division.
• Develop marketing business and strategy plans for the division.
• Prepare annual sales target for the division and assign to each group of products.
• Study market information and competitive activities including searching for new business opportunities.
• Maintain good relationship with current and new suppliers on management/sales management level. Ensure that suppliers are provided with satisfactory business information and negotiate best possible terms and conditions.
• Visit major accounts in- order to maintain good relationship and solve serious business-related problems.
• Review operating expenses (Pay-in and Pay-out Vouchers) of each product section.
• Review products and skills training plans for all staff.
• Review customer credit limits and credit terms and the adjustments of credits within the limit of authority.
• Approve product prices and product discounts, sales orders, goods return, and important sales documents such as sales and marketing contracts.
• Review and analyze marketing and sales reports such as Sales Report, Collection Report, and Trading Report.
• Work with managers of each product section and develop consolidated sales report for Engineering division.
• Control and direct sales team to achieve sales volume and profit objective.
• Ensure that all operational procedures are adhered to and concluded in accordance with BJC system.
• Ensure that staff are motivated to perform this task optionally and there is a strong, best motivating discipline in the division.
• Perform other tasks that may be assigned by the Vice President.
• Bachelor s Degree in Engineering.
• Minimum 10 years experience in engineering filed.
• Strong leadership and interpersonal skills.
• Strong planning and management skills.
• Strong analytical and problem-solving skills.
• Ability to use personal computer.
• Strong knowledge of written and spoken English.
• Agility and ability to quickly learn new products, technologies, and market trends to keep the business competitive.

ทักษะ:

Sales, Event Planning, Compliance

ประเภทงาน:

งานประจำ

• Develop and execute sales strategies for high-rise residential projects to achieve sales targets and maximize revenue..
• Lead, manage, and mentor the sales team, including setting KPIs, monitoring performance, and providing ongoing coaching to ensure high productivity..
• Analyze market trends, competitor activities, and customer insights to refine pricing, promotions, and sales approaches..
• Coordinate with marketing, project development, customer service, and other departments to ensure alignment on sales plans and project launches..
• Oversee sales operations, including lead management, sales tools, customer presentations, and sales event planning..
• Monitor sales performance reports, identify gaps, and implement corrective measures to improve results..
• Build and maintain strong relationships with key customers, brokers, and business partners to expand sales channels..
• Ensure compliance with company policies, legal standards, and project-specific regulations throughout the sales process..
• Support project launch activities, including pricing strategies, sales gallery setup, and customer engagement initiatives..
• Drive a customer-centric culture, ensuring high-quality service and positive buying experiences..
• QualificationsBachelor s degree in Business, Marketing, Real Estate, or related field; Master s degree is an advantage.
• Minimum 8 years of experience in property sales, with at least 3-5 years in a managerial role overseeing luxury high-rise residential projects..
• Strong understanding of the real estate market, pricing strategies, and customer behavior for condominium/high-rise segments.
• Excellent leadership, communication, and negotiation skills.
• Proven track record of achieving sales targets and managing high-performance teams.
• Ability to work under pressure and adapt to fast-changing market conditions.

ทักษะ:

Digital Marketing, SEO, SEM, English

ประเภทงาน:

งานประจำ

• Develop and implement strategic marketing plans and campaigns to support business growth.
• Manage digital marketing activities including SEO, SEM, social media, website content, and online advertising.
• Plan and execute product launches, trade shows, and promotional events in the healthcare sector.
• Conduct market and competitor analysis to identify new opportunities and market trends.
• Collaborate closely with sales, product management, and regulatory teams to ensure effective product positioning and market communication.
• Oversee and mentor a small marketing team, ensuring high performance and professional development.
• Manage marketing budgets, monitor ROI, and ensure efficient use of resources.
• Maintain consistent corporate branding and messaging across all marketing channels.
• Prepare and present regular marketing performance reports to management.
• Bachelor s or Master s degree in Marketing, Business Administration, or related field.
• 7-10 years of marketing experience, preferably in the medical device or healthcare industry.
• Proven leadership ability at the mid-management level, with experience supervising a small team.
• Strong knowledge of digital marketing tools (Google Ads, SEO/SEM, Meta, LinkedIn).
• Excellent communication, analytical, and strategic thinking skills.
• Creative mindset with strong project management capability.
• Good command of English and Thai, both written and spoken.

ทักษะ:

Accounting, Teamwork, English

ประเภทงาน:

งานประจำ

• Lead in gathering information to prepare detailed management report, ensuring relevant support to strategic decision-making.
• Prepare sales volume reports and Advertising & Promotion (A&P) expenditure reports.
• Collaborate with internal and external team to prepare and control BG process.
• Develop, update and maintain reports and summaries to track and evaluate the performance key strategic projects.
• Prepare presentations to support Senior management team and other stakeholders.
• Ad-hoc projects as assigned.
• Bachelor's or Master's Degree in Business, Accounting, Economics, or a related field.
• Fluent English communication skills, both spoken and written.
• Proven experience as a project manager or planning manager.
• Ability to prepare and analyze project information effectively.
• Essential interpersonal skills for effective job performance.
• Capability to initiate and strategically plan projects.
• Proficient problem-solving skills.
• Responsive decision-making abilities with timely problem resolution.
• Skilled in clear communication and coordination with team members and stakeholders.
• Teamwork-oriented with leadership skills and proactive approach.
• Positive work attitude and quick adaptability to changes.
• Strong relationship-building skills with all relevant parties.
• Creative in presenting opinions and useful ideas to the public.
• Capacity to work effectively under pressure.
• Skilled in the clear presentation of information..
• Contact Information
• K.Sirapatsorn Traipein - HCBP
• Email: [email protected]
• Company name: ThaiBev Marketing Co., Ltd
• Working Location and address: Sangsom1 Building (Vibhavadi Rangsit Rd., Chatuchak, Bangkok).

ทักษะ:

Social media, Finance, Compliance

ประเภทงาน:

งานประจำ

• we encourage you to apply early.
• Devise B2B marketing communication strategy to inspire and influence clients and partners, especially brands, media agencies, creative agencies, ecosystem partners, and industry associations.
• Drive and execute end-to-end integrated marketing campaigns including lead generation, events, scaled education, partner upskilling, content marketing, email marketing, social media, press releases, and more.
• Independently own and lead strategic projects that need cross-functional collaboration, including sales, product, finance, operation departments and more.
• Manage regular reporting on business marketing initiatives and results, especially for quarterly planning (OKR), reporting (QBR) and annual planning.
• Drill into the performance of marketing channels, especially events, to track and draw actionable insights and best practices.
• Support budget management, including the allocation of budget resources effectively to support business growth, oversee budget governance to ensure compliance, track and report budget utilization.
• Partner closely with regional teams and local markets to drive synergy, business alignment and uplift performance for the Thai market.
• Ability to thrive in a rapid, agile, and often ambiguous growth environment.
• Good understanding and appreciation of the business landscape and culture in Thailand.
• A team player and collaborator, strong relationship-building and leadership skills.
• Preferred Qualification(s).
• Excellent in project management.
• Ability to quickly complete/execute large volumes of work with high quality and attention to detail.
• Passion for TikTok marketing, and up for the challenge of building something from the ground up.
• Strong communication skills, particularly implemented in a cross-functional and global role and experience collaborating with internal and external stakeholders at all levels.
• Proven experience in media, advertising or technology industries preferred.
• Proven experience developing integrated marketing strategies and executing go-to-market plans, especially events, are preferred.
• If you have any questions, please reach out to us at [email protected].

ทักษะ:

Sales, Negotiation, Data Analysis

ประเภทงาน:

งานประจำ

• Develop and execute sales strategies and action plans to achieve volume, value, and profitability targets.
• Lead, coach, and manage the sales team (General Trade, Distributors) to ensure high performance.
• Analyze market trends, competitor activities, and customer insights to adjust strategies effectively within the FMCG landscape.
• Channel & Account ManagementOversee sales performance across various channels such as General Trade (GT) and Distributors..
• Manage trade terms, promotion plans, and negotiation with key customers to drive growth and strengthen partnerships.
• Optimize trade spending and promotional investment to ensure maximum ROI.
• Distribution & Product AvailabilityWork closely with Supply Chain and Demand Planning teams to ensure product availability and minimize OOS situations.
• Monitor distribution KPIs including coverage, visibility, and product availability across channels.
• Data Analysis & ReportingAnalyze sales performance, market data, POS insights, and forecasting to support business decision-making.
• Prepare regular reports on sales, pipeline, performance, and strategic recommendations.
• Collaboration with Marketing & Trade MarketingPartner with Marketing and Trade Marketing to develop effective promotional activities, in-store visibility, and annual activation plans.
• Support new product launches and ensure effective execution in the market.
• Suggested KPIsMonthly/quarterly/annual sales achievement.
• Target vs. performance growth.
• Distribution coverage & availability.
• Key account growth metrics.
• Trade spending efficiency.
• Team performance and productivity.
• QualificationsBachelor s degree in Business Administration, Marketing, or a related field.
• Minimum 5-8 years of sales experience in the FMCG industry with proven record in GT/Distributor management..
• Strong commercial acumen with deep understanding of FMCG trade structures.
• Demonstrated leadership, negotiation, and strategic planning skills.
• Proficiency in data analysis tools (Excel, Power BI, CRM) and strong analytical thinking.
• Experience in market expansion or launching new distribution channels.
• Experience managing trade spending and promotional budgets.
• Familiarity with Nielsen, retail audits, and POS data systems.
• Key SkillsLeadership & Team Management.
• Negotiation & Influencing Skills.
• Strategic Thinking & Problem Solving.
• Excellent Communication & Presentation Skills.
• Data-driven Decision Making.
• Customer Relationship Management.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Define and uphold the museum s learning philosophy across all programmes.
• Translate play-based learning, EYFS, and Reggio-inspired approaches into practical, visible experiences.
• Ensure all programmes are play-first, developmentally appropriate, inclusive, and meaningful.
• Programme Creation & Asset Utilisation.
• Design programmes that maximise the use of museum spaces and facilities to attract families, children, and schools.
• Create workshops, events, exhibitions, field trips, guided sessions, and private birthday programmes.
• Explore collaboration opportunities with well-known brands, publishers, artists, and organisations, aligned with the museum s values.
• Programme Delivery & Staff Management.
• Lead key programmes directly and manage Play Facilitators during delivery.
• Train, guide, and coach facilitators on play-based practice, behaviour, language, and boundaries.
• Plan staffing structures and facilitator roles for programmes and birthday events.
• Materials & Resource Planning.
• Define material standards and plan material usage and replenishment for all programmes.
• Coordinate with Operations to ensure materials are ready, sustainable, and cost-effective.
• Reporting & Cross-Team Coordination.
• Report to the General Manager and present programme plans for approval, including staffing, materials, sales approach, and budget considerations.
• Present approved programme plans to the Marketing Team to support clear communication and promotion.
• Review programme performance and feedback to support continuous improvement.
• Qualifications & ExperienceDegree in Early Childhood Education, Education, Child Development, Art Education, or related field.
• Minimum 5 years experience in play-based or early years education, museums, or similar settings.
• Proven experience designing and leading educational programmes for children.
• Strong understanding of play-based learning and early childhood pedagogy.
• Creative thinker with the ability to turn spaces and resources into engaging experiences.
• Confident leader with experience managing staff and live programmes.
• Strong communication skills in Thai and conversational English.

ทักษะ:

Negotiation, English

ประเภทงาน:

งานประจำ

• Manage the development of annual category, channel & POP plan covering assortment, merchandising, pricing, promotion and Trade Spend Framework. The strategies and plans must drive brand growth and share in priority category & channels through availability, visibility and affordability; at the same time, they are aligned with Brand Plans.
• Provide a channel activity plan, based on given budget and ensure effective implementation and carry out evaluation of in-store national/channel activities.
• Develop and ensure all POP materials, selling tools, sales presenter and giveaways as well as channel/ customer activities and communication comply to latest marketing plan/ brand guidelines supplied by Marketing.
• Ensure insights and analysis are timely shared with all relevant functions and used as strategic inputs in New Product, Brand Plans, Channel Strategy and POP Vision and Plans Development.
• Ensure up-to-date category & channel analysis and competitor understanding shared to team.
• Recommend channel investment plan according to company objectives and priorities and agree with Sales and Marketing.
• Control actual spend versus planned expenditure and responsible for evaluation the effectiveness of all in-store national/channel promotion, trade communication, POSM/ sales support materials and customer activities.
• Sign off cycle plan and sales brief materials.
• Bachelor Degree in Marketing / Advertising or related field.
• At least 3 years in sales, marketing or category management in FMCG.
• Good command of spoken and written in English and Computer Literacy.
• Good analytical, be creative, initiative, pro-active, self-motivated and self-starter.
• Interpersonal, negotiation, and compromising skills.
• Strong team player, communication and listening skills.
• Leader, problem-solving skills, coaching and training skills.
• Good planning and management skill.
• Berli Jucker Public Co., Ltd.
• Human Resources Division
• 99 Soi Rubia, Sukhumvit 42,
• Phrakanong, Klongtoey, Bangkok 10110
• Visit us at: www.bjc.co.th
• Facebook Fan Page: BJC Careers.

ประเภทงาน:

งานประจำ

• Manage daily pick & pack operations with precision, ensuring high-quality output across picking, packing QC, consolidation, and dispatch.
• Drive performance to consistently achieve On-Time In-Full (OTIF) and meet or exceed order accuracy standards.
• WMS & Inventory ManagementUtilize Manhattan WMS daily to execute and optimize warehouse transactions.
• Support cycle counts, manage stock adjustments, and drive shrinkage control initiatives to maintain inventory accuracy.
• People & Safety LeadershipLead, motivate, and coach a team of shift operators to deliver strong performance and engagement.
• Plan and manage shift rosters to meet operational needs.
• Enforce strict EHS standards and ensure the safe use of tools, equipment, and warehouse systems.
• Continuous Improvement & CollaborationImprove productivity metrics such as picks per hour through data-driven insights, training, and process enhancement.
• Lead root-cause analysis for operational variances and support internal/external audits.
• Work closely with Planning, Customer Service, Transport, Inbound, Outbound, and Inventory Control teams to ensure seamless end-to-end operations.
• Collaboration & CommunicationProvide daily operational updates on pick & pack performance.
• Communicate clearly with management on issues, risks, and recommended solutions.
• A hands-on, motivated leader who thrives on the warehouse floor, inspires frontline teams, and drives operational discipline. You have strong WMS skills, a continuous improvement mindset, and a passion for quality and safety.
• Key Skills & ExperienceStrong expertise in warehouse operations and inventory management.
• Daily, practical proficiency in Manhattan WMS.
• Proven leadership capability in managing frontline shift-based teams.
• High commitment to quality, safety, and process rigor.
• Strong data-driven problem-solving skills, particularly with KPIs such as picks per hour, accuracy, and inventory levels.
• What You'll Need (Required Qualifications)Prior supervisory experience in a fast-paced warehouse or distribution environment, specifically in pick & pack operations.

ทักษะ:

Procurement, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Oversee daily bookshop operations, ensuring the store is organised, clean, and welcoming.
• Maintain shop displays, product arrangements, and visual merchandising.
• Ensure all SOPs are followed and continuously improved.
• Book Curation & Customer Insight.
• Curate book titles and product selections that align with Today We Read s customers, brand positioning, and programme themes.
• Stay active on the shop floor to listen to customer feedback, preferences, and requests.
• Translate customer insights into improved curation, restock decisions, and new title recommendations.
• Work with management to refine category focus and seasonal or thematic selections.
• POS & Product Management.
• Add all products (books, merchandise, consignment items) into the POS system with complete and accurate data.
• Ensure pricing, categories, and stock data are correct and regularly updated.
• Inventory & Stock Management.
• Receive all products and check accuracy against invoices.
• Record inventory into the system and track stock movement.
• Perform regular inventory checks, cycle counts, and monthly audits.
• Monitor stock levels, identify slow-moving and fast-moving items, and plan replenishment needs.
• Procurement & Ordering Coordination.
• Create required order lists based on stock levels, sales trends, and curation plans.
• Prepare PR / PO documents (training will be provided).
• Coordinate closely with back-office admin on procurement processes, documentation, and follow-ups.
• Track order status, delivery schedules, and ensure timely stock replenishment.
• Vendor Coordination.
• Prepare PR / PO documents (training will be provided).
• Coordinate with publishers, suppliers, and consignment partners.
• Follow up on delivery schedules, product information, and missing or damaged items.
• Maintain positive, professional relationships with all vendors.
• Sales & Customer Experience.
• Lead cashier operations when needed; ensure accurate transactions and cash handling.
• Support customers in selecting books and merchandise, offering thoughtful and personalised recommendations.
• Maintain service standards and ensure customers feel welcomed and supported.
• Sales Analysis & Reporting.
• Track best-sellers, slow-moving titles, and customer preferences.
• Prepare weekly and monthly sales and stock reports.
• Suggest curation adjustments, restock priorities, and sales strategies based on data and observation.
• Team Support / Leadership.
• Provide guidance, on-the-job training, and support to junior staff.
• Delegate tasks appropriately and ensure the team meets daily standards.
• Act as the key holder when required.
• Consignment Product Management & Reporting.
• Prepare monthly consignment reports for all consignment partners.
• Track sold quantities and remaining stock by title.
• Propose replenishment quantities for consignment items.
• Maintain accurate records of sales, returns, and outstanding balances.
• Event & Workshop Support.
• Act as the main bookshop coordinator for events, exhibitions, workshops, and author sessions.
• Event information is accurate (dates, time, age group, pricing, titles involved).
• Frontline bookshop staff are fully briefed and prepared.
• Promotional messaging matches actual shop and programme execution.
• Prepare book selections, displays, and stock relevant to each event or exhibition.
• Oversee setup and readiness of the bookshop area before events.
• Provide post-event feedback and insights to the Manager and Marketing Team.
• Work ScheduleBookshop operation hours: 10:00 AM - 7:00 PM.
• Staff must be able to work on a shift basis, including weekends.
• 9:00 AM - 6:00 PM.
• 10:30 AM - 7:30 PM.
• Able to work 6 days per week as scheduled by the manager..
• 2-4 years of experience in retail, bookshop operations, or inventory/POS management.
• Experience working at Kinokuniya, Asia Books, Naiin, B2S, or similar bookstores is a strong advantage.
• Able to communicate in English (reading emails, speaking with customers).
• Able to work with Microsoft Office/ Google Doc, Sheet, Slide, Drive.
• Strong organisational skills and attention to detail.
• Comfortable working with POS systems, inventory software, and spreadsheets.
• Passionate about books and customer experience.
• Detail-oriented and responsible.
• Team-oriented with strong interpersonal skills.
• Agree to allow the company to take photos/videos during work for use in communications, promotions, and advertisements across all channels.
• Able to work 6 days/week, including weekends and holidays.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Energetic, Good Communication Skills, Leadership Skill, Management, Recruitment, Thai, English

ประเภทงาน:

งานประจำ

• Monitor and ensure smooth daily operations across all Browny stores using both online and offline, existing and newly invented tools to achieve the KPI at the lowest cost.
• Analyze sales data and customer behavior to identify opportunities for revenue growth and implement effective strategies.
• Develop and enforce quality standards to maintain high levels of customer satisfaction.
• Oversee and support store managers remotely, providing guidance and ensuring adherence to company policies and procedures.
• Design and implement tools and standard operating procedures (SOPs) to improve operational efficiency and effectiveness.
• Utilize the Browny Hub dashboard to generate reports on store performance, identifying trends and areas for improvement.
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 2-5 years of experience in operations or back-office management, preferably in the retail or service industry.
• Proficient in data analysis and familiar with management systems like Browny Hub.
• Strong leadership and communication skills for effective remote team management.
• Ability to develop and implement operational tools and procedures.
• Fluent in Thai; proficiency in English is an advantage.
• Experience in chain business operations is a strong advantage.
• Why Join Us?.
• At Browny Wash & Dry, we value innovation, efficiency, and customer satisfaction. Joining our team means being part of a forward-thinking company that is revolutionizing the laundromat industry in Thailand. We offer opportunities for professional growth and the chance to make a significant impact on our operations.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, Meet Deadlines, English

ประเภทงาน:

งานประจำ

• Conduct thorough audits of live chat interactions to ensure adherence to established quality standards and provide constructive feedback to customer support representatives for continuous improvement.
• Review website content to ensure accuracy, clarity, and alignment with company messaging, and collaborate with the Marketing team to facilitate accurate and culturally sensitive translations as needed.
• Participate in monthly calibration sessions with the customer support team to ensure ...
• Conduct audits of sales calls to assess the quality of communication, adherence to scripts, and overall customer experience, providing feedback to the sales team to enhance their effectiveness and customer satisfaction.
• Generate and analyze monthly reports on customer support metrics, including CSAT scores, identifying trends and areas for improvement, and collaborating with relevant teams to implement enhancements..
• Educational background: Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
• 1 - 2 years experience in Customer Service or Quality Assurance, specializing in contact centers, preferably in a virtual environment (LiveChat).
• Fluency in both English and Thai.
• Able to work independently in a remote setup.
• Stable internet required.
• Strong attention to detail, with the ability to identify nuances, patterns, and areas for improvement within customer interactions.
• Excellent analytical and problem-solving skills, enabling the interpretation of data and identification of trends to drive quality improvements.
• Exceptional written and verbal communication skills to provide clear, concise, and constructive feedback to agents and Team Leaders.
• Ability to adapt quickly to changing priorities and successfully operate in a fast-paced team environment.
• Strong teamwork and collaboration skills, facilitating effective engagement with supervisors and team leaders in implementing quality initiatives.
• Excellent time management skills, allowing for the prioritization of tasks, meeting deadlines, and handling multiple projects simultaneously.

ทักษะ:

DevOps, Automation, Kubernetes

ประเภทงาน:

งานประจำ

• Managing 7-8 Professional Service Engineers in responsible for AWS cloud solution architecting and implementation/migration according to the project requirements.
• Team resources management.
• Acting as the key of Cloud technical aspect for the consulting team to provide the technical of AWS cloud consulting to customers.
• Design AWS Cloud solution architecture in response to the client s requirement.
• Define the scope of work & estimate mandays for cloud implementation.
• Managing cloud project delivery to meet the customer requirements timeline.
• Support AWS, GCP cloud partner competency building e.g. AWS Certification and delivery professional service process and documentation.
• Speaker of AWS technical side for True IDC webinar, online event for CloudTalk.
• Key Driving for building team competency expansion to meet the competency roadmap yearly strategy e.g. DevOps, IaC, Automation, Kubernetes, App modernization on AWS cloud.
• Experience in leading cloud AWS implementation and delivery team.
• Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies for AWS, GCP is plus.
• Experience in infra as a code in cloud native (Cloud Formation) or other e.g. Terraform, Ansible implementation.
• Experience in building multi-tier Service Oriented Architecture (SOA) applications.
• Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture to the Cloud.
• Knowledge of OS administrative for both Windows and UNIX technologies.
• Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
• Knowledge of Kubernetes, Containers and CI/CD, DevOps.
• Experience with RDBMS designing and implementing over the Cloud.
• Prior experience with application development on the various development solutions as Java,.Net, Python etc.
• Experience in,.Net and/or Spring Framework and RESTful web services.
• UNIX shell scripting.
• AWS Certified Solution Architect - Associate, Prefer Professional level.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Problem Solving, Microsoft Office

ประเภทงาน:

งานประจำ

• Define, structure and implement improvements to the operation of the HR function and the overall impact and value that HR can drive for the business.
• Review HR processes, structure, technologies and use data & analytics to drive business alignment.
• Maximise organisational and HR performance and establish a culture focused on optimising business value.
• Assess, design and implement operating models aligned to the client s strategic objectives.
• Drive change enablement for clients as part of large transformation programs.
• Manage teams to ensure on time, on budget delivery and achievement of outcomes.
• Support the sales cycle and help with practice development and eminence building.
• Support development of junior consultants by actively guiding them.
• Demonstrate problem solving skills and the ability to work in complex and dynamic environments.
• Minimum 8 - 9 years of relevant experience within the human capital domain.
• Excellent verbal and written communication skills.
• Experience managing, coaching and mentoring junior team members.
• Ability to build and sustain client relationships.
• Collaboration and participation within a highly diverse and inclusive team.
• Ability to work independently and lead projects or large streams of work.
• Good subject matter knowledge across a range of HR/workforce-related capabilities such as HRT/change management/leadership/organisation design.
• Ability to multitask and prioritise workload with good working knowledge of Microsoft Office suite.
• HR Transformation.
• Organisational Design.
• Change Management.
• Business Process Improvement.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Career Development, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Employee Performance Management, Employee Retention, Human Resources Management (HRM), Inclusion, Influence, Intellectual Curiosity, Learning Agility, Optimism, Organizational Development (OD), Organizational Management, Organizational Psychology, Personnel Development, Professional Courage, Rapid Experimentation {+ 19 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

ทักษะ:

Finance, Accounting, CFP, English

ประเภทงาน:

งานประจำ

• Lead and manage the SCB Private Banker Ultra team, ensuring team members can recommend appropriate investment products and achieve performance targets.
• Develop and maintain strong relationships with high-net-worth clients, offering personalized onshore and offshore banking solutions, expert advice on portfolio management, financial products, investment opportunities, and wealth structuring.
• Acquire new clients through strategic networking with existing networks and targeted prospecting efforts.
• Deliver exceptional client service by ensuring accurate transaction execution, prompt responses to client inquiries, and alignment with their financial goals.
• Collaborate closely with wealth management teams, including the Chief Investment Office team, Wealth Planning, and Family Office, to enhance client outcomes.
• Monitor and optimize clients' investment portfolios to ensure alignment with their objectives and strategies.
• Qualifications Bachelor s degree or higher in Business Administration, Banking and Finance, Economics, Accounting, Marketing, or a related field.
• Minimum 10 years of experience in Private Banking, Investment, or Wealth Management, experience in working with high-net-worth clients is preferred.
• Experience in offshore investments or offshore work is an advantage.
• Holder of relevant investment and insurance licenses; CFP certification is a plus.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Fluent in both spoken and written English.
• Strong interpersonal and leadership skills, with a passion for sales and client service, hard-working, ambitious, and capable at delivering effective presentations.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ทักษะ:

SQL, Tableau, Power BI, English

ประเภทงาน:

งานประจำ

• Drive Operational Excellence: Understand and drive the proper execution of the HS&E and Quality foundations.
• Own and manage a DMS for the Line.
• Act as a coach for the EO to drive IWS progress, perfect execution of the SWP and improvement of the standards.
• Conduct thorough assessments via RE analysis, touch mapping and weekly Hoshin.
• Propose and implement solutions that streamline processes, eliminate failures, and reduce manual intervention.
• Data management and visualization skills/tools in one or more of the following: Databricks, SQL, KNIME, Tableau, Power BI, JMP/SPSS or similar).
• Facilitate the integration of new digital tools and technologies within the organization.
• Provide training and support to team members on the effective use of digital solutions to ensure widespread adoption.
• Lead initiatives aimed at enhancing the efficiency and effectiveness of digital systems and processes.
• Participate in the yearly loss analysis process, identifying trends and potential areas for improvement.
• Collaborate with stakeholders to define solutions that drive Net Sales (NS) and enhance overall operational performance.
• Collaborate with cross-functional teams to identify and implement best practices in operations.
• Participate in a site Pillar network.
• Job Qualifications.
• Bachelor's degree in Engineering in any field.
• Demonstrated leadership skills with the ability to manage projects and lead cross-functional teams.
• Strong critical thinking and problem-solving abilities.
• Proficiency in digital skills, including familiarity with manufacturing software, data analysis tools, and automation technologies.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in English, both written and spoken.
• Knowledge of Lean Manufacturing, Six Sigma, or other process improvement methodologies is a plus.
• Open for fresh graduates to apply.
• Previous experience in an FMCG manufacturing environment is preferred.
• Able to work in Wellgrow industrial estate (We provide the transportation support).
• About us.
• We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories, and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Downy , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Olay , Always , Pantene , Safeguard , SKII , Ambi Pur and more. Our community includes operations in approximately 70 countries worldwide.
• Visit http://www.pg.com to know more.
• We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
• Job Schedule.
• Full time
• Job Number.
• R000144906
• Job Segmentation.
• Entry Level

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Compliance, Power BI

ประเภทงาน:

งานประจำ

• Set up, traffic, QA, and optimize campaigns across onsite, DOOH, CTV, and offsite channels.
• Define scalable workflows, SLAs, and governance models for campaign delivery.
• Use AI-enabled tools to automate tagging, creative QA, and anomaly detection.
• Support testing and rollout of new ad formats, DCO pilots, and predictive yield optimization.
• Measurement & ReportingDefine end-to-end measurement frameworks including ROAS, iROAS, sales lift, redemption, and loyalty impact.
• Integrate clean-room and first-party data to deliver closed-loop attribution dashboards.
• Standardize analytics and reporting templates to track RMN performance across clients.
• Translate performance metrics into actionable insights and optimization recommendations.
• Process & Capability BuildingDevelop playbooks for campaign lifecycle management and operational excellence.
• Train client and internal teams on ad operations, analytics, and compliance workflows.
• Partner with Solution Architects and Engagement Managers to operationalize RMN Build Run phases.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality ofoutcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• Requirements:6-9 years experience in ad operations, performance marketing, or media analytics roles, ideally within an agency, publisher, or adtech environment.
• Familiar with the adtech ecosystem with hands-on experience with Google Ad Manager, The Trade Desk, DV360, or similar ad platforms.
• Direct experience with Retail Media is strongly preferred.
• Strong understanding of ad trafficking, yield management, and campaign optimization workflows.
• Familiarity with data clean rooms (eg, Google CMM, AWS Clean Rooms, Snowflake) and attribution models.
• Strong analytical capability with proficiency in GA4, Power BI, or Looker'.
• Ability to manage multiple campaigns and stakeholders while maintaining accuracy and quality.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 112443In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.